Virgin Media Outage Report in South Shore, Blackpool, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Shore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near South Shore, Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Southport, Blackpool and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Blackpool |
||
| Southport |
Phone | |
| Blackpool |
Phone | |
| Blackpool |
Wi-fi | |
| Cleveleys |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
-
JackC
(@JackCarroll_) reported
from
Blackpool, England
Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!
-
christian snow
(@bastardthen) reported
from
Blackpool, England
So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again
-
Tammy
(@MissT2009) reported
from
Blackpool, England
@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
-
Mark
(@markhol55) reported
from
South Shore, England
@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
-
Ali
(@GeminiAli) reported
from
South Shore, England
@virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡
-
Retep Nosnibor
(@croupier1970) reported
from
Blackpool, England
@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
-
Jonathan
(@GayToryJon) reported
from
Blackpool, England
@virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.
-
archer
(@archer74376245) reported
from
South Shore, England
@virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
-
Will Stephen Lynes
(@Welsh_Will70) reported
from
Blackpool, England
@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
-
Chris Rushton
(@ChrisRColne) reported
from
South Shore, England
@virginmedia is internet down in Lancashire?
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable
-
Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
-
Christine H
(@LentilLover) reported
from
Blackpool, England
@OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?
-
trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
-
Billy burdess
(@Billyburdess3) reported
from
Blackpool, England
@tizo59 @virginmedia Was this fixed I have the same problem
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
-
Jack Sprigg
(@JackDSprigg) reported
from
South Shore, England
@callumtay_ @virginmedia Chat shit, you’re just bad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rich Keyte
(@RichKeyte) reported
Tired of less than basic #superfast speeds on an apparent >200Mbps connection with @virginmedia and switching to equally terrible @O2 4G for minimally better speeds. Please stop mis-selling #internetspeed and do more to guarantee existing customers a reliable service.
-
James
(@j_hazzza) reported
@virginmedia You don’t help you lie, your customer service is disgusting.
-
Ronmur
(@crazyron2020) reported
@virginmedia When I phoned I was trying to reduce my package. No help at all. Virgin don't care about existing customers. Will be exploring my options in January. 👎👎👎
-
Tony Parncutt
(@TonyParncutt) reported
@virginmedia Am so disappointed. Have tried multiple times to get an engineer to attend and fix a problem with have with our broadband, only be told I don’t meet the criteria and to be unceremoniously cut off. Worst customer service ever.
-
Neil JamesNige Evans
(@NeilJamesNige) reported
@virginmedia Any chance of you acknowledging the complaint I made about being conned by one of you're representatives? Literally lied to, to get me to sign up?
-
hughsie
(@maxhugh67122584) reported
@virginmedia I havnt yet cos the hub and all the wiring are behind the Xmas tree .....il have to take it all down to run some tests or reset it all
-
Manda.
(@MissHarleeQuinn) reported
@virginmedia I know it's over 10 years old. I have explained previously that I think it's down to the age of the box. I have also used the text messaging service before and never received a reply. Thank you so much for your help though.
-
BLUCHIP - DEVELOPMENT STUDIOS
(@BLUCHIP_STUDIO) reported
@maxhugh67122584 @virginmedia Nah am not just outside Glasgow my self but been having nothing but issues with them took them to regulator erlier this year and won my case there had my old router replaced as it had bad electric him and sins installing the new one it's been nothing but issues WiFi cuts off
-
Stephen Greenway
(@Stephen85G) reported
@virginmedia I have just been asked to return a modem from a property I sold and vacated nearly a month ago. I have since moved out of the country. I never received a returns parcel prior to my departure. What exactly are you expecting me to do about it?
-
Mark Chappell
(@Chapsdrivel) reported
@virginmedia Please provide a correspondence address or email for customer services - I wish to make a complaint and do not have the time or the will to continue to deal with you over the phone or by online chat.