Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/07/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Prescot, Wallasey, Ellesmere Port, Eastham, Skelmersdale and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomUpton Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

  • kevello afc warner colts u15s (@kevello) reported from Liverpool, England

    @virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡

  • robboliam liam (@robboliam) reported from Liverpool, England

    @privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it

  • Bridgey36 Bridgeman ⭐⭐⭐⭐⭐⭐ (@Bridgey36) reported from Eccleston, England

    Come on @virginmedia I am still waiting for you to cancel / freeze my sky sports subscription. This is three weeks since I first contacted you.

  • Niarosita_ Nia (@Niarosita_) reported from Liverpool, England

    Why are virgin media so shit (I’m willing to bet it’s because of Branson)

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • Gregster29 Greg O'Connell (@Gregster29) reported from Wallasey, England

    .@virginmedia not having the best customer services experience, and it's not due to Corona. 1st time around I was cut off. 2nd time, CSR couldn't get her system to work, but he colleagues was working, yet she wasn't allowed to transfer my call to them, so I'd need to call back.

  • smigdog39 paul smith (@smigdog39) reported from Seaforth, England

    @virginmedia my tvbox is broken hod can i a new get one

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭

  • originalkitten originalkitten (@originalkitten) reported from Formby, England

    @virginmedia you go down on me more than my ex boyfriend ever did!

  • ShitofHan Hannah🌹 (@ShitofHan) reported from Liverpool, England

    Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!

  • snicky37 nicola mason 🕷 (@snicky37) reported from Birkenhead, England

    @virginmedia I have been trying for over 4 weeks to cancel my current package which we had as a special offer for the past year, i have received a bill which which is full price!, finally today my husband got through she was rude and hung up. HELP!!

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

  • robbuc10 Robert Buckley (@robbuc10) reported from Birkenhead, England

    @virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    No Internet. Hope @virginmedia fix whatever the fault is soon

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiragDavda11 ChigzD (@ChiragDavda11) reported

    @virginmedia LIARS AND CHESTS. SPENT 2 DAYS TRYING TO CANCEL MY PRODUCT AND WAS TOLD IT HAS BEEN DONE. PHONED BACK TO BE TOLD NO ONE HAS CANCELLED MY PRODUCT. ANGEL AND PAUL AT DISCONNECTION TEAM SCAM ARTISITS. WATCH OUT VIRGIN ARE ABOUT

  • terryjordan38 Terry Jordan (@terryjordan38) reported

    @virginmedia We were also told that the service would be coming soon as when the engineers would get round to it you didn’t know

  • MichaelDOShea /* Michael D O'Shea */ (@MichaelDOShea) reported

    @virginmedia I give up. Virgin don't have shops anymore for face-to-face contact so I will just go down to EE or O2, transfer to them, and let them autocancel with you. It really isn't much to ask to speak to a person is it?

  • MichaelDOShea /* Michael D O'Shea */ (@MichaelDOShea) reported

    @virginmedia Spent tens of hours with people trying to "help" on this number .. this is why I am resorting to twitter. Anyway, as I write I have given up. It will I know be much easier to talk to a person in an EE or O2 shop than use chatbots and the like with Virgin Media. Goodbye

  • adamwalsh1983 Adam Walsh (@adamwalsh1983) reported

    @virginmedia The engineer knows they didn't fix the issue. They said it needs a "cable repull" I just want to know when/if that's going to happen! @virginmedia

  • oldmangroom Ben (@oldmangroom) reported

    @virginmedia Would that make it a channel-specific issue? All others have been fine.

  • adamwalsh1983 Adam Walsh (@adamwalsh1983) reported

    @virginmedia Still not fixed. Any chance of a date when another engineer who can fix it will be coming? Called customer services probably 10 times now and they're no help. If it's not on their "script" of problems they just talk nonsense! @virginmedia

  • hannahmkeast Hannah Cook (@hannahmkeast) reported

    @virginmedia I changed my package and I have been changed a high rate for months. With the existing credits never being applied

  • fayevew Faye Williams (@fayevew) reported

    @virginmedia You also sent confirmation of the resolution in email and when my dad has gone back to you about it you refuse to accept that email and honour it

  • doogannnnnn Duggan (@doogannnnnn) reported

    @virginmedia It is very slow wifi on all devices and when gaming ping is fine put packet loss is through the roof.