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Virgin Media outages and service status in Wakefield, England

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Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Wakefield, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 19, 6:03 PM GMT+1.
  • 61% Internet (61%)
  • 20% Wi-fi (20%)
  • 9% TV (9%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Wakefield come from postal codes WF1 , WF2 and WF4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Huddersfield, Normanton, Leeds, Holmfirth, Bradford, Wakefield, Pontefract, Dewsbury, Cleckheaton, and Shipley.

CityProblem TypeReport Time
Batley Internet 10 hours ago
Batley Internet 11 hours ago
Barnsley Internet 18 hours ago
Batley Internet 21 hours ago
Batley Total Blackout 22 hours ago
Huddersfield Wi-fi 2 days ago

Nearby cities with recent reports

Batley

9 recent signals

10 hours ago
Huddersfield

2 recent signals

2 days ago
Leeds

2 recent signals

5 days ago
Barnsley

1 recent signals

18 hours ago
Normanton

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Yuz6Yusof
    Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice

  • SamWatt30745054
    Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

  • philipcgleeson
    Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

  • owen1257
    Owen1257 (@owen1257) reported from Huddersfield, England

    @HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's

  • Gstraitz
    Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • ringroads
    Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • Rees_2807
    Rees (@Rees_2807) reported from Huddersfield, England

    @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported from Wakefield, England

    @virginmedia That checker like my service doesn't work

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England

    @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

  • Daddie_Sy
    Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • downhamdn
    denise downham (@downhamdn) reported from Great and Little Preston, England

    @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

  • Pilki
    Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Major power outage, we never even had loss of service after Storm Arwen!!!

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • rywilnot
    Ryan Wilson (@rywilnot) reported from Darton, England

    @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @ldp17470 Not a virgin issue perform a full power cycle by holding the front power button for 10 seconds, unplugging the power cable for 30–60 seconds, then plugging it back in.

  • EssVeeJay
    SVJ 🦦 (@EssVeeJay) reported

    @virginmedia It was finally fixed at 4pm today after 6 days . I will be seeking appropriate compensation for lack of service, out of locked expenses incurred and my time being wasted having to chase your engineers and customer services

  • mec337
    mec337 (@mec337) reported

    @virginmedia Ok, having my account number and area reference dosent help because my 24 year old original blueyonder email address from Virgin does not allow me to link my email with the myvm app - shall I give up

  • andymousemat
    MouseMat (@andymousemat) reported

    @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

  • Fpityyyy
    Fpity (@Fpityyyy) reported

    @virginmedia shut up all ur gonna do is boost my signal in reality it does fck all

  • kingoftheshed
    Paul Parkin (@kingoftheshed) reported

    @virginmedia What? On and off for the past 8 days? It just went down again 5 minutes ago. Fix it and compensate me let me leave.

  • TheLedge1916
    JJ (@TheLedge1916) reported

    @thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government

  • ndbchnn
    ndbchnn (@ndbchnn) reported

    @virginmedia is there a know issue with the WiFi in Salford? For the last 12 hours we’ve had no broadband, TV or heating (because our hive thermostat is linked to the wifi). I cannot seem to get any information from your website. This seems to happen every few months!

  • leeb9972
    Lee Black (@leeb9972) reported

    @virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    @virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!