Virgin Media Outage Report in Penwortham, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Leyland, Southport, Blackburn and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Leyland |
Internet | |
| Preston |
TV | |
| Leyland |
||
| Southport |
Internet | |
| Southport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Drage
(@andy_drage) reported
@virginmedia VM down in NN3? had an outage last weekend and was off from Friday evening until Saturday lunchtime - has been patchy all week and now it is down again - what is going on?
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🇬🇧
(@EnglishSquidx) reported
Virgin media internet has been shockingly bad for ages now then yesterday and even today it’s constantly connecting then disconnecting I’ve looked on the website everything in my area apparently is normal and I’ve reset the router a few times to see if that’ll work but nope …
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Chloe Clarke
(@ChloeClarke_x) reported
@virginmedia We have run the tests and it is saying the hub is offline? The internet has been an issue for weeks now
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Robbie Whiteley
(@robwhiteley21) reported
@virginmedia broadband down for the 3rd time in less than 2 weeks, not good enough - will be switching out if this isn’t resolved soon. Get it sorted!!
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Rob Blackmore
(@BlackmoreNFFC) reported
@virginmedia The problem is that I was up early this morning and the status was showing as ‘fine’ but there was nowhere to REPORT it. The issue has since been reported by other residents in this area and now acknowledged. This is a new build and I’m 6 months in to the contract.
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Darren Lyon
(@DarrenL37612327) reported
@virginmedia how you can call yourselves a broadband provider astounds me your service is terrible can’t wait to leave #iwantoutnow.
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Craig Naples but anonymous. Terrifying. OooOooOooo
(@crgn) reported
@virginmedia As the main reason I keep a landline going is exactly the situation I described - that is, for use in a power cut - I'll probably just dump the landline service. You charge far too much as it is.
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Chloe Mitchell
(@ChloJo1992) reported
@virginmedia Broadband is still not working. My partner has FINALLY just got through to a member of your team so 🤞 they can help!
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Louis Hervik
(@louisnorway) reported
@virginmedia how is your service down AGAIN?? Can you give an ETA on when it will be back in SW20?
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MikeW
(@mikewiow) reported
@virginmedia Phishing LACK of help.