Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Leigh, Warrington, Wigan, Birkenhead, Liverpool, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, and Runcorn.

City	Problem Type	Report Time
Leigh	Wi-fi	2 hours ago
Warrington	Wi-fi	13 hours ago
Warrington	Wi-fi	13 hours ago
Wigan	Wi-fi	2 days ago
Warrington	Wi-fi	3 days ago
Warrington	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Ndawana Youngson (@NdawanaY) reported 1 minute ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Paul Stockton (@pstock62) reported 4 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Mrs Smith (@SmithysMaud) reported 6 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Mrs Smith (@SmithysMaud) reported 9 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Andrew (@andym1908) reported 11 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Maureen StewartJones (@supergran22) reported 11 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Jack Kelly (@realjackoh187) reported 16 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Mrs Smith (@SmithysMaud) reported 17 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Rob (@Robertlfc_) reported 18 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Emma (@EmmaZhaan64) reported 23 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Rob (@Robertlfc_) reported 24 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Mrs Smith (@SmithysMaud) reported 26 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Cambo (@cambo691) reported 26 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Lindz Devine (@LindzDDub) reported 37 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Gary Kilroy (@Gary_Kilroy) reported 49 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Ray Waring (@RayWaring) reported 51 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Christopher Bray (@cbray72) reported 52 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Graeme Radebe (@Radebreast) reported 57 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Lesley Murray (@les_murray71) reported 60 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DENIM 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇸 (@denimscott) reported 2 minutes ago

  @TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.

• 
  Tilal Manzoor (@tilalx) reported 2 minutes ago

  @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

• 
  Kendall 💀 (@NightAtKendalls) reported 5 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  Dianaaaa (@Dianaaaa_91) reported 11 minutes ago

  Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.

• 
  Ian Abbott (@IJTrueBlue) reported 12 minutes ago

  How do I make a complaint about your doorstep cold callers @virginmedia

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 15 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  vicki wright (@vickiwright77) reported 17 minutes ago

  @virginmedia please can I have an update on service status in RG31 6

• 
  Stephen Maddock (@stephenm68) reported 19 minutes ago

  I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

• 
  Dave Polayah (@dpolayah) reported 22 minutes ago

  @virginmedia is virgin BB down?

• 
  Johnny Mac (@JohnMac19059272) reported 23 minutes ago

  @JFab208 @virginmedia Its never going to be a success. Go back to the satellite dish. Was far better. Id never touch any Internet co