Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Batley, Pudsey, Normanton, Barnsley, Holmfirth, Huddersfield, Cleckheaton, Wakefield, Pontefract, Dewsbury, and Castleford.

City	Problem Type	Report Time
Leeds	Internet	9 hours ago
Bradford	Internet	11 hours ago
Leeds	Internet	16 hours ago
Batley	Internet	1 day ago
Batley	Internet	1 day ago
Leeds	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Paul Knowles (@ScampyFryNinja) reported 24 seconds ago from Drighlington, England

  @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

• 
  John Leeson (@Jp_Leeson) reported 2 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  BCB 106.6fm (@bcbradio) reported 6 minutes ago from Bradford, England

  18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

• 
  Jordan (@jordfcs) reported 9 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Chris McCulloch (@Chm14Mc) reported 11 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  Tom “Harlam” King (@HarlamTK) reported 14 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  Aidan Carey (@Aidan1964) reported 14 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Paul David Phillips (@paul_phillips83) reported 22 minutes ago from Barnsley, England

  @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

• 
  Nigel Jolly (@Nigel_BigNn) reported 24 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Ryan Wilson (@rywilnot) reported 27 minutes ago from Darton, England

  @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

• 
  The Churchill (@Churchill0782) reported 27 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 30 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Sam Walker (@SamWalker03) reported 33 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Rees (@Rees_2807) reported 34 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Porrohman (@AndyHiggs1) reported 39 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Michael Edwards (@MENorthAffinity) reported 44 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Phil Turner (@philter66) reported 47 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Padge 👌 (@AdamPagett3) reported 50 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 51 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

• 
  Simon Day (@SiDay14) reported 58 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  London leaver (@ross_biagini) reported 6 minutes ago

  @virginmedia It went down at the weekend so please can you refund me?

• 
  Vicky 💖 (@Vicky51308928) reported 10 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable

• 
  Wilson (@WillVallely) reported 10 minutes ago

  @virginmedia 90 minutes on the phone today no resolution. spoke to a manager who asked me to send my contract to them (why they didn’t have it I don’t know). The promise of a call back today to resolve, still not happened. Absolute waste of time .

• 
  Poli 🤌 (@CryptoPoli) reported 12 minutes ago

  @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!

• 
  In Oxford (@Oxford_Life) reported 12 minutes ago

  @virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!

• 
  Marion Browne (@MarionBrowne42) reported 13 minutes ago

  @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

• 
  💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported 18 minutes ago

  @virginmedia what is going on with your website I can’t login ?

• 
  TB (@Peerabeee) reported 19 minutes ago

  @Ofcom @virginmedia Update: Form formally submitted to @Ofcom. They have been briefed about your contract breaches and failure to resolve complaint ref C-010626172 regarding internet faults and unfair termination fees. I will escalate to CISAS/Ombudsman next. Resolve this now!

• 
  tom (@tomcity1) reported 19 minutes ago

  @virginmedia No there is a problem in my area says your website 👍

• 
  Harry Nicholson (@Harryn9000) reported 20 minutes ago

  @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this