Virgin Media Outage Report in Haworth, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Haworth, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Bingley, Burnley, Bradford, Cleckheaton, Liversedge, Skipton, Keighley, Mirfield, Shipley, Brighouse, Sowerby Bridge and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Huddersfield |
TV | |
| Huddersfield |
Internet | |
| Bingley |
TV | |
| Huddersfield |
Internet | |
| Burnley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haworth, England
Latest outage, problems and issue reports in Haworth and nearby locations:
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Chris Jay
(@CJay69) reported
from
Brighouse, England
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusiness @virginmedia @vmbusinesshelp have tried multiple ways of getting in touch with you no response or help. We have looked online & the router we have in our office doesn’t even match the ones on your website. I will be looking at moving supplier 24 hours of no internet
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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Nicki Wardle
(@nickiwardle69) reported
from
Guiseley, England
@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusinesshelp What is the plan? 24 hours no internet in LS29 radio silence. I definitely won’t be renewing my @vmbusiness account no customer service on the phone or online chat.
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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Cath Warwick
(@Brizzlecath72) reported
from
Bradford, England
@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Jason Hemingway.
(@BesaJason) reported
from
Brighouse, England
It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
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Martyn Bolt
(@martynbolt) reported
from
Mirfield, England
Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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Jamie Smith
(@JamieSmith45) reported
from
Huddersfield, England
Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eggroll👍🇬🇧🇯🇵
(@Eggroll_Shogun) reported
@virginmedia I hope so too! But it's hard to hope when goals keep shifting and the promised calls to confirm details never come. Instead I'm left bitter and determined to take this to the ombudsman. This is what I've told her she must threaten to do next time she calls (you ghosted her today)
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Cathy Long
(@Cathy_TwoHalves) reported
@Outreachjoe @virginmedia It went up from £33.50 to £50.50 overnight. And the service is appalling. As you know, it nearly sent me over the edge in lockdown 1 when I had no broadband and couldn’t contact anyone
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mcart
(@trottermick) reported
@virginmedia Why is it your loyal customers are only given consideration by emailing Daniel Potts,Jeff Dodds or your excutive team? I’m sick of seeing people posting about great deals given by doing this. The poor sods who don’t get nothing, just pay higher prices!!
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Helen Stevenson-Miller
(@HelenSt14164149) reported
@virginmedia The issue was they wanted to give me another upgrade box taking my contract way over the cost I have contracted or indeed would pay. All I have asked for is what I had, for the price I had... Since 27th december
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Adam Sterdam
(@bogieboris) reported
@virginmedia I’m trying to find out more information about TV 360. I’m an ‘ultimate oomph’ customer, but clicking on upgrade on your website brings me a message of ‘we can’t upgrade your account online’, and trying to find your webchat is impossible. I just get into a loop of...
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Mark Bond
(@markbond252) reported
@virginmedia My contract is due to end and is about to go up by £20 a month by contacting your help team is impossible. I use the online chat and get a response 5-6 hrs later but no alert to say a response has been given. So its back to scratch again
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Glenn Thomas
(@glennthomaspoet) reported
@virginmedia It's still awful, called up customer service, no help, same old tired solutions that never work. Do I need to change service providers?
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buxton1984
(@buxton19841) reported
@virginmedia I would rather you advised on what you are going to resolve this. I will repost at my convenience to the community. If you are helping there why can’t you help here?
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Matthew Stokes
(@mattystokes8) reported
@virginmedia No, I've emailed my complaint which wasn't even a complaint initially.. just trying to cancel as I no longer live at the address ! I don't have the time to stay on a phone call for 2 hours
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Exult 🏴
(@Exulters) reported
@virginmedia I got told this internet disconnecting at night **** would be fixed still ain’t thanks very much 👍