Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Bootle, Prenton, Ellesmere Port, Birkenhead, Wirral, and Prescot.

City	Problem Type	Report Time
Liverpool	Wi-fi	6 hours ago
Liverpool	TV	21 hours ago
Liverpool	Wi-fi	1 day ago
Liverpool	TV	3 days ago
Liverpool	Total Blackout	3 days ago
Liverpool	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Lesley Murray (@les_murray71) reported 2 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Jemima (@JemimaCamhs) reported 2 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Nicola Bates (@Nicolajb87) reported 3 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Tony (@AckerHeron) reported 3 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Rebekah Jones (@RebekahP1nk) reported 5 minutes ago from Prenton, England

  @virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..

• 
  Dave Tarleton 💙 (@davetarl) reported 6 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Graeme Radebe (@Radebreast) reported 11 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  James (@jgrailpics) reported 12 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Angus Gillan (@angusgillan) reported 13 minutes ago from Seaforth, England

  @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

• 
  CryptoDan2k (@CryptoDan2k) reported 21 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 28 minutes ago from Seaforth, England

  I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

• 
  Mark Langshaw (@MarkLangshaw) reported 30 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Hannah McKay (@MadRabbitLady75) reported 31 minutes ago from Birkenhead, England

  @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

• 
  Kev (@kkgorny1972) reported 35 minutes ago from Liverpool, England

  @NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know

• 
  Ndawana Youngson (@NdawanaY) reported 35 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Sam Tempest (@SATempest) reported 38 minutes ago from Heswall, England

  @virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…

• 
  CryptoDan2k (@CryptoDan2k) reported 40 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  CryptoDan2k (@CryptoDan2k) reported 43 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  CryptoDan2k (@CryptoDan2k) reported 48 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  CryptoDan2k (@CryptoDan2k) reported 56 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fifa World cup IPTV (@jofraojju) reported 3 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  tom (@tomcity1) reported 5 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

• 
  J Harris (@BingoBertie) reported 7 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  Darren Hayes (@darrenhayes1973) reported 7 minutes ago

  @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

• 
  Tommy Tinkler (@TinklerTommy) reported 8 minutes ago

  @miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.

• 
  Ben (@BendyBen999) reported 9 minutes ago

  @virginmedia @Ash_GW The most useless customer services ever. Just a bot reply

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 15 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  Murdocke (@murdocke) reported 18 minutes ago

  @virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)

• 
  Mark Skid (@YeshuaFoxtrot) reported 18 minutes ago

  does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔

• 
  BRUCE iLLest 🏴‍☠️🪡🦈 (@jammusnu) reported 21 minutes ago

  @y_alibhai @virginmedia 5 business days retard