Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2, WF3 and WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Pontefract, Barnsley, Bradford, Wakefield, Huddersfield, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Batley |
Internet | |
| Normanton |
Internet | |
| Pontefract |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Subham mukherjee
(@msubham03) reported
from
Huddersfield, England
Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Richard Milnes
(@pipathon) reported
from
Ossett, England
Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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David Shaw
(@davidjfshaw) reported
from
Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Matthew Lynch
(@CllrMattLynch) reported
@virginmedia Look it says no issue, I’ve done everything it suggests online but the connection still being lost. It cannot be a router issue as it’s affecting not just mine but neighbours aswell.
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Paul M. Farmer
(@SupaScouse53) reported
@virginmedia If so this could be the reason they fail. I’m not an IT expert I’m just trying to understand why as these get good reviews elsewhere & no statements of problems connecting.
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Paul M. Farmer
(@SupaScouse53) reported
@virginmedia I’m trying to add the Smart Plugs to my home network/Router. All my other devices connect but these are the only ones that state they only work on 2.4GHz. Your router is 5 & 2.4GHz, how do devices attach, do they go 5 first then 2.4?...
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Lee Darcy
(@LeeDarcy5) reported
@virginmedia I want to cancel my account but cant even get through to do that!
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Alexander Eckyboo
(@RIDNAP76) reported
@virginmedia slow internet in leeds has been for a week now when will this be sorted LS8 area
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360 home security
(@360homesecurity) reported
@virginmedia so I want to down grade my TV/internet package to internet only package best deal you give me is £46.00 f200 speed.. nowever.. new customers get it for just £30 and a £50voc ..is that fair ..love hear from you
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Alison Stenning #2metres #givespace
(@alisonstenning) reported
@virginmedia I'm trying to order a wifi booster but can't get through on your phone lines or find anyway to do this online. Can you help?
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Cllr Matthew Lynch
(@CllrMattLynch) reported
@virginmedia Done all that! I know you have to go through a list but I have tried everything and still losing connection. I have a teams meeting with @ChorleyCouncil today and I can guarantee I’ll lose connection at some point Last time this happened the only resolution was upgrading router
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Becky
(@Trev_vamp) reported
@virginmedia Disgraced 8 calls and 4 promises a manager would ring. Broadband is playing up, engineer never solved the problem. Cant get in contact unless I wait hours and pay a massive bill. Is this how you treat frontline nhs workers ? Everyone avoid this service at all costs !
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𝘔𝘰𝘰𝘥𝘰𝘭𝘱𝘩 🎄
(@Ktmoodles) reported
@sminkypinky76 They're useless. No one checked whether we could get Sky Q, I didn't know it needed checking. They messed us about for 4 months before they told us they couldn't do it. We ended up paying for 2 services because we couldn't cancel Virgin Media before they installed. Nightmare