Virgin Media outages and service status in Wakefield, England

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Barnsley, Bradford, Huddersfield, Pontefract, Cleckheaton, Normanton, Leeds, Wakefield, Brighouse, Liversedge, Castleford, and Pudsey.

City	Problem Type	Report Time
Batley	Internet	6 hours ago
Barnsley	Internet	17 hours ago
Bradford	Wi-fi	1 day ago
Barnsley	Wi-fi	2 days ago
Huddersfield	E-mail	2 days ago
Pontefract	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

• 
  Chris Neal 💙 (@cgsneal) reported 2 minutes ago from Leeds, England

  Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 2 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

• 
  Padge 👌 (@AdamPagett3) reported 4 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Porrohman (@AndyHiggs1) reported 6 minutes ago from Huddersfield, England

  @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

• 
  Ashley Hirst (@ashleyhirst15) reported 8 minutes ago from Bradford, England

  @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

• 
  Sam Walker (@SamWalker03) reported 16 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Tom “Harlam” King (@HarlamTK) reported 17 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 18 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  james Staniforth (@leedsfan91) reported 18 minutes ago from Leeds, England

  @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

• 
  Jim Johnson (@jim_johnson24) reported 24 minutes ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  Hoppywba (@hoppywba) reported 32 minutes ago from Leeds, England

  @virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬

• 
  Barry (@Barry80901949) reported 37 minutes ago from Bradford, England

  @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 39 minutes ago from Bradford, England

  @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

• 
  Ryan Wilson (@rywilnot) reported 41 minutes ago from Darton, England

  @SkyHelpTeam broadband this week has been shocking. Following the help and test in the app says all is well (funny that). Not really sure what I’m paying for. Back to @virginmedia

• 
  Owen1257 (@owen1257) reported 44 minutes ago from Huddersfield, England

  @HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's

• 
  Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported 47 minutes ago from Wrose, England

  @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

• 
  Guy Leech (@guyrleech) reported 55 minutes ago from Wakefield, England

  @vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 56 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Paul David Phillips (@paul_phillips83) reported 56 minutes ago from Barnsley, England

  @virginmedia the cheek or virgin media staff complain about virgin router dropping out constantly call raise a complaint and tell them router is disconnected from network and request a hub 4 as been told this is what’s needed I get told I have to upgrade to 1 gig for new router

• 
  Simon Day (@SiDay14) reported 59 minutes ago from Dewsbury, England

  @virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pat (@wfc2000uk) reported 7 minutes ago

  @LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.

• 
  Abbie (@abz_06) reported 7 minutes ago

  @virginmedia You could send someone to Mars and back in the time it’s taking you to fix this. What issue could be so big that takes two whole weeks to fix? You’re a billion pound company. Not good enough.

• 
  Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported 7 minutes ago

  @virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys

• 
  Denny Wright (@DennyTWright) reported 8 minutes ago

  @seanhg72 @virginmedia I’d be fuming as I use my phone as an alarm and it’s nearby incase of family emergency.

• 
  Lotharemas (@Lotharemas) reported 9 minutes ago

  @virginmedia So how do i go about reporting an SNR upstream Area fault now? the forums have been shut down which always handled it before but now ive been stuck with this causing packet loss since early June.

• 
  Angela (@AngstAHD) reported 11 minutes ago

  .@virginmedia how are we supposed to get help/customer service? Phonelines are unanswered, the online chat goes around in circles and then stops communicating, the Whatsapp service doesn't work. Woeful today.

• 
  Ali Dalton (@alidalton) reported 13 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  Shaun (@shauny67) reported 13 minutes ago

  @QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance

• 
  simon withers (@KalEl_WBS) reported 14 minutes ago

  @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!

• 
  Lisa Allen (@lovelylisaj) reported 14 minutes ago

  @virginmedia hi, my mum got a call supposedly from you about the router being slow. I took over and I don’t think it was legit. They were asking me to switch off the router and put it on again. I ended the call as I was suspicious. Internet speed is fine.