Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2 and WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/12/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Castleford, Barnsley, Cleckheaton, Bradford, Brighouse, Wakefield, Normanton, Liversedge, Dewsbury and Holmfirth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomLeeds Wi-fi
United KingdomBatley E-mail
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • Gav_Leaf Gav Leaf (@Gav_Leaf) reported from Castleford, England

    ....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • karls2121 Karla (@karls2121) reported from Leeds, England

    Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏

  • charlottegrifff charlotte griffiths (@charlottegrifff) reported from Dewsbury, England

    @comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌

  • organised Shay (@organised) reported from Wakefield, England

    @daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!

  • afallenknight17 Noah Wilde (@afallenknight17) reported from Bradford, England

    Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

  • jaymzzb James Brook Photography (@jaymzzb) reported from Brighouse, England

    @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidCannings David Cannings (@DavidCannings) reported

    @virginmedia I dare not connect my new hub 4. I connected my first one and no smart plugs would work it set up. It wads nightmare. Customer service re instated my old hub 3 and it’s perfect. I was sent a replacement but I’m wary about going through the same mess again unless theres a fix.

  • BRuth6 Ruth (@BRuth6) reported

    @virginmedia Is VM serious about providing us with proper broadband and proper Technical help?

  • HereticOSJC Mike Frost (@HereticOSJC) reported

    @virginmedia Its on going since Friday when I upgraded to Gig1. Its like a updated to a fast speed but got a more unstable line.

  • ansondavid1988 David LUFC Anson (@ansondavid1988) reported

    @virginmedia if I'm a omph customer how do I go about getting the new 360

  • thyrzaabrahams thyrza abrahams (@thyrzaabrahams) reported

    @virginmedia hi, I’ve been on hold for ages trying to cancel my wifi- is there an email address I can contact instead please?

  • mikeeddie83 michael edwards (@mikeeddie83) reported

    @OldSparky6 @virginmedia @LozzaFox Not at all, i do have virgin internet though so know how bad it can be sometimes, like all internet providers

  • Knightr93881241 80skid (@Knightr93881241) reported

    @virginmedia hi I wanted to complain regarding price increase for my broadband ! Trying to get to speak to someone on the phone but proving difficult! Is there anyone on here who can help ?

  • OmarAbdulgani Omar (@OmarAbdulgani) reported

    @virginmedia It's still having issues. It's been a nightmare for months. Same old story. I've asked for an engineer to visit, but nothing

  • JamieSc02295185 Jamie Scott (@JamieSc02295185) reported

    @virginmedia Hi Virgin Media. Having transferred successfully to Talk Talk we have two remaining issues with Virgin. 1) We are receiving calls fro yourselves about our account. We believe these to be hoax calls but feel it right to let you know.

  • paulccdot Paul Foster (@paulccdot) reported

    @virginmedia I want to send you an email cancelling the VAT receipt you send me. I have looked at these things on the web site but I couldn’t find a simple email address. Pleas help