Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH45 and CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 01/18/2026 23:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWallasey Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomEastham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!

  • robbo1982 david robinson (@robbo1982) reported from Liverpool, England

    @virginmedia is tv go down wont let me log in

  • JoeyCaldwell JC🔴⭐⭐⭐⭐⭐⭐ (@JoeyCaldwell) reported from Roby, England

    @virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia @Ebb1 @DeejayEnforcer You could start with your website, would allow people a degree of self help instead of seeing “Oops there was a problem”

  • StaceyK1980 StaceyWacey (@StaceyK1980) reported from Liverpool, England

    @virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.

  • AboutAutism1 About Autism (@AboutAutism1) reported from Wallasey, England

    @virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!

  • zozzaballs Zoey (@zozzaballs) reported from Birkenhead, England

    @virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off

  • liverpool_Jon Jonathan Marshall (@liverpool_Jon) reported from Liverpool, England

    @virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool

  • Acko_79 Acko * (@Acko_79) reported from Liverpool, England

    @M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.

  • Pritch533 Pritch (@Pritch533) reported from Wallasey, England

    Surprise surprise our #virginmedia is down again. No internet.... like this is every month this has happened now! @virginmedia

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Never use @virginmedia its utter ****.

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • Anthony1981Feb Anthony ajones (@Anthony1981Feb) reported from Birkenhead, England

    @virginmedia Still running slow. Averaging around 9-10mbps

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help

  • scubasteady Edward Cawley (@scubasteady) reported from Birkenhead, England

    @virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KathNewton3 Kath Newton (@KathNewton3) reported

    @virginmedia I've had a message saying it's fixed it's cleary not working

  • CRASHANDBURN12 Gavin Weir (@CRASHANDBURN12) reported

    @ChrisN1978 @virginmedia You tighter than a photo finish, it was down for about 3 hours hardly compo time 🤡

  • bearz1066 Mervy Christmas - La! (@bearz1066) reported

    @NLPChris @virginmedia I’ve had all sorts of problems and stresses over recent months. Customer service is extremely poor.

  • KroniiiX KroniX (@KroniiiX) reported

    Holy **** where ******** is the link to register a loss of service @virginmedia

  • FrankWamato Frank Amato (@FrankWamato) reported

    @virginmedia I have had problems with the broadband for months. Impossible to have it fixed, I have to hear the same recorded litany all the times, the only thing working is the direct debit. Decision is made; I am out after 11 years of being a loyal paying customer.

  • buffydavis Tracy Davis (@buffydavis) reported

    @virginmedia This seems to be a weekly issue. I work from home and the internet goes down most weeks. Not good enough Virgin. Sort yourselves out. It’s not acceptable to have all our channels that we pay inflated price for missing

  • simonfatbloke Simon Stewart (@simonfatbloke) reported

    @virginmedia I will be deducting the money that I pay for the service that I have not received if you cannot supply what I pay for then I shall not pay for it.

  • BlackSimon6 #YNWA# (@BlackSimon6) reported

    @virginmedia U guys r absolutely useless. I thought sky were bad but u guys r pathetic. If it's not the tv it's the wifi. Any money coming back to us with yet another outage? Highly doubt it like

  • shyam_ho Snair (@shyam_ho) reported

    @virginmedia hi guys any further update on the outage please ?

  • JapesAMP J-P Wilkins (@JapesAMP) reported

    @SarahLooker4 @virginmedia Yes, they are the only ones and as part of the fix, they've just gone again