Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/05/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Normanton, Dewsbury, Barnsley, Holmfirth, Cleckheaton, Wakefield and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomBradford Internet
United KingdomNormanton Wi-fi
United KingdomNormanton Total Blackout
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave

  • SamanthaCarmic7 Samantha Carmichael (@SamanthaCarmic7) reported from Leeds, England

    @virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all

  • BarnsleyBotts James Bottomley (@BarnsleyBotts) reported from Barnsley, England

    @virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through

  • BarnsleyBotts James Bottomley (@BarnsleyBotts) reported from Barnsley, England

    Public service announcement. @virginmedia are by far the worst company I have ever dealt with

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia let down again. same thing every year told different things by different people. Sky here I come

  • RestartCarl Carl Harrison (@RestartCarl) reported from Leeds, England

    .@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again

  • paulthebantam Paul Farndale 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌧 (@paulthebantam) reported from Bradford, England

    @DoctorBeeching1 @virginmedia The call centre system is a nightmare. Outsourced I'm guessing. Never use the live chat whatever you do. I made a complaint after that experience which was closed down without any further contact. Gone with Sky for the new house.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with

  • MeKeiron KDH (@MeKeiron) reported from Leeds, England

    @virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄

  • emmab1307 emma (@emmab1307) reported from Huddersfield, England

    @virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kjm1468 Российское агентское кодовое имя Kevvo (@kjm1468) reported

    @scottishlass1st @WeeGingerScot @virginmedia We are lucky with our Broadband, a local company whose offices are in Haddington, knock on their door if there are any significant issues.

  • shellc11 michelle cunningham (@shellc11) reported

    @clareholmes05 @virginmedia Its awful isnt it ! Our sues been off a week ok friday x

  • jimmyl962002 jim little (@jimmyl962002) reported

    @virginmedia Couldn’t get through, come on! Don’t kid on that you provide a good service, hang on for over an hour then get cut off. Outages 3 times over the last year and no refund, poorest Wi-Fi. Not as good as sky and bt although dug my pavement and cabled into my house. 200 meg my arse.

  • andrewbillen Andrew Billen (@andrewbillen) reported

    @virginmedia Which agreement? I have been for a dozen years and still am a Virgin Media broadband and landline customer.

  • Madash69 Mad Ash (@Madash69) reported

    @virginmedia NOT 99.99%. It is a 100% FACT, Vodafone has been Taken money from customers accounts for services NEVER been used or asked for by Customers, So if this is NOT an ART of THIEVING Why the CEO of Vodafone are REFUSING to answer ANY queries about the above THIEVING.

  • AngelaW04845133 Angela Watson (@AngelaW04845133) reported

    THOUGHT OF THE DAY: Virgin Media are a total shower of s**t and their engineers are about as much use as a paper bag on a wet day. CEO can't be asked to respond to emails of complaint and no email address for customer service to complain to.either. Want my advice, avoid them.

  • bacnlfc ant (@bacnlfc) reported

    @virginmedia fix up

  • realryandavies Ryan Davies (@realryandavies) reported

    @virginmedia upgraded to a superhub5 this week. Only thing it’s better at is dropping out. Never had this issue with my SH3. It’s stuck in a reboot cycle now for half an hour…

  • MrF1ker MrFixer (@MrF1ker) reported

    @Cpt_Slacky @virginmedia Loss of Service! I’m getting the Hub 5 delivered tomorrow! WFH, so can’t risk lost of service! Thanks

  • serenamcswain serena (@serenamcswain) reported

    @virginmedia Still not fixed the problem! Total joke of a company