Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Wallasey come from postal codes CH45 and CH44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wallasey |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Internet | |
| Eastham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..
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murf
(@JohnMurphy9172) reported
from
Liverpool, England
@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
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Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.
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Glynn Parry
(@GlynnParry1974) reported
from
Liverpool, England
@virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Kev
(@VeryGrumpyKev) reported
from
Birkenhead, England
@virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!
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Bootle Bucks
(@BootleFCBucks) reported
from
Liverpool, England
@JamesSymes8 Virgin Media. It keeps going really bad.
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hazzalad
(@lfc_shirts) reported
from
Seaforth, England
@virginmedia any help?
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Can you cancel my contract?
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Done it again, 3 outages in 3 days. Very poor
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Lee
(@Crosby71) reported
from
Seaforth, England
@_Ludachris @virginmedia Not any more, got **** of them ages ago
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Annie
(@annditchburn) reported
@virginmedia I get that my issue is probably with @netflix and to be fair to you I've never had any issues with any of my services with virgin and the customer service is usually good but both ladies I spoke to from virgin both told me that the cost of netflix through tivo is 11.99 per month
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Daniel Lowe
(@lowdan96) reported
@virginmedia Despite writing to complain I’ve been told my case is closed despite being promised a call back. One problem after another and still left without virgin media services.
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Chris Skillings
(@skillington666) reported
@virginmedia I then got got back in touch again via live chat 2 weeks ago as I have still heard nothing and they said the complaint is open still & they would add a note to say it was now urgent someone would be in touch. This seems to be the standard response each time and never any progress
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Leeanne
(@Leeanne63367115) reported
@virginmedia Her phone needs replaced, she has never been able to use it. I will get her to call this afternoon
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luca DeRella
(@lucadreenalize) reported
@virginmedia I'm collecting it either today or tomorrow.. I'd like to know if the " help service" at 150 will be active during the Easter weekend
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John Stone
(@cXnJohn) reported
@virginmedia The pod has not arrive, will not until Tuesday with it being Easter. The issues is my speed on Gig1 goes from 800-900mbits and dies while still downloading to about 200mbits and hangs around there until the DL stops, to me it would seem like a line issue, noise or congenstion?
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miimii.
(@milliebarton) reported
Virgin media is just beyond ****. Paid to upgrade yet all it does it cut out, I’ve got 8GB of data and because of how much I have to hotspot I’ve nearly finished it all, in 2 weeks.
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Juggzy Malone
(@Juggzy) reported
@virginmedia No. This is not acceptable. You can find an engineer to fix it today. You just need to escalate this high enough.
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Dale Archer
(@dale_archer) reported
@kjbtheposh @virginmedia @virginmedia still no response from VM. Shocking customer service !!!
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Heathcliff O'Malley
(@heathcliffom) reported
Just had an email from @virginmedia customer service resolution centre regarding a complaint about poor customer service I made on Jan 9th ... only took them 83 days ! I’ve been given the option to call them if I’m not happy ....