Virgin Media outages and service status in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Wakefield, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 9, 2:24 AM GMT+1.
- Internet (54%)
- Wi-fi (19%)
- TV (15%)
- E-mail (8%)
- Phone (4%)
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Normanton, Batley, Wakefield, Huddersfield, Holmfirth, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 5 hours ago |
|
Bradford
|
Wi-fi | 10 hours ago |
|
Bradford
|
Internet | 10 hours ago |
|
Normanton
|
Wi-fi | 1 day ago |
|
Batley
|
Internet | 2 days ago |
|
Batley
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
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Holly Staveley (@holly192306) reported from Leeds, England@mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!
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Robin J Smith (@cymrobin) reported from Leeds, England@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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jim petticrew (@jimp1822) reported from Leeds, England@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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Nathan Spooklas (@whoisdougie) reported from Leeds, England@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
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Alistair (@Alistair_____xd) reported from Leeds, England@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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Katie 🖤 (@katiewood91) reported from Leeds, England@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Katie 🖤 (@katiewood91) reported from Leeds, England@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
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Julia Taylor (@JulzMTaylor) reported from Huddersfield, EnglandAnyone else in #Huddersfield having problems with their #VirginMedia @virginmedia
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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Carl Harrison (@RestartCarl) reported from Leeds, England.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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James Nemeth (@James1Nemeth) reported from Leeds, England@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Katie 🖤 (@katiewood91) reported from Leeds, England@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
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Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren (@Misssripper) reported@virginmedia OK it doesnt work on a browser am on a phone now.
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CycleNotts² (@CycleNott) reported@virginmedia I think it was the Wi-Fi connect app that was the problem. Managed to connect devices without the app. According to the app reviews it needs serious work. I was told on the phone it can take up to 48hrs to connect.🤔🤔
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Steve Hopkins (@stevehopkins68) reported@virginmedia Engineer was booked last week and the call back was supposed to explain why there was a no show. I’ve been advised now that I have to wait until the 19th for an engineer now. I’ve officially logged a complaint now
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Rationalist44 (@rationalist44) reported@virginmedia > systems which would clearly tell you, when VM is on fact at fault/ and in breach of its own contract, and not the customer. A decent company would have a manager call or mail to say sorry: you don't even admit the identity of any managers -- no one will EVER give >>
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Scott Cunnington (@StumpyC94) reported@virginmedia Those options are how I've raised this but it still doesn't help with getting my issue resolved to be honest. Can be 7 days if I hear back
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the pompey pope (@thePompeyPope) reported@virginmedia Not really 1st agent advised me to contact VM thru the VM app! And that the complaint was showing open at her end. 2nd agent told me to wait for the 30 days and that the complaints was showing closed, as it does on my account & in yesterday's email. Great help they were
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MJ (@mickyjayuk) reportedOh my god, the @virginmedia hub 5 is a pile of ****. 7 years with a hub 3 and not one single problem. Two weeks with a hub 5 and it's broken 27 times, been replaced once, second one has now died. I've had to do 6 factor resets this morning.
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Stephen Knight 🎙️ (@GSpellchecker) reported@SChristyJones @virginmedia It isn't. My dad was at mine to watch the football on Saturday. Full 5g signal. I couldn't even get 5g in my area with virgin when I COULD get mobile internet
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Stephen Knight 🎙️ (@GSpellchecker) reported@mart_brooks @virginmedia I've been with BT Broadband/TV the last few months. Excellent service
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Emily S (@EmilySteph2) reported@virginmedia Same problem again today with wifi dropping out! No issues on the service page. I work from home, it’s not good enough!