Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Barnsley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Bradford, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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rubyloonat
(@rubyloonat) reported
from
Dewsbury, England
Fix the connection @virginmedia no internet all morning and afternoon 🙄so frustrating #virginmediadown
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Jordan Green
(@Greeny1911) reported
from
Bradford, England
@virginmedia I’m having at least 5 internet drop outs a day in the last two weeks. It’s affecting my work and recreation after work. What is wrong with your service. Pay a fortune every month for constant drop outs. Absolutely appalling
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia when u going to fix my net and TV it been down for 12 Hours no TV channel and net I pay £88 month
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
And now @virginmedia are saying they can’t see what the issue is. Absolutely incredible.
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@virginmedia My service is faulty because I don’t have it. We moved home two weeks ago and were told someone would be here yesterday to install. Nobody turned up. And now nobody can tell me exactly when I should expect someone!
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Gurdev Singh
(@GurdevSingh456) reported
from
Leeds, England
@virginmedia fix the bloody internet already 😡!!
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Andrew Tynan
(@andyairfix) reported
from
Crigglestone, England
@virginmedia After 10!! Yes 10 phone calls to customer services over the last week,we are still waiting for confirmation that a Booster has been dispatched and not one advisor can answer the question.#frustrating#appauling😡customerservice#nonethewiser!
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Nick
(@MrNickWalker) reported
from
Leeds, England
@virginmedia Hi, no nothing listed but keeps slowing down.
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia Lol 😂 oh @virginmedia how you never fail to understand. I’ve gone over of this had 2 engineers to home a manager has been meaning to call me for 3-4 weeks
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia Nope it's all Chanels and this happens after turning on but it will fix it's self couple of hours later been going on a couple of weeks now
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Adele Hall❤
(@spikeshunny) reported
from
Brighouse, England
@virginmedia Nope this service is a joke
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Adele Hall❤
(@spikeshunny) reported
from
Huddersfield, England
@virginmedia I’ve already done that, and you’ve cancelled the engineer visit cos there is a network problem
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Warwick Andrews
(@wozandroos) reported
from
Leeds, England
@TomHuelin1 @virginmedia @vmbusiness Been ‘unstable’ all day ... in home office & home #frustrated
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia internet is down I get it, supposed to be back up at 6 and then updated for 11 ! . I’m having to use my phone connection as a modem to do my job. This is ridiculous.
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@LaurakBuzz @virginmedia Dito! I’ve been waiting for them to fix mine for around 2 months! Still waiting for a manager to call me back. Their customers service is despicable! They really don’t care but continue to take your money!
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@jmarchy @virginmedia Been alright with us so far mate. But the service today has been absolutely woeful. Nobody has been able to give me an answer, so basically I’m currently paying for something I’m not getting.
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia Surprise surprise is gone down again ..
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Naomi R Carlisle
(@Nomfosse2011) reported
from
Leeds, England
@virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine
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Danny Gartside™
(@Danny_Gartside) reported
from
Crigglestone, England
@virginmedia hi folks. Struggling to get some support. I have no connections for my hub to tv box. Struggling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Tray
(@LizTray) reported
@virginmedia Why didn't you just check further and see that the issue was fixed? You know I'm in N8. You could check your own page on my behalf and then you'd know. Honestly, Virgin have the most useless social channel known on earth.
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William Leitch
(@RPGHopper) reported
@virginmedia On average we have between 13 and 17 devices connected. The teams solution was simply to cut down on what we’re using. Or pay for a higher line. Most devices are smart devices (Echo dots) or phones.
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「Ben Ⓥ」
(@benrobart) reported
@virginmedia Like I said, I'm not paying in arrears, so it's on you to stop the service once I stop paying. Virgin have breached the contract by not offering anywhere near the promised service, so it's a free get-out clause for me! I'll be back tomorrow to report yet more shoddy service👍
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That ObsoleteMule
(@IamNotTevez) reported
@virginmedia It says the service is ok, we are restarting the hub every few hours (the hub 3 is absolute garbage), if you check I'm complaining about the hub 3 every other month. We are also paying for virgin boosters that do nothing
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Ben Evans
(@benmevans) reported
@virginmedia I'm not on Virgin Mobile so can't dial 150. When I dial 0345 454 1111, option two is Virgin Mobile. That can't be right? I've gone through the necessary steps by phoning customer services and it's lead back to where I was at the start of this conversation.
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Jeremy Milnes
(@JeremyMilnes) reported
@virginmedia Thanks but I really don’t want to waste any more time. I appreciate your speedy replies. Pity your customer service team aren’t as polite or as quick to respond.
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Jennifer Dean 🦇
(@BD4___) reported
@virginmedia If i go online and register as a new customer i can put it in my name. What more complications can there be? Im not responsible for payment of the bill and you wont let me be so if i stop paying there isnt much you can do about it.
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Glenn Cooper
(@G6nnc) reported
@virginmedia when are you going to sort out the hub 4 issues? I need the WiFi pods, and not in stock, and the Virgin Connect app won't work with hub 4. Useless.
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John
(@Johncouk) reported
@virginmedia how come I see an advert offering new customers the same broadband I am on for a lot less and also including £75 voucher?!? Is that a bad joke or just the usual slap in the face for existing loyal customers?
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Steven McMahon
(@StevenMcMahon78) reported
@virginmedia what is the best number to discuss the fibre broadband you supply to my property as it really is not up to the standard I expect or pay for when attempting to work from home. Since the beginning of this year the service has unfortunately been "terrible"!!!