Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/04/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Prescot, Wallasey, Ellesmere Port, Eastham, Skelmersdale and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomUpton Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomPrescot Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • JoelLJelen JoelJelen (@JoelLJelen) reported from Liverpool, England

    @virginmedia it’s 2019, your online customer service is so poor and your offline telephone service saw me waiting 15 mins and still in a queue! Given up.

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    @virginmedia Just rang again. On hold for 20 mins (again) to get hung up on after giving my name. How do I cancel if I am already out of contact. Unless somebody can ring me instead as I refuse to sit through that hold music a third time

  • mymatedex @gm (@mymatedex) reported from Aintree Village, England

    @virginmedia There’s no service issue, the engineer had punctured the cabling with a cable tack. It stops the fibre optic cable from working. I removed it but not before having to sit on the phone for 30 minutes after me complaining the other day about your inept installation team

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    TWO hrs spent on to @virginmedia trying 2 fix my continuous starting up screen. Was promised a call back the following evening, which never happened !!! Feel I have been more than patient, to be majorly let down #whatamipayingfor 😡

  • scoobyjue julie hennelly (@scoobyjue) reported from Seaforth, England

    @virginmedia hardly got no service. Rang and complyyet again. Then been told our wiring was wrong and has been for for nearly a year since installed. Gave us excuse after excuse. But still paying full price Engineers been out twice to do new wire. We have put complaint in and

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    @virginmedia @BryanThePirate I pay for the highest package you have and I dont have the v6 box I very rarely have bloody wifi like this morning it's not working again! Time after time after time it breaks down

  • scoobyjue julie hennelly (@scoobyjue) reported from Seaforth, England

    @virginmedia and still waiting. Internet keeps going off. Can’t leave because still tied into a contract yet we still have to pay for service we can’t use! #joke

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    @virginmedia Tv broadband media service NOT mobile

  • ShitofHan Hannah (@ShitofHan) reported from Liverpool, England

    I hope to god my mum gets rid of @virginmedia this week! Sick of her paying like £112 for shut service. I’m constantly on 4G

  • leighwynne33 Leigh Wynne (@leighwynne33) reported from Seaforth, England

    @micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal

  • spuddy1878 Neil (@spuddy1878) reported from Liverpool, England

    @virginmedia Two different mobile phones and no joy at all. It’s picking up another WiFi signal from someone else but not from my home.

  • heatherjoy3 heather (@heatherjoy3) reported from Ellesmere Port, England

    @virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz

  • SeanRSorby Sean Sorby (@SeanRSorby) reported from Liverpool, England

    @virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    @virginmedia your telephone automated payment is beyond dreadful. Not recognising my new debit card. Been on hold to your woeful customer services for 26 minutes. And your hold music is terrible. #nothappy #badservice

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @virginmedia yet again our home phone line is not working, can you please let me know when I can expect to have it in working order as per our contract

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    @virginmedia @Beany_13 What about in L8 9UU its been down all morning

  • Childwallcable Tony Zeverona (@Childwallcable) reported from Liverpool, England

    @virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back

  • stubeanhead Stu Hel (@stubeanhead) reported from Birkenhead, England

    Tip: Yesterday I gave Virgin Media 30 days notice to cancel my TV/broadband. Too pricey. Had no deals to offer me. Miracles are real as I had 3 missed calls today off sales numbers, I answer the 4th. Suddenly, they do have offers and now I'm paying less a month with Sky Sports on

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia please tell me why I can never get through to your customer services , just been waiting over twenty minutes Not the first time !!

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia Hi was supposed to be yesterday between 12-4 but got a text on Friday night saying issue has been solved. So they did not come out even though they didn't say they were not coming and I waited in for them. I think I have a faulty hub tbh

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kayyoumibrahim K Ib (@kayyoumibrahim) reported

    @virginmedia your call centre people are unreliable, impatient, rude, abrupt and without manners.

  • StudentParaWill William Shawcross (@StudentParaWill) reported

    @virginmedia hey, I placed an order through virgin media partners but wanted to change the activation/delivery date of my hub/service. Is this something that you can help with

  • hamanshiron Hamanshiron Publishing is working on their **** (@hamanshiron) reported

    I am so sick of big companies thinking they can get away with **** like Virgin Media are trying to get away with us. It's not bloody on. Not giving a **** about a customer is one thing, public safety is another thing, leaving rubble around like that is ridiculous.

  • idontknowisok questionyourthinking (@idontknowisok) reported

    @virginmedia Please bear in mind that the issues are UPSTAIRS on WiFi. Downstairs WiFi is fine. A wired connection is irrelevant to that discrepancy.

  • Godphilla Phil Nottingham (@Godphilla) reported

    @hough_matthew @SkyUK Hi Matthew, The quickest & easiest way to fix Sky Broadband issues is through our competitors who offer faster speeds at lower prices. U could stick a 3rd party router in AP mode, connect via ethernet & turn off sky router WiFi. Shame they don't have modem mode like @virginmedia.

  • Peachicedqueen screaming ***** 🇵🇸 (@Peachicedqueen) reported

    WHY IS VIRGIN MEDIA NOT WORKING

  • ThatGothGuyUK That Goth Guy 🧛🏻🦇 (Twitch Streamer) (@ThatGothGuyUK) reported

    I think I've been blaming @NOW for the absolutely dreadful streaming quality when it may not be their fault... I'm now on NOW BOOST and the quality is just as bad, surely that means that @VirginMedia are probably #TrafficShaping again so they don't have to provide what I pay for!

  • Bonj_tweets Christopher Benjamin (@Bonj_tweets) reported

    @virginmedia there’s a flaw in your app. I need to login to it to register a fault but it won’t let me login if I don’t have Wi-Fi. Lack of Wi-Fi is the fault in question! I have 4G. Why can’t I login to the app with 4G?!!

  • Paul_Evans_LH44 Paul #TeamLH #ManCity (@Paul_Evans_LH44) reported

    @virginmedia is there anybody working on the phones/chat service tonight?

  • onecornholio factsmatter (@onecornholio) reported

    @virginmedia Day 5. Still total crap. What’s the deal with this @virginmedia ???