Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Batley, Wakefield, Bradford, Leeds, Huddersfield, Normanton, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Batley |
Wi-fi | |
| Wakefield |
Internet | |
| Bradford |
Total Blackout | |
| Bradford |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Bradley
(@JabBradley) reported
@virginmedia might be the most anti-consumer company I've ever dealt with. Been trying to get in contact for 2 weeks to talk about moving, just want cancel at this point. They literally just hung up on me after I'd been a hold for eternity.
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Lee Cordrey
(@Leeroy64Cordrey) reported
@virginmedia currently sat with your not so helpful renewals team because I wasn't notified that my contract was up which you should do under new orcom rules and I am now paying over the odds and it has taken 3 hours to then be told I will pass this on to the customer relations
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lynsey h
(@lgmh78) reported
@virginmedia Yes we have a wifi booster we brought because virgin never told us we could get one from you. That’s never affected it before. I get wifi not connected and your wifi is unstable more times than it actually being connected
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packjarker
(@packjarker) reported
Tbh, I will be making my own formal complaint to @virginmedia as blackmailing us not to make a formal complaint otherwise no one will come out to fix the problem must be illegal?? Whatever. Once we are reconnected, you're getting 2 separate formal complaints for your records xo
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Irena 🇺🇦
(@Mrs_I_B) reported
@virginmedia Sorry, yes. not sure if it is virgin one or not - but it is ALWAYS fully exposed and I wonder if that could be part of the issue (if it is yours)
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Jo3yDubz
(@Jo3yDubz) reported
@virginmedia on the phone for 58 minutes waiting, only for the phone to disconnect (second time this has happened) I wanted to renew my contract with you guys but at this point I’d rather cancel my service..
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Clare Higgins
(@CHiggins7) reported
@virginmedia trying to cancel services on virgin media as our bill has increased by £20 a month - some of which is due to a Netflix coding issue. No one answers the phone - on hold for 60mins! Maybe it will easier to switch providers - at least someone will then talk to me!
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Tony Szulist
(@TonySzulist) reported
@virginmedia new hub 4 delivered & installed. Seems to be working OK. Still got weak broadband in certain areas of the house. Virgin media connect app not supported by hub4. On phone trying to order pods/extenders as live chat online not there!. 22 minutes now!. Support is poor.
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Kevin Martin
(@secretsquirel) reported
@virginmedia You have had permission for almost 2 months. I keep getting told dates as to when the external works will happen but nothing but broken promises and lies. As you can imagine I am getting to the end of my patience now.
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Jas Beghal
(@JasBeghal) reported
@virginmedia To join your service, pretty ridiculous right?