Virgin Media outages and service status in Church Village, Wales
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Church Village, including 3 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
- The most recent signal from this area was received Jul 18, 5:54 PM GMT+1.
- Total Blackout (43%)
- Internet (34%)
- Wi-fi (18%)
- E-mail (2%)
- TV (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Church Village, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Church Village, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Church Village, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Blackwood, Barry, Pontypool, Hengoed, Treharris, Pentre, Pontyclun, Caerphilly, Pontypridd, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 9 hours ago |
|
Cardiff
|
Wi-fi | 11 hours ago |
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Cardiff
|
Total Blackout | 15 hours ago |
|
Cardiff
|
Total Blackout | 1 day ago |
|
Cardiff
|
Total Blackout | 2 days ago |
|
Cardiff
|
Internet | 3 days ago |
Nearby cities with recent reports
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Virgin Media Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
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Jonny Ex 🏴 🇬🇷 (@jonny_ex9) reported from Cathays, WalesImagine my shock that @virginmedia is down AGAIN. Please fix it
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Justine (@Justine_F1) reported from Cardiff, Wales@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia I phoned THREE weeks ago to cancel our contact, there was a dispute over a cancellation fee. A manager was supposed to call me back, I’ve rang 5 times since to check as heard nothing- each time was told ‘within 48hrs’. Move out next Friday, what am I supposed to do????
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Sam Tempest (@SATempest) reported from Cardiff, Wales@OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.
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Kerry Mordey (@KerryMordey) reported from Cardiff, Wales.@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?
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Behnaz (@behnazakhgar) reported from Cardiff, Wales@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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rose allen (@roseall87907765) reported from Cathays, Wales@virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !
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Stuart Ropke (@stuart_chc) reported from Cardiff, Wales@eggynewydd @virginmedia Dismally slow. Yes.
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Michelle (@msb1302) reported from Treforest, Wales@virginmedia Nope still down and isn't just me in the area.
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Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end
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Joshua Watson (@josh_wats09123) reported from Barry, Wales@virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia
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Dania.M (@dma990) reported from Cardiff, Wales@virginmedia tv box not turning on, tries to start up and then turns back off help pls
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia We tried the chat option and after going through security questions got redirected to another department which was then closed and the chat ended 😡 I have sent an email complaint on your website. Appalling service and communication from day one.
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Noga Fett (@darth_noga) reported from Barry, WalesAbsolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Moe Mellars (@stfcjoner1986) reported from Cardiff, Wales@virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A.Brown (@_DundeePerfect_) reported@Raphas_Angel_ @virginmedia Imagine that day everyone knows you can Hot Spot your Own Phone or Buy a Data only Sim in case ever need it. I never have a second with no Internet access, but in saying this I cannot remember which year my VM didn't work. Also plenty FREE Wi-Fi places the Benefit Office suggests
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Kat (@mostly_sleepy) reported@Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!
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Dan Worley (@worleyyy) reported@Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.
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Barry Bowerbank (@BazzaB1971) reported@virginmedia absolute bunch of amateurs, second time in 2 weeks my broadband and TV go down, trying to get an engineer visit is nothing but a ballache. I should just cancel and see you in court.
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Michelle L-Jones (@maatmouse) reported@Simon_Whale @virginmedia Never bothered. Just stuck with BT. Expensive but not a bad service
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Abbey (@Barbiknow) reported@virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.
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Jodie Sinyor (@Jodie20) reported@virginmedia another let down. Waiting 5 hours for an engineer only to be told he’s rescheduled. I’ve taken a half day off work. Dreadful customer service.
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Robin (@Blinkfan180) reported@Simon_Whale @virginmedia Terrible service. Internet would regularly drop at least once a day. Been on gigaclear and Internet has gone down twice in 10 months. Speeds comparable too. Also use sky stream. All good too.
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Guy Leech (@guyrleech) reported@sephiroth17181 @virginmedia Worst customer service systems and people I've ever had the misfortune to have to contact but thankfully there are now other fibre providers on my street whose service is me reliable too
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Callum 🪷 (@__Callum28) reportedI cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet 👍