Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Normanton, Bradford, Cleckheaton, Leeds, Dewsbury, Holmfirth, Wakefield, Ossett, Barnsley, Heckmondwike and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Leeds |
Internet | |
| Batley |
TV | |
| Huddersfield |
Internet | |
| Normanton |
Total Blackout | |
| Normanton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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David Shaw
(@davidjfshaw) reported
from
Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Richard Milnes
(@pipathon) reported
from
Ossett, England
Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Yau
(@MikeYau8) reported
@virginmedia And just gone down again?! What is going on??!!!
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Martin King
(@MartinK64591898) reported
@virginmedia She called the customer help line this afternoon to arrange moving her broadband to a new property. Went through to the department to arrange moving the service from her current property to be told that she would receive a text message which she did then about a dozen text
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E-quipper - grateful for the mask you wear 😷 💉💉
(@annwitbrock) reported
Got @BBCiPlayer account active again. Sitting down to watch The Watch finally. How many minutes is it going to take to connect/download it? Been waiting over 5 mins now. The whole interface on @virginmedia sucks. Extremely slow. Unnecessary loading. Poor navigation.
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Amy Lou
(@Amylou_lynch) reported
@virginmedia We phoned them last on 8th July, where the customer service opened a complaint for us. We were told a manager just needed to apply the correct promotion to our account. If you DM me, I can send you our account and complaint details for you to investigate further.
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Jamie McEwan
(@JamieMc76633051) reported
@virginmedia It's a bit of a poor show the online tool is making me wait another full 24hrs to fail again before it will allow me to book the inevitable engineer call.
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Ben
(@benr_1985) reported
@virginmedia what is going on with your broadband? 3 times in a week now, no internet? And estimated fix is tomorrow at 16:00???
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Jason Hart
(@jman2k) reported
@virginmedia It’s the fact that Customer Service says they will call you back and don’t.. An engineer was booked also for today and then ohh sorry nope that’s now Thursday and I’m still waiting for someone to recognise my complaint from nearly a year ago..
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Ed61
(@Ed6114) reported
@virginmedia your service is crap, your customer service is non existent. Just spent the last hour trying to connect and don’t you dare ask me if I have reset, checked for faults blah blah blah, nothing just your **** router. At least **** Turpin wore a mask when robbing people.
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Vinay
(@vinaynagwekar) reported
The broadband is really bad #virginmedia Pathetic customer service #RichardBranson zero value for customer.
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Michael Buckley
(@MikeBuckley2) reported
@virginmedia Hi, I am out of contract since Feb this year for broadband although I still receive a fibre service. I am due to house shortly to an area that has Virgin as well. Is there a way I can get a new customer package when I move? Or will I have to get the same contract.