Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

Virgin Media signals over the past 24 hours, with local activity from Prescot, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Prescot, England and nearby areas
• Service-wide baseline

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Prescot, Wigan, Northwich, St Helens, Formby, Leigh, Birkenhead, Widnes, and Ellesmere Port.

City	Problem Type	Report Time
Warrington	Wi-fi	12 hours ago
Liverpool	Internet	1 day ago
Prescot	TV	3 days ago
Liverpool	Internet	3 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 28 seconds ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  murf (@JohnMurphy9172) reported 7 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Maureen StewartJones (@supergran22) reported 9 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  DM 🦌 (@DaveMbootlebuck) reported 12 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Rob (@Robertlfc_) reported 16 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Martin Travis (@lurkinhead) reported 19 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 19 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Martin Travis (@lurkinhead) reported 19 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Tim Jackson (@TimmyJ1972) reported 20 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Gary Kilroy (@Gary_Kilroy) reported 22 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Lesley Murray (@les_murray71) reported 24 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Mrs Smith (@SmithysMaud) reported 37 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  James (@jgrailpics) reported 42 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  lloyd #utft (@111O1O1O11O) reported 43 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Pauline Hall (@hall291) reported 49 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Maureen StewartJones (@supergran22) reported 50 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Mrs Smith (@SmithysMaud) reported 51 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  John Kelly (@John_Kelly17) reported 51 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Lesley Murray (@les_murray71) reported 52 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Ray Waring (@RayWaring) reported 57 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Magnolia’s Art (@Magnoli23215778) reported 5 minutes ago

  @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!

• 
  Ed Jones (@edujones14) reported 6 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  M-O-O-N (@Borgle1) reported 7 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  Rach A (@Rach_EL_1982) reported 8 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Robert Grace (@Beastial_Maggot) reported 9 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  Bobby Bucks (@b0bbybux) reported 11 minutes ago

  @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

• 
  Success W Lewis (@SuccessWLewis1) reported 16 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  Alexander Battine (@TimeLord09) reported 18 minutes ago

  @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B

• 
  Darren (Dazza) (@scouse9000) reported 20 minutes ago

  @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!

• 
  sarah (@Mears1Sarah) reported 22 minutes ago

  @DAZNBoxing Not working in @virginmedia

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