Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Cleckheaton, Huddersfield, Liversedge, Dewsbury, Castleford, Wakefield, Barnsley, Brighouse, Batley, Mirfield, Knottingley, Pontefract and Shipley.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Anthony (@AnthonyyBurke) reported from Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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Subham mukherjee (@msubham03) reported from Huddersfield, England
Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews
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Adam Findlay (@SaltBrewAdam) reported from Bradford, England
I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.
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Eric Hudson (@erichudson1984) reported from Bradford, England
@virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service
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David Shaw (@davidjfshaw) reported from Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Eric Hudson (@erichudson1984) reported from Bradford, England
@virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Mark tooley (@Mark_Tooley7) reported from Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England
Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports
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joe brownbill (@joebrownbill) reported from Wibsey, England
@virginmedia I have a full media package and need to reduce down to internet only.
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JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Clare doyle (@Claredo91857219) reported from Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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Carl. (@cgagg) reported from Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharnie Healey (@Sian_X_) reported
@virginmedia B78 - "We know of an issue in your area that results in loss of service - Estimate 20th May 4pm"
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Sharnie Healey (@Sian_X_) reported
@virginmedia B78 - "We know of an issue in your area that results in loss of service - Estimate 4pm on 20th May"
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thomas watt (@tomobhoy6) reported
@virginmedia Very hard to get a signal with mobile phone I think . G45 is my postcode
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Bob (@Bob070165) reported
@virginmedia Morning, once again internet is playing up.....I'm a nurse, working from home and have had to travel to my daughter's house to use her WiFi? Sub standard service.....
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported
@virginmedia I've left you for another network now goodbye 👋
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SharonAO (@SAyodejiO) reported
@virginmedia it’s impossible to ever get through to your customer service but 3 months without working TV is ridiculous!
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Mandy Peacock 💙 (@gooner_mp) reported
@virginmedia why do your customer service agents never log information following a call? I called yesterday re a fault...called back today as uts still not resolved. Surprise surprise theres no information logged about it. Angry is not the word!
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Matt Dennis (@MattDen82519810) reported
@virginmedia Been there, Done that, multiple times !!!! Customer service for existing customers is non- existent.
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Scott Dixon (@grumpy_g1t) reported
@Chrisitv This won't bring any benefits or improvements for O2 customers. I have been with O2 since November 2013 & will probably end up leaving once this goes through, knowing how abysmal Virgin Media is on their customer service.
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Caroline (@TwistedColossus) reported
@virginmedia it’s been 19 hours since our tv and broadband went down. What is the problem? And how much credit do we get back for this outage?