Virgin Media Outage Report in Church Village, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Church Village, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Caerphilly, Barry, Pontypridd, Abertillery, Bridgend, Penarth and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Internet | |
| Caerphilly |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
-
Ed Morris
(@edmorrispt) reported
from
Cardiff, Wales
Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
-
Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
-
Paul Burnell
(@Paulyb65) reported
from
Cardiff, Wales
@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
-
𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
-
Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end
-
Jordan
(@welshcuriosity) reported
from
Cardiff, Wales
Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
-
Joshua Watson
(@josh_wats09123) reported
from
Barry, Wales
@virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia
-
Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me
-
Leanne Everest 🙏❤ 🌈 🦄
(@reddevil1975) reported
from
Barry, Wales
Hello @virginmedia how can I contact you urgently I don't have time to do this online but this is a urgent enquiry .My move to temporary accommodation has been delayed and you are due to cut off connection tomorrow . Please please help me stressed to the max I need help asap !!!
-
Justine
(@Justine_F1) reported
from
Cardiff, Wales
@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
-
Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
@virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.
-
squeaks
(@dodo1960) reported
from
Cardiff, Wales
It would be easier to get blood out of a stone that get password help from #virginmedia
-
Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best
-
MarcB
(@555Husker) reported
from
Cardiff, Wales
@virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.
-
Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
-
Ariane
(@MissAzzaB) reported
from
Cardiff, Wales
Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff
-
Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺
(@ivinsp) reported
from
Cardiff, Wales
@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
-
damian Kerlin 🏳️🌈
(@damianKerlin) reported
from
Cardiff, Wales
@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?
-
Behnaz
(@behnazakhgar) reported
from
Cardiff, Wales
@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Reece
(@joereecedrums) reported
@virginmedia Hey! Just received my new phone from VM but was told to contact customer care as I wish to change my number and get a new one, can you advise!?
-
Vit
(@VitiligoFanatic) reported
@virginmedia Yes I did. No issues in my area and I have done all the restarting procedures. Still no luck in connecting to the internet.
-
Eddie O'Brien
(@eddieobrien71) reported
@virginmedia Sick and tired of calling your service team to just do the same thing and never resolve the issue
-
Helen Peers (was Partridge)
(@Hpsaucy515) reported
@virginmedia LE3 area but we can be anywhere and we have poor coverage. Was fine until you merged with O2 x
-
Donald McNicol
(@DonaldMcNicol) reported
@VirginMediaCorp Virgin Media are emailing me contract details for one of your customers, obviously got the wrong email address. Can you DM me for the details to correct this please. Or provide me with a contact support email address to provide the details.
-
Rosie Lethbridge
(@Rosieleth32) reported
@virginmedia Oh no indeed. Many times and we are still no closer to a resolution, just another date added that we are mean to sit and wait for... anything you/the team can do because this is beyond ridiculous. I thought a new customer would be treated as royalty to win their business!
-
Matthew
(@Mat_Jam_Ca) reported
@virginmedia No. According to the service status, there is nothing wrong, but an engineer who visited yesterday confirmed that there is no power in the cable between our house and the cabinet. Another engineer was supposedly prioritised to come to us today to fix it, but hasn’t shown up. 😡
-
Matthew
(@Mat_Jam_Ca) reported
@PaulHos93404413 @virginmedia I’d cancel. Had a total loss of service since 11:30pm on Wednesday night. Engineer due to attend today between 8am-1pm and they haven’t shown. Trying to phone them is a joke. Complete and utter crap customer service. Worst I’ve experienced.
-
Damian Howe
(@_munimula_) reported
@nonangrybiker @virginmedia Yep, that's why i left to go to Sky. They are only new customer focused. Shame as their broadband is better speed
-
andy blythe
(@andykb999) reported
@virginmedia Some context would help to set expectations rather than faceless time changes … can you correct the services affected please