Virgin Media Outage Report in South Shore, Blackpool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Shore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near South Shore, Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Southport and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
||
| Southport |
Internet | |
| Cleveleys |
Wi-fi | |
| Blackpool |
Internet | |
| Southport |
Internet | |
| Blackpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
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Summer
(@Summer26948229) reported
from
South Shore, England
@virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...
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Trying To Carpe Diem
(@croupier1970) reported
from
Blackpool, England
@virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia No, that’s never been given to me as an option
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dario
(@Seasiderdario) reported
from
South Shore, England
@Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.
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Summer
(@Summer26948229) reported
from
Blackpool, England
@virginmedia Reduce your prices ...and improve your customer service
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martin
(@whitealbo) reported
from
Southport, England
@virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.
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Lauren Fox
(@Bismurff) reported
from
Warton, England
@virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
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#Blackpool is Closed🇬🇬Don't Freeze our Pay
(@Pops_Powell) reported
from
South Shore, England
@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is ******* crap
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Samantha Forsyth
(@sam_forsyth87) reported
from
South Shore, England
@virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia What time do your customer service phone lines close?
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Simpson
(@BionicIguana) reported
@virginmedia @JimSterling Good luck, Commander, if Virgin customer service actually sort something out for you it will be the first time in about 5 years they have done so for anyone, they are beyond abysmal.
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claire 🏴🇬🇧
(@claireduffy60) reported
@virginmedia Yes I got an engineer this morning but when I called on Monday I was told an engineer would be out Wednesday between 4-7 but no engineer came. I’ve posted the 3 different lies I was told as to why that engineer never came out on Wednesday but it’s basically my fault 🤪
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claire 🏴🇬🇧
(@claireduffy60) reported
@virginmedia 1) engineer never booked 2)engineer was booked but was too busy 3) the phone cut off before an engineer could be booked. 3 different versions of what actually happened. How do you get away with the blatant lies?
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Gaz
(@Aiden_MCFC) reported
@virginmedia Still experiencing problems. It's encrypted apparently. It won't let me set up an online account to change my settings either. I need this sorting ASAP please.
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GC South
(@gcsouth1) reported
My contract was changed without my permission on 18th Aug. I was told it would take a few hours to revert it back and cancel the changes. Over a week and five phone calls later it’s still not done. Please help me get it sorted @virginmedia 😤.
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Rob Hippy80 King
(@Hippy1980) reported
@JimSterling @virginmedia Its almost like they are bad at running an isp....
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Peter
(@petercodack) reported
@virginmedia hi, my Internet connection is not great never get a white light on hub 3.0 only yellow, any suggestions?
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Christopher Morrice
(@BifferMorrice) reported
@JimSterling @virginmedia Mate I was once in a chat with them and the agent went for his lunch mid solving the issue. No transfer just made to wait. Abolsutely torrid service.
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Salem 🐼
(@ghostieox) reported
@JimSterling absolutely haaaaaaate virgin media with a passion, had tones and tones of bother with them, the worst imo
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Hayden Cohen
(@haydencohen) reported
@virginmedia @O2 as I’m with you both and the broadband keeps going down any chance of getting unlimited internet on my 02 contract so at least I can tether instead?