Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Birkenhead, Ellesmere Port, Wigan, Widnes, Northwich, Warrington, St Helens, Liverpool, Runcorn, Skelmersdale, Bootle, Prenton, and Newton-le-Willows.

City	Problem Type	Report Time
Prescot	Internet	24 hours ago
Birkenhead	TV	2 days ago
Ellesmere Port	E-mail	2 days ago
Wigan	Internet	3 days ago
Ellesmere Port	Wi-fi	5 days ago
Widnes	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Tom Rushton (@tomrushton88) reported 5 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Sarah Hill (@Its_Sal_Queen) reported 10 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Emma (@EmmaZhaan64) reported 10 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 17 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Alan Dean (@alandean1878) reported 17 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Mrs Smith (@SmithysMaud) reported 17 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Tom Rushton (@tomrushton88) reported 18 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Bootle Bucks (@BootleFCBucks) reported 20 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 20 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  James (@jgrailpics) reported 23 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Nicola Bates (@Nicolajb87) reported 25 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Tim Jackson (@TimmyJ1972) reported 29 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 30 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 34 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Ray Waring (@RayWaring) reported 35 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Lindz Devine (@LindzDDub) reported 39 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  dannyWAFClannon (@DannyLannon) reported 41 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Pauline Hall (@hall291) reported 48 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Carol Rowles (@CallyRaven) reported 50 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 51 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@LisaPatten2) reported 3 minutes ago

  Absolute quality service from @virginmedia as always. Broadband not working all morning, it might be fixed by 7pm, whoop whoop. 150 quid a month well spent. Daylight robbery.

• 
  John sutton (@Johnsut06358334) reported 11 minutes ago

  @gwfvrowell @virginmedia Awful firm.

• 
  Adrian (@ConfusedFergie) reported 19 minutes ago

  3 days in a row WiFi is down... @virginmedia you need to step up your game. Perhaps I won't pay you 3 months in a row and see if that gets you to get your act together...

• 
  Alex (@AJ01991) reported 19 minutes ago

  @Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.

• 
  Daxie mum. (@lovesdaxies) reported 21 minutes ago

  @Simon_Whale @virginmedia We and my Mum both had exactly the same issue with EE snd I’ve heard others with same from Skye. They say they’ve sent the packaging but don’t until you phone to complain.

• 
  Scarlett Shaw (@ScarlettShaw) reported 21 minutes ago

  Current @virginmedia contract - £75. Contract renewal with #VirginMedia - £155. Get to ****.

• 
  Yvonne Ward (@YvonneWard0) reported 22 minutes ago

  @virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.

• 
  Nathan Bhangoo (@NathanBhangoo) reported 24 minutes ago

  @virginmedia your customer support system is actually the worst I've ever heard, this guy was just not understanding what I was explaining to him like I was from another planet or something and kept on saying get a refund when I told him I'm paying for a university package, smh

• 
  Daniel 📺 (@krym1087801) reported 24 minutes ago

  @Simon_Whale @virginmedia That's exactly why so many people are switching to IP**—it offers better quality, greater stability, and costs much less than traditional TV subscriptions. 👍

• 
  Craig McArdle (@HoMcArdle) reported 25 minutes ago

  @LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you