Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Bradford, Huddersfield, Shipley, Wakefield, Normanton, Barnsley, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Bradford |
Wi-fi | |
| Huddersfield |
Internet | |
| Huddersfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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iamrohansen
(@Rohan10105) reported
@virginmedia Thanks . Spoke to customer care as all my flats in building have Virgin except my flat . Please can you look into it as my contract with other company is expiring on 5th October .
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J Rodriguez
(@RodriguezMayn) reported
@virginmedia your WhatsApp chat just keeps saying "sorry I need you to confirm you have completed this action' and nothing else. Worst service on the planet. What's the point in having bots if everytime I use it I get passed to a human. Now its stuck on the bot
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Weird AL
(@Silent_Bob90) reported
@virginmedia I need help setting up a Virgin media account. I got fibre and tv installed yesterday. It’s not working online for me. I am not receiving any emails to the set up link.
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Lydia Ward
(@lydiawardx) reported
@virginmedia @vmbusinesshelp @vmbusinesshelp Can you please help with the above? I am struggling to report anything as we went through a bills company
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@itsadamuk @virginmedia Save your time, I had a technician out to fix my issue, he had to replace with hub 4, even put in the notes that he wanted a hub 5 sent to me as I can’t get the guaranteed speed, and customer care basically said, oh well… and didn’t help.
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Slim Gaming
(@SlimNasty2013) reported
So the crappy @virginmedia isn't working again second day in a row it's not working might have the same problem with payment to them this month
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Badmanners
(@JohnRelen1) reported
@virginmedia just to let you know I am going into hospital if the treatment for my bone problem and it does not work my legs get cut off just to inform you
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ItsAdam
(@itsadamuk) reported
@virginmedia It's undergoing testing by users on 50 and 100mbit which is ******* stupid because they can't saturate wifi, let alone a 1000mbit port. Just more proof of how utterly retarded VM is.
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Lydia Ward
(@lydiawardx) reported
@virginmedia Hi, we are with Unihomes / Virgin Business. The service page shows no known issue in the area. Thanks
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peetur piperr
(@ZEUS2096) reported
@virginmedia Hi, yes both are down, both the WiFi and also anything connected by Ethernet directly from the box, we have also checked and it says nothing is wrong yet multiple neighbors an family haven't been able to access any TV, or Internet since midnight, it's definitely an area issue