Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wirral, Ellesmere Port, Prescot, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Birkenhead	TV	2 days ago
Liverpool	TV	3 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	7 days ago
Liverpool	Wi-fi	8 days ago
Liverpool	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  CryptoDan2k (@CryptoDan2k) reported 3 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 5 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Rob (@Robertlfc_) reported 11 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Ray Waring (@RayWaring) reported 14 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Andy McKeown (@AndyMcK1982) reported 25 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Christopher Bray (@cbray72) reported 26 minutes ago from Liverpool, England

  @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

• 
  Andy McKeown (@AndyMcK1982) reported 33 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  Maureen StewartJones (@supergran22) reported 35 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Nicola Bates (@Nicolajb87) reported 36 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Maureen StewartJones (@supergran22) reported 38 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Jonesy (@RWBJ1997) reported 41 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  CryptoDan2k (@CryptoDan2k) reported 43 minutes ago from Roby, England

  @virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?

• 
  Lesley Murray (@les_murray71) reported 46 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  CryptoDan2k (@CryptoDan2k) reported 50 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Tim Jackson (@TimmyJ1972) reported 52 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  James Hughes (@jameshughes911) reported 53 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  Elaine Brown (@laineypb2109) reported 54 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Rob (@Robertlfc_) reported 57 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Alex (@embedded_iot) reported 58 minutes ago from Seaforth, England

  @virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem

• 
  Sharron Rawlinson (@SharronRawlinso) reported 59 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul THORNE (@harrewis) reported 4 minutes ago

  @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

• 
  David Gardner (@LeylandDavid) reported 4 minutes ago

  Only telephone is working in PR25 1UJ (no Internet or TV services). Any idea when service will be resumed please? @virginmedia

• 
  FNATIC Saltyy (@saltyy_savage) reported 8 minutes ago

  @GothGuyGamer @virginmedia Customer service is terrible

• 
  Jim (@JamesBa34076749) reported 12 minutes ago

  @virginmedia The game is over, i haven't been able to watch it. Poor service from @virginmedia

• 
  David Weir (@dweir3132) reported 13 minutes ago

  @KevvyJ63 @SkySports @virginmedia Same error here - could watch Wigan Rugby or any footy. Shite Service at Premium Price.

• 
  𝕳𝖊𝖑𝖎𝖔𝖌𝖓𝖔𝖘𝖙𝖎𝖈 ✍ ☠️🏴‍☠️⚓ (@No008008) reported 17 minutes ago

  @Sargon_of_Akkad @pritipatel Happy cant get a resolution from virgin media because Kolkata exists day

• 
  Andrew Birt (@MacBirt22) reported 18 minutes ago

  @virginmedia yet again let down by your company, first day of the football season, beers in the fridge, mates around and we end up listening to the game on the radio, your ability to utterly ruin people’s weekend is on another level, am I surprised NO, a complete shambles

• 
  Sam Rees (@SamReesO) reported 20 minutes ago

  @virginmedia @eirwenjulia Perhaps… refund the downtime and fix it? That would be super helpful..

• 
  PD1882 (@PD1_8_8_2) reported 28 minutes ago

  @virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.

• 
  Mike Hughes (@mike96hughes) reported 30 minutes ago

  @SeanSpencer2004 @SkySportsRL @virginmedia They’re ***************. Ours has been down for 3 weeks now. I got a text off them last week saying it’s all fixed. It certainly isn’t 🙃