Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 03/16/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Cleckheaton, Normanton, Bradford, Leeds, Huddersfield, Shipley, Wakefield, Barnsley, Liversedge, Pudsey, Dewsbury, Holmfirth and Ossett.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomCleckheaton Internet
United KingdomNormanton Total Blackout
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • drariba AribaIV (@drariba) reported from Leeds, England

    @virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Ossett, England

    @virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • marcd86 arsenal86 (@marcd86) reported from Huddersfield, England

    @virginmedia have been an absolute sack of shit for last few days

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • LauraEJohns Laura Johns (@LauraEJohns) reported from Leeds, England

    @virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia Mobile connects no problem.

  • Gstraitz Gareth Smith (@Gstraitz) reported from Leeds, England

    @virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • aaronTheHare aaron hare (@aaronTheHare) reported from Wibsey, England

    Virgin media WiFi never fails to make me lose the will to live

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

  • ScottybooSb Scotty Bell (@ScottybooSb) reported from Leeds, England

    @virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank

  • johnr_jo Roland Rat (@johnr_jo) reported from Leeds, England

    @virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • paulcottrell41 paul cottrell (@paulcottrell41) reported from Mirfield, England

    @virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Unclejibjab Jib Jab (@Unclejibjab) reported

    @virginmedia one of my tivo boxes has developed a fault, but your automated phonelines make impossible to speak to an actual person to highlight the issue or order a replacement. I did however receive 2 completely useless text messages that aren't of any help. Any suggestions?

  • 7ulfaqar Zulfaqar (@7ulfaqar) reported

    @virginmedia @MiguelHowe My broadband has been down all day. The service status check page doesn’t work either. Nothing happens after you click on “check”

  • Andyyb33 Andrew Balfour (@Andyyb33) reported

    @virginmedia engineer booked for Friday. Had a text to say its cancelled due to area issue. Received text to say it was fixed. Issue still isn't fixed. My Internet is still ****. How do I rebook an engineer? I'm not doing a week's worth of line tests because I did that already

  • danniroo dan 🏳️‍🌈 (@danniroo) reported

    @virginmedia Hi, I’m having problems with my internet. Would it be possible to speak to somebody as soon as possible? Thank you

  • Raventomb Raventomb (@Raventomb) reported

    @virginmedia I dont want to spend further time on the phone to virgin media - im asking can we count on the guarantee given to me by your customer service team today that we will receive our set up box on 5th dec

  • RodBarnes1 Rod Barnes (@RodBarnes1) reported

    @virginmedia NOT EVERYTHING.. MY VIRGIN BROADBAND SERVICE WAS CRAP. Still 1/4 of the lowest they promised. Avoid like the FLU. Ping ms 40 Download Mbps 10.05 Upload Mbps 5.39

  • 7ulfaqar Zulfaqar (@7ulfaqar) reported

    @virginmedia No known issues in the area. No known issues by checking the status and running a test via the app. Tried running the tamest via the website, but keep getting error message saying the site is being worked on.

  • hpauline_dunne Pauline Dunne (@hpauline_dunne) reported

    I wish virgin media would stop sending me this man’s personal contact details but he lives in England so every so often I try to ask virgin media to stop but the Irish branch can’t do **** about it and I’m this close to ringing him and telling him to change his contact email.

  • Gray13Clare Clare (@Gray13Clare) reported

    @virginmedia Just lost a customer have filed a complaint, cancelled my contract and gone elsewhere 👋 👋

  • Yonzinho06 John17 (@Yonzinho06) reported

    Working from home and my Internet has been down all morning checked app and says everything is working when it obviously isn't virgin media really are a joke of a company