Virgin Media outages and service status in New Longton, England

Problems in the last 24 hours in New Longton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Longton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Longton, England

The most recent Virgin Media outage reports came from the following cities: Preston, Blackburn, Southport, Leyland, Skelmersdale, and Darwen.

City	Problem Type	Report Time
Preston	Internet	23 hours ago
Blackburn	Internet	1 day ago
Blackburn	Internet	2 days ago
Blackburn	E-mail	3 days ago
Blackburn	Internet	3 days ago
Southport	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near New Longton, England

Latest outage, problems and issue reports in New Longton and nearby locations:

• 
  sevs66 (@mgsevs) reported 5 minutes ago from Kirkham, England

  @virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod

• 
  BeanBolt (@BeanBolt) reported 6 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  SJK (@SammyKnowlesX) reported 12 minutes ago from Banks, England

  @virginmedia tv and broadband down in banks, is this a known issue?

• 
  Rebecca Harrisson (@Miss_Defying) reported 13 minutes ago from Ormskirk, England

  @virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.

• 
  Ali Gudgeon ✍🏻️ (@Libra_Comms) reported 20 minutes ago from Preston, England

  @virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻

• 
  SJK (@SammyKnowlesX) reported 22 minutes ago from Banks, England

  @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

• 
  bay (@Baynesi83) reported 26 minutes ago from Mellor, England

  @NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.

• 
  Crazy Corner (@TerryBpne) reported 26 minutes ago from Walton le Dale, England

  @virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?

• 
  Ali Gudgeon 💙 (@Libra_Comms) reported 27 minutes ago from Preston, England

  @virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?

• 
  SJK (@SammyKnowlesX) reported 28 minutes ago from Banks, England

  @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

• 
  Rebecca Harrisson (@Miss_Defying) reported 34 minutes ago from Ormskirk, England

  @virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!

• 
  Richard Foster (@fos100) reported 36 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Jo Mclaughlin (@josie_allan) reported 38 minutes ago from Horwich, England

  I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

• 
  Chrissie Fuller (@miteamshirts) reported 43 minutes ago from Chorley, England

  Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!

• 
  sevs66 (@mgsevs) reported 46 minutes ago from Kirkham, England

  @virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service

• 
  BooCavapoo 🐶 (@BooCavapoo) reported 47 minutes ago from Penwortham, England

  @virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia

• 
  The Monk (@StephenMonk1970) reported 48 minutes ago from Preston, England

  Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me

• 
  Chris (@houghtonc79) reported 56 minutes ago from Preston, England

  @virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service 😡

• 
  SJK (@SammyKnowlesX) reported 56 minutes ago from Banks, England

  @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

• 
  Howard Croston 🏁🇬🇧🇬🇬 (@Hnc365) reported 59 minutes ago from Preston, England

  @EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Dowsett (@PeterDo19421129) reported 1 minute ago

  @Ofcom Virginmedia now there is Terrible company. A fine won't do anything To them. I tried getting rid of Channels only to be told I have to sign up to a New 24 month contract. Corrupt as.

• 
  Chris Newton (@chrisnewts) reported 4 minutes ago

  @virginmedia please help. I’m trying to reduce my mums package. She has Alzheimer’s disease. All she needs is a basic internet and phone . No tv. No Netflix. No TNT. For some reason every time I am offered a deal including all the things I do not need. Her bill is due to double

• 
  Frazzz (@FrazzzYT) reported 7 minutes ago

  @virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?

• 
  PEER COMMUNITY HUB, Our Empowerment Zone! 🇨🇦✌️ (@p_communityhub) reported 8 minutes ago

  Virgin Media was fined a record £28 million by the UK communications regulator, Ofcom, on July 8, 2026, for using deliberate tactics to trap customers trying to cancel their broadband, landline, or pay-TV services #News

• 
  Ian F (@mashie1964) reported 15 minutes ago

  I used to be with #VirginMedia for years. Service was poor, always having outages, sometimes for days. They’re the spivs of broadband communications. Now I see they’ve been caught abusing & trapping customers. Time they lost their licence to operate in the industry

• 
  john (@Coleman48J) reported 18 minutes ago

  Ofcom has fined Virgin Media a record £28 million for repeatedly making it difficult for customers to cancel their contracts. The regulator found the company used "deliberate" tactics to delay or block millions of customer cancellations.

• 
  Cristina (@9m0820qiao) reported 20 minutes ago

  🇬🇧Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Rosario Munday (@RosMunday27) reported 26 minutes ago

  @virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful

• 
  Lyn Prodger (she/her) (@Prodgey) reported 26 minutes ago

  @virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded

• 
  irons1de (@irons1de1) reported 28 minutes ago

  @virginmedia @botbusta999 Haven’t you just received a fine because of this exact thing forcing people to stay with you when you are providing substandard service for ridiculous prices