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Virgin Media

Virgin Media Outage Report in Penwortham, Lancashire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Penwortham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Penwortham, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Chorley, Southport, and Leyland.

CityProblem TypeReport Time
Blackburn Wi-fi 8 hours ago
Blackburn Wi-fi 15 hours ago
Blackburn Internet 16 hours ago
Blackburn TV 17 hours ago
Blackburn Wi-fi 2 days ago
Blackburn Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Penwortham, England

Latest outage, problems and issue reports in Penwortham and nearby locations:

  • WhitingColette
    Col.stavoess. (@WhitingColette) reported from Euxton, England

    @virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay

  • stephraim83
    Steven E Whittaker (@stephraim83) reported from Chorley, England

    Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...

  • Logical1966
    Aaron (@Logical1966) reported from Preston, England

    @virginmedia sat in all day for my new phone to be delivered only when I ring you tell me it’s out of stock wtf

  • TerryBpne
    Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.

  • dazzle961
    andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

  • AngeTurner816
    Ange Turner 🔶 (@AngeTurner816) reported from Penwortham, England

    @virginmedia @Virgin_Victoria Every single evening your WiFi goes down for about two hours around teatime. Last night it went off at 6.00 pm and came back on at about 11.00 pm!

  • TerryBpne
    Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!

  • RealStuartCarey
    Stuart Carey (@RealStuartCarey) reported from Kirkham, England

    @virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔

  • TerryBpne
    Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.

  • cudda69
    Denis Cudahy (@cudda69) reported from Horwich, England

    @virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers

  • stephraim83
    Steven E Whittaker (@stephraim83) reported from Chorley, England

    @virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.

  • cadeharry
    Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.

  • cadeharry
    Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.

  • AngeTurner816
    Ange Turner 🔶 (@AngeTurner816) reported from Penwortham, England

    @virginmedia Sorry. I am asking you to tell me what the problem is and what you planing to do about it!

  • TerryBpne
    Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.

  • webbynfluk
    Raymond Webster (@webbynfluk) reported from Penwortham, England

    @virginmedia can we sort the red button issue out please

  • cadeharry
    Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.

  • crhudson10
    Carolyn Hudson (@crhudson10) reported from Horwich, England

    @virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱

  • meganlouise1233
    Megan Johnson (@meganlouise1233) reported from Preston, England

    @virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄

  • RealStuartCarey
    Stuart Carey (@RealStuartCarey) reported from Kirkham, England

    @virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdoraLeighTTV
    Adora Leigh (@AdoraLeighTTV) reported

    @virginmedia I've spoken with a customer support assistant and they've told me the internet should be back by 8pm. It's now 8:48pm and nothing. I've tried just about everything. Care to explain why it's not working?

  • TheHoodedGengar
    TheHoodedGengar (@TheHoodedGengar) reported

    @virginmedia Posted over there, doubtful to get further help as there seems to be no fix for this issue that's been going on for a long time. But we'll see

  • wcbutcher
    Bill Butcher (@wcbutcher) reported

    At 20:04 I discovered a problem with my BT tv system so I contacted @Bt_uk on 151. A man named Chris talked me through it and by 20:15 I was up and running again. Now I know why I came away from @virginmedia

  • Haanaahx
    Hannah Robinson (@Haanaahx) reported

    @virginmedia WHY am I paying you so much money when the wifi in my own house doesn’t even reach the bathroom & is currently down yet AGAIN? 😭

  • Coretexiphan
    JT (@Coretexiphan) reported

    @PyrionFlax @virginmedia Anyone in your neighborhood group have the issue? May be just a dodgy router?

  • DesBrennan8
    Des Brennan (@DesBrennan8) reported

    @virginmedia What is the catastrophic communication issue with your customer services team…??

  • g_hamilton10
    Mr H (@g_hamilton10) reported

    Another day, another issue with @virginmedia broadband. I have to put up with dropouts and slow speeds constantly but I’ve now had about 3 hours of flashing green lights and absolutely no internet 😡

  • mattrogers9
    Matt Rogers (@mattrogers9) reported

    @vmbusiness your network has become really unstable this week multiple outages it’s getting ridiculous at this rate city fibre is becoming very appealing

  • jordynobbs
    alexia 𓄹𓈒 (@jordynobbs) reported

    virgin media is crap all year round but jesus christ in summer might as well just count the ants on my doorstep it'll be more useful

  • ArchLaver
    Archana Laver (@ArchLaver) reported

    @virginmedia No. You’re saying network fault but neighbour’s is working perfectly. We need an ENGINEER asap. I can’t work, kids are going stir crazy and I am too. Pls send help - those I’ve spoken to, useless. Not happy at all. Advise.