Virgin Media

Virgin Media Outage Report in Appley Bridge, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Appley Bridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Appley Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Appley Bridge, Lancashire, England 04/19/2025 12:55

April 19: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Appley Bridge, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Wigan, Leyland, Bolton, Prescot, Southport, Leigh, Blackburn and Ormskirk.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens E-mail
United KingdomLiverpool E-mail
United KingdomWigan Internet
United KingdomLiverpool Total Blackout
United KingdomLeyland Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Appley Bridge, England

Latest outage, problems and issue reports in Appley Bridge and nearby locations:

  • SynysterZero1 Synyster Zero - Mafia (Definitive Edition) (@SynysterZero1) reported from Liverpool, England

    @virginmedia No, I'm great. No problems with Virgin Media. 👍🏻

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.

  • EliReeceBrooks ilƎ (@EliReeceBrooks) reported from Liverpool, England

    @virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    @virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • Gembles13 Gemma Elizabeth (@Gembles13) reported from Rainhill, England

    @virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • SmartCoffeeOff1 Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

  • warbles Ian Warburton (@warbles) reported from Leigh, England

    @virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • Liam_Hawksey Goth Scouser (@Liam_Hawksey) reported from Haydock, England

    @virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?

  • JayMelia_ Jay (@JayMelia_) reported from Liverpool, England

    @virginmedia I need to cancel an order ASAP please respond!!!

  • JohnBColburn2 John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Danshane07 Daniel (@Danshane07) reported

    Thank the lord I have @virginmedia I would recommend virgin media if you dont want to have solid WiFi it awful trying to do anything

  • dermott_mufc danny mcdermott (@dermott_mufc) reported

    @virginmedia No don’t like to go down that route I just wanted it sorted and it wasn’t a lot to ask once paid

  • Steveberry1730 Steve berry (@Steveberry1730) reported

    @virginmedia my Internet keeps lagging speeds are ridiculous slow and your service status page keeps coming up with a technical issue is there a problem in the AL7 area

  • GemMatthews Gemma Matthews (@GemMatthews) reported from Croydon, England

    @virginmedia Seriously? This is appalling- so I’ve had to pay to travel to work today because you didn’t provide the service I am paying a small fortune for. And there is no compensation?! Seems a very one sided arrangement

  • eezian eezian (@eezian) reported

    @virginmedia @dermott_mufc After calling 8/9 times explaining the issue to 4/5 different people in different departments in every single call what do you get?A bill that you never approved of. The contract changes without your consent. They keep on saying they will amend it and what you get another bill.

  • tidycolunick Nick Burgess (@tidycolunick) reported

    @virginmedia A complaint has been raised. I submitted a form on your website a week ago... And called someone today...

  • spillo1313 John Andrews (@spillo1313) reported

    @virginmedia Nope, you had your chance with piss poor customer service.

  • DG__AquArius Aquarius (@DG__AquArius) reported

    @virginmedia I don't know what your problem is but my dad hasn't got any channels at all on his virgin box at all

  • JAQKPanda ♦♠JAQK♥♣ (@JAQKPanda) reported

    So my router is ******* around something silly and my ISP's "help page" (@virginmedia) is absolutely worthless, is missing important info, and keeps looping you in circles, so it looks like I might not be streaming tonight. Sorry guys. Will keep you updated.

  • starfalldocs Starfall Projects (@starfalldocs) reported

    Not sure I've ever regretted a household purchase as FAST as I'm regretting signing up with @virginmedia Their support is dire. I can only assume they guy is talking to several people at once. At least it's only a 12 month contract.