Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 03/12/2026 05:25

March 12: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Upton, Skelmersdale and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • TomMunns1 Tom Munns (@TomMunns1) reported from Wallasey, England

    @virginmedia hi, I can’t register for my virgin media. I type in details and it doesn’t progress my past the register page. Can you help.

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @sharonod1 Clearly they bloody can’t. Stop telling her the same crap.

  • ljonesljones14 BIG EARS Mum to George & Daisy (@ljonesljones14) reported from Liverpool, England

    @virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia I think it was the bad weather we had last night affecting the signal. The first time I rang up the lady I spoke to was ok then she asked me to get Google up on another device so I went to get it when I got back she had gone. I told her to hang on while I got the device 1/3

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @natashaoneill_ We’re getting sick of saying this. It’s NOT the customer’s responsibility to contact YODEL. Virgin hired them. Contract is with Virgin. All YODEL will do is tell the customer to contact Virgin. Stop lying to customers.

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Ramsey255Joanne HOW DARE you keep telling customers to contact YOUR chosen courier. The contract is between YODEL and Virgin. YODEL, if they even answer, will tell the customer to contact the sender. YOU chose them. YOU deal with them.

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.

  • Reidy_25 liam (@Reidy_25) reported from Prescot, England

    @virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it

  • AbbieMarieBrid Abbi (@AbbieMarieBrid) reported from Seaforth, England

    @virginmedia really disappointed, had a problem with yourselves for months and managers are meant to phone back still not heard anything!! It’s becoming a joke! If my mum stays next to the phone any longer she’ll turn into stone! #badcustomerservice #helpme

  • thereal_rookie Paul Rooke (@thereal_rookie) reported from Prescot, England

    @virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Yes it's the same problem

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Loddonbrewery @virginmedia That’s because YODEL’s contract is with the sender, Virgin. They’ll tell the customer (you) to contact the sender. Virgin keeps telling customers to contact YODEL. They know that’s wrong, yet keep doing it.

  • thereal_rookie Paul Rooke (@thereal_rookie) reported from Prescot, England

    @virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi

  • AbbieMarieBrid Abbi (@AbbieMarieBrid) reported from Seaforth, England

    Asked her to hold today then put the phone down @virginmedia you need to sort yourself out! I’m using my 3G to send this cause our WiFi is soooooo badddddd!!! #badcustomerservice

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡

  • Maddelan Madeleine Fletcher (@Maddelan) reported from Seaforth, England

    @virginmedia No never got to speak to anyone - the message that you were closed only came at the end of all the automated messages!!!!

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chriswigham Chris Wigham (@chriswigham) reported

    @virginmedia Yes it says there are no issues in the area. Router just constantly flashes green. No tech visits available until Tuesday. Totally unacceptable

  • KellyGibbins8 Kelly (@KellyGibbins8) reported

    @virginmedia 3EL it was working then suddenly went and I have rebooted my router and this hasn’t fixed the issue

  • nbradshaw9 Neil Bradshaw (@nbradshaw9) reported

    @virginmedia just been rung back to be told our installation today is delayed to 03/01/2023....when telling them the problems this will cause the phone operator just hung up.

  • NikkiNooTwo Nikki Noo (@NikkiNooTwo) reported

    @virginmedia Yesterday. It was a settings issue and that he’d fixed it.

  • OmarsWor1d Omar (@OmarsWor1d) reported

    @virginmedia is a subpar service provider that you should stay away from. Just spent 3 hours on the phone only for them to hang up.

  • kelz52 Kelly 💟 (@kelz52) reported

    @virginmedia can someone please contact me in regards to this absolutely awful service I'm paying a fortune for please

  • JoMGraham Jo Graham (@JoMGraham) reported

    @virginmedia please help - been promised external works for 4 consecutive days & no one arrived. Each day customer services phon line waiting time extends. I’ve been on for 2 hours today with no resolution. Any ideas? #CustomerService

  • MissyElly eleanor higgs (@MissyElly) reported

    2nd day with no wifi .. what’s up with @virginmedia all service searches are saying no issues reported .

  • MeltedBanana Bnt Chvn (@MeltedBanana) reported

    @virginmedia No internet since Wednesday last week, this is very bad, my quality of work is deeply affected. Worst customer service ever.

  • abish100 Devon Girl (@abish100) reported

    @virginmedia I’m trying to contact you to let you know of an issue with one of your vans but this seems to be an impossible task! Please advise