Virgin Media outages and service status in Blackpool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Blackpool, including 2 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 14, 12:04 PM GMT+1.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Blackpool come from postal codes FY3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blackpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool
|
TV | 23 minutes ago |
|
Blackpool
|
Internet | 34 minutes ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Blackpool, England
Latest outage, problems and issue reports in Blackpool and nearby locations:
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Lee Thomas (@Madhornet73) reported from South Shore, England@virginmedia Why is the red button not working on SkySports
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Paul Flores (@RajFlores4) reported from Blackpool, England@virginmedia hi, are you having connection problems?
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Lauren Fox (@Bismurff) reported from Warton, England@virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown
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Lynne Webster (@lynneglenn13) reported from South Shore, England@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
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Peter Ian Mowbray RODP💙 (@LIVEINBLACKPOOL) reported from South Shore, England@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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Lynne Webster (@lynneglenn13) reported from South Shore, EnglandFilled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.
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Lynne Webster (@lynneglenn13) reported from South Shore, England1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
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Jonathan (@GayToryJon) reported from Blackpool, England@virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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Will Stephen Lynes (@Welsh_Will70) reported from Blackpool, England@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
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Ali (@GeminiAli) reported from South Shore, England@virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡
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lisa lloyd (@llloydman) reported from South Shore, England@virginmedia when fy4 be back on line ? No TV service since 4pm yesterday
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Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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Jordan (@JordanKing1512) reported from South Shore, England@virginmedia I have contacted and was told I will get a text after the phone call with another engineer visit, not got anything yet??? Also who is going to pay for the damage and a plasterer to come round and fix? Honestly wish I stuck with @SkyUK at this rate
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mick rogers (@Mick_Rogers) reported from South Shore, England@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is ******* crap
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archer (@archer74376245) reported from South Shore, England@virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Kossoff (@Skossoff) reported@virginmedia do you have outage in w5 5BH
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Ryan Gregor (@RTGregor15) reported@virginmedia is there a problem in the GU9 area with internet?
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡
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Just Phil...... 🫧⚒ (@pipjcee) reported@zandsaffire @virginmedia It looks to be country wide. I’ve got the same issue. Massive picture breakup, internet issues and the website is down
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Greg Eden (@EdenGreg) reported@status_is_down Virgin media Down TV not working in Lincolnshire
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Rob (@robdrfc4eva) reported@virginmedia what the hell Move home my bill quadruples over night. Old contract cancelled new one started with no consent from me. Call center handler whose english is so bad cant understand a word
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Liv (@Liv266299783891) reported@virginmedia It’s still not working!
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Dan (@LUFC_BULL) reported@Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled
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richard tasker (@bc304daedalus) reported@virginmedia having issues with both TV boxes in Plymouth and the online issue checker says it can't check our area currently
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Paul Parkin (@kingoftheshed) reportedWell done @virginmedia you did really well going a week with without issues and then BOOM this morning we’re back to “normal service” of no service as it’s also known.