Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2 and WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/08/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Normanton, Barnsley, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton and Castleford.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomWakefield Internet
United KingdomBatley Total Blackout
United KingdomBatley Internet
United KingdomNormanton E-mail
United KingdomBatley Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • GM_Rod66 GM Rod #TeamNGU (@GM_Rod66) reported from Leeds, England

    Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.

  • msubham03 Subham mukherjee (@msubham03) reported from Huddersfield, England

    Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.

  • w47carr Mrs c (@w47carr) reported from Barnsley, England

    @virginmedia are you aving problems with ITV channel mines gone off in the s70 area

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    @OBiW4NSHiNOBi @virginmedia Lol. In a bad way.

  • joebrownbill joe brownbill (@joebrownbill) reported from Wibsey, England

    @virginmedia I have a full media package and need to reduce down to internet only.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia

  • erichudson1984 Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia I have NEVER seen such disgusting customer service. This is appalling.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.

  • erichudson1984 Eric Hudson (@erichudson1984) reported from Bradford, England

    @virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

  • Claredo91857219 Clare doyle (@Claredo91857219) reported from Barnsley, England

    @Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x

  • SaltBrewAdam Adam Findlay (@SaltBrewAdam) reported from Bradford, England

    I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OllieMatts Ollie ☾ (@OllieMatts) reported

    @virginmedia like 4 months ago , all devices go off at once. mobile phones reconnect yes but devices like nintendo switches need to be manually reconnected and other devices need to be left on overnight but cut out and never come back on until i manually reconnect them.

  • IanPannell Ian Pannell (@IanPannell) reported

    @virginmedia Thanks for replying. Yes we’ve had repeated issues for days - service fluctuating in and out but today’s it’s been dead for long periods. Reboots failing. Phone text and online help all not working. Tks

  • lizholland7519 Liz Holland (@lizholland7519) reported

    @virginmedia Ok. I get it we are workingin difficult times but you should adapt. I am without service, i am being charged for, and you are stating its ok to wait because you are busy. I knew i needed an engineer i had done all your checks i could book for the internet via a text but not tv.

  • merc018 ΛMΣRICΛN (@merc018) reported

    @virginmedia Imagine the reputational damage you’ve caused yourselves!

  • OmarAbdulgani Omar (@OmarAbdulgani) reported

    @virginmedia It's still having issues. It's been a nightmare for months. Same old story. I've asked for an engineer to visit, but nothing

  • littleelbee littleelbee (@littleelbee) reported

    @virginmedia Just spent 2 hours on online chat. One of which I was waiting to even be acknowledged. Problem still wasn't sorted.

  • ScottC1988 Scott (@ScottC1988) reported

    @virginmedia Been trying to talk to someone on the web chat for a week and never get through to anyone!

  • HereticOSJC Mike Frost (@HereticOSJC) reported

    @virginmedia I logged it with the support section of the forum with proof waiting for a reply as if I'm honest the 1st line support team are useless

  • sammylou74 Sam Hartill (@sammylou74) reported

    @virginmedia so, now I haven’t had any internet at home since Monday, engineer can’t come for a week but no offer of mobile internet hub to help out. Can’t get any sense out of chat, end up with bots putting me in 4 hour queues. How are we meant to home school? Awful service.

  • spidersandmilk Spiders and Milk (@spidersandmilk) reported

    @virginmedia Good luck with that.... spent hours trying to get in touch. Made a formal complaint in November and still heard nothing back. To top it off.... we get notified that our bill is going up AGAIN #badcustomerservice