Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Dewsbury, Holmfirth, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Normanton, Barnsley, Heckmondwike, Pontefract, Castleford and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV | |
| Batley |
Internet | |
| Leeds |
Total Blackout | |
| Batley |
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Heaton Creative Photography
(@heatoncreative) reported
from
Castleford, England
@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Warren Wooldridge
(@wwooldridge) reported
Right I’ve spent nearly two hours on a call to @virginmedia getting angrier by the minute 😡 so can anyone recommend a decent service provider that’s ok for working from home and streaming with 10-12 devices connected that doesn’t drop from 300mb to 14mb 25 feet from the router
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Andy Clark
(@superchef1512) reported
@virginmedia as usual your online chat does not work phone you, well I have not got a day to spare, my contract up end of month so what should I do #🤔🤔🤔🤔🤔leave #for your info online chat never works
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Miss McGuigan
(@MissMcGuigan4) reported
@virginmedia could you send me a direct complaint email. The portal won't let me log in stating it doesnt recognise my email address so I can't use the online form. I am a new customer.
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zacrotic
(@zacrotic) reported
Am I the only one having difficulty contacting Virgin Media. My contract with them is days away from ending, they sent me a new estimate increasing their price for an ever diminishing service. I have no intention of continuing with them. Their service has been appealing.
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James
(@Jimmyreem84) reported
@virginmedia You’re not listening. I said I already have for 1 hour and a half and you want me to do it again? Who exactly do I talk to when they said they can’t help me? This is a horrendous attempt at a resolution. Do you think this is acceptable?
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Scream Nevermore Won't Wheesht
(@GrumpyEuryale) reported
@tryingattimes @virginmedia I've been trying to get them to close an old account for around 10 years. It's in credit, but it still shows up on credit reports. Their customer support is useless.
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Marian
(@MarianRose76) reported
@virginmedia We have already signed up to a deal with yourselves, the O2 deal with Amazon prime and Disney+ as part of our virgin media volt package. We can’t access the Disney+ as no one knows how. I have the app in my tv but no login info is forthcoming.
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RMan
(@RMan89458762) reported
@virginmedia @EGX worst customer service exerience ever and top it off been an existing customer for long time I get better deal if I leave and join them. what a joke of company
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Jamie welch
(@jay_w10) reported
@virginmedia The actual wired internet is bad aswell and is worse since I upgraded. I need a engineer/technician to come and sort it
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Jaime Jones
(@JaimeJ6177) reported
@virginmedia Really, they offered us half the speed for a £9 deduction! Even that’s more expensive than you introductory offer for a worse service. Customer service were laughing at my partner when he suggested half the service should be half the price @jaykendo