Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Holmfirth, Leeds, Pontefract, Wakefield, Huddersfield, Bradford, Barnsley, Dewsbury, Castleford, Cleckheaton, and Normanton.

City	Problem Type	Report Time
Batley	Wi-fi	5 hours ago
Holmfirth	Internet	5 hours ago
Batley	Internet	17 hours ago
Pontefract	Internet	1 day ago
Wakefield	E-mail	1 day ago
Batley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 2 minutes ago from Wrose, England

  @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 3 minutes ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

• 
  Matty Beswick (@bezzyboy88) reported 3 minutes ago from Leeds, England

  Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

• 
  Rebecca (@Bexwa) reported 14 minutes ago from Dewsbury, England

  @mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message

• 
  Chris McCulloch (@Chm14Mc) reported 16 minutes ago from Wakefield, England

  @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

• 
  That Heaton Mess (@GavHeaton) reported 18 minutes ago from Wibsey, England

  @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

• 
  Jim Johnson (@jim_johnson24) reported 18 minutes ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 21 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Guy Leech (@guyrleech) reported 21 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Rachel Hatfield (@rosiehat) reported 22 minutes ago from Wrose, England

  @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

• 
  Sam Watts (@SamWatt30745054) reported 24 minutes ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Michael Collinson (@Mcollinson72) reported 26 minutes ago from Wakefield, England

  What an absolute shower of shite service as usual from @virginmedia they literally couldn’t care any less

• 
  Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported 33 minutes ago from Huddersfield, England

  @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

• 
  Beau (@fastnodeceo) reported 41 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Abdullah Mulla (@a8dullah_mulla) reported 41 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Michael Edwards (@MENorthAffinity) reported 44 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Matt Ward (@mattwillward) reported 45 minutes ago from Castleford, England

  @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

• 
  Padge 👌 (@AdamPagett3) reported 45 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Aidan Carey (@Aidan1964) reported 50 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Gav Leaf (@Gav_Leaf) reported 54 minutes ago from Castleford, England

  @virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported 5 minutes ago

  @virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech

• 
  John M Hunt (@Johnmhunt) reported 5 minutes ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.

• 
  Drew Sheridan (@DrewSheridan1) reported 5 minutes ago

  @virginmedia My 75 year old mums tv not working according to your checker then is a internet issue which will not be repaired until the 18/05/26!. Totally unacceptable! 4 days with no tv or internet I thought you were the best out there clearly not. Be quick or will be cancelled

• 
  Jayne Catherall (@jayneycee) reported 5 minutes ago

  @virginmedia This is why we left you and went with @skytv as your service had become so unreliable

• 
  Ted (@tkly57) reported 6 minutes ago

  @virginmedia This has been going on since Thursday morning! Can't get through to anyone. Yet another breakdown in service and failure to communicate from a "communications" company. 🫢Definitely time to review with whom I have my contract. 🤔

• 
  Nicola Thrussell (@NicolaThrussell) reported 7 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

• 
  standfreered (@standfreered1) reported 11 minutes ago

  @virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month

• 
  Eloi Berquin (@eloib2001) reported 16 minutes ago

  @virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???

• 
  Nigel Ling (@NigelLing641626) reported 17 minutes ago

  @virginmedia Any update to when the @virginmedia channels are going to work, I was told earlier today by the Virgin media customer service that it will be guaranteed to up and running by 6 pm this evening- but still No Tv ?????????????????

• 
  Richard Hopper (@rickh77) reported 17 minutes ago

  @virginmedia @ITV why is channel 103 ITV1 still not working on virgin media since the outage yesterday?