Virgin Media outages and service status in Prescot, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Prescot, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 16, 12:17 PM GMT+1.
- Internet (59%)
- Wi-fi (22%)
- Total Blackout (9%)
- TV (9%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Wigan, Skelmersdale, Prenton, Runcorn, Warrington, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Prescot, Leigh, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 13 hours ago |
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Liverpool
|
TV | 3 days ago |
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St Helens
|
Internet | 3 days ago |
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Liverpool
|
Internet | 4 days ago |
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Liverpool
|
Internet | 4 days ago |
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Liverpool
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Maureen StewartJones (@supergran22) reported from Eccleston, England@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
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Sarah Hill (@Its_Sal_Queen) reported from Liverpool, EnglandWould love to be able to start work @virginmedia, but the Internet is down.
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Emma (@EmmaZhaan64) reported from Roby, England@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
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Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician
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Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Pauline Hall (@hall291) reported from Halton, England@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia is honestly the worst company for WiFi
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine
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Mrs Smith (@SmithysMaud) reported from St Helens, EnglandDay 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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❤️🥳🦄 Gillian B 🦄🥳❤️ (@gfnncl) reportedCan anyone help me with @virginmedia I’m trying to upgrade my @NetflixUK to no ads as apparently they couldn’t do it when I recontracted,I have to do it myself. But no option in the app, it’s driving me crazy?
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Leio Lee (@afshin71943097) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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EA (@eanne30) reported@virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼
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chantelle ❤️🔥⸆⸉ (@ttpdchantelle) reported@virginmedia almost 15 mins now surely you’re ***************? fix the dazn stream ffs!
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Liz Common (@lizziecom) reported@virginmedia Awful company. I'm leaving as soon as my contract is up.
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Danny Whisky (@whisky_duck) reported@virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.
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Philip Griffin (@PhilipGrif54755) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Davie G 🇬🇧 (@fredbeare) reported@virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know
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Susan Chew (@SusanChew5) reported@gloucesterglass @virginmedia They are possibly the worst company ever, still no engineer a week later, and one of us works from home. You will definitely find better, you can't get any worse.
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Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reportedBeing messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.