Virgin Media

Virgin Media Outage Report in Prescot, Knowsley, England

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The latest reports from users having issues in Prescot come from postal codes L35.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Prescot, Knowsley, England 01/15/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent Virgin Media outage reports came from the following cities: Wallasey, St Helens, Liverpool, Northwich, Ellesmere Port, Eastham, Warrington, Wigan, Runcorn, Widnes, Skelmersdale, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Wi-fi
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • MattJ_213 matt🇸🇱 (@MattJ_213) reported from Wigan, England

    Why’s it called virgin media when it goes down more than a pornstar

  • ansumDave David Harrison (@ansumDave) reported from Seaforth, England

    @virginmedia You didn't t even address it. Went on your terms and conditions and corporate statement. You have not followed up r own protocol. Would be interesting to see if the plentiful other complaints got the same short shrift. It was the lying and the price gouging that is the worst

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    @spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too

  • pickle_2020 piccl (@pickle_2020) reported from Liverpool, England

    @Acko_79 @virginmedia Upgrades apparently. Mines down too

  • DannyWyattXXX Danny Wyatt XXX | OnlyFans 😈 (@DannyWyattXXX) reported from St Helens, England

    I see @virginmedia are down once again. Get your ******* act together #virginmediadown

  • CraigC84 Craig (@CraigC84) reported from Liverpool, England

    @virginmedia can you please contact me. Ur customer service is a disgrace

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied

  • ListerTheStupid Rob (@ListerTheStupid) reported from Liverpool, England

    @virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.

  • kirst_louisexxo Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, England

    Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.

  • davidbowes80 Dave the deccy (@davidbowes80) reported from Eccleston, England

    @BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia

  • ListerTheStupid Rob (@ListerTheStupid) reported from Liverpool, England

    @virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again

  • irishchris89 Christopher heaton (@irishchris89) reported from Hindley, England

    @virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤

  • pjme327 Paul Edgar (@pjme327) reported from Hindley, England

    @virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.

  • dkjc2008 Darren Buckley (@dkjc2008) reported from Upholland, England

    @virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person

  • KatharineGuiney Katharine Guiney (@KatharineGuiney) reported from Warrington, England

    @virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    Soooooo fed up with @virginmedia internet dropping out with Netflix, TV & my PlayStation!!! And they reckon there isn’t a problem with our router!! #LIVID

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @virginmedia Done everything we are even losing signal now when we never did

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Glenj001 glen Johnston (@Glenj001) reported

    @virginmedia how comes my phone is not working for two days...there is a known issue but why is it taking so long

  • maia_clarke_ Maia Clarke (@maia_clarke_) reported

    @virginmedia Our internet has been out since 12pm. We’ve been told its a problem with our area (L15) but we’re a house full of students so really need internet. When will this be resolved?

  • Galaxy32660204 Monin (@Galaxy32660204) reported

    @virginmedia On the laptop I always use. I don't read my emails anywhere else. I use Google Chrome browser and had no trouble until around this time yesterday.

  • ncwatley NCW (@ncwatley) reported

    @virginmedia It’s been identified that the cable running from the main mix in the street to my house is not thick enough so I’m losing signal. I want the ceo details as I’m sick of this and have had 8 appointments changed and I’ve been waiting since June. I want to talk to a manager.

  • KarenDunderdale Dr Karen Dunderdale PhD RN 🖐Wash your Hands 🖐🌈 (@KarenDunderdale) reported

    @virginmedia still not got any resolution to the issue with my new V360 box, day 9, spoken to 9 diff people, rung 8 times, new router, 2 engineers. 😖

  • SebGTi1 SimoneGee (@SebGTi1) reported

    @virginmedia hi my Snapchat doesn't work on my home WiFi but works on the mobile data.

  • SazYRK . (@SazYRK) reported

    @604Yuan @TheDaddyInch @Zoldy0211 got cruze not cancellling an mf his virgin media is going fireworks mode if he doesn’t cancel

  • AndyGuthrie1 Andy (@AndyGuthrie1) reported

    @virginmedia The M200 With phone line at £43 per month (which I just realised you've been overcharging me for over a year as my contact is £39.50 per month) regardless of package surely this device should be provided free of charge if I can't fully use the service I'm being over charged for?

  • bell123321 Bonnie (@bell123321) reported

    @virginmedia Spent last 4 weeks trying not to be homeless by Christmas due to landlord selling very horrible and stressful. Virgin do not supply new address - Want £240 off me for privilege of not being able to supply. Where is the compassion?

  • MelJanie Melanie (@MelJanie) reported

    @virginmedia Yes the WiFi pod is reset daily & does not resolve the issue. I haven't contacted the technical team as I've researched online what to do.