Virgin Media Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wakefield come from postal codes WF1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Batley, Dewsbury, Normanton, Leeds, Bradford, Barnsley, Heckmondwike, Huddersfield, Wakefield, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Dewsbury |
TV | |
| Batley |
Internet | |
| Normanton |
Internet | |
| Leeds |
Total Blackout | |
| Dewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel C 🎮
(@deepblue1990) reported
@virginmedia Still bad. I've actually managed to be placed on hold now but I've had at least 4-5 days of disruption, with no compensation in sight.
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Harry Scott
(@CornetHooray) reported
@OwenJones84 @virginmedia @JeremyVineOn5 Could be a neighbour using the same signal channel. Routers detect other networks and select a free channel automatically on 1st use but no-one remembers to reset them when they move house. You can log into your router and manually switch channels, or just reset it with a pin.
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Novice Novelista Ⓥ
(@NoviceNovelista) reported
@virginmedia helloooo. I need to cancel and getting through to your call centre is impossible. Perhaps you can help?
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Lesley Nelson
(@lesley130182) reported
@virginmedia have been on hold for over an hour and yesterday and still can’t get through to anyone - struggling to WFH when have no services and no one is answering - online hope no good as it states I have to speak to an Advisor - any help be appreciated
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Manjit Gill
(@ManjitGillTSSA) reported
@OwenJones84 @virginmedia @JeremyVineOn5 Had many issues with Virgin Media and their customer service is totally rubbish - unable to contact them for the last 3 months to rectity issues - i wont be renewing my contract..
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Iain Currier
(@curri0123) reported
@virginmedia Hi, do you offer technical support fit blue yonder email? My incoming emails work on my phone, but have stopped working on my PC. It will not accept the imap settings.
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Rav Wilding
(@RavWilding) reported
@OwenJones84 @virginmedia @JeremyVineOn5 Do you have two options ie a 2:4 and a 5? If so that tends to help at times if mine plays up
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Kevin Loquacious
(@talkstoooomuch) reported
@SoozUK Virgin Media customer here. Can confirm this is true.
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JJ B
(@JJBergkamp10) reported
@OwenJones84 @virginmedia @JeremyVineOn5 Sounds like an issue with your router Owen. I had a to get mine replaced due to a similar issue. Are you seeing any symbols appear on the front of the V6 television box?
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Samia Meah
(@SamiaMeahPhoto) reported
After the internet being on and off yesterday, my internet is completely down for the entire day, during the most pivotal time for small business owners and during a world wide pandemic and double dip recession. Are you kidding @virginmedia ?! I am appalled at your service