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Virgin Media outages and service status in Wallasey, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Wallasey, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 13, 9:39 PM GMT+1.
  • 55% Internet (55%)
  • 19% TV (19%)
  • 13% Wi-fi (13%)
  • 10% Total Blackout (10%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prenton, Ellesmere Port, Birkenhead, Wirral, and Prescot.

CityProblem TypeReport Time
Liverpool TV 16 hours ago
Liverpool Internet 2 days ago
Liverpool Internet 2 days ago
Liverpool Internet 2 days ago
Skelmersdale TV 6 days ago
Prenton Internet 7 days ago

Nearby cities with recent reports

Liverpool

4 recent signals

16 hours ago
Skelmersdale

1 recent signals

6 days ago
Prenton

1 recent signals

7 days ago

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • Its_Sal_Queen
    Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Liverpool, England

    @virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked

  • Crosby71
    Lee (@Crosby71) reported from Seaforth, England

    @_Ludachris @virginmedia Not any more, got **** of them ages ago

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

  • embedded_iot
    Alex (@embedded_iot) reported from Seaforth, England

    @virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem

  • alandean1878
    Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

  • angusgillan
    Angus Gillan (@angusgillan) reported from Seaforth, England

    @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

  • AckerHeron
    Tony (@AckerHeron) reported from Liverpool, England

    Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

  • alandean1878
    Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Birkenhead, England

    Thank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia

  • cambo691
    Cambo (@cambo691) reported from Birkenhead, England

    @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Done it again, 3 outages in 3 days. Very poor

  • BootleFCBucks
    Bootle Bucks (@BootleFCBucks) reported from Liverpool, England

    @JamesSymes8 Virgin Media. It keeps going really bad.

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

  • JemimaCamhs
    Jemima (@JemimaCamhs) reported from Garston, England

    @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia fix ur awful service!!!!

  • SATempest
    Sam Tempest (@SATempest) reported from Heswall, England

    @virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • padmeosc
    Niamh⁸ ¹| #20💿🎮 (@padmeosc) reported

    Virgin media fix your **** i wanna watch f1

  • Ed6114
    Ed61 (@Ed6114) reported

    @virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service

  • RETeacher11
    RE Teacher (@RETeacher11) reported

    Lulled into a false sense of security with @virginmedia but now second fault in two days. Impossible to contact them and if you do they never deliver on promises of compensation. Please Retweet this.

  • NOliver11
    Nath___O (@NOliver11) reported

    @virginmedia terrible service as usual! I expect a full refund of the boxing no stream for the past 15 minutes and counting!

  • AppleTerence
    Taz (@AppleTerence) reported

    @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

  • _MCRL_
    MC (@_MCRL_) reported

    @virginmedia @21nonsense12 Never mind that DAZN has gone off sort it out we want a refund

  • Nala100577
    Nala100577 (@Nala100577) reported

    @virginmedia @RobNoonan007 Its a total blackout now too - its not the tv

  • jokerefc
    JOKEREFC (@jokerefc) reported

    @gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision

  • anspailpin
    An Spailpín Fánach (@anspailpin) reported

    @38086fd7be4a4e2 So I understand. It'll be interesting to see if they keep that up for the tournament. BTW, do you know if ITV do the dog much with ads? Virgin Media are savage for ads just before rugby games, for instane, and at half time. RTE are bad too, but not as bad. How are ITV?

  • PGreenwoodCBFM
    Philip Greenwood (@PGreenwoodCBFM) reported

    @virginmedia. 2 hours on a call trying to sort things out, to be told I was now cutting out, so the mobile team would call me straight back. 40 minutes later still waiting. Mention complaint and they cut me off 😡😡😡😡