Virgin Media outages and service status in New Longton, England

Problems in the last 24 hours in New Longton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Longton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Longton, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Skelmersdale, Preston, Southport, and Leyland.

City	Problem Type	Report Time
Blackburn	Internet	1 hour ago
Blackburn	Internet	11 hours ago
Blackburn	Internet	20 hours ago
Blackburn	Internet	23 hours ago
Blackburn	Total Blackout	1 day ago
Blackburn	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near New Longton, England

Latest outage, problems and issue reports in New Longton and nearby locations:

• 
  Richard Foster (@fos100) reported 4 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Coley B (@Nicole_Baker) reported 6 minutes ago from Whittle-le-Woods, England

  @virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice

• 
  Steve Thompson (@stevelthompsom) reported 6 minutes ago from Preston, England

  @virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??

• 
  Lewis Horsfield (@lewishorsey92) reported 7 minutes ago from Warton, England

  @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

• 
  strange little Flo (@FloButcher84) reported 12 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  Richard Foster (@fos100) reported 12 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Lewis Horsfield (@lewishorsey92) reported 16 minutes ago from Warton, England

  @virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite

• 
  Michelle E (@Elle83) reported 18 minutes ago from Walton le Dale, England

  @virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues

• 
  Rebecca Harrisson (@Miss_Defying) reported 21 minutes ago from Ormskirk, England

  @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

• 
  knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 23 minutes ago from Euxton, England

  So, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬

• 
  David Gardner (@LeylandDavid) reported 28 minutes ago from Leyland, England

  @virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.

• 
  SJK (@SammyKnowlesX) reported 31 minutes ago from Banks, England

  @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

• 
  Adz can't sing (@Adzcantsing) reported 31 minutes ago from Penwortham, England

  @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

• 
  sevs66 (@mgsevs) reported 43 minutes ago from Kirkham, England

  @MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down

• 
  Richard Foster (@fos100) reported 43 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  sevs66 (@mgsevs) reported 46 minutes ago from Kirkham, England

  @virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be

• 
  🪷Elisabet🪷 (@Elisabet0490) reported 49 minutes ago from Blackburn, England

  @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

• 
  TheAspiLawStudent #NoReturns (@LawAspi) reported 54 minutes ago from Chorley, England

  @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

• 
  Lewis Horsfield (@lewishorsey92) reported 55 minutes ago from Warton, England

  @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

• 
  Rebecca Harrisson (@Miss_Defying) reported 60 minutes ago from Ormskirk, England

  @virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lifeislife (@nothings1mple) reported 12 minutes ago

  @virginmedia @PeteUK7 Very poor service @virginmedia , why is it companies like yours make an already difficult time even worse, shame on you.

• 
  Urm (@erm2urm) reported 17 minutes ago

  @virginmedia I've been waiting for 35 mins for somebody to answer my call. VM CS is awful. I can't log into my account. I get a message to enter my email. I do this. I get sent and email. I click on the link and it starts the same process again. Can somebody please HELP!!

• 
  Ana Atkinson (@Ana1Atkinson) reported 20 minutes ago

  @virginmedia we currently have no broadband, no tv and no landline. When I checked the service status, it says phone is ok, so I’m unable to register that we have no landline?

• 
  dAve Fletcher 🦉 (@_dAveFletcher_) reported 20 minutes ago

  @virginmedia Maybe it's just premiers that I can't watch, The Bride, The Running Man etc.... I can watch older stuff. That's poor form!

• 
  WimpingEgo (@WimpingEgo) reported 22 minutes ago

  @virginmedia You say you have identified the problem & an engineer is on their way, but shocking nothing has been fixed it fixed date went from the 18th to 20th to 26 to the 21th then to 26th to 29th and now its the 5th. I'm paying for 1 Gig and get 40mb.

• 
  Simon's Mac Tech 2026 (@MacTech2023) reported 22 minutes ago

  @PeteUK7 @virginmedia All calls are recorded so a complaint would be upheld if any of th things people are saying is actually true.

• 
  ProfessorChocolateCaXe (@ProfChocCaXe) reported 23 minutes ago

  @PeteUK7 @olivetreedogs @virginmedia You believe in a fake "disease" with an almost 100% survival rate, the microscopic number of people who DID die had serious underlying health conditions anyway (notable example: George Floyd), that had "no symptoms" list as a symptom but you would still get anyway even if you were vaccinated from people who weren't vaccinated and was so "dangerous" that the entire economy had to shut down and everyone would be forced to stay at home unless they were out rioting for BLM.

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 25 minutes ago

  @virginmedia Internet down in PA2 again. Third time in two weeks !

• 
  Free I.T. Stafford (@freeITstafford) reported 27 minutes ago

  @JamieGBarry @virginmedia I tried that trick, and they told me my address will be stored and I'll always be classed as "existing" even if I moved provider then came back, so I would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house and recontract.

• 
  Pete Domican (@PeteDomican) reported 28 minutes ago

  @Grumpus04164070 @PeteUK7 @virginmedia After my father died, one company said ‘we’ll keep his customer account on file, in case he wants to reopen his account’.