Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Bradford, Leeds, Wakefield, Barnsley, Normanton, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Huddersfield |
Total Blackout | |
| Batley |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
Thanks @virginmedia my wife is in floods of tears after speaking to an absolutely despicable man, a manager, called Chris who we believe is based in Edinburgh. A lengthy complaint will be put in about this. You just can’t treat your customers like shit, like this man did #bully
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Unfortunately we can no longer use this service as it states u can only do this 3 times. Which becoz it says phone fault as opposed to full service fault have been used!! 03 March is no good to me!!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia I couldnt get through, you must be having loads of issues I waited 20 minutes on hold
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia hi got an email saying I'm going to get charged for not sending back equipment, which I have and have the receipt to confirm. While I'm here my upgraded broadband is quite flimsy and drops connection more times then I drop my pants, and I'm a nudist! Help!!!
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steve wilcock 🏴🏴
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia good morning, it appears that your service is poor yet again!!! No tv,broadband or phone since yesterday. A call to customer services reveals 03 March for service t return in full. 👏👏👏
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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ronald fox
(@ron3stripes) reported
from
Royston, England
@virginmedia can you explain to me why you have used my property to fix cable to enter next door without my permission.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Baxter
(@kgbaxter_) reported
Our internet is down AGAIN and has been awful over the last few months - continual periods of no internet at all. @virginmedia can you advise on what we can do as well as how you’ll be issuing a refund to us?
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kepec06
(@kepec06) reported
@virginmedia Thanks. I have been in touch this morning and your colleague said I need to be at home to fix this? Surely the problem is at your end? So when I get home, I am on the phone for another hour? Very frustrating.
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ᏆhàhïᏒ 🇧🇩
(@Itzztee1) reported
@virginmedia I advised the agent when going through with yourselves I will require a fresh connection to my home due to the work carried out. Engineer came two days ago and left 5 mins after due to not having the correct tools to complete the job. It is Adamant I have this issue sorted ASAP
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lee weston
(@eelnotsew) reported
@Minilegobatman @virginmedia I've had same poor service too, tried the web chat which was so slow . Been a customer for 20 years and switching to another supplier when I get a chance as it will probably take a month to get someone to talk to @virginmedia
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George Payne
(@IGmp3) reported
@virginmedia I understand that everyone in the TF2 area WAS having the same issue. From Oakengates to Ketley.
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Gary Shepherd
(@red_shep81) reported
@virginmedia You’re not sorry, you do not have an ounce of sympathy for your customers. You really do have the worst customer service of any company I have ever had the displeasure of dealing with.
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@willlister70 @virginmedia Yes exactly. My brother says same at his house. Total garbage 👎😤
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Mike Blackley
(@mikebla84) reported
@virginmedia Unfortunately I was not, notes were taken during my last call and I was asked preference of contact which was by phone. Hence the 5 working days. Extremely disappointed as loyal customer for 18 years
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Paul Davis
(@kesslerboy) reported
Hey @virginmedia Been trying to book an engineer since 10am to come and sort a signal issue with my Broadband. Been cut off FOUR times and each person I’ve spoken to all contradicted each other and essentially had zero clue what they were talking about. Absolute shambles!
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Das_Omen
(@das_omen666) reported
@virginmedia No signal. No web chat “to investigate” the problem (that you have already told me is due to 2 towers being out of operation) and now I sit here waiting. #virginmedia #fail