Virgin Media Outage Report in Keighley, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keighley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keighley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Keighley, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Nelson, Liversedge, Cleckheaton, Keighley, Brighouse and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Heckmondwike, England
@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Thomas Gadd
(@ThomasGaddPhoto) reported
from
Wrose, England
@SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Richard Best
(@RichardBest6) reported
from
Ovenden, England
@virginmedia is there currently a problem with broadband in HX30LZ?
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
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Rachel Hatfield
(@rosiehat) reported
from
Wrose, England
@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Norma (Stuckasaurus) Roberts🐀
(@westerby1) reported
from
Thornton, England
@virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Andy Shelton
(@SheltonAndy) reported
from
Heckmondwike, England
Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Bradford, England
@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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Jay Smith
(@JayDS87) reported
from
Halifax, England
@virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.
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Jay Smith
(@JayDS87) reported
from
Halifax, England
@virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……
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Norma (Stuckasaurus) Roberts🐀
(@westerby1) reported
from
Thornton, England
What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.
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Polski 💙💛🤍
(@WhinmoorWhite) reported
from
Halifax, England
@virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Broadbent
(@garyb007) reported
@virginmedia After the dozens of messages I've posted about this, I would at least think you'd know it was a mobile - when you had your mobile service. I was promised the results of two investigations, but received nothing.
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mick harkin
(@mickharkin68531) reported
@virginmedia Never got that far how was my number obtained
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Will
(@WillyWhitby) reported
@virginmedia Hi, Our internet at our business has been down since Monday Afternoon. Whenever I call the hold music cuts out after a few minutes to total silence. Is is being answered? Can someone please call me directly as its business critical that we have internet connection?
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mick harkin
(@mickharkin68531) reported
@virginmedia as someone who isn't a virgin mobile or 02 customer why have I just been called by o2 virgin?
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Dan
(@DanCampbellDJ) reported
@virginmedia The issue I’ve never really experienced before. So it will stay connected but there will be an outage for around 20 seconds where nothing will load and it will freeze, then it will continue. You never know when it will happen.
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Dan
(@DanCampbellDJ) reported
@virginmedia Jumpier than a kangaroo. You keep saying on the app that someone will be out (not to my house) yet the issue has been the same since May. I suppose you get what you pay for.
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MC
(@curty42) reported
@virginmedia I have just had this from a Virgin Engineer. I hope it’s rectified before Friday. There's a damaged fibre which there working on which is effecting parts of newhall. Could be down till Friday.
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MC
(@curty42) reported
@virginmedia This has been ongoing since 5PM Monday now it’s saying 16.06 as the latest fix. What is the issue that is causing the delay? Sorry but it’s simply not good enough
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Neilio
(@neilstitfer) reported
And me sitting there like a lemon expecting someone who isn't coming. @virginmedia customer service is beyond appalling
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Neilio
(@neilstitfer) reported
For the thrid time in a row, @virginmedia fail to show up to fix my broadband. and each time the engineer has called saying "I'm just round the corner looking for parking" and then just NOT SHOWN UP. No response, no call to say the visit is cancelled. Just not turning up