Virgin Media Outage Report in South Shore, Blackpool, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Shore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near South Shore, Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Cleveleys and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Wi-fi | |
| Cleveleys |
TV | |
| Blackpool |
Internet | |
| Southport |
Wi-fi | |
| Blackpool |
Wi-fi | |
| Blackpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
-
sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
-
The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
-
sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
-
Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
-
The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
-
Martin Booker
(@M4rtinBooker) reported
from
South Shore, England
@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
-
sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
-
Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
-
The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
-
The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
-
Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
-
sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
-
lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia Is there a problem ? No virgin media here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Donna Jones
(@MissDeBus) reported
@virginmedia My other half is throwing a complete strop because of you, @virginmedia Why will nobody help him instead of just cutting him off or sending a link that doesn’t work? It’s only an email password issue! 🥵
-
mica swarbrick
(@meesharr) reported
@virginmedia I have already done all that and it says there’s no issues, got through to your contact centre and they tried to fob me off also which is why I’ve asked to log a complaint as I don’t get anywhere but for the last week I’ve had nothing but issues and speeds of no more than 5mbps.
-
ANFIELD SOUTH
(@SerendipityShah) reported
@virginmedia Day 5... still no internet. Is anyone at virgin going to help me?
-
Tim Saunders
(@WorldofTim2) reported
@virginmedia It's been intermittent and slow since at least August and is getting worse! C-261120516 please sort it out
-
Tim Saunders
(@WorldofTim2) reported
@virginmedia ...and they have replied that they can't help with problems and I should call your "helpline" instead. I DON'T WANT TO SPEND HOURS ON HOLD AGAIN! How can I contact you in writing?
-
PetShopYeltz
(@iamdarrenburke) reported
@virginmedia @SkySports Get this log-in working......paying for glitchy service AGAIN (by the way the match finishes in an hour!!!)
-
Maeve Donnelly
(@Mavisd1) reported
Hi @virginmedia Are there ongoing problems with the broadband signal in Belfast BT12? Constantly losing/dropping WiFi connection on all devices. Has been happening for at least 2 weeks. Thanks.
-
cerianne Talbot
(@cerianne_talbot) reported
@virginmedia Yes it says the Ethernet cable is not connected. I spent 2 hours on the phone with your call centre trying to sort and they were referring to the technical faults team but I’ve heard nothing like I’ve already said. It has never been connected by Ethernet cable it’s just happened
-
Hayley Murphy
(@HazelHayley) reported
@virginmedia I have already spoken to a member of your team, which resulted in me re-booting the hub, downloading the app to 'scan' the rooms & also in me increasing my package. I am not happy at all. I will speak to somebody & I will be terminating my contract. Absolutely appalling service.
-
Gavin-a-laugh
(@Taz02362453) reported
@virginmedia As per request I’ve sent a text I’m not sure what good it will do as raising a formal complaint got me nowhere, the only way this will be resolved is by involving the ombudsman. And to anyone thinking about signing up to Virgin media .... don’t go elsewhere