Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Northwich, Liverpool, Wigan, Prenton, Birkenhead, Prescot, St Helens, Billinge Chapel End, Skelmersdale, and Runcorn.

City	Problem Type	Report Time
Warrington	Internet	10 hours ago
Northwich	Internet	1 day ago
Liverpool	Internet	3 days ago
Wigan	Internet	4 days ago
Wigan	Total Blackout	4 days ago
Liverpool	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  owen southworth (@obpls1995) reported 2 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Tom Rushton (@tomrushton88) reported 5 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Jack Kelly (@realjackoh187) reported 6 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Mrs Smith (@SmithysMaud) reported 10 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Jack Kelly (@realjackoh187) reported 11 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Ray Waring (@RayWaring) reported 12 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Mrs Smith (@SmithysMaud) reported 12 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Maureen StewartJones (@supergran22) reported 19 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Mrs Smith (@SmithysMaud) reported 22 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  DM 🦌 (@DaveMbootlebuck) reported 23 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Kevin Dudson (@Duddydudson) reported 23 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Ndawana Youngson (@NdawanaY) reported 29 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Amanda Ralph (@aralph50) reported 33 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Rob (@Robertlfc_) reported 39 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 39 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 39 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  James (@jgrailpics) reported 49 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Christopher Bray (@cbray72) reported 51 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Nicola Bates (@Nicolajb87) reported 52 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Ndawana Youngson (@NdawanaY) reported 56 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 1 minute ago

  @virginmedia Yes, but didn’t say any problems. It’s intermittent.

• 
  Adele Darbyshire (@DarbyshireAdele) reported 7 minutes ago

  @DjmarkieT @virginmedia We too walked away - unbelievable poor customer service

• 
  Dec Staley (@DecStaley24679) reported 11 minutes ago

  I've been away this weekend. Come back to my @virginmedia television keep blanking out for periods of time.. is there a problem in the tameside area?

• 
  BigF (@Bigg_F_) reported 14 minutes ago

  @virginmedia my broadband has been intermittent (mostly off) for the last 4 days. Can’t get through on phone. AI chat only suggests factory reset of hub. Each time I do a status check it says intermittent signal in your area check back in 24 hours. It’s now been 4 DAYS.

• 
  Jon Pitts (@briavelsjon) reported 14 minutes ago

  @mandychoccy @virginmedia Sounds potentially like a comprehensive set of fixes. Ideal solution is to have a tech onsite when you have the problem. Easier said than done, though.

• 
  BH (@Welshyyyyy) reported 14 minutes ago

  @keithapearson @virginmedia Couldn't agree more, awful company to deal with

• 
  Paul Turner (@st07pat) reported 21 minutes ago

  @virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail

• 
  BigF (@Bigg_F_) reported 21 minutes ago

  @virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.

• 
  mancs boi (@DjmarkieT) reported 22 minutes ago

  @virginmedia It won’t be paid you have broken your side of the contract and not provided the service I agreeed to there will be nothing paid I’ll see you in court

• 
  S (@sanowano_) reported 23 minutes ago

  @virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.