Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Bootle, Liverpool, Prenton, Ellesmere Port, Birkenhead, Wirral, and Prescot.

City	Problem Type	Report Time
Skelmersdale	Internet	6 hours ago
Bootle	E-mail	3 days ago
Liverpool	Internet	4 days ago
Liverpool	TV	7 days ago
Liverpool	Internet	8 days ago
Liverpool	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  James Hughes (@jameshughes911) reported 42 seconds ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  Andy McKeown (@AndyMcK1982) reported 2 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Ndawana Youngson (@NdawanaY) reported 2 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  hazzalad (@lfc_shirts) reported 6 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  CryptoDan2k (@CryptoDan2k) reported 7 minutes ago from Roby, England

  @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

• 
  Martin Travis (@lurkinhead) reported 9 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Mick Mc 23 (@Mick_McIver1984) reported 11 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  phil61efc (@MirLADas) reported 11 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Lesley Murray (@les_murray71) reported 18 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Kev (@kkgorny1972) reported 19 minutes ago from Liverpool, England

  @NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know

• 
  Emma (@EmmaZhaan64) reported 22 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Rob (@Robertlfc_) reported 24 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Hannah McKay (@MadRabbitLady75) reported 30 minutes ago from Birkenhead, England

  @virginmedia After over 4 hours on chat it's dealt with thank you...... nearly 5 hours in total to terminate my services.....

• 
  Dave Woodward (@DaveWoodwardAC) reported 32 minutes ago from Birkenhead, England

  @Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents

• 
  Chris Wright (@ChrisWAzure) reported 32 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  Amanda Ralph (@aralph50) reported 42 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Rebekah Jones (@RebekahP1nk) reported 44 minutes ago from Prenton, England

  @virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..

• 
  Martin Travis (@lurkinhead) reported 48 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Rob (@Robertlfc_) reported 51 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Lesley Murray (@les_murray71) reported 55 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynne (@lynne_thomson2) reported 7 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  iyda (@notiyda) reported 9 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Davie G 🇬🇧 (@fredbeare) reported 11 minutes ago

  @virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know

• 
  keith addy (@ads913) reported 11 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  Tommy Tinkler (@TinklerTommy) reported 13 minutes ago

  @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech

• 
  Total Football (@cjgamin99987610) reported 13 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  Lorenzo Rodia (@lrodia) reported 16 minutes ago

  @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

• 
  nick rigby (@pompeyrigs) reported 16 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

• 
  aldo (@ukaldo2) reported 18 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

• 
  Paul Toner (@paul_k_toner) reported 19 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?