Virgin Media Outage Report in Blackpool, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Blackpool come from postal codes FY3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Blackpool |
Internet | |
| Blackpool |
TV | |
| Bretherton |
Wi-fi | |
| Southport |
Internet | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackpool, England
Latest outage, problems and issue reports in Blackpool and nearby locations:
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.
-
trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
-
Christine H
(@LentilLover) reported
from
Blackpool, England
@OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable
-
Mark
(@markhol55) reported
from
South Shore, England
@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
-
Will Stephen Lynes
(@Welsh_Will70) reported
from
Blackpool, England
@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!
-
Jonathan
(@GayToryJon) reported
from
Blackpool, England
@virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.
-
christian snow
(@bastardthen) reported
from
Blackpool, England
So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again
-
Jack Sprigg
(@JackDSprigg) reported
from
South Shore, England
@callumtay_ @virginmedia Chat shit, you’re just bad
-
Retep Nosnibor
(@croupier1970) reported
from
Blackpool, England
@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
-
archer
(@archer74376245) reported
from
South Shore, England
@virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers
-
Tammy
(@MissT2009) reported
from
Blackpool, England
@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
-
Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia
-
JackC
(@JackCarroll_) reported
from
Blackpool, England
Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Tanner
(@st161616) reported
I have never had such bad customer service from a company. This is the 3rd time we’ve had 10+ days with no wifi and this time it’s putting my business and HEALTH at risk (I will need to go into the office to work without wifi at home) @virginmedia
-
aggy
(@AggyAbbiss) reported
Its a joke how constantly bad @virginmedia boardband is. Cant wait for BT to be fitted!
-
Chris Price 🇬🇧
(@Christo00092341) reported
@virginmedia why is your WiFi do ******* **** and overpriced
-
jwheatley
(@jwheatley1) reported
@virginmedia I have not been provided with any link . This is woeful customer service. The WhatsApp group in my area is full of people that are of the same opinion. Internet is down again by the way, sort it out.
-
Paul Devine
(@J_PaulDevine) reported
just taken me 1hr 34 minutes to watch a 58 minute episode, at one point "something wrong" message poping up constantly for 10 minutes , @virginmedia your service is pathetic
-
Johno Smith
(@johnosmith91) reported
Your broadband is shite @virginmedia Constantly down 💩💩
-
JP
(@notoriousBWFC) reported
Signed up to @virginmedia on 24/12 worst decision I’ve made, internet drops out every half hour - not great when you are WFH, I’m cancelling my DD you jokers.
-
Lectrus ⭐ 12 yrs a Domme
(@MissLectrus) reported
My internet has cut out completely and I am stuck in the house with just the TV and a mobile phone. Virgin Media is a ******* mess. Send £20 for takeaway so I can do something decent tonight.
-
Kelly
(@FidgettKelly) reported
@virginmedia today virgin went down in the frimley Camberley area. I have got it back but my 70 year old mum who lives alone still has no phone. She can't call you to report it and her neighbours have no phone either Gu16 9RQ area. What is happening
-
SUB BLUE
(@iamsubblue) reported
@virginmedia hey, I’m having some trouble with my wifi, is online customer service still open?