Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Northwich, Prenton, Prescot, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 2 days ago |
|
Liverpool
|
Wi-fi | 2 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Wigan
|
Wi-fi | 6 days ago |
|
Liverpool
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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matt🇸🇱 (@MattJ_213) reported from Wigan, EnglandWhy’s it called virgin media when it goes down more than a pornstar
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piccl (@pickle_2020) reported from Liverpool, England@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Acko (@Acko_79) reported from Liverpool, England@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Craig (@CraigC84) reported from Liverpool, England@virginmedia can you please contact me. Ur customer service is a disgrace
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Danny Wyatt XXX | OnlyFans 😈 (@DannyWyattXXX) reported from St Helens, EnglandI see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Acko (@Acko_79) reported from Liverpool, EnglandIn the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Donna (@Donna19711968) reported from Newton-le-Willows, England@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Rob (@ListerTheStupid) reported from Liverpool, England@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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Rachel Hennessey (@rehennessey) reported from Seaforth, EnglandHi @virginmedia I need to phone you but whenever I call I am offered a link & no option to speak to someone. Really need help - only trying to buy a phone from you! I dont have a password for my online account either (as new account) so failed online security - help 😭
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David Harrison (@ansumDave) reported from Seaforth, England@virginmedia You didn't t even address it. Went on your terms and conditions and corporate statement. You have not followed up r own protocol. Would be interesting to see if the plentiful other complaints got the same short shrift. It was the lying and the price gouging that is the worst
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David Harrison (@ansumDave) reported from Liverpool, England@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, EnglandSoooooo fed up with @virginmedia internet dropping out with Netflix, TV & my PlayStation!!! And they reckon there isn’t a problem with our router!! #LIVID
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Rachel Hennessey (@rehennessey) reported from Seaforth, England@virginmedia Thank you - I think I remember it now. Still can't login online but will try your messaging service again!
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Chris G 🇪🇺 (@FloatyFrocks) reported from Wigan, England@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Rob (@ListerTheStupid) reported from Liverpool, England@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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David Harrison (@ansumDave) reported from Liverpool, England@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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Darren Buckley (@dkjc2008) reported from Upholland, England@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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Katharine Guiney (@KatharineGuiney) reported from Warrington, England@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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Mohamed Farah (@MoLegend) reported from Liverpool, EnglandI’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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Andy Gibson (@GibboLFC1892) reported from Hindley, England@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrGrowSome (@MrGrowSome1) reported@virginmedia the first time they told me they fixed the issue, which they didnt. the second time they filed a complaint. wasnt resolved. and the other times i got hit with the "there is congestion in your area" which is really great but im paying stupid money for a service which isnt working.
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Ollie⁷🔞 Humble Cock Merchant | Coms CLOSED read📌 (@aglioeollieo) reportedOh no the dreaded virgin media internet outage has hit me AND my phone gerally has **** service everywhere in my flat
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Lorraine Harmer (@Loreign83) reported@myboringhandle @virginmedia Where can dissatisfied Virgin customers go? Just another Large corporation with zero customer service
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Ibi (@ibi2001uk) reported@virginmedia It is with my broadband and I have provided my complaints reference number. The only thing you guys are good at is responding to tweet and doing absolute nothing for the customer after that. Check my previous messages and do the needful.
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Tony Hennessey (@MrHennesseyE16) reported@virginmedia No the red means no Internet service. And my box was working perfectly fine at 11:30pm last night. Can't watch no channels. Virgin seem to have a national problem. I'm seeing im not the only customer to have these problems.
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steve gray (@stevegray29) reported@virginmedia another night of buffering on your super fast fibre broadband, absolutely fed up with it now, excuse after excuse, constantly having to reboot the router, crap #btisbetter
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Tony Hennessey (@MrHennesseyE16) reported@virginmedia Its nearly been 24hrs with no service. Got a error code 7400 on my screen what error is this ? My hub is showing a red band.
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Lee Winn (@winnybago) reported@virginmedia Yet again another night with only 3mb download speed when paying for 100+ in Al2 postcode. What exactly is the problem and when is it going to be sorted! Happens every night between 8pm and 12am
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Lewis (@Justcallmelewis) reported@virginmedia All my connections are wired, i have tried rebooting the hub but makes no difference. According to status check it says there is no issue in my area but clearly there is seeing as there is reports else where.
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Cameron (@Cameron10060571) reported@virginmedia But still no one has replied by an email when they said they would. No phone call when they said they would. No one responding to text service after 4 and a half hours. Instead of making excuses for other people why don't you sort out my problem?