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Virgin Media

Virgin Media outages and service status in Kirkham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Kirkham, including 7 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 14, 12:04 PM GMT+1.
  • 46% Internet (46%)
  • 46% TV (46%)
  • 8% Total Blackout (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kirkham, England

The most recent Virgin Media outage reports came from the following cities: Blackpool, Preston, Leyland, Cleveleys, and Chorley.

CityProblem TypeReport Time
Blackpool TV 23 minutes ago
Blackpool Internet 34 minutes ago
Preston TV 40 minutes ago
Preston TV 52 minutes ago
Leyland TV 56 minutes ago
Leyland TV 57 minutes ago

Nearby cities with recent reports

Preston

4 recent signals

40 minutes ago
Leyland

4 recent signals

56 minutes ago
Blackpool

2 recent signals

23 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkham, England

Latest outage, problems and issue reports in Kirkham and nearby locations:

  • BeakerRick
    Rick Leeming - Beaker (@BeakerRick) reported from Preston, England

    @virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.

  • sean_wilson87
    Sean Wilson (@sean_wilson87) reported from South Shore, England

    Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻

  • NowHearThis1
    Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳

  • Nicole_Baker
    Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!

  • AliTaylorGolf
    Ali Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia Broadband speed issue

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.

  • NowHearThis1
    Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England

    @virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it

  • TheRealRagtag
    Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)

  • Adzcantsing
    Adz can't sing (@Adzcantsing) reported from Penwortham, England

    @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

  • Madhornet73
    Lee Thomas (@Madhornet73) reported from South Shore, England

    @virginmedia The red button is not working again for the football

  • Summer26948229
    Summer (@Summer26948229) reported from Blackpool, England

    @virginmedia Reduce your prices ...and improve your customer service

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!

  • andypne3
    Andy A. (@andypne3) reported from Saint Annes on the Sea, England

    @virginmedia @Sedds_lep You are not missing much Sedds. If it wasn't for woodman we would be 4 down.

  • SourEnvy
    Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England

    @virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Skossoff
    Simon Kossoff (@Skossoff) reported

    @virginmedia do you have outage in w5 5BH

  • RTGregor15
    Ryan Gregor (@RTGregor15) reported

    @virginmedia is there a problem in the GU9 area with internet?

  • ShirleySarah70
    ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported

    @virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡

  • pipjcee
    Just Phil...... 🫧⚒ (@pipjcee) reported

    @zandsaffire @virginmedia It looks to be country wide. I’ve got the same issue. Massive picture breakup, internet issues and the website is down

  • EdenGreg
    Greg Eden (@EdenGreg) reported

    @status_is_down Virgin media Down TV not working in Lincolnshire

  • robdrfc4eva
    Rob (@robdrfc4eva) reported

    @virginmedia what the hell Move home my bill quadruples over night. Old contract cancelled new one started with no consent from me. Call center handler whose english is so bad cant understand a word

  • Liv266299783891
    Liv (@Liv266299783891) reported

    @virginmedia It’s still not working!

  • LUFC_BULL
    Dan (@LUFC_BULL) reported

    @Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled

  • bc304daedalus
    richard tasker (@bc304daedalus) reported

    @virginmedia having issues with both TV boxes in Plymouth and the online issue checker says it can't check our area currently

  • kingoftheshed
    Paul Parkin (@kingoftheshed) reported

    Well done @virginmedia you did really well going a week with without issues and then BOOM this morning we’re back to “normal service” of no service as it’s also known.