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Virgin Media

Virgin Media outages and service status in Cleveleys, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Cleveleys, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Cleveleys come from postal codes FY5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleveleys, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cleveleys, England

The most recent Virgin Media outage reports came from the following cities: Blackpool, Cleveleys, and Lancaster.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia I realise the hub 3 isn’t great but like I said the issue (likely due to over subscription) is external to my property. Hopefully with enough people nagging them, Virgin will fix the local area fault.

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down

  • MrJHolt
    John Holt (@MrJHolt) reported from South Shore, England

    @virginmedia It might be worth you reading my previous tweets. I have done a considerable amount of various things to fix the issue. Shouldn't need to call when you've confirmed by email. Unless you're willing to pay for my time.

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia

  • Madhornet73
    Lee Thomas (@Madhornet73) reported from South Shore, England

    @virginmedia Why is the red button not working on SkySports

  • AliTaylorGolf
    Ali Taylor (@AliTaylorGolf) reported from South Shore, England

    Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?

  • Mick_Rogers
    mick rogers (@Mick_Rogers) reported from South Shore, England

    @virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???

  • croupier1970
    Retep Nosnibor (@croupier1970) reported from Blackpool, England

    @virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!

  • MissT2009
    Tammy (@MissT2009) reported from Blackpool, England

    @virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @JustCallMeSeann @virginmedia The engineer told me several people in the area had the same issue as me and it wa likely due to a fault at the cabinet. I told this to customer service who then wanted to send another engineer to my house. 🙄

  • LentilLover
    Christine H (@LentilLover) reported from Blackpool, England

    @OrganisedPauper Terrible service from #virginmobile #virginmedia is this the best you can do?

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @virginmedia Internet seems to be ok at the moment. The service status never reflects if service is down or not. My issue is with the intermittent loss of internet connection. Customer service treat me like an idiot. Please fix the problem in my area. (Lancaster)

  • tomwalsh77
    Tom Walsh  (@tomwalsh77) reported from Lancaster, England

    @virginmedia They said there were several similar faults in my area all with intermittent connection issues.

  • franners82
    frances whitehead (@franners82) reported from Garstang, England

    @virginmedia can you help me verify my account - not receiving any emails…

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

  • chrisseyduffy
    Christina Duffy (@chrisseyduffy) reported from South Shore, England

    @6Billie @virginmedia Wasn’t until I rang that I knew there was an issue with everyone’s even then it was an automated message that told me. I was messing with the wires all morning stressing out 😂 xx

  • John1827Joyce
    Ice Cold Chef (@John1827Joyce) reported from South Shore, England

    @virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

  • brownbill_scott
    Scott Brownbill (@brownbill_scott) reported

    @virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.

  • RobElliot266
    Robert Elliot (@RobElliot266) reported

    @virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.

  • ZDangermouse
    Zoe Is Dangermouse (@ZDangermouse) reported

    @virginmedia pathetic service and customer service is non existent… bye 👋

  • sharlewis58
    Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported

    @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

  • RobbieH1972
    Robbie Humphries (@RobbieH1972) reported

    @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

  • fatmadarkin
    Jason Wells (@fatmadarkin) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • DiBrander
    🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported

    Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.

  • tomcity1
    tom (@tomcity1) reported

    @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week