Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Wigan, Skelmersdale, Prenton, Runcorn, Warrington, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Liverpool	TV	1 day ago
St Helens	Internet	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Internet	3 days ago
Liverpool	Internet	3 days ago
Wigan	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Jo3r (@J0er_82) reported 43 seconds ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  James (@jgrailpics) reported 7 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Jonesy (@RWBJ1997) reported 14 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Amanda Ralph (@aralph50) reported 15 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 15 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Emma Latham (@EmsydilemsyL) reported 16 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Carol Rowles (@CallyRaven) reported 20 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Christopher Bray (@cbray72) reported 21 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 33 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Emma (@EmmaZhaan64) reported 34 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Elisabeth Hilton (@elisabethhilto4) reported 43 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Lesley Murray (@les_murray71) reported 45 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Dave Tarleton 💙 (@davetarl) reported 45 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Emma (@EmmaZhaan64) reported 45 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Lesley Murray (@les_murray71) reported 51 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Ndawana Youngson (@NdawanaY) reported 51 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Anne McCormack (@1AnneMcCormack) reported 53 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Nicola Bates (@Nicolajb87) reported 57 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Carol Rowles (@CallyRaven) reported 57 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr H (@silestanix) reported 3 minutes ago

  @O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm

• 
  Robert Massie (@Robert_Massie) reported 6 minutes ago

  @gblondon1 @skytv I detest #SkyTv awful company but no Virgin Media in my area yet

• 
  Edward Hamilton (@epwhamilton) reported 7 minutes ago

  @virginmedia I'm aware that that's what it shows, however one of your agents has told me that there is a network issue and no information is being communicated nor is it being acknowledged on the website. To say it is my equipment is disingenuous

• 
  Debbie Rowe (@debbierowe1) reported 10 minutes ago

  @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

• 
  LP (@____LP____) reported 10 minutes ago

  Internet down all da long. Googled @virginmedia to check the status of internet in my area. The AI answer took me directly to a page that said I've missed a payment with a button to pay. Might want to do something about that, Virgin...

• 
  Darren Coomer (@coomerdarren) reported 11 minutes ago

  @virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.

• 
  Buca Bertie. De 🦓 🫶 (@_Flirtram_) reported 12 minutes ago

  @gblondon1 @skytv @virginmedia Virgin are absolutely shocking. Forced into using them and believe me there is no comparison. Prepare for frustration and abysmal customer no service

• 
  Andy T (@andrewtalbot72) reported 14 minutes ago

  @virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…

• 
  ORIGINAL GOONER JOHN (@1947originalgo1) reported 15 minutes ago

  @virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.

• 
  luke (@Burns12L) reported 18 minutes ago

  @brownbill_scott @virginmedia Same lad been down for like 2 hours now