Virgin Media Outage Report in Wakefield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Huddersfield, Shipley, Wakefield, Normanton, Barnsley, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
TV | |
| Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
||
| Batley |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Subham mukherjee
(@msubham03) reported
from
Huddersfield, England
Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
@virginmedia I’ve requested it three times! It was sent apparently but I’ve never received it. Then I rang again..... and again. It’s beyond a joke. I text replied to the text message which had my address incorrect AGAIN and still I’ve received nothing!
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joe brownbill
(@joebrownbill) reported
from
Wibsey, England
@virginmedia I have a full media package and need to reduce down to internet only.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia what a shock!!! Issues again the service you provide and I pay nearly £100 a month for!! #compliant #rubbish #virginmedia
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I want to watch #Gogglebox but I can’t because @virginmedia is shit!! Like actually really rubbish. It’s not a one off it’s a regular occurrence, either the broadband is down or the TV.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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😊H
(@HOdametey93) reported
@virginmedia who I @ for tech support?
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Nyree Trimbel
(@nyreehood) reported
@virginmedia I've waited in all afternoon with a baby and toddler (imagine how fun that is) for our engineer visit which was supposed to be between 12-4 no one has turned up. Can you help asap please? We have no internet and need to work
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gordon smith
(@smudge258) reported
@virginmedia They are sending me a new box out, as the other one is broken
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petertrimbel
(@petertrimbel) reported
Hi @virginmedia we have no internet and the engineer hasn't turned up. Our time slot was 12-4 today. Please help urgently as we need to be up and running for working from home tomorrow.
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Kelly Burgess Taylor
(@kellytayloruk) reported
Appalling customer service from @virginmedia for my father. His numbers have disappeared from his account and he cannot re-add them. Trying to find an email address so he can sort it out (and likely get the PAC code at this point) but no email contacts on their website.
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Andrew Prayle
(@andrewprayle) reported
@virginmedia Seems to still be a problem. But only this website. Everything else works fine. Weird.
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Adam Hudson
(@DR_ADH) reported
@virginmedia OK thanks. They have had issues with the service and are fed up and want to leave, but my dad has forgotten his 'security question' and says he thus gets blocked on the phone. Note its not his online password. Can you advise? thanks
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Lynda Hewitt
(@fableandfont) reported
@virginmedia 7mths ago I bought a broadband and SIM package deal, but the SIM never arrived. I have rung customer service so many times, yet no one has sorted this. I am getting billed for a SIM I don’t have and your customer service is a farce!!!!!! Please advice on WHO CAN HELP
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John
(@JohnHutchinson) reported
@virginmedia Too much to tweet I’m afraid... constant issues for a month since house move. I have a complaint ref now, but just need to be contacted about this, despite endless “texts” to a number that never contacts back. This matter will NOT be resolved within 28 days it seems...