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Virgin Media outages and service status in Prescot, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 5, 1:19 PM GMT+1.
  • 44% Internet (44%)
  • 28% TV (28%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 6% E-mail (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, Warrington, Birkenhead, St Helens, Runcorn, Wigan, Skelmersdale, Bootle, Prenton, Ellesmere Port, Newton-le-Willows, Widnes, Prescot, and Leigh.

CityProblem TypeReport Time
Liverpool E-mail 2 days ago
Northwich TV 5 days ago
Liverpool Internet 8 days ago
Warrington Internet 8 days ago
Birkenhead Total Blackout 9 days ago
St Helens Internet 10 days ago

Nearby cities with recent reports

Liverpool

1 recent signals

2 days ago
Northwich

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

  • 92Tevs
    Thomas Evans (@92Tevs) reported from Liverpool, England

    @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

  • cambo691
    Cambo (@cambo691) reported from Birkenhead, England

    @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

  • jmcloughlin
    Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

  • DaveMbootlebuck
    DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England

    @virginmedia No. Can’t get through. I’ve just submitted a complaint

  • elisabethhilto4
    Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

  • 111O1O1O11O
    lloyd #utft (@111O1O1O11O) reported from Wallasey, England

    @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • JemimaCamhs
    Jemima (@JemimaCamhs) reported from Garston, England

    @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

  • Radebreast
    Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

  • MirLADas
    phil61efc (@MirLADas) reported from Liverpool, England

    @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

  • davetarl
    Dave Tarleton 💙 (@davetarl) reported from Wallasey, England

    @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

  • hall291
    Pauline Hall (@hall291) reported from Halton, England

    @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

  • andrewjmcgill
    Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CDPL1
    Chris L (@CDPL1) reported

    @virginmedia what a joke of a company. I need my broadband point moved. Cable through the frame of my front door will be cut next week when a new door is installed. I will be without a service until 13th July which is the earliest an engineer can attend.

  • Prettyflyguy77
    Prettyflyguy (@Prettyflyguy77) reported

    @KaiGWatson Have a look at Cityfibre providers if your area has it. You'll get Virgin media speeds but with a much better reliable service.

  • iam_samedoho
    Sam Ed (@iam_samedoho) reported

    @OgaHans MTN is one of the biggest network operators in Nigeria. EE, Virgin Media O2, Vodafone, and Three are the major network operators in the UK. EE coverage is very good because BT owns and operates it using its existing infrastructure. Most of the smaller network operators are resellers. They bulk-buy wholesale - network minutes, texts, and data at a heavily discounted rate from (like EE, VMO2, or VodafoneThree) and resell it to people. Their coverage isn't good because they are limited. They are only competitive on price, not on coverage.

  • DanStev14730264
    Dan Stevens (@DanStev14730264) reported

    @virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous

  • Hesaga_
    Hesaga (@Hesaga_) reported

    @TOBZYNWA @sweenus987 @Thafnine YouTube doesn't really count for live yet. but it'll be the same has having sky in the uk or virgin media and never watching bbc but still having to pay for tv licence because the option is there to watch it so you need to pay.

  • IFBMedia
    IFB Media (@IFBMedia) reported

    This is the problem LOI TV and Virgin Media can’t solve on their own. Both have done more for this league in a few years than RTÉ managed in decades. Let that sit for a second. A streaming service and a commercial broadcaster have outworked the national broadcaster on its own game. RTÉ isn’t short on money. It’s short on will. Every household in this country funds that broadcaster through the licence fee. League of Ireland clubs are part of that country too. Yet the domestic game still gets treated like an inconvenience, squeezed out whenever something bigger comes along… That’s not neutrality. That’s a broadcaster showing you exactly where its priorities sit. And it ain’t with covering our Domestic Football teams irrespective of whether it’s home, abroad or both. Other platforms shouldn’t be doing RTÉ’s job for it. They shouldn’t have to. A national broadcaster shows up for the national game. Consistently. Not when it suits the schedule. Until RTÉ treats League of Ireland like it matters, everyone else will keep doing the job it was funded to do. That’s not a compliment to the others. It’s an indictment of RTÉ. This is exactly why Irish football needs a genuine TV deal, not scraps of coverage from whoever happens to show up. The prize money isn’t there. The funding model is fragile. A real broadcast deal is how you finally finance this league properly. Until that exists, moments like this keep repeating.

  • MrLewisVuitton
    🇰🇪 (@MrLewisVuitton) reported

    @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol

  • andy_treadwell
    Andy (@andy_treadwell) reported

    @youfibre Your updated privacy terms catches the eye: "When we may share information with trusted service providers and partners;" If I start getting spam from youfibre 'partners' = bye bye & that is on top of virgin media buying you (many of us are refugees from virginmedia)

  • Deanobagio
    𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported

    @virginmedia And now its down again. This is constant.

  • waughzone
    Duncan Waugh (@waughzone) reported

    @virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.