Virgin Media outages and service status in Cleveleys, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Cleveleys, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cleveleys, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleveleys, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cleveleys, England
The most recent Virgin Media outage reports came from the following cities: Cleveleys, Blackpool, and Lancaster.
Community Discussion
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Virgin Media Issues Reports Near Cleveleys, England
Latest outage, problems and issue reports in Cleveleys and nearby locations:
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Lynne Webster (@lynneglenn13) reported from South Shore, England@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
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Ice Cold Chef (@John1827Joyce) reported from South Shore, England@virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍
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Jack Sprigg (@JackDSprigg) reported from South Shore, England@callumtay_ @virginmedia Chat shit, you’re just bad
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Mark (@markhol55) reported from South Shore, England@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
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Chris Webb (@ChrisPWebb) reported from Blackpool, EnglandJust as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez
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Jen ✨✨ (@Jenniboyd2510) reported from Middleton, EnglandSo ringing @TUIUK for my refund & put on hold for 58 mins to be told they can't help and also to get a bill from @virginmedia of £58 for the call #nothappy @MartinSLewis how is this fair
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Ben Powell (@Ben6987) reported from Common Edge, EnglandI’m fed up of @virginmedia channel guides not showing, internet keeps dropping out, apps won’t load up and it’s getting ridiculous for what we pay!!! I’m paying for a service that is not being provided!!! Im going to start looking elsewhere I think #virginmedia #ripoff
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JackC (@JackCarroll_) reported from Blackpool, EnglandIs Virgin media tits up or is the cod servers tits up here or is it both, **** my life
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Bunny 💙 (@Tiiredbunny) reported from South Shore, England@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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Sean Wilson (@sean_wilson87) reported from South Shore, EnglandOnce again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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#Blackpool is Closed🇬🇬Don't Freeze our Pay (@Pops_Powell) reported from South Shore, England@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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Andy 'life is short' Docherty (@docherty53) reported from South Shore, EnglandMorning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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Lauren Fox (@Bismurff) reported from Warton, England@virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown
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Tom Walsh (@tomwalsh77) reported from Lancaster, England@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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frances whitehead (@franners82) reported from Garstang, England@virginmedia can you help me verify my account - not receiving any emails…
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archer (@archer74376245) reported from South Shore, England@virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers
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Samantha Forsyth (@sam_forsyth87) reported from South Shore, England@virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ndbchnn (@ndbchnn) reported@virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.
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Robert Taylor (@rabtaylor1981) reported@virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!
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CMDR Andy Fireblade Muza (@andymuza) reported@virginmedia why is it when a contract ends you remove all previous offers instead of automatically giving the loyal customer the best offer you can do? Also why don't you contact the customer about it instead of just increasing their price by a large amount. What a joke.
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Peter Carr (@PeterCa35536841) reported@djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there
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Graham Booth (@laserblue) reported@virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia it’s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesn’t care about its customers. Happy to take money whilst delivering no service
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Irvine sparrow (@IrvineSparrow) reported@virginmedia Just received the email to cancel my contract with @virginmedia so hopefully yes.
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John Mercer (@Merse2506) reported@virginmedia Its happen8ng again tiday buffering, tbis channel has failed what is goingnon? Tnere is notbing 9n my network except my phone and i am pato g fie Virgins fastest download speed. This is shocking service.
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Jon Pitts (@briavelsjon) reported@mandychoccy @virginmedia Sounds potentially like a comprehensive set of fixes. Ideal solution is to have a tech onsite when you have the problem. Easier said than done, though.
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🇬🇧 Rioja😺Chianti😽 Dracula🐱Chablis🌈 (@M1Rioja) reported@virginmedia (p2) He signed me up. Two days later I went into your O2 Store to cancel the phone part, took an hour, yet you still took £18.70 from my account and only refunded £17.40. I still haven't had a cancellation email for a broadband I did not take up. Fraudulent Underhand