Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Capitã Nat
(@NatashaVic) reported
from
Hoylake, England
@virginmedia Yes, after a long time I was finally able to pay. Was there any general issue on the website?
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Reilly
(@RachelReilly96) reported
@virginmedia I’ve rang the number and it says there are no broadband issues in my area. But my WiFi is still going on and off every 2 minutes. I’ve reset the router and it hasn’t fixed it, can you please help to get me back online
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Harry K
(@HarryKernick) reported
@virginmedia Yes, it was made clear to me (and I too made clear back) that the WiFi would continue to run for the next 30 days until the disconnection on 15th Oct (hence my frustration and shock at what has happened). Please can you help speed up the reconnection process?
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Toby Palmer
(@tobypalmer1) reported
@virginmedia having been a customer with yourselves for over 5 years will all services I find it simply outrageous that due to an error with 1 payment I am unable to upgrade my telephone contract..number give incorrect by staff..how can this be resolved or do I need to leave
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Harry K
(@HarryKernick) reported
@virginmedia Why was I disconnected in the first place at all?! I've paid for a full month's WiFi and now won't have WiFi for 4 days which is totally unacceptable. I categorically need you to fix the error (which you made!) sooner than 72 hours.
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Phil mills
(@72sav) reported
@virginmedia Okay appointment has been accepted and time booked off work to save an even longer period with no service. Apparently the previous issue was never logged as solved as suck I have never been offered compensation. According to the customer service chap I might not get it 1/2
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Carl Edwards
(@EdwardsCarl) reported
@virginmedia @LynxShowerGel Story of my life, always drops for me randomly 20 mins at a time also daily. WiFi and patched in and is an outage. Terrible service and get an email today saying to guarantee 20mb in any room. I’d settle for a consistent service.
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paola totaro
(@p_totaro) reported
@jayrayner1 @virginmedia Years of agony here in Camberwell with @virginmedia, finally bit the bullet and moved to BT and not a problem since. When we have had a glitch, they send an engineer quickly and it's sorted with professionalism. I WOULD NEVER EVER GO BACK TO VIRGIN
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Michael
(@donotcallmemike) reported
@SpotMonkey @SMARTYMobileUK @virginmedia It’s just so frustrating given it’s only an android issue and seems to be Google which is the problem. No issues on Three but Smarty who are wholly owned by Three nope. Massive thumbs down.
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Rachel Reilly
(@RachelReilly96) reported
@virginmedia Like I’ve just shown, the service checker doesn’t work because either my WiFi or 4G keep going off, there’s definitely an issue in NE9 7NS, when will this be fixed? I need to work!
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Jonesy
(@craigyjones1983) reported
@virginmedia No issue showing on the page although that does appear to have changed in last few hours I’ve gone through the five fix stages to see if that works