Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Prenton, Runcorn, Warrington, Ellesmere Port, St Helens, Liverpool, Newton-le-Willows, Birkenhead, Widnes, Skelmersdale, Wigan, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Prenton	Internet	8 hours ago
Runcorn	Internet	10 hours ago
Warrington	Wi-fi	13 hours ago
Ellesmere Port	TV	23 hours ago
St Helens	Internet	2 days ago
Liverpool	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 4 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Anne McCormack (@1AnneMcCormack) reported 4 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 8 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  DM 🦌 (@DaveMbootlebuck) reported 11 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Alan Dean (@alandean1878) reported 15 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Lesley Murray (@les_murray71) reported 15 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Mrs Smith (@SmithysMaud) reported 15 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Adam (@agarnett) reported 16 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 20 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Elaine Brown (@laineypb2109) reported 30 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  lloyd #utft (@111O1O1O11O) reported 34 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Kevin Dudson (@Duddydudson) reported 39 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Martin Travis (@lurkinhead) reported 43 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Steve Pouncey (@Steveo67) reported 45 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Carol Rowles (@CallyRaven) reported 50 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Paul Stockton (@pstock62) reported 52 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Ndawana Youngson (@NdawanaY) reported 52 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 54 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  DM 🦌 (@DaveMbootlebuck) reported 55 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melvyn Malloch (@melvynmalloch) reported 5 minutes ago

  @virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating

• 
  Andy Golds (@andyg81) reported 7 minutes ago

  @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer

• 
  Mømo ຊ (@momo393alioth) reported 10 minutes ago

  @Seiko_Senpai_ meanwhile im still waiting for virgin media to get my **** installed after waiting for almost 2 months 💔

• 
  BeKind (@Yolandae) reported 12 minutes ago

  @virginmedia do you have any idea when our area will have service? I am unable to reach your customer service to book an engineer.

• 
  John O’Brennan (@JohnOBrennan2) reported 13 minutes ago

  @wattzez @ConorGallaghe_r @IrishTimes That is completely untrue. I was on Virgin Media TV Tuesday talking about the issue. Just before that programme RTE’s Prime Time did a segment. It is being very widely discussed.

• 
  bammo (@garryba66) reported 14 minutes ago

  @virginmedia @UHD4k When will I get compensation for.loss of service of a week

• 
  Marifi (@me_marifi) reported 17 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  William Bell (@Wmb1877) reported 19 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  Sam Rees (@SamReesO) reported 24 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Sodium (@sodiumlights) reported 27 minutes ago

  @virginmedia Oh, and when I've told you what the error message is, and you send an engineer out without telling him that, so he doesn't have the parts he needs, is ****. Looks like my O2 data is going to get hammered. And I'm going to get cold.