Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, Warrington, Bootle, St Helens, Wigan, Prenton, Runcorn, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Prescot, and Leigh.

City	Problem Type	Report Time
Liverpool	TV	2 days ago
Skelmersdale	Internet	2 days ago
Warrington	TV	4 days ago
Bootle	E-mail	5 days ago
Liverpool	Internet	7 days ago
Liverpool	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Carol Rowles (@CallyRaven) reported 2 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Martin Travis (@lurkinhead) reported 3 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Martin Travis (@lurkinhead) reported 5 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Mrs Smith (@SmithysMaud) reported 7 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Jack Kelly (@realjackoh187) reported 9 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  James (@jgrailpics) reported 10 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 17 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Mrs Smith (@SmithysMaud) reported 19 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 27 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 32 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 33 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Andy McGill (@andrewjmcgill) reported 33 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Maureen StewartJones (@supergran22) reported 36 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  owen southworth (@obpls1995) reported 36 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Mick Mc 23 (@Mick_McIver1984) reported 39 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Dave Tarleton 💙 (@davetarl) reported 49 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Emma (@EmmaZhaan64) reported 49 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  James (@jgrailpics) reported 53 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Mrs Smith (@SmithysMaud) reported 58 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Matt Attwood (@mattwood1702) reported 60 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Aitken (@sparky0710) reported 8 minutes ago

  @virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.

• 
  Paz DLXV (@paz565) reported 11 minutes ago

  @O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.

• 
  John Bhoy Walton (@walton_bhoy) reported 11 minutes ago

  @virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.

• 
  Scott Brownbill (@brownbill_scott) reported 12 minutes ago

  @virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.

• 
  UnTzY 🚶🏻 (@untzy) reported 12 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 14 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  Richard (@ylesine999) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  AngMacca (@AngMacca) reported 21 minutes ago

  @virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?

• 
  iyda (@notiyda) reported 24 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported 26 minutes ago

  @arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !