Virgin Media Outage Report in Blackpool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Blackpool come from postal codes FY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Southport and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
||
| Southport |
Internet | |
| Cleveleys |
Wi-fi | |
| Blackpool |
Internet | |
| Southport |
Internet | |
| Blackpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackpool, England
Latest outage, problems and issue reports in Blackpool and nearby locations:
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Stephanie Andrews
(@Dreamendoqueen) reported
from
South Shore, England
Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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mick rogers
(@Mick_Rogers) reported
from
South Shore, England
@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia Broadband speed issue
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
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Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mark goldthrope
(@goldywankanobi) reported
@wr_ghty @virginmedia Shite mate, I got rid ages cost me £250 to end contract which I never signed. I’m in York which do UFO through talk talk £40 a month never looked back
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Oliver Fatyol
(@IstvanOFatyol) reported
@virginmedia Yes, there is an issue in my area...for 4 weeks now! London W3. No internet service at all!Your only communication to the clients is "Virgin Tower down, engineers are working to fix the problem". The same excuse for 4 weeks now!
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Daley Parking
(@daley_parking) reported
@virginmedia Oh that’s fine by me - it won’t be me losing service if it gets tampered with any further.
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Chris Smith
(@ChrisMDSmith79) reported
@virginmedia It was slow and sluggish to login.
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pauline mulheron
(@paulinemulheron) reported
@virginmedia I’ve had no internet connection all day , the router has been flashing green . I have reset the router box twice , can someone please fix this ASAP?!
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kurt robbs
(@RobbsKurt) reported
@virginmedia hi thanks..well the current problem no lights on the tivo tried unplugging nothing
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mark goldthrope
(@goldywankanobi) reported
@wr_ghty @virginmedia @virginmedia worst service ever got rid a year ago never looked back! Hope you don’t have to deal with customer service mate 😱
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Banjo
(@Chban1967) reported
@virginmedia So its Kind Regards now thats nice, Customer Service is definitely improving now a lot better than telling me to COMPLY, but this customers experience is still crap from start to finish #VIRGINMEDIATOTALCRAP
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The Twisted Dreamers
(@TheTwistedDrea1) reported
@virginmedia absolute shocking customer service. Manger callbacks non existent waited 3 days for a billing issue I even told how to resolve. Being hung up on and all for £20 due to misinformation from advisor to me. Why do I have to pay for your mistake
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Ahron Asghar
(@AhronAsghar) reported
@virginmedia No the team can not give me a straight answer. They apologise for not turning up and reschedule and yet again no one turns up. The house has never had broadband but both the neighbours have virgin without any issues. Why is mine an issue?