Virgin Media outages and service status in Wallasey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wallasey, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 18, 2:19 PM GMT+1.
- TV (61%)
- Internet (33%)
- Wi-fi (3%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Birkenhead, Liverpool, Wirral, Prescot, Skelmersdale, and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port
|
Internet | 1 day ago |
|
Birkenhead
|
Internet | 1 day ago |
|
Liverpool
|
Internet | 3 days ago |
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Liverpool
|
Internet | 3 days ago |
|
Birkenhead
|
TV | 4 days ago |
|
Wirral
|
TV | 4 days ago |
Nearby cities with recent reports
17 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Billzy (@Billzy79) reported from Liverpool, England@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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Colin (@ColinBe76578911) reported from Liverpool, England@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
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Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England@Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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lloyd #utft (@111O1O1O11O) reported from Wallasey, England@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about
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Chlòe (@tweetsfromchlo) reported from Liverpool, EnglandHi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information
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Gary Banks (@GaryBan47314801) reported from Liverpool, England@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
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Kevin Saunderson* (@kevsauno) reported from Liverpool, England@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Tim Jackson (@TimmyJ1972) reported from Garston, England@Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.
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Jonathan SC ن Esq. (@jonathansc) reported from Birkenhead, EnglandThank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia
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murf (@JohnMurphy9172) reported from Liverpool, England@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter mcgoldrick (@PetermcRed) reported@Benleo @virginmedia I had to take them to an independent arbitration for compensation. My internet didn't work properly from day 1. They didn't fix it, so I refused to pay my outstanding bill and switched immediately to BT. They kept sending me threatening emals. I won my case.
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Hypocrisy Hunter (@HypocrisyHunta) reported@Benleo @virginmedia They've always been ****. Their broadband is down more than the internet in Iran. Toob is way better
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chris8854.bskysocial (@chris327759) reported@virginmedia The outage is in my area (Hampshire) but this has now been going on since 1041am, 4 hours ago!
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Sir Paul A (@PaulAllen007) reported@Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people
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Hatter (@hatterscrypto) reported@Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.
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Noumaan Qureshi (@NoumaanQ) reported@HeyBroadband my Internet has been down more almost 48 hours and your technical team has done nothing to help your service is atrocious I regret leaving @virginmedia
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George Homilton (@georgehomiltonx) reported@Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.
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Little Lotte (@lottalottebotte) reported@jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.
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TessaRestoreBritain🇬🇧🇮🇪 (@TessaOutlook) reported@Benleo @virginmedia You should speak to @dshensmith about this, he's had some issues himself with these companies but to do with phones. He might be able to give some advice obviously not legal or watch his videos if you haven't very good information in them
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Richard Loach (@rl1602) reported from Gedling District, England@Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company