Virgin Media outages and service status in Prescot, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Prescot, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and E-mail.
- The most recent signal from this area was received Sep 14, 5:35 PM GMT+1.
- Wi-fi (42%)
- Internet (39%)
- E-mail (6%)
- Phone (6%)
- Total Blackout (3%)
- TV (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, Wigan, St Helens, Formby, Leigh, Warrington, Birkenhead, Widnes, Ellesmere Port, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 16 hours ago |
|
Liverpool
|
Internet | 2 days ago |
|
Liverpool
|
Internet | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Northwich
|
Wi-fi | 6 days ago |
|
Liverpool
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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dannyWAFClannon (@DannyLannon) reported from Wigan, England@Louisewafc @virginmedia Nice of Stoke fans turn up to support us
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lloyd #utft (@111O1O1O11O) reported from Wallasey, England@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information
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Pauline Hall (@hall291) reported from Halton, England@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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Adam (@agarnett) reported from Wigan, England@virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful
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Emma Latham (@EmsydilemsyL) reported from Liverpool, England@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandYou say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia
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Mrs Smith (@SmithysMaud) reported from St Helens, EnglandDay 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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Paul Stockton (@pstock62) reported from Horwich, England@virginmedia Internet down in BL6 5RN, any idea's
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I never have any issues when it comes to my laptop, though. Just my PS5
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Jonesy (@RWBJ1997) reported from Liverpool, England@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.
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Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
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Tony (@AckerHeron) reported from Liverpool, EnglandHi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M-O-O-N (@Borgle1) reported@caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.
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Kay Apex 🇬🇧 (@KayApex673) reported@virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around
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Kat Nycoll (@KatNyc1) reported@virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team
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SK (@s4m1rk23) reported@james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭
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BB (@TheWazzo) reported@virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.
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Pedro Montes de Oca (@montesdeocapj) reportedI need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.
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LGWLGWLGW (@lgwlgwlgw) reported@virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband
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Max Pallas (@SuddenLife) reported@gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.
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Pure Hearted Human (@Graelwyn) reported@GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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Expanse Consulting Ltd (@ExpanseCon) reported@MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.