Virgin Media Outage Report in Hebden Bridge, Calderdale, England
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The latest reports from users having issues in Hebden Bridge come from postal codes HX7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hebden Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hebden Bridge, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Rochdale, Bacup, Hebden Bridge, Rossendale District, Huddersfield, Burnley, Nelson, Sowerby Bridge, Bury, Brighouse and Haworth.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Bradford |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Rochdale |
TV | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hebden Bridge, England
Latest outage, problems and issue reports in Hebden Bridge and nearby locations:
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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Carol 🐝
(@cazatmacs) reported
from
Rochdale, England
@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
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Martin Chalk
(@mcchalk) reported
from
Bingley, England
@virginmedia hey my internet isn’t working. Service status says it’s good but it’s not. Running a test on your site fails and just tells me to switch it off and on again like Your talking to your dad. Can you actually check it and fix it.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia It says no problem in this area ....
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
@virginmedia There has been no service since 11 am yesterday and just bland "we're doing our best" pre recorded messages on 150
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
What ******** is up with @virginmedia in Thornton area. Money grabbing bastards are quite happy to charge an extortionate fee for their **** service yet do sod all to fix problems
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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Mike Robertson
(@Mikeyrob73) reported
from
Bingley, England
Hey @virginmedia what’s the point of having online help when I have no internet and I can’t seem to actually call you. Shite service
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Peter Chapman
(@turtleshead1962) reported
from
Thornton, England
Have just been told by @virginmedia the outage in Thornton will last til 29th September. This company are a complete joke
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia getting really fed up of my 200mbps super fast broadband that cannot play video on my Firestick. Getting 4-5 Mbps & loads of buffering. So soooooo slow #getmeoutofthis
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DILRAJ
(@dilrajsachdev) reported
@virginmedia YOU CAN DO ANYTHING AND we cant say even anything 10+ weeks 5 Installation dates 60+ Outside work dates 60+ calls/chat 0 Help 0 Compensation received Selling SIM card, if Ask for help Now a new date 31/may, will be 3 Months IF I GET They don't take complaints IS IT FAIR ?
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DILRAJ
(@dilrajsachdev) reported
@virginmedia AGAIN same story,/excuse outside work is not finished yet, its 11 WEEKS I NEVER SEEN anyone outside my property NO ONE came ever here
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Becy Joanne Frodsham
(@Becythebooshizz) reported
@virginmedia The issue is that this hub is not suitable for the amount of WiFi devices that we run.
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Premier Inn
(@premierinn) reported
@grascots We're very sorry to hear this. The phone number previously provided is for the Virgin Media Help Desk who provide the Wifi, their team are in the best position to help further with any issues during your stay. Our apologies again. Rebecca
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Arlene
(@Arlene19150803) reported
@virginmedia On numerous calls to virginmedia, I have requested the calls to be listened to, but your agents seem to be limited on the notes they take. Emails they can send, calls they can make. Not at all happy with the service recieved.
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Colin Keogh
(@ColinKeogh5) reported
@virginmedia Yes it's CS2004 WHICH apparently means there's a weak signal
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Derren Martin
(@DerrenM_cap_hpi) reported
@virginmedia Here we go again. Your WiFi service @virginmedia is a disgrace. Down again & no response to my previous official complaint. Oh & no word on WiFi pods 👏👏👏
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Rebecca
(@beczw87) reported
@virginmedia service is down yet again, contacted customer service they state it will be down all day, I have back to back online meetings, will have to use mobile data, this is near enough a daily occurrence, it needs to be sorted out
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Pete
(@petebeckett1) reported
@virginmedia And now having to take a further 3 days off work, just to wait for an engineer to come out is just the icing on the cake for your incredibly poor customer service. A complaint has already been lodged with you, which got shut down after being referred to self care despite a new ..
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Ben Parkins
(@BenParkins5) reported
@virginmedia Yes and still having problems, only been with you 3 weeks, what a good start, now all the appointments will probably be taken, joke