Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Wigan, Birkenhead, Liverpool, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, and Runcorn.

City	Problem Type	Report Time
Warrington	Wi-fi	4 hours ago
Warrington	Wi-fi	4 hours ago
Warrington	Wi-fi	1 day ago
Warrington	Wi-fi	1 day ago
Warrington	Wi-fi	2 days ago
Warrington	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Rob (@Robertlfc_) reported 4 seconds ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Carol Rowles (@CallyRaven) reported 4 seconds ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  James (@jgrailpics) reported 1 minute ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Steve Pouncey (@Steveo67) reported 2 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Sarah Hill (@Its_Sal_Queen) reported 3 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Mrs Smith (@SmithysMaud) reported 6 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Adam (@agarnett) reported 6 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Emma (@EmmaZhaan64) reported 11 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Mrs Smith (@SmithysMaud) reported 13 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Maureen StewartJones (@supergran22) reported 15 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Maureen StewartJones (@supergran22) reported 16 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Lesley Murray (@les_murray71) reported 19 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Josh (@Parleyyyyyy) reported 21 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Andy McGill (@andrewjmcgill) reported 31 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 32 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Martin Travis (@lurkinhead) reported 36 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Amanda Ralph (@aralph50) reported 38 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Paul Stockton (@pstock62) reported 40 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 41 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Martin Travis (@lurkinhead) reported 42 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Christopher (@chrishenry88) reported 4 minutes ago

  @virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?

• 
  Paul Greenwood (@PaulGr1969) reported 7 minutes ago

  @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media

• 
  DJ Dilla (@DJDillaBSR) reported 9 minutes ago

  @virginmedia are there currently problems in the Bristol area?

• 
  Steve Redfearn 🦉 (@SteveRedfearn2) reported 9 minutes ago

  @JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.

• 
  Robin Hall (@RobinHall115) reported 10 minutes ago

  @APTSArchive @virginmedia Beware the spam help page that has added posts. Unfortunately a too common trend. Our rail operator is frequently being spammed on its customer account.

• 
  Amy (@AmyDonalson_X) reported 13 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  Swindon! (@swindon124759) reported 14 minutes ago

  @virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin

• 
  david holden (@dhol_den) reported 15 minutes ago

  @virginmedia service down again

• 
  Vik Chauhan (@chauhanvik) reported 17 minutes ago

  @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.

• 
  davy patterson (@DavySdpatterson) reported 26 minutes ago

  @DavidPaintdw @virginmedia They are the worst , best thing ever getting away from them 👎