Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Normanton, Batley, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Wakefield, Barnsley, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Debbie Cockerill
(@DebbieCock) reported
from
Barnsley, England
@virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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🖤 Faye ♠️
(@Faye_Louise_T) reported
from
Castleford, England
Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Gordon
(@Alan_Doug_Gord) reported
@virginmedia I think you have made an attempt to fix things and presumably the kit is coming out in the next 24 hours so here’s hoping
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Belle
(@Ding_its_belle) reported
@richardbranson I’d like to have a conversation with you regarding the utterly abysmal customer service and treatment provided my @virginmedia, seeing as the representatives don’t seem to care at all. Are you aware of how awful the reviews are? Are you be satisfied with this?
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Pam Pope 💙
(@Pam_Pope) reported
@virginmedia Also, I have the email telling me the cost with no mention of credits etc... why I am going through the trouble of logging onto ebills to see something I have on an email escapes me. It's missing the point. Bottom line I have been stiched up with the promise of a promotion
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Pam Pope 💙
(@Pam_Pope) reported
@virginmedia One of my problems is logging on to ebilling. You are trying to send password reminders to an non existing address. I have had many conversations. I have had the latest bill and it's not what we agreed. We only went along with this as we were promised a good deal.
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Angela Purewal
(@angelapurewal) reported
@virginmedia, my elderly parents have been without a landline for 1 week. Told the service would resume by end of the day however you keep extending the resolution date. Can you please PM me as they are awaiting important medical calls on landline and have no means of comms .
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Belle
(@Ding_its_belle) reported
@virginmedia Yes there is! My mum has been trying to contact the mover’s team for 4 consecutive days, however she’s been placed on hold for 90+ minutes and then hung up on! She’s tried the automated messaging service which hasn’t done anything, this is unacceptable- worst customer service!
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Oracle
(@Oracle_Theory) reported
Welp, here we are again, @virginmedia. That was maybe two whole months of adequate service? Now we're back to the usual packet loss and poor latency. What happened? Did the chewing gum and masking tape holding the network together dry up and peel off?
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ceara
(@cearacleveland) reported
@virginmedia Yes I have, whenever I do try I never get through to a person and am only taken through automated responses, hence my frustration
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Lauren
(@laurennnhxx) reported
@virginmedia shocking customer service. Just been charged £35 activation fee for a product I purchased over a month ago.
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Jules
(@julesgnarlydude) reported
@virginmedia It tells me broadband is fine. But the engineer when I rang said there was a problem. He also told me my equipment is fine (however, lady last night and tonight said it is faulty)... So you tell me 🤬