Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Birkenhead, Wigan, Liverpool, St Helens, Prescot, Widnes, Northwich, Warrington, Runcorn, Skelmersdale, Bootle, and Prenton.

City	Problem Type	Report Time
Ellesmere Port	Wi-fi	24 hours ago
Birkenhead	Internet	1 day ago
Wigan	Internet	3 days ago
Liverpool	TV	3 days ago
Wigan	TV	5 days ago
Liverpool	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Ian Hawksey (@ShanklyBob77) reported 41 seconds ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Jamie McLoughlin (@jmcloughlin) reported 12 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 17 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Ndawana Youngson (@NdawanaY) reported 18 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Ray Waring (@RayWaring) reported 18 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Carol Rowles (@CallyRaven) reported 20 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Lesley Murray (@les_murray71) reported 24 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Mrs Smith (@SmithysMaud) reported 29 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Mrs Smith (@SmithysMaud) reported 30 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Jemima (@JemimaCamhs) reported 34 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Mrs Smith (@SmithysMaud) reported 34 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  IanRob79💙 (@IanRobEfc1878) reported 35 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Lindz Devine (@LindzDDub) reported 42 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  James (@jgrailpics) reported 47 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Lesley Murray (@les_murray71) reported 48 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Elaine Brown (@laineypb2109) reported 50 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Adam (@agarnett) reported 51 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Jack Kelly (@realjackoh187) reported 52 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  owen southworth (@obpls1995) reported 53 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Christopher Bray (@cbray72) reported 57 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ste (@stew187511) reported 4 minutes ago

  @virginmedia I need some help with my account, recently moved house and had new WiFi installed and your trying to charge me £103 just for WiFi? Not having it

• 
  fran (@Jolilfred) reported 4 minutes ago

  @LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af

• 
  Ricoderlig (@RicoWeston07) reported 5 minutes ago

  @virginmedia I signed up to a new broadband service and the hib was due to be sent yesterday but I cant call to speak to anyone or log into a virgin account as I dont have an account number yet. Can you help?

• 
  Kay (@kaytydaty) reported 5 minutes ago

  @virginmedia I want to change bank details but online, the manage direct debit link, goes to ‘something’s not quite right, we’ve found a problem, please try again’ every time. Can you send me a direct link please? Thanks Kay

• 
  Jim Bauld (@jimbauld) reported 6 minutes ago

  @virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡

• 
  blueview (@TheblueViews) reported 7 minutes ago

  @virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,

• 
  Ali Larkin (@alilarkin) reported 9 minutes ago

  @virginmedia Hi, we've had a broadband/TV outage most of today & we're told it would be repaired by 22.00 tonight. Now the latest update says it will be 15.45 tomorrow 29th. I work online from home so awkward is an understatement. How is this taking so long? F012401961.

• 
  Jags Arthurson (@JagsArthurson) reported 10 minutes ago

  WARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful

• 
  Vicky (@CityVicks) reported 10 minutes ago

  @virginmedia Hi @virginmedia it’s happened again, all devices wiped out. Wtf is going on

• 
  Lisa CAPTAININO (@CaptaininoLisa) reported 11 minutes ago

  Anyone with virgin media having issues with tv down and broadband in Northampton