Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Holmfirth, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Normanton, Barnsley, Dewsbury, Heckmondwike, Pontefract, Castleford and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
TV | |
| Leeds |
Internet | |
| Holmfirth |
TV | |
| Bradford |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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Gary Fretwell
(@GaryFretwell1) reported
from
Wakefield, England
@virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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Nick Lawton
(@Pontemiller) reported
from
Knottingley, England
I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.
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Huddersfield Times
(@HuddersfieldTi2) reported
from
Huddersfield, England
@iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.
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Phil Singh
(@PhilSingh_com) reported
from
Bradford, England
@virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.
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lucyraws
(@lucyraws) reported
from
Castleford, England
@virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?
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🏴steve wilcock 🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia is the email down again??
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Sir Rodney Ffing 🇬🇧🥃👓📱📸
(@Gingernuts73) reported
from
Huddersfield, England
Anyone else having an issue with @virginmedia WiFi?
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.
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Chirpy Frances
(@chirpyfrances) reported
from
Wakefield, England
Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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FJG
(@FranNamStyle) reported
from
Leeds, England
My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService
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David Hatton
(@hattondoc) reported
from
Leeds, England
Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ilikeyourDogeggggg!!!💙
(@cainyMufc) reported
@virginmedia There are no lights or any power to the router I can't even make phone calls off my landline so had to use my mobile in the attic, its the only place I get signal. It was one of the fault team that actually said you have no routers. My dad is 64 and alone and can't phone him.
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Artmo23
(@ARTMO23) reported
@ClaireJen79 @virginmedia Claire , your absolutely right, I was for leaving Virgin after 16 years, came home from work, they’d rang and talked the Mrs into another 2 years😭😭 I have been playing text tennis for about 5 months now, text one day, reply 3 days later, if you don’t see the text, tough ****...
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Ant Forrest
(@AntForrest) reported
@virginmedia Yes. I’ve raised another. Nobody been I touch and I raised the original complaint in feb. Still not following your own complaints procedures.
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El Damo
(@__TheSeeker__) reported
WiFi so bad you have to turn off your Amazon echos and phones rendering them useless, to get it to work to watch Netflix. Ladies and gentleman I give you virgin media. Utter ****
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Grant Stevens
(@grantestevens) reported
@virginmedia The engineer did make some tweaks that were supposed to help (which haven't) but did also suggest that modern Apple devices do struggle on the now aged Routers.
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Ann Shorty
(@AnnShortyGriff) reported
@virginmedia This is not the first time I've complained but I haven't been on the website so I'll go there to start a new complaint
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Mary McLeod
(@marydoll71) reported
@virginmedia Shameful customer service. We're all busy.
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Jonny Blaze
(@Spank117) reported
@virginmedia Yeah I managed to find the number, got through to an automated service that said my device was offline and that I need to book a technician.. had technician yesterday and they said account issue... round and round we go.
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Ted Nesbitt
(@TedNesNA) reported
@virginmedia Service back after 8pm after being down about 2.5 hours....
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Anthony McGlynn
(@arm431888) reported
@virginmedia Issue is on wifi speed was 20-30 mbs with old router. Now down to 12-15 with nothing else changing Tech services team were useless and basically blamed me for not understanding how wifi works Issue is that router was meant to improve speeds and connectivity not worsen matters