Virgin Media Outage Report in Keighley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Keighley come from postal codes BD20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keighley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Keighley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Bradford, Keighley, Cleckheaton, Shipley, Liversedge, Pudsey and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Total Blackout | |
| Batley |
Wi-fi | |
| Leeds |
TV | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Leeds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
-
Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
-
Jo D #KaftrioNow
(@jodavidson65) reported
from
Nelson, England
@virginmedia very poor of you
-
kevin
(@madkev83) reported
from
Halifax, England
@virginmedia Hi yes said there was issues with all my services was supposed to be fixed by 6.05am but still happening now
-
Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
-
Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
-
Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
-
Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
-
Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
-
Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
-
Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
-
Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
-
Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
-
Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
-
TheIndianFireTrail
(@sankapil) reported
from
Halifax, England
@virginmedia network playing up since yesterday anything you can help with postcode HX3 Copley Halifax UK 😊 intermittent
-
Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
-
SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
-
Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia shite service again, no internet since 11:50, supposedly no issues in area.
-
Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
-
Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
-
Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon Fitzgerald 🇺🇦
(@Bargainhunter85) reported
@virginmedia Service update just crashes everytime. Looking forward to a refund. Not had any call back. What am I mean to do? Please @skytv ask bt to put cables down so we don’t have to live with the misery of virgin.
-
Wilko
(@JWilko1983) reported
@virginmedia This is still outstanding….. no sky sports since 9/12 and complaint raised R7921598…. Still no manager phone call since I rang again on Sunday. That’s now 5 days without a service I have paid for that was incorrectly removed
-
bryjs
(@bryjs) reported
@virginmedia yes but it's a week away, after 3 days of outage. I thought the Ultimate Oomph bundle had a next-day engineer ?
-
x (fan account)
(@ninetysx) reported
@virginmedia I would love to be able to login but because the internet is down I can’t even get to the account page
-
Ian
(@bigeee70) reported
@virginmedia Yes things are working ok, presently. Can you confirm the reason for no service early this morning ?
-
Bill Gaskell
(@wmgaskell) reported
@GSpellchecker @virginmedia Had similar problem on EE. They refunded a full month's payment for both me and my partner without hesitation. 👍
-
Antonia Maguire Natural Health
(@antoniamaguire) reported
@virginmedia I’ve called 0345 number on dozens of occasions and never once been put through to an actual human being. This is where all this began. A text message to The never got through about a cancellation that never happened… Trust me I’m a ******* expert on this now
-
Paul Hand (Guitarthur)
(@PaulHandMusic) reported
@virginmedia 2/2 was told in complaint reply that they are pulling cables through and it would be fulfilled on 12/12. Then received automated text saying it’s new date will be 26/1/23. #so 3 months later!! Is that acceptable? No TV or broadband service for 2 months already, Christmas ruined
-
Ricky Asher
(@asher_ricky) reported
@VirginMediaIE How do I find out if moving houses will be a 'plug n play' with my internet solution from Virgin Media? I have logged the move, received confirmation & address changed (although only move next week). Nothing more from your support to explain how?
-
Paul Hand (Guitarthur)
(@PaulHandMusic) reported
@virginmedia Hi, after my complaint I’ve found out there is delay in getting outside work completed and to be fair I don’t believe a word I’m being told, loosing patience fe now and having to chase you up all the time. Terrible customer call centre experience 1/2