Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Skelmersdale, Warrington, Bootle, St Helens, Prenton, Runcorn, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Prescot, and Leigh.

City	Problem Type	Report Time
Liverpool	TV	6 hours ago
Liverpool	Total Blackout	9 hours ago
Wigan	Internet	2 days ago
Liverpool	TV	3 days ago
Skelmersdale	Internet	4 days ago
Warrington	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Ray Waring (@RayWaring) reported 40 seconds ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Sarah Hill (@Its_Sal_Queen) reported 4 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Rob (@Robertlfc_) reported 4 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Martin Travis (@lurkinhead) reported 11 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Dave Tarleton 💙 (@davetarl) reported 18 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Mrs Smith (@SmithysMaud) reported 19 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Amanda Ralph (@aralph50) reported 20 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Tom Rushton (@tomrushton88) reported 24 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  DM 🦌 (@DaveMbootlebuck) reported 25 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Mrs Smith (@SmithysMaud) reported 37 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  dannyWAFClannon (@DannyLannon) reported 38 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Martin Travis (@lurkinhead) reported 44 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Elaine Brown (@laineypb2109) reported 51 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Gary Kilroy (@Gary_Kilroy) reported 53 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Graeme Radebe (@Radebreast) reported 54 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Emma Latham (@EmsydilemsyL) reported 55 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Jack Kelly (@realjackoh187) reported 56 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Rob (@Robertlfc_) reported 58 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Matt Attwood (@mattwood1702) reported 59 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Martin Travis (@lurkinhead) reported 59 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kay (@kaytydaty) reported 4 minutes ago

  @virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks

• 
  safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported 7 minutes ago

  @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.

• 
  Peter john (@elantn5) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Robert Elliot (@RobElliot266) reported 8 minutes ago

  @virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.

• 
  Legal Eagle. (@ACLegalServices) reported 15 minutes ago

  @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

• 
  Gaz (@yerwhit) reported 18 minutes ago

  @EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.

• 
  keith addy (@ads913) reported 21 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  Darren Hayes (@darrenhayes1973) reported 22 minutes ago

  @virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!

• 
  MR COOL (@Lifeline04India) reported 23 minutes ago

  @rep_ask49290 @virginmedia See fake groups are faster than u. @BBCNews Can u please expose such support.

• 
  Louise Ford (@pixiepoppett) reported 25 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?