Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/12/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Liverpool, Upton, Prescot, Wallasey, Ellesmere Port and Eastham.

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City Problem Type Report Time
United KingdomSkelmersdale Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(

  • TLClassless Ben 🌶️ (@TLClassless) reported from Birkenhead, England

    @Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂

  • zozzaballs Zoey (@zozzaballs) reported from Birkenhead, England

    @SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful

  • colinlit colin littlejohns (@colinlit) reported from Liverpool, England

    @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

  • shmike07 michael allen (@shmike07) reported from Seaforth, England

    @III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.

  • helen_c_murphy Helen C Murphy (@helen_c_murphy) reported from Liverpool, England

    @virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    @JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia having issues with broadband. Hope it gets fixed soon.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • KathyyyLouiseee Kathy Louise (@KathyyyLouiseee) reported from Liverpool, England

    @virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

  • ZHaxhifazliu Zeliha Haxhifazliu (@ZHaxhifazliu) reported from Liverpool, England

    @vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this

  • KimmyLFC Kim Shelley (@KimmyLFC) reported from Seaforth, England

    @virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

  • bluebadgeguide Paul Beesley (@bluebadgeguide) reported from Garston, England

    @virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2

  • robbuc10 Robert Buckley (@robbuc10) reported from Birkenhead, England

    @virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!

  • topbalcony Tom Kelly (@topbalcony) reported from Seaforth, England

    @virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side

  • mrsyozzer1 Sara Hughes❤🦁 (@mrsyozzer1) reported from Birkenhead, England

    Yes annoyingly intermittent service, any idea when it'll be sorted @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @virginmedia The Mobile is turned on for wi-fi because it usually connects automatically when EE has no Data I can't afford anything until the 11th try living on U.C. you will see what I mean it was Fine until Kath threw her dummy out her pram because she wanted to fix my home phone

  • MacaroniMan2021 Scott's Life's a Brie (@MacaroniMan2021) reported

    @stephenx04x @virginmedia My current contract runs out early April. Planning to cancel so it doesn't automatically renew. So there's that to look forward to 🙄

  • LaurelleFox Laurelle Fox (@LaurelleFox) reported

    @virginmedia One of my newborn twins is connected to an oxygen tank of which I have 6 in the house so the spark literally could have blown my house up. I can't get through to an actual person via customer support on the phone.

  • TheNextWoods Ben Woods (@TheNextWoods) reported

    @Cassetteboy @virginmedia perennial problem

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone

  • ColinMalkin Uberm4n (@ColinMalkin) reported

    @virginmedia JN201402C MALKI803118CA9XY Moved into new property on the 9th January. Became a new customer to Virgin Media on the same day. Needed Above-average internet speed (500mbps) that the company could provide in order to work from home. /1

  • Cassetteboy Cassetteboy (@Cassetteboy) reported

    Really hate taking to twitter to resolve customer service isues, but have got nowhere on two phonecalls. The only company we've ever had to do this with is @virginmedia

  • GigiK94485809 Gigi K (@GigiK94485809) reported

    @virginmedia Hi I just tried to track my complaint and found it’s disappeared. How can that happen as it has not been resolved? Please let me know

  • bpwilliams72 Ben Williams 💙 (@bpwilliams72) reported

    @Cassetteboy @virginmedia Best of luck. Their customer 'service' is generally appalling.

  • ColinMalkin Uberm4n (@ColinMalkin) reported

    @virginmedia Due to network requirements, i cannot walk away from the terrible customer service as no other provider grants speeds required in the area. 5/5