Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Wirral, Prescot, Skelmersdale, and Prenton.

City	Problem Type	Report Time
Liverpool	Internet	14 hours ago
Liverpool	Internet	22 hours ago
Birkenhead	TV	2 days ago
Wirral	TV	2 days ago
Liverpool	TV	2 days ago
Liverpool	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Rob (@Robertlfc_) reported 3 seconds ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Hayley Baker (@hayleybaker25) reported 6 minutes ago from Liverpool, England

  @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

• 
  Martin Travis (@lurkinhead) reported 7 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Ian Hawksey (@ShanklyBob77) reported 10 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Lee (@Crosby71) reported 15 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Ray Waring (@RayWaring) reported 17 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Maureen StewartJones (@supergran22) reported 28 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Hannah McKay (@MadRabbitLady75) reported 33 minutes ago from Birkenhead, England

  @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 34 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 36 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Dave Tarleton 💙 (@davetarl) reported 36 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Mick Mc 23 (@Mick_McIver1984) reported 41 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Maureen StewartJones (@supergran22) reported 43 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Ndawana Youngson (@NdawanaY) reported 46 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Maureen StewartJones (@supergran22) reported 52 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Chlòe (@tweetsfromchlo) reported 53 minutes ago from Liverpool, England

  Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

• 
  CryptoDan2k (@CryptoDan2k) reported 53 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  Tim Jackson (@TimmyJ1972) reported 54 minutes ago from Garston, England

  @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 58 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Chris Wright (@ChrisWAzure) reported 58 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elias (@EB51_) reported 3 minutes ago

  Tell me why @virginmedia I’ve tried to set up broadband with yourselves but you’ve cancelled without telling me, I’m under the assumption that Monday 18th May that an engineer will be here to connect me up, However, after contact your customer service they have repeatedly…

• 
  Mary Erickson (@MaryEricks51284) reported 5 minutes ago

  @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

• 
  Gemma Murphy (@GemmaMurphyxxx) reported 6 minutes ago

  @virginmedia Been off nearly 24 hours. My nannan is elderly and she cant watch anything. She lives alone and pays a lot for this service. Its ridiculous.

• 
  Jo Hollis (@dizzytiggy) reported 6 minutes ago

  @virginmedia Is there really no way of watching my recordings from my 360 box while im away from home? With how much the service costs why cant I?

• 
  Dan (@DanSEFC) reported 8 minutes ago

  @virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed

• 
  standfreered (@standfreered1) reported 9 minutes ago

  @virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month

• 
  Bill (@NewGolfer1414) reported 10 minutes ago

  @virginmedia is an absolute joke of a company, been on hold 3 times for over 15mins for them just to hang up! Cancelling that direct debit then, *****!!!

• 
  Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported 15 minutes ago

  @virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech

• 
  Sarah (@sarahdaxsarah) reported 17 minutes ago

  @virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!

• 
  John M (@john1mccarthy) reported 17 minutes ago

  @virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄