Virgin Media outages and service status in Wallasey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Wallasey, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 18, 8:41 AM GMT+1.
- Internet (52%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (11%)
- E-mail (4%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Bootle, Liverpool, Skelmersdale, Prenton, Ellesmere Port, Birkenhead, Wirral, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Bootle
|
3 hours ago | |
|
Liverpool
|
Internet | 2 days ago |
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Liverpool
|
TV | 5 days ago |
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Liverpool
|
Internet | 6 days ago |
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Liverpool
|
Internet | 6 days ago |
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Liverpool
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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DM 🦌 (@DaveMbootlebuck) reported from Litherland, England@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!
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lloyd #utft (@111O1O1O11O) reported from Wallasey, England@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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Mark Langshaw (@MarkLangshaw) reported from Liverpool, England@virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.
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Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England@Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?
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Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England@virginmedia After over 4 hours on chat it's dealt with thank you...... nearly 5 hours in total to terminate my services.....
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Tim Jackson (@TimmyJ1972) reported from Liverpool, England@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
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Chlòe (@tweetsfromchlo) reported from Liverpool, EnglandHi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.
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Alex (@embedded_iot) reported from Seaforth, EnglandHey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....
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Jonesy (@RWBJ1997) reported from Liverpool, England@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Lesley Murray (@les_murray71) reported from Wallasey, England@MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off
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Jeanette Lewis (@jenlew1983) reported from Liverpool, EnglandYet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hayes (@darrenhayes1973) reported@virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!
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Gloucester Glass (@gloucesterglass) reportedGetting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!
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MrsHoustie🏴 (@Houstie1886) reported@virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.
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Georgia Lisa (@Georgialisa) reported@virginmedia you’ve put the price of my broadband up yet the connectivity is worse - I cannot get connection upstairs in my house and my devices hive/ring etc are no longer working and you have no contact email on your website - poor service
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Gavin Lee (@Gav288) reported@virginmedia thanks for replying. You have been no help, absolute shambles of a company.
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Taz (@AppleTerence) reported@virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?
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luke (@Burns12L) reported@brownbill_scott @virginmedia Same lad been down for like 2 hours now
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Man in Black 2125 (@In2125) reported@virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service
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Mark Aitken (@sparky0710) reported@virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.
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dera calla (@DeraCalla) reported@SarahLudford @virginmedia @O2 Agreed. Customer service now so often means hours and hours trying to contact people, and going round in circles for days and weeks. Why can't we just call and speak to someone?!