Virgin Media Outage Report in Kirkby, Knowsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, St Helens, Widnes, Runcorn, Greasby, Upton, Wallasey, Southport, Birkenhead, Prenton, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
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Tom Munns
(@TomMunns1) reported
from
Wallasey, England
@virginmedia hi, I can’t register for my virgin media. I type in details and it doesn’t progress my past the register page. Can you help.
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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John Eastham
(@bigjeast) reported
from
Wigan, England
@virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Trains
(@radio_caroline) reported
from
Haydock, England
Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
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ann
(@lestervose) reported
from
Haydock, England
@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
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Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.
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PENALTYPOOL
(@DJGlassBack) reported
from
Liverpool, England
Why is my wifi not working yet again @virginmedia beyond a joke now
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Wigan, England
@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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vikas javagal
(@vikas6) reported
@virginmedia So there is no fixing the internet issue then? Great.
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Luke Haynes
(@lukehaynes1995) reported
@virginmedia any internet/DNS problems going on in Northampton? Me and 2 friends trying to do some gaming and download speed keeps dropping to below 1MB and ping keeps spiking to about 500ms. Not a pc or cabling issue for any of us and all of us have rebooted virgin home hubs.
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Ben Jewell
(@jewellben) reported
@virginmedia why has the mobile signal/reception got so useless in the last few weeks, hardly ever get 4g anymore let alone 5g
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Gemma Hart
(@Gem_Ritchie21) reported
@virginmedia Raised another complaint, I’m sure it will go no where. On the phone for 2 hours today - finally got out through to ‘Jake’ who said he would call back at 4 & hopefully sort ending my contract. He hasn’t rang back 🤬 I swear to god your sending me over the edge #pullingmyhairout
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Clive R.
(@CliveR39) reported
@virginmedia The Virgin number answers as unobtainable, the PAC code is still valid. NOT happy. Thanks for any help. I intend to go to O2 shop tomorrow armed with O2 confirmation email and obtain new SIM with correct number - unless you can do port with immediate effect - thanks
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Charlie Jack McLaughlin
(@CharlieJackmcl) reported
@rywilnot @SkyHelpTeam @virginmedia Virgin are just as bad mate I’ve had no Wi-Fi for like 2 hours now
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MM
(@armley8640) reported
@Brucegreig01 @Richard70291094 @virginmedia Did they help you? Mine was down for about two hours yesterday but normally it’s okay.
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Debbie Green
(@buttercup4000) reported
@virginmedia Thankyou for that hav done, had to cancel they only offering a sim when I ordered a phone and sim
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Clive R.
(@CliveR39) reported
@virginmedia Suggest you are more careful in future with which business partners you work with. @O2 abject customer service on this- four days to port a number, asking me to mess about changing phones. WHAT is happening please and WHEN will the port happen? Thanks.
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Ruth Burns-price
(@Ruth21ski) reported
@virginmedia Still no further. A lady has put both our mobiles and email down for a area manager to contact us. Did say that someone had tried to ring but neither of us had a missed call or an email. So hoping the team will arrive tomorrow to sort blockage as it is the next date given.