Virgin Media Outage Report in Penwortham, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Bretherton, Preston and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Hi!! Just letting you know my land line issue still isn't fixed. Someone is supposed to be calling me back today. I'm really hoping they do. Just wanted to say thanks to Robert too for being so helpful. Despite this still driving me mad.
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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Ali Gudgeon 💙
(@Libra_Comms) reported
from
Preston, England
@virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?
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David Walton
(@Davegas2) reported
from
Feniscowles, England
@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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Chrissie Fuller
(@miteamshirts) reported
from
Chorley, England
Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia my internet/tele are not working! Second time in the space of a few weeks
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia How many more times, the landline is NOT working (no dial tone).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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menacing fish
(@fish_menacing) reported
@virginmedia Is this the same generic answer you give everyone and it's not just me having this problem multiple customer are having this issue and it's nothing to do with the connection my end doesn't matter cancelling contract after December poor service provider
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pandasarerobots
(@pandasarerobots) reported
@virginmedia I've been trying for days to speak to someone about my new order and have got nowhere. Your customer service telephone team have hung up and your WhatsApp team directs me to the telephone team. Please can someone speak to me about this?
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Martin
(@deepdean) reported
@GoFigureItOut2 @virginmedia I was on the phone to them 6 hours last week and the issue is still not resolved. Ironically they are a fast telecom company
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Finola Riseborough
(@Finola_Rise) reported
This is atrocious. We could get @virginmedia here in days!! Can you either get us an install next week or release us from our contract. This is YOUR mistake, we were very clear about install requirements & were assured this wouldn’t be a problem
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Gary Lilley
(@garylilley88) reported
@virginmedia I can’t as I’ve moved and it won’t let me sign up to my new address but regardless still can’t get it at my old address down the road! Get laying alongside the rail lines Grantham —> Sleaford and you’re quids in around here believe me!
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Rileyyyy
(@RileyBanter) reported
@virginmedia Your internet is horrific. Another day another problem, WiFi is on but no internet connection. Will definitely be changing soon
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Andrew Herrington
(@Hezzie007) reported
@virginmedia tell me that straight away to avoid this pointless conversation…. or email whoever is in the faults department and tell them it’s broken! i have contacted virginmedia - that’s you! how your internal systems work isn’t my concern
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HandsomeEddie
(@HandsomeEddie1) reported
@virginmedia usual inept service. Apparently we don't have a fault and neither do all our neighbours. No landline and no broadband. Now having to travel into office.
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Donna
(@GoFigureItOut2) reported
@virginmedia No - mother was on the call in total for 23 minutes with no resolution - do you have an address where I can register a complaint re an old cheque that is now out of date - she hasn't presented it and its a year old - but one of the security question that she failed is what was
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia I will not be able to make this appointment. Please can we reschedule for 5 pm today? Could you also send me details of who I should contact in order to lodge an official complaint for failure to provide a service?