Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/29/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Huddersfield, Leeds, Normanton, Pontefract, Wakefield, Cleckheaton, Castleford, Barnsley, Brighouse, Liversedge, Dewsbury and Holmfirth.

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City Problem Type Report Time
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomHuddersfield TV
United KingdomLeeds Internet
United KingdomNormanton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • mattwillward Matt Ward (@mattwillward) reported from Castleford, England

    @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • JudgeDrokk Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England

    @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

  • jamiewhalley87 Jamie Whalley (@jamiewhalley87) reported from Wakefield, England

    @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • Jonatha72251618 Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • MissModette ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • fastnodeceo Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • vid_mitra8 Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • Jonatha72251618 Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • emma76history Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • ScampyFryNinja Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • Yuz6Yusof Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

  • Gstraitz Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BobbleH19850809 Bobble Head (@BobbleH19850809) reported

    @virginmedia why is it so difficult to get any response from your Customer Service? I have had no voicemail for a month... tried to escalate the complaint as it is still not resolved,no reply. Your WhatsApp is currently at 3 hours waiting and no reply.

  • EmbankmentScott William Scott (@EmbankmentScott) reported

    @daveboulton @tonyroe @virginmedia I suppose it depends on your area, but generally we find Virginmedia reliable, with excellent customer service.

  • localdriver2 localdriver (@localdriver2) reported

    @virginmedia @TheDailyScrum SC stop passing the buck. VM have contract & are paying @YodelOnline to deliver packages, thus VM are Yodels' CUSTOMER, so VM need to chase. The OP said, he can't get anywhere with yodel, 'cos he is NOT their CUSTOMER. #DoYourJob and get someone at VM to chase this for the OP.

  • tomatosauce8888 Saucer67🇿🇲 (@tomatosauce8888) reported

    @virginmedia Internet been down in Exeter all day. Can you check what going on?

  • susieveyron Sue (@susieveyron) reported

    @virginmedia Yes seen that excuse numerous times on @virginmedia Tfeed in reply to most customers but it really doesn’t help when we pay for an expensive service which is in a constant state of degradation! If I wasn’t so lazy I’d move elsewhere, except the broadband is good when it works!

  • DanToma85 Daniel Toma (@DanToma85) reported

    @virginmedia how badly can you **** up an installation?! Didn't bother to do the pre work even though you knew you needed to do it. Now you lie to me everyday about what is going to happen. Called u10times in last 3 days, just been past around 3 ppl for 45 mins then you hung up!

  • metcalfe0 Mike Metcalfe 🍏 (@metcalfe0) reported

    @virginmedia Wired seems good - it’s wireless that’s the problem

  • alanfinn1 Alan Finn (@alanfinn1) reported

    @virginmedia Your customer services system is diabolical. 20 mins on hold on the phone then got cut off, 30 mins on live chat and still no team member. Fed up with this poor poor service. What a way to run a company!!

  • _MarkDarlington Mark_Darlington_ (@_MarkDarlington) reported

    @virginmedia The coverage is fine. A Vodafone phone works but yours does not when next to each other. There is a problem with your network setup which impacts every 5G user in Wolverhampton. Did you look at forum link ?

  • susieveyron Sue (@susieveyron) reported

    @virginmedia No because I checked the services today and it was a known isssue with a fix estimate of 20th Dec. Even though yesterday the fix estimate was 17th Dec ie today!! It’s really difficult to trust the fix estimates as from my experience they are always exceeded, and changed!!