Virgin Media outages and service status in Wallasey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Wallasey, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 18, 2:19 PM GMT+1.
- TV (61%)
- Internet (33%)
- Wi-fi (3%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Birkenhead, Liverpool, Wirral, Prescot, Skelmersdale, and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 hours ago |
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Internet | 13 hours ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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TV | 3 days ago |
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TV | 3 days ago |
Nearby cities with recent reports
19 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?
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Amanda Ralph (@aralph50) reported from Liverpool, EnglandPlease sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England@tonymc39 @virginmedia Really, truly shockingly terrible.
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Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England@virginmedia After over 4 hours on chat it's dealt with thank you...... nearly 5 hours in total to terminate my services.....
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service
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Martin Travis (@lurkinhead) reported from Birkenhead, England@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
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James (@jgrailpics) reported from Liverpool, EnglandCompletely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?
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Josh (@Parleyyyyyy) reported from Liverpool, England@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grim Reaper (@didtheydiecom) reported@jomickane @Benleo @virginmedia Vodafone. I mean they all ******* suck but Vodafone sucks least at the moment.
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Michael De La Broc (@MDeLaBroc1) reported@Benleo @virginmedia They are terrible, they have been talking payments for TWO accounts under my name, one which was supposed to be cancelled/deleted last March!
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deejay 🇬🇧🏴🇺🇸🇨🇦🇦🇺🇳🇿 (@DJCDale) reported@virginmedia I cannot be the only person that cannot log on via the app or online is there a problem ?
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mark ashmore (@marash84) reported@virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up
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Dave Thorn (@AFCMan_Uk) reported@virginmedia It's ok. I'll be calling Virgin next week to discuss it, to see if you can match the deal I'm being offered (As a multi-year long-term customer!), or to switch ISPs.
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John Mercer (@Merse2506) reported@virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media
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ArJaeEm (@ArJaeEm58) reported@Benleo @virginmedia 1.. A few years ago i got cold called by a @virginmedia salesman. I told him i wasnt interested as i was moving. He said its okay you cant take it with you. Anyway, when i moved it became apparent that virgin never covered the area. But they held me to the contract.
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Iain Lawrie (@IainLawrie51) reported@virginmedia Thank you Vigin Media for spoiling the end of the PGA Tournament, WIFI kept cutting out near the close of the Tournament so don't know who won, shoddy service to say the least, why should we pay for a mediocre service, not fit for purpose.
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kerry (@_kerryking_) reported@virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!
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Alan Dillon (@AlanDillon26041) reported@Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.