Virgin Media outages and service status in Kirkby, England

Problems in the last 24 hours in Kirkby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kirkby, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Birkenhead, Liverpool, Widnes, St Helens, Wirral, Chorley, Prescot, Southport, and Runcorn.

City	Problem Type	Report Time
Wigan	Internet	2 hours ago
Birkenhead	TV	4 days ago
Liverpool	TV	5 days ago
Wigan	Wi-fi	6 days ago
Liverpool	Internet	9 days ago
Wigan	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kirkby, England

Latest outage, problems and issue reports in Kirkby and nearby locations:

• 
  BeanBolt (@BeanBolt) reported 4 minutes ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  David Jones (@davidbirkdale) reported 10 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

• 
  BeanBolt (@BeanBolt) reported 11 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  Martin Travis (@lurkinhead) reported 12 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Lesley Murray (@les_murray71) reported 12 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Mark Langshaw (@MarkLangshaw) reported 17 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Jack Kelly (@realjackoh187) reported 18 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Maureen StewartJones (@supergran22) reported 18 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  John Kelly (@John_Kelly17) reported 19 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 22 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Emma (@EmmaZhaan64) reported 22 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Lesley Murray (@les_murray71) reported 32 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Mrs Smith (@SmithysMaud) reported 36 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Jack Kelly (@realjackoh187) reported 42 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Mick Mc 23 (@Mick_McIver1984) reported 42 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Jemima (@JemimaCamhs) reported 44 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Alan Dean (@alandean1878) reported 47 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Emma Latham (@EmsydilemsyL) reported 58 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 59 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 6 minutes ago

  @virginmedia @stephenm68 Ha you can’t even issue your flagship box in certain areas for lack of infrastructure ffs

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 8 minutes ago

  @virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!

• 
  Cookie (@chrissincl29564) reported 9 minutes ago

  @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!

• 
  Stephen Maddock (@stephenm68) reported 11 minutes ago

  @tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area

• 
  HJM (@HannahJM1806) reported 14 minutes ago

  @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

• 
  Nigel barber (@Nigelbarber12) reported 14 minutes ago

  @virginmedia @jrdOvn And this is why I’m cancelling my contract. Shocking service.

• 
  🎯DartingMelon⛩️ (@DartingMelon) reported 21 minutes ago

  @alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.

• 
  Iain Sankey (@IainSankey) reported 26 minutes ago

  Appalled at Virgin Media @virginmedia I was paying £105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' £65 contract for all 3 things!

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 28 minutes ago

  Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

• 
  doozerlyn (@doozerlyn) reported 29 minutes ago

  @virginmedia Sort the red button issue or make some refunds to customers for breach of service