Virgin Media outages and service status in Southport, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southport, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southport, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, and Blackpool.
Community Discussion
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Virgin Media Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
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Alastair Taylor (@AliTaylorGolf) reported from South Shore, England@virginmedia What time do your customer service phone lines close?
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The Dadblogs (@The_dadblogs) reported from South Shore, England@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, EnglandNot very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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lisa lloyd (@llloydman) reported from South Shore, England@virginmedia when fy4 be back on line ? No TV service since 4pm yesterday
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BeanBolt (@BeanBolt) reported from Southport, EnglandTenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?
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Jordan (@JordanKing1512) reported from South Shore, England@virginmedia Spoken with plasterer and to fix the K Rend £2000, they need to redo the full front of my house for it to match!!! I need this sorting urgently and need to speak with someone who can assist with this, it’s beyond a joke.
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet
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Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England@virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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Terry Gilroy (@Gilly2u2) reported from Formby, England@virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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David Jones (@davidbirkdale) reported from Southport, EnglandVery poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia Looks like your engineer told me he would book a follow up appointment then didn’t bother. Your customer service lately and ability to provide a service are very lacking
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Chris Webb (@ChrisPWebb) reported from Blackpool, EnglandJust as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards
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Bunny 💙 (@Tiiredbunny) reported from South Shore, England@virginmedia I will leave it open but nothing popped up earlier should I sign in?
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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Steven Michael Macdonald (@NowHearThis1) reported from South Shore, England@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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Lee Thomas (@Madhornet73) reported from South Shore, England@virginmedia The red button is not working again for the football
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PAT WEBB (@nan2thou) reportedVirgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.
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Robert mackley (@robert_mackley) reported@entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo
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mrpinkcat (@Misterpinkcat) reported@virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers
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mia (@miaKJKJ22) reported@entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.
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andrea stevenson (@AngeStevenson) reported@virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?
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G R A H A M (@___GJS___) reported@Andysbrett @virginmedia One of the worst customer service departments out there!
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Neil Brearley (@Fatfingers1976) reported@virginmedia I have wasted half my day trying to get TNT sports on for the football. I now have to wait and have been told that it may still not be on. Your chat people are not helping. Please sort out my issue.
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entrustTMF (@entrustTMF) reportedDay 4 of poor followed by NO broadband service from good old @virginmedia. Fix now predicted to be by 29/4/26😡 Worryingly, none of their previous predictions have proved accurate Shocking and unacceptable performance #GetItSorted
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Emma Thompson (@emmathompy) reported@virginmedia I've also tried to call your customer service helpline but it doesn't appear to recognise my account number so I can't even get through to anyone!
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Adz (@MrAdz259) reported@virginmedia I sent a notice of cancellation on 16/03/26. So my service would end and be disconnected on 16/04/2026, as advised by one of your customer reps.