Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44 and CH45.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/03/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Upton, Liverpool, Prescot, Wallasey, Ellesmere Port, Eastham, Skelmersdale and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomPrescot Phone
United KingdomLiverpool Internet
United KingdomWallasey Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • kevello afc warner colts u15s (@kevello) reported from Liverpool, England

    @virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    No Internet. Hope @virginmedia fix whatever the fault is soon

  • smigdog39 paul smith (@smigdog39) reported from Seaforth, England

    @virginmedia my tvbox is broken hod can i a new get one

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @jamiec1995 @virginmedia Won’t show the 5G network on the wireless at all, reboots back the the 2G one its saving the settings then when you click WiFi it’s not there and reverts back to only showing the previous WiFi’s

  • Bridgey36 Bridgeman ⭐⭐⭐⭐⭐⭐ (@Bridgey36) reported from Eccleston, England

    Come on @virginmedia I am still waiting for you to cancel / freeze my sky sports subscription. This is three weeks since I first contacted you.

  • Gregster29 Greg O'Connell (@Gregster29) reported from Wallasey, England

    .@virginmedia not having the best customer services experience, and it's not due to Corona. 1st time around I was cut off. 2nd time, CSR couldn't get her system to work, but he colleagues was working, yet she wasn't allowed to transfer my call to them, so I'd need to call back.

  • Elle_Pee_x Danielle ❤ (@Elle_Pee_x) reported from Liverpool, England

    @SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...

  • flux_blair Alex Downes (@flux_blair) reported from Wallasey, England

    @Bluesmachine100 @virginmedia Its been fine today, but yesterday was terrible. Im possibly rebuilding 15 work laptops soon so lets see how they get on with me after that 😉😜😜

  • snicky37 nicola mason 🕷 (@snicky37) reported from Birkenhead, England

    @virginmedia I have been trying for over 4 weeks to cancel my current package which we had as a special offer for the past year, i have received a bill which which is full price!, finally today my husband got through she was rude and hung up. HELP!!

  • originalkitten originalkitten (@originalkitten) reported from Formby, England

    @virginmedia you go down on me more than my ex boyfriend ever did!

  • flux_blair Alex Downes (@flux_blair) reported from Wallasey, England

    @Bluesmachine100 @virginmedia Way i see it is if they cannot provide the service and you can prove it via speed tests and the like then they will have to do something about it.

  • robboliam liam (@robboliam) reported from Liverpool, England

    @privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭

  • flux_blair Alex Downes (@flux_blair) reported from Wallasey, England

    @Bluesmachine100 @virginmedia Ive got their router in cable modem mode, strapped onto my own router as their kit is shat. Still its very poor

  • flux_blair Alex Downes (@flux_blair) reported from Wallasey, England

    @Bluesmachine100 @virginmedia No a web page. Issue i had with my router is that it was overheating as a lot of traffic and 2x VPN's where being used. Also port forwarding for my printers and stuff. In short not fit for purpose. Put it in dumb mode and get your own router.

  • Niarosita_ Nia (@Niarosita_) reported from Liverpool, England

    Why are virgin media so shit (I’m willing to bet it’s because of Branson)

  • ShitofHan Hannah🌹 (@ShitofHan) reported from Liverpool, England

    Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • powna11 Mark Pownall (@powna11) reported

    @virginmedia Terrible service been waiting 3days now I’ve sent you the error code and still you’ve not solved the issue. Time to switch to sky 👋

  • rowkz Tim Rowkins (@rowkz) reported

    @virginmedia There is no issue listed there. This was reported LAST SUNDAY and STILL isn’t fixed.

  • lukehooverhead Luke Hooverhead (@lukehooverhead) reported

    @virginmedia @virginmedia your customer service for existing customers is terrible. I’ve been trying to get hold of you to downgrade my tv package as I’m paying way over the odds. I can’t afford it, yet you still keep taking my money.. I can’t get hold of anyone on the website, or phone

  • powna11 Mark Pownall (@powna11) reported

    @virginmedia I’ve tried calling was on hold for over 2hrs final got through they said I would be contacted about a service engineer to come round.. still not heard anything. Then called again was on hold for 50mins oh we’ve sent a new signal out should work in 3 hrs.. still don’t work

  • Geminade91 Jade (@Geminade91) reported

    @callmeepee Been having this issue with virgin media all week

  • JasonLanns Jason (lanzi) (@JasonLanns) reported

    @curtiscrockett @RichieZuLuBatch @virginmedia I’m not either but if they don’t fix my issues I’m sure it’s breach of contract?

  • Hezzie007 Andrew Herrington (@Hezzie007) reported

    @RichOfTheBurns @Wulfy7 @virginmedia I tell them I’ll just cancel and take a new one out in my wife’s name 🤜

  • RobynSmoochie Smoochie (@RobynSmoochie) reported

    @virginmedia is the service down? No WiFi working in my house 😩

  • lyndseyclacker lyndsey clarke (@lyndseyclacker) reported

    @virginmedia please help!!We ordered our bundle a week ago but received no contract and no further information. We are moving in 11 days and need our broadband set up ASAP! I have spent over 6 hours over the last 3 days in your online chat ‘waiting to get through’ with no success

  • Mark49664171 Mark (@Mark49664171) reported

    @virginmedia My average speed over the last 2 weeks has been about 5mbs with intermittent connection. 1st reason was an update, 2nd was a fault and 3rd was a router error. No solution was ever suggested. I asked for a call back 2 days ago but still not received.