Virgin Media outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Wirral, Prescot, Skelmersdale, and Prenton.

City	Problem Type	Report Time
Liverpool	Internet	21 hours ago
Liverpool	Internet	1 day ago
Birkenhead	TV	2 days ago
Wirral	TV	2 days ago
Liverpool	TV	2 days ago
Liverpool	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Emma (@EmmaZhaan64) reported 9 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  James (@jgrailpics) reported 12 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Rob (@Robertlfc_) reported 14 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Maureen StewartJones (@supergran22) reported 16 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 17 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 17 minutes ago from Seaforth, England

  I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

• 
  Alan Dean (@alandean1878) reported 22 minutes ago from Roby, England

  @virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!

• 
  Ndawana Youngson (@NdawanaY) reported 22 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  CryptoDan2k (@CryptoDan2k) reported 38 minutes ago from Roby, England

  @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

• 
  Tim Jackson (@TimmyJ1972) reported 39 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Lesley Murray (@les_murray71) reported 40 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  CryptoDan2k (@CryptoDan2k) reported 40 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  CryptoDan2k (@CryptoDan2k) reported 40 minutes ago from Roby, England

  @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 41 minutes ago from Birkenhead, England

  Thank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia

• 
  Sharron Rawlinson (@SharronRawlinso) reported 44 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

• 
  Graeme Radebe (@Radebreast) reported 49 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Mark Langshaw (@MarkLangshaw) reported 55 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Rob (@Robertlfc_) reported 57 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  James Hughes (@jameshughes911) reported 59 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  Lesley Murray (@les_murray71) reported 59 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dawn Rose (@drosey) reported 1 minute ago

  @virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service

• 
  MOT ALAW (@VespaPX12570) reported 3 minutes ago

  @virginmedia Thank you.. now estimated to be fixed by 1705... What has happened? Why has it happened? Are we to be compensated for this lack of service?

• 
  Darren Green (@darreng3007) reported 4 minutes ago

  @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 5 minutes ago

  @JohnTho10402150 @virginmedia Agreed. We settled down to watch Top of the Tops only to find we now don't have BBC4 or BBC3.

• 
  Briefcase Michael (@BriefcaseMike) reported 7 minutes ago

  @virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.

• 
  standfreered (@standfreered1) reported 7 minutes ago

  @virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 8 minutes ago

  @CarrollMoe80887 @virginmedia Just got home from work to find it's still down what a joke

• 
  Richard (@RHawkins05) reported 11 minutes ago

  @virginmedia it's now getting beyond a joke, 3 days now without TV, and when you call all you get is "our engineers are working on the issue". Not good enough service

• 
  Kirsty Nelmes (Durham) (@kirsty_Nelmes) reported 13 minutes ago

  @virginmedia Still not fixed! Yet more issues with Virgin! Only switched last year and never had as many issues with broadband and TV as we’ve had with @virginmedia ! Beware anyone thinking of switching!

• 
  Shaun Wren (@Shaun_Wren) reported 16 minutes ago

  I’ve had zero TV signal since before lunchtime @virginmedia and was wondering if you’re going to actually sort it out and as a gesture of good faith knock money off this months bill