Virgin Media

Virgin Media Outage Report in Keighley, Bradford, England

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The latest reports from users having issues in Keighley come from postal codes BD21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Keighley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Keighley, Bradford, England 02/19/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Keighley, Bradford, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Halifax, Keighley, Cleckheaton, Liversedge, Bingley, Nelson and Ilkley.

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City Problem Type Report Time
United KingdomBradford Internet
United KingdomBradford Internet
United KingdomLeeds TV
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomHalifax Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Keighley, England

Latest outage, problems and issue reports in Keighley and nearby locations:

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

  • Nigel_BigNn Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

  • deangledhill Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

  • bcbradio BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • leedsfan91 james Staniforth (@leedsfan91) reported from Leeds, England

    @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

  • Laney338 Laney_33 (@Laney338) reported from Thornton, England

    @VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

  • bcbradio BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b

  • Jp_Leeson John Leeson (@Jp_Leeson) reported from Wibsey, England

    @virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods

  • Yamusenghore Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

  • khurambfd khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • WhinmoorWhite Polski 💙💛🤍 (@WhinmoorWhite) reported from Halifax, England

    @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichKeyte Rich Keyte (@RichKeyte) reported

    Tired of less than basic #superfast speeds on an apparent >200Mbps connection with @virginmedia and switching to equally terrible @O2 4G for minimally better speeds. Please stop mis-selling #internetspeed and do more to guarantee existing customers a reliable service.

  • j_hazzza James (@j_hazzza) reported

    @virginmedia You don’t help you lie, your customer service is disgusting.

  • crazyron2020 Ronmur (@crazyron2020) reported

    @virginmedia When I phoned I was trying to reduce my package. No help at all. Virgin don't care about existing customers. Will be exploring my options in January. 👎👎👎

  • TonyParncutt Tony Parncutt (@TonyParncutt) reported

    @virginmedia Am so disappointed. Have tried multiple times to get an engineer to attend and fix a problem with have with our broadband, only be told I don’t meet the criteria and to be unceremoniously cut off. Worst customer service ever.

  • NeilJamesNige Neil JamesNige Evans (@NeilJamesNige) reported

    @virginmedia Any chance of you acknowledging the complaint I made about being conned by one of you're representatives? Literally lied to, to get me to sign up?

  • maxhugh67122584 hughsie (@maxhugh67122584) reported

    @virginmedia I havnt yet cos the hub and all the wiring are behind the Xmas tree .....il have to take it all down to run some tests or reset it all

  • MissHarleeQuinn Manda. (@MissHarleeQuinn) reported

    @virginmedia I know it's over 10 years old. I have explained previously that I think it's down to the age of the box. I have also used the text messaging service before and never received a reply. Thank you so much for your help though.

  • BLUCHIP_STUDIO BLUCHIP - DEVELOPMENT STUDIOS (@BLUCHIP_STUDIO) reported

    @maxhugh67122584 @virginmedia Nah am not just outside Glasgow my self but been having nothing but issues with them took them to regulator erlier this year and won my case there had my old router replaced as it had bad electric him and sins installing the new one it's been nothing but issues WiFi cuts off

  • Stephen85G Stephen Greenway (@Stephen85G) reported

    @virginmedia I have just been asked to return a modem from a property I sold and vacated nearly a month ago. I have since moved out of the country. I never received a returns parcel prior to my departure. What exactly are you expecting me to do about it?

  • Chapsdrivel Mark Chappell (@Chapsdrivel) reported

    @virginmedia Please provide a correspondence address or email for customer services - I wish to make a complaint and do not have the time or the will to continue to deal with you over the phone or by online chat.