Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Cleckheaton, Leeds, Huddersfield, Dewsbury, Holmfirth, Wakefield, Ossett, Normanton, Barnsley, Heckmondwike, Pontefract and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Matt P
(@Superfly29) reported
from
Bradford, England
Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
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Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
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Andy Prosser
(@Prossman) reported
from
Huddersfield, England
@virginmedia Not my issue. It’s @timmyjrobbo ‘s
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Jill Boyd
(@JillianBoyd50) reported
from
Bradford, England
@virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
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Matt P
(@Superfly29) reported
from
Bradford, England
@virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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Ben Robinson
(@Robbotherhino83) reported
from
Bradford, England
@virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Unhappy Chappy
(@ChappyUnhappy) reported
@ItsaMeKurtis @virginmedia I’ve got videos (check some of my other tweets) where it’s been consecutive. I ALWAYS get disconnected at 1:30am without fail. I guess I’ll just have to tweet them daily till they get the idea
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Vijay Jois
(@vijayjois) reported
What is the problem with your #broadband service in #NW4 @virginmedia ?
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DJDcee
(@DJDcee) reported
@virginmedia Don’t even bother, literally the worst company
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Unhappy Chappy
(@ChappyUnhappy) reported
@virginmedia I also have a video which shows that your website says there’s no errors in my area but your staff members all tell me there are… someone is lying… I can’t post the video as it has my postcode but I’ll be happy to email it/DM it for clarification and evidence
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Dane Mercer
(@Lokust_Overlord) reported
@virginmedia I've tried to phone but can't get past the automated service and when I put in a complaint online they seem to ignore the actual issue
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PandOminous
(@PandOminous) reported
Actually disgusted by virgin media right now it's been going down regularly in my house and today is no different apparently they're working on a fix by at least 8 pm 😡🙄 Sorry all for the hassle with streams @Retweelgend @LiveStreamersRT #twitch #sorry
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David
(@im_grumpy83) reported
@virginmedia I’ve been a customer for nearly 9 years with only a slight break due to a house move. I’m fed up having to reboot because your router is terrible for Wi-Fi (which appears to be a well known issue) #broadbandhell
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Tiger_Mafia
(@Tiger_Mafia_Zam) reported
@virginmedia This is wired. Every day for a week between 10 am and 4pm the service slows to a crawl. As someone who works remotely and needs access to file shares, this is very frustrating.
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David
(@im_grumpy83) reported
@virginmedia No it’s always been an issue. Even with the hub I got when I moved. I have the hub 3
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Laura Alexandra🌻
(@LArlandria) reported
@virginmedia Hi, my house number does not come up on your website when I check to see if you can provide broadband to my address but the other houses do. Can you help please?