Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Cleckheaton, Normanton, Bradford, Leeds, Huddersfield, Shipley, Wakefield, Barnsley, Liversedge, Pudsey, Dewsbury, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Cleckheaton |
Internet | |
| Normanton |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Clawson
(@kramnoswalc) reported
@virginmedia i don’t seem to be getting anywhere near your guaranteed broadband download speed on my M200 broadband, i’m getting about 33Mbps and 14Mbps, ive tried to contact through online app for help, but getting nowhere, Area ref 14, can you advise what i can do
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David Goodfellow
(@davegoodie) reported
@virginmedia (2/2) by delaying as you have, we’ve been charged two direct debits for services we aren’t receiving and couldn’t cancel for fear that you would negatively impact our credit score. Virgin do not care about its customers, we’ve been let down by every single dept. Incl. the CEOs
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Felli
(@AskFelli) reported
@virginmedia I'm not expecting troubleshooting, this is not an issue that can be troubleshooted on my end. I want you to escalate for a global fix. The error message is related to the game and says it fails to connect, nothing loads after the client launches and only when the VPN isn't on.
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Karen Gannon
(@kazzab1966) reported
@virginmedia No status problems...just poor service and now you're threatening to suspend my services as your system hasn't picked up a part payment I made...disgusting customer service
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Donna Caslin
(@caslin_donna) reported
@virginmedia I don't doubt for a minute how hard you're all working to get through the queries & calls but i feel like I've been pushed to the side & I'm expected to get on with it or resolve the issue myself!!
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Andrew Sykes
(@Sykesy21) reported
@virginmedia I'm having broadband issues and the 0345 number for your call centre isn't working. I need some help as it's gone off and I'm working from home.
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Gail murphy
(@derekmurphy41) reported
@virginmedia I want to cancel a sky sports/cinema package and after spending ages online it seems this can only be done over phone however your phone lines aren’t being answered!! Please can you advise as don’t want an unwanted bill!
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terry
(@onthesnaffle) reported
@virginmedia @KatieCraigx The ******* state of this reply. Out of all of this that this girl has said you try to point the blame at her? Your Twitter team is just like your customer service on the phone, absolutely useless, like speaking to a brick wall. Horrible lying bastards conning people out of money
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Alexandre Leprêtre
(@AlexLepretre) reported
@virginmedia are you aware that your customer service phone number still doesn't work?
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Suzanne Atkin
(@suzanneatkin1) reported
@virginmedia how can I stop ‘Virgin Media Technical Support’ overseas call centre calling me please? 8 calls now in 3 days and I’m not even a customer. Told the last caller this and he shouted and hung up on me!