Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/06/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Normanton, Liversedge, Leeds, Bradford, Dewsbury, Holmfirth, Cleckheaton, Wakefield and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomBatley E-mail
United KingdomBarnsley Internet
United KingdomNormanton Internet
United KingdomLiversedge TV
United KingdomLeeds Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • penthemighty Penny (@penthemighty) reported from Leeds, England

    @virginmedia you're still taking money out of our bank account after we cancelled our service in November, despite repeated calls. Dreadful customer service and no sign of a refund or stopping taking our money. Would like to raise an official complaint.

  • OliverShort574 Oliver Short (@OliverShort574) reported from Barnsley, England

    @virginmedia thank you so much for leaving our family without WIFI for the next 2 weeks... Poor Customer Service , No Letters about “A Survey” rang customer services to cancel and obliviously they didn’t understand we wanted to cancel after 30 minutes on the phone!!!!!

  • Ash_worth Tim (@Ash_worth) reported from Leeds, England

    @virginmedia Hi, it says there are no issues in the area...

  • Ma_Loudie Mary-Ann 🔮 (@Ma_Loudie) reported from Huddersfield, England

    Hi @virginmedia my internet is still not working and you have still not responded to me. Any help would be appreciated, thanks.

  • oliversmith66 TeamFury 🤴🏼 (@oliversmith66) reported from Leeds, England

    @Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin

  • oliverfoggin Oliver Foggin (@oliverfoggin) reported from Chapel Allerton, England

    2 hours on the phone to Virgin Media because a family member “tried to help” and left my grandma’s account *****.

  • JamieGash3 Jamie Gash (@JamieGash3) reported from Wibsey, England

    Never trust @virginmedia mobile in the uk they are full of shit

  • bluemoonerdave Dave bell (@bluemoonerdave) reported from Huddersfield, England

    @virginmedia really frustrating evening, the internet is non existent then waited 20 minutes to get through on the phone only to be told nobody can help me fix this issue today! #SpoiltOurEvening

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Leeds, England

    @virginmedia That's where the problem started in the first place so absolutely no point ringing

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia I just want to know when the virgin engineer will be done messing with the electric box on my street I’m sure that’s the reason why it’s down

  • sijackson77 Simon Jackson (@sijackson77) reported from Dewsbury, England

    @virginmedia been without broadband or TV for 3 days now. Your information line advises “ it’s a complex issue ...taking longer than expected”. I work from home, I NEED broadband for email, Skype and data access. It’s not bloody good enough!

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Wakefield, England

    @virginmedia Just spoke to the rudest customer service advisor ever. Lost a customer. Cancelling. Prices are so expensive too

  • jacksplats Jack Clarkson (@jacksplats) reported from Leeds, England

    @virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩

  • AnthonyyBurke Anthony (@AnthonyyBurke) reported from Wakefield, England

    @virginmedia Hello my internet has gone down for some reason, I've *** a test on your service site, and no known issues. But on the virgin media hub says my internet (access denied)

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia hi,is there any reason why my service inc broadband is not working in WF14 area...done the online test and says no issues in area!not great when I pay £84 per month for the joy of your service 🙄

  • Ma_Loudie Mary-Ann 🔮 (@Ma_Loudie) reported from Huddersfield, England

    @virginmedia I have no idea what a wired or wireless connection is honestly. I’ve phoned and have an engineer coming out but this keeps happening and it’s a bit shit.

  • IDanzoh Danny™ (@IDanzoh) reported from Wakefield, England

    @virginmedia It says no known issue so no

  • JamieLee76 JamieUK (@JamieLee76) reported from Leeds, England

    @virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service

  • DaveFincher1984 David Fincher (@DaveFincher1984) reported from Mirfield, England

    @virginmedia I’ve just done another service test and says aware of fault on both tv and broadband and engineers are sorting it...I’ll wait and see what happens!thank you

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia If you keep calling me EVERY DAY on my landline and mobile telling me to ugrade my TIVO box I will have you done for harassment!!! You’ve already told me I have the newest box & it’s an error but your Indian call centre do not understand me!!! #complaint #harrassment

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • junior1138 The Sci-Fi Guy (@junior1138) reported

    Hey @virginmedia, it’s been raining so my interwebz is broke again. Do you think you could look into a service that doesn’t fall apart when it rains? It’s a pretty regular occurrence in Scotland.

  • Anthondo1970 AntD (@Anthondo1970) reported

    @virginmedia Thanks John. Will this result in a loss of service at any time as I work from home and can't afford to be without internet access.

  • babydalek John Bunney (@babydalek) reported

    @virginmedia I am at home I am on ethernet. I have this issue every few days. I reboot my box and then wait. I report the issue and told nothing no fox no help no service. To be told that I now need to wait 7 days. Is a joke

  • madebydbm DBM Motion Graphics (@madebydbm) reported

    @virginmedia Hi John - I have but there are also two of us in this house trying to work so it'll have to wait until this evening. It's definitely not an issue confined to my router - I speak to plenty of others round here having the same issue too. Started 2-3 months ago and getting worse.

  • madebydbm DBM Motion Graphics (@madebydbm) reported

    @virginmedia Thanks John but we're way past moving routers/checking cables. Again, this is not a problem at my end, this is affecting other Virgin Media customers in my area. Not having a go at you, just want to tweet this stuff in case others are searching Twitter with the same issue.

  • AaryanKotecha Aaryan Kotecha (@AaryanKotecha) reported

    @virginmedia Nope no explanation, when asked if I could speak to a manager I was simply told I couldn’t. Was transferred straight to the team to cancel my account

  • Lebanese_Papi HK (@Lebanese_Papi) reported

    @virginmedia It’s been the same since last Monday. No internet and everybody is working from home. Pathetic. We just get the same scripted reply from everybody. We’re not paying for this month so that’s a you problem now.

  • Ragsonwow Steve Martin (@Ragsonwow) reported

    I'm disgusted with #VirginMedia after being a customer for 20 plus years. They don't cover the area (found another service provider) and so said there was a £150 cancellation fee. What a disgrace. Any suggestions how to handle this outrageous behaviour and service?

  • S3AN_LDN 👽🍃 #EndSARS (@S3AN_LDN) reported

    Did I just see Lava La Rue on a virgin media advert?!?! Holy ****😭😭🙌🏿🙌🏿

  • lisapaulette Lisa Meehan (@lisapaulette) reported

    @conorsclips @virginmedia I completed a survey they emailed me about their service, in it I highlighted their extremely slow broadband and how it keeps dropping. At the end of the survey I was asked if I wanted to be contacted about my answers, 3 months later still waiting for contact, shock horror!