Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 11/29/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Bradford, Dewsbury, Barnsley, Holmfirth, Leeds, Cleckheaton, Wakefield, Castleford and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomNormanton Internet
United KingdomBradford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    @vmbusiness this service is pathetic been on hold for 45 minutes

  • revdjollyjohn John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • gdczuk57 George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out

  • adamptr92 Adam Potter (@adamptr92) reported from Gildersome, England

    @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • Chris280479 Chris Hutton (@Chris280479) reported from Dewsbury, England

    Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • SimpleBrummie Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • dutchieuk2009 🎙Carlo RedsReport van de Watering🎙 (@dutchieuk2009) reported from Barnsley, England

    @virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .

  • spenrobertshaw spencer robertshaw (@spenrobertshaw) reported from Leeds, England

    @sirsimon2b @YODELhell @virginmedia Yodel are terrible

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.

  • SUMBoiii_ Sumboiii (@SUMBoiii_) reported from Wakefield, England

    Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

  • Prossman Andy Prosser (@Prossman) reported from Huddersfield, England

    @virginmedia Not my issue. It’s @timmyjrobbo ‘s

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

  • trickyr1 Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • Chris_a_Burden Chris Burden (@Chris_a_Burden) reported from Wakefield, England

    @virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveGowing Clive Gowing (@CliveGowing) reported

    @virginmedia Raised two complaints but a pointless exercise because the response is we will deal with the complaint once we have fixed the problem. Problem never gets fixed, @virginmedia staff are just given a script full of excuses to go through

  • m2tt22 matty b (@m2tt22) reported

    @virginmedia I’m waiting for a new hub 4 and I’ve waited in on 3 separate days and nothing arrives, customer services are useless as always

  • CliveGowing Clive Gowing (@CliveGowing) reported

    @virginmedia But been told if I want to I can leave! Is that how you treat all your customers? Nice customer service

  • XEverhard Emma x Everhard (@XEverhard) reported

    @ellieharris04 @virginmedia I had the same problem Chantelle! Overpriced rubbish. I left them. Started off at e59 and suddenly increased it. e63 a month for basic broadband!!! In the end I made them come and collect the modem. Got it signed for. Photographed everything including the van! I said Id sue.

  • chrisrankinMUFC Christopher Rankin (@chrisrankinMUFC) reported

    @SeanSheehanBA Virgin media is a problem there shown a 10 year old rugby match!!!!! Just as sinead is due to fight

  • Danny221108 Daniel Ledgard (@Danny221108) reported

    @virginmedia Thanks for your reply , things are still the same ...... no service

  • WarrenBaister Warren Baister 🇬🇧 (@WarrenBaister) reported

    @virginmedia I don’t know. I’m sick of looking and trying. I’m also sick of waiting for things to load. I’m paying for very fast broadband and that is something it is not. To be quite honest I don’t think I should be investigating. It should be Virgin. Provide a service. Send someone out

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia @LutzSchueler @VirginMediaCorp Your team said Engineer would be sent on 09 Nov but did not send. They recognised that there is problem with my internet as they couldn’t connect/locate HUB. But still no update from them. I am not going keep calling them every day.

  • denisek690 Denise Walkingshaw (@denisek690) reported

    @virginmedia No, I used the reliable method of shouting out the window to my neighours and asking friends, down detector. #virgin customer service is unreliable and phone staff unpleasant to deal with.

  • CliveGowing Clive Gowing (@CliveGowing) reported

    @virginmedia also been told if I don’t like it I can leave. Is that how you treat all your customers?