Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Leeds, Wakefield, Normanton, Huddersfield, Cleckheaton, Bradford, Holmfirth, Pontefract, Dewsbury, and Castleford.

City	Problem Type	Report Time
Batley	Internet	3 hours ago
Batley	Internet	13 hours ago
Barnsley	Wi-fi	16 hours ago
Batley	Total Blackout	17 hours ago
Leeds	Internet	1 day ago
Wakefield	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported 2 minutes ago from Leeds, England

  @virginmedia why is it not working in LS12 area.

• 
  Daryl Beaumont (@DarylBeaumont2) reported 6 minutes ago from Leeds, England

  @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

• 
  Padge 👌 (@AdamPagett3) reported 7 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Andy Shelton (@SheltonAndy) reported 9 minutes ago from Heckmondwike, England

  Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!

• 
  Guy Leech (@guyrleech) reported 16 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Nigel Jolly (@Nigel_BigNn) reported 20 minutes ago from Leeds, England

  @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

• 
  Roy (@badlydrawnroy) reported 25 minutes ago from Leeds, England

  @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 29 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

• 
  Tom Lawlor (@trlawlor) reported 30 minutes ago from Leeds, England

  @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

• 
  Kamal Sharma (@KamalSh03012772) reported 31 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 37 minutes ago from Bradford, England

  @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

• 
  Jamie Whalley (@jamiewhalley87) reported 38 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  Michael Collinson (@Mcollinson72) reported 41 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Tom “Harlam” King (@HarlamTK) reported 42 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  Phil Turner (@philter66) reported 44 minutes ago from Leeds, England

  @virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days

• 
  Jonathan 🇷🇺 (@Jonatha72251618) reported 49 minutes ago from Wibsey, England

  @virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers

• 
  Barry (@Barry80901949) reported 50 minutes ago from Bradford, England

  @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

• 
  Aidan Carey (@Aidan1964) reported 51 minutes ago from Wakefield, England

  @virginmedia I'm a new customer and cannot access my account. I've spoken to your customer service team a number of times and they haven't been able to sort my issue out. My account is tagged as a secondary account, but I'm the primary account holder!

• 
  Chris Neal 💙 (@cgsneal) reported 54 minutes ago from Leeds, England

  Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

• 
  Thomas Gadd (@ThomasGaddPhoto) reported 54 minutes ago from Wrose, England

  @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carrie (@IamCarrieagain) reported 1 minute ago

  @virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any

• 
  Tom Fahy (@MojoTomSpring) reported 2 minutes ago

  @SuzieD755164 @RTEOne @virginmedia Weak men created bad times, bad times create strong men, strong men create good times.. that’s what happening now, the incompetence of these elites has pushed us into the dark ages.. now people are rising to bring back common sense and stability

• 
  Moto Moto (@woke_leftie) reported 2 minutes ago

  Dear @Ofcom i want to make a complaint about @virginmedia , their sales team are devious and not very truthful

• 
  Chris Hobbs (@obbsie) reported 3 minutes ago

  @virginmedia I just tried to contact you remotely re my TIVO box & the changeover. Your Terri bot clearly couldn't deal with it. My whole computer then froze completely followed by a page of Chinese writing before the computer telling me there is a problem & rebooted itself. Will I have to wait four hours on the 150 landline as I did the other day before giving up.

• 
  Dave. (@Notonyournell10) reported 3 minutes ago

  @virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.

• 
  Martin (@Hmartin1Martin) reported 12 minutes ago

  @BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot

• 
  gail hendry (@gail_hendry) reported 16 minutes ago

  @virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue

• 
  D (@idczn) reported 17 minutes ago

  The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

• 
  ♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported 19 minutes ago

  @IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.

• 
  Rachael. - Whimsical Art 7🌞 (@Art71Rachael) reported 20 minutes ago

  @virginmedia You’ve basically told me what I’ve told you! I wanted to know what the problem is? And why it hasn’t been fixed yet! Not to check the service status which I have already done 😖😡