Virgin Media Outage Report in Wakefield, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Normanton, Huddersfield, Leeds, Holmfirth, Wakefield, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 2 hours ago |
|
Bradford
|
Internet | 10 hours ago |
|
Batley
|
Wi-fi | 17 hours ago |
|
Bradford
|
Internet | 18 hours ago |
|
Batley
|
Internet | 22 hours ago |
|
Normanton
|
Internet | 24 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
Chris Burden (@Chris_a_Burden) reported from Wakefield, England@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
-
🎙Carlo RedsReport van de Watering🎙 (@dutchieuk2009) reported from Barnsley, England@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
-
Richard Armistead (@trickyr1) reported from Leeds, England@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
-
sarah-louise davison (@sarahdavison88) reported from Huddersfield, England@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
-
Brendan Fatchett (@bfatchett) reported from Horbury, England@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
-
Brendan Fatchett (@bfatchett) reported from Horbury, England@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
-
Vicky Miller (@Millerbird78) reported from Gildersome, England@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
-
Lucy (@lshudall) reported from Gildersome, England@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
-
George Danielczuk (@gdczuk57) reported from Bradford, England@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
-
John Rogers (@revdjollyjohn) reported from Leeds, EnglandWhat is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
-
spencer robertshaw (@spenrobertshaw) reported from Leeds, England@sirsimon2b @YODELhell @virginmedia Yodel are terrible
-
Sumboiii (@SUMBoiii_) reported from Wakefield, EnglandWhy do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
-
Lucy (@lshudall) reported from Gildersome, England@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
-
Shauny P ♈️ 🏴 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
-
Sumboiii (@SUMBoiii_) reported from Wakefield, England@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
-
Simon Price (@SimpleBrummie) reported from Leeds, England@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
-
Chris Hutton (@Chris280479) reported from Dewsbury, England@vmbusiness this service is pathetic been on hold for 45 minutes
-
Chris Hutton (@Chris280479) reported from Dewsbury, EnglandNothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
-
Sarah Devall (@SarahDevall) reported from Leeds, England@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
-
Andy Prosser (@Prossman) reported from Huddersfield, England@virginmedia Not my issue. It’s @timmyjrobbo ‘s
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paige (@paigemanning94) reported@virginmedia my internet has been down all day??? And can’t get through to see why it’s down or when it’ll be fixed @virginmedia
-
Saz.🛸 (@Ououioi) reported@virginmedia shite service Internet and TV been down for 3 hours
-
TheCannon1886 (@cannon1886) reported@virginmedia this is ridiculous, North London Derby at 4:30, broadband and tv outage since 1pm. No signs of it being sorted. SORT IT OUT!!
-
Bryan (@Bryan_WHU) reported@virginmedia Is anyone working today, sat on the phone for ages & you then cut me off, sent messages & still no response, the level of service your providing is poor, I appreciate we are in a pandemic but that doesn't mean big companies can use that as an excuse for poor service.
-
Alex Jacob Holyoake (@_TheRealAlex_) reported@virginmedia Been on hold for roughly 2 hours and hung up on twice after being transferred to specialists regarding issues with Gig1. Is there any other reliable way of remaining in contact?
-
Kev Gibson (@bob_gibbon) reported@virginmedia @FIA_F2 just sat down to watch the final Race of the season, and you had the timings all wrong so the recording started 30mins into the race, Very disappointed
-
Emma Jane Wylde (@EmmaJaneWylde) reported from Coventry, England@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
-
Mick Sharry Esq. (@Mylesahead) reported from Coventry, England@virginmedia WiFi gone are you having problems ?
-
Bladesrallyteam (@bladesrallyteam) reported@virginmedia Not yet I am looking for consistancy of WiFi as I have 50 plus smart items on my system I even installed a Eero 3 mesh WiFi system to try and help it was OK for a short while then keeps dropping out again I have the logs showing it is your system fault
-
Kapil Chawla (@kchawla81) reported from Coventry, England@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom