Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wigan, Widnes, Warrington, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Birkenhead	TV	1 day ago
Liverpool	TV	2 days ago
Wigan	Wi-fi	3 days ago
Liverpool	Internet	6 days ago
Wigan	Internet	6 days ago
Liverpool	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Carol Rowles (@CallyRaven) reported 4 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Amanda Ralph (@aralph50) reported 9 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 9 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Dave Tarleton 💙 (@davetarl) reported 13 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Gary Banks (@GaryBan47314801) reported 15 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Mrs Smith (@SmithysMaud) reported 19 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Lindz Devine (@LindzDDub) reported 22 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Martin Travis (@lurkinhead) reported 23 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Jemima (@JemimaCamhs) reported 27 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Pauline Hall (@hall291) reported 29 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  James (@jgrailpics) reported 31 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Mrs Smith (@SmithysMaud) reported 32 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Lesley Murray (@les_murray71) reported 43 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  DM 🦌 (@DaveMbootlebuck) reported 44 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Martin Travis (@lurkinhead) reported 46 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Anne McCormack (@1AnneMcCormack) reported 48 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Martin Travis (@lurkinhead) reported 52 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Rob (@Robertlfc_) reported 54 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 57 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Adam (@agarnett) reported 58 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George (@Invinc1bles0304) reported 1 minute ago

  @virginmedia He tells me he's outside. I explain I'm not there as they assured me he would arrive at 1510. He tells me he doesn't work that late. So I've taken a day off from work for the engineer, and no show. Can you contact me asap

• 
  Si Sutton (@SuttonSi) reported 1 minute ago

  @virginmedia how **** are you to not have the red button not working on the first day of the football season.. #trash

• 
  Mike Dixon (@PnoTuna) reported 3 minutes ago

  @Crafty_General @debsb155 @virginmedia My dad has that issue too

• 
  Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported 6 minutes ago

  Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

• 
  Rachel (@sixtiesrachel) reported 7 minutes ago

  @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

• 
  Graeson Laitt (@Laitty) reported 8 minutes ago

  Is anyone else having problems with Sky channels through Virgin Media today? We’ve got a message saying there’s a problem with the service, but it’s not very clear what the issue is. Just wondering if it’s affecting other Virgin Media customers as well? 📺 @virginmedia #Sky

• 
  James 🦢 (@AbsolutelyDyer) reported 9 minutes ago

  Any chance of you doing something about the sky sports red button not working or nah? @virginmedia

• 
  👾 (@pxrt8i) reported 9 minutes ago

  @mark240868 @virginmedia they hope to fix by the 28th august…

• 
  Chris Long (@afcwomblelong) reported 9 minutes ago

  @virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.

• 
  oldman (@gyoldsingleman) reported 9 minutes ago

  @virginmedia How does this help when u want to watch on tv ????