Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Northwich, Liverpool, Wigan, St Helens, Formby, Leigh, Warrington, Birkenhead, Widnes, Ellesmere Port, and Prescot.

City	Problem Type	Report Time
Northwich	Wi-fi	14 hours ago
Liverpool	Internet	22 hours ago
Wigan	TV	1 day ago
Liverpool	Total Blackout	2 days ago
Liverpool	E-mail	2 days ago
Liverpool	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 2 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  lloyd #utft (@111O1O1O11O) reported 4 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Capitã Nat (@NatashaVic) reported 5 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Paul Stockton (@pstock62) reported 6 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Rob (@Robertlfc_) reported 14 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Elaine Brown (@laineypb2109) reported 19 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 24 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Lesley Murray (@les_murray71) reported 25 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  dannyWAFClannon (@DannyLannon) reported 27 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Ndawana Youngson (@NdawanaY) reported 30 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Bootle Bucks (@BootleFCBucks) reported 30 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Ray Waring (@RayWaring) reported 35 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Jonesy (@RWBJ1997) reported 37 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Anne McCormack (@1AnneMcCormack) reported 38 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Jack Kelly (@realjackoh187) reported 43 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Elisabeth Hilton (@elisabethhilto4) reported 49 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Elaine Brown (@laineypb2109) reported 52 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Emma (@EmmaZhaan64) reported 58 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Tom Rushton (@tomrushton88) reported 60 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Juanito (@JuanSpanishfly) reported 5 minutes ago

  @lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service

• 
  Niall Moloney (@chiefbaalbec) reported 8 minutes ago

  @TonightVMTV Usual limited hang out on Virgin Media.

• 
  Rach A (@Rach_EL_1982) reported 10 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Chris Wiper (@chris_wiper) reported 10 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  Tom J Jarvis (@TomJJarvis) reported 11 minutes ago

  @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

• 
  john (@jhargie4) reported 13 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Martin (@lionking2014) reported 13 minutes ago

  @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

• 
  Virgin Media News (@VirginMediaNews) reported 13 minutes ago

  A man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses.  More on Virgin Media PLAY.

• 
  Ashley Blick (@ablick1986) reported 15 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

• 
  Campfire Gin (@campfiregin) reported 19 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea