Virgin Media outages and service status in Maesycwmmer, Wales

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maesycwmmer, Wales

The most recent Virgin Media outage reports came from the following cities: Cwmbran, Newport, Cardiff, Pontypridd, Blackwood, Ebbw Vale, Tredegar, and Pontypool.

City	Problem Type	Report Time
Cwmbran	TV	14 hours ago
Newport	TV	2 days ago
Cardiff	Wi-fi	4 days ago
Cardiff	Internet	4 days ago
Pontypridd	E-mail	5 days ago
Cardiff	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

• 
  Darren Coomber (@Dazc090861) reported 3 minutes ago from Cardiff, Wales

  @virginmedia I'm now waiting on a call from the retentions department (I missed one earlier)! I know exactly what they will say because I've spoken to them on a number of occasions...they will offer me a new contract & raise a complaint about the messing about you've given me!!!

• 
  Dom Silva (@DomSilva2) reported 5 minutes ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 8 minutes ago from Cardiff, Wales

  @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

• 
  Pauline Lomax (@RedhillsAnnie) reported 8 minutes ago from Cardiff, Wales

  @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

• 
  Paul Ivins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 ♎ 💙🏳️‍🌈 🏳️‍⚧️ 🇪🇺 (@ivinsp) reported 17 minutes ago from Cardiff, Wales

  @richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT

• 
  Sam Tempest (@SATempest) reported 21 minutes ago from Cardiff, Wales

  @virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!

• 
  Jessica Venn (@Jessybell1988) reported 26 minutes ago from Cardiff, Wales

  @virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?

• 
  Right Direction (@BackOnTrack__) reported 29 minutes ago from Cardiff, Wales

  @virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!

• 
  Pauline Lomax (@RedhillsAnnie) reported 32 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  MaartenX. (@MaartenSleeckx) reported 33 minutes ago from Victoria, Wales

  @virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 33 minutes ago from St. Julians, Wales

  @virginmedia On hard wired, approx 250mbs out of 350mbs. It’s a hub 4 with new connectors added and bits of cable, but again I’m having to call support to see why our intellipods aren’t working.

• 
  Right Direction (@BackOnTrack__) reported 42 minutes ago from Cardiff, Wales

  @virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 46 minutes ago from Cardiff, Wales

  Fix my internet please, I don’t have the minerals for this tonight @virginmedia

• 
  Tim Burns (@TimmyGrunt) reported 47 minutes ago from Cardiff, Wales

  Anyone suffering internet outage from @virginmedia ??

• 
  Sam Sims (@mantha_1976) reported 49 minutes ago from Newport, Wales

  hey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 52 minutes ago from St. Julians, Wales

  @virginmedia @Dionne96310374 We weren’t offered that when ours went down

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 52 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Darren Coomber (@Dazc090861) reported 55 minutes ago from Cardiff, Wales

  @virginmedia can you tell me what has gone wrong with your company!?!? I have been with you for years, without complaint but, since Dec 21, you change my contract, without my say-so & despite constant calls for 6 months, still nobody will take responsibility & sort it out!!! 😠😠

• 
  Ryan Davenport (@Welsh_Saint14) reported 56 minutes ago from Cardiff, Wales

  @virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best

• 
  Clare Simpson (@clareasimpson) reported 59 minutes ago from Caerphilly, Wales

  @virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam Moran (@lpearsemoran) reported 9 minutes ago

  @Rugby_Scoop @daphmc_ @virginmedia 100% Crap

• 
  Kat Jackson (@KatReynolds5) reported 13 minutes ago

  @virginmedia internet out again. This is the 5th week now for UB10 area. Still saying fix date of 17th July when it’s the 21st today. Any update please?!!?

• 
  Jo (@WhitmoreJo) reported 15 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia

• 
  Adrian Weale (@Edeaulx) reported 15 minutes ago

  It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

• 
  Berk (@trapdoor456) reported 18 minutes ago

  @virginmedia @RicardoEyes Maybe show decent customer service when you are contacted about issues initially, not just when people have had enough & leave 🤷

• 
  Loyseda (@NgoziGift15) reported 19 minutes ago

  @virginmedia I've not been able to get my Internet up and running since Monday I'd like to proceed to terminate my contract as I've had serious frustrations trying to get my home Internet connected.

• 
  John deakins (@Deaks_uk) reported 25 minutes ago

  @virginmedia I am trying to get hold of someone to help but I can’t get any support

• 
  Sharon Grimes (@sharongrimes1) reported 25 minutes ago

  @virginmedia I’m not a customer of your co but sub contractors for your co rudely knocked on my door this morning to move my car. Should I not been notified of works carried out. What if I was not in, and there was damage to my car?

• 
  Daph ¹⁶ ³ ³⁰ (@daphmc_) reported 26 minutes ago

  @Rugby_Scoop @virginmedia Ireland needs to face the facts they’re still rattled since the 2023 WC QF… probably facing the same issues that the head coach has stayed on a fraction too long now and it’s not working. Agreed with Marshy, sort your own issues.

• 
  Sam ❤️ 🐈 🐘 (@MrsGuiltyRage) reported 27 minutes ago

  @trapdoor456 @virginmedia Switched in November from BT and we never looked back.