Virgin Media outages and service status in Keighley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Keighley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 17, 12:32 AM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- Total Blackout (6%)
- TV (6%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Keighley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Keighley, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Cleckheaton, Sowerby Bridge, Liversedge, Brighouse, and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
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Internet | 20 hours ago |
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Halifax
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Internet | 1 day ago |
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Halifax
|
Internet | 2 days ago |
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Halifax
|
Internet | 3 days ago |
|
Halifax
|
Internet | 5 days ago |
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Halifax
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Cath Warwick (@Brizzlecath72) reported from Bradford, EnglandSo @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input
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Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Andrew Howard (@pheniusfreak) reported from Wibsey, England@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Christine Pilkington (@Pilki) reported from Bradford, England@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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Richard Best (@RichardBest6) reported from Ovenden, England@virginmedia is there currently a problem with broadband in HX30LZ?
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Cath Warwick (@Brizzlecath72) reported from Bradford, England@virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.
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James Brook Photography (@jaymzzb) reported from Brighouse, England@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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Paul Knowles (@ScampyFryNinja) reported from Drighlington, England@virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Jonny Brayson (@braysoj1) reported from Keighley, England@virginmedia why is the picture Quality so bad on the sky sports red button
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Rob Prior (@robfprior) reported from Bradford, EnglandHi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Gemma Houlston (@gemma_houlston) reported from Wibsey, England@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Becky Williams (@beccaAjones) reported from Gildersome, England@JonesMartyn @virginmedia It’s crap 💩
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That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
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Nick Vidamour (@nickvidamour) reported from Bradford, England@SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..
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Andrew Rigby (@Andrewrigbygolf) reported from Guiseley, England@virginmedia is your contact us down? Trying to resolve a problem if someone can help.
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Tom Whewell (@TonzerWee) reported from Guiseley, England@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reportedWhy are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough
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Kev Crane (@KevCrane41) reported@BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.
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Expanse Consulting Ltd (@ExpanseCon) reported@ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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Bobby Bucks (@b0bbybux) reported@SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩
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F1blag (@f1blag) reported@MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.
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Stephen Maddock (@stephenm68) reportedDay 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom
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Jenny Do Nascimento (@jdonascimento) reportedI moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England
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Bobby Bucks (@b0bbybux) reported@biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.
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Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
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Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported@LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.