Virgin Media Outage Report in Kirkby, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Runcorn, St Helens, Chorley, Prenton, Prescot, Southport, Upton and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Skelmersdale |
Total Blackout | |
| Skelmersdale |
TV |
Community Discussion
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Virgin Media Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
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Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
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Capitã Nat
(@NatashaVic) reported
from
Hoylake, England
@virginmedia Yes, after a long time I was finally able to pay. Was there any general issue on the website?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere
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Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
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Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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Synyster Zero - Mafia (Definitive Edition)
(@SynysterZero1) reported
from
Liverpool, England
@virginmedia No, I'm great. No problems with Virgin Media. 👍🏻
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic
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Ian Richards
(@irichard94) reported
from
Birkenhead, England
@virginmedia I rang yesterday and you offered a new monthly rate for our package going forward. You then emailed confirming a higher price. I have tried 3 times to use your messaging service but, after giving details of my query, the chat then goes dead! Very poor service!
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@SartoriX) reported
@virginmedia Hi, could finally get to the status page this morning and it said there were issues in the area. Signed up to updates and it's supposed to now be fixed. Fingers crossed for when I'm back home later.
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Emily Webber
(@ewebber) reported
@virginmedia no broadband, and the estimated fix time changed from 10am to 6pm - You're losing me money because I can't work. How can it be fixed faster?
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MrSi
(@obscureidentity) reported
@virginmedia Full reboot done, still not working
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Pantherprism
(@lemondrizzly) reported
@virginmedia Many emails asking you to delete my details yet you still keep selling this fake debt on. I will seek legal help as this is just not on
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Lethal Badger
(@BenGarbutt1) reported
@virginmedia half hourly reminder number 2, nets still down since last night, second time this has happened recently. Fed up of crap service now, fix it. Will send this again in 30 minutes.
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Lethal Badger
(@BenGarbutt1) reported
@virginmedia @TheBHF @O2 Fantastic, now can you fix the Internet we're paying for please, only down AGAIN for an entire night, morning and I'm assuming also afternoon too if last time is any indicator... ..........
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Emily Webber
(@ewebber) reported
So @virginmedia goes down at home and suggests they might fix it today, maybe, but I can't ask them about it. But can offer £8.40 a day in compensation. How on earth does that makeup for me not being able to work? - as someone who works for myself.
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Sarah Rider-Amin
(@sarahrider) reported
@virginmedia Yes but the internet has been persistently dropping out repeatedly throughout the day for a week now. What is the issue and why hasn’t it been properly resolved?
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
@virginmedia Excuse me, "righto"? How about you tell me when my service is going to get installed and guarantee me a callback? We're not friends, you work for the company that has now failed to install internet at two different properties for me. Can anybody at Virgin please do their job?
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Laura Rivett
(@LauraRiv81) reported
@D2021_LFC @virginmedia Its now saying expected to be fixed by 18:05 for my area (wirral). Tethering to my phone as have to work from home today but this is a joke! Will have been nearly 24hrs off if it takes till then to fix!!