Virgin Media Outage Report in Liverpool, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Liverpool come from postal codes L6, L8, L3, L1, L25, L5 and L7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Liverpool, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, St Helens, Wallasey, Ellesmere Port, Upton, Prescot, Widnes, Prenton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Liverpool |
Internet | |
| St Helens |
Wi-fi | |
| Liverpool |
TV | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
-
Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia so much easier to cancel direct debit without having to bother with a call
-
pet hen
(@HenseyP) reported
from
Seaforth, England
So virgin media sign a new deal with sky tv but still no sky atlantic and it seems this channel will never be on virgin ,,
-
BrightLightGames
(@BrightLitegames) reported
from
Liverpool, England
@virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!
-
heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.
-
MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia No. I work, so don’t have a spare hour during the day. I’ll call to cancel when I can fit it in. £120 odd per month should enable me to watch a recording.
-
HLM
(@HelenLMoran) reported
from
Garston, England
@virginmedia There was apparently a local fault that is now showing as resolved. However the WiFi painfully slow and times out
-
Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip
-
Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!
-
John Sharrock
(@metallicageek) reported
from
St Helens, England
Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia is rubbish now no broadband and no credit for the bill someone else ran up by accessing your box. Really getting stung for crap here! Your answer...phone us again and again and again with no resolution ombudsman here I come you thieving horrible gits
-
Philip Nam
(@MiniP82) reported
from
Wallasey, England
@virginmedia There is a reported TV issue but no mention of an issue with broadband
-
Baz Anderson
(@BazxAnderson) reported
from
St Helens, England
So get an email on Sunday saying my @virginmedia bill is going up in September. Since then nothing but problems with the internet. If your going to charge a fortune. Provide a decent service.
-
Damon
(@thestuchy13) reported
from
Billinge Chapel End, England
@virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed
-
Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours
-
Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@virginmedia I really don’t know how you can morally charge for the pitiful service you provide. You have the most consistently unreliable download speeds I have ever come across.
-
Damon
(@thestuchy13) reported
from
Billinge Chapel End, England
@virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough
-
simonmcbeth
(@simonmcbeth1) reported
from
Hoylake, England
@virginmedia actually shocked at how poor your customer contact centres are, the ones in the UK and the ones offshore. No resolution, no quality customer experience means your product is completely ruined by your service delivery
-
Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened
-
Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now
-
Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia as an existing customer disgusted by experience my wife had ordering a new phone! Told delivered Thursday, worked from home, then advised by @YodelOnline it would be next Tuesday! Virgin day not down to them then receives a bill for end of the month #CustomerService
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Will Hogg
(@wilddoghogg) reported
@virginmedia Hi, Further to outage F009199138, my broadband has come on - which is great, but only at 30Mbps - which is not so great. Please can you acknowledge this is known and is still being worked on?
-
youngbrickz
(@DesmondObot) reported
@PartyBoyStu_ @virginmedia Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @movicyberhelp to me and they help me recover my locked account . His an expert.
-
UK united...
(@Rikkiej79) reported
@virginmedia Yes a charge of £204 for the screen to be repaired, I'm not asking for any other repair but the battery idsue to be fixed that has been a fault on the phone from the day I got my device, it is a possibility that I might have the screen fixed too but to be ordered to fix the
-
J Nessa
(@jn_geordie) reported
.@virginmedia where can I find out updates regarding network issues?
-
Font
(@fonny1307) reported
@virginmedia That doesn't actually sort the problem for those working from home does it
-
Helen Ganter
(@Ganterh) reported
@virginmedia Yes I am aware some stupid idiot drive into the box and damaged it severely so a big job to fix but it's the information we are lacking as to exactly when we are likely to have it fixed. The status now states 16.00 for it to go down against 21.55 ??
-
A
(@AkashIndia92) reported
@virginmedia It’s still the same since last Friday/Saturday…Even now nothing is working whatsoever. I can see that other Virgin users also facing the same problems!
-
Duncan Colledge
(@djcolledge) reported
@virginmedia Hi - your site still says no issues. I cannot run your tests when connected to WiFi as no connection.
-
Kirsty Hallett
(@KirstyHallett82) reported
@virginmedia can u please tell me why I’m paying for internet from u that works only when it wants to?Called 3 times to be told that u can see there has bn problems but as there is no issue at that precise moment there’s nothing u can do. And over £300 to cancel my contract.
-
Helen Ganter
(@Ganterh) reported
@virginmedia It would be nice it you could inform us why they have one minute fixed the issue and the next it is not working again. It has been off now since 21.55 last night another day I have to find a place to work. Is it going to be down all week. ?? This is not good enough no information