Virgin Media Outage Report in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Wakefield, Bradford, Normanton, Leeds, Batley, Huddersfield, Holmfirth, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.

City	Problem Type	Report Time
Wakefield	TV	11 hours ago
Bradford	Wi-fi	16 hours ago
Normanton	Total Blackout	17 hours ago
Leeds	Wi-fi	19 hours ago
Leeds	E-mail	2 days ago
Leeds	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Alistair (@Alistair_____xd) reported 2 minutes ago from Gildersome, England

  @virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care

• 
  mathew duffy (@duffy_mathew) reported 3 minutes ago from Rothwell, England

  @virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night

• 
  Michelle Hardman B.A (Hons) (@MichelleTownhil) reported 7 minutes ago from Leeds, England

  @virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!

• 
  Chris Johnson (@Chris_Johnson85) reported 8 minutes ago from Leeds, England

  @virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough

• 
  dave brown (@davebrown1606) reported 13 minutes ago from Mirfield, England

  @virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!

• 
  Michelle Hardman B.A (Hons) (@MichelleTownhil) reported 14 minutes ago from Leeds, England

  @virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!

• 
  Michelle Hardman B.A (Hons) (@MichelleTownhil) reported 21 minutes ago from Leeds, England

  @virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service

• 
  James (@Jamesashton20) reported 22 minutes ago from Leeds, England

  @kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.

• 
  Scotty Bell (@ScottybooSb) reported 27 minutes ago from Leeds, England

  @virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank

• 
  Steve Clayson (@steveclayson) reported 30 minutes ago from Leeds, England

  Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK

• 
  Michelle Hardman B.A (Hons) (@MichelleTownhil) reported 30 minutes ago from Leeds, England

  @virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!

• 
  Gareth Smith (@Gstraitz) reported 35 minutes ago from Leeds, England

  @virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this

• 
  Michelle Hardman B.A (Hons) (@MichelleTownhil) reported 43 minutes ago from Leeds, England

  @virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.

• 
  aaron hare (@aaronTheHare) reported 44 minutes ago from Wibsey, England

  Virgin media WiFi never fails to make me lose the will to live

• 
  Chris Johnson (@Chris_Johnson85) reported 48 minutes ago from Leeds, England

  @virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough

• 
  Michelle Hardman B.A (Hons) (@MichelleTownhil) reported 51 minutes ago from Leeds, England

  @virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this

• 
  Steve Clayson (@steveclayson) reported 52 minutes ago from Leeds, England

  @virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to

• 
  Alistair (@Alistair_____xd) reported 55 minutes ago from Gildersome, England

  @virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!

• 
  Lauren Browne (@LaurenRach95) reported 56 minutes ago from Wakefield, England

  @virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.

• 
  Laura Johns (@LauraEJohns) reported 60 minutes ago from Leeds, England

  @virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam stevens (@samstevens6268) reported 2 minutes ago

  @virginmedia They have already spoken to me and not been helpful at all - what is the best number to cancel my service?

• 
  Claire Kelly (@Clairelouisek1) reported 6 minutes ago

  @virginmedia The phone has not had data all day, we have done network setting reset and phone reset, move the SIM card to another phone. Still not working when there is plenty of data on the package.

• 
  Claire Kelly (@Clairelouisek1) reported 8 minutes ago

  Extremely poor customer service from #virginmedia had no data all day. No help from Indian call centre just fobbed off! #poorservice

• 
  Jasmine the European Cat (@JeanneBartram) reported 8 minutes ago

  @virginmedia @Florence_R_A Every where I look everyone has the same issues - NO one can cancel their packages or in my case part of my package but carry on like this and it will be ALL my package - I been with you years - one thing I detest is bad customer service

• 
  Alli J (@allij1972) reported 10 minutes ago

  Hey @SkyMediaUK if a customer called you with a complaint and you said a manager would call the customer within 4hrs, would they? Reason being @virginmedia defo don’t, then they tell you to look online for an update when you complain to them on Twitter! My call was 27th ago!

• 
  Dolly loves (@DollylovesLoves) reported 10 minutes ago

  @virginmedia I have done this for 4 days over a hour each call! Insane all I want to do is cancel can I email

• 
  Tina Brandon (@TinaJBrandon) reported 12 minutes ago

  @virginmedia It seems to have gone very quiet since you asked me to email my complaint letters to you!!

• 
  Auntie H (@HM12410915) reported 13 minutes ago

  @virginmedia C2906221742 to be escalated to manager asap. I see my system has just gone down

• 
  Akoni (@Akoni60988970) reported 13 minutes ago

  @virginmedia @virginmedia This is day 4 and still no success by @YodelOnline (the WORST delivery company ever!). I have taken 3 days off work, and now they say delivery tomorrow. Can we please organise another way for me to receive/collect the pack or I could try another provider.

• 
  andrea (@andreammcrosby) reported 14 minutes ago

  @SkyUK trying to get a better package than I have with @virginmedia can I have any help