Virgin Media Outage Report in Garstang, Lancashire, England

Problems in the last 24 hours in Garstang, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garstang, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Garstang, England

The most recent Virgin Media outage reports came from the following cities: Morecambe, Preston, Cleveleys, Blackpool, and Lancaster.

City	Problem Type	Report Time
Morecambe	Total Blackout	7 days ago
Preston	Wi-fi	9 days ago
Preston	Wi-fi	9 days ago
Cleveleys	Wi-fi	9 days ago
Preston	Internet	11 days ago
Preston	TV	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Garstang, England

Latest outage, problems and issue reports in Garstang and nearby locations:

• 
  David (@dave6018) reported 11 seconds ago from Penwortham, England

  Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay

• 
  Dean Kamitsis (@deankamitsis) reported 4 minutes ago from Preston, England

  Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.

• 
  𝔼𝕞𝕝𝕪𝕟 𝔹𝕦𝕤𝕓𝕪 (@Ampslave) reported 8 minutes ago from Middleton, England

  Not a happy @virginmedia customer right now! First time I've seen my kids in six weeks! #virginmedia

• 
  Keenan Jay (@isleethere) reported 11 minutes ago from Preston, England

  @virginmedia worst broadband experience so far. Been trying for 6 hours to get help from virgin media about my new broadband router and I havent got ANYWHERE. Please help me virgin, I have uni dissertation to do and NO INTERNET THANKS TO UR REPRESENTATIVES

• 
  Jonathan (@GayToryJon) reported 13 minutes ago from Blackpool, England

  @virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.

• 
  Keenan Jay (@isleethere) reported 16 minutes ago from Preston, England

  @virginmedia your isolator cable for my new router will ot plug into my wall outlet. Please help me. Dissertation due.

• 
  Alison Boardman (@aboardy) reported 17 minutes ago from Walton le Dale, England

  @virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice

• 
  JackC (@JackCarroll_) reported 17 minutes ago from Blackpool, England

  Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life

• 
  Stu Nicholls (@stu_nico) reported 20 minutes ago from Walton le Dale, England

  So the lack of response and the fact there is no online option to manage my BT Sport subscription means I have no option to choke up the call lines.. So much for easing the burden and stress on the customer service teams you employ @virginmedia @Virgin

• 
  Tom Walsh (@tomwalsh77) reported 20 minutes ago from Lancaster, England

  @ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

• 
  Ali Gudgeon ✍🏻️ (@Libra_Comms) reported 21 minutes ago from Preston, England

  Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬

• 
  Aliya shystha Ghani (@aliyashystghani) reported 24 minutes ago from Preston, England

  @virginmedia literally the worst thing ever

• 
  Jack Sprigg (@JackDSprigg) reported 27 minutes ago from South Shore, England

  @callumtay_ @virginmedia Chat shit, you’re just bad

• 
  David (@dave6018) reported 33 minutes ago from Penwortham, England

  @virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service

• 
  Raymond Webster (@webbynfluk) reported 35 minutes ago from Penwortham, England

  Problems in PR1 can anyone help me out my boss will think I'm skiving @virginmedia #preston #virginmedia

• 
  Alison Boardman (@aboardy) reported 36 minutes ago from Walton le Dale, England

  @virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected

• 
  Jen ✨✨ (@Jenniboyd2510) reported 37 minutes ago from Middleton, England

  So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair

• 
  Alison Boardman (@aboardy) reported 40 minutes ago from Walton le Dale, England

  @virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.

• 
  ℂ𝕚𝕒𝕣𝕒𝕟 (@ciaranharkin) reported 40 minutes ago from Preston, England

  @virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult

• 
  christian snow (@bastardthen) reported 58 minutes ago from Blackpool, England

  So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cameron douglas (@CcdCameron) reported 1 minute ago

  @virginmedia Yes still a problem. I have tried all options on virgin help..no resolution

• 
  Paul Atkins (@PaulAtk68878320) reported 3 minutes ago

  @virginmedia im having Trouble with the on demand service and catchup tv

• 
  Andrée & Smudge (@Glouc123) reported 5 minutes ago

  @virginmedia Unbelievable ! I spend 1hr 30mins on the phone changing my Package and my Phone to 02 . Virgin send an engineer out , no idea why , just that they are crap. Tonight some programs can be viewed on Catch Up and others I can’t. Engineers are working in area Joke.

• 
  Scotch Mist 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🇪🇺 (@totteringby) reported 5 minutes ago

  @virginmedia No issues reported for phoneline

• 
  Jason Gorman (@jasongorman) reported 6 minutes ago

  My @virginmedia Internet connection disappeared about 6 hours ago. It drops out almost every day. They won't respond to this because they know it happens and have no interest in fixing it. I'm on my back-up Vodafone 5G connection, again. I'd call support, but they've never helped

• 
  Mariam (@Mariam48303539) reported 7 minutes ago

  @virginmedia I have spent the last 4 hours trying to cancel my contract. I spent an hour & half waiting on the phone, then got cut off. Then got onto WhatsApp, was offered a deal that’s actually more expensive than the higher one that my current contract will rise to in 2 weeks.

• 
  CLENCHINGDUKE👑 (@clenchingduke) reported 8 minutes ago

  Sorry gang, stream wasn't great.. @virginmedia went down 4 times tonight. Shocking, I know. #virginmediadown #virginmedia

• 
  Catherine Hughes (@CatThunder) reported 8 minutes ago

  @virginmedia I’ve not managed to speak to a person, just wasted time on the text ‘service’ so no communication at all. It’s probably the most frustrating and terrible waste of time ‘service’ I’ve ever known.

• 
  sarah cumberland (@sarahcumberland) reported 9 minutes ago

  @virginmedia is there a problem with you payment phone line??

• 
  Sparky (@Madmagsparky) reported 11 minutes ago

  @virginmedia hi how long does it normally take for Internet services to return after moving home as I have installed at 8pm tonight and as of 10:38pm it is still not working