Virgin Media Outage Report in Church Village, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Church Village, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Barry, Cardiff, Pontypool, Ferndale, Caerphilly, Tonypandy and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontypool |
Internet | |
| Cardiff |
TV | |
| Barry |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
-
Dai Williams
(@williams_dai) reported
from
Cardiff, Wales
@virginmedia Hi, so pissed of with @virginmedia I’m writing formally to your Customer Services Director. Also talking to BBC Radio 4’s You & Yours consumer programme. So will hope to sort it via one if those routes. @richardbranson
-
Annie 👱🏻♀️👣😻🏴
(@anniefeeter) reported
from
Penarth, Wales
How lovely to receive a @virginmedia bill with a totally unexpected 20% price increase. No letter, no email, no warning - and no help on the phone! This now makes a total 50% increase in two years ... next job is switch provider 🤨
-
daniel james lewis
(@pontyboi) reported
from
Cardiff, Wales
@virginmedia I have called this number twice but am still awaiting a further call back. It is shocking that a company can charge such high fees especially as I was told when taking the contract moving house would not cause any issues. If you would wish to call me directly please dm me.
-
This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
I love how the rain slows my internet down @virginmedia
-
Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia I shall be raising a complaint yes. No attempt to find out if the router is faulty, just trying to sell more services. You have failed to deliver against your contract and the customer service is shocking. My complaint shall go to OFCOM also @Ofcom
-
Chas D
(@Chasmeister) reported
from
Cardiff, Wales
Anyone else in Roath, Cardiff having broadband connectivity issues with @virginmedia #CF24 #Cardiff
-
Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia It’s supposed to be a 100Mbps service but it’s rarely at that speed. No WiFi in the kitchen (5meters away) and in the bedrooms upstairs. It’s th worst WiFi I’ve had in years. Kids can’t use PS4 in the room directly next to the one with the router in it.
-
daniel james lewis
(@pontyboi) reported
from
Cardiff, Wales
@itvMLshow how do I go about getting a refund for a misold contract from @virginmedia I told them I was moving house during contract but they said the area would be covered which its not & have now been charged a cancellation fee of £177. Customer service has been dreadful.
-
Shane
(@gingio) reported
from
Cardiff, Wales
Another poor show from @virginmedia. They’re going downhill...
-
Emma Ryan
(@EmmaRya61456992) reported
from
Cardiff, Wales
@virginmedia And that’s been the consistent problem, you’re one organisation who fail to talk to your own internal departments! Not what us Customers want! Very poor Customer service 😡@TomMockridgeVM
-
Emma Ryan
(@EmmaRya61456992) reported
from
Cardiff, Wales
@virginmedia Yes I’ve been given several messages from several departments but no answers from anyone! My complaint is currently with your legal team
-
Matthew Swindlehurst
(@MJSwindlehurst) reported
from
Cardiff, Wales
@jordanjaylam @virginmedia @richardbranson I am experiencing the same problem Jordan. Pay £3 a month extra for boosters that don’t work, as well as WiFi that doesn’t connect to all the rooms, liberty! Hope your problem gets resolved soon.
-
Sheila Duers#GermanyPlus
(@SheilaDuers) reported
from
Cardiff, Wales
@virginmedia Never watched either and never will.
-
Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia It’s always this poor. Just a poor service from you. Completely inconsistent and the WiFi is a joke. A reboot makes no difference.
-
B E L L E
(@tat2belle86) reported
from
Cardiff, Wales
@virginmedia HELP! our WiFi is awful 😫
-
Michael
(@michaelck1972) reported
from
Cardiff, Wales
@preospurs @virginmedia They’re in breach of their contract with the service so I will have a right to cancel.
-
🏴🇮🇪EricPullhard🇬🇧🏴
(@Ericpullhard) reported
from
Cardiff, Wales
@virginmedia It wasn’t my mobile service that was suspended it was my virgin media broadband that was suspended for £12
-
Matthew Swindlehurst
(@MJSwindlehurst) reported
from
Cardiff, Wales
@jordanjaylam @virginmedia @richardbranson 6 engineers out and 2 WiFi box later and still not working Jordan, a quite atrocious customer service
-
Julian Evans
(@julianevans11) reported
from
Cardiff, Wales
@virginmedia Engineer has just left. We’re up to 200Mbps now. Still want compensating for no service for Thur & Fri though!
-
Simon Evans
(@SimonLemons47) reported
from
Cardiff, Wales
@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Mapals
(@impala_pete) reported
@virginmedia I was hoping you might offer to track down whoever is helping me, with the info I’ve given you, and see if they’ve got an update. Such customer service *might* just prevent me from sending the complaint that is all typed up and ready to go
-
Ren
(@laurelliott_) reported
@virginmedia Hi, yes I have spoke to customer service twice yesterday via WhatsApp and the phone still waiting on a reply to my WhatsApp again this morning.
-
Peter Mapals
(@impala_pete) reported
@virginmedia Yes, thanks! Finally got through to someone who had the initiative to go off-script and realise my problem needed dealing with. I await a call back from their manager, although no news yet. I’ve been successfully talked down from absolutely raging to just gently seething.
-
JAYC
(@thegeez1) reported
@virginmedia wifi down since 4am today, as usual the most unreliable broadband on the market, thank god I'm leaving
-
Jeremy Allen
(@JerryFrostbite) reported
@virginmedia Generally, no internet at all. When it is there, it is very weak. 24 hours now since this started. I have two SMS in the last hour saying that the problem is fixed, it isn't. I have reset my hub but no change. I guess I just have to wait
-
Helen of Hurlford 🏴🍷🍰📸♉
(@helensi65) reported
@GavFarr @virginmedia Tip I've been trying to cancel my contract since 31/12/22 and spoke to numerous people, sent messages to online chats, messages on here and still not cancelled according to person I spoke to this morning 🤬🤬🤬
-
Nick Daniels
(@goitsagch) reported
4 hours wait now, @virginmedia . All I want to do is cancel.
-
Joe MacQuarrie
(@zekepictures) reported
@virginmedia Hi @virginmedia Two days calling, chatting with no answer. Held hostage. finally got through which became a data collection and upsell opportunity for Virgin, asking if my flat was a new build? And if I knew the new tenant... I would never recommend. @ConsumrRightsUK
-
B.South Photography
(@PhotosbyBSouth) reported
@virginmedia your call centre is shocking, clueless and unhelpful, have you a number I can speak to someone who can help me and has a clue, regarding TV, broadband. Thanks
-
shy
(@Kayndere) reported
i beg virgin media sort out their packet loss issues or else im gonna become the joker