Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH45 and CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 01/22/2026 15:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, Ellesmere Port, Eastham, Skelmersdale, Prescot, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey Wi-fi
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • Radebreast Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

  • MirLADas phil61efc (@MirLADas) reported from Liverpool, England

    @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

  • J0er_82 Jo3r (@J0er_82) reported from Garston, England

    @virginmedia whys your Internet ****?? Never works when I want it to

  • ColinBe76578911 Colin (@ColinBe76578911) reported from Liverpool, England

    @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

  • NatashaVic Capitã Nat (@NatashaVic) reported from Liverpool, England

    @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

  • MarkLangshaw Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

  • Radebreast Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia is honestly the worst company for WiFi

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • JohnMurphy9172 murf (@JohnMurphy9172) reported from Liverpool, England

    @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

  • 92Tevs Thomas Evans (@92Tevs) reported from Liverpool, England

    @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

  • Nicolajb87 Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

  • BootleFCBucks Bootle Bucks (@BootleFCBucks) reported from Liverpool, England

    @JamesSymes8 Virgin Media. It keeps going really bad.

  • StuartWilksHeeg Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England

    @tonymc39 @virginmedia Really, truly shockingly terrible.

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

  • kevsauno Kevin Saunderson* (@kevsauno) reported from Liverpool, England

    @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

  • MarkLangshaw Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jmkmallan Jacqueline Allan (@jmkmallan) reported

    @virginmedia even better on hold for over 2 hours and you hang up on me!! Formal complaint on its way!!!!!

  • Darrensailes Darren Sailes (@Darrensailes) reported

    @virginmedia hi do you support esims? TIA

  • clarelfc Clare Moroney 🔗❤️🦁💍 (@clarelfc) reported from Coventry, England

    @virginmedia It says that the signal strength is great.... which it normally is apart from the 10 times it drops throughout the day!

  • Aiken_Drumn Louis Rogerson (@Aiken_Drumn) reported

    @virginmedia my Internet has gone to **** today, despite resetting router twice, and others on street confirmed fine. Can you investigate please?

  • enchanted1966 Helen Stephanie (@enchanted1966) reported

    @virginmedia how do I put in a complaint

  • enchanted1966 Helen Stephanie (@enchanted1966) reported

    @virginmedia @tombiliboobar Ours keeps losing signal

  • RainaMcGump Unicornface (@RainaMcGump) reported

    @virginmedia To post in the forums, we have to log in... this is the issue. We are unable to log in!

  • andyjfletcher81 Andrew fletcher (@andyjfletcher81) reported

    Hello @virginmedia why aren't you answering? Your customer service is terrible!!!

  • wattothfc Matty Watkins (@wattothfc) reported

    @virginmedia hi, i am getting the error code 7400 on one of my boxes and can watch anything as a result. Can you help

  • ChrisGoodsell83 Chris Goodsell (@ChrisGoodsell83) reported

    @virginmedia I know times are busy but we are looking at repackaging an account been paying your auto increase since July. 45mins on hold is there any other way we can review the account and bring the price down?