Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Huddersfield, Batley, Shipley, Wakefield, Normanton, Barnsley, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Bradford |
Wi-fi | |
| Huddersfield |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Huddersfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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george alan saunders
(@allg64) reported
@virginmedia i tried to make a payment i could i tried last moth same result i cant remmer my passwrd so my only soluton is to leave virgin media i would be and am reluctant to do this a i have been very hapoy with the service but i am left with no other choice
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Bob Fell
(@RobFell) reported
@virginmedia what the hell is going on Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012055397. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/11/2025
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Bob Fell
(@RobFell) reported
@virginmedia what the hell is going on Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012055397. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/11/2025
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george alan saunders
(@allg64) reported
@virginmedia i tried to make a payment i could i tried last moth same result i cant remmer my passwrd so my only soluton is to leave virgin media i would be and am reluctant to do this a i have been very hapoy with the service but i am left with no other choice
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george alan saunders
(@allg64) reported
@virginmedia i tried to make a payment i could i tried last moth same result i cant remmer my passwrd so my only soluton is to leave virgin media i would be and am reluctant to do this a i have been very hapoy with the service but i am left with no other choice
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Natalie
(@Natalie12319) reported
@virginmedia Wtf? So you’re allowed to help on one social media site but not another? Ridiculous. Thanks for trying to help anyways, appreciated
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Bob Fell
(@RobFell) reported
@virginmedia what the hell is going on Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012055397. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/11/2025
-
Bob Fell
(@RobFell) reported
@virginmedia what the hell is going on Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012055397. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/11/2025
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Natalie
(@Natalie12319) reported
@virginmedia Wtf? So you’re allowed to help on one social media site but not another? Ridiculous. Thanks for trying to help anyways, appreciated
-
george alan saunders
(@allg64) reported
@virginmedia i tried to make a payment i could i tried last moth same result i cant remmer my passwrd so my only soluton is to leave virgin media i would be and am reluctant to do this a i have been very hapoy with the service but i am left with no other choice