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Virgin Media outages and service status in Prescot, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Prescot, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 27, 1:47 PM GMT+1.
  • 65% Internet (65%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Prescot come from postal codes L34 and L35 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, St Helens, Prescot, Birkenhead, Ellesmere Port, Widnes, Northwich, Warrington, Runcorn, Skelmersdale, Bootle, and Prenton.

CityProblem TypeReport Time
Wigan TV 14 hours ago
Liverpool Internet 19 hours ago
Liverpool Wi-fi 2 days ago
Liverpool Internet 2 days ago
St Helens Internet 4 days ago
Liverpool Total Blackout 5 days ago

Nearby cities with recent reports

Liverpool

4 recent signals

19 hours ago
Wigan

1 recent signals

14 hours ago
St Helens

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

  • TheWiganParky
    Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia If my bill went down with my speed, I wouldn't mind.

  • 111O1O1O11O
    lloyd #utft (@111O1O1O11O) reported from Wallasey, England

    No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

  • TheWiganParky
    Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

  • John_Kelly17
    John Kelly (@John_Kelly17) reported from St Helens, England

    @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

  • EmmaZhaan64
    Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • obpls1995
    owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • GarethWHughes
    Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, England

    Has virgin media gone down? #virginmedia @virginmedia

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

  • laineypb2109
    Elaine Brown (@laineypb2109) reported from Birkenhead, England

    @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

  • Its_Sal_Queen
    Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia you are so crap we don't pay you to keep having problems daily

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • AckerHeron
    Tony (@AckerHeron) reported from Liverpool, England

    Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • newrider1980
    Steve (@newrider1980) reported

    @trapdoor456 @virginmedia God knows why my upload is so bad , I’m on full fibre optic so it should be better

  • FretzFNBR
    Fretz8 (@FretzFNBR) reported

    @nickncs_cP @zexyvfx @Acttx I’m virgin media aswell it’s not a virgin media problem

  • MartinMurphy72
    🇮🇪MartinMurphy72 (@MartinMurphy72) reported

    @daphmc_ @Rugby_Scoop @virginmedia Not at all 2023 is in the past We have never won a QF so the last QF won’t leave any lasting impression…

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    The one touch switch for broadband might sound like a good idea but here’s something they don’t mention. When you leave @virginmedia , the email address you’ve had for 30 years is deleted. So you have to spend hours and hours changing login details on everything. It’s so stupid.

  • Lady__Britannia
    Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported

    @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

  • nickncs_cP
    Nick S. (nickncs) (@nickncs_cP) reported

    @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

  • Kieranbcfc2
    K (@Kieranbcfc2) reported

    @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

  • HoMcArdle
    Craig McArdle (@HoMcArdle) reported

    Absolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.

  • thedazdanks
    Darren Danks (@thedazdanks) reported

    @virginmedia Hi guys. I received my landline adapter today. Problem is, you’re assuming the phone is near the hub. My hub is upstairs and my landline is downstairs. Is there a solution or am I just buggered?

  • dirkdiggler44
    Dirk Diggler (@dirkdiggler44) reported

    @virginmedia can’t log into my account.Rang customer service and their script doesn’t cover my problem. gets usual change password advise yet I can log on with my phone so nt a password issue. They have to escalate which takes 5-10 working days. No wonder Ofcom fine you millions