Virgin Media Outage Report in Liverpool, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Liverpool, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Runcorn, Upton, Wallasey, Widnes, Birkenhead, Prenton, Ellesmere Port, St Helens, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Wigan |
TV | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Stew 🏃♂️🐐
(@StewRuns) reported
from
Wigan, England
Dear @virginmedia the wifi out of your router is ****!
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Ben 🌶️
(@TLClassless) reported
from
Birkenhead, England
@Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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michael allen
(@shmike07) reported
from
Seaforth, England
@III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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Tom Kelly
(@topbalcony) reported
from
Seaforth, England
@virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Kim Shelley
(@KimmyLFC) reported
from
Seaforth, England
@virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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Dr Jane F. Wilkinson
(@chlamityjane) reported
from
Wallasey, England
Just tried to contact @virginmedia as we have no WiFi even tho the signal looks strong & like we’re connected - nil. Using data now. In a horrible circuit of click this then that.... come back to same ‘contact us’ page! 😩 An update please @virginmedia !
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mooks
(@Mooks354) reported
@The_Thrifter @virginmedia if it comes down to that, the website is down so its not your fualt.
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Tim
(@TimSerg) reported
Hey @virginmedia I’ve spent three hours today trying to get through to your customer service. My internet is down. Any other way to resolve this by talking to a person?
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Chetna K
(@Chetna_K) reported
@virginmedia I am having issues with my WiFi at home.
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Evie
(@sewaheive) reported
@virginmedia @TiberiusEvents Is this page meant to work? I'm just taken to an error page saying you're making some essential changes whenever I try to check the service status...?
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pepsiplusconkers
(@pepsiplusconker) reported
@virginmedia I’ve done this, it did a “test” etc and said I had no connectivity, but didn’t help any other way. You’re other number doesn’t work and your website was down. I’ve told you there is a problem with multiple houses, so it’s not my connection personally
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JoJo🐝🐝🐝🐝🐝
(@JOJOBE69) reported
@Ofcom @virginmedia @UrServiceBlows Virgin media . No help for cancellations. Asking for CSC number and full debit card info to access account. Why the CSC? You don't need the CSC unless payment being made. Your not getting the CSC so how else can you validate the account. 🤬
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Greig Rutherford
(@imgreig) reported
@virginmedia hi guys, my remote has stopped working and I’ve tried all the tips you give but I need to order a replacement. I can’t sign into your website to order one and I can’t get through on the phone. Can you help?
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sha
(@BritishSha) reported
@virginmedia help haven’t been able to log in to virgin go all day and f1 starts soon what’s going on
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BazzzzFIFA
(@bazzz_10) reported
@virginmedia Your service page is down
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simon raybin
(@Rabsy1) reported
@virginmedia your awful customer service team keep telling me they will call me back and never do. What a joke of a company. I highly recommend no body gets a mobile contract with Virgin, they are impossible to deal with.