Virgin Media Outage Report in Saint Annes on the Sea, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Annes on the Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Annes on the Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Saint Annes on the Sea, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Blackpool |
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| Blackpool |
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| Blackpool |
Wi-fi | |
| Southport |
Internet | |
| Southport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Annes on the Sea, England
Latest outage, problems and issue reports in Saint Annes on the Sea and nearby locations:
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia Why is the red button not working on SkySports
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
Blackpool, England
@AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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Bunny 💙
(@Tiiredbunny) reported
from
South Shore, England
@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
South Shore, England
@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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charly thompson
(@Shyfish) reported
@virginmedia How do I make a complaint when I'm not a customer. Making one about one of your employees coming to my door and telling me in an authoritative manner getting me upset, that I'm getting charged next time my strimmer goes through neighbours wire.
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Al
(@itsalgordon) reported
@virginmedia Thanks but I've moved to @bt_uk and couldn't be happier. Better WiFi signal and customer service employees who actually do their jobs. Good Riddance Virgin Media! #ImFree
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Julia Laite
(@JuliaLaite) reported
@virginmedia Oh also, offering loyal customers better rates only when they go to cancel is just slimy behaviour.
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Rich Grove 🏴 🇪🇺
(@Rich_Grove) reported
@virginmedia Yep I just said that. I wasn't aware the pod had changed the settings. Those settings have been changed back as I do not intend to use the pod as I have now said multiple times. I should not need it to have a WiFi signal as I didnt before so I just want to get my service back
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🇬🇧 ℙ𝕒𝕦𝕝 🇬🇧
(@May16L) reported
@LeePartridge16 @NagasakiHendo @virginmedia If they won’t match the price, say you want to cancel. Then ask about deals for new customers and can they sign you up while you’re on the phone to save ringing back. Worked for me with Sky a couple of years back. TBF I was having a laugh at that point but they went for it.
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Kaz
(@koneill_94) reported
@virginmedia Virgin tv go experiencing technical issues - when this will be fixed please? Really poor user experience every time we use this.
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Burhain Ghauri
(@Brumknowsbest) reported
@virginmedia Why has the broadband issue not been resolved? still having intermittent issue,
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Julia Laite
(@JuliaLaite) reported
Dear @virginmedia. You have just put me through a 2 HOUR (yes! 2 HOURS!) whatsapp conversation, after I waited for a call since yesterday trying to cancel my internet. Now you are charging me for an additional month (2 months total) I am just 2 days late for the 30 day notice.
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Mark H 💙💚❤️🏥
(@MarkH_Photo) reported
@virginmedia I'm on a 1GB Fibre plan. The test is via a wired connection on a gigabit network inside my house. All the equipment on my network is operating correctly. But like I said - yesterdays test was a wired connection via Cat6e cable direct from PC to hub.
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Rich Grove 🏴 🇪🇺
(@Rich_Grove) reported
@virginmedia 5G vanished BEFORE the pod was here so 5G was missing everywhere after always working as it never came back when you had major issues country wide earlier this week. Nothing to do with the pod, albeit the pod did re-merge the channels.