Virgin Media Outage Report in Southport, Sefton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Southport, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale and Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Internet | |
| Skelmersdale |
Internet | |
| Blackpool |
Internet | |
| Blackpool |
Internet | |
| Blackpool |
TV | |
| Bretherton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
-
Richard Foster
(@fos100) reported
from
New Longton, England
Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
-
NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
-
Andy A.
(@andypne3) reported
from
Saint Annes on the Sea, England
@virginmedia @Sedds_lep You are not missing much Sedds. If it wasn't for woodman we would be 4 down.
-
Chris Webb
(@ChrisPWebb) reported
from
Blackpool, England
Just as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez
-
Richard Foster
(@fos100) reported
from
New Longton, England
Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
-
Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
-
Chris Webb
(@ChrisPWebb) reported
from
Blackpool, England
@virginmedia It says no issues but it keeps cutting out 2/3 times a day.
-
Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
-
Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia Hi my box as stopped work and keep rebooting and says there is and issue and could take upto 3 hours? What should I do
-
Tᴏᴍᴍʏ Nᴇʟsᴏɴ
(@furburger12) reported
from
South Shore, England
@virginmedia KEEP GIVING ME INTERMITTENT SIGNAL AND ILL START INTERMITTENTLY PAYING MY BILL, this is a ******* joke man 😭
-
BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
-
Jordan
(@JordanKing1512) reported
from
South Shore, England
@virginmedia I have contacted and was told I will get a text after the phone call with another engineer visit, not got anything yet??? Also who is going to pay for the damage and a plasterer to come round and fix? Honestly wish I stuck with @SkyUK at this rate
-
Ben Powell
(@Ben6987) reported
from
Common Edge, England
I’m fed up of @virginmedia channel guides not showing, internet keeps dropping out, apps won’t load up and it’s getting ridiculous for what we pay!!! I’m paying for a service that is not being provided!!! Im going to start looking elsewhere I think #virginmedia #ripoff
-
Richard Foster
(@fos100) reported
from
New Longton, England
Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
-
lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia when fy4 be back on line ? No TV service since 4pm yesterday
-
BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
-
sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
-
Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
-
Mick Mc 23
(@Mick_McIver1984) reported
from
Kirkby, England
Anyone else useless @virginmedia gone down got no internet house is in melt down
-
Jordan
(@JordanKing1512) reported
from
South Shore, England
@virginmedia Spoken with plasterer and to fix the K Rend £2000, they need to redo the full front of my house for it to match!!! I need this sorting urgently and need to speak with someone who can assist with this, it’s beyond a joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
John Hymus
(@hymus_john) reported
@virginmedia its time to report you to ofcom, by far the worst company I have dealt with!
-
Lesley Neilan
(@lesley_neilan) reported
from
Edinburgh, Scotland
Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks
-
Linda 🇪🇺 📷 ☕️😾
(@LindaGge) reported
Virgin Media keeps increasing their prices pretty much every month. And yet the service is out again.
-
Silvio_gocalves
(@GocalvesSilvio) reported
@widewordofsport @virginmedia Hey there’s a guy named #(Darknet Authority) on IG they can probably help you with that because they are good at helping with errors and stuff like that
-
Claire Coast-Smith
(@clairecs1) reported
@virginmedia Ok - it has failed to play 4 times in last 20 minutes of the film. All reboot procedures observed. (Your service, not the film itself) is an absolute waste of my time and money. Please arrange for my account to be refunded.
-
Tom Dixon
(@kingshrimper) reported
@vvitchii @virginmedia Internet cut out for an hour last night, tonight 3hrs and counting! Virgin says no issues in my area, tried all tests and resets. Every few months we go through a patch of issues like this where virgin never admit there is a problem
-
steve marshall
(@colective) reported
@vmbusiness i have had a really bad experience with virgin business since joining vey bad intrenet end a no show on an engeneer visit on the 18th june very poor customer service
-
Michael Creatura
(@MichaelCreatura) reported
@GarethTurpin Can you help out, second time I’ve been promised my @virginmedia services will be installed and still no outside work completed? The team haven’t helped at all…
-
CAPTAIN_B53
(@avtsuk) reported
@virginmedia What!! How do you suggest that is done on a MOBILE device over 4G on a shoddy @o2 network.
-
Gabriel Barrett-Bunnage
(@BarrettBunnage) reported
@virginmedia I’m having major concerns with my recent broadband purchase and am unable to get any help - I’m being kept completely in the dark on vital information I need to know for my set-up and am unable to even cancel my order as reaching someone is so difficult.