Virgin Media Outage Report in Wakefield, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Normanton, Huddersfield, Leeds, Holmfirth, Wakefield, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 hours ago |
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Internet | 4 hours ago |
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Internet | 8 hours ago |
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Internet | 9 hours ago |
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Total Blackout | 10 hours ago |
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TV | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Steven Dixon (@StevenDixon25) reported from Barnsley, England@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Miss Simmons (@HoodElegance_) reported from Leeds, England@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Jade Bradfield (@jadebradfield) reported from Bradford, EnglandWhy does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?
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dale beverley (@dale_beverley84) reported from Wombwell, England@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Louise Heap (@louiseemmaheap) reported from Leeds, England@virginmedia can someone please help me with this?
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Susanna (@SusannaMFL) reported from Leeds, England@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Jonathan Lawrence (@jl_legend) reported from Leeds, EnglandIf you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Rehima Aslam (@AslamRehima) reported from Bradford, England@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
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Jonathan Lawrence (@jl_legend) reported from Leeds, England@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
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Jonathan Lawrence (@jl_legend) reported from Leeds, EnglandNor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Rehima Aslam (@AslamRehima) reported from Bradford, England@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Dr Pete Holmes (@petepjh) reported from Gildersome, EnglandHi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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John Heaton (@heaton2111) reported from Wakefield, England@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Jonathan Lawrence (@jl_legend) reported from Leeds, England@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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jordyn (@jordynrosehtafc) reported from Huddersfield, EnglandImagine my shock, our Virgin Media WiFi is down again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark K (@kolokube) reported@virginmedia I have called every day for the past five days. Your CS promised to call back – they didn't! I still don't have an incoming service & you can't provide me with a PAC. You are holding my number to ransom. I want compensation for the HOURS spent trying to resolve this. #OFCOM
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Eithne White (@Eithne_White) reported@virginmedia Ok the call agents did not help at all. I have phoned several times so I am not doing that again. I will be at work Friday morning, then have to travel back from Derby so wont be available until after 2pm at the earliest depending on the traffic.
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Jay™ (@jasmine_marien) reported@virginmedia I can only check the signal in the rooms where I have signal. If I try and run anything from the room with hardly any, I -understandably- lose signal and it can’t. Like the app won’t even rec WifiMax to me because it will lose signal halfway through checking issues.
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rachel (@kinbaj) reported@virginmedia my wifi is down!!!! can u hire me and I fix it myself at ur hq
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TheFourhead (@TFourhead) reported@virginmedia I've been told it's a cancellation fee of £96 per service!! All I'd like to do is remove the TV and landline and stay with the internet if this can actually be arranged. I was told it would be £44 a month for internet which I'm happy to pay
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I_hate_Jamie_Oliver (@pipehitterz) reported@virginmedia you've now locked me out for 60 minutes and sent me a link to sign back in sign back in to a email that doesn't Work and a password I don't know outstanding
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Simon E 🇬🇧🏴🏴☠️ (@thelazydj) reportedSo @virginmedia Internet has been down since 3am in the ta63hy area. Not sure why it takes so long to fix. All my previous providers had it up. And running again in a couple of hours max. I'm a new customer and this isn't what I was expecting at all! Everything runs off the 1/2
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Danny Walker (@Wa72279508Danny) reported@virginmedia I’m at work. I’ve called up and you won’t talk to me because I don’t know my password. I never set one up. And I don’t know what you’ve charged me for so I can’t give you my bill. I don’t even know how I’ve got a bill
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I_hate_Jamie_Oliver (@pipehitterz) reported@virginmedia cable you need a pin Number password to access anything the temp one you've sent doesn't Work
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Owen Stillman (@IT_Owain) reported@virginmedia Just for the record here, none of this was mentioned. In fact, your caller told me "this is what everyone will be getting, all providers are doing the same". But hey, you've got the call records. Might be worth a listen. I'll raise a complaint in the meantime