Virgin Media Outage Report in Sowerby Bridge, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sowerby Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sowerby Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sowerby Bridge, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Nelson, Dewsbury, Liversedge, Oldham, Cleckheaton, Halifax, Huddersfield, Mirfield, Keighley, Rochdale, Brighouse and Batley.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sowerby Bridge, England
Latest outage, problems and issue reports in Sowerby Bridge and nearby locations:
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Andy Pearson (@Podder51) reported from Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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James Bushnell Snr (@jamesb338) reported from Huddersfield, England
@virginmedia I've done this and no one can help me I just end up wasting my time it's taken two weeks to get this far
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The HD9 Photographer (@HD9photographer) reported from Meltham, England
Yet again Broadband is down with @virginmedia how are people suppose to work from home?
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Andy Pearson (@Podder51) reported from Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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Phil Hicks (@Neolawn) reported from Leeds, England
@virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!
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Phil Hicks (@Neolawn) reported from Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
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Mikey Hall (@Mikeyhall4) reported from Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Andy Pearson (@Podder51) reported from Huddersfield, England
@virginmedia @virginmedia yes we’re still having problems, the hub no longer reaches all rooms, signal strength is lower, when we get a signal. We’re on Fiber at above 100mgbs/Sec be guaranteed. So why did a get a text last month “good news we’ve upgraded you to 100mgb/s.
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The HD9 Photographer (@HD9photographer) reported from Meltham, England
@virginmedia Still not working
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Phil Hicks (@Neolawn) reported from Leeds, England
@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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chris petchelli (@Petchelli) reported from Rochdale, England
@virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.
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George Danielczuk (@gdczuk57) reported from Bradford, England
@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
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Ben Cropper (@croppersports) reported from Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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geoff george (@ggfeb62) reported from Oldham, England
@ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡
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Kelechi Okegbe (@kelechi_okegbe) reported from Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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antony piper-jones (@antonroid) reported from Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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andrew david pearson (@webbo999) reported from Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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OAFCDambuster #MHFA (@oafc617) reported from Oldham, England
@virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?
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Chunknchops (@Chunkandchops) reported from Greetland, England
@virginmedia hopeless service, internet useless...if someone monitors this site can they please explain how we get an engineer to come and sort the problem out
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Gurpreet (@nayasaveraCIO) reported from Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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iRamble (@iRamble0) reported
@virginmedia I registered for an account. However, when I try to login it informs me that the email is not recognised. If I try to create an account it tells me that the account is already registered. If I try to reset my password it tells me an account with the email does not exist.
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Laura Flavell (@LauraFlavell1) reported
@virginmedia Yes it says there is no problems. There are others in our street with the same problem. We have rang you multiple times and still don’t have an answer.
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Δ Leon Δ (@Bowgss) reported
@virginmedia the worst and most disgusting service ever.
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Kevin (@Klutch_Fifa) reported
@KingPMoney @virginmedia There customer service is genuinely the worst I’ve ever seen, main reason why I don’t use them
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Ben Dawson (@awesomedawson1_) reported
@virginmedia Service**
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Ben Dawson (@awesomedawson1_) reported
@virginmedia There’s no faults. These issues have been ongoing for over a year. Upgraded to 200mbps and still struggle. The problem has always been the constant drop in connection. Now we just want out the contract because we’re pretty sure another company could offer a more reliable device
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Chris Cooper (@coopsrun) reported
@virginmedia chat service and moving house service is the driving me up the wall
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Peter (@Peter_Ledwith) reported
@virginmedia Please can you tell how I contact your 'support!!' team. I had appointment for fibre broadband to fitted on Tuesday 8th Dec, engineer said need to fit new cable and would do on wed. no one came ! and still without internet! I work from home and this is stopping me!
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Callum Dye (@willows123) reported
Your customer service might be absolutely dog shite but the playlist you play when you’ve got someone on hold has a few toe tappers @virginmedia
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Arda Kupelioglu (@KupeliogluArda) reported
@virginmedia I am a UK broadband customer. Its been only 10days. Worst customer service website ever! Not sure how to remove add on or even to send a simple email to explain. Chat / Phone takes ages to get a response. #COMPLAINT