Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wallasey come from postal codes CH44 and CH45.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 01/26/2026 03:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Wallasey, Liverpool, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia Already tried the text service this was my last ditch attempt to resolve on here

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    @virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬

  • NatashaVic Capitã Nat (@NatashaVic) reported from Hoylake, England

    @virginmedia Yes, after a long time I was finally able to pay. Was there any general issue on the website?

  • JayMelia_ Jay (@JayMelia_) reported from Liverpool, England

    @virginmedia I need to cancel an order ASAP please respond!!!

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia how do I connect to a UK based customer service line?

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia So no one at virgin can help or resolve the issue great

  • MaureenRoyce Maureen Royce (@MaureenRoyce) reported from Liverpool, England

    @virginmedia leaving locked down students without promised WiFi not a good look @virgin

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia virgin tvgo not working with new iOS 14. Any fixes?

  • MoffittPhilip Phil Moffitt (@MoffittPhilip) reported from Maghull, England

    @virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia can someone help? Sat on the phone for 40 mins and got cut off

  • parki99 parki99 (@parki99) reported from Seaforth, England

    @virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!

  • EliReeceBrooks ilƎ (@EliReeceBrooks) reported from Liverpool, England

    @virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?

  • JohnBColburn2 John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone

  • SynysterZero1 Synyster Zero - Mafia (Definitive Edition) (@SynysterZero1) reported from Liverpool, England

    @virginmedia No, I'm great. No problems with Virgin Media. 👍🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MistryMistry21 Kirit Mistry (@MistryMistry21) reported

    @virginmedia I have been misold a Virgin Media Package by my local sales Rep who seems completely unwilling to respond. I signed up as a new customer via the local sales rep on an ultimate volt package and got an M500 package when it got installed a month later. This is illegal.

  • torrierob Robin Torrie (@torrierob) reported

    @virginmedia Ok. I’ll try that. If it doesn’t work and replacing the TiVo box is the next stage how do I go about that - ideally without having to speak to customer services who have given me some unhelpful advice

  • triffiths Tom Griffiths (@triffiths) reported

    @Ofcom @virginmedia just had the gall to ring me with a rebooked appointment for another 4 weeks time. I’ve spoken with your installation team as you advised yet I’m continually lied to. Someone needs to come around first thing in the morning to fix this.

  • torrierob Robin Torrie (@torrierob) reported

    @virginmedia I’m connected by Wi-Fi. Are you confident that this would resolve the Netflix issue? The person I talked to on the phone suggested it was a known fault within virgin media and that I should call Netflix for advice.

  • FASchofield Andrew Schofield (@FASchofield) reported

    @virginmedia As I mentioned before I don't have an account with VMedia. I am at work during the day and would appreciate it if you could tell me on Twitter what progress have you made with the encroachment of your equipment on my private land if any as you don't seem to have a solution.

  • TheBunkerHunt Amanda Jill Hunt (@TheBunkerHunt) reported

    @virginmedia Yes. I am aware of that. But how often do you spend over 4 months sorting out a problem? This doesn’t seem to be a problem in a large area of London so please can you tell me if it is just in my full post code area. Ie about 40 houses, in which there are not many customers?

  • TerhiMG 2023 TerhiMG 🚗🇫🇮 🇺🇦 (@TerhiMG) reported

    @virginmedia how? still no service ... latest estimate now TOMORROW. Also email not coming through .. I suppose tomorrow nothing will be working

  • edgie13 Andy Edge (@edgie13) reported

    Doubt I will get a response but @virginmedia I've been trying to be a new customer since I placed my order in November. Lots of broken promises, no contact and no broadband. Absolute shambles

  • mt96djc Dan Crowley (@mt96djc) reported

    @virginmedia Yeah it was the personalised communication I have issues with!An extra £250 per year is not so much steep as effing vertical. We'll be going to Sky I'm afraid

  • CraigyRowe Craig Rowe (@CraigyRowe) reported

    @virginmedia hi i wonder if you can help the company you got in too install Virgin media in our street has knocked all the internet off in the street. Any idea what’s going on?