Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prescot, Upton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
||
| Skelmersdale |
Internet | |
| Prescot |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia Terrible today been down twice
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia
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Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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AnotherBeardedphotographer
(@Anobrdedphoto) reported
from
Birkenhead, England
Anyone else with @virginmedia on the wirral having Internet problems? Not had anything for 2 days. Called to check fault an automated voice says there's an issue and cuts off.
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
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Sue
(@liverpoolsusie1) reported
from
Seaforth, England
just cancelled my @virginmedia account after 30 plus years, If you're a new customer you can get the package I was on plus extra channels and other benefits for over £30 less a month, but existing customers can't, no loyalty to customers what so ever,
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James Donnelly
(@jm_donnelly) reported
from
Birkenhead, England
@virginmedia STOP BEING SHITE!!!! Am I not even allowed to browse the internet now or have the @premierleague got you gripped so tight you have to ruin it for us all? Don’t expect you to respond. You never do 🙃enjoy my last bill cos im getting off 👋🏻
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Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Virgin media WiFi is down for me, anyone else having issues in the North West?
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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🌸🐾originalkitten 🐾🌸
(@originalkitten) reported
from
Formby, England
When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf
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Clare Marie Watson
(@Sarahsgracesmum) reported
from
Birkenhead, England
@virginmedia been a customer for 10 years. Bills going up again and customer service less than helpful. Amazing deals for new customers though😡
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Russell
(@AidanMRussell) reported
@virginmedia @JoBurkill Not good enough @virginmedia We cannot get online to report anything. everyone on phones in the wider area, signal is sketchy at best.Bernards Heath area,St Albans, AL1. Stock response not helpful. Please look into this and let us know when we expect to have service back
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Yuzral
(@yuzral) reported
*Sigh* ISP is supposedly doing major maintenance tomorrow. Hopefully that'll fix the last few days of bandwidth issues. Not like I can really switch providers either, Virgin Media are pretty much the only ones who'll not laugh if you ask for 10MBps upstream in Scotland.
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James McDermott
(@yidmcd) reported
@virginmedia email has been down for most of the day. When is it due back on please?
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Steven Kentish (PwC)
(@SKentish_PwC) reported
@virginmedia No access to our email account from any Apple device. Multiple devices affected. I’ve deleted and reinstalled my account multiple times as instructed in the usual guidance to no effect. It’s obvious from Twitter this is a widespread issue for many people
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Steven Kentish (PwC)
(@SKentish_PwC) reported
@virginmedia when will the email service be back up please? An explanation as to why it’s down would be helpful as well. #virginmedia
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maithena deniau
(@maithenadeniau) reported
@virginmedia @Sparkasm Your automatic compensation scheme is dog crap. I have to use my mobile date to be able to work, therfroe my bills is going to go up. Last time I spent £25 on a cab to run to the office cox it was middle of the day and I had meeting to attempt. your £8 a day does not cover crap
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Martin Miles
(@martinjohnmiles) reported
@virginmedia @maithenadeniau What on earth does "we are not fault service" mean? That's just a string of English words put together in a way that means nothing in English.....
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maithena deniau
(@maithenadeniau) reported
@virginmedia Who is at fault? Only Virgin is having issue, people who are on BT have internet and don't have as much issue, You are actually a running joke in this town coz we are having so much issue, i would say at least once a week !
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Jack Mclean
(@jackmc20) reported
@virginmedia I shall have a look I just don’t understand how you can go from a hub 3 with no problems to upgraded hub 4 and have more problems within 2 months than I did for the previous 5 months do you have a phone number for a customer services that I could call if nothing works fromthelink
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Jack Mclean
(@jackmc20) reported
@virginmedia Don’t have a cable long enough I was connected wirelessly perfectly for nearly a year I upgraded the hub and had nothing but problems