Virgin Media Outage Report in Prescot, Knowsley, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Prescot come from postal codes L34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, St Helens, Liverpool, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Northwich, Prenton, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 3 days ago |
|
Wigan
|
Internet | 3 days ago |
|
St Helens
|
Wi-fi | 3 days ago |
|
St Helens
|
TV | 5 days ago |
|
Liverpool
|
Wi-fi | 5 days ago |
|
Liverpool
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
-
Kara Orford (@KaraOrford) reported from Garston, England@virginmedia is there an issue with connectivity in L18 this morning at all please? My network is dropping out constantly and I can’t get anything done 😩 #pleasehelp
-
HLM (@HelenLMoran) reported from Garston, EnglandI hate to call a company out online but @virginmedia are awful
-
Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, EnglandSo I first get a call claiming to be from @skytv about tech issue on my broadband I said how’s can that be (I’m not with them) they hang up. Not more than 30 mins later same type of call claiming to be @virginmedia about same issue. Numbers calling me are 01639686677, 01793635483
-
Darren Thomas (@DagsJT) reported from Warrington, EnglandSigh. Yet another @virginmedia broadband issue where it’s gone down. Again. Feels like this is a monthly thing now.
-
Matt's MerARTki (@MattKeating1981) reported from Wigan, England@virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.
-
Rob (@ListerTheStupid) reported from Liverpool, England@virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms
-
Kayleigh Speakman (@Kayls3457) reported from Abram, England@virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!
-
Kayleigh Speakman (@Kayls3457) reported from Abram, England@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!
-
emma2511 (@emmawinstanley1) reported from Wigan, England@virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs
-
Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia You are not listening. I understand it fluctuates. What I mean is why have I had an acceptable 300meg signal for 11 months & now it’s dropped to below half that? 4 phone calls & two technician visits can’t sort it???? I want what I had!
-
Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!
-
Rich (@richdavies123) reported from Ellesmere Port, England@virginmedia please can you fix the terrible signal/interference on the Joshua v Pulev PPV. Ive just missed a whole round of the Bakole fight!!
-
Andy Gibson (@GibboLFC1892) reported from Hindley, England@virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.
-
Johnny Maxwell (@Johnny_Maxwell) reported from Widnes, England@virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Lyne (@lynielou72) reported from Warrington, England@virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.
-
𝕿𝖎𝖒 𝕷𝖞𝖙𝖍 (@the_eporter) reported from Ellesmere Port, England@virginmedia Hello, myself and a friend are having problems with our remotes not working with our virgin media boxes and would like to know how we can get replacements. Tried contacting on the phone. If there is another number or email we can use could you please forward? Thanks
-
Kayleigh Speakman (@Kayls3457) reported from Abram, England@virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable
-
TGVMD (@TGVMD) reported from Maghull, England@virginmedia internet down again in L31 what’s the fix time?
-
Woggy (@Allenwalkden) reported from St Helens, England.@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year
-
HLM (@HelenLMoran) reported from Garston, England@virginmedia I need to cancel an engineer appointment. I can’t do it online and I don’t have a password to get through on the phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rushfirth Creative (@RushfirthLeeds) reported@virginmedia We’ve spent hours and hours of stress going round and round in circles being fobbed off with telephone calls. Excuses, misleading information, not doing anything they said. Shocking customer service.
-
Spokes Man (@spokeperson) reported@virginmedia There are no issues. In the labyrinthine phone system it alternated between there are and there arent problems seemingly at random. Turning the router off and on again helps but not something you can do in a work meeting. Key issue is speed is often below what we are paying for.
-
Eddy Shuttleworth (@ShuttleworthE) reported@virginmedia As an update other than the next pod arriving none of our other issues have even been addressed, much less resolved
-
jft97 (@Aviationlfc) reported@virginmedia Estimated fix time of 1645
-
Rushfirth Creative (@RushfirthLeeds) reported@virginmedia We’ve waited in every single day this week whilst being promised that the engineer would come to do our groundworks, they promised every day and never turned up, and had no intention of turning up as we have now found out!!
-
Rushfirth Creative (@RushfirthLeeds) reported@virginmedia OK, but I won’t hold my breath. You guys have failed at every other opportunity. Appalling way to start a brand new customer relationship, no regard or respect in terms of the time we’ve wasted this week because of your conduct.
-
Russell Dixon (@dixonrussell) reported@virginmedia Hey guys, myself & my partner have recently upgraded our wifi/tv package, however the provided cabling isn't long enough to get from the wall to the TV/router (due to the router and TV box needing to be physically connected)...can you help???
-
A.KHAN (@dahuggasystem) reported@virginmedia Says work is going on in your area, is due to to finish. Can you confirm your end no work is still going on and furthermore what was the problem that precipitated this work ?
-
Seán (@seanbobarino) reported@wingpig @virginmedia They replied to me with an estimate completion for fix as the 16th, which is a nightmare for WFH. If I can get tests to run (big if) I can get 200+ down with less than .1 up.
-
Vic Frewin (@VicFrewin) reported@virginmedia Checker says there are problems in the OX28 area, but this has been ongoing for more than 6 months. Sometimes the line is down for 1/2 hr at a time. What's going on? Will it ever end?