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Virgin Media

Virgin Media Outage Report in Blackpool, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Blackpool come from postal codes FY4 and FY1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Blackpool, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, Blackpool, and Southport.

CityProblem TypeReport Time
Cleveleys Wi-fi 9 days ago
Blackpool Internet 17 days ago
Blackpool Internet 23 days ago
Blackpool Wi-fi 1 month ago
Southport E-mail 1 month ago
Blackpool Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackpool, England

Latest outage, problems and issue reports in Blackpool and nearby locations:

  • Billyburdess3
    Billy burdess (@Billyburdess3) reported from Blackpool, England

    @tizo59 @virginmedia Was this fixed I have the same problem

  • trev0rj0nes
    trevor jones (@trev0rj0nes) reported from Southport, England

    @virginmedia still no contact. Help me out here will you

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!

  • bastardthen
    christian snow (@bastardthen) reported from Blackpool, England

    So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again

  • GayToryJon
    Jonathan (@GayToryJon) reported from Blackpool, England

    @virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.

  • archer74376245
    archer (@archer74376245) reported from South Shore, England

    @virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia No, that’s never been given to me as an option

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia Repeated wifi failure causing issues trying to stream any catch up or live channels. Wifi drops at random intervals. Poor signal strength through my property. Failure to organise the booster as promised way back in September. Failure to call me back after request for my number.

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!

  • JackDSprigg
    Jack Sprigg (@JackDSprigg) reported from South Shore, England

    @callumtay_ @virginmedia Chat shit, you’re just bad

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • sam_forsyth87
    Samantha Forsyth (@sam_forsyth87) reported from South Shore, England

    @virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable

  • LentilLover
    Christine H (@LentilLover) reported from Blackpool, England

    @OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?

  • ChrisRColne
    Chris Rushton (@ChrisRColne) reported from South Shore, England

    @virginmedia is internet down in Lancashire?

  • GeminiAli
    Ali (@GeminiAli) reported from South Shore, England

    @virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CcdCameron
    cameron douglas (@CcdCameron) reported

    @virginmedia Yes still a problem. I have tried all options on virgin help..no resolution

  • PaulAtk68878320
    Paul Atkins (@PaulAtk68878320) reported

    @virginmedia im having Trouble with the on demand service and catchup tv

  • Glouc123
    Andrée & Smudge (@Glouc123) reported

    @virginmedia Unbelievable ! I spend 1hr 30mins on the phone changing my Package and my Phone to 02 . Virgin send an engineer out , no idea why , just that they are crap. Tonight some programs can be viewed on Catch Up and others I can’t. Engineers are working in area Joke.

  • totteringby
    Scotch Mist 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🇪🇺 (@totteringby) reported

    @virginmedia No issues reported for phoneline

  • jasongorman
    Jason Gorman (@jasongorman) reported

    My @virginmedia Internet connection disappeared about 6 hours ago. It drops out almost every day. They won't respond to this because they know it happens and have no interest in fixing it. I'm on my back-up Vodafone 5G connection, again. I'd call support, but they've never helped

  • Mariam48303539
    Mariam (@Mariam48303539) reported

    @virginmedia I have spent the last 4 hours trying to cancel my contract. I spent an hour & half waiting on the phone, then got cut off. Then got onto WhatsApp, was offered a deal that’s actually more expensive than the higher one that my current contract will rise to in 2 weeks.

  • clenchingduke
    CLENCHINGDUKE👑 (@clenchingduke) reported

    Sorry gang, stream wasn't great.. @virginmedia went down 4 times tonight. Shocking, I know. #virginmediadown #virginmedia

  • CatThunder
    Catherine Hughes (@CatThunder) reported

    @virginmedia I’ve not managed to speak to a person, just wasted time on the text ‘service’ so no communication at all. It’s probably the most frustrating and terrible waste of time ‘service’ I’ve ever known.

  • sarahcumberland
    sarah cumberland (@sarahcumberland) reported

    @virginmedia is there a problem with you payment phone line??

  • Madmagsparky
    Sparky (@Madmagsparky) reported

    @virginmedia hi how long does it normally take for Internet services to return after moving home as I have installed at 8pm tonight and as of 10:38pm it is still not working