Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, St Helens, Skelmersdale, Runcorn, Warrington, Northwich, Prenton, Birkenhead, Prescot, and Billinge Chapel End.

City	Problem Type	Report Time
Liverpool	Internet	2 days ago
Liverpool	Internet	2 days ago
Wigan	TV	3 days ago
St Helens	Internet	3 days ago
St Helens	Internet	4 days ago
Skelmersdale	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Dave Tarleton 💙 (@davetarl) reported 1 minute ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  lloyd #utft (@111O1O1O11O) reported 1 minute ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Graeme Radebe (@Radebreast) reported 3 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Martin Travis (@lurkinhead) reported 4 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  owen southworth (@obpls1995) reported 9 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Colin (@ColinBe76578911) reported 10 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  DM 🦌 (@DaveMbootlebuck) reported 13 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Martin Travis (@lurkinhead) reported 20 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Mick Mc 23 (@Mick_McIver1984) reported 23 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Ray Waring (@RayWaring) reported 27 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Rob (@Robertlfc_) reported 33 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 34 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 42 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  James (@jgrailpics) reported 43 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Sarah Hill (@Its_Sal_Queen) reported 43 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Ndawana Youngson (@NdawanaY) reported 45 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  phil61efc (@MirLADas) reported 55 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Jack Kelly (@realjackoh187) reported 59 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Mrs Smith (@SmithysMaud) reported 60 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor (@TRSafcw) reported 7 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Dgjbear (@Dgjbear1) reported 10 minutes ago

  @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.

• 
  @bling_pot (@bling_pot) reported 11 minutes ago

  @virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!

• 
  ESK7RADIO (@ESK7RADIO) reported 22 minutes ago

  @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

• 
  Tom Baggott (@TomBaggott96) reported 23 minutes ago

  @virginmedia your customer service via telephone call is absolutely atrocious.

• 
  Dave in IT (@dbaa3) reported 25 minutes ago

  @JoshCF_ Virgin Media did this exact thing to me, so I gave them my notice. Had 3-5 missed calls a day for an entire month afterwards, until I answered and they offered me a better deal, but I turned it down out of principle! No reward for loyalty.

• 
  Lorna the Sloven (@Duffycaramole) reported 26 minutes ago

  @BarbaraQCrow @virginmedia That's good to hear. When they bought out my aunt's provider, they were bloody awful to deal with.

• 
  Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported 26 minutes ago

  Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

• 
  Simon Gallagher (@SiGallagher) reported 28 minutes ago

  @virginmedia It’s now 3 hours. Why has there been no message anywhere about the server issue affecting the site and the app?

• 
  Limited (@Itslimiiited) reported 30 minutes ago

  @JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond