Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/14/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Normanton, Castleford, Barnsley, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury and Holmfirth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomBatley Internet
United KingdomLeeds Total Blackout
United KingdomBatley Phone
United KingdomBradford Wi-fi
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia That checker like my service doesn't work

  • MatthewJP2014 Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • bezzyboy88 Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Featherstone, England

    @virginmedia @Virgin Terrible service

  • Bexwa Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • SamWatt30745054 Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

  • SamWatt30745054 Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia No it didn’t help, what is the score SL V England John

  • Nigel_BigNn Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • SamWatt30745054 Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

  • suellen2623 sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

  • Churchill0782 The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • les_sole Les Sole (@les_sole) reported

    @virginmedia Maybe there is some legal channel I can consider as I am not getting the service I am paying for.

  • mark_mrheating Mark Richardson (@mark_mrheating) reported

    @virginmedia your customer service is a disgrace. The service you provide is abysmal. Broadband never working and trying to contact you is impossible. No wonder all your customers are leaving. Joke of a company

  • UmairUchiha Umair (@UmairUchiha) reported

    @virginmedia Bad signal

  • magnoliatoaster John Taylor (@magnoliatoaster) reported

    @virginmedia No I will not use your service checker page. I’m now trying to set up the SuperHub in modem mode so I don’t have to use your crap hardware for my WiFi. I’ve purchased a quality router but, of course, I can’t get it to work because the SuperHub is causing problems. Utter rubbish

  • dani_johanna Dani Webster (@dani_johanna) reported

    @virginmedia Yes, all devices. The hub has a static yellow light, and if it does appear on my WiFi list, it says 'conmection failed' every time. I've already done resets, turning off/on and that whole process, and it's still not working

  • ausalex Alex (@ausalex) reported

    @virginmedia Why can’t I just email someone rather than have to call all the time. It’s simple, make it ten pounds or cancel it.

  • UmairUchiha Umair (@UmairUchiha) reported

    @virginmedia Not in our area but my home yea, when I updated and changed my contract which was finishing soon, (btw worst customer service ever) I told them I got broadband problems something is wrong yesterday they suppose to come. They called and said “ we fixed it online” it’s not fixed

  • Jxs_b J 🇩🇿 (@Jxs_b) reported

    Paying over £60 for bs service @virginmedia

  • PascalLTH Pascal 🇪🇺🇬🇧 (@PascalLTH) reported

    @virginmedia Already have. Almost 1am is the time given. And it's said that since the start of this outage, several hours ago. Does it really take 7-8 hours for something like this to be fixed?

  • sandman1600 Steve Taylor (@sandman1600) reported

    Hi @virginmedia I’ve just spent 30 minutes on a diagnostic call trying to sort out a problem with our TV service. When it became apparent that the repeated reboots and channel changing wasn’t going to solve the problem, you disconnected the call. Bit sick of this awful service.