Virgin Media

Virgin Media Outage Report in Prescot, Knowsley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Prescot come from postal codes L34.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Prescot, Knowsley, England 03/11/2026 17:10

March 11: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Wigan, Warrington, St Helens, Widnes, Skelmersdale, Runcorn and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Total Blackout
United KingdomWigan Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • SynysterZero1 Synyster Zero - Mafia (Definitive Edition) (@SynysterZero1) reported from Liverpool, England

    @virginmedia No, I'm great. No problems with Virgin Media. 👍🏻

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia Actually, problem is still there. Any help gratefully accepted!

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    @virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.

  • Gembles13 Gemma Elizabeth (@Gembles13) reported from Rainhill, England

    @virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(

  • EliReeceBrooks ilƎ (@EliReeceBrooks) reported from Liverpool, England

    @virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?

  • PureSports01 Rhys Perrett (@PureSports01) reported from Runcorn, England

    @virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia how do I connect to a UK based customer service line?

  • MoffittPhilip Phil Moffitt (@MoffittPhilip) reported from Maghull, England

    @virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?

  • Liam_Hawksey Goth Scouser (@Liam_Hawksey) reported from Haydock, England

    @virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help

  • JohnBColburn2 John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

  • JayMelia_ Jay (@JayMelia_) reported from Liverpool, England

    @virginmedia I need to cancel an order ASAP please respond!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanna_Syed Sanna Syed (@Sanna_Syed) reported

    @virginmedia It's still awful. And so intermittent. It constantly cuts out and watching a movie was awful. I ended up streaming off of my hotspot.

  • Krista__J Krista J (@Krista__J) reported

    @virginmedia ahh.. my mobile network is not working and it's impossible to get in touch with Virgin Mobile. I can't log in to the app or online and can’t call.

  • Capt_Cook_ Capt_Cook_ ⚽️ (@Capt_Cook_) reported

    Never going with @virginmedia for services ever again, they make the cancellation process so difficult…just do as I ask & cancel the subscription!! 🤬👎🏻

  • beatric10246617 beatrice (@beatric10246617) reported

    @virginmedia @codedbymiles Where are you? Ours is down too but don’t know if it’s an area thing

  • Rob_Bradley88 Rob Bradley (@Rob_Bradley88) reported

    @virginmedia It's the hub that's not working! So that's irrelevant! If the main source keeps breaking

  • DanPlaysGames22 Harrison Dan (@DanPlaysGames22) reported

    @JohnnyDude1983 @TheMrMegabyte @virginmedia Yeah you do get slightly lower speeds on wifi. I get about 500 down on wifi.

  • ahmedzlucky ahmed (@ahmedzlucky) reported

    @virginmedia Have been ur customer for last 8+years..Contract came to an end..price increased...now after speaking to a colleague on wait for 30+minutes just to cancel the contract...

  • Gemmasaul88 Gemma Ayesha (@Gemmasaul88) reported

    @virginmedia your broadband is a joke, your customer services is a joke, I pay for broadband which was working fine 6 weeks ago and all of a sudden it isn’t now and you’re wanting me to pay an extra £55 for boosters to fix a problem which I can’t see is my fault

  • nikkitel Nikki (@nikkitel) reported

    @virginmedia Hi nope! They transferred me and hours later nothing so I’ve filled in a complaint form. Shocking lack of service and for something so simple

  • ashleemcc Ashlee Mccarthy (@ashleemcc) reported

    @virginmedia very disappointing been a customer for 20 years abs rang up to give 30 days notice last week, not one person has even contacted me to see what the reason is.