Virgin Media Outage Report in Cleveleys, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cleveleys come from postal codes FY5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleveleys, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 18: Problems at Virgin Media
Virgin Media is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleveleys, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster, Blackpool, Cleveleys and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Internet | |
| Blackpool |
Internet | |
| Cleveleys |
Wi-fi | |
| Cleveleys |
Total Blackout | |
| Cleveleys |
Wi-fi | |
| Blackpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleveleys, England
Latest outage, problems and issue reports in Cleveleys and nearby locations:
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Chris Rushton
(@ChrisRColne) reported
from
South Shore, England
@virginmedia is internet down in Lancashire?
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Samantha Forsyth
(@sam_forsyth87) reported
from
South Shore, England
@virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !
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Christine H
(@LentilLover) reported
from
Blackpool, England
@OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
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dario
(@Seasiderdario) reported
from
South Shore, England
@Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@virginmedia The work has been completed within 2 hours, which is commendable. Have checked my postcode and sadly you don’t offer a service here, even though it’s only about 20 feet from where they have just been working.
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is ******* crap
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#Blackpool is Closed🇬🇬Don't Freeze our Pay
(@Pops_Powell) reported
from
South Shore, England
@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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Jen ✨✨
(@Jenniboyd2510) reported
from
Middleton, England
So ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.
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Ali
(@GeminiAli) reported
from
South Shore, England
@virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia Repeated wifi failure causing issues trying to stream any catch up or live channels. Wifi drops at random intervals. Poor signal strength through my property. Failure to organise the booster as promised way back in September. Failure to call me back after request for my number.
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Billy burdess
(@Billyburdess3) reported
from
Blackpool, England
@tizo59 @virginmedia Was this fixed I have the same problem
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia No, that’s never been given to me as an option
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Lauren Fox
(@Bismurff) reported
from
Warton, England
@virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown
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archer
(@archer74376245) reported
from
South Shore, England
@virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@MrAlexBonner) reported
@virginmedia any ideas when our broadband service is going to be back up and running, online is saying it’ll be fixed by 19:05..
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Steven Shorrock
(@TournamentSte) reported
@virginmedia @AshfordPlumber Sounds like you are always miss selling products to your customers. You did the same to me and it took me 9 hours of phone calls to sort out your ball baggery. You should be ashamed of how you treat your customers.
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Liam Emmerson
(@liamemmerson) reported
@virginmedia I have indeed but it says you can’t check the service status right now
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Amanda Brock
(@AmandaBrockUK) reported
@virginmedia totally irrelevant reply. They were to fix damaged box outside my property. No show and lied on your system apparently to say had attended…
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Nigel Clark
(@NigelClark78) reported
@virginmedia Hi. A week later and the same issue has happened again! At exact same time . I managed to get the broadband up and running again by disconnecting everything and re connect but now it's gone again ? Simply not acceptable it's clearly an issue with my hub
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harry916
(@harry916) reported
@virginmedia So get in touch with the team that have twice told me the wrong details after being only hold for a minimum of 25 minutes each time. I was hoping for a better solution…?
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Яed
(@redchristian23) reported
@virginmedia You can start by answering the several complaints I logged and employ some staff with basic etiquette and customer service skills
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pratz12
(@pratz122) reported
@virginmedia The connection has been pretty bad since yesterday. Is there any specific reason for this?
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Pioro
(@PioroOfficial) reported
@virginmedia Very bad service, and no help at all. 4 days of outage this months, I make my living by working from home and need internet. Can't even terminate my contract early without being penalised.
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Michael Vernel
(@michaelvernel) reported
Almost 3 months since complaint raised with @virginmedia and still no further forward. Multiple calls and pushed pillar to post. With damage to my new house and terrible installation, you'd think there would be more urgency.