Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wallasey come from postal codes CH45 and CH44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wallasey |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Internet | |
| Eastham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
-
Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
-
Gary Banks
(@GaryBan47314801) reported
from
Liverpool, England
@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
-
Berni Turner 🖤🌹
(@BLTwitchy) reported
from
Liverpool, England
@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
-
Jonesy
(@RWBJ1997) reported
from
Liverpool, England
@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
-
Sarah Hill
(@Its_Sal_Queen) reported
from
Liverpool, England
Would love to be able to start work @virginmedia, but the Internet is down.
-
James
(@jgrailpics) reported
from
Liverpool, England
When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?
-
Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
-
Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
Internet down no good when working home #virginmediadown #virginmedia
-
Mick Mc 23
(@Mick_McIver1984) reported
from
Kirkby, England
Anyone else useless @virginmedia gone down got no internet house is in melt down
-
(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ
(@beakybox) reported
from
Litherland, England
@virginmedia broadband being down again, how, why
-
Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
-
DM 🦌
(@DaveMbootlebuck) reported
from
Litherland, England
@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
-
James
(@jgrailpics) reported
from
Liverpool, England
Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
-
DM 🦌
(@DaveMbootlebuck) reported
from
Seaforth, England
@virginmedia No. Can’t get through. I’ve just submitted a complaint
-
Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
-
Dave Tarleton 💙
(@davetarl) reported
from
Wallasey, England
@virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!
-
Amanda Ralph
(@aralph50) reported
from
Liverpool, England
Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
-
Emma Latham
(@EmsydilemsyL) reported
from
Liverpool, England
@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
-
Jemima
(@JemimaCamhs) reported
from
Garston, England
@virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks
-
Rebekah Jones
(@RebekahP1nk) reported
from
Prenton, England
@virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eggs on Toast
(@eggsontoastblog) reported
@virginmedia it has been activated, it is still not working - it's incredibly frustrating
-
Aarron Crumley
(@AarronCrumley) reported
@virginmedia I've tried calling 2x times & I can't get through. Being advised that this is due to a technical issue on your end? I need to cancel services but can't get through both on 29/01 & today. Numbers called - 0345454111 & 08000522001 Plz tell me how I can cancel?
-
Em's
(@EmsC33) reported
@virginmedia Still not working! Status checker not working!!! TN23 area when is broadband and tv going to be back up???
-
Dell Boii
(@DellB0II) reported
@virginmedia has literally the worse customer service ever, have been trying to contact them for the past week, with wait times of each call over an hour than the call randomly cuts off.
-
Izhavo Salas
(@IzhavoS) reported
@virginmedia I know a number of people have reported damages in my area, but wanted to bring it up again as this has been going on since October with no solution. w43ap is the affected area
-
B
(@BE97814771) reported
@Ofcom are you investigating @virginmedia ? like many others I’ve spent hours on different occasions ringing to cancel and they cut you off (you get straight through to add a service). Via WhatsApp I’ve asked 25 times over 30 hours they still won’t let me leave..
-
Sally Shiers
(@sybersall) reported
@virginmedia appalling service when you ring to get support as in financial difficulties ..and cold unsympathetic staff don’t help then cut you off. We have been loyal a customer for 20 years 🙁🥲how do I get help..
-
Neil Rigby
(@Riggerstweets) reported
Day 4. Still impossible to get through @virginmedia - the @TheRFL Championship starts in a couple of hours and it's not possible to subscribe with them as everything is down and customer care doesn't exist. Great stuff.
-
Mark skeens
(@OfficialMSkeens) reported
@virginmedia been trying to call you for days to cancel the TV package but your phones are never answered. Is there a quick way to rectify this please?
-
SAG
(@SAG95402459) reported
@virginmedia Please read my previous tweets. I've called to cancel but your staff hung up me and now when you call you're told by the answerphone that they cannot deal with your request due to issues at Virgin. That's fine @virginmedia, i can deal with that myself and cancel my DD.