Virgin Media outages and service status in Banks, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Banks, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 30, 9:18 AM GMT+1.
- TV (58%)
- Internet (27%)
- Wi-fi (10%)
- E-mail (2%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Banks, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackpool, Skelmersdale, Wigan, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Internet | 4 days ago |
|
Blackpool
|
Internet | 5 days ago |
|
Skelmersdale
|
Internet | 8 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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Adz can't sing (@Adzcantsing) reported from Penwortham, England@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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NeckSausage (@NeckSausage) reported from Tarleton, England@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!
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Mohammed Seedat | Sports Marketing (@mseedat0) reported from Preston, England@virginmedia my network is very poor! Getting no signal at all.
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Tᴏᴍᴍʏ Nᴇʟsᴏɴ (@furburger12) reported from South Shore, England@virginmedia KEEP GIVING ME INTERMITTENT SIGNAL AND ILL START INTERMITTENTLY PAYING MY BILL, this is a ******* joke man 😭
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✨Shimmi✨ Comms open! (@ShimmiArt) reported from Preston, England@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Gail Charnock (@GailCharnock) reported from Shevington, England@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Stephanie Andrews (@Dreamendoqueen) reported from South Shore, EnglandTell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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Baxy (@Baxy2001) reported from Wigan, England@virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.
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Kevin Dudson (@Duddydudson) reported from Wigan, England@NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!
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Amy 🌼 (@geordiegal97) reported from Preston, England@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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Taz Ali (@TazAliPreston) reported from Preston, England@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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shane reeves (@shanereeves1982) reported from Wigan, England@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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Rick Leeming - Beaker (@BeakerRick) reported from Preston, England@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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Aley. (@Aleyy) reported from Formby, EnglandTrying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.
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Bunny 💙 (@Tiiredbunny) reported from South Shore, England@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jane rawlings (@djraw123) reported@virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !
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Philip Cross (@jobber_phil) reported@OliverGMcManus @virginmedia so you had no internet for 7 weeks you say, speak to a solicitor because they have broken the contract and you should not have to pay.
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Simon (@cleggy1966) reported@virginmedia Yes, and there is no issue showing
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Melvyn Malloch (@melvynmalloch) reported@virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating
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Sadie~Jane (@sadiejane29) reported@virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑
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Suzanne Cornyn (@cornynthecob) reportedMy Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.
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Christian Schmeer (@cschmeer) reported@virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but is a weird spot as all my network connections run to the cupboard by the entrance.
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Sunny Singh (@sunnysenguk) reported@virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬
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Dave's Gaming (@TheGamingH1v3) reported@virginmedia can you sort the internet issues out ffs 3 days it’s been like this and I’m unable to work
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Philip todd (@Twobobtodd) reported@virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!