Virgin Media Outage Report in Kirkby, Knowsley, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Wigan, St Helens, Birkenhead, Liverpool, Runcorn, Skelmersdale, Chorley, Widnes, Newton-le-Willows, Prenton, Southport, Wallasey, Prescot and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| St Helens |
||
| Birkenhead |
Phone | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
-
Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
-
claire fraz
(@cfraz172) reported
from
Rainhill, England
@virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke
-
Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
-
Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .
-
Jennifer Donnelly
(@jen1562) reported
from
Birkenhead, England
@virginmedia Thank you, I’ve tried that. It then directed me to status check page. No issues noted in the area as yet. This was the same as yesterday
-
Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
-
Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
-
Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
@virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.
-
L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal
-
paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia My wifi keeps going down av phoned few times...thay just don't seem to care put the phone down on a number of occasions....
-
Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
-
Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
-
Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
-
jay frost
(@frostyj1988) reported
from
Wallasey, England
@virginmedia my land line isnt working, ive been on hold now for 30 minutes, got through to 1 person who immediately said they couldnt help and put me back on hold. Absolute joke. Happy to take my money tho but not happy to help when my service isnt working
-
Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
-
Ben Capper
(@bencapper) reported
from
Garston, England
@virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC
-
Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
-
DAN GRUNDY🏆🏆🏆🏆🏆🏆
(@danpgrundy) reported
from
Heswall, England
@simonrim @virginmedia Bit like the customer service at the Viking last week after we complained about the awful curry we got served, sorry to hear that she said 🤔 #notsurpriseditscloseddown
-
Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
-
val alker
(@ValAlker) reported
from
Liverpool, England
@virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Holly
(@PyxiePants) reported
@virginmedia total loss of service. No phone, no TV, no internet. Customer service response...a virtual technician will contact you in the next 4 hours. How is the virtual technician going to fix the phone line by making me reboot the hub?!
-
jordache
(@jordach30826066) reported
@virginmedia the customer services horrendous. Been told I would be transferred to cancellations but then just been hung up on twice.
-
k
(@kdesuka) reported
@virginmedia Any connection, wired, 2.4ghz,5ghz, in modem mode, reset to factory, up side down, sideways etc But the “wait for30 days” is the biscuit :/ The engineer that set this up was excellent! Please send Tom back
-
Nick G
(@NickGeorgiouUK) reported
So you have sent me the Hub4 which now doesn't work with my WiFi pods @virginmedia keep getting cut off from your team. Nothing online about a fix. No signal upstairs now 👍
-
Dilys
(@djdilys) reported
@virginmedia I was meant to get a £75 voucher when I signed up, but haven't heard anything. It's near impossible to get in touch with you and I cba to call because that's always a horrible experience. Also, you're internet is proper useless a lot of the time. Sort it out pal
-
Grace
(@WakeUpUkffs) reported
@virginmedia Right, once again 15 hours no internet. This is getting beyond a joke now. Since February this has been going on, over 10 times ranging from 6hours, 12hours, 15hours!!! Why in the hell am I paying £45 a month for? The customer service is diabolical
-
ash
(@ashley_pash) reported
@virginmedia is there a human being I can speak with re a WiFi issue?
-
TASS graf
(@tomaszsus) reported
@virginmedia No I wasn't provided any P starting ticket. That was the only number I was provided on 29th March - I think it was complaint no. Never mind, no one can seem to know what is going on...
-
Cherry Underwood
(@UnderwoodCherry) reported
@virginmedia None. The issues is that YouTube had to re-issue replacement SIMS as the ones you originally provided didn’t work across all phones. Rather than wait for new ones to arrive, you have disconnected them!! So now we have no network at all! #WorstNetworkProvider
-
Andy catto
(@cattowalks) reported
@virginmedia Not yet and I would appreciate any help getting that confirmation in ASAP.