Virgin Media Outage Report in Liversedge, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Liversedge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liversedge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Liversedge, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Barnsley, Halifax, Normanton, Heckmondwike, Sowerby Bridge, Huddersfield, Bradford, Wakefield, Yeadon, Cleckheaton, Brighouse, Liversedge and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Batley |
Internet | |
| Batley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Liversedge, England
Latest outage, problems and issue reports in Liversedge and nearby locations:
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
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Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
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Natalie Ball
(@NatalieBall21) reported
from
Leeds, England
@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
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super pablo
(@pablo_hescobar) reported
from
Leeds, England
@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc
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Suzy Swift
(@bally79) reported
from
Dewsbury, England
@virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!
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Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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Rob Prior
(@robfprior) reported
from
Bradford, England
Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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h
(@han0z) reported
@virginmedia terrible internet quality on the highest speed plan with intermittent connections through the day (sw7)
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Customer Service
(@vmbusinesshelp) reported
@virginmedia @shombell hi, I am sorry that you are having issues with the service, can you tell me are you still experiencing this? if so can you please provide the full post code, via a DM @vmbusinesshelp with the information. many thanks
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Richard Slater
(@richardslater) reported
@virginmedia there is also a "Security Question" which isn't the same as the "Memorable Security Word" it seems - to the best of my knowledge I never set a different "Security Word" - I use a password manager so I store all of this information as I sign up.
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FPLTrap
(@FPLTrap) reported
@virginmedia my wifi has just gone out and I have restarted it and it’s still not working
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Graham Long
(@Grahamthecabbie) reported
@virginmedia It’s awful. The wifi drops out and when I call 150, it’s an automated service offering me a text message with a link. What’s the use of a link when I can’t access the internet because your wifi is down? 🤔
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Kat Hill
(@KatNatHill) reported
@virginmedia It only tells me what the service checker says. It’s been happening every day for a week now. Seems to get fixed and then goes off again the next day
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David Waddington
(@davidwaddington) reported
@virginmedia Hi. Your speeds have been terrible in the SG2 area for the last two days. It says everything is fine but 4mbps download on a 200mbps is not fine. Please can you investigate?
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ItsJustVix🧁
(@itsjustvix) reported
@virginmedia We've enquired but never had a real answer why! So our houses were built in 2016.. Numbers 1-53 on the street can have virgin and 80-onwards can. But numbers 55-79 (the new houses) can't!
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gary the cab
(@garyrudd2) reported
@Grahamthecabbie @virginmedia Had virgin wi fi absolutely crap , buffering all the time , replaced with BT not had a problem
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StoryTime (Coming Soon)
(@GamingDad18) reported
@virginmedia That screenshot was wireless my friend. But wired is only piping out 14mb. I've reset the hub and done every fix I know but it's not improving sadly