Virgin Media Outage Report in Wakefield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Cleckheaton, Leeds, Bradford, Normanton, Huddersfield, Barnsley, Wakefield, Dewsbury, Heckmondwike, Pontefract, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Cleckheaton |
Wi-fi | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Leeds |
Wi-fi | |
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
-
Adam Morton
(@_SirMorton) reported
from
Bradford, England
@virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
-
SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
-
Nursey blue eyes!
(@LoosemoreMarie) reported
from
Mirfield, England
@reece_dinsdale @virginmedia Cancel
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
-
wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
-
Dean Brown ®
(@dean_browny) reported
from
Grimethorpe, England
@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
-
theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
-
wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
-
Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
-
Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
-
Ross Murgatroyd
(@Rosscopco) reported
from
Bradford, England
@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
-
Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
***
(@richbod11) reported
@virginmedia Street work. Install guy says issue with exiting cable, so needs replacing. 30 mins work according to him. I’ve spend nearly 3hrs on the phone so far and can’t even get a date when it’ll be done, or speak to someone who knows can decide!
-
simon davis
(@davissmn3) reported
@virginmedia Thanks KF-better this morning.Sadly we moved from a 100% fault free Talktalk to a regular issue Virgin.Sometimes the service is down and often much slower than Talktalk.Not sure what to do other than go back to TT?
-
Gato anti 'ipster
(@antihipster_cat) reported
Thanks to @virginmedia I am part of a dystopian nightmare where I have service outage for 4 months and all I want is to be left out the hook of a contract but I am transfered for the past to weeks from 4 different departments all designed to alienate customers
-
John Kirby
(@csljohnkirby) reported
Customer service at @virginmedia is absolute rubbish, I have spoken to three people this morning, 2 whose English is so poor I could not understand them, I have two accounts with them, & they are quoting "GDPR" at me stating they can not confirm which account they are trying 1/2
-
Iain Nicol
(@iainnicol) reported
@WeeSociologist @jay_mfc Unless you're lucky enough to have FTTP, then Virgin Media by far have the best speeds. However, their customer service and the annual price negotiations are a PITA.
-
Botserker
(@Botserker) reported
@virginmedia This just proves my point I update you just now and there’s no solution as I refuse to pay this amount as it was promised to be deducted off my account but because you took your time I’m the one who has to deal with it! Definitely taking this to the ombudsman!
-
Lois
(@lois452) reported
@virginmedia YOU ARE ****
-
Nigel Clark
(@NigelClark78) reported
@virginmedia It is a big inconvenience as we are dependent on the service for our TV services too. So no TV for the family and members of the family very dependent on the internet for work, coursework etc and our mobile datas are taking a massive hit. Not really acceptable.
-
clarered
(@clarered) reported
@virginmedia we are trying to cancel our broadband service. Days of our life have passed on hold on the phone to you and waiting for a chatbot to reply. HELP.
-
***
(@richbod11) reported
@virginmedia Issue here is that information is blatantly false! Untruths about when work is being done is simply unacceptable. The lack of clarity available whilst spending hours telling me what I already know is insulting.