Virgin Media Outage Report in Wakefield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Barnsley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
TV | |
| Batley |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
-
Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
-
Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
-
Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
-
Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
-
Nursey blue eyes!
(@LoosemoreMarie) reported
from
Mirfield, England
@reece_dinsdale @virginmedia Cancel
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
-
Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
-
Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
-
Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
-
Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
-
Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
-
Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lewis Hookings
(@LHookings) reported
@virginmedia no they won't. It takes hours to hopefully get through to one person before they transfer you elsewhere. I take it you guys have no direct link with VM customer service. I now have to spend all night without a service i pay for that you broke?
-
🇬🇧RTID1872🇬🇧
(@Sconner1872) reported
@virginmedia Hi,my kids tivo box hasn't WORKED since we got it (2018) because your engineer didn't fix the aerial. She has got by on netflix and youtube but now the box isn't working at all. Tried everything and also been on hold for an hour to no avail. 1/2
-
Chris Abrehart
(@ChrisAbrehart) reported
@virginmedia please can somebody contract me about connectivity problems
-
Mikey Anderton
(@mikeya48) reported
@virginmedia as your customer service team keep hanging up can somebody contact me as a matter of urgency to terminate my contract please. Had ongoing issues for 5 weeks and still nobody able to help.
-
Kirsty
(@kirstym83x) reported
@virginmedia no surprise that no reply! Shocking customer service to a new customer, please can someone get in touch
-
Marc! The Herald Angels Sing
(@MarcJWallace) reported
Getting told I have no internet access on my tv but I can send this tweet just fine on wifi to tell you just how bad you are @virginmedia
-
Dom
(@dom767) reported
Waiting for @virginmedia to reply on web chat took over an hour, both times, and now technical support has been on hold for over an hour, and then the call dropped, and now I'm on hold again. Absolutely atrocious level of service. Abysmal. :( @richardbranson @ofcom
-
DJ Collict
(@DJCollict) reported
@virginmedia @coaster_katy This is down right ridiculous... 1) In this day and age how the heck can any ISP not have a method of cancelling online?! 2) Why you can't call her or arrange for someone else at Virgin Media to call her when she has wasted so much time trying to get someone to help is beyond me!
-
Paul Smith
(@Paul_CR_Smith) reported
@virginmedia Seems there’s nothing for continued intermittent breakage of service. It’s just cut out momentarily again. Back on now but massively frustrating
-
ollieread
(@ollieread) reported
@virginmedia Original engineer said that the cable in the street was dead, so it appears that the damage is between the street and the cabinet, which is about 20 maybe 30ft away.