Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Birkenhead, Liverpool, Wigan, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Skelmersdale.

City	Problem Type	Report Time
Warrington	Wi-fi	2 days ago
Birkenhead	TV	4 days ago
Liverpool	TV	5 days ago
Wigan	Wi-fi	6 days ago
Liverpool	Internet	9 days ago
Wigan	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Elaine Brown (@laineypb2109) reported 37 seconds ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Matt Attwood (@mattwood1702) reported 4 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Jack Kelly (@realjackoh187) reported 5 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Capitã Nat (@NatashaVic) reported 10 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  owen southworth (@obpls1995) reported 14 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  DM 🦌 (@DaveMbootlebuck) reported 16 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Thomas Evans (@92Tevs) reported 36 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Emma (@EmmaZhaan64) reported 40 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Emma (@EmmaZhaan64) reported 41 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Ray Waring (@RayWaring) reported 42 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  James (@jgrailpics) reported 42 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  lloyd #utft (@111O1O1O11O) reported 43 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Adam (@agarnett) reported 45 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Alan Dean (@alandean1878) reported 46 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  DM 🦌 (@DaveMbootlebuck) reported 52 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Ndawana Youngson (@NdawanaY) reported 55 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Mrs Smith (@SmithysMaud) reported 57 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Jack Kelly (@realjackoh187) reported 58 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tee (@nocturnallamb) reported 6 minutes ago

  @virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄

• 
  ****** White (@Tgee92) reported 8 minutes ago

  @virginmedia we got a new upgraded hub. The only WIFI name is showing for new devices which have never connected to the WiFi before and when using new password it says it’s wrong and unable to connect? No extenders from old device or anything. Help please!

• 
  Samantha Asumadu (@SamanthaAsumadu) reported 15 minutes ago

  You're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞

• 
  Stephen Maddock (@stephenm68) reported 15 minutes ago

  Day 22 without @virginmedia broadband, with still no explanation of why it’s taking so long to fix the outage in my area. It’s also the 4th date they’ve said it will be fixed by this pm. On the other 3 I’ve had a lunchtime message to say it will be 1 more week. Let’s see today..

• 
  Chris4RAFC (@Chris4RAFC) reported 18 minutes ago

  @Smallworth_xx @virginmedia my son had the same problem but lucky he went to the Wycombe match on Saturday but tonight had to watch it via the sky sports app as he is with Virgin too, luckily I am with sky and could watch my team Saturday on the red button and i watched a game tonight and no issues

• 
  Melanie💙 (@provensportie) reported 19 minutes ago

  @SammyMcfarlane1 @virginmedia @alexand979677 Exactly incredible frustrating !! What is the point in them saying they will help you !!

• 
  Martin Paul (@martinianpaul) reported 20 minutes ago

  @virginmedia my bill has just shot up. Who do I need to speak to to get it down or get me out?

• 
  Skinny John (@JLTFC) reported 24 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  James Harding (@Harding85Jh) reported 25 minutes ago

  @virginmedia Again @virginmedia still hasn't fixed the problem regarding red button what a shambles

• 
  Doc (@Trout_Finger) reported 33 minutes ago

  @virginmedia is the red button issues being sorted..its taking the pizz now this issue