Virgin Media Outage Report in Appley Bridge, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Appley Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Appley Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Appley Bridge, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Blackburn, St Helens, Southport, Leyland, Ormskirk, Skelmersdale, Chorley, Newton-le-Willows and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Bolton |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Appley Bridge, England
Latest outage, problems and issue reports in Appley Bridge and nearby locations:
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
-
Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
-
Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
-
TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
-
David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
-
Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
-
David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
-
Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
-
Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
-
Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
-
champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
-
JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
-
Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
-
john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
-
David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
-
David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
-
David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
-
John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
-
Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
-
Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bernard Thresher
(@BernardThresher) reported
@virginmedia 90 minutes though. An hour and a half? Put yourself in the customers shoes...no you can't, you're a robot. Also, I can't tell you the outcome of the 'call' as I was told to go to whatsapp I know what the outcome is going to be however, one lost customer and lots of negative press
-
Dawn
(@Dawn18629990) reported
@virginmedia it’s gone down again why don’t you do do something about it we getting really fed up with now they was some supposed to came this afternoon but you cancelled it told you it keeps happening we are not happy with the service at all
-
The Rt. Hon Sir John of the Shires
(@BlueWreckingCrw) reported
@virginmedia Yep, and got a text.saying to follow the restart/reset procedures.. It's a hardware issue rather than a connection issue
-
Charo
(@charo_uk) reported
@virginmedia Sure I can expand on this,the internet connection hasn’t been great in the last year and when I tried to call to cancel my contract I spent 1,5hr on the phone,spoke to 4 people and the last one hanged up on me saying they had issues and will call me back in 20min,never heard back
-
Andy Falconer
(@andyfalconer2) reported
@virginmedia service down again...work from home, losing money...rubbish service
-
bizmobile
(@InfoBizmobile) reported
@virginmedia The order was cancelled. Phone never delivered. Email from VM tells me it is cancelled. I then get a letter telling me I am in arrears for something I have never received. I would have expected a call back if cut off.
-
Archie Geddes
(@versarchie5) reported
@virginmedia my sons phone is not letting him call or send messages and it’s beginning to really annoy me and him, to the point I want to cancel virgin mobile and move to EE. He is unable to ring me and I can’t contact him. This is not acceptable.
-
Jenny Bell
(@jcbell88) reported
@virginmedia Multiple failed appts; multiple no-shows to fix the problem; inability to verbally speak to anyone; inability to verbally speak to anyone who has any clue what's going on; piggy-backing on my neighbour's connection for the last 8 weeks!! Latest is appt date for 4 weeks time!!
-
Scius
(@Scius) reported
@virginmedia your service status website has stopped working, I get a 404 after I plug in my postcode and surname.
-
Bernard Thresher
(@BernardThresher) reported
@virginmedia Still nothing. Is it a lack of staff causing these excessive delays? @NTSscamsteam No service or support here from @virginmedia