Virgin Media Outage Report in Hebden Bridge, Calderdale, England
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The latest reports from users having issues in Hebden Bridge come from postal codes HX7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hebden Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hebden Bridge, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Huddersfield, Nelson, Rochdale, Bacup, Hebden Bridge, Rossendale District, Burnley, Sowerby Bridge, Bury, Brighouse and Haworth.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Halifax |
TV | |
| Bradford |
Internet | |
| Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hebden Bridge, England
Latest outage, problems and issue reports in Hebden Bridge and nearby locations:
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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anne l
(@annie7hudds) reported
from
Fenay Bridge, England
@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
from
Thornton, England
@virginmedia At least the problem has been solved! I was beginning to think that I was losing the plot!
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers
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Debbie Ioanna (Author)
(@Debbie_Cleo) reported
from
Queensbury, England
@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is virgin media broadband down ?
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Nadeem
(@nadeem030986) reported
from
Rochdale, England
@virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡
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NJW
(@NJWesthead) reported
from
Rawtenstall, England
@virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Wibsey, England
@virginmedia you're the worst Internet provider ever, you go down more than a prostitutes knickers
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Bradford, England
@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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michael
(@r5008) reported
from
Greetland, England
@virginmedia is your brodband down at the moment Hx5 area ?
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mo
(@HitchinSquare) reported
@virginmedia Its closed without any reason. Happy to share the number and see if you can do anything as I am really upset with the rubbish service. No point of complaint as nobody bothers looking into it. Guess I have to leave because you do not need new customers as you have no time for them
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Matt Brown
(@ComradeMattB) reported
@Scouse_ma Virgin Media works great, but I found their customer services utterly shocking tbh.
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Blue nose 1314
(@BU1314) reported
@virginmedia Been a good customer since 2016, get two bills, July £142, August £172 and threatened with debt collection if I don’t pay the second bill and cancellation fees.
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Zoeroberts9123
(@Zoeroberts971) reported
@virginmedia is virgin down? My 4G is not working
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andy walter
(@Waltera242Andy) reported
@virginmedia can cancel my contract without telling me based on the phone call of someone who is moving into my property without consulting with me.
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markyb
(@Blodtheyounger) reported
@virginmedia I need help and keep getting offices are closed when it says 10pm. Had no internet all day
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subzeroplum
(@Icynectarine) reported
@virginmedia Just put it back to how it was. That’s how to fix it.
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Charlie Dunning
(@MrsDunning_) reported
@virginmedia It was your call centre. I've tried all of the problem solving strategies suggested and I am still unable to connect to the WiFi upstairs. Absolutely ridiculous that I can't get an engineer!
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‘Ding ****
(@Dark_TQ_Light) reported
@Lisawoody30 @bt_uk @virginmedia Yeah I’ve just discovered that. I’m moving to IOW in a few weeks and will be stuck with Sky. It’s still worth easing a complaint with them, make a big a fuss as possible. They won’t want it to go to the ombudsman.
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Martin Ashberry
(@Mashman9) reported
Want a great TV experience? Don’t bother with @virginmedia. Buy a film and, 10 minutes in, after constant buffering, restart your router. A while later, the whole lot craps out. Call them and you get a text of self help links. If you can’t provide a service, don’t sell it.#crap