Virgin Media

Virgin Media Outage Report in Prescot, Knowsley, England

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The latest reports from users having issues in Prescot come from postal codes L34.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Prescot, Knowsley, England 03/21/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent Virgin Media outage reports came from the following cities: Northwich, Prenton, Liverpool, Warrington, St Helens, Prescot, Wigan, Widnes, Skelmersdale, Runcorn and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Internet
United KingdomPrenton Total Blackout
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • Gilly2u2 Terry Gilroy (@Gilly2u2) reported from Formby, England

    @virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems

  • Scraggmeister Mark Spencer-Scragg (@Scraggmeister) reported from Seaforth, England

    @virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.

  • originalkitten 🌸🐾originalkitten 🐾🌸 (@originalkitten) reported from Formby, England

    When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf

  • Gilly2u2 Terry Gilroy (@Gilly2u2) reported from Formby, England

    @virginmedia Can you help me sort out a contract or I will have to go elsewhere?

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.

  • DaveFildes82 Dave Fildes (Fylo) (@DaveFildes82) reported from St Helens, England

    @sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert

  • mand102 Amanda Archer (@mand102) reported from Haydock, England

    @virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced

  • pete_vella Pete Vella (@pete_vella) reported from Risley, England

    @virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    Soooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!

  • MarkPBaines Mark Baines (@MarkPBaines) reported from Wigan, England

    @virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!

  • Widneschappy Widneschappy (@Widneschappy) reported from Widnes, England

    .@virginmedia - Are there problems in Widnes area. My service is down and need it to work

  • GallowayBronwyn Bronwyn Galloway (@GallowayBronwyn) reported from Garston, England

    @virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all

  • jordpinnington Jordan (@jordpinnington) reported from St Helens, England

    Virgin media is dog ****

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia Doesn’t show of any issues no.

  • roymc1980 Roy Mcgaw (@roymc1980) reported from Seaforth, England

    @virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • krgbookkeeping KRG Book-Keeping Services (@krgbookkeeping) reported

    @hollywilko96 @nestpensions Are you with virgin media? I can’t access it when connected to my home network, but can when connected to mobile data.

  • LB2246 L (@LB2246) reported

    Anyone else having issues with @virginmedia???

  • jack_berryy Jack Berry (@jack_berryy) reported

    @charlielewisxx @O2 Might as well take my sim out every time I leave my house bro, even tho @virginmedia wifi just as bad so might as well just bin the whole phone

  • KurtADallas Kurt Dallas (@KurtADallas) reported

    @virginmedia No TV or broadband for over 24 hours and the service resumption time keeps changing.... #unacceptable

  • BIGB0SS7 BIG BOSS (@BIGB0SS7) reported

    @virginmedia fixed itself earlier then what your estimation was. Fix your estimated time. It was off by 7 hours.

  • dyedtwice ash 𖤐 (@dyedtwice) reported

    @virginmedia bro fix your ******* broadband man got me using data in my own gaff

  • mrpattani Bijal Pattani (@mrpattani) reported from Sheering, England

    @virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy

  • LoganSt84726165 insist lxgan (@LoganSt84726165) reported

    @virginmedia tryna play GTA with the troops and my WiFi has went down is there problems right now?

  • Teyamade Teyamade This. 🎤 (@Teyamade) reported

    Virgin Media are weird. You can have good credit but they'll turn you down for a £4/m mobile sim contract for reasons they couldn't tell you. My credit is in the green. I'll pay for the whole year now but your stupid algorithm is floored.

  • danny519198 Danny 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@danny519198) reported

    @Dodgyclare @btsportwwe Sounds like a Sky problem.... my Virgin media box recorded it with the channel change.