Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wigan, Widnes, Warrington, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Skelmersdale.

City	Problem Type	Report Time
Birkenhead	TV	2 days ago
Liverpool	TV	3 days ago
Wigan	Wi-fi	4 days ago
Liverpool	Internet	7 days ago
Wigan	Internet	7 days ago
Liverpool	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 5 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Maureen StewartJones (@supergran22) reported 5 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Martin Travis (@lurkinhead) reported 9 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Lindz Devine (@LindzDDub) reported 12 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Carol Rowles (@CallyRaven) reported 17 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Alan Dean (@alandean1878) reported 18 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Tom Rushton (@tomrushton88) reported 20 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Rebekah Jones (@RebekahP1nk) reported 21 minutes ago from Prenton, England

  @virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..

• 
  Emma (@EmmaZhaan64) reported 22 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  murf (@JohnMurphy9172) reported 23 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Matt Attwood (@mattwood1702) reported 24 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 27 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Sarah Hill (@Its_Sal_Queen) reported 28 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Mrs Smith (@SmithysMaud) reported 34 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Amanda Ralph (@aralph50) reported 36 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Anne McCormack (@1AnneMcCormack) reported 39 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Martin Travis (@lurkinhead) reported 40 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Tom Rushton (@tomrushton88) reported 49 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 55 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnny Mac (@JohnMac19059272) reported 9 minutes ago

  @Smallworth_xx @virginmedia Is it possible to go back to a satellite dish as all these Internet based have problems with buffering. Gone all for years now.

• 
  Ade Luxton (@adelux68) reported 10 minutes ago

  @virginmedia @Smallworth_xx So how much are we getting off next Months bill as you charge us for a service you are not providing

• 
  Sue Henderson 💙 (@HathorsDaughter) reported 13 minutes ago

  @IainSankey @virginmedia They're dreadful. When I enquired about social tariffs via their chat facility the agent spent ten minutes trying to add on extra fees. I decided then I'd never have anything to do with company which would exploit poor and disabled people. Enjoy your dinner and drinkies.

• 
  Mike Dixon (@PnoTuna) reported 15 minutes ago

  @Crafty_General @debsb155 @virginmedia My dad has that issue too

• 
  Hopper (@154PinkChairs) reported 16 minutes ago

  @virginmedia why is the sky sorts streaming service not working?

• 
  Virgin Media News (@VirginMediaNews) reported 18 minutes ago

  Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaí say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old girl, who were travelling in the second car, remain in hospital with critical and serious injuries. 📺 More on Virgin Media PLAY

• 
  VLP FinalTilt / Luke Squires (@TheFinalTilt) reported 19 minutes ago

  Seriously **** @virginmedia

• 
  Jordan (@JM93__) reported 21 minutes ago

  If you can stay clear of @virginmedia always do so. Forever having days without broadband and TV services, happens at least one a month where I’ll be 36-48 hours without anything. Their customer service is scarily bad too, they just don’t care.

• 
  Ralph (@RlphWigs) reported 25 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

• 
  Rapidlygreying (@rapidlygreying) reported 29 minutes ago

  @virginmedia @Smallworth_xx This came up last weekend... how hasnt it been sorted in time between? How wasnt it sorted during the summer if its an issue? Why do we pay so much money for terrible service