Virgin Media

Virgin Media Outage Report in Wakefield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/12/2026 06:05

January 12: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Heckmondwike, Huddersfield, Bradford, Leeds, Wakefield, Barnsley, Normanton, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Total Blackout
United KingdomBatley TV
United KingdomHeckmondwike Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Wakefield, England

    @philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Sure, but can the problem be looked into please? Still no improvement

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Customer service i can forgive in this climate with people working from home

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It would just be nice to have the service I pay a lot of money for 😡

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia no service again in BD9

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scyzoryk58 David Kwiatek (@scyzoryk58) reported

    @virginmedia Also went through a trouble shooting list with CS and they sent a new SIM, but despite the local signal being rated „very good”, we still can’t keep a signal or finish a conversation when WE want to! Didn’t used to be like this, what have you changed?!

  • soapyrct Sean Pearson (@soapyrct) reported

    @PaulMottram5 @virginmedia They actually can’t help but keep asking. They just tell you the have no account access.

  • maddx2 Alan Dow (@maddx2) reported

    @virginmedia Can never have enough workout gear 🎄

  • gnuchu Mr (@gnuchu) reported

    @Petewelsh22 @virginmedia This has been for years too. Have tried and failed several times even though an easy fix You’ve got to conclude they don’t give a toss about their customer data.

  • russelllehman2 russell lehman (@russelllehman2) reported

    @virginmedia It isn't the service. It's the TV Box has developed a fault, there is no replacements in the UK I've only been a customer 2 weeks. Considering canceling and going back to Sky!!

  • CoryLMartin Cory Seems To Be The Hardest Word (@CoryLMartin) reported

    @virginmedia 4. Broadband speed anywhere near what you're paying for? Latest @virginmedia bill is just shy of £100. Paying for 350Mbps but never goes above 80Mbps and the worst customer service I've ever encountered.

  • OlivierParent1 Olivier Parent (@OlivierParent1) reported

    Are you aware of any disruption of service in SW18 for broadband? no internet at all the whole day while working from home?! Are you working on it? @virginmedia

  • stevem3ter Steve Haynes MONSTER (@stevem3ter) reported from Swindon, England

    @warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡

  • BlackburnJoanna Joanna Blackburn (@BlackburnJoanna) reported

    @virginmedia this is the third attempt to install a tv box but after waiting in, the engineer doesn’t have a V6 and isn’t allowed to install the box he does have because I’m an existing customer! It’s only for new customers. Shocking to treat your existing customers this way.

  • stewlil SW (@stewlil) reported

    @virginmedia how to cancel my broadband online? I'm being traffic managed and repeatedly told to wait 7 days when I do actually get through. Today after 40 minutes of that music I couldn't go any longer fear of it causing another panic attack due to the stress of it.