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Virgin Media outages and service status in Southport, England

No problems detected

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Southport, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 14, 1:57 PM GMT+1.
  • 57% Internet (57%)
  • 29% TV (29%)
  • 14% E-mail (14%)

The latest reports from users having issues in Southport come from postal codes PR8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southport, England

The most recent Virgin Media outage reports came from the following cities: Southport, Blackpool, and Skelmersdale.

CityProblem TypeReport Time
Southport TV 3 days ago
Blackpool E-mail 3 days ago
Southport Internet 3 days ago

Nearby cities with recent reports

Blackpool

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country

  • Miss_Defying
    Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.

  • leannef55
    leanne (@leannef55) reported from Aintree Village, England

    Virgin Media and Sky viewers. Is yours the noisiest, most horrible sounding thing when your remote falls off the settee and hits a wooden floor? Virgin remote holder here- massive yes from me! 😖

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • BeanBolt
    BeanBolt (@BeanBolt) reported from Southport, England

    Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

  • CharlieIDIC
    IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Every time it fails I have never been asked to do a reset. The last time they checked their system and sent an engineer who put attenuation on it as the jitter was high and the system showed a fault their end

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything

  • docherty53
    Andy 'life is short' Docherty (@docherty53) reported from South Shore, England

    Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?

  • AliTaylorGolf
    Ali Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia Broadband speed issue

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!

  • JordanKing1512
    Jordan (@JordanKing1512) reported from South Shore, England

    @virginmedia I have contacted and was told I will get a text after the phone call with another engineer visit, not got anything yet??? Also who is going to pay for the damage and a plasterer to come round and fix? Honestly wish I stuck with @SkyUK at this rate

  • Radebreast
    Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

  • originalkitten
    🌸🐾originalkitten 🐾🌸 (@originalkitten) reported from Formby, England

    When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf

  • Aleyy
    Aley. (@Aleyy) reported from Formby, England

    Trying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼

  • John_murphy1
    John Murphy (@John_murphy1) reported from Formby, England

    @virginmedia Thanks, according to your website it’s a known issue and won’t be fixed till 9pm. Never mind, just hope it’s fixed sooner especially as TV is down too!

  • Tiiredbunny
    Bunny 💙 (@Tiiredbunny) reported from South Shore, England

    @virginmedia I will leave it open but nothing popped up earlier should I sign in?

  • AliTaylorGolf
    Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!

  • lewishorsey92
    Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • CharlieIDIC
    IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I need to make a complaint and submit my bill for time wasted with tests that show me what I already know….it’s faulty and has been on and off for a long time and each fix doesn’t fix it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leobarnes
    Leo Barnes (@leobarnes) reported

    Hey @virginmedia - my 360 box is completely dead. Been on hold for an hour and nobody replying via chat. Can you help at all? I just need a replacement box sent out.

  • dollynoocat
    Dollynoocat (@dollynoocat) reported

    @virginmedia yes did that yesterday when BBC1 wasn't working. The usual 20 minutes to reconnect and today my internet went down for 6 hours. Superb service (not) 34 years a customer and phoning Sky tomorrow !!

  • dthorpedecor
    davidthorpedecorator (@dthorpedecor) reported

    @virginmedia tv is not working and the cup final is on at 3 any update?

  • SteveJusta
    Steve Justa (@SteveJusta) reported

    @txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!

  • HazAwaiz
    HazAwaiz (@HazAwaiz) reported

    @virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this

  • NewGolfer1414
    Bill (@NewGolfer1414) reported

    @virginmedia is an absolute joke of a company, been on hold 3 times for over 15mins for them just to hang up! Cancelling that direct debit then, *****!!!

  • follow_the_bear
    Bear Holland (@follow_the_bear) reported

    @virginmedia @VespaPX12570 Why no compensation for loss of TV it makes up one third of monthly payment for broadband, phone and TV services. If TV goes down for a day should get 33% minimum of contract cost for the days loss of TV service. What would CISAS say? #CISAS

  • GrantRfc89
    ... (@GrantRfc89) reported

    @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.

  • SteveJusta
    Steve Justa (@SteveJusta) reported

    @virginmedia STILL NOT WORKING IN SOUTH BIRMINGHAM @virginmedia , COME ON!!!!!

  • JShine06
    JoShine06 (@JShine06) reported

    Why can't you speak to an actual human being from @virginmedia ? They were meant to call my mum back weeks ago and they never bothered.