Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Widnes, Warrington, Skelmersdale, Liverpool, Runcorn, Wigan, Prescot, Wallasey, St Helens, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
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Liam Fitzpatrick
(@LiamFitzy9) reported
from
Liverpool, England
@sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Rachel Barrett
(@Rach_Barrett) reported
from
Liverpool, England
@virginmedia WHY is your online accounting so so bad. Page never loads
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Kerry
(@nahkmcilxxx) reported
from
Roby, England
@Jfarrell92 @virginmedia Get the asda shit head x
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davey mc
(@Jodada_Films) reported
from
Birkenhead, England
@virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection
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Michael McGiveron
(@NuttyNCool) reported
from
Seaforth, England
@lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations
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CHELLE | ✞-4∇3:3
(@beakybox) reported
from
Seaforth, England
How much longer is the broadband gonna be down @virginmedia
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Stu.
(@sp7974) reported
from
Seaforth, England
@MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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Ben Capper
(@bencapper) reported
from
Garston, England
@virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never buffers with the ***** videos
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Μafaldas
(@Mafaldas7) reported
Anyone else having issues with @virginmedia in SE?
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Dan Conn
(@danjconn) reported
Now still paying for the service so that my ex doesn't cut off, all because internally @virginmedia can't actually talk to their own internal departments, not actually be able to raise a complaint for someone to look into. Some. Three. Months. Later.
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Subhendu Dey
(@subhendudey) reported
@virginmedia you can't make your existing customers happy... It's been 7 months my Wi-Fi is not working each time I call I get same answer "there is work going on in your area we can't do the check." And if we don't pay on time £7 penalty... Late payment charges.
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Jenny murray
(@jenflorist) reported
@virginmedia is there issues in eh16?
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Cazz 💙
(@w_cazz) reported
@virginmedia hi VM. Once again I am without any service since Tuesday 6th. Unable to make any calls or use data. Unable to call to report it. In February they were doing major work on local masts or something & I lost service for 6 days! Now this so please advise.
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LaurieMorgen #DifferentByDefault.
(@lauriemorgen) reported
@virginmedia It isn’t one bit helpful. There’s something very wrong with a service provider who creates nothing but obstacles when a customer wishes to leave.
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Adrian Lomas
(@adrianlomas) reported
@virginmedia Services installed for years. Cable broken outside. First guys said couldn’t blow the cable. Second guys came said they could, third guys not yet arrived to connect it .
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Nadine_CCN
(@NadineD_G) reported
@virginmedia Hello, it’s running but very slow and keeps cutting out and then coming back on
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Pete James
(@PeteJamesMagic) reported
I will not be using @virginmedia broadband ever again. I am going to be billed £240 early cancellation fee because they won’t be able to provide services to me (Despite being told otherwise) Any recommendations for GOOD internet service providers? #virginmedia #broadband #fail
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george
(@thedogger31) reported
@virginmedia I’ve just lodged another formal complaint as this is now *************** big time