Virgin Media outages and service status in Wallasey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Wallasey, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 8, 9:54 PM GMT+1.
- Internet (39%)
- TV (22%)
- Wi-fi (17%)
- E-mail (11%)
- Total Blackout (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Wirral, Liverpool, Birkenhead, Skelmersdale, Bootle, Prenton, Ellesmere Port, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Wirral
|
Wi-fi | 16 hours ago |
|
Liverpool
|
Internet | 18 hours ago |
|
Liverpool
|
4 days ago | |
|
Liverpool
|
Internet | 10 days ago |
|
Birkenhead
|
Total Blackout | 12 days ago |
|
Liverpool
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
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Emma Latham (@EmsydilemsyL) reported from Liverpool, England@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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Tony (@AckerHeron) reported from Liverpool, EnglandHi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?
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Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?
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Glynn Parry (@GlynnParry1974) reported from Liverpool, England@virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!
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Kev (@VeryGrumpyKev) reported from Birkenhead, England@virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.
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Him Over There 💙👨🚀🚀 (@snathe) reported from Halewood, EnglandThe scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.
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Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, EnglandI literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.
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Emma (@EmmaZhaan64) reported from Roby, England@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
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Bootle Bucks (@BootleFCBucks) reported from Liverpool, England@JamesSymes8 Virgin Media. It keeps going really bad.
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Kevin Saunderson* (@kevsauno) reported from Liverpool, England@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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Mark Langshaw (@MarkLangshaw) reported from Liverpool, England@virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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Christopher Bray (@cbray72) reported from Liverpool, England@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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magdi abdelhadi (@maegdi) reported"Virgin Media has been fined £28 million by the regulator for repeatedly preventing customers from cancelling contracts. We hear from someone who experienced that. Plus legal expert from consumer group Which?" BBC prog. Avoid @virginmedia customer disservice based in India
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davy patterson (@DavySdpatterson) reported@virginmedia ! Slap it up you ! #yeeeeeeo! #the worst stress and worry ever ! #never ever again 👎
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Fabs (@TTVfabs_lb) reported@SkyNews They should be refunding every single Virgin Media customer.
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Edward Perkins (@undertakereddie) reported@Ofcom I left Virgin Media in November 2016 moved over to Sky Q and I have never looked back. Sky have treated me way better as a customer than Virgin Media ever did. Virgin charged me over £300 when I left them. They threatened me with bayliffs if i didn't pay them
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Rob Wilson (@mrrjwilson) reported@ToddCoxeter @virginmedia I remember trying to cancel my broadband and the guy was just downright rude and obstructive. I vowed never to use them again and ripped out the ugly cable termination box from the front of my house.
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Claire Fox (@foxclaire1973) reported@virginmedia I need help because I have someone that has used my address to set up virgin the box is here and are 6 letters I have spoke to someone but they do not believe me that the person does not live at the address what can I do
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MayaGuy 💎 (@MayaGuy01) reported@Ofcom Good! my dad is 80 and my mother has dementia (who he cares for) they recently talked him into paying £120 a month for channels he didn't want and he finds it impossible to get out of it. He only called them to report bad reception @virginmedia
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Disco Dave (@DiscooDave1969) reported@BBCNews @virginmedia I am disappointed the fine is not higher. Let this be a warning to anyone thinking of moving to them. They will offer a great 12 month deal and then double the price in year 2 and making it extremely possible to cancel.
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Slimzee (@slimzeeUTD) reported@virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk
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Owen Luckhurst (@DoctorDisco63) reported@MartinSLewis @MartinSLewis hearing about Virgin Media today I’m not surprised. They did the same to me around 2020, except they lied to me about my cancellation date. By the time I called to cancel, they said it was too late. So I disconnected everything and didn’t pay them a penny more.