Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Cleckheaton, Normanton, Huddersfield, Shipley, Wakefield, Barnsley, Liversedge, Pudsey, Dewsbury, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
@virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia It says no known issue so no
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TeamFury 🤴🏼
(@oliversmith66) reported
from
Leeds, England
@Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin
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Jack Clarkson
(@jacksplats) reported
from
Leeds, England
@virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩
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JamieUK
(@JamieLee76) reported
from
Leeds, England
@virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service
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Danny™
(@IDanzoh) reported
from
Wakefield, England
@virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down
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Rich Kershaw
(@richk13) reported
from
Huddersfield, England
@virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you
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Jamie Gash
(@JamieGash3) reported
from
Wibsey, England
Never trust @virginmedia mobile in the uk they are full of shit
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Vegan_nick.h
(@nickholding01) reported
from
Leeds, England
@virginmedia That's where the problem started in the first place so absolutely no point ringing
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄
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Simon Jackson
(@sijackson77) reported
from
Dewsbury, England
@virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
@virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.
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Oliver Short
(@OliverShort574) reported
from
Barnsley, England
@virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!
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Dave bell
(@bluemoonerdave) reported
from
Huddersfield, England
@virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.
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Mary-Ann 🔮
(@Ma_Loudie) reported
from
Huddersfield, England
Hi @virginmedia my internet is still not working and you have still not responded to me. Any help would be appreciated, thanks.
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Vegan_nick.h
(@nickholding01) reported
from
Wakefield, England
@virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia If you keep calling me EVERY DAY on my landline and mobile telling me to ugrade my TIVO box I will have you done for harassment!!! You’ve already told me I have the newest box & it’s an error but your Indian call centre do not understand me!!! #complaint #harrassment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Chris37624363) reported
@virginmedia How are things? Called an engineer out yesterday, confirmed there was a fault for a few of us. Said they would be out last night to fix. What do you think has happened 5 minutes ago?
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Parked Up Anywhere ⎊
(@parkedanywhere) reported
@virginmedia how can you offer people fast broadband YET your actual website is ALWAYS having problems? Just curious 🤨🤔
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Nick White
(@nhwhite1) reported
@virginmedia So your best customer service is to put up with no broadband, incomplete TV coverage, one part of my package not working at all due to Virgin removing it, until Thursday???? I would say unbelievable but sadly it's not.
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Stu
(@sjthemarsh) reported
@virginmedia Yesterday at 1830/1900. Your team didn’t confirm anything, the automated line confirmed there was an outage. It’s still persisting, with no further information on what the nature of the fault is or when it will be resolved.
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Misseffay
(@MisSeffay) reported
@virginmedia hello! Been trying to create an account on VM Community to lodge a complaint but can’t as website says username is contained in password (it’s not!). Been going on for weeks and we need to contact assistance team!
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Paul Dexter
(@PaulDexter) reported
@virginmedia Unfortunately not, I was very happy to hear the offers I had to confirm I was the account holder, the first line of my address and post code, before any offers could be mentioned. I have been down this road before the next questions would be letters of password. You called me!
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james turner
(@jamesturner2109) reported
@virginmedia Ok I’ve text but your customer service reps are a joke .
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Pam Giles
(@Ilikecreamcakes) reported
@virginmedia I’ve raised a complaint after trying since 7/7/22 to renew my contract. Misinformed by Virgin agents and still my account shows the wrong contract info. Reply to my complaint doesn’t add up either!
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Nicola Connolly
(@njconnolly2000) reported
@virginmedia I signed up to have broadband installed back in June, you have cancelled my installation 4 times now, either on the day or late the night before. No info, no explanation. This is disgusting and appalling customer service, been waiting 4 months now and want to cancel
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Monkenstien.
(@3_monk) reported
from
Beechwood, Wales
@virginmedia I get your bills, that is how I realised as a loyal customer I am paying £40 plus a month for Internet access only. Fortunately for me and not for you BT Openreach have been installing fibre to home allowing me greater negotiating power as tou have no respect for loyalty.