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Virgin Media outages and service status in Wakefield, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Wakefield, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 16, 10:16 PM GMT+1.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Wakefield come from postal codes WF1 , WF2 and WF4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Huddersfield, Leeds, Holmfirth, Bradford, Wakefield, Pontefract, Barnsley, Dewsbury, Cleckheaton, and Shipley.

CityProblem TypeReport Time
Normanton E-mail 8 hours ago
Batley Internet 1 day ago
Huddersfield Internet 2 days ago
Leeds TV 2 days ago
Leeds Wi-fi 3 days ago
Batley Internet 3 days ago

Nearby cities with recent reports

Batley

7 recent signals

1 day ago
Normanton

3 recent signals

8 hours ago
Leeds

3 recent signals

2 days ago
Bradford

3 recent signals

4 days ago
Huddersfield

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • philipcgleeson
    Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England

    @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • MatthewJP2014
    Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • badlydrawnroy
    Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

  • Daddie_Sy
    Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • DarylBeaumont2
    Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • SaffsAI
    Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.

  • bigbally
    Adrian Bird (@bigbally) reported

    @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

  • cripps_alan
    Alan Cripps (@cripps_alan) reported

    @virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense

  • TheLedge1916
    JJ (@TheLedge1916) reported

    @thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government

  • Merse2506
    John Mercer (@Merse2506) reported

    @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

  • lisalulabelle75
    Lisa Cooper (@lisalulabelle75) reported

    @virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡

  • Coxy_Girl_
    Juniper Pearl (@Coxy_Girl_) reported

    @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

  • AslamDhanyaal
    Dhanyaal Aslam (@AslamDhanyaal) reported

    @virginmedia your internet is a pile of ****. how is your internet always going down at this time and when i try to look at the app to see if its down,I NEED TO CONNECT TO INTERNET TO LOOK AT THE APP!

  • jbond
    WhiskyTango AlphaFox 😷🇪🇺🍸 (@jbond) reported

    Classic Virgin Media. I have TNT sports. TNT bought by HBO Max. VM email about streaming deal. Follow instructions, click "activate TNT Sports-HBO Max". Get this :- > Sorry, something’s gone wrong! We’re having some technical issues. Please try again later. Sigh.

  • ukiptv216695
    🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv216695) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷