Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2, WF3 and WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Bradford, Wakefield, Normanton, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Barnsley |
Internet | |
| Bradford |
Internet | |
| Wakefield |
Phone | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KOLETTE
(@KoletteOfficial) reported
@SenatorKeogan We are grateful to have you fighting the good fight for the truth ! The government are criminals now at this stage passing the extension of the Emergency Act! The everyday joe soap doesn't know a thing about this because they listen to MSM lies I.e. RTE NEWSTALK VIRGINMEDIA 😡
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MrFixer
(@MrF1ker) reported
@Cpt_Slacky @virginmedia Loss of Service! I’m getting the Hub 5 delivered tomorrow! WFH, so can’t risk lost of service! Thanks
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Franco
(@blazinghot6) reported
@virginmedia But we did not want an upgrade or a new phone, but just a Rooter replacement which was the root of the problem. We had a Rooter replacement once before and it was replaced free of charge.
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Mayo
(@Galacticoxy) reported
@virginmedia Your network is a mess. No wonder your staff lied on call to discharge me on phone because she wanted to close & run away. Terrible? I have not enjoyed your service for 24 hours & I'm having issues with connection and staff. People, which provider is better?
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HK👑
(@Fodenszns) reported
Oh **** off virgin media I got to watch for like 2 ******* minutes until it goes down again
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MrFixer
(@MrF1ker) reported
@crickjen44 @virginmedia Hi Jenny, I’m due to get Hub 5 tomorrow, I’m WFH, so can’t risk loss of service! I see you’ve been having issues, was this resolved, or should I postpone/cancel the upgrade? Thanks
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𝕄𝕒𝕣𝕥𝕚𝕟𝕤
(@kukuliitiis) reported
Went full on KAREN mode @virginmedia and filed a complaint, because I’ve not been able to access my work #VPN since Friday.. The customer service was abhorrent and they were taking me round in circles.. I had to do it 🥲
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Ian Jeffray
(@ianjeffray) reported
Yay. @virginmedia outage. Was warned it would be tomorrow, but oh goody it’s already been cut off. Marvellous. 😡
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jim little
(@jimmyl962002) reported
@virginmedia Couldn’t get through, come on! Don’t kid on that you provide a good service, hang on for over an hour then get cut off. Outages 3 times over the last year and no refund, poorest Wi-Fi. Not as good as sky and bt although dug my pavement and cabled into my house. 200 meg my arse.
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Herbie17886
(@Herbie17886) reported
What time is rivals cut off? Looks like an all nighter for me. Need 2 more wins but @virginmedia Internet been down since 2pm costing me valuable working time and now leisure time too but no communication whatsoever from them. Time to change provider I think due to poor service.