Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Ellesmere Port, Wirral, Liverpool, Prescot, Skelmersdale, Bootle, and Prenton.

City	Problem Type	Report Time
Birkenhead	TV	19 hours ago
Ellesmere Port	E-mail	22 hours ago
Wirral	TV	1 day ago
Ellesmere Port	Wi-fi	4 days ago
Liverpool	Internet	7 days ago
Liverpool	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Ian Hawksey (@ShanklyBob77) reported 5 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  CryptoDan2k (@CryptoDan2k) reported 6 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  CryptoDan2k (@CryptoDan2k) reported 7 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Josh (@Parleyyyyyy) reported 10 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Gary Banks (@GaryBan47314801) reported 12 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Graeme Radebe (@Radebreast) reported 13 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  CryptoDan2k (@CryptoDan2k) reported 15 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Tony (@AckerHeron) reported 21 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Mark Langshaw (@MarkLangshaw) reported 22 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Andy McKeown (@AndyMcK1982) reported 25 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Rebekah Jones (@RebekahP1nk) reported 26 minutes ago from Prenton, England

  @virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..

• 
  Maureen StewartJones (@supergran22) reported 30 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Lesley Murray (@les_murray71) reported 33 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Angus Gillan (@angusgillan) reported 35 minutes ago from Seaforth, England

  @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

• 
  Lee (@Crosby71) reported 35 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  James Hughes (@jameshughes911) reported 36 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  Alex (@embedded_iot) reported 49 minutes ago from Seaforth, England

  @virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 53 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  CryptoDan2k (@CryptoDan2k) reported 55 minutes ago from Roby, England

  @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

• 
  Thomas Evans (@92Tevs) reported 59 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D (@HopeForTo) reported 2 minutes ago

  @virginmedia We have but over the PO post code area as a whole, it seems to be affecting many customers . Its two issues and its not our equipment its yours.

• 
  DWS | Sound lighting Video installation services (@DWsound) reported 5 minutes ago

  @Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it

• 
  Shash (@shashpatel23) reported 6 minutes ago

  @virginmedia @HopeForTo Is this a joke! Estimated fix time after 5pm. Broadband and TV both down. Supposed to be working! Put prices up again and on one of the most important dates in TV history (WC26 Semi Finals) everything is down!

• 
  Dan Worley (@worleyyy) reported 8 minutes ago

  @Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.

• 
  Marks (@marksy316) reported 12 minutes ago

  @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect

• 
  Leo Gheorghita (@leogheorghita) reported 13 minutes ago

  @virginmedia @gwfvrowell In general you help with nothing.

• 
  Barry Bowerbank (@BazzaB1971) reported 16 minutes ago

  @virginmedia absolute bunch of amateurs, second time in 2 weeks my broadband and TV go down, trying to get an engineer visit is nothing but a ballache. I should just cancel and see you in court.

• 
  Emily Atkins (@bahallathegreat) reported 16 minutes ago

  @virginmedia what the hell guys sec time this week your internet has gone down in sm5 area. I was paying a bill what’s going on. I think I’m going to have to change back to BT after this contracts over

• 
  Murad (@Murxdkhxn) reported 17 minutes ago

  @virginmedia so I’ve had a total loss of connection. An engineer came to my property and said the issues are with the wires from the main leads which are on another street that leads to my property. How can this issue be resolved asap?

• 
  Garry (@gwfvrowell) reported 19 minutes ago

  Usual poor standard of customer service @virginmedia 🤬🤬🤬