Virgin Media outages and service status in Blackpool, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Blackpool, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 7, 7:55 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Blackpool come from postal codes FY3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blackpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Blackpool, England
Latest outage, problems and issue reports in Blackpool and nearby locations:
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Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, EnglandGreat service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
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The Dadblogs (@The_dadblogs) reported from South Shore, England@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
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Tammy (@MissT2009) reported from Blackpool, England@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
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John Holt (@MrJHolt) reported from South Shore, England@virginmedia It might be worth you reading my previous tweets. I have done a considerable amount of various things to fix the issue. Shouldn't need to call when you've confirmed by email. Unless you're willing to pay for my time.
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frances whitehead (@franners82) reported from Garstang, England@virginmedia can you help me verify my account - not receiving any emails…
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The Dadblogs (@The_dadblogs) reported from South Shore, England@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
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John Holt (@MrJHolt) reported from South Shore, England@Bannedanaliens1 @virginmedia I'm having similar issues. If you pay by Direct Debit you can claim from the DD guarantee, doesn't solve the speed but gives them a kick.
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Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, EnglandFeeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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Stuart Carey (@RealStuartCarey) reported from Kirkham, England@virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔
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Paul Flores (@RajFlores4) reported from Blackpool, England@virginmedia hi, are you having connection problems?
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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The Dadblogs (@The_dadblogs) reported from South Shore, England@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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Christine H (@LentilLover) reported from Blackpool, England@OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?
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BeanBolt (@BeanBolt) reported from Southport, England@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia What time do your customer service phone lines close?
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Lynne Webster (@lynneglenn13) reported from South Shore, England1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
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Lynne Webster (@lynneglenn13) reported from South Shore, England2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liv (@Liv266299783891) reported@virginmedia Need to cancel my contract
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Chip Lewis (@crispinlewis) reported@katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!
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Jamie Daltry (@JamieDaltry) reported@O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service not this sub-standard unreliable service. Maybe I should contact Trading Standards for breach of Contract
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MrsChambo (@ChamboMrs) reported@virginmedia why am I having so many problems trying to negotiate a contract? 2 days, 3 agents, 4 different prices but none can go through? What’s going on?
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John Kingscott (@JohnKingscott) reported@virginmedia is your broadband status checker not working? Doesn't seem to be here...
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Catzkellygriff 🇮🇪 (@Kerrytara) reported@Juleswynnes @Zero_9873 The "attack" occured on a Thurs night, he appeared on Virgin media the following Tues without a mark on him! Did Allah granted him a miracle or was he lying (again). The 2 "angels" that came to his aid have never come forward, ambulance was not called, so many holes in his story
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CombatPug (@9f46435cb75347b) reported@virginmedia My partner has been trying to contact your company via telephone for near 11hrs! Been on hold for over 3hrs at a time! Awful service we are experiencing contact me/us It is very important!
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BT Monty🌈 OTRB (@littledonna7) reported3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.
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Dgjbear (@Dgjbear1) reported@AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.