Virgin Media

Virgin Media Outage Report in Blackpool, England

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The latest reports from users having issues in Blackpool come from postal codes FY3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackpool, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackpool, England 02/01/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Blackpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackpool Internet
United KingdomBlackpool Internet
United KingdomBlackpool Internet
United KingdomBlackpool TV
United KingdomBretherton Wi-fi
United KingdomSouthport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackpool, England

Latest outage, problems and issue reports in Blackpool and nearby locations:

  • aptyson1960 Alan Tyson (@aptyson1960) reported from South Shore, England

    @virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.

  • NowHearThis1 Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh

  • NeckSausage NeckSausage (@NeckSausage) reported from Tarleton, England

    @virginmedia really poor coverage here PR4 6, is there a mast problem?

  • NowHearThis1 Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??

  • Madhornet73 Lee Thomas (@Madhornet73) reported from South Shore, England

    @virginmedia Why is the red button not working on SkySports

  • NowHearThis1 Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.

  • ChrisPWebb Chris Webb (@ChrisPWebb) reported from Blackpool, England

    Just as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez

  • LIVEINBLACKPOOL Peter Ian Mowbray RODP💙 (@LIVEINBLACKPOOL) reported from South Shore, England

    @virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me

  • Madhornet73 Lee Thomas (@Madhornet73) reported from South Shore, England

    @virginmedia The red button is not working again for the football

  • aptyson1960 Alan Tyson (@aptyson1960) reported from South Shore, England

    @virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk

  • Tiiredbunny Bunny 💙 (@Tiiredbunny) reported from South Shore, England

    @virginmedia I will leave it open but nothing popped up earlier should I sign in?

  • ChrisPWebb Chris Webb (@ChrisPWebb) reported from Blackpool, England

    @virginmedia It says no issues but it keeps cutting out 2/3 times a day.

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    @virginmedia can you help me verify my account - not receiving any emails…

  • BeanBolt BeanBolt (@BeanBolt) reported from Southport, England

    @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

  • sean_wilson87 Sean Wilson (@sean_wilson87) reported from South Shore, England

    Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻

  • docherty53 Andy 'life is short' Docherty (@docherty53) reported from South Shore, England

    Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?

  • LIVEINBLACKPOOL Peter Ian Mowbray RODP💙 (@LIVEINBLACKPOOL) reported from Blackpool, England

    @AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon

  • JordanKing1512 Jordan (@JordanKing1512) reported from South Shore, England

    @virginmedia I have contacted and was told I will get a text after the phone call with another engineer visit, not got anything yet??? Also who is going to pay for the damage and a plasterer to come round and fix? Honestly wish I stuck with @SkyUK at this rate

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be

  • sean_wilson87 Sean Wilson (@sean_wilson87) reported from South Shore, England

    Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SeaSickSmile1 SeaSickSmile (@SeaSickSmile1) reported

    @virginmedia What a crock of ****. You don't care about current customers, I was willing to pay the same but with the deal you were offering new customers this was denied to me by your call centre, because your customers don't matter once you have them for over a year.

  • heidisalmons Heidi Salmons (@heidisalmons) reported

    @virginmedia No the problem absolutely is not sorted.

  • albaugh_er Eleanor #NotMyPM Omnishambles about covers it (@albaugh_er) reported

    @virginmedia Ok but will be checking to see how long exactly it takes to log an issue. Over 24 hrs so far.

  • Dilly1875Gill Gill Pawlowski (@Dilly1875Gill) reported

    @virginmedia It is recommending a booster but says they aren't available at the moment. Our issue isn't the signal (some rooms are poor and yes it would be great to improve those rooms) It is the wi fi dropping out completely for hours at a time, quite frequently.

  • nazmantoo Naz Mantoo (@nazmantoo) reported

    @virginmedia What? Asking me to pay for not getting a service and pay for an additional service?! I hope you’re aware it’s illegal to ask a customer to pay for something you can’t provide. You should think about what you publicly tell customers

  • robdrfc4eva Rob (@robdrfc4eva) reported

    @virginmedia how busy are the phone lines as im day 3 with the same issue and still not managed to speak to a real person

  • nazmantoo Naz Mantoo (@nazmantoo) reported

    @virginmedia You need to look at your replies and how you respond to queries. How do you suppose it gets escalated when after my call yesterday with Virgin from 11am-7pm it didn’t? I’ve been contacting Virgin on those methods and there is no resolution!

  • PwacaF Pwaca (@PwacaF) reported

    @virginmedia you said you would install tv and phone in my home on the 9th, got us to cancel our sky contract and now you say it won’t be installed until the 21st so without TV until then, absolute joke

  • IAmLunarLizzy LunarLizzy (@IAmLunarLizzy) reported

    @virginmedia Hello you were quick to answer my first inquiry however I am still waiting for an answer as to WHY nobody ever calls me back or resolves my issue when they say they will. Interesting customer service 🤔

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported

    @virginmedia 1/2 - I have been a customer 1 year and seen a 69% increase in cost, no 25% or 50% but 69% for a slow poor broadband. The rest your tweet says you have supported customers with a range of upgrades and new services at no extra cost, free speed boost or upgrading equipment. Is that