Virgin Media Outage Report in Horwich, Borough of Bolton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Leyland, Manchester, Preston, St Helens, Chorley, Burnley, Salford and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Blackburn |
Total Blackout | |
| Leyland |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
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Janine Brennan
(@JanineB66963873) reported
from
Salford, England
@virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.
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Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
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Danny Wyatt | OnlyFans 25% off
(@DannyWyattXXX) reported
from
St Helens, England
Anybody else having Virgin media problems? #virginmediadown
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia Yes on our area Facebook group there is a few people with the same issues.
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.
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Dailos seddon
(@Dailos81) reported
from
Manchester, England
@virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J P
(@Jimmypalmer70) reported
@virginmedia Just tried chrome exactly the same problem , I can login into my virgin media account online but not my emails
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Justin Bass
(@bassjustin) reported
@virginmedia Tried again today. Holding for a while then line goes dead saying "The other person has cleared". Please now be on notice that I will be initiating a direct debit indemnity claim for non service, non contact and no resolution
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Amanda Woodman
(@AmandaWoodman6) reported
@virginmedia @nhojpatrick Glad to see Virgin have responded to my tweet of no landline for three weeks. What appalling customer service you provide . Disgusting
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Andrew Edwards
(@andyedwardsUK) reported
@virginmedia We know of 2 issues in your area that result in loss of service. Yeah no bband, tv, landline-that’s 3! Rh150py is the postcode
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J./Sheidheda🇯🇲
(@JH_747_) reported
@virginmedia I wasnt asking for advice to be honest, I was showing the poor service I am receiving. I have contacted your team and my issue has still not been resolved.
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Kirsty George
(@KirstyMcG) reported
@virginmedia Yes but the fix time keeps extending! Apparently someone on our road a#has been told 30th December. This is Burgess Hill
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Lar
(@VelmaBlack) reported
@virginmedia No service in G3. Whats going on?
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Phil Wickwar
(@01Wickers) reported
@virginmedia Virgin Media Outage Update - ID: F008677557 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team This has not been fixed. We have No broadband. After 8hours you say fix on 29th dec. NOT GOOD ENOUGH
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Rob
(@Hammie_14) reported
@virginmedia 1/3 There are ongoing problems with speed with the internet in area 14. 600Mbps package & I'm seeing 41Mbps down & 2Mbps up (normally 550Mbps down & 41Mbps up). Router is in Modem mode & has been reset to factory setting. Text service cut be off after 7 hours...
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Emma
(@Emma07128312) reported
@virginmedia how do I make a complaint because your call centre keeps me on hold for a hour then cuts me off and then when I ring back it takes another hour to which I'm told a manager will call me back...that was on sunday, still no phone call?!?!