Virgin Media outages and service status in Banks, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Banks, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 19, 4:11 PM GMT+1.
- Internet (30%)
- Wi-fi (30%)
- Total Blackout (20%)
- E-mail (10%)
- TV (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Banks, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Leyland, Preston, Skelmersdale, Blackpool, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
Internet | 5 days ago |
|
Wigan
|
Total Blackout | 5 days ago |
|
Leyland
|
13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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Lee Thomas (@Madhornet73) reported from South Shore, England@virginmedia Why is the red button not working on SkySports
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!
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The Dadblogs (@The_dadblogs) reported from South Shore, England@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
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BeanBolt (@BeanBolt) reported from Southport, EnglandTenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?
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Steve Pouncey (@Steveo67) reported from Upholland, Englandany one got any links for the game @virginmedia is crap for whatching @SkySports
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Katy Molyneux (@boardchik) reported from Standish, England@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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Stephanie Andrews (@Dreamendoqueen) reported from South Shore, EnglandTell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia Hi!! Just letting you know my land line issue still isn't fixed. Someone is supposed to be calling me back today. I'm really hoping they do. Just wanted to say thanks to Robert too for being so helpful. Despite this still driving me mad.
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, EnglandNot very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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Richard Foster (@fos100) reported from New Longton, England@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Susan Rigby (@terrificsue) reported from Wigan, England@terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia hi!! We're having issues calling our landline from Vodafone mobiles. Have googled and it looks like it's a porting issue. But one of your technicians has just called and talked to me like I'm stupid and told me it's not. Can you help???
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.
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Chris Mann (@Christerphurr) reported from Preston, England@virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia How many more times, the landline is NOT working (no dial tone).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fredo (@6ixFredo) reported@virginmedia I have dm’d you the issue.
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Sean Pearson (@soapyrct) reported@mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.
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dustbin hoffman (@Dazzle72Nolan) reported@virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc
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mancs boi (@DjmarkieT) reported@TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia
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Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported@heavyspoilers I think Virgin Media is down mate don’t sweat it.
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BiteUK (@ChrisAbs01) reported@virginmedia Still no resolution on this. 8 weeks and counting. Shocking service from @virginmedia . Sent me an email with "steps" to follow for a resolution that didn't have ANY steps to follow!
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Flip Flop (@flop_flip60295) reported@virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for
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Urm (@erm2urm) reported@virginmedia is there a problem with your login today? I've been to get into my account for hours without any luck?
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mancs boi (@DjmarkieT) reported@virginmedia It won’t be paid you have broken your side of the contract and not provided the service I agreeed to there will be nothing paid I’ll see you in court
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Calvin Isaac (@Ca1vin1saac) reportedHi @virginmedia — there’s no internet at my home in Derby,UK. I’ve already restarted the router but still no connection. Can you please check if there’s an outage or help resolve this ASAP? Thanks!