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Virgin Media

Virgin Media outages and service status in Wallasey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Wallasey, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 24, 9:31 PM GMT+1.
  • 61% TV (61%)
  • 27% Internet (27%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Prenton, Liverpool, Ellesmere Port, Birkenhead, Wirral, and Prescot.

CityProblem TypeReport Time
Skelmersdale Wi-fi 20 hours ago
Prenton Total Blackout 4 days ago
Skelmersdale Internet 4 days ago
Liverpool Wi-fi 6 days ago
Ellesmere Port Internet 7 days ago
Birkenhead Internet 7 days ago

Nearby cities with recent reports

Skelmersdale

2 recent signals

20 hours ago
Prenton

1 recent signals

4 days ago
Liverpool

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • lfc_shirts
    hazzalad (@lfc_shirts) reported from Seaforth, England

    @virginmedia any help?

  • RWBJ1997
    Jonesy (@RWBJ1997) reported from Liverpool, England

    @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

  • JohnMurphy9172
    murf (@JohnMurphy9172) reported from Liverpool, England

    @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

  • MadRabbitLady75
    Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England

    @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

  • StuartWilksHeeg
    Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England

    @tonymc39 @virginmedia Really, truly shockingly terrible.

  • mattwood1702
    Matt Attwood (@mattwood1702) reported from Liverpool, England

    Internet down no good when working home #virginmediadown #virginmedia

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

  • clarebellla
    Clare B (@clarebellla) reported from Liverpool, England

    @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

  • cbray72
    Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

  • embedded_iot
    Alex (@embedded_iot) reported from Seaforth, England

    Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons

  • DaveWoodwardAC
    Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England

    @Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents

  • Its_Sal_Queen
    Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia is honestly the worst company for WiFi

  • MadRabbitLady75
    Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England

    @virginmedia After over 4 hours on chat it's dealt with thank you...... nearly 5 hours in total to terminate my services.....

  • SATempest
    Sam Tempest (@SATempest) reported from Heswall, England

    @virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…

  • EmmaZhaan64
    Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kimtaylor18
    Kim Taylor (@kimtaylor18) reported

    Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia

  • Beth_MBGA
    Beth 🌺 (@Beth_MBGA) reported

    @HJB_News__ Is he a Brit' or a ****' can't be both... Either way he's shite at boxing ... should stick to virgin media support help desk.

  • JoeAlderson1982
    Joe Alderson (@JoeAlderson1982) reported

    @B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.

  • kestrel89B
    Liam (@kestrel89B) reported

    @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

  • j0nfuzz
    @j0nfuzz.me (@j0nfuzz) reported

    @JMRGBY_ @virginmedia Don’t forget to have that reflected in your service charge

  • sfinn2302
    Stephen (@sfinn2302) reported

    @virginmedia @Virgin What a disgraceful customer service, spent 4 days in Spain no coverage, emergency calls only, texted #virgin on X, no reply. Arrived home to Dublin called 1908, "sorry we can't help you have service now", you should have contacted when you had no service....!

  • ianrooney48
    roo64 (@ianrooney48) reported

    @virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.

  • Joshhhhh____
    Josh (@Joshhhhh____) reported

    Thanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!

  • RobLawler840229
    Rob Lawler (@RobLawler840229) reported

    @virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work

  • fsmith82
    F Smith (@fsmith82) reported

    @virginmedia no internet as box is out of date (family member had same issue a few weeks ago) & engineer can’t come until Monday. Why aren’t you contacting customers to upgrade BEFORE we loose a service we pay for???????