Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH45.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 01/11/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Eastham, Wallasey, Skelmersdale, Prescot, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomEastham Internet
United KingdomWallasey TV
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • Niarosita_ Nia (@Niarosita_) reported from Liverpool, England

    Why are virgin media so shit (I’m willing to bet it’s because of Branson)

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    No Internet. Hope @virginmedia fix whatever the fault is soon

  • kevello afc warner colts u15s (@kevello) reported from Liverpool, England

    @virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡

  • originalkitten originalkitten (@originalkitten) reported from Formby, England

    @virginmedia you go down on me more than my ex boyfriend ever did!

  • ShitofHan Hannah🌹 (@ShitofHan) reported from Liverpool, England

    Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

  • Gregster29 Greg O'Connell (@Gregster29) reported from Wallasey, England

    .@virginmedia not having the best customer services experience, and it's not due to Corona. 1st time around I was cut off. 2nd time, CSR couldn't get her system to work, but he colleagues was working, yet she wasn't allowed to transfer my call to them, so I'd need to call back.

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

  • KathyyyLouiseee Kathy Louise (@KathyyyLouiseee) reported from Liverpool, England

    @virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)

  • robbuc10 Robert Buckley (@robbuc10) reported from Birkenhead, England

    @virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(

  • snicky37 nicola mason 🕷 (@snicky37) reported from Birkenhead, England

    @virginmedia I have been trying for over 4 weeks to cancel my current package which we had as a special offer for the past year, i have received a bill which which is full price!, finally today my husband got through she was rude and hung up. HELP!!

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • robboliam liam (@robboliam) reported from Liverpool, England

    @privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaArmitage_x Emma Armitage (@EmmaArmitage_x) reported

    @virginmedia customer service is shocking!!😫😱

  • StuBram2 Bram Bram Bigelow (@StuBram2) reported

    @virginmedia My service is still connected for now. My final billing date was 09/02/23 and my service is to be disconnected later this month

  • RyeBreth RB (@RyeBreth) reported

    @virginmedia The usual, can't find any issues etc. It's the WiFi capabilities of the router, it's so weak and unusable that there's little point in having WiFi when trying to work on Teams calls etc without it lagging and dropping out etc etc etc.

  • mattmetal Matt Baker (@mattmetal) reported

    @virginmedia Hi. I'm a virgin media customer

  • M_D_Lawless martin (@M_D_Lawless) reported

    @virginmedia The issue is I’ve paid over the agreed amount and I still have no internet!

  • nicklascoker Isaac (@nicklascoker) reported

    @virginmedia so what are you going to do about it? nothing? just sorry? I've made a commitment to an area partly because of you misleading service, you've wasted almost 4 months and all you tell me is sorry? Are there no cables in the area? how come neighbours have virgin i can't have it?

  • SadrAmir shark (@SadrAmir) reported

    @virginmedia @virginmedia your app says there is an issue in the area for the last 6 months. Do you have any plans to fix it? Or you just happy to carry on with your poor service? Is this a management issue? If it was technical it should have been resolved by now

  • Virginhelp__ Virgin Help (@Virginhelp__) reported

    @Susanknight2S @virginmedia We don’t want ur **** money anyway, we’re ******* minted, thanks👍

  • phil_b Phil B (@phil_b) reported

    @virginmedia Now the phone service comes through the hub, we have no landline phone service either… will call with Mobile

  • M_D_Lawless martin (@M_D_Lawless) reported

    @virginmedia Same issue im having now we just keep going around in circles! Can you please put my internet back on so I can find another provider