Virgin Media outages and service status in Kirkby, England

Problems in the last 24 hours in Kirkby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kirkby, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Prenton, Birkenhead, Wirral, Prescot, St Helens, Billinge Chapel End, Skelmersdale, Runcorn, Chorley, and Southport.

City	Problem Type	Report Time
Liverpool	Internet	5 hours ago
Wigan	Internet	1 day ago
Wigan	Total Blackout	1 day ago
Liverpool	Internet	3 days ago
Prenton	Internet	3 days ago
Liverpool	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kirkby, England

Latest outage, problems and issue reports in Kirkby and nearby locations:

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 15 seconds ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Andy McKeown (@AndyMcK1982) reported 58 seconds ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Elaine Brown (@laineypb2109) reported 4 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 5 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Anne McCormack (@1AnneMcCormack) reported 10 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Tim Jackson (@TimmyJ1972) reported 10 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  James (@jgrailpics) reported 14 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Jack Kelly (@realjackoh187) reported 16 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Josh (@Parleyyyyyy) reported 19 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Mrs Smith (@SmithysMaud) reported 24 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Jack Kelly (@realjackoh187) reported 24 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 35 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Rob (@Robertlfc_) reported 36 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Pauline Hall (@hall291) reported 40 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Jack Kelly (@realjackoh187) reported 40 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Mrs Smith (@SmithysMaud) reported 42 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  DM 🦌 (@DaveMbootlebuck) reported 47 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Jemima (@JemimaCamhs) reported 50 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  DM 🦌 (@DaveMbootlebuck) reported 57 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  David Jones (@davidbirkdale) reported 58 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 3 minutes ago

  @IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.

• 
  Paul Parkin (@kingoftheshed) reported 3 minutes ago

  @virginmedia after a week of absolutely shambolic service I’ve finally had enough. You sent me an email to say all was fixed but once again the wi-fi is down and the tv is disrupted. Another weekend of nonsense ahead. Tell me how I leave?

• 
  KP (@Sep8001) reported 5 minutes ago

  @virginmedia Hi Thank you for replying. Yes I do run that check and it does tell me there is a problem, but why have we had so many in the last few weeks. Before that service was fine.

• 
  Shaun (@oliverjames77) reported 8 minutes ago

  @virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks

• 
  Drew Grant (@drewsy92) reported 10 minutes ago

  Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

• 
  Rich Brady (@RichTigheBrady) reported 11 minutes ago

  @virginmedia It came back up but only after being down for 48 hrs! No reason! Happens every 4-6 weeks. There were no registered outages! So frustrating

• 
  Ian Dodds (@Do08dds) reported 12 minutes ago

  @virginmedia app not working yet again! Cheers for another ruined evening

• 
  joe simmons (@joesaintwestend) reported 14 minutes ago

  @virginmedia the internet in so30 Southampton has been down since 1230pm . When will it be back up please

• 
  Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported 19 minutes ago

  @misselledee @virginmedia This is normal. My friend has been on a broken line for weeks now. Engineers came out 3 times. His internet is still worse than his mobile internet. Virgin is saying everything is ok. Engineers barely know much more than: Let's reboot your router. Get out. Get City Fibre.

• 
  John Mercer (@Merse2506) reported 19 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work