Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 02/10/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Huddersfield, Normanton, Batley, Bradford, Cleckheaton, Leeds, Dewsbury, Holmfirth, Wakefield, Ossett, Barnsley, Heckmondwike and Pontefract.

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City Problem Type Report Time
United KingdomHuddersfield Internet
United KingdomNormanton Total Blackout
United KingdomNormanton E-mail
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Gildersome, England

    @virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait

  • RestartCarl Carl Harrison (@RestartCarl) reported from Leeds, England

    .@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!

  • holly192306 Holly Staveley (@holly192306) reported from Leeds, England

    @mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!

  • whoisdougie Nathan Spooklas (@whoisdougie) reported from Leeds, England

    @virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄

  • SamanthaCarmic7 Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England

    @virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.

  • BarnsleyBotts James Bottomley (@BarnsleyBotts) reported from Barnsley, England

    @virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant

  • cymrobin Robin J Smith (@cymrobin) reported from Leeds, England

    @virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be

  • BarnsleyBotts James Bottomley (@BarnsleyBotts) reported from Barnsley, England

    Public service announcement. @virginmedia are by far the worst company I have ever dealt with

  • Alistair_____xd Alistair (@Alistair_____xd) reported from Leeds, England

    @virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joannacolin Joanna Colin (@joannacolin) reported

    @virginmedia hi I’m waiting/losing will to live in the WhatsApp’s queue. It’s been over 2.5hrs since I started chat & I’ve been transferred to customer retention and been waiting for 2 hours. Please HELP ME #accessibility #chronicillness

  • joannacolin Joanna Colin (@joannacolin) reported

    @virginmedia I have been waiting over three hours on WhatsApp and I can’t start again as I’m waiting. I’m too sick to speak on phone this is the root of the problem😔😔😔#accessibility #chronicillness #severeme

  • Aelux5216 Aelux (@Aelux5216) reported

    @virginmedia But it did show issues in my area so I guess somehow you have a ongoing issue only present in the morning? surprised it is taking so long to fix though

  • Natalie91817695 Natalie Wright (@Natalie91817695) reported

    @virginmedia 🤞 Baby doesn't try and make an appearance any time soon..I've got no landline, and very spotty intermittent mobile signal and now on 2g so might not be able to make a call online to my husband while he's at work or to the hospital...

  • cjamshed Intrepid (@cjamshed) reported

    @ShamaJunejo Had dead slow Sky broadcast. Stitched to Virgin media 200mbps /20mbps upload. Really fast now.

  • TE98 Tom Earl (@TE98) reported

    Hey @virginmedia - can we get a more reliable fix time estimate for fault F009536150 in OX11? Been pushed back twice now until tomorrow at 14:00 which is a very long time for folks that rely on their internet connections to work from home. Some more detail wld be appreciated.

  • BrickRockson Brick Rockson #FBPE (@BrickRockson) reported

    @virginmedia Well it eventually asks me to book a technician, but I know the internet is down in my area (known issue - 'we hope to have this fixed by 21:15') which I assume is causing the TV and phone issue.

  • _vix_x vix (@_vix_x) reported

    @virginmedia That doesn’t help him get any TV in time for Xmas ! He lives alone and needs the TV.

  • GrumpyNeil_ ACE Grumpy Neil (@GrumpyNeil_) reported

    @virginmedia It was on both initially for the last 2 days, and we had to do a router reset to resolve it. Now its happened and its wiped out our 5g wifi, as we have that and 2.4. So we're getting very slow wifi

  • gloobub michael claus™ (@gloobub) reported

    WHY DOES VIRGIN MEDIA CHILDSAFE BLOCK CARRD HELP