Virgin Media outages and service status in Wakefield, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Wakefield, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 19, 9:51 AM GMT+1.
- Internet (59%)
- Wi-fi (21%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in Wakefield come from postal codes WF1 , WF2 and WF4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Batley, Huddersfield, Normanton, Leeds, Holmfirth, Bradford, Wakefield, Pontefract, Dewsbury, Cleckheaton, and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley
|
Internet | 2 hours ago |
|
Batley
|
Internet | 4 hours ago |
|
Batley
|
Total Blackout | 5 hours ago |
|
Huddersfield
|
Wi-fi | 1 day ago |
|
Batley
|
Internet | 2 days ago |
|
Batley
|
Internet | 2 days ago |
Nearby cities with recent reports
7 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia our service has gone off again - no tv or internet, appalling service.
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Chris McCulloch (@Chm14Mc) reported from Wakefield, England@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Paul Waite (@plrw2010) reported from Leeds, England@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Aidan Carey (@Aidan1964) reported from Wakefield, England@virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
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Kamal Sharma (@KamalSh03012772) reported from Leeds, England@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia No it didn’t help, what is the score SL V England John
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anne l (@annie7hudds) reported from Fenay Bridge, England@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Sam Walker (@SamWalker03) reported from Dewsbury, England@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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Beau (@fastnodeceo) reported from Leeds, England@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Rees (@Rees_2807) reported from Huddersfield, England@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yiuon (@yiuonmw) reported@virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.
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Cububo (@pokerchamp_Cbbo) reported@koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀
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Karen Cheney (@loubylou60) reported@virginmedia Why is my tv not working and why can’t I get through to customer service - been trying since this morning. What a terrible service!
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Debbie Cosway (@debbiecosway85) reported@virginmedia the up and down buttons have stopped working on my remote 😕
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Jo Broughton (@BroughtonJo) reported@virginmedia No WiFi since Wednesday, apparently Engineers are ‘working hard to resolve the issue’ except having driven the entire area…no Engineers working anywhere? just want an honest answer to what’s going on and when it’s going to be fixed
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Stewart Hawtin (@HawtinStewart) reported@virginmedia Any update on this? Really disappointed with the service provided here. I pay a fortune a month for this!!
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Gordy (@trueblue171) reported@virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?
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Marc Adams Reacts (@MarcReacts) reported@virginmedia hi I have an issue tried to dm you my account is down please help
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Lee Black (@leeb9972) reported@virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(