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Virgin Media outages and service status in Prescot, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Prescot, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 15, 12:35 PM GMT+1.
  • 45% Internet (45%)
  • 21% Wi-fi (21%)
  • 21% TV (21%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)

The latest reports from users having issues in Prescot come from postal codes L35 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wigan, Widnes, Warrington, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, Skelmersdale, and Bootle.

CityProblem TypeReport Time
Birkenhead TV 21 hours ago
Liverpool TV 2 days ago
Wigan Wi-fi 3 days ago
Liverpool Internet 6 days ago
Wigan Internet 6 days ago
Liverpool Internet 6 days ago

Nearby cities with recent reports

Liverpool

4 recent signals

2 days ago
Wigan

2 recent signals

3 days ago
Birkenhead

1 recent signals

21 hours ago
Widnes

1 recent signals

6 days ago
Warrington

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • JemimaCamhs
    Jemima (@JemimaCamhs) reported from Garston, England

    @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

  • J0er_82
    Jo3r (@J0er_82) reported from Garston, England

    @virginmedia whys your Internet ****?? Never works when I want it to

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

  • hall291
    Pauline Hall (@hall291) reported from Halton, England

    @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

  • tomrushton88
    Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

  • BLTwitchy
    Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England

    @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • DannyLannon
    dannyWAFClannon (@DannyLannon) reported from Wigan, England

    @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia you are so crap we don't pay you to keep having problems daily

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • Its_Sal_Queen
    Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

  • alandean1878
    Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

  • NatashaVic
    Capitã Nat (@NatashaVic) reported from Liverpool, England

    @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

  • agarnett
    Adam (@agarnett) reported from Wigan, England

    @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dweir3132
    David Weir (@dweir3132) reported

    @KevvyJ63 @SkySports @virginmedia Same error here - could watch Wigan Rugby or any footy. Shite Service at Premium Price.

  • gyoldsingleman
    oldman (@gyoldsingleman) reported

    @virginmedia How does this help when u want to watch on tv ????

  • Scottiger22
    Scott (@Scottiger22) reported

    @RobNoonan007 @virginmedia Sky sports app should be available on firstick / smart TV it's a joke . Better off with i.p ..t... v then actually paying for the real service.

  • SusanHarding28
    Susan Harding 🩵 🇬🇧 (@SusanHarding28) reported

    @Bebs1000 @vodafone Left them a long time ago! Shocking company with customer service equal to that of Virgin Media 🙄

  • Cruffers
    Cruffers (@Cruffers) reported

    @virginmedia No you can’t log on in that way. I’ve tried it. And we shouldn’t have to when we’ve paid for the service. Very poor.

  • 154PinkChairs
    Hopper (@154PinkChairs) reported

    @virginmedia why is the sky sorts streaming service not working?

  • donutvan
    Donovan Whyte 🇵🇸 (@donutvan) reported

    @kingoftheshed @virginmedia They are never going to lose their V acting like that

  • AnneGBradford
    Anne Bradford (@AnneGBradford) reported

    So had a request from what was supposed to be your help care centre - but they are a scam!! @virginmedia

  • StrukturaEng
    StrukturaEngineering (@StrukturaEng) reported

    @DuggyStand @virginmedia @SkySports 28th is anticipated date of the fix.

  • R4g3Kw1t
    Andy Owen (@R4g3Kw1t) reported

    So first match day of the new season and @virginmedia appears to be broken. No wifi to speak of...