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Virgin Media outages and service status in Blackpool, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Blackpool, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 10, 8:39 PM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 17% E-mail (17%)
  • 17% TV (17%)

The latest reports from users having issues in Blackpool come from postal codes FY4 and FY3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackpool, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Blackpool, and Cleveleys.

CityProblem TypeReport Time
Blackpool Internet 3 days ago
Blackpool E-mail 8 days ago

Community Discussion

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Virgin Media Issues Reports Near Blackpool, England

Latest outage, problems and issue reports in Blackpool and nearby locations:

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

  • aptyson1960
    Alan Tyson (@aptyson1960) reported from South Shore, England

    @virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk

  • NowHearThis1
    Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod

  • sean_wilson87
    Sean Wilson (@sean_wilson87) reported from South Shore, England

    Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    @virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡

  • M4rtinBooker
    Martin Booker (@M4rtinBooker) reported from South Shore, England

    @virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.

  • Summer26948229
    Summer (@Summer26948229) reported from South Shore, England

    @virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...

  • archer74376245
    archer (@archer74376245) reported from South Shore, England

    @virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • markhol55
    Mark (@markhol55) reported from South Shore, England

    @SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • JordanKing1512
    Jordan (@JordanKing1512) reported from South Shore, England

    @virginmedia Spoken with plasterer and to fix the K Rend £2000, they need to redo the full front of my house for it to match!!! I need this sorting urgently and need to speak with someone who can assist with this, it’s beyond a joke.

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia No, that’s never been given to me as an option

  • GeminiAli
    Ali (@GeminiAli) reported from South Shore, England

    @virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡

  • andypne3
    Andy A. (@andypne3) reported from Saint Annes on the Sea, England

    @virginmedia @Sedds_lep You are not missing much Sedds. If it wasn't for woodman we would be 4 down.

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice

  • docherty53
    Andy 'life is short' Docherty (@docherty53) reported from South Shore, England

    Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LivingSage2
    LivingSage (@LivingSage2) reported

    @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

  • PaddySw99745534
    Paddy Sweeney (@PaddySw99745534) reported

    @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

  • JanetsEscapades
    Escape to the Garden (@JanetsEscapades) reported

    @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

  • nickjmorris_3
    Nick Morris (@nickjmorris_3) reported

    @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @elldivino @virginmedia ****!

  • robert_grieve
    Robert Grieve (@robert_grieve) reported

    Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

  • GauBan
    GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported

    Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

  • Colinmc7t
    Colin (@Colinmc7t) reported

    @virginmedia Yeah yeah yeah absolutely useless service

  • DannyCass1
    Cass 🍊 (@DannyCass1) reported

    @charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.

  • ExpanseCon
    Expanse Consulting Ltd (@ExpanseCon) reported

    @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.