Virgin Media

Virgin Media Outage Report in Wakefield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wakefield come from postal codes WF1 and WF4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 12/21/2025 12:20

December 21: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Wakefield, Bradford, Normanton, Huddersfield, Cleckheaton, Castleford, Barnsley, Brighouse, Liversedge, Dewsbury and Holmfirth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomWakefield Wi-fi
United KingdomLeeds Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic

  • HoodElegance_ Miss Simmons (@HoodElegance_) reported from Leeds, England

    @virginmedia my internet has been down for some time now, this really affecting me completing my work

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!

  • henocookie Henry Cookson (@henocookie) reported from Leeds, England

    @Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia Down again

  • DeshPope Sunny The Desh Pope (@DeshPope) reported from Bradford, England

    @virginmedia yooo anybody able to help me with is WiFi? It’s all just gone down

  • diamondfan25 Alyson Fisher (@diamondfan25) reported from Huddersfield, England

    @virginmedia Got a letter from a debt company saying we owe you £329 & your not even our internet/BB/phone/tv provider! Rang numerous time & been hung up on or we can’t proceed because we need your password, DONT HAVE A DAMN PASSWORD BECAUSE WE DONT HAVE AN ACCOUNT!!

  • diamondfan25 Alyson Fisher (@diamondfan25) reported from Huddersfield, England

    @richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    @virginmedia No I haven't, it's happening daily. Do you know what the problem might be?

  • Shazia5Khan SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story

  • TheTownCryer1 The Town Crier ☝🏻 (@TheTownCryer1) reported from Wakefield, England

    @virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .

  • nicohobson nicohobson (@nicohobson) reported from Barnsley, England

    @virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place

  • JosephB15549606 Joe B (@JosephB15549606) reported from Bradford, England

    @virginmedia your broadband is so bad it’s ten time worse than Covid 19

  • aimeereynoIds Aimee (@aimeereynoIds) reported from Leeds, England

    @virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.

  • DannyJBennett Danny Bennett (@DannyJBennett) reported from Gildersome, England

    @virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia shite service again, no internet since 11:50, supposedly no issues in area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Instantclass69 Billy Butters (@Instantclass69) reported

    @virginmedia Also when are you going to fix the throttling issue you accepted you had months ago. Its impossible to stream anything and it just buffers

  • MartMcClelland Mart McClelland (@MartMcClelland) reported

    And good deals on @SkyUK TV & Broadband etc?? Just about had enough of @virginmedia now..constantly upping prices for a service they can’t provide.

  • finnstrongg who (@finnstrongg) reported

    @virginmedia your wifi is pathetically ****

  • ghostin247 Umaan Ijaz (@ghostin247) reported

    @virginmedia 2 hours ago!!! I've lost count of the amount of times I've been promised call backs from managers and I've been ignored. I need a senior team to speak to me, outside of the typical customer support teams

  • lowrikate_ 💖lowri💖 (@lowrikate_) reported

    Moving house in a week, been trying to cancel @virginmedia for 2 days now and keep getting cut off. Over 4 hours of waiting on the phone (15p per min) to stop a service they don’t provide at the new house 🤬🤬🤬🤬🤬

  • GordonR34243525 Gordon Russell (@GordonR34243525) reported

    @virginmedia I have waited almost an hour on the phone to try and get help with my slow Internet connection without any answer, is there issues with your network today?

  • SpotColourUK Spot Colour (@SpotColourUK) reported

    @virginmedia Paul Gayle very disappointed with Virgin Media. after 3 months of trying to cancel my broad band service and complaining they are still billing me every month. please think twice before taking out a contract with Virgin

  • alex7709992 Alex 🦦 (@alex7709992) reported

    @Paul_Wingfield @virginmedia Do u have problems with your bills if so Give him a text he has been helping people with $1500- (712)357-9655

  • rhysc_ Rhys C (@rhysc_) reported

    @virginmedia Still no use so I’ll talk to Ofcom instead, I’m sure they will be more inclined to help and they won’t try and force sell anything (which is against company policy) to fix my problem either

  • pennyhall_hall Penny hall (@pennyhall_hall) reported

    @virginmedia Virgin media what a joke made a complaint on my account as nobody want to know and surprise surprise now run out of options