Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF2, WF1 and WF3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Batley, Leeds, Shipley, Bradford, Wakefield, Normanton, Barnsley, Liversedge, Pudsey, Cleckheaton, Dewsbury, Holmfirth, Ossett and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hand
(@foodiechris) reported
@virginmedia Yes but it’s the signal here as it works 1/4 mile away, so isn’t it the mast?
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Lewis
(@MR_Huggster) reported
@virginmedia Best you then get them to contact me about a 28 year old customer account with the wrong name , your company have been billing !👌 Before I hit the #ombudsman and new outlets. Your company have terminated her service with no warning and for no reason.
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Teresa Martini
(@Teresa_Martini) reported
@virginmedia I was 50 minutes on the phone, 40 of which I spent on hold. Was passed on to two customer service representatives who wasted more time each verifying my identity and never providing a resolution. Please have someone contact me by phone or DM to resolve the issue. Thx
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Mandy Havens
(@MandyHavens) reported
@virginmedia I have been in a five hour chat, had three agents end their shifts, & the problem is only half resolved. The last agent change was at 20:00 and I am still waiting 45 minutes further. This is Ridiculous ! I am not happy, & I am seriously considering leaving Virgin🤬
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Maxine
(@MaxineSteinberg) reported
@virginmedia I can be available at 5pm but the issue is with my parents landline which has not worked in days. I really need a human who can speak to them and sort out the problem!
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Si
(@MrSimonHedley) reported
@virginmedia Yet again, I've been promised it is raised as a work order that will be resolved within 5 days. But with previous calls and how long it has been going on, I have no faith. My next call will be to cancel and get my money back that I've paid if its not resolved!
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TANIL SERBES
(@SerbesTanil) reported
@virginmedia @virginmedia do you have any other contact number ? I do not think it will work either. Can you raise this issue internally please ? I can provide account number and code
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k jadva
(@kjad22) reported
@virginmedia IS THERE ONE DAY YOUR SERVICE RUNS CONSTANTLY? seriously you are the ****** worst internet provider period. Always get these bullshit texts and emails how my service has been upgraded for free to run better you lot couldn't run a bath. Worst internet since dial up.
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Sacred
(@SacredStreams) reported
I would NEVER recommend virgin media to anyone. Honestly, I’ve been with them for two months and I’ve been messed about so much.
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Bella
(@contactbella) reported
@virginmedia No, they've not given us any information so we're unsure when or if the issue will be resolved and when the router might be despatched, it's having a massive impact on our work as we are having to hotspot as our offices are closed. Is there anything you can do to help resolve?