Virgin Media outages and service status in Penwortham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Penwortham, including 10 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 14, 11:55 AM GMT+1.
- Internet (60%)
- Wi-fi (18%)
- TV (11%)
- Total Blackout (9%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penwortham, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Leyland, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 10 minutes ago |
|
Preston
|
TV | 17 minutes ago |
|
Blackburn
|
TV | 25 minutes ago |
|
Preston
|
TV | 29 minutes ago |
|
Blackburn
|
TV | 31 minutes ago |
|
Leyland
|
TV | 34 minutes ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Chris Mann (@Christerphurr) reported from Preston, England@virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?
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Mohammed Seedat | Sports Marketing (@mseedat0) reported from Preston, England@virginmedia my network is very poor! Getting no signal at all.
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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David Walton (@Davegas2) reported from Feniscowles, England@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is ******* crap
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NeckSausage (@NeckSausage) reported from Tarleton, England@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Chris Mann (@Christerphurr) reported from Preston, England@virginmedia our broadband is down, any idea when this will be back up?
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Shigufta khan (@Shigufta1) reported from Blackburn, England@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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Jo Mclaughlin (@josie_allan) reported from Horwich, EnglandI’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Walsh aka Welsh Williams (@Bobthedog1967) reported@JoshCF_ I'm with @virginmedia and they've been excellent, said I "needed" to gey my bill down, they lowered it by £5.......but gave me @SkySports free for 2 years!!! Yes please!!!
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Just Phil...... 🫧⚒ (@pipjcee) reported@virginmedia What on earth is happening with your “service” this morning? Internet keeps going down, TV with massive picture breakup, your app “service” status doesn’t work, it won’t let me sign in to the app and a half hour wait, so far, just to speak to someone!
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linda butler (@butler47) reported@virginmedia No.The account is in my name only.When I sign in I can access my bill etc but,when I scroll down to the quick email link it’s my ex husband’s emails I see not my own.Apparently a ticket was raised to help fix this problem but as yet I am still waiting on someone getting back 2 me
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Shan📺🎭🎬 (@shanssoaps) reportedAnyone else’s #virginmedia internet down?
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Polly Bastow 🎶🎭🎦 ✈️ 🍾🌺 (@polly1548) reported@virginmedia hi, I’ve just switched on tv to watch Sinner v Rublev in Rome quarter final on Sky Tennis and every channel I’ve tried except BBC1 is badly pixelated. Help please!
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Liv (@Liv266299783891) reported@virginmedia I just said what the problem is .. the live chat function isn’t working
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Andy W (@AndrewW12290183) reported@virginmedia I have just got off the phone from Virgin customer services who assures me and engineer will collect the equipment on Friday. After 35 years as a Virgin customer I am very disapointed in the poor service I have recieved. Again why do I need to apply for a returns package ?
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FlashBack Football (@FlashBKFootball) reported@JoyB40 @virginmedia Same issue here Bedford Bedfordshire
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Shan📺🎭🎬 (@shanssoaps) reportedAnyone else’s #virginmedia internet down?
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Hazel (@halobabeee) reported@virginmedia unable to report an outage as your service checker is down… and it won’t find my account despite being logged into your app…what do I do?