Virgin Media Outage Report in Horwich, Borough of Bolton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Blackburn, St Helens, Bolton, Skelmersdale, Salford, Preston, Wigan, Burnley, Prescot, Accrington, Bury and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Blackburn |
Internet | |
| St Helens |
Wi-fi | |
| Manchester |
Wi-fi | |
| Bolton |
TV | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
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Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
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Goth Scouser
(@Liam_Hawksey) reported
from
St Helens, England
@virginmedia Never mind, I reset the box and it’s fine now
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia
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Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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richard caines
(@rick300) reported
from
Leyland, England
U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roy100
(@LeighCummings1) reported
@virginmedia @C4Gogglebox Truly dreadful service @virginmedia
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🌻🏳️⚧️Uni Fadewalker🏳️⚧️🎃
(@unifadewalker) reported
Is @virginmedia down for anyone else right now or is it just me?
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MJRider
(@MJRider8) reported
@virginmedia morning - hub has lost internet connection, status page says no issues, though local social media page suggests approx. 10 other house holds reporting outrage at same times. Area BR6 9RD
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ste greens
(@sgreeny89) reported
@voluptuousmommy ****** Virginmedia got bad case of buffer face **** sake I'll never know 💩🤥
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Brain Tracer
(@BrainTracer) reported
Just want to collapse in a heap & watch #Crufts so the @virginmedia set top box has once again shut down for some reason, stopped my recordings & is 'starting up' for eternity - this happens so often as well as Broadband cuts & I pay a fortune. Madness - I must dump them.
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Tracey
(@TeeKayDawn) reported
@virginmedia service since (reported as an “area” problem not equipment problem so again only a replacement if we pay to upgrade) so here we are, stopped working Friday, intermittent yesterday, total loss today (I’m guessing tomorrow too), and no fix until Tuesday! And you want to increase
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Tracey
(@TeeKayDawn) reported
@virginmedia service. It is obvious the issue is with the hub as we have had a red light instead of amber light since August of last year but despite telling your staff on the phone this, the equipment was “still working” and we could only get a replacement at cost! We’ve had “intermittent”
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Kevin Gorniak
(@gorniak_kevin) reported
@virginmedia fix my internet. been waiting more than 3 hours. I work at home.
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David Kellett BSc
(@Davidrwkellett) reported
@virginmedia more internet issues this morning! Its only been back on a week after being off for 8 days!! This time its goodbye.
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Elliot Faggetter
(@MrEFaggetter) reported
@virginmedia WiFi box has been flashing red for over an hour. Seems you've taken down our broadband with the telephone systems. Website says I need a technician,but not until 4pm-7pm Monday. The one time the WiFi has been fine and you **** it up...