Virgin Media outages and service status in Prescot, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Prescot, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 14, 12:58 AM GMT+1.
- Internet (53%)
- TV (21%)
- Wi-fi (12%)
- Total Blackout (9%)
- E-mail (6%)
The latest reports from users having issues in Prescot come from postal codes L34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: Northwich, Warrington, Wigan, St Helens, Liverpool, Prescot, Birkenhead, Runcorn, Skelmersdale, Bootle, Prenton, Ellesmere Port, Newton-le-Willows, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich
|
Wi-fi | 13 hours ago |
|
Warrington
|
Internet | 21 hours ago |
|
Wigan
|
TV | 23 hours ago |
|
St Helens
|
Internet | 1 day ago |
|
Liverpool
|
Internet | 2 days ago |
|
Wigan
|
Internet | 4 days ago |
Nearby cities with recent reports
4 recent signals
4 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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Capitã Nat (@NatashaVic) reported from Liverpool, England@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
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Bootle Bucks (@BootleFCBucks) reported from Liverpool, England@JamesSymes8 Virgin Media. It keeps going really bad.
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)
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Martin Travis (@lurkinhead) reported from Birkenhead, England@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱
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dannyWAFClannon (@DannyLannon) reported from Wigan, England@Louisewafc @virginmedia Nice of Stoke fans turn up to support us
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Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, EnglandHas virgin media gone down? #virginmedia @virginmedia
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lloyd #utft (@111O1O1O11O) reported from Wallasey, EnglandNo service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia
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IanRob79💙 (@IanRobEfc1878) reported from Wigan, England@virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬
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Tim Cooke 🇺🇦 (@timmycooke) reported from Wigan, England@virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Luxon (@adam_luxon) reported@theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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Samet (@Samet_UK) reported@virginmedia Still no any update or result. So I am so regret to be your customer.
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kel (@_k3l__) reportedWhat a time for virgin media to be down
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Hayley Laura (@LilHay) reported@_AnaCristina_ @virginmedia Can you use your data to go on your online account lovey? Do that and down the side it gives a WhatsApp option. They’re open 8-8 and v v good at getting back to u within 10 mins or so
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Hayley Laura (@LilHay) reported@_AnaCristina_ @virginmedia Jesus that’s bad. Normally they get back to you on WhatsApp within half hour at latest
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Toise - Formerly Force Gaia - Stream Mon/Thurs 8pm (@Toise_Online) reported@rokokoprufei @virginmedia I had a slightly more techie issue with my ISP. They lied to me that they supported a feature that they actually didn't, and when i went to use it i found out. I just wanted to set up a Minecraft server for friends to log into without mucking around wiht changing IP addresses
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Rob Fowler (@RobSFowler) reported@virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!
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SalfordOriginal (@Salfordoriginal) reported@virginmedia Obviously a capacity issue and rate throttling going wrong!!!
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Alex Burton (@AlexBass08) reportedMore issues with @virginmedia. My nan was out of contract and they repeatedly called with "better deals". She wanted to lower her bill but ended up paying more after being sold 500Mb broadband and Sky Cinema. She lives alone. I called back and said it felt like elder abuse. Why?