Virgin Media outages and service status in Penwortham, England

Problems in the last 24 hours in Penwortham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penwortham, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Preston, Chorley, and Southport.

City	Problem Type	Report Time
Blackburn	Internet	3 days ago
Blackburn	Wi-fi	3 days ago
Blackburn	Internet	3 days ago
Blackburn	Internet	3 days ago
Leyland	Total Blackout	4 days ago
Blackburn	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Penwortham, England

Latest outage, problems and issue reports in Penwortham and nearby locations:

• 
  Richard Foster (@fos100) reported 2 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 6 minutes ago from Euxton, England

  @virginmedia We've logged a complaint There was an outage planned for all day Tuesday due to issues in our area. The outage lasted THREE days Piss poor service and no contact to warn us about the extension Am monitoring now as lost trust and confidence You may lose a longstanding customer

• 
  Ruddy (@srudd1992) reported 8 minutes ago from Leyland, England

  @mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia

• 
  Michelle E (@Elle83) reported 9 minutes ago from Walton le Dale, England

  @virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues

• 
  Lewis Horsfield (@lewishorsey92) reported 11 minutes ago from Warton, England

  @virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite

• 
  Chris Mann (@Christerphurr) reported 12 minutes ago from Preston, England

  @virginmedia our broadband is down, any idea when this will be back up?

• 
  Crazy Corner (@TerryBpne) reported 14 minutes ago from Walton le Dale, England

  @MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.

• 
  emma2511 (@emmawinstanley1) reported 18 minutes ago from Aspull, England

  @virginmedia finding it very difficult to get through to someone to discuss technical support please help

• 
  Richard Foster (@fos100) reported 21 minutes ago from New Longton, England

  @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

• 
  Katy Molyneux (@boardchik) reported 21 minutes ago from Standish, England

  @virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!

• 
  Chris Mann (@Christerphurr) reported 22 minutes ago from Preston, England

  @virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?

• 
  Marie Hardman (@MarieHardman13) reported 23 minutes ago from Clayton-le-Woods, England

  @virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.

• 
  sevs66 (@mgsevs) reported 31 minutes ago from Kirkham, England

  @virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot

• 
  Paul Stockton (@pstock62) reported 32 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Lewis Horsfield (@lewishorsey92) reported 38 minutes ago from Warton, England

  @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

• 
  Jo Mclaughlin (@josie_allan) reported 38 minutes ago from Horwich, England

  I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

• 
  NicoleMichelleBaker (@Nicole_Baker) reported 46 minutes ago from Whittle-le-Woods, England

  @virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!

• 
  ✨Shimmi✨ Comms open! (@ShimmiArt) reported 50 minutes ago from Preston, England

  @virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether

• 
  Taz Ali (@TazAliPreston) reported 50 minutes ago from Preston, England

  @virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!

• 
  Angela Waterhouse (@AngWaterhouse) reported 57 minutes ago from Euxton, England

  @virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Maddock (@stephenm68) reported 2 minutes ago

  In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

• 
  Jess Stocks (@jrstocks89) reported 6 minutes ago

  @virginmedia still no response. I’m paying a lot of money to access Sky Sports red button on my TV but still another 8 days to apparently fix it All the sport I want to watch is again on the red button this weekend

• 
  Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported 11 minutes ago

  Anyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?

• 
  Swindon! (@swindon124759) reported 13 minutes ago

  @virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin

• 
  Andy (@sadelta99) reported 16 minutes ago

  @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

• 
  Richard Aldous 🍊 (@RJAldous1) reported 18 minutes ago

  Hey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡

• 
  Sir Christopher (@chrishenry88) reported 23 minutes ago

  @virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?

• 
  Paul Green (@pgreen83) reported 25 minutes ago

  @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

• 
  Gary Adams (@GazzaAdams) reported 25 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Brian Saxton (@bksaxton26) reported 26 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies