Virgin Media outages and service status in Horwich, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Horwich, including 8 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 13, 2:59 PM GMT+1.
- Internet (57%)
- Total Blackout (15%)
- Wi-fi (15%)
- E-mail (7%)
- TV (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Horwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Horwich, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Blackburn, St Helens, Bolton, Prescot, Bury, Salford, Preston, Leyland, Skelmersdale, Darwen, and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
TV | 6 hours ago |
|
Blackburn
|
Total Blackout | 7 hours ago |
|
St Helens
|
Internet | 8 hours ago |
|
Blackburn
|
Internet | 11 hours ago |
|
Blackburn
|
Total Blackout | 11 hours ago |
|
Blackburn
|
Internet | 11 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in B9?
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IanRob79💙 (@IanRobEfc1878) reported from Wigan, England@virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬
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UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, EnglandWith the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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GreenWasBlue (@GreenwasBlue) reported from Bolton, England@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Kevin Dudson (@Duddydudson) reported from Wigan, England@NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I never have any issues when it comes to my laptop, though. Just my PS5
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia All the while taking my direct debit payments for a service I am not getting
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Ian Forrest (@IanForrest10) reported from Blackburn, England@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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patricia foy (@PattipooFoy) reported from Blackburn, England@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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dannyWAFClannon (@DannyLannon) reported from Wigan, England@Louisewafc @virginmedia Nice of Stoke fans turn up to support us
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LeChonk (@J_w_D94) reported from Horwich, England@virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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sarah (@ms_sasmassey) reported from Preston, EnglandHi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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1836golf tour (@1836golftour) reported@MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.
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Amy Heppingstall (@AmyHeppi) reported@virginmedia What a nightmare it is to be a virgin media customer terrible wifi ALL week and now the tv box doesn’t work - honestly investigating moving to Sky as I’m not getting the service I’m paying for!
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emma 💜 (@lovrlwtt) reportedoh my days virgin media had me arguing w a guy in india until i said im closing the account cancel everything was then transferred to a man with a british accent and was trying to make me keep the account and they can get it sorted. funny how that works
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tenaciousV (@tenaciousV56) reported@TheParty1sOver @virginmedia Same here. I just left EE, but still on till 30th though. Trying to switch but other sites seem to be having tech errors?
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allie 💋 (@upmyallie) reportedvirgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME
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Bob (@ChrisJordan1002) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…
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Stevie K (@the_k_bizzle) reported@virginmedia Billing system apparently down but you've took a double payment from my bank card. If its reflected on my account fine, but customer service can't help as theyve got issues and online shows "Something went wrong"
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ROBERT DEAR (@kipianitblisi) reported@MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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kel (@_k3l__) reportedWhat a time for virgin media to be down