Virgin Media outages and service status in Saint Annes on the Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saint Annes on the Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Annes on the Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Annes on the Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Annes on the Sea, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Cleveleys, and Southport.
Community Discussion
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Virgin Media Issues Reports Near Saint Annes on the Sea, England
Latest outage, problems and issue reports in Saint Annes on the Sea and nearby locations:
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia How come I can get through to your sales dept in 5 mins but still not through to support team after 45 mins? Is it that you have so many issues or don’t bother enough to staff appropriately? #justasking #customerservice
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Mark (@markhol55) reported from South Shore, England@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
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Lee Thomas (@Madhornet73) reported from South Shore, England@virginmedia Hi my box as stopped work and keep rebooting and says there is and issue and could take upto 3 hours? What should I do
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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mick rogers (@Mick_Rogers) reported from South Shore, England@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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BeanBolt (@BeanBolt) reported from Southport, England@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Jordan (@JordanKing1512) reported from South Shore, England@virginmedia Spoken with plasterer and to fix the K Rend £2000, they need to redo the full front of my house for it to match!!! I need this sorting urgently and need to speak with someone who can assist with this, it’s beyond a joke.
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Bunny 💙 (@Tiiredbunny) reported from South Shore, England@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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archer (@archer74376245) reported from South Shore, England@virginmedia @BAFTA Great broadband absolutely lousy customer service been trying to sort out something on my account since March so had to cancel and go to sky what a shame they don’t care about existing customers
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The Dadblogs (@The_dadblogs) reported from South Shore, England@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Sean Wilson (@sean_wilson87) reported from South Shore, EnglandOnce again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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dario (@Seasiderdario) reported from South Shore, England@Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty
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Adz can't sing (@Adzcantsing) reported from Penwortham, England@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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Andy 'life is short' Docherty (@docherty53) reported from South Shore, EnglandMorning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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Will Stephen Lynes (@Welsh_Will70) reported from Blackpool, England@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Poole (@nrpoole) reported@virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?
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EA (@eanne30) reported@virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼
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James Robertson (@JameskRobbo) reported@virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces
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TheModSmith (@TheModSmithYT) reportedMy household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?
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Stephen McCauley (@43mccauley) reported@virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay
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🏃♀️ 💯 Di Brander 💯 🏋️♀️ (@DiBrander) reportedDisaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.
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Alexander Stone (@mikael_gatfi) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.
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Man in Black 2125 (@In2125) reported@virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming
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Davie G 🇬🇧 (@fredbeare) reported@virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know
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Carrie Walsh (@carrie_walsh_) reported@virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?