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Virgin Media outages and service status in Wallasey, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wallasey, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 19, 9:18 PM GMT+1.
  • 37% Internet (37%)
  • 21% Wi-fi (21%)
  • 21% TV (21%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Birkenhead, Ellesmere Port, Wirral, Liverpool, Skelmersdale, Bootle, and Prenton.

CityProblem TypeReport Time
Prescot Internet 2 days ago
Birkenhead TV 4 days ago
Ellesmere Port E-mail 4 days ago
Wirral TV 4 days ago
Ellesmere Port Wi-fi 6 days ago
Liverpool Internet 9 days ago

Nearby cities with recent reports

Ellesmere Port

2 recent signals

4 days ago
Prescot

1 recent signals

2 days ago
Birkenhead

1 recent signals

4 days ago
Wirral

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

  • mattwood1702
    Matt Attwood (@mattwood1702) reported from Liverpool, England

    Internet down no good when working home #virginmediadown #virginmedia

  • tweetsfromchlo
    Chlòe (@tweetsfromchlo) reported from Liverpool, England

    Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

  • GarethWHughes
    Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, England

    Has virgin media gone down? #virginmedia @virginmedia

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Done it again, 3 outages in 3 days. Very poor

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

  • Nicolajb87
    Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia is honestly the worst company for WiFi

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia fix ur awful service!!!!

  • GlynnParry1974
    Glynn Parry (@GlynnParry1974) reported from Liverpool, England

    @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

  • GaryBan47314801
    Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • jenlew1983
    Jeanette Lewis (@jenlew1983) reported from Liverpool, England

    Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

  • Crosby71
    Lee (@Crosby71) reported from Seaforth, England

    @_Ludachris @virginmedia Not any more, got **** of them ages ago

  • SharronRawlinso
    Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • kevsauno
    Kevin Saunderson* (@kevsauno) reported from Liverpool, England

    @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

  • NatashaVic
    Capitã Nat (@NatashaVic) reported from Liverpool, England

    @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

  • jameshughes911
    James Hughes (@jameshughes911) reported from Liverpool, England

    @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

  • cambo691
    Cambo (@cambo691) reported from Birkenhead, England

    @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ihateyids23
    get ****** (@ihateyids23) reported

    Internet down since last night...any updates? @virginmedia

  • nickncs_cP
    Nick S. (nickncs) (@nickncs_cP) reported

    @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

  • maatmouse
    Michelle L-Jones (@maatmouse) reported

    @Simon_Whale @virginmedia Never bothered. Just stuck with BT. Expensive but not a bad service

  • nickncs_cP
    Nick S. (nickncs) (@nickncs_cP) reported

    @itsuu___ yeah its a DNS or routing issue on virgin media's end. because the VPN connection is working all traffic is routed through that on the virgin media side. so to them they are connecting you to vpn, then it's the vpn that's connecting you to twitter.

  • AFC_OSRS
    Cobes (@AFC_OSRS) reported

    @AndyBtheatre @Simon_Whale @virginmedia Same here I had virgin for many years, never had issues always sorted my problems (not many) only changed as they dont cover my new area, and everything we had on virgin worked out £50 cheaper with sky.

  • original1hanwoo
    Ewan McLachlan (@original1hanwoo) reported

    @Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the £500 pound charge onto debt collectors.

  • sephiroth17181
    Seph (@sephiroth17181) reported

    @RevQntmBigfoot @virginmedia i would buy my own router but networking isnt my strongsuit when it comes to tech, all i know is anything is better than the pile of crap virgin supply "their latest and best router" has only 1 2.5gbe port and pisspoor wifi hence why they try pressure you into wifi boosters

  • joper90
    joe90 (@joper90) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Go with zen internet, 15 years and zero issues . Don’t go with the big ones

  • GottaBeCookie
    Gotta Be Cookie (@GottaBeCookie) reported

    Same issue time and time again, thanks @virginmedia

  • Cieran_Smith98
    Cieran Smith (@Cieran_Smith98) reported

    @DeviateDefiant @virginmedia @MoneySupermkt I left them last month after 12 years, also gone to open reach (EE) the service is far superior both the hard product and the customer service.