Virgin Media outages and service status in Maesycwmmer, Wales

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maesycwmmer, Wales

The most recent Virgin Media outage reports came from the following cities: Cwmbran, Cardiff, Newport, Tonypandy, Blackwood, Caerphilly, Pontypridd, Porth, Treharris, and New Tredegar.

City	Problem Type	Report Time
Cwmbran	TV	9 hours ago
Cwmbran	Internet	12 hours ago
Cardiff	Internet	13 hours ago
Newport	TV	14 hours ago
Cardiff	TV	16 hours ago
Newport	TV	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

• 
  Jessica Venn (@Jessybell1988) reported 45 seconds ago from Cardiff, Wales

  @virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?

• 
  Sam Sims (@mantha_1976) reported 1 minute ago from Newport, Wales

  Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

• 
  Samantha (@Samanth82113398) reported 4 minutes ago from Cardiff, Wales

  @virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 5 minutes ago from Cathays, Wales

  Imagine my shock that @virginmedia is down AGAIN. Please fix it

• 
  Gareth Jones (@gazthebluebird1) reported 14 minutes ago from Cardiff, Wales

  @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 19 minutes ago from Cathays, Wales

  @virginmedia And if it's 'some customers' it's an awful bloody lot of them!

• 
  Sam Tempest (@SATempest) reported 20 minutes ago from Cardiff, Wales

  @virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks

• 
  LK (@LaurenKetchley) reported 21 minutes ago from Cardiff, Wales

  @virginmedia @garyketchley Yes was told a manager would call us and it never happened …

• 
  Jambo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Cluchman1) reported 26 minutes ago from Treforest, Wales

  Virgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia

• 
  Sam Tempest (@SATempest) reported 28 minutes ago from Cardiff, Wales

  @virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!

• 
  Pauline Lomax (@RedhillsAnnie) reported 31 minutes ago from Cardiff, Wales

  @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

• 
  Mento5 (TAFKAB) (@Mento56) reported 35 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  Sam Tempest (@SATempest) reported 36 minutes ago from Cardiff, Wales

  @virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 36 minutes ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  Ed Morris (@edmorrispt) reported 39 minutes ago from Cardiff, Wales

  Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 39 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  andy lanyon (@andylance1977) reported 39 minutes ago from Newport, Wales

  @virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that

• 
  This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported 45 minutes ago from Cardiff, Wales

  @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

• 
  Kerry Mordey (@KerryMordey) reported 57 minutes ago from Cardiff, Wales

  .@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?

• 
  Darren Coomber (@Dazc090861) reported 58 minutes ago from Cardiff, Wales

  @virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@Ahead18251112) reported 3 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  caileachcrubach (@caileachcrubach) reported 4 minutes ago

  @virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 5 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  * Vicky * (@vickypost29) reported 9 minutes ago

  @virginmedia Itv is still not working....

• 
  Dave (@Dave_Syracuse) reported 10 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  Oh god it’s me (@Ohgoditsme2) reported 15 minutes ago

  @virginmedia what’s happening to your service today, now all sound has gone off. NE30

• 
  Dumitru Langham (@DumitruLangham) reported 17 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  Chris (@geordiechris48) reported 19 minutes ago

  @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25

• 
  Angelo (@AngeloFC04) reported 24 minutes ago

  @JoshCF_ Negotiated 1 gb/s internet with virgin media down to £31 from £45 after I told them I wanted to leave

• 
  Paul (@Santaxmas) reported 26 minutes ago

  Is virgin media tv still down?