Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Dewsbury, Barnsley, Bradford, Normanton, Leeds, Cleckheaton, Wakefield, Castleford and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Dewsbury |
TV | |
| Batley |
Internet | |
| Batley |
Internet | |
| Barnsley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Mr Riddlesworth
(@mrriddlesworth) reported
from
Pontefract, England
Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
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James Bushnell Snr
(@jamesb338) reported
from
Huddersfield, England
@virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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surji cair
(@surjicair) reported
from
Bradford, England
@virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@Dizzywizard89) reported
@KingNothing330 @virginmedia Wow that's shocking for a wired connection I get around 140-160mb with a wire but wireless is unusable, my problem is I can't switch IV only been with them 5 month or I'd switch without hesitating lol
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IAN ROSS
(@IANROSS17906507) reported
@virginmedia their costumer service is appalling, they keep on using the Covid excuse, employ more people you charge enough for my package. The only reason I haven’t left is because I can’t take my e-Mail address with me
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Mike Barber
(@MCBPhoto) reported
@virginmedia Contacted Virgin to review our package...was offered EXACTLY the same package...but at a higher cost! And yes...still more than a new customer...what price loyalty?
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Ham #FBPE 🏴🇪🇺
(@HAMM8R) reported
@virginmedia been talking to your team on live chat for 1/2 hr, now been passed to the customer relations and waiting for a reply... price has gone up nearly 30% and its over £50 cheaper if i am a new customer - no discount for long loyal customer!
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Serina Allen
(@serinaallen) reported
@virginmedia The dongle was supposed to be given as a gesture of goodwill, but was never sent. We are now being told it would cost us £20 for only 15gb. An engineer was booked for 29th to fix our wifi, it's now been given to someone else? Ive spent hours on the phone and no one is helping
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john quilter
(@johnyq2509) reported
@virginmedia No. Passed from one tech to another with no resolution . On hold for ages with nothing to show for it. Im still 400mb short of what I am paying for
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Hadi 🇱🇧🇬🇧
(@Hadiisepic) reported
@virginmedia No, it’s been broken for 4 days straight and will be fixed ‘soon’. The only reason why we are still with you is because @Hyperoptic haven’t yet installed cables here up our building yet. Once they do your going straight out the window with our subscription
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(((Greg Barnes)))
(@GregBarnes2) reported
@virginmedia And the tech team will read it and say.. “We need to look at ticket fix P3074251 and turn his phone on” Is this why they keep missing their deadlines because they are sat looking at a forum instead of fixing a simple problem?
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tonyg
(@tonygillick) reported
@Greyham94 @virginmedia Same occurring for me this morning, Tv and internet down with same. Flashing green light, I’m in knocklyon. There is a power outage nearby but my neighbours are not affected which is odd..
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SRJ
(@SRJ90383018) reported
Most customers service is provided by @virginmedia