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Virgin Media

Virgin Media outages and service status in Wakefield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 11 outage signals in the last 24 hours around Wakefield, including 11 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 19, 12:28 AM GMT+1.
  • 44% Internet (44%)
  • 27% TV (27%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

The latest reports from users having issues in Wakefield come from postal codes WF2 , WF1 and WF4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Normanton, Barnsley, Holmfirth, Pontefract, Wakefield, Huddersfield, Dewsbury, Castleford, and Cleckheaton.

CityProblem TypeReport Time
Batley Internet 4 hours ago
Bradford Internet 4 hours ago
Leeds TV 8 hours ago
Batley Internet 10 hours ago
Normanton Internet 11 hours ago
Batley Wi-fi 14 hours ago

Nearby cities with recent reports

Leeds

20 recent signals

8 hours ago
Batley

12 recent signals

4 hours ago
Bradford

12 recent signals

4 hours ago
Barnsley

6 recent signals

1 day ago
Huddersfield

5 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • Jonatha72251618
    Jonathan 🇷🇺 (@Jonatha72251618) reported from Bradford, England

    @virginmedia We should pay by the minute and then it would reflect on the bill when its down.

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

  • cgsneal
    Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • KamalSh03012772
    Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • SamWatt30745054
    Sam Watts (@SamWatt30745054) reported from Barnsley, England

    @virginmedia No it didn’t help, what is the score SL V England John

  • Daddie_Sy
    Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • Churchill0782
    The Churchill (@Churchill0782) reported from Wakefield, England

    @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

  • emma76history
    Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

  • bezzyboy88
    Matty Beswick (@bezzyboy88) reported from Leeds, England

    Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?

  • AndyHiggs1
    Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

  • jordfcs
    Jordan (@jordfcs) reported from Bradford, England

    @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

  • Barry80901949
    Barry (@Barry80901949) reported from Bradford, England

    @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

  • Bexwa
    Rebecca (@Bexwa) reported from Dewsbury, England

    @virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this

  • SaffsAI
    Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • technicslover
    Technicslover (@technicslover) reported

    @Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.

  • rickta1
    Rick (@rickta1) reported

    @virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.

  • James59973804
    James (@James59973804) reported

    @virginmedia your service is absolutely **** why is my internet down!!!!!

  • Hamish88205796
    Hamish (@Hamish88205796) reported

    @Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.

  • hughwjames
    Hugh James (@hughwjames) reported

    @Benleo I think I had a situation with Virgin media where they called me 5 times back to back. Their customer service is not British.

  • Guyz20051
    Guyz2005 (@Guyz20051) reported

    @Benleo @virginmedia They were always awful , I said that to someone on a sales stand , his answer was , I hear this all of the time, good product, **** 💩 company . 02 own it now .

  • feebee_69
    Fi (@feebee_69) reported

    @virginmedia I'm only engaging with them until they hang up or start crying 🎉

  • ANTHONYWRI30570
    TonyAVFC (@ANTHONYWRI30570) reported

    @Benleo @virginmedia I used them years ago never again Shocking customer service

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @virginmedia Sunday and still broadband issues, none of my home security is working properly am sick to death of it now, but you will expect my Direct debit to be fulfilled on Wednesday.

  • KevinMoss136938
    Kevin Moss (@KevinMoss136938) reported

    @virginmedia Cannyou tell me when the outage in the PR2 area will be fixed Tv on but no internet connection