Virgin Media outages and service status in Wakefield, England
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- Virgin Media generated 4 outage signals in the last 24 hours around Wakefield, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 2, 10:59 PM GMT+1.
- Internet (57%)
- Wi-fi (21%)
- Total Blackout (9%)
- TV (7%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Barnsley, Bradford, Huddersfield, Pontefract, Cleckheaton, Leeds, Wakefield, Brighouse, Liversedge, Castleford, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 6 hours ago |
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Internet | 10 hours ago |
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12 hours ago | |
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Internet | 19 hours ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
Nearby cities with recent reports
9 recent signals
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Chris Neal 💙 (@cgsneal) reported from Leeds, EnglandHey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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Andrew English (@andy_english) reported from Dewsbury, England@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.
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Simon Day (@SiDay14) reported from Dewsbury, England@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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khuram (@khurambfd) reported from Bradford, England@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Vid (@vid_mitra8) reported from Leeds, EnglandVirgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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Martin Lowrie (@ringroads) reported from Leeds, England@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Kamal Sharma (@KamalSh03012772) reported from Leeds, England@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Barry (@Barry80901949) reported from Bradford, England@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Paul David Phillips (@paul_phillips83) reported from Barnsley, England@virginmedia been on hold 15 minutes your agent been back to me yet again same telling me I have to pay extra why do virgin think that if you charge extra this will fix an issue #badcustomerservice actually get it right first time to stop repeat calls
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Barry (@Barry80901949) reported from Bradford, England@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Roy (@badlydrawnroy) reported from Leeds, England@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Sam Watts (@SamWatt30745054) reported from Barnsley, England@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Matt Ward (@mattwillward) reported from Castleford, England@virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scottt Kirkwoodd (@2gurlys1kupp) reported@jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast
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Emily Atkins (@bahallathegreat) reported@virginmedia Don’t need the speed testing downstairs that’s fine just upstairs used to be normal but I do need someone tho come lay the cab,e back down
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simon withers (@KalEl_WBS) reported@virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!
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blueview (@TheblueViews) reported@virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,
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Have it (@madforit00) reported@virginmedia Had very good service for many years , however I’m due a refund which has taken over 6 weeks, many phone calls , They have lost 2 cheques in the post , been told refund been processed 3 times 3 weeks ago, And still nothing , with sky now great
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Jan (@geminicat7) reported🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up all my mobile data chatting on social media so I’ll see you when if it’s sorted!
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Jags Arthurson (@JagsArthurson) reported@virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."
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simon withers (@KalEl_WBS) reported@virginmedia why do you always say send us a direct message so you can help and then don’t read the message?
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Stephen Old #FBPE (@StephenOld) reported@virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.
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lyndsey buchanan (@lyndzb1990) reported@virginmedia why is it so difficult to speak to customer service? Chat isn’t replaying and I’ve been hung up on and ignored twice. I have a complaint but I suppose if you ignore me you don’t have to deal with it 👌