Virgin Media Outage Report in Prenton, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Prenton come from postal codes CH43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Birkenhead, Ellesmere Port, Prenton, Queensferry, Wallasey and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Prescot |
Internet | |
| Liverpool |
Wi-fi | |
| Birkenhead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Paul Smith ✋
(@smiggerpaul) reported
from
Seaforth, England
@virginmedia hello there, I was cut off after 33 minutes! I want to reduce my monthly bill. I would the tv package to go down to the basic, can you help?
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SharmaUC
(@Anupdesh_UC) reported
from
Liverpool, England
@virginmedia is there are service interruptions in L11? I’m not able to get access to the internet..
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia is there an issue with Internet in the L30 area? Been on and off for last two days wfh is painful!
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia I know that it says there are issues in the area
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia so slow today ookla says nope can’t even run a test!
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I need help with getting a number so I can call up and cancel the subscription we have. The broadband has been terrible for over a month now. Was told last week there was an issue with the router and we would receive support and have had none and it’s impossible to get though
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sarah ellingham
(@liverlas) reported
from
Liverpool, England
@virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough
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Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anees Mangi
(@mangianees) reported
@virginmedia I have to submit a complaint against employee... Please share email or allow me direct private message...
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Martin Hughes
(@shorty21785) reported
@virginmedia has to be the worst broadband provider!!! Absolutely pish is a compliment
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point3456
(@point34561) reported
@virginmedia @CarersUK @virgin why are you deleting posts when people are sharing their awful #bullying stories from your cash grab Internet services?
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Matt Horrocks
(@MattHorrocks18) reported
@virginmedia 8am maybe? I sent a proof screenshot of the offer I was given by online chat to another online chat, as the phone team said they couldn't honour the price because it wasn't on my account notes. Now it is, i should be able to proceed. But then told customer relations closed at 6pm
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Craig Blakeley
(@c9bla1975) reported
@virginmedia not impressed with customer support, promised call back never happened, you know I’ve no internet but because of issues in my household an engineer can’t visit! All I wanted was a new hub leaving on my doorstep, but you can’t do that! Thanks again!
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eSolvr
(@eSolvr) reported
@missradhikaj @virginmedia Hey Radhika, we'd be happy to help you with this. We deal with customer service reps so you don't have to. DM us if you'd like our help!
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Alejandro González⚡️
(@alexgon4) reported
We have Wifi issues from 5 hours ago @virginmedia in N4 in London. I spoke with customer service and they will send me an engineer the next Saturday!! Could you please help me??
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Tina Payne
(@Tinasaurus_81) reported
Anyone elses @virginmedia broadband gone down?
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marc
(@moranmarc13) reported
@Lainyaa @virginmedia was playing football at 8 so ended up just hanging up gonny have to try again tomorrow, absolute worst one
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Mathew Tudor-Owen
(@MattyTudorOwen) reported
@virginmedia Nope - just an unreliable service.