Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/15/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Barnsley, Normanton, Heckmondwike, Huddersfield, Bradford, Wakefield, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.

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City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBarnsley Internet
United KingdomBarnsley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • 19stacey83 Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported from Swillington, England

    @virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//

  • dannyjd19 daniel dries (@dannyjd19) reported from Huddersfield, England

    @virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv

  • bradydavidjohn David John Brady (@bradydavidjohn) reported from Leeds, England

    @virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia how do we get the new wifi extender pods or a new Virgin Hub? Our wifi signal and speed changes dramatically between the front and back of the house, the coverage is dreadful

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    @virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

  • thebeefybaby Beef (@thebeefybaby) reported from Leeds, England

    @virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?

  • hattondoc David Hatton (@hattondoc) reported from Leeds, England

    Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

  • harveysond Harvey Sond (@harveysond) reported from Leeds, England

    Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia

  • lucyraws lucyraws (@lucyraws) reported from Castleford, England

    @virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Wibsey, England

    If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rmd1997Roisin Roisin (@Rmd1997Roisin) reported

    @JimReaper11 @JRD0000 Thats the competition.. Virgin Media. Nearly worse if not as bad

  • WilJamTom James (@WilJamTom) reported

    @virginmedia hi, I’m moving home at the start of December and my new place isn’t supported by Virgin Media. What’s the course of action for me to cancel my contract such that it ends as I move out? Thanks!

  • craig_g753 Craig (@craig_g753) reported

    Anyone else having trouble with virgin media wifi today? @VirginMediaIE

  • AdamH__ AdamH (@AdamH__) reported

    @virginmedia Because they keep saying it was an issue in my area but every time I run a check it says it’s all fine

  • jackisadd jacki (@jackisadd) reported

    well this one is my recognition of virgin media's assisting customers with cost of living crisis. My 24 month contract at £29.00 per month, ended and without permission they increased to £77.00 a month, I am on disability, Virgin never sent me letter.

  • Adam_Cardy_ Adam Cardy (@Adam_Cardy_) reported

    @virginmedia how do I go about switching mobile contract from virgin to O2? Do I need to give notice in plenty of time to not be charged next month? How do I perform this action. (Switching because poor connectivity in busy areas especially in Portsmouth).

  • paulconroy2369 Paul (@paulconroy2369) reported

    @virginmedia If I call again who do I say I have spoken to to try and fix this, as they are gonna say I have to pay extra which I am not willing to do for a service that I am not getting

  • georgebrisco georgebrisco (@georgebrisco) reported

    Dealing with @virginmedia team must be one of the more frustrating aspects of modern life. Currently their response to a complaint is basically "well you shouldn't have listened to what we told you on the phone, the people on the phones don't get much training"

  • Petrovious Pete Stevens (@Petrovious) reported

    @virginmedia I tried the broadband issues page and it says they can’t tell me at the minute if there is a problem. There was known issues yesterday and I logged a claim for loss of service but I can’t even get that far today

  • carofrappuccino Mallory's Cat (@carofrappuccino) reported

    @idntlyk2moanbut @virginmedia @sky Wouldn't have helped, Sky internet been down for hours, days for some 😞