Virgin Media Outage Report in Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Bradford, Batley, Barnsley, Huddersfield, Leeds, Dewsbury, Heckmondwike, Liversedge, Mirfield, Castleford, Wakefield, Ossett, Cleckheaton and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
||
| Bradford |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Sameer
(@sameer_shxh) reported
from
Leeds, England
@kylemaguire93 Virgin media outage across the whole of UK 😂
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Dean Brown ®
(@dean_browny) reported
from
Grimethorpe, England
@virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻
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Ross Murgatroyd
(@Rosscopco) reported
from
Bradford, England
@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
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Tom Chittenden
(@tjchitt86) reported
from
Huddersfield, England
@virginmedia you incorrectly disconnected my broadband on Thursday and said it would be reconnected within 24 hours. Its now the end of Tuesday and we're still without Internet. My wife needs Internet to work from home. Please help
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Ryan HTAFC ⭐️⭐️⭐️
(@Wormdogg) reported
from
Kirkburton, England
Finally got an appointment for a @virginmedia engineer to visit today between 08:00-12:00. What a surprise, no show and no call to explain why they aren’t coming/turning up late. Best part of 2 weeks with an intermittent service now I’d unacceptable.
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Adam Morton
(@_SirMorton) reported
from
Bradford, England
@virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Chris Gibbs
(@ChrisGibbs9973) reported
from
Wakefield, England
Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect
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Paul
(@0ssettTerrier) reported
from
Ossett, England
@Mr_Mark_Taylor @virginmedia Can't remember the exact times but it was definitely in the evening (peak time). It was an engineer who told one of my neighbours what the issue was. Virgin wouldn't admit to it though.
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theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Nursey blue eyes!
(@LoosemoreMarie) reported
from
Mirfield, England
@reece_dinsdale @virginmedia Cancel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Little Birdie
(@subzero_scorpio) reported
@virginmedia Ive been asked these questions by multiple people across the tech team. This is across multiple devices and it's a problem with wireless connectivity. I barely get signals 10metres away and my download drops to 8/9mbps
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Sarah Harvey
(@Harvey__24) reported
@virginmedia Is it right to charge a cancellation fee if I have to cancel my service because you don't provide the service in the location that I want it?
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Michelle Rollinson
(@Evans__Michelle) reported
@virginmedia I understand that!! I have done this already and we’re no help just raised an issue to be reslolved In 5-8 days! Not much good when you need the service?
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Duncan Cheung
(@DBop86) reported
@virginmedia absolute #farce - internet has gone down again & yet again their “Register loss of service” page *conveniently* doesn’t work. Tried it over a dozen times on previously, including when the internet was down for over 3 weeks. Complaints & compensation pathetic too
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James Khan
(@JamesKh62056271) reported
@virginmedia Oh yeah he’s just trying give me the best possible package. Ignoring my complaint for the last 11 months. If this complaint is not resolved I won’t be staying. Why is everyone ignoring my complaint
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Duncan Cheung
(@DBop86) reported
@SurajG_ @virginmedia Expect nothing - internet was down for 3 weeks & they admitted it’s problem caused by engineering works & then denied it’s a lack of service issue 🤔 Complaints failed 2 respond properly & compensation offered was laughable (I rejected it & made counter offer that’s been ignored)
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Sally
(@Sally_My73) reported
@virginmedia Already done it.. it doesn’t fix the issue .. you keep telling me to do this and it reverts back to it not working properly!
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John Maguire 🇺🇦
(@velo_bristol) reported
@virginmedia Yes, can understand these things happen, but 3 consecutive days seems excessive. On each of those, the status page shows there's a current fault, rather than an equipment issue All appears to be working again now
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Jimmy 💙💙
(@jimmy_lockey) reported
@virginmedia Yeh I have that app already I have tried Ordering booster pods but keep getting kicked out or there is an issue with the website
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Selwyn Hansford
(@Puerile88379641) reported
@virginmedia Desperately trying to cancel installation which keeps getting put back. Using online chat but getting nowhere!