Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/21/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Wakefield, Bradford, Normanton, Huddersfield, Cleckheaton, Castleford, Barnsley, Brighouse, Liversedge, Dewsbury and Holmfirth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomWakefield Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.

  • kelechi_okegbe Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England

    @virginmedia I have no Internet at home since Saturday. Please help

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • CalamSmithson Calam Smithson (@CalamSmithson) reported from Garforth, England

    Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update

  • DERocksOn Joanne Letremy (@DERocksOn) reported from Huddersfield, England

    @Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • morwoo Andy Morwood (@morwoo) reported

    @SimonMiller316 @virginmedia Literally the same happened to me when I was trying to cancel leaving my last place, multiple times, got through, started having conversations, then just cut off for no reason. This was in 2021, it must just be their unofficial policy.

  • Barttownley1996 Bart (@Barttownley1996) reported

    @virginmedia @HasanGlobal1 I want to leave been on the phone with you for 2 hours this morning getting bounced around. I'm going to have no internet for 18 days, I'm not paying a cancellation fee. Someone help?

  • DaveWoodwardAC Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England

    @Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents

  • Barttownley1996 Bart (@Barttownley1996) reported

    @virginmedia @lifeofcherrie I want to leave been on the phone with you for 2 hours this morning getting bounced around. I'm going to have no internet for 18 days, I'm not paying a cancellation fee. Someone help?

  • SiGarner1 Simon (@SiGarner1) reported

    @SimonMiller316 @virginmedia awful company, left them about a year ago to move to BT and never looked back

  • ThomasC83156127 Thomas Cook (@ThomasC83156127) reported

    @virginmedia you are perhaps the worst broadband company I have ever been with!! And I hope you all catch syphilis

  • Barttownley1996 Bart (@Barttownley1996) reported

    @virginmedia I'm not spending anymore time on the phone. I am not paying anymore money for a service I am not getting. It is that simple.

  • thatdamnpotato ThatDamnPotato🥔 (@thatdamnpotato) reported

    @SimonMiller316 @virginmedia Virgin are terrible for customer service and they don’t seem to want to do anything about it but their broadband is usually the best around it’s a sacrifice you sometimes have to make

  • Holmesy865 HOLMESY865 (@Holmesy865) reported

    @SimonMiller316 @virginmedia Once offered to waive cancellation fee for us as they were increasing price. They then changed their mind once they realised we were moving. Terrible service providers

  • Scottio200 Scott Tomlinson (@Scottio200) reported

    @SimonMiller316 @virginmedia On the flip of this, when I left the country 5 years ago I called Sky mid contract, they cancelled my contract and set it up so I’d continue to receive service until the day I left, sent me a pre paid box to ship the q box back and wished me all the luck for the future.