Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, St Helens, Liverpool, Runcorn, Wigan, Skelmersdale, Warrington, Bootle, Prenton, Ellesmere Port, Newton-le-Willows, Widnes, Prescot, and Leigh.

City	Problem Type	Report Time
Birkenhead	Total Blackout	6 hours ago
St Helens	Internet	13 hours ago
Liverpool	Wi-fi	20 hours ago
Runcorn	TV	1 day ago
Liverpool	TV	1 day ago
Liverpool	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Tim Jackson (@TimmyJ1972) reported 2 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Martin Travis (@lurkinhead) reported 4 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Rob (@Robertlfc_) reported 15 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Billzy (@Billzy79) reported 18 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 18 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Jonesy (@RWBJ1997) reported 19 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Christopher Bray (@cbray72) reported 23 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Kevin Saunderson* (@kevsauno) reported 28 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Mick Mc 23 (@Mick_McIver1984) reported 30 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Nicola Bates (@Nicolajb87) reported 31 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Lindz Devine (@LindzDDub) reported 33 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 38 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Bootle Bucks (@BootleFCBucks) reported 39 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  murf (@JohnMurphy9172) reported 41 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Jack Kelly (@realjackoh187) reported 50 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Mrs Smith (@SmithysMaud) reported 51 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Paul Stockton (@pstock62) reported 55 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Lesley Murray (@les_murray71) reported 58 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Tom Rushton (@tomrushton88) reported 59 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Tom Rushton (@tomrushton88) reported 60 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tom (@tomcity1) reported 6 minutes ago

  @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 7 minutes ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.

• 
  BRUCE iLLest 🏴‍☠️🪡🦈 (@jammusnu) reported 8 minutes ago

  @y_alibhai @virginmedia 5 business days retard

• 
  Carrie Walsh (@carrie_walsh_) reported 12 minutes ago

  @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

• 
  Legal Eagle. (@ACLegalServices) reported 16 minutes ago

  @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

• 
  Lynne (@lynne_thomson2) reported 20 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  Stephen McCauley (@43mccauley) reported 21 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

• 
  glam2506 (@glam1961) reported 21 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  Louise Ford (@pixiepoppett) reported 22 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be

• 
  Richard M 🇺🇦 (@Days_Are_Gone) reported 24 minutes ago

  Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s