Virgin Media Outage Report in South Shore, Blackpool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Shore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near South Shore, Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Southport, Blackpool and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
TV | |
| Blackpool |
TV | |
| Blackpool |
TV | |
| Blackpool |
Internet | |
| Blackpool |
TV | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
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lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia Is there a problem ? No virgin media here
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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Stephanie Andrews
(@Dreamendoqueen) reported
from
South Shore, England
Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
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Martin Booker
(@M4rtinBooker) reported
from
South Shore, England
@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
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Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DALL-E
(@FunnyDALL_E) reported
@virginmedia So you have access to TV fault code specific issues but not broadband? How on earth does that make sense?Yes, I’m already aware of how the estimated fix time debacle works, the one that when the timeframe expires, someone somewhere just tacks on an extra 12-16 hours every time?
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Gaming Jesus (For now)
(@DanteCrysis) reported
@virginmedia wouldnt go down**
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Dougie Gillespie
(@shmugglas1st) reported
@virginmedia Just to update, this referral was pointless. If anything, I'm now leaning towards leaving you, rather than having my issue sorted. Just an FYI.
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DALL-E
(@FunnyDALL_E) reported
@virginmedia And you, centrally, aren’t able to extrapolate any information from an error code? How are you even able to aptly provide any level of customer service this way? Doesn’t seem right whatsoever.
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Amanda Cartlidge
(@CartlidgeAmanda) reported
@virginmedia Your reply doesn’t inform me of anything constructive. I’d like to know what the actual issue is and when EXACTLY it’s going to be rectified. TIA
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Adam Lang
(@djHaribo55) reported
@MikeWaxman1 @virginmedia Yeah im counting down the days. Just had an engineer at the door. Poor fella had been given no details about the issue, cant do the work and has gone.
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Michelle Vaughan
(@Shelly_V_67) reported
@virginmedia I copied the link to browser and it just takes me to Virgin sign in page
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Kevin Taylor
(@kedster70) reported
@virginmedia Apparently I can only get my password reset but someone in your tech customer services team. I have trawled through every click on your self serve site already. Thanks though
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حسين
(@me_then_) reported
@virginmedia wifi has been down since the morning for the 3rd time this month, please fix up before I end up leaving
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Schitposter
(@schitposter1) reported
@virginmedia Oh no :(. Their phone line is terrible, ironically - they keep telling me it's a bad line but my phone works absolutely fine with everyone else so I end up having to say everything about eight times as they miss the start of every sentence for some reason.