Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Normanton, Bradford, Leeds, Cleckheaton, Wakefield, Castleford, Dewsbury and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Binder Xavier Lal
(@binxl) reported
from
Wibsey, England
Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈
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Linda Precious
(@Lindyprec) reported
from
Swillington, England
@virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..
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Rebecca Stenson
(@steno22) reported
from
Wibsey, England
@virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ed francis
(@pompeyhedge) reported
@Crusadergirl @virginmedia If you've been having issues that they haven't rectified - write with 30 days notice. Do not pay a penalty fee, cancel your dd after the 30th day.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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🏴 David Jamieson 🏴
(@P2DJX) reported
@virginmedia when are you guys going to fix your network in ML1 postcode I’ve been 2 days now without my security cameras 😡
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Alex
(@aquilla102) reported
@virginmedia @LoobyLo85887594 @virginmedia I tried calling to complain about our intermittent broadband drop-outs and EVERY SINGLE COMBINATION OF OPTIONS ON THE PHONE SYSTEM HANGS UP ON YOU!!!! Quite literally impossible to complain! And the online help just says it’s working and that’s that! Unimpressed !
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Getting Grumpy
(@chewzyhughes) reported
That’s it / 12 hours later and I give up- impenetrable customer services #virginmedia #dontgiveashit
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Paul Simpson
(@SCMpaul) reported
@virginmedia @Dan_Perring So @virginmedia do you have enough information? Please keep a loyal customer happy, rather than looking elsewhere. It’s not what I want and it’s not what you want. Just pick up the phone and call me....!!
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Claudiastrauss
(@claudia07779) reported
@virginmedia I appreciate it’s a challenging time but OH MY GOD it’s so frustrating when I can’t get help with patchy signal
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Julie Rogers
(@julie_rogers11) reported
@virginmedia No problem , I just wanted some customer services, not your fault.
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MJ
(@wdy_jones) reported
@virginmedia Well i have no need for my virgin account, its completely pointless and you dont answer the phones or provide any service so I can post all my vm details as they are irrelevant to me!
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Paul Eden
(@Laxxor) reported
"My broadband is broken!" "Ohhh no it isn't!" "Ohhh yes it is!" "Will my number transfer when I move?" "Ohh yes it will!" "It didn't" "Ohh no it won't!" "What? You said it would!" "Ohh no we didn't!" The @virginmedia #Christmas #pantomime.