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Virgin Media outages and service status in Wakefield, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Wakefield, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 5, 3:16 PM GMT+1.
  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 12% Total Blackout (12%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Wakefield come from postal codes WF1 , WF4 and WF2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Barnsley, Wakefield, Huddersfield, Normanton, Holmfirth, Pontefract, Dewsbury, and Cleckheaton.

CityProblem TypeReport Time
Batley E-mail 6 hours ago
Batley Total Blackout 10 hours ago
Batley Internet 24 hours ago
Batley Internet 1 day ago
Bradford Internet 2 days ago
Leeds E-mail 2 days ago

Nearby cities with recent reports

Batley

17 recent signals

6 hours ago
Leeds

5 recent signals

2 days ago
Bradford

3 recent signals

2 days ago
Barnsley

2 recent signals

5 days ago
Huddersfield

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • HarlamTK
    Tom “Harlam” King (@HarlamTK) reported from Wombwell, England

    @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    Slow glad to be moving from @virginmedia broadband this Friday. Their advertised speeds used to be unparalleled but since FTTP alternatives becoming available their appalling level of service and refusal to acknowledge or deal with faults has forced a once loyal customer

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • rywilnot
    Ryan Wilson (@rywilnot) reported from Darton, England

    @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • domburch
    Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • Pilki
    Christine Pilkington (@Pilki) reported from Bradford, England

    @virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!

  • SamWatt30745054
    Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia No it didn’t help, what is the score SL V England John

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • cgsneal
    Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • paul_phillips83
    Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

  • saffysaffron
    Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • SiDay14
    Simon Day (@SiDay14) reported from Dewsbury, England

    @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • 63Syd
    Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • DarylBeaumont2
    Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Broski_Boot
    AJ (@The_Broski_Boot) reported

    @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

  • KayCee312898473
    ohsandra70 (@KayCee312898473) reported

    @virginmedia increased bill to £70 but internet service is crap!

  • steogin01
    Steo333🇮🇪 (@steogin01) reported

    @punishablepress It's virgin media and woke staff who work on that awful programme.

  • accesswaterways
    Accessible Waterways Association CIC (@accesswaterways) reported

    @NicolaG01 @virginmedia My experience of Virgin has always been they suffer from technical issues. Many is the time in the past I have called them, they have told me to do things at my end which I know will achieve nothing... and then it magically works!

  • debbiegaunt
    Debbie Woodburn (@debbiegaunt) reported

    @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.

  • ColinBurman
    Colin Burman (@ColinBurman) reported

    @virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman

  • osheaj77
    john o shea (@osheaj77) reported

    @VMSportIE Bye bye virgin media , time for me to go down a different road

  • Tutts558
    Mike T (@Tutts558) reported

    @fia I can rewind my Virgin Media to show you Max breaking the rules. Why can't you ? It effects the result, and other teams responses to what you do. You clearly favour him. Terrible decision.

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported

    . @virginmedia Is the web-mail still broken? It wasn’t working earlier today (Monday).

  • baltimoreoracle
    Jack Sandberg (@baltimoreoracle) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies