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Virgin Media

Virgin Media outages and service status in South Shore, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around South Shore, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • 67% Internet (67%)
  • 22% TV (22%)
  • 11% E-mail (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near South Shore, England

The most recent Virgin Media outage reports came from the following cities: Blackpool, Cleveleys, and Southport.

CityProblem TypeReport Time
Blackpool Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

  • Tiiredbunny
    Bunny 💙 (@Tiiredbunny) reported from South Shore, England

    @virginmedia I will leave it open but nothing popped up earlier should I sign in?

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

  • aptyson1960
    Alan Tyson (@aptyson1960) reported from South Shore, England

    @virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    @virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡

  • Summer26948229
    Summer (@Summer26948229) reported from South Shore, England

    @virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...

  • docherty53
    Andy Docherty (@docherty53) reported from South Shore, England

    @virginmedia gets a very poor score regarding customer service on watchdog ..I am feeling vindicated :) to be fair they score very well on broadband speed

  • aptyson1960
    Alan Tyson (@aptyson1960) reported from South Shore, England

    @virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.

  • emyee20
    Emily Haydon (@emyee20) reported from South Shore, England

    So @virginmedia after 8 years of loyal custom you want to charge us more for our T.V and internet than we have been paying, or that our friends pay ......jog on! @TalkTalk @SkyHelpTeam @bt_uk what t.v and internet packages can you offer a loyal customer.

  • chrisseyduffy
    Christina Duffy (@chrisseyduffy) reported from South Shore, England

    @6Billie @virginmedia Wasn’t until I rang that I knew there was an issue with everyone’s even then it was an automated message that told me. I was messing with the wires all morning stressing out 😂 xx

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!

  • croupier1970
    Trying To Carpe Diem (@croupier1970) reported from Blackpool, England

    @virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!

  • Pops_Powell
    #Blackpool is Closed🇬🇬Don't Freeze our Pay (@Pops_Powell) reported from South Shore, England

    @virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is ******* crap

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country

  • John1827Joyce
    Ice Cold Chef (@John1827Joyce) reported from South Shore, England

    @virginmedia morning Team. I appear to have lost my original password for my TiVo box. Is there a way to locate this, I’ve never changed it from the day of fitting. Thanks in advance 😊 new devices arriving tomorrow and I need to hook them up via WiFi

  • TheICC_Sandra
    Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TobiasSlender
    tobias slender (@TobiasSlender) reported

    @virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service

  • CmucG
    Chris McGregor (@CmucG) reported

    @virginmedia terrible customer service. I recently joined. Supposed to have netflix included and have no idea how to activate it and swap my current account to it. Was supposed to get an email within 48 hours. It's been a week now and still nothing, even after a phone call

  • ArgyriM
    RM argyrim.bluesky.social (@ArgyriM) reported

    @Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)

  • Peerabeee
    TB (@Peerabeee) reported

    @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

  • mike_munro
    oɹunɯ‾ǝʞᴉɯ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🖥 🎸 (@mike_munro) reported

    @virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.

  • garryba66
    bammo (@garryba66) reported

    @virginmedia @UHD4k When will I get compensation for.loss of service of a week

  • fluffybubbles73
    steveo (@fluffybubbles73) reported

    If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

  • argyledavros
    Dave Warrilow (@argyledavros) reported

    Massive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia And another day goes by without any internet. Try to book an engineer appointment online and get ‘internal error’ What disgraceful service.

  • JohnOBrennan2
    John O’Brennan (@JohnOBrennan2) reported

    @wattzez @ConorGallaghe_r @IrishTimes That is completely untrue. I was on Virgin Media TV Tuesday talking about the issue. Just before that programme RTE’s Prime Time did a segment. It is being very widely discussed.