Virgin Media outages and service status in Prescot, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Prescot, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received Aug 24, 11:03 PM GMT+1.
- Wi-fi (48%)
- Internet (30%)
- TV (15%)
- Total Blackout (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Wigan, Birkenhead, Liverpool, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington
|
Wi-fi | 8 minutes ago |
|
Wigan
|
Wi-fi | 1 day ago |
|
Warrington
|
Wi-fi | 2 days ago |
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Warrington
|
Wi-fi | 2 days ago |
|
Warrington
|
Wi-fi | 3 days ago |
|
Warrington
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
8 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I never have any issues when it comes to my laptop, though. Just my PS5
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Tony (@AckerHeron) reported from Liverpool, EnglandHi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting
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Bootle Bucks (@BootleFCBucks) reported from Liverpool, England@JamesSymes8 Virgin Media. It keeps going really bad.
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Mrs Smith (@SmithysMaud) reported from St Helens, EnglandDay 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Colin (@ColinBe76578911) reported from Liverpool, England@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Paul Stockton (@pstock62) reported from Horwich, England@virginmedia Internet down in BL6 5RN, any idea's
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Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England@virginmedia If my bill went down with my speed, I wouldn't mind.
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Sarah Hill (@Its_Sal_Queen) reported from Liverpool, EnglandWould love to be able to start work @virginmedia, but the Internet is down.
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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lloyd #utft (@111O1O1O11O) reported from Wallasey, England@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing
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Pauline Hall (@hall291) reported from Halton, England@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan 🇱🇻🏴🇱🇹 (@AlanBM91) reportedAnyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?
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Liesl_ (@_lliesl_) reportedThis is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff
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Kevin Muldoon (@KevinMuldoon) reported@virginmedia has to be the worst ISP in the UK. Currently raising a CISAS complaint against them due to how they're terrorirising my elderly mother. May have to take this to small claims too as it's impossible to speak to any UK staff who can resolve anything.
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Virgin Media News (@VirginMediaNews) reportedPrince Harry, Elton John and five others have been ordered to pay an initial £9.5 million to the publisher of Britain’s Daily Mail following their failed privacy case. The group had accused the publisher of unlawful information gathering - claims it denied. The judge found there was insufficient evidence to support the claims and said there was a possibility the reporting came from legitimate sources. The £9.5 million payment must be made by August 28. More on Virgin Media PLAY
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Nicola James (@nicolajames38) reported@virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England
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Gwen Maynard (@KookieG62) reported@virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.
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KSP (@Yespleaseroux) reported@virginmedia is utterly ****. As soon as I can ditch it I will and go back to Sky. Such rubbish service all round.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@virginmedia What’s the point? Everyone is suffering the same problem. I’m sure if you check on social media you see people do not like this function
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vicki wright (@vickiwright77) reported@virginmedia please can I have an update on service status in RG31 6
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Mittly 🕊 (@Mittly5) reported@virginmedia @bliindlol Hi is it still down this morning unable to use phone or broadband