Virgin Media Outage Report in Kirkby, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Southport, Wigan, Runcorn, St Helens, Aintree Village, Prenton, Wallasey, Prescot, Ormskirk, Widnes, Greasby, Newton-le-Willows and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
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john hewitt
(@jhewitt1771) reported
from
Appley Bridge, England
@virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.
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Jonathan Marshall
(@liverpool_Jon) reported
from
Liverpool, England
@virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool
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Acko *
(@Acko_79) reported
from
Liverpool, England
@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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Debbie Thorpe
(@debbiethorpe70) reported
from
Wigan, England
@virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be
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StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
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Pritch
(@Pritch533) reported
from
Wallasey, England
Surprise surprise our #virginmedia is down again. No internet.... like this is every month this has happened now! @virginmedia
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!
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About Autism
(@AboutAutism1) reported
from
Wallasey, England
@virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor
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Zoe Wakelam
(@Zoefw) reported
from
Birkenhead, England
@virginmedia no mobile service for 36 hours #StayConnected really?? Spoke with customer services 3 hours ago and still waiting for a call back. Issues in CH63?? Needs sorting please
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱
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Global Travel
(@globaltravel39) reported
from
Garston, England
@virginmedia I've been trying for days to get through to change my package, its impossible as im in a queue then get cut off, but you will except my payment tho won't you 🤬🤬🤬🤬🤬🤬🤬🤬 very poor service.!
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david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
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Edward Cawley
(@scubasteady) reported
from
Birkenhead, England
@virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carmanoff
(@Carmanoff1) reported
@virginmedia just got a phone call and they decided to not send anyone. Apparently the internet is perfect, it is wherever I do the tests and their servers. I tried 3 different cables and result is always the same. %50+ jitter. Ping goes up and down every second and none of my friends have it
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GJ
(@MrGaggies) reported
@virginmedia no internet for over 24hr and all you are doing is moving the fix time and date and your not answering your phones #awfulserice #badcustomerservice can you please provide update and how to get refund
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International man of mystery
(@ILESILESILES) reported
Dear @virginmedia - internet has been down for over 24 hours in SW9 0LH and the fix keeps getting pushed back. First it was 3pm yesterday then 10am today, midday today, now 4pm. What on earth is going on?
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David Tiplady
(@Tippy679) reported
@virginmedia Hi there, the complaint was regarding the push back of installation again. Initial install was 4th March, this was pushed back to the 17th with work due to begin 10th March (2 days ago). No sign of engineers and date of work changed to 16th. Can’t afford another delay
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VanHowe
(@howedali) reported
@ILESILESILES @virginmedia 0RH, still no internet from yesterday. I will definitely cancel my bundle, @virginmedia .
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#JoshHocken
(@MVP_129) reported
@virginmedia Im now nearing the end of £27pm contract and been told our contract will be increase to £52.50 - That's nearly a 100% increase? Can it be looked at? I have no problem changing to Sky, I have their TV package and to get broadband included it still works out cheaper...
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Jackie Nixon
(@JackieNi) reported
@virginmedia can you tell me when you are going to restore services in SW4. No communication, no nothing. Appalling customer service. We're leaving you...
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David Tiplady
(@Tippy679) reported
@virginmedia Yeah i’ve spoken with them and they can’t really give me a reason it was moved or assurance it will go ahead. Can’t afford to be without internet much longer due to working from home to support county wide covid testing! Can the work be brought forward?
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Ang
(@Ang272) reported
@virginmedia WHY WHY WHY DO YOU TAKE AN HOUR TO ANSWER THE PHONE . WIFI BEEN DOWN FOR DAYS , KEEP BEEN PROMISED IT WILL BE FIXED BUT STILL NOT WORKING 5DAYS ON . QUICK AT TAKING MY MONEY THOUGH.
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Thomas Coxhead
(@iamcoxhead) reported
@virginmedia The lack of care you have, as a company, towards your customers is really concerning. During a time where we are working from home, there has been no effort to help get this fixed quicker or be transparent with what the issue is... it still says 'no issue' on the website.