Virgin Media Outage Report in Penwortham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Chorley, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
TV | |
| Blackburn |
Internet | |
| Blackburn |
||
| Preston |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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LeChonk
(@J_w_D94) reported
from
Horwich, England
@virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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Rick Leeming - Beaker
(@BeakerRick) reported
from
Preston, England
@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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Amy 🌼
(@geordiegal97) reported
from
Preston, England
@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
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TheAspiLawStudent #NoReturns
(@LawAspi) reported
from
Chorley, England
@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bryan benson Esq
(@noimspartakus) reported
@virginmedia help!!!!!!!
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Leona Hussey
(@leonahussey) reported
@virginmedia Disabled and no bb. Please help. My personal alarm depends on bb to work.
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JP Brownie
(@jeffpapis) reported
@virginmedia intermittent connection and very slow speeds in PE4. It’s a recurrent feature on a Sunday! Please fix this.
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justin
(@gooner35) reported
@virginmedia Done that many times can get some one to ring me I been customer for 13 years
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Alex Rodgers
(@alexrodgers119) reported
Apologies once again for the lack of stream tonight due to ongoing internet issues with @virginmedia... ever since Wednesday the bitrate upload fluctuation has been dreadful. Fingers crossed we can get something sorted soon, genuinely gutted my ISP is currently this poor... 😞
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paul hemmens
(@PHemmens) reported
@virginmedia I have spoken to the technical team on numerous occasions, no help. I need a new hub
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tina starmer
(@rokkitten) reported
@virginmedia I upgrade my phone, old phone was deactivated and I still don't even have my new phone which I was told I would get yesterday, then told it was on backorder so I have to just sit and wait, 6hrs on chat and lied to and then the last CS agent I spoke to had a serious attitude issue
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Lee B
(@MrBez1) reported
@derrickca @virginmedia Just so you’re aware del normally if a problem can’t be fixed despite numerous call outs they are in breach of their contract with you so you can terminate it without any charges fees etc they’re the ones who can’t provide the service
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The Purrminator
(@ThePurrminator) reported
@virginmedia Yeah sure you will! You've never fixed the app streaming issue it's been over a year! I call up you ask me to reboot everything as if it works it does that moment you close the call 20 mins later it freezes again. There's no customer service from you just empty promises!
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Leona Hussey
(@leonahussey) reported
@virginmedia I’m in London. My broadband is down. I’m disabled and my personal alarm is connected to the phone line which is down. Please help. Thanks