Virgin Media Outage Report in Blackpool, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Blackpool |
Internet | |
| Blackpool |
TV | |
| Bretherton |
Wi-fi | |
| Southport |
Internet | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackpool, England
Latest outage, problems and issue reports in Blackpool and nearby locations:
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Ice Cold Chef
(@John1827Joyce) reported
from
South Shore, England
@virginmedia morning Team. I appear to have lost my original password for my TiVo box. Is there a way to locate this, I’ve never changed it from the day of fitting. Thanks in advance 😊 new devices arriving tomorrow and I need to hook them up via WiFi
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Mark
(@markhol55) reported
from
South Shore, England
@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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Jack Sprigg
(@JackDSprigg) reported
from
South Shore, England
@callumtay_ @virginmedia Chat shit, you’re just bad
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JackC
(@JackCarroll_) reported
from
Blackpool, England
Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔
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John Holt
(@MrJHolt) reported
from
South Shore, England
@virginmedia It might be worth you reading my previous tweets. I have done a considerable amount of various things to fix the issue. Shouldn't need to call when you've confirmed by email. Unless you're willing to pay for my time.
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John Holt
(@MrJHolt) reported
from
South Shore, England
@Bannedanaliens1 @virginmedia I'm having similar issues. If you pay by Direct Debit you can claim from the DD guarantee, doesn't solve the speed but gives them a kick.
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
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Tammy
(@MissT2009) reported
from
Blackpool, England
@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
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Ice Cold Chef
(@John1827Joyce) reported
from
South Shore, England
@virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
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christian snow
(@bastardthen) reported
from
Blackpool, England
So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again
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Sandra Mangan
(@SandraMangan_) reported
from
South Shore, England
@virginmedia I have checkedea h time it happens. It’s saying there is no Problem. It’s happening several times a day, for short periods. Very frustrating.
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Andy Docherty
(@docherty53) reported
from
South Shore, England
@virginmedia gets a very poor score regarding customer service on watchdog ..I am feeling vindicated :) to be fair they score very well on broadband speed
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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Will Stephen Lynes
(@Welsh_Will70) reported
from
Blackpool, England
@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
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Retep Nosnibor
(@croupier1970) reported
from
Blackpool, England
@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona C. MacCarthy
(@Fee_McCarthy) reported
@virginmedia @virginmedia yep me back again. Guess what? My parents have no service again! Or anyone else in their vicinity of UB5 😡 2nd time this week 😡 I’d never have let them signup if I had known #smoothtalkingsalesrep #falsepromises #vulnerablecustomers
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BritBox Help UK
(@BritBoxHelpUK) reported
@skp20040 @BritBox_UK Sorry you haven't heard back from us. The answer to your question, if you are subscription to Amazon Prime then you should be able to get Britbox as an add on using thier app on any device, such as Sky or VirginMedia. The content is mirrored on their service. I hope this helps.
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tia🦕
(@_teecarts) reported
virgin media wanna sort their **** out and install our wifi🤬
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Blanca Sainz-Garcia
(@BlancaSainz2) reported
No wifi again since at least 1pm and no resolution till at least 9am tomorrow. @virginmedia this is second time this month. Do something about it!
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Jack 🏳️🌈
(@ThatHollowGuy) reported
Hi @virginmedia, are you guys aware of broadband not working in the TW12 2DE postcode? Getting absolutely no wifi for a few hours now
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Victoria
(@vik_c) reported
@virginmedia What a disappointing experience. Spoke to someone, complete shambles with my account, got taken through options and then was promised a call back - which never came, again. Honestly a complete joke of an experience as a new customer!
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Mikey1981 フィッシャーマイク
(@Mikey1981) reported
@Bundesbag @NOWHelpTeam @Bundesliga_EN Now tv via the sky sports app I believe, select login and there’s options for Virgin and now tv customers as I use it for Virgin media
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HiFiMan
(@HiFiMan5) reported
@virginmedia Thanks for responding to promptly. Your website says you know about the fault and expect to rectify the outage by 02:35 tomorrow. (In 7.5 hours time). ☹
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bad girl summer 🤠💩💜🖤✋🌈🏳️🌈🏴
(@Melissnahhhhh) reported
@virginmedia No Internet No TV services No end in sight , I'm sorry but it's not on I will be putting in a complaint, why do I pay 116 pounds a month for half my services not working?
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Carol Dixon
(@carollesley66) reported
@HebdenGail @virginmedia @BTSopenreach We are BT never had any problems bird!