Virgin Media outages and service status in Banks, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Banks, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jul 14, 3:10 PM GMT+1.
- Internet (55%)
- Total Blackout (25%)
- E-mail (5%)
- Wi-fi (5%)
- TV (5%)
- Phone (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Banks, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Preston, Southport, Leyland, Skelmersdale, and Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
Internet | 1 hour ago |
|
Wigan
|
TV | 1 day ago |
|
Wigan
|
Internet | 4 days ago |
|
Wigan
|
Internet | 5 days ago |
|
Wigan
|
Wi-fi | 5 days ago |
|
Preston
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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Peter Ian Mowbray RODP💙 (@LIVEINBLACKPOOL) reported from South Shore, England@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Mohammed Seedat | Sports Marketing (@mseedat0) reported from Preston, England@virginmedia my network is very poor! Getting no signal at all.
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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Tim Cooke 🇺🇦 (@timmycooke) reported from Wigan, England@virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!
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Steph (@SA57EPH) reported from Wigan, England@virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.
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Rick Leeming - Beaker (@BeakerRick) reported from Preston, England@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.
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Chris Webb (@ChrisPWebb) reported from Blackpool, England@virginmedia It says no issues but it keeps cutting out 2/3 times a day.
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Taz Ali (@TazAliPreston) reported from Preston, England@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Chris Mann (@Christerphurr) reported from Preston, England@virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?
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sevs66 (@mgsevs) reported from Kirkham, England@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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The Monk (@StephenMonk1970) reported from Preston, EnglandHelp @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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Katy Molyneux (@boardchik) reported from Standish, England@virginmedia my internet/tele are not working! Second time in the space of a few weeks
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Gail Charnock (@GailCharnock) reported from Shevington, England@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Enzo Ferro (@EnzoFerro2023) reported@MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.
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Karl Dyer (@KarlDyer15) reported@virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.
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keith jones (@keithdavidjones) reported@virginmedia my internet service is still down from yesterday 10/7/2026 been trying to contact you been on WhatsApp as well to be told contact you tomorrow??
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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🤠 (@colingillespie5) reported@virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company
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Leon Fleming (@leonfleming) reported@virginmedia I've just sent you a DM about my virgin 360 box. Please help.
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1836golf tour (@1836golftour) reported@MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.
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Modern day King of moderate degeneracy (@b4ran4bus) reported@Stsantek @virginmedia Awful
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Lee Rand 🍄 (@UglyGeezer) reported@MichelleBeckett @virginmedia I lost my partner of 28 years. Devastating in all aspects of my life. I rang Virgin to try and end contract, explained my partner was dead and I couldn't afford the service any longer. They spent most of the call trying to get me to upgrade to more services. I will never forget
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Steve George🏴 (@George66Steve) reported@CCFCGrapes @virginmedia They're a bunch of See You Next Tuesdays and I'm going to be leaving them soon. The way they rack the prices up is immoral and the supposed service they provide is non-existent.