Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Skelmersdale, Prescot, Wallasey and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Upton |
TV | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
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Acko *
(@Acko_79) reported
from
Liverpool, England
@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.
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StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.
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About Autism
(@AboutAutism1) reported
from
Wallasey, England
@virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor
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Jonathan Marshall
(@liverpool_Jon) reported
from
Liverpool, England
@virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off
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Zoe Wakelam
(@Zoefw) reported
from
Birkenhead, England
@virginmedia no mobile service for 36 hours #StayConnected really?? Spoke with customer services 3 hours ago and still waiting for a call back. Issues in CH63?? Needs sorting please
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Edward Cawley
(@scubasteady) reported
from
Birkenhead, England
@virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel
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Global Travel
(@globaltravel39) reported
from
Garston, England
@virginmedia I've been trying for days to get through to change my package, its impossible as im in a queue then get cut off, but you will except my payment tho won't you 🤬🤬🤬🤬🤬🤬🤬🤬 very poor service.!
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.
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Pritch
(@Pritch533) reported
from
Wallasey, England
Surprise surprise our #virginmedia is down again. No internet.... like this is every month this has happened now! @virginmedia
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Paul Walsh
(@walshy31) reported
from
Liverpool, England
@virginmedia Sorry back in work today! Would adding boosters help?
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
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Danny
(@Dan_Jacko_) reported
from
Ellesmere Port, England
@virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Grand_Theft_Otter 🦦 🇵🇸 🏴
(@OtterTheftOtter) reported
@virginmedia is the worst company I have ever dealt with. I've no internet and they won't come out for a week. Time join another company that cares about there customers.
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Stuart Hasler
(@sturat0810) reported
@virginmedia Absolute disgrace criminals everyone please don’t sign up underhand tactics useless staff unwilling to help. Sending excuse after excuse no resolve stuck for 18 months
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Limelump
(@Limelump1968) reported
@virginmedia @Tom_Grennan I would love priority access to my own wi-fi virgin wi-fi plays up this time of year for some reason and customer service is rubbish
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ZIF86
(@zif86) reported
@virginmedia You may also like to know that 3 days ago one customer rep told me is £325 to disconnect early. Speaking with someone right now has just quoted me it’s £288 to disconnect the service. @virginmedia sooooo which is then?!? 😐
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Will Couzens
(@WillCouzens) reported
@virginmedia Of course, A month ago I upgraded - I am still waiting for my additional TV box and an engineer installation date. I was told this would happen on two occasions and both time no engineer arrived.I have been without our tv service for over a week - fault CS2004.
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🏳️🌈🇪🇺
(@Hghchris4) reported
@virginmedia No resolution. Not allowed to offer the "new customer rate". Unable to find a suitable offer that doesn't increase bill by £30+ per month for broadband, mobile and landline. Unable to cancel as team not trained/no response from right team. Had to leave for work after 6h trying
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Tiffany Jenkins
(@tiffanyljenkins) reported
@virginmedia You haven’t even sent me returns packaging so I can’t even sort it out myself. I’ve never dealt with such an upsetting company - I need my money back and a returns bag so I can be done with you
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Marina Engelvuori
(@MEngelvuori) reported
@virginmedia It is not an outage. Read the thread.
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Darren Mew
(@DKMew) reported
@virginmedia finally got through to them the following day after holding for 25 more minutes. Complaint logged. Nobody has been in touch since. Can u get someone from your complaints team to call me. Why does nobody take any ownership? Bet if I wanted broadband I’d be getting 6calls per day!