Virgin Media Outage Report in South Shore, Blackpool, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Shore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near South Shore, Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Bretherton and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
TV | |
| Bretherton |
Wi-fi | |
| Southport |
Internet | |
| Blackpool |
TV | |
| Blackpool |
TV | |
| Southport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia
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Andy Docherty
(@docherty53) reported
from
South Shore, England
@virginmedia gets a very poor score regarding customer service on watchdog ..I am feeling vindicated :) to be fair they score very well on broadband speed
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JackC
(@JackCarroll_) reported
from
Blackpool, England
Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔
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Jack Sprigg
(@JackDSprigg) reported
from
South Shore, England
@callumtay_ @virginmedia Chat shit, you’re just bad
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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Tammy
(@MissT2009) reported
from
Blackpool, England
@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
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Retep Nosnibor
(@croupier1970) reported
from
Blackpool, England
@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
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Mark
(@markhol55) reported
from
South Shore, England
@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
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Will Stephen Lynes
(@Welsh_Will70) reported
from
Blackpool, England
@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
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trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!
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christian snow
(@bastardthen) reported
from
Blackpool, England
So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sina
(@Sina84900949) reported
@virginmedia No need to 8 days till my notice period is up can't be wasting hours on calls. Especially when u were given 5 months to sort out the problem & did nothing.
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Lynn
(@lynn_WWTC) reported
@virginmedia They have booked for tomorrow evening, as I say been left with no service which is concerning enough, but for your staff to cut customers off simply because they can’t fix is unacceptable.
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Allison Pascoe (Laws)
(@AllisonPascoe4) reported
@virginmedia I wish to make a complaint which has now been on goin for over a year. Internet is constantly goin off, ive rebooted, turned off, reset etc and still goes off at least 4 times a day. This is not acceptable when I’m paying £53pm for internet only and can’t use it.
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Andrew Doyle
(@Wulver_Andy97) reported
@virginmedia Yea thst didn't help as just says everything is fine in the area and I'm still experiencing issues and I'm not the only person
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kelly
(@kikiryan86) reported
@SkyHelpTeam So ive just paid AGAIN! as the sky is saying you are having technical issues? The money has been withdrawn from my bank AGAIN! Yet you can’t get anyone to call me? I can’t wait to cancel my account with you #virginmedia
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
@virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.
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Aaron Gallagher
(@AaronGa61291255) reported
@virginmedia about to start a new binge & my equipment has failed again. Hope my equipment fails when engineer here tomorrow so he can fix it & get me back access to the ultra reliable superfast broadband. Ooh, it's back. I could cancel this post but like it being on record.
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🇪🇺 Chaz6 🇪🇺
(@chaz_6) reported
@virginmedia do you provide data to @teamcymru? As a paying broadband customer, I want to know if you do. #GDPR
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Kieran
(@Kieranzs) reported
@virginmedia I have, they tell me a technician is fixing it locally so my appointment will get canceled when it's fixed. I've actually just had an email saying the problem is fixed, but mine still ISNT. Now your website is saying to monitor for 24 hours before I can book another.
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Kieran
(@Kieranzs) reported
@virginmedia They're all down