Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Skelmersdale, Prescot, Wallasey, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Upton |
TV | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
-
scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
-
afc warner colts u15s
(@kevello) reported
from
Liverpool, England
@virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡
-
Greg O'Connell
(@Gregster29) reported
from
Wallasey, England
.@virginmedia not having the best customer services experience, and it's not due to Corona. 1st time around I was cut off. 2nd time, CSR couldn't get her system to work, but he colleagues was working, yet she wasn't allowed to transfer my call to them, so I'd need to call back.
-
MH
(@MarkHughes_) reported
from
Liverpool, England
@jamiec1995 @virginmedia Won’t show the 5G network on the wireless at all, reboots back the the 2G one its saving the settings then when you click WiFi it’s not there and reverts back to only showing the previous WiFi’s
-
paul smith
(@smigdog39) reported
from
Seaforth, England
@virginmedia my tvbox is broken hod can i a new get one
-
Nia
(@Niarosita_) reported
from
Liverpool, England
Why are virgin media so shit (I’m willing to bet it’s because of Branson)
-
Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
-
Bridgeman ⭐⭐⭐⭐⭐⭐
(@Bridgey36) reported
from
Eccleston, England
Come on @virginmedia I am still waiting for you to cancel / freeze my sky sports subscription. This is three weeks since I first contacted you.
-
soph
(@imsophieeee) reported
from
Birkenhead, England
Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭
-
GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
-
Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
@SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...
-
liam
(@robboliam) reported
from
Liverpool, England
@privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it
-
Hannah🌹
(@ShitofHan) reported
from
Liverpool, England
Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!
-
Robert Buckley
(@robbuc10) reported
from
Birkenhead, England
@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
-
Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
-
Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
-
originalkitten
(@originalkitten) reported
from
Formby, England
@virginmedia you go down on me more than my ex boyfriend ever did!
-
nicola mason 🕷
(@snicky37) reported
from
Birkenhead, England
@virginmedia I have been trying for over 4 weeks to cancel my current package which we had as a special offer for the past year, i have received a bill which which is full price!, finally today my husband got through she was rude and hung up. HELP!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy catto
(@cattowalks) reported
@virginmedia Not yet and I would appreciate any help getting that confirmation in ASAP.
-
Petemck
(@Petemck1) reported
@virginmedia AVOID, AVOID,ABSOLUTELY AWFUL 💩💩💩
-
Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
-
Wulfy
(@Wulfy7) reported
@virginmedia You misread - Speeds with Virgin are decent. But with BT not having a proper speed here, I'm kinda over a barrel as far as choice is concerned. And you do charge quite a bit, unless you're a new customer...
-
k
(@kdesuka) reported
@virginmedia Any connection, wired, 2.4ghz,5ghz, in modem mode, reset to factory, up side down, sideways etc But the “wait for30 days” is the biscuit :/ The engineer that set this up was excellent! Please send Tom back
-
Aislinn
(@AislinnDoran) reported
@virginmedia I’ve been on a live chat for over 3 hours now waiting to be connected to a member of customer relations what is the standard wait time this is shocking???
-
Grace
(@WakeUpUkffs) reported
@virginmedia I want to cancel right now and I want to take the complaint further
-
Richard May
(@richard_rwm) reported
@virginmedia Standard reply No1!There are no faults: you cut me off and despite 5 calls I am not back online. The first failed to change my cancellation date and subsequent calls gave me incorrect information. Don’t try and say it is a service fault when it is appalling customer service.
-
Dilys
(@djdilys) reported
@virginmedia I was meant to get a £75 voucher when I signed up, but haven't heard anything. It's near impossible to get in touch with you and I cba to call because that's always a horrible experience. Also, you're internet is proper useless a lot of the time. Sort it out pal
-
Kay1968
(@Kay19683) reported
@virginmedia Rm9 6dx. Internet still dropping off. On demand TV not working properly either.