Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 11/25/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Barnsley, Holmfirth, Dewsbury, Normanton, Leeds, Cleckheaton, Wakefield, Castleford and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBradford Total Blackout
United KingdomBarnsley TV
United KingdomBatley TV

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • LoosemoreMarie Nursey blue eyes! (@LoosemoreMarie) reported from Mirfield, England

    @reece_dinsdale @virginmedia Cancel

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported from Barnsley, England

    Hi @virginmedia just a quick question are you guys going to be having @DisneyPlusUK on you’re service for customers please

  • Shazia5Khan SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all

  • 66slick theslickster (@66slick) reported from Gildersome, England

    @virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.

  • Rosscopco Ross Murgatroyd (@Rosscopco) reported from Bradford, England

    @virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer

  • driffield107 wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains

  • driffield107 wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them

  • dean_browny Dean Brown ® (@dean_browny) reported from Grimethorpe, England

    @virginmedia I appricate these are difficult times but I need your assistance. I was due to have virgin broadband installed yesterday (28.03.2020) the engineer never arrived. My BT services expire 03.04.2020. Plz help 🙏🏻

  • _SirMorton Adam Morton (@_SirMorton) reported from Bradford, England

    @virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    @virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pebbs_uk ***** ****** (@pebbs_uk) reported

    @virginmedia It was not my choice, I simply wanted a comparable offer to what i could have gotten as a new customer at virgin. It was your staff who just could not be arsed to talk to people and just off to the queue with them.

  • digitalemilyy Emily (@digitalemilyy) reported

    @virginmedia Thank you, it’s SP2 7JN. Will this be accurate, or the same as what’s on the service checker page of your website? They are told this generic time each day with no specific information.

  • VegetaSr87 Hamza M. De Barros (@VegetaSr87) reported

    @virginmedia @vmbusinesshelp Imagine the worst torture one could do to me. It makes me sit on a chair for a few minutes without moving or the other extreme make me stand, feel like a pancake if i stay on one side to long i start to "burn".

  • digitalemilyy Emily (@digitalemilyy) reported

    @virginmedia They are just told each time that it’ll be fixed by X time, which it never is, and that engineers are working on it, but they rarely see them out there. The entire street is experiencing the same I believe. It’s SP27

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England

    @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

  • magicpatch Matt (@magicpatch) reported

    @virginmedia There in lies the issue I said. It doesn’t monitor the connection therefore doesn’t pick up the times where we simply have 5-10mins of no connection in certain rooms. It’ll be easily resolved if we had a newer router but VM don’t do that.

  • DianeCa41756433 Diane Campbell (@DianeCa41756433) reported

    @virginmedia Also I wonder can you tell me this when this is up and running I get six months free but I had other issues and have lost my confidence in your organisation can I get these numbers reinstated and leave ?

  • RanaLee777 RanaLee (@RanaLee777) reported

    @BenGaynor2 @virginmedia It would be your biggest regret to join virginmedia. 17th day of unusable internet all over UK and the only think they talk about is Ed Sheeran concerts. They are very poor in service and customer support, many are trying to leave right now.

  • wickwar Hmmmm (@wickwar) reported

    @virginmedia Nope just the standard waffle of it's new and it'll take a while to settle down 👎 lucky @bt_uk is still running so into the property so at least I have something that works as advertised

  • DamienH27628115 Damien Hill (@DamienH27628115) reported

    @virginmedia No, my bill date actually put me in credit. The issue is that promised discounts haven't been applied. I've been through the complaints process and told at least 6 times that the discounts will be on my account this month. They are not. It's ridiculous