Virgin Media

Virgin Media Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wakefield, England 01/19/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Leeds, Dewsbury, Batley, Bradford, Barnsley, Heckmondwike, Huddersfield, Wakefield, Pontefract, Cleckheaton, Castleford, Brighouse, Liversedge and Holmfirth.

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City Problem Type Report Time
United KingdomNormanton Internet
United KingdomLeeds Total Blackout
United KingdomDewsbury Internet
United KingdomLeeds Wi-fi
United KingdomNormanton Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • HullsGinMan Simon (@HullsGinMan) reported from Leeds, England

    @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

  • Chm14Mc Chris McCulloch (@Chm14Mc) reported from Wakefield, England

    @virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • mikeydavies86uk michael davies (@mikeydavies86uk) reported from Bradford, England

    Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • Rees_2807 Rees (@Rees_2807) reported from Huddersfield, England

    @virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt

  • downhamdn denise downham (@downhamdn) reported from Great and Little Preston, England

    @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • mattwillward Matt Ward (@mattwillward) reported from Castleford, England

    @virginmedia I'm moving home and want to take Virgin Broadband with me. Your 'Let's chat' button doesn't work. Can you help please?

  • DarylBeaumont2 Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Wibsey, England

    @virginmedia this is ridiculous now! Broadband keeps dropping out, as usual you guys keep claiming nothing wrong at your end but social media says otherwise. There is people all other FB in particular saying they're had nothing but problems past couple of month.whats going on???

  • emma76history Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • fastnodeceo Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • badlydrawnroy Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rainbagel Rachael Smith (@rainbagel) reported

    @virginmedia Want to cancel my contract. I started talking to your bot on WhatsApp but it stopped responding 2 hours ago 🙄

  • TheDrakeagle Zorath Flamecloak | Vtuber | Pixel Dragon Arc | 🔞 (@TheDrakeagle) reported

    @virginmedia Didn't even last 24 hours. This time it's actually registering as an outage though. Just HAD to be when I plan to run my first big livestream. Wishing I'd swapped providers with a the downtime as of late.

  • Wesfryday Wesley Fry (@Wesfryday) reported

    @virginmedia I’ll be switching service suppliers, far quicker and won’t be treated like dirt

  • Bob_Slaymaker Bob Slaymaker (@Bob_Slaymaker) reported

    @virginmedia Been on hold for over an hour and just got cut off.l again. Second time this week. Absolute shambles of a company. Loyal customers = cash cows. I’ve always been happy with the service and product for the last 15years but enough is enough.

  • AndyBoldBoy AndyBoldBoy (@AndyBoldBoy) reported

    @virginmedia Why in good name of holy **** does my internet keep cutting out constantly? If you offer me a new wifi hub i'll go berserk, just let me get the internet service I pay for, get it sorted ASAP you gremlins.

  • IHTP67 Anne Davis (@IHTP67) reported

    @virginmedia dialling your team currently been on hold for 25 mins not spoken to anyone. Trying live chat at the same time get a bot who wants to use WhatsApp. I want to use my laptop and chat with an agent Going around in circles unhappy customer here.

  • IanDtheActor Ian Donnelly (@IanDtheActor) reported

    wow. @skytv are willing to lose me, a 'Diamond VIP' customer of over 20 years because they won't send an engineer out to re-align my dish. COME AND GET ME @virginmedia !#poorcustomerservice

  • bighandsmassuer marc (@bighandsmassuer) reported

    @virginmedia I’ve done it through the app, it doesn’t really give me a better deal, tells me to talk to somebody! I was three weeks with slow running internet due to a faulty router, took that long to sort

  • Neilnosh Neil Norris (@Neilnosh) reported

    @virginmedia please tell me there is another way of contacting you. I have been ringing for 4 days to speak to you about my package going up to double what a new customer pay but not once have I been able to get through.Over 10 years loyalty gets you nowhere.

  • Dre316 andreas panayiotou (@Dre316) reported

    My opinion guys no one should ever go with virgin media as they are rude there customer service is atrocious they hang the phone up on you. One person says one thing to you and the other one says another. I was promised an extension on my services just yesterday and today I