Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Runcorn, Wigan, Warrington, Prescot, Leigh, St Helens, Skelmersdale, Northwich, Prenton, Birkenhead, and Billinge Chapel End.

City	Problem Type	Report Time
Liverpool	TV	4 hours ago
Runcorn	TV	24 hours ago
Liverpool	TV	1 day ago
Wigan	TV	1 day ago
Liverpool	TV	1 day ago
Liverpool	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 4 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Lesley Murray (@les_murray71) reported 5 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 6 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Nicola Bates (@Nicolajb87) reported 7 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  James (@jgrailpics) reported 19 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  lloyd #utft (@111O1O1O11O) reported 21 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  DM 🦌 (@DaveMbootlebuck) reported 21 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Andrew (@andym1908) reported 23 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Alan Dean (@alandean1878) reported 23 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  murf (@JohnMurphy9172) reported 23 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Anne McCormack (@1AnneMcCormack) reported 24 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  James (@jgrailpics) reported 36 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Graeme Radebe (@Radebreast) reported 38 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  dannyWAFClannon (@DannyLannon) reported 44 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Mrs Smith (@SmithysMaud) reported 45 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Amanda Ralph (@aralph50) reported 45 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 46 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Jo3r (@J0er_82) reported 48 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Lesley Murray (@les_murray71) reported 51 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Andy McGill (@andrewjmcgill) reported 54 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HazAwaiz (@HazAwaiz) reported 3 minutes ago

  @virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this

• 
  Teddy (@txddyrilxy) reported 3 minutes ago

  @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.

• 
  RPR (@Jimmusic801) reported 5 minutes ago

  @virginmedia @5IMON_ Very poor service overall from @virginmedia Problem with my account as I believe I’m being overcharged… £119 for a deteriorating service…

• 
  Shorty (@ClassicSoulDJ) reported 10 minutes ago

  Instead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad

• 
  Letter Lout (@Letterlout) reported 14 minutes ago

  @virginmedia Good because it’s terrible right now

• 
  Ant Trevers-Footitt (@FootittAnt) reported 15 minutes ago

  @virginmedia ITV still down

• 
  Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported 22 minutes ago

  @cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.

• 
  Berk (@trapdoor456) reported 24 minutes ago

  @BBCWatchdog would you be interested in my story regarding disgusting customer service off @virginmedia regarding a repayment for a bereavement issue?

• 
  J Corbi (@JCorbinHus) reported 27 minutes ago

  @virginmedia VM CONNECT APP is constantly crashing not allowing me to sign in

• 
  Bish (@bisho32287) reported 29 minutes ago

  @virginmedia This is still not fixed despite your latest update saying 11.05am. What's going on? It would be helpful to have more up to date information. This is getting beyond a joke, it's over 24hrs now without a service.