Virgin Media Outage Report in Tarleton, Lancashire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Tarleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Tarleton, England
The most recent Virgin Media outage reports came from the following cities: Preston, Wigan, Skelmersdale, Chorley, Blackpool, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Internet | 20 hours ago |
|
Wigan
|
Wi-fi | 6 days ago |
|
Skelmersdale
|
Total Blackout | 9 days ago |
|
Preston
|
Wi-fi | 10 days ago |
|
Preston
|
Wi-fi | 10 days ago |
|
Skelmersdale
|
TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Tarleton, England
Latest outage, problems and issue reports in Tarleton and nearby locations:
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Crazy Corner (@TerryBpne) reported from Walton le Dale, England@Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...
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Angela Waterhouse (@AngWaterhouse) reported from Euxton, England@virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown
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Kayleigh Speakman (@Kayls3457) reported from Abram, England@virginmedia TV/Broadband issues again! WN2
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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mick rogers (@Mick_Rogers) reported from South Shore, England@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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Crazy Corner (@TerryBpne) reported from Walton le Dale, England@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia What time do your customer service phone lines close?
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Ali Taylor (@AliTaylorGolf) reported from South Shore, EnglandHi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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Georgia O'Hara (@GeorgiaOHarax) reported from Wigan, England@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
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emma2511 (@emmawinstanley1) reported from Aspull, England@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Marie Hardman (@MarieHardman13) reported from Clayton-le-Woods, England@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rowena Mearley (@rowenamearley) reported@virginmedia Network outage ystrday was fixed: but problems pre-date that. I ran the automated diagnostic 2day: reset box (again): still having probs. Is a new box worth a try? Perhaps a bit of fluff build up/its tired after 3 yrs dedicated hard work. Bit like me. Only I'm still working.💪
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James Doleman (@jamesdoleman) reportedDid Boris Johnson just say we needed to raise military spending to ensure "a functioning internet."? Is he going to send the tanks into Virgin media or Talk Talk when they go down?
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Peppziller (@Peppziller) reported@virginmedia Have had a few text back and forths since the above tweets. Both identified network problems in my area (BN1), with an estimated fix of 18 Nov. No improvement today, it’s awful. I’ve written to your Sunderland address by recorded delivery, are you still picking up post there?
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Joe Murphy (@Joemurphytwitr) reported@virginmedia Right now it's displaying no known issues. The lack of continuity in the service is unacceptable.
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Aashish Shah (@apsaps192304526) reported@virginmedia It’s already noted on the app when I check the Status. This is in addition to the problem we had on the 9th and 11th.
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Ruth McMo (@McRufus) reported@virginmedia do you ever answer your ‘customer service’ phone line?? So draining waiting, having to listen to bad music with no idea of how long the queue is. Terrible service.
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Private (@Anonymous99699) reported@virginmedia I have checked, the previous issue was expected to be fixed the same day, so this must be a new issue. The nee issue is expected to be fixed today, but I'm having problems everyday.
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marksuttonbike (@marksuttonbike) reported@virginmedia had to cut off after 20 mins on hold to your customer service team. How do I contact you? Brand new customer, already want to cancel. Sales team picked up in seconds... Obviously.
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Lauren Beadleston (@LNBeadleston) reported@virginmedia They are. When I called customer service, they said there was record of me changing my package (I did) but no record of cancellation within the two weeks (which I also did), so I was locked into the full contract. But it makes no sense to request equipment back in that case.
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Ben Caulfield (@benjcaulfield) reported@virginmedia I’m a new customer., I have now spent over an hour and 3/4s on the phone trying to speak with a human and get broadband to work. COVID is not an excuse, it’s been around for 6 months!