Virgin Media outages and service status in Wallasey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Wallasey, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Sep 22, 2:14 AM GMT+1.
- Internet (68%)
- E-mail (9%)
- Phone (9%)
- Total Blackout (5%)
- Wi-fi (5%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 22: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wirral, Formby, Birkenhead, and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 21 hours ago |
|
Prescot
|
TV | 2 days ago |
|
Liverpool
|
Internet | 2 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Liverpool
|
Internet | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
-
Josh (@Parleyyyyyy) reported from Liverpool, England@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
-
Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, EnglandVirgin media customer service 🥴😭🤯
-
Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, EnglandHas virgin media gone down? #virginmedia @virginmedia
-
Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine
-
Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?
-
Jonathan SC ن Esq. (@jonathansc) reported from Birkenhead, EnglandThank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia
-
James Hughes (@jameshughes911) reported from Liverpool, England@virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty
-
Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
-
CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?
-
Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England@Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents
-
Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
-
Thomas Evans (@92Tevs) reported from Liverpool, England@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
-
-
Maureen StewartJones (@supergran22) reported from Eccleston, England@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
-
Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation
-
phil61efc (@MirLADas) reported from Liverpool, England@virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area
-
Martin Travis (@lurkinhead) reported from Birkenhead, England@virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?
-
Emma Latham (@EmsydilemsyL) reported from Liverpool, England@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
-
Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
-
Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
UK veteran (@irishguard1998) reported@Magnoli23215778 @virginmedia They are terrible I left them years ago
-
Pekalton (@Pekalton) reported@ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad
-
Crystal Q (@MizzCQ) reported@virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.
-
meg (@MeganJuliaaa_) reported@virginmedia can you help me cancel a engineer booking as everything is working now
-
Expanse Consulting Ltd (@ExpanseCon) reported@ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
-
Pure Hearted Human (@Graelwyn) reported@Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
-
Kay Apex 🇬🇧 (@KayApex673) reported@virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around
-
Martyn Lucas (@Martyn_Lucas) reported@virginmedia @iainsymac Really poor update! You need to get rid of it
-
dharmi04 (@Dharmi04) reported@virginmedia my broadband seems to be down, can you check and fix ?
-
Adam (@adamebond) reported@4Viewers The Channel 4 app on Virgin Media 360 isn’t loading. It gets to a title screen and goes no further. Is this an issue on your end or theirs?