Virgin Media

Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Wallasey come from postal codes CH44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 02/17/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Skelmersdale, Prescot, Wallasey, Ellesmere Port and Eastham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomUpton TV
United KingdomSkelmersdale Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • flux_blair Alex Downes (@flux_blair) reported from Liverpool, England

    Just had a call from @virginmedia asking me what I use my network for, how many devices I have on the network. Please mind your own business, answers to these questions can be used by OCGs to target my home and only call me if you really have to. Thanks

  • HenseyP pet hen (@HenseyP) reported from Seaforth, England

    @ANIM3TA @virginmedia Doing it to my sister been charging her for all Bollywood showcase along with box nation , only found out about it this past month ,phoned up to say she has never known she had them ,never viewed ,, refusing to cancel them off ,won't listen or nothing ..appalling virgin

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia IT says there's no issues in the area, the speed test was done wirelessly. I have the hub in the same place I have always had the modems, hubs in. This issue has been ongoing ever since I received the newest hub. All wires are in tightly so it's not that. I have a new phone too

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia I am seriously considering changing to another broadband company at the end of my contract because I feel I am not getting the best service from virgin anymore

  • CRMann78 NYPD Blue (@CRMann78) reported from Liverpool, England

    @virginmedia Been with Virgin for 5 days of dreadful customer service, how can a mobile set up result in loss of all subscribed tv channels, held in queue for over an hour is the norm, will be cancelling my contract due to this total mismanagement #VirginMediaSucks

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • scoobyjue julie hennelly (@scoobyjue) reported from Seaforth, England

    @virginmedia this company is an absolute joke. This is like 6 engineers numerous phone calls’ complaints. Can’t get them to call us back. Paying for service that doesn’t work!

  • djmikey32 michael old (@djmikey32) reported from Garston, England

    @virginmedia No call, no message, no email 🤬🤬🤬🤬🤬🤬 this is a service that don't care about there customers obviously......

  • JE_Boland Jane Boland (@JE_Boland) reported from Seaforth, England

    I have been on the phone with @virginmedia for nearly two hours and am no closer to getting my problem solved.

  • stefaniantiques Stefani Antiques (@stefaniantiques) reported from Liverpool, England

    @virginmedia I joined yesterday and was expecting super fast fibre broadband and got intermittent slow. Liverpool L18 area. Not a good start. #regrets

  • MrCRichardson Craig Richardson (@MrCRichardson) reported from Liverpool, England

    @virginmedia help help what do you need to do to get help from virgin media..😡😡😡😡

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • phanleyphotos Paul Hanley Photos (@phanleyphotos) reported from Prescot, England

    Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

  • stefaniantiques Stefani Antiques (@stefaniantiques) reported from Liverpool, England

    @virginmedia I rang support yesterday and they said an ongoing issue that could take up to a week and when I follow your link it says no known issues. #mixedmessages

  • davetarl Dave Tarleton (@davetarl) reported from Liverpool, England

    @virginmedia Hi RCG, I say hours, was just short of an hour! All sorted now. My gripe is there should be a cancel/leave option on the website saves ringing up and waiting when you are leaving no matter what.

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia So it's not the devices. As I say it's only since this new hub. All I get when I ring customer services is run these tests etc equipment working fine but there must be some underlying problem somewhere

  • HenseyP pet hen (@HenseyP) reported from Seaforth, England

    @virginmedia Yes virgin media website is down ,and quick pay site on virgin media is a scrambled thing ,tried 4 times now ,still scrambled ,but now keeps saying I need to sign in ,but won't accept the sign in ,keeps wanting me to enter security question then just signs out automatically .

  • JamesWelsh2 James Welsh (@JamesWelsh2) reported from Halewood, England

    @virginmedia can you follow me so I can discuss a problem all my services have gone off and being told can’t be reconnected until Saturday

  • JE_Boland Jane Boland (@JE_Boland) reported from Seaforth, England

    Been on hold @virginmedia for 25 mins- now on 3rd call and nearly 2 hours. Shocking customer service. Making my decision to leave that much easier.

  • rayjono50 Ray Jono (@rayjono50) reported from Seaforth, England

    Just been holding on the phone for over 30 minutes to speak to a "human being" from Virgin Media" I lost the will to live and hung up. Will call tomorrow to tell them I will be leaving sick of their poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • YashCx bundicase (@YashCx) reported

    @hazyEU @virginmedia Yh i wanna sui this **** is so annoying

  • Elizabe46531292 Liz Smith. 💙 (@Elizabe46531292) reported

    @JulieSchollick @virginmedia I heard something earlier that there were problems...

  • FedIdiots FedUpWithIdiots (@FedIdiots) reported

    @Chris_JBT @virginmedia I bet they wouldn't like it if you cancelled your DD etc, I honestly never understand why people keep going to such a useless provider

  • RSwanny Swanny (@RSwanny) reported

    @virginmedia any estimated time for a return to normal service please? Thanks

  • Wandering_Dutch ⚔Wandering Dutch🇳🇱 ᚴᚱᛁᛘᚠᚱᚬᛋᛏ (@Wandering_Dutch) reported

    @MarianTheMad @MixupMidweek @virginmedia Nationwide Outage

  • HanSolonoid Han Solonoid (@HanSolonoid) reported

    @Shayan86 @virginmedia Virgin Media is domestic internet service provider, and do not offer commercial protection for work. This is why business services cost more. They usually have redundancies for this event. But you thought you’d save by going domestic. That’s a you issue.

  • ParkyNeil Neil Parky (@ParkyNeil) reported

    I hope all these business users complaining about the @virginmedia outage have actual business accounts, somehow I doubt it.

  • PatrickNaylor2 Patrick Naylor (@PatrickNaylor2) reported

    @virginmedia You don't make your customers aware of the problem, you say that issues are fixed, but we are left with no broadband, and a mobile network that gives barely any signal. Thank God we have a landline as I had to call the ambulance for my wife. You are a disgrace.

  • cappybert Herpaderp (@cappybert) reported

    @virginmedia Good luck getting my direct debit this month. You can damn well go whistle for it.

  • AnnoyingTeacher Mr G (@AnnoyingTeacher) reported

    @virginmedia Not a moan about the outage, that's just one of those things, but why can't I at least connect to the router wirelessly when it's down? Surely I should be able to have an internal network and access my NAS storage and the like?