Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Birkenhead, Wigan, St Helens, Prescot, Widnes, Northwich, Warrington, Runcorn, Skelmersdale, Bootle, and Prenton.

City	Problem Type	Report Time
Liverpool	Internet	1 day ago
Ellesmere Port	Wi-fi	3 days ago
Birkenhead	Internet	3 days ago
Wigan	Internet	4 days ago
Liverpool	TV	5 days ago
Wigan	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Jemima (@JemimaCamhs) reported 1 minute ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Graeme Radebe (@Radebreast) reported 3 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Ray Waring (@RayWaring) reported 3 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Maureen StewartJones (@supergran22) reported 5 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Mrs Smith (@SmithysMaud) reported 5 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Tom Rushton (@tomrushton88) reported 5 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 7 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Carol Rowles (@CallyRaven) reported 9 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Ndawana Youngson (@NdawanaY) reported 13 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Lesley Murray (@les_murray71) reported 17 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 24 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Jack Kelly (@realjackoh187) reported 30 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Mrs Smith (@SmithysMaud) reported 30 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  phil61efc (@MirLADas) reported 37 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Matt Attwood (@mattwood1702) reported 39 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Billzy (@Billzy79) reported 43 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  dannyWAFClannon (@DannyLannon) reported 45 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Capitã Nat (@NatashaVic) reported 50 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Kevin Saunderson* (@kevsauno) reported 55 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  John Kelly (@John_Kelly17) reported 57 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rhi (@travichughes) reported 1 minute ago

  @j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 2 minutes ago

  So fed with @virginmedia. The sky sports plus system has not been working for over a week and they have done nothing to fix it! Starts playing and then crashes, works on the crappy stream box but the quality is poor, works via the apps and website but not on the normal box!

• 
  neil holden (@neil131161) reported 2 minutes ago

  Anyone in your establishment care to answer & dare i wish you reply to my messages on webchat or Wassap?? Absolute shambles of a service 🤬 @virginmedia

• 
  john rowan (@jokewapo) reported 7 minutes ago

  Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

• 
  Eternal Elneny (@eternalelneny) reported 10 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service

• 
  Alex Davies (@daviesa02) reported 12 minutes ago

  @virginmedia can I DM regarding an issue I am having with an online form?

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 12 minutes ago

  @virginmedia That authentication issue is between the VM servers and Sky servers.

• 
  Jo (@joannetpjo) reported 13 minutes ago

  @virginmedia @lovelylisaj You are the worst company virgin media!

• 
  Project Universal (@ProUniversalUK) reported 14 minutes ago

  Trying to cancel @virginmedia .... What a pain in the ***. No wonder they got fined so much for making it hard but they are still at it. @Ofcom

• 
  John (@keengrower) reported 20 minutes ago

  @CVB1866 @virginmedia Good luck with this, their customer service is pretty crap.