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Virgin Media

Virgin Media Outage Report in Blackpool, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Blackpool come from postal codes FY4 and FY1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Blackpool, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, Blackpool, and Southport.

CityProblem TypeReport Time
Cleveleys Wi-fi 9 days ago
Blackpool Internet 17 days ago
Blackpool Internet 23 days ago
Blackpool Wi-fi 1 month ago
Southport E-mail 1 month ago
Blackpool Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackpool, England

Latest outage, problems and issue reports in Blackpool and nearby locations:

  • MissT2009
    Tammy (@MissT2009) reported from Blackpool, England

    @virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!

  • JackDSprigg
    Jack Sprigg (@JackDSprigg) reported from South Shore, England

    @callumtay_ @virginmedia Chat shit, you’re just bad

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

  • mands4walkies
    Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England

    @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

  • archer74376245
    archer (@archer74376245) reported from South Shore, England

    @virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia

  • JackCarroll_
    JackC (@JackCarroll_) reported from Blackpool, England

    Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life

  • LentilLover
    Christine H (@LentilLover) reported from Blackpool, England

    @OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    @virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡

  • bastardthen
    christian snow (@bastardthen) reported from Blackpool, England

    So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.

  • GayToryJon
    Jonathan (@GayToryJon) reported from Blackpool, England

    @virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable

  • Welsh_Will70
    Will Stephen Lynes (@Welsh_Will70) reported from Blackpool, England

    @AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!

  • markhol55
    Mark (@markhol55) reported from South Shore, England

    @SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable

  • croupier1970
    Retep Nosnibor (@croupier1970) reported from Blackpool, England

    @virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!

  • trev0rj0nes
    trevor jones (@trev0rj0nes) reported from Southport, England

    @virginmedia still no contact. Help me out here will you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdoraLeighTTV
    Adora Leigh (@AdoraLeighTTV) reported

    @virginmedia I've spoken with a customer support assistant and they've told me the internet should be back by 8pm. It's now 8:48pm and nothing. I've tried just about everything. Care to explain why it's not working?

  • TheHoodedGengar
    TheHoodedGengar (@TheHoodedGengar) reported

    @virginmedia Posted over there, doubtful to get further help as there seems to be no fix for this issue that's been going on for a long time. But we'll see

  • wcbutcher
    Bill Butcher (@wcbutcher) reported

    At 20:04 I discovered a problem with my BT tv system so I contacted @Bt_uk on 151. A man named Chris talked me through it and by 20:15 I was up and running again. Now I know why I came away from @virginmedia

  • Haanaahx
    Hannah Robinson (@Haanaahx) reported

    @virginmedia WHY am I paying you so much money when the wifi in my own house doesn’t even reach the bathroom & is currently down yet AGAIN? 😭

  • Coretexiphan
    JT (@Coretexiphan) reported

    @PyrionFlax @virginmedia Anyone in your neighborhood group have the issue? May be just a dodgy router?

  • DesBrennan8
    Des Brennan (@DesBrennan8) reported

    @virginmedia What is the catastrophic communication issue with your customer services team…??

  • g_hamilton10
    Mr H (@g_hamilton10) reported

    Another day, another issue with @virginmedia broadband. I have to put up with dropouts and slow speeds constantly but I’ve now had about 3 hours of flashing green lights and absolutely no internet 😡

  • mattrogers9
    Matt Rogers (@mattrogers9) reported

    @vmbusiness your network has become really unstable this week multiple outages it’s getting ridiculous at this rate city fibre is becoming very appealing

  • jordynobbs
    alexia 𓄹𓈒 (@jordynobbs) reported

    virgin media is crap all year round but jesus christ in summer might as well just count the ants on my doorstep it'll be more useful

  • ArchLaver
    Archana Laver (@ArchLaver) reported

    @virginmedia No. You’re saying network fault but neighbour’s is working perfectly. We need an ENGINEER asap. I can’t work, kids are going stir crazy and I am too. Pls send help - those I’ve spoken to, useless. Not happy at all. Advise.