Virgin Media outages and service status in Penwortham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Penwortham, including 4 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 14, 1:41 PM GMT+1.
- Internet (54%)
- Total Blackout (16%)
- Wi-fi (15%)
- E-mail (9%)
- Phone (4%)
- TV (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penwortham, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Southport, Leyland, and Darwen.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 2 hours ago |
|
Blackburn
|
Internet | 5 hours ago |
|
Blackburn
|
Internet | 8 hours ago |
|
Blackburn
|
Wi-fi | 18 hours ago |
|
Blackburn
|
Total Blackout | 1 day ago |
|
Blackburn
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Michelle E (@Elle83) reported from Walton le Dale, England@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
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Taz Ali (@TazAliPreston) reported from Preston, England@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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sevs66 (@mgsevs) reported from Kirkham, England@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Richard Foster (@fos100) reported from New Longton, England@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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sarah (@ms_sasmassey) reported from Preston, England@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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Angela Waterhouse (@AngWaterhouse) reported from Euxton, England@virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, EnglandIt seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬
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🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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emma2511 (@emmawinstanley1) reported from Aspull, England@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Ian Forrest (@IanForrest10) reported from Blackburn, England@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve_Wright (@SteveWright58) reported@virginmedia Why has everything just gone down?
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lynda (@lynport) reportedCan you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.
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Freispch (@freispch) reportedCurrently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.
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Samet (@Samet_UK) reported@AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.
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Jordan || Dean Kinnie || (@ECTXPLXSM) reported@virginmedia @TheRealRokib Its been down for some people for days this isnt quick enough
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𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported@virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.
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Leon Fear (@LeonFear) reportedIf I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!
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ROBERT DEAR (@kipianitblisi) reported@MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.
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Vicky (@CityVicks) reported@virginmedia My point was more that you’d know better than me, but whatever. No issues in my area are showing.
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𝔹𝕠𝕓-𝕓𝕒𝕔𝕜𝕒𝕓𝕚𝕝𝕚𝕥𝕪 ⚒ 🫧 (@Bob_backability) reported@virginmedia why can't you sync your transmission with the terrestrial or Sky service because my neighbour is ruining these games for me. He screams like a banshee on heat 40 seconds "before" we score. #NORENG