Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (34%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Normanton, Wakefield, Barnsley, Huddersfield, Dewsbury, Heckmondwike, Liversedge, Mirfield and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
-
Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
-
Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
-
Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
-
Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
-
andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
-
Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
-
Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
-
Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
-
Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
-
antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
-
Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
-
Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.
-
PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Vector
(@chdjdnkc) reported
@virginmedia you are absolutely ****. keep giving **** wifi atleast once a month. im tryna do somethin and your doo doo wifi keep interfering with my porn time. this is important to me because it make me feel free for once
-
Mark Davies
(@MeroMark) reported
@virginmedia awful service. You have disconnected my broadband account 3 weeks ahead of a move and despite speaking to 2 agents no one has corrected and keep asking me to call back. Also refusing to allow me to make a compliant and transfer my call
-
Ronan🦦🇧🇼
(@ronanmcfc_) reported
Why is it called virgin media if my internet goes down on me every night🤔
-
Steven Fawcett 🐾 | NOPAT-UK | IAM |
(@UT2K4_DwelleR) reported
@Ofcom @virginmedia Thank you, I am very unhappy with my service provider, not just for the service they provide but the lack of communication options for people with protected characteristics. They don't really seem to care about the Equalities Act 2010.
-
Quintessential Englishman
(@RonaldJ61016789) reported
@virginmedia 1 It has been some 6 weeks since the virgin modem arrived with THE WRONG PATCH LEAD. I did somehow manage to tell them the patch-lead they've sent is useless. No suggestion to rectify the problem was offered me. They just left me to sort it out myself. Very recently .....
-
Jack
(@fellows1961) reported
@virginmedia I’m having trouble with your kit AGAIN.first of all I’m having to turn the boxes on /off to make them work . Second once that’s done it won’t play anything I’ve recorded unless I turn on / again
-
Dave Kelly
(@DavekellyDave) reported
@virginmedia hi there my auntie is a pensioner, bought her phone credit in good faith as she has done the last 18 years only to be told she's not allowed to use the credit to top up. Can we get a refund or help transferring credit to the 02 network. She doesn't have a lot. Thanks
-
P Lavery
(@Lavery8th) reported
@JimRoyale1 @YodelOnline @virginmedia Imagine not being arsed to drive up there and collect it. Absolutely terrible behaviour.
-
Tio
(@Tio_xo43) reported
@virginmedia Internet connection keeps going off and on and it says I have full signal every 5 minutes …. Wifi keeps dropping constantly
-
Nick
(@Nickoniphone) reported
@virginmedia somebody knows the problem but clearly they feel they can keep charging me. i reiterate Virgin DO NOT provide me with NETFLIX - come to my house see for yourself! yet £13.99 every month 😫