Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, St Helens, Liverpool, Runcorn, Wigan, Warrington, Prescot, Leigh, Skelmersdale, Northwich, Prenton, and Billinge Chapel End.

City	Problem Type	Report Time
Birkenhead	TV	9 hours ago
St Helens	TV	11 hours ago
Liverpool	TV	16 hours ago
Runcorn	TV	1 day ago
Liverpool	TV	2 days ago
Wigan	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Lesley Murray (@les_murray71) reported 11 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Lesley Murray (@les_murray71) reported 12 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  phil61efc (@MirLADas) reported 14 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 16 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Rob (@Robertlfc_) reported 23 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Tom Rushton (@tomrushton88) reported 24 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Martin Travis (@lurkinhead) reported 30 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Lindz Devine (@LindzDDub) reported 30 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Alan Dean (@alandean1878) reported 30 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Rob (@Robertlfc_) reported 33 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Ray Waring (@RayWaring) reported 33 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Lindz Devine (@LindzDDub) reported 36 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Pauline Hall (@hall291) reported 39 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Colin (@ColinBe76578911) reported 41 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Carol Rowles (@CallyRaven) reported 43 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Mrs Smith (@SmithysMaud) reported 45 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Tim Jackson (@TimmyJ1972) reported 48 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Christopher Bray (@cbray72) reported 53 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Paul Stockton (@pstock62) reported 55 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Steve Pouncey (@Steveo67) reported 56 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dollynoocat (@dollynoocat) reported 4 minutes ago

  @virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.

• 
  Lebowski (@TheDude_____) reported 5 minutes ago

  @virginmedia Hi, we haven’t had broadband now since 2pm in the EN6 area. You sent a message saying it’s back on hours ago, but it’s not. I called customer services and was on hold for an almost an hour. Please can you update?

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 5 minutes ago

  @virginmedia Mines by down at least 24hrs. Ridiculous and told they are working on it. Not good enough considering how much we pay. I live in Liverpool. It seems to be affecting different areas differently. I just get to welcome on the screen and nothing else. Tried rebooting etc nothing

• 
  Ben Turney (@MaddogTurney) reported 7 minutes ago

  @virginmedia service is down again. There have been 4 service interruptions within a 1 month period. 3 times this week and twice today. What is going on? EX4 postcode

• 
  Simon Parry (@sparry951) reported 10 minutes ago

  @virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA

• 
  Dollynoocat (@dollynoocat) reported 13 minutes ago

  @virginmedia eh obviously I did that and went through the torment of trying to reconnect. Still not working. Then the internet went down for a number of hours. Contract up for renewal shortly. 🤔

• 
  Eloi Berquin (@eloib2001) reported 13 minutes ago

  @virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???

• 
  Bob (@Trebor0501) reported 15 minutes ago

  @virginmedia Pixelling now fixed but not watch from start of prog. Shouldn’t you put out a list of the issues fixed/still to be fixed.

• 
  Alex (@Ahead18251112) reported 17 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  Neil (@NeilOMahoney3) reported 23 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV