Virgin Media Outage Report in Wakefield, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Huddersfield, Bradford, Leeds, Holmfirth, Wakefield, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 2 hours ago |
|
Normanton
|
Internet | 3 hours ago |
|
Normanton
|
Total Blackout | 3 hours ago |
|
Huddersfield
|
TV | 14 hours ago |
|
Batley
|
Wi-fi | 23 hours ago |
|
Bradford
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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scott (@74Scottclarke) reported from Wakefield, England@virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday
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James Nemeth (@James1Nemeth) reported from Leeds, England@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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jim petticrew (@jimp1822) reported from Leeds, England@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Michelle B (@shellbennett) reported from Huddersfield, EnglandIf you're trying to watch via red button on Virgin media you can watch on a tablet via Sky Sports app. Use your VM account login via the Virgin Media UK login option on Sky Sports app login #htafc
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Adam Potter (@adamptr92) reported from Gildersome, England@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginnightmare @virginmedia I’ve gone to @BBCWatchdog you should do too! And the more of @virginmedia customers complain they might have to actually do something! And to stop their so called customer services lies! They need to held accountable for what they do and in many cases don’t do.
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🏍️ Dave 🐶 (@thurnscoe_boy) reported from Bolton upon Dearne, England@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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Joseph Hardcastle (@josephhtfc13) reported from Huddersfield, England@virginmedia @kempsapey It’s not working , sort it out
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Alistair (@Alistair_____xd) reported from Leeds, England@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
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Chris Johnson (@Chris_Johnson85) reported from Leeds, England@virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!
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Alistair (@Alistair_____xd) reported from Gildersome, England@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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Julia Taylor (@JulzMTaylor) reported from Huddersfield, EnglandAnyone else in #Huddersfield having problems with their #VirginMedia @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy (@amysufc22) reported@virginmedia Well it said 3pm then 6:10pm, then it said 10:10pm and now it’s saying tomorrow at 6pm. I’m sick of paying for something I’m not getting the full service from 😩🤯💩
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Sunrise (@Pennyfab1) reported@virginmedia @VirginRed @virginmedia disgusted what you’re charging existing customers/Been very loyal customer &just got told all u can offer me is to know that I will be charged a disconnection fee if I go elsewhere or be charged even more to reduce my channels #RUBBISH
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Harriet Lane (@HarrietLane_) reported@virginmedia Why can’t my poor parents — who didn’t know their accounts were vulnerable and had no warning from you — pay to keep their email? My dad’s 93 #youandyours
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IG: EdNoosir YT: EdNosirTV (@LilEdNosir) reported@virginmedia @eyen_ibibio I’ve been with you guys for more than 12 years & I’ve never really had any HUGE problem as bad as this! The worst thing is y’all are quiet about it! U should inform everyone IMMEDIATELY! People are working from home!
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Flashing Perfect Photographer | Blogger (@flashingperfect) reported@virginmedia Yes! The imap email setting is not working
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Sunrise (@Pennyfab1) reported@virginmedia @ParalympicsGB @virginmedia disgusted what you’re charging existing customers/Been very loyal customer &just got told all u can offer me is to know that I will be charged a disconnection fee if I go elsewhere or be charged even more to reduce my channels #RUBBISH
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Tom McConnell (@TomMcConnell6) reported@virginmedia new Premiership season and virgin media outage. #PremierLeague #OutageUpdate
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Lee Sheppard (@Shepsy89) reported@virginmedia Yes I spoke to them earlier, that is why I'm having to look at Sky and BT for my services, as iv been with virgin media for 11years and I basically got told I have to pay almost £31 more for the same services as a new customer, so I best become I new customer with Sky or BT
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Jamie Weston (@jlweston85) reported@virginmedia As already mentioned, I have no wired devices with which to test. All of the wireless devices are capable of well in excess of 350Mbps on the LAN, so the problem is with the WAN.
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Sunrise (@Pennyfab1) reported@virginmedia disgusted what you’re charging existing customers/Been very loyal customer &just got told all u can offer me is to know that I will be charged a disconnection fee if I go elsewhere or be charged even more to reduce my channels #RUBBISH