Virgin Media

Virgin Media Outage in Liverpool, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Liverpool, England

Virgin Media Outage Chart in Liverpool, England 09/19/2020 10:40

September 19: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.95% Internet
  • Wi-fi 13.33% Wi-fi
  • TV 5.69% TV
  • E-mail 5.37% E-mail
  • Total Blackout 5.08% Total Blackout
  • Phone 4.58% Phone

Virgin Media Outage Map Near Liverpool, England

The most recent outage reports and issues originated from Liverpool, Maghull, Widnes, St Helens, Upton, Birkenhead, Wallasey, Runcorn, Seaforth, Ellesmere Port, Prenton, Bromborough, Eccleston, Hoylake and Bebington.

United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool TV
United KingdomSt Helens Internet

Virgin Media in Liverpool, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:
  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia virgin tvgo not working with new iOS 14. Any fixes?

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia So no one at virgin can help or resolve the issue great

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia Already tried the text service this was my last ditch attempt to resolve on here

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia It’s ok I’m not explaining the issues on here then.

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...

  • parki99 parki99 (@parki99) reported from Seaforth, England

    @virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!

  • parki99 parki99 (@parki99) reported from Seaforth, England

    @virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?

  • liameaglestone Liam Eaglestone (@liameaglestone) reported from Liverpool, England

    @virginmedia how do I best report the broadband is not working at my home?

  • oppositejohn oppositejohn (@oppositejohn) reported from Liverpool, England

    Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia

  • sturichie Irish Stu (@sturichie) reported from Eccleston, England

    @virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel

  • WKLetting West Kirby Letting Ltd (@WKLetting) reported from Hoylake, England

    @virginmedia I have just got through on the telephone on 03454541111 and had to pay £116.50 to try and cancel contract as operator said virgin media do not accept cancellation by letter. He then transferred me to relations team and I waited 10 minutes for someone to speak but no one did !

  • kirst_louisexxo Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, England

    Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.

  • davidbowes80 Dave the deccy (@davidbowes80) reported from Eccleston, England

    @BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2

  • CraigC84 Craig (@CraigC84) reported from Liverpool, England

    @virginmedia can you please contact me. Ur customer service is a disgrace

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    Soooooo fed up with @virginmedia internet dropping out with Netflix, TV & my PlayStation!!! And they reckon there isn’t a problem with our router!! #LIVID

  • ansumDave David Harrison (@ansumDave) reported from Seaforth, England

    @virginmedia You didn't t even address it. Went on your terms and conditions and corporate statement. You have not followed up r own protocol. Would be interesting to see if the plentiful other complaints got the same short shrift. It was the lying and the price gouging that is the worst

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Jonboy19821982 Jon (@Jonboy19821982) reported

    @virginmedia to think the amount of money everyone is paying to watch repeated shows and sports, the least you could do is ensure the service is operating correcrly

  • lbd007 Lbd007 (@lbd007) reported

    @virginmedia broadband down in KT3, nothing listed on website and the ‘help’ online is unhelpful. Are you aware of any issues and can you help resolve please?

  • roxannelola Roxanne lola (@roxannelola) reported

    @virginmedia is there any other way I can speak to your customer service to make a complaint? Cant send an email and don't fancy spending more time on hold.

  • Jonboy19821982 Jon (@Jonboy19821982) reported

    @virginmedia is your service down again! Its such a poor service this

  • ChellOfRivia Chell 🖤 (@ChellOfRivia) reported

    @virginmedia have got to be the most useless customer service team to exist

  • _MarkMould Mark Mould (@_MarkMould) reported

    @ntfc I don't suppose there's any chance that if I can't stream the game after paying that I can get a refund? Just that @virginmedia broadband has gone down yet again.

  • DanielReaney Daniel Reaney (@DanielReaney) reported

    @virginmedia 3 hours on the phone to you. Still on hold. Getting passed around like a ******! Worst customer service I’ve ever encountered

  • rhyswaan_alan Alan Partridge (@rhyswaan_alan) reported

    @virginmedia BT spirt 3 not working on Virgin, help

  • koenig_green David Koenig-Green (@koenig_green) reported

    @virginmedia This is going round in circles. They cannot do anything as I bought your internet via PayPal so they cannot refund. They said it was fine but was not. I will issue bank dispute.

  • jennyco24262132 jenny cook (@jennyco24262132) reported

    @virginmedia @TooTrot @virginmedia - I tweeted yesterday but no one replied? Asking how I get a deal on my contract renewal? Currently quoted double the new customer rates?