Virgin Media Outage Report in Banks, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Banks, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Bretherton, Preston, Wigan, Skelmersdale, Southport, Blackpool and Upholland.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Leyland |
Internet | |
| Bretherton |
Wi-fi | |
| Leyland |
Internet | |
| Leyland |
Internet | |
| Preston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Hi!! Just letting you know my land line issue still isn't fixed. Someone is supposed to be calling me back today. I'm really hoping they do. Just wanted to say thanks to Robert too for being so helpful. Despite this still driving me mad.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.
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David Gardner
(@LeylandDavid) reported
from
Leyland, England
@virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia hi!! We're having issues calling our landline from Vodafone mobiles. Have googled and it looks like it's a porting issue. But one of your technicians has just called and talked to me like I'm stupid and told me it's not. Can you help???
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Hooton BSc, PGDip
(@ColdJustice_) reported
Anyone else having a problem with pixelated TV pics and the set top Box keep reseting itself ? #VirginMedia
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Becky McGrath
(@McGrathBecky) reported
@virginmedia I’m trying to log into my account and it says it’s a secondary account and therefore I can’t access anything. I’ve never set one up. Help!
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A
(@4442444its) reported
@virginmedia Hi . What do you mean you don't support vpn's? Is this a new thing? It was working fine until two days ago. Are you saying I need to change to Sky?
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Tereza Louise Kirwan
(@TerezaLoux) reported
@virginmedia have got to be the WORST rip off serviced and boast the most frustrating customer service business EVER Draining ..... like if you agree!
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DM
(@DaMall1n) reported
@CallyM_ @virginmedia @virginmedia might be worthwhile jumping on this straight away “piss poor” is fair on this occasion
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Daniel Jackson
(@danjack1871) reported
@virginmedia I booked an appointment this evening (for Friday morning), but didn’t book one beforehand as I was specifically told by your customer service that there was a problem in my area and engineers were working on it? Is there no record of this?
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Grant Cherry
(@grant_cherry) reported
@virginmedia WiFi has been down for two days not in SW London, what’s going on?
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Marlon
(@Marlon_Ferro) reported
@virginmedia Compensation doesn't help during the last 8 days or right now
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Bn102
(@TheBn102) reported
@virginmedia I am and have been since December 2016. Your marketing team decide to harass me from time to time despite my preferences, but this is by far the worst.
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Greg
(@gregofallgregs) reported
@virginmedia Absolute joke of a company. Put me in touch with someone who can actually help and talk more than 3 sentences of english in 45 minutes. Nothing has been fixed. New router still hasn’t solved intermittent connection issue. No effort from technician to resolve issue