Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 12/20/2025 18:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Upton, Liverpool, Skelmersdale, Birkenhead and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton TV
United KingdomLiverpool Internet
United KingdomUpton Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSkelmersdale Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia how do I connect to a UK based customer service line?

  • JohnBColburn2 John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

  • EliReeceBrooks ilƎ (@EliReeceBrooks) reported from Liverpool, England

    @virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?

  • oppositejohn oppositejohn (@oppositejohn) reported from Liverpool, England

    Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia

  • NatashaVic Capitã Nat (@NatashaVic) reported from Hoylake, England

    @virginmedia Yes, after a long time I was finally able to pay. Was there any general issue on the website?

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia Already tried the text service this was my last ditch attempt to resolve on here

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia can someone help? Sat on the phone for 40 mins and got cut off

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia So no one at virgin can help or resolve the issue great

  • parki99 parki99 (@parki99) reported from Seaforth, England

    @virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!

  • MaureenRoyce Maureen Royce (@MaureenRoyce) reported from Liverpool, England

    @virginmedia leaving locked down students without promised WiFi not a good look @virgin

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone

  • liameaglestone Liam Eaglestone (@liameaglestone) reported from Liverpool, England

    @virginmedia how do I best report the broadband is not working at my home?

  • JayMelia_ Jay (@JayMelia_) reported from Liverpool, England

    @virginmedia I need to cancel an order ASAP please respond!!!

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia virgin tvgo not working with new iOS 14. Any fixes?

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...

  • MoffittPhilip Phil Moffitt (@MoffittPhilip) reported from Maghull, England

    @virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?

  • parki99 parki99 (@parki99) reported from Seaforth, England

    @virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeBowyer23 Lee Bowyer 💙 🎶 ⚒ (@LeeBowyer23) reported

    @virginmedia Tried that last night using mobile data but the VM website was having problems, the page stated they were experiencing problems. Anyway, connection is back at the moment 👍

  • lisaextreme Lisa (@lisaextreme) reported

    @virginmedia Tried and failed. They were no help at all. I wish I had never recommended you to my parents. I certainly won't be recommending you to anyone else! I am now off to email your CEO.

  • ellielouise_88 𝙴𝚕𝚕𝚒𝚎 𝙶𝚘𝚕𝚍𝚜𝚖𝚒𝚝𝚑 (@ellielouise_88) reported

    @virginmedia received and email&text about sending our old hub back, but when we moved home, the engineer told us to throw it, which we did. Can you help?

  • 1970_dave Dave Searle (@1970_dave) reported

    @virginmedia Equipment fault. Mum has an old box. Remote broken. I was trying to arrange a delivery of new box.

  • Dunkiecan Duncan (@Dunkiecan) reported

    @virginmedia 3PM - doesn’t help for my meetings later!

  • thishybridlife this_hybrid_reads (@thishybridlife) reported

    @virginmedia Hi, it's Mina! Yes I have and apparently there are issues affecting service in my area. This is the second time in a week, I had no prior warning, I could have arranged to be somewhere else if I had, and this is becoming a weekly occurrence.

  • Dunkiecan Duncan (@Dunkiecan) reported

    @virginmedia Yes it says there are issues!

  • bad_uncle_dave David Robertson (@bad_uncle_dave) reported

    @virginmedia @coxy731 I wouldn’t try the WhatsApp as no one is ever there, been hanging on for 1hour today and 5hours last Saturday. @virginmedia why promote a service that YOU don’t respond to?

  • MasonDAutistic Mason Dixon Autistic (@MasonDAutistic) reported

    @virginmedia So I've already been through all this. I filed a complaint on your website last week and still haven't heard anything. As I told the call-handler a month ago, if I continue to be ignored I'm contacting Ofcom

  • zanna_orage Zanna Orage (@zanna_orage) reported

    @virginmedia It says there isn’t an issue. But there definitely is!