Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wirral, Ellesmere Port, Birkenhead, Prescot, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Liverpool	Total Blackout	13 hours ago
Wirral	TV	3 days ago
Liverpool	Internet	5 days ago
Ellesmere Port	Wi-fi	7 days ago
Birkenhead	Internet	7 days ago
Liverpool	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  CryptoDan2k (@CryptoDan2k) reported 55 seconds ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Maureen StewartJones (@supergran22) reported 5 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  James Hughes (@jameshughes911) reported 6 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  CryptoDan2k (@CryptoDan2k) reported 7 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Ndawana Youngson (@NdawanaY) reported 7 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Capitã Nat (@NatashaVic) reported 9 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Cambo (@cambo691) reported 15 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Bootle Bucks (@BootleFCBucks) reported 17 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Matt Attwood (@mattwood1702) reported 17 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Tim Jackson (@TimmyJ1972) reported 17 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 22 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Josh (@Parleyyyyyy) reported 24 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Ian Hawksey (@ShanklyBob77) reported 35 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Nicola Bates (@Nicolajb87) reported 38 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Maureen StewartJones (@supergran22) reported 38 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Chris Wright (@ChrisWAzure) reported 42 minutes ago from Liverpool, England

  @virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....

• 
  Emma Latham (@EmsydilemsyL) reported 43 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  CryptoDan2k (@CryptoDan2k) reported 56 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  Jonesy (@RWBJ1997) reported 57 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Angus Gillan (@angusgillan) reported 58 minutes ago from Seaforth, England

  @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luis Alvarez (@alvarezluisf) reported 8 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  Mitch W 71 (@Mitch_1142) reported 15 minutes ago

  @1Atkins @ThatsTVOfficial xenon81Message posted on30 Jul 2026 03:21 PM - last edited: 30 Jul 2026 03:22 PM That's TV has gradually removed all its channels from Sky, Freesat and Virgin Media over the last few months. It remains on Freeview (for now) but is said to be suffering financial problems.

• 
  Craig (@SimmO73_) reported 15 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  sirkeirstalin (@stalinoverlord) reported 16 minutes ago

  @biggle1908 I've been with Virgin Media since they were called NTL. I did switch to BT for a spell, but the speed was **** in comparison; I soon went back to Virgin Media. This is just for the internet, though.

• 
  Dave Wright (@DavidPaintdw) reported 22 minutes ago

  @virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply

• 
  Paul Tee (@Nokkapie) reported 23 minutes ago

  @virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!

• 
  Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported 23 minutes ago

  Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

• 
  me (@helentink) reported 23 minutes ago

  @virginmedia your customer service..wow..wat can i say. Double our bill then say nothing you can do to help with offers and will juat charge us a 500 pound cancellation fee...you obviously dont care about long term customers...

• 
  MH (@MhMyxacc444) reported 26 minutes ago

  @j_ball13 @virginmedia They are awful.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 30 minutes ago

  @virginmedia That authentication issue is between the VM servers and Sky servers.