Virgin Media Outage Report in Kirkham, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Southport, Blackpool, Preston and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
||
| Blackpool |
Wi-fi | |
| Southport |
Wi-fi | |
| Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Preston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kirkham, England
Latest outage, problems and issue reports in Kirkham and nearby locations:
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia
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Aaron
(@Logical1966) reported
from
Preston, England
@virginmedia sat in all day for my new phone to be delivered only when I ring you tell me it’s out of stock wtf
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
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Jen
(@typicalgrill) reported
from
Preston, England
@EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃
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Will Stephen Lynes
(@Welsh_Will70) reported
from
Blackpool, England
@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
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Philip Dent 🇪🇺
(@prdent73) reported
from
Euxton, England
Noooo!!! The virgin media wifi is down. We might have to start talking to each other..
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Mark
(@markhol55) reported
from
South Shore, England
@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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Danielle Hickey
(@McGovernDanDan) reported
from
Penwortham, England
@virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡
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DV
(@MrVestibule) reported
from
Preston, England
Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.
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Megan Johnson
(@meganlouise1233) reported
from
Preston, England
@virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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💀 𝙇𝙚𝙬𝙞𝙨🔥
(@Lewis_WTF) reported
@virginmedia I have done this already too and according to the website there’s no issues with broadband, tv or mobile 😕
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Marilyn@StHelens
(@MarilynSParker) reported
@virginmedia engineer been and supplied new router plus fixed some probs in box and re lead but now desktop cannot connect to router. Help please.
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Chris Storey
(@ChrisRFW) reported
I was warned that @SkyUK were a nightmare when you got out of your tv and broadband welcome deal. Utter joke and dreadful customer service. Looks like I'm heading back to @virginmedia
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MarkyW73
(@markyw73) reported
@virginmedia Yes, you’re correct! I think I’ll just leave my comments here for other’s to see how poor things have got, and no, I won’t be investing my time ringing you back. I’ll update this thread IF I ever do get a reply
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Peter Mc Daid
(@PeterMcDaidWine) reported
@virginmedia no. I called in and got the automated update at the time. Signed up for text notifications. Got nothing. Told of long wait times. I'd really like to know if I'm going to be credited as last time there was an outage I was told there was a minimum outage req before compensation
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Dominic Allen
(@domjallen) reported
@virginmedia The issue in my local area seems resolved. Our Internet is working again, but from online work I was unable to complete for that period I've lost £150 of income.
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Mr R
(@Happyhammer68) reported
To anybody considering joining @virginmedia for broadband, a word of advice, DON’T!! Have had a network issue since I had it installed. All tests I’ve done say there is a network issue, and today a live chat says that it’s all fine!! Still getting intermittent broadband!! 😡😡
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Stuart
(@ItsSK1998) reported
@virginmedia Yeah, same as usual, no known issues
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Stephen Porton
(@swporton) reported
@virginmedia It was a problem on Friday. I haven’t noticed any issues on Saturday, Sunday or today.
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B4dCh1ck3n 🐥
(@B4dCh1ck3n) reported
@virginmedia Obviously being a customer for 15 years means nothing. As long as VirginMedia save a few quid and make me wait. Nobody wants to be forced to work from home. But here we are in the middle of a pandemic being forced to do just that. But unable to work due to crap service.