Virgin Media Outage Report in Kirkby, Knowsley, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Eastham, Wallasey, Wigan, Runcorn, Widnes, Skelmersdale, Prescot, Upton, St Helens, Birkenhead and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Eastham |
Internet | |
| Wallasey |
TV | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
-
Hannah
(@ShitofHan) reported
from
Liverpool, England
I hope to god my mum gets rid of @virginmedia this week! Sick of her paying like £112 for shut service. I’m constantly on 4G
-
John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
-
Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened
-
Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia COM103473607 but as I said I have a deadlock letter.... I have no confidence due to the fact your company seems to neglect the real issue here! Telling my 82 yr old mother her dead husband ordered Sky Movies from the grave! A service neither of them are/were interested in
-
Mike Roberts
(@mdrvideo) reported
from
Newton-le-Willows, England
Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless
-
Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia
-
John Sharrock
(@metallicageek) reported
from
St Helens, England
Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..
-
@gm
(@mymatedex) reported
from
Aintree Village, England
@virginmedia There’s no service issue, the engineer had punctured the cabling with a cable tack. It stops the fibre optic cable from working. I removed it but not before having to sit on the phone for 30 minutes after me complaining the other day about your inept installation team
-
John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
-
⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @BryanThePirate I pay for the highest package you have and I dont have the v6 box I very rarely have bloody wifi like this morning it's not working again! Time after time after time it breaks down
-
simonmcbeth
(@simonmcbeth1) reported
from
Hoylake, England
@virginmedia actually shocked at how poor your customer contact centres are, the ones in the UK and the ones offshore. No resolution, no quality customer experience means your product is completely ruined by your service delivery
-
amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Just rang again. On hold for 20 mins (again) to get hung up on after giving my name. How do I cancel if I am already out of contact. Unless somebody can ring me instead as I refuse to sit through that hold music a third time
-
Sean Sorby
(@SeanRSorby) reported
from
Liverpool, England
@virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡
-
pet hen
(@HenseyP) reported
from
Seaforth, England
So virgin media sign a new deal with sky tv but still no sky atlantic and it seems this channel will never be on virgin ,,
-
Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now
-
⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @Beany_13 What about in L8 9UU its been down all morning
-
Rick Houghton
(@Hortini) reported
from
Liverpool, England
@virginmedia your telephone automated payment is beyond dreadful. Not recognising my new debit card. Been on hold to your woeful customer services for 26 minutes. And your hold music is terrible. #nothappy #badservice
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks
-
Goth Scouser
(@Liam_Hawksey) reported
from
St Helens, England
@virginmedia Never mind, I reset the box and it’s fine now
-
amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Tv broadband media service NOT mobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ξternal Munkie 🐒
(@HooniganMunkie) reported
@purplenoodlepie @virginmedia Lol just as well I ain't with then lol. that sucks tho, @virginmedia need to get hammy the hamster back on his Internet wheel
-
WLG iva ☄️
(@GirlPhantomm) reported
@Looqhie @virginmedia Bro I'm mid prac and now I can't even load cartoon network on the TV I'm mad
-
Colin Smith
(@colindsmith) reported
@virginmedia I assume your services have gone down again? And it appears you've shut off your customer services phone lines too. Do I have to assume its your end. would be useful if you could communicate that its still buggered.
-
Dakota The VRCanine
(@ArcanineDakota) reported
@virginmedia I'm still having broadband issues. Not been able to do much of anything since yesterday. Kinda peeved if I'm completely honest. Paying for something that's not even working.
-
donna littlechild
(@donnalitlechild) reported
@virginmedia Mines gone down for the first time today about 30mins ago. Can't get into your status page to check either as they isn't loading
-
Robert Carroll
(@berto_carroll) reported
@virginmedia Mine is down still. Its slow and sporadic at times. I've been with you for over 14 years. Think I'll investigate alternatives. I have 4 mobile accounts that struggle with Internet between 4g and 5g. I now get the small h symbol instead of any G service. 1/2
-
Carenvy UK
(@Carenvyuk) reported
@virginmedia Well ours isn’t on so you may need to monitor the situation a little closer. Your awful
-
remexflops
(@floppyfish2017) reported
@virginmedia There like an attack on virgin or some ****
-
Jyrne
(@ukrainianbyrne) reported
@virginmedia Virgin media hypnotising its employees into believing that the network is fully functional even though everyone is telling them that it is down.
-
robbyxxxx
(@robbyxxxx) reported
@virginmedia Mine is still down