Virgin Media Outage Report in Garstang, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garstang, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garstang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Garstang, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackpool, Lancaster and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Preston |
Internet | |
| Preston |
Internet | |
| Preston |
Internet | |
| Preston |
Internet | |
| Preston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Garstang, England
Latest outage, problems and issue reports in Garstang and nearby locations:
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Tammy
(@MissT2009) reported
from
Blackpool, England
@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.
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Jen
(@typicalgrill) reported
from
Preston, England
@EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃
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James
(@JamesUHMB) reported
from
Lancaster, England
@virginmedia Don't forget the total disregard for personal data. Especially of you're not even a customer!!
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia Several people in my local area have reported the issue hence why I know the problem is at the local virgin media cabinet as stated by their own engineer.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia internet down again. I’m sick of complaining about this. Can you actually fix the real problem instead of sending engineers to my house who test equipment and find everything is working as it should be.
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬
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Retep Nosnibor
(@croupier1970) reported
from
Blackpool, England
@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
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Mark
(@markhol55) reported
from
South Shore, England
@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia Engineer was at my house yesterday who tested all equipment. He said everything was as it should be and there was no fault at my end. I’m asking you to fix this please and if you can’t, be honest with me and let me change to a provider who can give me a stable internet connection
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Stu Nicholls
(@stu_nico) reported
from
Walton le Dale, England
So the lack of response and the fact there is no online option to manage my BT Sport subscription means I have no option to choke up the call lines.. So much for easing the burden and stress on the customer service teams you employ @virginmedia @Virgin
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ℂ𝕚𝕒𝕣𝕒𝕟
(@ciaranharkin) reported
from
Preston, England
@virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult
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David
(@dave6018) reported
from
Penwortham, England
@virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia But happy to take my money and provide crap services right. Hardly seems fair that.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄
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Dean Kamitsis
(@deankamitsis) reported
from
Preston, England
Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@virginmedia They said there were several similar faults in my area all with intermittent connection issues.
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Nick
(@HeywoodNick) reported
from
Preston, England
@virginmedia I cant sign into virgin go....trying to watch the football tonight...but says it cant sign in now and to try later....please help...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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Robert Dixon
(@gbdixor) reported
@virginmedia Virgin Media - A totally incompetent company signed up 10 weeks ago, still no broadband, cancelled 12 hours before install. Sent a dongle, doesn’t work, spent 5 hours been passed from pillar to post, no broadband still. DISGUSTING Customer Service.😡😡
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mike white
(@m1kewh1te83) reported
@virginmedia Everythings been done. Been on the phone to customer services 4 times and basically got told to stop moaning and get use to it. That's how apathetic virgin has become
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Devika Patel
(@devikap14) reported
@virginmedia Thanks but no thanks. I’ve called that number numerous times in the past 2 weeks and have had no resolution so what’s the point of me calling again.
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Sue
(@SueGeorgie1) reported
@virginmedia Internet across Cheltenham has been disrupted for over 2 days, despite a number of reports. When will this issue be resolved?
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Caroline
(@kittykaz13) reported
@virginmedia How could i have added extra characters to a link you posted, i just click it and it loads the page, im not copying and pasting it!! Im just clicking it and it STILL DOESNT WORK!!! Maybe YOU added extra characters to the link YOU posted by mistake 🤔🤔🤔
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K~3ee
(@Konstan20106320) reported
@virginmedia broadband appears to be down in Surbiton. Known issue? Being worked on?
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sluggerotoole
(@sluggerotoole02) reported
@virginmedia worst customer service ever!!!!!Been told I was going to get a call, guess what??? Quite frankly how this horrendous company still operates is beyond me, YOU ARE A DISGUSTING COMPANY!
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mike white
(@m1kewh1te83) reported
@virginmedia Wired through Xbox and wired through pc and I give up with the WiFi because the hub 4 is ****
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Adamf94
(@Adamf941) reported
@virginmedia I'm a customer in Dublin who just spent the last 40 minutes on the phone before it was cut off your end. I'm an at home worker at the moment and my wifi has been down since last night. I've tried everything instructed so please dont tell me to go on the website.