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Virgin Media outages and service status in Prescot, England

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Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Prescot, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 10, 8:53 PM GMT+1.
  • 53% Internet (53%)
  • 21% Wi-fi (21%)
  • 15% TV (15%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)

The latest reports from users having issues in Prescot come from postal codes L35 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Widnes, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Northwich, Runcorn, Skelmersdale, and Bootle.

CityProblem TypeReport Time
Liverpool Internet 7 hours ago
Wigan Internet 8 hours ago
Liverpool Internet 10 hours ago
Widnes Total Blackout 10 hours ago
Warrington Wi-fi 1 day ago
Liverpool Wi-fi 1 day ago

Nearby cities with recent reports

Liverpool

5 recent signals

7 hours ago
Warrington

2 recent signals

1 day ago
Wigan

1 recent signals

8 hours ago
Widnes

1 recent signals

10 hours ago
St Helens

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • agarnett
    Adam (@agarnett) reported from Wigan, England

    @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

  • elisabethhilto4
    Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • GaryBan47314801
    Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • alandean1878
    Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

  • JemimaCamhs
    Jemima (@JemimaCamhs) reported from Garston, England

    @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia fix ur awful service!!!!

  • NdawanaY
    Ndawana Youngson (@NdawanaY) reported from Liverpool, England

    @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

  • Steveo67
    Steve Pouncey (@Steveo67) reported from Upholland, England

    any one got any links for the game @virginmedia is crap for whatching @SkySports

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

  • 111O1O1O11O
    lloyd #utft (@111O1O1O11O) reported from Wallasey, England

    No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

  • jmcloughlin
    Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

  • BootleFCBucks
    Bootle Bucks (@BootleFCBucks) reported from Liverpool, England

    @JamesSymes8 Virgin Media. It keeps going really bad.

  • GarethWHughes
    Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, England

    Has virgin media gone down? #virginmedia @virginmedia

  • andrewjmcgill
    Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

  • TheWiganParky
    Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia If my bill went down with my speed, I wouldn't mind.

  • ShanklyBob77
    Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardOShea
    Richard O'Shea (@RichardOShea) reported

    @virginmedia I have a Virgin TV V6 Box with lots of tivo recordings. I received an email today stating that I need to upgrade as my v6 service will stop soon. Please advise when, so I can plan ahead. Thanks.

  • selhurstpaw1
    Paul Wright (@selhurstpaw1) reported

    @biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.

  • MakkaZilla
    MakkaZilla (@MakkaZilla) reported

    @virginmedia I moved back to you 6 months ago, and until recently things were going okay. But I've just lot service again, I've lost count of how many times we've lost connection in the last 2 weeks or so. What on earth is going on???

  • deadstar37
    Vicky 💙 (@deadstar37) reported

    @virginmedia help! We have 2 boxes on 2 different tvs in two rooms. They’re not in sync with each other. So if we’re watching the same channel have the kitchen door open the tv in there is delayed to the one in the front room (not much fun if you’re watching quizzes.

  • paul_gibbo921
    Paul (@paul_gibbo921) reported

    @virginmedia @Bomber19631 Been really bad as of late can’t wait to leave

  • V4RSTAPP4N
    C (@V4RSTAPP4N) reported

    @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    @biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out

  • Ochai_Muse
    Matt (@Ochai_Muse) reported

    @virginmedia @Bomber19631 Sky sports + channels not working whats going on

  • Cailndeas260812
    Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported

    @nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia

  • TubzNetz
    TubzNetz (@TubzNetz) reported

    @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?