Virgin Media

Virgin Media Outage Report in Banks, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Banks, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Banks, Lancashire, England 12/21/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Banks, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Skelmersdale, Wigan, Blackpool and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyland Internet
United KingdomLeyland Internet
United KingdomSkelmersdale Internet
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Banks, England

Latest outage, problems and issue reports in Banks and nearby locations:

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.

  • Pops_Powell #Blackpool is Closed🇬🇬Don't Freeze our Pay (@Pops_Powell) reported from South Shore, England

    @virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @virginmedia Yes, but each deadline came and went with no resolution and the notification by text didn't happen Anyway, there's no point in this conversation any more as there's nothing you can do except make the company look bad with each answer I give

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia internet down again in L31 what’s the fix time?

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia still holding 1:24 mins later. Your customer services are shocking

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Wigan, England

    @virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @virginmedia We've logged a complaint There was an outage planned for all day Tuesday due to issues in our area. The outage lasted THREE days Piss poor service and no contact to warn us about the extension Am monitoring now as lost trust and confidence You may lose a longstanding customer

  • GarwoodTweets 𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉 (@GarwoodTweets) reported from Blackpool, England

    @virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.

  • GarwoodTweets 𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉 (@GarwoodTweets) reported from Blackpool, England

    @Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.

  • Hnc365 Howard Croston 🏁🇬🇧🇬🇬 (@Hnc365) reported from Preston, England

    @EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is ******* crap

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite

  • MattKeating1981 Matt's MerARTki (@MattKeating1981) reported from Wigan, England

    @virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.

  • Oscarmeg Michael Dugdale (@Oscarmeg) reported from South Shore, England

    @virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronbus87 Colin Farthing (@Ronbus87) reported

    @virginmedia @O2 as my virgin media is down today I'm having to hotspot from my phone as I'm working from home, will my data be unlimited for today?

  • Poddddddd Jamie Gilbey (@Poddddddd) reported

    @virginmedia Woeful. Yes the issues are ongoing today. I was WFH, then hotspotting as your Internet isn’t working and now I’m on my way into work as I’ve run out of data on both personal and work phone.

  • interaction0410 Clive McCarthy🇪🇺 (@interaction0410) reported

    @feministmother_ @virginmedia Thank god you have the same problem, @virginmedia just send a stock statement out , plus the phone support is literally clueless

  • yasbanks 𝚈𝚊𝚜 𝙱𝚊𝚗𝚔𝚜 (@yasbanks) reported

    . @virginmedia sort your service out seriously!!!!!!!!

  • jon_denby Jon Denby (@jon_denby) reported

    @virginmedia Will they? Because your customer service seems to think it’s an issue just with me and I’ve not been given an engineer.

  • Huriye Huriye (@Huriye) reported

    Is there a worse service than @virginmedia? It's practically impossible to get it touch with them unless you make a formal written complaint, then suddenly they're very accommodating.....until the next thing goes wrong with their SIM cards that need changing yet again.

  • d5_rss D5RSS 🇬🇧 (@d5_rss) reported

    @virginmedia My wifi goes off everyday. Apparently they are updating the broadband now in my area hence the problem. Time will tell. @VAS6323

  • izzyneumand izzy (@izzyneumand) reported

    No broadband since 3rd of August and @virginmedia tells me they can do nothing to help. Can't even send me a SIM card to hotspot, cheapskates.

  • jon_denby Jon Denby (@jon_denby) reported

    I’ve had @virginmedia for all of 3 weeks tops. Already no internet, no TV, no phone - have to wait a few days for an engineer to come. What’s even the point of paying the fees we do for a service that doesn’t even work?

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    @virginmedia I’ve had to call my service users today to tell them I’ll now video call them on Saturday - my only day off this week because I can’t today and I can’t use a coffee shop or be elsewhere because of patient co-ordinator confidentiality. Back up network solves the issue