Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Huddersfield, Bradford, Wakefield, Barnsley, Leeds, Batley, Dewsbury, Castleford, Cleckheaton, Pontefract, Normanton, and Holmfirth.

City	Problem Type	Report Time
Huddersfield	TV	8 hours ago
Bradford	TV	9 hours ago
Huddersfield	Internet	10 hours ago
Wakefield	TV	10 hours ago
Bradford	TV	10 hours ago
Barnsley	TV	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 6 seconds ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 3 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Ryan Wilson (@rywilnot) reported 6 minutes ago from Darton, England

  @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

• 
  Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported 6 minutes ago from Huddersfield, England

  @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

• 
  John Leeson (@Jp_Leeson) reported 11 minutes ago from Wibsey, England

  @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

• 
  Barry (@Barry80901949) reported 18 minutes ago from Bradford, England

  @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

• 
  Syd MC (@63Syd) reported 20 minutes ago from Huddersfield, England

  @virginmedia Logged in first time and no problems but since then I get this screen

• 
  Simon Day (@SiDay14) reported 30 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

• 
  Ashley Hirst (@ashleyhirst15) reported 32 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

• 
  Daryl Beaumont (@DarylBeaumont2) reported 33 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Paul David Phillips (@paul_phillips83) reported 33 minutes ago from Barnsley, England

  @virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 34 minutes ago from Leeds, England

  @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

• 
  ★ Kay ★ (@MissModette) reported 35 minutes ago from Leeds, England

  @RestartCarl @virginmedia BT are just as bad.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 42 minutes ago from Leeds, England

  @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

• 
  Paul Waite (@plrw2010) reported 52 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Dom Burch ⤴️ (@domburch) reported 53 minutes ago from Bradford, England

  @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

• 
  Padge 👌 (@AdamPagett3) reported 54 minutes ago from Wakefield, England

  @virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation

• 
  Jordan (@jordfcs) reported 55 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Phil Turner (@philter66) reported 56 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 56 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Foster (@jonfoz1) reported 2 minutes ago

  @BobLakey1 @virginmedia Got the same problem. Message came up that I'm not authorised to watch any channels including BBC and ITV and to contact 150. When I tried, the phone line doesn't recognise my phone number and the website can't trace my account. Nothing to do but wait I guess.

• 
  James clifton (@cliffycliffy118) reported 3 minutes ago

  @virginmedia Not being funny but my dads 68 and does not have twitter/x. He has been on hold for over an hour on your 150 number maybe play an automated message on that number to let people know! Customer service is terrible

• 
  Ahmed Mohamed (@Medzy1506) reported 4 minutes ago

  @virginmedia Been down since approx 9am this morning and still not resolved.

• 
  Moo (@mooeycatrooie) reported 9 minutes ago

  @JoshCF_ @HendrickD82 Yup this works, used to do it with Virgin media. My brother doesn't even live at my address but every 18 months we used to use each others names and just cancel and have the new contract start. You'll have to mail back your old modem but you just plug the new one in. We did 1/2

• 
  Bill Carter (@billingtonius) reported 14 minutes ago

  @virginmedia What about those experiencing problems with their internet? Being sent pointless updates via text. Each message being sent 3 times. Each message just pushing the expected resolution back a few days. For nearly a month now.

• 
  Trisha Mills (@Trisha121153) reported 15 minutes ago

  @virginmedia is really having problems. All our area of G71 has lost TV pictures, just pixilating. Usually you can get a service status, but not even getting that. It's happening so often lately, it's getting really annoying! Fed up paying mega money for this!

• 
  Dave Pearce (@DavePea15343212) reported 19 minutes ago

  @virginmedia virgin tv go app now not working as was using as a work around

• 
  Freddie Lumby (@FreddieLumby) reported 21 minutes ago

  @virginmedia @Da8blue How long will this issue persist for? It is a disgrace.

• 
  John B (@JohnBar72896911) reported 21 minutes ago

  @virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!

• 
  El Mo Bullseye (@ElmoBz77) reported 21 minutes ago

  @virginmedia I called up to check service but it says my account number and phone number don’t exist??