Virgin Media Outage Report in Penwortham, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Chorley, Preston, Leyland and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
TV | |
| Preston |
Internet | |
| Preston |
Internet | |
| Preston |
Internet | |
| Preston |
TV | |
| Preston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Richard Foster
(@fos100) reported
from
New Longton, England
Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
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Amy 🌼
(@geordiegal97) reported
from
Preston, England
@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
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BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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Rick Leeming - Beaker
(@BeakerRick) reported
from
Preston, England
@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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Andy A.
(@andypne3) reported
from
Saint Annes on the Sea, England
@virginmedia @Sedds_lep You are not missing much Sedds. If it wasn't for woodman we would be 4 down.
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🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Richard Foster
(@fos100) reported
from
New Longton, England
Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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Ian Forrest
(@IanForrest10) reported
from
Blackburn, England
@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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patricia foy
(@PattipooFoy) reported
from
Blackburn, England
@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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Richard Foster
(@fos100) reported
from
New Longton, England
Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Marie
(@k3llyafc83) reported
@nick_tml @SkyUK Wished I'd stayed with virgin media, never had problems like this only been with em 3 months
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keith graham
(@keithgraham86b) reported
@virginmedia Well more broken promises …was told that construction team would call within 24 hrs - Guess what nothing !! Again not surprised 😮. Whether I misheard (not difficult with Virgin) no phone call or actual visit happened. AGAIN 🤬
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David B
(@butters97) reported
@virginmedia Says my hub is not connected properly! It is I reset it and it’s flashing green. All service was lost yesterday morning. I rang virgin and it said sorry for intermittent service and do I want text updates however on you service checker it said everything is okay. Obviously not!!
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me
(@godisfake989) reported
@virginmedia has the WORST System even sing in to the app then sign in to again to pay it’s a joke
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Martin Hollamby
(@martin_hollamby) reported
@SkyUK yet another problem with service in postcode RM18, 3years at least 6 outages. Moved here from an area serviced by faster Virgin Media; 10yr no issues. I’d be better off with a carrier pigeon than this! ££ per month for this?! Ridiculous, feel like I’ve gone back a decade!
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leave❤️
(@p0keret) reported
im gonna kms if virgin media doesnt get their **** together
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The Coffee Lab
(@The_Coffee_Lab) reported
@virginmedia I’m desperate for help! I’m abroad and my phone isn’t picking up any signal at all. I have roaming on and all my settings seem okay
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Chigs
(@Chigglesworld) reported
@virginmedia please dm me, can't report issue with connection. Have rebooted router. In the HA (Edgware)
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Martin Whitham
(@DocmartyAus) reported
Only @virginmedia would offer a 7-14 day resolution for the addition of netflix to a package you are already paying for, when you can get netflix directly in minutes. Run. Run away now before you get Volted
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Dr Robaire Beckwith 🇪🇺 🇺🇦
(@RobaireBeckwith) reported
The vile and disgusting @VirginMedia company have resumed their harassment by again sending bills and demands for a service we don’t have after saying they had made an error. Virgin WE DO NOT HAVE AN ACCOUNT WITH YOUR COMPANY. I’ll continue to trash @VirginMedia until this stops