Virgin Media service status in Wallasey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wirral, Prescot, Skelmersdale, Prenton, and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 17 hours ago |
|
Wirral
|
Phone | 3 days ago |
|
Prescot
|
Internet | 4 days ago |
|
Liverpool
|
Wi-fi | 6 days ago |
|
Liverpool
|
Internet | 9 days ago |
|
Liverpool
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Billzy (@Billzy79) reported from Liverpool, England@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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Kevin Saunderson* (@kevsauno) reported from Liverpool, England@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
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Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, EnglandVirgin media customer service 🥴😭🤯
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Colin (@ColinBe76578911) reported from Liverpool, England@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Maureen StewartJones (@supergran22) reported from Eccleston, England@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Tony (@AckerHeron) reported from Liverpool, EnglandHi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting
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Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)
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Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia thanks for the awful internet service, f*cking useless you are
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Josh (@Parleyyyyyy) reported from Liverpool, England@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England@tonymc39 @virginmedia Really, truly shockingly terrible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Truth Will Out 🇺🇸🏴🇺🇸 (@scotinstowe) reported@virginmedia where do you call to cancel mobile contract - I’ve been trying to navigate your website for days. It’s almost as if you are trying to confuse people!
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Jody Wan Kenobi (@JodyWannKenobi) reported@virginmedia been on hold over an hour on the phone now and still waiting...can anyone at virgin help me here
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conor barbour (@conorbarbour) reported@virginmedia @Stento1867 Iv been trying to call all day and it's not working
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Balo-on-the-Telly (@Marlozi) reported@virginmedia Like i said earlier, i keep going round in circles hence im here now ! Didnt need to be on twitter for a big company like you. I was hung up on after being pushed from pillar to post for #1hr30minutes my issue still not listened to! and you keep telling me you care !
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Howard Crook (@slimwhiteduck) reported@virginmedia your TV streaming service is a shambles and so is your customer service. I'm trying to call to cancel my (extortionately-priced) TV package but keep being cut off with no online option to reduce it - that would make it easy for people to pay you less #virginmedia
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Craig Bcfc (@Craigturner67uk) reported@virginmedia I have Never received my device after being told different stories by your team! Not allowed to cancel contract due to you not having the device but then miraculously it turns up on Saturday at your depot! Then told im still not allowed to cancel until it has been checked!
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barrie mahon (@bazmahon) reported@virginmedia The whole experience with virgin has been a disaster. I don’t expect you to do anything about it because the whole great customer care that virgin advertises is a complete myth. I’ve already spent over 90 minutes on the phone to you today. Waste of time.
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AlviC (@JustmeAlvi) reported@virginmedia just been told by an engineer that all Hub 4's are down. Is this accurate?
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CCDrum (@drum_cc) reported@zeninternet Thank you Ash. I've been sitting on the fence for a while, as I've been with @virginmedia for 15 years and get a great deal, but my internet service is appalling and they treat their customers like crap so I needed to move elsewhere. You came highly recommended!
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Suzanne Levy (@sllevy7) reported@virginmedia internet has been down in WD6 area for two hours. Your switchboard advised you’d be sending a text with a link, but no text received from you. I can’t resume work without the internet. Grateful for your help ASAP.