Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Warrington, St Helens, Widnes, Skelmersdale, Runcorn, Prescot, Wallasey, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Wigan |
Total Blackout | |
| Warrington |
Internet | |
| St Helens |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia It’s ok I’m not explaining the issues on here then.
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Edwards
(@DeltaAlphaEcho) reported
@virginmedia It's the WiFi box itself that is the problem
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Jill Page
(@jillgreig75) reported
@virginmedia No still not working
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mike
(@mike23002258) reported
@virginmedia Just to add I have had network availability error - c130 since the cable was damaged. There is no error with my box, internal cables - someone needs to come and fix the external cables. How do I get the virgin engineers back ?
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Carolyn Owen
(@CazowenI) reported
@virginmedia That’s the main issue but our internet has been dropping out all week & we are try8ng to work from home & it’s doing this at least twice a day this past week
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Phil Boon
(@ThePhilBoon) reported
@virginmedia Thank you - any ETA on a fix?
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Darren Pell
(@pell77) reported
@virginmedia What an absolute joke and yet another waste of my time!! So glad we are moving away from you and believe me you are the worst company I have ever had dealings with! Would I recommend you to anyone - NO!!!!!
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Bridget Callaghan
(@bridgecallaghan) reported
@virginmedia Hi John. Ive got the Tivo box. However I did get the 360 box but didn't install it as there were issues with series plus not having the option to only record new episodes
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Darren Pell
(@pell77) reported
@virginmedia We are promised call backs that never happen! And now four days later and we are still no further forward
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Darren Pell
(@pell77) reported
@virginmedia Cans what is that….yet us spending more money making phone calls that nobody will do anything on!! Your company is an absolute joke and I cannot wait for the day when we no longer have any dealings with you. Never in a million years would we ever return to Virgin!
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mc
(@mattcas) reported
@virginmedia Its like this all the time so its not related to a service issue