Virgin Media outages and service status in Wakefield, England
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- Virgin Media generated 2 outage signals in the last 24 hours around Wakefield, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 18, 3:44 PM GMT+1.
- Internet (58%)
- Wi-fi (22%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Huddersfield, Leeds, Barnsley, Normanton, Bradford, Batley, Brighouse, Pontefract, Cleckheaton, Liversedge, Castleford, Pudsey, and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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TV | 17 hours ago |
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TV | 1 day ago |
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TV | 1 day ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
Nearby cities with recent reports
10 recent signals
7 recent signals
6 recent signals
5 recent signals
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Dean Gledhill (@deangledhill) reported from Leeds, England@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia our service has gone off again - no tv or internet, appalling service.
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Sam Walker (@SamWalker03) reported from Dewsbury, England@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia That checker like my service doesn't work
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Owen1257 (@owen1257) reported from Huddersfield, England@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Rebecca (@Bexwa) reported from Dewsbury, England@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Barry (@Barry80901949) reported from Bradford, England@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Kamal Sharma (@KamalSh03012772) reported from Leeds, England@virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Michael Edwards (@MENorthAffinity) reported from Leeds, EnglandIt feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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The Churchill (@Churchill0782) reported from Wakefield, England@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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Gav Leaf (@Gav_Leaf) reported from Castleford, England@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jx_THT (@JX_THT) reported@lgwlgwlgw @virginmedia Cancel and go and buy starlink today you will be up and running within an hour
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Chris Newton (@chrisnewts) reported@virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.
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Phil66 (@phil66uk) reported@virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??
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LGWLGWLGW (@lgwlgwlgw) reported@virginmedia Done this multiple times. Engineers have confirmed there are regular intermittent network outages in my local area which cause broadband to drop out for up to 10 mins at a time. Not good. Also no priority for anyone at Virgin Media to fix the issue any time soon
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Seph (@sephiroth17181) reported@virginmedia no matter how many router reboots, pc restarts cable checks and so on IT STILL DOESNT WORK LIKE I PAY FOR. a complete and utter joke
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Debzy G 🦅🐦⬛🦉 (@brummiedebz) reported@virginmedia I mean it seems like quite a few places are having the same issue
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Kat (@mostly_sleepy) reported@Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!
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tim.. (@timmorr17294439) reported@Loumandrights @virginmedia im so sick of seeing people moaning about virgin media how ******** are these randoms in my timeline always the same the service sucks I have no internet ..move from them its simple ..@virginmedia
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Garry (@gwfvrowell) reportedUsual poor standard of customer service @virginmedia 🤬🤬🤬
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Si 🔰🏴🇾🇪🤘🏻 (@TheMadBumble) reported@Jenna_Jade86 It's virgin media. Ive had issues past 3 weeks and I can't conflicting messages every day. I get engineer is on site.. then a few hours later I get. Engineer is on the way with a new fix date 😳