Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Skelmersdale, Prescot, Wallasey and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Upton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
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Capitã Nat
(@NatashaVic) reported
from
Hoylake, England
@virginmedia Yes, after a long time I was finally able to pay. Was there any general issue on the website?
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Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Synyster Zero - Mafia (Definitive Edition)
(@SynysterZero1) reported
from
Liverpool, England
@virginmedia No, I'm great. No problems with Virgin Media. 👍🏻
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Giles
(@slim3110) reported
@virginmedia I’ve been trying to phone to cancel my contract when it ends at the end of the month but can’t get through or keep getting cut off mid call can I cancel via email?
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John Taylor
(@magnoliatoaster) reported
@virginmedia The router doesn’t even get me a WiFi signal only about 6 metres away. You super hub is garbage
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OcdPencil
(@OcdPencil) reported
@virginmedia Yes I’ve done it and says no issues found. Again today on my data. I’ve filed a complaint thanks
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Omar Talks Finance
(@OmarTalksFin) reported
@virginmedia Hi. I had a university exam and couldn’t submit due to the wifi being down. As a result i need to provide evidence of the internet issue otherwise my exam will not be accepted. Can you guys help me with please?
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Quentin Quarantino
(@ohmarbonders) reported
@virginmedia anyone available to help me access my account?
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Ginges Life
(@GingesLife) reported
@virginmedia Been having latency issues with machines on the same hub 3 network. Nothings changed and worked fine before. Getting to the point I cant access the hub sometimes. Is there any diagnostics built into the hub I can use to test it, or can you? #SickOfRebooting #Hub3Sux
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Chand Jethwa
(@chandjethwa) reported
@virginmedia I have been in contact with your team since 13th March. I have held numerous telephone conversations and unlimited WhatsApp chats. So not sure which date you referring to? On 16/05/22, I was advised the manager would call me within an hour or two but that never materialised.
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David.
(@ElJaffoGuzman) reported
@virginmedia get your **** together. you was meant to come and address congestion issues in my area, and now its been pushed back another ******* month? what are you playing at?
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia hah, too goo to last. your comapny has now billed me for another month past my contract end date and told me it will fine me if i don't pay it!! and not given me the agreed compensation from the fault that was agreed! never cease to amaze me
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Katie morelli
(@katiemorelli1) reported
@virginmedia my account is about to rise by £20 per month for exactly the same service!!! and I don’t want to pay that additional amount. Website is down so now way to change it and chat not working either; please help