Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Prenton, Skelmersdale, Liverpool, Ellesmere Port, Birkenhead, Wirral, and Prescot.

City	Problem Type	Report Time
Prenton	Total Blackout	14 hours ago
Skelmersdale	Internet	1 day ago
Liverpool	Wi-fi	2 days ago
Ellesmere Port	Internet	4 days ago
Birkenhead	Internet	4 days ago
Liverpool	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Rob (@Robertlfc_) reported 8 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Emma (@EmmaZhaan64) reported 8 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Gary Kilroy (@Gary_Kilroy) reported 9 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Alan Dean (@alandean1878) reported 20 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Martin Travis (@lurkinhead) reported 22 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Jeanette Lewis (@jenlew1983) reported 23 minutes ago from Liverpool, England

  Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

• 
  CryptoDan2k (@CryptoDan2k) reported 23 minutes ago from Roby, England

  @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

• 
  Tim Jackson (@TimmyJ1972) reported 24 minutes ago from Garston, England

  @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

• 
  CryptoDan2k (@CryptoDan2k) reported 35 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 37 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  CryptoDan2k (@CryptoDan2k) reported 38 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Dave Tarleton 💙 (@davetarl) reported 39 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Billzy (@Billzy79) reported 40 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  CryptoDan2k (@CryptoDan2k) reported 42 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  phil61efc (@MirLADas) reported 48 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Clare B (@clarebellla) reported 51 minutes ago from Liverpool, England

  @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 56 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Martin Travis (@lurkinhead) reported 56 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Chlòe (@tweetsfromchlo) reported 57 minutes ago from Liverpool, England

  Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

• 
  Him Over There 💙👨‍🚀🚀 (@snathe) reported 58 minutes ago from Halewood, England

  The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cranberry Pointy Toes Kazi54 🌸🧚🏻🙂 (@KarenJukes2) reported 6 minutes ago

  @Benleo @SenseiBear44 @virginmedia They are awful !! I ditched them years ago for the most awful customer service !

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 7 minutes ago

  @Benleo @virginmedia Saw this coming a long while ago which is why I bailed when my contract finished, awful customer service and awful products, let this be a lesson to all of you on X!

• 
  Dave (@DaveWW1877) reported 8 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager

• 
  Carrie (@IamCarrieagain) reported 8 minutes ago

  @virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?

• 
  Holeshot BMX (@HoleshotBMX) reported 10 minutes ago

  @Benleo @virginmedia Glad I’ll never be using Virgin media

• 
  Cyberbob1uk (@cyberbob1uk) reported 11 minutes ago

  @virginmedia 51 days with you and 5 internet outages on April 4th, 6th, 12th, May 15th and yesterday which still not sorted today. How can you justify this shoddy level of service? Was with my previous provider for 10 years, 0 outages.

• 
  Rob York (@BurlingtonBert0) reported 20 minutes ago

  @hamsterpranks @virginmedia Virgin - sucking the life out of humanity since inception. Thank **** I got rid years ago.

• 
  Carrie (@IamCarrieagain) reported 20 minutes ago

  @virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.

• 
  Jose Coixao (@notnotzecoxao) reported 21 minutes ago

  @GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao

• 
  AxiomLunc (@AxiomLunc) reported 23 minutes ago

  @Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.