Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/14/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Batley, Normanton, Heckmondwike, Huddersfield, Bradford, Leeds, Wakefield, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.

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City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomBatley Internet
United KingdomBarnsley Internet
United KingdomBatley TV
United KingdomBatley Wi-fi
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • DebbieCock Debbie Cockerill (@DebbieCock) reported from Barnsley, England

    @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, England

    Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported

    @virginmedia Ok I’ll see how it goes in the week then. I will say that the pod has really helped. Much better than the boosters. But I am told that upload speed is 10% of the download so will I get 50mbps once it’s all settled down?

  • Kim_John_bo Kim John-bo (@Kim_John_bo) reported

    @virginmedia without doubt the worst broadband supplier I've ever had, no matter how many times you tell them the connection is terrible, I can assure you it's not my ******* hardware, the ******* useless call centre in India, says it's fine, 600mb my *******!

  • Yus7 Yus Lambat (@Yus7) reported

    @virginmedia We did, but we rang back and said we don't want to cancel no more. We also had someone ringing us & explaining that why we would like to cancel. We explained why & she added movie channels for extra £2.50 a month. We were happy and wanted to continue with the service.

  • DEL___BOY ✯ DAN ✯ (@DEL___BOY) reported

    @virginmedia I get that but it has also happened on my phone so it isn't device dependant as u do support phones and let's say for example gold was for the blind on my box its the same on my phone as well

  • kmontybags Kmontybags (@kmontybags) reported

    @virginmedia That would take an age to txt. Once again Virgin showing just how little they think of the customer. Appalled at it. Luckily I am in the 14 day cooling off period. You can’t sort the problem on the phone,you can’t sort it here All you have to do is phone me

  • chainsandtrains ScuttLΞ 🦇🔊 (@chainsandtrains) reported

    @virginmedia Lol, that's kind of the issue, everytime I've checked back I'm getting this 'check back in 24 hours' screen. I'm guessing it must time out. I've waited a while each time to see if the fixes have worked (they didn't). Something's broken, how do I get more help?

  • Gillyb23 Gillian burchall (@Gillyb23) reported

    @virginmedia They advised no outage in the area and if not resolved in 24hrs to call you back!!!! Am I expected to wait over an hour next time while Trying to arrange my mums funeral and look after my dad. I also asked for a new Virgin box and router as it is faulty.

  • SmudgerPhil Philip Smith (@SmudgerPhil) reported

    @virginmedia I’ve gone to settings network selection, turned automatic off and manually selected Virgin!

  • Yus7 Yus Lambat (@Yus7) reported

    @virginmedia They have disconnected me for no reason. Like I have explained. We wanted to cancel but changed our mind. After a month they have disconnected us.

  • Gillyb23 Gillian burchall (@Gillyb23) reported

    @virginmedia My dad has had no broadband for over a week, this is his lifeline as my brother lives in Canada, my mum passed away last week and to he on the phone for over an hour with still no resolvement and staff who have no concept of the issue is very disappointing.