Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Widnes, Warrington, Skelmersdale, Runcorn, Wigan, Prescot, Wallasey, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Wi-fi | |
| Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I can't get Amazon Prime on 3 TVs now. There's a problem I can't solve. I need an engineer. Going to phone again.
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Yesterday 3 new boxes installed after weeks of problems. Just turned on tv..no signal. Tried another, same. Phoned & told wait times r long. Advised go on line & try to sort it. I am not a feckin tv engineer but a paying customer who is thinking of going back to Sky.
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia why do ask customers to pay for gadget rescue ,they’re clueless five days running now I’ve had to contact them about the same issue ,after each day them saying the problem is resolved
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Yes I know! They are doing essential works but you say broadband outage and you get data on your phone. That is a breach of trading standards as apparently you don’t do that
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Marcas Seán Pádraic Ó Donnċú
(@MJPArmario) reported
from
St Helens, England
@virginmedia worse customer service I’ve ever experienced . Write to me and give me a number to contact and here I am on hold for 15 minutes . No messaging , no digital or chat options to resolve . Need someone who knows we’re in 21st century looking at your service model .
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia One tv is now working. The other 2 still saying No Signal. I haven't touched sets since engineer was here on Monday. Just used remote controls which I find inefficient.
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gary eaves
(@garye1969) reported
from
Bryn, England
@mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠
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Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?
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Steph
(@SA57EPH) reported
from
Wigan, England
@virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!
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AME
(@AMEB62) reported
from
St Helens, England
@virginmedia complaint about customer service and nuisance calls being received with no one on the line. Told I had been emailed to follow up complaint but no emails received. Appalling customer service #poorservice
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.
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🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@Lizzim18 @virginmedia Poor service. It's annoying isn't it?
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I have 3 tv sets showing No SiGNAl. Absolutely fed up now. 3 new boxes Monday & problems with sets since. Now none is working. 😠😡
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are totally crap and lie. No broadband we will put it on your phone like! Call for 30 minutes beginning for help all I get is I understand
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Northernguy
(@mcalvert1066) reported
@virginmedia I see you're whole system is down
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Abdur Rokib
(@arokib80) reported
@virginmedia No point checking or calling after what I had to go through last time. All you need to know not a happy customer, will be looking to leave. Any other company will be better than VM.
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Rᴇᴜʙz ✊🏾
(@un_titled01) reported
@virginmedia internet not working! Help. Please.
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hassan
(@hassahmed95) reported
@virginmedia Taking the mick now. Delayed till 8:30. Worse service ever. PEOPLE WORK FROM HOME AND WE NEED WI-FI
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BEER FROM THE WOOD ®
(@bftwni) reported
@virginmedia Noticed slow speed yesterday but thought you were working on my line, though you did message later to say it was not needed. Just checked it this morning Checked 18:30 and still 9+ download Ethernet, FTTH
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JanLu 🇪🇺🌹🐝🌱🍷🥾
(@Janet_Greaves75) reported
@virginmedia We have had over 2 months of appalling service...hard to summarise that.
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JanLu 🇪🇺🌹🐝🌱🍷🥾
(@Janet_Greaves75) reported
@virginmedia Why is your Web form limited to such few characters? Our issues are extensive, you have no email address to send a complaint to and the form is nowhere near big enough. Almost as if you don't want to know...
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faithtrustandpixiedust✨
(@peterpansgirl22) reported
@virginmedia Is Wifi in the Altrincham area down? Mine has been erratically slow, cutting in and out randomly although my ethernet cable says it's connected.
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Brian Cape
(@BrianMCape) reported
from
Birmingham, England
@virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.
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Steven Porter
(@ste_porter) reported
@virginmedia Can you explain why my complaint has been updated to show resolved when it is not?