Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Northwich, Prenton, Prescot, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 1 day ago |
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Liverpool
|
Wi-fi | 1 day ago |
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Liverpool
|
Internet | 4 days ago |
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Liverpool
|
Internet | 5 days ago |
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Wigan
|
Wi-fi | 5 days ago |
|
Liverpool
|
Internet | 7 days ago |
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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YODELhell (@YODELhell) reported from Ellesmere Port, England@virginmedia @natashaoneill_ We’re getting sick of saying this. It’s NOT the customer’s responsibility to contact YODEL. Virgin hired them. Contract is with Virgin. All YODEL will do is tell the customer to contact Virgin. Stop lying to customers.
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Dan Cad (@coachdancad) reported from Liverpool, England@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
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beth (@alchteb) reported from Warrington, Englandwent on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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YODELhell (@YODELhell) reported from Ellesmere Port, England@virginmedia @Ramsey255Joanne HOW DARE you keep telling customers to contact YOUR chosen courier. The contract is between YODEL and Virgin. YODEL, if they even answer, will tell the customer to contact the sender. YOU chose them. YOU deal with them.
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beth (@alchteb) reported from Warrington, Englandwent on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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PENALTYPOOL (@DJGlassBack) reported from Liverpool, EnglandWhy is my wifi not working yet again @virginmedia beyond a joke now
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Dave Carson (@DCBlue11) reported from Liverpool, England@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
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Paul Rooke (@thereal_rookie) reported from Prescot, England@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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Dan Cad (@coachdancad) reported from Liverpool, England@virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.
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Paul Rooke (@thereal_rookie) reported from Prescot, England@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Tom Munns (@TomMunns1) reported from Wallasey, England@virginmedia hi, I can’t register for my virgin media. I type in details and it doesn’t progress my past the register page. Can you help.
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ann (@lestervose) reported from Haydock, England@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
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Dave Carson (@DCBlue11) reported from Liverpool, England@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
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Neil Atherton™ (@natherton90) reported from Rainhill, England@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
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YODELhell (@YODELhell) reported from Ellesmere Port, England@virginmedia @sharonod1 Clearly they bloody can’t. Stop telling her the same crap.
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YODELhell (@YODELhell) reported from Ellesmere Port, England@Loddonbrewery @virginmedia That’s because YODEL’s contract is with the sender, Virgin. They’ll tell the customer (you) to contact the sender. Virgin keeps telling customers to contact YODEL. They know that’s wrong, yet keep doing it.
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KimSmith⛳🧘♀️ (@Tinkerbellkimmy) reported from Risley, England@virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport
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Lisa Patel (@Lisa_P117) reported from Horwich, England@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
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David Brindle (@dbrindle92) reported from Liverpool, England@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Rose (@sophiesuga87) reported@virginmedia Still no wifi or TV in SE11 (since yday) . The fix times have gone from 10am to 12pm, then 4pm and 7pm. I'm actually scared to check again in case the fix time has changed again. Praying to get wifi back at 7pm 🙏🙏🙏🤞🤞🤞
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Albert Mulli (@MulliAlbert) reported@willjennings80 @virginmedia So pointless, every complaint on here gets a BS auto reply from a bot
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Liam Biggs (@CazuaLLUK) reported@virginmedia 0345 454 1111 - and it cuts off saying your too busy, DM me please we'd like to get this resolved. The customer service today was shocking!!
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Matt Jones (@matthewwjones) reported@virginmedia They said they couldn't send another engineer out, but there is a fault affecting the whole area so there was somebody already working on it. Estimated fix time is by Monday 15th.
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Claudette Hewitt (@Claudette966) reported@virginmedia I am sadly with virgin media and have had no tv or internet for the past 2 days. Each time I contact virgin media they give me a time when it will be back on. Each time that given time comes and goes and my tv and broadband are still down. Virgin Media's service is rotten!
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Jamie Hands (@jamiehandsdev) reportedDisgusting that @virginmedia are making an elderly woman wait another 3 days on top of the already 5 days to send an engineer to fix her phone in the middle of a lockdown! Shame on you @virginmedia!
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Chin - ⚒️ 2021 is going to be properly insane ⚒️ (@Chinn888) reported@bt_uk Can you please get something new FFS..and..Tell your marketing team that when you show this on my TL multiple times a day it just pisses me off. I have Virgin Media and it's crap, I want to switch but you ain't making me think BT.
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Chris 🏳️🌈 (@strutcakes) reportedYou MUST know @virginmedia that this is a serious outage problem that’ll take days to fix and you’re telling us incrementally that it’ll be fixed. How can you expect customers to trust you?
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Mohamed Mojo Idle (@MohamedIdle) reported@MPOfficial_1 @virginmedia Got a month left and I’m already searching for a different provider that has a better customer service and don’t just lie about when issues should be fixed by.
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Claudette Hewitt (@Claudette966) reported@virginmedia I am sadly with virgin media and have had no tv or internet for the past 2 days. Each time I contact virgin media they give me a time when it will be back on. Each time that given time comes and goes and my tv and broadband are still down. Virgin Media's service is rotten!