Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/30/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Cleckheaton, Leeds, Bradford, Normanton, Huddersfield, Barnsley, Wakefield, Dewsbury, Heckmondwike, Pontefract, Castleford, Brighouse and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomCleckheaton Wi-fi
United KingdomBatley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rharrison1986 Richard HarrisonAVFC (@Rharrison1986) reported

    @virginmedia any chance of anybody answering the phone!? Been hung up on twice over an hour on the phone. Poor customer service

  • Chibi_lf Chibi (@Chibi_lf) reported

    @virginmedia your broadband connection used to be good now it just horrible shuts off every 4 hrs 5 times or more a day

  • trwoodfield Tom Woodfield (@trwoodfield) reported

    @virginmedia Hi, it’s still not fixed properly. Very intermittent and slow.

  • v1nn13jo vincent joe (@v1nn13jo) reported

    @virginmedia Supposedly all working..... after 55 minutes on hold.. I finally got through to someone still no Internet...being sent out a new hub, however will be with me in 3 to 5 days... that'll be over a week without a full service of Internet......

  • cowle1 chutch1945 (@cowle1) reported

    @virginmedia The bot exhausts its talents( and me ) and then puts me back in the queue for human call back, which never happens that day. Then the process repeats the next day and the next.........Now about a month since the only time I got to actually speak or webchat with a human.

  • bulentoktay Bulent OKTAY (@bulentoktay) reported

    While Sir Richard Branson preparing to start Space Tourism @virginmedia customer service still did not answer my call after 1 hour 38 minutes. Great improvement... we did everything possible here,let’s go to space😡

  • PicoPulci Pico (@PicoPulci) reported

    @virginmedia Please what I wrote. I called for ONE HOUR and was then hang up on. I then followed all your silly instructions of resetting the modem etc. and nothing works. I have been a customer for 4 years. I need an engineer asap.

  • mikegreen1980 michael (@mikegreen1980) reported

    @virginmedia is there anyway I can request a call back?? I am sick and tired of being put on hold or one of your agents disconnecting me once I’ve been put through!! I find your customer service awful, pretty much like your broadband . #beyondajoke

  • arijuaa arijua (@arijuaa) reported

    hey @virginmedia I usually don't bother you but when I try to contact you with serious issues is always a problem

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬