Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/11/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Heckmondwike, Huddersfield, Bradford, Leeds, Wakefield, Barnsley, Normanton, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Total Blackout
United KingdomBatley TV
United KingdomHeckmondwike Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    @virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • ron3stripes ronald fox (@ron3stripes) reported from Royston, England

    @virginmedia can you explain to me why you have used my property to fix cable to enter next door without my permission.

  • laurenemily234 Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jemski7 Jem kunz (@jemski7) reported

    @virginmedia Firstly, would virgin want to put a years rental on that fix date? Secondly, what IS the problem? We can handle details. Thirdly, why is your online system saying everything is fine and your phone system and fact says not. Fourthly,

  • TelfordNicola Nicola Telford (@TelfordNicola) reported

    @virginmedia please can someone contact me about an outage ive had for 5 days on my tv and i have now been told not until after Christmas ...cutomer services have said there is nothing else they can do.

  • xxlucyocxx Lucy O'Callaghan (@xxlucyocxx) reported

    @virginmedia Shame on me for having a hospital appointment on a day your engineer was coming, oh accept I didnt he was supposed to come on Wednesday when I was home all day but actually arrived on Thursday while I was in hospital on a drip, thanks for your help!

  • jculshaw9 Jonty Culshaw (@jculshaw9) reported

    @virginmedia 4th day of “issues” in my area. Automated message to tell me its a complex issue and have engineers working on this…not seen any movement around. Not received a single update.

  • philwoodford philwoodford (@philwoodford) reported

    @virginmedia The desktop email today is just hopeless. You click 'sign in to Virgin Media'. It takes you to another page, where you have to click 'sign into Virgin Media' for a second time. You then have to find the email tab and click that. Why can this not be simpler?

  • Koko_Footy Kossaï_Sbaï (@Koko_Footy) reported

    @virginmedia Ok that is unfortunate but: how long does it take on average to sort those issues? 1 day? 3 days? 1 week?

  • Mike44395967 Mike (@Mike44395967) reported

    @virginmedia phoned 150 and they said there are no issues in our area but other customers keep calling with the same thing. Is this escalated with your engineering teams? Please update the status.

  • hamild David Hamilton (@hamild) reported

    @virginmedia another day - still not working phone, still no contact

  • theglamchop Mary-Christmas 🤶🥂👑❤️💋✨☘️ (@theglamchop) reported from Garrane, Munster

    @virginmedia hugely grateful to Ezinna today who was a top guy in sorting out my problem . He was patient and retained a customer 🙌🏻

  • xxlucyocxx Lucy O'Callaghan (@xxlucyocxx) reported

    @virginmedia Thing is my next door neighbour also had an engineer out yesterday and ive just spoken to her and shes got the exact same problem as we have, so im wondering if theres ice or something in the big grey box?