Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Prenton, Prescot, and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 1 day ago |
|
Liverpool
|
Internet | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Skelmersdale
|
Total Blackout | 7 days ago |
|
Skelmersdale
|
TV | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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SR🦄 (@_StephRooney) reported from Liverpool, England@virginmedia Its not working again so you better fix it
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gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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Paul Smith ✋ (@smiggerpaul) reported from Seaforth, England@virginmedia hello there, I was cut off after 33 minutes! I want to reduce my monthly bill. I would the tv package to go down to the basic, can you help?
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SharmaUC (@Anupdesh_UC) reported from Liverpool, England@virginmedia is there are service interruptions in L11? I’m not able to get access to the internet..
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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Nathan Booth (@Nathann_B) reported from Liverpool, England@virginmedia I’ve just told told by one some in your team that, there trying to educate me and that I’m rude. After I asked to speak to there manager because they wasn’t getting the reason of my call today
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paul sanders (@psanders1976) reported from Seaforth, England@virginmedia Any chance you firm of cowboys answering the phone to your customers , absolutely disgusting customer service keeping people on hold for over an hour then cutting them off
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SR🦄 (@_StephRooney) reported from Liverpool, England@virginmedia I know that it says there are issues in the area
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Tori Sprung (@torisprung) reported from Liverpool, England@SkyHelpTeam We haven’t been booked in. Following some quick and informative enquiries, @virginmedia can install a new service in 3days; yet, a @SkyUK engineer can’t come out to us for over a week? When we pay a monthly small fortune, this all feels like terrible customer service
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Nathan Booth (@Nathann_B) reported from Liverpool, England@virginmedia Well I was meant to be getting a phone back at 1 to speak to the manager, because of how one of your customer service spoke to me earlier on but no phone call
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gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, EnglandInternet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia
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Paul Gee (@PaulGee1993) reported from Liverpool, England@virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received
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gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Phillip (@philtrucker1510) reported from Birkenhead, EnglandYour customer service is shocking @virginmedia
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Phillip (@philtrucker1510) reported from Birkenhead, England@virginmedia any chance sorting out your internet issues in bromborough / Eastham it's a joke told you have sorted out the chip playing up yet loads locally still having problems
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Paul Gee (@PaulGee1993) reported from Liverpool, England@virginmedia I need help with getting a number so I can call up and cancel the subscription we have. The broadband has been terrible for over a month now. Was told last week there was an issue with the router and we would receive support and have had none and it’s impossible to get though
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Tony Carroll (@tonycarroll14) reported from Liverpool, England@virginmedia Hi guys, was wondering if you could please help my Virgin isn't working!
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Capitã Nat (@NatashaVic) reported from Hoylake, England@virginmedia I just moved home and I transferred my services. They said everything would work fine but it’s not happening. I’ve been trying to contact your helpdesk both by phone n live chat the entire morning without success Help me please I need the internet as I work from home
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sarah ellingham (@liverlas) reported from Liverpool, England@virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough
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gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, EnglandDoes anyone have virgin media who can help me please before lose the plot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🤔🤓joel👌😝 (@joellhobson) reported@virginmedia I’m just trying to cancel my old contract.
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Spencer Chuzzlewhit (@SChuzzlewhit) reported@virginmedia for the love of god. I’ve had a problem on my account for 21 days Now. I’ve made over 40 phones calls to resolve this and keep getting call centres in the Philippines. Well **** YOU…..my direct debit is now cancelled and I’m going to @skytv
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ArcticFox19779 (@ArcticFox1977) reported@virginmedia The only option is for a date to be given where an engineer is available and turn up. I've been given 4 dates where engineers are available but don't show. Virgin is probably the worst company in solving issues that I've dealt with.
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Simon Turtington (@simonturt) reported@virginmedia, without shadow of a doubt, the most shambolic, woeful, inept customer service you could ever have the misfortune of enduring. I would elaborate further here but I would very quickly run out of characters. So I will sit patiently for today, but tomorrow - 💥 💥 boom
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Dag (@TKWDagfari) reported@virginmedia While appreciated, not the moat helpful when you rely on the service to work from home. Ten hours for an area fault seems extreme, especially with no information
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David Walker (@DavidWa00648487) reported@virginmedia @ciaranharkin I've been waiting on the phone now for over an hour, typical disgusting service from virgin. Can't be bothered with their customers.
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kaz (@caroline19237) reported@virginmedia @Shimbolina No Virgin, Yodel have had issues for at least 3 days
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will lister 💯 🏴 (@willlister70) reported@virginmedia Been waiting 5 days for an engineer to come out he’s meant to be here tomorrow but I’ve just received a text saying it’s been out on hold to investigate a network problem with my services so if doesn’t resolve the problem will I have to wait another week for an engineer
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Joely 🕊 (@JoelyPendleton) reportedi’ve been on whatsapp chat with virgin media since 2pm today trying to cancel my wifi for my uni house and if i have to tell one more bot or human that it’s a student house and i just want to cancel i don’t want to upgrade i’m going to die
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Laurielindsay (@Lauriel09414480) reported@virginmedia How many times do you let someone down and fail to communicate with customers regarding your service?