Virgin Media

Virgin Media Outage Report in Prescot, Knowsley, England

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The latest reports from users having issues in Prescot come from postal codes L35.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Prescot, Knowsley, England 02/13/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent Virgin Media outage reports came from the following cities: Widnes, Warrington, Skelmersdale, Liverpool, Runcorn, Wigan, Prescot, Wallasey, St Helens, Northwich, Ellesmere Port and Eastham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWidnes Wi-fi
United KingdomWidnes Wi-fi
United KingdomWarrington Internet
United KingdomSkelmersdale Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • LiamFitzy9 Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England

    @sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !

  • BTLF1 BTL Film Media. (@BTLF1) reported from Aintree Village, England

    @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Liverpool, England

    @virginmedia WHY is your online accounting so so bad. Page never loads

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • Jodada_Films davey mc (@Jodada_Films) reported from Birkenhead, England

    @virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection

  • NuttyNCool Michael McGiveron (@NuttyNCool) reported from Seaforth, England

    @lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.

  • 52Normski Norman Williams (@52Normski) reported from Bryn, England

    AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk

  • OneBodyJen Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

  • 52Normski Norman Williams (@52Normski) reported from Bryn, England

    AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations

  • beakybox CHELLE | ✞-4∇3:3 (@beakybox) reported from Seaforth, England

    How much longer is the broadband gonna be down @virginmedia

  • sp7974 Stu. (@sp7974) reported from Seaforth, England

    @MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.

  • millsy17 Claire Mitchell (Mills) (@millsy17) reported from Liverpool, England

    @virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!

  • bencapper Ben Capper (@bencapper) reported from Garston, England

    @virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC

  • Sammi__T Sammi T (@Sammi__T) reported from Wigan, England

    @virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility

  • xstex Stephen Robinson ⚡ (@xstex) reported from Seaforth, England

    @carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never buffers with the ***** videos

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mafaldas7 Μafaldas (@Mafaldas7) reported

    Anyone else having issues with @virginmedia in SE?

  • danjconn Dan Conn (@danjconn) reported

    Now still paying for the service so that my ex doesn't cut off, all because internally @virginmedia can't actually talk to their own internal departments, not actually be able to raise a complaint for someone to look into. Some. Three. Months. Later.

  • subhendudey Subhendu Dey (@subhendudey) reported

    @virginmedia you can't make your existing customers happy... It's been 7 months my Wi-Fi is not working each time I call I get same answer "there is work going on in your area we can't do the check." And if we don't pay on time £7 penalty... Late payment charges.

  • jenflorist Jenny murray (@jenflorist) reported

    @virginmedia is there issues in eh16?

  • w_cazz Cazz 💙 (@w_cazz) reported

    @virginmedia hi VM. Once again I am without any service since Tuesday 6th. Unable to make any calls or use data. Unable to call to report it. In February they were doing major work on local masts or something & I lost service for 6 days! Now this so please advise.

  • lauriemorgen LaurieMorgen #DifferentByDefault. (@lauriemorgen) reported

    @virginmedia It isn’t one bit helpful. There’s something very wrong with a service provider who creates nothing but obstacles when a customer wishes to leave.

  • adrianlomas Adrian Lomas (@adrianlomas) reported

    @virginmedia Services installed for years. Cable broken outside. First guys said couldn’t blow the cable. Second guys came said they could, third guys not yet arrived to connect it .

  • NadineD_G Nadine_CCN (@NadineD_G) reported

    @virginmedia Hello, it’s running but very slow and keeps cutting out and then coming back on

  • PeteJamesMagic Pete James (@PeteJamesMagic) reported

    I will not be using @virginmedia broadband ever again. I am going to be billed £240 early cancellation fee because they won’t be able to provide services to me (Despite being told otherwise) Any recommendations for GOOD internet service providers? #virginmedia #broadband #fail

  • thedogger31 george (@thedogger31) reported

    @virginmedia I’ve just lodged another formal complaint as this is now *************** big time