Virgin Media Outage Report in Hebden Bridge, Calderdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hebden Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hebden Bridge, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Halifax, Huddersfield, Bingley, Burnley, Rochdale, Keighley, Rossendale District, Bury, Shipley, Brighouse, Sowerby Bridge and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
TV | |
| Bradford |
TV | |
| Bradford |
Phone | |
| Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hebden Bridge, England
Latest outage, problems and issue reports in Hebden Bridge and nearby locations:
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia what an absolute **** show of a company. My wife renewed her sim only contract last month & was offered an iPad as a free gift as a loyal customer. 5 times she was sent new iPhone 14,s by mistake. She went out of her way to return them all with the incentive of 1/2
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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Howard Woolfenden
(@Woolfie30) reported
from
Rochdale, England
@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia I’m not a VM customer.
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inky-paper
(@PaperInky) reported
from
Greetland, England
@virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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maria
(@mariaspears) reported
from
Huddersfield, England
@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia free gifts(£150.00) gift voucher& Apple Watch) now she’s been given 5 accounts with a massive bill & you’re asking for a payment to release the gifts. MASSIVE SCAM. D.D cancelled. Racheal Barrass as customer services director I fully expect you to sort this mess out
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 12:05pm We’re broadcasting on 106.6fm, but out listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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khuram
(@khurambfd) reported
from
Bradford, England
@virginmedia i have just recieved really bad service from your customer service team. I have had no communication regarding my contract and was told i have to call back when there was ten mins left till closing.
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Laney_33
(@Laney338) reported
from
Thornton, England
@VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia
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BCB 106.6fm
(@bcbradio) reported
from
Bradford, England
18/12 21:25 We’re broadcasting on 106.6fm, but our listen live and listen again online streams are offline at the mo. There’s an outage, which Virgin Media are working on. We hope to be back online soon 🤞
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Liam Kenniford
(@LiamKenniford) reported
from
Burnley, England
@virginmedia are you having problems in BB10 area?? Can’t get any internet access
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia It will look much like the other screenshots. I get you are trying to be helpful, but it is obviously network, and linked to the upgrade. How do I know? I was 2nd line network support for BTinternet. Anyway, fingers crossed, it seemed to be ok this morning and stable all day.
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Debbie Betteridge
(@DebbieBetteridg) reported
@virginmedia Absolutely rubbish. Terrible customer experience
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Chris Shacko
(@CShacko) reported
@virginmedia Would have been nice to have even been able to log in never mind get a ticket! Then again it’s just like my Internet with u “sh**e”
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Debbie Betteridge
(@DebbieBetteridg) reported
@O2 @virginmedia that’s it. Enough is enough your service is questionable. Coverage terrible. Priority not existent. Maybe time to change network.
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Samuel Benjamin
(@zak123dooly) reported
@virginmedia On the service page it says there are no issues in TW107LY but as soon as I call up they mention the issue constantly it’s been like this over a number of weeks and just keeps happening nearly every week
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Darryl Souness
(@bluerage_13) reported
******* joking me, @virginmedia fibre broadband is down again, your service is utter clown shoes.
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🟣 Tristan Griffiths #ImTristanG
(@ImTristanG) reported
@virginmedia Have had pretty terrible #customerservice today @virginmedia - service down, waiting to speak to someone, only to be told that your system is down - can I call back in 2hours? still without service!! #VirginMediaDown #FAIL [ Yes 'turned off and back on again' ]
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Amy
(@aim_ross1311) reported
@virginmedia That’s absolute bull and you’re not answering the question WHY is a new customer allowed to buy the product I want for £27 for 18 months and I have to pay £56 answer me that stop going on about competitors
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Me
(@mdaz1) reported
@DarrenSenior9 @virginmedia Watch it they will try and sell you their boosters for x amount extra a month because there routers/ service not fit for purpose
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Steve Horne
(@sahinbrum) reported
@virginmedia Never managed to get anywhere near tickets. The O2 app crashed all day. Won't bother in the future and the apps now deleted. Usually priority means you can buy tickets before general sale. Not releasing a few priority tickets beforehand. Absolute con.