Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Batley, Normanton, Heckmondwike, Huddersfield, Bradford, Leeds, Wakefield, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Debbie Cockerill
(@DebbieCock) reported
from
Barnsley, England
@virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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🖤 Faye ♠️
(@Faye_Louise_T) reported
from
Castleford, England
Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CALUM GRAY
(@Jo_The_Waiter) reported
@virginmedia Ok I’ll see how it goes in the week then. I will say that the pod has really helped. Much better than the boosters. But I am told that upload speed is 10% of the download so will I get 50mbps once it’s all settled down?
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Kim John-bo
(@Kim_John_bo) reported
@virginmedia without doubt the worst broadband supplier I've ever had, no matter how many times you tell them the connection is terrible, I can assure you it's not my ******* hardware, the ******* useless call centre in India, says it's fine, 600mb my *******!
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Yus Lambat
(@Yus7) reported
@virginmedia We did, but we rang back and said we don't want to cancel no more. We also had someone ringing us & explaining that why we would like to cancel. We explained why & she added movie channels for extra £2.50 a month. We were happy and wanted to continue with the service.
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✯ DAN ✯
(@DEL___BOY) reported
@virginmedia I get that but it has also happened on my phone so it isn't device dependant as u do support phones and let's say for example gold was for the blind on my box its the same on my phone as well
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Kmontybags
(@kmontybags) reported
@virginmedia That would take an age to txt. Once again Virgin showing just how little they think of the customer. Appalled at it. Luckily I am in the 14 day cooling off period. You can’t sort the problem on the phone,you can’t sort it here All you have to do is phone me
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ScuttLΞ 🦇🔊
(@chainsandtrains) reported
@virginmedia Lol, that's kind of the issue, everytime I've checked back I'm getting this 'check back in 24 hours' screen. I'm guessing it must time out. I've waited a while each time to see if the fixes have worked (they didn't). Something's broken, how do I get more help?
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Gillian burchall
(@Gillyb23) reported
@virginmedia They advised no outage in the area and if not resolved in 24hrs to call you back!!!! Am I expected to wait over an hour next time while Trying to arrange my mums funeral and look after my dad. I also asked for a new Virgin box and router as it is faulty.
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Philip Smith
(@SmudgerPhil) reported
@virginmedia I’ve gone to settings network selection, turned automatic off and manually selected Virgin!
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Yus Lambat
(@Yus7) reported
@virginmedia They have disconnected me for no reason. Like I have explained. We wanted to cancel but changed our mind. After a month they have disconnected us.
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Gillian burchall
(@Gillyb23) reported
@virginmedia My dad has had no broadband for over a week, this is his lifeline as my brother lives in Canada, my mum passed away last week and to he on the phone for over an hour with still no resolvement and staff who have no concept of the issue is very disappointing.