Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/05/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Huddersfield, Barnsley, Bradford, Normanton, Pontefract, Wakefield, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomBatley Internet
United KingdomHuddersfield Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBarnsley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    @virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • CraigTheGuard Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • brendanfarrell Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kellyeverton83 Kelly Everton (@kellyeverton83) reported

    @virginmedia problem with our phone line for nearly a week can't make phone calls or receive any, says it's been fixed today but still not working and no one has been out to the box so can't understand they say it's been fixed, trying to ring on the mobile but no one picking up

  • jodymedland Jody Medland (@jodymedland) reported

    @virginmedia So where it says "How can I help today?" That is a text, from Virgin, and my response (also a text) was the screenshot. Make sense?

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

  • PatelliNutelli Anoushka Patel (@PatelliNutelli) reported

    @virginmedia No, not up and running. Not resolved. 5 weeks now since we arranged for this service to be installed. No router and engineer was clueless and blamed Virgin. 👍🏼.... Terrible service

  • MZBtweets MZB (@MZBtweets) reported

    Virgin Media are terrible and now they have the cheek to tell me my bill is going up I’m livid.

  • PatelliNutelli Anoushka Patel (@PatelliNutelli) reported

    @virginmedia No resolutions as I mentioned earlier!.... I will be filing a formal complaint to @virginmedia . In the meantime I'm having to fork out more money to increase my data usage as I still have NO INTERNET

  • lukesmart89 Luke Smart (@lukesmart89) reported

    @Ofcom @virginmedia Where is the legislation the follow. I dont care launching a singular complaint. I do care to know if they are compliant. I personally feel is anticompetitive & its very uncommon which leads me to believe if more companies could then they would. Which likely points to mispractice

  • samhogy Sam Hogarth (@samhogy) reported

    @virginmedia incredibly poor taste to be putting up monthly charges by £3.50 in the middle of a pandemic. That's nearly a 10% monthly increase for me. Unacceptable.

  • Zachclose2000 zach close (@Zachclose2000) reported

    @virginmedia Fix your ******* **** we paying you enough money and you can't even do one thing ******* right

  • Ed_Stroud Ed Stroud (@Ed_Stroud) reported

    @virginmedia Still no response. How can you raise prices and not allow your customers to query or discuss this. Been waiting since 8:30 for responses on your text service. What do I do?