Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, St Helens, Formby, Leigh, Warrington, Birkenhead, Widnes, Ellesmere Port, Prescot, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	3 hours ago
Wigan	TV	5 hours ago
Liverpool	Total Blackout	1 day ago
Liverpool	E-mail	1 day ago
Liverpool	Phone	3 days ago
Liverpool	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Carol Rowles (@CallyRaven) reported 3 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Christopher Bray (@cbray72) reported 6 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Paul Stockton (@pstock62) reported 8 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Amanda Ralph (@aralph50) reported 8 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Mick Mc 23 (@Mick_McIver1984) reported 16 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Anne McCormack (@1AnneMcCormack) reported 27 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Cambo (@cambo691) reported 27 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Mrs Smith (@SmithysMaud) reported 27 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Rob (@Robertlfc_) reported 32 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Jamie McLoughlin (@jmcloughlin) reported 36 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Andrew (@andym1908) reported 39 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Lindz Devine (@LindzDDub) reported 45 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Martin Travis (@lurkinhead) reported 47 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Emma (@EmmaZhaan64) reported 50 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Josh (@Parleyyyyyy) reported 51 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Kevin Saunderson* (@kevsauno) reported 52 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  James (@jgrailpics) reported 54 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Ndawana Youngson (@NdawanaY) reported 56 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Jack Kelly (@realjackoh187) reported 58 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john (@jhargie4) reported 5 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 7 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Kevin B (@kevgasandhtg) reported 8 minutes ago

  @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

• 
  1965 Blue 1878 (@noimspartakus) reported 12 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  A Serial Investor🪙📈🏡 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿⚡️ (@ASerialInvestor) reported 13 minutes ago

  I’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝

• 
  Jenny Do Nascimento (@jdonascimento) reported 15 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  karl heaney (@karlheaney1978) reported 16 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  Peter Miller (@PeteinExeter) reported 20 minutes ago

  @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account

• 
  dharmi04 (@Dharmi04) reported 20 minutes ago

  @virginmedia hi I have a problem with my broadband

• 
  Mountain Walker 🏔 (@percesonator) reported 21 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin media, awful company.