Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Widnes, Warrington, Skelmersdale, Runcorn, Wigan, Prescot, Wallasey, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Skelmersdale |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
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Jo3r
(@J0er_82) reported
from
Garston, England
@virginmedia whys your Internet ****?? Never works when I want it to
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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Stuart Wilks-Heeg
(@StuartWilksHeeg) reported
from
Seaforth, England
@tonymc39 @virginmedia Really, truly shockingly terrible.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
Sort your awful Wi-Fi out @virginmedia
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
@virginmedia you are so crap we don't pay you to keep having problems daily
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Billzy
(@Billzy79) reported
from
Liverpool, England
@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Colin
(@ColinBe76578911) reported
from
Liverpool, England
@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Kevin Saunderson*
(@kevsauno) reported
from
Liverpool, England
@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Gallacher
(@IFALeicester) reported
@virginmedia @Ofcom @NeilDotObrien Kids can't do their homework. In the middle of a pandemic Internet is arguably an essential service and you've suspended it with no notice for no reason!!
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BakerBoyGaming
(@baker2677) reported
@virginmedia Live in The NR30 area of Great Yarmouth last few hours every 30mins to 1hour all internet goes down checked online no issues checked my end no issues not happy as paying top price for service
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Lynsey 🔴⚪️
(@lynseymaffs) reported
@virginmedia We are really dissatisfied with our fibre broadband. During the first lockdown I excused the unreliability with the amount of users there must be working from home; but it’s never got any better & we’re exasperated with how slow it is and how often it cuts out.
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Marcus Boylan
(@DigitalSour) reported
Virgin media. One of the worse broadband services in the universe. Lockdown, Stuck Inside and the internet gets messed up. Made an appointment to fix it. They cancelled it. Said they would call in 24 hours. 86 hours later no calls. Thanks @virginmedia . You’re getting no money.
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Laura 🌌
(@SpiritualAwak18) reported
@virginmedia has gone down again! No University work, no internet for the kids or TV...on hold for an hour for the line to go dead £70 a month for the worst customer service, get your company sorted / refund decent amounts for working hours lost
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d
(@dazzaiken) reported
@virginmedia I bet @bt_uk or @SkyHelpTeam would at least WANT to help there paying customers.
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d
(@dazzaiken) reported
@virginmedia Our team is available every day 8am – 10pm. This is a direct line from @virginmedia live chat. Been more than the 4hrs suggested. And still no help.
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DDB
(@DMS_DB83) reported
@virginmedia 'couldn't get IP address'. It's now been 2 hours I cannot connect. Tried all the cable checking, reset, switching off advices. Couldn't solve it. Been waiting on the phone for assistance for 30mins and I've just given up. The overall service is really disappointing.
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Joseph
(@JoeLH6) reported
@virginmedia need some help guys x
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rae_moono
(@hafsadottyuwu) reported
why has virgin media been so **** lately wtf