Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Barnsley, Batley, Huddersfield, Wakefield, Dewsbury, Bradford, Heckmondwike, Pontefract, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Normanton |
Total Blackout | |
| Leeds |
Wi-fi | |
| Normanton |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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James H Bascombe
(@jhbascombe) reported
from
Bradford, England
@virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Heaton Creative Photography
(@heatoncreative) reported
from
Castleford, England
@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Downes
(@CazDownes) reported
@virginmedia Yes. No update or response helpful. We still have no WiFi so will cancel. We should have a call from @virginmedia updating and helping. Nothing.
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Merkery
(@Merkery) reported
@the_pieface My virgin media was down for 4 hours today, second time this week. I feel your pain.
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Davood Ghadami
(@DavoodGhadami) reported
Hi @virginmedia my TV kept going on slow-mo during the #EnglandvsScotland match but only when England had the ball. Please fix this by the next game. Thank you. #ITVFootball #EURO2020
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gavin castleton
(@gavros1383) reported
@virginmedia Spent to many times pissing about woth your service and it always has faults when the traffic get high in key events
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jess felton!! ( jill tuck’s wife )
(@sawgore) reported
@thelucyhayward OH IM SORRY IM SURE VIRGIN MEDIA IS A GREAT COOK AND I BET YOU ******* ATE IT UP. YOUR ISSUE IS YOU CANT COMMUNICATE. I CANNOT KEEP DOING THIS I WANTNA DIVORCE.
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Michael Edwards
(@michaellondonsf) reported
@virginmedia Just spent ages on phone with charming patient #virginmedia chap; tests; unplug/replug; finally fault still ocurrs. He says 'monitor 48 hours' & call if it doesn't fix itself. Living in hope. code 12458060.
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Gary's Random Twin
(@witewulf_ebooks) reported
Backup like a reasonable hum…. Panic on the Virgin Media support forums asking for IPv6 on their cable mode service has been thorough….
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Droneski
(@droneski) reported
@virginmedia Sorry spent the day with slow or no data. This is really poor, I'm afraid I will have to leave yourselves as it's gone on long enough and no one at virginseems to care .
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Josh
(@Hikari_Yamii) reported
@virginmedia HOW IS YOUR SERVICE THIS ******* ****? FIX YOUR ******* **** JESUS
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catherine
(@catherine_99) reported
@virginmedia can you explain that since I've upgraded my sim and have more data my phone no longer automatically connects to my virgin WiFi at home? No problem with phone connection just have to restart it everytime I come home?🤔