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Virgin Media

Virgin Media outages and service status in Wallasey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wallasey, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 8, 9:28 PM GMT+1.
  • 48% TV (48%)
  • 35% Internet (35%)
  • 9% Wi-fi (9%)
  • 7% Total Blackout (7%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Prenton, Ellesmere Port, Liverpool, Birkenhead, Wirral, and Prescot.

CityProblem TypeReport Time
Skelmersdale TV 1 day ago
Prenton Internet 2 days ago
Ellesmere Port TV 2 days ago
Liverpool Internet 3 days ago
Liverpool Internet 4 days ago
Liverpool Internet 5 days ago

Nearby cities with recent reports

Liverpool

5 recent signals

3 days ago
Skelmersdale

1 recent signals

1 day ago
Prenton

1 recent signals

2 days ago
Ellesmere Port

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

  • Mick_McIver1984
    Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, England

    Anyone else useless @virginmedia gone down got no internet house is in melt down

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

  • Nicolajb87
    Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia is honestly the worst company for WiFi

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

  • StuartWilksHeeg
    Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England

    I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

  • Crosby71
    Lee (@Crosby71) reported from Seaforth, England

    @_Ludachris @virginmedia Not any more, got **** of them ages ago

  • DaveMbootlebuck
    DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England

    @virginmedia No. Can’t get through. I’ve just submitted a complaint

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia thanks for the awful internet service, f*cking useless you are

  • GlynnParry1974
    Glynn Parry (@GlynnParry1974) reported from Liverpool, England

    @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

  • clarebellla
    Clare B (@clarebellla) reported from Liverpool, England

    @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

  • VeryGrumpyKev
    Kev (@VeryGrumpyKev) reported from Birkenhead, England

    @virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.

  • hayleybaker25
    Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

  • tweetsfromchlo
    Chlòe (@tweetsfromchlo) reported from Liverpool, England

    Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

  • 111O1O1O11O
    lloyd #utft (@111O1O1O11O) reported from Wallasey, England

    No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

  • laineypb2109
    Elaine Brown (@laineypb2109) reported from Birkenhead, England

    @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OSwift7
    Anthony Ellis (@OSwift7) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • RedfieldBS
    A Gang Of One (@RedfieldBS) reported

    @virginmedia going on to me about a switch of my home phone that I haven't had and still did not want on my subscription for the last 25 years, just **** off will you and take it off the bill. How many text ******* messages and emails for a service no one ******* wants. **** off.

  • sodiumlights
    Sodium (@sodiumlights) reported

    So, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...

  • fpl_goldenboys
    FPL Hornet (@fpl_goldenboys) reported

    @virginmedia Down every day this week, utter crap

  • dannyjcorr
    Danny J Corr 🤖 (@dannyjcorr) reported

    @virginmedia is there an issue with Virgin TV Go app? Any on demand shows I am trying to watch from 2 weeks ago onwards have audio drop outs every ten second or so. Just updated it and still an issue?

  • marypaul32
    mary32 (@marypaul32) reported

    @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

  • ColinFenn45
    Colin Fenn (@ColinFenn45) reported

    @virginmedia I forgot to mention, during these low signal periods, when using okla speed checker download speed can be as low as 8mbps and upload often a little higher. Using the website fault checker does not register any problems , Colin.

  • macaz1977
    Ian McWilliams (@macaz1977) reported

    @virginmedia your WiFi is terrible in the NE16 postcode. Can you have a look into it please?

  • ScepturaMelody
    Melody Lane-Hayman (@ScepturaMelody) reported

    @virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels

  • CarryOnGemma
    CarryOnGemma (@CarryOnGemma) reported

    And the two guys who help us get our media up and running don't get a mention because Virgin have not asked us how they did. That'e because they were from another region and it doesn't represent how **** VIRGIN MEDIA is in Scotland.