Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Widnes, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Northwich, Runcorn, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Liverpool	Internet	2 days ago
Wigan	Internet	2 days ago
Liverpool	Internet	2 days ago
Widnes	Total Blackout	2 days ago
Warrington	Wi-fi	3 days ago
Liverpool	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Rob (@Robertlfc_) reported 1 minute ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  John Kelly (@John_Kelly17) reported 20 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Gary Banks (@GaryBan47314801) reported 23 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Lindz Devine (@LindzDDub) reported 25 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Nicola Bates (@Nicolajb87) reported 28 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Elaine Brown (@laineypb2109) reported 29 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Jack Kelly (@realjackoh187) reported 29 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  murf (@JohnMurphy9172) reported 32 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Josh (@Parleyyyyyy) reported 33 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Mrs Smith (@SmithysMaud) reported 38 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Ray Waring (@RayWaring) reported 40 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Rob (@Robertlfc_) reported 41 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Billzy (@Billzy79) reported 41 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Thomas Evans (@92Tevs) reported 48 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Lesley Murray (@les_murray71) reported 51 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Mrs Smith (@SmithysMaud) reported 51 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 57 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Steve Pouncey (@Steveo67) reported 59 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Box National (@BoxNational) reported 10 minutes ago

  Hi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia

• 
  Mike (@mike1995__) reported 14 minutes ago

  @AdamLeePawson @FNBRintel I don't have an O2 SIM and I still have access to it as a Virgin Media broadband customer

• 
  (tez7n2) (@MickeyDN7) reported 15 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  Craig (@Scrumpyjackfan) reported 19 minutes ago

  After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

• 
  Nab 🦄 (@Nabracadabra) reported 19 minutes ago

  @virginmedia Your wifi service has been down for almost 2 full days in W13. What is the problem and why hasn't it been fixed

• 
  Craig (@Scrumpyjackfan) reported 21 minutes ago

  Funny ain’t it after 25 years with Virgin Media I’ve decided to part ways and they have given me a UK no to ring and that they are able to nearly price match youfibre. I told them their Cust service is really bad and that’s the main reason I’m off. 👋👋👋

• 
  nigel (@redwallreality) reported 21 minutes ago

  @biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.

• 
  David Nolan (@blessdavo) reported 22 minutes ago

  @virginmedia Intermittent signal. As it was earlier this morning. It says you're looking into it!

• 
  Mike d (@miked36) reported 22 minutes ago

  Internet gone down in nailsea bristol. Can't watch anything @virginmedia

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 22 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.