Virgin Media Outage Report in Wakefield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wakefield come from postal codes WF1 and WF2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Bradford, Holmfirth, Wakefield, Huddersfield, Pontefract, Barnsley, Dewsbury, Cleckheaton, Shipley, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Batley |
TV | |
| Leeds |
Internet | |
| Normanton |
Internet | |
| Normanton |
Wi-fi | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
-
Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
-
Calam Smithson
(@CalamSmithson) reported
from
Garforth, England
Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
-
Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
-
Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
-
Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
-
PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
-
Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
-
Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
-
Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
-
Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
-
Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
-
Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
-
Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
-
Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
-
Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
-
Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
-
Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
📻 Pete 📻
(@Mi0VAX) reported
Trying to remotely diagnose a network issue here, anyone know if Virgin Media hub automatically chooses best WiFi channel, or is it just randomly set? I'm thinking it's RF congestion or a bad WiFi dongle.
-
konketsu
(@x_KonkeTsu_x) reported
@virginmedia I’m so disappointed with your service, connection has been awful since day 1 and I can’t even get through to a human being on your phone lines, made these same tweets to you years ago and clearly your connection still trash
-
Jae
(@SinghJae) reported
@virginmedia …. Been trying to sort a confirmed fault since morning took a holiday to sort it and now 2nd line want me to wake up my wife who has a.14hr shift coming up in. Couple of hours, I work from home and we are paying for a service that is not fit for use…
-
Jae
(@SinghJae) reported
@virginmedia hello why is it every person that helped me with my BB fault tried and then said it needed your second line for more help and they cannot help a second account holder……
-
Nadia
(@Nadia90775400) reported
@virginmedia We had asked to speak to somebody else as the call handler was being repetitive and very very rude. He was talking to me like I was a child. He then cut off the call when we asked to speak to a manager. 50 mins on the phone were wasted, I would like to make a complaint
-
JP
(@jollyjapes) reported
@virginmedia I log into my account without a problem, but it’s now associated with the new account number and the bills section only shows “no bills yet”
-
Sana
(@LadySs) reported
@virginmedia Seriously !!!! Been on the pathetic bot system for the last hour to no avail … abysmal just like the service here
-
Julie
(@Julie47174242) reported
@tombradby @virginmedia Its funny how companys suddenly come to the rescue when their bad customer service is exposed on tv/social media.
-
Sana
(@LadySs) reported
@virginmedia VIRGIN MEDIA CUSTOMERS UNLESS YR A NEW CLIEBT VIRGIN DISREGARD EXISTING CUSTOMERS BUT LAVISH NEW CLIENTS WITH HRESF DEALS = we pay as they fail to remind you that your contract is up to renew .. = charge you ridiculous prices 🤬🤬🤬🤬 be vigilant on there scam
-
JP
(@jollyjapes) reported
@virginmedia Just tried your chat help feature but it was…frustrating…as as soon as I lost mobile signal the whole chat disappeared. The person on the other end of the chat said all the bills had disappeared now I have a new A/N - despite the latest bill only having recently been issued.