Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Birkenhead, Liverpool, Wigan, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Skelmersdale.

City	Problem Type	Report Time
Warrington	Wi-fi	1 day ago
Birkenhead	TV	4 days ago
Liverpool	TV	4 days ago
Wigan	Wi-fi	5 days ago
Liverpool	Internet	8 days ago
Wigan	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Jack Kelly (@realjackoh187) reported 6 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Alan Dean (@alandean1878) reported 6 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Lesley Murray (@les_murray71) reported 14 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Rob (@Robertlfc_) reported 19 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Paul Stockton (@pstock62) reported 22 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Tim Jackson (@TimmyJ1972) reported 23 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  DM 🦌 (@DaveMbootlebuck) reported 27 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Jack Kelly (@realjackoh187) reported 29 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  murf (@JohnMurphy9172) reported 31 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Maureen StewartJones (@supergran22) reported 32 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Lindz Devine (@LindzDDub) reported 33 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Emma (@EmmaZhaan64) reported 35 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Mrs Smith (@SmithysMaud) reported 37 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Cambo (@cambo691) reported 44 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 47 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Carol Rowles (@CallyRaven) reported 52 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Jo3r (@J0er_82) reported 53 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Mick Mc 23 (@Mick_McIver1984) reported 54 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 57 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Jack Kelly (@realjackoh187) reported 60 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scfc 💙 (@Smallworth_xx) reported 5 minutes ago

  @virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?

• 
  Calvin 'Emeka Onwuka (@CalvinEmeka) reported 6 minutes ago

  Ahh @virginmedia, less than a month into your Broadband Internet and the service is down. You hope to "restore it by 10.08pm" 😡😡😡 What. The. Actual. F!! 4 years with a previous provider and this never happened.

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 10 minutes ago

  @virginmedia @stephenm68 Ha you can’t even issue your flagship box in certain areas for lack of infrastructure ffs

• 
  mark stapleford (@markstapleford1) reported 12 minutes ago

  @virginmedia @Vonk9 Presume we will all be getting a refund for this lack of service on sky sports + not working? Been down a while and current estimated repair is the 28th August!

• 
  RyanCartier (@RyanCartiers) reported 18 minutes ago

  @virginmedia AI should get rolled out once it works. Currently it does not - yet failing robots are used across the industry, eroding the reputation of those giving their customer the finger with it. Want to immediately be the industry leader?

• 
  Rob Heneghan (@robheneghan) reported 21 minutes ago

  @virginmedia @CliveR39 How is this even close to being an acceptable response @virginmedia. Mine doesn’t work either. And watching sky sports doesn’t help when what I want to watch is on the red button. 🤠🤠🤠🤠

• 
  nwl (@nwl88444048) reported 24 minutes ago

  New Lucy Kennedy series gets off to a slow-ish start on Virgin Media One, especially given the pre-publicity about Tommy Fleming and the wife's comments and legal letters, reported in the Sindo and Sunday Times. An average adult audience for first transmission last night of just 71,000 with an audience scratching its head about why Fleming agreed to the interview if he didn't want to dig up the bad memories.

• 
  Neil Skivington (@glentfc27) reported 24 minutes ago

  @virginmedia That's all well and good but everyone is paying for a service......which we aren't getting presently.

• 
  cheryl blake (@BlakeyCb48) reported 26 minutes ago

  @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !

• 
  Samantha Asumadu (@SamanthaAsumadu) reported 26 minutes ago

  You're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞