Virgin Media outages and service status in New Longton, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around New Longton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 16, 4:24 PM GMT+1.
- Internet (67%)
- Wi-fi (19%)
- Total Blackout (8%)
- E-mail (3%)
- TV (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in New Longton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Longton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Longton, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Chorley, Preston, Southport, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 2 days ago |
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Blackburn
|
Internet | 2 days ago |
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Blackburn
|
Total Blackout | 3 days ago |
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Blackburn
|
Internet | 3 days ago |
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Blackburn
|
Internet | 4 days ago |
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Blackburn
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near New Longton, England
Latest outage, problems and issue reports in New Longton and nearby locations:
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is ******* crap
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, England@virginmedia We've logged a complaint There was an outage planned for all day Tuesday due to issues in our area. The outage lasted THREE days Piss poor service and no contact to warn us about the extension Am monitoring now as lost trust and confidence You may lose a longstanding customer
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TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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Chris Mann (@Christerphurr) reported from Preston, England@virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia How many more times, the landline is NOT working (no dial tone).
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet
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BeanBolt (@BeanBolt) reported from Southport, England@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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martin (@whitealbo) reported from Southport, England@virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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Rick Leeming - Beaker (@BeakerRick) reported from Preston, England@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England@virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻
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emma2511 (@emmawinstanley1) reported from Aspull, England@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, EnglandNot very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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NeckSausage (@NeckSausage) reported from Tarleton, England@virginmedia really poor coverage here PR4 6, is there a mast problem?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack 🎗️🧡 (@cix_stormrage) reported@IainSankey @virginmedia Yes, that’s a standard line. It worth saying you want to leave. The you usually get through to someone who can help.
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C4D 🦅 #CPFC (@color4d) reported@GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.
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Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported@virginmedia Haha what a crap company trying to palm stuff off to customers that they don’t want as opposed to accommodating them, good riddance hello Sky
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****** White (@Tgee92) reported@virginmedia we got a new upgraded hub. The only WIFI name is showing for new devices which have never connected to the WiFi before and when using new password it says it’s wrong and unable to connect? No extenders from old device or anything. Help please!
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oldman (@gyoldsingleman) reported@virginmedia How does this help when u want to watch on tv ????
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Jordan (@JM93__) reportedIf you can stay clear of @virginmedia always do so. Forever having days without broadband and TV services, happens at least one a month where I’ll be 36-48 hours without anything. Their customer service is scarily bad too, they just don’t care.
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Jonathan Miles (@warleybaggie) reported@Lbriggs88 @virginmedia I had to watch small screen on my laptop. Prioritise this and get it sorted ASAP @virginmedia Really poor for the start of a season.
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Liam B 🦉 (@Lbriggs88) reportedAbsolute joke @virginmedia red button not working for the matches🖕🏻
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Paul (@JayDillinger123) reportedShocking service again from @VirginMedia who fail to provide access to Sky Sports Plus on the opening day of the EFL season. I was looking forward to watching Derby County. Seems you don't get what you pay for. #dcfc #dcfcfans
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Chris Long (@afcwomblelong) reported@virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.