Virgin Media

Virgin Media Outage Report in Prescot, Knowsley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Prescot, Knowsley, England 03/04/2026 01:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Warrington, St Helens, Widnes, Skelmersdale, Runcorn, Prescot, Wallasey, Northwich, Ellesmere Port and Eastham.

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City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomWigan Internet
United KingdomWigan TV
United KingdomWigan Wi-fi
United KingdomLiverpool Internet
United KingdomWigan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • babawalker Barry Walker (@babawalker) reported from Ellesmere Port, England

    @virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain

  • progers559 Peter Rogers (@progers559) reported from Seaforth, England

    @virginmedia Oi!!! Branson you slimey money grabbing rat, wifi has gone off and kids are crying. Cant wait to bin yous off as soon and get a different provider. Service is shite

  • SteveMulville Steve Mulville (@SteveMulville) reported from Seaforth, England

    @_currie @JoBlytheTV @kerriegosneyTV Looks good John and thanks for sending pic. At this rate i will be able to cancel my Virgin Media package ha📺👍never usually home in time🚚

  • rascas1 Cass (@rascas1) reported from Wigan, England

    @virginmedia how does one get in touch Phone cuts out after 45 mins being told waiting time is an hour tweets not answering I’m still here after after 2 days very poor customer service how do I reduce my present package 6 hours on the phone yesterday in total 45 mins in a que now

  • rascas1 Cass (@rascas1) reported from Wigan, England

    @virginmedia does anybody really care second tweet numerous calls no answered got blisters on my ears I want to make change to my contract to help through these times but your customer service seems to gone awol why not putt something on your web page we’re this can be done

  • coffiman48 Graham Duke (@coffiman48) reported from Maghull, England

    @virginmedia tv service down have been waiting for an hour on hold I have just moved a week ago to virgin and in 20+ years never had this problem with sky

  • rascas1 Cass (@rascas1) reported from Wigan, England

    @virginmedia No yourstating something you can not Provide after 47 mins your phones drop out the web site robots help chat tells me to ring very poor

  • coffiman48 Graham Duke (@coffiman48) reported from Maghull, England

    @virginmedia have been experiencing problems with v go app for 2 days keeps saying service not available and also remote app will not load keeps freezing are you having problems

  • Bridgey36 Bridgeman ⭐⭐⭐⭐⭐⭐ (@Bridgey36) reported from St Helens, England

    @virginmedia Can I cancel , pause my sports subscription until this virus is over.

  • jaymacca10 James McShane (@jaymacca10) reported from Seaforth, England

    Appreciate the difficulties, but there is currently no way of changing my package. No email, no phone, and relevant section of website down. How can I change my package please as I am spending too much! Tried texting but been waiting since 11 for a reply @virginmedia

  • g8uck Graeme Buck (@g8uck) reported from Widnes, England

    @virginmedia is there currently an issue in the Wa8 7dd area are WiFi went of over an hour ago have carried out the usual health checks but no joy and can’t get through on the phones!

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, England

    Seriously @virginmedia if you think I'm paying for the sports channels for this month you can take a running jump!! Come collect your stuff and **** off you robbing bastards at least **** Tirpin wore a mask!!

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..

  • woodsholistic Woods Holistic Wellness (@woodsholistic) reported from Roby, England

    @virginmedia @richardbranson Despite receiving a text message to say the fault in my area has been resolved I still have no service at all. TV, Phone and Broadband are all down.

  • msmithuk22 Martin Smith (@msmithuk22) reported from Warrington, England

    Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice

  • glynfletcher Glyn Fletcher ⭐⭐⭐⭐⭐⭐ (@glynfletcher) reported from Liverpool, England

    @virginmedia are just great, takes 25 mins to speak to someone who cant help or understand the problem so they put me though to the "concern team" but I'm cut off whilst on hold !

  • flux_blair Alex Downes (@flux_blair) reported from Wallasey, England

    @Bluesmachine100 @virginmedia Ive got their router in cable modem mode, strapped onto my own router as their kit is shat. Still its very poor

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    I see @virginmedia have it sorted. You can only cancel or suspend your sports subscription if you call them. Reduced call centres meaning massive waits on the phone. But if you don’t pay they cut your internet and tv off at the time of most need. Let us do it online!!!!

  • mischaparry Mischa (@mischaparry) reported from Wallasey, England

    Marvellous Stuck in isolation & Virgin Media goes down. Broadband, tv, the lot 😩🔫

  • KateBoarman Kate (@KateBoarman) reported from Warrington, England

    @virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • benrlawlor Ben Lawlor (@benrlawlor) reported

    @virginmedia No TV or broadband all day, HX3 7 area. Affecting everyone in area, was meant to be resolved by 10am, then 4pm, now showing as 10am tomorrow. Is there actually an engineer on site or not? Useless service.

  • digilocker Jonny Shaw | Digilocker Art & Design (@digilocker) reported

    @virginmedia not that I will get any response other than what you are programmed to paste in.. but do you actually ever read your twitter feed and the thousands of customers that are having so many issues with your 'service'? Pretty shameful reading

  • leahdagnallx Leah (@leahdagnallx) reported

    Never again will I sign up to @virginmedia Robbin bastards, 18 month contract comes to an end this month so I’m trying to cancel it and youse have randomly sent me a new contract which I never signed up for

  • Pariswithane1 Paris with an e (@Pariswithane1) reported

    @virginmedia @virginmedia still not heard back about my complaint. It's October. This is ridiculous.

  • Oroubro NFT CHASER (@Oroubro) reported

    @virginmedia my wifi cost is doubling; can I not continue being a customer but at the rate I’m was always paying on time ?

  • Haplo6991 Haplo699 (@Haplo6991) reported

    @virginmedia Nope, it's now up to around 450 up and 50 down but that's still around half of what we're paying for.

  • JakeNewby_ Jake Newby (@JakeNewby_) reported

    Shambolic service from @VirginMediaCorp @virginmedia 2 days with no broadband and it seems impossible to talk to a human about the issue

  • thewaby87 WABSTAPPEN (@thewaby87) reported

    @virginmedia We hada issue yesterday we’re all are services stopped working We had a engineer come out this morning then a install team saying they couldn’t fix it , a new cable news running , we got a email to say the work would be on the 21 at of October , be quicker to get sky to install

  • leahdagnallx Leah (@leahdagnallx) reported

    @virginmedia just got the phone put down on me by one of your customer service agents because they don’t know how to do their job 👍 absolute **** show your company

  • Dragostew S.D.S Gaming UK (@Dragostew) reported

    @NoContextBrits @virginmedia The customer portal online is a magical merry go round. Sort the website out it's a confusing mess