Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Barnsley, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Wakefield and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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mathew duffy
(@duffy_mathew) reported
from
Rothwell, England
@virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Haste
(@HasteVAL) reported
@Skillgap @mishu1337 @manu1nnit I’m also on virgin media but in the northeast. Somehow I’m getting 25-35ping (Ethernet) to london and Paris no matter what optimisations I do. However I have a Scottish friend with 10-15ping to london. Is it just vm is bad?
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Marcus Graham
(@MarcusMGDS) reported
@virginmedia been hold for 58 minutes and counting, shamelessly **** service
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Sally Shiers
(@sybersall) reported
@virginmedia been a customer for nearly 20 years.. sadly clearly loyalty is not rewarded! Our package pretty much doubles next month.. no way can we afford so we will be off.. so disappointing.
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officialjrmac16
(@MrJGRMac) reported
@virginmedia What steps do you need to do? Do I need to jump through hoops to get a basic minimal service
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Imaad💎
(@0xImaad) reported
@virginmedia I have not. Status says TV is having an issue not wifi lol
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Amjid Khan
(@akhan999) reported
@MisfitsWorld20 @virginmedia Maybe it’s the area where you are in and just some temporary issue. LAN cable not working isn’t necessary virgin issue it could be your hardware too. Either way with virgin I use my own router it’s always better and leave virgin router in modem mode. Get 900+ D and 52 up LAN
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Michelle
(@michelle___r_) reported
@virginmedia This is absolutely appalling. We are now over 3 days without broadband or TV services and no nearer to a resolution. The "we hope to fix it by" time just keeps moving. I've never had such bad service. Could you look into what is causing the delay at SK14 5ST
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Kenny Olorunnipa
(@KOlorunnipa) reported
@virginmedia is really a shame that no one has reached out yet to #sortoutourNetflix and this is already in the 3rd week. What an appalling customer service
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Arkael
(@97LKvaR) reported
@virginmedia intermittent internet signal for 3 days now, making working from home difficult and now ruining Friday night tv time. Expect better for £50 a month..
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Eddy
(@simp73) reported
@onmyshoe If you're a virgin media customer it's also free on channel 532 pal.