Virgin Media Outage Report in Saint Annes on the Sea, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Annes on the Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Annes on the Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Saint Annes on the Sea, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Southport, Cleveleys and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
||
| Southport |
Internet | |
| Cleveleys |
Wi-fi | |
| Blackpool |
Internet | |
| Ormskirk |
Internet | |
| Southport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Annes on the Sea, England
Latest outage, problems and issue reports in Saint Annes on the Sea and nearby locations:
-
Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia The red button is not working again for the football
-
Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
-
Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
-
Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
-
sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
-
Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
-
Chris Webb
(@ChrisPWebb) reported
from
Blackpool, England
Just as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez
-
Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
-
BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
-
Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
Blackpool, England
@AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon
-
Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
South Shore, England
@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
-
Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
-
Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia Why is the red button not working on SkySports
-
BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
-
Richard Foster
(@fos100) reported
from
New Longton, England
Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
-
Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
-
Richard Foster
(@fos100) reported
from
New Longton, England
Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
-
BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
-
NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
-
Bunny 💙
(@Tiiredbunny) reported
from
South Shore, England
@virginmedia I will leave it open but nothing popped up earlier should I sign in?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kathryn Hinchliffe
(@KathrynHinchlif) reported
@virginmedia Yes it says 10pm!! I would call bit cant get trough since moving to virgin service is terrible roll on when I can go back to @SkyMediaUK
-
Killingbest08
(@killingbest08) reported
@virginmedia @virginmedia @Virgin after 1 hour and 5 minutes of waiting on hold you cut me off. Worst Internet provider ever! Internet and customer service is shocking!!!
-
Thomas
(@orginarymagoo) reported
@virginmedia your call centre for upgrades is appealing today. Haven't had an issue in years, but your call centre is unhelpful and tried to run a credit check before they'd even confirmed an offer was available.
-
Renna McDonagh
(@RennaMcDonagh) reported
@virginmedia your reputation for really poor customer care is well deserved. Without doubt the worst I have ever encountered.
-
Rashmi | रश्मि
(@Rashmi_LDN) reported
@virginmedia i haven’t had tv service since 6 Dec. I was advised it was an area issue & I would be reimbursed. I’ve now been told its cos of a faulty box and I won’t be reimbursed - but if I hadn’t been told that fault was service issue I wouldn’t have been without tv for so long
-
Lisa Taylor-Fitter
(@LisaFitter) reported
@virginmedia I understand the factors - just don’t understand the stupidity of spreading the solution over 6 weeks - means more postage, more packaging and a dissatisfied customer. Ridiculous
-
Killingbest08
(@killingbest08) reported
@virginmedia @Virgin after 1 hour and 5 minutes of waiting on hold you cut me off. Worst Internet provider ever! Internet and customer service is shocking!!!
-
Joshbaked
(@Joshbaked_) reported
@virginmedia And when we asked for a deadlock letter the account was cancelled. We have been and are currently on the phone to your customer service for the past 2.5 hours and have got nowhere
-
Adam Hill
(@AdamHil78105271) reported
@virginmedia I have called 0345 454 1111 over 15 times. Your agents either have no idea, or they promise things that don’t happen. I recommend you put in place a customer services team with expertise to solve problems, that can actually call customers back and respond to customer complaints
-
Chris Sheehan
(@chasheehan) reported
@virginmedia Then that’s a problem with your customer service. What should happen is you ask him to DM account deets / swap security codes/arrange call, and then sort it out. One call, book engineer who’s in contact with tech team, done. You’re lost in your own cost savings labyrinth.