Virgin Media Outage Report in Horwich, Borough of Bolton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Burnley, Bolton, Rossendale District, Wigan, St Helens, Blackburn, Bury, Preston, Chorley, Leyland, Prescot, Salford, Accrington and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Burnley |
TV | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
-
Steph
(@SA57EPH) reported
from
Wigan, England
@virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.
-
🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Yesterday 3 new boxes installed after weeks of problems. Just turned on tv..no signal. Tried another, same. Phoned & told wait times r long. Advised go on line & try to sort it. I am not a feckin tv engineer but a paying customer who is thinking of going back to Sky.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.
-
gary eaves
(@garye1969) reported
from
Bryn, England
@mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I have 3 tv sets showing No SiGNAl. Absolutely fed up now. 3 new boxes Monday & problems with sets since. Now none is working. 😠😡
-
#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
-
Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
-
Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
-
Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@Lizzim18 @virginmedia Poor service. It's annoying isn't it?
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I can't get Amazon Prime on 3 TVs now. There's a problem I can't solve. I need an engineer. Going to phone again.
-
AME
(@AMEB62) reported
from
St Helens, England
@virginmedia complaint about customer service and nuisance calls being received with no one on the line. Told I had been emailed to follow up complaint but no emails received. Appalling customer service #poorservice
-
The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
-
David Walton
(@Davegas2) reported
from
Feniscowles, England
@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia One tv is now working. The other 2 still saying No Signal. I haven't touched sets since engineer was here on Monday. Just used remote controls which I find inefficient.
-
Marcas Seán Pádraic Ó Donnċú
(@MJPArmario) reported
from
St Helens, England
@virginmedia worse customer service I’ve ever experienced . Write to me and give me a number to contact and here I am on hold for 15 minutes . No messaging , no digital or chat options to resolve . Need someone who knows we’re in 21st century looking at your service model .
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠
-
Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
jinxycat
(@jinxycat2016) reported
@virginmedia I really feel if I was sent a longer cable I could move the modem to a more central place and maybe that would help "its happy place" as I keep getting told, but no one seems to be able to send me one
-
Finlay Harris
(@finlayharris) reported
@SkyHelpTeam Yeah...already called. Nothing can be done apparently. I will speak to virgin media to see of they can extend our current unless sky can offer something to bridge the internet gap. Pretty disappointed and tou never know, virgin might offer us something to make us stay
-
ScottishFalsettoSock
(@falsettosocks) reported
@virginmedia Cleared up Saturday night. Your site said there were problems in our area that would be repaired Friday, and they were.
-
🖲JackoBoxx🖲
(@JackoBoxx_) reported
@Arndre_79 @virginmedia They are just awful.
-
Rosie M
(@RosieposieM) reported
@virginmedia Ran test, still completely not working.
-
Derek McNamara
(@DerekNamara) reported
@virginmedia All virgin broadband in Donabate was down for 7hrs yesterday... You should have known that
-
Ay-Ayron 🇹🇭🦊
(@AzaBrown14) reported
@aliciabbrooks @virginmedia Don’t expect any help from them. They’ll tell you to check your postcode. Lie and say there’s problems in your area. Then speak to a clueless **** on the phone who tells you to do some random bollocks that don’t work. Mines been cutting off since last year
-
Ali M
(@aligaligaliga) reported
@virginmedia Yes done all that, our hub is years old but a replacement not being offered, just the opportunity to spend more of our hard earned on pods. Any chance you can help?
-
ike4life98
(@ike4life98) reported
@virginmedia I have had the app for the past 3 yrs. the app can’t do anything. It isn’t a black spot problem. I have very good space in my house. Never been an issue for soo many years until now. Engineer repositioned it and the signal is still great.
-
philhellena
(@philhellena) reported
@SueC00K Nothing wrong with that link at all. Virgin Media don’t have a problem with it! And none of the blocked replies are offensive either!