Virgin Media

Virgin Media Outage Report in Prescot, Knowsley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Prescot, Knowsley, England 12/07/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, Wigan, Skelmersdale, St Helens, Warrington, Runcorn and Prenton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomNorthwich TV
United KingdomWigan Total Blackout
United KingdomWigan Internet
United KingdomSkelmersdale Internet
United KingdomSt Helens Internet

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • LiamFitzy9 Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England

    @sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never buffers with the ***** videos

  • kingsnoots Chris Sudworth (@kingsnoots) reported from Golborne, England

    Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄

  • 52Normski Norman Williams (@52Normski) reported from Bryn, England

    AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.

  • HazelHendriksen hazel hendriksen (@HazelHendriksen) reported from Haydock, England

    @virginmedia I have and no service tv service issues reported

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • Jodada_Films davey mc (@Jodada_Films) reported from Birkenhead, England

    @virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection

  • 52Normski Norman Williams (@52Normski) reported from Bryn, England

    AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.

  • HazelHendriksen hazel hendriksen (@HazelHendriksen) reported from Haydock, England

    @virginmedia I need some technical help as my equipment is faulty. Tried all the resets and followed advise but box keeps going into standby. Also not been loading any tv planner or what’s up next for weeks. The box is over 7 years old. Think a technician would be helpful

  • Lisa_P117 Lisa Patel (@Lisa_P117) reported from Horwich, England

    @virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !

  • beakybox CHELLE | ✞-4∇3:3 (@beakybox) reported from Seaforth, England

    How much longer is the broadband gonna be down @virginmedia

  • NuttyNCool Michael McGiveron (@NuttyNCool) reported from Seaforth, England

    @lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.

  • thecraigthomas Craig Thomas (@thecraigthomas) reported from St Helens, England

    @virginmedia you are just awful at customer service and fault management. I am utterly appalled

  • addsimpson Adam Simpson (@addsimpson) reported from Liverpool, England

    @virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Liverpool, England

    @virginmedia WHY is your online accounting so so bad. Page never loads

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • julia57150067 julia (@julia57150067) reported

    @virginmedia ARE YOU GUYS OKAY? WTF IS THIS **** INTERNET. HONESTLY. BUNCH OF WANKERS.

  • GsGhumman3 G.s.Ghumman (@GsGhumman3) reported

    @virginmedia Dear Virgin Media don’t you think you are coming down from Good -> Bad -> worst broadband day by day?

  • oakseyboo oakseyboo (@oakseyboo) reported

    Ever since we’ve had faster broadband put in the connection has been absolutely garbage. @virginmedia

  • VinceResurgam Vince Resurgam (@VinceResurgam) reported

    @virginmedia I want a 13.8% better service please!

  • NFFCDONNA Donna Cullington (@NFFCDONNA) reported

    @virginmedia So this is the service we get on top of a £21 increase on our package. Dreadful service 😡

  • est1973 Melanie (@est1973) reported

    Well that was a productive day at work cheers #virginmedia oh and 150 not working either!

  • Simonc084 Simon Williams (@Simonc084) reported

    @virginmedia More like all customers, pull your finger out and get this fixed. You are costing businesses money with this poor service

  • nbaguley neil baguley (@nbaguley) reported

    @virginmedia prices go up .. service goes down. How are people supposed to work if you can’t give a reliable service. Not good enough

  • RizzyXI Rizzy XI (@RizzyXI) reported

    @virginmedia FIX YOUR ****🔥🔥🔥

  • IdontknowScott Scott 🐍🦎 (@IdontknowScott) reported

    @virginmedia Is the sites down too can't access app or website?