Virgin Media outages and service status in Wakefield, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 4 outage signals in the last 24 hours around Wakefield, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 19, 12:28 AM GMT+1.
- Internet (43%)
- TV (28%)
- Wi-fi (16%)
- Total Blackout (8%)
- Phone (3%)
- E-mail (2%)
The latest reports from users having issues in Wakefield come from postal codes WF2 , WF1 and WF4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Bradford, Leeds, Normanton, Barnsley, Holmfirth, Pontefract, Wakefield, Huddersfield, Dewsbury, Castleford, and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Internet | 18 hours ago |
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TV | 22 hours ago |
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Internet | 24 hours ago |
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Internet | 1 day ago |
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Wi-fi | 1 day ago |
Nearby cities with recent reports
20 recent signals
12 recent signals
12 recent signals
6 recent signals
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Michael Edwards (@MENorthAffinity) reported from Leeds, EnglandIt feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Martin Caine (@MartinCaine) reported from Huddersfield, England@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Rebecca (@Bexwa) reported from Dewsbury, England@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Chris Neal 💙 (@cgsneal) reported from Leeds, EnglandHey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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Ryan Wilson (@rywilnot) reported from Darton, England@SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia
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Jordan (@jordfcs) reported from Bradford, England@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia No it didn’t help, what is the score SL V England John
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Rachel Hatfield (@rosiehat) reported from Wrose, England@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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Judge Drokk | Mark Hellewell (@JudgeDrokk) reported from Darton, England@virginmedia Well I don't know if the problem has been restored at virgins end I received help and advice from an outside source who showed show me how to work around the problem with manual DNS entries. But for me, working now. Thanks.
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, EnglandAnd again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Simon (@HullsGinMan) reported from Leeds, England@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TwinHop (@ml1802) reported@Benleo @virginmedia Their customer service is absolutely shite.
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Andrew Pittman (@AndrewPittman2) reportedOk @virginmedia, I’ve had enough. We’ve been without our TV for 6 days following the outage last week. We have been given several promises for dates that the issue will be fixed - hasn’t happened. I was promised an update by phone this morning - hasn’t happened. 30 year customer!
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Sir Paul A (@PaulAllen007) reported@Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people
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hr (@supermanoutfgas) reportedWhy is virgin media customer service including complaints so appalling I have no service and they have lost my install kit and and no doing anything to resolve this, who can I contact ro resolve this ASAP.
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NC (@deputynclegg) reported@Benleo @ChrisSleven @virginmedia I concur......Virgin are crap...and I moved to Sky at the earliest chance I could....but can also say Sky aren't much better - and they both make it as difficult as possible to actually talk to someone if you have a problem - I would say though that Virgin are the worst
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Hatter (@hatterscrypto) reported@Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.
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Rosemary Smyth (@RozoSmyth) reported@Benleo I had the same experience over several years. The worst service and customer service I have ever experienced. I wouldn't take Virgin media if you gave me it for free!!
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LWT Martin (@LWTMartin) reported@Benleo @virginmedia I’ve been hearing this for years and as a consequence would never, ever, consider anything from Virginia Media. Doesn’t help you, I know, it’s just a ‘you’re not alone’ type sympathy.
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K (@kahdec) reported@Benleo @virginmedia Had internet with them a few years ago, the worst service ever & also clueless on customer service. Ditched them as soon as was possible & been on Sky since with no issues
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Kathleen Owen (@Kathlee38871288) reported@jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem