Virgin Media outages and service status in Wakefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 10 outage signals in the last 24 hours around Wakefield, including 10 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 12:39 PM GMT+1.
- Internet (43%)
- TV (28%)
- Wi-fi (14%)
- Total Blackout (10%)
- Phone (3%)
- E-mail (2%)
The latest reports from users having issues in Wakefield come from postal codes WF2 , WF1 and WF4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Huddersfield, Bradford, Wakefield, Barnsley, Leeds, Dewsbury, Castleford, Cleckheaton, Pontefract, Normanton, and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 54 minutes ago |
|
|
TV | 21 hours ago |
|
|
TV | 22 hours ago |
|
|
Internet | 23 hours ago |
|
|
TV | 23 hours ago |
|
|
TV | 23 hours ago |
Nearby cities with recent reports
19 recent signals
12 recent signals
6 recent signals
5 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
-
Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
-
Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!
-
Roy (@badlydrawnroy) reported from Leeds, England@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
-
Michael Edwards (@MENorthAffinity) reported from Leeds, EnglandIt feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
-
Guy Leech (@guyrleech) reported from Wakefield, England@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
-
Padge 👌 (@AdamPagett3) reported from Wakefield, England@virginmedia That checker like my service doesn't work
-
Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
-
Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England@vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
-
Owen1257 (@owen1257) reported from Huddersfield, England@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
-
michael davies (@mikeydavies86uk) reported from Bradford, EnglandUseless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia
-
Tom “Harlam” King (@HarlamTK) reported from Wombwell, England@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
-
That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
-
Simon (@HullsGinMan) reported from Leeds, England@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
-
Rebecca (@Bexwa) reported from Dewsbury, England@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
-
Dean Gledhill (@deangledhill) reported from Leeds, England@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
-
Porrohman (@AndyHiggs1) reported from Huddersfield, England@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
-
Michael Collinson (@Mcollinson72) reported from Wakefield, England@virginmedia awful and aggressive scare tactics from your not so friendly cancellations rep when trying to cancel my service. God help any vulnerable person that tries to do the same thing. Shameful
-
Barry (@Barry80901949) reported from Bradford, England@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
-
Rebecca (@Bexwa) reported from Dewsbury, England@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Perez (@ChrisPerez75) reported@virginmedia There are still issues with my TV. The BBC channel 101 is inactive & has a black screen. Why is this still the case? What are you doing to rectify this & how long will it take?
-
Shorty (@ClassicSoulDJ) reportedInstead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad
-
Mark Burgess (@markburgess1984) reported@virginmedia are we getting compensation for it being down all day
-
Moo (@mooeycatrooie) reported@WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too
-
Chris (@geordiechris48) reported@COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25
-
Dee H (@Dee_Har1762) reported@virginmedia ITV still not working
-
Stevie (@molwins) reported@virginmedia Shocking service lately !! Glad I only have 2 months left!
-
Jack O Newbury (@GreenhamCommon) reported@virginmedia My tv picture has frozen on all channels. Internet & streaming working fine. Started at 1405. what is the problem?
-
Michael Portal (@Mortalportal01) reported@virginmedia Can you please explain.. when you set up a new c9ntract with VM you end up having a contract with 02 as well, never asked for or agreed to. And now im struggling to get them to cancel the 02 contract as 02 have incorrect email address and never received a sim card?
-
Neil (@NeilOMahoney3) reported@AW4Eva123456 @virginmedia yeah I have the same problem with ITV