Virgin Media Outage Report in Sowerby Bridge, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sowerby Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sowerby Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Sowerby Bridge, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Bradford, Bingley, Oldham, Huddersfield, Halifax, Mirfield, Dewsbury, Rochdale, Nelson, Liversedge, Keighley, Brighouse and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
||
| Cleckheaton |
Total Blackout | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sowerby Bridge, England
Latest outage, problems and issue reports in Sowerby Bridge and nearby locations:
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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chris petchelli
(@Petchelli) reported
from
Rochdale, England
@virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Meats
(@RebeccaMeats) reported
@virginmedia White. I have been on hold for 4 hours yesterday and 1 and a half hours today finally got through to someone who cannot fix the problem and the earliest a technician can get to us is Friday. I work from home, how am I supposed to do this with no Internet until Friday.
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Mark Ginn
(@ginny2516) reported
@virginmedia It was effected for half the show and it wasn’t just pixelation. It kept cutting out and freezing. Also I didn’t pay £26 just for the AJ fight. Also why when I purchased was I not told there was an issue with HD? Good to know now there was no fault with SD now 🙄
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Mark Ginn
(@ginny2516) reported
@virginmedia Could you tell the thousands of people who had issues last night what Virgin Media will do to make sure it doesn’t happen again and how they will be compensated in some way for the delivery of a poor service. Frankly a cut and paste apology for everyone doesn’t cut it
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DΛN
(@DCR_510) reported
@virginmedia It wasn't short lasting, it impacted every fight on the undercard. Whilst it may not have impacted standard definition that didn't help me as I had paid for HD. Shocking that you think it is acceptable having charged £26.
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Mark Ford
(@MarkUK88) reported
@virginmedia Hi again, When trying to login to app it says....please use valid email address' This is correct address as it let's me login to virgin account online. Utterly useless. So I'm sat here with WiFi thst doesn't work and you not fixing. I will have to take this further now. Mark.
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Bob
(@maney28) reported
@virginmedia It wasn't fixed at all, it stuttered in parts of the main event. An apology is not good enough, we paid for a service and the service was not received. We should be refunded @ofcom
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Adrian Carr
(@ady_carr) reported
@virginmedia Is that it? An apology? I paid for a service that I didn’t receive in full.
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Mr P. Whyte #GSBOUT
(@ShakhtarSteve) reported
@virginmedia please stop ignoring my calls, you know I've paid the bill, just reactivate my service please, simple stuff really, flick that switch! Thank you
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When Bite
(@WhenBite2020) reported
@virginmedia @Liam_UFC_Brett Virgin have always been arrogant and crap to deal with.
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Rebecca Meats
(@RebeccaMeats) reported
@virginmedia @virginhelp Having issues with my WiFi, since I moved it hasn't worked! Even after trying all of the tests