Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Barnsley, Huddersfield, Pontefract, Wakefield, Leeds, Normanton, Cleckheaton, Holmfirth, Dewsbury, and Castleford.

City	Problem Type	Report Time
Batley	Internet	2 hours ago
Bradford	Internet	8 hours ago
Batley	Wi-fi	9 hours ago
Bradford	Internet	10 hours ago
Barnsley	TV	1 day ago
Huddersfield	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  BCB 106.6fm (@bcbradio) reported 5 minutes ago from Bradford, England

  18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

• 
  Guy Leech (@guyrleech) reported 12 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Simon Day (@SiDay14) reported 12 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

• 
  Ashley Hirst (@ashleyhirst15) reported 13 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

• 
  khuram (@khurambfd) reported 13 minutes ago from Bradford, England

  @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

• 
  Jordan (@jordfcs) reported 15 minutes ago from Bradford, England

  @yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me

• 
  Kamal Sharma (@KamalSh03012772) reported 19 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  denise downham (@downhamdn) reported 19 minutes ago from Great and Little Preston, England

  @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

• 
  Tom “Harlam” King (@HarlamTK) reported 22 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Rees (@Rees_2807) reported 26 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 27 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 36 minutes ago from Huddersfield, England

  @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Sam Walker (@SamWalker03) reported 36 minutes ago from Dewsbury, England

  @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

• 
  michael davies (@mikeydavies86uk) reported 40 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 45 minutes ago from Wibsey, England

  @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

• 
  Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported 46 minutes ago from Huddersfield, England

  @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

• 
  The Churchill (@Churchill0782) reported 46 minutes ago from Wakefield, England

  @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

• 
  anne l (@annie7hudds) reported 54 minutes ago from Fenay Bridge, England

  @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

• 
  Guy Leech (@guyrleech) reported 55 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 59 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike gorman💙 (@MonsterMikeyG) reported 1 minute ago

  @JamieGBarry @virginmedia I cancelled @virginmedia after 15years last week as my bill hit £200. They offered me a decent package but I said no. Phoned me over 6 times over the next 2 days before I answered only for them to offer me a worse deal than the one I turned down. Madness

• 
  racenerd2 (@racenerd2) reported 2 minutes ago

  @virginmedia @JamieGBarry @virginmedia This really is a terrible response. The price goes up because the price goes up. Seriously? We were with you for years, but got sick of the constant increases and the depressingly asymmetric customer interface... trivial to move to a higher cost contract, but reducing the cost involves sitting on hold then speaking to an overseas call centre. This business model screams desperation. It's customer hostile. Please, wake up and pack it in. We're now with Toob, £29/mo for 900M+ fibre. We ported our phone number to a VoIP service for about £2.99/mo and don't miss the ad-stuffed cable TV channels at all.

• 
  Jack (@WFC_Jack04) reported 2 minutes ago

  @virginmedia Your WiFi is AWFUL

• 
  Daniel Casey (@DanielCasey7) reported 3 minutes ago

  @virginmedia @JamieGBarry @virginmedia we shouldn't have to move through three call centre departments, 20 requests to cancel the contract only to be hard sold a more expensive contract, eventually the cancellation request is accepted, then the retentions dept can actually offer a fair deal.

• 
  andrew varley (@andrewvarley) reported 4 minutes ago

  @virginmedia @JamieGBarry Idiots I left and will never go back rip off merchants!

• 
  SJA505 (@SJA505) reported 5 minutes ago

  @virginmedia @PeteUK7 3months to update an auto send template. Media savvy VM at the cutting edge of tech and customer service.

• 
  Pauliebwillcox💙 (@pauliebwillcox) reported 6 minutes ago

  @virginmedia I upgraded to Virgin360, it's been a nightmare- 4 times the box has reset & lost all our recordings, it fails to records things and its been impossible to get any help - we've been with you with no problems for decades, can you get me some help before I move to Sky?

• 
  Dr Stuart Woolley (@FractalDoctor) reported 8 minutes ago

  @PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.

• 
  WeHearYou (@WeHearYou2020) reported 10 minutes ago

  @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

• 
  WelshVilla (@Welsh_Villa) reported 12 minutes ago

  @JamieGBarry @virginmedia Once our contract is up we are off from virgin media. Terrible company