Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 11/26/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Dewsbury, Barnsley, Holmfirth, Normanton, Leeds, Cleckheaton, Wakefield, Castleford and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford Wi-fi
United KingdomBatley Internet
United KingdomDewsbury Internet
United KingdomBradford Internet
United KingdomBatley Total Blackout
United KingdomBatley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • pipathon Richard Milnes (@pipathon) reported from Ossett, England

    Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.

  • brendanfarrell Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.

  • Mark_Tooley7 Mark tooley (@Mark_Tooley7) reported from Rothwell, England

    @virginmedia trying to get through to your customer service is a joke 😡

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • SP1D3R_Sway Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, England

    Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    off on my phone to use social media. As usual, appalling service. #virginmedia

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    @virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom

  • AnthonyyBurke Anthony (@AnthonyyBurke) reported from Dewsbury, England

    @virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.

  • davidjfshaw David Shaw (@davidjfshaw) reported from Bradford, England

    @virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

  • nobby1979 Nobby (@nobby1979) reported from Bradford, England

    @virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    @virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GRFLew GRF Lewis (@GRFLew) reported

    @virginmedia saying it one more time: been trying to speak to the right person for AN HOUR and then you hang up. Please DM me and I'll give you my number so the right person can call me back. I promise no awful hold music when you do.

  • butterflyaquam Rebecca Harris (@butterflyaquam) reported

    @virginmedia @virginmedia that’s exactly what I tried to do but was met with 1st customer rep that sounded like they were chopping up their mic and the 2nd who just went on like my call was a waste of his time 😳

  • mahharg Graham R (@mahharg) reported

    @virginmedia All this will do is force prudent customers switching network at the end of contracts to obtain better deals. I and 3 other household members ware ready to stay with Virgin for the foreseeable future because I was satisfied with price & network coverage. Not anymore.

  • SueDelday Sue Delday-Steele (@SueDelday) reported

    @virginmedia 2 of 2 TiVo box needed engineer, you booked one for Monday, yes Monday!!!!, why should I have to wait they long for my tv service to be repaired, and now rec’d text saying on hold!!!!!! 😡

  • wegbergbaby John Stewart (@wegbergbaby) reported

    @virginmedia She’s 84 and you have her registered as a vulnerable customer. No one can tell me what’s happening.

  • golightlyb Ben Sarah Golightly 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@golightlyb) reported

    Hi @virginmedia we were expecting an engineer to fix our internet between 8am and 12 today, can you check what their ETA is? Thanks

  • RozelleWright Rozelle Wright (@RozelleWright) reported

    @virginmedia our internet is completely down, have tried the online checker which isn’t working. Have also called the phone line which is telling us no issues. What is happening?! Cannot work from home without internet!

  • GRFLew GRF Lewis (@GRFLew) reported

    @virginmedia if you could contact me and give me a call that would be minimum service please. Otherwise we have no choice but to go get our broadband from a proper company

  • SueDelday Sue Delday-Steele (@SueDelday) reported

    @virginmedia I’m sorry but you’ve made me so angry today. I haven’t had any tv service since Wednesday evening and internet dropping in and out since then as well!!! Told yesterday my TiVo box needed 1 of 2

  • wegbergbaby John Stewart (@wegbergbaby) reported

    @virginmedia Please someone help