Virgin Media

Virgin Media Outage Report in Hebden Bridge, Calderdale, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hebden Bridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hebden Bridge, Calderdale, England 04/25/2024 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hebden Bridge, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Rossendale District, Bradford, Brighouse, Rochdale, Halifax, Bury, Burnley, Nelson, Huddersfield, Bingley and Keighley.

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City Problem Type Report Time
United KingdomRossendale District Internet
United KingdomBradford Wi-fi
United KingdomBradford Wi-fi
United KingdomBrighouse Total Blackout
United KingdomRochdale TV
United KingdomBradford Internet

Community Discussion

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Virgin Media Issues Reports Near Hebden Bridge, England

Latest outage, problems and issue reports in Hebden Bridge and nearby locations:

  • RichardBest6 Richard Best (@RichardBest6) reported from Ovenden, England

    @virginmedia is there currently a problem with broadband in HX30LZ?

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia Have you received my email yet? 21 hours and no response to confirm as you said you would. Still an absolute **** show of a company

  • khurambfd khuram (@khurambfd) reported from Bradford, England

    @virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.

  • JayDS87 Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster

  • WhinmoorWhite Polski 💙💛🤍 (@WhinmoorWhite) reported from Halifax, England

    @virginmedia any news on issues in Calderdale / Copley HX3 0 area? More off than on today despite there being a white light on the router as normal. Help!

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England

    @virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out

  • bcbradio BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2

  • bcbradio BCB 106.6fm (@bcbradio) reported from Bradford, England

    18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.

  • westerby1 Norma (Stuckasaurus) Roberts🐀 (@westerby1) reported from Thornton, England

    @virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?

  • JayDS87 Jay Smith (@JayDS87) reported from Halifax, England

    @virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?

  • saffysaffron Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Bradford, England

    @vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.

  • Barry80901949 Barry (@Barry80901949) reported from Bradford, England

    @virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher

  • rosiehat Rachel Hatfield (@rosiehat) reported from Wrose, England

    @vmbusiness Have we got any updates on this outage please? #Timeismoney #business

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date

  • MartinCaine Martin Caine (@MartinCaine) reported from Huddersfield, England

    @virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Emotheviper Shane Williams (@Emotheviper) reported

    When are @virginmedia going to actually fix the intermittent wireless internet drops in the B18 area it’s been four days and your website continually lies about it being fixed as it goes between “there’s no issue” to “our workers are out fixing it”

  • DixonLinzi linzi dixon (@DixonLinzi) reported

    @virginmedia could you please tell me how to fix this situation as it’s literally driving me up the wall, I can’t get any help from anyone. Over 4 years ago… that’s right 4 I split up with my ex, since then the said ex who we shall now call VG thief is using the account in my

  • pitbull1919 The Northern Powerhouse 💪🏻 (@pitbull1919) reported

    @virginmedia I pay £130 a month and my WiFi signal is so poor downstairs I have to turn it off and use my own data. Boxes continually can't connect to each other as well.

  • drumwallace Drum (@drumwallace) reported

    @calvinrobinson @virginmedia Who tests for this now ? Bad excuse for poor management of resources.

  • thesithlord2016 Sith Lord kenobi 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@thesithlord2016) reported

    @HypnoTidez @calvinrobinson @virginmedia Press the i want to cancel my package button. Someone always on the end of that to try talk you out of it.

  • DebtorToGrace C.A.Smith (@DebtorToGrace) reported

    @calvinrobinson @virginmedia No customer support on the Sabbath. ;)

  • Lea_Foster Lea🐝 (@Lea_Foster) reported

    @virginmedia @virginhelp No, it's due to multiple mistakes by Virgin Media and 3 delivery delays, even though we have but in complaints because of the issues we have been having. My husband has spent an approx 16 hours on the phone trying to sort it. I'm not the account holder but enough is enough now

  • nameofpens Russia cured Covid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@nameofpens) reported

    @calvinrobinson @WilloWispish @virginmedia Strange how all these companies gave a greatly reduced service during and now after Covid, but not one of them reduced prices to match that lowering in service. It's one of the overlooked outcomes of Covid

  • Jaini2021 Jaini (@Jaini2021) reported

    @virginmedia internet has been down for the last two days. What is happening?

  • HypnoTidez HypnoTide (@HypnoTidez) reported

    @thesithlord2016 @calvinrobinson @virginmedia It always was. There was never anything stopping departments like customer service from working from home. All anyone needed was a phone, a laptop and an internet connection. Absolutely zero reason to claim this wasn't possible.