Virgin Media Outage Report in Wakefield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Bradford, Leeds, Wakefield, Barnsley, Normanton, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Huddersfield |
Total Blackout | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
-
Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
-
Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
-
Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
-
sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
-
Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
-
👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
-
jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
-
Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
-
Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
-
Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
-
Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
-
Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
-
George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
-
spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe M
(@Joe_Mfc96) reported
@the_pieface @virginmedia Just get sky... most reliable ISP I've ever used. Will never go back to virgin...
-
.
(@upthefxkingreds) reported
@virginmedia wifi prices go up, but you can't provide a service isn't consistent. I've reset the router like 5 times and nothing is working....
-
🍭 Lolly Golightly #GTTO🟥🟨#YesCymru
(@littlespottydog) reported
@virginmedia @SamKingBooks With no broadband how can she get to that page! No service in my area either - automated service said it wld resume at 3, VM said its continuing. Finish w them, APPALLING service. It’s 2021 & #VirginMedia can’t even provide uninterrupted broadband. #Ridiculous
-
Anya 🏴💙🏴
(@fancie18) reported
@virginmedia call me again. This time they say my internet is downloading dangerous and harmful materials so I need to change my password. Step 1 give them my password. When I enquire how stupid they think I am, they hung up!! Seemed such an it was a simple, innocuous question???
-
Arindam Chaudhuri
(@vascularis) reported
@virginmedia Hello ML; UO= ultimate oomph of course! 44 mins on phone yesterday, fobbed off, 35 minutes on chat line and bounced around finally it took 1 person who understood exactly, and 2 minutes to sort. Broadband support last night was quoting non-existent conditions to get wifi pods!
-
playpet
(@playpet1) reported
@SamKingBooks @virginmedia Virgin media have just cost me over £700 because their service dropped out while updating firmware, they told me it was my fault for ...wait for this.. “you shouldn’t have used our service to upgrade firmware” they also refused to give me a copy of the conversation
-
Alison Conaghan 💙 🇪🇺 🕷️
(@aconaghan) reported
@virginmedia If I am promised a call back I should not have to wait in a cue and listed to the same 5 songs while I am on hold. If you were able to see my case you will see that I have spoken to at least 10 different people and had three cases raised to IT. THIS IS NOT CUSTOMER SERVICE!
-
chloe 🌻
(@dodievillanelle) reported
@virginmedia Our WiFi’s been incredibly slow the last few days, any way I can get it back running at the speed it’s meant to be? Tried restarting the router and it’s come back the same
-
Alison Conaghan 💙 🇪🇺 🕷️
(@aconaghan) reported
When some one from the Chief Executive office @virginmedia says I will call you back today, when should I expect that call as that was at 08:15 yesterday. 5.5 weeks now with no access to my hacked email account to fix the problem.
-
playpet
(@playpet1) reported
@virginmedia @playpet I now have an audio recording of your staff Admitting there has been a fault all along Telling me I need to pay the bill for services I haven’t received Your staff member is aware I have recorded her and that you are fraudulently trying to obtain money for service not supplied