Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Birkenhead, Prescot, Wirral, Skelmersdale, Bootle, and Prenton.

City	Problem Type	Report Time
Liverpool	Internet	21 hours ago
Ellesmere Port	Wi-fi	2 days ago
Birkenhead	Internet	3 days ago
Liverpool	TV	4 days ago
Liverpool	Internet	6 days ago
Liverpool	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Lesley Murray (@les_murray71) reported 20 seconds ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Elaine Brown (@laineypb2109) reported 51 seconds ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Capitã Nat (@NatashaVic) reported 7 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Kevin Saunderson* (@kevsauno) reported 8 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Lesley Murray (@les_murray71) reported 10 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Alan Dean (@alandean1878) reported 18 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Maureen StewartJones (@supergran22) reported 20 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  James (@jgrailpics) reported 24 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  CryptoDan2k (@CryptoDan2k) reported 27 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  CryptoDan2k (@CryptoDan2k) reported 32 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  Tim Jackson (@TimmyJ1972) reported 40 minutes ago from Garston, England

  @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

• 
  Nicola Bates (@Nicolajb87) reported 44 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Chlòe (@tweetsfromchlo) reported 51 minutes ago from Liverpool, England

  Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

• 
  DM 🦌 (@DaveMbootlebuck) reported 51 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  James Hughes (@jameshughes911) reported 53 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  hazzalad (@lfc_shirts) reported 55 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  murf (@JohnMurphy9172) reported 55 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Matt Attwood (@mattwood1702) reported 57 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Ndawana Youngson (@NdawanaY) reported 57 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Ndawana Youngson (@NdawanaY) reported 57 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett Williams (@brettwill82) reported 6 minutes ago

  @virginmedia anyone’s lfc tv channels tv guide not working ?

• 
  Peter (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported 6 minutes ago

  @virginmedia Good morning. My TV 360 box is stuck in an endless boot loop. I tried to get this sorted via your on-line chat yesterday evening but that system did not deliver. Happy to share details later. I’ve been holding on your 150 phone line for half an hour. Please help

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

• 
  Alan Roberts (@AlanRob68902430) reported 16 minutes ago

  @virginmedia what the actual **** do you think your doing texting me at 8 am on a Sunday morning then ringing me at 9 am? My contract is over I've repeatedly asked you to come and collect your router as I'm recovering from a heart attack, the account is 74724920 it. Clearly states my name is Alan Roberts yes I'm the fkin account. Holder, YOU DO NOT REPLY TO YOUR OWN MESSAGES , I will be contacting @Offcom tomorrow when its not so ANTISOCIAL.

• 
  Nicky O'Shea (@nicky_oshea44) reported 17 minutes ago

  @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

• 
  Paul Tee (@Nokkapie) reported 17 minutes ago

  @virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!

• 
  SPAHCRAB (@spahcrab) reported 20 minutes ago

  @virginmedia I'm already planning on cancelling my service. This must be a speed run record as I haven't even plugged in the router, nor received the damn thing.

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 22 minutes ago

  @MartinSLewis Well, @virginmedia pretty useless at fixing their service too. Broadband down as we speak!

• 
  john rowan (@jokewapo) reported 22 minutes ago

  Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

• 
  pat (@wfc2000uk) reported 23 minutes ago

  @LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this