Virgin Media Outage Report in Southport, Sefton, England
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The latest reports from users having issues in Southport come from postal codes PR8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Southport, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Blackpool and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Total Blackout | |
| Blackpool |
TV | |
| Southport |
TV | |
| Blackpool |
TV | |
| Blackpool |
TV | |
| Blackpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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mick rogers
(@Mick_Rogers) reported
from
South Shore, England
@virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!
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Alastair Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia What time do your customer service phone lines close?
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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🌸🐾originalkitten 🐾🌸
(@originalkitten) reported
from
Formby, England
When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia Virgin tvgo app not working is there a known issue? Please advise
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia Broadband speed issue
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia Can you help me sort out a contract or I will have to go elsewhere?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MidLifeCRYsis
(@MidLifeCRYsis41) reported
@virginmedia Knowing it’s down. Then cut the chat off!! The calls just sit in a queue for well over 20 mins before you give up. This is F*#%ing disgraceful!! I’ve been with virgin now for some 7 years. The hub is clearly faulty - yet I’m told to basically just turn it on and off again. WTF?!
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Mark Owens ⭐️⭐️⭐️⭐️⭐️⭐️
(@Gal81Mark) reported
@virginmedia No help whatsoever as I’m now in the queue that couldn’t help me earlier on the website. Absolute joke!
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Chris Heaton
(@Turn_The_Heaton) reported
@virginmedia trying to resolve an issue with our broadband but it's impossible to get in contact with anyone. Spent over an hour on hold only to be cut off.
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Craig Peachey
(@mrpeach1985) reported
@virginmedia I have a fault with my home phone yet I can't get help via your website or call centre! How on earth am I meant to get assistance!? Its for my Grandmother who lives alone so would appreciate some assistance ASAP!!!!
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Fa Wo Tu
(@FaWoTu) reported
@robjackson74 @virginmedia @SkySportsF1 The same happened to me, and with the F1 race last weekend. Guess it's going fail again later
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Carla 🦒
(@carlacantsleep) reported
@skybluemoomin @virginmedia Selfishly very relieved that it’s a wider issue and not something wrong in my house!
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MidLifeCRYsis
(@MidLifeCRYsis41) reported
@Baileysbear @virginmedia My internet has been in the KB’s for several days now. Have just been speaking to some clown via chat, who sent me a link to the main VM website. KNOWING it’s down. The hub is faulty! I’ve been with virgin for 7 yrs now I think. Can’t call either! ******* Disgraceful!!
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Rachael Spraggs
(@spragglerocks) reported
@virginmedia your customer services leaves a lot to be desired. I wait then you cut me off. No broadband, shoddy installation. How do I leave?
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Caitlin
(@_Caitlin21) reported
@virginmedia trying to cancel/ renew my WiFi before it ends and increases next week and can’t get through on the phone is there an email I can use?
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David Cav
(@DavCav23) reported
@AlHatto26 @virginmedia @RNP58 Not just you or an isolated incident. Seems to be effecting quite a lot of us 😡