Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Wirral, Prescot, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Internet	11 hours ago
Prenton	Internet	14 hours ago
Liverpool	Wi-fi	3 days ago
Liverpool	Internet	6 days ago
Liverpool	TV	6 days ago
Birkenhead	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Josh (@Parleyyyyyy) reported 2 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Alex (@embedded_iot) reported 9 minutes ago from Seaforth, England

  @virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem

• 
  murf (@JohnMurphy9172) reported 11 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Rob (@Robertlfc_) reported 15 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Christopher Bray (@cbray72) reported 17 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Jemima (@JemimaCamhs) reported 17 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Dave Woodward (@DaveWoodwardAC) reported 20 minutes ago from Birkenhead, England

  @Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents

• 
  Maureen StewartJones (@supergran22) reported 21 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Mark Langshaw (@MarkLangshaw) reported 22 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Alex (@embedded_iot) reported 23 minutes ago from Seaforth, England

  Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons

• 
  Tim Jackson (@TimmyJ1972) reported 31 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Matt Attwood (@mattwood1702) reported 33 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Chlòe (@tweetsfromchlo) reported 44 minutes ago from Liverpool, England

  Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

• 
  Tim Jackson (@TimmyJ1972) reported 44 minutes ago from Liverpool, England

  @virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked

• 
  CryptoDan2k (@CryptoDan2k) reported 45 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  Kev (@VeryGrumpyKev) reported 50 minutes ago from Birkenhead, England

  @virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.

• 
  Kevin Saunderson* (@kevsauno) reported 52 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 54 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 57 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  CryptoDan2k (@CryptoDan2k) reported 59 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Samuels (@janeamanda67) reported 3 minutes ago

  @virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable

• 
  kevin cox (@kevin_cox9211) reported 7 minutes ago

  @virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.

• 
  Adrian Bird (@bigbally) reported 7 minutes ago

  @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

• 
  Drew Grant (@drewsy92) reported 11 minutes ago

  Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

• 
  jambino (@Jambino6_) reported 11 minutes ago

  @virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱

• 
  chris (@taylorlad2) reported 13 minutes ago

  @virginmedia 2 internet outage in 2 weeks are you joking me 😡

• 
  Nichola 2020 (@NicolaDonnan) reported 13 minutes ago

  @virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

• 
  Alloqui Strix (@AlloquiStrix) reported 14 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Jo Broughton (@BroughtonJo) reported 14 minutes ago

  @virginmedia No WiFi since Wednesday, apparently Engineers are ‘working hard to resolve the issue’ except having driven the entire area…no Engineers working anywhere? just want an honest answer to what’s going on and when it’s going to be fixed

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 15 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?