Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prenton, Prescot, and Upton.

City	Problem Type	Report Time
Liverpool	Wi-fi	17 hours ago
Liverpool	Internet	4 days ago
Liverpool	Internet	5 days ago
Liverpool	Internet	6 days ago
Skelmersdale	Total Blackout	7 days ago
Skelmersdale	TV	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  scousenatalie🌈 (@scousenatalie) reported 26 seconds ago from Liverpool, England

  Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

• 
  soph (@imsophieeee) reported 4 minutes ago from Birkenhead, England

  @virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(

• 
  originalkitten (@originalkitten) reported 5 minutes ago from Formby, England

  @virginmedia you go down on me more than my ex boyfriend ever did!

• 
  Tom Kelly (@topbalcony) reported 7 minutes ago from Seaforth, England

  @virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side

• 
  Clare B (@clarebellla) reported 8 minutes ago from Liverpool, England

  @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

• 
  IDIC (@CharlieIDIC) reported 8 minutes ago from Kirkby, England

  Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

• 
  Zoey (@zozzaballs) reported 12 minutes ago from Birkenhead, England

  @SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful

• 
  Nathan Booth (@Nathann_B) reported 13 minutes ago from Liverpool, England

  @virginmedia Yeah and the mobile data gone down too

• 
  Helen C Murphy (@helen_c_murphy) reported 19 minutes ago from Liverpool, England

  @virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭

• 
  Scott Carroll (@scottcvrroll) reported 25 minutes ago from Liverpool, England

  @JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.

• 
  IDIC (@CharlieIDIC) reported 25 minutes ago from Kirkby, England

  @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

• 
  Sara Hughes❤🦁 (@mrsyozzer1) reported 25 minutes ago from Birkenhead, England

  Yes annoyingly intermittent service, any idea when it'll be sorted @virginmedia

• 
  Ben 🌶️ (@TLClassless) reported 40 minutes ago from Birkenhead, England

  @Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂

• 
  Kathy Louise (@KathyyyLouiseee) reported 41 minutes ago from Liverpool, England

  @virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)

• 
  Robert Buckley (@robbuc10) reported 45 minutes ago from Birkenhead, England

  @virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!

• 
  IDIC (@CharlieIDIC) reported 49 minutes ago from Kirkby, England

  @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

• 
  colin littlejohns (@colinlit) reported 50 minutes ago from Liverpool, England

  @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

• 
  michael allen (@shmike07) reported 54 minutes ago from Seaforth, England

  @III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.

• 
  Tim Lyth (@the_eporter) reported 55 minutes ago from Ellesmere Port, England

  @virginmedia having issues with broadband. Hope it gets fixed soon.

• 
  GRAEME SMITH (@MrGraemeSmith) reported 58 minutes ago from Liverpool, England

  Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise (@No1_Dutchess) reported 2 minutes ago

  @virginmedia whats going on with sky sports box office- the pictuee for the boxing for Joshua fight is awful - keeps pixalatinf - what a waste of £26. Will this be fixed for the main fight or how do I get a refund

• 
  Daniel Pacey (@PaceyRLC) reported 6 minutes ago

  @virginmedia how do I get a refund for the £25 I paid for this boxing? Pixelated and keeps freezing. Surely under ofcom regulations your not providing the service I'm paying for???

• 
  Andy Golds (@andyg81) reported 8 minutes ago

  @virginmedia utter shocking Ppv service for Joshua fight how do we get full refunds it’s not watchable !

• 
  Lawrence Gough (@LawrenceGough4) reported 8 minutes ago

  @virginmedia please sort out the sky box office issues. £26!! Or give me my money back. Ridiculous

• 
  “) O’CR “) (@PeiLyla90) reported 8 minutes ago

  @virginmedia £26 and can barely see the fights!!!! The picture quality is so poor!! Every other channel on my box is working fine. This is a joke for something costing so much money 🥺🥺🥺

• 
  CMB77 (@ChriMBow) reported 9 minutes ago

  In a tier 3 lockdown with no pubs open is NOT a good time for @virginmedia to charge £26 to **** up the streaming of a British boxer fighting on home turf!!!!!!!!!!! Sort it out Branson 😡😡😡 #JoshuaPulev

• 
  Durantus (@DuranClayton) reported 9 minutes ago

  @virginmedia just spent £25 on Sky Box Office and its pixelating like mad. Why is there always issue with Virgin?

• 
  Mark Dodd (@Little_dread) reported 14 minutes ago

  @virginmedia this is terrible!! Sort it out, not worth £25 at all #JoshuaPulev

• 
  Johnny Daly (@jayolad) reported 14 minutes ago

  @jackjddaniels @virginmedia Got the same. Fix time is minutes after the fight will be over! At least this is grounds for a refund if nothing else

• 
  nick brown (@nick_d_brownie) reported 17 minutes ago

  @virginmedia Is everyone having the same issues with the picture quality on the Joshua PPV event ? Ours keeps freezing and digitising. At £26 it’s not good enough.