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Virgin Media outages and service status in Prescot, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Apr 4, 1:04 PM GMT+1.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% TV (33%)

The latest reports from users having issues in Prescot come from postal codes L34 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wigan, St Helens, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Northwich, Prenton, and Widnes.

CityProblem TypeReport Time
Liverpool Internet 2 days ago
Prescot Internet 5 days ago
Wigan Internet 5 days ago
St Helens Wi-fi 5 days ago
St Helens TV 7 days ago
Liverpool Wi-fi 7 days ago

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • Gembles13
    Gemma Elizabeth (@Gembles13) reported from Rainhill, England

    @virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!

  • antjones47
    Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs

  • Liam_Hawksey
    Goth Scouser (@Liam_Hawksey) reported from Haydock, England

    @virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?

  • HellsbellsO
    Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help

  • warbles
    Ian Warburton (@warbles) reported from Leigh, England

    @virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.

  • antjones47
    Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia how do I connect to a UK based customer service line?

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.

  • JayMelia_
    Jay (@JayMelia_) reported from Liverpool, England

    @virginmedia I need to cancel an order ASAP please respond!!!

  • JohnBColburn2
    John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

  • zaracharles
    Zara (@zaracharles) reported from Liverpool, England

    @virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬

  • Tinkerbellkimmy
    KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!

  • SynysterZero1
    Synyster Zero - Mafia (Definitive Edition) (@SynysterZero1) reported from Liverpool, England

    @virginmedia No, I'm great. No problems with Virgin Media. 👍🏻

  • imsophieeee
    soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(

  • zaracharles
    Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • EliReeceBrooks
    ilƎ (@EliReeceBrooks) reported from Liverpool, England

    @virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?

  • antjones47
    Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now

  • CharlieIDIC
    IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere

  • antjones47
    Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic

  • jmcloughlin
    Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.

  • HellsbellsO
    Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sweet_Jayney
    Jayne Wellbrook (@Sweet_Jayney) reported

    @virginmedia my broadband not working...AGAIN

  • markscamilleri
    Mark Said Camilleri (@markscamilleri) reported

    @virginmedia @Ofcom Now it's even worse, service outage - status page offline and the telephone line not answering (@virginmedia it is 03454541111 right?)

  • AkShane47
    shane Jones (@AkShane47) reported

    @virginmedia Try again, I'm now having issues not working

  • the_lazyknight
    MJW 🐀 (@the_lazyknight) reported

    @virginmedia Oh no! I missed the first outage, thank you so much for scheduling a second one later on so I didn't feel left out!

  • Nightshade_stw
    Nightshade (@Nightshade_stw) reported

    @virginmedia Shame on you Virgin Media. Not only is your WiFi service atrocious. You have closed your call centre so no one can speak to you and your WiFi checker page is down as well. Terrible way to treat your customers. #virginwifi #VirginMediaoutage #virgindownagain

  • Maxwell_Spiers
    Cor Blimmais (@Maxwell_Spiers) reported

    @virginmedia and yet again the broadband is down. Someone really has messed you up today, haven't they?

  • RizwanFarooq10
    (رضوان) Rizwan (@RizwanFarooq10) reported

    @virginmedia What are you guys playing at? Third time in one day, my Internet is down (connected but no WiFi) 🤌🏼 #virginmedia

  • Irish_Bri
    Bee (@Irish_Bri) reported

    @virginmedia Off again.. BR3.. Will you be refunding customers for lack of service?

  • Finnley85949475
    Finnley (@Finnley85949475) reported

    @virginmedia back down again! if your on a desktop or laptop i found a vpn makes it work for the pc

  • StevenD17745863
    GottaScoot (@StevenD17745863) reported

    @virginmedia Its down again and customer services have been useless - and to add insult told to check status on internet website which states - NO KNOWN ISSUES