Virgin Media Outage Report in Southport, Sefton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Southport come from postal codes PR8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southport, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Southport and Ormskirk.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Peter Ian Mowbray RODP💙 (@LIVEINBLACKPOOL) reported from Blackpool, England
@AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon
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Richard Foster (@fos100) reported from New Longton, England
@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
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Richard Foster (@fos100) reported from New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Chris Webb (@ChrisPWebb) reported from Blackpool, England
Just as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez
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Richard Foster (@fos100) reported from New Longton, England
Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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BeanBolt (@BeanBolt) reported from Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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NeckSausage (@NeckSausage) reported from Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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sevs66 (@mgsevs) reported from Kirkham, England
@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
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Peter Ian Mowbray RODP💙 (@LIVEINBLACKPOOL) reported from South Shore, England
@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
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Chris Webb (@ChrisPWebb) reported from Blackpool, England
@virginmedia It says no issues but it keeps cutting out 2/3 times a day.
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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Lee Thomas (@Madhornet73) reported from South Shore, England
@virginmedia The red button is not working again for the football
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Richard Foster (@fos100) reported from New Longton, England
Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
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Richard Foster (@fos100) reported from New Longton, England
Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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Lee Thomas (@Madhornet73) reported from South Shore, England
@virginmedia Why is the red button not working on SkySports
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Graeme Radebe (@Radebreast) reported from Ormskirk, England
@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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Graeme Radebe (@Radebreast) reported from Ormskirk, England
@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Bunny 💙 (@Tiiredbunny) reported from South Shore, England
@virginmedia I will leave it open but nothing popped up earlier should I sign in?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayyy (@JsChopra0) reported
@virginmedia I have a pc and i cannot take the whole setup down for wire connection.
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Aaron (@RoundhouseAaron) reported
@virginmedia Yes ive got one of your boosters that im paying for and it still doesnt work upstairs
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Claire Greene (@claireygreene) reported
@IrelandAMVMTV here is my xmas joke to win virgin media prize, why could Ireland am not go on air.....drum roll please because of Elf and Safety issue....
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Brad (@smith74) reported
@virginmedia Just stop tweeting me useless garbage.
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Fatima (@gamingjda) reported
@virginmedia Yes on many occasions I wish I could get out of my contract I’m so fed up. I’m going to write to piers Morgan on GMTV he seams to help people
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Vicky (@Baileysbear) reported
@virginmedia Eventually, sadly I've never received this so called best service you claim to provide!
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Emma Lane (@itsm_em) reported
@virginmedia Hi - our Trust Switchboard (0203 228 6000) are receiving calls routing through from your customer service number 03454541111 - can you please investigate and fix ASAP? Thanks.
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Fatima (@gamingjda) reported
@virginmedia Hello I have rang them many times you waite on the line for such a long time and many times the assistant are quite rude and it’s hard to speak to them they don’t want to lister to you
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David. (@david1collingt1) reported
@kasperoff @virginmedia Hey, I’ve had nothing but problems with them. Great when it works but no consistency. Router is so poor compared to Sky. Binning them in January as no doubt they will want more money for a sub standard service.
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Hannah (@_Rainbow_Fish) reported
@virginmedia I’ve checked this on every occurrence and there are no known issues. This is clearly a hardware issue! Could you supply a replacement?