Virgin Media Outage Report in Sowerby Bridge, Calderdale, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sowerby Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sowerby Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 1: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sowerby Bridge, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Halifax, Batley, Bradford, Holmfirth, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, Pudsey, Oldham, Nelson, and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield
|
TV | 2 hours ago |
|
Halifax
|
Total Blackout | 2 hours ago |
|
Halifax
|
Total Blackout | 8 hours ago |
|
Halifax
|
Internet | 8 hours ago |
|
Halifax
|
Total Blackout | 8 hours ago |
|
Batley
|
Wi-fi | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sowerby Bridge, England
Latest outage, problems and issue reports in Sowerby Bridge and nearby locations:
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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Tim (@Bradders23Tim) reported from Wilsden, England@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Fahim Ali (@alifahim009) reported from Oldham, England@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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El x (@ella_makes) reported from Halifax, England@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Shane Kavanagh (@urbancool) reported from Huddersfield, England@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Nichola Atkinson (@nichola109) reported from Halifax, England@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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John Wren (@WrenJohn) reported from Oldham, England@virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.
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John Wren (@WrenJohn) reported from Oldham, England@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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Tim (@Bradders23Tim) reported from Wilsden, England@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Nichola Atkinson (@nichola109) reported from Halifax, England@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
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Michael Ham (@MichaelDHam) reported from Halifax, England@virginmedia no broadband available in HX3...is there an issue?
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El x (@ella_makes) reported from Halifax, England@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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John Wren (@WrenJohn) reported from Oldham, England@virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Andrea Colley (@Andy666666) reported from Oldham, England@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Carol 🐝 (@cazatmacs) reported from Rochdale, England@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Molodoi (@idrewdoughnut) reported@virginmedia Can you tell me where is that specified? All I see is “no known issue” and we both know there are known issue. Why isn’t this reflected on service status?
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Andy bowbells (@AndyJamesMichel) reportedService down AGAIN!! Thank god I only have 1 more month of this diabolical company. @virginmedia #virginmediadown
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Steve Cooper (@coops_99) reported@virginmedia Now not working at all, again!! 🤬😡
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PG (@djphilg101) reported@virginmedia how do I go about getting a new box? The one I have is ridiculously slow and I have to restart it twice a day
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@Hocky69 (@ChrisHodgkins20) reported@virginmedia @ainy18 My Internet is down that much ill be asking for a refund this month!!!
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Roco (@RoCo67) reported@virginmedia @SouthamptonFC Very poor service from Virgin media. Put you on hold for over a hour then cut you off every time. Still to resolve issue.
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Adam (@adameverard04) reported@virginmedia new customer income **** Vodafone
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John Mitchell (@jggmitchell) reported@nigelwalsh @virginmedia Hysterical! 10-3!!!? Web chat!!? There’s a customer experience razzie award in there somewhere.
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Ryan (@ryanbeard2012) reported@virginmedia We are in another queue online. Hopefully to be sorted tonight. If someone could message at 2 tomorrow and hopefully we won't need the help then
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Dom (@dom_taylor123) reported@virginmedia @latinjokolivia Yes but it keeps telling me sign in. Now I have no WiFi at all. This is beyond a joke