Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Normanton, Castleford, Barnsley, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Batley |
Internet | |
| Leeds |
Total Blackout | |
| Batley |
Phone | |
| Bradford |
Wi-fi | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Padge 👌
(@AdamPagett3) reported
from
Featherstone, England
@virginmedia @Virgin Terrible service
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
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Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Les Sole
(@les_sole) reported
@virginmedia Maybe there is some legal channel I can consider as I am not getting the service I am paying for.
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Mark Richardson
(@mark_mrheating) reported
@virginmedia your customer service is a disgrace. The service you provide is abysmal. Broadband never working and trying to contact you is impossible. No wonder all your customers are leaving. Joke of a company
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Umair
(@UmairUchiha) reported
@virginmedia Bad signal
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John Taylor
(@magnoliatoaster) reported
@virginmedia No I will not use your service checker page. I’m now trying to set up the SuperHub in modem mode so I don’t have to use your crap hardware for my WiFi. I’ve purchased a quality router but, of course, I can’t get it to work because the SuperHub is causing problems. Utter rubbish
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Dani Webster
(@dani_johanna) reported
@virginmedia Yes, all devices. The hub has a static yellow light, and if it does appear on my WiFi list, it says 'conmection failed' every time. I've already done resets, turning off/on and that whole process, and it's still not working
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Alex
(@ausalex) reported
@virginmedia Why can’t I just email someone rather than have to call all the time. It’s simple, make it ten pounds or cancel it.
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Umair
(@UmairUchiha) reported
@virginmedia Not in our area but my home yea, when I updated and changed my contract which was finishing soon, (btw worst customer service ever) I told them I got broadband problems something is wrong yesterday they suppose to come. They called and said “ we fixed it online” it’s not fixed
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J 🇩🇿
(@Jxs_b) reported
Paying over £60 for bs service @virginmedia
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Pascal 🇪🇺🇬🇧
(@PascalLTH) reported
@virginmedia Already have. Almost 1am is the time given. And it's said that since the start of this outage, several hours ago. Does it really take 7-8 hours for something like this to be fixed?
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Steve Taylor
(@sandman1600) reported
Hi @virginmedia I’ve just spent 30 minutes on a diagnostic call trying to sort out a problem with our TV service. When it became apparent that the repeated reboots and channel changing wasn’t going to solve the problem, you disconnected the call. Bit sick of this awful service.