Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 11/22/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Dewsbury, Barnsley, Bradford, Normanton, Leeds, Cleckheaton, Wakefield, Castleford and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomDewsbury TV
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBarnsley Internet
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday

  • Podder51 Andy Pearson (@Podder51) reported from Huddersfield, England

    @virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.

  • gdczuk57 George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    @SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..

  • jamesb338 James Bushnell Snr (@jamesb338) reported from Huddersfield, England

    @virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.

  • nayasaveraCIO Gurpreet (@nayasaveraCIO) reported from Leeds, England

    @virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home

  • robfprior Rob Prior (@robfprior) reported from Bradford, England

    Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

  • surjicair surji cair (@surjicair) reported from Bradford, England

    @virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response

  • Podder51 Andy Pearson (@Podder51) reported from Huddersfield, England

    @virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dizzywizard89 Carl (@Dizzywizard89) reported

    @KingNothing330 @virginmedia Wow that's shocking for a wired connection I get around 140-160mb with a wire but wireless is unusable, my problem is I can't switch IV only been with them 5 month or I'd switch without hesitating lol

  • IANROSS17906507 IAN ROSS (@IANROSS17906507) reported

    @virginmedia their costumer service is appalling, they keep on using the Covid excuse, employ more people you charge enough for my package. The only reason I haven’t left is because I can’t take my e-Mail address with me

  • MCBPhoto Mike Barber (@MCBPhoto) reported

    @virginmedia Contacted Virgin to review our package...was offered EXACTLY the same package...but at a higher cost! And yes...still more than a new customer...what price loyalty?

  • HAMM8R Ham #FBPE 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@HAMM8R) reported

    @virginmedia been talking to your team on live chat for 1/2 hr, now been passed to the customer relations and waiting for a reply... price has gone up nearly 30% and its over £50 cheaper if i am a new customer - no discount for long loyal customer!

  • serinaallen Serina Allen (@serinaallen) reported

    @virginmedia The dongle was supposed to be given as a gesture of goodwill, but was never sent. We are now being told it would cost us £20 for only 15gb. An engineer was booked for 29th to fix our wifi, it's now been given to someone else? Ive spent hours on the phone and no one is helping

  • johnyq2509 john quilter (@johnyq2509) reported

    @virginmedia No. Passed from one tech to another with no resolution . On hold for ages with nothing to show for it. Im still 400mb short of what I am paying for

  • Hadiisepic Hadi 🇱🇧🇬🇧 (@Hadiisepic) reported

    @virginmedia No, it’s been broken for 4 days straight and will be fixed ‘soon’. The only reason why we are still with you is because @Hyperoptic haven’t yet installed cables here up our building yet. Once they do your going straight out the window with our subscription

  • GregBarnes2 (((Greg Barnes))) (@GregBarnes2) reported

    @virginmedia And the tech team will read it and say.. “We need to look at ticket fix P3074251 and turn his phone on” Is this why they keep missing their deadlines because they are sat looking at a forum instead of fixing a simple problem?

  • tonygillick tonyg (@tonygillick) reported

    @Greyham94 @virginmedia Same occurring for me this morning, Tv and internet down with same. Flashing green light, I’m in knocklyon. There is a power outage nearby but my neighbours are not affected which is odd..

  • SRJ90383018 SRJ (@SRJ90383018) reported

    Most customers service is provided by @virginmedia