Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Wallasey come from postal codes CH45 and CH44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wallasey |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....
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James Hughes
(@jameshughes911) reported
from
Liverpool, England
@virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?
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Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.
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Alex
(@embedded_iot) reported
from
Seaforth, England
@virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem
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Him Over There 💙👨🚀🚀
(@snathe) reported
from
Halewood, England
The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Can you cancel my contract?
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Alex
(@embedded_iot) reported
from
Seaforth, England
Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons
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Glynn Parry
(@GlynnParry1974) reported
from
Liverpool, England
@virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Done it again, 3 outages in 3 days. Very poor
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
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Kev
(@VeryGrumpyKev) reported
from
Birkenhead, England
@virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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roland69UK
(@roland69uk) reported
@virginmedia WiFi down yet again, had stuff to do before I leave for work, sort it out
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ilke--
(@tr_jeannedarc) reported
@virginmedia Hi, could you please pass this feedback that there was failure to inform customer about the planned work for broadband. I will pass on the details via DM
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Rozalyn Anderson
(@lemonviolets) reported
@virginmedia A customer service rep helped us thank you and call waiting time was short. But you wont get many elderly customers with the install it yerself system.
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Johnny Bastard
(@JohnnyBastard6) reported
@virginmedia My broadband isn’t working. it said there was no issue in my area, then when adding my surname it said there was a known issue and a technician is dealing with it with an estimated fix time of 16:00 today, now it says they know of no issue and it we need to book a technician?
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Max
(@maxwaa) reported
@virginmedia I will do later but I’ve just had another email telling me I’ll have to reboot my hub to get the boost. First email said I didn’t have to do anything, so clearly a issue with your communications
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Dazz
(@DazzStevo89) reported
@virginmedia Your broadband service is the worst. We pay for the M200 internet and its always dropping connection to our devices. We pay alot of money to your for this service and I feel you are taking us for a joke. I need this fixing ASAP. It’s been like this for months!!
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Suzanne 🏴
(@suzl84) reported
@virginmedia Received Hub5 yesterday and just set it up. Went on the settings page to rename the network and password to my hub3 so everything would auto connect. Says can take up to 5 mins. That was about 15 mins ago and it’s still just spinning and no connection, Any tips?
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Ranjan Mallya
(@RanjanMallya) reported
@virginmedia I would like to go for a full disconnection without paying any early disconnection fees (which I have already made it clear speaking to your representative) because this wait is simply not my problem!
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Ranjan Mallya
(@RanjanMallya) reported
@virginmedia I will need to know as to when would you be able to determine that you can’t service my area. The properties before us, 3 houses are having Internet services. They say blockage is at No. 1 and this has been the case since 21st October!