Virgin Media Outage Report in Kirkham, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackpool and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Preston |
Phone | |
| Blackpool |
Internet | |
| Preston |
Internet | |
| Preston |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkham, England
Latest outage, problems and issue reports in Kirkham and nearby locations:
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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sarah
(@ms_sasmassey) reported
from
Preston, England
Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others
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Bunny 💙
(@Tiiredbunny) reported
from
South Shore, England
@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia Why is the red button not working on SkySports
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia The red button is not working again for the football
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
South Shore, England
@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
Blackpool, England
@AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon
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TheAspiLawStudent #NoReturns
(@LawAspi) reported
from
Chorley, England
@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ceri_Brown
(@Ceri_Brown) reported
@virginmedia We've been told that it'll be sorted by the 1/12. I understand it isn't a complete outage but the impact is bad enough that I strugle attend my lectures or complete research as my internet keeps cutting out. How is that acceptable for a paid service? Get better wifi at McDonald's
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Samantha Cullum
(@sam_47_cheese) reported
@virginmedia Hi I've tried calling today and I can't get through to anyone as I don't have an account password because I haven't received my welcome email. I've also tried 2 other phone numbers sent to me through your online chat service with no success...
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lola
(@gaptoothgirl) reported
@virginmedia hiya - im new to virgin media as i've moved and was supposed to get superfast broadband. wi-fi is sporadic at best and doesnt reach all rooms. ive tried all the app methods and help on site but no improvement. i'd like to leave ideally as service is not as promised.
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Isobel Holmes
(@izzyaho) reported
@virginmedia please help, I have been massively over charged - and whilst you have agreed to lower my future bills I want to ensure I will be refunded on my current one which is 8 times what it should be
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Rachel Martel
(@OM_RachelMartel) reported
Hi @virginmedia Am being bombarded by crackly calls from your Indian technical centre. They say it's about internet connection.Then they hang up. Driving me mad. Is it a scam? 😡😡
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Liz Ward
(@lizward64) reported
@virginmedia I can not get through to the team, I do not have an hour to spend on hold using my mobile minutes for the phone to be put down. I am an NHS key worker working from home I need reliable internet. Might I suggest you call me or send a further engineer
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Mark
(@_One8Seven1_) reported
@virginmedia Only tried it on my phone. It’s not a problem. I’m on the latest iOS beta so I expect it’s to do with that. I just wanted to see if it was a known issue but obviously not. Thanks.
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Martin “Mez” Meredith
(@mezzle) reported
@scott__willson @virginmedia I’m eligible for fttp... 900 down 110 up
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charlotte 🍂
(@acnhcharIotte) reported
@virginmedia It always has a poor connection in my bedroom and I always turn off my other devices when I’m on my laptop so I would be able to watch and stream videos. It also keeps turning off which gets me so frustrated. I did get a booster but nothing is working.
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Martin
(@HiMartinHere) reported
I've just cancelled an 18-month @VirginMedia contract (£82 per month) because the customer service team won't refund the £20 I was charged for an error they made. Think of that.