Virgin Media Outage Report in Wakefield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF2 and WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Castleford, Barnsley, Cleckheaton, Bradford, Brighouse, Wakefield, Normanton, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
TV | |
| Batley |
Total Blackout | |
| Batley |
TV | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
-
Joe B
(@JosephB15549606) reported
from
Bradford, England
@virginmedia your broadband is so bad it’s ten time worse than Covid 19
-
Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
-
John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
-
Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
-
Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
-
The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
-
Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
-
Jade Bradfield
(@jadebradfield) reported
from
Bradford, England
Why does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?
-
Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
-
Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
-
Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
-
Sunny The Desh Pope
(@DeshPope) reported
from
Bradford, England
@virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down
-
Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
-
Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP
-
Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
-
Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
-
Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
-
Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
-
jordyn
(@jordynrosehtafc) reported
from
Huddersfield, England
Imagine my shock, our Virgin Media WiFi is down again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex McClenaghan
(@AlexMcClenaghan) reported
@sniffpetrol @ScottishPower @virginmedia Worst customer experience of my life. Simply dreadful. Fingers crossed for you! 🤞
-
Alex Hammond
(@Alhambre) reported
Hi @virginmedia - just FYI, you’re telling me I still owe you money in late fees. Because the payment problem was at your end, I’m not going to pay these fees. Can you take them off my account please? Thanks!
-
Roco
(@RoCo67) reported
@virginmedia Hi can someone get in contact with me. Been trying for days now and also been told I'll be phoned back within 24-48hrs and still waiting. I've been a customer for over 10 years. #NOTHAPPY
-
lesley hawkes
(@hawkes1947) reported
@virginmedia I asked that the same tech come and sort his mess out but have been told because instead of deactivating a box that was broke it looks like he deactivated the wrong box(I have 2) so it now has to be dealt with by techs your end,I’ve sent a complaint to the ceo
-
Geoff Baldock
(@Geoffb85) reported
@virginmedia Suggests cable connection problem but that would not affect all boxes which are independent of each other’s connections
-
Richard Porter
(@sniffpetrol) reported
@virginmedia Your customer service is dreadful. On phone, by WhatsApp, online chat. Slow, and never able to solve any problem. I've been going round in circles for a month and empty promises don't help because I have no faith in your company's ability to do anything quickly or correctly.
-
David
(@dasp95) reported
@virginmedia Is this a joke?? My complaint is now closed and you have said that 'we have agreed' that the resolution is 'Agent or Technician Professionalism - Internal feedback provided' 1. We did not agree this 2. Staff feedback does nothing for me How do I get taken seriously here?
-
What's going on
(@integritybereal) reported
@virginmedia Systems is Still not working, Service Checker is now saying 8pm 27/6. Please can we have some honest explanation, this has been a over 5 days now with no broadband service due to your outage #smarthomefailure #workfromhome
-
Antony Banyard
(@TheTallThinMan) reported
@virginmedia after 27 years of being a customer I’d expect better from you. New customers £39.99 for what I am charged £92.75. Phone up and offered a discount to £68.00 but I need to accept now for an 18months contract. Tomorrow that offer may be unavailable 🤯 time to leave. 👋
-
Richard Porter
(@sniffpetrol) reported
@_ollsy @ScottishPower @virginmedia You can tell their customer service is utterly useless by the fact their agents end online or WhatsApp chats by thanking you for not losing your temper.