Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/20/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Batley, Dewsbury, Normanton, Leeds, Bradford, Heckmondwike, Huddersfield, Wakefield, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge and Holmfirth.

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City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomBatley Internet
United KingdomDewsbury TV
United KingdomBatley Internet
United KingdomNormanton Internet
United KingdomLeeds Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • marcd86 arsenal86 (@marcd86) reported from Huddersfield, England

    @virginmedia have been an absolute sack of shit for last few days

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Ossett, England

    @virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • DebbieCock Debbie Cockerill (@DebbieCock) reported from Barnsley, England

    @virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported from Castleford, England

    Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NikhilJudge Nikhil Judge (@NikhilJudge) reported

    @virginmedia very very rude advisor not willing to help me at all with my services being cut 1.5 weeks too early. 8th feb was agreed and now we have zero security at the home for my vulnerable dad and I am unable to work. Advisor even told me to speak to my new provider…wow

  • Jarman_Steven Steven Jarman (@Jarman_Steven) reported

    @virginmedia love the service but disappointing call with your rentention team. Looking to renew my broadband. Was offered £31pm. Noted it was adverted online for £25 i was firmly told its for new customers only. Poor way to treat loyal customers. Any reasons for this policy?

  • NikhilJudge Nikhil Judge (@NikhilJudge) reported

    @virginmedia Yeah but that doesn’t help. I am unable to work today Monday Tuesday. None of the security in the house works for my vulnerable dad. The agreed date was 8th feb.

  • brumgeography The Brummie Geographer (@brumgeography) reported

    @virginmedia worst customer service we have ever experienced, mistakes at every turn and taking up so much time to sort out, time when we should be working #badcustomerservice

  • amsinclair67 Andy Sinclair (@amsinclair67) reported

    @virginmedia virgin media website states that stream is not available to existing customers. However when I called to cancel, it was offered to me. Too late virgin, be more transparent I may have stayed.

  • SarahGalloway82 Sarah Timmins (@SarahGalloway82) reported

    @virginmedia terrible broadband speeds. trying to contact your helpline and you keep disconnecting our call. Awful service

  • CarlChughes9 Carl Hughes (@CarlChughes9) reported

    @virginmedia I never owed it in the first place it was a mistake on your behalf

  • becks9539 DKTB (@becks9539) reported

    @virginmedia It is reporting no issues with the services

  • Nath_G_W NW (@Nath_G_W) reported

    @virginmedia Give me a direct email, none of this essay crap

  • GrumpyCommuter6 Grumpy Commuter (@GrumpyCommuter6) reported

    And yet again, @virginmedia service is disrupted. At this point I'm paying 100% for a 50% service