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Virgin Media

Virgin Media Outage Report in Wakefield, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Batley, Normanton, Huddersfield, Holmfirth, Wakefield, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.

CityProblem TypeReport Time
Leeds E-mail 10 hours ago
Leeds Internet 11 hours ago
Leeds Wi-fi 12 hours ago
Bradford Internet 1 day ago
Batley Internet 2 days ago
Leeds Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • diamondfan25
    Alyson Fisher (@diamondfan25) reported from Huddersfield, England

    @richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP

  • TheTownCryer1
    The Town Crier ☝🏻 (@TheTownCryer1) reported from Wakefield, England

    @virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down

  • henocookie
    Henry Cookson (@henocookie) reported from Leeds, England

    @Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority

  • nicohobson
    nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • shaunyp8471
    Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!

  • leondas
    Leon Das (@leondas) reported from Leeds, England

    @virginmedia Down again

  • DannyJBennett
    Danny Bennett (@DannyJBennett) reported from Gildersome, England

    @virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.

  • DeshPope
    Sunny The Desh Pope (@DeshPope) reported from Bradford, England

    @virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down

  • heaton2111
    John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨

  • MichelleTownhil
    Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .

  • MichelleTownhil
    Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic

  • jl_legend
    Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story

  • Shazia5Khan
    SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.

  • HoodElegance_
    Miss Simmons (@HoodElegance_) reported from Leeds, England

    @virginmedia my internet has been down for some time now, this really affecting me completing my work

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia shite service again, no internet since 11:50, supposedly no issues in area.

  • aimeereynoIds
    Aimee (@aimeereynoIds) reported from Leeds, England

    @virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.

  • MichelleTownhil
    Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....

  • JosephB15549606
    Joe B (@JosephB15549606) reported from Bradford, England

    @virginmedia your broadband is so bad it’s ten time worse than Covid 19

  • diamondfan25
    Alyson Fisher (@diamondfan25) reported from Huddersfield, England

    @virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!

  • DeanBray1
    Dean Bray (@DeanBray1) reported from Leeds, England

    @virginmedia No I haven't, it's happening daily. Do you know what the problem might be?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lewbatross
    Lew (@Lewbatross) reported

    @Ofcom How do I file a complaint against @virginmedia

  • Massive_Nights
    Marke (@Massive_Nights) reported

    @xcaseybelcherx @virginmedia My Virgin Media is down, TV + broadband, but weirdly my Giffgaff 4g is mostly down too, comes and goes and is VERY slow. In North Belfast.

  • itsjamielike
    Jamie. (@itsjamielike) reported

    @virginmedia Can you confirm that Virgin customers are moving from the Vodafone network and getting transferred to o2? Is there a timeline for this? O2’s data network is awful.

  • _Clean_Nuclear
    Nuclear (@_Clean_Nuclear) reported

    @virginmedia What is the point. Virgin NEVER calls back when promising to resolve an issue. I'm not kidding. Sadly I'm still a customer. Multiple HOURS with your call centres to resolve a simple issue. None of the people manning the phones are empowered to solve problems not on preset lists.

  • LunchboxLogicYT
    LunchboxLogic (@LunchboxLogicYT) reported

    Okay.. 4:05am and my internet randomly goes off, @virginmedia wtf you doing?

  • Iceman4489
    iceland (@Iceman4489) reported

    @MarkEstero75 @virginmedia Sorry about that why not message GHOSTTECHIEE ON INSTAGRAM for help My friend had same issues but the help recover all passwords they’re highly recommended

  • yoksnod
    Don Skoy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@yoksnod) reported

    @paulmc_96 @virginmedia Wasn't aware of this, but somehow doesn't surprise me. They spend so much time doing "maintenance" for so-called "improvements" ..I never see any improvement when they are done. Sick of it. Thanks for enlightening me though.

  • yoksnod
    Don Skoy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@yoksnod) reported

    If I had £1 for every time my bloody wifi broadband died today (most days) ..3 guesses? Yep @virginmedia again. Most unreliable network 2022. #sofedup Right now it's down. Went off 10mins ago. Thanks 👏 Maybe I should stop paying my bill for every day I lose connection.

  • iulivv
    Adochitei Iulia (@iulivv) reported

    @virginmedia I’ve sent you a complaint 3 times and in 2 we no reply from you. Your customer service brought me to the point of an emotional breakdown, the broadband signal you provide is poor and yet you charge me for something I don’t have and never used!I dispute the 47£ charge

  • RetroArcadeMan
    ArcadeMan 🇺🇦 (@RetroArcadeMan) reported

    @mdf200 @NelsonBawheid @virginmedia Virgin converted mine in July but I never saw a reduction in price