Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wallasey come from postal codes CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 12/10/2024 23:05

December 10: Problems at Virgin Media

Virgin Media is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Wallasey, Prenton, Birkenhead, Upton and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • memcalea_maire Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia Mentioned but not offered as I think they know the problem isn’t in our home . The problem that’s been supposedly fixed is ongoing since 26th Jan . Our minimum download speed is supposed to hardwired at 181 . New router and we are lucky if we get 80 on a good day. Never mind 😞

  • memcalea_maire Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia We are never off the phone to your team for a month now . It’s been escalated to the top apparently on our last call a couple of nights ago . Then we receive a message to say all is well when it’s clearly not . New router and everything . Looking to come out of contract now .

  • John_murphy1 John Murphy (@John_murphy1) reported from Formby, England

    @inyourentry @virginmedia Yeah, by Redgate. Been down since midday. My sister is on Park Road and with Virgin and she’s fine.

  • John_murphy1 John Murphy (@John_murphy1) reported from Formby, England

    @virginmedia Thanks, according to your website it’s a known issue and won’t be fixed till 9pm. Never mind, just hope it’s fixed sooner especially as TV is down too!

  • John_murphy1 John Murphy (@John_murphy1) reported from Formby, England

    @virginmedia hi, the internet seems to be down in the Formby area (L37). Green flashing light on the modem and can’t get online. Any idea when it’ll be resolved. I’m working from home and need it back!

  • Shellifumi Steve Shelbourne (@Shellifumi) reported from Aintree Village, England

    @AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    Sort this **** service out. All night no internet @virginmedia

  • memcalea_maire Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia Yes formal complaint ..... the problem is at your end I believe and we aren’t the only customers in the area affected . It’s just frustrating to be sent messages to say the problem is fixed when it’s clearly not . Enough stress in life without all of this . Leaving contract it is

  • Shellifumi Steve Shelbourne (@Shellifumi) reported from Aintree Village, England

    @AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.

  • TeelingChris Chris Teeling (@TeelingChris) reported from Ormskirk, England

    @KeithJBolton @virginmedia dont take no **** m8💪

  • ShaunAFitzy78 Shaun Fitzsimmons (@ShaunAFitzy78) reported from Birkenhead, England

    @DaveRidgway2 @virginmedia 'We are experiencing really high call numbers at this time, most issues can be fixed online, or you may like to call back another time'...

  • memcalea_maire Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia Thank you , as my husband said the other night we have spent hours on the phone this last month . Got told the other night this months bill will be suspended whilst they fix the problem . We will wait and see does any of the above happen then we will leave contract if not .

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @DeannaLouise93 @virginmedia We’ve had nothing but issues as well D!! I raised a complaint and they keep saying they can’t contact us! Nobody has called my dad! Still having issues after two engineers!

  • gmshilly Greg Shillinglaw (@gmshilly) reported from Birkenhead, England

    @virginmedia no broadband, is there problems in my area please?

  • Paulwhittle8 Whittle (@Paulwhittle8) reported from Birkenhead, England

    @GripperTake68 @virginmedia Virgin Media as a whole are shocking at providing any sort of customer service mate.

  • Sarahsgracesmum Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England

    @virginmedia executive team emailed on 16th Feb to say they would deal with my issue within 28 days. Still waiting whilst you've taken more money for a useless service...I smell a sinking ship

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.

  • ShaunAFitzy78 Shaun Fitzsimmons (@ShaunAFitzy78) reported from Birkenhead, England

    @virginmedia I'm not a customer, I was just reciting what appears to be a generic message of customer service centre's, cheers anyway

  • memcalea_maire Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia Thanks for the info, leaving due to 6 weeks of problems and very many hours on the phone to yourselves trying to rectify . Told problems sorted when they clearly are not . Causing personal stress to me every time I make another long futile phone call to 150 ( waited 3hrs once)

  • ThePhilAtkinson Phil (@ThePhilAtkinson) reported from Liverpool, England

    Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!

  • MartinH05022087 Martin Harvey (@MartinH05022087) reported from Watton at Stone, England

    Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia Again. Internet just went down.. Useless

  • brumadam Adam (@brumadam) reported from Birmingham, England

    Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia need help to reduce my bills

  • battmalls matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

  • OPettit17 Oscar💸 (@OPettit17) reported from Hove, England

    @JckGunn @virginmedia Had to go down to my nans to do an exam 😂

  • sarahlockett Sarah Lockett (@sarahlockett) reported from Camden Town, England

    @VirginMember @virginmedia @AmazonPrime No problem. I can’t figure out how to do it on the website. Help please!

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia Internet has just gone down again. Much love and no surprise. Regards. #NotRobert

  • pauldmcdermott Paul McDermott (@pauldmcdermott) reported from Newton-le-Willows, England

    @a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼