Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Prenton, Ellesmere Port, Liverpool, Birkenhead, Wirral, and Prescot.

City	Problem Type	Report Time
Skelmersdale	TV	3 days ago
Prenton	Internet	4 days ago
Ellesmere Port	TV	5 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Sarah Hill (@Its_Sal_Queen) reported 3 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Josh (@Parleyyyyyy) reported 6 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Martin Travis (@lurkinhead) reported 7 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Lesley Murray (@les_murray71) reported 9 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Alan Dean (@alandean1878) reported 11 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Colin (@ColinBe76578911) reported 11 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Angus Gillan (@angusgillan) reported 16 minutes ago from Seaforth, England

  @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 18 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Him Over There 💙👨‍🚀🚀 (@snathe) reported 19 minutes ago from Halewood, England

  The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.

• 
  Alan Dean (@alandean1878) reported 22 minutes ago from Roby, England

  @virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!

• 
  Mick Mc 23 (@Mick_McIver1984) reported 23 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Gary Kilroy (@Gary_Kilroy) reported 24 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Alex (@embedded_iot) reported 24 minutes ago from Seaforth, England

  Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons

• 
  Clare B (@clarebellla) reported 29 minutes ago from Liverpool, England

  @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

• 
  Graeme Radebe (@Radebreast) reported 31 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Rebekah Jones (@RebekahP1nk) reported 33 minutes ago from Prenton, England

  @virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..

• 
  Chris Wright (@ChrisWAzure) reported 34 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  Hannah McKay (@MadRabbitLady75) reported 41 minutes ago from Birkenhead, England

  @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

• 
  Emma (@EmmaZhaan64) reported 57 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Dave Tarleton 💙 (@davetarl) reported 58 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Whittaker 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ObliviousReaper) reported 7 minutes ago

  @virginmedia outage on both TV and then broadband around Leeds?

• 
  Rhys McCarter (@RhysMcCarter) reported 12 minutes ago

  @virginmedia I am currently experiencing broadband issues in the WV13 area. I am trying to attend my university lecture and it is impossible with this crap service!! I need this correcting ASAP!

• 
  rebecca ann jarvis (@rebeccaann1989) reported 13 minutes ago

  @virginmedia Saturday 6th June 2026 and after being told all my recordings that I was in the middle of watching I've now lost and now my box and tv is unusable as the 360 is unworkable and shouldn't have been changed as if it's not broke don't fix it now it's broke and unfixable

• 
  TravelSolo (@Travelpic84) reported 16 minutes ago

  @virginmedia issues in the SP10 area? Working from home today and tv and broadband have failed!

• 
  Mark (@MarkAmiga) reported 16 minutes ago

  @gblondon1 @skytv @virginmedia No company seems to Reward Long Term Customers, its all "New Customer Deals" and forget those who have kept the company going, Both Sky/VM are the same in such respect Just have Roku Stick with Projector now, only sub to Amazon Prime now really, Got rid of Live TV years back

• 
  Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺 (@READY2MIX) reported 17 minutes ago

  I've tried 36 times to log in to my account. The process involves downloading an email, pressing a button to return to the screen—what f****** screen?—then trying the alternative options, sending a text, getting to another page, linking something up, and doing this repeatedly. Still only want the router model name. Incompetent and useless. Can't just have an email and a password, gotta get sent a text that doesn't f****** work, get sent an email that doesn't f****** work, do it 38 times or do it for the rest of my f****** life. #Virginmedia made it easier for who the f***? All these corporations and banks always improving either the taste of processed food or their login process and, it's never f****** easy, so who are they improving it for? It's like they are teaching us to take instructions have to get on the phone press this press that press that press that teaching us to obey constantly. Use the app it's easier f*** is it.! #news

• 
  Alex Jones (@dr_besty) reported 17 minutes ago

  @gblondon1 @skytv @virginmedia No such thing as loyalty, you pay for a service, they provide said service, that's it. If you want loyalty get a dog.

• 
  Keith A Pearson (@keithapearson) reported 18 minutes ago

  @gblondon1 @skytv @virginmedia Sorry, mate, but Virgin Media has the worst customer service I've experienced in my 54 years on this planet. They've got over 100,000 reviews on Trustpilot with an average rating of 1.5/5. That should tell you all you need to know. I cannot wait for my contract to end.

• 
  Colin Fenn (@ColinFenn45) reported 19 minutes ago

  @virginmedia Hi, poor signal strength is wifi only, if I am streaming on my laptop it becomes unusable, with a msg not enough bandwidth, and will last for about 15mins. The signal strength notification struggles to make any bars, and eventually clears.

• 
  jane rawlings (@djraw123) reported 23 minutes ago

  @virginmedia why are we having service issues yet again in the OL2 area ? This has been going on for over a month and is completely unacceptable!