Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 03/14/2026 21:20

March 14: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Upton, Skelmersdale and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • Jodada_Films davey mc (@Jodada_Films) reported from Birkenhead, England

    @virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • NuttyNCool Michael McGiveron (@NuttyNCool) reported from Seaforth, England

    @lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk

  • millsy17 Claire Mitchell (Mills) (@millsy17) reported from Liverpool, England

    @virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!

  • danpgrundy DAN GRUNDY🏆🏆🏆🏆🏆🏆 (@danpgrundy) reported from Heswall, England

    @simonrim @virginmedia Bit like the customer service at the Viking last week after we complained about the awful curry we got served, sorry to hear that she said 🤔 #notsurpriseditscloseddown

  • BTLF1 BTL Film Media. (@BTLF1) reported from Aintree Village, England

    @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

  • WillNesbit78 Will Nesbit (@WillNesbit78) reported from Rainford, England

    @virginmedia Yes. It's broken.

  • cyhveize Cyhveize (@cyhveize) reported from Liverpool, England

    @simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful

  • OneBodyJen Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

  • frostyj1988 jay frost (@frostyj1988) reported from Wallasey, England

    @virginmedia my land line isnt working, ive been on hold now for 30 minutes, got through to 1 person who immediately said they couldnt help and put me back on hold. Absolute joke. Happy to take my money tho but not happy to help when my service isnt working

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !

  • sp7974 Stu. (@sp7974) reported from Seaforth, England

    @MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never buffers with the ***** videos

  • bencapper Ben Capper (@bencapper) reported from Garston, England

    @virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations

  • alan_seeley Alan Seeley (@alan_seeley) reported from Liverpool, England

    @virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating

  • michdavey71 Michelle (@michdavey71) reported from Maghull, England

    @virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .

  • xstex Stephen Robinson ⚡ (@xstex) reported from Seaforth, England

    @carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ionasurveyor Iona MCIOB👷🏻‍♀️ (@ionasurveyor) reported

    @Cathy_L17 @rawlimark Same, but they’re claiming to be from Virgin Media to ‘help’ my internet. Not with Virgin so give them the run around for a bit and then tell them I’m recording them and tracing their calls, they hang up!

  • MichaelCoppard1 Micycle (@MichaelCoppard1) reported

    @virginmedia No I haven't been given any options, I have had to look into an openreach service now!

  • Zenuriko Juuck🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Zenuriko) reported

    You know when you pay a **** load of money for @virginmedia internet and in return they give you the shittest ******* internet going? Yeah feeling that heavily rn on stream....

  • AftonWater Afton Water 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 #indyref2 (@AftonWater) reported

    @virginmedia Seriously??? Do ANY of you actually talk to each other?? Do you actually read the history?? Please pay me my day rate of £185+VAT and I will be glad to do your job for you! @MartinSLewis PLEASE can you help, I am at a loss for words of how ludicrous, inept and shambolic this is!

  • harryeastuk Harry East (@harryeastuk) reported

    @virginmedia 3/6 You have never responded to that complaint and if the evidence was shown that I did in fact owe the money I would have paid it. I have chased my complaint multiple times only to be told no one from various teams are available speak to me.

  • beckrobertson_x Becky (@beckrobertson_x) reported

    @virginmedia She asked our name, email address and area code/account number, but said without the password she couldn’t help us.

  • Danuals Dan (@Danuals) reported

    @virginmedia Done, have been for about a month. Known issue, on and off like a hookers knickers for a few days. Stable for week then off we go

  • harryeastuk Harry East (@harryeastuk) reported

    @virginmedia 4/6 Your call centre staff have been rude and dismissive. There nothing they can do / they have no control / they can't access my account, I've had it all. I have tried more than @virginmedia to resolve this issue to avoid this from happening and to ensure that any payments due

  • TactiCraig Craig Valentine (@TactiCraig) reported

    @xMissWatson @virginmedia Wait, another week to fix the issue? What is the issue, a bear guarding the fibre? I hope you're getting recompensed for a third of a month without a working connection...

  • MichaelCoppard1 Micycle (@MichaelCoppard1) reported

    @virginmedia No, virgin cancelled the service ultimately without telling me, I had to ring up to find out...