Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Wallasey come from postal codes CH44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Prescot, Wallasey, Ellesmere Port, Eastham, Skelmersdale and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Upton |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Jo3r
(@J0er_82) reported
from
Garston, England
@virginmedia whys your Internet ****?? Never works when I want it to
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Stuart Wilks-Heeg
(@StuartWilksHeeg) reported
from
Seaforth, England
@tonymc39 @virginmedia Really, truly shockingly terrible.
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
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murf
(@JohnMurphy9172) reported
from
Liverpool, England
@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
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Bootle Bucks
(@BootleFCBucks) reported
from
Liverpool, England
@JamesSymes8 Virgin Media. It keeps going really bad.
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.
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hazzalad
(@lfc_shirts) reported
from
Seaforth, England
@virginmedia any help?
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phil61efc
(@MirLADas) reported
from
Liverpool, England
@virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Lee
(@Crosby71) reported
from
Seaforth, England
@_Ludachris @virginmedia Not any more, got **** of them ages ago
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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Capitã Nat
(@NatashaVic) reported
from
Liverpool, England
@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FISTFULLOFBEARD
(@S_21J) reported
@virginmedia spent 1/2 day trying to call you RE:Billing issue. Finally connected to Philippines, then India. Asked to speak to a manager and U.K agent, no luck. Still unresolved issue a whole head banging day later. Shocking service. happily leaving after 8 terrible years.
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Gary Adams
(@GazzaAdams) reported
@virginmedia I was trying to cancel my TV subscription last Friday as I am paying £102 per month for our total package. Which is too much. I was told I could be put through to customer relations to see if they could offer a better deal/persuade me to stay.
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Ash Fields
(@ourtinyservant) reported
@virginmedia Horrendous service from Virgin. Persuaded me to renew my broadband contract for £5 more promising free Wi-Fi boosters. Only afterwards have they told me that will be ANOTHER £5 a month. Wasted half a day on the phone. Virgin, send me free Wi-Fi Pods, please.
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Debbie Cleeton
(@DebbieCleeton) reported
@virginmedia I’ve tried to call to cancel multiple times but can’t hang on the long for as long as it takes to get through. I’ll be cancelling my direct debit instead. Even the council and water companies have an online form I can fill out. Why are you forcing me to call??
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Tom™🌹
(@t_hayche) reported
@virginmedia I want to talk about leaving the service and every single time I call the call ends after about half an hour on hold
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Mark West
(@MakybooW) reported
@virginmedia Disgusted with the way we have been treated, trying to cancel the overpriced contract after 3yrs spent half hr saying no we don't want it now waiting for a callback for 3hrs wife is terminally ill so no need for it now.
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John Brooks 🌱
(@Brooksie17) reported
@virginmedia It's a WIFI router fed by a fibre optic cable. Accorting to the service status Broadband is OK but there is an issue with TV. We don't have Virgin TV, only Broadband. Could they be related?
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Audrie Moorhouse
(@Auds40) reported
@virginmedia Had to WhatsApp several days running to get them to credit my account. Absolutely appalling and that’s was after a debt collection letter. How can I get compensation from virgin? They have never answered my letter of complaint that was sent recorded delivery in January
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Adam
(@D3nch) reported
@virginmedia I cannot get through to tech support, and my router has stopped working. Done all the fault finding faff online - just need a new router sending out.
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Rob Baker
(@RobBaker7) reported
@virginmedia So after 2 days of being pissed about I'm back to having to call up? Never dealt with a company so hilariously bad, it's actually becoming interesting. I'll be back in touch tomorrow when no ****** answers the phone. Cheers!