Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prenton, Prescot and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Skelmersdale |
Total Blackout | |
| Skelmersdale |
TV | |
| Prenton |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Well I was meant to be getting a phone back at 1 to speak to the manager, because of how one of your customer service spoke to me earlier on but no phone call
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia I know that it says there are issues in the area
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SharmaUC
(@Anupdesh_UC) reported
from
Liverpool, England
@virginmedia is there are service interruptions in L11? I’m not able to get access to the internet..
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Paul Smith ✋
(@smiggerpaul) reported
from
Seaforth, England
@virginmedia hello there, I was cut off after 33 minutes! I want to reduce my monthly bill. I would the tv package to go down to the basic, can you help?
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Capitã Nat
(@NatashaVic) reported
from
Hoylake, England
@virginmedia I just moved home and I transferred my services. They said everything would work fine but it’s not happening. I’ve been trying to contact your helpdesk both by phone n live chat the entire morning without success Help me please I need the internet as I work from home
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sarah ellingham
(@liverlas) reported
from
Liverpool, England
@virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough
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Tony Carroll
(@tonycarroll14) reported
from
Liverpool, England
@virginmedia Hi guys, was wondering if you could please help my Virgin isn't working!
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
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paul sanders
(@psanders1976) reported
from
Seaforth, England
@virginmedia Any chance you firm of cowboys answering the phone to your customers , absolutely disgusting customer service keeping people on hold for over an hour then cutting them off
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Phillip
(@philtrucker1510) reported
from
Birkenhead, England
Your customer service is shocking @virginmedia
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia I’ve just told told by one some in your team that, there trying to educate me and that I’m rude. After I asked to speak to there manager because they wasn’t getting the reason of my call today
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Phillip
(@philtrucker1510) reported
from
Birkenhead, England
@virginmedia any chance sorting out your internet issues in bromborough / Eastham it's a joke told you have sorted out the chip playing up yet loads locally still having problems
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I need help with getting a number so I can call up and cancel the subscription we have. The broadband has been terrible for over a month now. Was told last week there was an issue with the router and we would receive support and have had none and it’s impossible to get though
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gerard Krupa
(@uxian) reported
I don't know what's going on with @virginmedia but after two major outage last week I've now had to reboot my hub twice in the last hour because traffic stopped routing. It's time to cancel I think.
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Tony Can Eyeballs Sweat Lane
(@IuchiAtesoro) reported
@virginmedia I have tried a couple of times this week to look at the upgrade my package option on your website and it keeps failing. I've tried three different browsers and no In don't want to call anybody. Any help much appreciated.
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WorldWideChels
(@WorldWideCheIs) reported
I promise you Virgin Media will be paying me £300-£500 for the problems they’ve caused me with broadband since June 24th, I’ve taken it further with the CISAS third party, now they talking nicely about crediting my whole bill for free, I guess when legal get involved, they talk.
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Rohan
(@Rohan90573980) reported
@virginmedia I’m trying to cancel contract since I’m moving house and the new property does not have VM connection . But no one pick up the VM number ???
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Sarah 🇮🇹🌹#WearAMaskYouStupidBastards
(@sazmeister88) reported
@virginmedia thanks, they're asking me to use whatsapp now which i don't have, can someone just tell me if there's an issue in Milton Keynes? thanks
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Jordan Barker
(@JordanB68642898) reported
@virginmedia our WiFi has been on and off in NW1 and has now been totally down for over an hour, I've logged a fault and still your website claims no issues in the area - can you confirm that this is correct? Its incredibly concerning that there's a lack of transparency
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🍑
(@emilypeach297) reported
@virginmedia why is it that no one has turned up to sort out WiFi out despite being told someone would be here today?? We apparently were put on priority but obviously doesn't seem so. My partner had to take a day off to hang around for no one to turn up?? Absolute joke
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Nico Daude
(@NDaude) reported
@virginmedia absolute shambles!! Been trying to cancel my contract for the past two hours, people hung up on me and don't call me back, I'm hold for 35 min...it's an absolute joke!! I had deal with your shi**y internet services for the past 5 years and now I can't even leave FFS
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Nicholas Diable
(@Defencebrief) reported
@clairehurrell @virginmedia Essentially because I need a connexion to the internet to run my business and because I expect my family would kill me if I caused any down time to their web based activities.
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Basho
(@BoshBash100) reported
@virginmedia Why is your customer service so shockingly bad but your bills are so high?