Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2 and WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Normanton, Castleford, Barnsley, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Batley |
Internet | |
| Leeds |
Total Blackout | |
| Batley |
Phone | |
| Bradford |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Ben Robinson
(@Robbotherhino83) reported
from
Bradford, England
@virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Andy Prosser
(@Prossman) reported
from
Huddersfield, England
@virginmedia Not my issue. It’s @timmyjrobbo ‘s
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Jill Boyd
(@JillianBoyd50) reported
from
Bradford, England
@virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Matt P
(@Superfly29) reported
from
Bradford, England
@virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.
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Matt P
(@Superfly29) reported
from
Bradford, England
Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Milburn
(@PeterJMilburn) reported
@virginmedia Hey virgin media, you appear to be VERY busy with people leaving broadband. Hardly surprising with the new contract offer of £45/month. Uncontactable by phone and there is no email to terminate. There is a bogus address for customers to write to though 👏👏👏
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Phil Harmer
(@PhilHarmer) reported
@virginmedia @vmbusiness If it’s that hard to deliver a reliable essential service then should you still be advertising and selling it?
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jiggy jai
(@j1ggy_j) reported
@virginmedia Yes. mobile issue. The phone I have with me. That’s meant to allow people to contact me & I them. I can’t even check voicemail. Like I said- this has been reported on 18 January 2022. How long before it counts as a catastrophic failure?I work extra hard now due to covid.
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Angela Bishop
(@Angela_la_B) reported
@virginmedia The whole thing is a farce. Just going round in circles with the so called customer service telling me to fix it online and when that doesn't work it directs me to call you, where I get sent back to checking online.
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Arvind Iyer
(@arvindsankaran1) reported
@virginmedia Been calling daily 2 explain outside installation work was completed 4 days back and I just need an activation engineer now. But your support teams are thick and repeatedly keep telling me that outside work is still pending. What **** systems and support teams u got
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Ben sims artist
(@simsartwork) reported
@virginmedia @virginmedia my virgin Boardband and wi fi has been rubbish for about a month now just keeps not working anyone Elsa same problem I need new router I think as the ether cable seems ok but that keeps not working to
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Ben sims artist
(@simsartwork) reported
@virginmedia my virgin Boardband and wi fi has been rubbish for about a month now just keeps not working anyone Elsa same problem I need new router I think as the ether cable seems ok but that keeps not working to
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Phil Harmer
(@PhilHarmer) reported
@vmbusiness For the record,as a permanent feature on your recorded messages it says ‘We’re experiencing a total loss of service’. It’s not area dependent as I’ve called from various phones in other parts of London & it’s before I get to the bit where I give my account no. Nice 😳
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Gill Read
(@gillread25) reported
@virginmedia @Adele A previous issue took 8 attempts to solve. I now have another issue which is currently at 5 attempts. Can you arrange a webchat with someone sensible please? I don’t want to have to bother the CEO again.
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james
(@_mosef) reported
@virginmedia Yes. Already spoke to someone who put me through to the retention team as he was unable to help. Then got cut off. Twice.