Virgin Media

Virgin Media Outage Report in Banks, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Banks, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Banks, Lancashire, England 11/30/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Banks, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Blackpool, Preston and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyland Internet
United KingdomBlackpool Internet
United KingdomPreston E-mail
United KingdomBlackpool Internet
United KingdomPreston Wi-fi
United KingdomPreston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Banks, England

Latest outage, problems and issue reports in Banks and nearby locations:

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!

  • gedbird Gerard Bird (@gedbird) reported from Formby, England

    @virginmedia very dissatisfied with your customer service for a phone fault that has occurred twice in a week, nobody actively responds to app messaging service and call from my mobile is not producing any better results. For a major communications company it is appalling!!

  • RealStuartCarey Stuart Carey (@RealStuartCarey) reported from Kirkham, England

    @virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.

  • webbynfluk Raymond Webster (@webbynfluk) reported from Penwortham, England

    @virginmedia can we sort the red button issue out please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia morning is anybody online please i need help

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #

  • docherty53 Andy Docherty (@docherty53) reported from South Shore, England

    @virginmedia gets a very poor score regarding customer service on watchdog ..I am feeling vindicated :) to be fair they score very well on broadband speed

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia you have got me in trouble with my bank and now i need help please can you help me please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can anybody help please is there anybody online please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.

  • Sauber_Dave David Kelly (@Sauber_Dave) reported from Maghull, England

    @virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you help please cos i am in trouble with my bank cos of your services thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • st161616 Sarah Tanner (@st161616) reported

    I have never had such bad customer service from a company. This is the 3rd time we’ve had 10+ days with no wifi and this time it’s putting my business and HEALTH at risk (I will need to go into the office to work without wifi at home) @virginmedia

  • AggyAbbiss aggy (@AggyAbbiss) reported

    Its a joke how constantly bad @virginmedia boardband is. Cant wait for BT to be fitted!

  • Christo00092341 Chris Price 🇬🇧 (@Christo00092341) reported

    @virginmedia why is your WiFi do ******* **** and overpriced

  • jwheatley1 jwheatley (@jwheatley1) reported

    @virginmedia I have not been provided with any link . This is woeful customer service. The WhatsApp group in my area is full of people that are of the same opinion. Internet is down again by the way, sort it out.

  • J_PaulDevine Paul Devine (@J_PaulDevine) reported

    just taken me 1hr 34 minutes to watch a 58 minute episode, at one point "something wrong" message poping up constantly for 10 minutes , @virginmedia your service is pathetic

  • johnosmith91 Johno Smith (@johnosmith91) reported

    Your broadband is shite @virginmedia Constantly down 💩💩

  • notoriousBWFC JP (@notoriousBWFC) reported

    Signed up to @virginmedia on 24/12 worst decision I’ve made, internet drops out every half hour - not great when you are WFH, I’m cancelling my DD you jokers.

  • MissLectrus Lectrus ⭐ 12 yrs a Domme (@MissLectrus) reported

    My internet has cut out completely and I am stuck in the house with just the TV and a mobile phone. Virgin Media is a ******* mess. Send £20 for takeaway so I can do something decent tonight.

  • FidgettKelly Kelly (@FidgettKelly) reported

    @virginmedia today virgin went down in the frimley Camberley area. I have got it back but my 70 year old mum who lives alone still has no phone. She can't call you to report it and her neighbours have no phone either Gu16 9RQ area. What is happening

  • iamsubblue SUB BLUE (@iamsubblue) reported

    @virginmedia hey, I’m having some trouble with my wifi, is online customer service still open?