Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF4 and WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Leeds, Normanton, Batley, Bradford, Barnsley, Heckmondwike, Huddersfield, Wakefield, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury |
Internet | |
| Leeds |
Wi-fi | |
| Normanton |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
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mathew duffy
(@duffy_mathew) reported
from
Rothwell, England
@virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Customer Service
(@vmbusinesshelp) reported
@Sononeo @virginmedia @vmbusiness Hello, I am sorry to hear your service was not working, is this now all resolved for you? if not can you please call the team on 0800 052 0800 and then option1 then 3 where they can assist with this for you.
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Iain Oswald💙
(@iainoswald) reported
@virginmedia There are no issues in the area. We have recently installed virgin in our home.
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rufford 💙🌹🌍🌊
(@rufford_oakes) reported
@NadineDorries @virginmedia @O2 Not true. The EU has no say in what private companies based in a non-member state do. That is down to your government - why not pass UK legislation to oblige the companies not to charge roaming fees? No? Thought not.
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ShanE
(@ShanMurray11) reported
@virginmedia Not allowing on phone it’s just sending me link and it’s not working
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Stephen Goodfellow
(@StephenGoodfel1) reported
@mrjamesob It's one company. Virgin and O2 merged. Complicated by the 5-year contract between Virgin Media and Vodaphone for mobile service, but Vodaphone still manages to provide "free" roaming in EU. And massively cheaper charges in eg Ukraine, including roaming.
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Gordon McIntosh 🇪🇺 #FBPE 🇪🇺 💙
(@Gordy_Mc1ntosh) reported
@NadineDorries @virginmedia @O2 I know about 500 people that pointed this out would be a problem several years ago. Everything comes as a surprise to you halfwits.
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Phil Will
(@PhilWillG) reported
@virginmedia @SegzSays errrm. Nope - that's down too
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Adam Warr #FBPE
(@captainelectra) reported
@BorisJohnson @virginmedia @O2 If you hadn't dragged us out the EU with such a terrible deal, then this would have never been a problem.
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Johnny Steps
(@Johnny3Steps) reported
@NadineDorries @virginmedia @O2 Absolute rubbish - the decision to apply roaming charges is down to the phone companies. The EU negotiated a deal with the phone companies for its members , we decided to leave that membership. Blaming the EU for our own failings is called gaslighting.
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🏴billy🏴
(@Billy53869586) reported
@BorisJohnson @virginmedia @O2 T-mobile customer here, sadly we are not on the list. Strange as T-mobile is the biggest mobile network