Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L34.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Prescot, Liverpool, Wigan, St Helens, Widnes, Skelmersdale, Runcorn and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Wi-fi | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
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originalkitten
(@originalkitten) reported
from
Formby, England
@virginmedia you go down on me more than my ex boyfriend ever did!
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Sara Hughes❤🦁
(@mrsyozzer1) reported
from
Birkenhead, England
Yes annoyingly intermittent service, any idea when it'll be sorted @virginmedia
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
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Robert Buckley
(@robbuc10) reported
from
Birkenhead, England
@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(
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Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Sport Man
(@IGMP1) reported
@virginmedia Why is the Virgin TV Go app and web browser not allowing sign in? Why is it saying ‘currently not available’? Did this all yesterday and today
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TakeAim Ltd
(@TakeAimCoach) reported
@virginmedia I upgraded at cost 12mths ago to 350mb service but range dropped and signal strength immediately became worse/intermittent. It was perfect prior to this.. and I paid for for the pleasure.
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Jemma Ball
(@ball_jemma) reported
@virginmedia please can I have some help? I urgently need to get hold of an advisor but was waiting on the phone for an hour and have been waiting for an advisor on the chat bot for 3 hours 😢
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Andrew Govan
(@andrewpgovan) reported
@virginmedia Not replying on here either, have you just resigned to the fact that you have no customer service?
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Ricky Fais
(@ricky_fais) reported
Do not go with virgin media there customer service is awful. After being in a virtual queue for nearly 2 hours online the agent is putting me bk in the queue cos it her home time! They expect us to pay higher prices for this level of service! #virginmedia #ripoff #ripoff
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Josh Johnson
(@GeekJoshJohnson) reported
@BrianMCape @virginmedia @Ofcom That's the kicker; I know if I give it a few months and go back I'll get a fantastic deal! No benefit to being a loyal customer to companies like that
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RM
(@RM64664493) reported
@virginmedia now been on hold for an hour and a half just to cancel my wifi because you won't let customers do this online. Disgraceful waste of my time
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HeldoC
(@c_heldo) reported
@virginmedia They reply fairly quick asking what the problem is then nada. Nothing zilch 🧐
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TakeAim Ltd
(@TakeAimCoach) reported
@virginmedia I’ve been contacting for months about poor service, it’s now about your proposal to increase my service fee... when my service has been subpar for over a year now
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stuart
(@stuart65981966) reported
@virginmedia Your customer service Is beyond a joke. I’ve have been on the phone for 90mins and get nowhere.