Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prenton, Ellesmere Port, Birkenhead, Wirral, and Prescot.

City	Problem Type	Report Time
Liverpool	Total Blackout	3 hours ago
Skelmersdale	Internet	1 day ago
Liverpool	TV	1 day ago
Liverpool	Wi-fi	1 day ago
Liverpool	Wi-fi	2 days ago
Skelmersdale	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Chris Wright (@ChrisWAzure) reported 3 minutes ago from Liverpool, England

  @virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....

• 
  CryptoDan2k (@CryptoDan2k) reported 3 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  Jeanette Lewis (@jenlew1983) reported 5 minutes ago from Liverpool, England

  Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

• 
  Kev (@VeryGrumpyKev) reported 11 minutes ago from Birkenhead, England

  @virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.

• 
  Maureen StewartJones (@supergran22) reported 11 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  CryptoDan2k (@CryptoDan2k) reported 12 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  Ian Hawksey (@ShanklyBob77) reported 13 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Alan Dean (@alandean1878) reported 14 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Hannah McKay (@MadRabbitLady75) reported 14 minutes ago from Birkenhead, England

  @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

• 
  Ray Waring (@RayWaring) reported 24 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  CryptoDan2k (@CryptoDan2k) reported 26 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Lesley Murray (@les_murray71) reported 33 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 38 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Elaine Brown (@laineypb2109) reported 39 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Kev (@kkgorny1972) reported 40 minutes ago from Liverpool, England

  @NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know

• 
  James (@jgrailpics) reported 46 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Martin Travis (@lurkinhead) reported 46 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Chris Wright (@ChrisWAzure) reported 51 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  murf (@JohnMurphy9172) reported 53 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Rob (@Robertlfc_) reported 56 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  marlon (@inthesmoke) reported 5 minutes ago

  @virginmedia @JamieGBarry Have 3 conversations with them to finally match a deal they offer for any new customer....or just cancel your contract and move on...

• 
  JulieH (@eirwenjulia) reported 8 minutes ago

  @virginmedia anyone thinking of leaving Sky for this load of rubbish please don’t, now 2 days without TV £160 per month I’m paying, and I have no channels. Problem after problem.😡

• 
  Mo (@MrsPeebs208) reported 15 minutes ago

  @JShine06 @virginmedia I really feel for you they are the worst’s ever provider I had two years of complaining that we had problems with our internet and all they ever said was there are no problems in your area why don’t you upgrade no thanks we went to BT we have never had any problems with them

• 
  Paul “2 jabs” Thomas (@iscpst) reported 17 minutes ago

  @virginmedia you really need to address your messaging. I get a text to say the broadband/ TV issue in the SA6 region has been fixed, then an hour later tells me it will be fixed at 4PM. So, what is it?

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 17 minutes ago

  @virginmedia Same again today just now that is becoming a daily occurrence I want a reliable service not broadband that goes down every day .

• 
  Joshy41233 (@joshy41233) reported 18 minutes ago

  @justaddwatter It was for being a customer with virgin media in my country lmao

• 
  H3LLRAISER III (@JSSHERIFF1933) reported 19 minutes ago

  @virginmedia @scoobiesue82 When I switch from stereo to Original Dolby audio it immediately switches back to stereo ?? This Audio description crap only happens with THE BIG BANG THEORY when all other programs on the same channel are fine ( NO AUDIO DESCRIPTION! ) 😡 This starting happening last week ???

• 
  Vicky Leigh (@vickiferris) reported 20 minutes ago

  @virginmedia First question - have you checked the cables. Explained a factory reset didn't solve my problem. Still telling me to turn it off again. Considering this whole issue started 13/6 and this was the solution to that problem, they have just sent me another faulty box.

• 
  steve smith (@true_faith586) reported 21 minutes ago

  @virginmedia Nigh on impossible to get through to your customer services. Agreed a new much cheaper broadband deal with you earlier in the year but I'm STILL being charged the OLD price for the OLD deal 😡

• 
  Vicky Leigh (@vickiferris) reported 22 minutes ago

  @virginmedia Once again having to make another call to @virginmedia despite them saying someone would call me. Yet more data to request access too for the complaint