Virgin Media

Virgin Media Outage Report in South Shore, Blackpool, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in South Shore, Blackpool, England 11/30/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near South Shore, Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Blackpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackpool Internet
United KingdomBlackpool Internet
United KingdomBlackpool TV
United KingdomBretherton Wi-fi
United KingdomSouthport Internet
United KingdomBlackpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

  • bastardthen christian snow (@bastardthen) reported from Blackpool, England

    So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia Repeated wifi failure causing issues trying to stream any catch up or live channels. Wifi drops at random intervals. Poor signal strength through my property. Failure to organise the booster as promised way back in September. Failure to call me back after request for my number.

  • MissT2009 Tammy (@MissT2009) reported from Blackpool, England

    @virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • JackDSprigg Jack Sprigg (@JackDSprigg) reported from South Shore, England

    @callumtay_ @virginmedia Chat shit, you’re just bad

  • GeminiAli Ali (@GeminiAli) reported from South Shore, England

    @virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • LentilLover Christine H (@LentilLover) reported from Blackpool, England

    @OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?

  • GayToryJon Jonathan (@GayToryJon) reported from Blackpool, England

    @virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.

  • ChrisRColne Chris Rushton (@ChrisRColne) reported from South Shore, England

    @virginmedia is internet down in Lancashire?

  • archer74376245 archer (@archer74376245) reported from South Shore, England

    @virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!

  • Billyburdess3 Billy burdess (@Billyburdess3) reported from Blackpool, England

    @tizo59 @virginmedia Was this fixed I have the same problem

  • JackCarroll_ JackC (@JackCarroll_) reported from Blackpool, England

    Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable

  • trev0rj0nes trevor jones (@trev0rj0nes) reported from Southport, England

    @virginmedia still no contact. Help me out here will you

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • st161616 Sarah Tanner (@st161616) reported

    I have never had such bad customer service from a company. This is the 3rd time we’ve had 10+ days with no wifi and this time it’s putting my business and HEALTH at risk (I will need to go into the office to work without wifi at home) @virginmedia

  • AggyAbbiss aggy (@AggyAbbiss) reported

    Its a joke how constantly bad @virginmedia boardband is. Cant wait for BT to be fitted!

  • Christo00092341 Chris Price 🇬🇧 (@Christo00092341) reported

    @virginmedia why is your WiFi do ******* **** and overpriced

  • jwheatley1 jwheatley (@jwheatley1) reported

    @virginmedia I have not been provided with any link . This is woeful customer service. The WhatsApp group in my area is full of people that are of the same opinion. Internet is down again by the way, sort it out.

  • J_PaulDevine Paul Devine (@J_PaulDevine) reported

    just taken me 1hr 34 minutes to watch a 58 minute episode, at one point "something wrong" message poping up constantly for 10 minutes , @virginmedia your service is pathetic

  • johnosmith91 Johno Smith (@johnosmith91) reported

    Your broadband is shite @virginmedia Constantly down 💩💩

  • notoriousBWFC JP (@notoriousBWFC) reported

    Signed up to @virginmedia on 24/12 worst decision I’ve made, internet drops out every half hour - not great when you are WFH, I’m cancelling my DD you jokers.

  • MissLectrus Lectrus ⭐ 12 yrs a Domme (@MissLectrus) reported

    My internet has cut out completely and I am stuck in the house with just the TV and a mobile phone. Virgin Media is a ******* mess. Send £20 for takeaway so I can do something decent tonight.

  • FidgettKelly Kelly (@FidgettKelly) reported

    @virginmedia today virgin went down in the frimley Camberley area. I have got it back but my 70 year old mum who lives alone still has no phone. She can't call you to report it and her neighbours have no phone either Gu16 9RQ area. What is happening

  • iamsubblue SUB BLUE (@iamsubblue) reported

    @virginmedia hey, I’m having some trouble with my wifi, is online customer service still open?