Virgin Media Outage Report in Prenton, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Prenton come from postal codes CH43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Prenton, Ellesmere Port, Prescot, Wallasey, Upton and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
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| Birkenhead |
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| Liverpool |
Internet | |
| Prenton |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Stu.
(@sp7974) reported
from
Seaforth, England
@MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.
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Kerry
(@nahkmcilxxx) reported
from
Roby, England
@Jfarrell92 @virginmedia Get the asda shit head x
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Liam Fitzpatrick
(@LiamFitzy9) reported
from
Liverpool, England
@sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday
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Ben Capper
(@bencapper) reported
from
Garston, England
@virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC
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Rachel Barrett
(@Rach_Barrett) reported
from
Liverpool, England
@virginmedia WHY is your online accounting so so bad. Page never loads
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk
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Michael McGiveron
(@NuttyNCool) reported
from
Seaforth, England
@lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.
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Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
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DAN GRUNDY🏆🏆🏆🏆🏆🏆
(@danpgrundy) reported
from
Heswall, England
@simonrim @virginmedia Bit like the customer service at the Viking last week after we complained about the awful curry we got served, sorry to hear that she said 🤔 #notsurpriseditscloseddown
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never buffers with the ***** videos
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Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
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davey mc
(@Jodada_Films) reported
from
Birkenhead, England
@virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Customer Service
(@vmbusinesshelp) reported
@RJ31337 @tinzDROID @vmbusiness I am really sorry to hear this, please can you DM us with your account number and business name and the issues with your service so we can look into this?
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Ringside Review
(@ringside_review) reported
Having poor service from @virginmedia ,but they are the only Fast BB provider in my area. A friend lives in a village about 2 miles away & has same issue with @bt_uk , again in that spot THEY are only fast BB provider. I’m sure it’s just coincidence & not a monopoly agreement
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Rosina (Roz) Gordon
(@RosinaGordon) reported
@virginmedia ...this is what I have been trying to do since May. I can't even leave your service because people won't answer the phone!
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Pete
(@SP33D_DEMON_) reported
@virginmedia All connections. Look i know there is a problem because thousands of people are complaining. So how will I bet compensated
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MarvellousMe
(@addae_avour) reported
@virginmedia Thanks for your response I was just shocked with the customer service I received- they have had me second guessing if I actually want to join virgin media, it just needs to be addressed because they are not representing you well at all!
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Johanna Ratcliffe
(@ratcliffe_j) reported
@virginmedia we’ve received a couple of calls from what sounds like a busy call centre in India saying they are from Virgin Media. They say there are problems with our router affecting our wifi (we have no issues with our wifi) and asking us to logon to a device to test. Dodgy.
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jarv
(@cobraforce10) reported
@virginmedia I’ve been trying to get through since the beginning of Nov. Hence why I’m having to, embarrassingly, resort to Twitter. The automated message says ‘we’ve run a test in your area and there are no issues.. goodbye’. And hangs up on me.
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H
(@H69985948) reported
@virginmedia I have a problem with my service which is not working and needs to fixed now, not in 28 days!
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Rosina (Roz) Gordon
(@RosinaGordon) reported
@virginmedia No issues in my area, still issues this morning and yet I'm still in a queue...10 hours I tried for yesterday...how long is the current technical support queue??
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Shuhel Miah
(@shuhel_miah86) reported
@virginmedia Not great..service update says issue in area..working from home osnt feasible when internet issues regularly. Disappointed in the service