Virgin Media

Virgin Media Outage Report in Sowerby Bridge, Calderdale, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sowerby Bridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sowerby Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sowerby Bridge, Calderdale, England 12/13/2024 04:00

December 13: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sowerby Bridge, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Huddersfield, Oldham, Halifax, Batley, Bingley, Rochdale, Dewsbury, Cleckheaton, Liversedge, Keighley, Mirfield, Shipley and Brighouse.

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City Problem Type Report Time
United KingdomBradford Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomHuddersfield Internet
United KingdomBradford Wi-fi
United KingdomBradford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sowerby Bridge, England

Latest outage, problems and issue reports in Sowerby Bridge and nearby locations:

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    @virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Leeds, England

    @virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.

  • tess_hs Tess Hornsby Smith (@tess_hs) reported from Leeds, England

    Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.

  • LaurenceBoom Laurence (@LaurenceBoom) reported from Colne, England

    @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.

  • Claraunicorn112 💛🇨 🇱 🇦 🇷 🇦 💛 (@Claraunicorn112) reported from Oldham, England

    @virginmedia I’ve had enough we had a cable fitted to make our WiFi ‘faster’ and since then the WiFi has been down twice. And it’s not just this time there has been many other incidents in the past 😡🙄sort it out, sort it out

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Leeds, England

    @virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.

  • DaveHouto ⚒Dave Houghton⚒ (@DaveHouto) reported from Leeds, England

    @virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Dewsbury, England

    @virginmedia U took your time guys!! I rang customer service and have an engineer booked in now for tomorrow morning

  • maggiehtfcmay M (@maggiehtfcmay) reported from Sowerby Bridge, England

    @andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    @CBeebiesHQ is down...@CBeebiesHQ is down...this isn't a drill. Get it sorted @virginmedia

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.

  • nadeem030986 Nadeem (@nadeem030986) reported from Rochdale, England

    My internet is not working and why do I have to wait 17th April but it ok for you take money out my account for service you have failed to provide @virginmedia ol162jz 96

  • nickholding01 Vegan_nick.h (@nickholding01) reported from Leeds, England

    @virginmedia That's where the problem started in the first place so absolutely no point ringing

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia I just get connection error.... this service not available right now

  • richk13 Rich Kershaw (@richk13) reported from Huddersfield, England

    @virginmedia Continual drop-out our fibre broadband is getting really annoying now. Making it impossible to work from home. Help! @drawnbylight

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alicebradshawx Alice (@alicebradshawx) reported

    @virginmedia a member of your team cancelled our installation appointment saying we told you to but we didn’t. we’ve tried to contact customer service 10 times but people keep hanging up on us. we’ve been told people will call us back but they don’t. all we need is our internet turned on

  • michellewoolno3 michelle woolnough (@michellewoolno3) reported

    @virginmedia Help!! I’m totally frustrated, exhausted and emotionally drained!! I have just spent 50 mins on the 150 number being passed to 2 different people and have now been cut off…

  • PinkCoffeeMugs Fífï (@PinkCoffeeMugs) reported

    @virginmedia Good morning, our V6 has had network issues since 09/03, and your website says this isn’t due to be fixed until at least 14/03 in our postcode. At the same time our bill has gone up by £15. What’s happening and how is this fair? Thanks.

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?

  • fionaokeeffe6 fiona o keeffe (@fionaokeeffe6) reported

    @virginmedia there’s an outage in our area in D 14 Unable to contact support. When checked in line you automated service states no problem.

  • michellewoolno3 michelle woolnough (@michellewoolno3) reported

    @virginmedia I am contacting you to raise a complaint and cancel my contract due to misleading information, Promised return calls have not happened and no resolution after almost 2 months!

  • planet_zzzz A I (@planet_zzzz) reported

    @virginmedia Doesn’t matter why when your overseas customer service is atrocious and toothless.

  • Mecha_Robots Mecha Robots (@Mecha_Robots) reported

    @virginmedia hi, since 2.30am and now the router not gaining any signal. The hub 4 flashes white , blue and then it looks yellow. This is not good for being a new customer and the 1st day on 1gig Internet.....

  • ianinsurbiton IAN IN SURBITON (@ianinsurbiton) reported

    @virginmedia @Melindola I had my Virgin EBUL disconnected and taken away after speaking with the CEO's Team. Never worked when router was off. Ask 'team' to investigate further, but I won't risk one again..

  • LeighCummings1 Roy100 (@LeighCummings1) reported

    @virginmedia No I’m not in my initial term 80 minutes on line and still can’t terminate