Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 12/30/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prescot, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomSkelmersdale Internet
United KingdomPrescot Internet
United KingdomSkelmersdale Internet
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • scubasteady Edward Cawley (@scubasteady) reported from Birkenhead, England

    @virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel

  • Acko_79 Acko * (@Acko_79) reported from Liverpool, England

    @M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.

  • liverpool_Jon Jonathan Marshall (@liverpool_Jon) reported from Liverpool, England

    @virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • robbo1982 david robinson (@robbo1982) reported from Liverpool, England

    @virginmedia is tv go down wont let me log in

  • StaceyK1980 StaceyWacey (@StaceyK1980) reported from Liverpool, England

    @virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help

  • Zoefw Zoe Wakelam (@Zoefw) reported from Birkenhead, England

    @virginmedia no mobile service for 36 hours #StayConnected really?? Spoke with customer services 3 hours ago and still waiting for a call back. Issues in CH63?? Needs sorting please

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.

  • Pritch533 Pritch (@Pritch533) reported from Wallasey, England

    Surprise surprise our #virginmedia is down again. No internet.... like this is every month this has happened now! @virginmedia

  • AboutAutism1 About Autism (@AboutAutism1) reported from Wallasey, England

    @virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor

  • Dan_Jacko_ Danny (@Dan_Jacko_) reported from Ellesmere Port, England

    @virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!

  • zozzaballs Zoey (@zozzaballs) reported from Birkenhead, England

    @virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.

  • walshy31 Paul Walsh (@walshy31) reported from Liverpool, England

    @virginmedia Sorry back in work today! Would adding boosters help?

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Never use @virginmedia its utter ****.

  • globaltravel39 Global Travel (@globaltravel39) reported from Garston, England

    @virginmedia I've been trying for days to get through to change my package, its impossible as im in a queue then get cut off, but you will except my payment tho won't you 🤬🤬🤬🤬🤬🤬🤬🤬 very poor service.!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasSturgess1 Thomas Sturgess (@ThomasSturgess1) reported

    @virginmedia can you explain why the service went down in Margate o Friday and since it has come back I am now averaging speeds of 12MB/s when we pay for fiber? This is a joke

  • camuc1 Marco Giulio Camurri (@camuc1) reported

    @virginmedia service down in SE3. And with this one is abot 10 times in the last year. I guess my direct debit may have hiccups too in the future.

  • EmerHinphey Emer Hinphey (@EmerHinphey) reported

    @oliverlennon @JarrieSam @virginmedia They didn’t give me a new router so was thinking that could be a problem. The joy of the virgin customer service line wait ahead ! Tks Oliver

  • cookielasher Stephanie Robertson (@cookielasher) reported

    Fix my Internet @virginmedia #scotland

  • BryceRoddis Bryce RODDIS (@BryceRoddis) reported

    @SkyHelpTeam I've just switched mobile from @virginmedia to sky 5 day's ago and I've just tonight started using my mobile data, and your sky go has used nearly all of it! I thought sky go does not use your data? Sort this out or I'll cancel the contract! What a con!!

  • ornellasxo nella (@ornellasxo) reported

    Virgin Media wifi has been down all day due to an issue within the East London area. i’m just here in my bedroom using up my data, the ghetto.

  • nigel670 Captain Cooper 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nigel670) reported

    @smoggy_smithy @PetelaudaPete @virginmedia Yea I get that .. but my wifi was fine .. now it’s not , nothing has changed in our part , and the price has gone up ?? Do what’s the problem..

  • GhostPepperUK GhostPepperUK (@GhostPepperUK) reported

    Dodgy stream and lost connection to race server thanks to @virginmedia awful service tonight. Things will be better later in the week I hope....

  • camuc1 Marco Giulio Camurri (@camuc1) reported

    @virginmedia down in SE3. Internet was designed to withstand a nuclear war, but I guess that some wind is too much for their network.

  • BrickYmY OBT Brick (@BrickYmY) reported

    Very boring from @virginmedia **** internet service