Virgin Media Outage Report in Sowerby Bridge, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sowerby Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sowerby Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sowerby Bridge, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Oldham, Huddersfield, Cleckheaton, Halifax, Brighouse, Dewsbury, Rochdale, Keighley, Batley, Liversedge, Sowerby Bridge, Nelson and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Wi-fi | |
| Bradford |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Oldham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sowerby Bridge, England
Latest outage, problems and issue reports in Sowerby Bridge and nearby locations:
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia After having no WiFi for at least two weeks, I am told I won't be compensated for your awful service?! So basically I am being charged full price for a service YOU did not provide! Have you guys got no shame?!
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Emma Marianne 🇩🇰🇬🇧
(@emma76history) reported
from
Huddersfield, England
@virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@RestartCarl @virginmedia BT are just as bad.
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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Gareth Smith 🇬🇧
(@Gstraitz) reported
from
Leeds, England
@virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine
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Clive Crossley
(@CliveCrossley83) reported
from
Rochdale, England
@virginmedia terrible service!! have been waiting for a response to our request to cancel services since yesterday lunchtime and unable to get through on the phone after waiting over 45 mins Internet constantly going off!!! ridiculous
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!
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Pennine HR - your HR partners in business
(@PennineHR) reported
from
Huddersfield, England
@vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
from
Leeds, England
@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.
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Paul Knowles
(@ScampyFryNinja) reported
from
Drighlington, England
@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Lauren🥃🎓📖
(@laurenpoche) reported
from
Rochdale, England
@virginmedia no TV or internet all day. Even my phone internet been playing up, hardly had that as I'm on 02, which you are partnered with. 10am tomorrow it says to be fixed now, no other updates on the issue or help. Very poor.
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Beau
(@fastnodeceo) reported
from
Leeds, England
@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...
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Ashley Hirst
(@ashleyhirst15) reported
from
Bradford, England
@skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michele Cuccovillo 🇪🇺 🇮🇹 🇬🇧
(@m_cuccovillo) reported
@oliviasolon @virginmedia Visit the page of their customer service and get a feel for it...
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KKB18
(@BKCK109) reported
@virginmedia @richardbranson After a week spent on the phone to your usless customer service department. Still no install, no date and no update. Appaling
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****** Rose
(@Lolita16xo) reported
@virginmedia I don't think I have, I've recently just got a new phone but the same sim card for around 2 years. Could switching the phones made a problem?
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Timandra Harkness
(@TimandraHarknes) reported
@oliviasolon @virginmedia I use @zeninternet for everything, and I would recommend them. Possibly not the cheapest but very reliable and super helpful (even if their customer service did get a bit overwhelmed mid-pandemic when they rashly told everyone how to save money by changing service packages!)
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Anna Bacciarelli
(@a_bacci) reported
@oliviasolon @virginmedia Yeah it is for fibre, but search out a new customer deal. I recently got a half price fibre for 2 years package and have had zero problems.
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Oliver Pusey
(@OliverPusey) reported
from
Kingston upon Thames, England
@virginmedia No internet this morning, but according to your status page, there isn’t anything wrong. We know it isn’t just us and our whole street is out. Really wonder why we bother with Virgin, your reliability is shocking and your service is horrendous.
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Bally Singh
(@putasinghonit) reported
@virginmedia has wifi gone down in WV6?
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Gareth
(@gawuffy) reported
@virginmedia I've just checked and it seems that there's a known issue with an ETA for resolution of 3pm, that's really helpful. At least it's known about. Thanks again TM, appreciate you picking up my tweet.
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Michael Veale
(@mikarv) reported
@oliviasolon @virginmedia virgin are a minefield, and it's not even fibre. pathetic upload rates (even if they say 1gbps download, it;s about 50mpbs upload max, at huge cost.) Pray you can get Hyperoptic (or CityFibre, Community Fibre). I can't, I use @aaisp which is the best possible on the BT network.
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mehi
(@barabusla) reported
@virginmedia Resolution? You must be joking. I didnt even get an apology. And still waiting for my money!