Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Pontefract, Wakefield, Batley, Huddersfield, Bradford, Barnsley, Leeds, Dewsbury, Castleford, Cleckheaton, Normanton, and Holmfirth.

City	Problem Type	Report Time
Pontefract	Internet	3 hours ago
Wakefield	E-mail	10 hours ago
Batley	Internet	15 hours ago
Huddersfield	TV	1 day ago
Bradford	TV	1 day ago
Huddersfield	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Aidan Carey (@Aidan1964) reported 4 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Sam Watts (@SamWatt30745054) reported 8 minutes ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Rees (@Rees_2807) reported 14 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Daryl Beaumont (@DarylBeaumont2) reported 16 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Christine Pilkington (@Pilki) reported 18 minutes ago from Bradford, England

  @virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!

• 
  Martin Lowrie (@ringroads) reported 19 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Sam Walker (@SamWalker03) reported 20 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  Sam Walker (@SamWalker03) reported 24 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Syd MC (@63Syd) reported 28 minutes ago from Huddersfield, England

  @virginmedia Logged in first time and no problems but since then I get this screen

• 
  michael davies (@mikeydavies86uk) reported 32 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  maria (@mariaspears) reported 39 minutes ago from Huddersfield, England

  @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

• 
  Paul Waite (@plrw2010) reported 41 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 47 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  Phil Turner (@philter66) reported 47 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Padge 👌 (@AdamPagett3) reported 50 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Tom Lawlor (@trlawlor) reported 51 minutes ago from Leeds, England

  @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 55 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Vid (@vid_mitra8) reported 56 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  John Leeson (@Jp_Leeson) reported 58 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  anne l (@annie7hudds) reported 59 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Justa (@SteveJusta) reported 2 minutes ago

  @virginmedia @bisho32287 How much of a refund are we all getting @virginmedia ? I just knew when the fix time estimate said 5:05 that it wouldn't be - why not just give the real estimate instead of this nonsense?!

• 
  Martyn D (@MartynDunnett) reported 4 minutes ago

  @virginmedia I hope that includes fixing BBC 1 as it's being playing up with this issue. (blank screen)

• 
  Daryl Antony Horn (@heyheyhandsome) reported 13 minutes ago

  @virginmedia guys, we’ve had a complete broadband outage now for some hours in BH14. We need this to be able to do our jobs over the weekend. Service update estimates fix by 20th May which is frankly unacceptable. Can you give me a real time update of when to expect service?

• 
  Orla "You're not a sucker to have integrity" (@Orlaaus) reported 14 minutes ago

  @TadhgHickey worst day for Virgin Media TV service to go down!

• 
  AnnieGE2 (@AnnieGE2) reported 15 minutes ago

  @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking

• 
  M E B 👓 💙 (@mrsmosieposie) reported 20 minutes ago

  @virginmedia very frustrating trying to claim my Refer a friend reward Several attempts but keeps saying password not valid and account number not valid when I have entered them both correctly. Expires tomorrow! Help please.

• 
  Alex (@Ahead18251112) reported 20 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported 21 minutes ago

  @virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 22 minutes ago

  @virginmedia Hope we are getting a refund for loss of service!

• 
  Gillian Carrick (@gillian_carrick) reported 22 minutes ago

  @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?