Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Barnsley, Wakefield, Huddersfield, Liversedge, Pudsey, Normanton, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Internet | |
| Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Leeds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ulue
(@Ulueee) reported
@virginmedia why does my internet cut out everyday at around 1am? It's getting annoying
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Kathryn Telford
(@TelfordAKAR) reported
@virginmedia how do I report a home phone , no dial tone fault - self help pages go round in circles…
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andipandipoos
(@hurrahandi) reported
@virginmedia hello! How do u reset a virgin media stream box? It’s picked up my old bbi network, and now wont allow me to switch to my virgin one!
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debs
(@cupcakes1600) reported
@virginmedia I'm trying to cancel my dads tv package (but keep his phone) as he is in a nursing home. I have Power of Attorney which I have sent to you. You still insist on needing his password and will only post it to his house.
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Simon Vans-Colina
(@simonvc) reported
@virginmedia This is useless. They don't reply for 8 hours except to ask if you're still there and if you miss them asking you start again This should be illegal. Please give me an email address or a webform to cancel. @financialombuds /cc
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Georgina Katz
(@GeorgieKayyy) reported
@virginmedia Yes but again no one has contacted us and no one wants to resolve the issue for us. What does a paying customer need to do to get the service they pay for???
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Life In A Northern Town
(@lifeinanthntwn) reported
@virginmedia I understand, but I can’t get an answer. Last time I tried I waited nearly 20 only to be cut off. Fed up. Next call will be to cancel services.
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Eleanor
(@norcatt) reported
@virginmedia Internet not working now. Apparently our end. New modem and 360 box and nothing but trouble. Wait a day to see if it works!!! We’ll not be paying for that day then?
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??????
(@leet85) reported
@virginmedia another weekend, another issue got no Internet and blue flashing light on hub 5 ,done all resets still the same ,have used your diagnostic test its says there's a fault and to come back in 23 hours to book engineer , need this sorted before that
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Helen Hurley
(@HelenMHurley) reported
from
Manchester, England
@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.