Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Normanton, Batley, Leeds, Cleckheaton, Dewsbury, Castleford, Wakefield, Bradford, Huddersfield, Liversedge, Brighouse, and Pontefract.

City	Problem Type	Report Time
Barnsley	Wi-fi	3 hours ago
Normanton	Internet	3 hours ago
Batley	Wi-fi	7 hours ago
Leeds	Wi-fi	22 hours ago
Cleckheaton	TV	24 hours ago
Batley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Andy Shelton (@SheltonAndy) reported 47 seconds ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Guy Leech (@guyrleech) reported 2 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 4 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  Porrohman (@AndyHiggs1) reported 6 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 6 minutes ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

• 
  Sam Watts (@SamWatt30745054) reported 14 minutes ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 16 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Christine Pilkington (@Pilki) reported 26 minutes ago from Bradford, England

  @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

• 
  Sam Walker (@SamWalker03) reported 34 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Rebecca (@Bexwa) reported 36 minutes ago from Dewsbury, England

  @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

• 
  khuram (@khurambfd) reported 38 minutes ago from Bradford, England

  @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

• 
  maria (@mariaspears) reported 41 minutes ago from Huddersfield, England

  @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

• 
  Michael Collinson (@Mcollinson72) reported 42 minutes ago from Wakefield, England

  @virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful

• 
  Rachel Hatfield (@rosiehat) reported 44 minutes ago from Wrose, England

  @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

• 
  Tom “Harlam” King (@HarlamTK) reported 45 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  Matthew Preston (@MatthewJP2014) reported 51 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Philip Gleeson (@philipcgleeson) reported 52 minutes ago from Leeds, England

  @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 56 minutes ago from Wrose, England

  @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

• 
  Mrs c (@w47carr) reported 57 minutes ago from Barnsley, England

  @virginmedia why am h getting the message that my cable is broken

• 
  John Leeson (@Jp_Leeson) reported 57 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 5 minutes ago

  @MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Frankie Smith (@frankiesmith74) reported 6 minutes ago

  @virginmedia I am so disappointed with your home move service. A failed installation yesterday. A no show on the needed cabling work today and 45 minutes of frustrating phone calls to your customer service desk today! I have been a customer for years and I feel extremely let down

• 
  R (@Rah333m111) reported 10 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Jenny Barstow (@BarstowJenny) reported 12 minutes ago

  @virginmedia no service for 32 days appointments booked but for wrong issue, every time I go in chat I get different reasons but nothing comes of it. complaints resolved with no communication with me, all I get is we are dealing with it, to say I’m fuming is an understatement

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 13 minutes ago

  Look at that @virginmedia down again 2 nights running ******* joke now #virginmedia #le10 Sort it out

• 
  Tony Payne (Main Account) (@Poddys_bu1) reported 15 minutes ago

  @CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.

• 
  Jim Doran (@jai_dee) reported 15 minutes ago

  @virginmedia This is also happening on the website! It's not just an app issue.

• 
  Anthony Hockey (@AnthonyHoc69184) reported 16 minutes ago

  @virginmedia I’ve done that many times and it keeps happening, so as I said before, it’s either bc yr equipment is reconditioned or bc yr equipment outside is poor. Maybe I’ll see how sky tv is before I make a decision re my contract next August

• 
  Copa Mundi (@BigDaddiWard) reported 23 minutes ago

  @fred_fre @virginmedia @villa4ever29 Fix to be implemented by 1pm (they reckon) That’s me Homes under the hammer gone then 🙁

• 
  Jacqueline Bolton (@JacquelineBolto) reported 23 minutes ago

  @virginmedia Need help to unlock our email account. Please help