Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Newton-le-Willows, Birkenhead, Widnes, Skelmersdale, St Helens, Prenton, Ellesmere Port, Warrington, Runcorn, Wigan, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	2 days ago
Newton-le-Willows	Wi-fi	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Total Blackout	2 days ago
Birkenhead	Phone	2 days ago
Widnes	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 1 minute ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Graeme Radebe (@Radebreast) reported 3 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  John Kelly (@John_Kelly17) reported 3 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Ray Waring (@RayWaring) reported 5 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Jack Kelly (@realjackoh187) reported 5 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Carol Rowles (@CallyRaven) reported 10 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Carol Rowles (@CallyRaven) reported 13 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Rob (@Robertlfc_) reported 19 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Maureen StewartJones (@supergran22) reported 26 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Mrs Smith (@SmithysMaud) reported 27 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Jo3r (@J0er_82) reported 30 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Tony (@AckerHeron) reported 40 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Anne McCormack (@1AnneMcCormack) reported 43 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Rebekah Jones (@RebekahP1nk) reported 46 minutes ago from Prenton, England

  @virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..

• 
  Jack Kelly (@realjackoh187) reported 47 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Emma Latham (@EmsydilemsyL) reported 50 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Tim Jackson (@TimmyJ1972) reported 52 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Martin Travis (@lurkinhead) reported 58 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Lindz Devine (@LindzDDub) reported 59 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Mick Mc 23 (@Mick_McIver1984) reported 60 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Spurdle (@EmmaSpurdle) reported 6 minutes ago

  @virginmedia Yes but the issue has been going on since Thursday at 10pm. It’s now Saturday!

• 
  markrmifsud (@markrmifsud) reported 8 minutes ago

  @virginmedia it's been said that service should resume 16:00 tomorrow?

• 
  Miles (@milesc2003) reported 8 minutes ago

  @virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.

• 
  mike davies (@DavMichael) reported 10 minutes ago

  @virginmedia Finally back on just before compensation has to be paid funny that. So we just have to accept no service with no consequences for yourselves.

• 
  Andrew Morrison (@mozrover) reported 10 minutes ago

  @virginmedia broadband is off again 3rd time this week showing a outage again,not good this

• 
  MeeMaaOnAMission (@spirit_evolving) reported 11 minutes ago

  Looks like a lot of people don’t have internet or tv @virginmedia all over the country. 4 the past 2 weeks the service has been diabolical yet @virginmedia have not issued a statement. I’m disabled & kids r gamers so looks like I’m about to switch providers. ANY RECOMMENDATIONS?

• 
  Mark vix (@Vikk3rs146) reported 11 minutes ago

  @virginmedia Thanks to the shabby way you’ve treated us once again ..that’s it for us now 30+ years a customer but no more ..just signed up to Sky ..had enough of your shite service and inept customer service..oh and £45 a month cheaper

• 
  Spike Lawson (@SpikeLawson1) reported 12 minutes ago

  @virginmedia What is it with the total indifference shown by virgin media? Service is down and we get three different timescales to fix it! They have obviously forgotten that we customers pay for their company

• 
  Jules 🌙 HOOLIJIN 💜 (@julesepiphany) reported 13 minutes ago

  @virginmedia Hi, I’m a new customer and have been with you for 3 weeks. First week was fine but for the past 2 weeks the connection has been diabolical, now showing red light and currently offline- please can you update us if broadband is down?

• 
  Mo (@Notts52) reported 15 minutes ago

  @BBCNews It is if you're a Virgin Media Customer with 360 box, even if you don't have TNT Sports. 👍 @footballontnt