Virgin Media outages and service status in Prescot, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Apr 4, 1:04 PM GMT+1.
- Internet (33%)
- Total Blackout (33%)
- TV (33%)
The latest reports from users having issues in Prescot come from postal codes L34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wigan, St Helens, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Northwich, Prenton, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 2 days ago |
|
Prescot
|
Internet | 5 days ago |
|
Wigan
|
Internet | 5 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
|
St Helens
|
TV | 8 days ago |
|
Liverpool
|
Wi-fi | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
-
Grolshy (@JonGre69) reported from St Helens, England@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
-
beth (@alchteb) reported from Warrington, Englandwent on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
-
PENALTYPOOL (@DJGlassBack) reported from Liverpool, EnglandWhy is my wifi not working yet again @virginmedia beyond a joke now
-
Dan the Man 🏳️🌈 (@pendo86) reported from Rainhill, EnglandThe internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
-
Michael Griffiths (@M__Griffiths) reported from Liverpool, EnglandTold @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻
-
LIAM REILLY🌹 (@LIAMREILLY20) reported from Warrington, England@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
-
John Eastham (@bigjeast) reported from Wigan, England@virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.
-
knitswithbeer🐝 (@Knitswithbeer) reported from Wigan, England@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
-
Lee Mitchell (@leeamitch) reported from Westhoughton, EnglandTv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
-
Blue cladding 🍺 (@EFC26PJ) reported from Liverpool, England@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
-
Trains (@radio_caroline) reported from Haydock, EnglandVirgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
-
Amanda Davies (@AmandaDavies07) reported from Warrington, EnglandTo all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
-
soph✌ (@Sophgrimmy_) reported from Wigan, EnglandIt’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
-
jess carney (@bloodshakex) reported from Wallasey, England@virginmedia your virgin media store is down, and won’t let me watch a film that I’ve paid £8 for. The most disappointing service I’ve ever received, as I held on your phone line for 40 minutes only to be told nothing can be done.
-
My name is Michael (@Horwichbloke) reported from Horwich, England@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
-
beth (@alchteb) reported from Warrington, Englandwent on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
-
Tim Groves (@Tim2300G) reported from Birkenhead, England@Hortini @virginmedia I have had this on other media sites, my email address had been used to attempt to hack/login. Scammers failed attempts logged me out as well .
-
Terry (@Terry_Crawford) reported from Wigan, England@virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts
-
Lisa Patel (@Lisa_P117) reported from Horwich, England@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
-
Michael Griffiths (@M__Griffiths) reported from Warrington, England@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gilbers (@Gilbers84) reported@virginmedia - just want to say great customer service from two friendly gents this morning that were really helpful and got my problems sorted quickly 👍
-
James Cherry (@lechuzzles) reported@virginmedia Yup, same issue on browser.
-
lyndsay kirkby (@lyndsaykirkby) reported@virginmedia Internet down AGAIN in n4. It’s getting ridiculous now- there’s clearly an issue in the area that isn’t getting fixed properly.
-
Denise Couldwell (@deelewis0) reported@virginmedia I have been trying for 2 weeks to contact virgin media. It is proving impossible. I am unable to use my broadband, it constantly loses connection. Can someone contact me. I need this resolving. Appalling service
-
aliendude (@aliendude) reported@virginmedia, what gives with your broadband service, 3 days it's been out of action now
-
Jamie Shipston (@JPShipston) reported@virginmedia I am sick of your terrible service your internet has constantly been going down throughout lockdown and I'm paying for a service that isn't being provided I will be finding a new internet provider after lockdown is finished. Terrible company terrible service
-
DaveH (@Hudson31Dave) reported@virginmedia how do you speak to someone in authority who is actually capable of carrying out requests as promised ? Endless calls and mails and broken promises and now no service. Appalling, wish I’d never left @skytv
-
Adam Dent (@AdamDentPR) reported@virginmedia do you have an outage problem in Kenilworth Warwickshire?
-
Carrieanne Madden (@CMadden77) reported@virginmedia NO RESPONSE FROM ANYONE. It’s an utter disgrace. Not improving at all you’re making it IMPOSSIBLE to cancel. Please answer this question directly-how do I cancel?
-
Philip Malpas (@MalpioBCFC) reported@virginmedia 11to 4pm was friday. When complaining after waiting 2 hours told cant have refunds for my loss of service too? Starting to rethink about leaving once contracts ends. Plus im on m100 package and get 51 speed download your site suggests min is 54 up to 100?