Virgin Media outages and service status in Wallasey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Wallasey, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 15, 12:35 PM GMT+1.
- Internet (40%)
- TV (30%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wirral, Ellesmere Port, Prescot, Skelmersdale, and Bootle.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
TV | 20 hours ago |
|
Liverpool
|
TV | 2 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Liverpool
|
Wi-fi | 7 days ago |
|
Liverpool
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Him Over There ππ¨βππ (@snathe) reported from Halewood, EnglandThe scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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Tim Jackson (@TimmyJ1972) reported from Garston, England@Sarahlw_95 @virginmedia Sarah I wouldnβt bother with WhatsApp, Iβve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you itβs resolved when it isnβt. Scandalous service.
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Martin Travis (@lurkinhead) reported from Birkenhead, England@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? π±
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Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, EnglandAnyone else useless @virginmedia gone down got no internet house is in melt down
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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ChlΓ²e (@tweetsfromchlo) reported from Liverpool, EnglandHi @virginmedia, Iβve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound arenβt loading. Subtitles still showing up though. Itβs a TiVo box. Any help appreciated would be great.
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
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Cambo (@cambo691) reported from Birkenhead, England@les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate
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DM π¦ (@DaveMbootlebuck) reported from Litherland, England@virginmedia Mine has just gone down now. I canβt ring via the virgin phone because the phone is connected to the hub.
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Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, EnglandI literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.
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Angus Gillan (@angusgillan) reported from Seaforth, England@virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall
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Berni Turner π€πΉ (@BLTwitchy) reported from Liverpool, England@virginmedia No Iβm not an idiot it was during covid Iβll go back and find it . The chief execs office rang me personally as Iβm disabled
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Harding π©΅ π¬π§ (@SusanHarding28) reported@Bebs1000 @vodafone Left them a long time ago! Shocking company with customer service equal to that of Virgin Media π
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Liam Bolger (@LiamBolger7) reported@virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. Β£108 per month + the right to add in year increase!!!
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John Duncombe π³βπ π πΊπ¦ (@JohnDuncombe4) reported@PD1_8_8_2 @virginmedia Yes it's awful @virginmedia I've just signed up with you for another 2 years at a very high cost. Get it sorted quickly please or refund me
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Spursjon (@spursjon2015) reported@virginmedia @Falky_Crypto How are you working on it? It was broken last week as well and never got fixed
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George (@Invinc1bles0304) reported@virginmedia He tells me he's outside. I explain I'm not there as they assured me he would arrive at 1510. He tells me he doesn't work that late. So I've taken a day off from work for the engineer, and no show. Can you contact me asap
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Deano (@ScottishGamer74) reported@saltyy_savage @virginmedia Never had any issues with BT Fibre. Yes speeds weren't the greatest but never any issues. Missus wanted faster speed, we have has so many faulty hubs, and keep losing Internet. Hope you get it fixed bud.
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Paul Matthews (@bergy_bit) reportedMy 83 year old dad is a bit senile. He signed up to @virginmedia without knowing what it was. We were aghast at the Β£160 monthly subscription heβll mostly never use. We cancelled it and moved to a Β£30 EE one. Virgin have now sent him a termination bill for Β£1,500 @MoneySavingExp
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Dan Robinson (@TheDanRobinson) reportedVirgin Media outage - no broadband or TV service, at least not where I live in ST Alban's.
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π³πππππππππππ β β οΈπ΄ββ οΈβ (@No008008) reported@Sargon_of_Akkad @pritipatel Happy cant get a resolution from virgin media because Kolkata exists day
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Pete (@PeteNCFC1862) reported@Lindstar24 Look up Databank, all the big 3 do it , goes back to 2021 when Virgin Media O2 initiated it via the Good Things Foundation, but Vodaphone , 3 , also via community hubs , food banks , charities. EE BT do similar to help data poverty .