Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Normanton, Leeds, Batley, Huddersfield, Pudsey, Barnsley, Holmfirth, Cleckheaton, Wakefield, Pontefract, Dewsbury, and Castleford.

City	Problem Type	Report Time
Leeds	Wi-fi	1 minute ago
Bradford	Internet	5 hours ago
Normanton	Internet	8 hours ago
Leeds	Internet	10 hours ago
Bradford	Internet	15 hours ago
Batley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 37 seconds ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Phil Turner (@philter66) reported 2 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Sam Walker (@SamWalker03) reported 3 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Vid (@vid_mitra8) reported 4 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Michael Collinson (@Mcollinson72) reported 7 minutes ago from Wakefield, England

  Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

• 
  Martin Lowrie (@ringroads) reported 11 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Tom “Harlam” King (@HarlamTK) reported 12 minutes ago from Wombwell, England

  @virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 14 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

• 
  Rees (@Rees_2807) reported 33 minutes ago from Huddersfield, England

  @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

• 
  Bam Bam (@SaffsAI) reported 34 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• 
  Roy (@badlydrawnroy) reported 34 minutes ago from Leeds, England

  @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

• 
  Jim Johnson (@jim_johnson24) reported 40 minutes ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  Sam Watts (@SamWatt30745054) reported 41 minutes ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Michael Collinson (@Mcollinson72) reported 43 minutes ago from Wakefield, England

  @virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful

• 
  Matthew Preston (@MatthewJP2014) reported 44 minutes ago from Leeds, England

  @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

• 
  Pennine HR - your HR partners in business (@PennineHR) reported 45 minutes ago from Huddersfield, England

  @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

• 
  Abdullah Mulla (@a8dullah_mulla) reported 45 minutes ago from Heckmondwike, England

  @virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔

• 
  Jamie Whalley (@jamiewhalley87) reported 46 minutes ago from Wakefield, England

  @virginmedia I have been trying to get through to your cancellations department since Saturday. In total, I have been on hold for 3 hours. 1 hour intervals before you cut me off. Your txt service is SH*T. Your agent introduced himself as working for Three, before he disconnected

• 
  Judge Drokk | Mark Hellewell (@JudgeDrokk) reported 47 minutes ago from Darton, England

  @virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.

• 
  Tom Lawlor (@trlawlor) reported 57 minutes ago from Leeds, England

  @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  QQ (@RedmondJunkie) reported 4 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  alexander jordan (@alexanderjordan) reported 8 minutes ago

  . @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.

• 
  Fpity (@Fpityyyy) reported 10 minutes ago

  @SnapeBS @Slugy__ @virginmedia get off virgin lad its the worst provider for cod ur handi cappin urself i was on it i get 28 ping i switch provider im on 6ms

• 
  Mrs c (@w47carr) reported 11 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  Colin Fenn (@ColinFenn45) reported 13 minutes ago

  @virginmedia Hi, poor signal strength is wifi only, if I am streaming on my laptop it becomes unusable, with a msg not enough bandwidth, and will last for about 15mins. The signal strength notification struggles to make any bars, and eventually clears.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 13 minutes ago

  @lennylaw @virginmedia What's the number? Companies don't like to be contacted directly these days and finding contact numbers is often very difficult. You'd be performing a public service by letting us all know what Virgin's is.

• 
  Ste (@SteT238) reported 16 minutes ago

  @virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.

• 
  Gary Broadbent (@garyb007) reported 23 minutes ago

  @lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.

• 
  Ailsa (@Ailsa56202286) reported 25 minutes ago

  @virginmedia why do you make it SO DIFFICULT to cancel and waive the fee - I’ve asked for an extension of time to prove my new address and 5 agents have told me this has been extended- call up today NO - my payment is overdue MAY AS WELL TALK TO MYSELF - take some responsibility

• 
  James (@jamesh220279) reported 29 minutes ago

  @virginmedia Hi, my TV contract with Sky is due up soon, and i am an existing broadband customer with 1 stream box. How can i get a price to add Virgin TV to the package?