Virgin Media outages and service status in Blackpool, England

Problems in the last 24 hours in Blackpool, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, and Southport.

City	Problem Type	Report Time
Cleveleys	Total Blackout	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Blackpool, England

Latest outage, problems and issue reports in Blackpool and nearby locations:

• 
  frances whitehead (@franners82) reported 9 seconds ago from Garstang, England

  @virginmedia can you help me verify my account - not receiving any emails…

• 
  Mark (@markhol55) reported 2 minutes ago from South Shore, England

  @SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable

• 
  Stephanie Andrews (@Dreamendoqueen) reported 2 minutes ago from South Shore, England

  Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...

• 
  Sandra Mangan (@SandraMangan_) reported 9 minutes ago from South Shore, England

  @virginmedia I have checkedea h time it happens. It’s saying there is no Problem. It’s happening several times a day, for short periods. Very frustrating.

• 
  trevor jones (@trev0rj0nes) reported 22 minutes ago from Southport, England

  @virginmedia still no contact. Help me out here will you

• 
  Jordan (@JordanKing1512) reported 23 minutes ago from South Shore, England

  @virginmedia Spoken with plasterer and to fix the K Rend £2000, they need to redo the full front of my house for it to match!!! I need this sorting urgently and need to speak with someone who can assist with this, it’s beyond a joke.

• 
  SJK (@SammyKnowlesX) reported 27 minutes ago from Banks, England

  @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

• 
  Stuart Carey (@RealStuartCarey) reported 32 minutes ago from Kirkham, England

  @virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.

• 
  Michael Dugdale (@Oscarmeg) reported 33 minutes ago from South Shore, England

  @virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.

• 
  Ben Powell (@Ben6987) reported 33 minutes ago from Common Edge, England

  I’m fed up of @virginmedia channel guides not showing, internet keeps dropping out, apps won’t load up and it’s getting ridiculous for what we pay!!! I’m paying for a service that is not being provided!!! Im going to start looking elsewhere I think #virginmedia #ripoff

• 
  Andy A. (@andypne3) reported 38 minutes ago from Saint Annes on the Sea, England

  @virginmedia @Sedds_lep You are not missing much Sedds. If it wasn't for woodman we would be 4 down.

• 
  christian snow (@bastardthen) reported 40 minutes ago from Blackpool, England

  So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again

• 
  Sandra Jane Eyre (@TheICC_Sandra) reported 42 minutes ago from Southport, England

  @virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!

• 
  Lee Thomas (@Madhornet73) reported 48 minutes ago from South Shore, England

  @virginmedia Why is the red button not working on SkySports

• 
  Ali (@GeminiAli) reported 49 minutes ago from South Shore, England

  @virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡

• 
  Lauren Fox (@Bismurff) reported 49 minutes ago from Warton, England

  @virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown

• 
  Summer (@Summer26948229) reported 51 minutes ago from South Shore, England

  @virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...

• 
  Alastair Taylor (@AliTaylorGolf) reported 54 minutes ago from South Shore, England

  @virginmedia What time do your customer service phone lines close?

• 
  sevs66 (@mgsevs) reported 58 minutes ago from Kirkham, England

  @MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down

• 
  Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported 59 minutes ago from Southport, England

  @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 6 minutes ago

  @virginmedia why do you always say send us a direct message so you can help and then don’t read the message?

• 
  meeeee (@baldiecute5) reported 6 minutes ago

  Just about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 7 minutes ago

  @Girlw0ndr Yep steer clear of @virginmedia. Their broadband is down as we speak!

• 
  Ali Dalton (@alidalton) reported 9 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 14 minutes ago

  @virginmedia That authentication issue is between the VM servers and Sky servers.

• 
  fielden85 (@fielden85) reported 16 minutes ago

  @virginmedia I can message you. This is the 3rd time it's been down this month

• 
  Breakaway (@McCourt2010) reported 18 minutes ago

  Just renewed M350 package with you; £36.00 but new customers can get the same for £28.99!! Been a loyal customer for 14 years; your call centre wouldn't budge - one even quoted £31.00 but the next person contacted said there was no record of this! Disappointed. @virginmedia

• 
  Sharon Grimes (@sharongrimes1) reported 18 minutes ago

  @virginmedia I’m not a customer of your co but sub contractors for your co rudely knocked on my door this morning to move my car. Should I not been notified of works carried out. What if I was not in, and there was damage to my car?

• 
  Vikram (@VikramRajpara09) reported 19 minutes ago

  @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.

• 
  Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported 21 minutes ago

  @virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys