Virgin Media Outage Report in South Shore, Blackpool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Shore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near South Shore, Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Blackpool |
Internet | |
| Blackpool |
TV | |
| Bretherton |
Wi-fi | |
| Southport |
Internet | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
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mick rogers
(@Mick_Rogers) reported
from
South Shore, England
@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
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Stephanie Andrews
(@Dreamendoqueen) reported
from
South Shore, England
Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia Broadband speed issue
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia What time do your customer service phone lines close?
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LisaMarieSutton
(@AnnMarieSutto13) reported
@virginmedia So your best solution is to offer the same advice as you did 2 days ago even though I still haven't actually received any help from you?!
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Barbie
(@missbarbell) reported
@virginmedia Nope, and there hasn't been any issues reported on the service page the previous times I have to reboot either. I'm more inclined to think the hub I have is faulty.
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Nailsea People
(@nailseapeeps) reported
@virginmedia Ps: on phone to Virgin since 10am still not managed to cancel account
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Researcher
(@queenie64339913) reported
@virginmedia More interruptions from Virgin. Sw18 had TWO outage today.
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The Codex Chronicles
(@Davemovieguy) reported
@virginmedia so @virginmedia do we get a partial refund for broadband and TV being out of service for all of today? Ridiculousness!!
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Barbie
(@missbarbell) reported
@virginmedia Nope, and there hasn't been any issues reported on the service page the previous times I have to reboot either. I'm more inclined to think the hub I have is faulty.
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Ryan*
(@theredmannn) reported
@virginmedia It’s constantly slow and constantly dis connecting its borderline unusable. Don’t know why anyone pays for this ****
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Victoria Simmonds 💙
(@InezBeckman) reported
@virginmedia Have phoned and did not get through to a real person am now in a loop rebooted system twice and still not working where to now? How do I cancel my contract?
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The Codex Chronicles
(@Davemovieguy) reported
@virginmedia When your TV service and Broadband service work yes amazing!! Shame they’ve not worked all today, can we get a days worth of credit please
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Ruairí de Barra
(@r_debarra) reported
@Spikemccormick @virginmedia Hang on there Spike @Spikemccormick are you not your own Landlord as well? Double win, pints & getting paid for it!