Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Formby, Liverpool, Leigh, Warrington, Wigan, Birkenhead, Widnes, St Helens, Ellesmere Port, Prescot, and Northwich.

City	Problem Type	Report Time
Formby	Internet	6 hours ago
Liverpool	Internet	13 hours ago
Leigh	Wi-fi	22 hours ago
Warrington	Wi-fi	1 day ago
Warrington	Wi-fi	1 day ago
Wigan	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Lesley Murray (@les_murray71) reported 9 seconds ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 3 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Mrs Smith (@SmithysMaud) reported 5 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Colin (@ColinBe76578911) reported 14 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Lesley Murray (@les_murray71) reported 15 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Gary Kilroy (@Gary_Kilroy) reported 24 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  James (@jgrailpics) reported 31 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  lloyd #utft (@111O1O1O11O) reported 32 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Mrs Smith (@SmithysMaud) reported 32 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Billzy (@Billzy79) reported 32 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Carol Rowles (@CallyRaven) reported 35 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Mrs Smith (@SmithysMaud) reported 36 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  phil61efc (@MirLADas) reported 41 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 41 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Lindz Devine (@LindzDDub) reported 42 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Jack Kelly (@realjackoh187) reported 44 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 44 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Elisabeth Hilton (@elisabethhilto4) reported 48 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Tom Rushton (@tomrushton88) reported 57 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Ndawana Youngson (@NdawanaY) reported 60 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@robiand) reported 8 minutes ago

  @virginmedia TV and Broadband broken for over a week after your engineers damaged the cable to my house whilst installing a new customer. Repair should have been Saturday, was cancelled and rescheduled for yesterday, cancelled! and now cancelled again today. I’m moving to @skytv

• 
  Habbott :-) 🇺🇦 (@BeakyTweeter) reported 10 minutes ago

  @virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 14 minutes ago

  Virgin media absolutely terrible

• 
  Stephen Maddock (@stephenm68) reported 15 minutes ago

  In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

• 
  Camille Chat's Neck (@CamileChatsNeck) reported 20 minutes ago

  @richardbranson virgin media is IMPOSSIBLE to cancel in Ireland. **** you

• 
  Tom (Yogi) (@tummyevans) reported 26 minutes ago

  Good old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑

• 
  Matt Whitby (@mattwhitby) reported 26 minutes ago

  Is there a worse customer support than @virginmedia ? Ten minutes in between responses, and incapable of answering a simple question.

• 
  Mittly 🕊 (@Mittly5) reported 27 minutes ago

  @virginmedia @bliindlol Hi is it still down this morning unable to use phone or broadband

• 
  Jim Davies (Ex Labour Voter & Member) (@Davies133) reported 27 minutes ago

  @virginmedia 30 minutes and counting waiting for someone on your retentions line to pick up the phone!!! It looks like I'm not alone in wanting to leave. Is this what counts for customer service? 😡

• 
  D.M.H (@Dylanhunt27) reported 29 minutes ago

  Might have the worse virgin media internet on the planet, goes off every ******* second. Awful.