Virgin Media outages and service status in Wallasey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Wallasey, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 26, 2:00 AM GMT+1.
- Internet (50%)
- TV (29%)
- Wi-fi (14%)
- Total Blackout (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Formby, Liverpool, Birkenhead, Wirral, Ellesmere Port, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Formby
|
Internet | 17 hours ago |
|
Liverpool
|
Internet | 24 hours ago |
|
Birkenhead
|
TV | 11 days ago |
|
Liverpool
|
TV | 12 days ago |
|
Liverpool
|
Internet | 16 days ago |
|
Liverpool
|
Internet | 16 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
-
Jeanette Lewis (@jenlew1983) reported from Liverpool, EnglandYet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!
-
James Hughes (@jameshughes911) reported from Liverpool, England@virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty
-
Jonesy (@RWBJ1997) reported from Liverpool, England@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
-
Alex (@embedded_iot) reported from Seaforth, EnglandHey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons
-
Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
-
CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Done it again, 3 outages in 3 days. Very poor
-
Alan Dean (@alandean1878) reported from Roby, England@virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!
-
Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, EnglandVirgin media customer service 🥴😭🤯
-
Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?
-
Emma (@EmmaZhaan64) reported from Roby, England@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
-
Tim Jackson (@TimmyJ1972) reported from Liverpool, England@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
-
Maureen StewartJones (@supergran22) reported from Eccleston, England@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
-
Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?
-
Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
-
Martin Travis (@lurkinhead) reported from Birkenhead, England@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
-
CryptoDan2k (@CryptoDan2k) reported from Roby, England@Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about
-
James (@jgrailpics) reported from Liverpool, EnglandWhen will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?
-
Hayley Baker (@hayleybaker25) reported from Liverpool, England@virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤
-
CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.
-
Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephen Maddock (@stephenm68) reportedIn the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week
-
Eyezwideopen (@Eyezwideopen3) reportedDO NOT JOIN, WORST COMPANY EVER. They have been adding fees onto my account. Simply because ive been paying £29 which is what was stated. But apparently its supposed to be £42 @virginmedia
-
Joey C (@Joeurovision24) reported@danielarf21 I’m with you on Virgin Media not showing it anymore, really disappointing tbh as there was a fanbase for it. But willing to give this series a go, the trailer isn’t the worst. People saying it’s “Ai Slop” need to chill, unfortunately it’s gonna be the norm for a lot of shows
-
Tomi (@GadgetsBoy) reportedTrying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic
-
Frazzz (@FrazzzYT) reported@virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area
-
Kath Moonlight (@kath_moonlight) reported@O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.
-
Johnny Mac (@JohnMac19059272) reported@JFab208 @virginmedia Its never going to be a success. Go back to the satellite dish. Was far better. Id never touch any Internet co
-
Matt Whitby (@mattwhitby) reportedIs there a worse customer support than @virginmedia ? Ten minutes in between responses, and incapable of answering a simple question.
-
Leigh Gow (@LeighHutch90) reported@coophos @virginmedia It’s terrible isn’t it.
-
GW (@GGWilliams72) reported@cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻