Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 02/18/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Barnsley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Bradford, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Pontefract.

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City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomLeeds TV
United KingdomBatley Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Superfly29 Matt P (@Superfly29) reported from Bradford, England

    Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!

  • D1e9a7n8o Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow

  • D1e9a7n8o Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @richardbranson How about you “race” to improve your shit Virgin Media services

  • rizzy_7 Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK

  • steno22 Rebecca Stenson (@steno22) reported from Wibsey, England

    @virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

  • Lindyprec Linda Precious (@Lindyprec) reported from Swillington, England

    @virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..

  • harryd20200 Haz (@harryd20200) reported from Wakefield, England

    @virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.

  • binxl Binder Xavier Lal (@binxl) reported from Wibsey, England

    Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......

  • pjam62 Phillip Jameson (@pjam62) reported from Gildersome, England

    @virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈

  • cstarkey12 chris starkey (@cstarkey12) reported from Barnsley, England

    @virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving

  • philjh1975 Phil Hardaker (@philjh1975) reported from Shadwell, England

    @virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....

  • BuntysBoutique Bunty's Boutique (@BuntysBoutique) reported from Gildersome, England

    @virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.

  • rizzy_7 Rizzy Mo (@rizzy_7) reported from Bradford, England

    @virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown

  • JillianBoyd50 Jill Boyd (@JillianBoyd50) reported from Bradford, England

    @virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.

  • Robbotherhino83 Ben Robinson (@Robbotherhino83) reported from Bradford, England

    @virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky

  • Superfly29 Matt P (@Superfly29) reported from Bradford, England

    @virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.

  • charldimond Charlotte 💎 (@charldimond) reported from Leeds, England

    @virginmedia No broadband LS134SX - have run test and checked service status to no avail.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EddieMemps Eddie Lindsay (@EddieMemps) reported

    @virginmedia Already did that spoke to one of your colleagues somewhere else in the world, assured me settings had been reconfigured. I am not a robot I am a loyal customer

  • _shannoncg shannon🍒 (@_shannoncg) reported

    @virginmedia you haven’t shown up for my installation on two dates with no contact whatsoever, not exactly a good start for a new customer?

  • shcv5 Steve (@shcv5) reported

    @virginmedia trying to make a complaint via the web chat on your website and the agent has been keeping me waiting for 10 mins now with no response! What is going on?

  • MissIG_Geek Miss IG Geek (she/her) 🏳️‍🌈 (@MissIG_Geek) reported

    @virginmedia Specific issues: 1st technician did not log call for cable repair, customer support staff did not have latitude to break out of scripted process which (wrongly) assumed everything had been done correctly, cable repair was not notified to me, notes on my account were inadequate

  • TheresaOakley3 Theresa Oakley (@TheresaOakley3) reported

    @virginmedia Both to be honest, the TV is hard wired and ita constantly slow and crashes. WiFi is none existent 90% of the time.

  • Alex23X_ Alex (@Alex23X_) reported

    @virginmedia My issue with getting my account set up has now been sorted, just waiting to reset my password - Thx all for helping 👍

  • paticlarke Patricia Clarke (@paticlarke) reported

    @virginmedia we have been trying to cancel our internet account with you – because we are moving out – for weeks. Your agents have disconnected the phone dozens of times & made it impossible. We are in the middle of a cost of living crisis & we cannot afford this. Please help

  • MYST3RYME Top 5s (@MYST3RYME) reported

    @virginmedia can't find anything for Virgin mobile UK, can you help? I have a Samsung Watch 5 Pro, and want to use my current SIM in the watch as an eSIM, how can I do this, if not yet, then when?

  • Raj_Beast Ghost (@Raj_Beast) reported

    @virginmedia All I want is someone to fix my problem. Its not too much to ask. I was promised an engineer today and nothing is happening. Is there someone in Senior Management who can make this happen? Feels like I talk to a brick wall everything with Virgin

  • Raj_Beast Ghost (@Raj_Beast) reported

    @virginmedia Worst service ever. Was promised a technician today 2 fix my issue. called up & they know nothing about it. Lied to on a recorded line. Awful service. I'm Working From Home & been tethering using 5G & now this had broken my phone battery. I am extremely stressed out