Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Wallasey, St Helens, Liverpool, Northwich, Ellesmere Port, Eastham, Warrington, Wigan, Runcorn, Widnes, Skelmersdale, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Wi-fi | |
| St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Customer Service
(@vmbusinesshelp) reported
@ChloeRaccoon @vmbusiness Hello, i am sorry that you have received this email once again, I have checked and can confirm that your email was removed from the service, can you please DM us with the name of the business this was for so I can find why you have got this again. many thanks
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george cassey
(@Yogi_1969) reported
@virginmedia She thought she had asked them to cancel. We certainly have had all the equipment disconnected since then.
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Claire Ellul
(@claireellul) reported
@virginmedia V. disappointed as have just upgraded to 200mbps after 18 months of very stable 100mbps. One off issues are expected perhaps. 4 issues in 3 weeks = 4g or 5g alternatives even just a topped up sim until you are SURE that everything is fixed. This is basic customer service ..
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Customer Service
(@vmbusinesshelp) reported
@ChloeRaccoon @vmbusiness Hello, i am sorry that you have received this email once again, I have checked and can confirm that your email was removed from the service, can you please DM us with the name of the business this was for so I can find why you have got this again. many thanks
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Rob day
(@dayrob83) reported
@VodafoneUK @virginmedia yo guys what’s going on. Ever since #vodafone has took over I never get signal, so virgin sort ur contracts out. @VodafoneUK you coverage of virgin is bad.. very bad! I even asked a vodaphone customer still no signal, but your telling virgin it’s fine wtf
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george cassey
(@Yogi_1969) reported
@virginmedia My wife called, she is main account holder. We got an early termination fee quoted (think it was around £70) but never received a final bill.
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Lara Bridges
(@larabridges) reported
@jemward @virginmedia At least you got a hub 5. I’m still on the 2. Wifi is really weak and doesn’t reach beyond the room. Called virgin and they said they arrange for me to be sent an upgrade. Put me on hold for an hour then cut me off. Nothing ever arrived. Piss poor
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paulymegaman
(@Paulymegaman) reported
@virginmedia had poor/no 4G for almost 3 weeks in an area where it was once strong. Is there any issue affecting the RM16 2 area? FYI my children's Giffgaff account is not affected.
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Gavin Holland
(@gsh68) reported
@virginmedia Been on hold for 10 mins already. Service page still shows no fault. Did yesterday's issue brick my router?
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Gavin Holland
(@gsh68) reported
@virginmedia Absolutely pointless ringing - they just repeated what the automated system is showing. Flatly refused to accept that it is an ongoing issue connected to yesterday's outage. Told me an engineer will visit every single person reporting issues. Refused to log as a system issue.