Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Skelmersdale, Bootle, Prenton, Ellesmere Port, Wirral, and Prescot.

City	Problem Type	Report Time
Liverpool	Internet	4 days ago
Birkenhead	Total Blackout	5 days ago
Liverpool	Wi-fi	5 days ago
Liverpool	TV	6 days ago
Liverpool	Wi-fi	6 days ago
Liverpool	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Martin Travis (@lurkinhead) reported 36 seconds ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Christopher Bray (@cbray72) reported 51 seconds ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  James Hughes (@jameshughes911) reported 4 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  DM 🦌 (@DaveMbootlebuck) reported 13 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Angus Gillan (@angusgillan) reported 16 minutes ago from Seaforth, England

  @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 17 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  CryptoDan2k (@CryptoDan2k) reported 18 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  Jamie McLoughlin (@jmcloughlin) reported 21 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  lloyd #utft (@111O1O1O11O) reported 21 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 28 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Graeme Radebe (@Radebreast) reported 35 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Jeanette Lewis (@jenlew1983) reported 37 minutes ago from Liverpool, England

  Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

• 
  Jemima (@JemimaCamhs) reported 42 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Emma (@EmmaZhaan64) reported 47 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Martin Travis (@lurkinhead) reported 48 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Nicola Bates (@Nicolajb87) reported 49 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Ray Waring (@RayWaring) reported 55 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Tony (@AckerHeron) reported 58 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Martin Travis (@lurkinhead) reported 59 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Ndawana Youngson (@NdawanaY) reported 60 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BRUCE iLLest 🏴‍☠️🪡🦈 (@jammusnu) reported 3 minutes ago

  @y_alibhai @virginmedia 5 business days retard

• 
  keith addy (@ads913) reported 5 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

• 
  Hewan (@HewanMcCarthy) reported 9 minutes ago

  @virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything

• 
  Lyn Prodger (she/her) (@Prodgey) reported 12 minutes ago

  @virginmedia Yes numerous times, phone calls, engineer visit - all keep changing resolution day and time and now 9 days without broadband.

• 
  Jon Ashman (@JonAshman2) reported 16 minutes ago

  @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯

• 
  Ryan Sheppard (@Sheppo1874) reported 17 minutes ago

  @alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!

• 
  Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported 17 minutes ago

  Hey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.

• 
  Jackson Steele (@WindKar148977) reported 19 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  TinaThomas (@haditaminuteago) reported 20 minutes ago

  @virginmedia our internet has gone down, AI bot says we need a new hub and will send one in 3 to 5 days . Will I get a refund for the days I have no service?

• 
  J Harris (@BingoBertie) reported 21 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference