Virgin Media Outage Report in Wakefield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wakefield come from postal codes WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Bradford, Dewsbury, Barnsley, Holmfirth, Leeds, Cleckheaton, Wakefield and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Wi-fi | |
| Normanton |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
maria
(@mariaspears) reported
from
Huddersfield, England
@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
-
Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less
-
Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
-
Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
-
Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
-
Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
-
Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
-
sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
-
Just Music Yorkshire 🎵
(@jmyorks) reported
from
Garforth, England
@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
-
John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
-
The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
-
BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
-
Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
-
John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
-
The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
-
Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
-
Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
-
The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
-
BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
-
james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tasha, Miss Anxiety 🤎
(@ChocChocGirly81) reported
@virginmedia I have already done it. I’m leaving on 14th & it cannot come quick enough. I’m finally so glad to be rid of a horrid service I’ve had over the 10 yrs I have been with @virginmedia
-
🌶B.S♥Make-A-Mess
(@RMackaness) reported
@virginmedia Never did get this call.......
-
BeccaSomething
(@BeccaSomething) reported
@virginmedia I have already gone through these steps with your customer service team.
-
Victoria Cockwell
(@Vickykate22) reported
@virginmedia There never is but it is since city fibre put in new cables and you did maintenance work in the area in Nov . We are not the only ones in the area it affects . Our other box which isn’t Samsung has no problems !
-
Lex Burnett
(@lexburnett86) reported
@virginmedia And you think that system is conducive to great customer service ? THINK AGAIN!!!
-
SirNoseyFooker
(@noseyfooker1) reported
@virginmedia Thanks for the reply. Yes and sorted after just over 6 hours of waiting. Utter disgrace and no volumes of traffic can excuse that level of service. Just to take the biscuit even more, after over 4 hours of waiting to get through to the second agent they spoke to me for 10 mins
-
Louise Holding
(@LouiseHolding) reported
@virginmedia I got through to the complaints team and after a chat (with no resolution) you cut us off. So still no internet. Still trapped in the house. Now what?
-
Phil Dunnett
(@PhilipDunnett) reported
@virginmedia Already done it. The routers ‘happy spot’ has to be where it is because of the length of the cables. There’s no black spots, my BT hub had no issues like this either. The hub is crap, simple as that
-
Daniel Storey
(@DanielStorey23) reported
@virginmedia It didn’t last night or this morning. The trouble is intermittent and as soon as it drops I turn it off and leave it 30 min to reboot. It was still down for 4 hours last night.
-
Bernadette Kerrigan
(@Berniekegs9) reported
@virginmedia I received and installed hub5 and now my outdoor security camera is not working, saying offline all the time. Please help