Virgin Media outages and service status in Wallasey, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wallasey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 13, 9:39 PM GMT+1.
- Internet (56%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (11%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prenton, Ellesmere Port, Birkenhead, Wirral, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
TV | 2 days ago |
|
Liverpool
|
Internet | 3 days ago |
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Liverpool
|
Internet | 4 days ago |
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Liverpool
|
Internet | 4 days ago |
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Skelmersdale
|
TV | 7 days ago |
|
Prenton
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?
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Christopher Bray (@cbray72) reported from Liverpool, England@virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.
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Sam Tempest (@SATempest) reported from Heswall, England@virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation
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Billzy (@Billzy79) reported from Liverpool, England@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today
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Tim Jackson (@TimmyJ1972) reported from Liverpool, England@virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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lloyd #utft (@111O1O1O11O) reported from Wallasey, England@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!
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Emma Latham (@EmsydilemsyL) reported from Liverpool, England@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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Lee (@Crosby71) reported from Seaforth, England@_Ludachris @virginmedia Not any more, got **** of them ages ago
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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Lesley Murray (@les_murray71) reported from Wallasey, England@MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off
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Christopher Bray (@cbray72) reported from Liverpool, England@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
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Tim Jackson (@TimmyJ1972) reported from Garston, England@Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.
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Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England@Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shando (@Jinky1967John) reported@virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins
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South Coast Commuter (@CS_Hants) reported@virginmedia I did. They were of little assistance, never able to provide an accurate update and little benefit when outages occurred so often. Was then advised I could leave free of charge during my last 2 months (which I have) and yet you still charged me. You are an abysmal company 🤬
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ARYA (@lfcaryaa) reportedAn utter clown show from @virginmedia and @tntsports @rugbyontnt for messing up coverage again. Timeless errors. #BATvEXE #PremRugby
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Zoe Is Dangermouse (@ZDangermouse) reported@virginmedia pathetic service and customer service is non existent… bye 👋
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Julian (@Dadcrusher) reported@virginmedia Customer service with Virgin is again a nightmare. Started an online conversation at 10am and haven’t from Mahir in over 30 minutes.Obviously they feel that my time doesn’t matter as much as theirs.
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Stephen McCauley (@43mccauley) reported@virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay
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🏃♀️ 💯 Di Brander 💯 🏋️♀️ (@DiBrander) reportedDisaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.
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Darren Coomer (@coomerdarren) reported@virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.
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Jason ferguson (@Jasonrfc90) reported@virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping
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Dr Amir Hamid (@DrAmirHamid) reported@virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor