Virgin Media Outage Report in Church Village, Rhondda Cynon Taf, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Church Village, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Bridgend, Penarth, Barry, Blackwood, Caerphilly, Pontypridd and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
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𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
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Justine
(@Justine_F1) reported
from
Cardiff, Wales
@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺
(@ivinsp) reported
from
Cardiff, Wales
@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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squeaks
(@dodo1960) reported
from
Cardiff, Wales
It would be easier to get blood out of a stone that get password help from #virginmedia
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Nathan Rhys George
(@orangethunder_) reported
from
Cardiff, Wales
I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?
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MarcB
(@555Husker) reported
from
Cardiff, Wales
@virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯
(@JamesMartin02) reported
from
Pontypridd, Wales
@virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.
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Behnaz
(@behnazakhgar) reported
from
Cardiff, Wales
@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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stadiamap 🏟️
(@StadiaMap) reported
from
Taff's Well, Wales
@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
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Ed Morris
(@edmorrispt) reported
from
Cardiff, Wales
Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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Dom Silva
(@DomSilva2) reported
from
Cardiff, Wales
@virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡
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Paul Burnell
(@Paulyb65) reported
from
Cardiff, Wales
@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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Jordan
(@welshcuriosity) reported
from
Cardiff, Wales
Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
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Charl Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful
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Joshua Watson
(@josh_wats09123) reported
from
Barry, Wales
@virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaini
(@Jaini2021) reported
@virginmedia Erm no, none of my devices work on cable. It’s 2022. It’s not working at all.
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Donna Hymus
(@HymusDonna) reported
@virginmedia I haven’t just got an issue with delivery… I have 3 different deliveries/installations that have failed since 30th May! I don’t know how this can happen! I am without any services and no help from anyone. Surely someone can call me?!?
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Ronnie wood
(@TTVDirtyronz) reported
@virginmedia Randomly lost internet connection yesterday and the same issue happened today. My partner is working from home so this caused an inconvenience today.
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Jordan Davies
(@JordanDavies111) reported
@O2 I'm sorry but how are you going to help? This is a virgin media issue?
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A.
(@zumodoki) reported
@virginmedia Thanks for the missed appointment charge! When your engineer arrives to fix the internet, The last thing I expect them to try is the ring video doorbell that's requires the internet, Good job, Tops marks ⭐
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dan
(@mexdanguzman) reported
@virginmedia all different times, the phone is a joke. pretty sure the reps hang up as a delay tactic. now i only do texts, i started at 8:45am today and got a live person answering at around 11 so two hours to get someone to answer. then extremely slow to reply, ended chat at 1pm.
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Scott
(@scottmason20) reported
Wow @virginmedia staff putting the phone down as they don't know what there doing. Poor customer service !!!!
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Donna Hymus
(@HymusDonna) reported
@virginmedia No one has clarified anything. Sorry but that’s not true. I am 17 days and 3 orders in and still no equipment to install. I can’t understand how there can be an issue 3 times. I have tried calling the number with no help at all!!!! Just the offer of ‘starting again’! Bad service!
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Tim Croydon
(@TCroydon) reported
@virginmedia If I view on my phone via home WiFi, I only get upgrade offers, even in private browser. If I turn WiFi off and try again using 4G provider network I get new user offers
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Mark Davis
(@mgtd76) reported
@virginmedia I don't need to check the coverage. I know it's poor