Virgin Media outages and service status in South Shore, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around South Shore, including 1 direct report.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Aug 5, 2:07 PM GMT+1.
- Internet (67%)
- Total Blackout (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in South Shore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near South Shore, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Cleveleys, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool
|
Internet | 20 hours ago |
|
Cleveleys
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
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Samantha Forsyth (@sam_forsyth87) reported from South Shore, England@virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !
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BeanBolt (@BeanBolt) reported from Southport, England@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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John Holt (@MrJHolt) reported from South Shore, England@Bannedanaliens1 @virginmedia I'm having similar issues. If you pay by Direct Debit you can claim from the DD guarantee, doesn't solve the speed but gives them a kick.
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Summer (@Summer26948229) reported from Blackpool, England@virginmedia Reduce your prices ...and improve your customer service
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, EnglandGreat service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
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mick rogers (@Mick_Rogers) reported from South Shore, England@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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David Jones (@davidbirkdale) reported from Southport, EnglandVery poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!
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Chris Rushton (@ChrisRColne) reported from South Shore, England@virginmedia is internet down in Lancashire?
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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Martin Booker (@M4rtinBooker) reported from South Shore, England@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
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Ben Powell (@Ben6987) reported from Common Edge, EnglandI’m fed up of @virginmedia channel guides not showing, internet keeps dropping out, apps won’t load up and it’s getting ridiculous for what we pay!!! I’m paying for a service that is not being provided!!! Im going to start looking elsewhere I think #virginmedia #ripoff
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The Dadblogs (@The_dadblogs) reported from South Shore, England@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
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Andy Docherty (@docherty53) reported from South Shore, England@virginmedia gets a very poor score regarding customer service on watchdog ..I am feeling vindicated :) to be fair they score very well on broadband speed
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lisa lloyd (@llloydman) reported from South Shore, England@virginmedia Is there a problem ? No virgin media here
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Ice Cold Chef (@John1827Joyce) reported from South Shore, England@virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Alan Tyson (@aptyson1960) reported from South Shore, England@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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Michael Dugdale (@Oscarmeg) reported from South Shore, England@virginmedia No, that’s never been given to me as an option
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Mackey (@PhilipMackey2) reported@VirginMediaIE Day 10. Literally have no words left to describe how inept Virgin Media are. No tv service for 10 days since we moved home & had media connect technician set up our broadband (which works!) & our tv service,which spectacularly does not.
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Jon Pitts (@briavelsjon) reported@SmithyWFC85 @bigsul72 I have access to HBO via my Virgin Media subscription, but don't want to view via an app - that's kinda my point. Sky Sports red button is truly excellent, TNT's isn't bad but is sat unused.
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Raymond Watts (@raydwatts) reported@virginmedia I have still recieved no response from your help team
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Emily Atkins (@bahallathegreat) reported@virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services
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tommier (@coillteman) reported@TheMandyGall @virginmedia @rte RTÉ bias, it doesn't suit the governments narrative on whom their very existence depends on. €750,000,000 was a great handout to them. That's ¾ of a BILLION WTF they are beholding to the government who have paid a high price for a PR company which RTE is.
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Mr B Sickbeard. Bob to his mates (@b_sickbeard) reported@virginmedia why can’t I find the link to help me change my account email address? Every time I click to login, it reverts me back to the login page. Really ****** UX.
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Adam Golightly (@Adam_Golightly) reported@virginmedia tactics again charging elderly mother in law £149 a month basic TV pack 1 hour on phone 2 sort tried sort own pack after 17 years with virgin kept on hold for another 30 mins before hanging up and didnt call me back. Disgusting company customer service practices.
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Shardon (@shardon1980) reported@virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.
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Scouse House Bouncy Music (@ScouseBouncy) reportedSo fed with @virginmedia. The sky sports plus system has not been working for over a week and they have done nothing to fix it! Starts playing and then crashes, works on the crappy stream box but the quality is poor, works via the apps and website but not on the normal box!
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John (@keengrower) reported@CVB1866 @virginmedia Good luck with this, their customer service is pretty crap.