Virgin Media Outage Report in Keighley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Keighley come from postal codes BD21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keighley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Keighley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Cleckheaton, Halifax, Brighouse, Keighley, Batley, Liversedge, Sowerby Bridge, Nelson and Colne.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Wi-fi | |
| Bradford |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Talia Goodwin
(@Tally_G) reported
from
Halifax, England
@virginmedia customer of 14 years. Call regarding an offer online... this is for new customers and end up quoting £5 more a month than we paying now haha joke. Cancel the lot. Nowt for loyalty nowadays
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roni Checksfield
(@RoniChecksfield) reported
@virginmedia Can I please have an honest answer to the following questions: 1. What does error code 404 stand for when I'm trying to log into the O2 Priority App? 2. Have any tickets been sold to O2 or Virgin customer today? 3. How have you managed to get it so wrong???
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
@virginmedia come on!! No fibre optic internet in our area for 2 days!!! Engineer was on the street until 10pm last night, now your status checker says no problems and yet no one on our street has internet!! I am losing work, time and money!!! TW9 #fixit
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Roni Checksfield
(@RoniChecksfield) reported
@virginmedia @scuttyoftheyard Clearly not working though is it?
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JT ||
(@WheelJackCasual) reported
Virgin Media's customer service is quite frankly abysmal and I can't believe they operate as a company as they do. One of life's biggest mysteries
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Sarah Rex
(@SJREX) reported
@O2 I bet they are all virgin media customers, can't get in as an o2 customer at all, absolute shambles!!!!!
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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MUFC_JP
(@Mufc_11jp) reported
@virginmedia three hours and still your priority app isn't working. This is horrendous service...
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Aaron
(@BcfcMaddocks) reported
@O2 @virginmedia let yourselves down today should be ashamed.
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Kelvin Daniels
(@KelvinDaniels) reported
@virginmedia I didn't have this trouble when I got tickets before, and then it was cancelled 😡