Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, Warrington, Birkenhead, St Helens, Runcorn, Wigan, Skelmersdale, Bootle, Prenton, Ellesmere Port, Newton-le-Willows, Widnes, Prescot, and Leigh.

City	Problem Type	Report Time
Liverpool	E-mail	2 days ago
Northwich	TV	5 days ago
Liverpool	Internet	8 days ago
Warrington	Internet	9 days ago
Birkenhead	Total Blackout	10 days ago
St Helens	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 2 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Rob (@Robertlfc_) reported 2 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Alan Dean (@alandean1878) reported 4 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Martin Travis (@lurkinhead) reported 6 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Rob (@Robertlfc_) reported 9 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Lindz Devine (@LindzDDub) reported 22 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Lesley Murray (@les_murray71) reported 22 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Lesley Murray (@les_murray71) reported 24 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 25 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Emma (@EmmaZhaan64) reported 26 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  John Kelly (@John_Kelly17) reported 29 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Mrs Smith (@SmithysMaud) reported 35 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  owen southworth (@obpls1995) reported 36 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Mrs Smith (@SmithysMaud) reported 38 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Steve Pouncey (@Steveo67) reported 39 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Billzy (@Billzy79) reported 40 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Christopher Bray (@cbray72) reported 47 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 52 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Jamie McLoughlin (@jmcloughlin) reported 54 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 55 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TinaThomas (@haditaminuteago) reported 2 minutes ago

  @virginmedia our internet has gone down, AI bot says we need a new hub and will send one in 3 to 5 days . Will I get a refund for the days I have no service?

• 
  Lyn Prodger (she/her) (@Prodgey) reported 3 minutes ago

  @virginmedia Have sent countless direct messages. No response of resolution. Once again promised a call this morning that didn’t materialise so I had to call you and you’ve pushed the fix date back yet again.

• 
  Paul Williams (@bushmills7d) reported 4 minutes ago

  @virginmedia great service again. Second time today we’ve had no service , that’s the third time this week. If We hadn’t renewed our subscription with you we would cancel

• 
  Some-Nick1976 (@Some_Nick1976) reported 7 minutes ago

  @virginmedia, why is your Internet consistently awful at this time every single night

• 
  Stephen Cheatley Photo 📸 (@Stephencheatley) reported 7 minutes ago

  @AnglezarkeNet @DHLGlobal A post here is worth a try. I managed to get Virgin Media of their arses and fix the problem I had. It was useless trying to call them.

• 
  i (@nooneugly) reported 8 minutes ago

  Omg I have to watch the rugby on virgin media player? It’s like watching is 420p wtf is this man

• 
  Keivin Crane (@kcranebda) reported 9 minutes ago

  @virginmedia being called out! A word of advice. Do NOT use their one switch system. This system is NOT one switch. They promise you get to keep things like your old number. That’s a lie. Poor customer service. They don’t keep their promises. They should run for PM of the UK!

• 
  Catriona Salmon (@catrionasalmon) reported 11 minutes ago

  @virginmedia are you down In RG14? Unable To connect

• 
  Gem🧣 (@gems_endgame) reported 11 minutes ago

  @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

• 
  Jackson Steele (@WindKar148977) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies