Virgin Media Outage Report in Blackpool, England
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The latest reports from users having issues in Blackpool come from postal codes FY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
TV | |
| Blackpool |
Wi-fi | |
| Southport |
Internet | |
| Blackpool |
TV | |
| Southport |
TV | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackpool, England
Latest outage, problems and issue reports in Blackpool and nearby locations:
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia Is there a problem ? No virgin media here
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Martin Booker
(@M4rtinBooker) reported
from
South Shore, England
@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
-
Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
-
The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Sinderbury
(@StupotSinders) reported
@virginmedia How ridiculous is this? Moved home and trying to get any sort of "Customer Service" from either your online chat or via telephone call is near impossible.
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*Hanage*
(@MietzieK) reported
@virginmedia Whats up with your service??!! My internet is off every 30sec!!! Cant even send an email! When are you going to fix the issue? This is just cheating and stealing money from customers!
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Barnyeeeeee 👾
(@HansMolepigeon) reported
@virginmedia Nope, last time it took 4 weeks though, and as far as anybody was concerned as we were receiving the download promised there was no issue in the area.
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Judith Devine
(@judithadevine) reported
@virginmedia Trying to change package and add new box, have rung 3 times in past 10 days, now spent over 4 hours on phone. Engineer due today, not turned up , non one answering phone to explain? Cancelled. Waiting an hour to speak to retention team. Appalling service.
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Rob Bennett
(@SafetyDave1000k) reported
@virginmedia I am not able to reach the team on that number THEY DON'T ANSWER! This service is unacceptable
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alison homewood #FBPE #JohnsonOut
(@alisonwonder2) reported
@PuddifootSimon @virginmedia Oh snap!! My bill has gone up from £67 to £99. For the same dreadful service. How come??? Roll on August when i can escape from the purgatory that is a VM contract.
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TJ
(@chattyberyl) reported
@virginmedia Yes I know you have said that. It’s seems your retention team don’t want to keep your customers either. Still waiting for someone to answer me on chat. This really is the most dreadful customer service..
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Paul G
(@lordprg) reported
@virginmedia Not ripping off my 94 year old gran would be a start. Not hanging up on me would be a good idea. Having consistent customer service would be great, however I've had a 50% success rate in 6 calls today.
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Jan T
(@JanT65794959) reported
@virginmedia Yes we have. Yet again another outage. Its so frequent its a joke. Absolutely rubbish service from you, especially when you take so much money from us each month.
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Harry Molloy
(@HarryMolloy8) reported
@virginmedia Just gives the usual service be back 6.50 pm. Now second day in a row no internet. Fortunately not required for work had that been the case I would have lost my job