Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prenton and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Prenton |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Mischa
(@mischaparry) reported
from
Wallasey, England
Marvellous Stuck in isolation & Virgin Media goes down. Broadband, tv, the lot 😩🔫
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Graham Duke
(@coffiman48) reported
from
Maghull, England
@virginmedia tv service down have been waiting for an hour on hold I have just moved a week ago to virgin and in 20+ years never had this problem with sky
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬
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Woods Holistic Wellness
(@woodsholistic) reported
from
Roby, England
@virginmedia @richardbranson Despite receiving a text message to say the fault in my area has been resolved I still have no service at all. TV, Phone and Broadband are all down.
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia Working ok thay then dissmiss what I was saying putting the phone down.....rude and ignorant..... my wifi hasnt worked since it was put in and still doesn't..... worst service I have ever experienced
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Garston, England
Seriously @virginmedia if you think I'm paying for the sports channels for this month you can take a running jump!! Come collect your stuff and **** off you robbing bastards at least **** Tirpin wore a mask!!
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia really not a happy camper. My package is getting too expensive & when I called to ask for it to be reviewed & reduced, the call centre agent INCREASED the price, while reducing the package. I've been a customer for 10 years for all my media services
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anthony dowling
(@toshlfc) reported
from
Liverpool, England
@spuddy1878 @virginmedia Try logging out in your phone and then login on your iPad might only be able to log on 1 device at a time 🥴👍🏻
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Steve Mulville
(@SteveMulville) reported
from
Seaforth, England
@_currie @JoBlytheTV @kerriegosneyTV Looks good John and thanks for sending pic. At this rate i will be able to cancel my Virgin Media package ha📺👍never usually home in time🚚
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia it's been a good day today I left @virginmedia as they were the worst company I have ever had to deal with..... I hope I never hear from you again
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Glyn Fletcher ⭐⭐⭐⭐⭐⭐
(@glynfletcher) reported
from
Liverpool, England
@virginmedia are just great, takes 25 mins to speak to someone who cant help or understand the problem so they put me though to the "concern team" but I'm cut off whilst on hold !
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@robcmay @virginmedia That's Public's problem in 11 years of tory Britain. Company profits absolutely soared, Public's rights completely disappeared. Know one to turn to to fight
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Anfield Sports
(@anfield_sports) reported
from
Liverpool, England
Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!
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Hayley Baker
(@hayleybaker25) reported
from
Liverpool, England
@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!
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Graham Duke
(@coffiman48) reported
from
Maghull, England
@virginmedia have been experiencing problems with v go app for 2 days keeps saying service not available and also remote app will not load keeps freezing are you having problems
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
I see @virginmedia have it sorted. You can only cancel or suspend your sports subscription if you call them. Reduced call centres meaning massive waits on the phone. But if you don’t pay they cut your internet and tv off at the time of most need. Let us do it online!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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shaun frere
(@frere23) reported
@virginmedia @Virgin been trying to contact you for nearly 2 weeks through calls emails and your live message service still no further with my concerns, what an absolute joke, 😡
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Danielle P
(@danbamkiwi) reported
@Mark_Phillips66 @virginmedia I am also in NW5 and have been unable to work for the last 2 days due to this issue. The phone message is vague and unhelpful. When will this be resolved?
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•!•
(@MissingGym) reported
@virginmedia FIX THE INTERNET FFS
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Jason Sinclair
(@jlsinc) reported
@virginmedia @Mark_Phillips66 When is this going to fixed in NW5? Days now, and no way of getting info because zero customer service on phone. Impossible to home-work/school. Again.
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🦙Bec🍩
(@becsj7) reported
@chriswoods84 @virginmedia Yep! Had two letters saying they’ve been trying to get hold of me... try my numbers and you might actually get to speak to me. Website help I waited all day to deal with it. The text number was 38 hours later!!
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Juan Hernández
(@Jamamelio) reported
@virginmedia I've been without WiFi now for goig on 3 days. Numerous area faults reported and claimed to be fixed. Still no internet. Tried to talk to a human after going through all online support. Tried for 90 mins yesterday, going for another hour today on hold. HELP!!!
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Plums #SoarGaming
(@sbraithwaite100) reported
@virginmedia please can I get on the phone to someone to sort out our broadband, Tv and mobile services. The message method doesn’t work. I’m sick of my WiFi being awful. Please can I get a response because you can’t change anything from home
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Steve
(@michaels_shad) reported
@virginmedia On hold now for 50 minutes to report my landline out of service. Think VM are using the Covid excuse for a rubbish service.
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Andy Parkhouse
(@andyfacts) reported
I have been an @virginmedia customer for 10 years, mostly been good. But I have spent all day trying to change my broadband service (had chat open since 8.30am). Retention have (1) asked me if I want to cancel (2) disconnected me from chat. How is this retention?
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Anne Archell-Green
(@AnneArchell) reported
@DiabolicalMissy @happimess73 @virginmedia They are appalling. Offered us £20 compensation for not having a landline for 28 days, but only if we stayed with them and didn't pursue complaint??! Complaint going to the ombudsman now.