Virgin Media

Virgin Media Outage Report in South Shore, Blackpool, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in South Shore, Blackpool, England 11/10/2025 03:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (36%)

    TV (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near South Shore, Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Blackpool and Bretherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackpool TV
United KingdomBretherton Wi-fi
United KingdomSouthport Internet
United KingdomBlackpool TV
United KingdomBlackpool TV
United KingdomSouthport TV

Community Discussion

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Virgin Media Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

  • NowHearThis1 Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?

  • llloydman lisa lloyd (@llloydman) reported from South Shore, England

    @virginmedia Is there a problem ? No virgin media here

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service

  • M4rtinBooker Martin Booker (@M4rtinBooker) reported from South Shore, England

    @virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

  • NowHearThis1 Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.

  • NowHearThis1 Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robxhelm Rob Helm (@robxhelm) reported

    @virginmedia Yeah this says I have no problems and get good service in the room that can no longer load YouTube in 144p so

  • respeak_uk Politically Homeless #ShockDoctrine #NHSPay15 (@respeak_uk) reported

    Twitter playing right into GB N*ws hands No publicity is bad publicity and the BBC is finishing off their reporting of the ads being pulled like this: "GB News is available on Freeview channel 236 as well as other platforms including Sky, Virgin Media and Freesat." #Ikea

  • needIesxpins sinveinsVE (@needIesxpins) reported

    @virginmedia Internet has randomly cut out yet again, absolute dogshit service

  • Jason_Jones01 Jason Jones (@Jason_Jones01) reported

    @virginmedia Hi When someone moves house and has to cancel their subscription because they’re an pensioner that has to move because they need care, is it policy to charge them a cancellation fee or their remaining contract months? Thanks

  • sox_83 Simon (@sox_83) reported

    @virginmedia disappointed, after probably 20 years (way back when NTL) I am leaving. This is not due to pricing but how you treat customers. Every member I have dealt with have lied or been rude. Even your complaints process hasn’t helped. Shame on you.

  • purva_patel_yt PurvaYT 🇬🇧 (@purva_patel_yt) reported

    @virginmedia yea it did get fixed but recently when I play games on my pc I get a lot of lag for some reason my signal keeps dropping and then going back up I tried different methods to fix it but they didn't work

  • sharkness91 Stuart Harkness (@sharkness91) reported

    @virginmedia my internet is slow tonight, doing a speed test is down at 100mbps. Is there a fault in my area?

  • mr_paani_melon yes (@mr_paani_melon) reported

    @virginmedia is a joke. Internet keeps getting disconnected, the support staff keeps telling me to restart and reset the hardware. And now we don't have Internet and support is closed for the day. F**k you

  • MatthewSaggers Matthew Saggers (@MatthewSaggers) reported from Harlow, England

    @virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.

  • unabawn Una Bawn 💙 (@unabawn) reported

    @virginmedia Is this some sort of joke to you? It's not to me, why the radio silence? Why not ask how you can help me? Are you going to help me?