Virgin Media Outage Report in Banks, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Banks, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Wigan, Preston, Blackpool, Southport and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
TV | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Leyland |
Total Blackout | |
| Leyland |
Wi-fi | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Megan Johnson
(@meganlouise1233) reported
from
Preston, England
@virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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Aaron
(@Logical1966) reported
from
Preston, England
@virginmedia sat in all day for my new phone to be delivered only when I ring you tell me it’s out of stock wtf
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Philip Dent 🇪🇺
(@prdent73) reported
from
Euxton, England
Noooo!!! The virgin media wifi is down. We might have to start talking to each other..
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Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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Will Stephen Lynes
(@Welsh_Will70) reported
from
Blackpool, England
@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.
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Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Birdie
(@JimSohal) reported
@virginmedia Actually your service checker is different to the one I got to through my account? I do see this msg via your link: Looks like there’s an intermittent signal issue in your area
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Gregory Pastabake “frivolous fringer”
(@GPastabake) reported
@virginmedia your shocking service extends to your complaints form I see. Despite essaying two complaints using the form, I am without a ref no. (Unless you count “****”?) and I cannot track my complaints as there’s “nothing to see here”. Absolutely, categorically, useless.
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ORC.A
(@orc_nft) reported
@vmbusinesshelp @PaulBrinkworth2 @vmbusiness Down in Stevenage now and it's the same here, everyday the modem is disconnecting couple of times.
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pat Hamilton
(@going59) reported
@virginmedia No WiFi in kitchen/ bedrooms, no internet connection for sky tv most nights and son has problems with connection to x box, hub button is showing red all the time
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Kim Frinton
(@drowsyfire) reported
@virginmedia @tonymc39 Tell you what, @virginmedia, tell all your operatives that these actions on Virgin Media's part are not acceptable, so that yr custs don't take twitter and tell everyone how appallingly you treat people. I for one would never touch your company with a bargepole reading this.
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Andy Robinson
(@AndyRob69971457) reported
@virginmedia Hi, i got a text this afternoon to say that the issue had been fixed. I was advised to restart the hub, wait for 30mins for all to restart. I now have a flashing red phone symbol on my hub, and no telephone service. A financial goodwill gesture should be given for poor service
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Rand
(@Raz625772) reported
@virginmedia Wifi out AGAIN in SW11 London. This is getting ridiculous now. FIX IT!!!!!!!!!!!!!
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Nei1 4edges
(@NeilHedges) reported
@virginmedia you tried to put my bill up. I called an agreed a reduced package, you sent me paperwork. You ignored the new package and charged me the vastly increased cost you originally offered and ignored the new contract. Now waiting on phone to speak to Customer Services!
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Jay
(@Jayrasul111) reported
@virginmedia I live in Harrow London and I've had no Internet all day. I have to work from home all week. Is this being looked into?? Please help!