Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Liverpool, Prescot, Wirral, Birkenhead, Skelmersdale, Bootle, and Prenton.

City	Problem Type	Report Time
Ellesmere Port	Wi-fi	18 hours ago
Liverpool	Internet	4 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	7 days ago
Prescot	Internet	7 days ago
Wirral	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Sharron Rawlinson (@SharronRawlinso) reported 6 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

• 
  Lee (@Crosby71) reported 9 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  CryptoDan2k (@CryptoDan2k) reported 15 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  Nicola Bates (@Nicolajb87) reported 22 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  James Hughes (@jameshughes911) reported 26 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 26 minutes ago from Seaforth, England

  I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

• 
  Christopher Bray (@cbray72) reported 28 minutes ago from Liverpool, England

  @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

• 
  Cambo (@cambo691) reported 30 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Tim Jackson (@TimmyJ1972) reported 30 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Lesley Murray (@les_murray71) reported 34 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Matt Attwood (@mattwood1702) reported 38 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  CryptoDan2k (@CryptoDan2k) reported 44 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  Maureen StewartJones (@supergran22) reported 47 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Ndawana Youngson (@NdawanaY) reported 47 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Andy McKeown (@AndyMcK1982) reported 50 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Dave Tarleton 💙 (@davetarl) reported 51 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  CryptoDan2k (@CryptoDan2k) reported 51 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Hayley Baker (@hayleybaker25) reported 52 minutes ago from Liverpool, England

  @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

• 
  Chris Wright (@ChrisWAzure) reported 56 minutes ago from Liverpool, England

  @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

• 
  James (@jgrailpics) reported 58 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Byles (@BylesNicola) reported 4 minutes ago

  @virginmedia we cannot watch the football due to your poor service! This is unacceptable!

• 
  Leon Fleming (@leonfleming) reported 7 minutes ago

  @virginmedia I've just sent you a DM about my virgin 360 box. Please help.

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 7 minutes ago

  @virginmedia I mean it seems like quite a few places are having the same issue

• 
  Shaun McCarthy (@shaunmc1consult) reported 9 minutes ago

  @weyland76 @virginmedia They 100% need to invest in the air conditioning at the exchanges, as soon as it gets hot outside the internet goes down literally every day

• 
  Denise Swif5 (@DeniseSwif5) reported 9 minutes ago

  Virgin media Day 11 service restored after 8pm and 15 minutes later....... poof gone. Today is day 12 with no service #joke

• 
  Jem (@jemonthesofa) reported 9 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  Ali@Makely (@MakelyStudio) reported 12 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Keith A Pearson (@keithapearson) reported 12 minutes ago

  @virginmedia @jackmanflash Spoiler: They won't help. They never do.

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 15 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  Vicky (@CityVicks) reported 16 minutes ago

  @jcbrough @virginmedia Honestly, why are they asking me to tell them if there are issues with their service?!