Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Skelmersdale, Prescot and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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jude parkin
(@JudeParkin) reported
from
Ellesmere Port, England
@virginmedia Trying to cancel an engineer appointment for tomorrow.. nothing on line to be able to cancel ? Tried calling 150 after 10 minutes got cut off !
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
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Maria McCool Davis
(@MariaMcCool) reported
from
Liverpool, England
@virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
@PhilGriffo @virginmedia Seems to be working now. Worst service ever! Roll on contract ending. Can’t even speak with someone to get someone out who the hell understands such a service
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!
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Spooky Monk 🦇 🎃
(@trendylefty) reported
from
Birkenhead, England
@NotABotHonest_ @virginmedia Richard Branson has finished counting the money he got from taking the NHS to court and is now on his private Caribbean island beach giving precisely zero ***** about your problems. 👍
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!
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Michael Pyne
(@MickPyne) reported
from
Ellesmere Port, England
@virginmedia virgin down again in Ellesmere Port absolute **** service been down since 22:00 and estimated fix of 18:00 today. Thanks virgin
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia no wifi this morning in L23 area! Signal up and down! Three people working from home depending on it
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jude parkin
(@JudeParkin) reported
from
Ellesmere Port, England
@virginmedia ch66 1se area no wifi service since yesterday! How long does it take to fix a fault?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia is there an issue with Internet in the L30 area? Been on and off for last two days wfh is painful!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia again my internet is down. Down yesterday down today down 2 days before that. Only fix is to pull the power and force a reboot your routers are rubbish
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Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
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Lisa
(@LisVegas81) reported
from
Seaforth, England
@virginmedia @AndyMcknight67 I am exactly the same going round in circles and I have “signal boosters” which make the wifi go off!!!
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Chris Hall
(@Chris_Hall1312) reported
from
Liverpool, England
@virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia Would love to just get an engineer out to check all ok generally! Never had anyone in over a year! And never any response on my very old omni box 🙄😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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scouselegacy🕊💖
(@scousenat) reported
@virginmedia It’s just chaos for no reason I should have been given a date my boosters would stop getting signal sent, so I could have changed to the pods before they were disconnected. Now I’ve got the worst internet going!
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Karl
(@karlstoney) reported
@virginmedia Yes we have an email from you confirming it. But I you didn't action it. How are you going to fix this? And don't say phone up, because we have been trying repeatedly. Bounced between departments. Hung up on.
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Andrew Wood
(@andrewlwood) reported
@virginmedia I can’t access that page from my home network when the internet is down, for what should be fairly obvious reasons. If I log in using a hotspot, no broadband errors are reported.
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Paul Higham
(@pjh_grumpy) reported
@virginmedia @PJGoodmanJnr I’m having the same problem, became unable to access my email account at about 10am. Wife’s access to hers still working. Can’t reset my password either (in case locked out due to spam), as screen not accepting my birth date / mother’s maiden name combination.
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Jennifer H
(@jennyj_87) reported
@virginmedia It’s not working.
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Jennifer H
(@jennyj_87) reported
@virginmedia once again broadband is down. Awful service.
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Dominic Bastoné 🇬🇧🇮🇹
(@DominicBastone) reported
@virginmedia Doesn’t mention a fix time it just says there is an intermittent issue in the area
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Reyam
(@EnadReyam) reported
@virginmedia the WiFi was working for a month without any issues, and I haven’t changed anything to the location or surroundings
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mrey
(@mreystart) reported
@virginmedia Yeah thanks for the reply on trust pilot. I said that the Internet is down so you send me instructions on where to place the router. GOOD JOB! The router position doesn't make a difference when there is no Internet connection.
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David Edwards (Picariello)
(@DavidEdwardsSFC) reported
@virginmedia Terrible I have just spoken to “Rupert” the Manager of complaints team, in the Philippines was lied to again by him. He had us holding with no resolution whatsoever EXTREMELY unprofessional on call wasn’t listening to us. who can I complain to higher ???? @Bucks_SurreyTS in copy