Virgin Media Outage Report in Kirkham, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kirkham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Southport, Blackpool, Leyland and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Southport |
TV | |
| Blackpool |
TV | |
| Preston |
TV | |
| Preston |
TV | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkham, England
Latest outage, problems and issue reports in Kirkham and nearby locations:
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John Holt
(@MrJHolt) reported
from
South Shore, England
@Bannedanaliens1 @virginmedia I'm having similar issues. If you pay by Direct Debit you can claim from the DD guarantee, doesn't solve the speed but gives them a kick.
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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Raymond Webster
(@webbynfluk) reported
from
Penwortham, England
@virginmedia can we sort the red button issue out please
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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Andy Docherty
(@docherty53) reported
from
South Shore, England
@virginmedia gets a very poor score regarding customer service on watchdog ..I am feeling vindicated :) to be fair they score very well on broadband speed
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Ange Turner 🔶
(@AngeTurner816) reported
from
Penwortham, England
@virginmedia @Virgin_Victoria Every single evening your WiFi goes down for about two hours around teatime. Last night it went off at 6.00 pm and came back on at about 11.00 pm!
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Ice Cold Chef
(@John1827Joyce) reported
from
South Shore, England
@virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍
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Ange Turner 🔶
(@AngeTurner816) reported
from
Penwortham, England
@virginmedia Sorry. I am asking you to tell me what the problem is and what you planing to do about it!
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔
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Sister Sarah💫
(@SarahIsFab) reported
from
Preston, England
@virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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Luke Southworth
(@LukeSouthworth) reported
from
Preston, England
@MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.
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richard caines
(@rick300) reported
from
Leyland, England
U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland
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John Holt
(@MrJHolt) reported
from
South Shore, England
@virginmedia It might be worth you reading my previous tweets. I have done a considerable amount of various things to fix the issue. Shouldn't need to call when you've confirmed by email. Unless you're willing to pay for my time.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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laura
(@rileyscottl) reported
Over two hours on the phone to @virginmedia. Tech came out Friday, couldn’t fix, worst customer service from the ‘gentleman’ on the phone #virginmedia #workingfromhome #homeschooling Suggestions please! 😡
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Sophie Judge
(@judgarama) reported
@virginmedia This is actually just a bot chat, and not a human who can properly answer and resolve the issue. Can someone for heavens sake just properly contact us? This is awful customer service, I’m going to complain to OfCom of someone doesn’t contact me in the next 48 hours
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Ross Lee Moses
(@moses_ross) reported
@virginmedia A whole week with no internet whilst trying to work from home and the children attempting to access remote learning. All diagnostic tests completed and still no service. I expect this lack of service to be refunded to me and suggest you send me a new router 😡
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Caroline Short
(@CarolineJShort) reported
@virginmedia hello, I have a problem with my service but can't find a way to contact you on your website
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Mark Massiter
(@mtotheassy) reported
@virginmedia awful service. Broadband speed massively under supposed guaranteed speed. On hold over 2 hrs. Cut off twice. Impossible to work like this!
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Helen ⚫️ 🇪🇺
(@helmacrob) reported
@virginmedia Well our phone line is now down so we are not very happty
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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Conor Burns
(@ConorBurns67) reported
@virginmedia Does our superhub 3 need to be activated first? Never been used before until a few days ago.
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Julian Richards
(@julianofclapton) reported
@virginmedia I had fibre broadband plus home phone installed on Friday morning. Turned out the dongle adaptor for the phone was broken and the engineer didn't have another one. He told us to give you a ring. Of course that is impossible because you don't give a phone number.
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Matthew Wheatley
(@MatJW) reported
@virginmedia my Internet has been cutting out off and on all day (between 5 and 15 minutes each time, about 8 times in total). I'm in epping area. Are you aware of the issue and when will it be fixed?