Virgin Media Outage Report in Prescot, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Warrington, Runcorn, Prenton and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Warrington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @Beany_13 What about in L8 9UU its been down all morning
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Hannah
(@ShitofHan) reported
from
Liverpool, England
I hope to god my mum gets rid of @virginmedia this week! Sick of her paying like £112 for shut service. I’m constantly on 4G
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Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@Satoonerist @virginmedia Totally agree, I've just been pissed about trying to get through to cancellations, I refused technical help and and engineer and I'm going to take a chance that my neighbours are right and Talk Talk is decent these days.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia Hi was supposed to be yesterday between 12-4 but got a text on Friday night saying issue has been solved. So they did not come out even though they didn't say they were not coming and I waited in for them. I think I have a faulty hub tbh
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Zara
(@zaracharles) reported
from
Liverpool, England
TWO hrs spent on to @virginmedia trying 2 fix my continuous starting up screen. Was promised a call back the following evening, which never happened !!! Feel I have been more than patient, to be majorly let down #whatamipayingfor 😡
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz
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Goth Scouser
(@Liam_Hawksey) reported
from
St Helens, England
@virginmedia Never mind, I reset the box and it’s fine now
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Rian Murray
(@rian951) reported
from
Westhoughton, England
@virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia hi can you help me sign in been trying to contact customer services for over 2 hrs tonight
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Stu Hel
(@stubeanhead) reported
from
Birkenhead, England
Tip: Yesterday I gave Virgin Media 30 days notice to cancel my TV/broadband. Too pricey. Had no deals to offer me. Miracles are real as I had 3 missed calls today off sales numbers, I answer the 4th. Suddenly, they do have offers and now I'm paying less a month with Sky Sports on
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Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@virginmedia Because that's something you should have offered 4 months ago before the endless hour long phone calls, not something you should have offered only when I went though 3 different people to cancel. I also can't take a day off work for an engineer during August.
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@gm
(@mymatedex) reported
from
Aintree Village, England
@virginmedia There’s no service issue, the engineer had punctured the cabling with a cable tack. It stops the fibre optic cable from working. I removed it but not before having to sit on the phone for 30 minutes after me complaining the other day about your inept installation team
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia please tell me why I can never get through to your customer services , just been waiting over twenty minutes Not the first time !!
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @BryanThePirate I pay for the highest package you have and I dont have the v6 box I very rarely have bloody wifi like this morning it's not working again! Time after time after time it breaks down
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julie hennelly
(@scoobyjue) reported
from
Seaforth, England
@virginmedia hardly got no service. Rang and complyyet again. Then been told our wiring was wrong and has been for for nearly a year since installed. Gave us excuse after excuse. But still paying full price Engineers been out twice to do new wire. We have put complaint in and
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal
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Tony Zeverona
(@Childwallcable) reported
from
Liverpool, England
@virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back
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julie hennelly
(@scoobyjue) reported
from
Seaforth, England
@virginmedia and still waiting. Internet keeps going off. Can’t leave because still tied into a contract yet we still have to pay for service we can’t use! #joke
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia Hi it’s media service I cannot set up an account please help
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Goodman
(@Bulgenen) reported
@WiteWulf @virginmedia Classic @virginmedia behaviour. Who cares about customers of 20+ years. Hike their prices to draw in new customers with ridiculously cheap offers. “Important information about your bill” always means “price rises” never “we’re rewarding you for your loyalty”...
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Lewis Fuller
(@Fullerrefix) reported
Because @virginmedia are **** , everyone in my house are using my phone data
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Anthony
(@Anthony37421837) reported
@virginmedia I am pissed off with the service I am recieving this has been ongoing since August I got a new router b4 Xmas and still not solved the issue with my speeds I am on the 200 package and I be lucky sometime to get 10- 50mb I tried your centres wait time 1hr wait
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Ant Mills
(@ant_mills) reported
@69polaris69 @virginmedia Unfortunately they’ve cornered the market in my area for broadband speed, don’t care about the tv as I don’t use it. Worst bit tho is the flag out lie in reply to my original tweet denying there is a price increase!! @virginmedia
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lol
(@Alexlilbacon) reported
@LLcomicsRBX i had virgin media wifi it was awful changing to bt saved me
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foy
(@stuart_foy) reported
@_laynaw Quest 1 at the time, but I've moved on to the Quest 2. Was using the default Virgin Media Business WiFi hub, for my connection, and I had very little issues. RTX card did give me a better experience due to better compression, but GTX970 still did the job.
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Grant Mckellar
(@grantmckellar03) reported
@virginmedia your WiFi seems to go down so much can you actually start to fix it man genuinely so bad
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jodieromancejunkie
(@Villabird81) reported
Constant WiFi problems all weekend got 2 children trying to do school and college work paying a fortune for @virginmedia to keep not working not good enough at all @virginmedia
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Lucy Kempster 👱🏻♀️
(@Kemp9Lucy) reported
@virginmedia WiFi keeps dropping out and tv service! Your Website says contact us but you NEVER answer the phone. Twice we’ve called and hung on for nearly an hour for you to just hang up!
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Bren
(@WildBr3nex) reported
@virginmedia Hey guys, as of lately I've been getting way less download speed than I've paid for, I'm getting around 100mbps and like less than 5mbps up when I pay for nearly 600mbps down and 35-40mbps up, any idea on whats happening?