Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Prescot, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Northwich, Prenton, Prescot, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 11 hours ago |
|
Liverpool
|
Wi-fi | 12 hours ago |
|
Liverpool
|
Internet | 4 days ago |
|
Liverpool
|
Internet | 4 days ago |
|
Wigan
|
Wi-fi | 4 days ago |
|
Liverpool
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Kev (@kkgorny1972) reported from Liverpool, England@NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia is there a problem with internet in Widnes r has gone off
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Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England@virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services
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Clare B (@clarebellla) reported from Liverpool, England@virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning
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Craig Adamson (@iamcraigadamson) reported from Liverpool, EnglandVirgin media making Sky look more and more tempting every night. Another outage, come on guys.
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Rebekah Jones (@Rebekah87816847) reported from Birkenhead, England@virginmedia ... down AGAIN ... seriously get it sorted ..
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Rebekah Jones (@Rebekah87816847) reported from Birkenhead, England@followmeplz39 @virginmedia All back up again now .. but seems the whole country went down at once
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Angus Gillan (@angusgillan) reported from Seaforth, England@virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks
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Baxy (@Baxy2001) reported from Wigan, England@virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.
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Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, EnglandI literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.
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Chlòe (@tweetsfromchlo) reported from Liverpool, EnglandHi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.
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Jeanette Lewis (@jenlew1983) reported from Liverpool, EnglandYet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!
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Cookie (@MissDonnaCooke) reported from Runcorn, England@virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous
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Amanda Ralph (@aralph50) reported from Liverpool, England@virginmedia must hate all their customers if they treat customers of 30 years this badly @skytv
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M Joni (@Mattj1878) reported from Warrington, England@virginmedia @Tyson_Fury @DillianWhyte It's not working is it?
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Glyn Peach (@Glynpeach) reported from Wigan, England@virginmedia worst customer support service I’ve ever experienced
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is
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WirralDad Rob (@wirraldad) reported from Wallasey, England@UK_FightNight @virginmedia They are saying tech issues and engineers are working on it when ring up
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Cookie (@MissDonnaCooke) reported from Runcorn, England@virginmedia @virginmedia sorry really trying to be chill but this is horrendous customer service. Cut off after 40 mins, call back which I answer immediately and cut off again. No further attempt from your team to contact me. I've told them i want to cancel my order can you please confirm?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Isherwood (@AlexIsherwood4) reported@virginmedia need help with my hub 3, WiFi disconnects all devices around 3 times a day and my average speeds have dropped, it’s making working from home difficult 😩
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Torquil MacLeod (@torqmac) reported@virginmedia It says there are 'No known issues', but broadband has been awful both today and yesterday. I've had to cancel meetings, reschedule recordings - I should be getting a better service than this. Whats the problem?
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Nicola (@Nicola31996445) reported@virginmedia This isn't good enough! Who is paying my lost wages? And you will still expect your normal monthly payment even though your providing me with a **** service!
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Nicole Ven (@Nicole_Ven) reported@virginmedia Yes, he is saying that he called you and you said you have an issue on your side, but he’s moving out so we believe he just cancelled it. Yes we used cable directly and there is no internet coming into the house for sure
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Katie (@katiepphoto) reported@virginmedia mobile data is now working but WiFi and home telephone have not been working since 12pm. Please fix this!
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Mompessons Ghost (@mompessons) reported@virginmedia There is no service in the home nor in the immediate environs of the home outside. EE who provide the service say they will next try to fix the cell for which they don’t have a part on March 6 which will be 5 weeks of no service
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G6URM (@G6Urm) reported@virginmedia so by "experiencing a known issue " so you know about it - so why are you not fixing it ?? - i pay good money each month for poor service - i'm fed up chasing you people - ah well if you want the adverse publicity ........ happy to oblige
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Mike 🤙🏻 (@MPG0894) reported@virginmedia So I've tried for 2 years to simply update my accounts email address and spent this month on 2 live chats where ive been informed this has been done. It has not and im fuming. I need answers can you guys help or not? Im gonna leave this awful company.
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Nicola (@Nicola31996445) reported@virginmedia I have now received a call from a technician saying the opposite to the guy earlier and sending someone out hopefully in next 48 hours. How ******** am I meant to work in the meantime!? ****** shite company
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Sophie⛄️ (@sophcave96) reported@virginmedia can’t make or receive calls on my virgin mobile is there an issue :(