Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Skelmersdale, Bootle, Prenton, Ellesmere Port, Wirral, and Prescot.

City	Problem Type	Report Time
Liverpool	Internet	22 hours ago
Birkenhead	Total Blackout	2 days ago
Liverpool	Wi-fi	3 days ago
Liverpool	TV	4 days ago
Liverpool	Wi-fi	4 days ago
Liverpool	TV	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 1 minute ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Andy McKeown (@AndyMcK1982) reported 9 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  Gary Banks (@GaryBan47314801) reported 11 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Martin Travis (@lurkinhead) reported 15 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Tim Jackson (@TimmyJ1972) reported 18 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Glynn Parry (@GlynnParry1974) reported 22 minutes ago from Liverpool, England

  @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

• 
  Jonathan SC ن Esq. (@jonathansc) reported 24 minutes ago from Birkenhead, England

  Thank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia

• 
  Christopher Bray (@cbray72) reported 30 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Him Over There 💙👨‍🚀🚀 (@snathe) reported 31 minutes ago from Halewood, England

  The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.

• 
  Jeanette Lewis (@jenlew1983) reported 31 minutes ago from Liverpool, England

  Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

• 
  James (@jgrailpics) reported 33 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  CryptoDan2k (@CryptoDan2k) reported 33 minutes ago from Roby, England

  @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

• 
  Nicola Bates (@Nicolajb87) reported 34 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  lloyd #utft (@111O1O1O11O) reported 38 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  CryptoDan2k (@CryptoDan2k) reported 38 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  Martin Travis (@lurkinhead) reported 39 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Lesley Murray (@les_murray71) reported 42 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Maureen StewartJones (@supergran22) reported 42 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Colin (@ColinBe76578911) reported 43 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Sharron Rawlinson (@SharronRawlinso) reported 46 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Toner (@paul_k_toner) reported 7 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported 8 minutes ago

  Being messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.

• 
  Louise Ford (@pixiepoppett) reported 9 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be

• 
  Barry Devlin (@irishbazdev) reported 11 minutes ago

  @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

• 
  Murdocke (@murdocke) reported 12 minutes ago

  @virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)

• 
  Bec (@LeB00) reported 12 minutes ago

  @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 16 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

• 
  Lynne (@lynne_thomson2) reported 17 minutes ago

  @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

• 
  Mark Skid (@YeshuaFoxtrot) reported 19 minutes ago

  does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔

• 
  Teds (@Tedtalks13) reported 20 minutes ago

  @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk