Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Widnes, Wigan, Northwich, Warrington, St Helens, Liverpool, Prescot, Birkenhead, Runcorn, Skelmersdale, Bootle, Prenton, and Newton-le-Willows.

City	Problem Type	Report Time
Ellesmere Port	Wi-fi	16 hours ago
Widnes	Internet	1 day ago
Wigan	Internet	2 days ago
Northwich	Wi-fi	2 days ago
Warrington	Internet	3 days ago
Wigan	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 4 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 9 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  dannyWAFClannon (@DannyLannon) reported 15 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Martin Travis (@lurkinhead) reported 16 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Colin (@ColinBe76578911) reported 18 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Rob (@Robertlfc_) reported 20 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Pauline Hall (@hall291) reported 20 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Andrew (@andym1908) reported 21 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Martin Travis (@lurkinhead) reported 23 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 25 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Steve Pouncey (@Steveo67) reported 28 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Ray Waring (@RayWaring) reported 31 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Emma (@EmmaZhaan64) reported 31 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 32 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Jack Kelly (@realjackoh187) reported 36 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Alan Dean (@alandean1878) reported 38 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Thomas Evans (@92Tevs) reported 45 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Mrs Smith (@SmithysMaud) reported 47 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Jack Kelly (@realjackoh187) reported 57 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Mrs Smith (@SmithysMaud) reported 60 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr B’s History (@MrZacJamesB) reported 3 minutes ago

  @virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?

• 
  control alt de ligt (@JohnnyHynes2) reported 4 minutes ago

  @virginmedia Not working cheers mate go on off for no reason before the big game

• 
  Vicky (@CityVicks) reported 8 minutes ago

  @virginmedia My point was more that you’d know better than me, but whatever. No issues in my area are showing.

• 
  Karl Dyer (@KarlDyer15) reported 8 minutes ago

  @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.

• 
  ItsLiterallyChloe (@LiterallyChloe_) reported 9 minutes ago

  I’ve had more issues with @toobbroadband in 3 months, than I had with @virginmedia in 5 years. 🙃 Regretting the move 😭

• 
  Seekings (@paulseekings) reported 12 minutes ago

  @virginmedia WTF is happening to my WIFI service. It keeps dropping out. The football is stressful enough but this is NOT good enough I rely on this for my Sky Glass!

• 
  james mcgarry (@2124Jim) reported 12 minutes ago

  @virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.

• 
  Jem (@jemonthesofa) reported 12 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  +(_)/\/\%|€ ©°°| (@tumble_cool) reported 16 minutes ago

  @virginmedia I left your service in June 26 after well over a decade with VM. Since that time I've been spammed with multiple emails saying' We’d love to ask you a few questions about your recent experience.' I am not here for your quality control. I am now with a rival of yours.

• 
  David Owens (@DavidOw38948049) reported 16 minutes ago

  @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats