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Virgin Media

Virgin Media outages and service status in Wallasey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 16 outage signals in the last 24 hours around Wallasey, including 16 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 2:39 PM GMT+1.
  • 59% TV (59%)
  • 31% Internet (31%)
  • 7% Wi-fi (7%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wirral, Skelmersdale, Prenton, and Birkenhead.

CityProblem TypeReport Time
Liverpool TV 19 hours ago
Liverpool TV 19 hours ago
Liverpool TV 20 hours ago
Prescot TV 20 hours ago
Liverpool TV 20 hours ago
Liverpool TV 20 hours ago

Nearby cities with recent reports

Liverpool

17 recent signals

19 hours ago
Prescot

1 recent signals

20 hours ago
Wirral

1 recent signals

21 hours ago
Skelmersdale

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

  • NatashaVic
    Capitã Nat (@NatashaVic) reported from Liverpool, England

    @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

  • EmmaZhaan64
    Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • snathe
    Him Over There 💙👨‍🚀🚀 (@snathe) reported from Halewood, England

    The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.

  • ShanklyBob77
    Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia thanks for the awful internet service, f*cking useless you are

  • MadRabbitLady75
    Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England

    @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Done it again, 3 outages in 3 days. Very poor

  • hayleybaker25
    Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

  • Nicolajb87
    Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

  • JemimaCamhs
    Jemima (@JemimaCamhs) reported from Garston, England

    @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • AndyMcK1982
    Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

  • alandean1878
    Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SamuelWill64467
    Samuel Williams (@SamuelWill64467) reported

    @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.

  • Taj_B1
    Taj (@Taj_B1) reported

    @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

  • HeadingleyVoice
    HeadingleyVoice (@HeadingleyVoice) reported

    @virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1

  • DaveDuttonUK
    Dave Dutton: The Thirty Bob Kid (@DaveDuttonUK) reported

    @virginmedia If you could have let us know sooner I wouldn't have spent over an hour pissing about checking leads and rebooting the box! You should change your name to System Of A Down.

  • molwins
    Stevie (@molwins) reported

    @virginmedia Shocking service lately !! Glad I only have 2 months left!

  • DSB4454
    Dean (@DSB4454) reported

    @virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell

  • nataliewhittle6
    Natalie Whittle ⭐⭐ (@nataliewhittle6) reported

    @virginmedia Itv1 still not working any ideas when it will be up and running again

  • YngZoey
    Zoey (@YngZoey) reported

    Anyone having problems with their landline on virgin media?? #virginmedia

  • Johnboy710Fble
    Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported

    @virginmedia Are we getting compensation for the failure of the tv service this morning

  • darreng3007
    Darren Green (@darreng3007) reported

    @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.