Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/29/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Huddersfield, Leeds, Normanton, Batley, Pontefract, Bradford, Wakefield, Cleckheaton, Castleford, Barnsley, Brighouse, Liversedge, Dewsbury and Holmfirth.

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City Problem Type Report Time
United KingdomHuddersfield TV
United KingdomLeeds Internet
United KingdomNormanton Internet
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomPontefract Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Leeds, England

    @virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning

  • oliversmith66 TeamFury 🤴🏼 (@oliversmith66) reported from Leeds, England

    @Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄

  • OliverShort574 Oliver Short (@OliverShort574) reported from Barnsley, England

    @virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!

  • JamieLee76 JamieUK (@JamieLee76) reported from Leeds, England

    @virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.

  • Ma_Loudie Mary-Ann 🔮 (@Ma_Loudie) reported from Huddersfield, England

    @virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.

  • bluemoonerdave Dave bell (@bluemoonerdave) reported from Huddersfield, England

    @virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Wakefield, England

    @virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too

  • JamieGash3 Jamie Gash (@JamieGash3) reported from Wibsey, England

    Never trust @virginmedia mobile in the uk they are full of shit

  • DaveHouto ⚒Dave Houghton⚒ (@DaveHouto) reported from Leeds, England

    @virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Dewsbury, England

    @virginmedia U took your time guys!! I rang customer service and have an engineer booked in now for tomorrow morning

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Leeds, England

    @virginmedia That's where the problem started in the first place so absolutely no point ringing

  • tess_hs Tess Hornsby Smith (@tess_hs) reported from Leeds, England

    Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you

  • richk13 Rich Kershaw (@richk13) reported from Huddersfield, England

    @virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    @virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • barriescott jake lucas (@barriescott) reported

    @virginmedia I have tried it the second time the first time was via the online chat I encountered a lot off issues of getting disconnected from the agent regularly second time ordered via the online shop

  • barriescott jake lucas (@barriescott) reported

    @virginmedia Absolutely nothing ...my order has been parked due to a mismatch of information considering it’s all been taken off my tv, broadband and phone service I’ve cancelled and tried to reorder and still having the same problem

  • MirrorGemma Gemma Aldridge (@MirrorGemma) reported

    @virginmedia Yes and I got through to a human who said I’d come through to the wrong team and I needed “home move” team - even though I am not taking my services with me. She assured me there is “no call queue” for this dept but then I was on hold for another 15 mins. Pls help

  • Mark80679424 Ma93 (@Mark80679424) reported

    @virginmedia @myboringhandle Is web chat available for all? I also have an issue that has not been addressed

  • MattMerrill85 Matthew Merrill (@MattMerrill85) reported

    @virginmedia Is it not being looked at as a complaint about the awful customer service I’m being given? I’m so unhappy I can’t put it into words.

  • captainalexis Alexis Taylor (@captainalexis) reported

    @virginmedia I hope I’m due a refund from no tv service for a weekend. I take it that’s what happens?

  • Darrenm_94 darren (@Darrenm_94) reported

    @virginmedia Stated what I already knew said it was resolved with out actually doing anything then said she was closing the complaint which has led me to making a fourth one

  • mgilberties Max Gilbert (@mgilberties) reported

    @virginmedia Back up to normal now.... but I’m not working and stressing about crappy connection and low speeds. What can be done about the constant issues I face? It was reported as a known fault on the customer portal but these issues are constant.

  • DarrenLingard Darren Lingard (@DarrenLingard) reported

    @virginmedia Right here we go again. It’s just gone 4pm and the speed is down to 25meg. This smacks of throttling back. Looks like you’re back to your old tricks, fuming😤

  • roband67 Andrew Robson (@roband67) reported

    @virginmedia no cable/ internet service for over an hour, how do I log this as a recurring service issue?