Virgin Media Outage Report in Liversedge, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Liversedge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liversedge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Liversedge, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Halifax, Bradford, Batley, Barnsley, Huddersfield, Leeds, Dewsbury, Heckmondwike, Liversedge, Mirfield, Wakefield, Ossett, Cleckheaton and Guiseley.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
||
| Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Bradford |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Liversedge, England
Latest outage, problems and issue reports in Liversedge and nearby locations:
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SvP💙💛
(@SophieVPeel) reported
from
Leeds, England
4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
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Martyn Bolt
(@martynbolt) reported
from
Mirfield, England
Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Antonio M. Arboleda #FBPE
(@Toni_M_Arboleda) reported
from
Leeds, England
@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
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Louis Sharpe
(@LouisJSharpe) reported
from
Leeds, England
@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
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Joannemarygriffin
(@Joannemarygriff) reported
from
Wakefield, England
@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Marcus UK
(@MarcusUK5) reported
from
Leeds, England
When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .
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Nicki Wardle
(@nickiwardle69) reported
from
Guiseley, England
@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Jason Hemingway.
(@BesaJason) reported
from
Brighouse, England
It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Little Birdie
(@subzero_scorpio) reported
@virginmedia Ive been asked these questions by multiple people across the tech team. This is across multiple devices and it's a problem with wireless connectivity. I barely get signals 10metres away and my download drops to 8/9mbps
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Sarah Harvey
(@Harvey__24) reported
@virginmedia Is it right to charge a cancellation fee if I have to cancel my service because you don't provide the service in the location that I want it?
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Michelle Rollinson
(@Evans__Michelle) reported
@virginmedia I understand that!! I have done this already and we’re no help just raised an issue to be reslolved In 5-8 days! Not much good when you need the service?
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Duncan Cheung
(@DBop86) reported
@virginmedia absolute #farce - internet has gone down again & yet again their “Register loss of service” page *conveniently* doesn’t work. Tried it over a dozen times on previously, including when the internet was down for over 3 weeks. Complaints & compensation pathetic too
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James Khan
(@JamesKh62056271) reported
@virginmedia Oh yeah he’s just trying give me the best possible package. Ignoring my complaint for the last 11 months. If this complaint is not resolved I won’t be staying. Why is everyone ignoring my complaint
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Duncan Cheung
(@DBop86) reported
@SurajG_ @virginmedia Expect nothing - internet was down for 3 weeks & they admitted it’s problem caused by engineering works & then denied it’s a lack of service issue 🤔 Complaints failed 2 respond properly & compensation offered was laughable (I rejected it & made counter offer that’s been ignored)
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Sally
(@Sally_My73) reported
@virginmedia Already done it.. it doesn’t fix the issue .. you keep telling me to do this and it reverts back to it not working properly!
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John Maguire 🇺🇦
(@velo_bristol) reported
@virginmedia Yes, can understand these things happen, but 3 consecutive days seems excessive. On each of those, the status page shows there's a current fault, rather than an equipment issue All appears to be working again now
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Jimmy 💙💙
(@jimmy_lockey) reported
@virginmedia Yeh I have that app already I have tried Ordering booster pods but keep getting kicked out or there is an issue with the website
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Selwyn Hansford
(@Puerile88379641) reported
@virginmedia Desperately trying to cancel installation which keeps getting put back. Using online chat but getting nowhere!