Virgin Media Outage Report in Banks, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Banks, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Preston, Blackpool, Skelmersdale, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Preston |
TV | |
| Blackpool |
Wi-fi | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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Aaron
(@Logical1966) reported
from
Preston, England
@virginmedia sat in all day for my new phone to be delivered only when I ring you tell me it’s out of stock wtf
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Megan Johnson
(@meganlouise1233) reported
from
Preston, England
@virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kaylee-jade
(@kaylsj) reported
@virginmedia hi, I recently upgraded my phone using the trade up service. The problem is that my new phone won’t arrive in time before I have to send my old phone off. I was assured that I could keep my old phone until I receive the new phone but the confirmation email says
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Gareth Chell
(@garethchell) reported
@virginmedia I’ve not had any confirmation. I get put on hold while speaking to disconnections and then the line just goes dead every time. I’ve spend over 2 hours on the line trying to sort this out and no one can seem to cancel my contract.
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sheena scott
(@tffmadpixie) reported
@MissEmVintage @virginmedia @sevensis I can't imagine how hard this has been, awful, disgusting treatment 😬
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Navdeep Heer
(@__Heer__) reported
@virginmedia Excuses, your sales reps should let new customers know it may take a year for installation so they don’t cancel their previous provider before hand and Aren’t left without tv and internet for 3 months.
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia down again . No wifi or tv 😡
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Tracey Thompson
(@TraceyBuzzGThom) reported
@virginmedia hi please can you help my password not working asked for a reset and now it won't let me go past the 7th digit to complete reset
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KWig1
(@Kwig1) reported
@atetoomanymars @virginmedia I can’t check if our landline is down because we don’t actually use it. There’s got to be a way to register the fault. You could try the link to complain I was given yesterday- that might be one way to register it? I will go and get it…
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Kevindelaney
(@Kevinde90524281) reported
@VMSportIE Useless horrible virgin media sports get rid of Brian kerr
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Tinks 😁💕🥂
(@jools067) reported
@virginmedia I've been on the phone an hour, refund eventually agreed via cheque but as I've stated, the service of your company is horrendous but I'm stuck with you for another 9 months, I'm on countdown to leave
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Gilly
(@gillian_h_79) reported
@virginmedia I’ve just been told by a friend that you’ve advised 3 weeks to restore service. Someone else has been told this was planned works and customers notified - I certainly haven’t been warned in advance. I will be contacting @Ofcom