Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Wigan, St Helens, Liverpool, Prescot, Northwich, Birkenhead, Runcorn, Skelmersdale, Bootle, Prenton, Ellesmere Port, Newton-le-Willows, and Widnes.

City	Problem Type	Report Time
Warrington	Internet	6 hours ago
Wigan	TV	8 hours ago
St Helens	Internet	10 hours ago
Liverpool	Internet	1 day ago
Wigan	Internet	3 days ago
Liverpool	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Dave Tarleton 💙 (@davetarl) reported 31 seconds ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 1 minute ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Emma Latham (@EmsydilemsyL) reported 3 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Ian Hawksey (@ShanklyBob77) reported 4 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Graeme Radebe (@Radebreast) reported 6 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  lloyd #utft (@111O1O1O11O) reported 6 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  lloyd #utft (@111O1O1O11O) reported 10 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Martin Travis (@lurkinhead) reported 10 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Carol Rowles (@CallyRaven) reported 14 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Amanda Ralph (@aralph50) reported 16 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Elisabeth Hilton (@elisabethhilto4) reported 20 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Emma (@EmmaZhaan64) reported 20 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Jack Kelly (@realjackoh187) reported 23 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Jo3r (@J0er_82) reported 28 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Ray Waring (@RayWaring) reported 28 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Martin Travis (@lurkinhead) reported 32 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 33 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 51 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  phil61efc (@MirLADas) reported 58 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Maureen StewartJones (@supergran22) reported 60 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔹𝕠𝕓-𝕓𝕒𝕔𝕜𝕒𝕓𝕚𝕝𝕚𝕥𝕪 ⚒ 🫧 (@Bob_backability) reported 8 minutes ago

  @virginmedia why can't you sync your transmission with the terrestrial or Sky service because my neighbour is ruining these games for me. He screams like a banshee on heat 40 seconds "before" we score. #NORENG

• 
  Q🍒𒉭🐆 (@quiquisworld) reported 9 minutes ago

  Fam I was moved to in a&e and by the guy that came to fix my wifi by virgin media they should be more afraid

• 
  Dr A (@thetweetslayer) reported 10 minutes ago

  03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

• 
  Mark vix (@Vikk3rs146) reported 11 minutes ago

  @jaluch @virginmedia I just left after 30 years of being a customer because of that attitude..it’s true ,they couldn’t give a **** .

• 
  ebrahim akooji (@ebrahim1234) reported 13 minutes ago

  @virginmedia please sort your service out internet on and off for a week could not watch the england game outage for a week not acceptable

• 
  Faisal A. Qureshi (@f_a_q) reported 13 minutes ago

  @virginmedia @Stsantek Their piss poor customer service is why I left. Absolutely no respect to long time customers.

• 
  Ryan Brittain (@ryanbrittain1) reported 15 minutes ago

  @virginmedia @JSims_92 During lockdown they off loaded staff and then didn’t re-employ - worse customer service across the industry and that says something when in the same list as BT and Vodafone

• 
  Virgin Media News (@VirginMediaNews) reported 16 minutes ago

  At least 11 people are dead and 19 remain missing after Spain’s worst wildfire in more than two decades. Tourists, some from the UK, are feared to be among those who have died. Around 150 firefighters are battling the blaze, with at least 1,000 residents evacuated. Several victims were reportedly found inside burnt-out vehicles. More on Virgin Media PLAY. #VMNews

• 
  allie 💋 (@upmyallie) reported 18 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME

• 
  Jenny B (@Myfourjoys) reported 19 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡