Virgin Media

Virgin Media Outage Report in Wakefield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 09/16/2025 10:00

September 16: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Bradford, Huddersfield, Dewsbury, Heckmondwike, Barnsley, Leeds, Liversedge, Mirfield, Castleford, Wakefield, Ossett, Cleckheaton and Brighouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomNormanton Internet
United KingdomBradford Internet
United KingdomBatley Wi-fi
United KingdomHuddersfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!

  • shellbennett Michelle B (@shellbennett) reported from Huddersfield, England

    If you're trying to watch via red button on Virgin media you can watch on a tablet via Sky Sports app. Use your VM account login via the Virgin Media UK login option on Sky Sports app login #htafc

  • Chris_Johnson85 Chris Johnson (@Chris_Johnson85) reported from Leeds, England

    @virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginnightmare @virginmedia I’ve gone to @BBCWatchdog you should do too! And the more of @virginmedia customers complain they might have to actually do something! And to stop their so called customer services lies! They need to held accountable for what they do and in many cases don’t do.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this

  • 74Scottclarke scott (@74Scottclarke) reported from Wakefield, England

    @virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday

  • adamptr92 Adam Potter (@adamptr92) reported from Gildersome, England

    @BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!

  • josephhtfc13 Joseph Hardcastle (@josephhtfc13) reported from Huddersfield, England

    @virginmedia @kempsapey It’s not working , sort it out

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!

  • Chris_Johnson85 Chris Johnson (@Chris_Johnson85) reported from Leeds, England

    @virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone

  • Chris_Johnson85 Chris Johnson (@Chris_Johnson85) reported from Leeds, England

    @virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PanosHadji Panos Hadji (@PanosHadji) reported

    @virginmedia still suffering from highly intermittent broadband in West Hampstead - been like this all week (if not since March...) but nothing on your website. Any update on when we can expect to get the speeds and service we opted in for?

  • ACheregi Alex Cheregi (@ACheregi) reported

    @virginmedia error leads to our account disconnected and unable to work from home. Spent 2.5 hours on phone trying to resolve issue and was assured I'd get a call back by midday. Midday in what country...? I'm still waiting...#unemployedSoon

  • liamc_1 Liam (@liamc_1) reported

    @virginmedia you got a number to get through to somebody that can actually help rather than being passed around 4 different departments and a complaint that was marked as resolved, hours wasted on the phone every time and nobody has a clue

  • ___adamo Adam (@___adamo) reported

    @virginmedia Yes, no problems reported. I also check the App on my phone every time I have issues and it almost always says no problems in the area. It happens almost daily!

  • Markstacey13 stas73 (@Markstacey13) reported

    @DocSquiffy @virginmedia Customer service has always and will always be absolutely shite!

  • Goon_Le_Doof Jeremy Dufour (@Goon_Le_Doof) reported

    @virginmedia It had faults noted earlier but says fine now but still not working for me.Rung through and message on phone said still issues in the area so internet and phone messages don't tie up together! Green power light flashing on hub!

  • ACheregi Alex Cheregi (@ACheregi) reported

    @virginmedia Because the external work that was scheduled hasn't been completed. Not sure how that wasn't picked up before service was disconnected?

  • reptkeu Circadian (@reptkeu) reported

    @virginmedia Yeah I’ve done everything you suggested about 5 times. Still no help. As usual, just #virginmedia is just pretending to help.

  • Thediamon_o Thediamon_o (@Thediamon_o) reported

    @virginmedia Can you confirm if broadband is down in S81?

  • earlyyearsbec Rebecca Bristow (@earlyyearsbec) reported

    @virginmedia do you call customers to let them know there appears to be a problem with broadband? Or if there appears to be heavy use of their broadband?