Virgin Media Outage Report in Cleveleys, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cleveleys come from postal codes FY5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cleveleys, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cleveleys, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool and Cleveleys.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cleveleys, England
Latest outage, problems and issue reports in Cleveleys and nearby locations:
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England
@virginmedia What time do your customer service phone lines close?
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Lewis Horsfield (@lewishorsey92) reported from Warton, England
@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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Lewis Horsfield (@lewishorsey92) reported from Warton, England
@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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Ali Taylor (@AliTaylorGolf) reported from South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England
@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
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Julia Marmo (@JuliaMarmo) reported from Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
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Joel Procter (@onjoelp) reported from Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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shaunna hayes (@shaunnahayes) reported from Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Stephanie Andrews (@Dreamendoqueen) reported from South Shore, England
Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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Lewis Horsfield (@lewishorsey92) reported from Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Lewis Horsfield (@lewishorsey92) reported from Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Ali Taylor (@AliTaylorGolf) reported from South Shore, England
@virginmedia Broadband speed issue
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Adam Nutt (@AdamNutt247) reported from Middleton, England
@virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.
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Paul Flores (@RajFlores4) reported from Blackpool, England
@virginmedia hi, are you having connection problems?
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✨Colette Squirrell✨ (@colette_squiz) reported from Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
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Lewis Horsfield (@lewishorsey92) reported from Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England
@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
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Lewis Horsfield (@lewishorsey92) reported from Warton, England
@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England
@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
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mick rogers (@Mick_Rogers) reported from South Shore, England
@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah (@evilwardy) reported
@virginmedia wtaff is going with service today it’s been appalling, I have been trying to work from and my stress level are thru the roof and now I’m trying on demand it’s the same more buffering 🤬
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Jon (@JonMcLaughlan) reported
@virginmedia I am concerned that you are advertising on the GBNews, if you continue I feel I am unable to remain as a customer
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Ethan mayer (@Ethanmayer1) reported
@virginmedia I DONT WANT TO SEE ANY ******* ADS FOR YOU GUYS ON MY PHONE UNLESS U GIVE ME 350 UPLOAD AT NO EXTRA ******* COST, YOU ******* THIEVES. CANT DO **** ALL WITH 35 UPLOAD.
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Nutkin 💙 (@JKO1968) reported
@virginmedia terrible service, broadband dropping out, no Internet connection, no TV...sort it out please...
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Sam (@samfilli) reported
@virginmedia Says I already have an appointment booked which was the phone one today this is ridiculous customer service
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Ashley Kerr (@AshOnFire1989) reported
@virginmedia Is this really what customers get, a few question and then go quiet because they can't accept that YOUR SERVICES HAS BECOME ****
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Lee Barlow (@leebarlow82) reported
@virginmedia I’ve been a virgin media customer for a very long time, but I’ve never had service as bad as it’s been for the past few months. Intermittent WiFi connection throughout every single day. Had an engineer out last week. Now have another booked! Shocking of late 😞
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James Berry (@JamesBerry_4291) reported
@virginmedia A 6 hour delay? Nothing really, just said there’s a problem and an apology - no timescales etc.
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England
@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Íde Corley (she/her) (@CorleyI) reported
@virginmedia How many times do I need to call the team? They keep me waiting 20-25 minutes each time. I get the same reassuring answers from your assistants each time but no real results. A little honesty from your engineers would be helpful. I've been waiting nearly 3 weeks for service.