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Virgin Media

Virgin Media outages and service status in Wakefield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Wakefield, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 27, 11:06 PM GMT+1.
  • 48% Internet (48%)
  • 26% TV (26%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Wakefield come from postal codes WF4 , WF2 and WF1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Barnsley, Huddersfield, Pontefract, Wakefield, Leeds, Normanton, Cleckheaton, Holmfirth, Dewsbury, and Castleford.

CityProblem TypeReport Time
Batley Wi-fi 59 minutes ago
Bradford Internet 3 hours ago
Barnsley TV 23 hours ago
Huddersfield Wi-fi 1 day ago
Pontefract Wi-fi 1 day ago
Bradford Internet 1 day ago

Nearby cities with recent reports

Batley

18 recent signals

59 minutes ago
Leeds

4 recent signals

4 days ago
Bradford

3 recent signals

3 hours ago
Barnsley

3 recent signals

23 hours ago
Huddersfield

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

  • downhamdn
    denise downham (@downhamdn) reported from Great and Little Preston, England

    @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

  • mikeydavies86uk
    michael davies (@mikeydavies86uk) reported from Bradford, England

    Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

  • Jp_Leeson
    John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • rywilnot
    Ryan Wilson (@rywilnot) reported from Darton, England

    @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • leedsfan91
    james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

  • hoppywba
    Hoppywba (@hoppywba) reported from Leeds, England

    @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

  • ScampyFryNinja
    Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • Gav_Leaf
    Gav Leaf (@Gav_Leaf) reported from Castleford, England

    @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England

    @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mickharkin68531
    mick harkin (@mickharkin68531) reported

    @Woodster1994 @virginmedia I would expect so much more from a business broadband service

  • millymoobags
    michaela (@millymoobags) reported

    @PeteUK7 @virginmedia So sorry for the loss of your mum and this headache for you I was chased by orange for 8 months after my dad died well his name i got his post never got a refund either or a apology

  • mikmikemicky
    Mike Hill (@mikmikemicky) reported

    @PeteUK7 @virginmedia That's bad. When my dad died, a company who's bill didn't get paid even offered to be executor's in his estate?

  • WeHearYou2020
    WeHearYou (@WeHearYou2020) reported

    @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

  • irons1de1
    irons1de (@irons1de1) reported

    @JamieGBarry @virginmedia Having the same issue with @virginmedia I just have the internet with them and they have just doubled my price and won’t offer anything where as a new customer can get the same deal for just over £20 it’s disgusting no incentive to remain a customer with them

  • Grahamthecabbie
    Graham Long (@Grahamthecabbie) reported

    @virginmedia no service at the moment. Been down for z9 hours! What’s going on?!

  • David52578899
    David (@David52578899) reported

    @virginmedia @PeteUK7 That’s an excuse, not a reason. Nobody cares if your records were not fully updated, that’s your problem.

  • Jamescullen2732
    james cullen (@Jamescullen2732) reported

    @virginmedia @JamieGBarry Its the most stupid thing that they all do that. Sky wanted 128 from me after paying them 68 for a year so I moved to virgin for the same price.

  • DavidDdjoinery
    David duncan (@DavidDdjoinery) reported

    @virginmedia Sent a message yesterday about an ongoing issue with tv and still no reply , and can’t get an online chat through the app or phone call this service is appalling

  • andrewvarley
    andrew varley (@andrewvarley) reported

    @virginmedia @JamieGBarry Idiots I left and will never go back rip off merchants!