Virgin Media Outage Report in Blackpool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Blackpool come from postal codes FY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 18: Problems at Virgin Media
Virgin Media is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Cleveleys |
Wi-fi | |
| Cleveleys |
Total Blackout | |
| Cleveleys |
Wi-fi | |
| Blackpool |
Internet | |
| Blackpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackpool, England
Latest outage, problems and issue reports in Blackpool and nearby locations:
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia Why is the red button not working on SkySports
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
South Shore, England
@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
Blackpool, England
@AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Martin Booker
(@M4rtinBooker) reported
from
South Shore, England
@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
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lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia Is there a problem ? No virgin media here
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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Bunny 💙
(@Tiiredbunny) reported
from
South Shore, England
@virginmedia I will leave it open but nothing popped up earlier should I sign in?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@MrAlexBonner) reported
@virginmedia any ideas when our broadband service is going to be back up and running, online is saying it’ll be fixed by 19:05..
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Steven Shorrock
(@TournamentSte) reported
@virginmedia @AshfordPlumber Sounds like you are always miss selling products to your customers. You did the same to me and it took me 9 hours of phone calls to sort out your ball baggery. You should be ashamed of how you treat your customers.
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Liam Emmerson
(@liamemmerson) reported
@virginmedia I have indeed but it says you can’t check the service status right now
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Amanda Brock
(@AmandaBrockUK) reported
@virginmedia totally irrelevant reply. They were to fix damaged box outside my property. No show and lied on your system apparently to say had attended…
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Nigel Clark
(@NigelClark78) reported
@virginmedia Hi. A week later and the same issue has happened again! At exact same time . I managed to get the broadband up and running again by disconnecting everything and re connect but now it's gone again ? Simply not acceptable it's clearly an issue with my hub
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harry916
(@harry916) reported
@virginmedia So get in touch with the team that have twice told me the wrong details after being only hold for a minimum of 25 minutes each time. I was hoping for a better solution…?
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Яed
(@redchristian23) reported
@virginmedia You can start by answering the several complaints I logged and employ some staff with basic etiquette and customer service skills
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pratz12
(@pratz122) reported
@virginmedia The connection has been pretty bad since yesterday. Is there any specific reason for this?
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Pioro
(@PioroOfficial) reported
@virginmedia Very bad service, and no help at all. 4 days of outage this months, I make my living by working from home and need internet. Can't even terminate my contract early without being penalised.
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Michael Vernel
(@michaelvernel) reported
Almost 3 months since complaint raised with @virginmedia and still no further forward. Multiple calls and pushed pillar to post. With damage to my new house and terrible installation, you'd think there would be more urgency.