Virgin Media outages and service status in Garstang, England

Problems in the last 24 hours in Garstang, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garstang, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Garstang, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, Preston, and Lancaster.

City	Problem Type	Report Time
Cleveleys	Total Blackout	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Garstang, England

Latest outage, problems and issue reports in Garstang and nearby locations:

• 
  Chris Mann (@Christerphurr) reported 2 minutes ago from Preston, England

  @virginmedia our broadband is down, any idea when this will be back up?

• 
  archer (@archer74376245) reported 6 minutes ago from South Shore, England

  @virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers

• 
  Jen ✨✨ (@Jenniboyd2510) reported 10 minutes ago from Middleton, England

  So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair

• 
  Alison Boardman (@aboardy) reported 10 minutes ago from Walton le Dale, England

  @virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected

• 
  sevs66 (@mgsevs) reported 12 minutes ago from Kirkham, England

  @virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service

• 
  shaunna hayes (@shaunnahayes) reported 14 minutes ago from Lancaster, England

  @virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently

• 
  Alastair Taylor (@AliTaylorGolf) reported 26 minutes ago from South Shore, England

  @1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.

• 
  Lewis Horsfield (@lewishorsey92) reported 29 minutes ago from Warton, England

  @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

• 
  Adz can't sing (@Adzcantsing) reported 32 minutes ago from Penwortham, England

  @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

• 
  The Monk (@StephenMonk1970) reported 33 minutes ago from Preston, England

  Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me

• 
  Ali (@GeminiAli) reported 36 minutes ago from South Shore, England

  @virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡

• 
  Steven Michael Macdonald (@NowHearThis1) reported 37 minutes ago from South Shore, England

  @virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??

• 
  Howard Croston 🏁🇬🇧🇬🇬 (@Hnc365) reported 45 minutes ago from Preston, England

  @EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract

• 
  Billy burdess (@Billyburdess3) reported 47 minutes ago from Blackpool, England

  @tizo59 @virginmedia Was this fixed I have the same problem

• 
  sarah (@ms_sasmassey) reported 48 minutes ago from Preston, England

  @virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help

• 
  BooCavapoo 🐶 (@BooCavapoo) reported 50 minutes ago from Penwortham, England

  @virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.

• 
  ✨Shimmi✨ Comms open! (@ShimmiArt) reported 56 minutes ago from Preston, England

  @virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether

• 
  Mohammed Seedat | Sports Marketing (@mseedat0) reported 58 minutes ago from Preston, England

  @virginmedia my network is very poor! Getting no signal at all.

• 
  Sean Wilson (@sean_wilson87) reported 59 minutes ago from South Shore, England

  Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻

• 
  Chris Webb (@ChrisPWebb) reported 59 minutes ago from Blackpool, England

  @virginmedia It says no issues but it keeps cutting out 2/3 times a day.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zach close YT (@ZachcloseYT) reported 5 minutes ago

  Seriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply

• 
  Sir Christopher (@chrishenry88) reported 7 minutes ago

  @virginmedia I paid an amount of money on 15-07-26 , it still has not been deducted from the Virgin media app , it has from my account . My service is dire , as usual . Why is this an ongoing problem ?

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 10 minutes ago

  @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.

• 
  blueview (@TheblueViews) reported 16 minutes ago

  @virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,

• 
  Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported 17 minutes ago

  @virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys

• 
  Breakaway (@McCourt2010) reported 19 minutes ago

  Just renewed M350 package with you; £36.00 but new customers can get the same for £28.99!! Been a loyal customer for 14 years; your call centre wouldn't budge - one even quoted £31.00 but the next person contacted said there was no record of this! Disappointed. @virginmedia

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 19 minutes ago

  Your service is atrocious. @virginmedia I attempted to call in to report (ongoing ) technical issue and your agent tried to upsell me a SIM card. Now...your phone number is not working, nor is our BB or TV. Offcom and Ombudsman will be receiving a correspondence from me.

• 
  Stephen Old #FBPE (@StephenOld) reported 19 minutes ago

  @thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency

• 
  pat (@wfc2000uk) reported 24 minutes ago

  @LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this