Virgin Media

Virgin Media Outage Report in Greasby, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Greasby come from postal codes CH48.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Greasby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greasby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Greasby, Metropolitan Borough of Wirral, England 08/11/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Greasby, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Aintree Village, Prenton, Wallasey, Ellesmere Port, Greasby and Birkenhead.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Greasby, England

Latest outage, problems and issue reports in Greasby and nearby locations:

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    @virginmedia just been hung up on in the middle of when I finally got through can you please help me :(

  • _StephRooney SR🦄 (@_StephRooney) reported from Liverpool, England

    @virginmedia Its not working again so you better fix it

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    Does anyone have virgin media who can help me please before lose the plot

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers

  • Audigier_Jones Ms. Audigier-Jones (@Audigier_Jones) reported from Liverpool, England

    @virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!

  • cbj622w livesformusic (@cbj622w) reported from Liverpool, England

    @Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them

  • cbj622w livesformusic (@cbj622w) reported from Liverpool, England

    @Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home

  • liverlas sarah ellingham (@liverlas) reported from Liverpool, England

    @virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    @virginmedia hello please can you help me or give me a number to call to speak to someone?

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia

  • _StephRooney SR🦄 (@_StephRooney) reported from Liverpool, England

    @virginmedia I know that it says there are issues in the area

  • AgentLittleP Paul #WhatDayIsItEdition (@AgentLittleP) reported from Liverpool, England

    Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia so slow today ookla says nope can’t even run a test!

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia is there an issue with Internet in the L30 area? Been on and off for last two days wfh is painful!

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!

  • Audigier_Jones Ms. Audigier-Jones (@Audigier_Jones) reported from Liverpool, England

    @virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JennaGleespen Jenna Gleespen (@JennaGleespen) reported

    @virginmedia Unless you can assure me that this will not go in circles AGAIN and they can get a tech out here to fix this earlier than end of week then don’t waste more of my time or patience

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • carter_boy81 Name cannot be blank (@carter_boy81) reported

    @virginmedia The agent was very dismissive. The outcome was that if anything was removed from her service it would make minimal difference to her bill because she's on "such a great deal". Is it standard practice for you to keep calling vulnerable people and hounding them?

  • drewerydyke Drewery **** (@drewerydyke) reported

    @virginmedia Thanks. I last had an ethernet cable a decade ago. Has Virgin service declined to that of over a decade ago? Is that also why the helpline disconnected 3 times, too? I cannot reach you save via twitter, so I am not sure how best to continue your agents.

  • michaelowens868 Michael Owens (@michaelowens868) reported

    @virginmedia the Internet has been soo slow for the last 2 days, I've restarted the router multiple times an it hasn't worked

  • _SS07_ ………. (@_SS07_) reported

    @RabLEE3 @virginmedia The customer service is a joke

  • _SS07_ ………. (@_SS07_) reported

    @virginmedia @Rebecca46338538 Can u help me please your customer support is shocking?

  • deewalker2002 Dionne walker (@deewalker2002) reported

    @virginmedia trying to cancel absolute nightmare Several calls transferred from person to person told the issue has been sorted then we continue to have virgin active and we now have another supplier this has been 6weeks of issues #worstcustomerservice

  • GeneralDalgardo General Dalgardo (@GeneralDalgardo) reported

    @virginmedia Got four complaints in with virgin media starting from 4th March. Your uk customer service agent called last week at 1pm to advice me she would call me by 8pm. No call back, waited in all day. As I said your @virginmedia are a disgrace

  • Joyceeee77 Joyce Cotton (@Joyceeee77) reported

    @virginmedia Well over a week ago, one sounded asleep the other was no help in fact quite stroppy ended hanging up on her. Really am sick of this unhelpful company,