Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Prenton, Liverpool, Prescot and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Total Blackout | |
| Skelmersdale |
TV | |
| Prenton |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
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Brown Pigeon
(@brownpigeon1) reported
from
Liverpool, England
@APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap
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Kim Shelley
(@KimmyLFC) reported
from
Seaforth, England
@virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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Lisa
(@LisVegas81) reported
from
Seaforth, England
@virginmedia please help online isn’t getting me anywhere, no one answers questions this is my last hope.... I need a signal boost due to working from home... help
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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gleeson
(@johngleo) reported
from
Liverpool, England
@virginmedia is there an internet problem in the Norris green area
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Anthony ajones
(@Anthony1981Feb) reported
from
Birkenhead, England
@virginmedia Still running slow. Averaging around 9-10mbps
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.
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Dr Jane F. Wilkinson
(@chlamityjane) reported
from
Wallasey, England
Just tried to contact @virginmedia as we have no WiFi even tho the signal looks strong & like we’re connected - nil. Using data now. In a horrible circuit of click this then that.... come back to same ‘contact us’ page! 😩 An update please @virginmedia !
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JC🔴⭐⭐⭐⭐⭐⭐
(@JoeyCaldwell) reported
from
Roby, England
@virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service
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Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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Gray H
(@gray_h81) reported
from
Roby, England
@virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@virginmedia @Ebb1 @DeejayEnforcer You could start with your website, would allow people a degree of self help instead of seeing “Oops there was a problem”
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Sheryl
(@Sheryl83) reported
from
Ellesmere Port, England
@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Edward Cawley
(@scubasteady) reported
from
Birkenhead, England
@virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel
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Mersey SEO
(@MerseySEO) reported
from
Seaforth, England
@virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝔅𝔯𝔬𝔤𝔢𝔫 𝔎𝔞𝔭𝔬𝔬𝔯
(@KapoorBrogen) reported
@Tom01494616 @virginmedia This was last night. Checked the service status. Came up saying “no problems in your area, all services are working as recommended”
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𝔅𝔯𝔬𝔤𝔢𝔫 𝔎𝔞𝔭𝔬𝔬𝔯
(@KapoorBrogen) reported
@virginmedia I checked the service status last night, said that my local area had no issues alongside said that all services were working as recommended. but was still getting lag spikes, i'm on one of the highest packages for internet 300+ download. and i'm getting under 200?
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korondi joco
(@korondijoco) reported
@virginmedia I'm using both wired and wireless connections and I'm experiencing slow speeds on both. Is it possible that the router is faulty?
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Queen B 🐝
(@MissJennx) reported
Are there Internet issues in b14?? Can't check service status page- tried that!!😡😡 @virginmedia
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Alice Burns
(@AliceStrath) reported
@paullewismoney Huge problems with Virgin media & Money They changed their mobile network last year, I now have no access ,new SIM doesn't work . To login to savings a/C they send access code to the mobile no - so no access to savings a/C either. Impossible to contact them
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Ben Gainey
(@bengainey) reported
@virginmedia and another 3x up/down
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Ronan
(@45de0ca4a6a442f) reported
@davecoghlan @MichaelMDowling @virginmedia For the money it saves, 45 mins isn't a long time. I'm thinking when I cancel/sign up with them I'll ring the sign up section. I figure the lad on the other end will help me cancel so he can get the sign up on his records.
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Rich
(@Ashby_19) reported
@virginmedia hi just spoken with your customer service team and it appears someone is sending out fraudulent cheques pretending to be refunds from you
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Miss Drummond
(@xfionax7_fiona) reported
@virginmedia Considering the email I was sent said it would be 28days to hear what was decided - the numerous phone calls I’ve had and terrible customer service I just don’t think it’s good enough. I’ve now been forced into a new contract or fork out to cancel...
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Queen B 🐝
(@MissJennx) reported
@virginmedia @donati_l This service status page does not work right now!! Stop directing people there!!!