Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH45 and CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 01/16/2026 02:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Wallasey, Liverpool, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomEastham Internet
United KingdomWallasey TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • NatashaVic Capitã Nat (@NatashaVic) reported from Hoylake, England

    @virginmedia Yes, after a long time I was finally able to pay. Was there any general issue on the website?

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • JayMelia_ Jay (@JayMelia_) reported from Liverpool, England

    @virginmedia I need to cancel an order ASAP please respond!!!

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic

  • MoffittPhilip Phil Moffitt (@MoffittPhilip) reported from Maghull, England

    @virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia can someone help? Sat on the phone for 40 mins and got cut off

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now

  • MaureenRoyce Maureen Royce (@MaureenRoyce) reported from Liverpool, England

    @virginmedia leaving locked down students without promised WiFi not a good look @virgin

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs

  • EliReeceBrooks ilƎ (@EliReeceBrooks) reported from Liverpool, England

    @virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?

  • JohnBColburn2 John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

  • SynysterZero1 Synyster Zero - Mafia (Definitive Edition) (@SynysterZero1) reported from Liverpool, England

    @virginmedia No, I'm great. No problems with Virgin Media. 👍🏻

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    @virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia virgin tvgo not working with new iOS 14. Any fixes?

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia how do I connect to a UK based customer service line?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • officialTonioE Tonio (@officialTonioE) reported

    @virginmedia you WILL fix the problem you WILL provide me the service I am am paying for, and you WILL provide it now!

  • sheilam1960 SheilaM (@sheilam1960) reported

    @virginmedia Trying to get information on your website. , doesn't have the information I want, tells me to contact you on chat facility. So I've been waiting for someone on the team to answer me on the Virgin media bot for 45 minutes. terrible customer service and lack of info

  • blakey73 Steven Blake (@blakey73) reported

    @virginmedia Hi I rebooted last week and all was fine for a few days and now the WiFi’s dropped a couple of times since and I’ve turned off and on again just now ! I’ve had enough of this continuous issue ! Send an engineer or I go with another provider !!!

  • dbl4k crouchingTiger(); 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@dbl4k) reported

    Wow, virgin media's default routers hate it when you have a small number of WiFi devices connected. Seems like this may have been the connection dropout issue all along. Turn on a 7th device and everything just loses connection.

  • OkamiMemories Nic 🐺🐼 (@OkamiMemories) reported

    Just lost over an hours worth of coursework thanks to my internet going down. Thanks virgin media 🖕🏻

  • Williamhill6 William Hill (@Williamhill6) reported

    @virginmedia I'm a brand new customer to virgin came over because my broadband from sky was a disgrace..couldn't watch anything without it stalling and poor picture..looks like virgin is worse..can't even listen to Spotify on my TV plus its fibre???

  • slacky13 Wayne Slack (@slacky13) reported

    @virginmedia I phoned up to complain about my Internet dropping out around 5 or 6 times a day. The person I spoke to on the phone had a attitude with me and was rude. I was then put through to the engineering department and had the call put down on me.

  • Moliblog Mark Oliver (@Moliblog) reported

    @virginmedia This is saying it’s a TV service issue. Not sure why?

  • MathMorrison Math Morrison (@MathMorrison) reported

    @virginmedia Can you stop sending me statements please. I am not a customer.

  • DraycottMC Matt Rogers-Draycott (@DraycottMC) reported

    @virginmedia intermittent connection issues all day in B73. Certainly not getting what we pay for.