Virgin Media Outage Report in Garstang, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garstang, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garstang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Garstang, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston and Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Preston |
TV | |
| Preston |
Wi-fi | |
| Blackpool |
TV | |
| Preston |
Total Blackout | |
| Preston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Garstang, England
Latest outage, problems and issue reports in Garstang and nearby locations:
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Lauren Fox
(@Bismurff) reported
from
Warton, England
@virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
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Summer
(@Summer26948229) reported
from
Blackpool, England
@virginmedia Reduce your prices ...and improve your customer service
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is ******* crap
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.
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Summer
(@Summer26948229) reported
from
South Shore, England
@virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...
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Samantha Forsyth
(@sam_forsyth87) reported
from
South Shore, England
@virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !
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#Blackpool is Closed🇬🇬Don't Freeze our Pay
(@Pops_Powell) reported
from
South Shore, England
@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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dario
(@Seasiderdario) reported
from
South Shore, England
@Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty
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Howard Croston 🏁🇬🇧🇬🇬
(@Hnc365) reported
from
Preston, England
@EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract
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Trying To Carpe Diem
(@croupier1970) reported
from
Blackpool, England
@virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Adam Nutt
(@AdamNutt247) reported
from
Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia No, that’s never been given to me as an option
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Hewson
(@DannyHewson) reported
@virginmedia Let me explain. Someone in your company has the authority to tell a technician to go to an address. I suggest you go to your manager and they go to theirs until a person who has authority is involved. I’ve put in a complaint but that says I might get a response in 28 days.
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Stuart Williams
(@Stu_williams_) reported
@virginmedia can you explain why the online offer (£85pm) is only available to new customers and is an eye watering £260pm for existing (loyal) customers.. yet when I say ok I’ll cancel and come back as a ‘new’ customer you give me a ‘special deal’ 🙄
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Kirsty Gamblin
(@KirstyAHL) reported
Absolutely disgusted with the lack of urgent service from @Virginmedia after my mum is left with no landline and hence no Telecare Alarm system due to a powercut yesterday (17th Aug). Earliest engineer visit is for 24th Aug! She is 89 and lives alone!! Please get this sorted VM
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ItzStatic
(@ItzStaticCov) reported
@virginmedia After the 2nd failed attempt I was told by the installer on the 16th that somebody would call me yesterday to explain the situation & what will happen next but they havnt yet, I tried to call this morning & after 45min on the phone i was cut off/phone was put down
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mk
(@MKDONNIES) reported
@virginmedia Unfortunately i’m unable to make calls right now and your live chat seems to be down which is why I’m contacting on here
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Mark Hibbard
(@lookalikey) reported
@virginmedia hi - broadband is super slow in kt12… is there an issue ? There was ‘work’ yesterday and now on the day of a train strike I can’t work. ? Service checker says no issue in my area ?
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Put a little love on Jayde 🧣
(@Jayde_Lisa) reported
@stillwemadeit @virginmedia I second this but just with really bad signal and it always drops out
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John Rose 🇬🇧🇨🇦
(@resourcefuljohn) reported
@virginmedia Anyone working in customer support? online chat in particular!
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Maria Doherty
(@mariadoherty31) reported
@virginmedia Ironically the link is saying that there is nothing wrong. Yet we still have no internet. Spoke to 2 customer service reps and neither were of any assistance. Currently awaiting a call back from a technician but this is incredibly irritating as it worked perfectly yesterday!
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KieKie2596
(@kiekie2596) reported
@virginmedia you are a scam! A year I have had issues and now your are making me pay more for a service that doesn’t work In already difficult times! I cannot wait to not have to deal with you and your terrible service anymore!