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Virgin Media outages and service status in Prescot, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 15, 12:35 PM GMT+1.
  • 43% Internet (43%)
  • 21% Wi-fi (21%)
  • 21% TV (21%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)

The latest reports from users having issues in Prescot come from postal codes L35 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wigan, Widnes, Warrington, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, Skelmersdale, and Bootle.

CityProblem TypeReport Time
Birkenhead TV 1 day ago
Liverpool TV 2 days ago
Wigan Wi-fi 3 days ago
Liverpool Internet 6 days ago
Wigan Internet 6 days ago
Liverpool Internet 6 days ago

Nearby cities with recent reports

Liverpool

3 recent signals

2 days ago
Wigan

2 recent signals

3 days ago
Birkenhead

1 recent signals

1 day ago
Widnes

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

  • aralph50
    Amanda Ralph (@aralph50) reported from Liverpool, England

    Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

  • GarethWHughes
    Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, England

    Has virgin media gone down? #virginmedia @virginmedia

  • davetarl
    Dave Tarleton 💙 (@davetarl) reported from Wallasey, England

    @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

  • GaryBan47314801
    Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia All the while taking my direct debit payments for a service I am not getting

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

  • JemimaCamhs
    Jemima (@JemimaCamhs) reported from Garston, England

    @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

  • hall291
    Pauline Hall (@hall291) reported from Halton, England

    @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

  • DaveMbootlebuck
    DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England

    @virginmedia No. Can’t get through. I’ve just submitted a complaint

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

  • agarnett
    Adam (@agarnett) reported from Wigan, England

    @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Invinc1bles0304
    George (@Invinc1bles0304) reported

    @virginmedia He tells me he's outside. I explain I'm not there as they assured me he would arrive at 1510. He tells me he doesn't work that late. So I've taken a day off from work for the engineer, and no show. Can you contact me asap

  • SuttonSi
    Si Sutton (@SuttonSi) reported

    @virginmedia how **** are you to not have the red button not working on the first day of the football season.. #trash

  • PnoTuna
    Mike Dixon (@PnoTuna) reported

    @Crafty_General @debsb155 @virginmedia My dad has that issue too

  • ChrisCoopsSport
    Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported

    Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

  • sixtiesrachel
    Rachel (@sixtiesrachel) reported

    @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

  • Laitty
    Graeson Laitt (@Laitty) reported

    Is anyone else having problems with Sky channels through Virgin Media today? We’ve got a message saying there’s a problem with the service, but it’s not very clear what the issue is. Just wondering if it’s affecting other Virgin Media customers as well? 📺 @virginmedia #Sky

  • AbsolutelyDyer
    James 🦢 (@AbsolutelyDyer) reported

    Any chance of you doing something about the sky sports red button not working or nah? @virginmedia

  • pxrt8i
    👾 (@pxrt8i) reported

    @mark240868 @virginmedia they hope to fix by the 28th august…

  • afcwomblelong
    Chris Long (@afcwomblelong) reported

    @virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.

  • gyoldsingleman
    oldman (@gyoldsingleman) reported

    @virginmedia How does this help when u want to watch on tv ????