Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44 and CH45.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 01/24/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Wallasey, Liverpool, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • addsimpson Adam Simpson (@addsimpson) reported from Liverpool, England

    @virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps

  • Jodada_Films davey mc (@Jodada_Films) reported from Birkenhead, England

    @virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @rteifler @virginmedia We have been a loyal customer for many years 👍😎

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never buffers with the ***** videos

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia problems again with virgin broadband and phone in my area not good enough.👎

  • LiamFitzy9 Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England

    @sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you

  • AlisonHopkin Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, England

    @virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline

  • beakybox CHELLE | ✞-4∇3:3 (@beakybox) reported from Seaforth, England

    How much longer is the broadband gonna be down @virginmedia

  • anfield_sports Anfield Sports (@anfield_sports) reported from Liverpool, England

    Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off

  • NuttyNCool Michael McGiveron (@NuttyNCool) reported from Seaforth, England

    @lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Liverpool, England

    @virginmedia WHY is your online accounting so so bad. Page never loads

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hydeinwitney Anthony Hyde (@Hydeinwitney) reported

    isn't it funny @virginmedia I have logged into my Virgin media account, gone through the trouble shooter to be told that my service is fine. I then ring up and I'm presented with an automated message saying there is a problem in my area and the engineers are working on it

  • CliveGowing Clive Gowing (@CliveGowing) reported

    @virginmedia @O2 Avoid Virgin been a customer for 23 days and 22 of this days TV not worked. 2 engineer visits and an it ticket that was raised 29/10. Been promised call backs 9 times that haven’t happened. Company full of excuses who argue with customer if they can’t resolve your issue

  • davedpg David Edwards (@davedpg) reported

    @virginmedia Before I let my plan run for another year, what network are you going to be using for mobile?

  • davedpg David Edwards (@davedpg) reported

    @virginmedia But for now, is the 4G coverage done by EE or Vodafone? I couldn't care less about 5G signal

  • this25974057 this (@this25974057) reported

    @Ebbles1 @virginmedia I'd take this as a sign that you should find a better service provider. Speaking from experience Virgin Media have gone right downhill and you'll have nothing but trouble. This is just the beginning :/

  • gerardjgorman Gerard Gorman (@gerardjgorman) reported

    @virginmedia But if you are in a helpful mood then you might explain why the virgin media status page reports perfect service but then I phone up they confirm there is a major multi-day outage. Not a good luck.

  • xboxandps4fan Tony Harrison (@xboxandps4fan) reported

    @NewOnNetflixUK Given up with streaming services, renting or buying DVDs and Blu Rays is the more reliable way to go. Digital is too fickle with licences and legal issues. One minute available, next minute gone. Also Sky/BT/Virgin Media is good, when your show is on, record and watch it whenever

  • PeterJ98SW Peter | The Scarlet Witch 🔥❤️ (@PeterJ98SW) reported

    @virginmedia are a bloody joke have to wait another 2 weeks now for Wi-Fi to be installed after our original date never even got saved into the system 😡 never using this **** service again

  • albenzies Sternhammer (@albenzies) reported

    I have to say @virginmedia is the worst! I have to rest my WiFi hub multiple times a week & when I call them all I get is an automated system telling me to rest my hub which I do, it gets better then worse again. I’ve never been able to speak to an actual person! Unbelievable

  • Dallianceuk Carl (@Dallianceuk) reported

    @virginmedia @MarczenkoStefan It's a real shame that the TV companies don't invest the same time, effort and money in support as they do in sales and marketing.