Virgin Media

Virgin Media Outage Report in Banks, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Banks, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Banks, Lancashire, England 03/18/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Banks, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Wigan, Preston, Blackpool, Southport and Ormskirk.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyland TV
United KingdomWigan Internet
United KingdomWigan Phone
United KingdomLeyland Total Blackout
United KingdomLeyland Wi-fi
United KingdomPreston Internet

Community Discussion

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Virgin Media Issues Reports Near Banks, England

Latest outage, problems and issue reports in Banks and nearby locations:

  • BooCavapoo BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England

    @virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.

  • LIVEINBLACKPOOL Peter Ian Mowbray RODP💙 (@LIVEINBLACKPOOL) reported from South Shore, England

    @virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me

  • Tiiredbunny Bunny 💙 (@Tiiredbunny) reported from South Shore, England

    @virginmedia I will leave it open but nothing popped up earlier should I sign in?

  • Radebreast Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

  • sean_wilson87 Sean Wilson (@sean_wilson87) reported from South Shore, England

    Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

  • Madhornet73 Lee Thomas (@Madhornet73) reported from South Shore, England

    @virginmedia Why is the red button not working on SkySports

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England

    @virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

  • sean_wilson87 Sean Wilson (@sean_wilson87) reported from South Shore, England

    Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles

  • Radebreast Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

  • Adzcantsing Adz can't sing (@Adzcantsing) reported from Penwortham, England

    @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

  • LIVEINBLACKPOOL Peter Ian Mowbray RODP💙 (@LIVEINBLACKPOOL) reported from Blackpool, England

    @AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon

  • Glynpeach Glyn Peach (@Glynpeach) reported from Wigan, England

    @virginmedia worst customer support service I’ve ever experienced

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ianrussell1962 Ian Russell (@ianrussell1962) reported

    Virgin Media for business you really need to get your act together. Your poor staff what they must have to put up with and getting through can be frustrating to say the least for such a huge company you have some serious flaws. No internet for a week and probably beyond.

  • agsglassforcars AGS Glass For Cars (@agsglassforcars) reported

    @hohumph @virginmedia There jokers put the phone down on me after 49 mins the external team said the work was completed on the 19th I xalled twice yesterday to confirm the internal fitter came today after waiting in all afternoon and there is no cable work untter liers

  • MrJGRMac officialjrmac16 (@MrJGRMac) reported

    @virginmedia Notice? It’s still not fixed, been told I need to call back tomorrow in 24 hours to raise the issue as your systems are down at your technical team. #soundslikealoadofbull

  • ArdyllVirtudazo Ardyll E. Virtudazo (@ArdyllVirtudazo) reported

    @virginmedia No idea at all….it seems every other day this problem occurs.

  • Udeze42 Stephen Rose (@Udeze42) reported

    @virginmedia Don't have any internet or TV but your detector can't even detect by box or that there are any issues. What's going on?

  • MrJGRMac officialjrmac16 (@MrJGRMac) reported

    @virginmedia Your company really don’t care about customers at all… it’s shocking @richardbranson can you help at all

  • appledays55 appledays55 (@appledays55) reported

    @virginmedia Yes..the page says no problems so I rang and the voice message said there are intermittent problems still...

  • daveedjackson David Jackson (@daveedjackson) reported

    @virginmedia I spoke to a Virgin engineer who was visiting a property. He said there was no issue. It’s been flagged incorrectly. I was told 6 weeks ago an another engineer had visited, and all looked fine but the website still says the same thing. Im not arguing. Your system is shocking.

  • MrJGRMac officialjrmac16 (@MrJGRMac) reported

    @virginmedia Finally through to someone and the guy on the phone says he cannot book an engineer so he has passed me through to cancellations to cancel my service. Great service @virginmedia @VirginMediaCorp

  • csandrews123 Carolyn Andrews (@csandrews123) reported

    @virginmedia So finally had virgin installed this pm. Engineer tells me I don't have sky sports HD. Your conformation email states bundle M200 includes Sky Sports HD. Please switchb this on new customer here, not a good experience so far