Virgin Media outages and service status in Keighley, England
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Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Keighley, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 8, 4:43 PM GMT+1.
- Internet (63%)
- TV (14%)
- Wi-fi (13%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in Keighley come from postal codes BD20 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Keighley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Keighley, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Batley, Pudsey, Cleckheaton, Keighley, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 2 hours ago |
|
Halifax
|
Wi-fi | 3 hours ago |
|
Halifax
|
Internet | 6 hours ago |
|
Halifax
|
Internet | 8 hours ago |
|
Bradford
|
Internet | 13 hours ago |
|
Batley
|
Internet | 23 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Doug Clark (@_DougClark) reported from Halifax, England@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Tim (@Bradders23Tim) reported from Wilsden, England@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Barry (@Barry80901949) reported from Bradford, England@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Paul Cartwright (@hossfitt) reported from Keighley, England@virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home
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Laney_32🇾🇪 🐓 (@Laney322) reported from Thornton, EnglandQuestion for you. If we have a Virgin Media contract (Broadband) in my Wife’s name and we cancel (contract is up) that to then put a new contract in my name is this allowed for the same address?! #VirginMedia
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Jonathan 🇷🇺 (@Jonatha72251618) reported from Wibsey, England@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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John Leeson (@Jp_Leeson) reported from Wibsey, England@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Rob Prior (@robfprior) reported from Bradford, EnglandHi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia You say it's a business number that I spoke to for 23 mins! I checked online & it's not a real area code, but a premium rate number, often used for scams. Thing is, I NEVER ring these people, or press 1, or whatever, I always hang up! But lady said there's nothing u can do, so...
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Barry (@Barry80901949) reported from Bradford, England@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England@virginmedia Hi, John, is it possible to find out if anyone rang me just before that call was made? I'm wondering if I've responded to something I shouldn't have? I'm normally very careful about unsolicited calls and, usually, hang up, but I'm only human & we all make mistakes! It was April.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Chris Jay (@CJay69) reported from Brighouse, England@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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That Heaton Mess (@GavHeaton) reported from Wibsey, England@virginmedia Currently not so bad as of yesterday evening. But as @GGTVBD has stated, quite expecting that to change later today. I have noticed however that at a few points throughout the night it must have dropped again as parts of my cctv recording I've reviewed says 'Poor WiFi connection'
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GAMA (@GAMA_Leeds) reported from Gildersome, England@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Nicki Wardle (@nickiwardle69) reported from Guiseley, England@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie (@Katiebush6) reported@virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠
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Ian Lewis (@IanLewis299) reported@virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.
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Madeleine Ebbs (@MadeleineEbbs57) reportedVirgin Media, The Tonight Show, Crime is down in Dublin???
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Paul Erasmus (@Paul__Erasmus) reported@virginmedia How do I cancel my account? 🤔 So tired of sitting on a never answered 0345 phone number to talk to a representative. Very bad service.
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iBraderz (@iBraderz) reported@virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.
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Harry Nicholson (@Harryn9000) reported@virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this
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Robin Griffin (@EarlCager) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Carrie (@IamCarrieagain) reportedA new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia
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MrsM 💙 (@oldpoyntz) reported@PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.
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Gary Broadbent (@garyb007) reported@lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.