Virgin Media outages and service status in Wakefield, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Wakefield, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 21, 6:51 PM GMT+1.
- Internet (59%)
- Wi-fi (21%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in Wakefield come from postal codes WF1 , WF3 and WF4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Leeds, Wakefield, Batley, Huddersfield, Barnsley, Bradford, Brighouse, Pontefract, Cleckheaton, Liversedge, Castleford, Pudsey, and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton
|
Internet | 5 hours ago |
|
Leeds
|
Internet | 6 hours ago |
|
Wakefield
|
Internet | 7 hours ago |
|
Batley
|
Internet | 2 days ago |
|
Normanton
|
Internet | 3 days ago |
|
Wakefield
|
Internet | 3 days ago |
Nearby cities with recent reports
7 recent signals
5 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia No it didn’t help, what is the score SL V England John
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Jim Johnson (@jim_johnson24) reported from Shepley, England@virginmedia 7 days and still no @O2 resolution
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Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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Syd MC (@63Syd) reported from Huddersfield, England@virginmedia Logged in first time and no problems but since then I get this screen
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Phil Turner (@philter66) reported from Leeds, England@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Sam Walker (@SamWalker03) reported from Leeds, England@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Martin Lowrie (@ringroads) reported from Leeds, England@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Porrohman (@AndyHiggs1) reported from Huddersfield, England@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Barry (@Barry80901949) reported from Bradford, England@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Dom Burch ⤴️ (@domburch) reported from Bradford, England@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Michael Edwards (@MENorthAffinity) reported from Leeds, EnglandIt feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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khuram (@khurambfd) reported from Bradford, England@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England@vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cobes (@AFC_OSRS) reported@AndyBtheatre @Simon_Whale @virginmedia Same here I had virgin for many years, never had issues always sorted my problems (not many) only changed as they dont cover my new area, and everything we had on virgin worked out £50 cheaper with sky.
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G IREL (@TJAYIREL) reported@virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.
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chris speller (@chris_speller) reported@Simon_Whale @virginmedia @richardbranson Never had a problem with them, they sent me the packaging when I left to send it back and it was free postage so hardly difficult , terms and conditions does state to send it back so if you choose not to then that’s your lookout ..
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Jeremy Leeor (@JXXSL) reported@gwfvrowell @virginmedia The word "service" is a stretch.
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Leo Gheorghita (@leogheorghita) reported@virginmedia @gwfvrowell In general you help with nothing.
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Simon Gallagher (@SiGallagher) reported@virginmedia I have DMed about an issue: please reply to me. And quickly so I don’t end up with 10 scam artist accounts replying to this.
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laura myers (@treblewinners99) reported@Simon_Whale @virginmedia Cancel your card !!!
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BriBiotech (@bribiotech) reported@Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.
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— (@Kurt_Bimpson) reported@DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company
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Alex (@AJ01991) reported@Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.