Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 02/04/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Holmfirth, Bradford, Wakefield, Huddersfield, Ossett, Cleckheaton, Normanton, Barnsley, Dewsbury, Heckmondwike, Pontefract, Castleford and Brighouse.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomBatley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!

  • jhbascombe James H Bascombe (@jhbascombe) reported from Bradford, England

    @virginmedia internet down in BD10. Please fix...WE ARE ALL working from home.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate

  • Gav_Leaf Gav Leaf (@Gav_Leaf) reported from Castleford, England

    ....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

  • pheniusfreak Andrew Howard (@pheniusfreak) reported from Wibsey, England

    @virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.

  • kektyke1875 Ian Hart (@kektyke1875) reported from Darton, England

    @virginmedia hurry up and sort your service out. Been down most of day S75 region

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • Gingernuts73 Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️ (@Gingernuts73) reported from Huddersfield, England

    Is there an issue with @virginmedia in Huddersfield today?

  • urbancool Shane Kavanagh (@urbancool) reported from Huddersfield, England

    @virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely

  • Bevster Bev Naylor (@Bevster) reported from Wibsey, England

    @virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????

  • heatoncreative Heaton Creative Photography (@heatoncreative) reported from Castleford, England

    @giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.

  • DClark_Bland Daniel Clark-Bland (@DClark_Bland) reported from Leeds, England

    Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!

  • hannahiscontent Hannah Mason (@hannahiscontent) reported from Huddersfield, England

    @virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • saccharyn Mars (@saccharyn) reported

    Their online complaints form doesn’t load. I have requested to be put through to the customer care team on the phone and been refused. All I have left is sending a complaint by post at this point. Are we in the 1920s, @virginmedia ?

  • mental_miller Liam Miller (@mental_miller) reported

    @MrDecen17228904 @virginmedia Any resolution to this? Having the exact same issue with Virgin

  • emi_lou1 Nadine Prior (@emi_lou1) reported

    @virginmedia Well looks like Virgin will be losing a new customer before they've even had Internet installed. And all because you won't assist in getting a time scheduled for groundworks. At least we now know to avoid due to poor customer service and assistance

  • lynettehiggins3 lynette higgins (@lynettehiggins3) reported

    @virginmedia No no no they said someone would phone me within 24 hours but this is the 2nd complaint, 1st one was dismissed and according to them resolved but not from my point of view

  • chrisroye chris roye (@chrisroye) reported

    @virginmedia At to make things worse I’ve now got no internet or TV at all due to your service being down AGAIN

  • fazzeroni Angie (@fazzeroni) reported

    @virginmedia Had the same problem before, other bbc channels are fine, I’ve tried the usual turn it off and checked all cables

  • paulmoToole Paul M O'Toole (@paulmoToole) reported

    @virginmedia Hi I’ve had no landline for ages it’s broken ! Plus my internet keeps dropping out so I’m tired of this so I’m leaving it’s a joke why tell a customer you will ring back and Don’t ! They had my number I’m really fed up with this dreadful service I’m paying a fortune for 🤬

  • Tahir_mw Tahir (@Tahir_mw) reported

    @virginmedia internet not working. My post code is LE2 5PP. WiFi isn't working and LAN connection direct to router isn't working. Tried rebooting router. No luck. Please fix

  • damsMark Mark Adams (@damsMark) reported

    @virginmedia Hello , can someone PLEASE give me a number or some way of speaking to customer services? This is taking up a lot of time and is very worrying for my mum.

  • coxy731 Alan Cox (@coxy731) reported

    @virginmedia But also your colleagues need to have product knowledge. Trying to tell me my superhub 3 is having Wi-Fi issues (whilst it is in modem mode) doesn’t fill me with confidence