Virgin Media Outage Report in South Shore, Blackpool, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Shore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near South Shore, Blackpool, England
The most recent Virgin Media outage reports came from the following cities: Blackpool and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Blackpool |
Wi-fi | |
| Southport |
||
| Blackpool |
Wi-fi | |
| Southport |
Wi-fi | |
| Blackpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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Bunny 💙
(@Tiiredbunny) reported
from
South Shore, England
@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia Why is the red button not working on SkySports
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BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
Blackpool, England
@AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon
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Chris Webb
(@ChrisPWebb) reported
from
Blackpool, England
Just as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia The red button is not working again for the football
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Chris Webb
(@ChrisPWebb) reported
from
Blackpool, England
@virginmedia It says no issues but it keeps cutting out 2/3 times a day.
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
South Shore, England
@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇪Jamie 'Frodo' H (@Dorm-Room Dogfights)🇮🇪
(@JamieFrodoMMA) reported
@virginmedia customer service is genuinely the worst I've ever interacted with. Your agents are condescending, unhelpful and generally full of sh*t. I've spent the past four weekends trying to complete my service change and have now been charged for a service I no longer have.
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DR Mukesh chugh
(@chugh28m) reported
@virginmedia Tried everything , not working , you can escalate this from your end
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John Davies
(@AdriandaviesJ) reported
@virginmedia No fix time all engineers have left the area. Half our street have been left with no internet, phone and TV. Not the best way to start the weekend.
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Emma Lovelace
(@EmmaLovelace) reported
Virgin media streaming service requires a £35 "setup fee" Why?
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Nelly
(@nelly_france) reported
@virginmedia nearly 48 hours on to your WhatsApp just to cancel my service with you. Is it any wonder!!!
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Simon Cross
(@djxcdjxc) reported
@virginmedia hello, twice now on a Friday at this time my router is failing to connect to the internet. The WiFi symbol is solid but the two connect buttons keep flashing and I cannot connect. GU111YX shows on the service status of your website as having no issues. Please help!
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Barry Spencer
(@Redbazza23) reported
@virginmedia Used WhatsApp before never got a reply.
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Divine Box Ltd
(@DivineBox1) reported
@virginmedia we have been without internet and telephone all day! We run a business and cannot do the postage for orders today! Please advise on the issue and when it will be resolved.
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Dave Seel
(@Wocker35) reported
@virginmedia Yes I did lodge a complaint. I cannot understand why force customers to sign 2 contracts 1 with another company. This may effect credit scores for some 🙁. It’s not logical. Happy to speak to a manager.
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Niall Scott 🇪🇺
(@NiallScott) reported
@virginmedia Do you still have live chat available for customer service? I can’t find it anywhere on your website. I find it much more preferable than a telephone call.