Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Upton, Skelmersdale and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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jude parkin
(@JudeParkin) reported
from
Ellesmere Port, England
@virginmedia Trying to cancel an engineer appointment for tomorrow.. nothing on line to be able to cancel ? Tried calling 150 after 10 minutes got cut off !
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!
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Maria McCool Davis
(@MariaMcCool) reported
from
Liverpool, England
@virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?
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Spooky Monk 🦇 🎃
(@trendylefty) reported
from
Birkenhead, England
@NotABotHonest_ @virginmedia Richard Branson has finished counting the money he got from taking the NHS to court and is now on his private Caribbean island beach giving precisely zero ***** about your problems. 👍
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Lisa
(@LisVegas81) reported
from
Seaforth, England
@virginmedia @AndyMcknight67 I am exactly the same going round in circles and I have “signal boosters” which make the wifi go off!!!
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia so slow today ookla says nope can’t even run a test!
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia is there an issue with Internet in the L30 area? Been on and off for last two days wfh is painful!
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Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Major
(@RhysMajor9) reported
@virginmedia It says nothing in my area but can't run a scan on my equipment. However this is going down every 30s. I reported it via live-chat and they claimed they fixed something over the chat with my hub. Still continues to be poor however.
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Mike Cooper
(@MikeCoo40601951) reported
@virginmedia Yes I've raised a complaint but confused as to why I was only told about the delay 1 or 2 days before the install date. Fortunately @NOW have come to the rescue and are providing me with a connection. But I will be sending their bill to you guys.
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ME Foggy Dog 💙
(@MEFoggyDog) reported
@virginmedia Don't know. Had issues since 4pm.
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nourislam
(@nouri_montana) reported
@virginmedia I am only aware of the broadband as it is a massive one. No one on ur team had told me anything regarding a TV or landline issue.
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nourislam
(@nouri_montana) reported
@virginmedia About an hour ago, they just said they will email the manager of the technician department and nothing more. They did not want send out emergency technicians nor do they want provide us with priority appointments.
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Ross
(@RossUKRFC) reported
If @ScotlandSky and @virginmedia are claiming this match on 503 is in HD they are having a laugh. On the main camera the quality is so bad you cant read names on shirts or sponsors. I've seen better on VHS!
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Frances Sullivan
(@Frances17721304) reported
@virginmedia please update on lack of subtitles on prime time television for your hard of hearing customers? Also the lack of subtitles on your On Demand services? This is an ongoing issue that needs to be looked at asap!
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Amy messenger
(@Amy_messenger27) reported
@virginmedia your company is a joke!!!! No technicians available for my appointment that was scheduled for today!! Now been told I've got to wait until NEXT WEDNESDAY!!! for you to come and fix your problem!! So in total that will be 11 days with No TV and NO Internet! Shocking!!
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Joe Elson
(@joe_elson) reported
@virginmedia I've been struggling for days to try and cancel my broadband. I signed up last week and wanting to cancel. Someone has turned up today and installed a box on my wall without my permission. Really disappointed. I'm within my rights to cancel from my cooling off period
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Gettothechopper
(@Gettothechoppe) reported
@virginmedia Un Happy to what resolution !!!! The agent offered no response other what do u want me to do Which I took that they couldn't be arsed (pardon the language) What do do when you are met with apathy Having worked for the govt I know what customer standards are