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Virgin Media outages and service status in Maesycwmmer, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Maesycwmmer, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 8, 6:11 PM GMT+1.
  • 52% Internet (52%)
  • 29% TV (29%)
  • 9% Wi-fi (9%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maesycwmmer, Wales

The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Cwmbran, Ebbw Vale, Pontypool, Hengoed, Treharris, Pentre, Pontyclun, Caerphilly, Pontypridd, Porth, Mountain Ash, Tonypandy, and Blackwood.

CityProblem TypeReport Time
Newport Total Blackout 4 days ago
Cardiff Internet 4 days ago
Cwmbran Internet 4 days ago
Cardiff Total Blackout 6 days ago
Cardiff Internet 6 days ago
Cardiff Internet 6 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

4 days ago
Newport

1 recent signals

4 days ago
Cwmbran

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

  • behnazakhgar
    Behnaz (@behnazakhgar) reported from Cardiff, Wales

    @virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.

  • BackOnTrack__
    Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough

  • orangethunder_
    Nathan Rhys George (@orangethunder_) reported from Cardiff, Wales

    I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

  • Dazc090861
    Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @virginmedia I'm now waiting on a call from the retentions department (I missed one earlier)! I know exactly what they will say because I've spoken to them on a number of occasions...they will offer me a new contract & raise a complaint about the messing about you've given me!!!

  • amandaroberts10
    amanda roberts (@amandaroberts10) reported from Cardiff, Wales

    @virginmedia is there a problem in the CF23 area ... no WiFi??

  • mantha_1976
    Sam Sims (@mantha_1976) reported from Newport, Wales

    Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

  • djleekee
    Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end

  • gazthebluebird1
    Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales

    @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

  • BackOnTrack__
    Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.

  • markccfc70
    Mark Smith (@markccfc70) reported from Cwmbran Central, Wales

    Been with @virginmedia back as far as old NTL days. Downgrade our package for the first time ever to keep costs down, and the Internet must have crashed at least 8 times today, the day after we changed. Absolutely useless, on the phone tomorrow to cancel this **** completely.

  • dobbo79
    sarah dobson (@dobbo79) reported from Cardiff, Wales

    @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

  • msb1302
    Michelle (@msb1302) reported from Treforest, Wales

    @virginmedia Nope still down and isn't just me in the area.

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.

  • Dazc090861
    Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    @virginmedia another day another WiFi outage. This really is the worst WiFi I've ever had. Legally as you are not providing the service as promised am I allowed to cancel the contract ? @CitizensAdvice

  • gazthebluebird1
    Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales

    @virginmedia That's not going to help me reset my password.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

  • KerryMordey
    Kerry Mordey (@KerryMordey) reported from Cardiff, Wales

    .@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RockerSBM
    Shaun (@RockerSBM) reported

    @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

  • chesserlufc
    chesser (@chesserlufc) reported

    @gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!

  • NormanHighnam
    Norman Highnam (@NormanHighnam) reported

    @MartinSLewis Wayleave agreement on a due use pole and virgin media ask to use the pole… yep no problem…. Wants in it for me…. 🤫 then came back we can give you a £100 John Lewis voucher…. Bingo..

  • MindOfYouya
    Youya (@MindOfYouya) reported

    @virginmedia PLEASE! For once fix this nonsense with your internet connection, it has become a weekly norm for this stupidity! I am paying £40+ a month and constantly having to face this nonsense and terrible connection!!!

  • GaddTrevor
    Trevor Gadd (@GaddTrevor) reported

    @gblondon1 @skytv @virginmedia Wish we had virgin in my area. Sky extortionate fees now, love sports, multi room and boys watch at uni so not really much choice. I believe their Sat contract runs out in a few years so will lose some of the service I currently get so will def leave then

  • freeITstafford
    Free I.T. Stafford (@freeITstafford) reported

    @gblondon1 @skytv @virginmedia All well and good until you get actual problems and need customer service (and you will).

  • Craig21Wilson
    Craig Wilson (@Craig21Wilson) reported

    @virginmedia problems in the area again, told it will be sorted by 1:05am. Are you joking me, World Cup starts today. Disgrace of a company

  • Old_Motherduck
    Old Motherduck (@Old_Motherduck) reported

    @virginmedia @JonStone101 no we've had this before many times, only when you threaten to leave do you get transferred to someone who speaks english, they obviously get paid more to snag a customer than the english speaking

  • ColinSpalding2
    Colin Spalding (@ColinSpalding2) reported

    @virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.

  • AniaSowinski
    Ania Sowinski (@AniaSowinski) reported

    @virginmedia I have an engineer booked but no one can come out until tomorrow! I have sent you a dM to no response. I have called Virgin TWICE but they say there is nothing they can do. All was FINE until you had an engineer out on our road doing something yesterday. Everything went down