Virgin Media outages and service status in Banks, England

Problems in the last 24 hours in Banks, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Banks, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, Leyland, Preston, Blackpool, and Southport.

City	Problem Type	Report Time
Wigan	Internet	1 day ago
Skelmersdale	Internet	4 days ago
Leyland	Total Blackout	7 days ago
Preston	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Banks, England

Latest outage, problems and issue reports in Banks and nearby locations:

• 
  The Dadblogs (@The_dadblogs) reported 47 seconds ago from South Shore, England

  @virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!

• 
  Sean Wilson (@sean_wilson87) reported 2 minutes ago from South Shore, England

  Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻

• 
  owen southworth (@obpls1995) reported 5 minutes ago from Wigan, England

  @virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?

• 
  Aley. (@Aleyy) reported 5 minutes ago from Formby, England

  Trying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼

• 
  SJK (@SammyKnowlesX) reported 7 minutes ago from Banks, England

  @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

• 
  Graeme Radebe (@Radebreast) reported 7 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Taz Ali (@TazAliPreston) reported 10 minutes ago from Preston, England

  @virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience

• 
  Katy Molyneux (@boardchik) reported 12 minutes ago from Standish, England

  @virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!

• 
  Baxy (@Baxy2001) reported 17 minutes ago from Wigan, England

  @virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.

• 
  Lee Thomas (@Madhornet73) reported 27 minutes ago from South Shore, England

  @virginmedia Hi my box as stopped work and keep rebooting and says there is and issue and could take upto 3 hours? What should I do

• 
  The Dadblogs (@The_dadblogs) reported 28 minutes ago from South Shore, England

  @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

• 
  dannyWAFClannon (@DannyLannon) reported 30 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  BooCavapoo 🐶 (@BooCavapoo) reported 33 minutes ago from Penwortham, England

  @virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.

• 
  Chris Mann (@Christerphurr) reported 36 minutes ago from Preston, England

  @virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?

• 
  Chris Mann (@Christerphurr) reported 38 minutes ago from Preston, England

  @virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed

• 
  SJK (@SammyKnowlesX) reported 38 minutes ago from Banks, England

  @virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors

• 
  The Monk (@StephenMonk1970) reported 44 minutes ago from Preston, England

  Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me

• 
  Kevin Dudson (@Duddydudson) reported 46 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  🦥 I o n a 🌻 (@ylilxanoi) reported 58 minutes ago from Wigan, England

  Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮

• 
  IanRob79💙 (@IanRobEfc1878) reported 59 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Harris (@BingoBertie) reported 10 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  glam2506 (@glam1961) reported 12 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  Dr Amir Hamid (@DrAmirHamid) reported 14 minutes ago

  @virginmedia No it hasn't and its really poor

• 
  Kat (@catsmum27) reported 14 minutes ago

  @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.

• 
  Jonathan Black (@jonblackbsb) reported 20 minutes ago

  I love on a street where it seems over 50% of households use @VMO2Life @virginmedia . That’s quite a lot of £££ per month paid out . But for the best part of a year everyone’s work has been disrupted by poor or no service . Apparently it’s noise emanating from a house 🏠 🤷1/2

• 
  Duncan P⭐️⭐️ (@duncanpemberton) reported 23 minutes ago

  @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

• 
  Kari 💋🤍 (@KariJaexo) reported 23 minutes ago

  Its time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!

• 
  Lynne (@lynne_thomson2) reported 24 minutes ago

  @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 25 minutes ago

  @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.

• 
  Darren Hayes (@darrenhayes1973) reported 27 minutes ago

  @virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!