Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/19/2025 00:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Wallasey, Ellesmere Port, Upton, Ormskirk, Prenton, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Tues realised we’d been hacked via phishing email. Contacted Customer Service everyday for help & they have been useless. Told us they would turn our emails off for 48hrs to secure it. They’re can’t now get us back on despite 📞over an hr.😡

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    Soooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.

  • Scraggmeister Mark Spencer-Scragg (@Scraggmeister) reported from Seaforth, England

    @virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.

  • humfmeister Reysan 💙 (@humfmeister) reported from Birkenhead, England

    @virginmedia is this a genuine call about router speed asking me to download speed test and a quick support app. Surely you can test my broadband speeds?

  • Sarahsgracesmum Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England

    @virginmedia tv and broadband dropping in and out. Whenever I call I just get a call centre faraway telling me they've restarted it and that should fix it. It's not. #veryfrustrated

  • roymc1980 Roy Mcgaw (@roymc1980) reported from Seaforth, England

    @virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting

  • Gilly2u2 Terry Gilroy (@Gilly2u2) reported from Formby, England

    @virginmedia Can you help me sort out a contract or I will have to go elsewhere?

  • Gilly2u2 Terry Gilroy (@Gilly2u2) reported from Formby, England

    @virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia Doesn’t show of any issues no.

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @virginmedia need help , phone wait is diabolical #poorcustomerservice

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    @virginmedia I have questions about my router but can’t access the live chat? Can someone on here help??

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.

  • memcalea_maire Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia Yes especially as she said she would be discussing things with us like a booster etc as we are eligible with 4 children home schooling ??. Also was going to discuss a router issue . So far things look ok and children aren’t complaining WiFi has gone down today which is good 1/2

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia Virgin tvgo app not working is there a known issue? Please advise

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JBoaLdn JB (@JBoaLdn) reported

    @kanengonij @virginmedia Same I'm in London, Internet has been down since yesterday

  • batterseaclarke Catherine Jenkins (@batterseaclarke) reported

    @virginmedia any idea when service will be resumed for WiFi? Thanks

  • Pestsputtorest Pest Control (@Pestsputtorest) reported

    @virginmedia down once again! Worst thing we ever did was going over to you guys, the day I can get out of my contract I'll be gone! I pay for a service you fail to provide. @BBCWatchdog

  • Spikey60189432 Spikey (@Spikey60189432) reported

    @virginmedia Hope you are fixing the internet quickly. I have work to do. People's computers to fix remotely...

  • AnnoraSims Annora Sims (@AnnoraSims) reported

    @virginmedia down again. I'm hoping they don't expect the bill to be paid this month. No service = no payment. Simples! #virginmedia #useless #worstserviceprovider

  • Schc_metal Sherry chandler (@Schc_metal) reported

    @virginmedia is your network down? Cannot connect to WiFi also tried to look on Web page but that's down for maintenance. Get Starr virgin

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported

    What’s going on with @virginmedia can’t log on to the internet and can’t check as websites are down

  • SglSimon Simon G (@SglSimon) reported

    @virginmedia is a special kind of broken today… I’d almost be impressed if I wasn’t paying for it. #VirginMediaoutage

  • RedJon70 Red Jon (@RedJon70) reported

    @virginmedia can you ensure my WiFi is working. I cant connect. This is an essential service.

  • AmanDhir20 Aman Dhir (@AmanDhir20) reported

    @johnrobeds @virginmedia Down in midlands too