Virgin Media Outage Report in Appley Bridge, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Appley Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Appley Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Appley Bridge, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Liverpool, Chorley, Leyland and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| St Helens |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Blackburn |
||
| Bolton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Appley Bridge, England
Latest outage, problems and issue reports in Appley Bridge and nearby locations:
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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MH
(@MarkHughes_) reported
from
Liverpool, England
@virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out
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Anfield Sports
(@anfield_sports) reported
from
Liverpool, England
Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@virginmedia Instead of providing all these "upgrades" to the service how about just providing a SERVICE that we pay for 🤬
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help
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Danielle Hickey
(@McGovernDanDan) reported
from
Penwortham, England
@virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!
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Hayley Baker
(@hayleybaker25) reported
from
Liverpool, England
@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.
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Tina Lawrenson
(@TinaLawrenson) reported
from
Chorley, England
@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻
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Billzy
(@Billzy79) reported
from
Liverpool, England
@rteifler @virginmedia We have been a loyal customer for many years 👍😎
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬
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Philip Dent 🇪🇺
(@prdent73) reported
from
Euxton, England
Noooo!!! The virgin media wifi is down. We might have to start talking to each other..
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Keith Birchall
(@k_birc) reported
from
Wigan, England
Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.
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Bronwyn Every
(@bronwynevery) reported
from
Wigan, England
Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Molly ✌🏼
(@Molly_Meadmore) reported
2 days in a row now mobile network is down @virginmedia. Not good enough, many of us need our phones to work from home!
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jof.arnold(“asdasd”)
(@JofArnold) reported
@virginmedia Hey there. The router is failing to connect (slow pulsing white). SE8. Can you help?
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Geodude
(@geodude_82) reported
@virginmedia Yes. It says no known issues but then does the tests and says the broadband is down
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Craig Buck
(@CraigBuckUK) reported
@garfy1971 @virginmedia I'm thinking of doing the same. Shouldn't need to though. We already pay Virgin enough and they still think their service warrants further increases.
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',- anorthernman -,'
(@anorthernman) reported
@virginmedia Thank you. No it appears to be an issue with my service. I think the router is faulty but I am not getting any assistance from the call centre. I just get a scripted response. If the router is restarting and failing home schooling and home working.a painful few months 😢
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Christian🇪🇬
(@EgyChris) reported
@virginmedia Tried calling and no way to get through. Why can't I cancel online . Why is it so difficult? Its becoming a nightmare to contact virgin
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Tom Hennessy
(@tom_hennessy) reported
@virginmedia Doesn’t matter when I ring I did this morning when you opened same outcome constantly getting sent to the wrong team. Worst customer service I’ve ever come across
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia Everyone I called passes me to another team to then pass me back to the original team and all I'm ever told is someone will be out today for the pre-installation... it's been that way for over a month now and every day nothing happens. I'm at a loss.. Please help?
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Simon Taylor
(@Thuglifepob) reported
@virginmedia I can’t use a wired connection as the box is miles away from a computer. I just want it fixed. I’m still paying for Sky wifi because I’ve never had the confidence to cancel it
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Ftoomsh
(@Markfour20) reported
@virginmedia There was a known issue. Now sorted thankfully.