Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Newton-le-Willows, Birkenhead, Widnes, Skelmersdale, Prenton, Ellesmere Port, Warrington, Runcorn, Wigan, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
St Helens	Internet	22 hours ago
Liverpool	Internet	4 days ago
Newton-le-Willows	Wi-fi	4 days ago
Liverpool	Internet	4 days ago
Liverpool	Total Blackout	4 days ago
Birkenhead	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 8 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  John Kelly (@John_Kelly17) reported 9 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Emma Latham (@EmsydilemsyL) reported 12 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Tom Rushton (@tomrushton88) reported 12 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Nicola Bates (@Nicolajb87) reported 15 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Mrs Smith (@SmithysMaud) reported 16 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  DM 🦌 (@DaveMbootlebuck) reported 21 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Gary Banks (@GaryBan47314801) reported 22 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Pauline Hall (@hall291) reported 26 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Carol Rowles (@CallyRaven) reported 27 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Maureen StewartJones (@supergran22) reported 41 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Graeme Radebe (@Radebreast) reported 48 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Adam (@agarnett) reported 48 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Josh (@Parleyyyyyy) reported 49 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  DM 🦌 (@DaveMbootlebuck) reported 51 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 54 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Lesley Murray (@les_murray71) reported 54 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Andy McGill (@andrewjmcgill) reported 55 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 57 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Urban Groove (@Urban__Groove) reported 7 minutes ago

  @virginmedia It started last month, and it was you who authorised it 😡 I dont need o2's useless service volt benefit crap, Ive been instructed to contact the police as theyre harassing me for payment for a **** service i didnt ask for, this is your fault

• 
  Ady Carter (@IsitAdy) reported 7 minutes ago

  @virginmedia It finally came back online during the #europeancup penalty shootout. Missed most of the final. But it’s not the first time we’ve had problems in this area. Very frustrating

• 
  Adam Tracey (@adamtracey8) reported 10 minutes ago

  @virginmedia @scoobiesue82 Tried everything you have recommended @virginmedia and still have the issue. It is only with Big Bang Theory on TLC channel 128. Can we get an update on this

• 
  ۟ (@carefreeleon) reported 10 minutes ago

  @virginmedia Intermittent or no signal in my area for weeks. It's not acceptable to be paying the amount we do and be limited to 10 MBPS. If we didn't have to dig up the driveway to change service, we'd of already done so.

• 
  Ben Evans (@benev91) reported 11 minutes ago

  @virginmedia we have been without internet for a week now. Rinsed through mobile data. Fix date apparently (4th date given) now on 3rd June. We have received compensation but an easy fix would’ve been to give us unlimited data on our mobiles (both with o2) for the month.

• 
  Nathan B. Evans (@nbevans) reported 12 minutes ago

  @BenZaranko This is just how network operators roll now in hyper-consumption economies I saw a Reddit thread the other day where one guy had ended up paying Virgin Media £130/month just for basic cable broadband. Just because he hadn't challenged any of the price increases for 3 years.

• 
  Chris Corney (@ChrisCorney1) reported 12 minutes ago

  @OliverGMcManus @katedodd3 @virginmedia It was a great day when I got these rip off merchants out of my life. If uou Google it you will see tgere are multiple mass complaints to Ofcom about obstacles they create to customers trying to switch away. Keep going and threaten a formal complaint.

• 
  JoeyJoe (@joeyjoe93) reported 13 minutes ago

  If you are a Virgin Media TV customer you can watch the Champions League final for free on Channel 526 today #Arsenal #UCL

• 
  Ugly Balaclava (@uglybalaclava) reported 14 minutes ago

  @virginmedia @DavidVaughan5 We have a engineer here right now and change the hub over to a new one and it’s still not working. Flashing yellow lights. This is a network problem. What is happening please? Doesn’t look like a fix will be happening

• 
  Cease Fire Now- #EndTheGenocide (@CillianMcLough1) reported 15 minutes ago

  @Galway_Dweller 👍And that's the real problem. They either have broadsheet columns or a revolving door to rte radio, TV and virgin media.