Virgin Media Outage Report in Prescot, Knowsley, England
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The latest reports from users having issues in Prescot come from postal codes L34.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Warrington, Runcorn, Northwich, Prenton, Liverpool, Prescot, Wigan, Widnes, Skelmersdale and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Warrington |
Internet | |
| Runcorn |
Phone | |
| Northwich |
Internet | |
| Prenton |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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michael allen
(@shmike07) reported
from
Seaforth, England
@III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Ben 🌶️
(@TLClassless) reported
from
Birkenhead, England
@Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
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Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(
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Tom Kelly
(@topbalcony) reported
from
Seaforth, England
@virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side
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Sara Hughes❤🦁
(@mrsyozzer1) reported
from
Birkenhead, England
Yes annoyingly intermittent service, any idea when it'll be sorted @virginmedia
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Kershaw
(@DannyKershaw11) reported
@virginmedia The service page has said the same message for the last 5 days. It states that the problem has been identified and an engineer is on the way to fix the issue ! Is the engineer crawling on their hands an knees by any chance, with them being so slow ?
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Teese Marie
(@TeeseMarie) reported
@virginmedia Yeah I’ve checked the above link, saying there’s something wrong in our area which you’re working to fix. On there it says that the latest there will be delays is 15:05 today and there’s an engineer, however nothings changed and the broadband still isn’t working
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Ifran
(@Ifran33666617) reported
There’s still an issue with your connection We’re looking into it. Check back here after 21 hours using the link we sent you, and if there’s still an issue we’ll help you book atechnician.#virginmedia wish I went with a different company. Avoid #virginmedia 21 hours!! I have work
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steveCOYS 💙🕺
(@harwood_steve) reported
@virginmedia Are being serious I’ve just got home and still no Broadband service in my area!! ALL DAY this has been so when will it be fixed as I’m working from home tomorrow & without WiFi that is impossible?
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clairelou00
(@clairelou001) reported
@virginmedia Nope, doesn’t work asks to set up account now and errors.
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Neil Man Of Steel
(@mrneilo) reported
@redzieredz @virginmedia @boostgaming I know what you mean, our customer service adviser kept sniffing snot up his nose every 5 seconds!! 🤢. We have no TV, no broadband, 3 teenagers off school climbing the walls and apparently it's going to take 7 days for an engineer to come out!!!!
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Vee WA
(@curlyspacegirl) reported
@virginmedia Not good enough. 4 times the re-pull’s been scheduled, 4 times no-one’s turned up. We receive no communication as to why, or even that it’s been cancelled. Whenever we call we get nowhere because no one knows what’s going on. Service is appalling.
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Maya The Barbarian
(@NinjaPulls) reported
@virginmedia It’s down again.
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L
(@BSc_Graduate) reported
@virginmedia I don’t have the patience any more. I feel like a broken record, calling up and having to explain the same thing over and over again. You should have notes on this.
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gill brown
(@gill25356) reported
@virginmedia absolutely sick of my house wifi buffering 😡 Get no help when I phone to complain, according to them, everything is fine, so they won’t send out an engineer to investigate 😡