Virgin Media outages and service status in Keighley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Keighley, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 28, 11:13 AM GMT+1.
- Internet (63%)
- Wi-fi (20%)
- Total Blackout (9%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Keighley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Keighley, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Sowerby Bridge, Bradford, Liversedge, Brighouse, Yeadon, Cleckheaton, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Total Blackout | 26 minutes ago |
|
Batley
|
Internet | 4 hours ago |
|
Halifax
|
Internet | 11 hours ago |
|
Halifax
|
Total Blackout | 11 hours ago |
|
Batley
|
Internet | 15 hours ago |
|
Batley
|
Internet | 15 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Jay Smith (@JayDS87) reported from Halifax, England@virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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El x (@ella_makes) reported from Halifax, England@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Ralph Berry 🌹🚃#Bradford2025 (@CllrRalphBerry) reported from Bradford, England@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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BCB 106.6fm (@bcbradio) reported from Bradford, England18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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FanExperienceCompany (@FanExperienceCo) reported from Wibsey, EnglandIf self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Tom Whewell (@TonzerWee) reported from Guiseley, England@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Ashley Hirst (@ashleyhirst15) reported from Bradford, England@skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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El x (@ella_makes) reported from Halifax, England@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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GAMA (@GAMA_Leeds) reported from Gildersome, England@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Andy Shelton (@SheltonAndy) reported from Heckmondwike, EnglandAbsolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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George Danielczuk (@gdczuk57) reported from Bradford, England@virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?
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Nichola Atkinson (@nichola109) reported from Halifax, England@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frazzz (@FrazzzYT) reported@virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area
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Jaspar | 🏒 LGI | 🏳️🌈 🏳️⚧️ (@JasparColeman) reported*cries in Virgin Media customer*
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Stephen Maddock (@stephenm68) reported@virginmedia If you check the DMs I’ve sent you 42 messages in the last 16 days. You have replied to lots of them. But you have never been able to tell me why the fix is taking so long, whether/when any engineering staff have actually turned up to look at our cabling, or when it will be fixed
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𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported@virginmedia @moonpeach212 And what an absolute joke your customer service has become! I can't believe I am paying for this sh¡t!
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Sugar_Rayne (@Sugar_Rayne) reportedIs there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia
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David James Pearce (@pearceswan) reported@MariaSale8 @virginmedia I think you should carry your responses at this sound quite rude. I was advised I have an engineer booked for tomorrow between 4 pm and 7 pm. Please confirm I’m disabled and housebound and on Oxygen.
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lizrichards24 (@SonyRichards4) reportedHere we go again, unable to cancel an old SIM card from @O2 and @virginmedia
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Mark senior (@Msenior89Senior) reported@virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!
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DaZzA (@aLpHaDaZzA) reported@ArtTed___4 You are obviously not a @virginmedia customer then!
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Ian Perry (@ian_perry) reported@virginmedia - so, you apply an update to fix Sky Sports but trying to watch any box recordings now leads to stuttering and freezing. Look up comedian Norman Collier. It's like that! What on earth do we pay our bills for? Well, it isn't customer services is it?