Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Birkenhead, Ellesmere Port, Wirral, Liverpool, Skelmersdale, Bootle, and Prenton.

City	Problem Type	Report Time
Prescot	Internet	2 days ago
Birkenhead	TV	3 days ago
Ellesmere Port	E-mail	3 days ago
Wirral	TV	4 days ago
Ellesmere Port	Wi-fi	6 days ago
Liverpool	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Capitã Nat (@NatashaVic) reported 7 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Sam Tempest (@SATempest) reported 8 minutes ago from Heswall, England

  @virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 11 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  CryptoDan2k (@CryptoDan2k) reported 15 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  CryptoDan2k (@CryptoDan2k) reported 20 minutes ago from Roby, England

  @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

• 
  James (@jgrailpics) reported 20 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  CryptoDan2k (@CryptoDan2k) reported 22 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  CryptoDan2k (@CryptoDan2k) reported 24 minutes ago from Roby, England

  @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

• 
  Dave Tarleton 💙 (@davetarl) reported 26 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Colin (@ColinBe76578911) reported 27 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Alex (@embedded_iot) reported 31 minutes ago from Seaforth, England

  Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons

• 
  Kev (@kkgorny1972) reported 38 minutes ago from Liverpool, England

  @NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know

• 
  Mick Mc 23 (@Mick_McIver1984) reported 39 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Nicola Bates (@Nicolajb87) reported 43 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Graeme Radebe (@Radebreast) reported 43 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Cambo (@cambo691) reported 44 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Hannah McKay (@MadRabbitLady75) reported 50 minutes ago from Birkenhead, England

  @virginmedia After over 4 hours on chat it's dealt with thank you...... nearly 5 hours in total to terminate my services.....

• 
  Mark Langshaw (@MarkLangshaw) reported 53 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Tim Jackson (@TimmyJ1972) reported 54 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Alan Dean (@alandean1878) reported 55 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DWS | Sound lighting Video installation services (@DWsound) reported 7 minutes ago

  @Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it

• 
  GrandaJoe (@GrandaJoe0224) reported 7 minutes ago

  @Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!

• 
  thisisthatian (@thisisthatian) reported 10 minutes ago

  @Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence

• 
  Denise Swif5 (@DeniseSwif5) reported 10 minutes ago

  Virgin media Day 17 no service, gor a text today saying the external works will be in contact within the 14 days #absolute joke

• 
  Virgin Media News (@VirginMediaNews) reported 10 minutes ago

  A man is in a serious but stable condition in hospital following a shooting incident in Limerick. The incident happened at a residence on Hyde Avenue in Ballinacurra Weston at around 4.30pm yesterday. A man in his 60s was taken to University Hospital Limerick to be treated for serious injuries. Gardaí are appealing for witnesses and say investigations are ongoing. 📺 More on Virgin Media PLAY

• 
  Matthew Illingworth (@MJIllingworth) reported 20 minutes ago

  What compensation am I entitled to as every other day there is an outage in my area. I require constant connection to WiFi and this just isn't providing that service. It's too inconsistent and I'm looking to end my contract because of tgue @virginmedia

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 20 minutes ago

  @sephiroth17181 @virginmedia That’s the problem I have. WAN port on the Asus router I have is only 1GbE but the LAN ports are 2.5GbE (& can’t switch WAN port to one of the LAN ports for some reason).

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 24 minutes ago

  @virginmedia I haven’t sent you a DM. I managed to speak to a human being at Virginmedia and the issue with my broadband and TV services finally got resolved. Your poor service has put me through hell, not being able to deal with my finances with my bank accounts etc. I cannot wait to move elsewhere once I get to the end of my current contract with you. 😡

• 
  Anon frog poster (@WebBuildingFrog) reported 24 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia I have the same. Only issue I've had with it is the cable was short by 1m so I had to order a longer one (third party much cheaper) Installed it all myself, whole village is impressed.

• 
  Elaine Walsh (@mabaker_moz) reported 26 minutes ago

  @virginmedia this is the third time this has happened in the last couple of weeks. And 2 days in a row. When is estimated restoration time ? When you check service checker in line it says no issues but I called and it was confirmed