Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/02/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Bradford, Dewsbury, Barnsley, Holmfirth, Leeds, Cleckheaton, Wakefield, Castleford and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Wi-fi
United KingdomNormanton Total Blackout
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • AslamRehima Rehima Aslam (@AslamRehima) reported from Bradford, England

    @liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke

  • AslamRehima Rehima Aslam (@AslamRehima) reported from Bradford, England

    @virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • dale_beverley84 dale beverley (@dale_beverley84) reported from Wombwell, England

    @virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • humphris_mark CecilParkMark (@humphris_mark) reported

    @virginmedia thanks - but i can't connect to that link either by wifi or cellular dat connections - does this mean there's a widespread issue?

  • sandfoga Gary Sandford (@sandfoga) reported

    @virginmedia Sure no problem 👍

  • ladychloe89 chloe (@ladychloe89) reported

    @virginmedia hello, can someone help with an error message we keep getting on the sports channels? It’s saying setting up channels. Thank you

  • nikkiutd Nikki Phillips (@nikkiutd) reported

    @virginmedia Waiting 5 days with not being able to work or anything isn't really acceptable, and no one is willing to help.

  • ChrisWantsSleep Chris (@ChrisWantsSleep) reported

    @virginmedia I'm not worried about the service check website, I'm worried that my Internet connection doesn't work.

  • RickBeenham Richard Beenham (@RickBeenham) reported

    @virginmedia I have. Automated generic message about it bring a complex issue. Service is still down and I’m supposed to be working from home today. Please could you offer a specific update as to what is happening in my area? SW15.

  • edbowski Stuart Edwards 🇺🇦🇺🇦🇺🇦 (@edbowski) reported

    @Tony_Bee I didn't know you were a technical man, Tone. Any ideas how to fix it? @virginmedia will just tell me to reset it...

  • BPM_Animal James (@BPM_Animal) reported

    @Demetriiuz @virginmedia If the increase is over the rate of inflation you should be able to cancel regardless of the contract anyway👌🏻

  • nikkiutd Nikki Phillips (@nikkiutd) reported

    @virginmedia So my only option is to use your complaint service, no earlier slots if I try to check I lose the one already booked.

  • chauhanarun87 arun chauhan (@chauhanarun87) reported

    @virginmedia The issue with wiring still exits n as usual no broadband service