Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Wakefield, Batley, Normanton, Leeds, Barnsley, Pontefract, Bradford, Huddersfield, Cleckheaton, Brighouse, Liversedge, and Castleford.

City	Problem Type	Report Time
Wakefield	Internet	2 hours ago
Wakefield	Internet	13 hours ago
Batley	Internet	14 hours ago
Normanton	Internet	16 hours ago
Leeds	Internet	23 hours ago
Batley	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Guy Leech (@guyrleech) reported 3 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Jim Johnson (@jim_johnson24) reported 11 minutes ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 12 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Sam Walker (@SamWalker03) reported 13 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  That Heaton Mess (@GavHeaton) reported 14 minutes ago from Wibsey, England

  @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

• 
  Barry (@Barry80901949) reported 15 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 30 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Helen Burnett (@HBurnett28) reported 36 minutes ago from Bradford, England

  @virginmedia our service has gone off again - no tv or internet, appalling service.

• 
  BCB 106.6fm (@bcbradio) reported 38 minutes ago from Bradford, England

  18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

• 
  Ashley Hirst (@ashleyhirst15) reported 38 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  Paul David Phillips (@paul_phillips83) reported 38 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  anne l (@annie7hudds) reported 39 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Jamie Whalley (@jamiewhalley87) reported 42 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  Christine Pilkington (@Pilki) reported 45 minutes ago from Bradford, England

  @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

• 
  Martin Caine (@MartinCaine) reported 46 minutes ago from Huddersfield, England

  @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

• 
  Vid (@vid_mitra8) reported 47 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  khuram (@khurambfd) reported 48 minutes ago from Bradford, England

  @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

• 
  Sam Watts (@SamWatt30745054) reported 50 minutes ago from Barnsley, England

  @virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for

• 
  Chris McCulloch (@Chm14Mc) reported 53 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Matthew Preston (@MatthewJP2014) reported 58 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John James (@Temuing) reported 1 minute ago

  @virginmedia why does my Internet go down around 11.00am every day for 10 to 15 minutes?

• 
  Wilko 🇬🇧 (@Darren_W70) reported 4 minutes ago

  @virginmedia Not TV we have problems with You installed our fibre on the 29th still isn't working. Every time I call the operator goes through the same script then sends out an engineer. 3 visits so far they all say it's IT. Left my disabled wife and family without internet.

• 
  Arren Davey (@ArrenDavey) reported 5 minutes ago

  @virginmedia spent 3 hrd online sorting renewal . Virgin rang me daily for 2 wks (while at work). Told them contact them. 3 hours on chat, still wasn’t resolved. raised a complaint. Renewed via link but sent 3 sets of Order docs. Need help

• 
  charles Ψ (@devilsaviour_) reported 6 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 13 minutes ago

  @virginmedia Not my account so I can speak you about it. What happens though is, you start a stream and then it corrupts, goes to a black screen and goes to a “Error code: COMPO” then closes. This is not network related, it’s not a box issue. It is an issue with authentication

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 14 minutes ago

  @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help

• 
  Ravi Pal (@ravipal1214) reported 14 minutes ago

  @virginmedia customer. Activated 24 July on Gig1. Nine days in: WiFi works in one floor of my house, upload is 40% below spec on router, I’ve been told I cannot order the equipment needed to fix it. 90 minutes on chat today produced a £5 offer and a suggestion that I cancel. Detail below. 🧵

• 
  Nick. I’m just this guy, y’know? (@BettererBack) reported 15 minutes ago

  @jayemdee63 Virgin media. Awful.

• 
  rhi (@travichughes) reported 15 minutes ago

  @j_ball13 @virginmedia our files or something so we couldn’t even join back on that network