Virgin Media Outage Report in Wakefield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Huddersfield, Shipley, Wakefield, Normanton, Barnsley, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
||
| Batley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Bradford |
Wi-fi | |
| Huddersfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Rodgers
(@rodgers_ne) reported
@virginmedia I have checked everything but in several complaints and I’m honestly sick of the service I haven’t had one day without having to use my 4G. at home because nothing will load on the internet service you are providing
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Jonny Naylor
(@jonnynaylor88) reported
@virginmedia Hello, yes I’ve done all this. It’s just very slow.
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Louisa Legg
(@LouisaLegg) reported
@virginmedia It is automated service 0345 454 1111 that advises a problem in our postcode area, it said it would be fixed by 3.45pm. It has said this for 10 days in a row and I suspect is incorrect. Can you please confirm?
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Louisa Legg
(@LouisaLegg) reported
@virginmedia I appreciate your quick replies but my frustration and disappointment is growing! I have followed all advice you have issued and yet I have no confirmation or accountability of when this issue will be resolved! The speeds I’ve shared both wireless abs wired indicate
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s
(@stefancypants) reported
@virginmedia Everyone including your managerial team are an absolute disgrace. The horrendous customer service we have had to deal with shows systemic gross incompetence within your company. We have spent 20 hours dealing with you people. Worst company ever.
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Mike of Leeds
(@PeopleofLeeds) reported
@missradders @virginmedia When Branson sold Virgin Media to Libert Global it slowly has just gone downhill from my personal experience I have no idea on the business and tech side. Just purly as a customer. I ditched mine months ago they basically could never fix a fault in our street for ever
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Stuart Long Esq,
(@StuartLong01) reported
@missradders @virginmedia I had similar issue with @Onestream_UK after leaving them after a nightmare, it’s currently before the regulator
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Neil Alexander |🇬🇧 | Keep Brexit Britain Free
(@Dick4Dastardly) reported
@virginmedia Hi. Unable to contact on the phone. Trying to reduce my monthly bill by removing SKY Cinema Collection from my TV package but there's no mechanism to amend my TV package through my online account. No online Help either. Please advise how I do this if no one is able to speak to me
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K A Z I
(@kaziadz) reported
@virginmedia @GingerSeagull Your app is ****, it just tells me how it disconnects from the hub that’s 15 feet away from it
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Chris Daly
(@ChrisJDaly) reported
@virginmedia Mostly with the wireless. I've already had the hub changed and the old connectors, but I think the only thing to fix it now would be the mesh pods. Failing that, I'm going to have to cancel my contract and try BT our someone with a phone line connection.