Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Wallasey come from postal codes CH45 and CH44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Wallasey, Liverpool, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Internet | |
| Eastham |
Internet | |
| Wallasey |
TV |
Community Discussion
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia So I’ve scanned the living room ok Come up to the bedroom above the router, can’t find it! And doesn’t find it anywhere else upstairs! My phone won’t connect so the WiFi at all! It shows as connected but can’t access the internet. And I’ve forgotten the network!
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Tv services are back up and running but due to an awful month not having it working do wonder when it will go down again . WiFi still shockingly disappointing. 48 mbps is our download yet we are paying for 200 mbps ie what we upgraded to a few months back . Disappointing
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia We are never off the phone to your team for a month now . It’s been escalated to the top apparently on our last call a couple of nights ago . Then we receive a message to say all is well when it’s clearly not . New router and everything . Looking to come out of contract now .
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Joe Martin 🌈🌹
(@joemartin66) reported
from
Roby, England
@virginmedia can someone come and sort out the wires left hanging out of the wall of my new home! What an absolute mess Virgin have left no covering and the grid left open! Piss poor workmanship sort it out now
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia Rang them before (not very helpful). The Network has now dropped out for the 4th time today!!!
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Update : got through after approx 20 mins , fault still in area and no expected completion date . Home schooling restarts next week and I’m hoping it will be resolved by then as causing many problems for my children online doing the work set by their schools
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@virginmedia I’m a new customer and have installation booked for 24/02 for my broadband. The house currently doesn’t have any TV aerial cables, will these be installed the same day?
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PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Hi we’ve been having to reset it all the time with the pin . Husband has just told me they think it’s a cabling issue in the area
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Thank you and I hope so too . No team didn’t advise what the issue is , just that there’s an engineer in the area trying to fix it since 26th jan . No expected date of resolve was told
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Is anyone going to let me know why we aren’t getting the service we pay for ? Our tv services are still not working since 26th January . WiFi keeps dropping off too . Promised follow ups from a 3 hr phone call wait the other night didn’t happen either . Unhappy customer
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Whittle
(@Paulwhittle8) reported
from
Birkenhead, England
@FairCop_ @virginmedia Disgusting as ever. Shocking customer service.
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia on phone last night for nearly 3 hrs trying to resolve a speed issue 16 not 350!. Promised a phone call today which didn’t happen ( again ) . Now on hold waiting for over an hour again . Have contacted Ofcom for advice as this is surely a breach of contract
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia 58.5 down and 36 up (wired)
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia you promised our connection would be better however, still having so many issues!! Today working from home is nightmare!
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Done this multiple times and yes there has been since 26th jan ! Was supposed to be fixed by 9th feb . Been on phone for 3 hrs , promised call backs and then asked yesterday to do the downloads . Your advice is going around in circles and not sorting our issues out .
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia Have spoken to them (not overly helpful)... The Network has now dropped for the 3rd time today!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🤦♀️🤷♀️🤬🤦♀️🤷♀️
(@Jntst2022) reported
@virginmedia Oh woopi. Doesn’t actually help anyone does it. We’ve reached the time stated again and it’s still not running. No communication from virgin at all. Absolutely appalling
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Kezpiper
(@Kezpiper) reported
Still waiting for @virginmedia to respond to my email complaint I made on the 1st of this month yet they’re quick enough to email when we haven’t paid the bill because we had to cancel the direct debit as they hadn’t removed a £25 charge that shouldn’t have been there!
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stefan corcoran
(@stefancorcoran) reported
@SiannyWxm87 @wrexham @virginmedia shocking had to take yesterday off work as was told i would be rang by tech team with 4 hours no call by 3pm ao rang back to be told they work till 5 . Spoke to 2 advisors yesterday and no one told me there was a issue wrexham wide. now had to go to dads to work
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☆🥀𝕿𝖆𝖒𝖒𝖎 - 𝕷𝖆𝖛𝖊𝖓𝖉𝖊𝖗🥀☆
(@LavenderTammi) reported
@virginmedia And it says there's no issues when there obviously is if I'm only getting 0.1mps
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Don Haston
(@DonChastonez) reported
@virginmedia I am with Virgin for Broadband and I love my service, been a loyal customer for a long time and this is just terrible by O2. I just want it all reversed and left with Virgin.
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Andrew Phillips🇪🇺🚄🏃♂️💙
(@ndphlpz) reported
@madfiona33 @LubberwortSpuds @virginmedia Total service blackout in CH1 too. Looks UK wide over last week or so. Their fictional technician would be busy if he existed. Wouldn’t hold your breath for revised fix times. Going to be a lot of redundant fiber in the ground after everyone goes back to BT #virginmediadown
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Carpe Galactica
(@CarpeGalactica) reported
@virginmedia Yet another two hang-ups today. I was literally just offered a renewal that was acceptable to me, then 5 minutes of silence before being disconnected. Then, I immediately call back, and I couldn't even get through authentication before being disconnected.
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Luke Usher
(@LukeUsher10) reported
@virginmedia We've been going through the process of getting it looked at, but that's also taking a long time. Sometimes it will cut out every few minutes for hours at a time, making it almost impossible to work from home, or stream apps/games.
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Roy1986UTB
(@roytomo1970_roy) reported
from
Stockton-on-Tees, England
@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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James Davey
(@Davey1870_0) reported
@virginmedia WhatsApp service