Virgin Media

Virgin Media Outage Report in South Shore, Blackpool, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in South Shore, Blackpool, England 01/11/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near South Shore, Blackpool, England

The most recent Virgin Media outage reports came from the following cities: Blackpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackpool Internet
United KingdomBlackpool Internet
United KingdomBlackpool TV
United KingdomBretherton Wi-fi
United KingdomSouthport Internet
United KingdomBlackpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

  • LentilLover Christine H (@LentilLover) reported from Blackpool, England

    @OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia Repeated wifi failure causing issues trying to stream any catch up or live channels. Wifi drops at random intervals. Poor signal strength through my property. Failure to organise the booster as promised way back in September. Failure to call me back after request for my number.

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • archer74376245 archer (@archer74376245) reported from South Shore, England

    @virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!

  • ChrisRColne Chris Rushton (@ChrisRColne) reported from South Shore, England

    @virginmedia is internet down in Lancashire?

  • GayToryJon Jonathan (@GayToryJon) reported from Blackpool, England

    @virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable

  • GeminiAli Ali (@GeminiAli) reported from South Shore, England

    @virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • JackDSprigg Jack Sprigg (@JackDSprigg) reported from South Shore, England

    @callumtay_ @virginmedia Chat shit, you’re just bad

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!

  • Seasiderdario dario (@Seasiderdario) reported from South Shore, England

    @Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty

  • trev0rj0nes trevor jones (@trev0rj0nes) reported from Southport, England

    @virginmedia still no contact. Help me out here will you

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia No, that’s never been given to me as an option

  • Billyburdess3 Billy burdess (@Billyburdess3) reported from Blackpool, England

    @tizo59 @virginmedia Was this fixed I have the same problem

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

  • sam_forsyth87 Samantha Forsyth (@sam_forsyth87) reported from South Shore, England

    @virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeCushnan @JoeCushnan (Sometimes words can serve me well...) (@JoeCushnan) reported

    Website @VirginMedia confirms broadband/TV problems in my postcode area. Suggested fix last night 23.10. Nope. Today new fix time 12.00. Nope. New fix time 16.00. Nope. New fix time 20.00....... virgin on the ridiculous!!!

  • tommyboy1874 thomas hill (@tommyboy1874) reported

    @Ofcom would you please be able to help me cancel my broadband with @virginmedia as been tryingnto contact them since sat after being on hold to be connected a dead line then disconnected

  • CFCJxck98 𝕁𝕒𝕔𝕜 (@CFCJxck98) reported

    @virginmedia your company is an actual joke, after 4 days of trying to contact you to cancel my contract, I finally did yesterday, THEN the very NEXT DAY I get a call from what I presume one of your agents trying to sell me a product to stop me from leaving, joke.

  • Howard_Life Howard Cheadle (@Howard_Life) reported

    @_Pealos @Ofcom @virginmedia Agreed. Has anyone managed to get through in the last three days to cancel a contract? I have tried every avenue possible.

  • kimmyzumba Kim Parkin (@kimmyzumba) reported

    @virginmedia And yet again a fault! This seams to be a trend for you at the moment! Price rise but still naff service! What's the issue this time?

  • FedUpFreddie369 FedUpFreddie (@FedUpFreddie369) reported

    @virginmedia Despite having calls with virgin agens saying it doesn't work

  • 3saucepans Nicola Middleton (@3saucepans) reported

    @virginmedia virgin down AGAIN! Can’t even get through to report it as lines are busy!

  • Patricia9875211 Patricia Gooden (@Patricia9875211) reported

    @virginmedia I don't use WiFi on my TV I use ethernet I use the hub virgi gave me but I hv had problems since I started the contract

  • GalleyFMRadio GalleyFMRadio (@GalleyFMRadio) reported

    @virginmedia Is there anyone in at your Customer Services? On hold now for 30 minutes. Not even the usual “Your call is important to us/ you are number 7” it’s just MW Radio playing. Any help available at all guys? Hello?

  • FedUpFreddie369 FedUpFreddie (@FedUpFreddie369) reported

    @virginmedia I have no idea, lqstvthing I was told after requesting an update was that they'd been merged into 1 complaint and was told to wait for an update from one dept and at the same time told by another dept that they weren't interested and that they don't acknowledge loss of service