Virgin Media

Virgin Media Outage Report in Kirkham, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkham, Lancashire, England 10/20/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkham, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Preston, Leyland, Blackpool, Bretherton and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Wi-fi
United KingdomLeyland Internet
United KingdomBlackpool TV
United KingdomPreston Total Blackout
United KingdomLeyland Wi-fi
United KingdomLeyland Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Kirkham, England

Latest outage, problems and issue reports in Kirkham and nearby locations:

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬

  • emyee20 Emily Haydon (@emyee20) reported from South Shore, England

    So @virginmedia after 8 years of loyal custom you want to charge us more for our T.V and internet than we have been paying, or that our friends pay ......jog on! @TalkTalk @SkyHelpTeam @bt_uk what t.v and internet packages can you offer a loyal customer.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs

  • MrJHolt John Holt (@MrJHolt) reported from South Shore, England

    @Bannedanaliens1 @virginmedia I'm having similar issues. If you pay by Direct Debit you can claim from the DD guarantee, doesn't solve the speed but gives them a kick.

  • chrisseyduffy Christina Duffy (@chrisseyduffy) reported from South Shore, England

    @6Billie @virginmedia Wasn’t until I rang that I knew there was an issue with everyone’s even then it was an automated message that told me. I was messing with the wires all morning stressing out 😂 xx

  • SandraMangan_ Sandra Mangan (@SandraMangan_) reported from South Shore, England

    @virginmedia I have checkedea h time it happens. It’s saying there is no Problem. It’s happening several times a day, for short periods. Very frustrating.

  • LukeSouthworth Luke Southworth (@LukeSouthworth) reported from Preston, England

    @MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.

  • John1827Joyce Ice Cold Chef (@John1827Joyce) reported from South Shore, England

    @virginmedia morning Team. I appear to have lost my original password for my TiVo box. Is there a way to locate this, I’ve never changed it from the day of fitting. Thanks in advance 😊 new devices arriving tomorrow and I need to hook them up via WiFi

  • davejthorp The Strictly Spoiler (@davejthorp) reported from Preston, England

    @virginmedia Well it’s sorted. In 2 weeks time. Which is a bit poor that I have to wait 2 weeks for you to fix your error

  • SarahIsFab Sister Sarah💫 (@SarahIsFab) reported from Preston, England

    @virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000

  • MrJHolt John Holt (@MrJHolt) reported from South Shore, England

    @virginmedia It might be worth you reading my previous tweets. I have done a considerable amount of various things to fix the issue. Shouldn't need to call when you've confirmed by email. Unless you're willing to pay for my time.

  • rick300 richard caines (@rick300) reported from Leyland, England

    U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland

  • John1827Joyce Ice Cold Chef (@John1827Joyce) reported from South Shore, England

    @virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Leyland, England

    Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!

  • BobbyBattersby bobby (@BobbyBattersby) reported from Chorley, England

    @ITV gone down on @virginmedia

  • AngeTurner816 Ange Turner 🔶 (@AngeTurner816) reported from Penwortham, England

    @virginmedia @Virgin_Victoria Every single evening your WiFi goes down for about two hours around teatime. Last night it went off at 6.00 pm and came back on at about 11.00 pm!

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • helencoyston Helencoyston (@helencoyston) reported

    @virginmedia hello, we have recently upgraded to TV package. Nearly two weeks later and it’s still not working. Whenever I call, it cuts off after 30 mins of waiting. Help immediately please.

  • patricksturg patricksturgis (@patricksturg) reported

    @virginmedia I am supposed to have 500mb broadband but when I am connecting on Zoom, it constantly freezes & I get a message saying I have an unstable connection. I get the same when I am watching streaming tv.

  • Cathy_TwoHalves Cathy Long (@Cathy_TwoHalves) reported

    @virginmedia So just to confirm before I spend any more valuable time on this, they can do things your tech support team can’t do?

  • welsh_girlie me (@welsh_girlie) reported

    @SkyHelpTeam Hi have tried on several occasions to get through. Waiting anything from 30-60 minutes. Still having issues. Maybe @virginmedia would be the answer as sky you are useless.

  • kylajardine Kyla Jardine (@kylajardine) reported

    Big companies do not have their **** together AT ALL! @IKEAUK @virginmedia your customer services are terrible and you have staff working BTS who are up to some dodgy AF stuff (and your hold music is awful).

  • GhostlyFelis Sammy 🐳 (@GhostlyFelis) reported

    @Sarah_Fenola @virginmedia Heyy have you got anywhere with it? I just used their text service at 0753 305 1809 and got it cancelled, hopefully getting a confirmation email. It took all day as had to wait for the first person then the other department but it was a lot nicer than being on hold for so long!

  • mick_bash Mick Bash (@mick_bash) reported

    @virginmedia 3 days on the text support, can only think you are avoiding the issue to get another bill out of me. Passed from one person to another with approx 22 hour gap between each. Horrendous service.

  • Joanne57442452 Joanne (@Joanne57442452) reported

    @virginmedia we have done all that the website has told us to do and yet still no broadband. According to your website there’s no issue and yet clearly there is as internet was working fine about 2 hours ago

  • littlecinnamon Lindsey M. Clarke 💙 (@littlecinnamon) reported

    @jonflyingtiger @virginmedia Hahaha oh god, that IS bad 🙈

  • BBdance1995 BB ( beth Lang) (@BBdance1995) reported

    @virginmedia He said that I should of had the call and apologised. And that the complaint is still open and a manager needs to call me