Virgin Media

Virgin Media Outage Report in Horwich, Borough of Bolton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Horwich, Borough of Bolton, England 01/31/2026 06:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Horwich, Borough of Bolton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Blackburn, Prescot, Preston, Accrington, Wigan, Salford, Bolton, Bury, St Helens, Burnley, Leyland, Skelmersdale, Rossendale District and Irlam.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomBlackburn Internet
United KingdomPrescot Phone
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • nookandwillow clare wilson (@nookandwillow) reported from Prescot, England

    @ThingsByNik @virginmedia Have noticed they’re hard to get hold of as I’ve had issues with my install (outdoors related) they should at least do you a deal…if you could actually speak to them they will prob offer you something, that’s what Sky usually do

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    @virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..

  • terrificsue Susan Rigby (@terrificsue) reported from Wigan, England

    @terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    Internet @virginmedia is down in WA10 and your device status page is giving a 404

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke

  • TheRealRagtag Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    @virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.

  • willxnorbury Will (@willxnorbury) reported from Manchester, England

    Virgin Media down again? What a surprise

  • LovecloughKev Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • johncoxonmedia John E. Coxon (@johncoxonmedia) reported from Salford, England

    @CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.

  • ItzM_K MK (@ItzM_K) reported from Manchester, England

    @virginmedia hi you seriously have the worst website, after login most of the time I just see old bills and keep getting bad request error. Are you even aware of that?

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia Yes I'm still experiencing issues. Iv paid for somthing that I still havnt got.

  • stevelthompsom Steve Thompson (@stevelthompsom) reported from Preston, England

    @virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??

  • nookandwillow clare wilson (@nookandwillow) reported from Prescot, England

    @ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈

  • Cityredandy Andrew Olive (@Cityredandy) reported from Boothstown, England

    @virginmedia It is now showing me what's available but will not allow me to sign in?

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?

  • courtneylambs Courtney 🌱 (@courtneylambs) reported from Salford, England

    @virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!

  • neilc5017 Neil Connolly (@neilc5017) reported from St Helens, England

    @virginmedia how much notice do we have to give to cancel our subscription ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee_Dsu colin forbes (@Lee_Dsu) reported

    @welshy1000 **** you @virginmedia........no Internet so not being able to view the end yet.

  • saifu2_ saifu (@saifu2_) reported

    @virginmedia You have got to be the most inconsistent internet provider out there. My internet repeatedly turns off and on every day. Yesterday I tried logging into my account but it doesn’t let me because something is happening on ur end and I still can’t log in now. FIX THIS!

  • RahulSnrahul Rahul Swaminathan (@RahulSnrahul) reported

    @virginmedia No internet since 10pm. Hub4 says online but there is actually no broadband. pls help!

  • HasanGlobal1 Hasan S (@HasanGlobal1) reported

    @DBop86 @virginmedia I think VM management need training or replacing with new owners, including customer service teams who have no idea.

  • martinmcnamara (((MMc))) (@martinmcnamara) reported

    @DanOakesBP @virginmedia Consistently the same issues here keep telling me no issues and yet there is..I'm speaking to alternatives ..paying for 300Mbps getting ladt 4 days under 50 on each okla test...speak them and time wasted ..they've created a system to tire you out org lies

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported

    @virginmedia I eventually sorted it by phone. But it took me (on and off) most of the day to resolve a problem of your own making which meant I hadn’t paid you. I really don’t think I should have had to do all the work in such circumstances.

  • Suzanne39762443 Suzanne Buckley (@Suzanne39762443) reported

    Thanks @virginmedia for being so **** got a very angry son trying to play fifa sort your **** out paying way too much for it to be this crap

  • Roster192 Ross (@Roster192) reported

    @Griff_est88 @virginmedia @PennywiseDoc Are they making you pay for it? Would that be considered a savings account if you buy it? Or like a poor tax loop?

  • pastrychefbourn pastry chef dorset (@pastrychefbourn) reported

    @virginmedia Nothing on your system check but several other sites are so high in people reporting issues in rg2

  • HelenGr63356705 Helen Griffiths (@HelenGr63356705) reported

    @iamSteveRoberts @virginmedia @wrexham Mine went off this morning at 9.35am just as I was about to deliver a presentation to many of my colleagues. Status checker says no issues but many of my neighbours are in the same position, and my parents who live nearby. Only just switched to VM.... Not impressed at all 😡.