Virgin Media outages and service status in New Longton, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around New Longton, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 18, 12:26 AM GMT+1.
- Internet (53%)
- Wi-fi (24%)
- Total Blackout (15%)
- TV (5%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in New Longton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Longton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Longton, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Preston, Skelmersdale, Chorley, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 14 hours ago |
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Blackburn
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Wi-fi | 24 hours ago |
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Blackburn
|
Internet | 1 day ago |
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Blackburn
|
Internet | 1 day ago |
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Blackburn
|
Internet | 1 day ago |
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Blackburn
|
Internet | 2 days ago |
Nearby cities with recent reports
24 recent signals
Community Discussion
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Virgin Media Issues Reports Near New Longton, England
Latest outage, problems and issue reports in New Longton and nearby locations:
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Katy Molyneux (@boardchik) reported from Standish, England@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
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Richard Foster (@fos100) reported from New Longton, EnglandSince I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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Chris (@houghtonc79) reported from Preston, England@virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service 😡
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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sevs66 (@mgsevs) reported from Kirkham, England@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Michelle E (@Elle83) reported from Walton le Dale, England@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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The Monk (@StephenMonk1970) reported from Preston, EnglandVirgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Steve Thompson (@stevelthompsom) reported from Preston, England@virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.
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Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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Chrissie Fuller (@miteamshirts) reported from Chorley, EnglandRe Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia tv and broadband down in banks, is this a known issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leighton J Holden (@LJHolden1986) reported@virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?
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Jamboross98 🇱🇻🏴 (@rrm53p1970) reported from Bishopbriggs, Scotland@virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩
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Lee Black (@leeb9972) reported@virginmedia DD4 , no broadband, red light on router, any issues you are aware of?
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Sprout57 (@pwcwright) reported@misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments
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Clive Carter (@clive_carter01) reportedWhy the hell are @virginmedia so poor??
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simon bennett (@felixeemopener) reported@virginmedia I’m getting so fed up with this. Every weekend. Every bank holiday. How long are you going to allow this intermittent signal to go on? I reckon it’s 4 weeks in a row now
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Bernie Hynes (@TheBernie1967) reported@El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!
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DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported@moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.
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ex999 🇬🇧 🏴 (@maurice_1960) reported@virginmedia @misselledee Do you think that no service might mean the Internet page might not be available
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Scott (@scottowen81) reported@sharonmariahall @virginmedia Never had an issue with them