Virgin Media outages and service status in New Longton, England

Problems in the last 24 hours in New Longton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Longton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Longton, England

The most recent Virgin Media outage reports came from the following cities: Preston, Blackburn, Leyland, Chorley, and Southport.

City	Problem Type	Report Time
Preston	Wi-fi	4 days ago
Blackburn	Wi-fi	14 days ago
Blackburn	Internet	14 days ago
Preston	Wi-fi	14 days ago
Blackburn	Wi-fi	14 days ago
Leyland	Total Blackout	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near New Longton, England

Latest outage, problems and issue reports in New Longton and nearby locations:

• 
  BeanBolt (@BeanBolt) reported 5 minutes ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  Rebecca Harrisson (@Miss_Defying) reported 5 minutes ago from Ormskirk, England

  @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

• 
  SJK (@SammyKnowlesX) reported 10 minutes ago from Banks, England

  @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

• 
  TheAspiLawStudent (@LawAspi) reported 13 minutes ago from Chorley, England

  @virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳

• 
  Ali Gudgeon 💙 (@Libra_Comms) reported 17 minutes ago from Preston, England

  @virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?

• 
  David Gardner (@LeylandDavid) reported 19 minutes ago from Leyland, England

  @virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.

• 
  Lewis Horsfield (@lewishorsey92) reported 21 minutes ago from Warton, England

  @virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?

• 
  Taz Ali (@TazAliPreston) reported 21 minutes ago from Preston, England

  @virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience

• 
  strange little Flo (@FloButcher84) reported 23 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  SJK (@SammyKnowlesX) reported 24 minutes ago from Banks, England

  @virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors

• 
  martin (@whitealbo) reported 25 minutes ago from Southport, England

  @virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.

• 
  Richard Foster (@fos100) reported 27 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Ruddy (@srudd1992) reported 37 minutes ago from Leyland, England

  @mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia

• 
  bay (@Baynesi83) reported 41 minutes ago from Mellor, England

  @NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.

• 
  Chris Teeling (@TeelingChris) reported 43 minutes ago from Ormskirk, England

  @KeithJBolton @virginmedia dont take no **** m8💪

• 
  Richard Foster (@fos100) reported 46 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Rebecca Harrisson (@Miss_Defying) reported 52 minutes ago from Ormskirk, England

  @virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet

• 
  NeckSausage (@NeckSausage) reported 55 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  Crazy Corner (@TerryBpne) reported 56 minutes ago from Walton le Dale, England

  @virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?

• 
  SJK (@SammyKnowlesX) reported 59 minutes ago from Banks, England

  @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoe Smith (@ladyspeakerz) reported 2 minutes ago

  This country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY

• 
  Connor gower (@Connorgower3) reported 3 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  meg (@MeganJuliaaa_) reported 12 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Stephen Maddock (@stephenm68) reported 14 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  LivingSage (@LivingSage2) reported 14 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

• 
  william (@william27504693) reported 14 minutes ago

  @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

• 
  Robert Grace (@Beastial_Maggot) reported 16 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported 18 minutes ago

  Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

• 
  Lifes MIS-Takes (@alan_reddish) reported 18 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

• 
  Unainstein (@AstonVillaDoge) reported 19 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'