Virgin Media outages and service status in Banks, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Banks, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (60%)
- Internet (26%)
- Wi-fi (11%)
- E-mail (2%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Banks, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackpool, Skelmersdale, Wigan, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Internet | 7 days ago |
|
Blackpool
|
Internet | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Lee Thomas (@Madhornet73) reported from South Shore, England@virginmedia Hi my box as stopped work and keep rebooting and says there is and issue and could take upto 3 hours? What should I do
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Adz can't sing (@Adzcantsing) reported from Penwortham, England@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.
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Tᴏᴍᴍʏ Nᴇʟsᴏɴ (@furburger12) reported from South Shore, England@virginmedia KEEP GIVING ME INTERMITTENT SIGNAL AND ILL START INTERMITTENTLY PAYING MY BILL, this is a ******* joke man 😭
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Gail Charnock (@GailCharnock) reported from Shevington, England@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Ali Gudgeon 💙 (@Libra_Comms) reported from Preston, England@virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.
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Richard Foster (@fos100) reported from New Longton, England@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
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🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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NeckSausage (@NeckSausage) reported from Tarleton, England@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia Hi!! Just letting you know my land line issue still isn't fixed. Someone is supposed to be calling me back today. I'm really hoping they do. Just wanted to say thanks to Robert too for being so helpful. Despite this still driving me mad.
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
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Richard Foster (@fos100) reported from New Longton, EnglandWho in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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Alan Tyson (@aptyson1960) reported from South Shore, England@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TB (@Peerabeee) reported@Ofcom @virginmedia Update: Form formally submitted to @Ofcom. They have been briefed about your contract breaches and failure to resolve complaint ref C-010626172 regarding internet faults and unfair termination fees. I will escalate to CISAS/Ombudsman next. Resolve this now!
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MR_TRAVIS (@Travis_techz) reported@me_marifi @virginmedia @O2 Send me a DM for help
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Mimi Farid (@MimiFarid) reported@O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!
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RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported@virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.
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Usman Ghani (@usmaenghani) reported@virginmedia one of the worst technical, customer call and messaging service you have.
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julie fountain (@juliefount) reported@virginmedia please please do not ring customer services you are given incorrect false promises !
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William Bell (@Wmb1877) reported@Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.
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Melvyn Malloch (@melvynmalloch) reported@virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never
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Rav Jagdev (@Rav_Jagdev) reported@virginmedia Absolute lying bast*rd of a company. New customer lied to and led up the garden path. Disgusting customer service and not receiving the service I wanted or am now being ripped off for. Engineer visit confirmed my suspicions. Just wait until Monday!
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💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported@fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working