Virgin Media Outage Report in Cleveleys, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cleveleys, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cleveleys, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Lancaster and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Lancaster |
Internet | |
| Blackpool |
Internet | |
| Lancaster |
Internet | |
| Blackpool |
Internet | |
| Cleveleys |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleveleys, England
Latest outage, problems and issue reports in Cleveleys and nearby locations:
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia Is there a problem ? No virgin media here
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Martin Booker
(@M4rtinBooker) reported
from
South Shore, England
@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
Blackpool, England
@AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Howard
(@RichieRich657) reported
@virginmedia I moved house, agreed to stay with you and you agreed to not added service charges and lower my bill. Since then charges have been added money taken randomly, except the actual DD. I can't sign into my account as it says no longer a customer.
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David Hine
(@HineDavid) reported
@louise_whitson @virginmedia I'm having similar issues. It seems to be impossible to get an engineer callout or even to get anyone at Virgin to answer a phone. It looks like the only solution will be to cancel my contract with Virgin and use another service.
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Jordan
(@Jordan_MUFC96) reported
Received great service from @virginmedia today, I was having issues with my broadband and I managed to get hold of someone really quick and it was a real person
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ZoeDaFabulous
(@CrippsZoe) reported
@virginmedia I've been trying to get hold of your customer service team to fix my WiFi but I keep getting hung up on. Please I beg can you fix this now
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Saskia Cole 👾
(@Saskia_Cole) reported
@TheMadViper @Jamey_Lamey @virginmedia I have so many issues with Virgin it’s so inconsistent
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Joe Eccleston
(@TellBroJoe) reported
@teresabuk @virginmedia It’s awful isn’t it!! Hope you are well Teresa. Miss your face xxx
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Dave Nunn 🤘
(@gtfc_1) reported
Well that was great. @FortniteGame #PS5 can't even jump of bus. Either game playing up or bastard @virginmedia again. Utter ******* garbage
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Sean Mellows
(@sean_mellows) reported
@hhbeatlesfan @virginmedia My problem is with billing and charged for 2 sim cards i don't have
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You Got The Silver
(@YGTSjewellery) reported
@virginmedia can I cancel online, or do I have to wait on hold for 3 months?
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Billy Wright
(@Billy_Wright_94) reported
Virgin media are up there in having the worst hold music in Britain. I'm getting to a point where I'd sooner have non functioning internet than carry on listening to this shite