Virgin Media

Virgin Media Outage Report in Blackpool, England

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The latest reports from users having issues in Blackpool come from postal codes FY3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackpool, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackpool, England 10/20/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Blackpool, Bretherton and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackpool TV
United KingdomBretherton Wi-fi
United KingdomSouthport Internet
United KingdomBlackpool TV
United KingdomBlackpool TV
United KingdomSouthport TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackpool, England

Latest outage, problems and issue reports in Blackpool and nearby locations:

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite

  • Summer26948229 Summer (@Summer26948229) reported from South Shore, England

    @virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia What time do your customer service phone lines close?

  • croupier1970 Trying To Carpe Diem (@croupier1970) reported from Blackpool, England

    @virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!

  • Summer26948229 Summer (@Summer26948229) reported from Blackpool, England

    @virginmedia Reduce your prices ...and improve your customer service

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?

  • Pops_Powell #Blackpool is Closed🇬🇬Don't Freeze our Pay (@Pops_Powell) reported from South Shore, England

    @virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.

  • whitealbo martin (@whitealbo) reported from Southport, England

    @virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is ******* crap

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • danieldhems Dan Hems (@danieldhems) reported

    @virginmedia How many negative experiences is it going to take for you to operate your business honestly and actually serve your customers? A search for "virginmedia" turns up tweets that are 99.9% complaints and pleas for help, every minute of every day.

  • Darren1Hebden Darren Hebden (@Darren1Hebden) reported

    @virginmedia So no actually help with the issue i had. Feels like a standard canned response. Thanks for nothing, complaint has been sent as hopefully I’ll get a less robotic response.

  • jiggerbyte Jigger (@jiggerbyte) reported

    @virginmedia While waiting for me to get hold of someone from that team, which could take hours/days. Please tell me what the issue is with these outages/poor performance, when will these be resolved, and how will you be compensating for such unreliable service?

  • annecambridge Anne Campbell (@annecambridge) reported

    @LucyWCam @virginmedia I had same problem and eventually cancelled my subscription. That prompted them to ring me! I have now changed over to Zen for broad band and just using free view for TV. It is wonderfully trouble free and costs a fraction of Virgin- and they have terrific customer service!

  • dave_taylor1265 Dave(6x🏆)🔴CHAMP19NS 🔴 (@dave_taylor1265) reported

    @virginmedia we cancelled our contract had various calls to keep the service but told them no.we have now had an email saying thanks for making changes and started a new contract tried to call for days but no answer if we get no response we will be getting in touch with @Ofcom

  • archlds Alex CH (@archlds) reported

    @virginmedia I've got a new place and my current vm is out of contract. I'm trying to setup a package at my new place and was hung up on due to tech issues and told I'll be called back. No call yet. Can you help please?

  • wezc83 wez (@wezc83) reported

    @caffyhank @virginmedia Av been having the same issue for months now . Absolutely shite @virginmedia

  • jeweltreeshop Jewel Tree Shop UK (@jeweltreeshop) reported

    @virginmedia hi, are virgin media down in En3 postcode

  • Tim31065542 Tim (@Tim31065542) reported

    @smiles333 @MartinSLewis @virginmedia Just stop your DD. Their quick enough to contact you then. When they took over from NTL they tried to screw me over by breaking the channels up into packages. But I never paid them a penny because I’d never been informed that they’d taken over NTL.

  • itsyaboyjdubz Josh (@itsyaboyjdubz) reported

    @mikehoughmusic @virginmedia They charge my Nan for a service she wasn’t receiving. Bearing in mind my Nan is a pensioner. In the end they refunded her and updated her box. Prefer Sky if I’m honest.