Virgin Media Outage Report in Southport, Sefton, England

Problems in the last 24 hours in Southport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Southport, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Blackpool, and Southport.

City	Problem Type	Report Time
Skelmersdale	Total Blackout	11 days ago
Skelmersdale	TV	13 days ago
Blackpool	Internet	21 days ago
Blackpool	Internet	27 days ago
Blackpool	Wi-fi	1 month ago
Southport	E-mail	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

• 
  Lynne Webster (@lynneglenn13) reported 2 minutes ago from South Shore, England

  2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia

• 
  Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported 11 minutes ago from Southport, England

  @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

• 
  Danielle Hickey (@McGovernDanDan) reported 15 minutes ago from Penwortham, England

  @virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡

• 
  Tammy (@MissT2009) reported 18 minutes ago from Blackpool, England

  @virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue

• 
  Graham Duke (@coffiman48) reported 19 minutes ago from Maghull, England

  @virginmedia have been experiencing problems with v go app for 2 days keeps saying service not available and also remote app will not load keeps freezing are you having problems

• 
  Graham Duke (@coffiman48) reported 19 minutes ago from Maghull, England

  @virginmedia tv service down have been waiting for an hour on hold I have just moved a week ago to virgin and in 20+ years never had this problem with sky

• 
  originalkitten (@originalkitten) reported 26 minutes ago from Formby, England

  @virginmedia you go down on me more than my ex boyfriend ever did!

• 
  Lynne Webster (@lynneglenn13) reported 29 minutes ago from South Shore, England

  Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.

• 
  Retep Nosnibor (@croupier1970) reported 31 minutes ago from Blackpool, England

  @virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!

• 
  JackC (@JackCarroll_) reported 32 minutes ago from Blackpool, England

  Is Virgin media tits up or is the cod servers tits up here or is it both, **** my life

• 
  Will Nesbit (@WillNesbit78) reported 37 minutes ago from Rainford, England

  @virginmedia Yes. It's broken.

• 
  Michelle (@michdavey71) reported 39 minutes ago from Maghull, England

  @virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .

• 
  BTL Film Media. (@BTLF1) reported 40 minutes ago from Aintree Village, England

  @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

• 
  Lynne Webster (@lynneglenn13) reported 44 minutes ago from South Shore, England

  1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.

• 
  Mark (@markhol55) reported 45 minutes ago from South Shore, England

  @SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable

• 
  Will Stephen Lynes (@Welsh_Will70) reported 45 minutes ago from Blackpool, England

  @AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!

• 
  David (@dave6018) reported 49 minutes ago from Penwortham, England

  Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay

• 
  David (@dave6018) reported 50 minutes ago from Penwortham, England

  @virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service

• 
  christian snow (@bastardthen) reported 50 minutes ago from Blackpool, England

  So @virginmedia has gone down ....... keep calm it's not the end of the world it will be back up working faster than us getting let out again

• 
  Lynne Webster (@lynneglenn13) reported 52 minutes ago from South Shore, England

  @virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommyk (@Tommyk01) reported 4 minutes ago

  @MyFirstTrainers @virginmedia Good luck. I have and still having daily issues for 3 years and not been offered that

• 
  Batman (@BlueFlu5) reported 9 minutes ago

  @virginmedia If Virgin Media were genuinely sorry I wouldn’t be requesting the assistance of Ofcom. You don’t appear to have any problems taking my money each month that all works just fine funnily enough.

• 
  TR7 (@Taimoor05435737) reported 11 minutes ago

  @virginmedia Don’t send me this when clearly there is no mention of this issue on your link!!! Deal with the issue or admit to all Virgin customers you do not care about lack of service or inconvenience at all and profits matter over customer care and service!!

• 
  ricky cunningham (@RickyMackie) reported 11 minutes ago

  @thedogman_918 @virginmedia yeah my sisters had ongoing issues with virgin for at least 4 years exact issue as you, its called virgin but they royally f&&k with their customers on a monthly basis

• 
  TR7 (@Taimoor05435737) reported 22 minutes ago

  @virginmedia Don’t send me a link when your colleagues laugh on call that we won’t compensate for a remote despite it being your error and was a known fault! Explain here what I will get back for 3 weeks of disrupted service and your inability to let us know about the issue!!

• 
  TR7 (@Taimoor05435737) reported 22 minutes ago

  @virginmedia Your technical team advised it’s a known issue so why you charging all your customers a full months bill who suffered issues snd inconvenience????? Explain how this is fair???? It’s time to be TRANSPARENT! @skytv

• 
  Rahim Shivji (@RahShivji) reported 23 minutes ago

  Dear @virginmedia , I have an unopened box of equipment that was sent to me as an extra last year. It's a TIVO box. Can you DM me to make arrangements for collection plz? I haven't been a VM customer for about 8 months and all other equipment was collected. Thanks

• 
  Jackie (@jackie4htfc) reported 23 minutes ago

  @virginmedia Thanks for that and I will do so if I continue to have problems before the end of my contract.

• 
  Adam Atkin (@atkinleeds) reported 25 minutes ago

  @CraigLUFC77 Craig...im 16weeks into an official complaint, I've got letter after letter from @virginmedia everytime contradicting the letter before....they can't resolve the complaint as they still can't find the issue, absolutely useless they are....only paying £96 a month....jokers

• 
  Rae- @skye (@morgan_sky) reported 32 minutes ago

  @thedogman_918 @virginmedia To be honest i dumped them as they were giving us a shockibg service good luck