Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 11/23/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Barnsley, Holmfirth, Dewsbury, Normanton, Leeds, Cleckheaton, Wakefield, Castleford and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBradford Total Blackout
United KingdomBarnsley TV
United KingdomBatley TV
United KingdomBradford Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • cgagg Carl. (@cgagg) reported from Birkenshaw, England

    People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Barnsley, England

    Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SaraMinors Sara Minors (@SaraMinors) reported

    @virginmedia Screen keeps going in slow motion and distorted and we have to keep restarting everything, Broadband keeps dipping in and out

  • MikeFuller_ Mike Fuller (@MikeFuller_) reported

    @virginmedia - I don't like doing this on here, but how can I best get some help with my intermittent connection? The guy I'm speaking to is lovely, but doesn't appear to know what he is doing, and isn't listening to my actual problem.... been on the phone for 40 minute with him

  • heatherlouise13 heather-mummy (@heatherlouise13) reported

    @virginmedia Yes, but my bill is yet to be reduced this month like I was told on phone it would be and as yet I'm waiting g on email confirming solution!

  • curtiscrockett CC (@curtiscrockett) reported

    @virginmedia I am struggling to get through to you. Tells me fail to commect the call. Do you have another number to call?

  • alimody ALY G 🌍 (@alimody) reported

    @virginmedia Thanks for your reply, I done the service check, they said there’s a fault and we fixing before 18:30 pm same message from yesterday we waiting until evening and nothing changed hopefully today will be done.

  • enchanted96game Connor (@enchanted96game) reported

    @virginmedia can someone help me get my service back on

  • humzybinshad Hunter (@humzybinshad) reported

    @Hermesparcels full marks to you guys for solving your customer service issues by being uncontactable by phone (no one answers the calls), providing no email address and providing a circular online robot that is of no help. From the Virgin Media school of making problems go away

  • sharonf37 sharon finney (@sharonf37) reported

    @virginmedia Theres no signal, cant get any answers from call centre. We've been with virgin years but Ive just left and mum wants to!

  • kunsbannedhair Gazza (@kunsbannedhair) reported

    @virginmedia The service has been intermittent drop outs of internet pretty much 15-16 times a day the bedroom tv box gets it's knickers in a twist and have then re connect the network. the hub started giving out out of range ip addies to one of the xboxs rendering live play unplayable.

  • SaraMinors Sara Minors (@SaraMinors) reported

    @virginmedia There are no broadband issues at present, I checked but the TV goes every couple days of days