Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Barnsley, Batley, Normanton, Dewsbury, Huddersfield, Ossett, Wakefield, Cleckheaton, Heckmondwike, Castleford, Mirfield, Liversedge and Brighouse.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Henry Cookson (@henocookie) reported from Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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Jonathan Lawrence (@jl_legend) reported from Leeds, England
@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
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Leon Das (@leondas) reported from Leeds, England
@virginmedia down again
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Paul David Phillips (@paul_phillips83) reported from Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Leon Das (@leondas) reported from Leeds, England
@virginmedia Down again
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Anthony Swain (@awswain) reported from Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Gavin Rees Dance (@gavinr77) reported from Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Jonathan Lawrence (@jl_legend) reported from Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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Dean Bray (@DeanBray1) reported from Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England
@virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .
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Charles R (@chazpr) reported from Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Helen Burnett (@HBurnett28) reported from Bradford, England
@virginmedia shite service again, no internet since 11:50, supposedly no issues in area.
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Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England
@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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Anthony Swain (@awswain) reported from Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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SK (@Shazia5Khan) reported from Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England
My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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Dean Bray (@DeanBray1) reported from Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Inga Vesper (@wekesperos) reported
@samatlounge @virginmedia I wrote them a letter (!) on physical paper (!) saying I was hereby cancelling my contract, and if there's any problem they should get in touch withn 10 working days. It worked. Never heard no more from them. And yes, they are the WORST! Never again!
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Chris (isn't in) Scotland 🇬🇷 (@ScotlandChris1) reported
@wekesperos @samatlounge @virginmedia Never had Virgin Media but threatened legal action over 3 years of multiple unsolicited (3-4 a week) letters a week. That worked too. They do like their printed paper.
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SONJAY (@sonjayb) reported
@virginmedia I am a broadband customer for last 4 years, 6 weeks back I have applied for moving home, but last 2 weeks I am without Internet, trying my best to get the status on the installation. Could you please help on ths
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Jimi (@JimiCullen) reported
@samatlounge @virginmedia I’ve literally cancelled debit cards to get out of similar monthly charges. They make it as easy as possible to sign up and as hard as possible to cancel. Should be illegal
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Simon (@sym_bur) reported
@virginmedia I've had not internet since 2pm. The box is flashing green. I've checked cables. Restarted twice...Help? M36BD is my postcode
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Zoë (@zoeellison_) reported
@samatlounge @virginmedia They hung up on me when I tried to cancel the other month! And they don’t even have hold music, just repetitive adverts for their products 😩
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Chas Newkey-Burden (@allthatchas) reported
@samatlounge @virginmedia Hi Sam, sorry to hear you're having trouble. Can we take it to DM so we look less wankish?
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u.v.ray (@uvray_) reported
@wekesperos @samatlounge @virginmedia Just calm down, pussycats. Calm down. There's some serious **** going down in the world, no point getting yourselves all worked up over Virgin Media.
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woodystocks (@woodystocks1) reported
@virginmedia the worst customer service ever. After speaking to 6 different advisors to renew my package and being assured it will be sorted I have been let down. I’m now left with a 2 year O2 contract I don’t want and my VM contract has not been actioned. Very disappointed.
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Sam Missingham (@samatlounge) reported
@virginmedia After one hour and 4 departments and TERRIBLE service. Why is it so bad? See replies for other terrible customer service.