Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Huddersfield, Leeds, Holmfirth, Bradford, Wakefield, Pontefract, Barnsley, Dewsbury, Cleckheaton, and Shipley.

City	Problem Type	Report Time
Normanton	E-mail	8 hours ago
Batley	Internet	1 day ago
Huddersfield	Internet	2 days ago
Leeds	TV	2 days ago
Leeds	Wi-fi	3 days ago
Batley	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Gav Leaf (@Gav_Leaf) reported 1 minute ago from Castleford, England

  Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!

• 
  Vid (@vid_mitra8) reported 9 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Philip Gleeson (@philipcgleeson) reported 9 minutes ago from Leeds, England

  @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

• 
  Abdullah Mulla (@a8dullah_mulla) reported 13 minutes ago from Heckmondwike, England

  @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

• 
  Sam Walker (@SamWalker03) reported 14 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Matthew Preston (@MatthewJP2014) reported 14 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Abdullah Mulla (@a8dullah_mulla) reported 25 minutes ago from Dewsbury, England

  @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

• 
  Roy (@badlydrawnroy) reported 27 minutes ago from Leeds, England

  @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 32 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Guy Leech (@guyrleech) reported 35 minutes ago from Wakefield, England

  @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

• 
  Tom “Harlam” King (@HarlamTK) reported 38 minutes ago from Wombwell, England

  @virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.

• 
  Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported 38 minutes ago from Leeds, England

  @virginmedia why is it not working in LS12 area.

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 40 minutes ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

• 
  Hoppywba (@hoppywba) reported 46 minutes ago from Leeds, England

  @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 51 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Tom “Harlam” King (@HarlamTK) reported 52 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Nigel Jolly (@Nigel_BigNn) reported 53 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Daryl Beaumont (@DarylBeaumont2) reported 54 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Guy Leech (@guyrleech) reported 56 minutes ago from Wakefield, England

  @virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope

• 
  Bam Bam (@SaffsAI) reported 58 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alloqui Strix (@AlloquiStrix) reported 8 minutes ago

  @virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.

• 
  Adrian Bird (@bigbally) reported 9 minutes ago

  @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

• 
  Alan Cripps (@cripps_alan) reported 10 minutes ago

  @virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense

• 
  JJ (@TheLedge1916) reported 11 minutes ago

  @thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government

• 
  John Mercer (@Merse2506) reported 13 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Lisa Cooper (@lisalulabelle75) reported 14 minutes ago

  @virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡

• 
  Juniper Pearl (@Coxy_Girl_) reported 15 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  Dhanyaal Aslam (@AslamDhanyaal) reported 15 minutes ago

  @virginmedia your internet is a pile of ****. how is your internet always going down at this time and when i try to look at the app to see if its down,I NEED TO CONNECT TO INTERNET TO LOOK AT THE APP!

• 
  WhiskyTango AlphaFox 😷🇪🇺🍸 (@jbond) reported 16 minutes ago

  Classic Virgin Media. I have TNT sports. TNT bought by HBO Max. VM email about streaming deal. Follow instructions, click "activate TNT Sports-HBO Max". Get this :- > Sorry, something’s gone wrong! We’re having some technical issues. Please try again later. Sigh.

• 
  🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv216695) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷