Virgin Media outages and service status in Prenton, England

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prenton, England

The most recent Virgin Media outage reports came from the following cities: Prenton, Liverpool, Ellesmere Port, Birkenhead, Wirral, and Prescot.

City	Problem Type	Report Time
Prenton	Total Blackout	2 days ago
Liverpool	Wi-fi	4 days ago
Ellesmere Port	Internet	5 days ago
Birkenhead	Internet	5 days ago
Liverpool	Internet	7 days ago
Liverpool	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  James (@jgrailpics) reported 1 minute ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Tim Jackson (@TimmyJ1972) reported 3 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Gary Kilroy (@Gary_Kilroy) reported 3 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  CryptoDan2k (@CryptoDan2k) reported 7 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Mark Langshaw (@MarkLangshaw) reported 11 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Hannah McKay (@MadRabbitLady75) reported 14 minutes ago from Birkenhead, England

  @virginmedia After over 4 hours on chat it's dealt with thank you...... nearly 5 hours in total to terminate my services.....

• 
  Maureen StewartJones (@supergran22) reported 14 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Alan Dean (@alandean1878) reported 20 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Christopher Bray (@cbray72) reported 20 minutes ago from Liverpool, England

  @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

• 
  Ndawana Youngson (@NdawanaY) reported 21 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Lesley Murray (@les_murray71) reported 24 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Mick Mc 23 (@Mick_McIver1984) reported 32 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 33 minutes ago from Seaforth, England

  I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

• 
  lloyd #utft (@111O1O1O11O) reported 36 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Thomas Evans (@92Tevs) reported 39 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Kevin Saunderson* (@kevsauno) reported 40 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Angus Gillan (@angusgillan) reported 42 minutes ago from Seaforth, England

  @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

• 
  Andy McKeown (@AndyMcK1982) reported 47 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  hazzalad (@lfc_shirts) reported 51 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 54 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carrie (@IamCarrieagain) reported 4 minutes ago

  @virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any

• 
  Mia (@LondonMum2025) reported 5 minutes ago

  @Benleo @virginmedia I’m having the same issues with them

• 
  Shaun (@shauny67) reported 8 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

• 
  claire whyte (@clairewhyte12) reported 15 minutes ago

  @O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.

• 
  Ex-Fedupcivvy (@Fedupcivvy) reported 16 minutes ago

  @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

• 
  RosyPosy 🌹 (@RosyPosy_kitteh) reported 18 minutes ago

  @IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.

• 
  gogzy (@gogzkerr) reported 18 minutes ago

  @Benleo @virginmedia Wierd. Ive been a virgin customer for probably 15 years and had no real issues.

• 
  Sco (@ynadhim) reported 18 minutes ago

  @virginmedia Hi, i lost internet connection, HP3, is there an issue??

• 
  AirDribblePrick (@AirDribblePrick) reported 18 minutes ago

  @garyb007 @Benleo They couldn't care less about loyalty, that's why all the new customers get the best deals and loyal customers end up paying double. **** @virginmedia scum company.

• 
  tina town (@tinajohnson123) reported 20 minutes ago

  @Benleo @virginmedia We had Virgin media years ago, worst service ever. Go to sky as they are always offering great deals for new customers