Virgin Media

Virgin Media Outage Report in Wakefield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 03/02/2026 12:35

March 02: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Shipley, Bradford, Wakefield, Huddersfield, Normanton, Barnsley, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomShipley Internet
United KingdomBradford Wi-fi
United KingdomWakefield Wi-fi
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?

  • karls2121 Karla (@karls2121) reported from Leeds, England

    Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏

  • gemma_houlston Gemma Houlston (@gemma_houlston) reported from Wibsey, England

    @virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Tried this and nothing but an automated service which is no help whatsoever.

  • organised Shay (@organised) reported from Wakefield, England

    @daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.

  • PenningtonJ1978 Jamie Pennington (@PenningtonJ1978) reported from Rothwell, England

    @virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!

  • ollieinleeds Oliver Dean #TeamLH (@ollieinleeds) reported from Wakefield, England

    @virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting

  • charlottegrifff charlotte griffiths (@charlottegrifff) reported from Dewsbury, England

    @comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌

  • jaymzzb James Brook Photography (@jaymzzb) reported from Brighouse, England

    @virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph

  • uLtImAtE_hAzArD UH Modz 🇬🇧 #NoCrew 🇵🇱 (@uLtImAtE_hAzArD) reported from Wakefield, England

    @virginmedia wtf all dat have issue with network gone back all day

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • LewisH90 Lewis H (@LewisH90) reported from Darton, England

    Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.

  • afallenknight17 Noah Wilde (@afallenknight17) reported from Bradford, England

    Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolelovellx Nicole Lovell (@nicolelovellx) reported

    @virginmedia your service is ******* shocking!!! Our wifi has been down all day and we’ve spent all day trying to get through to someone to be cut off after an hour!!! Sort it out

  • maxcooter Max Cooter (@maxcooter) reported

    Blimey, @virginmedia I'm not expecting instant access to your help desk but I've hanging on for 45 mins now ... and still waiting. Can we have different on-hold music?

  • braylcfc Jordan Bray (@braylcfc) reported

    @pompeyhedge @bt_uk @virginmedia Problem is what broadband provider you go with?

  • ScottyGrumpy Grumpy Scotty (@ScottyGrumpy) reported

    @BlueRoseCode @virginmedia Had a few companies over the last 20 years. Virgin were by far and away the worst. When we cancelled they took a month to collect their equipment. We charged them a storage fee and they paid.

  • _mahmudh Mahmud Hussain (@_mahmudh) reported

    @virginmedia Done. Still very slow

  • ElliotHorwoodF1 Elliot Horwood #44 (@ElliotHorwoodF1) reported

    @virginmedia I think it’s all sorted, but apparently need to call back a month before our Install date in March... 🤨 Was a previous VM customer from ‘16 to ‘19 and the phone queues have always been so long unfortunately

  • B0RN_A55ASSIN B0RN A55ASSIN (@B0RN_A55ASSIN) reported

    @virginmedia I've been trying to upgrade my sons phone all week and I can never compete the order cos your website brings up an error. What is going on!?!?!?

  • BigP21768631 BigP (@BigP21768631) reported

    @virginmedia I have placed an order and install dates have now past with no contact. I have also been unable to register as I am a new customer. Your telephone doesn’t work and there is no one to email. Oh and your message service is a 4 hour wait!

  • johngeorge1977 johngeorge1977 (@johngeorge1977) reported

    @pompeyhedge @guardian @virginmedia I signed up for an advertised deal at £31 a month. They registered the wrong address. Made me sign up again and didn't cancel one. Said they had, but have been charging me double since. Was told it was sorted and a credit due. Latest bill double again & no credit.

  • fesfilm fesfilm (@fesfilm) reported

    Virgin Media is a disaster in both customer service & actual service. Looking at a weekend of average 10 mbps in a "200 mbps" package. My 3rd call into customer service. Put on hold forever. Is anyone there? How do i break this contract?? Shameful treatment @virginmedia