Virgin Media Outage Report in Horwich, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Rossendale District, Manchester, Burnley, Wigan, Blackburn, Preston, Bolton, Leyland, Salford, Westhoughton, St Helens, Bury, Accrington and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
||
| Manchester |
Internet | |
| Burnley |
Internet | |
| Manchester |
Internet | |
| Wigan |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Barry Slater
(@barrys59) reported
from
Barton upon Irwell, England
@virginmedia still no service M27. 4th hour! Rubbish!
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@virginmedia are you down again in M20? Hub flashing red again.
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s. whalley
(@stavroversfc) reported
from
Lower Darwen, England
@virginmedia your broadband is down again 🤬
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself
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Tim Cooke 🇺🇦
(@timmycooke) reported
from
Wigan, England
@virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!
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Kevin Dudson
(@Duddydudson) reported
from
Wigan, England
@NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia If my bill went down with my speed, I wouldn't mind.
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Paul Regent
(@PaulRegent1) reported
from
Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧
(@FiveStarGer) reported
@ThreeUK Stop telling lies data isn't fine it constantly cuts out, also calls won't work via 3rd party services if your in my situation ie broadband down. You lot and @virginmedia are a complete and utter joke you don't give a **** about anyone as long as the money comes in
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🇬🇧
(@FiveStarGer) reported
@ThreeUK Data services aren't working normally I keep having to flick aeroplane mode on and off. This is an absolute joke between you lot and my @virginmedia broadband being down it's a disgrace
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Trina S 💙
(@BrownEyedGirlGB) reported
@virginmedia I became a Virgin Media customer when the installation was completed at noon on Monday. I’m on your M250 plan. That evening I contacted your help team as I was having issues when streaming and Speedtest was showing I was getting nothing like what I signed up for. 1/2
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Katie Buckingham
(@katie_katie23) reported
@virginmedia Received the adapter and finally have a working phone line. Shame it took 3 weeks to get to the bottom of the issue. Disappointed that I was told porting number was able to be done by several staff and that they submitted a form to request it, but at least phone is working now
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Chris | FM Mou
(@ChrisMouUK) reported
@virginmedia can anyone get in touch with me regarding issues I am facing. I have tried numerous times over WhatsApp and the online chat but unfortunately I am being palmed off. Please help otherwise I'll just cancel.
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🇬🇧
(@FiveStarGer) reported
What a joke @virginmedia your crappy app says there is no issues in my area yet there's been 10 engineers working in my street all day. No issues aye OK pal lol
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kef
(@siltanu) reported
@555Husker @virginmedia Backup! 10 days our area broadband has been down, why you bother for buckuo a line if it does not connect within days. You are taking us for a ride. So frustrating and very disappointing.
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Stuart Allsopp
(@StuInAus) reported
@virginmedia The outcome was that after over TWENTY minutes they refused to deal with it unless I gave them an account number. And the box is still wide open for people to rip the cables out of. Because the 'customer service' number is a joke.
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kef
(@siltanu) reported
@555Husker @virginmedia I have never seen for a while, virigin services going down year after year. We have been with company for long time. We ahve been with out broad 10 days counting...
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kef
(@siltanu) reported
@555Husker @virginmedia I am so frustrated, they have been saying that identified the problems engineers have been dispatched. How long does it take? Two weeks? What a mistake to be with virgin .