Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 02/21/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Barnsley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Pontefract.

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City Problem Type Report Time
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomLeeds TV

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • lucyraws lucyraws (@lucyraws) reported from Castleford, England

    @virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?

  • hattondoc David Hatton (@hattondoc) reported from Leeds, England

    Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

  • djt81 Dave (@djt81) reported from Leeds, England

    @virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • GAMA_Leeds GAMA (@GAMA_Leeds) reported from Gildersome, England

    @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    @virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.

  • dannyjd19 daniel dries (@dannyjd19) reported from Huddersfield, England

    @virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//

  • GaryFretwell1 Gary Fretwell (@GaryFretwell1) reported from Wakefield, England

    @virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Wibsey, England

    If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁

  • Pontemiller Nick Lawton (@Pontemiller) reported from Knottingley, England

    I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

  • HuddersfieldTi2 Huddersfield Times (@HuddersfieldTi2) reported from Huddersfield, England

    @iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive

  • bradydavidjohn David John Brady (@bradydavidjohn) reported from Leeds, England

    @virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ComplainingCow Helen Dewdney (@ComplainingCow) reported

    @virginmedia looks like next door's builders have damaged the box outside our house and we have no phone. I can't bear to speak to anyone on your appalling WhatsApp cs service which is dreadful beyond belief. Can't really bear the thought of speaking to anyone either. Is 1/2

  • JustinScranage Justin Scranage (@JustinScranage) reported

    @virginmedia May I ask what is happening to your service in Slip End, Bedfordshire? I have been having issues since 3rd Feb. In response to a formal complaint I am being told the issue is impacting more than 25% of the people in my area and should have been fixed this morning!

  • FionaGr20378697 Fiona Gray (@FionaGr20378697) reported

    @virginmedia Won't be a shame on our spending, and won't be a shame to not have the internet drop all the time!! Had enough of VM. Over priced, bad service. Seriously think they'd not cut the call on purpose? They'd never admit to it. Customers aren't stupid. No offence to you!!

  • Lloydee65 Lloydee (@Lloydee65) reported

    @ram__patra @hopkins_joan @virginmedia 20-30mins would be a luxury! Been on chat for nearly 3hrs today to cancel. Guess what? It then reached 9pm - hometime! I'm left high & dry & very annoyed. VM customer service is severely under staffed. I don't blame the agents I blame the Company. Disgrace

  • Theonlybarnett LBLBLB (@Theonlybarnett) reported

    @virginmedia So the call is, is there anyone with the capability to troubleshoot and fix weird issues within the virgin org. Being harassed and threatened is never a good thing

  • GreenBlueYell0 Alex 🐆 (@GreenBlueYell0) reported

    @virginmedia To have to wait for 4 days on an open whatsapp chat to cancel my contract, in the end having to call up as I got nowhere over 3 days, and then be told theres technical issues at the call centre and to call back, 🧵

  • Lloydee65 Lloydee (@Lloydee65) reported

    @FionaGr20378697 @virginmedia You're not alone Fiona. Trying to cancel also - but via chat. After initial convo I got transferred to customer relations - 2+ hrs later ...still NOTHING! Disgusting VM

  • GreenBlueYell0 Alex 🐆 (@GreenBlueYell0) reported

    @virginmedia and then when I asked if the contract was cancelled she replied 'mhmm', and when I asked for confirmation she said 'sure' but didnt provide confirmation, or forward details requested such as the last date of service, or even an email to confirm cancellation 🧵

  • Elmster28 Mel L 🖊🎙️ (@Elmster28) reported

    @virginmedia Can you please advise how to find the Web chat support? My dad's TV box has been showing error codes all month & today he's come home to no TV at all because channels "unauthorised". Done all the wire checks & outage checks - no fault. Need Web chat to investigate?

  • itsalgordon Al (@itsalgordon) reported

    @virginmedia You are joking! No one has been helpful, no even you. I will be contacting Watchdog on the BBC as well as Ofcom. I have voiced my anger with your company via the app and requested that someone contacted me if no one contacts me then I will cancel the DD are retun equipment.