Virgin Media outages and service status in Prescot, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Apr 4, 1:04 PM GMT+1.
- Internet (33%)
- Total Blackout (33%)
- TV (33%)
The latest reports from users having issues in Prescot come from postal codes L34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wigan, St Helens, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Northwich, Prenton, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 1 day ago |
|
Prescot
|
Internet | 4 days ago |
|
Wigan
|
Internet | 4 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
|
St Helens
|
TV | 7 days ago |
|
Liverpool
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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sandra hunter (@Sandie42Hunter) reported from Widnes, England@virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .
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Terry Gilroy (@Gilly2u2) reported from Formby, England@virginmedia Can you help me sort out a contract or I will have to go elsewhere?
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TGVMD (@TGVMD) reported from Maghull, England@virginmedia Virgin tvgo app not working is there a known issue? Please advise
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced
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Widneschappy (@Widneschappy) reported from Widnes, England.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England@virginmedia Doesn’t show of any issues no.
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Pete Vella (@pete_vella) reported from Risley, England@virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.
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Terry Gilroy (@Gilly2u2) reported from Formby, England@virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, EnglandSoooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all
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Dave Fildes (Fylo) (@DaveFildes82) reported from St Helens, England@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England@virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!
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Amanda Archer (@mand102) reported from Haydock, England@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
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Roy Mcgaw (@roymc1980) reported from Seaforth, England@virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy
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Reysan 💙 (@humfmeister) reported from Birkenhead, England@virginmedia is this a genuine call about router speed asking me to download speed test and a quick support app. Surely you can test my broadband speeds?
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Mark Spencer-Scragg (@Scraggmeister) reported from Seaforth, England@virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SandyJay (@SandeepJayawant) reportedVirgin media down in Oxford since morning Terrible for working from home All TV channels still frozen or pixelated Poor service for huge monthly bills for the service Need to change broadband and TV service provider
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Louise (@Louise63544316) reported@virginmedia getting an email of works in our area on Wednesday! Services will be disrupted, this is not acceptable we work from home and need the wifi. Surely you could do this at a more convenient time? With people working from home this causes major problems
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🅼í🅲🅷🅴á🅻 🅵🅰🆁🆁🅴🅻🅻 (@isabelfarrell) reported@virginmedia This is after several hub resets and seems to persist as an issue whether on WIFI or hard-wired via Ethernet, it also seems to be worse at nights (~10pm-5am) making me suspect even more that the issue is not with my own hardware/software
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Orwell1983 (@orwell1983) reported@virginmedia Thanks for the 8 hours notice that my broadband is likely to be down due to planned work tomorrow.
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Emma Withers (@Smizz_x) reportedWondering if @virginmedia will be reimbursing me for the fee I'm going to have to pay to add more data to my phone, considering the only reason I've gone over my allowance is because our wifi has been down more than it has worked this month.
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🅼í🅲🅷🅴á🅻 🅵🅰🆁🆁🅴🅻🅻 (@isabelfarrell) reported@virginmedia Internet is working fine and have no issues with speeds the problem is random drops in connection, they seem to happen tens of times a day now and have done for the last couple of months, it's more of an annoyance than anything else as each loss in connection lasts only seconds
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Persephone H #AmazonDiscriminates ☹ (@HenryPersephone) reported@virginmedia Seems ok now. However, never going to hand out bank details and shouldn't be asked.
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peter gates (@petegates) reported@virginmedia #iphone #virginmobile my phone wants to call Belgium all the time?! I have googled this issue but can’t seem to resolve it please help!!
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Sue Arnold (@Tonysue101) reported@virginmedia Hi I've tried all of these but still have the problems with devices connected by WiFi. My cabled device is ok. It still only occurs between 10 and 4. Connected no internet is showing up more as well.
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Dave (@davenoelcasey) reported@virginmedia I’ve chatted to your customer services and been told I will never be able to disassociate my email from my old account. Can you confirm whether this is in fact the case? @virginmedia