Virgin Media Outage Report in Banks, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Banks, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Southport, Leyland, Wigan, Preston, Blackpool and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Leyland |
Internet | |
| Wigan |
Internet | |
| Wigan |
Internet | |
| Wigan |
Internet | |
| Preston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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Sandra Mangan
(@SandraMangan_) reported
from
South Shore, England
@virginmedia I have checkedea h time it happens. It’s saying there is no Problem. It’s happening several times a day, for short periods. Very frustrating.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.
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amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Just rang again. On hold for 20 mins (again) to get hung up on after giving my name. How do I cancel if I am already out of contact. Unless somebody can ring me instead as I refuse to sit through that hold music a third time
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number , I wish to cancel my contract but haven’t got time to be constantly on hold .
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs
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Christina Duffy
(@chrisseyduffy) reported
from
South Shore, England
@6Billie @virginmedia Wasn’t until I rang that I knew there was an issue with everyone’s even then it was an automated message that told me. I was messing with the wires all morning stressing out 😂 xx
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Emily Haydon
(@emyee20) reported
from
South Shore, England
So @virginmedia after 8 years of loyal custom you want to charge us more for our T.V and internet than we have been paying, or that our friends pay ......jog on! @TalkTalk @SkyHelpTeam @bt_uk what t.v and internet packages can you offer a loyal customer.
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Linda
(@lindabeard51) reported
from
Wigan, England
@virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@virginmedia Well it’s sorted. In 2 weeks time. Which is a bit poor that I have to wait 2 weeks for you to fix your error
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Sister Sarah💫
(@SarahIsFab) reported
from
Preston, England
@virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000
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Luke Southworth
(@LukeSouthworth) reported
from
Preston, England
@MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number I wish to cancel my contract but haven’t got time to be constantly on hold.
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Ice Cold Chef
(@John1827Joyce) reported
from
South Shore, England
@virginmedia morning Team. I appear to have lost my original password for my TiVo box. Is there a way to locate this, I’ve never changed it from the day of fitting. Thanks in advance 😊 new devices arriving tomorrow and I need to hook them up via WiFi
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨
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Ice Cold Chef
(@John1827Joyce) reported
from
South Shore, England
@virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Tv broadband media service NOT mobile
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Will Hepburn
(@will_hepburn) reported
@virginmedia can you tell me if virgin is having issues in SW18 1QQ please
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David 🇬🇧
(@David47203456) reported
@O2 @virginmedia If you read the tweets it's very clear @virginmedia has a terrible customer service. Very worrying for O2 customers and the customer will lose out as usual. I expect the Communications Ombudsman will be swamped with complaints in the years to come. A bad day.
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O2 in the UK
(@O2) reported
@lexburnett86 Hi Lex, everything remains the same for now, so a customer’s existing O2 and Virgin Media deals won’t change. But we’re looking at what we can offer joint customers in the future. Make sure you're opted into marketing, if you'd like to hear from us about any new offers.
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em
(@snippetsofem) reported
@virginmedia @O2 does this mean I'll finally have signal in my house? as my fiancé on o2 has signal, but I'm in virgin and can never get signal...
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Lex Burnett
(@lexburnett86) reported
So when can I get a discount for being a @o2 mobile customer and a @virginmedia broadband customer , your services is great but neither of you are cheap?
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia They are always on a wired connection. This has been happening for 3 months. I have done everything asked of me in 3 months. Yet you continue to limit and cap my speeds at exactly 8pm every evening. Every ignored tweet & poor response has been logged.
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Elizabeth Fisher 💚
(@s_onward) reported
@sarahmariex @O2 @virginmedia And there is no point Virgin Media resoinding to me on this, because I have them blocked, so won't see their messages. I will NEVER ever have anything to do with VM.
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Mark Howard
(@markhoward73) reported
@virginmedia Thanks, following my original call weeks ago I agreed a new 18 month contact with the same channels etc for £67 a month, however the contact I received was for a completely different amount. John said once I’d activated the service he’d confirm everything, I’m waiting to hear
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Jo Kneale
(@HyggeJem) reported
@vmbusiness @O2 Could you update your Twitter with a notice telling people what the issue is and whether there's a temporary solution? How long could this take? How bad could this get before you make it better?
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howardprobinson
(@howardprobinson) reported
@virginmedia can you tell me if you have any problems in the London E4 area today - we cannot get our Virgin TV working?