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Virgin Media

Virgin Media outages and service status in Wakefield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Wakefield, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 28, 6:00 AM GMT+1.
  • 49% Internet (49%)
  • 26% TV (26%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Wakefield come from postal codes WF4 , WF2 and WF1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Barnsley, Huddersfield, Pontefract, Wakefield, Leeds, Normanton, Cleckheaton, Holmfirth, Dewsbury, and Castleford.

CityProblem TypeReport Time
Batley Internet 2 hours ago
Bradford Internet 8 hours ago
Batley Wi-fi 9 hours ago
Bradford Internet 10 hours ago
Barnsley TV 1 day ago
Huddersfield Wi-fi 1 day ago

Nearby cities with recent reports

Batley

18 recent signals

2 hours ago
Bradford

4 recent signals

8 hours ago
Leeds

4 recent signals

4 days ago
Barnsley

3 recent signals

1 day ago
Huddersfield

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • bcbradio
    BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • SiDay14
    Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • ashleyhirst15
    Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • khurambfd
    khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

  • KamalSh03012772
    Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • downhamdn
    denise downham (@downhamdn) reported from Great and Little Preston, England

    @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • Rees_2807
    Rees (@Rees_2807) reported from Huddersfield, England

    @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

  • Gstraitz
    Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • PennineHR
    Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • mikeydavies86uk
    michael davies (@mikeydavies86uk) reported from Bradford, England

    Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • emma76history
    Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • annie7hudds
    anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

  • Yamusenghore
    Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MonsterMikeyG
    mike gorman💙 (@MonsterMikeyG) reported

    @JamieGBarry @virginmedia I cancelled @virginmedia after 15years last week as my bill hit £200. They offered me a decent package but I said no. Phoned me over 6 times over the next 2 days before I answered only for them to offer me a worse deal than the one I turned down. Madness

  • racenerd2
    racenerd2 (@racenerd2) reported

    @virginmedia @JamieGBarry @virginmedia This really is a terrible response. The price goes up because the price goes up. Seriously? We were with you for years, but got sick of the constant increases and the depressingly asymmetric customer interface... trivial to move to a higher cost contract, but reducing the cost involves sitting on hold then speaking to an overseas call centre. This business model screams desperation. It's customer hostile. Please, wake up and pack it in. We're now with Toob, £29/mo for 900M+ fibre. We ported our phone number to a VoIP service for about £2.99/mo and don't miss the ad-stuffed cable TV channels at all.

  • WFC_Jack04
    Jack (@WFC_Jack04) reported

    @virginmedia Your WiFi is AWFUL

  • DanielCasey7
    Daniel Casey (@DanielCasey7) reported

    @virginmedia @JamieGBarry @virginmedia we shouldn't have to move through three call centre departments, 20 requests to cancel the contract only to be hard sold a more expensive contract, eventually the cancellation request is accepted, then the retentions dept can actually offer a fair deal.

  • andrewvarley
    andrew varley (@andrewvarley) reported

    @virginmedia @JamieGBarry Idiots I left and will never go back rip off merchants!

  • SJA505
    SJA505 (@SJA505) reported

    @virginmedia @PeteUK7 3months to update an auto send template. Media savvy VM at the cutting edge of tech and customer service.

  • pauliebwillcox
    Pauliebwillcox💙 (@pauliebwillcox) reported

    @virginmedia I upgraded to Virgin360, it's been a nightmare- 4 times the box has reset & lost all our recordings, it fails to records things and its been impossible to get any help - we've been with you with no problems for decades, can you get me some help before I move to Sky?

  • FractalDoctor
    Dr Stuart Woolley (@FractalDoctor) reported

    @PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.

  • WeHearYou2020
    WeHearYou (@WeHearYou2020) reported

    @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

  • Welsh_Villa
    WelshVilla (@Welsh_Villa) reported

    @JamieGBarry @virginmedia Once our contract is up we are off from virgin media. Terrible company