Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Barnsley, Normanton, Heckmondwike, Huddersfield, Wakefield, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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BEANZ
(@BeaNziBoi_) reported
from
Bradford, England
@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
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Simon 🏆🏆🏆🏆
(@cleggy1966) reported
from
Huddersfield, England
@virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louis Collenette
(@lgcornetto) reported
@virginmedia Yep. I’ve called your customer service line about 15-20 times in the last month because of continual outages, and now the wifi/tv are completely down and the phone system won’t even put me through to anyone - just says engineers are working on the issue.
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Trace Taylor BFE
(@EditorTrace) reported
@scorpioredhair @virginmedia That’s why I moved to G-Network
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Navnit Punj
(@coolnavnit) reported
@virginmedia I've tried from another device also and I get same issue. Doesn’t allow to enter text. Is there NO system where someone can just call or whatsapp me?? Why do I need to send another email when I have already explained my problem here??
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Jo Foster
(@_JoFoster) reported
@virginmedia Promised this amount will be amended-it never happens,call and get told there are no notes on the account,all calls are recorded. Of virgin listen to the retentions call they will hear everything on that call. And the call on the 16th Feb. Where the agent apologised for the error
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Jo Foster
(@_JoFoster) reported
@virginmedia the customer services and treatment I have received from virgin media has been disgusting. I have never experienced such bad service from a company in my life. This issue needs to be resolved please
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Steve Purser
(@stevepurser) reported
@virginmedia I’d like to make a complaint, ordered broadband to be installed at my address today, website says available and had email confirming install date, booked time off work and have just called to see what time your coming, to be told it’s cancelled as you can’t install
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Alexa Crombie
(@CrombieAlexa) reported
@virginmedia Looking at your virgin media forums this has been a known issue for around 6 months and has nothing to do with Cache/ Cookies or Browser it is a server issue which I assume your web developer needs to look at!
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Geordie
(@Geordie2302) reported
@virginmedia Tried to move services when moved home and some major incompetence from your end after about 20 hours of pointless calls. Have gone with Sky now tbf and never thought I would. You owe me £76 and I don’t accept cheques.
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justin courtney 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦
(@jdcecfc) reported
@virginmedia Your advisor told me I would. So glad I'm leaving you, I will never return. 30 years a customer !!!!
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN)
(@Daniel_DOA4) reported
Has anyone else had problem’s with any of @virginmedia’s employees including Jon Slater? Selling virgin media with the promise of covering cancellation fees from previous providers? Get in touch with me! Let’s see if we can get him fired!