Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Skelmersdale, Bootle, Prenton, Ellesmere Port, Wirral, and Prescot.

City	Problem Type	Report Time
Liverpool	E-mail	14 hours ago
Liverpool	Internet	7 days ago
Birkenhead	Total Blackout	8 days ago
Liverpool	Wi-fi	9 days ago
Liverpool	TV	9 days ago
Liverpool	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Emma Latham (@EmsydilemsyL) reported 6 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Jo3r (@J0er_82) reported 9 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  James Hughes (@jameshughes911) reported 12 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  Sarah Hill (@Its_Sal_Queen) reported 17 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Lesley Murray (@les_murray71) reported 18 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Emma (@EmmaZhaan64) reported 25 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 26 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Matt Attwood (@mattwood1702) reported 29 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Kev (@VeryGrumpyKev) reported 29 minutes ago from Birkenhead, England

  @virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.

• 
  Lesley Murray (@les_murray71) reported 32 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Lesley Murray (@les_murray71) reported 39 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Mick Mc 23 (@Mick_McIver1984) reported 46 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Gary Kilroy (@Gary_Kilroy) reported 46 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Bootle Bucks (@BootleFCBucks) reported 46 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Mark Langshaw (@MarkLangshaw) reported 47 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Lesley Murray (@les_murray71) reported 56 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Alex (@embedded_iot) reported 59 minutes ago from Seaforth, England

  @virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 1 hour ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Martin Travis (@lurkinhead) reported 1 hour ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Colin (@ColinBe76578911) reported 1 hour ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan T. (@demented_tj) reported 4 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  🇰🇪 (@MrLewisVuitton) reported 5 minutes ago

  @NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol

• 
  OMF (@exolon) reported 5 minutes ago

  @FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.

• 
  Sarah H 🇺🇦 (@SarahH21401811) reported 6 minutes ago

  @virginmedia my new equipment was ordered weeks ago & never arrived! I rebooked, but changed fed delivery date and heard nothing since!!

• 
  G99 (@G99____) reported 7 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  Jon Ashman (@JonAshman2) reported 8 minutes ago

  @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯

• 
  sirharrykane (@2026threelions) reported 11 minutes ago

  @virginmedia any idea when the broadband will be sorted in ss2. a week now. Can’t work from home kids can’t revise properly and missing all the football as can’t record or playback. I pay 144 pound a month and I know you can’t help lightning but surely someone knows a timeline

• 
  𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported 11 minutes ago

  @virginmedia Are you ***************. Theres a known issue in my area AGAIN just as the england game is on AGAIN. If i miss this game like i have the past 2 games because of your awful service ill be claiming an entire months compensation. I was down 4 days last week now its happening again.

• 
  G99 (@G99____) reported 13 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended

• 
  Some-Nick1976 (@Some_Nick1976) reported 13 minutes ago

  @virginmedia, why is your Internet consistently awful at this time every single night