Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Normanton, Barnsley, Leeds, Cleckheaton, Wakefield, Castleford, Dewsbury and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Normanton |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Heaton Creative Photography
(@heatoncreative) reported
from
Castleford, England
@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leonard
(@leonarddcfc84) reported
@ChasMooney1 @virginmedia 1. You would have also received a new customer offer when you joined. 2. Give them your 30 days notice, ignore the first offer they give you to stay. Wait until you get a good offer, you can always cancel your cancellation the day before the 30 days.
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Mack
(@Mackr_92) reported
@kieranAeS @virginmedia Had my eyes out & pants down.
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Darren
(@Darren_Temple) reported
@virginmedia online service to get through to retentions absolutely shocking. Decide to ring up and call handling was appalling just told them to cancel TV and Broadband service, communications with your off shore department was impossible. Not intending to leave but I have now
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🐌🧋🧊
(@MoneySluggy) reported
Virgin media down or just my con?
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Ally Mason
(@allym08) reported
@virginmedia It happens from time to time on other channels but was particularly noticeable on the uhd channel. Internet suggests that this is a long term known issue. Surely not? What can be done resolve? I’m noticing it more on other channels and it’s very annoying/ disappointing!
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EmaLou
(@emmalouhurst) reported
@virginmedia what is happening with the phone lines in Golborne (WA3) my nan aged 87 has been without a working phone line since Friday. This has left her emergency lifeline useless and she lives alone. She is extremely vulnerable and needs this sorting urgently!
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Pete Brown
(@PeteBrownBeer) reported
@virginmedia Basically can’t watch any streaming services. Whole street suffers the same issue.
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A Rangers Life
(@18Rangers72) reported
14 straight hours @virginmedia has been down now. Awful service and now the 3rd time in 10 days.
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Anthony Johnson
(@Tonyhornet65) reported
@virginmedia No. I’ve spoken to one person and he clearly didn’t have a clue. Tbh, I don’t need to know. You offer the service and I presume you know how to provide it without me wasting my time - I was on the phone for 45 minutes!
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seher
(@sxhxrxb) reported
@virginmedia CAN U FIX THE WIFI FFS. BEFORE I HAVE A MENTAL BREAKDOWN 😢