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Virgin Media

Virgin Media Outage Report in Cleveleys, Lancashire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cleveleys come from postal codes FY5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cleveleys, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cleveleys, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, Blackpool, and Lancaster.

CityProblem TypeReport Time
Cleveleys Wi-fi 9 days ago
Blackpool Internet 17 days ago
Lancaster Total Blackout 19 days ago
Blackpool Internet 23 days ago
Blackpool Wi-fi 1 month ago
Blackpool Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

  • Summer26948229
    Summer (@Summer26948229) reported from Blackpool, England

    @virginmedia Reduce your prices ...and improve your customer service

  • Summer26948229
    Summer (@Summer26948229) reported from South Shore, England

    @virginmedia Rubbish customer service and daylight robbery on their fibre broadband....so glad I'm out of my contract. I will be leaving as soon as I find a better deal ...

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia Repeated wifi failure causing issues trying to stream any catch up or live channels. Wifi drops at random intervals. Poor signal strength through my property. Failure to organise the booster as promised way back in September. Failure to call me back after request for my number.

  • GarwoodTweets
    π•΅π–†π–˜π–”π–“ π•²π–†π–—π–œπ–”π–”π–‰ (@GarwoodTweets) reported from Blackpool, England

    @Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.

  • croupier1970
    Trying To Carpe Diem (@croupier1970) reported from Blackpool, England

    @virginmedia @lucyrobinson3 The link is not working!!! It says you're doing work!!!

  • AdamNutt247
    Adam Nutt (@AdamNutt247) reported from Middleton, England

    @virginmedia I've had no Internet since last night. Is there a local issue thats being worked on or can an engineer be sent out to resolve the issue? LA3 area.

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is ******* crap

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!

  • Pops_Powell
    #Blackpool is ClosedπŸ‡¬πŸ‡¬Don't Freeze our Pay (@Pops_Powell) reported from South Shore, England

    @virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?

  • GarwoodTweets
    π•΅π–†π–˜π–”π–“ π•²π–†π–—π–œπ–”π–”π–‰ (@GarwoodTweets) reported from Blackpool, England

    @virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia No, that’s never been given to me as an option

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite

  • Oscarmeg
    Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.

  • sam_forsyth87
    Samantha Forsyth (@sam_forsyth87) reported from South Shore, England

    @virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !

  • Bismurff
    Lauren Fox (@Bismurff) reported from Warton, England

    @virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice

  • Seasiderdario
    dario (@Seasiderdario) reported from South Shore, England

    @Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • philip_voip
    Philip Batten (@philip_voip) reported

    01/04/2021, 12:27 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 02/04/2021, 12:21 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.

  • rowleystealth
    Rowleystealth (@rowleystealth) reported

    @virginmedia @mehlisp Having issues with Internet recently

  • willo1111
    Liam Williams (@willo1111) reported

    @virginmedia I’ll just cancel. Sick of the **** to be honest

  • Big_JuggsXI
    BIG ***** (@Big_JuggsXI) reported

    @virginmedia I have been unable to access my email account for 9 days now, made numerous phone calls and been unable to fix issue.. Your IT department were supposed to call me to try and fix issue been waiting for them to phone for 6 days.

  • diddyday16
    David Day (@diddyday16) reported

    @virginmedia can you please get somebody that knows what they are talking about to get in touch with me regarding bad WiFi coverage, your normal tech line is a waste of time

  • mehlisp
    Phoenix (@mehlisp) reported

    @virginmedia I know the virgin box outside has had some accidental damage, is there anyway through here you can get an engineer to check?

  • RhysHasSpoken
    RhysHasSpoken (@RhysHasSpoken) reported

    i use to hate customers like this when i worked for Virgin Media and EE. i use to get it sometimes but the amount my female staff use to get problems and belittling was frustrating and i always made sure the customer knew what they were doing was wrong xD

  • Angelicbladez
    BLADEZ 🀍 Tika cult πŸ˜πŸ‘‘ (@Angelicbladez) reported

    @biminibabes @virginmedia HELP?! 😭

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported

    @virginmedia The whole housing estate is down for the 3rd day running at the same time in the afternoon. It’s not faulty equipment it’s an unreliable shocking internet service!!

  • EboySoap
    soap₉⁹₉ (@EboySoap) reported

    @_stefwan Rate 1 star for virgin media, they're ****