Virgin Media Outage Report in Wakefield, England
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The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Leeds, Barnsley, Batley, Huddersfield, Wakefield, Dewsbury, Bradford, Heckmondwike, Pontefract, Cleckheaton, Castleford, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Natalie Ball
(@NatalieBall21) reported
from
Leeds, England
@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Antonio M. Arboleda #FBPE
(@Toni_M_Arboleda) reported
from
Leeds, England
@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
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super pablo
(@pablo_hescobar) reported
from
Leeds, England
@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
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Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
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SvP💙💛
(@SophieVPeel) reported
from
Leeds, England
4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
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Jamie Smith
(@JamieSmith45) reported
from
Huddersfield, England
Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Jason Hemingway.
(@BesaJason) reported
from
Brighouse, England
It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
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Suzy Swift
(@bally79) reported
from
Dewsbury, England
@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
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Martyn Bolt
(@martynbolt) reported
from
Mirfield, England
Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil
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Joannemarygriffin
(@Joannemarygriff) reported
from
Wakefield, England
@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Warby
(@Warby74) reported
@virginmedia Constant drop outs since March installation, 2 engineers and their bosses have attended, various works been done, but we’re still plagued by 10+ dropouts per day. This obviously causes issues for streaming, FaceTime etc. Have called repeatedly but nothing has been rectified..!
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Natalie hilton
(@Natalieh1985) reported
@virginmedia your service page is down and so is my wifi… when will I be able to check for any faults?
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Ruchiiraa
(@Ruchira124) reported
@virginmedia You people don't accept anything to cancel your service.I know that very well.Its a historical mistake in my life that I have taken your service
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Martin Boyd
(@martinboyd70) reported
@virginmedia Morning, I have filled in the complaints web form on your website as still, from the 9th June, no one has called. The 9th being the date I tried to cancel my account.
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Tony Chapman 🐐
(@TonyChapman1) reported
@virginmedia Still **** and no reported problems in area, it’s an absolute joke time and again this happens it never gets resolved cs9004 faults bullshit
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anne hillman
(@alm289) reported
@virginmedia Unfortunately I can't tell you which department they were from as they didn't specify that. Just kept on about how being a loyal customer i was offered a package that was almost double what I'm paying already!
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
@virginmedia Oh, you want me to write this out all again. Wow. Why not say that in the 1st place, tell me to call in, complaints procedure etc - no. You point me STRAIGHT to cancellation link. Terrible CS as usual. No wonder when I moved house you book my SET UP appointment at my OLD ADDRESS
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Srinivas
(@srinivaschanti) reported
Internet is down since yesterday. No action taken by @virginmedia #frustated Time to move oout of @virginmedia
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Jonathan🇧🇷🏁
(@joelixton) reported
No way has Virgin Media gone down again. 4 times this week.
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Absalom Swagcannon 🏴☠️
(@ElectroHail) reported
YO @virginmedia FIX YOUR ******* DOGSHIT INTERNET SERVICE