Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF2 and WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Normanton, Leeds, Castleford, Barnsley, Cleckheaton, Brighouse, Wakefield, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Bradford |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Sherborne
(@GavinSherborne) reported
@virginmedia Can you help me cancel my contract. You are not answering the phone. And you hang up. Half a dozen times I've tried to ring and talk to u to pay the bill and cancel my internet. Please reply.
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Dave Ridgway
(@DaveRidgway2) reported
Dear @virginmedia if I had an issue with your tivo box not connecting to your router, how many times do you think it's reasonable for a customer to contact the call centre & resolve the issue? I'm up to 1 month & 12 calls... today's call time 3hrs 53 minutes. Do i win a prize?
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ollie
(@olliefnbr) reported
@virginmedia fix ur ******* internet that is being payed 50 quid a month for, ******* joke
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Mike Webster
(@MikeMjaw) reported
@virginmedia Our WiFi signal erratic today.
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Pb 2 Pints 🎃🪐
(@pheebzy_) reported
@virginmedia You need to sort out your WiFi and and your online help. Try speaking to your customers instead of making up stupid online tutorials to follow that don’t work 👏🏻 and being absolute robbing bastards in the process
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Caz@GR8
(@CazGR81) reported
@LandladyWoo @ThePollitt @virginmedia It’s the ‘commercial value’ part that’s the problem. I know 3 centres that won’t consider dismantling any parts off cars over 10 years old, regardless of make/model. This isn’t going to be any sort of boost for classic car parts.
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Jacob Owen
(@JacobAOwen22) reported
@virginmedia Your advert states “Experience our fastest and most reliable WiFi” can you please explain why it is that I your customer service offered me 350mbsp last week. Since the phone call and improved speed I’m running at 57mbps.?
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Caz@GR8
(@CazGR81) reported
@LandladyWoo @ThePollitt @virginmedia The last time I used a bus there was someone wanking into his coat and a woman wiping snot onto her seat. Never again. But more importantly, all the cars will be crushed, not recycled for parts unfortunately.
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Will Goodrum
(@Claret_and_Gold) reported
@virginmedia can you explain why there is a Virgin media broadband installation on the front of my house? When it was never ordered or authorized?? Your poor engineer just tried to switch over my broadband and pointed out the work your Team had done without authorization?
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Selby
(@_Selby) reported
@virginmedia I am pulling out what hair I have left at your customer service. I have an issue with my broadband and I cannot get through to anyone. HELP!