Virgin Media outages and service status in Wallasey, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Wallasey, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 4, 7:13 PM GMT+1.
- TV (47%)
- Internet (33%)
- Wi-fi (9%)
- Total Blackout (7%)
- Phone (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Skelmersdale, Prenton, Ellesmere Port, Wirral, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 23 hours ago |
|
Liverpool
|
Internet | 2 days ago |
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Liverpool
|
Internet | 2 days ago |
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Liverpool
|
Internet | 7 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Liverpool
|
Total Blackout | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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James Hughes (@jameshughes911) reported from Liverpool, England@virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty
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Alex (@embedded_iot) reported from Seaforth, England@virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem
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Amanda Ralph (@aralph50) reported from Liverpool, EnglandPlease sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
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murf (@JohnMurphy9172) reported from Liverpool, England@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia thanks for the awful internet service, f*cking useless you are
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Tony (@AckerHeron) reported from Liverpool, EnglandHi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting
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Matt Attwood (@mattwood1702) reported from Liverpool, EnglandInternet down no good when working home #virginmediadown #virginmedia
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Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, EnglandAnyone else useless @virginmedia gone down got no internet house is in melt down
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia is honestly the worst company for WiFi
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Kev (@VeryGrumpyKev) reported from Birkenhead, England@virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!
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Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England@Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!
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Dave Tarleton 💙 (@davetarl) reported from Wallasey, England@virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported@virginmedia 20 hours for an estimated time of fix is an absolute joke
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Lara Mitchard (@LaraMitchard) reported@virginmedia There seems to be a broadband issue in HP1 as I have no services and your outage page has identified an issue. Any idea how long this will be down?
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andrhay (@andrhay12) reported@virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00
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Melvyn Malloch (@melvynmalloch) reported@virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never
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Gareth (@GPRO2023) reported@virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!
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Sodium (@sodiumlights) reported@virginmedia What's the phone number for tech support? My hub5 has died (ds scanning) and the online checker has been saying to try again in 4h for the last 24h.
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Sadie~Jane (@sadiejane29) reported@virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑
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Adam Marsden (@TheAdamMarsden) reported@virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!
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Bryan Green (@BryanGr68681814) reported@virginmedia Morning, is there a problem in the Enfield area with the Internet?
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Belle BTE (@barbzinsa) reported@virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?