Virgin Media Outage Report in Garstang, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garstang, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garstang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 07: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Garstang, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackpool and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Preston |
Wi-fi | |
| Preston |
Internet | |
| Blackpool |
Internet | |
| Preston |
TV | |
| Blackpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Garstang, England
Latest outage, problems and issue reports in Garstang and nearby locations:
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia Broadband speed issue
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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Stephanie Andrews
(@Dreamendoqueen) reported
from
South Shore, England
Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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mick rogers
(@Mick_Rogers) reported
from
South Shore, England
@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby | DJ BobaFatt
(@BobaFatt) reported
@Ash_Howard That ad makes me cringe everytime. Also Virgin Media are really ****.
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Phil
(@Twitfacephil) reported
@virginmedia Wow, that link sums up VM service. I’ve spoken to at least 4 people to state my displeasure, had a Twitter‘conversation’ with you stating my issues and you send me a link to complain, one of which is to phone customer services! I can never get through to customer services!
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〽️
(@FinesseMo7) reported
Anyone else having issues with virgin media?
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Steve
(@stevearcher111) reported
@virginmedia Our broadband, TV and phone services have all gone down. Called customer service and they’re sending an engineer out next Wednesday. App says issue with phone in our area. Is there a wider outage? Person on phone just working to script so couldn’t answer that.
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Lee
(@jidder42) reported
@virginmedia my email has been down since this evening, told to come back in 1 hour, Now I'm told my details are incorrect (they are not) and I need to contact technical help - They are shut until tomorrow morning ???? Disgusting I cant get in contact - this is a 24hr world now !
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Jac
(@boomtastic1988) reported
@virginmedia your Wi-Fi pods are crap last a few days and then the signal keeps dropping
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Matt Day
(@meday72) reported
@virginmedia is your movies on demand service down. Trying to access my service from PA3 4BY retry abs reboot with no joy - is there an issue. #neverworkswhenyouwantit
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Craig Marr
(@craig_marr) reported
@virginmedia They did suggest sending out an engineer but I refused as both my boxes have the issue so don't feel it's a hardware issue and don't want someone in my house trying to fix what looks like a set up issue, especially in the current climate
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Andy Robertson
(@KirkshawsColts) reported
@virginmedia i have to say i am shocked with the level of service i received today with the issues im getting with my broadband.Still not fixed and cutting out when im on video calls with customers.told i dont pay to get wifi i pay for broadband and if i need a signal drill holes
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PAIGE
(@PaigeNeonWolf) reported
@virginmedia Fam what is the point in having internet if it never ******' works. Always "intermittent signal in your area" but never offers any help or reaches back out to try and actually fix the problem. 🤷