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Virgin Media outages and service status in Prescot, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 10, 8:53 PM GMT+1.
  • 52% Internet (52%)
  • 21% Wi-fi (21%)
  • 15% TV (15%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)

The latest reports from users having issues in Prescot come from postal codes L35 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Widnes, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Northwich, Runcorn, Skelmersdale, and Bootle.

CityProblem TypeReport Time
Liverpool Internet 1 day ago
Wigan Internet 1 day ago
Liverpool Internet 2 days ago
Widnes Total Blackout 2 days ago
Warrington Wi-fi 3 days ago
Liverpool Wi-fi 3 days ago

Nearby cities with recent reports

Liverpool

5 recent signals

1 day ago
Wigan

1 recent signals

1 day ago
Widnes

1 recent signals

2 days ago
Warrington

1 recent signals

3 days ago
St Helens

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • beakybox
    (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England

    @virginmedia broadband being down again, how, why

  • BootleFCBucks
    Bootle Bucks (@BootleFCBucks) reported from Liverpool, England

    @JamesSymes8 Virgin Media. It keeps going really bad.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia fix ur awful service!!!!

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • tomrushton88
    Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

  • ColinBe76578911
    Colin (@ColinBe76578911) reported from Liverpool, England

    @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

  • Billzy79
    Billzy (@Billzy79) reported from Liverpool, England

    @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

  • DannyLannon
    dannyWAFClannon (@DannyLannon) reported from Wigan, England

    @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • alandean1878
    Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

  • EmmaZhaan64
    Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cochap
    Colin Chapman (@cochap) reported

    @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    By December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?

  • Ochai_Muse
    Matt (@Ochai_Muse) reported

    @virginmedia @Bomber19631 Sky sports + channels not working whats going on

  • redwallreality
    nigel (@redwallreality) reported

    @biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.

  • Scrumpyjackfan
    Craig (@Scrumpyjackfan) reported

    Funny ain’t it after 25 years with Virgin Media I’ve decided to part ways and they have given me a UK no to ring and that they are able to nearly price match youfibre. I told them their Cust service is really bad and that’s the main reason I’m off. 👋👋👋

  • pauldewolfe
    paul d (@pauldewolfe) reported

    @virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?

  • Greenje84616605
    Green jello (@Greenje84616605) reported

    @biggle1908 I’ve been with virgin media for 15 years now no issues whatsoever other than they cut the power to my old WiFi router which left me with no internet connection at all . They done this because I told them my WiFi box was fine I didn’t need to upgrade. I pay £78 pm just for interne

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?

  • shatners144143
    shatners (@shatners144143) reported

    @anon_opin Virgin Media have been terrible recently.

  • NemoH666266
    FoundNemo (@NemoH666266) reported

    @virginmedia @D4N7O Well, it is down @virginmedia. Isn't just a massive coincidence now is it? Lol