Virgin Media Outage in Blackpool, England

@virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍

@virginmedia morning Team. I appear to have lost my original password for my TiVo box. Is there a way to locate this, I’ve never changed it from the day of fitting. Thanks in advance 😊 new devices arriving tomorrow and I need to hook them up via WiFi

@virginmedia I have checkedea h time it happens. It’s saying there is no Problem. It’s happening several times a day, for short periods. Very frustrating.

@6Billie @virginmedia Wasn’t until I rang that I knew there was an issue with everyone’s even then it was an automated message that told me. I was messing with the wires all morning stressing out 😂 xx

So @virginmedia after 8 years of loyal custom you want to charge us more for our T.V and internet than we have been paying, or that our friends pay ......jog on! @TalkTalk @SkyHelpTeam @bt_uk what t.v and internet packages can you offer a loyal customer.

@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

@virginmedia Still not working 👎🏽 x

@virginmedia Yep.. Your help desk couldn't fix so engineer having to come out tomorrow... #monopolytonightthen

@virginmedia wifi is awful 😠

@virginmedia I’ve been a virgin media customer for years,I called to increase my data allowance,I was miss-sold a payg sim.i called from a virgin number and three times I was cut off (no one called me back) finally I get someone and got my data increase and told to throw payg sim away.then

Virgin media has the worlds worse customer support.

@virginmedia been on hold 51 mins so far this is not a good service !!

Internet goes down tonight of all ******* night @virginmedia silly silly ******* *****

@virginmedia I have tried to access my ebill and apparently my email address doesn't exist even though I receive emails from you. Won't let me register a new account either. Please help

@virginmedia is there an internet outage in fy41jr at the moment? Neither my house or my neighbour can connect to the internet

@virginmedia - taken £125 when I was told bill is £65. I’m at a loss, terrible. My Response from customer services? You can cancel - help!

@virginmedia hi - sky sports red button starts showing all #championshipfootball midweek games live from tonight. Is this service available for VM customers with sky sports?

@virginmedia Not working again #frustrated

why does @virginmedia wifi NEVER work

@virginmedia hi guys I need to speak to an actual person not your automated service. No broadband and the automated service thinks it’s switched off but it’s very much switched on.

Yes Ryan I have been misinformed to my cost a couple of times....@virginmedia in my experience are terrible don’t care about loyal customers in my opinion

Boom another customer leaving you @virginmedia ...you know that email you sent me promising a telly the following Saturday?? Turns out it was never going to happen!! 16 years loyalty and you treat me terribly #teesncees

I agree I have had two conversations recently with @virginmedia sales and both times I got promised things that never happened?? They even backed up their false promise with an email lol ...tick tock contracts up soon

@virginmedia That the service is not in our streets But the cables run at the bottom of our street

@virginmedia we live in a complex of 6 bungalows all the people want virgin Media installed am sick of keep ring with no joy even though virgin Media cables run on the main road near the bungalows. If you don’t want our money that’s bad for business

@Galbi3000 @virginmedia Terrible service AGAIN!! Hope your problem is resolved

Another DIS satisfied customer @virginmedia you are turning diabolical service into an art form....ooh you can have your tv Saturday and here is a nice email to confirm that, tv never came (lied to to get sale) should of read my t’s @ c’s eh #ombudsman

Right then that’s more of the @virginmedia bad service exposed for today....#ticktock contracts ending soon ...yay

Another day another load of tweets about @virginmedia and their terrible service....how many angry customers left you this week?

Hey @virginmedia why do you treat so many long term customers so badly? Bet people are leaving in their droves...

Anyone else experiencing poor service from @virginmedia

im paying monthly for broadband, so please can u tell me why it doesnt work @virginmedia

@virginmedia I’m not happy at ALL to learn you will no longer have #Uktvplay channels. They are channels we watch regularly plus we’re paying for them! Very bad move indeed. Talk about going backwards. #virginmedia #mad

@UKTV @Rylan @virginmedia @davechannel @goldchannel @wchannel Don’t blame you @virginmedia don’t help customers just throw on a £10 charge for failed direct debits, we have more complaints about this extortionate charge than any other company complaint.

@virginmedia don't try and ring me with 10 mins of an England World Cup left. I am never going to answer...

So, already thinking of changing away from @virginmedia media as they put my price up for the 4th time this year, then their #system fails at work... complaints on the lack of WiFi begin in force, now my home #internet fails completely #WTF #getittogether

How am I using data at home @virginmedia fix up bruv

@virginmedia Ur doing all this shit but U can’t even make ur WiFi boxes Have Dynamic Ips u plebs

@virginmedia my wifi has gone down and i cant use my house line to call 150 to find out any information

@MrSelfdestructU @slatski1 Im waiting for the day Branson falls from grace. Prick never should of ****** over staff working for Virgin companies who embodied the "Virgin values" by selling them to massive corporate money machines. No such thing as Virgin Media. Its NTL with a new logo.

@alixrossiter @virginmedia This is awful I’ve heard so many complaints

@virginmedia As far as I know, the wired device is fine, but the WiFi connection is shockingly bad, even with signal boosters! Please resolve this or I will un-#virginmedia

Virgin Media wi-fi is shit I always have to use my 4G

@jayumcooper @virginmedia I tried leaving their service and it took me ages, got passed around to four diff departments and basically had to beg in the end to let me go... glad it was not that experience for you!

@virginmedia Please fix my broadband