Virgin Media Outage Report in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Batley, Normanton, Huddersfield, Holmfirth, Wakefield, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.

City	Problem Type	Report Time
Leeds	E-mail	18 hours ago
Leeds	Internet	19 hours ago
Leeds	Wi-fi	20 hours ago
Bradford	Internet	1 day ago
Batley	Internet	2 days ago
Leeds	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Ed Foster (@EJJFoster) reported 2 minutes ago from Wakefield, England

  @virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!

• 
  Karen Walsh (@kaw7676) reported 5 minutes ago from Normanton, England

  @virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.

• 
  Nick Lawton (@Pontemiller) reported 7 minutes ago from Knottingley, England

  I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

• 
  Oliver Dean #TeamLH (@ollieinleeds) reported 7 minutes ago from Wakefield, England

  @virginmedia you must have the most unreliable internet service in the UK. Several times a year it goes down for a full working day. Again today, "Unplanned Outage" yet your van was here within seconds. Unplanned my arse. Compensate my loss of earnings! #poorService

• 
  Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported 8 minutes ago from Huddersfield, England

  Anyone else having an issue with @virginmedia WiFi?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported 10 minutes ago from Barnsley, England

  @virginmedia is the email down again??

• 
  GAMA (@GAMA_Leeds) reported 12 minutes ago from Gildersome, England

  @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

• 
  Marie MIllward (@mariemillward) reported 19 minutes ago from Leeds, England

  @GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.

• 
  Dave (@djt81) reported 29 minutes ago from Leeds, England

  @virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'

• 
  Phil Singh (@PhilSingh_com) reported 30 minutes ago from Bradford, England

  @virginmedia Hi just been on the phone to Customer Services who put the phone down to me when I queried why it takes 45days for Virgin Media to refund me?? 🙁

• 
  GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported 32 minutes ago from Kippax, England

  @virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏

• 
  FJG (@FranNamStyle) reported 36 minutes ago from Leeds, England

  @virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.

• 
  Huddersfield Times (@HuddersfieldTi2) reported 38 minutes ago from Huddersfield, England

  @iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.

• 
  Gary Fretwell (@GaryFretwell1) reported 44 minutes ago from Wakefield, England

  @virginmedia I appreciate your advice, but rather than ask fellow customers for a fix I’d rather hope @virginmedia trained staff would be able to rectify this issue. I’ll try the forum, but this is not the way to run a business….@Ofcom

• 
  Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported 46 minutes ago from Bradford, England

  Just lost all my casework updates as @virginmedia down again. How long do you take to respond to written complaints ? Total frustration.

• 
  That Heaton Mess (@GavHeaton) reported 48 minutes ago from Bradford, England

  @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

• 
  Marie MIllward (@mariemillward) reported 53 minutes ago from Leeds, England

  @GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.

• 
  FJG (@FranNamStyle) reported 55 minutes ago from Leeds, England

  @virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.

• 
  Chirpy Frances (@chirpyfrances) reported 57 minutes ago from Wakefield, England

  Been through 16 mths of lockdown, 3 working from home & hardly a glitch on the broadband. Last 8wks its gone down for several minutes a day between 10am and 1pm. Only on weekdays & its supposed to be a problem with our hub, really? An engineer could find it @virginmedia #shoddy

• 
  FJG (@FranNamStyle) reported 58 minutes ago from Leeds, England

  My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steph (@stef_ann_ee) reported 9 minutes ago

  @virginmedia hi, please can you confirm if my contract has been cancelled. I never received a confirmation email and I don’t wanna call again as I’ve just spent £42.34 for 58 mintues of being passed from person to person.

• 
  Steve Price 😈 Creative Director (@PlanBstudio) reported 10 minutes ago

  @virginmedia I don’t need a call. I would like an engineer booked. I’ve done everything with the router. Reset it four times today. It’s NOT WORKING. Please have someone call me tomorrow at 10:00 to book an engineer.

• 
  Collette (@collyettey) reported 10 minutes ago

  @virginmedia so sick of your mobile services! 30th Nov i gave 30 days notice to cancel my mobile account (as the contract ended in Oct 22) I've now received a bill stating i have not paid for 2 months! phone agents are useless & now being threatened with debt collections!!

• 
  Jake Hackleton (@Jake2020202111) reported 11 minutes ago

  @virginmedia Virgin Media we had a new fibre line fitted on the 9th of march still hasn't been fixed. Got off the phone to customer service an hour ago told me there's nothing they can do. Said they can book another tech visit but nothing is getting sorted had 4 months of bad internet.

• 
  Matt Clarke (@MattClarke7349) reported 13 minutes ago

  @virginmedia Hi..my friend has a Blueyonder email account that she has lost access to. She has got through to customer services but they are overseas and do not have a clue what she is talking about. Is there anyone in the UK that can help?

• 
  Abdel Reda (@ahrida) reported 21 minutes ago

  @virginmedia very bad experience with Virgin media. Residential team tells me something completely different to what the business time has told me . Please help 🤔

• 
  J8EY L (@J8EYL) reported 22 minutes ago

  @gigaclear @Oxrandom I’d get used to it, has surely got to be the most unreliable internet service there is! We are down yet again! Time to go back to virgin media I think.

• 
  Sharon Prescott (@Shazanne69) reported 26 minutes ago

  @virginmedia Went on whataapp at 19:20 hrs, passed security and been transferred to a new department and still waiting. Where can I lodge an official complaint? Im totally appalled at your customer service.

• 
  Oh This Bloody Computer (@OhThisBloodyPC) reported 30 minutes ago

  @virginmedia Here are some frequently asked questions missing from your automated service: Why do you outsource customer support to people who are, understandably, struggling to understand callers from a land 5000 miles away in a different time zone?

• 
  Eugene Brennan (@EugenesDIYDen) reported 32 minutes ago

  @VirginMediaIE @EmmaP46714206 @virginmedia The issue is the full screen button doesn't work.