Virgin Media outages and service status in Prescot, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Prescot, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 12, 10:28 PM GMT+1.
- TV (48%)
- Internet (33%)
- Wi-fi (14%)
- Total Blackout (4%)
- Phone (1%)
The latest reports from users having issues in Prescot come from postal codes L34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Skelmersdale, Prenton, Runcorn, Warrington, Ellesmere Port, St Helens, Newton-le-Willows, Birkenhead, Widnes, Prescot, Leigh, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 6 hours ago |
|
Liverpool
|
Internet | 12 hours ago |
|
Liverpool
|
Internet | 18 hours ago |
|
Wigan
|
Wi-fi | 2 days ago |
|
Wigan
|
Internet | 2 days ago |
|
Skelmersdale
|
TV | 4 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Gary Banks (@GaryBan47314801) reported from Liverpool, England@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
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James (@jgrailpics) reported from Liverpool, EnglandCompletely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!
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lloyd #utft (@111O1O1O11O) reported from Wallasey, England@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing
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Jonesy (@RWBJ1997) reported from Liverpool, England@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Jemima (@JemimaCamhs) reported from Garston, England@virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks
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murf (@JohnMurphy9172) reported from Liverpool, England@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
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Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Jo3r (@J0er_82) reported from Garston, England@virginmedia whys your Internet ****?? Never works when I want it to
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, England@virginmedia you are so crap we don't pay you to keep having problems daily
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Martin Travis (@lurkinhead) reported from Birkenhead, England@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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dannyWAFClannon (@DannyLannon) reported from Wigan, England@Louisewafc @virginmedia Nice of Stoke fans turn up to support us
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr H (@silestanix) reported@O2 @virginmedia not a fan of doing this but o2, you guys have made a holiday in the USA as difficult as possible. After many conversations with advisors on the chat I STILL CANNOT Make calls back to the UK from here in the USA. I'm a volt customer but will rethink this...
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Gizëm (@seccadelikbaby) reported@virginmedia Of course I already checked. The estimated fix time is now 8:06pm. That’s far too late and will completely disrupt my workday. I work from home and have already been without internet for 2 days. This situation is unbelievable and has caused me significant inconvenience!
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In Oxford (@Oxford_Life) reported@gblondon1 @skytv You will, unfortunately, find that not only do #VirginMedia also not reward loyal customers with fair prices, but that their new TV box has perhaps the worst interface you have ever experienced (along with randomly deleting all my recordings!)
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Gloucester Glass (@gloucesterglass) reported@gblondon1 @skytv @virginmedia Great tech ✅ Great Fast Broadband ✅ Wait until renewal comes around ❌ Try and get hold of someone to discuss it ❌ I too am a Virgin customer btw
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rebecca ann jarvis (@rebeccaann1989) reportedHey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked
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Gary Polley (@Gary_Polley) reported@virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.
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Edward Thorpe (@EdwardThorpe) reported@virginmedia are you having issues in the HD4 area? My broadband has been completely down since at least 6pm yesterday
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Yozgat (@futbolsayilari) reported@virginmedia @seccadelikbaby Not Gizëm, it is Gizem, she is a show-off, and dont fix her Internet, I dont think she is doing sth important with it. Cheers.
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Edward Hamilton (@epwhamilton) reported@virginmedia You've also texted cancelling the engineer that I'd booked because it's a network issue, but again I have no information. Hence the frustration
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Graham Adams (@grimgda62) reported@gblondon1 @skytv @virginmedia Wait until you get a problem! As I write our VM service has been down for a week with 2 appointments to fix it cancelled by Virgin (not us) thus far. They have rearranged the appointment to Monday 15th - 11 days with no service!