Virgin Media Outage Report in Prescot, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, St Helens, Warrington, Runcorn, Prenton and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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🌸🐾originalkitten 🐾🌸
(@originalkitten) reported
from
Formby, England
When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf
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Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
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AnotherBeardedphotographer
(@Anobrdedphoto) reported
from
Birkenhead, England
Anyone else with @virginmedia on the wirral having Internet problems? Not had anything for 2 days. Called to check fault an automated voice says there's an issue and cuts off.
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Virgin media WiFi is down for me, anyone else having issues in the North West?
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia Terrible today been down twice
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
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Clare Marie Watson
(@Sarahsgracesmum) reported
from
Birkenhead, England
@virginmedia been a customer for 10 years. Bills going up again and customer service less than helpful. Amazing deals for new customers though😡
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Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?
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Sue
(@liverpoolsusie1) reported
from
Seaforth, England
just cancelled my @virginmedia account after 30 plus years, If you're a new customer you can get the package I was on plus extra channels and other benefits for over £30 less a month, but existing customers can't, no loyalty to customers what so ever,
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James Donnelly
(@jm_donnelly) reported
from
Birkenhead, England
@virginmedia STOP BEING SHITE!!!! Am I not even allowed to browse the internet now or have the @premierleague got you gripped so tight you have to ruin it for us all? Don’t expect you to respond. You never do 🙃enjoy my last bill cos im getting off 👋🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Celtic18
(@Celtic181) reported
@virginmedia we ordered the newest hub 6 months ago and we’re still waiting on it and we cant get through to anyone to tell them absolutely worst company out
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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Scott Wignall
(@ScottPWignall) reported
@virginmedia Continue to be billed by my previous provider, which is what I'm trying to clarify. Already called customer services and I wasn't confident the agent fully understood what I was trying to say
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Liz Lightstone 💙
(@kidneydoc101) reported
@virginmedia Ridiculous. No local problem. Speed drops to nothing regularly
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alibrown64@virginmedia.com
(@alibrown64) reported
@virginmedia Thanks yes I’ve tried twice. One lady thought she’d helped but I still couldn’t get in - put me thru to someone else and I hung up after 35 minutes of music! The other person said a known problem and may take 30 days to fix, which I can’t believe. Could you help? Thanks
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Knighted
(@thumbrianknight) reported
@virginmedia Through WiFi, have restarted the router multiple times. Definitely a problem at your end. Please check the local network, wasn’t an issue 2 weeks ago.
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NUFC Massi ⚫️⚪️
(@MagicSaintMaxi) reported
@virginmedia Nah doesn’t work just fix your internet
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Ciaran Power
(@ciaran_power) reported
@virginmedia I've been told by your customer service team on a call that it won't be fixed until Tuesday and that "at least I have some connection" I don't know how paying for 200mbps and getting 9 is acceptable.
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Aaron hassan
(@custardwarrior) reported
@virginmedia Yeah local hospital uses withheld along with other government agencies so gotta answer it's got to the point I just scream down the phone if it's a scammer ud have thought they wudda got fed up by now
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David Mallatratt
(@DMallatratt) reported
@virginmedia hi how do I go about getting a new router as I have a super hub 2 I've had it from 2015 and it as started to have problems