Virgin Media Outage in Liverpool, England

@macgregorlisa @virginmedia Knowing me I'd end up with nothing then start a new contract then we'd go into lock down again 🙈🙈xx

Do you ever get off the phone to @virginmedia and wanna scream. Been a customer for 15yrs just in this property alone yet they patronise me by saying I have to pay extra each month is my WiFi is to reach upstairs or kitchen (my house is tiny)

How does the phone, internet and TV all go down @virginmedia ? Logged into my account via my phone and it shows everything down and no fix until 4pm tomorrow

@Cathy_TwoHalves @virginmedia The problems include always being passed onto to yet another unempowered person eg. To get a code turn a bix back on post upgrade (should have happened anyway) took 2 days and several hours waiting to finally get to a tech, problem then fixed in a few mins.

@virginmedia I did it says Everything is working fine... tell that to my dismal WiFi signal

The @virginmedia referral scheme is terrible been nearly 3 months now and still not received anything. Sent numerous texts with zero replies . Shocking

@Cragsi_77 @virginmedia getting my notice to leave soon as I can if they can’t sort it tomorrow but im not sticking with this crap till October

Honestly becoming fed up with the service provided by @virginmedia — feel like I’m constantly trying to fix things.

@virginmedia Sorry back in work today! Would adding boosters help?

@virginmedia no mobile service for 36 hours #StayConnected really?? Spoke with customer services 3 hours ago and still waiting for a call back. Issues in CH63?? Needs sorting please

@virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want

@virginmedia I've been trying for days to get through to change my package, its impossible as im in a queue then get cut off, but you will except my payment tho won't you 🤬🤬🤬🤬🤬🤬🤬🤬 very poor service.!

@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.

Surprise surprise our #virginmedia is down again. No internet.... like this is every month this has happened now! @virginmedia

@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.

@virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off

@virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool

@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

@Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.

@virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor

@virginmedia I still haven’t got my phone I asked and paid for a week ago I’m stuck with a broken one I can’t use until I get my new one ??

At this moment I’d rather be on virgin media because wtf sky??

Virgin Media Internet has been sketchy all day and now I have no service #FML #virginmediadown

Our Virginmedia wifi is PATHETIC. Anything from 10Mbps down to 0.9 is normal. VM promised us a free upgrade to 200, never below 107. It's a big con, I regret to say. And it's impossible to get thru to VM to complain.

@Cathy_TwoHalves My experience of .@virginmedia over the last week has been appalling! Chose to untag you because your issues with them are bad enough without mine on top! Then the cheeky gets send the ‘how was your Virgin experience?’ email. I did respond. Worth every extra minute Hope y’all ok

@virginmedia Any chance of getting my Internet working? Down for 3 days now. No doubt the direct debit has been snatched from my account🙄 B24 birmingham

virgin media is so ****😭i can’t even watch anime without it buffering😭😭

@virginmedia no Internet for the past 3 days???? B24 birmingham, terrible service, seems to pay for for even less

@virginmedia Hi I’m sorry I have had to come this far to complain about my experience. I am honestly shocked and very upset. I had called your customer service today to take out a contract for the iPhone 11 Pro Max with the AirPod pro headphones. 57 pound a month for 36 m

@virginmedia still no response! Router is down again and no way to contact you for support.