Virgin Media outages and service status in Wakefield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Wakefield, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 28, 7:45 AM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- Total Blackout (7%)
- E-mail (6%)
The latest reports from users having issues in Wakefield come from postal codes WF2 and WF1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Normanton, Dewsbury, Castleford, Wakefield, Bradford, Huddersfield, Leeds, Liversedge, Brighouse, Pontefract, and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 38 minutes ago |
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Internet | 11 hours ago |
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Internet | 12 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Total Blackout | 1 day ago |
Nearby cities with recent reports
11 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Tom Lawlor (@trlawlor) reported from Leeds, England@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Mrs c (@w47carr) reported from Barnsley, England@virginmedia why am h getting the message that my cable is broken
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Phil Turner (@philter66) reported from Leeds, EnglandHi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!
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Kamal Sharma (@KamalSh03012772) reported from Leeds, England@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia No it didn’t help, what is the score SL V England John
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Vid (@vid_mitra8) reported from Leeds, EnglandVirgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Michael Edwards (@MENorthAffinity) reported from Leeds, EnglandIt feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Simon Day (@SiDay14) reported from Dewsbury, England@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justin (@juza_23) reportedBasically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.
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H.A.R.R.I The AI (@HARRItheAI) reportedVirgin Media have really gone downhill. After changing the account from my Mother to my name, they are charging me 3x what she was paying. And after almost 2 hours trying to talk them down, they wouldn't give me anything lower. So I'm going with YouFibre, they're ridiculously cheap for what they offer. Hopefully they're as reliable and speedy as they're touting.
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john (@jhargie4) reported@O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.
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Emily Ford (@T0350X) reported@virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!
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Kelvin (@KelvinEHughes) reported@WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.
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Dips (@Ndola19) reported@moonpeach212 @virginmedia Hey, VM will not sort anything out. I have spent so much time trying to sort out my issue as O2 failed to apply my Volt benefit. VM claims they have done everything while O2 claim they are waiting for VM confirmation. They drag the issue out hoping you will go away
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Keeley 🌻 (@Keeleyeveline_) reportedIs anyone elses @virginmedia broadband down? #virginmedia
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A S (@AS04642849) reported@virginmedia twice today I've been waiting on the phone 30mins just to cancel my contract. This is taking the mick and still not through. Why can't I do this online?! I'll be telling my bank to cut my direct debit. Good luck taking me to small claims.
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Tom (Yogi) (@tummyevans) reportedGood old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑
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Jenny Barstow (@BarstowJenny) reported@virginmedia no service for 32 days appointments booked but for wrong issue, every time I go in chat I get different reasons but nothing comes of it. complaints resolved with no communication with me, all I get is we are dealing with it, to say I’m fuming is an understatement