Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Widnes, Prenton, Skelmersdale, St Helens, Liverpool, Ellesmere Port, Birkenhead, Warrington, Runcorn, Wigan, Prescot, Leigh, Northwich, and Billinge Chapel End.

City	Problem Type	Report Time
Widnes	Internet	16 hours ago
Prenton	Total Blackout	2 days ago
Skelmersdale	Internet	2 days ago
St Helens	Internet	3 days ago
Liverpool	Wi-fi	4 days ago
Widnes	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Martin Travis (@lurkinhead) reported 3 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Kevin Saunderson* (@kevsauno) reported 4 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Jamie McLoughlin (@jmcloughlin) reported 5 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Mrs Smith (@SmithysMaud) reported 6 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Ray Waring (@RayWaring) reported 7 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Martin Travis (@lurkinhead) reported 9 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Mrs Smith (@SmithysMaud) reported 13 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Anne McCormack (@1AnneMcCormack) reported 15 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  phil61efc (@MirLADas) reported 22 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Pauline Hall (@hall291) reported 25 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Mrs Smith (@SmithysMaud) reported 25 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Tom Rushton (@tomrushton88) reported 28 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Matt Attwood (@mattwood1702) reported 33 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 36 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 36 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Josh (@Parleyyyyyy) reported 38 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 42 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  lloyd #utft (@111O1O1O11O) reported 48 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  IanRob79💙 (@IanRobEfc1878) reported 54 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carrie (@IamCarrieagain) reported 6 minutes ago

  @virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?

• 
  Lucia (@LadyLucia05) reported 6 minutes ago

  @virginmedia Well im hope now and service is still not restored

• 
  Dermot O'Leary (@dollDCFC) reported 9 minutes ago

  @Benleo I know this will be of little conciliation to you but I recently had an issue with my @virginmedia broadband. It required a new Hub. I phoned on a Tuesday late afternoon and they booked a call out for the Thursday PM. They arrived on time and fitted the new Hub. I had no issues.

• 
  waledbinkhaled (@waledbinkhaled) reported 10 minutes ago

  No broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.

• 
  AirDribblePrick (@AirDribblePrick) reported 14 minutes ago

  @garyb007 @Benleo They couldn't care less about loyalty, that's why all the new customers get the best deals and loyal customers end up paying double. **** @virginmedia scum company.

• 
  David (@blueboy2710) reported 14 minutes ago

  @mark_wootten Try Virgin Media, just as bad if not worse

• 
  gogzy (@gogzkerr) reported 16 minutes ago

  @Benleo @virginmedia Wierd. Ive been a virgin customer for probably 15 years and had no real issues.

• 
  Anne Murphy (@agreenalgh) reported 17 minutes ago

  @virginmedia you finally broke me at this point!!! Almost three weeks without a tv service still not resolved🤬- daily follow ups by me. Just an absolute disgraceful service

• 
  Jane V Carroll 🇬🇧 (@JaneVCarroll) reported 22 minutes ago

  @mickharkin68531 @virginmedia The Service User Department

• 
  claire whyte (@clairewhyte12) reported 30 minutes ago

  @O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.