Virgin Media

Virgin Media Outage Report in South Shore, Blackpool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in South Shore, Blackpool, England 02/21/2026 09:10

February 21: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near South Shore, Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Southport and Blackpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport E-mail
United KingdomBlackpool Wi-fi
United KingdomSouthport Wi-fi
United KingdomBlackpool Internet
United KingdomBlackpool Internet
United KingdomBlackpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot

  • M4rtinBooker Martin Booker (@M4rtinBooker) reported from South Shore, England

    @virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

  • llloydman lisa lloyd (@llloydman) reported from South Shore, England

    @virginmedia Is there a problem ? No virgin media here

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down

  • RajFlores4 Paul Flores (@RajFlores4) reported from Blackpool, England

    @virginmedia hi, are you having connection problems?

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it

  • NowHearThis1 Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bal2801 Bal2801 (@bal2801) reported

    @virginmedia It days this is automatically applied once reported,so please apply this for me for total loss of service from 29th December to 3rd January. It’s ridiculous how long I have been tweeting about this and calling !

  • AmyDurose Amy Durose (@AmyDurose) reported

    @virginmedia so I have to live with substandard internet forever because your engineers missed off my house? Surely a company making as much money as Virgin could come and fix it ?

  • Bfifty52 James (@Bfifty52) reported

    @virginmedia FYI - Received phishing telephone call this morning, user on the phone was saying they have had reports that the speed has been slow and they wanted to access the router. I hung up.

  • davidengles David Engles (@davidengles) reported

    @virginmedia As mentioned earlier in the thread (about a month ago) that doesn't work for the Hub 4.

  • Danny_Mattocks Danny (@Danny_Mattocks) reported

    @virginmedia Yes. This is been a ongoing issue on your behalf for around 2 months now. Can’t even make a complaint as it takes too long. I think making a full time move to sky or Bt may be easier if this doesn’t get resolved.

  • keatawilby keata (@keatawilby) reported

    @virginmedia I urgently need to speak to someone from your team, however having no luck through your website or Facebook page. Can someone please help

  • Gareth84_ Gareth84 (@Gareth84_) reported

    @B0RN_A55ASSIN @virginmedia Ffs that's rediculous anything for money eh quick enough to take it slow enough to give it back when their at fault

  • Awazeshayeq Muhamad Jawad Shayeq (@Awazeshayeq) reported

    @virginmedia So, are you not supposed to “Help” Customers? What is your dedicated Twitter Helpline account, like other large companies have, in case if you/this account is just here for “Advertising” and “Marketing”.

  • acoopasaur Coops (@acoopasaur) reported

    @virginmedia Been having issues for past 3 days, it's currently fine but has been a problem at more peak times I guess, I won't be surprised if my net is intermittent again around 5-8pm

  • NAisbitt Neil Aisbitt (@NAisbitt) reported

    @virginmedia Sent me a letter saying what exactly? I received a letter prior to the initial text saying 'since you haven't responded, your case is now closed' which was yet again, incorrect. You have damaged my property via install, you need to link a job number to the complaint.