Virgin Media Outage Report in Horwich, Borough of Bolton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, St Helens, Blackburn, Bolton, Preston, Burnley, Wigan, Leyland, Skelmersdale, Salford, Prescot, Rossendale District, Irlam and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| St Helens |
Internet | |
| St Helens |
TV | |
| Blackburn |
TV | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@janetmarland @virginmedia Hi Janet I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Mark
(@MILoft91) reported
from
Haydock, England
I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I think I have the correct login details as he told me to use the one I used when ringing 789
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@Mama_Kirst @virginmedia Hi kirst I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Jeanelle de Gruchy
(@Jeanelleuk) reported
from
Manchester, England
@virginmedia you promised me Broadband setup yesterday, you promised me @YodelOnline would contact me & deliver yesterday. Nothing. No way to check why or when. Poor customer service. Apologies to colleagues working with me to contain #COVID for my continuing connection issue...
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@uknewfie @virginmedia Linda I had this morning too got the help settings restart you box by 👎👎👎 and last channel it's not been doing it since I did
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I hope you can help as I have lost access to my mobile account for some reason ie the captcha just keeps reloading - only had it for over 10 years getting mighty naffed off that I can’t see bills
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Agombar
(@G10MBY) reported
@virginmedia Now I’m signed up to an £86/month package that I NEVER agreed to and I’m being stonewalled by every member of staff I talk to. Nobody is taking ownership of this issue despite the resolution being simple.
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Dee Dee
(@happydays_14) reported
@virginmedia hello my internet router is flashing green, and I have no internet. Is there a problem with internet in the Swords area?
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Audie
(@AudsdubIre) reported
Can someone help me in @Virgin abt my mobile a/c please @virginmedia @VirginMediaCC
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Luke David Sims
(@lukedavidsims) reported
@virginmedia Live chat is now telling us we're not even connected to our router. supposedly there are no issues and we're lying...
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LN Complains
(@lns2022uk) reported
@virginmedia @viant_siddique Well my internet has been out for the last hour, I missed your reply so unfortunately I guess I won’t get help today,’yet again.
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Lee
(@LRowlandss) reported
@virginmedia Can someone please contact me regarding 1. If installation can happen in the next week and 2. The appalling customer service I have received from the start of this process
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John Northwood
(@InteriorAgent) reported
@virginmedia I was told this coming Friday but no time given. This means we will have had the issue for over a week!! The excuse was they were running late. Told her I am here all evening and can call anytime, but conveniently that couldn’t be done
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George Grace
(@GGREPS) reported
@virginmedia hoping you can help- service seems to have been down all afternoon here in SW2, is there any update available? Thanks
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Fisherman Bunk
(@TheRealMrFrisk) reported
Anyway thinking of swapping to @virginmedia, just don't. Currently have an ongoing complaint which I've had a call back for today where they've BLATANTLY LIED. Whilst I'm on hold, I'm cut off and they don't bother calling back. Customer for 15+ years. Appalling customer service.
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Sheikh omar
(@Omarnsiti) reported
@virginmedia im not getting service in a lot of areas in my house and no one is solving this issue, i had sky and they were perfect, dont know why i joined you. the customer service is terrible