Virgin Media Outage Report in Church Village, Rhondda Cynon Taf, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Church Village, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Porth, Tonypandy, Caerphilly, Pontypridd, Barry, Hengoed, Bargoed, Bridgend and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Porth |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Porth |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
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DiMarco
(@atouchofthomas) reported
from
Cardiff, Wales
What a nice engineer, superb customer service, friendly and chatty..... only thing is George’s van has broken down outside , he’s doing his paperwork there then popping in for a brew and a crumpet while he waits for recovery 👍🏼@virginmedia
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@virginmedia Done all this and your automated telephone support even diagnosed a fault and restarted the router.
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Lowri mifsud
(@lowri_mifsud) reported
from
Cardiff, Wales
@virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Craig Summerfield
(@sumz88) reported
from
Cardiff, Wales
So many examples of virgin media’s poor service especially to existing customers #virginmedia @virginmedia #badcompany #noloyalty
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia broadband was down in night. Says it’s fixed but I have no wifi though when I run a test after switching off router I’m told there’s nothing wrong. Postcode is CF631ET
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Chris Roberts 🏴🌹
(@ObsrvntPheasant) reported
from
Cardiff, Wales
Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Sam / Ratuse 😈
(@Ratuse_) reported
from
Cardiff, Wales
My internet has been down literally all night what’s going on @virginmedia
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on
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Kristian Brimble
(@kristianbrimble) reported
from
Cardiff, Wales
After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
Still another 12 min and nothing time to cancel I think😡@virginmedia
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Mark Bowie
(@MarkBowhouse) reported
from
Cardiff, Wales
@virginmedia no internet in Cardiff and your website is down 👍
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Craig Summerfield
(@sumz88) reported
from
Cardiff, Wales
Going through the standard procedure of virgin media putting my bill up by 50%, awful service trying to discuss options and refusing to log my complaint when I’ve asked more than once @virginmedia I’m sick to death of this genuinely..#virginmedia #awfulservice
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈 🇮🇪 Séamus Mác Tíre ÓTuathail 〓〓 🇵🇸
(@SeamusOtuathail) reported
@virginmedia What's the point been like this for years your company will never fix it. Had enough I'm leaving.
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N I C K I E
(@nickieohara) reported
@virginmedia No. And it hasn’t done for the full three days. This is ridiculous now. I need to work using the internet this weekend. What are you going to do to help now?
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Taylan Karamızrak
(@Taylankara) reported
@virginmedia Virgin has confirmed that our wall socket will be fitted today, without telling us they postponed it 19th of Nov. Are you joking @virginmedia we wait at home and just learn it when we call customer service. You plan to keep charging us for a service you can't provide
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John
(@John050745) reported
@virginmedia I didn't make any changes. The website is saying I started a new contract in June. I'll be asking for evidence of where I've accepted this. I think you've sent me an email telling me I've been upgraded and started a new contract. If so, I'll be making a complaint against you.
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M ✝️🛶
(@Outspokenalso) reported
@virginmedia Tried to find the complaint reference got nowhere live chat can’t take any more messages. So lack of engineers, lack of customer service agents, lack of online technicians. Please feed in to your Senior Leadership Team that you have big staff issues.
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Evil Hood
(@Evil_Hood) reported
@virginmedia your customer service is diabolical. All I wanted is to get a new package from you. You website is broken and doesn't show me any packages. 4 hours on with whatsapp and never got asked what I wanted. So I tried calling and got nowhere then cutoff. what a joke
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Ray
(@RayWebpro04) reported
@virginmedia WiFi box was reset by your agent, destroying work your engineers did months ago. That was last Sunday, and every time I have attempted to contact since no one is available. The Superhub will now only give 15mbps, when 270 should be available. But no one available to help.
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Slytman
(@SIytman) reported
@virginmedia We're both just playing games though and it's just laggy connection and definitely not the speeds we pay for, it's even an issue if we have one device on it's still not the correct speeds
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Kerry Yarwood
(@MrsYarwood2014) reported
@virginmedia Hi I’m trying to get through to a live chat on the App but that app won’t load. How can I get help plz?
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CostOfGreedCrisis
(@Costofgreed) reported
@virginmedia I can’t believe how unreliable you are. I booked an installation date due to moving house (over a month in advance) & you cancelled a day before. I pay all of my bills on time, yet I can’t seem to speak to anybody! Is this how you treat customers?