Virgin Media

Virgin Media Outage Report in Garstang, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Garstang, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garstang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Garstang, Lancashire, England 05/11/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Garstang, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Morecambe, Preston, Blackpool, Lancaster and Cleveleys.

Loading map, please wait...
City Problem Type Report Time
United KingdomMorecambe Internet
United KingdomPreston Total Blackout
United KingdomPreston Total Blackout
United KingdomPreston Total Blackout
United KingdomPreston Internet
United KingdomBlackpool TV

Community Discussion

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Virgin Media Issues Reports Near Garstang, England

Latest outage, problems and issue reports in Garstang and nearby locations:

  • Bismurff Lauren Fox (@Bismurff) reported from Warton, England

    @virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!

  • Pops_Powell #Blackpool is Closed🇬🇬Don't Freeze our Pay (@Pops_Powell) reported from South Shore, England

    @virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country

  • Summer26948229 Summer (@Summer26948229) reported from South Shore, England

    @virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...

  • Billyburdess3 Billy burdess (@Billyburdess3) reported from Blackpool, England

    @tizo59 @virginmedia Was this fixed I have the same problem

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!

  • GarwoodTweets 𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉 (@GarwoodTweets) reported from Blackpool, England

    @Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.

  • GarwoodTweets 𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉 (@GarwoodTweets) reported from Blackpool, England

    @virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is ******* crap

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia Repeated wifi failure causing issues trying to stream any catch up or live channels. Wifi drops at random intervals. Poor signal strength through my property. Failure to organise the booster as promised way back in September. Failure to call me back after request for my number.

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia No, that’s never been given to me as an option

  • croupier1970 Trying To Carpe Diem (@croupier1970) reported from Blackpool, England

    @virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!

  • Hnc365 Howard Croston 🏁🇬🇧🇬🇬 (@Hnc365) reported from Preston, England

    @EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract

  • Seasiderdario dario (@Seasiderdario) reported from South Shore, England

    @Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.

  • sam_forsyth87 Samantha Forsyth (@sam_forsyth87) reported from South Shore, England

    @virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lsestockpicker zab (@lsestockpicker) reported

    @virginmedia answer the freaking calls, got hanged up twice after waiting in the q. Is this kind of service you offer and charge premium @richardbranson

  • nikiw124 Niki says your mask should cover your nose too 😷 (@nikiw124) reported

    @virginmedia Just had a text from you to say my phone service will swichover next Mon, 22 Aug but the letter you sent says 3 Sep. New broadband hub only just arrived, plan was to set it up on Monday. Which is the correct switchover date?

  • DaveS3376 David S (@DaveS3376) reported

    @virginmedia @MerlinapUK Shame we dont get priority from customer care, and fault repair

  • 1samc @1SamC (@1samc) reported

    @virginmedia Hi TM, what link? My VM has been disconnected as you were unable to cancel a move when I advised you it was not going ahead earlier this week. I now need to know when you will reconnect me? It's not normal outage

  • JBT0108 JT (@JBT0108) reported

    @virginmedia yet again the TV and broadband are not working properly in the CR2 8 area. It’s beyond ridiculous for what we pay for the service.

  • 1221ihc Harry (@1221ihc) reported

    @virginmedia promised by your sales team Wifi would be up and running by 18/08, receive a text 7pm night before saying it will only be up and running on the 30th Sept now noone to direct our complaint to?

  • Izzywildheart Izzy Wildheart . Artist 🇪🇬 (@Izzywildheart) reported

    @ClareAdams @virginmedia Yes, rotten service for a lot of money, had nothing but problems with it dropping in and out or just cutting out completely. Not worth the money

  • katem185 𝐾𝑎𝑡𝑒 ♡︎ (@katem185) reported

    @virginmedia I’ve been passed around your ‘customer service’ team this morning for half an hour, constantly repeating myself, then they just hung up on me. There is a logged complaint on the account!

  • ChloHamilton chlo. (@ChloHamilton) reported

    @virginmedia 4 days later issues still carrying on every single day! It’s an absolute joke over a month now, there’s not been a day without problems for over a month! But still wanna charge the full bill!!

  • RedHallworth85 Hallworth85 (@RedHallworth85) reported

    @virginmedia Seems okay but again just lack of information from you guys is poor really, surely when there is fault just say what it is and when you can sort it instead of the BS… Honestly if I had full fibre here with openreach I would ditch virgin in a flash, decent product service = shite