Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Wallasey, St Helens, Liverpool, Northwich, Ellesmere Port, Eastham, Warrington, Wigan, Runcorn, Widnes, Skelmersdale, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Wi-fi | |
| St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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originalkitten
(@originalkitten) reported
from
Formby, England
@virginmedia you go down on me more than my ex boyfriend ever did!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
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GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(
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Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
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Robert Buckley
(@robbuc10) reported
from
Birkenhead, England
@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
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Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Jordan -Johnson
(@Natterback) reported
@virginmedia We checked the virginmedia page and there are problems everywhere
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Alex Mac
(@Alexmac74) reported
@virginmedia this is not a wifi issue. I am connected via ethernet. current download speeds are between 50 and 70 mbps but should be 350 mbps. router has been rebooted.
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jacks genever
(@jackieg1809) reported
@Its_Daemo @virginmedia I'm trying to cancel as I'm moving having same problem
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Jordy 🦇
(@funeralballx) reported
@virginmedia Well I never actually did get an answer if the text was legit.
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David Graham
(@thedavidgraham) reported
@virginmedia And now my case handler is away from their desk for 60 minutes. Unreal effort guys, just cancel my broadband already.
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Simon Wingate
(@simon_wingate) reported
Incredibly poor experience as a new customer with @virginmedia. New cable due to be installed early June, then early July (with no communication) and now 28th August. So 3 months as a new customer with suboptimal connection and no second box as per my contract.
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LionCrytpoTalk
(@LionCryptoTalk) reported
@virginmedia have you got rid of your phone line? Your website is impossible to navigate. Can anyone tweet me the number for Virgin media customer service? The 1GB broadband is utter shite
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angela charles
(@angiejc1979) reported
@virginmedia Yes please as none of your colleagues have been able to help it’s honestly the worse service/company I’ve dealt with
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David Graham
(@thedavidgraham) reported
@virginmedia Been on WhatsApp for almost 2 hours with your moving team. This is a terrible service, so many questions, most of them irrelevant. Get some more customer service staff so your current ones can deal with queries quicker and more efficiently.
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Scott
(@sjc_101) reported
@virginmedia Need a PAC code as other expired.Transferred through 5 people before getting O2 who couldn't help. Is there a best number to call which doesn't involve the waste of an hour?