Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Widnes, Wigan, Prescot, Wallasey, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Skelmersdale and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Widnes |
Wi-fi | |
| Widnes |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Pauline Hall
(@hall291) reported
from
Halton, England
@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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James
(@jgrailpics) reported
from
Liverpool, England
When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?
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Gary Banks
(@GaryBan47314801) reported
from
Liverpool, England
@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
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Dave Tarleton 💙
(@davetarl) reported
from
Wallasey, England
@virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…
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Mick Mc 23
(@Mick_McIver1984) reported
from
Kirkby, England
Anyone else useless @virginmedia gone down got no internet house is in melt down
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(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ
(@beakybox) reported
from
Litherland, England
@virginmedia broadband being down again, how, why
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Rebekah Jones
(@RebekahP1nk) reported
from
Prenton, England
@virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
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Emma Latham
(@EmsydilemsyL) reported
from
Liverpool, England
@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Amanda Ralph
(@aralph50) reported
from
Liverpool, England
Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
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DM 🦌
(@DaveMbootlebuck) reported
from
Litherland, England
@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
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Sarah Hill
(@Its_Sal_Queen) reported
from
Liverpool, England
Would love to be able to start work @virginmedia, but the Internet is down.
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James
(@jgrailpics) reported
from
Liverpool, England
Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
Internet down no good when working home #virginmediadown #virginmedia
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Jonesy
(@RWBJ1997) reported
from
Liverpool, England
@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Walsh | Coeliac 🍞
(@AliWalshGF) reported
@virginmedia In that case how (since you're not taking my calls or allowing me to contact you online) will the problem be solved?
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Savile Row Watch Co
(@SavileRowWatch) reported
@virginmedia Managed to get someone in the phone long enough to take my complaint and too my supervise I’ve had an email from virgin saying thank you for talking to us today ( which I haven’t ) and thank you for resolving your complaint ( which it isn’t ) I’ll now take this to ombudsman.
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JP
(@JonathanP4844) reported
@virginmedia still waiting for a call back to my mobile which was promised cover 10 days ago. Customer service poor. Wish I hadn’t left @skytv
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olivia ❀
(@waithespinosa) reported
@virginmedia also had an email saying that there’s items still in my basket which there should be when I got a pop up saying “thanks for your order” can u help at all?
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Amit Arora
(@amitarora_2000) reported
@vmbusinesshelp @vmbusiness @ShieldVoC I was in touch but the issue isn't resolved. I've mail trail where I was promised call back from my order manager. 3 days and counting, yet to hear from them.
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Apparently lightning
(@lightning_rl05) reported
@virginmedia ur wifi sucks at night
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Paul H
(@Afc_PaulH) reported
@virginmedia i received a letter stating my bill is going up by £3.25 in march, meaning my Fibre service will be £53.25 for the M350 package, ive had VM for the last 10 years, i checked your website and your offering 1GB service for new customers less than what i pay..#loyalty
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Neil Wilson
(@NeilWilzon) reported
@virginmedia why doesn't virgin go let you login!!
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Breeze
(@yenwn) reported
@virginmedia I can login now, thanks. Mobile Online login is not stable since October 2021.
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Inez Henderson
(@icecreamcone23) reported
@virginmedia I know, I have been phoning that number. Today I was transferred between 6 different departments before I was cut off. Really poor customer service