Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Prenton, Runcorn, Warrington, Ellesmere Port, St Helens, Liverpool, Newton-le-Willows, Birkenhead, Widnes, Wigan, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Skelmersdale	TV	3 hours ago
Prenton	Internet	24 hours ago
Runcorn	Internet	1 day ago
Warrington	Wi-fi	1 day ago
Ellesmere Port	TV	2 days ago
St Helens	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 12 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  lloyd #utft (@111O1O1O11O) reported 12 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Martin Travis (@lurkinhead) reported 14 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Jo3r (@J0er_82) reported 16 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  DM 🦌 (@DaveMbootlebuck) reported 19 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Lesley Murray (@les_murray71) reported 22 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Carol Rowles (@CallyRaven) reported 23 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  phil61efc (@MirLADas) reported 27 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Sarah Hill (@Its_Sal_Queen) reported 29 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Matt Attwood (@mattwood1702) reported 29 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Ndawana Youngson (@NdawanaY) reported 33 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Rob (@Robertlfc_) reported 38 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 38 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Maureen StewartJones (@supergran22) reported 49 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  dannyWAFClannon (@DannyLannon) reported 51 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Ray Waring (@RayWaring) reported 54 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Mick Mc 23 (@Mick_McIver1984) reported 54 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Alan Dean (@alandean1878) reported 57 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Nicola Bates (@Nicolajb87) reported 58 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Polgara (@Polthesorceress) reported 5 minutes ago

  @virginmedia been a customer since 2006, why is your service getting worse 2nd time in 2 weeks I've been left with no broadband for the whole day.

• 
  Fpity (@Fpityyyy) reported 6 minutes ago

  @SnapeBS @Slugy__ @virginmedia get off virgin lad its the worst provider for cod ur handi cappin urself i was on it i get 28 ping i switch provider im on 6ms

• 
  jane rawlings (@djraw123) reported 9 minutes ago

  @virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !

• 
  Sam Rees (@SamReesO) reported 16 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  simon robinson (@lincs1simon) reported 17 minutes ago

  @DVDfever When my virginmedia cable gas gone down freeview is my plan b lol

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 22 minutes ago

  @virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels

• 
  TB (@Peerabeee) reported 23 minutes ago

  @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

• 
  Дж Б Б 65 (@Birkenhead1872) reported 32 minutes ago

  @virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose

• 
  Jon P (@jon_pearce) reported 32 minutes ago

  Need to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.

• 
  CADark (@ca95222) reported 32 minutes ago

  @mitchlog @dejanirasilveir What in God's name does he get at that price?? I hope it's top notch. That#s a rip-off. I've heard bad things about Virgin Media. Help him to change to someone else.