Virgin Media Outage Report in Wakefield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Huddersfield, Batley, Barnsley, Wakefield, Dewsbury, Bradford, Heckmondwike, Pontefract, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Normanton |
Wi-fi | |
| Huddersfield |
Wi-fi | |
| Batley |
Wi-fi | |
| Leeds |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
-
gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
-
Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
-
Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
-
Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
-
steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
-
Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
-
Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
-
Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
-
Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully
-
Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
-
Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
-
Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
-
Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
-
Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
-
Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
-
Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
-
Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
-
steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
-
Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Hinwo
(@Hinwo2) reported
@virginmedia 2 hour phone calls ending up in the phone line disconnecting before a resolution followed up by no call back. Lies about being copied into emails to field area managers. Complaints that fail to be followed up. I am in awe that this is how new customers are treated
-
Marcus 'dzia dzia' 💙
(@LordSplodge) reported
I still think the best bit about finally blocking YouTube adverts is getting rid of that awful @virginmedia talking lips advert.
-
Lulu 🔸
(@pink_sunset_x) reported
Trying to book an engineer to fix my box that isn’t working @virginmedia want to apply a £25 fee. Don’t think so
-
DJPhoenixUK going to #EGX
(@DJPhoenixUK) reported
@virginmedia would love to renew my contract with you but you are literally double the price of the competition, no movement on price for an existing customer and such slow customer service. #dissapointed
-
Jay
(@ValiantVilla) reported
@virginmedia I last spoke to someone that isn’t a robot an hour ago, I told him that I wanted an engineer to come out, as I’ve been having these on going issues. He told me that they would monitor the connection for the next 24 hours and then they could book it in. (1/2)
-
ln@graphics&art
(@stilletio1) reported
@virginmedia Yea its been so bad in the end a refund of 117 pounds and us migrating to another internet provider. customer service shockingly bad. We are not leaving because of price but one hand doesnt know what the other is doing staff have little or no knowledge.
-
Alison Butler
(@alibutler) reported
@virginmedia Please can I talk to someone about adding data to a phone account. Internet not installed yet in my son's uni house. Has used his phone data up - needs more. Can you help?
-
LittleL
(@DaffodilLouC) reported
@virginmedia Amazing! After a 20minute hold, i got through. I ring up to cancel and within 2 minutes the date is changed! So I've had to pay a silly game of cancelling to get customer service! THIS HAS TAKEN ME 2 DAYS!
-
Antony Jarvis
(@AntonyJarvis) reported
@virginmedia Surely as the service provider you should be telling me that you cannot perform your contractual responsibilities. Why should I have to ask where my service is? My job is to pay for it. Your job is to provide. QED.
-
Alistair Clare
(@alistairclare) reported
Hay @virginmedia - how come you have managed to disable the router at my dads business for the second time in a week & this time no one can turn it back on. Been on the phone for hours today to sort but getting nowhere. Can’t swap to new router yet, but old one disabled. Help!