Virgin Media Outage Report in Banks, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Banks, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Wigan, Preston, Blackpool, Southport and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
TV | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Leyland |
Total Blackout | |
| Leyland |
Wi-fi | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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Aaron
(@Logical1966) reported
from
Preston, England
@virginmedia sat in all day for my new phone to be delivered only when I ring you tell me it’s out of stock wtf
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Megan Johnson
(@meganlouise1233) reported
from
Preston, England
@virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee ‘M’
(@WireExpat) reported
@adelwire @winners091012 @virginmedia I think I’m going to cancel and go with Sky; I should have done that in the beginning rather than giving them another chance.
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Lynch Gaming
(@Lynchgaming13) reported
Apologies to the people the stream cut out Virgin Media going to **** and I just raged off.
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John Parkinson
(@JohnPar00264007) reported
@virginmedia Over 15hours on the phone to yourselves over the last 18 months not to mention the money spent and still paying for a service we were promised and contscntly upselled with a assurance it would resolve with the latest purchase.
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gareth knight
(@GarethknKnight) reported
@virginmedia paying a fortune can't sign in to sky account .
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John Parkinson
(@JohnPar00264007) reported
@virginhelp @richardbranson @virginmedia I put in a complaint to you nearly 3 weeks ago I am still awaiting my call back withing 48 hours of request. 3 hours on the phone to you today, first call 1hr 25mins, told she was looking at my account after I gave information of issues, nothing more said then moved to hold
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luke clarke
(@ClarkeLuke) reported
@virginmedia can you please explain why you can’t fix the broadband issue in our local area that has been causing homeworking/homeschooling issues since 4th Jan. And even though I have rang up 6 times now no one can give me a date for it to be fixed?
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ASH!
(@AyyYooAsh) reported
@Mohamme38221147 @virginmedia What you saying Mohammed thinking maybe everyone might need to cancel their direct debit with Virgin Media just in case accidently over pay them for a ******* service they cant even bumba clart do these ppl are quick to take everyones money never quick to resolve the issue.
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Kathryn
(@Katwin77) reported
@virginmedia I need to cancel my contract but can't get through to anyone by phone. Spent all day yesterday trying to get through. How else can I cancel?
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margaret
(@happymargy) reported
@virginmedia Why have you illegally signed me up to a 12 month contract? All I did was contact you with a broadband/tv issue. I havnt changed my package and I don’t agree to signing a new contract. Which incidentally runs out next month. Bloody scammers. I’ll be swapping providers next month
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ASH!
(@AyyYooAsh) reported
@Mohamme38221147 @virginmedia What you saying Mohammed thinking maybe everyone might need to cancel their direct debit with Virgin Media just in case we over pay them by accident for a ******* service they cant even bumbaclart init Mohammed these ppl quick to take your money never quicj to resolve ilthe issue