Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Liverpool, St Helens, Widnes, Prenton, Ellesmere Port, Birkenhead, Warrington, Runcorn, Wigan, Prescot, Leigh, Northwich, and Billinge Chapel End.

City	Problem Type	Report Time
Skelmersdale	Internet	11 hours ago
Liverpool	TV	18 hours ago
Liverpool	Wi-fi	20 hours ago
Liverpool	Wi-fi	1 day ago
Skelmersdale	Wi-fi	2 days ago
St Helens	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Graeme Radebe (@Radebreast) reported 4 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Steve Pouncey (@Steveo67) reported 9 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Lindz Devine (@LindzDDub) reported 10 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Rob (@Robertlfc_) reported 11 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  IanRob79💙 (@IanRobEfc1878) reported 12 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Mrs Smith (@SmithysMaud) reported 17 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Dave Tarleton 💙 (@davetarl) reported 17 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Rob (@Robertlfc_) reported 20 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Jo3r (@J0er_82) reported 28 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 30 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Kevin Saunderson* (@kevsauno) reported 30 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Kevin Dudson (@Duddydudson) reported 31 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Jack Kelly (@realjackoh187) reported 40 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 41 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Andrew (@andym1908) reported 47 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Elaine Brown (@laineypb2109) reported 55 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Gary Kilroy (@Gary_Kilroy) reported 55 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Lesley Murray (@les_murray71) reported 58 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Ndawana Youngson (@NdawanaY) reported 58 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Boxall (@Louiseboxall) reported 5 minutes ago

  @virginmedia Any idea when?? It’s been over a week and there was an outage recently which they “fixed” but the virgin hasn’t worked since this!! M43 area.

• 
  John Brown (@brown_john25904) reported 5 minutes ago

  Virgin Media, I have a complaint. Please tell me how I can talk to someone about resolving it. Your website is useless to do that.

• 
  HRCastle (@hrcastle) reported 8 minutes ago

  @virginmedia for the past 24 hours I have been asking if there is an issue in my area ( BH21 ) I have explained multiple times I cannot use the service checker ( no wifi )Why will you not answer my question? I have sent several DMs at your request, but you have not responded?

• 
  Time for change (@theRealNickle) reported 9 minutes ago

  .@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 10 minutes ago

  @virginmedia Oh please - your service went down and you Know it. IT was on your service status - please stop giving us this reset your router BS.

• 
  Mr JJ (@1964gooner) reported 10 minutes ago

  How rubbish is @virginmedia ? Their product is 24/7 but their helpdesk is 08:00-22:00, and online help is no good because it’s too generic

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 13 minutes ago

  @virginmedia It states there is an 'intermittent signal'. Does this mean an engineer is looking into it?

• 
  Louise Boxall (@Louiseboxall) reported 18 minutes ago

  @virginmedia My parents can’t watch their virgin media that they’re paying for because the picture is pixilated picture! Aparently they won’t even look into it unless the agree to the new 360! Disgraceful! So much for customer service!!

• 
  OhJxkeyy (@PxntherBlxck) reported 19 minutes ago

  @virginmedia Already been on the phone with someone at virgin,they sending out a 2nd engineer on Thursday because the first engineer didn't solve the problem. Useless brain dead company

• 
  Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported 20 minutes ago

  My @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?