Virgin Media Outage Report in Keighley, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keighley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Keighley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Bradford, Leeds, Liversedge, Pudsey, Nelson, Cleckheaton, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Halifax |
Wi-fi | |
| Batley |
TV | |
| Halifax |
TV | |
| Batley |
Total Blackout | |
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @carl_kears Have you ever tried speaking to your offshore team? Ask them a question outside their script and you’ve no chance. The last time I tried, 3 different people cut me off. Useless service.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Mrs Emma Marsh
(@Emsie180) reported
from
Halifax, England
@virginmedia help please. I am unable to access my email due to possible spam (text rec from VM) but I am also unable to remember my security question and my date of the last bill so I'm stuck and cant reset my password. I've tried to ring but it cut off after 40mins...
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia @Pulse984 It’s ok adhering to the compensation rules, but the insidious lack of service isn’t covered. A very frustrated customer with no internet yet again.
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Jade Bradfield
(@jadebradfield) reported
from
Bradford, England
Why does your internet connection always play up when you’ve got loads of work to do! 🤬 @virginmedia any connectivity issues going on in Bradford area?
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia getting sick of this now, got up this morning (25/08) no internet yet again. This is just a recurring problem, we are not getting a service and your overseas call centre is useless, how about a refund for lack of service every couple of weeks.
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Martin Chalk
(@mcchalk) reported
from
Bingley, England
@virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@virginmedia Exactly the same. No WiFi signal. This is the second day. I'm paying for this and I except to be reimbursed. You wouldn't expect to go to the supermarket and not get the groceries you paid for would you?
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Mike Robertson
(@Mikeyrob73) reported
from
Bingley, England
Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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Rehima Aslam
(@AslamRehima) reported
from
Bradford, England
@liambalaggan @virginmedia I've had the router for 2 days with no connection. I think I'll go back to SKY. Their broadband was also poor but at least there was SOME connection!
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wonder Weir 84
(@jon_weir) reported
from
Fingal County, Leinster
@weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!
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BluntTalk
(@BluntJabber) reported
@virginmedia Still having issues:(
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Martyn Cann
(@martyncann) reported
@virginmedia @virginhelp your service gone down in Swindon. Got no internet AGAIN!!!!! Will soon be moving to @Sky at this rate.
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Lucy Lockett
(@lucyivesey) reported
@virginmedia 6+ hours being passed around on the web chat with minimal responses, no continuity and no resolution. Purchased M500 but advised there is no guaruntee of WiFi speed or continuous connectivity?!?🤯 Can somebody help please?
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Jordan Smith
(@Smithers640) reported
@virginmedia My wifi has dropped and I am not able to access the Service Status on your website due to issues you are aware of. What's going on? #virginmedia #WiFi #outage
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MrGrowSome
(@MrGrowSome1) reported
@virginmedia yes i got the exact same information as last time. i have the logs from all of the speed tests i have done since 14/09/2020 which is when i first noticed the issue
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George
(@XRECTRA_) reported
@virginmedia yooo why my WiFi so Slow getting a 0.04 upload speed sound
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vincent joe
(@v1nn13jo) reported
@virginmedia 41 days and still counting to hear from you regarding my complaint.....just cancel my contract and refund me 2 months of rubbish Internet.... you have made it easy for me to clearly prove to myself over the last 2 months I dont need @virginmedia
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Hafsaaaaa
(@Hafsaaaaa__) reported
@virginmedia Hey, I’ve got a Hub 3.0. Over the last couple months, I have noticed a frequent service outages. It is super random and we need to reboot the router which can take atleast 15 mins. It’s happening too often and I’ve got a wired connection. Why and what can be done?Thx
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John (for it is he) -=CMDR Chewbury=-
(@johnmdow) reported
Oh look. VirginMedia is down. Again.