Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/26/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Barnsley, Huddersfield, Wakefield, Dewsbury, Bradford, Heckmondwike, Pontefract, Cleckheaton, Castleford, Brighouse and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds TV
United KingdomBatley Phone
United KingdomBatley Wi-fi
United KingdomBatley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    @virginmedia No I haven't, it's happening daily. Do you know what the problem might be?

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia Down again

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.

  • gavinr77 Gavin Rees Dance (@gavinr77) reported from Dewsbury, England

    @virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia shite service again, no internet since 11:50, supposedly no issues in area.

  • henocookie Henry Cookson (@henocookie) reported from Leeds, England

    @Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia down again

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia It’s gone down again 🤬- HD4 postcode

  • nicohobson nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • DeshPope Sunny The Desh Pope (@DeshPope) reported from Bradford, England

    @virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down

  • diamondfan25 Alyson Fisher (@diamondfan25) reported from Huddersfield, England

    @virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!

  • Shazia5Khan SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • activeman57 live your life not someone else's (@activeman57) reported

    @virginmedia 100% does not mention anything about being a new customer... Just a straight offer... I've also had at least 4 offers at different rates but all more expensive than the advertised rates @Ofcom . Please do show me where I might be wrong

  • kamran_3 kamran (@kamran_3) reported

    @virginmedia We were promised the fastest speeds when we decided to get our broad band from yourselves, but honestly, it’s dreadful, can someone please do something about it? Everyday it cuts out and even when it’s working it slow and laborious!

  • JessCarrollActs Jessica Carroll (@JessCarrollActs) reported

    @virginmedia I’ve checked all the wires. As has my neighbour and we’ve both rebooted 4 times. There obviously is an issue and it’s showing on the service issue page. Either way we have no Internet and it needs fixing! What can be done?!

  • Tigers4Ever2010 Tigers4Ever (@Tigers4Ever2010) reported

    @virginmedia Some devices won't connect at all, not enough bandwith. Neither ethernet nor Wifi is working properly. All cabling at your main box was changed last week but we think that our 8 year old router is the problem, your technician didn't think so but we still have the problems!

  • matthews64_jt Julian matthews (@matthews64_jt) reported

    @virginmedia why can’t I cancel my contract without the guys at the call centre hanging up the phone? 2 and a half hours, hung up 3 times

  • priyakhagram Priya Khagram (@priyakhagram) reported

    @virginmedia spent 2 hours on the phone tonight to cancel our pre active broadband.. cut off 4 times with no call backs!! Despicable service and still cannot cancel our internet with you

  • SweetNPsych0 SweetNPsychoYT (@SweetNPsych0) reported

    @EmoDamageTv @virginmedia Damn sorry to hear that hope they sort it out

  • Alli3Fifer Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

  • JessCarrollActs Jessica Carroll (@JessCarrollActs) reported

    @DanielPugh2 @virginmedia I’m actually with EE for my mobile. My building for some reason has no signal. Drives me nuts.

  • Caesium_star Caesium_star (@Caesium_star) reported

    @virginmedia hope someone can contact me. I am a new customer for Virgin Media broadband, tv and phone. The Virgin tv 360 box and router arrived today. I have connected everything as advised. The wi fi is setup but the tv is not indicating any reception of channels.