Virgin Media Outage Report in Horwich, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Rossendale District, Manchester, St Helens, Blackburn, Bolton, Bury, Wigan, Preston, Leyland, Burnley, Salford, Accrington, Skelmersdale, Oswaldtwistle and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Total Blackout | |
| Rossendale District |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Nono Knight
(@mak_nono) reported
from
Salford, England
@onioncityblues @Arlandria_II Easy tiger! We would never do that!!! But the virgin media t**t who decided to overtake us whilst my arm was up to turn right would do well with a little stay behind bars.
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georgia
(@wydgeorgia_) reported
from
Manchester, England
Virgin media I have research to do now isn’t the time for your broadband to be broken down I am a third year uni student x
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Jenny
(@Orko77) reported
from
Manchester, England
So glad my backup unlimited @giffgaff data has expired just in time for @virginmedia to go down. Sod's law. #FirstWorldProblems
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Stephen Morris 🏴
(@SteMorris) reported
from
Manchester, England
What was going to be a busy day just ground to a halt. @virginmedia down, no internet, no phone, & no TV.
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
.@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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Matt D
(@nmb340) reported
from
Manchester, England
And its dropped yet again. Once more and I shall cancel my direct debit. No point in paying @virginmedia for a service they appear unable to provide!
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Steven
(@Smrandall76) reported
from
Salford, England
@elDiabloRojoUK @virginmedia Cancel your direct debit and they'll phone you soon enough. 👍
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Huw Matthews
(@HuwMatthews1) reported
from
Salford, England
@virginmedia Still no response and no internet connection. Cannot get though to your call centre either. We have been paying for a service we are not receiving for weeks. Please respond ASAP.
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Aliya shystha Ghani
(@aliyashystghani) reported
from
Preston, England
@virginmedia literally the worst thing ever
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.
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lucy
(@lucyolix) reported
from
Salford, England
Sick of using my data cos virgin media is crap
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susan booth
(@suziplumbo) reported
from
Manchester, England
@mullsymcfc @owensherratt @jayblue1970 Wait till McDonald’s open 2 hrs they where queuing makes me wish I was in the middle of nowhere with no virgin media signal
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Yer Man
(@Drawski5) reported
from
Bury, England
Working from home today with loads of interruptions so thought I’d catch up after 4pm, then just before 5, Virgin Media down yet again. Virgin must sort itself out! Lots of people relying on Broadband to work & it’s down again.
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Lawrence
(@lawrencewarde1) reported
from
Manchester, England
@virginmedia fix your ******* shit #virginbroadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Staunch cold Steve Ken-stin
(@Kennyw19K) reported
@WWE__History @virginmedia There customer service is horrendous
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EyePeteRossoEye
(@Rosiepete3) reported
@virginmedia @richardbranson your customer service is indescribably bad. Answer the phones. Three hours is too long then you get a Philippineo that cannot help.
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Chris Bartley
(@ChrisBart1979) reported
@virginmedia 5 days still no service
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simcfc ctid
(@simon1703) reported
@virginmedia since 24 nov I have been trying to contact you in relation to a letter received from you asking if complaint ref COM104318697 still exists, since then I have been on/off with chatbot and still no success, can a human please get in touch ASAP as I am now 🤬!
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Roxy Shmuck
(@Roxy2Buck) reported
@virginmedia Who do I speak to in regards to putting an official complaint with someone that is going to listen? Not happy you cut me off this morning even when the bill was paid last night. I woke up to a freezing house, crying baby and very stressed this morning already.
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WWE Today In History
(@WWE__History) reported
.@virginmedia I am now 5 days without Virgin TV, internet or phone. I have NO service whatsoever. I have been promised multiple call backs that have not happened. Multiple promises of an engineer, no engineer has arrived. Please contact me.
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nameisnotimportant
(@bossmanforsure) reported
@virginmedia spent over 2 hours on hold, only for you to hang up! Why is it difficult to get some help, your charging me premium money but i receive no help when things dont work
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lizzie
(@lizziekirkby) reported
@virginmedia What the heck is going on , no tv or broadband since 15.30pm yesterday!!!! I pay my bills and this is the service I get!!!!🤬🤬🤬
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sabbietage
(@sabbietage) reported
Hey @virginmedia two weeks no internet ! Any chance of some help here or should I call your call centres and spend at least an hour on hold to still not resolve? 🤔
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Jacqui
(@JacquiAnimator) reported
Woken up to no internet @virginmedia any chance you could fix your service status page so I can check if it's just me with the problem? 🤔