Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/22/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Leeds, Barnsley, Dewsbury, Normanton, Bradford, Heckmondwike, Huddersfield, Pontefract, Cleckheaton, Castleford, Brighouse and Liversedge.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomWakefield Internet
United KingdomLeeds E-mail
United KingdomLeeds Internet
United KingdomBarnsley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService

  • bradydavidjohn David John Brady (@bradydavidjohn) reported from Leeds, England

    @virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper

  • djt81 Dave (@djt81) reported from Leeds, England

    @virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    @virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .

  • chirpyfrances Chirpy Frances (@chirpyfrances) reported from Wakefield, England

    Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy

  • wilcock_steve 🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported from Barnsley, England

    @virginmedia is the email down again??

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.

  • Pontemiller Nick Lawton (@Pontemiller) reported from Knottingley, England

    I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

  • hattondoc David Hatton (@hattondoc) reported from Leeds, England

    Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

  • GAMA_Leeds GAMA (@GAMA_Leeds) reported from Gildersome, England

    @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • HuddersfieldTi2 Huddersfield Times (@HuddersfieldTi2) reported from Huddersfield, England

    @iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.

  • lucyraws lucyraws (@lucyraws) reported from Castleford, England

    @virginmedia internet never works on mobiles or computer tried to complain a lot of times but just get sent to ‘service not’ can someone help me before I just cancel our services altogether?

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Wibsey, England

    If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁

  • CllrRalphBerry Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England

    Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.

  • Gingernuts73 Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, England

    Anyone else having an issue with @virginmedia WiFi?

  • GaryFretwell1 Gary Fretwell (@GaryFretwell1) reported from Wakefield, England

    @virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom

  • PhilSingh_com Phil Singh (@PhilSingh_com) reported from Bradford, England

    @virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyD9999 Tony Dolce (@TonyD9999) reported from Kingston upon Thames, England

    Your website said all services back by 1600, still nothing and no communication about when it will be back on line. Really poor just a simple text or email would be nice @Virgin @virginmedia #poorcustomerservice

  • MElcoate Martin Elcoate (@MElcoate) reported from Topsham, England

    Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.

  • MElcoate Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

  • MElcoate Martin Elcoate (@MElcoate) reported from Topsham, England

    @WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.

  • artteachjess Jessica Austin Esq. MA MCCT (@artteachjess) reported from London, England

    @virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!

  • graciegirlracer Grace Mitchell (@graciegirlracer) reported from Richmond, England

    @virginmedia @zakisaunt Signed up for updates...nothing. No compensation for the mast outage last month despite registering and shallow as it may sound, no internet and tv is a problem for people living alone. Always bad service this is a new low...

  • myatt1965 Jonathan Blackmore (@myatt1965) reported from Merton, England

    @virginmedia at restraint in SW19 normal full on a Friday night halve empty why no virgin broadband so no card payments! Lots of businesses loosing a lot on money due to your outage and time taken to repair! @SkyNewsBreak @BBCBreaking @Ofcom

  • Chilly_in_the John Steele (@Chilly_in_the) reported from Merton, England

    @virginmedia So still not working. Can’t get through to speak to anyone. On hold for ages then cut off. Very poor. Next to no information from yourselves. You provide the minimum customer service & charge the maximum you can get away with. Sort yourselves out. @richardbranson

  • cheltandy Andy Williams 🔶 (@cheltandy) reported from Cheltenham, England

    @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

  • Jon_Vanstone Jon Vanstone (@Jon_Vanstone) reported from Richmond, England

    @virginmedia The issue is they are not working throughout the night which is why it is being picked up at 9am tomorrow which is another fictitious fix time #virginmediadown