Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Widnes, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Northwich, Runcorn, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Liverpool	Internet	4 minutes ago
Wigan	Internet	1 hour ago
Liverpool	Internet	3 hours ago
Widnes	Total Blackout	3 hours ago
Warrington	Wi-fi	1 day ago
Liverpool	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Graeme Radebe (@Radebreast) reported 5 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 6 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Rob (@Robertlfc_) reported 7 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  murf (@JohnMurphy9172) reported 8 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  James (@jgrailpics) reported 8 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Paul Stockton (@pstock62) reported 10 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Ian Hawksey (@ShanklyBob77) reported 12 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Graeme Radebe (@Radebreast) reported 13 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Dave Tarleton 💙 (@davetarl) reported 13 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Tony (@AckerHeron) reported 20 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Martin Travis (@lurkinhead) reported 20 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Tom Rushton (@tomrushton88) reported 23 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Steve Pouncey (@Steveo67) reported 29 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Lesley Murray (@les_murray71) reported 37 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Emma (@EmmaZhaan64) reported 41 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  lloyd #utft (@111O1O1O11O) reported 42 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 48 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Elisabeth Hilton (@elisabethhilto4) reported 49 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 56 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scotty Loadinson (@Pandor1caOpens) reported 6 minutes ago

  @virginmedia Once again your internet service in The Stoke on Trent area is atrocious. How many times am I going to have to perform a speed test to find out I'm not getting what we pay for? Boost the WiFi in Stoke-On-Trent & keep it consistent or we find another internet provider

• 
  Wilko 🇬🇧 (@Darren_W70) reported 9 minutes ago

  @virginmedia Not TV we have problems with You installed our fibre on the 29th still isn't working. Every time I call the operator goes through the same script then sends out an engineer. 3 visits so far they all say it's IT. Left my disabled wife and family without internet.

• 
  amy simpson (@amy_jo_23) reported 10 minutes ago

  @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

• 
  alan holt (@alanholt7) reported 13 minutes ago

  @virginmedia any idea when WiFi will be back on in bb2 5eg area? Been down all day

• 
  Tracy (@tracybet) reported 16 minutes ago

  @Alexarmstrong @GBNEWS Major UK mobile network operators like Vodafone, Virgin Media O2,Tesco Mobile don't make direct cash donations to refugee charities, but instead donate technological equipment, free data, connectivity packages directly to refugees & asylum seekers through partnerships.

• 
  John Bhoy Walton (@walton_bhoy) reported 17 minutes ago

  @virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?

• 
  Alan Roberts (@AlanRob68902430) reported 18 minutes ago

  @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 19 minutes ago

  @virginmedia @D4N7O Rubbish, not working here either

• 
  Mike (@mike1995__) reported 20 minutes ago

  @AdamLeePawson @FNBRintel I don't have an O2 SIM and I still have access to it as a Virgin Media broadband customer

• 
  sirkeirstalin (@stalinoverlord) reported 20 minutes ago

  @biggle1908 I've been with Virgin Media since they were called NTL. I did switch to BT for a spell, but the speed was **** in comparison; I soon went back to Virgin Media. This is just for the internet, though.