Virgin Media

Virgin Media Outage Report in Prescot, Knowsley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Prescot, Knowsley, England 12/02/2025 18:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Prescot, Knowsley, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, St Helens, Liverpool, Northwich, Warrington, Runcorn and Prenton.

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City Problem Type Report Time
United KingdomWigan Internet
United KingdomSkelmersdale Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomNorthwich Internet
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢

  • Dazzb84 Darren Bown (@Dazzb84) reported from Newton-le-Willows, England

    Virgin Media goes down and we have a nationwide breakdown. 🤣

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

  • robbuc10 Robert Buckley (@robbuc10) reported from Birkenhead, England

    @virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

  • TMcGRed TMcGRed (@TMcGRed) reported from Widnes, England

    @virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...

  • originalkitten originalkitten (@originalkitten) reported from Formby, England

    @virginmedia you go down on me more than my ex boyfriend ever did!

  • rashmanlfc Robert Ashton (@rashmanlfc) reported from Wigan, England

    @springviewer @virginmedia Always seem to have problems with yours

  • GemlouHughes Gemmalouise Hughes (@GemlouHughes) reported from St Helens, England

    @virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    £1260 per year for a 3rd rate service #VirginMedia

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JDBanger JD (@JDBanger) reported

    @virginmedia Broadband outage again!! All day Sunday. London NW6.

  • Michelle_Champ Michelle Champion (@Michelle_Champ) reported

    Sick of @virginmedia everytime watching sky sports I have to reboot because its glitching and then try speak to an advisor and they only answer when they are closing so can't help 🖕

  • JacquiFromSheff Jacqui 🕷️ (@JacquiFromSheff) reported

    @virginmedia Friend up the road posted an interruption in service for Blueyonder emails. Will check with him. (We have a neighbourhood WhatsApp group)

  • melfasa2 Mel ✨ (@melfasa2) reported

    @virginmedia why is virgin media so ****. It’s constantly going down in our area. It is never working yet they want to charge you a full bill every month but don’t provide full usage every month. Worst brand ever

  • TechieSaigon Sheree 🐝 (@TechieSaigon) reported

    @virginmedia It says there are no issues in my area at the moment

  • DeanCla90659726 DeanClark (@DeanCla90659726) reported

    @jillburrell @virginmedia Thanks it seems loyalty to a company counts for nothing as soon as you leave them. They don’t provide a service in our area so they close the account earlier than expected and basically say good bye we can’t help you anymore

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

  • CptSean24 Sean (@CptSean24) reported

    Today's Internet speed is so low. It takes ages to do anything even a basic thing. @bt_uk are beyond a joke. If @virginmedia would actually do their job and get here to install our Internet then BTs crap services wouldn't be a problem to us.

  • talkalot34 Pauline Davidson (@talkalot34) reported

    @virginmedia my broadband has gone down, can I get an update please?

  • GamerFiend_ Jordan | Gamerfiend (@GamerFiend_) reported

    @virginmedia Can one of your techs please tell em why my connection keeps dropping out for a few seconds before coming back? im streaming games & it RUINS my whole stream, im done with this poor service, needs sorting ASAP. Ive ran all of your "tests" No issues. ha