Virgin Media Outage Report in Sowerby Bridge, Calderdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sowerby Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sowerby Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sowerby Bridge, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Huddersfield, Liversedge, Pudsey, Oldham, Bradford, Nelson, Rochdale, Cleckheaton, Dewsbury, Holmfirth, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Batley |
Internet | |
| Halifax |
Wi-fi | |
| Leeds |
TV | |
| Halifax |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sowerby Bridge, England
Latest outage, problems and issue reports in Sowerby Bridge and nearby locations:
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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mike lynch
(@mikelynch7) reported
from
Oldham, England
@virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
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James Marshall
(@jameze1992) reported
from
Oldham, England
Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Laura Donnellan
(@ImLauraa) reported
from
Oldham, England
@virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.
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mike lynch
(@mikelynch7) reported
from
Middleton, England
@virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Erno Blaskovics
(@erno147) reported
@virginmedia Been going on over a month this , same time every night , it’s not rocket science to know that you are totally overloaded with users in this area as friends have the same problem in the area
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P 🤍
(@poppychallinor) reported
@virginmedia hi, a technician just came to see us and our internet is still not working! Tried calling the helpline but can’t get through as they’re still booked to come?
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
@journokeith @virginmedia That's the problem,especially when you also have the phone involved. I wish you luck 🤞
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Christian Chico Cole
(@CJC_ST) reported
Appalling customer services from @virginmedia. Will not let me cancel my policy after 3 hours on the phone! Trying to sell me more broadband continuously. Will not provide me with a call reference number and always going around the houses to avoid. @BBCWatchdog #VirginMedia
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Chris tombs
(@BIGLooney92) reported
@O2 I'm a new customer coming from Virgin Media. Haven't had a good experience so far trying to contact you over phone waiting waiting over an hour. all I need to do is make sure you have my PAC code. I have been waiting 2 working days for my old number back. Please help 🙏
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roasty duck
(@hahadumball) reported
@virginmedia Never a manager or supervisor to speak to, I've been on hold for 15 minutes trying to cancel my contract that's taken 2 months to not even start yet! You've cost me almost £300 in 2 months! In lost wages
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j fernandes
(@jfernandesphoto) reported
@virginmedia Broadband down again. Intermittent and fixed by tomorrow. This is becoming quite a regular issue.
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James
(@JamRuler89) reported
@virginmedia I finally managed to get in touch with someone who is going to call the customer directly. She’s very frightened about all these suspect calls threatening about money leaving the account.
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Adam 🏴🇦🇷
(@AdamOliver07) reported
@virginmedia Was just off the phone there to one of your colleagues, unfortunately I couldn't get some clarity on when our service would get disconnected as my phone cut off, he said the 7th but I'm not sure if he meant the 7th of February (today) or the 7th of March?
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Rob Begley
(@RobOFeckit) reported
@virginmedia Hi again, where is my Virgin media package still offline?? This is unreal! When will you fix it? Why am I getting no support or communication about this? A technician informed me on Monday that external work needed to be done. ??????????