Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2 and WF3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 03/21/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Normanton, Batley, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Wakefield, Barnsley, Liversedge, Pudsey, Holmfirth and Ossett.

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City Problem Type Report Time
United KingdomBradford Wi-fi
United KingdomNormanton Total Blackout
United KingdomBatley TV
United KingdomNormanton Internet
United KingdomHuddersfield Internet
United KingdomBatley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • DebbieCock Debbie Cockerill (@DebbieCock) reported from Barnsley, England

    @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, England

    Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alan_Doug_Gord Alan Gordon (@Alan_Doug_Gord) reported

    @virginmedia I think you have made an attempt to fix things and presumably the kit is coming out in the next 24 hours so here’s hoping

  • Ding_its_belle Belle (@Ding_its_belle) reported

    @richardbranson I’d like to have a conversation with you regarding the utterly abysmal customer service and treatment provided my @virginmedia, seeing as the representatives don’t seem to care at all. Are you aware of how awful the reviews are? Are you be satisfied with this?

  • Pam_Pope Pam Pope 💙 (@Pam_Pope) reported

    @virginmedia Also, I have the email telling me the cost with no mention of credits etc... why I am going through the trouble of logging onto ebills to see something I have on an email escapes me. It's missing the point. Bottom line I have been stiched up with the promise of a promotion

  • Pam_Pope Pam Pope 💙 (@Pam_Pope) reported

    @virginmedia One of my problems is logging on to ebilling. You are trying to send password reminders to an non existing address. I have had many conversations. I have had the latest bill and it's not what we agreed. We only went along with this as we were promised a good deal.

  • angelapurewal Angela Purewal (@angelapurewal) reported

    @virginmedia, my elderly parents have been without a landline for 1 week. Told the service would resume by end of the day however you keep extending the resolution date. Can you please PM me as they are awaiting important medical calls on landline and have no means of comms .

  • Ding_its_belle Belle (@Ding_its_belle) reported

    @virginmedia Yes there is! My mum has been trying to contact the mover’s team for 4 consecutive days, however she’s been placed on hold for 90+ minutes and then hung up on! She’s tried the automated messaging service which hasn’t done anything, this is unacceptable- worst customer service!

  • Oracle_Theory Oracle (@Oracle_Theory) reported

    Welp, here we are again, @virginmedia. That was maybe two whole months of adequate service? Now we're back to the usual packet loss and poor latency. What happened? Did the chewing gum and masking tape holding the network together dry up and peel off?

  • cearacleveland ceara (@cearacleveland) reported

    @virginmedia Yes I have, whenever I do try I never get through to a person and am only taken through automated responses, hence my frustration

  • laurennnhxx Lauren (@laurennnhxx) reported

    @virginmedia shocking customer service. Just been charged £35 activation fee for a product I purchased over a month ago.

  • julesgnarlydude Jules (@julesgnarlydude) reported

    @virginmedia It tells me broadband is fine. But the engineer when I rang said there was a problem. He also told me my equipment is fine (however, lady last night and tonight said it is faulty)... So you tell me 🤬