Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Birkenhead, Warrington, Runcorn, Liverpool, St Helens, Wigan, Prescot, Leigh, Skelmersdale, Northwich, Prenton, and Billinge Chapel End.

City	Problem Type	Report Time
Ellesmere Port	Internet	17 hours ago
Birkenhead	Internet	17 hours ago
Warrington	Total Blackout	17 hours ago
Runcorn	Internet	17 hours ago
Liverpool	Internet	2 days ago
St Helens	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Lindz Devine (@LindzDDub) reported 1 minute ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  lloyd #utft (@111O1O1O11O) reported 1 minute ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  James (@jgrailpics) reported 2 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Kevin Dudson (@Duddydudson) reported 3 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Maureen StewartJones (@supergran22) reported 4 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Lesley Murray (@les_murray71) reported 5 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Lindz Devine (@LindzDDub) reported 10 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Tom Rushton (@tomrushton88) reported 13 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Mrs Smith (@SmithysMaud) reported 17 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Rob (@Robertlfc_) reported 18 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Colin (@ColinBe76578911) reported 20 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Mick Mc 23 (@Mick_McIver1984) reported 26 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Ray Waring (@RayWaring) reported 32 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Lesley Murray (@les_murray71) reported 36 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Mrs Smith (@SmithysMaud) reported 38 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Graeme Radebe (@Radebreast) reported 40 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Dave Tarleton 💙 (@davetarl) reported 40 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 42 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Nicola Bates (@Nicolajb87) reported 46 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Jack Kelly (@realjackoh187) reported 46 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin (@lionking2014) reported 6 minutes ago

  @tracy_s1 @virginmedia yes same, says "intermittent signal" issue

• 
  Matt Valentine-Chase (@IAmMattVC) reported 6 minutes ago

  @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.

• 
  Victoria Lawrence sm 🇬🇧 (@vclark90_sm) reported 7 minutes ago

  @Benleo @virginmedia They are awful.

• 
  Neil Willett (@neilontour) reported 10 minutes ago

  @virginmedia account number is 946682603 surname on account is willett and postcode is ng15 7ge i pay a lot of money each month for one of the top packages and at the minute in really unhappy with the service i am receiving

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 10 minutes ago

  @Benleo I've been with @virginmedia for many years. Whole reason, is that in my road/area, their broadband in miles quicker than the 'Openreach' slow version. To be fair, it works well most of the time - but when it doesn't and you have to ring the Indian Tech Support; Oh dear it's grim!

• 
  Margi (@Babe212426) reported 15 minutes ago

  @Benleo @virginmedia I got rid of Virgin it was very expensive and the call centres! Terrible service!

• 
  Peter mcgoldrick (@PetermcRed) reported 15 minutes ago

  @Benleo @virginmedia I had to take them to an independent arbitration for compensation. My internet didn't work properly from day 1. They didn't fix it, so I refused to pay my outstanding bill and switched immediately to BT. They kept sending me threatening emals. I won my case.

• 
  Moonman (@Moonmanthrunner) reported 19 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  timothy neil amor (@timamor) reported 20 minutes ago

  @Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.

• 
  cclinton.! (@grancake) reported 21 minutes ago

  @virginmedia I cannot access,any apps what is going on fault after fault every single day refunds are due or joining a new network disgusting