1. Home
  2. Companies
  3. Virgin Media
  4. Penwortham
Virgin Media

Virgin Media outages and service status in Penwortham, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Penwortham, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 3, 11:19 AM GMT+1.
  • 53% Internet (53%)
  • 18% TV (18%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Penwortham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Penwortham, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Darwen, Southport, and Leyland.

CityProblem TypeReport Time
Blackburn Internet 6 hours ago
Blackburn Internet 12 hours ago
Blackburn Wi-fi 1 day ago
Blackburn E-mail 1 day ago
Blackburn Internet 2 days ago
Blackburn Internet 2 days ago

Nearby cities with recent reports

Blackburn

23 recent signals

6 hours ago
Preston

1 recent signals

4 days ago
Darwen

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Penwortham, England

Latest outage, problems and issue reports in Penwortham and nearby locations:

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

  • IanForrest10
    Ian Forrest (@IanForrest10) reported from Blackburn, England

    @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

  • TheRealRagtag
    Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)

  • ms_sasmassey
    sarah (@ms_sasmassey) reported from Preston, England

    @virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

  • ShevingtonShark
    SHEVINGTON SHARKS (@ShevingtonShark) reported from Shevington, England

    @virginmedia we have NO Internet at WN6 8BQ ALL DAY. This is very, very poor. What is the problem??

  • Knitswithbeer
    knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬

  • miteamshirts
    Chrissie Fuller (@miteamshirts) reported from Chorley, England

    Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!

  • Ben6987
    Ben Powell (@Ben6987) reported from Common Edge, England

    I’m fed up of @virginmedia channel guides not showing, internet keeps dropping out, apps won’t load up and it’s getting ridiculous for what we pay!!! I’m paying for a service that is not being provided!!! Im going to start looking elsewhere I think #virginmedia #ripoff

  • StephenMonk1970
    The Monk (@StephenMonk1970) reported from Preston, England

    Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me

  • BooCavapoo
    BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England

    @virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.

  • wightpie
    Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • stavroversfc
    s. whalley (@stavroversfc) reported from Lower Darwen, England

    @virginmedia your broadband is down again 🤬

  • Shigufta1
    Shigufta khan (@Shigufta1) reported from Blackburn, England

    @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

  • PattipooFoy
    patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • BeakerRick
    Rick Leeming - Beaker (@BeakerRick) reported from Preston, England

    @virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.

  • TheRealRagtag
    Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    @virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.

  • Nicole_Baker
    Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.

  • TerryBpne
    Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • djraw123
    jane rawlings (@djraw123) reported

    @virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !

  • jobber_phil
    Philip Cross (@jobber_phil) reported

    @OliverGMcManus @virginmedia so you had no internet for 7 weeks you say, speak to a solicitor because they have broken the contract and you should not have to pay.

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia Yes, and there is no issue showing

  • melvynmalloch
    Melvyn Malloch (@melvynmalloch) reported

    @virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating

  • sadiejane29
    Sadie~Jane (@sadiejane29) reported

    @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑

  • cornynthecob
    Suzanne Cornyn (@cornynthecob) reported

    My Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.

  • cschmeer
    Christian Schmeer (@cschmeer) reported

    @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but is a weird spot as all my network connections run to the cupboard by the entrance.

  • sunnysenguk
    Sunny Singh (@sunnysenguk) reported

    @virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬

  • TheGamingH1v3
    Dave's Gaming (@TheGamingH1v3) reported

    @virginmedia can you sort the internet issues out ffs 3 days it’s been like this and I’m unable to work

  • Twobobtodd
    Philip todd (@Twobobtodd) reported

    @virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!