Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Skelmersdale, Prenton, and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 1 day ago |
|
Liverpool
|
Wi-fi | 4 days ago |
|
Liverpool
|
Internet | 7 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Liverpool
|
Internet | 9 days ago |
|
Skelmersdale
|
Total Blackout | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Graham Duke (@coffiman48) reported from Maghull, England@virginmedia have been experiencing problems with v go app for 2 days keeps saying service not available and also remote app will not load keeps freezing are you having problems
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anthony dowling (@toshlfc) reported from Liverpool, England@spuddy1878 @virginmedia Try logging out in your phone and then login on your iPad might only be able to log on 1 device at a time 🥴👍🏻
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Steve Mulville (@SteveMulville) reported from Seaforth, England@_currie @JoBlytheTV @kerriegosneyTV Looks good John and thanks for sending pic. At this rate i will be able to cancel my Virgin Media package ha📺👍never usually home in time🚚
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paul hallett (@paulhallett6) reported from Birkenhead, England@virginmedia it's been a good day today I left @virginmedia as they were the worst company I have ever had to deal with..... I hope I never hear from you again
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#hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England@virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you
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MH (@MarkHughes_) reported from Liverpool, England@virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out
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Anfield Sports (@anfield_sports) reported from Liverpool, EnglandSick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off
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Hayley Baker (@hayleybaker25) reported from Liverpool, England@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
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Adam Simpson (@addsimpson) reported from Liverpool, England@virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps
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Billzy (@Billzy79) reported from Liverpool, England@rteifler @virginmedia We have been a loyal customer for many years 👍😎
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Nathan Booth (@Nathann_B) reported from Liverpool, England@virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told
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Helen C Murphy (@helen_c_murphy) reported from Liverpool, England@virginmedia really not a happy camper. My package is getting too expensive & when I called to ask for it to be reviewed & reduced, the call centre agent INCREASED the price, while reducing the package. I've been a customer for 10 years for all my media services
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Graham Duke (@coffiman48) reported from Maghull, England@virginmedia tv service down have been waiting for an hour on hold I have just moved a week ago to virgin and in 20+ years never had this problem with sky
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Barry Walters (@BarryWalters7) reported from Seaforth, England@virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!
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Barry Walters (@BarryWalters7) reported from Seaforth, England@virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!
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Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, EnglandThere’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.
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paul hallett (@paulhallett6) reported from Birkenhead, England@virginmedia Working ok thay then dissmiss what I was saying putting the phone down.....rude and ignorant..... my wifi hasnt worked since it was put in and still doesn't..... worst service I have ever experienced
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KloppLFC (@paisleymarley18) reported from Birkenhead, England@robcmay @virginmedia That's Public's problem in 11 years of tory Britain. Company profits absolutely soared, Public's rights completely disappeared. Know one to turn to to fight
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Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, England@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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Stuart (@stu_the_supply) reported from Liverpool, EnglandYet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lew (@Lewbatross) reported@Ofcom How do I file a complaint against @virginmedia
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Marke (@Massive_Nights) reported@xcaseybelcherx @virginmedia My Virgin Media is down, TV + broadband, but weirdly my Giffgaff 4g is mostly down too, comes and goes and is VERY slow. In North Belfast.
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Jamie. (@itsjamielike) reported@virginmedia Can you confirm that Virgin customers are moving from the Vodafone network and getting transferred to o2? Is there a timeline for this? O2’s data network is awful.
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Nuclear (@_Clean_Nuclear) reported@virginmedia What is the point. Virgin NEVER calls back when promising to resolve an issue. I'm not kidding. Sadly I'm still a customer. Multiple HOURS with your call centres to resolve a simple issue. None of the people manning the phones are empowered to solve problems not on preset lists.
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LunchboxLogic (@LunchboxLogicYT) reportedOkay.. 4:05am and my internet randomly goes off, @virginmedia wtf you doing?
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iceland (@Iceman4489) reported@MarkEstero75 @virginmedia Sorry about that why not message GHOSTTECHIEE ON INSTAGRAM for help My friend had same issues but the help recover all passwords they’re highly recommended
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Don Skoy 🏴 (@yoksnod) reported@paulmc_96 @virginmedia Wasn't aware of this, but somehow doesn't surprise me. They spend so much time doing "maintenance" for so-called "improvements" ..I never see any improvement when they are done. Sick of it. Thanks for enlightening me though.
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Don Skoy 🏴 (@yoksnod) reportedIf I had £1 for every time my bloody wifi broadband died today (most days) ..3 guesses? Yep @virginmedia again. Most unreliable network 2022. #sofedup Right now it's down. Went off 10mins ago. Thanks 👏 Maybe I should stop paying my bill for every day I lose connection.
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Adochitei Iulia (@iulivv) reported@virginmedia I’ve sent you a complaint 3 times and in 2 we no reply from you. Your customer service brought me to the point of an emotional breakdown, the broadband signal you provide is poor and yet you charge me for something I don’t have and never used!I dispute the 47£ charge
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ArcadeMan 🇺🇦 (@RetroArcadeMan) reported@mdf200 @NelsonBawheid @virginmedia Virgin converted mine in July but I never saw a reduction in price