Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Wallasey come from postal codes CH44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Prescot, Wallasey, Ellesmere Port, Eastham, Skelmersdale and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Upton |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information
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lloyd #utft
(@111O1O1O11O) reported
from
Wallasey, England
@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?
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Jonesy
(@RWBJ1997) reported
from
Liverpool, England
@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off
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Elaine Brown
(@laineypb2109) reported
from
Birkenhead, England
@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ
(@beakybox) reported
from
Litherland, England
@virginmedia broadband being down again, how, why
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Sarah Hill
(@Its_Sal_Queen) reported
from
Liverpool, England
Would love to be able to start work @virginmedia, but the Internet is down.
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DM 🦌
(@DaveMbootlebuck) reported
from
Seaforth, England
@virginmedia No. Can’t get through. I’ve just submitted a complaint
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lloyd #utft
(@111O1O1O11O) reported
from
Wallasey, England
No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Rebekah Jones
(@RebekahP1nk) reported
from
Prenton, England
@virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..
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Cambo
(@cambo691) reported
from
Birkenhead, England
@les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate
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Jemima
(@JemimaCamhs) reported
from
Garston, England
@virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks
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Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
Internet down no good when working home #virginmediadown #virginmedia
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Berni Turner 🖤🌹
(@BLTwitchy) reported
from
Liverpool, England
@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey 💙
(@TraceyWaby) reported
@virginmedia Do enlighten me how I get billed for something that never worked???? Cant bill me for what I dont have
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Russell Wheeler
(@wheelerruss) reported
@virginmedia @gbhswindon1969 the only options are to send a letter in the post or to stick with the phone that never gets answered :'(
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Judy parry
(@Judyparry3) reported
@virginmedia is there an issue with mobile phones right now? My phone number is coming up as incorrect when anyone dials it and I am unable to make calls? Can’t get through to support as it says you are having technical issues
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debbie crowther
(@debbiecrowther1) reported
@virginmedia I’m not complaining about waiting but being cut off after waiting. I am calling to cancel, are you saying I can cancel by contacting you other than by phone!
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Si George
(@Si_G87) reported
@virginmedia Stop palming me off with service issues. It's been a month already. If your engineers can't fix an issue in the space of a month, then you need new engineers because that is shocking. None of this is helping.
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Jim
(@Jim22237661) reported
@virginmedia Why is it I have to wait several hours just to be put through to another team to cancel. Surely I should be put in the correct department straight away from virgin asking me my option. I always click on cancel
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Dave Williams
(@DaveWilliams_2) reported
@virginmedia @gbhswindon1969 That's a lie, you don't respond to letters, you continually cut people off after hours on hold (check complaints on your forum), your text service isn't working and nor is your chat service. Your service is abysmal.
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ashraf sumra
(@ashraf_sumra) reported
@virginmedia can you help with my disconnection please?
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misynchronify
(@misynchronify) reported
@virginmedia hi, yes internet is down and your phone service is not working with a recorded message saying call us tomorrow
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Russell Wheeler
(@wheelerruss) reported
@DaveWilliams_2 @virginmedia @gbhswindon1969 shocker. so just cancel my direct debit and wait for them to call me asking where their money is i guess. That might get their attention