Virgin Media outages and service status in Maesycwmmer, Wales

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maesycwmmer, Wales

The most recent Virgin Media outage reports came from the following cities: Cwmbran, Cardiff, Newport, Ebbw Vale, Pontypool, Hengoed, Treharris, Pentre, Pontyclun, Caerphilly, Pontypridd, Porth, Mountain Ash, Tonypandy, and Blackwood.

City	Problem Type	Report Time
Cwmbran	TV	17 hours ago
Cardiff	Wi-fi	4 days ago
Cardiff	Internet	4 days ago
Cardiff	Total Blackout	5 days ago
Cardiff	Total Blackout	6 days ago
Cardiff	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

• 
  andy lanyon (@andylance1977) reported 3 minutes ago from Newport, Wales

  @virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?

• 
  amanda roberts (@amandaroberts10) reported 4 minutes ago from Cardiff, Wales

  @virginmedia is there a problem in the CF23 area ... no WiFi??

• 
  Behnaz (@behnazakhgar) reported 6 minutes ago from Cardiff, Wales

  @virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.

• 
  lee williams (@thelee_x_w) reported 6 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Jessica Venn (@Jessybell1988) reported 10 minutes ago from Cardiff, Wales

  @virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.

• 
  This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported 11 minutes ago from Cardiff, Wales

  @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

• 
  Gareth Thompson (@gareth_thmpsn) reported 11 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  🦋 Karen 🦋 (@KHoulgrave) reported 14 minutes ago from Newport, Wales

  @virginmedia cannot make or receive calls over 24hrs now, no 4g told outage in NP10 area how long is this going to last please? #virginmobile #outage

• 
  Sam Tempest (@SATempest) reported 16 minutes ago from Cardiff, Wales

  @virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.

• 
  ANDREW JUDD (@cardiffrebel) reported 20 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  Sam Sims (@mantha_1976) reported 34 minutes ago from Newport, Wales

  hey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)

• 
  cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported 34 minutes ago from Cardiff, Wales

  @virginmedia why am I paying £45 a month for my internet to constantly be down

• 
  Sam Sims (@mantha_1976) reported 34 minutes ago from Newport, Wales

  Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

• 
  Gareth Thompson (@gareth_thmpsn) reported 37 minutes ago from Cardiff, Wales

  @virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?

• 
  Right Direction (@BackOnTrack__) reported 42 minutes ago from Cardiff, Wales

  @virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough

• 
  Paul Burnell (@Paulyb65) reported 43 minutes ago from Cardiff, Wales

  @virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 44 minutes ago from St. Julians, Wales

  @virginmedia @Dionne96310374 We weren’t offered that when ours went down

• 
  𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯 (@JamesMartin02) reported 47 minutes ago from Pontypridd, Wales

  @virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.

• 
  Charl Balcombe (@CharlBalcombe) reported 52 minutes ago from Cardiff, Wales

  @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

• 
  Lee Smith/DJ Leekee (@djleekee) reported 57 minutes ago from Cardiff, Wales

  @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iyda (@notiyda) reported 6 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  STEPHEN (@stevied151181) reported 8 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Man in Black 2125 (@In2125) reported 8 minutes ago

  @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

• 
  Tolú (@tlash__) reported 12 minutes ago

  O2’s app/website has been crap ever since they got with Virgin media.

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 13 minutes ago

  @virginmedia Wrong. Insurers got slaughtered for this sort of behaviour and rightly so. I’m still paying a third more than the price you would offer a new customer. Case number is C-2906261078.

• 
  MeddazzaDuranie (@duranie1000) reported 15 minutes ago

  @virginmedia had no service for a week. Engineer due today between 1-4. Now been told they won’t arrive until 7.45pm?? How is that acceptable?

• 
  Karen Rodger (@Fletchers_Mama) reported 16 minutes ago

  @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

• 
  𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported 20 minutes ago

  @virginmedia Are you ***************. Theres a known issue in my area AGAIN just as the england game is on AGAIN. If i miss this game like i have the past 2 games because of your awful service ill be claiming an entire months compensation. I was down 4 days last week now its happening again.

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 20 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

• 
  Molecule (@MoleculeClips) reported 24 minutes ago

  Thank **** the World cup games are on RTE and not @VirginMediaIE because holy **** the virgin media player is so bad. Like I can't even watch Love island Island on it. I keep getting a "Failed to connect to To streams API" pop up. Tech team must be asleep