Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Wallasey come from postal codes CH44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Skelmersdale, Prescot, Wallasey, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Upton |
TV | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia Virgin tvgo app not working is there a known issue? Please advise
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?
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🌸🐾originalkitten 🐾🌸
(@originalkitten) reported
from
Formby, England
When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf
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Roy Mcgaw
(@roymc1980) reported
from
Seaforth, England
@virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia Can you help me sort out a contract or I will have to go elsewhere?
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Doesn’t show of any issues no.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.
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Mark Spencer-Scragg
(@Scraggmeister) reported
from
Seaforth, England
@virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Northcote-Rees
(@Gareth_J_Rees) reported
@StinceSince1981 @virginmedia I ve been waiting 7 hours. Can’t get through via phone. No response on chat or what’s app. Then took to Twitter where did get a quick response who told me to go on the forum, which I did as advised with still no response, I just want to sort my WiFi issue out
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Peter Mapals
(@impala_pete) reported
@virginmedia That’s not what I’m trying to do. I’m trying to lodge a complaint about what has happened, how I have been ignored and lied to, the poor culture of nobody taking any responsibility, and a complete lack of accountability.
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LF Allen23
(@weenie_belline) reported
@virginmedia EVERYONE STAY AWAY FROM VIRGIN MEDIA! The customer service is horrendous and the WiFi isn’t brilliant either! STAY AWAY!
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Darren Clark
(@Daz_Clark) reported
@virginmedia why does customer loyalty get overlooked?! I want the new customer deal!!! I shouldn’t have to pay more when you’ve had so much money out of me already!!! 😡
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Andrew Schofield
(@FASchofield) reported
@virginmedia What you actually mean is that you don't have any solution to the problem of your encroachment onto my property and don't want to do anything about it and have been ignoring it for the past 3 years!
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Peter Mapals
(@impala_pete) reported
@virginmedia Yes, we all make mistakes. It is the effort that you put into fixing them that counts. And right now Virgin Media aren’t covering themselves in glory. Started a whatsapp chat at 1643 today to register my complaint and still waiting to be connected, it’s a disgrace
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Craig Douglas
(@craigdouglas_) reported
I would like to cancel my subscription please @virginmedia
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DianeB ♀️
(@Starrygem4) reported
@isamutlib @neilmorrison @virginmedia What broadband do you use? I have smart TV and firesticks on other tvs but still need broadband. I'm paying for just basic channels that I can get on freeview too and a phone line I never use 😕 Tempted to lose the phone line & tv and just keep basic broadband
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Matthew Shaw
(@mattshaw32) reported
@virginmedia If @virginmedia had any interest in resolving this they would've done it during any of my 12 interactions with staff who all refused to help and your refusal to even acknowledge the reality that this is unacceptable speaks volumes.
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Andy Fla
(@AndyFla) reported
@virginmedia Well, this is up to 8 hours now - apparently as I was driving they have reassigned the whats app back into the queue Stupid me for not giving over a whole day to change my package This used to be a simple phone call