Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prenton, Ellesmere Port, Birkenhead, Wirral, and Prescot.

City	Problem Type	Report Time
Liverpool	Total Blackout	9 hours ago
Skelmersdale	Internet	1 day ago
Liverpool	TV	2 days ago
Liverpool	Wi-fi	2 days ago
Liverpool	Wi-fi	2 days ago
Skelmersdale	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  CryptoDan2k (@CryptoDan2k) reported 17 seconds ago from Roby, England

  @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 44 seconds ago from Seaforth, England

  I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

• 
  Maureen StewartJones (@supergran22) reported 6 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  phil61efc (@MirLADas) reported 10 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Mark Langshaw (@MarkLangshaw) reported 11 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Martin Travis (@lurkinhead) reported 12 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Elaine Brown (@laineypb2109) reported 15 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Graeme Radebe (@Radebreast) reported 30 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Christopher Bray (@cbray72) reported 31 minutes ago from Liverpool, England

  @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

• 
  CryptoDan2k (@CryptoDan2k) reported 35 minutes ago from Roby, England

  @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

• 
  Sam Tempest (@SATempest) reported 41 minutes ago from Heswall, England

  @virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…

• 
  CryptoDan2k (@CryptoDan2k) reported 45 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Maureen StewartJones (@supergran22) reported 48 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Alex (@embedded_iot) reported 51 minutes ago from Seaforth, England

  Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons

• 
  Jo3r (@J0er_82) reported 51 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 55 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Ndawana Youngson (@NdawanaY) reported 56 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  CryptoDan2k (@CryptoDan2k) reported 56 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  CryptoDan2k (@CryptoDan2k) reported 56 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  James (@jgrailpics) reported 58 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pandaxls (@pandaxls19) reported 2 minutes ago

  @PeteUK7 @virginmedia virgin media are so *** bro they keep adding random fees to my account bro im not paying that ****, im gonna take them to court im being dead ***

• 
  Mark vix (@Vikk3rs146) reported 2 minutes ago

  @virginmedia down in Plymouth with estimated fix of 2 pm tomorrow yet no acknowledgment on X .. ***** .. I work from home .. ******* useless AGAIN

• 
  The Heartfelt Dodger (@duncanc23166541) reported 3 minutes ago

  @nottslad2 @JamieGBarry @virginmedia U obviously never negotiated hard enough. I renewed mine in December - they wanted to up my bill from £79 to £179. One phone call later & I was paying less than previous (down to £75) & also managed to halve my o2 phone bill at the same time. U just need to be patient with them.

• 
  Gerwyn Holmes (@GerwynHolmes) reported 6 minutes ago

  @JamieGBarry @virginmedia It’s all about the money they make on people who can’t be bothered to switch. Dreadful way to treat loyal customers.

• 
  Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kriegarjack) reported 7 minutes ago

  @JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage

• 
  Barry Hollocks (@SickofwaitingD) reported 15 minutes ago

  @PeteUK7 @virginmedia When I was helping transfer accounts for my then newly widowed Grandma, @BT asked to speak to my freshly cremated Grandad to confirm the account switch. Big companies are just bad.

• 
  TenkoKami 🦊🌥️| Calamity Fallen Goddess (@TenkoKamiVT) reported 18 minutes ago

  @virginmedia I’m gonna go insane, what do you mean the outage was supposed to be fixed by 5pm today and now it’s TOMORROW AT FOUR PM

• 
  John Bhoy Walton (@walton_bhoy) reported 20 minutes ago

  @virginmedia Intermittent signal in your area ? No more information

• 
  WelshVilla (@Welsh_Villa) reported 21 minutes ago

  @JamieGBarry @virginmedia Once our contract is up we are off from virgin media. Terrible company

• 
  Greta D (@GretaTigress) reported 22 minutes ago

  @JamieGBarry @virginmedia High time Ofcom simply banned new-customer prices. Let’s have the same prices for everyone, and the out-of-contract prices should get equal prominence. Even the biggest @MartinSLewis worshipper is fatigued by constant switching