Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, Warrington, Ellesmere Port, St Helens, Liverpool, Newton-le-Willows, Birkenhead, Widnes, Skelmersdale, Prenton, Wigan, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Runcorn	Internet	2 hours ago
Warrington	Wi-fi	4 hours ago
Ellesmere Port	TV	14 hours ago
St Helens	Internet	1 day ago
Liverpool	Internet	2 days ago
Liverpool	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 8 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Anne McCormack (@1AnneMcCormack) reported 11 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Mrs Smith (@SmithysMaud) reported 17 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Adam (@agarnett) reported 18 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Lindz Devine (@LindzDDub) reported 21 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Elisabeth Hilton (@elisabethhilto4) reported 23 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Jack Kelly (@realjackoh187) reported 24 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Jack Kelly (@realjackoh187) reported 31 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Lindz Devine (@LindzDDub) reported 32 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Jemima (@JemimaCamhs) reported 35 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Tim Jackson (@TimmyJ1972) reported 37 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Lesley Murray (@les_murray71) reported 39 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Jo3r (@J0er_82) reported 40 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Andy McGill (@andrewjmcgill) reported 46 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Mrs Smith (@SmithysMaud) reported 47 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Carol Rowles (@CallyRaven) reported 51 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Lesley Murray (@les_murray71) reported 53 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  IanRob79💙 (@IanRobEfc1878) reported 56 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Paul Stockton (@pstock62) reported 56 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Kevin Dudson (@Duddydudson) reported 58 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel (@TheWonderChildd) reported 6 minutes ago

  @virginmedia wanna explain my bill hike this month? And the lack of money back from the outage I had?

• 
  jwb (@ThisisJWB) reported 6 minutes ago

  @virginmedia outage in my area going on for days practically zero upload speed

• 
  Philip Greenwood (@PGreenwoodCBFM) reported 7 minutes ago

  @virginmedia please help. My wife has had her email account compromised. What do we need to do. 🙏🤞

• 
  B (@sham91) reported 11 minutes ago

  @virginmedia how the f**k is internet down again 3rd time today in BD2 3BA area?

• 
  Kelly Turner (@kellyj70) reported 13 minutes ago

  @virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.

• 
  Sodium (@sodiumlights) reported 18 minutes ago

  So, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...

• 
  Mrs c (@w47carr) reported 25 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  Alan (@alantucker) reported 26 minutes ago

  Finally got rid of @virginmedia broadband, TV and telephone services. Broadband is now supplied by @toobbroadband with a TV streaming service from @skytv

• 
  Mimi Farid (@MimiFarid) reported 26 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  Ken (@kenpawley95) reported 27 minutes ago

  @virginmedia Down in Wexford and all there is 3G. Omg. Unbelievably bad. Thought that was gone years ago. Time to go Vodafone