Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Wirral, Prescot, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Internet	3 hours ago
Prenton	Internet	7 hours ago
Liverpool	Wi-fi	2 days ago
Liverpool	Internet	6 days ago
Liverpool	TV	6 days ago
Birkenhead	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  CryptoDan2k (@CryptoDan2k) reported 22 seconds ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  CryptoDan2k (@CryptoDan2k) reported 8 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Dave Woodward (@DaveWoodwardAC) reported 9 minutes ago from Birkenhead, England

  @Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents

• 
  Kev (@VeryGrumpyKev) reported 14 minutes ago from Birkenhead, England

  @virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.

• 
  Rob (@Robertlfc_) reported 19 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Sam Tempest (@SATempest) reported 26 minutes ago from Heswall, England

  @virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…

• 
  Jonesy (@RWBJ1997) reported 27 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Jonathan SC ن Esq. (@jonathansc) reported 39 minutes ago from Birkenhead, England

  Thank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia

• 
  Jeanette Lewis (@jenlew1983) reported 41 minutes ago from Liverpool, England

  Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

• 
  CryptoDan2k (@CryptoDan2k) reported 42 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  Lesley Murray (@les_murray71) reported 42 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Tim Jackson (@TimmyJ1972) reported 47 minutes ago from Liverpool, England

  @virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked

• 
  Maureen StewartJones (@supergran22) reported 50 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Martin Travis (@lurkinhead) reported 51 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Emma (@EmmaZhaan64) reported 52 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Lesley Murray (@les_murray71) reported 54 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  CryptoDan2k (@CryptoDan2k) reported 54 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Elaine Brown (@laineypb2109) reported 59 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Sarah Hill (@Its_Sal_Queen) reported 60 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Dave Tarleton 💙 (@davetarl) reported 60 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drew Grant (@drewsy92) reported 3 minutes ago

  Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

• 
  Becca Jane (@BeccaJane182124) reported 4 minutes ago

  @virginmedia not impressed with customer service! As a loyal customer for over 5 years I was looking to upgrade to the sports package with Netflix and WiFi. I was refused the £52.99 deal as that is “only for new customers”. I was told I would need to pay £130 for the same deal!

• 
  Buzz (@dombuz) reported 7 minutes ago

  So, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.

• 
  Reformed Prisoner (@formerprisoner_) reported 13 minutes ago

  @virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.

• 
  Adam Sowden (@Sowds89) reported 15 minutes ago

  @virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks

• 
  Martin Lawton (@MartinLawton) reported 15 minutes ago

  @virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse

• 
  Marcus Keane (@TelfordMemories) reported 15 minutes ago

  Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

• 
  Cam (@Snickerboi95020) reported 16 minutes ago

  @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

• 
  DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported 17 minutes ago

  @moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.

• 
  Garry (@paragaz) reported 23 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service