Virgin Media Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wallasey, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Skelmersdale, Prenton, and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 3 days ago |
|
Liverpool
|
Wi-fi | 5 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Liverpool
|
Internet | 9 days ago |
|
Liverpool
|
Internet | 11 days ago |
|
Skelmersdale
|
Total Blackout | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Kim Shelley (@KimmyLFC) reported from Seaforth, England@virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡
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michael allen (@shmike07) reported from Seaforth, England@III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.
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Helen C Murphy (@helen_c_murphy) reported from Liverpool, England@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Nick Mercer (@ndmerc) reported from Liverpool, England@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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Scott Carroll (@scottcvrroll) reported from Liverpool, England@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Mersey SEO (@MerseySEO) reported from Seaforth, England@virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.
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gleeson (@johngleo) reported from Liverpool, England@virginmedia is there an internet problem in the Norris green area
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Ben 🌶️ (@TLClassless) reported from Birkenhead, England@Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂
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Paul Beesley (@bluebadgeguide) reported from Garston, England@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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Gray H (@gray_h81) reported from Roby, England@virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡
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colin littlejohns (@colinlit) reported from Liverpool, England@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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Dr Jane F. Wilkinson (@chlamityjane) reported from Wallasey, EnglandJust tried to contact @virginmedia as we have no WiFi even tho the signal looks strong & like we’re connected - nil. Using data now. In a horrible circuit of click this then that.... come back to same ‘contact us’ page! 😩 An update please @virginmedia !
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JC🔴⭐⭐⭐⭐⭐⭐ (@JoeyCaldwell) reported from Roby, England@virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service
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Sheryl (@Sheryl83) reported from Ellesmere Port, England@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Zeliha Haxhifazliu (@ZHaxhifazliu) reported from Liverpool, England@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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Lisa (@LisVegas81) reported from Seaforth, England@virginmedia please help online isn’t getting me anywhere, no one answers questions this is my last hope.... I need a signal boost due to working from home... help
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Brown Pigeon (@brownpigeon1) reported from Liverpool, England@APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap
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Tom Kelly (@topbalcony) reported from Seaforth, England@virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side
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Tim Lyth (@the_eporter) reported from Ellesmere Port, England@virginmedia having issues with broadband. Hope it gets fixed soon.
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Brian O'Keefe (@rider45) reported from Seaforth, England@virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Tannery (@TanneryDungarva) reportedHi @virginmedia where can I get contact customer service For TVs in Dungarvan please.
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David Clitherow (@dclitherow) reported@virginmedia I was promised it would be fixed by 7 pm. No sign of your field team... are your customer services just trained to tell lies??
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Claire Hodder (@Claire19999) reported@virginmedia I’ve had enough! Our router is not worth the box it’s in! We have good signal WHEN it works but the router can’t send the signal to a printer !! I give up! please contact me and let me know that you will update my router!
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edowards (@AnnaavfcEdwards) reported@virginmedia Virgin were supppsed to ring my daughter after 6, they rang her today at work and she cudnt answer the phone, she needs a call tonight this is the 5th day without any volume she’s not getting the service she is paying for they have all her details on account !!
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David Clitherow (@dclitherow) reported@virginmedia Yes I’m available. From talking to the council this is a huge problem in Sheffield & the Sheffield & needs the pavement digging up. So I guess you field team can’t be bothered.
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Paul Smith (@Paul_CR_Smith) reported@virginmedia So I did manage to do the call without switching but twice it was interrupted for a few seconds with a warning that the network connection was weak. Why not get the latest router and mesh so we can rule that out?
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🏴Steve Johnson Esq🏴 (@MuzzEngland) reported@virginmedia why is the wifi **** again? Every day its like this now.
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
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Claire Hodder (@Claire19999) reported@virginmedia we are having so many problems with our router! We need a new one or we are going to have to cancel as we are not getting the service you have stated we would. #fedup
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Joanne Marshall (@Jodance1989) reportedSoo I thought maybe I had finally gotten through to @virginmedia thanks for not calling after we had arranged it! So much for great customer service. disgraceful. So over it now! internet is broken and I'm not pay £35 any longer! Think I'll be moving elsewhere. #virginmediasucks