Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Birkenhead, Liverpool, Wigan, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Skelmersdale.

City	Problem Type	Report Time
Warrington	Wi-fi	6 hours ago
Birkenhead	TV	3 days ago
Liverpool	TV	3 days ago
Wigan	Wi-fi	4 days ago
Liverpool	Internet	7 days ago
Wigan	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Kevin Dudson (@Duddydudson) reported 6 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Mrs Smith (@SmithysMaud) reported 13 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Dave Tarleton 💙 (@davetarl) reported 14 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Colin (@ColinBe76578911) reported 21 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Jack Kelly (@realjackoh187) reported 25 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Sarah Hill (@Its_Sal_Queen) reported 27 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Jack Kelly (@realjackoh187) reported 31 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  IanRob79💙 (@IanRobEfc1878) reported 32 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Bootle Bucks (@BootleFCBucks) reported 33 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Anne McCormack (@1AnneMcCormack) reported 37 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Graeme Radebe (@Radebreast) reported 37 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Carol Rowles (@CallyRaven) reported 39 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Mrs Smith (@SmithysMaud) reported 39 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Alan Dean (@alandean1878) reported 48 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Nicola Bates (@Nicolajb87) reported 49 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 49 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Billzy (@Billzy79) reported 56 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Rob (@Robertlfc_) reported 57 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Andy McGill (@andrewjmcgill) reported 58 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Harding 𓅪 (@Sbaggieboy60) reported 9 minutes ago

  @virginmedia first day of the football season and red button not working…..brilliant I hope I’m going to get some kind of refund?

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 12 minutes ago

  @virginmedia Haha what a crap company trying to palm stuff off to customers that they don’t want as opposed to accommodating them, good riddance hello Sky

• 
  Iain Sankey (@IainSankey) reported 17 minutes ago

  So, after three long telephone calls, I'm back to square one. Now, I'm going to have to look for an alternative internet supplier. I wouldn't mind so much, but I've been a customer of @virginmedia for about 30 years! 😡

• 
  Neil Skivington (@glentfc27) reported 17 minutes ago

  @virginmedia That's all well and good but everyone is paying for a service......which we aren't getting presently.

• 
  Cruffers (@Cruffers) reported 19 minutes ago

  @virginmedia No you can’t log on in that way. I’ve tried it. And we shouldn’t have to when we’ve paid for the service. Very poor.

• 
  nicolajane (@NJB2874) reported 19 minutes ago

  @kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.

• 
  Tee (@nocturnallamb) reported 20 minutes ago

  @virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 20 minutes ago

  @virginmedia . Can someone please give me an update on an intermittent service issue dating back to 30/7/26? We’ve been told there’s a service cable issue but no update on a “fix” and the disruption is costing me as I can’t work from home, because broadband is unstable. Thanks.

• 
  doozerlyn (@doozerlyn) reported 21 minutes ago

  @virginmedia Can you please supply details of how to claim for compensation as the red button not working on Sky Sports as many people have already tweeted... Not supplying service I'm paying for, breach of contract.... Please supply details as soon as possible, thank you

• 
  Dan Robinson (@TheDanRobinson) reported 25 minutes ago

  Virgin Media outage - no broadband or TV service, at least not where I live in ST Alban's.