Virgin Media Outage Report in Haworth, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Haworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Haworth, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Huddersfield, Burnley, Keighley, Cleckheaton, Shipley, Liversedge, Pudsey and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haworth, England
Latest outage, problems and issue reports in Haworth and nearby locations:
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Humdrumtown
(@humdrumtown) reported
@virginmedia I’ve tried this and it’s not letting me get any further. I’m now getting the same error and a message to say ‘Please ensure you provide the email address you use to sign in to My Virgin Media’. I’ve clicked on ‘forgot email address’ and I’m using the right email
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Pete
(@RymeB13) reported
@o2 going up £5 a month and @virginmedia going up £15 a month. Apparently want to continue to improve the service but both have declined in recent years? Were all just being robbed these days.. Make it make sense atleast
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copy by kay
(@KayWorboys) reported
.@virginmedia I need help and can’t get through to customer service on the phone - your automated service takes me nowhere
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daryl swinden
(@DazzaSwinden) reported
@virginmedia What's going on with your prices? My £80 a month is now £163 a month ? yet as a "new customer" I can get the full package for £85 per month. Shame you dont care as much about existing customers
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Kerry
(@camnwisp) reported
@virginmedia have sent a letter saying my bill will be going up £20 from May, wouldn’t be so bad if the WIFI actually worked and when you rang them you got good customer service. Time to have a look and see what @SkyUK have to offer I think.
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Terry Paul
(@terrypaul1985) reported
@virginmedia There's no point. My mind's made up. Your service is appalling and I will vote by leaving your service. I deserve better for the money you charge. End of.
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David Kellett BSc
(@Davidrwkellett) reported
@virginmedia Now i have just been told there will be no compensation because you are saying its an intermittent fault! I have no service. Shambles
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Daz
(@CockneyDazza) reported
@Ofcom In general @virginmedia customer service has to be one of the worst. Online reviews score less than 2/5 on average. You can never talk to anyone. Unless it's to make a payment. Ofcom should be holding these large companies accountable and getting compensation for its customers
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sosh
(@SB4jtim) reported
@virginmedia how long does it ake for Virgin media to take details of a problem. Up to 23 minutes only got to my address. Not good customer service.
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David Kellett BSc
(@Davidrwkellett) reported
@twopointslost @virginmedia We are in Normanton. Looks like its a bigget issue than they are aware of! Maybe they should tell us this then.