Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Wallasey, Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Skelmersdale, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
TV | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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University of Kent
(@UniKent) reported
Professor Martin Michaelis @biokent joins @KMTV_Kent this evening, to discuss whether rapid tests could help reopen nightclubs and theatres who have been unable to operate since the first lockdown in March 2020. Tune in on Freeview channel 7 or Virgin Media channel 159.
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.
(@Jack__1803) reported
@virginmedia @btsport you 2 should have a competition for the most piece of **** WiFi
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Karen Drayton
(@kranedrayton) reported
@virginmedia so after tweeting b4 as my mum was having major issues nothing you promised or sorted has happened. No adjustment in costs. No engineer arrived when booked in. Letters still to my deceased Dad 5 years after his death. Sort this now.
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(@amsevyn) reported
The customer service at @virginmedia is appalling. I am disgusted, the customers are rude and not trained properly. Yeah it’s time for me to cut my contact with them.
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hakeem
(@HakeemKnowsBall) reported
@Jack__1803 @virginmedia @btsport are you dumb sky wifi is easily the worst
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Neil Ashby
(@ashby44) reported
@virginmedia I spoke with someone and they said there was an issue. It’s actually improved this afternoon thank you
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Melric ✿ Love Rowan & Villy 2020
(@kamisfortune) reported
virgin media came to visit today. guess whose internet is still down after 3 weeks!
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Carlos diaz
(@Funk2funkDiaz) reported
@virginmedia This the type of double Dutch that she has had to put up with can’t she just call a number in the Uk and talk to some one that can see all her info and sort this out she’s bloody well paying for a phone that she’s never seen you’ve been been stealing money from her account!!!
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Gaz
(@Inksodeep) reported
@virginmedia Upgraded to the gig1 package as I thought that would sort out my problem and I get fobbed off everytime I call I'm sick of paying for this problem not to get sorted I am getting serious lag/interference on consoles and phones and nothing is being done about it
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Dee Kelly
(@therealdeekelly) reported
@virginmedia trying to negotiate a new package over the phone - think ive basically been told to try another provider lol can you help