Virgin Media Outage Report in Prescot, Knowsley, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Warrington, St Helens, Widnes, Skelmersdale, Runcorn, Prescot, Wallasey, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Wigan |
Total Blackout | |
| Warrington |
Internet | |
| St Helens |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
-
IanRob79💙
(@IanRobEfc1878) reported
from
Wigan, England
@virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬
-
Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)
-
Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?
-
zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
-
Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
-
Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I never have any issues when it comes to my laptop, though. Just my PS5
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
-
Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.
-
Elaine Brown
(@laineypb2109) reported
from
Birkenhead, England
@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
-
Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
-
Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
-
Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
-
Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia thanks for the awful internet service, f*cking useless you are
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
-
Ndawana Youngson
(@NdawanaY) reported
from
Liverpool, England
@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
-
Christopher Bray
(@cbray72) reported
from
Liverpool, England
@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
-
Ndawana Youngson
(@NdawanaY) reported
from
Liverpool, England
@virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Matthew Ewers
(@MatthewEwers) reported
@virginmedia Appallingly, being shouted down and ignored, they're telling me what everyone else has told me is possible is impossible and no nearer a resolution.
-
The Timelush 🏴
(@tammytastic69) reported
@virginmedia Just tried edge as well - after a few seconds it goes through to the Black Friday page and apart from the help me choose sidebar that is all that is different
-
Natalie Taylor
(@Natalie85985504) reported
@virginmedia I’ve done all of that and it’s still not working?
-
gavcav
(@gavcav1) reported
@virginmedia I want to hand 2 TiVo box back. This stupid To I bot rubbish is duplicating the same question 5 times for each step! I just want to give back the Damned box
-
harry carpenter
(@hcarpenter1979) reported
@virginmedia I tried to make a complaint when I was on the phone to a manager and was laughed at. At no point did any member of staff try to sort the issues out or keep an old customer and gain a new one.
-
Lodge Cafe
(@LodgeCafe1) reported
@virginmedia trying to login!
-
🤡
(@caprettino) reported
hey @virginmedia, my internet is down but the postcode check service says there are no issues in my area. pls help as i have lots of meetings 🥹
-
Kev Arch
(@KevArch1) reported
@virginmedia Gave 30 days notice I was leaving on the 5th September, had Sky set up on the 5th October, was told virgin would disconnect on the 8th October,now told I owe £300, no support from customer services. Joke
-
Alida Campbell
(@alidacampbell) reported
@virginmedia what’s best way to resolve an issue regarding my elderly fathers account and some cold callers that he thinks were from Virgin media?
-
Luke David Sims
(@lukedavidsims) reported
@virginmedia Either your site's not working, or my connection is SO bad I can't even do that for you