Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Wigan, St Helens, Warrington, Northwich, Prenton, Birkenhead, Prescot, Billinge Chapel End, and Skelmersdale.

City	Problem Type	Report Time
Runcorn	Internet	44 minutes ago
Runcorn	Internet	6 hours ago
Runcorn	Internet	1 day ago
Liverpool	Internet	2 days ago
Wigan	TV	2 days ago
St Helens	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 3 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Adam (@agarnett) reported 8 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Maureen StewartJones (@supergran22) reported 12 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Kevin Saunderson* (@kevsauno) reported 14 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  DM 🦌 (@DaveMbootlebuck) reported 19 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Ndawana Youngson (@NdawanaY) reported 20 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Rob (@Robertlfc_) reported 21 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Maureen StewartJones (@supergran22) reported 24 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Rob (@Robertlfc_) reported 26 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Colin (@ColinBe76578911) reported 31 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  John Kelly (@John_Kelly17) reported 33 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Mrs Smith (@SmithysMaud) reported 35 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 39 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  dannyWAFClannon (@DannyLannon) reported 39 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 42 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Tom Rushton (@tomrushton88) reported 43 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Carol Rowles (@CallyRaven) reported 46 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Martin Travis (@lurkinhead) reported 47 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Steve Pouncey (@Steveo67) reported 52 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Andy McGill (@andrewjmcgill) reported 54 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PMAC (@BigPaul91) reported 3 minutes ago

  @virginmedia My connect keeps cutting out for 30 seconds to 5 mins due the signal one engineer said it was interference on the line the one yesterday said nope couldn’t see it … my entire 2026s relationship with Virgin/O2 has been a disaster

• 
  Jason Caine Smith (@jasoncainesmith) reported 4 minutes ago

  @virginmedia pathetic service!! I thought Sky were bad but this is disgusting! You send a new box out to an 83 year old man and expect him to install it and when by miracle his son manages to do this you don’t activate it from your end!! Several calls and you

• 
  Lubdub (@LubZafar) reported 7 minutes ago

  @virginmedia Even your bot is glitching. Someone needs to fix this problem asap.

• 
  Neil Brearley (@Fatfingers1976) reported 8 minutes ago

  @virginmedia I have wasted half my day trying to get TNT sports on for the football. I now have to wait and have been told that it may still not be on. Your chat people are not helping. Please sort out my issue.

• 
  Isla (@saoirseisla) reported 9 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  Tariq Mahmood (@tariqm786) reported 11 minutes ago

  @virginmedia No.. I called at 14.35 and was told I’ll be sent a text message once fixed as there is an issue in the area.

• 
  Michael Day (@JustMike2K24) reported 12 minutes ago

  @virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.

• 
  Asa McGrath (@amcgrath1uk) reported 18 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  Dom Kane (@ClearlyOptional) reported 18 minutes ago

  @virginmedia - We pay a premium for your services and time and time again your service is down. thats us without access to a baby monitor, without access to baby health monitor - absolutely ridiculous. think it’s time for a change

• 
  entrustTMF (@entrustTMF) reported 18 minutes ago

  Day EIGHT of my complete broadband outage with @virginmedia 😡 However there IS hope. Today an engineer from them is supposed to be arriving-so trying to be positive What a complete nightmare of an experience this has been, so I'm REALLY hoping this will be the turning point🤞