Virgin Media

Virgin Media Outage Report in Tarleton, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tarleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tarleton, Lancashire, England 02/20/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Tarleton, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Preston, Southport, Blackpool, Leyland, Ormskirk, Skelmersdale and Chorley.

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City Problem Type Report Time
United KingdomWigan Internet
United KingdomWigan Internet
United KingdomWigan Phone
United KingdomPreston Internet
United KingdomWigan Internet
United KingdomSouthport Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tarleton, England

Latest outage, problems and issue reports in Tarleton and nearby locations:

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia Virgin tvgo app not working is there a known issue? Please advise

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!

  • originalkitten 🌸🐾originalkitten 🐾🌸 (@originalkitten) reported from Formby, England

    When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf

  • AliTaylorGolf Ali Taylor (@AliTaylorGolf) reported from South Shore, England

    Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?

  • jeniandersonw Jen (@jeniandersonw) reported from Wigan, England

    Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!

  • MarieHardman13 Marie Hardman (@MarieHardman13) reported from Clayton-le-Woods, England

    @virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice

  • GeorgiaOHarax Georgia O'Hara (@GeorgiaOHarax) reported from Wigan, England

    NEVER NEVER NEVER JOIN @virginmedia

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.

  • Gilly2u2 Terry Gilroy (@Gilly2u2) reported from Formby, England

    @virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!

  • MarkPBaines Mark Baines (@MarkPBaines) reported from Wigan, England

    @virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!

  • AliTaylorGolf Ali Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia Broadband speed issue

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    @virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.

  • srudd1992 Ruddy (@srudd1992) reported from Leyland, England

    @mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia

  • Gilly2u2 Terry Gilroy (@Gilly2u2) reported from Formby, England

    @virginmedia Can you help me sort out a contract or I will have to go elsewhere?

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ShotgunLee #1 (@ShotgunLee) reported

    Been ongoing issues from the 26th of May for broadband and Virgin Media has said it’ll be rectified soon. Been left with no wifi and I was told last week ‘it could take until 20/6 but it won’t be that long’. 2 days to go and it’s looking very unlikely I’ll have wifi back up.

  • dannyg1969 DG69 (@dannyg1969) reported

    @virginmedia It’s ok at moment but it always goes off in evenings so I’ll know later. I thought you had found the problem and were fixing? That was the last message I had

  • FayeLouisee_x Faye Gallagher 🖤 (@FayeLouisee_x) reported

    @virginmedia I’m trying to complete my upgrade (credit agreement) with you guys but I can’t get passed the “I am not a robot” verify it won’t go any further same issue when I’m trying to log into my account

  • RichardBonfiel2 Richard Bonfield (@RichardBonfiel2) reported

    @virginmedia . My mother is moving into residential care next Friday and I want to close her account. She is visually impaired so is unable to find her notes, or passwords. Although I have LPA for her, I have spent the last 36 hours via 6 teams so far. Can anyone help me ?

  • rachel6286 Rachel H (@rachel6286) reported

    @virginmedia our broadband isn’t working and the service status website is also not working in our phones - any idea when it will be rectified? G74 area

  • DanJonesOcean Dr Dan(i) Jones 🇦🇶🌊🏳️‍⚧️ (@DanJonesOcean) reported

    @virginmedia The WhatsApp service is a good start, thanks. I didn't see that as an option.

  • CromulentFellow George (@CromulentFellow) reported

    @WorkTheSpace I hope you get it sorted Jack. If you do decide to change, do NOT go with Virgin Media. What you've described is absolute heaven compared to what I went through with VM (Not trying to lessen your feelings on the situation, merely warn people of the terrible Virgin Media)

  • astrid_2 A.D. (@astrid_2) reported

    @virginmedia Appointment has been made, but what does "the engineer would help" mean? I'm still not clear why I get an adapter in the post if I need an engineer? Or if I need an engineer why is the adapter being sent in the post? What apart from plugging the adapter in will the engineer do?

  • Roswell1960 Roswell (@Roswell1960) reported

    @virginmedia what’s with the broadband service in the cr5 area, it’s been appalling for 3 days now, apparently being worked on . No internet for 3 days is pretty bad service.

  • scottbcomedyuk Scott Bennett - Great Scott! - Tour 2022 (@scottbcomedyuk) reported

    @virginmedia No, but it’s clearly a problem. Lots of people on the street having the issue