Virgin Media Outage Report in Prescot, Knowsley, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, St Helens, Liverpool, Northwich, Warrington, Runcorn and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Skelmersdale |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
-
James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
-
GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
-
Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
-
Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
-
originalkitten
(@originalkitten) reported
from
Formby, England
@virginmedia you go down on me more than my ex boyfriend ever did!
-
Robert Ashton
(@rashmanlfc) reported
from
Wigan, England
@springviewer @virginmedia Always seem to have problems with yours
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
-
scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
-
James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
-
Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
-
Robert Buckley
(@robbuc10) reported
from
Birkenhead, England
@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
-
TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
-
Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Allen
(@_roballen) reported
@virginmedia anyone lost internet in the GL52 area? Seems to be an ongoing issue in the morning
-
Claire Hickman
(@ClaireH17067539) reported
We are continuing yo be over charged for our Virgin TV contract even though virgin told us they would sort this 4 months ago, countless phone calls where the phone is put down and unanswered emails, what next @virginmedia #VirginMedia
-
🦋🦋🦋🦋🦋
(@BethElizabethx) reported
Virgin media really took 2 whole days to sort their **** out… wow
-
Irv1878
(@irv1878) reported
@virginmedia 4 time its gone off today, shite service as usual
-
Steve
(@steg9191) reported
@virginmedia shocking service that you provide for a high expense. Can’t get WI-FI in the upstairs on our house the box is less then 4 meters away and all you say is you can have a Wi-Fi booster for an extra £5 a month. Can’t wait till the contract ends wouldn’t recommend to no1
-
Mike bojangles
(@mikejmsn) reported
@virginmedia Pathetic service , I hope all our neighbours follow our lead and sack virgin and go with sky or cityfibre , you really don’t a flying about your customers ,
-
Ziggy
(@Zigisstardusted) reported
@virginmedia Wi-Fi in Swavesey has been down for 3 days now. Not cool- family who has to work using it.
-
Sam Ward
(@SamWard25950219) reported
@virginmedia Virgin Mobile why did you cancel 4 of my family’s sims when all I did was upgrade to a new deal!
-
FREE KASHMIR
(@khayyamkiani_) reported
Virgin media is actually ****
-
Joe haddad
(@joehad83) reported
@virginmedia @TeganDean5 It is a very poor answer. VM is only saying that an engineer is working on fixing the issue. If it is a damage on the fibre. This shouldn't take 5 days to fix, unless you bought the cables from AliExpress and waiting for the delivery!