Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Liverpool, Prenton, Ellesmere Port, Birkenhead, Wirral, and Prescot.

City	Problem Type	Report Time
Skelmersdale	Internet	14 hours ago
Liverpool	TV	21 hours ago
Liverpool	Wi-fi	22 hours ago
Liverpool	Wi-fi	2 days ago
Skelmersdale	Wi-fi	2 days ago
Prenton	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Rob (@Robertlfc_) reported 5 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Gary Kilroy (@Gary_Kilroy) reported 14 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Chlòe (@tweetsfromchlo) reported 15 minutes ago from Liverpool, England

  Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

• 
  Rob (@Robertlfc_) reported 19 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Colin (@ColinBe76578911) reported 20 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Tim Jackson (@TimmyJ1972) reported 21 minutes ago from Garston, England

  @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

• 
  Capitã Nat (@NatashaVic) reported 21 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  lloyd #utft (@111O1O1O11O) reported 23 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Maureen StewartJones (@supergran22) reported 24 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Alex (@embedded_iot) reported 35 minutes ago from Seaforth, England

  Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons

• 
  Elaine Brown (@laineypb2109) reported 37 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Lesley Murray (@les_murray71) reported 38 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  lloyd #utft (@111O1O1O11O) reported 40 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Jemima (@JemimaCamhs) reported 44 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  phil61efc (@MirLADas) reported 45 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Lesley Murray (@les_murray71) reported 48 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  CryptoDan2k (@CryptoDan2k) reported 50 minutes ago from Roby, England

  @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

• 
  James Hughes (@jameshughes911) reported 51 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  CryptoDan2k (@CryptoDan2k) reported 59 minutes ago from Roby, England

  @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

• 
  Ray Waring (@RayWaring) reported 60 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  roo64 (@ianrooney48) reported 37 seconds ago

  @virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.

• 
  Joshy41233 (@joshy41233) reported 8 minutes ago

  @justaddwatter It was for being a customer with virgin media in my country lmao

• 
  Darwin’s Chaos Theory (@manestheman) reported 9 minutes ago

  @Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football

• 
  Andy Golds (@andyg81) reported 9 minutes ago

  @virginmedia @celestialdawwnn School holidays no internet absolutely shocking service from @virginmedia

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 10 minutes ago

  @virginmedia My broadband went down at 11.30am . My hub is now flashing yellow and no access to TV.

• 
  Shannon Morley (@ShannonGMorley) reported 11 minutes ago

  @Art71Rachael @virginmedia I didn’t get a tea or coffee the other day, slowly, then quickly morphed into a murder-y snit. I now have to own yet petty little addiction (add: internet and TV). Damn you Big Cable, Big Tea, Big Coffee! 😵‍💫

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 12 minutes ago

  @virginmedia Would appreciate it if the issue could be resolved considering we are paying for a service that is not working at the moment, thanks.

• 
  Neilio 🇬🇧 (@neilstitfer) reported 13 minutes ago

  As expected this is just lip service from @virginmedia pretending they are help. They didn't help, and they still are falsely claiming I haven't paid my bill and are causing me to have an adverse credit rating. Pure human misery is what they spread

• 
  Alison cain (@Alisonc50385941) reported 15 minutes ago

  @BENEFITS_NEWS I don't have a mobile. Virgin switched us over to digital so no calls if it goes down.Phoned them and told them I can't call for help it if goes down, they installed another phone thats works when the rest don't. Helpful Virgin media for once.

• 
  Time for change (@theRealNickle) reported 19 minutes ago

  @virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.