Virgin Media Outage Report in Garstang, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garstang, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garstang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Garstang, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Preston, Morecambe and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Wi-fi | |
| Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Preston |
Total Blackout | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Garstang, England
Latest outage, problems and issue reports in Garstang and nearby locations:
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is ******* crap
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks
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Summer
(@Summer26948229) reported
from
Blackpool, England
@virginmedia Reduce your prices ...and improve your customer service
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Howard Croston 🏁🇬🇧🇬🇬
(@Hnc365) reported
from
Preston, England
@EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
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Lauren Fox
(@Bismurff) reported
from
Warton, England
@virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown
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Summer
(@Summer26948229) reported
from
South Shore, England
@virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Trying To Carpe Diem
(@croupier1970) reported
from
Blackpool, England
@virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!
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#Blackpool is Closed🇬🇬Don't Freeze our Pay
(@Pops_Powell) reported
from
South Shore, England
@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia What time do your customer service phone lines close?
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Thompson
(@P_A_Thompson) reported
@virginmedia @O2 How about a better mobile signal?
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**** Dixon
(@jinxs67) reported
@tipper_rob @virginmedia Product is great, but customer service appalling. Looking like heading that way as well as not worth the hassle with them.
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DP
(@dava51) reported
@virginmedia I spent days on the phone with various agents who don't have a scooby doo what the left or right hand is doing ,I strongly suggest you don't go within a country mile of @virginmedia they are a night mare to deal with there customer service is shocking. 2/2
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Baxy
(@Baxy2001) reported
from
Wigan, England
@virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.
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Lucid Luke
(@Luke_Dutton57) reported
@virginmedia Just called the number, apparently I should be able to get service again within 19 hours hopefully
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DP
(@dava51) reported
@virginmedia keep sending me bill's for a service I know longer have with them and no longer have there equipment to use there service TV phone and broadband, they sent out boxes and requested the equipment be sent back to them which I have complied with .1/1
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Steph.
(@stephwales_) reported
@virginmedia Thank you so much for this. Its an issue in the street that's been left to fester, corroded kit and water damage, so it's gone to the network team I think he said, Chris the engineer said should be here Monday latest and then he's coming back out but until then no TV access.
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Phil Spatcher
(@molealmighty) reported
@virginmedia tried all the usual stuff and would not contact you unless I was having real issues. It’s awful that I am made to go through such hoops to deal with lack of broadband, as I said this has gone on for three weeks and not just appeared. Lack of customer service is awful
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Ahmed Arikat
(@arikat73) reported
@virginmedia Hello, I've tried several browsers, but still no joy. If Virgin Media's customer payment portal or account access portal went down, someone would get on it immediately. Why us this portal not getting the same attention?
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Phil Spatcher
(@molealmighty) reported
@virginmedia I have had a look and it doesn’t report issues, post code is GL50 2RW. I say again this has been going on for three weeks and I am tired of rebooting and resetting the router. This is exactly what happened before - rubbish service then too