Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Skelmersdale, Liverpool, Wigan, Runcorn, Warrington, Northwich, Prenton, Birkenhead, Prescot, and Billinge Chapel End.

City	Problem Type	Report Time
St Helens	Internet	21 hours ago
Skelmersdale	Internet	23 hours ago
Liverpool	Phone	1 day ago
Liverpool	TV	9 days ago
St Helens	Internet	11 days ago
Wigan	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 18 seconds ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Tim Jackson (@TimmyJ1972) reported 5 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Rob (@Robertlfc_) reported 6 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Lesley Murray (@les_murray71) reported 7 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Jemima (@JemimaCamhs) reported 11 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  James (@jgrailpics) reported 12 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Elaine Brown (@laineypb2109) reported 13 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Jack Kelly (@realjackoh187) reported 17 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Andy McGill (@andrewjmcgill) reported 17 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 19 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Ndawana Youngson (@NdawanaY) reported 21 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Anne McCormack (@1AnneMcCormack) reported 22 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Lesley Murray (@les_murray71) reported 30 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Martin Travis (@lurkinhead) reported 34 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Cambo (@cambo691) reported 37 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  dannyWAFClannon (@DannyLannon) reported 38 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  phil61efc (@MirLADas) reported 38 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  James (@jgrailpics) reported 50 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 57 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Nicola Bates (@Nicolajb87) reported 60 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike henry (@MikeHenry58) reported 8 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 9 minutes ago

  @virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄

• 
  John Kingscott (@JohnKingscott) reported 9 minutes ago

  @virginmedia is your broadband status checker not working? Doesn't seem to be here...

• 
  Stuart Layton (@shooter1981) reported 10 minutes ago

  @virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!

• 
  James Agg (@Jimmyboy35) reported 20 minutes ago

  @virginmedia I have now been on hold for my broadband and TV issues for over 2hours in total

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 21 minutes ago

  Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

• 
  Stephen Sullivan (@SullivanSK) reported 21 minutes ago

  @virginmedia Well over 2.5 hours on hold regarding a total loss of service and no responses to DMs. Live chat also seems to be disabled on the app. Really shocking customer service. Can you tell me how much longer I should expect to be on hold? Or have someone reach out?

• 
  Shaun Weeks (@ShaunWeeks) reported 22 minutes ago

  @virginmedia customer service has got to be the worst I’ve experienced in the UK.

• 
  graham bowyer (@freaksquid5) reported 22 minutes ago

  @virginmedia why is noone picking up my dad as been calling most of the day you have ripped them off for over 100 pound and your customer service is useless on the phone for 2 hrs and no one picked up

• 
  Danny (@hartdj) reported 25 minutes ago

  @virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.