Virgin Media Outage Report in Horwich, Borough of Bolton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Manchester, Preston, Wigan, Bolton, Chorley, Burnley, Leyland, St Helens, Skelmersdale, Salford, Accrington and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Prescot |
TV | |
| Manchester |
Internet | |
| Blackburn |
||
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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David Seale
(@davidseale1985) reported
from
Manchester, England
@virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Another night of pure crap gaming, how the hell you get away with this I will never know, so, so, crap hub3 I can't wait to get a decent internet provider in and get rid of your crap superfast superlaggy hub 3 🖕🖕🖕up yours VM.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 100s of times total waste of time, set questions & set answers just because they see the speed, they think it is good enough, you charge top rate for crap service especially the router, £500 a year with a £10 cheap router.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia Is there an issue in area 20, no TV or Wi-Fi
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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Rob Taylor
(@robotaylor40) reported
from
Preston, England
@virginmedia After 3 infuriating phone calls I'm not sure if it's getting sorted or what and one person actually put the phone down on me so yes it's very disappointing
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Loads of times, it is the router, that is the problem not the speed, 220 meg goe's in but it is how it come's out.
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Salford, England
@virginmedia I wrote a letter of complaint about the state the road was left outside my house after your works putting new cable in. I’ve had 1 reply advising I would be contacted. I’m still waiting from December 2018. Can you give me any contact details where I will get a reply.
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Katie Pollit
(@katiepollit_) reported
from
Manchester, England
Just literally had the best conversation with a guy called Adam from the @virginmedia cancellations team. Called up to cancel my TiVo box and ended up signing up for another package but also having a proper good 20 minute convo with him about life, like I’ve known him years😂
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Siobhan Duncan
(@ShivDuncan) reported
from
Manchester, England
@virginmedia I’m at work. I couldn’t therefore tell you. However, the issue is with your router, it’s not fit for purpose. It constantly reboots because it has a bug
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia In the last couple of weeks, I have had enough now it's a total waste of time, you won't admit that the router is crap, dont take my word for it check out the forums.
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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toewad1
(@toewad1) reported
from
Salford, England
@Aeroson_ @virginmedia @MarkleeMellor They know the hub3 is crap but they still roll it out, this year Openreach are putting FTTP on my road so Virgin can stick their shite up their ass.., Good luck on the phone.👍
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Like I say it's bad every single day for gaming!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @MarkleeMellor Your team have 1 set of questions and 1 set of answers, looks like another unsatisfied customer for you @virginmedia
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 220down 10up on pc but on xb1 it is 270down but the lag is the problem on Xb1 it is all over the place.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte
(@Char_inWndrland) reported
@virginmedia @MattX1971 They just keep telling us the same old thing…that there’s a known problem in the area and it will be fix in x days time. You are missing the point which is there’s always a problem. We are paying for a service that you are failing to provide.
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nora - not my real name
(@little_88) reported
@virginmedia can I have someone contact me as I believe I’m entitled to cancel my contract or have compensation for under performing WiFi speeds am on 200mb get a constant less than 50! With the odd 120 if we are lucky!
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Ciaran O Dalaigh
(@odalaigc) reported
@virginmedia No very much a Virgin Media customer unfortunately. Today I had to tether to my phone to be able to keep working. It's not good enough
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London-Dude
(@TwiitMonster) reported
Whats happening w/ #virginmedia ? getting horrible service at the moment.
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Ezra.
(@Ezkrozia) reported
My internet is down again @virginmedia keeps looking for connection, reset and still nothing. Not really good.
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jayden
(@nameisjayden) reported
@virginmedia why’s my 4g not working !!!!!!!!!! I’ve rang 4 times this week with no help ur mobile data is awful
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Hemlata Solanki
(@HmBorana) reported
@virginmedia my broadband is not working in N3 2JJ from 19:30 onwards. I tried running all the test and nothing worked. After reboot green wifi light flashing and green power light.
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed
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twokayterry
(@twokayterry) reported
@virginmedia bit of a nightmare can’t get a hold of anyone saying that there is a problem in my area then when I click the link to get an update and it says there is no problem! Poor service!
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Cara Sulieman
(@carasulieman) reported
@virginmedia I’ve tried calling to ask a human this but your phone options are infuriating. Can I get a WiFi booster from you? I see it’s been replaced by your new pod service but that’s fully subscribed. I don’t get WiFi in half of my (not v big) flat.