Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Ellesmere Port, Wigan, Widnes, Northwich, Warrington, St Helens, Liverpool, Prescot, Runcorn, Skelmersdale, Bootle, Prenton, and Newton-le-Willows.

City	Problem Type	Report Time
Birkenhead	TV	23 hours ago
Ellesmere Port	E-mail	1 day ago
Wigan	Internet	2 days ago
Ellesmere Port	Wi-fi	4 days ago
Widnes	Internet	4 days ago
Wigan	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Gary Banks (@GaryBan47314801) reported 59 seconds ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 1 minute ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Lesley Murray (@les_murray71) reported 4 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Martin Travis (@lurkinhead) reported 7 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Mrs Smith (@SmithysMaud) reported 9 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Colin (@ColinBe76578911) reported 12 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Lesley Murray (@les_murray71) reported 18 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Elisabeth Hilton (@elisabethhilto4) reported 18 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Ian Hawksey (@ShanklyBob77) reported 30 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Adam (@agarnett) reported 30 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  lloyd #utft (@111O1O1O11O) reported 31 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Anne McCormack (@1AnneMcCormack) reported 36 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Maureen StewartJones (@supergran22) reported 36 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Jack Kelly (@realjackoh187) reported 39 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Christopher Bray (@cbray72) reported 42 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  James (@jgrailpics) reported 45 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Paul Stockton (@pstock62) reported 46 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Lindz Devine (@LindzDDub) reported 47 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Mrs Smith (@SmithysMaud) reported 56 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Josh (@Parleyyyyyy) reported 59 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alicia Folge (@alisuy5) reported 5 minutes ago

  @virginmedia local outage again, is this a common thing with Virgin? It’s happened 3 times since we joined, I can’t work or study, do customers of other providers get this too?

• 
  𝐋 𝐄 𝐄 ™ (@outwrite) reported 7 minutes ago

  iplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..

• 
  Alex (@AJ01991) reported 8 minutes ago

  @Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.

• 
  Dave Rogers (@DaveRogers27) reported 9 minutes ago

  @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

• 
  Dan🥷 (@_DanJbh) reported 11 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia I think so, seeing as im an telecommunications engineer. Just stating my prices like everyone else never once mentioned your "Starlink"

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 13 minutes ago

  @virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?

• 
  Mystery Bird (@AKA_The_RC_One) reported 14 minutes ago

  @Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.

• 
  Virgin Media News (@VirginMediaNews) reported 14 minutes ago

  Gardaí are appealing for witnesses after a man and woman in their 70s were killed in a two-car crash in Co Louth. The incident happened on the R173 at The Bush yesterday afternoon after 3pm. Two people in the second car, both in their 30s, were airlifted to hospital with serious injuries. 📺 More on Virgin Media PLAY

• 
  Michael Davies (@snaggygecko) reported 15 minutes ago

  @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 16 minutes ago

  @sephiroth17181 @virginmedia Had this for a long time in 2 areas - both had street cab within 25m of property. Would constantly lose connection & engineers left me with a box of up & down attenuators to bring signal levels back into sync.