Virgin Media outages and service status in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Wakefield, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 14, 11:26 AM GMT+1.
- Internet (56%)
- Wi-fi (20%)
- Total Blackout (12%)
- TV (6%)
- Phone (4%)
- E-mail (3%)
The latest reports from users having issues in Wakefield come from postal codes WF1 , WF2 and WF4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Cleckheaton, Leeds, Huddersfield, Wakefield, Bradford, Pontefract, Normanton, Holmfirth, Dewsbury, Batley, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Cleckheaton
|
TV | 7 minutes ago |
|
Leeds
|
TV | 11 minutes ago |
|
Huddersfield
|
TV | 11 minutes ago |
|
Leeds
|
Internet | 2 hours ago |
|
Bradford
|
Phone | 3 hours ago |
|
Leeds
|
Wi-fi | 11 hours ago |
Nearby cities with recent reports
7 recent signals
3 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Rees (@Rees_2807) reported from Huddersfield, England@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia our service has gone off again - no tv or internet, appalling service.
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Dean Gledhill (@deangledhill) reported from Leeds, England@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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denise downham (@downhamdn) reported from Great and Little Preston, England@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Jim Johnson (@jim_johnson24) reported from Shepley, England@virginmedia 7 days and still no @O2 resolution
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Sam Walker (@SamWalker03) reported from Leeds, England@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Martin Caine (@MartinCaine) reported from Huddersfield, England@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Mrs c (@w47carr) reported from Barnsley, England@virginmedia why am h getting the message that my cable is broken
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Rebecca (@Bexwa) reported from Dewsbury, England@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Style (@grahamstyle) reportedI'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?
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Andrew Baynton (@theandyb10) reported@virginmedia this morning. After lots of wasted time and persistence, I managed to raise a complaint. They informed me no record of my conversation yesterday evening and no ability to give me a priority / urgent appointment. Furious!
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EarthLuma! (@earth_luma) reported@PaulaCoyscot I wouldn’t say I’m against it or anything, but like the sad wee sod I am, I wonder how our broadcasting system would be affected by it, considering how Ireland has a completely distinct system from the UK (with RTÉ, the Virgin Media network (which was TV3 until 2018), TG4, etc.)
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Liv (@Liv266299783891) reported@virginmedia Need to cancel my contract
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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Leedipus (@Leedipus) reported@djacid25 @virginmedia In 2019 Virgin started charging me for Internet that I wasn't receiving in December. By the end of Jan I had an engineer admit there was no way I'd have an active service until April and they were planning on just stringing me along until then. Find a different provider ASAP.
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AG (@AlbertoGiovino) reported@virginmedia new customer here. Great customer service when you wanted my business. Now: Still not Wi-Fi-boosters are contracted to give. Impossible to get through to an agent, instead going in circles with your automated number. Web-messaging not responding. What do I do?
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Tim Fry (@lipsyfry) reported@VMO2News @O2 @virginmedia **** network do not waste your money
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colm mcwilliams (@colum26) reported@virginmedia extremely slow broadband in EN6 area. What is the problem and when are you going to fix it?
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Rob 👑 (@rob_king) reportedThis really is boring @virginmedia. I returned my kit on 26th April with your vendor (Yodel) per your instructions. It’s been stuck in there network and now you’ve charged me for it. Even though you can see I’ve sent it (I provided all the details to customer services on WhatsApp). I won’t be taking a credit, I’ll be disputing the charge. You have no right to charge me for the equipment when it’s with your courier and I have evidenced that to customer services.