Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wallasey come from postal codes CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/06/2026 16:25

February 06: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Prescot, Wallasey, Ellesmere Port, Eastham, Skelmersdale and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomUpton Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @robcmay @virginmedia That's Public's problem in 11 years of tory Britain. Company profits absolutely soared, Public's rights completely disappeared. Know one to turn to to fight

  • AlisonHopkin Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, England

    @virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline

  • SteveMulville Steve Mulville (@SteveMulville) reported from Seaforth, England

    @_currie @JoBlytheTV @kerriegosneyTV Looks good John and thanks for sending pic. At this rate i will be able to cancel my Virgin Media package ha📺👍never usually home in time🚚

  • coffiman48 Graham Duke (@coffiman48) reported from Maghull, England

    @virginmedia have been experiencing problems with v go app for 2 days keeps saying service not available and also remote app will not load keeps freezing are you having problems

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!

  • woodsholistic Woods Holistic Wellness (@woodsholistic) reported from Roby, England

    @virginmedia @richardbranson Despite receiving a text message to say the fault in my area has been resolved I still have no service at all. TV, Phone and Broadband are all down.

  • toshlfc anthony dowling (@toshlfc) reported from Liverpool, England

    @spuddy1878 @virginmedia Try logging out in your phone and then login on your iPad might only be able to log on 1 device at a time 🥴👍🏻

  • anfield_sports Anfield Sports (@anfield_sports) reported from Liverpool, England

    Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off

  • helen_c_murphy Helen C Murphy (@helen_c_murphy) reported from Liverpool, England

    @virginmedia really not a happy camper. My package is getting too expensive & when I called to ask for it to be reviewed & reduced, the call centre agent INCREASED the price, while reducing the package. I've been a customer for 10 years for all my media services

  • kirst_louisexxo Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, England

    There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.

  • glynfletcher Glyn Fletcher ⭐⭐⭐⭐⭐⭐ (@glynfletcher) reported from Liverpool, England

    @virginmedia are just great, takes 25 mins to speak to someone who cant help or understand the problem so they put me though to the "concern team" but I'm cut off whilst on hold !

  • mischaparry Mischa (@mischaparry) reported from Wallasey, England

    Marvellous Stuck in isolation & Virgin Media goes down. Broadband, tv, the lot 😩🔫

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, England

    Seriously @virginmedia if you think I'm paying for the sports channels for this month you can take a running jump!! Come collect your stuff and **** off you robbing bastards at least **** Tirpin wore a mask!!

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    I see @virginmedia have it sorted. You can only cancel or suspend your sports subscription if you call them. Reduced call centres meaning massive waits on the phone. But if you don’t pay they cut your internet and tv off at the time of most need. Let us do it online!!!!

  • coffiman48 Graham Duke (@coffiman48) reported from Maghull, England

    @virginmedia tv service down have been waiting for an hour on hold I have just moved a week ago to virgin and in 20+ years never had this problem with sky

  • paulhallett6 paul hallett (@paulhallett6) reported from Birkenhead, England

    @virginmedia Working ok thay then dissmiss what I was saying putting the phone down.....rude and ignorant..... my wifi hasnt worked since it was put in and still doesn't..... worst service I have ever experienced

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!

  • paulhallett6 paul hallett (@paulhallett6) reported from Birkenhead, England

    @virginmedia it's been a good day today I left @virginmedia as they were the worst company I have ever had to deal with..... I hope I never hear from you again

  • jaymacca10 James McShane (@jaymacca10) reported from Seaforth, England

    Appreciate the difficulties, but there is currently no way of changing my package. No email, no phone, and relevant section of website down. How can I change my package please as I am spending too much! Tried texting but been waiting since 11 for a reply @virginmedia

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia problems again with virgin broadband and phone in my area not good enough.👎

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mapofmymuse k-rist-i (@mapofmymuse) reported

    @virginmedia I need help. My WiFi keeps dropping out making WFH very difficult. I have tried the online portal but it just says turn it on and off then says come back in 24hrs. Every day I go back it just says to come back in 24hrs. This has gone on for a week. Please help?

  • simons1984 Mark 🏖 (@simons1984) reported

    @virginmedia Completely pointless making a complaint as it wont resolve the issue. Absolute jokers and your engineer is a liar.

  • SIMON12192852 SIMON (@SIMON12192852) reported

    @virginmedia This is a joke of a company. I want to make a complaint to a manager to resolve my issue. I’m prob better off speaking to ofcom

  • neens_g NH🇹🇰🇷🇪 (@neens_g) reported

    @virginmedia Every other week there is another disruption or “important maintenance” it’s getting ridiculous and then once these disruptions happen service is patchy days/weeks afterwards (not just my house issue, multiple people in the Highbury (Islington) area)

  • davidGAAdawson1 𝔇𝔞𝔳𝔢 𝔇𝔞𝔴𝔰𝔬𝔫 (@davidGAAdawson1) reported

    @virginmedia Hello was in contact 5 days ago about my parents Internet being down along with the TV. Still having the same issues. Now yourselves are trying to charge £25 for an engineer to come out???

  • vipul_chem Vipul (@vipul_chem) reported

    @virginmedia Just that it's not related to them and the other team would help for "sure".

  • BarrieTynemouth Barrie Tynemouth (@BarrieTynemouth) reported

    .@virginmedia 10 working days to deliver a replacement power supply for our broadband - what is this 1986? You are joking, appalling customer service! No escalation process.

  • KushlickDanny Danny Kushlick End Patriarchy (@KushlickDanny) reported

    @virginmedia Seriously mate, it's the optics. It looks as if VM is making it more difficult for customers to cancel than it should be. Even if that's not the case, (& I can see one very big reason why it could be - £££££), there seems no reason NOT to put the text and Whatsapp numbers up.

  • Brooker1Deb Deb Brooker (@Brooker1Deb) reported

    @virginmedia another lie from virgin media customer services! Last month I was promised £20 as small compensation to the lack of services as per my contract and all the wasted hours on the phone to you. This month my bill was still charged the same amount. No £20 credit

  • SIMON12192852 SIMON (@SIMON12192852) reported

    @virginmedia How do I contact the escalations team and log a complaint. I filled in the website complaints form and didn’t get an auto reply to confirm you received it.