Virgin Media Outage Report in Southport, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southport, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Bretherton, Skelmersdale and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
TV | |
| Bretherton |
Wi-fi | |
| Skelmersdale |
Internet | |
| Southport |
Internet | |
| Skelmersdale |
Internet | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.
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Stephanie Andrews
(@Dreamendoqueen) reported
from
South Shore, England
Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I deleted the apps from my phone to reinstall and try again but now they won’t download and my friend has the same issue of not the account holder when he is on app
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Hi!! Just letting you know my land line issue still isn't fixed. Someone is supposed to be calling me back today. I'm really hoping they do. Just wanted to say thanks to Robert too for being so helpful. Despite this still driving me mad.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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John Murphy
(@John_murphy1) reported
from
Formby, England
@inyourentry @virginmedia Yeah, by Redgate. Been down since midday. My sister is on Park Road and with Virgin and she’s fine.
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Aley.
(@Aleyy) reported
from
Formby, England
Trying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼
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leanne
(@leannef55) reported
from
Aintree Village, England
Virgin Media and Sky viewers. Is yours the noisiest, most horrible sounding thing when your remote falls off the settee and hits a wooden floor? Virgin remote holder here- massive yes from me! 😖
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia hi!! We're having issues calling our landline from Vodafone mobiles. Have googled and it looks like it's a porting issue. But one of your technicians has just called and talked to me like I'm stupid and told me it's not. Can you help???
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toni💓
(@MissKrahn) reported
Not impressed with @virginmedia at all...been on hold for 20mins and then the guy put the phone down.... how am I suppose to sort my problem out when NOONE will help?!
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Josie Knight
(@josie_charlie) reported
@virginmedia Thank you. I am talking to them now but they can’t seem to tell me if my account is even active. It is taking me round in circles. Please can someone ring us - we would like to cancel?
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Nicola 🌹
(@blinkbaby76) reported
Afternoon @virginmedia please can somebody get in touch about reducing my service, impossible to do online and waited 4 hours yesterday to speak to somebody before we gave up!
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom
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K2 APY
(@jasonpwalk) reported
@andrewelan @virginmedia Strange isn’t it don’t you think? I have to say I can’t fault their service, customer service people have always been very good too, but that’s such a huge amount of money.
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DJ Penelope 💙
(@SkittyBee) reported
@virginmedia I didn't say I was thinking of leaving you. I asked if there were problems with Virgin broadband in the B91 area. Can you give me a straight forward answer please? @virginmedia
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rampagegamingleague
(@rampagegamingl1) reported
@virginmedia Thanks for coming back to me so promptly. There no known service issues. Only with the support being provided over the phone. This is purely an issue since we turned off power to the property
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Sitcom Steve
(@Stevie6Villa) reported
@leonfleming @virginmedia I was with them for almost two years and my service got gradually worse as time went by and the price crept up. Been with direct save for 18 months now, £19 a month and I can run three consoles at once online with virtually zero lag. Virgin, you suck and you know it.
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Jayden lockwood
(@JLockwood90) reported
@korie @virginmedia @bt_uk haha yes give bt a call, we also have the same issue and even if we do get through they end up putting the phone down it’s disgusting
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David
(@DavidWGeee) reported
@virginmedia I called today to cancel TV and phone, through to correct dept after selecting opt 1-4-2 After going through retention offers which I rejected she tells me to call back and select the same options Keep on messing me about and I'll cancel everything Bunch of jokers