Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Barnsley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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Sunny The Desh Pope
(@DeshPope) reported
from
Bradford, England
@virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down
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Joe B
(@JosephB15549606) reported
from
Bradford, England
@virginmedia your broadband is so bad it’s ten time worse than Covid 19
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!
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Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia shite service again, no internet since 11:50, supposedly no issues in area.
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ciara 🇮🇪
(@00xCiara) reported
@VirginMediaIE is there an outage in D8? Have tried hard reset but still stuck on flashing green base light since after 6pm this evening. #outage #virginmedia #dublin
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DazzledMin
(@DazzledMin) reported
@virginmedia You guys haven’t done everything you can to help, you told me you couldn’t offer support but then suddenly can offer me a chat. The BQM is requesting credit card details, which we shouldn’t have to hand over. Awful customer service. The quicker BT get to my town the better
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Joshua Evans
(@jevo2205) reported
@virginmedia just noticed I’ve been charged wrong for the last 3 months… can you help?
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ClaireyM #FBPE #GTTO
(@claireycombat) reported
@virginmedia No, I gave up. I work long hours so I am not able to wait on the phone for 45 mins. I need to cancel within the 14 day cooling off period so I wrote instead and it was delivered on Tuesday. Will this suffice?
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Andy Vernal
(@vernalequinox71) reported
@virginmedia I can accept there was an issue meaning we can't be serviced but you didn't even bother to let us know or that your eng wasn't coming. We waited all day & your agent lied saying eng was just late. That's the unacceptable part for me.
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Hugo Raulet
(@HugoRaulet) reported
@virginmedia It got worse.. I've sent the letter to cancel and a complaint. Letter has just been completely ignored. A new invoice for internet for £200... and the reply to the complaint did not address the issue. Can somebody at Virgin contact me to solve all those issues please?
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Susie Wright
(@SusieWright893) reported
@virginmedia We were told we could transfer our old router to our new house immediately, no problem. In fact the connections don't fit the router so we need to wait for an engineer to come. Seems like something Virgin should have anticipated rather than promising it would work.
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Picko_V
(@VonnieWooo) reported
@virginmedia @Ifran33666617 What’s the point using the service checker?! Every time it’s the same old message “there are issues”, “our engineers are fixing it”, “check back”. Been like this for DAYS! We are ultimately paying customers! Personal hotspot does not last forever and certainly is not free!
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Sam Brown
(@SamBrownAnim) reported
@virginmedia I ordered a replacement SIM as mine has stopped working but it's been posted to the wrong address. Can you help fix this?
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Laurence Marshall
(@lolbeanz1990) reported
@virginmedia The WhatsApp Service is pointless all they do is tell me what my bill is, which I can find on my “Bill” anyway. Though they have reminded me I’m paying over £1000 a year for TV and broadband and that’s crazy to think about, I’m sure that’s not the best way to keep customers!!