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Virgin Media

Virgin Media outages and service status in Wakefield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Wakefield, including 6 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 26, 8:08 AM GMT+1.
  • 49% Internet (49%)
  • 25% TV (25%)
  • 15% Wi-fi (15%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Wakefield come from postal codes WF4 , WF2 and WF1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Wakefield, Barnsley, Bradford, Leeds, Normanton, Huddersfield, Cleckheaton, Holmfirth, Pontefract, Dewsbury, and Castleford.

CityProblem TypeReport Time
Batley Internet 4 hours ago
Batley Internet 15 hours ago
Batley E-mail 16 hours ago
Wakefield Internet 17 hours ago
Barnsley Internet 20 hours ago
Bradford Internet 21 hours ago

Nearby cities with recent reports

Batley

19 recent signals

4 hours ago
Leeds

6 recent signals

2 days ago
Barnsley

2 recent signals

20 hours ago
Normanton

2 recent signals

4 days ago
Bradford

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • andy_english
    Andrew English (@andy_english) reported from Dewsbury, England

    @LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • domburch
    Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • bcbradio
    BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • Rees_2807
    Rees (@Rees_2807) reported from Huddersfield, England

    @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

  • jim_johnson24
    Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • Yamusenghore
    Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • owen1257
    Owen1257 (@owen1257) reported from Huddersfield, England

    @HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's

  • SamWatt30745054
    Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

  • SaffsAI
    Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

  • badlydrawnroy
    Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

  • HullsGinMan
    Simon (@HullsGinMan) reported from Leeds, England

    @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

  • a8dullah_mulla
    Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirsty__x3
    Kirsty ✨ (@Kirsty__x3) reported

    @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working

  • mikey_mol
    Mikey Molfessis (@mikey_mol) reported

    @virginmedia if your technicians cannot fix a problem in 4 weeks and I get no refund and your status update says everything is fine, but multiple people in the area are affected, do me a favour and stop calling me to sell me additional services. Please.

  • DJChakaFinchos
    DJ Chaka Finchos 🐏 (@DJChakaFinchos) reported

    So glad I screenshotted my whole chat with @virginmedia because I knew the “agent” I spoke to at would mess up my house move by the stupid questions they were asking. Cut my old house off (that I’m still in) a day early.

  • tfd1977
    trev (@tfd1977) reported

    @virginmedia service is getting worse by the day nearly a month now and still broadband keeps dropping..apparently engineers are fixing the problem! Every few days get a message saying fixed then next day down again…sick and tired and crap service

  • ACraftyOne
    Crafty (@ACraftyOne) reported

    @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

  • Her_indoors51
    Jen Smith (@Her_indoors51) reported

    @virginmedia Thank you but a lovely lady on your customer service spent 40 minutes to fix it for me.

  • Louiseboxall
    Louise Boxall (@Louiseboxall) reported

    @virginmedia Yep, we’ve done all that. It says intermittent service. It’s been like this over a week. Now it’s worse! Even spoke to one of the customer service people on Friday, the issue is worse and we were told unless they get 360 then Virgin won’t help. Absolute disgrace!

  • Montevidian
    Patrick McCabe (@Montevidian) reported

    @SuzieD755164 @RTEOne @virginmedia Imagine having the mange as bad as this lady #dublincentral

  • Louiseboxall
    Louise Boxall (@Louiseboxall) reported

    @virginmedia My parents can’t watch their virgin media that they’re paying for because the picture is pixilated picture! Aparently they won’t even look into it unless the agree to the new 360! Disgraceful! So much for customer service!!

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    Monday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?