Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Ossett, Batley, Cleckheaton, Bradford, Normanton, Huddersfield, Barnsley, Wakefield, Dewsbury, Heckmondwike, Pontefract, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Ossett |
Internet | |
| Leeds |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Paul Knowles
(@ScampyFryNinja) reported
from
Drighlington, England
@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Jamie Whalley
(@jamiewhalley87) reported
from
Wakefield, England
@virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
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Matt Ward
(@mattwillward) reported
from
Castleford, England
@virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Emma Marianne 🇩🇰🇬🇧
(@emma76history) reported
from
Huddersfield, England
@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Wibsey, England
@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Vid
(@vid_mitra8) reported
from
Leeds, England
Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Bradford, England
@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Paul Waite
(@plrw2010) reported
from
Leeds, England
@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Martin Lowrie
(@ringroads) reported
from
Leeds, England
@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@RestartCarl @virginmedia BT are just as bad.
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Md Yuzaiful Md Yusof
(@Yuz6Yusof) reported
from
Leeds, England
Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Judge Drokk | Mark Hellewell
(@JudgeDrokk) reported
from
Darton, England
@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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Gareth Smith 🇬🇧
(@Gstraitz) reported
from
Leeds, England
@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jonathan reeder
(@jonreeder) reported
100 pounds a month to be treated like this @richardbranson virginmedia is becoming a byword for poor customer service - that’s sad to see
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Krypto King
(@kryptokinguk) reported
@itsmitchh_dota Because virgin media is garbage. Since I’ve lived in my flat I’ve had daily loss of service. I’ve got over 10 engineer text messages in my phone. I’m cancelling, this is nonsense
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Stuart
(@HawkEbon) reported
@virginmedia and to add insult to injury, we got disconnected from@our call to customer support with a message saying the offices were now closed. After you message me at home 7:30pm to tell me my installation will be delayed rather than happening TOMORROW
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Ricky Moore
(@RickyMoore1983) reported
@virginmedia And yes to confirm, im using the coverage tracker - but its not giving anywhere near enough detail. Currently saying ‘network gets busy here’…
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Kieran Doyle
(@KieranDoyle9) reported
@virginmedia Was on phone 30 mins waiting finally answered then put phone down straight away still not fixed think I’m going to @SkyUK and all my 140 work places I have contacts with
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Kim Peniston
(@rankinmissp) reported
@virginmedia We can all be very quick to get on here and complain about bad customer service, believe me I was ready to do just that earlier, then I spoke to Demi who listened to what had gone wrong for me and showed empathy and understanding, most of all she did exactly what she promised! (1
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Beth 🇨🇦🏴
(@BBBeth1) reported
@virginmedia Negotiate, change or cancel our TV & WiFi package.
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Stuart
(@HawkEbon) reported
Hey @virginmedia we told you a month ago we’re moving and you booked in our service move for tomorrow. Now this evening we’re told it’s more work than you expected and it’s delayed over 2 weeks. How are we supposed to work from home now??
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Paul McClure
(@chiefmackers) reported
@virginmedia Ps oh trust me I will be putting in a complaint. It’ll be about 10 pages of delays and virgin staff blatant lies & I’ll show why your constant last minute delays are costing me money, which u can refund me after you eventually install.
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tiffany
(@shimmerandrot) reported
@virginmedia Please advise of your complaints procedure as Ela is ignoring me every time I have asked to either raise a complaint or have a contact method to complain.