Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2 and WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Wakefield, Huddersfield, Batley, Pontefract, Barnsley, Bradford, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Normanton |
Internet | |
| Wakefield |
TV | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Mr Riddlesworth
(@mrriddlesworth) reported
from
Pontefract, England
Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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James Bushnell Snr
(@jamesb338) reported
from
Huddersfield, England
@virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BW
(@Qifullx) reported
@virginmedia In practice, you agreed to disconnect me and are chasing me down to pay for services I have not used. And after having charged me double for services used for a couple of years because I would not commit to a long term contract. I think you should review how treat customers.
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Jess Barraclough
(@my_familyof_3) reported
@virginmedia : don't leave us your a valued customer let us throw all these deals at you to make you stay! Also @virginmedia : let's provide them really crap service until they go, that will work 🤬😤
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Wilty
(@Wilty_3) reported
@virginmedia I shouldn’t need to go onto a forum to deal with a complaint. I messaged virgin directly with a complaint & once again I have had no response in the cited 28 days. I’m now going to the ombudsman because you are absolutely useless. Can’t even respond to a customer complaint.
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DILRAJ
(@dilrajsachdev) reported
@iconews Please help or advice me. What can I do when @virginmedia leaked my information and they confirmed me I got a SCAM email and sms saying its from virgin media. It has name and address also .😡😡😡 @Ofcom #gdprbreach
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Mark Matthews
(@mat84481881) reported
@virginmedia very disappointed with the customer service I’ve been getting lately. Trying to renew my contract but it’s obviously not as important to Virgin Media as it is to me??
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TokensDeals LLC
(@TokensDeals) reported
@virginmedia @virginmedia no my hub is less than a month old, why are you talking about my hub when the problem is in my area? if you cant do your job pass me to someone else
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Mark
(@Mark09395605) reported
Never have a ever had as bad customer service from anyone as I have @virginmedia. Had my tv and broadband cut off for over 2weeks and now my mobile and have never missed a payment and no one seems to be able to help! SHOCKING! #virginmedia
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T Marshall
(@T_Marshall13) reported
@virginmedia I understand this can take time but all I’m asking is for you to give me back the data on my virgin mobile account that I’ve had to use due to this outage!
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Wendy
(@wendyplatt) reported
@virginmedia my parents are in their 80s. They have your Wi-fi and phone. The phone is not working today and they can’t contact you to tell you. This happens regularly- the service is very poor I’m afraid. Please contact me to organise the rectification ASAP
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Shayne Williams®
(@ShayneWilliams) reported
Hey @o2 did you sell all of your masts so that your deal with @virginmedia could go through because if having no signal at home for 2 years isn’t bad enough, I can’t get any signal pretty much anywhere in London. One of the biggest cities in the world. 🙄