Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44 and CH45.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 01/27/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Wallasey, Liverpool, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • scubasteady Edward Cawley (@scubasteady) reported from Birkenhead, England

    @virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel

  • AboutAutism1 About Autism (@AboutAutism1) reported from Wallasey, England

    @virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor

  • MerseySEO Mersey SEO (@MerseySEO) reported from Seaforth, England

    @virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

  • LisVegas81 Lisa (@LisVegas81) reported from Seaforth, England

    @virginmedia please help online isn’t getting me anywhere, no one answers questions this is my last hope.... I need a signal boost due to working from home... help

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!

  • StaceyK1980 StaceyWacey (@StaceyK1980) reported from Liverpool, England

    @virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • JoeyCaldwell JC🔴⭐⭐⭐⭐⭐⭐ (@JoeyCaldwell) reported from Roby, England

    @virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service

  • Anthony1981Feb Anthony ajones (@Anthony1981Feb) reported from Birkenhead, England

    @virginmedia Still running slow. Averaging around 9-10mbps

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Never use @virginmedia its utter ****.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!

  • johngleo gleeson (@johngleo) reported from Liverpool, England

    @virginmedia is there an internet problem in the Norris green area

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.

  • zozzaballs Zoey (@zozzaballs) reported from Birkenhead, England

    @virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off

  • liverpool_Jon Jonathan Marshall (@liverpool_Jon) reported from Liverpool, England

    @virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia @Ebb1 @DeejayEnforcer You could start with your website, would allow people a degree of self help instead of seeing “Oops there was a problem”

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help

  • robbo1982 david robinson (@robbo1982) reported from Liverpool, England

    @virginmedia is tv go down wont let me log in

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tonysyoung tony⚒️ (@tonysyoung) reported

    @virginmedia Can you let me know what has been done to ensure it will get fixed as these tweets are no good to me. Has it been passed to someone that can fix it?

  • janehetts Jane (@janehetts) reported

    @virginmedia Totally confused! It did say there was issues and text message saying all resolved(this was at 10am today) no internet and now saying engineer in area due to service issues? 36 hours and counting with no internet

  • contentbythesea Ellen Kate Boyle | Content By The Sea 🌊 (@contentbythesea) reported

    @virginmedia It says the issue is solved but the broadband has been intermittent all day and currently not working

  • JoseJacobUK José Jacob (@JoseJacobUK) reported

    @virginmedia TV and broadband have been out for 4 days. Every time I book an engineer you cancel it saying it’s a network issue we will fix at our end. Just got a message “again” to say it’s working and it’s not. Now your phone number not working. I think after 10 years I’m done

  • Rosh78 Rosan Sapkota (@Rosh78) reported

    @virginmedia Yes I have, however it says there are no issue but that is not the case and we cannot access our my Virgin media account and we are trying to resolve that however we cannot get in hold of any agent from Virgin media it seems impossible to at the moment!

  • JadyPi Jade O'Hanlon (@JadyPi) reported

    @virginmedia I need help accessing my mobile account please. I’ve reordered a new SIM card and neither this or the original seem to work#help

  • lazy__goth Tiffany (@lazy__goth) reported

    @virginmedia Yes I’m in Bristol, it says there’s a problem with subscribing to Nickelodeon but our issue is widespread across all broadband services

  • Barkerlicious Barkerlicious (@Barkerlicious) reported

    @virginmedia Currently 22.05 but the fix time has been extending since Friday… and that is after VM customer services closes so means another day without broadband

  • mmpa4 Mansukh (@mmpa4) reported

    @virginmedia Poor Wi-Fi signal in some rooms. Last week I was told to use Virgin Media Connect app to check Wi-Fi signal but somehow app does not connect to Hub. I called today for someone to guide me but cust services couldn’t help. I was told technical support will call me but no has called

  • MelM09871507 Mel M (@MelM09871507) reported

    @virginmedia How can I cancel a non existing service when you keep me hanging on the phone for over 3 hours then you hang up and don't call me back and you expect me to pay you £288 disconnection fee I have paid you £56.00 out of the £112 you wanted im not paying anymore.