Virgin Media

Virgin Media Outage Report in Blackpool, England

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The latest reports from users having issues in Blackpool come from postal codes FY1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackpool, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackpool, England 04/25/2024 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Blackpool and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackpool Internet
United KingdomBlackpool E-mail
United KingdomBlackpool E-mail
United KingdomBlackpool Wi-fi
United KingdomSouthport Internet
United KingdomSouthport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Blackpool, England

Latest outage, problems and issue reports in Blackpool and nearby locations:

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable

  • MissT2009 Tammy (@MissT2009) reported from Blackpool, England

    @virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!

  • JackCarroll_ JackC (@JackCarroll_) reported from Blackpool, England

    Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life

  • bastardthen christian snow (@bastardthen) reported from Blackpool, England

    So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again

  • croupier1970 Retep Nosnibor (@croupier1970) reported from Blackpool, England

    @virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!

  • GayToryJon Jonathan (@GayToryJon) reported from Blackpool, England

    @virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.

  • ChrisRColne Chris Rushton (@ChrisRColne) reported from South Shore, England

    @virginmedia is internet down in Lancashire?

  • archer74376245 archer (@archer74376245) reported from South Shore, England

    @virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers

  • JackDSprigg Jack Sprigg (@JackDSprigg) reported from South Shore, England

    @callumtay_ @virginmedia Chat shit, you’re just bad

  • markhol55 Mark (@markhol55) reported from South Shore, England

    @SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable

  • trev0rj0nes trevor jones (@trev0rj0nes) reported from Southport, England

    @virginmedia still no contact. Help me out here will you

  • Billyburdess3 Billy burdess (@Billyburdess3) reported from Blackpool, England

    @tizo59 @virginmedia Was this fixed I have the same problem

  • LentilLover Christine H (@LentilLover) reported from Blackpool, England

    @OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?

  • GeminiAli Ali (@GeminiAli) reported from South Shore, England

    @virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Emotheviper Shane Williams (@Emotheviper) reported

    When are @virginmedia going to actually fix the intermittent wireless internet drops in the B18 area it’s been four days and your website continually lies about it being fixed as it goes between “there’s no issue” to “our workers are out fixing it”

  • DixonLinzi linzi dixon (@DixonLinzi) reported

    @virginmedia could you please tell me how to fix this situation as it’s literally driving me up the wall, I can’t get any help from anyone. Over 4 years ago… that’s right 4 I split up with my ex, since then the said ex who we shall now call VG thief is using the account in my

  • pitbull1919 The Northern Powerhouse 💪🏻 (@pitbull1919) reported

    @virginmedia I pay £130 a month and my WiFi signal is so poor downstairs I have to turn it off and use my own data. Boxes continually can't connect to each other as well.

  • drumwallace Drum (@drumwallace) reported

    @calvinrobinson @virginmedia Who tests for this now ? Bad excuse for poor management of resources.

  • thesithlord2016 Sith Lord kenobi 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@thesithlord2016) reported

    @HypnoTidez @calvinrobinson @virginmedia Press the i want to cancel my package button. Someone always on the end of that to try talk you out of it.

  • DebtorToGrace C.A.Smith (@DebtorToGrace) reported

    @calvinrobinson @virginmedia No customer support on the Sabbath. ;)

  • Lea_Foster Lea🐝 (@Lea_Foster) reported

    @virginmedia @virginhelp No, it's due to multiple mistakes by Virgin Media and 3 delivery delays, even though we have but in complaints because of the issues we have been having. My husband has spent an approx 16 hours on the phone trying to sort it. I'm not the account holder but enough is enough now

  • nameofpens Russia cured Covid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@nameofpens) reported

    @calvinrobinson @WilloWispish @virginmedia Strange how all these companies gave a greatly reduced service during and now after Covid, but not one of them reduced prices to match that lowering in service. It's one of the overlooked outcomes of Covid

  • Jaini2021 Jaini (@Jaini2021) reported

    @virginmedia internet has been down for the last two days. What is happening?

  • HypnoTidez HypnoTide (@HypnoTidez) reported

    @thesithlord2016 @calvinrobinson @virginmedia It always was. There was never anything stopping departments like customer service from working from home. All anyone needed was a phone, a laptop and an internet connection. Absolutely zero reason to claim this wasn't possible.