Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Prenton, Liverpool, Prescot and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
TV | |
| Prenton |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Prescot |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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West Kirby Letting Ltd
(@WKLetting) reported
from
Hoylake, England
@virginmedia I have just got through on the telephone on 03454541111 and had to pay £116.50 to try and cancel contract as operator said virgin media do not accept cancellation by letter. He then transferred me to relations team and I waited 10 minutes for someone to speak but no one did !
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@proutmaths) reported
@virginmedia upgraded to hub5, mega unstable. WARNING I lose connection every hour. #virginmedia are unable to fix and want to charge me more to upgrade speeds despite it all working before on hub3! Please think carefully before you change your hub as they wont let u roll back.
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Dean Pearson
(@deanalfie_dean) reported
@virginmedia Yes waiting for a manager apparently to call me in 24 hours but was told on the phone there was nothing they could do! And a manager will tell me the same its absolutely crazy no one has chased me for money for 3 years really shocking customer service.
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G
(@Y33SSG) reported
@virginmedia No thanks, I'll wait until the end of my contract and call to cancel
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MrShodijo
(@MrShodijo) reported
@virginmedia There have been issues all day today and since last week. My neighbours are having similar issues with many looking to leave virgin media.
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G
(@Y33SSG) reported
@virginmedia I meant over the years I've been with you, working fine now only thing broken is your customer service
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ASHLEY
(@agriffiths57) reported
@virginmedia up date on the text message service that i was ask to use a complete waste of time as it mow saying were unable to help due to high demand at this time ??????????
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MrShodijo
(@MrShodijo) reported
@virginmedia Now there is no signal at all
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Lucy-fugous💙
(@dibbersbakes) reported
@virginmedia Please help, RA. Someone must be able to do something. You have lots of calls with me telling you i want to cancel my services but no-one is helping me cancel. Its now getting surreal.
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Andy
(@AndyRossi) reported
@virginmedia Using the 0345 454 1111 number but seems to be just as unanswered. If all agents are busy & the ACD is just cutting people off, what can we do? Do I call the sales line and chose adding a service and get answered in 3 rings?!
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Lucy-fugous💙
(@dibbersbakes) reported
@virginmedia Am in my 40th minute….speaking to the 3rd department…and the line has gone very very quiet. This is now my 3rd hour of trying to cancel one installation. Its almost funny now, TBH!!