Virgin Media Outage Report in Kirkham, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kirkham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Southport, Blackpool and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Blackpool |
TV | |
| Blackpool |
TV | |
| Preston |
Internet | |
| Southport |
TV | |
| Preston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkham, England
Latest outage, problems and issue reports in Kirkham and nearby locations:
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Stu Nicholls
(@stu_nico) reported
from
Walton le Dale, England
So the lack of response and the fact there is no online option to manage my BT Sport subscription means I have no option to choke up the call lines.. So much for easing the burden and stress on the customer service teams you employ @virginmedia @Virgin
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.
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Dean Kamitsis
(@deankamitsis) reported
from
Preston, England
Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.
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christian snow
(@bastardthen) reported
from
Blackpool, England
So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again
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David
(@dave6018) reported
from
Penwortham, England
@virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service
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Jack Sprigg
(@JackDSprigg) reported
from
South Shore, England
@callumtay_ @virginmedia Chat shit, you’re just bad
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Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
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David
(@dave6018) reported
from
Leyland, England
@factuk @SkyUK @virginmedia @Facebook Thanks just annoys me, I pay for full tv service and idiots reselling mean I have to pay more for my legal services
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice
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Danny McKeown-Henshall
(@Dannymaddog) reported
from
Whittle-le-Woods, England
@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌
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Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected
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ℂ𝕚𝕒𝕣𝕒𝕟
(@ciaranharkin) reported
from
Preston, England
@virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult
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Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia your isolator cable for my new router will ot plug into my wall outlet. Please help me. Dissertation due.
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Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia worst broadband experience so far. Been trying for 6 hours to get help from virgin media about my new broadband router and I havent got ANYWHERE. Please help me virgin, I have uni dissertation to do and NO INTERNET THANKS TO UR REPRESENTATIVES
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trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
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Aliya shystha Ghani
(@aliyashystghani) reported
from
Preston, England
@virginmedia literally the worst thing ever
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David
(@dave6018) reported
from
Penwortham, England
Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay
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JackC
(@JackCarroll_) reported
from
Blackpool, England
Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life
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Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kayley
(@kayIey_) reported
@virginmedia I'm loosing my holiday allowance while your connection is down and you're not even stating a cause? An £8 daily compensation that's only available after 48 hours of issues isn't really cutting it
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David Churchill
(@DavidCh05623384) reported
@virginmedia It won’t even let me type in any text that’s the issue, please can@you call me instead?
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David Churchill
(@DavidCh05623384) reported
@virginmedia I’ve just tried messaging you via what’s app, I’ve just received a message saying That’s not working and I can’t contact you that way, Sorry I’m confused I can’t contact you by email or what’s app and put on hold by phone, are you a communication company? What would you suggest?
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Hazel Bowden ✊🏻💙
(@TheHazelBowden) reported
@JB7258 @virginmedia I found the staff duplicitous, their customer service skills rooted in contempt and outright lies.
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So_Pho
(@That_Person28) reported
@virginmedia I live in Southwest London and my internet has been in and out for the past three days. I cannot work and am using all my data to hotspot. I pay £60 pm for Wifi to be intermittent. What is going on with this service?!
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ᖇOᗯᗩᑎ ᒍᗩIᑎEᔕ
(@rowanjaines) reported
@virginmedia Do you have any information on why the service has been so bad recently across the UK?
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Tim Anger
(@timangerphoto) reported
@virginmedia can you help? I have been trying to understand why my current bill has jumped almost £20. After searching the site and looking at my bills, I called your help line. I was asked to give certain characters of p/w & told I was wrong, even though I had just signed in.
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John
(@JB7258) reported
@TheHazelBowden @virginmedia I have had no problems with Virgin service wise but it kept creeping up and getting ridiculously expensive, I’ve now halved the bill. My wife and I have had Tesco phone deals for years now and they have been ok so far.
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David Churchill
(@DavidCh05623384) reported
@virginmedia Why are you not proactive in helping resolve issues and helping customers, you are wasting millions on advertising but not looking after your customers?
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bag juice
(@notrowenaa) reported
I got a financial advisor and they traced some outstanding accounts on my credit report and Virgin Media are claiming I have an account with them. The account was from uni days so make it make sense? I haven’t used them since, never gone back.