Virgin Media Outage Report in Appley Bridge, Lancashire, England

Problems in the last 24 hours in Appley Bridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Appley Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Appley Bridge, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Blackburn, Prescot, Wigan, St Helens, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Southport, and Leyland.

City	Problem Type	Report Time
Liverpool	Internet	32 minutes ago
Blackburn	Total Blackout	7 hours ago
Blackburn	Internet	13 hours ago
Blackburn	Total Blackout	13 hours ago
Blackburn	Total Blackout	17 hours ago
Blackburn	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Appley Bridge, England

Latest outage, problems and issue reports in Appley Bridge and nearby locations:

• 
  Alan Dean (@alandean1878) reported 1 minute ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  IanRob79💙 (@IanRobEfc1878) reported 1 minute ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 5 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Ray Waring (@RayWaring) reported 7 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Richard Foster (@fos100) reported 11 minutes ago from New Longton, England

  @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

• 
  Alan Dean (@alandean1878) reported 13 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  owen southworth (@obpls1995) reported 14 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Richard Foster (@fos100) reported 16 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  Ndawana Youngson (@NdawanaY) reported 27 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Richard Foster (@fos100) reported 31 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Tony (@AckerHeron) reported 33 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Mrs Smith (@SmithysMaud) reported 33 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Lindz Devine (@LindzDDub) reported 41 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Ray Waring (@RayWaring) reported 42 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Ndawana Youngson (@NdawanaY) reported 49 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 50 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Rob (@Robertlfc_) reported 52 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 52 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Lindz Devine (@LindzDDub) reported 53 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Richard Foster (@fos100) reported 54 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simmy🇯🇲🇮🇪 (@Simonefromnorth) reported 59 seconds ago

  How can @virginmedia set me up with an account I didn’t ask for because their staff don’t listen! Now going through a war just to cancel the bill 😡 actually the worst customer service ever come across!

• 
  Justin Tyrrell (@JustinTyrrell) reported 3 minutes ago

  @virginmedia making it difficult to cancel a contract doesnt make me want to change my mind. Why can't I just call up and cancel. Why do I need to be out on hold constantly. I'm out of contract!

• 
  Izzy Wildheart . Artist 🇪🇬 (@Izzywildheart) reported 9 minutes ago

  @ClareAdams @virginmedia Yes, rotten service for a lot of money, had nothing but problems with it dropping in and out or just cutting out completely. Not worth the money

• 
  Alex Simon (@alwsimon) reported 12 minutes ago

  @virginmedia any reason why it's so unacceptably difficult to cancel a contract with you? Half an hour on hold waiting for someone to answer for something as simple as cancelling.

• 
  Hallworth85 (@RedHallworth85) reported 12 minutes ago

  @virginmedia Seems okay but again just lack of information from you guys is poor really, surely when there is fault just say what it is and when you can sort it instead of the BS… Honestly if I had full fibre here with openreach I would ditch virgin in a flash, decent product service = shite

• 
  Sam (@Sam13346163) reported 15 minutes ago

  @virginmedia help me out I never received the email to validate my email address so can not access my virgin media account? No live chat or anything to help

• 
  annie (@biggybaggyboggy) reported 16 minutes ago

  @virginmedia @biff_5689 We have the same issue nearby. Last time this happened you told us about it so we could make other arrangements. What went wrong this time?

• 
  Anis El-Mariesh (@AElmariesh) reported 16 minutes ago

  @virginmedia Seems the issue was a faulty power cable to my Ubiquiti USG… so these things are worth checking before assuming its the ISP

• 
  chlo. (@ChloHamilton) reported 20 minutes ago

  @virginmedia 4 days later issues still carrying on every single day! It’s an absolute joke over a month now, there’s not been a day without problems for over a month! But still wanna charge the full bill!!

• 
  David S (@DaveS3376) reported 22 minutes ago

  @virginmedia @MerlinapUK Shame we dont get priority from customer care, and fault repair