Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44 and CH45.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/02/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Upton, Liverpool, Prescot, Wallasey, Ellesmere Port, Eastham, Skelmersdale and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomPrescot Phone
United KingdomLiverpool Internet
United KingdomWallasey Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • LesleyH80821454 Lesley Hughes (@LesleyH80821454) reported from Seaforth, England

    @virginmedia Thanks for your response. We tried on numerous occasions to get it back last night and on the occasions it did kick in it would stall again part way through so we would have to start the process all over again. We closed down the TiVo box to reboot but this

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    Sort this **** service out. All night no internet @virginmedia

  • lyndseym123 Lyndsey Moss (@lyndseym123) reported from Halewood, England

    @virginmedia Internet issues all morning. Service status checker says no issues in the area & the automated number said to keep an eye on it for 24 hours after finding an intermittent issue. This is unacceptable. We pay a lot for your service and need the Internet for work

  • LesleyH80821454 Lesley Hughes (@LesleyH80821454) reported from Seaforth, England

    @virginmedia didn’t resolve it. The error codes seem like delaying tactics as each time it would tell us it was something else that was the problem. Even when we did get to watch some of the episode it was stuttering at regular intervals. The same also applies to the two

  • Aleyy Aley. (@Aleyy) reported from Formby, England

    Trying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼

  • memcalea_maire Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia Thank you , so I’m good to cancel my direct debit then? I mean if we are currently £84 in credit and our disconnection will be before the next bill date . I didn’t know if money was returned via the DD method but if it’s cheque then we are good to cancel our direct debit ? TIA .

  • ThePhilAtkinson Phil (@ThePhilAtkinson) reported from Liverpool, England

    Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?

  • Paulwhittle8 Whittle (@Paulwhittle8) reported from Birkenhead, England

    @virginmedia I've tried many times. You're customer service is appalling. Nothing ever improves. So no there isn't anything you can help with AR.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.

  • charl_middo Charlotte Louise Middleton (@charl_middo) reported from Liverpool, England

    @virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!

  • trishy_wishy88 Tricia Gill (@trishy_wishy88) reported from Birkenhead, England

    @virginmedia I’ve had an issue with my phone since February this year…I’ve sent it to you twice for repair and followed the online troubleshooting more times than I can remember but I’m still facing the same issue.

  • Sarahsgracesmum Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England

    @virginmedia executive team emailed on 16th Feb to say they would deal with my issue within 28 days. Still waiting whilst you've taken more money for a useless service...I smell a sinking ship

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Virgin Media WiFi is honestly the worst to be with. Trying to watch films using the WiFi and its going off every 10 minutes. Nothing to do with our signal or our bill, it's just plain shite. Are they gonna sort it out? Are they ****

  • originalkitten 🌸🐾originalkitten 🐾🌸 (@originalkitten) reported from Birkenhead, England

    @virginmedia I’ve just rung up agai every single time I tell my problem, they tell mr they will put me through to the right team. The right team answers & immediately hangs up. Just done the text thing and someone called me. I say hello & they hang up. I’m getting sick of it.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @DeannaLouise93 @virginmedia We’ve had nothing but issues as well D!! I raised a complaint and they keep saying they can’t contact us! Nobody has called my dad! Still having issues after two engineers!

  • originalkitten 🌸🐾originalkitten 🐾🌸 (@originalkitten) reported from Birkenhead, England

    @virginmedia I’ll pass. Virgin can write to me then if they want me. I’m not sitting on a phone for an hour, being passed from pillar to post, not being able to hear cause of awful connection and background noise. Having to repeat myself over and over is not how I wish to spend my day.

  • GaryBeggs_8 Gary Beggs (@GaryBeggs_8) reported from Liverpool, England

    @virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !

  • John_murphy1 John Murphy (@John_murphy1) reported from Formby, England

    @inyourentry @virginmedia Yeah, by Redgate. Been down since midday. My sister is on Park Road and with Virgin and she’s fine.

  • tonydavo22 TonyD (@tonydavo22) reported from Liverpool, England

    @virginmedia absoulute joke.. c Worst customer service

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Honestly I could rant for ages about how bad Virgin media WiFi is, and they never seem to make an effort to improve it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DAWSYFT Dawsy (@DAWSYFT) reported

    @liamparker117 @virginmedia My down is 60

  • ste11woods Steven Woods (@ste11woods) reported

    @virginmedia completely fed up with the woeful service and constantly being let down, you have no right charging people when your **** doesn't work, this has gone on for months and can't speak to anyone! 😡😡😡

  • BellaBevan Bella Bevan (@BellaBevan) reported

    @virginmedia But I have made the payment! The issue is on your end!

  • JoannaHarris86 Joanna Harris (@JoannaHarris86) reported

    Anyone else having Internet issues with @virginmedia right now?

  • PaulCam06496194 Paul Campbell (@PaulCam06496194) reported

    @virginmedia What a joke of a company you are- disconnected service and no notification even though I did request that it be extended to 4th October. I now have no broadband or phone for 1 week. How am I supposed to work from home???????

  • Puerile88379641 Selwyn Hansford (@Puerile88379641) reported

    @virginmedia No problems with any outage, this has been a problem since installation. WiFi great in the room with the router, leave this room and WiFi poor or non existent

  • Puerile88379641 Selwyn Hansford (@Puerile88379641) reported

    @virginmedia Recently joined Virgin Media for broadband. The WiFi signal from the Hub3 is appalling!

  • Gem_Walsh88 •• G E M •• (@Gem_Walsh88) reported

    @virginmedia what is going on? No broadband or TV for 5 days? No communication to let us know what the issue is! This is shocking service!!!

  • liamparker117 Liam Parker (@liamparker117) reported

    @Turtle_lover97 @virginmedia Not sure what’s getting paid for tbh, can’t stream, watching stuff just buffers, gaming sucks cause of the lag and delay and stuff, insane

  • ChrisHumble79 Chris Humble (@ChrisHumble79) reported

    @virginmedia No. You could provide services but nobody was able to action anything due to incompetence. I won’t be entering into any further communication on here as nobody can do one of these a) Arrange a call to me, b) Give me a direct number (not 0345), c) Help me online.