Virgin Media outages and service status in Keighley, England

Problems in the last 24 hours in Keighley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Keighley, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Bradford, Keighley, Nelson, and Cleckheaton.

City	Problem Type	Report Time
Halifax	Internet	7 hours ago
Batley	Internet	7 hours ago
Bradford	Internet	8 hours ago
Halifax	Internet	11 hours ago
Batley	Internet	13 hours ago
Batley	Wi-fi	17 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Keighley, England

Latest outage, problems and issue reports in Keighley and nearby locations:

• 
  Rachel Hatfield (@rosiehat) reported 9 minutes ago from Wrose, England

  @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

• 
  michael davies (@mikeydavies86uk) reported 9 minutes ago from Bradford, England

  Useless customer service. Spent 40mins being transferred around to have my call cancelled. @virginmedia

• 
  Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported 13 minutes ago from Bradford, England

  @virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .

• 
  Joe Hirst (@JoeMHirst) reported 15 minutes ago from Halifax, England

  @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

• 
  Helen Burnett (@HBurnett28) reported 17 minutes ago from Bradford, England

  @virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh

• 
  Doug Clark (@_DougClark) reported 19 minutes ago from Halifax, England

  @virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.

• 
  John Leeson (@Jp_Leeson) reported 19 minutes ago from Wibsey, England

  @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

• 
  Lisa Lavelle (@Lisalav22) reported 21 minutes ago from Guiseley, England

  @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

• 
  Cath Warwick (@Brizzlecath72) reported 21 minutes ago from Bradford, England

  So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input

• 
  Joe Hirst (@JoeMHirst) reported 24 minutes ago from Halifax, England

  @virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 24 minutes ago from Thornton, England

  @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!

• 
  Doug Clark (@_DougClark) reported 37 minutes ago from Halifax, England

  @virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?

• 
  Polski 💙💛🤍 (@WhinmoorWhite) reported 38 minutes ago from Halifax, England

  @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

• 
  Jordan (@jordfcs) reported 41 minutes ago from Bradford, England

  @virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!

• 
  Chris Jay (@CJay69) reported 42 minutes ago from Brighouse, England

  @virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice

• 
  Nick Vidamour (@nickvidamour) reported 42 minutes ago from Bradford, England

  @SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..

• 
  Jason Hemingway. (@BesaJason) reported 44 minutes ago from Brighouse, England

  It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.

• 
  Nicki Wardle (@nickiwardle69) reported 52 minutes ago from Guiseley, England

  @virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?

• 
  Norma (Stuckasaurus) Roberts (@westerby1) reported 54 minutes ago from Thornton, England

  @virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!

• 
  Rachel Hatfield (@rosiehat) reported 56 minutes ago from Ilkley, England

  @vmbusinesshelp What is the plan? 24 hours no internet in LS29 radio silence. I definitely won’t be renewing my @vmbusiness account no customer service on the phone or online chat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Willett (@neilontour) reported 8 minutes ago

  @virginmedia your service is a joke at least half of my chanel’s are either not working or are very glitchy not the first time this has happened either

• 
  Dan (@KibbyDan) reported 8 minutes ago

  @IanLythgoe4 @virginmedia Why would you have to pay for it? It’s their issue? I still have no tv and I want an engineer to come and sort it because it’s ridiculous now. Im not paying anything. 5 days we have been without tv.

• 
  Hunter (@hunterredfieldd) reported 9 minutes ago

  @virginmedia @Benleo Nah, just leave them if you can. I had constant issues with them and the customer service was always shocking. Avoid at all costs imo

• 
  Limey (@Limey31649474) reported 13 minutes ago

  @Benleo @virginmedia Same experience over weekend. Too much to write here but the worst I’ve been seen, incompetent beyond compare. Will be cancelling and expect them to wave the £108 they want to charge me to do so. Have a complaint raised, apparently I can’t respond to it for 8 weeks! Crap.

• 
  Marilyn (@womaninblue1050) reported 15 minutes ago

  @virginmedia Hi, when I ring your customer number later today, which option do I need for the people who can help regarding still having problems with this Virgin Media 02 sign in?

• 
  Technicslover (@technicslover) reported 16 minutes ago

  @Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.

• 
  J.E. (@JackEmson99) reported 19 minutes ago

  @Benleo @virginmedia Service industry is becoming a monumental joke. All scripted, all faffing, nothing works

• 
  adrian warren (@apgloria) reported 19 minutes ago

  @Benleo @virginmedia They cannot be worse the Vodafone or BT, maybe as bad, but impossible to be worse

• 
  Big Ape (@keithman45) reported 25 minutes ago

  Hi @virginmedia I've just received a text to say I'm being charged for "unreturned equipment ". But your engineer took it with him. Can't get through on 150. Can you help?

• 
  kerry (@_kerryking_) reported 25 minutes ago

  @virginmedia new box installed and engineer on Saturday and still no luck, 3 boxes later and not able to access account to use the virgin tv - poor engineer has been so helpful but no luck with tv channels/apps! So so frustrating!