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Virgin Media

Virgin Media Outage Report in Wakefield, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Normanton, Huddersfield, Leeds, Holmfirth, Wakefield, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Bradford Internet 9 hours ago
Bradford Internet 17 hours ago
Batley Wi-fi 1 day ago
Bradford Internet 1 day ago
Batley Internet 1 day ago
Normanton Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Jameslyttle9
    James lyttle (@Jameslyttle9) reported from Dewsbury, England

    @diskin182 @virginmedia Reception is shit here on 4g, wish I’d saved some of them magazines now 😂

  • ChrisGibbs9973
    Chris Gibbs (@ChrisGibbs9973) reported from Wakefield, England

    Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect

  • driffield107
    wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them

  • 0ssettTerrier
    Paul (@0ssettTerrier) reported from Ossett, England

    @Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.

  • tjchitt86
    Tom Chittenden (@tjchitt86) reported from Huddersfield, England

    @virginmedia you incorrectly disconnected my broadband on Thursday and said it would be reconnected within 24 hours. Its now the end of Tuesday and we're still without Internet. My wife needs Internet to work from home. Please help

  • awswain
    Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing

  • huggybecky_1975
    Becky Nicholson (@huggybecky_1975) reported from Leeds, England

    @virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.

  • vickyszulist
    Vicky Szulist (@vickyszulist) reported from Brighouse, England

    Nothing happens for days then today- a shooting in Brighouse; a large brown cow coming in the opposite direction on my walk through Bradley Woods; my dad being visited by a nurse in full PPE followed by a call from his neighbour to check he is ok and finally virgin media is down

  • Wormdogg
    Ryan HTAFC ⭐️⭐️⭐️ (@Wormdogg) reported from Kirkburton, England

    Finally got an appointment for a @virginmedia engineer to visit today between 08:00-12:00. What a surprise, no show and no call to explain why they aren’t coming/turning up late. Best part of 2 weeks with an intermittent service now I’d unacceptable.

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    @virginmedia I work in a customer service contact centre. If any of our agents were as unhelpful as any of your channels there would be disciplinary procedures. Every single time I've dealt with Virgin it's the same. An insincere apology and advice that I already know.

  • yamu06
    Yamu Matarr (@yamu06) reported from Leeds, England

    @virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia

  • beccaAjones
    Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s rubbish it never works

  • WingedAsarath
    Charlotte Mather (@WingedAsarath) reported from Leeds, England

    Looks like Virgin Media internet is down UK-wide. And Animal Crossing won't play ball with my phone tethering to visit a friend's island. Guess it's time for a bath until this is fixed.

  • Cgrundy88
    CG88 (@Cgrundy88) reported from Huddersfield, England

    @virginmedia hi, my 100mb connection keeps dropping out randomly. There is no set time or set amount of times but it does it every day, usually 3 to 6 times a day. I have reset the hub and it makes no difference. What can I do before I cancel the contract. Please help

  • sameer_shxh
    Sameer (@sameer_shxh) reported from Leeds, England

    @kylemaguire93 Virgin media outage across the whole of UK 😂

  • BennyLarks
    Ben Larkin (@BennyLarks) reported from Wakefield, England

    @haseeb1986 I did not laugh... quite liked the idea. And was a victim of this stupid virgin media thing last night!

  • girishsolanki
    Girish Solanki (@girishsolanki) reported from Leeds, England

    @SureshChohan @virginmedia No phone line either , and internet is still down

  • CllrRalphBerry
    Ralph Berry is Distanced🌹🚃 (@CllrRalphBerry) reported from Bradford, England

    @virginmedia No access to your phones Broadband down non internet in Shipley . What's the update Work from home thing..sort of matters

  • StephenAdams79
    stephen (@StephenAdams79) reported from Dewsbury, England

    @virginmedia you are shit.

  • james_m_carter
    James Carter (@james_m_carter) reported from Huddersfield, England

    @faz2206 @virginmedia Honestly if I could move away from them I would. I have en engineer visiting tomorrow, so🤞they sort my issues out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AllDayPolls100
    UK/USA (@AllDayPolls100) reported

    My virgin hub 4 has burned out, leaving a worrying smell to wake up to. Now we have no internet and the house could have burnt down @virginmedia

  • joanne37m
    Joanne 💙 (@joanne37m) reported

    Dreadful service @virginmedia for broadband in my new home equipment arrived late internet not working no technician available till 8th ,a week after it should be live,not helpful at all for my 16yr old studying for exams in 3 weeks Absolutely dreadful 😡

  • PaulCalverley9
    Paul Calvers (@PaulCalverley9) reported

    @virginmedia I have explained numerous times to various members of your team that the WiFi cuts out then works cuts out then works I have reset my hub 3 numerous times but still the same problem. All I have asked is a simple swap out of my hub for the 3 or 4

  • janrobnor
    Jane Norris (@janrobnor) reported

    @virginmedia No one has contacted us - we just want reliable Wi-Fi at home and to be compensated for having to keep using our 4G - essentially we are paying for a service we are not getting!

  • anthony_murphy1
    Anthony Murphy (@anthony_murphy1) reported

    @virginmedia The resolution was a discount applied to the account for 18 months. My contract should end in 11 months (March 2022) but your systems don't like that so my contract currently ends in Oct 2022 until someone takes the time to manually change it. Nothing is ever easy with Virgin.

  • hornstar65
    Michelle Goddard (@hornstar65) reported

    @virginmedia As I'm not the person whose phone it is, I doubt very much due to data protection etc, that they will be able to help me?

  • thefamous1886
    The Famous 1886 (@thefamous1886) reported

    @virginmedia morning, I don't appear to have a 4G or any mobile data connection currently. I'm in Gloucestershire. Any issues?

  • DORIGHT1011
    Dudders (@DORIGHT1011) reported

    @virginmedia Service centre says no faults. Gadget dept say it’s a service centre fix. Been round in circles for 2 days. Customer retention team bounce me back to service centre. I need an engineer but no one will book me one.

  • anthony_murphy1
    Anthony Murphy (@anthony_murphy1) reported

    @virginmedia No, because we managed to resolve this one complaint in a phone call, which could have happened if Virgin dialled my number on Friday instead of lying on an email.

  • itsmetherealJG
    Jamie Goffin (@itsmetherealJG) reported

    @virginmedia You can’t seem to do it from here or on the phone, you’ve took our bank details, sent the equipment and not provided the service. We will return the equipment and cancel the direct debit. Will just wait for for BT who have been superior with CS. Very stressful @virginmedia