Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 12/27/2025 19:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Upton, Liverpool, Skelmersdale, Birkenhead and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomUpton TV
United KingdomLiverpool Internet
United KingdomUpton Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

  • snathe Him Over There 💙👨‍🚀🚀 (@snathe) reported from Halewood, England

    The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

  • kkgorny1972 Kev (@kkgorny1972) reported from Liverpool, England

    @NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

  • StuartWilksHeeg Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England

    I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

  • angusgillan Angus Gillan (@angusgillan) reported from Seaforth, England

    @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

  • MadRabbitLady75 Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England

    @virginmedia After over 4 hours on chat it's dealt with thank you...... nearly 5 hours in total to terminate my services.....

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

  • jenlew1983 Jeanette Lewis (@jenlew1983) reported from Liverpool, England

    Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

  • MadRabbitLady75 Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England

    @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!

  • DaveWoodwardAC Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England

    @Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Birkenhead, England

    Thank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia

  • SharronRawlinso Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ozker81 Ozker (@ozker81) reported

    @virginmedia @TheBHF @O2 Why virgin media (broadband) is down?

  • ManicMonkey5 Manic Monkey 🇬🇧🙈🙉🙊 (@ManicMonkey5) reported

    @virginmedia @BlokeWorking And yet when I challenged my similar 21% increase of £7 you somehow managed to reduce my current £33/month to £29 with NO price increase from May (after 4 hours on webchat to customer services!). Absolute disgrace, so I'm off too - congrats on your sterling Ratner moment

  • walderston ¶ Adam J Wall 🇬🇧 (@walderston) reported

    @virginmedia please don’t push firmware updates to customers which break their connection 😕 spent the best of today trying to get my speed back after your crap update to my hub4. For anyone with the issue, factory reset your hub and it seems to downgrade to the older firmware

  • deepdiver456 S Blinkhorne (@deepdiver456) reported

    @Sabine_Figaro @virginmedia Sounds like I should terminate my contract with #virginmedia if you have so much experience with checking their current service status.

  • Duncan_Leeds Duncan 🙏 🇺🇦 ❤️ 🌻 (@Duncan_Leeds) reported

    @ColinBrazierTV My @virginmedia TV/broadband package is going up from £60 to £75. Yet if I were a new customer, I could get a bigger & better package for £29.99. What’s the point in being a loyal customer as they won’t let me have a similar deal? At least **** Turpin wore a mask!

  • JackFDraper Jack Draper (@JackFDraper) reported

    I figured this was a win/win for @virginmedia. I either cancel now and they get nothing, or they work with me and get another 3/4 months money and retain my business when I setup elsewhere.

  • jliljliljlil ✴️ (@jliljliljlil) reported

    @andygarrett1985 @virginmedia @alameaux Prices will never come down, you need deflation for that. Prices will just go up at a slower rate

  • Sabine_Figaro Sabitha 🎮🖥️ (@Sabine_Figaro) reported

    @deepdiver456 @virginmedia Guaranteed every time your internet mysteriously drops, service checker says "no issues in your postcode" Every. Single. Time.

  • Thatsprettycoo7 Bryan Kavanagh (insert $8) (@Thatsprettycoo7) reported

    @virginmedia do you have issues ATM? I have no internet, your service status page auto redirects and I cannot message support via the App!!

  • JackFDraper Jack Draper (@JackFDraper) reported

    With my initial 18 month contract coming to end, I called @virginmedia on the 9th Feb to discuss extending my stay for a limited period. As i’m not able to fix for another 18 months (relocating in the summer) I was looking for a rolling contract.