Virgin Media outages and service status in New Longton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around New Longton, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 5, 6:17 PM GMT+1.
- Internet (53%)
- TV (19%)
- Wi-fi (15%)
- Total Blackout (8%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in New Longton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Longton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Longton, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Darwen, Skelmersdale, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Wi-fi | 23 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
2 days ago | |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 3 days ago |
Nearby cities with recent reports
17 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Longton, England
Latest outage, problems and issue reports in New Longton and nearby locations:
-
strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
-
Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
-
strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
-
knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, EnglandSo, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬
-
Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
-
Katy Molyneux (@boardchik) reported from Standish, England@virginmedia my internet/tele are not working! Second time in the space of a few weeks
-
bay (@Baynesi83) reported from Mellor, England@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
-
Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
-
Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
-
sarah (@ms_sasmassey) reported from Preston, England@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
-
SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
-
TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
-
Taz Ali (@TazAliPreston) reported from Preston, England@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
-
Richard Foster (@fos100) reported from New Longton, EnglandSince I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
-
Crazy Corner (@TerryBpne) reported from Walton le Dale, England@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
-
martin (@whitealbo) reported from Southport, England@virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.
-
Richard Foster (@fos100) reported from New Longton, England@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
-
TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
-
SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
-
Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
tobias slender (@TobiasSlender) reported@virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service
-
Soli (@oisoli) reported@virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?
-
Usman Ghani (@usmaenghani) reported@virginmedia one of the worst technical, customer call and messaging service you have.
-
TB (@Peerabeee) reported@Ofcom @virginmedia Update: Form formally submitted to @Ofcom. They have been briefed about your contract breaches and failure to resolve complaint ref C-010626172 regarding internet faults and unfair termination fees. I will escalate to CISAS/Ombudsman next. Resolve this now!
-
Ms.Davenport (@MsDavenport4) reported@VirginMediaIE just receiving Server error when trying to login to watch virgin media play. Any ideas? Is server down?
-
cari_lou (@swlondonraised) reported@virginmedia Yes it was working then just cut out again this is a joke
-
Poli 🤌 (@CryptoPoli) reported@virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia
-
London leaver (@ross_biagini) reported@virginmedia Internet has been down in HP6 since Sunday. Please help
-
Melvyn Malloch (@melvynmalloch) reported@virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating
-
MR_TRAVIS (@Travis_techz) reported@me_marifi @virginmedia @O2 Send me a DM for help