Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Huddersfield, Bradford, Batley, Dewsbury, Holmfirth, Wakefield, Ossett, Cleckheaton, Normanton, Barnsley, Heckmondwike, Pontefract, Castleford and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Huddersfield |
Wi-fi | |
| Bradford |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
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Heaton Creative Photography
(@heatoncreative) reported
from
Castleford, England
@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Saunders
(@4a6d65) reported
@virginmedia I don't even know where to begin. The complicated mess that is changing a direct debit that two months later isn't changed. Or trying to leave/get a better deal for the that same person to talk about how amazing Virgin Media is and talking down to me
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Milton Shaw
(@milt57j) reported
Virgin media WiFi down again!!!!!!! In the BR1 area . I’m cancelling them 🤬
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Belinda Rif
(@brif76) reported
@virginmedia The Internet is still not working at EH6 5PU, is there any update on the outage, I was told it will be fixed on Tuesday. Thank you
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Paul Cassaretto
(@MoanyMonk) reported
@virginmedia And pay 177 quid and return router which I did. But I've then been sent emails requesting the old router too which I no longer have and had an excruciating WhatsApp conversation with your support team which were absolutely no help, demanding to know where the router is!!
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Babylove@yardie02
(@fagan02) reported
@virginmedia Servuce checker says there is a problem in my area🤬🤬🤬
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DW
(@droodroodroo) reported
@virginmedia had virgin media for over 2 years, it’s always been choppy but has become utterly unusable in the last week. Can’t get through to anyone on the phone, the internet goes round in circles. Any chance of some help?
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Jon
(@JonMuzza1) reported
@virginmedia @paulodnufc You can send hairy face up n a rocket your gaffa! but while he's away the mice will play and send people Micey by blaming covid for delays. Inept service.Thanks but iam not virgin anymore 👌
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Alex Bowers
(@bowersbros) reported
@JagexKieren I recently did this with my virgin media setup, and have had no problems with dropouts since
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Milton Shaw
(@milt57j) reported
@virginmedia my Wi-Fi is still down since 6am. I need it for work today. I’m in the BR1 area!!!
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James Smith
(@JamesSmith_SoT) reported
@PhillipJBooth @virginmedia Snap! I’m going to ring them today. Prices go up as regular as clockwork, to ‘improve your service’. Absolutely rubbish. It never improves and how about they invest some of their 5 billion profit back into their business. I’m tempted to go with Lila Connect.