Virgin Media outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescot, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Birkenhead, Wigan, Liverpool, St Helens, Prescot, Widnes, Northwich, Warrington, Runcorn, Skelmersdale, Bootle, and Prenton.

City	Problem Type	Report Time
Ellesmere Port	Wi-fi	18 hours ago
Birkenhead	Internet	1 day ago
Wigan	Internet	2 days ago
Liverpool	TV	2 days ago
Wigan	TV	5 days ago
Liverpool	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 56 seconds ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Pauline Hall (@hall291) reported 2 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Elisabeth Hilton (@elisabethhilto4) reported 3 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Lesley Murray (@les_murray71) reported 10 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Capitã Nat (@NatashaVic) reported 16 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Jonesy (@RWBJ1997) reported 17 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Jack Kelly (@realjackoh187) reported 17 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  dannyWAFClannon (@DannyLannon) reported 27 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 27 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  James (@jgrailpics) reported 27 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  murf (@JohnMurphy9172) reported 28 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Bootle Bucks (@BootleFCBucks) reported 30 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Lindz Devine (@LindzDDub) reported 33 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Jamie McLoughlin (@jmcloughlin) reported 39 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Steve Pouncey (@Steveo67) reported 39 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Rob (@Robertlfc_) reported 45 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Mrs Smith (@SmithysMaud) reported 47 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Christopher Bray (@cbray72) reported 52 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Sarah Hill (@Its_Sal_Queen) reported 57 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Lindz Devine (@LindzDDub) reported 60 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Old #FBPE (@StephenOld) reported 2 minutes ago

  @virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.

• 
  meeeee (@baldiecute5) reported 2 minutes ago

  Just about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia

• 
  pxk (@paynexkillerYT) reported 7 minutes ago

  Internet is down AGAIN. @virginmedia

• 
  Kev (@victor50) reported 10 minutes ago

  @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

• 
  Scarlett Shaw (@ScarlettShaw) reported 13 minutes ago

  The one touch switch for broadband might sound like a good idea but here’s something they don’t mention. When you leave @virginmedia , the email address you’ve had for 30 years is deleted. So you have to spend hours and hours changing login details on everything. It’s so stupid.

• 
  blueview (@TheblueViews) reported 13 minutes ago

  @virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,

• 
  Brett Williams (@brettwill82) reported 17 minutes ago

  @LFCTV why is your tv guide not working on virgin media ?

• 
  Kate (@CallForCries) reported 17 minutes ago

  @virginmedia intermittent service for 24 hours.

• 
  John (@keengrower) reported 17 minutes ago

  @CVB1866 @virginmedia Good luck with this, their customer service is pretty crap.

• 
  Kev (@victor50) reported 19 minutes ago

  @virginmedia So, 2 days, yes 2 days and the internet is down yet again. You have a very serious issue to sort out. You should be paying me to have your internet.