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Virgin Media

Virgin Media Outage Report in South Shore, Blackpool, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near South Shore, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, Blackpool, and Southport.

CityProblem TypeReport Time
Cleveleys Wi-fi 9 days ago
Blackpool Internet 17 days ago
Blackpool Internet 23 days ago
Blackpool Wi-fi 1 month ago
Southport E-mail 1 month ago
Blackpool Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔

  • RajFlores4
    Paul Flores (@RajFlores4) reported from Blackpool, England

    @virginmedia hi, are you having connection problems?

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!

  • Dreamendoqueen
    Stephanie Andrews (@Dreamendoqueen) reported from South Shore, England

    Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my

  • AliTaylorGolf
    Ali Taylor (@AliTaylorGolf) reported from South Shore, England

    Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

  • JuliaMarmo
    Julia Marmo (@JuliaMarmo) reported from Fleetwood, England

    @virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia tv and broadband down in banks, is this a known issue?

  • AliTaylorGolf
    Ali Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia Broadband speed issue

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

  • Mick_Rogers
    mick rogers (@Mick_Rogers) reported from South Shore, England

    @virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CcdCameron
    cameron douglas (@CcdCameron) reported

    @virginmedia Yes still a problem. I have tried all options on virgin help..no resolution

  • PaulAtk68878320
    Paul Atkins (@PaulAtk68878320) reported

    @virginmedia im having Trouble with the on demand service and catchup tv

  • Glouc123
    Andrée & Smudge (@Glouc123) reported

    @virginmedia Unbelievable ! I spend 1hr 30mins on the phone changing my Package and my Phone to 02 . Virgin send an engineer out , no idea why , just that they are crap. Tonight some programs can be viewed on Catch Up and others I can’t. Engineers are working in area Joke.

  • totteringby
    Scotch Mist 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🇪🇺 (@totteringby) reported

    @virginmedia No issues reported for phoneline

  • jasongorman
    Jason Gorman (@jasongorman) reported

    My @virginmedia Internet connection disappeared about 6 hours ago. It drops out almost every day. They won't respond to this because they know it happens and have no interest in fixing it. I'm on my back-up Vodafone 5G connection, again. I'd call support, but they've never helped

  • Mariam48303539
    Mariam (@Mariam48303539) reported

    @virginmedia I have spent the last 4 hours trying to cancel my contract. I spent an hour & half waiting on the phone, then got cut off. Then got onto WhatsApp, was offered a deal that’s actually more expensive than the higher one that my current contract will rise to in 2 weeks.

  • clenchingduke
    CLENCHINGDUKE👑 (@clenchingduke) reported

    Sorry gang, stream wasn't great.. @virginmedia went down 4 times tonight. Shocking, I know. #virginmediadown #virginmedia

  • CatThunder
    Catherine Hughes (@CatThunder) reported

    @virginmedia I’ve not managed to speak to a person, just wasted time on the text ‘service’ so no communication at all. It’s probably the most frustrating and terrible waste of time ‘service’ I’ve ever known.

  • sarahcumberland
    sarah cumberland (@sarahcumberland) reported

    @virginmedia is there a problem with you payment phone line??

  • Madmagsparky
    Sparky (@Madmagsparky) reported

    @virginmedia hi how long does it normally take for Internet services to return after moving home as I have installed at 8pm tonight and as of 10:38pm it is still not working