Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Wallasey come from postal codes CH44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Prescot, Wallasey, Ellesmere Port, Eastham and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Upton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Sonia
(@soniaagnew1) reported
from
Liverpool, England
Upgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours
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HLM
(@HelenLMoran) reported
from
Garston, England
@virginmedia There was apparently a local fault that is now showing as resolved. However the WiFi painfully slow and times out
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia so much easier to cancel direct debit without having to bother with a call
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia is rubbish now no broadband and no credit for the bill someone else ran up by accessing your box. Really getting stung for crap here! Your answer...phone us again and again and again with no resolution ombudsman here I come you thieving horrible gits
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Lucy87
(@Lucy8720) reported
from
Birkenhead, England
@virginmedia Look. Same again, Joke of a company. Wish id NEVER gone with Virgin. Sorry kids, cant watch the rest of the film on family night because our internet is ****.
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simonmcbeth
(@simonmcbeth1) reported
from
Hoylake, England
@virginmedia actually shocked at how poor your customer contact centres are, the ones in the UK and the ones offshore. No resolution, no quality customer experience means your product is completely ruined by your service delivery
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia as an existing customer disgusted by experience my wife had ordering a new phone! Told delivered Thursday, worked from home, then advised by @YodelOnline it would be next Tuesday! Virgin day not down to them then receives a bill for end of the month #CustomerService
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Philip Nam
(@MiniP82) reported
from
Wallasey, England
@virginmedia There is a reported TV issue but no mention of an issue with broadband
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pet hen
(@HenseyP) reported
from
Seaforth, England
So virgin media sign a new deal with sky tv but still no sky atlantic and it seems this channel will never be on virgin ,,
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PV
(@pven91) reported
from
Liverpool, England
@virginmedia really unhappy with the service, got a new box yesterday and the start up checklist won’t load... called your helpline and they didn’t help us over the phone. Sending an engineer next weekend so we have a week without tv. Please help.
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.
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michelle orrelljones
(@Classychick65) reported
from
Birkenhead, England
@virginmedia Been disconnected by yourselves without requesting to cancel my service. No call back as promised, spent an hour on phone earlier to be told might be 72 hours until anything can be done after 20 years of loyalty I think I merit more than this shoddy treatment
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia No. I work, so don’t have a spare hour during the day. I’ll call to cancel when I can fit it in. £120 odd per month should enable me to watch a recording.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia How do I cancel my Virgin please I don’t need this rubbish contacting people being told it’s sorted nothing being done then contacting people. I’m the victim someone stole from you and put it on my bill and you don’t care hate Virgin terrible service
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are awful hate them disgusting service. Fed up of spending time trying to get refund for someone gaining entry to their box and running up my phone bill
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened
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BrightLightGames
(@BrightLitegames) reported
from
Liverpool, England
@virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip
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Dave Kelly
(@davekellydj) reported
from
Liverpool, England
@vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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j4m
(@soobatron) reported
@beomgh Blame fkfuckng virg*n media no wonder it’s called virgin media am i right loser virgin stupid shut up
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blake
(@blake2108) reported
Ok so I’ve tried ordering it on bc why watch on my phone for the same price and they’re trying to charge £20 for a £12.99 service make it make sense?? @virginmedia
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Danny King
(@dannykingbiz) reported
@xlizagx @virginmedia I might add that I only found this thread by googling the issue to make sure it wasn’t just me!
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Crispin Redman
(@crispin_redman) reported
@Twitter all videos on Twitter appear as ‘content not available’ when I am on wifi (ok on 4g).Virginmedia tell me this is a problem across several platforms and you know about it. Could you please sort ASAP? Have rebooted phone, deleted app etc. Cheers
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alex
(@al3xtraordinary) reported
@LEENSV5 @virginmedia HELP
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Warren Potter
(@WarrenPotter) reported
@virginmedia @utdkimmo @virginmedia any ticket to track the issue?
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✨LUCY✨
(@lucyrobinson258) reported
@virginmedia how do you manage to be so bad
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Tiffany
(@sovietblonde70) reported
@virginmedia - third day in a row that I cannot access videos on Twitter. When are you going to fix the problem? Videos play fine when on 4G, but not OK when using your WiFi service. I see many others having the same problem with you.
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Ross
(@RossBrowne76) reported
@virginmedia clearly issues with Twitter for your users for several days and yet still no fix. Refunds coming I assume?
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Andy Lambley
(@gingerbreadandy) reported
@virginmedia no TV service this evening, standard is getting worse and worse, used to be so good, now not even average yet always wanting more money, disgraceful