Virgin Media Outage Report in Kirkham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Kirkham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackpool, Cleveleys, Chorley, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
TV | |
| Blackpool |
Wi-fi | |
| Cleveleys |
TV | |
| Preston |
Total Blackout | |
| Blackpool |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkham, England
Latest outage, problems and issue reports in Kirkham and nearby locations:
-
Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...
-
mick rogers
(@Mick_Rogers) reported
from
South Shore, England
@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
-
Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
-
Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
-
Julia Marmo
(@JuliaMarmo) reported
from
Fleetwood, England
@virginmedia hello no phone signal since Tuesday 12th Jan. please advise ASAP.
-
Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
-
Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
-
Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
-
Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
-
Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia What time do your customer service phone lines close?
-
Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
-
Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
-
Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
-
Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia Broadband speed issue
-
Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
-
Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks
-
Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
-
Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
-
Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
-
Angela Waterhouse
(@AngWaterhouse) reported
from
Euxton, England
@virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bobs mate!
(@I_knew_Bob) reported
@virginmedia Just tried to reset password but it is my email address that is not known, please help as I have had not email for a week now!!!
-
Leon Crosby
(@_hiero) reported
@virginmedia Hi. Yes I've been a customer for years. It lets me enter the postcode and select and address, but when I click 'next' it just pops up with that 404.
-
chellz
(@chelz_star) reported
@virginmedia No I didn't to be honest I was mostly unhappy with the way I was treated by customer services as I said my installation was supposed to be the 13th April and now I'm told I have to wait until 23 april
-
Bobs mate!
(@I_knew_Bob) reported
@virginmedia Why should I have to? It is a problem your end that needs fixing, I have lost work due to this!
-
Leon Crosby
(@_hiero) reported
@virginmedia So is it not available online right now? I really just wanted to double check the new property was on the network and the cost of getting it installed if there's no cable into the house.
-
Adam Jukes
(@AdamJukes) reported
@virginmedia And to be clear, the page not working is a recent thing. I have bought Wifi passes before - the last time in January - but cannot do so now.
-
just.a.mama
(@HeatSunset) reported
@virginmedia I signed up yesterday. A guy came to my door I want to cancel I've spent 45 min on the phone been passed department 2 department .. I was going to consider returning to you when my current broadband is up I didn't realise I was still contact but your CS put me off
-
Cassandra M Day KPSS
(@MDayCassandra) reported
@Pendles_Nina @virginmedia What's the provision for women with mental and physical health issues caused by over-sized breasts?
-
Adam Doyle
(@_adamdoyle) reported
@virginmedia I'm having trouble navigating your website. I'm coming to the end of my contract and want to look at the Offers page (recommended to me on my Account page), but everytime I go on it, the page refreshes automatically to the 'Change my Package' page
-
Yon Caant.
(@CaantsYon) reported
@virginmedia That's not a problem I'm more than happy to call again if someone can help me with the breakdown of the bill. Thanks.