Virgin Media outages and service status in Pontypridd, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
- The most recent signal from this area was received Jul 24, 10:06 PM GMT+1.
- Total Blackout (44%)
- Internet (33%)
- Wi-fi (18%)
- E-mail (5%)
The latest reports from users having issues in Pontypridd come from postal codes CF38 and CF37 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Pontypridd, Blackwood, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Pontypridd
|
5 days ago | |
|
Cardiff
|
Total Blackout | 6 days ago |
|
Cardiff
|
Internet | 6 days ago |
|
Cardiff
|
Total Blackout | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Virgin Media Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!
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Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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mz f Drennan (@mz_drennan) reported from Cathays, Wales@virginmedia you ,mean the awful service you usually provide is even worse,,
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Hazel (@Tweet_Hazel) reported from Cardiff, Wales@virginmedia Im not really comfortable discussing my account in public. Can you message or email me. This is not great customer service.
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Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales@virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?
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stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
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Jordan (@welshcuriosity) reported from Cardiff, WalesUpgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
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This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cardiff, Wales@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@virginmedia do you have issues in CF83 ? Our business broadband is down again.
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Leesa Edwards (@LeesaEdwards1) reported from Cardiff, Wales@virginmedia Not been in touch because nobody will answer phone. No problem not resolved. It’s a billing issue
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Jambo🏴 (@Cluchman1) reported from Treforest, WalesVirgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia
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Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, WalesBeen lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage
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Sunny Rupalia (@RupaliaSunny) reported from Penarth, Wales@virginmedia have the worse broad band service....customer service is a shambles and all.
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Stuart Ropke (@stuart_chc) reported from Cardiff, Wales@eggynewydd @virginmedia Dismally slow. Yes.
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David Tibbs (@tibbo133no) reported from Cardiff, Wales@virginmedia I trust I will be reimbursed something as a loyal customer due to your shocking coverage of the rugby on BT Sports tonight making it unwatchable with no appologies or answers
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LK (@LaurenKetchley) reported from Cardiff, Wales@virginmedia @garyketchley Yes was told a manager would call us and it never happened …
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Dom Silva (@DomSilva2) reported from Cardiff, Wales@virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia My original package wasn't due to end until July 22. I've spoken to every department you have, over & over again...I go over the same old explanation with your people every single time & still, nobody in your company will help...I've spoken to over 3 managers & still nothing!!
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David Tibbs (@tibbo133no) reported from Cardiff, Wales@virginmedia trying to watch the live rugby on bt sport is impossible and painful with all the flickering from the feed you are sending out, this has happened the whole of the first half with no appologies or rectifying the problem, any chance of sorting?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EL Divo. (@EugeneLeach) reported@Rugby_Scoop @virginmedia Typical arrogance of ex All Blacks,🤡when we were beating them,they had plenty of excuses. Irish analysts also highlighted the many handling errors of the Irish team. 6 clear turnovers prevented,blatant knock on,we're we had 3/1 overlap,penalty try ? 1st Yellow was 20minute red🤡
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Sinead Nash (@nashs) reportedThank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄
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RK8 (@Rahul_Kotecha) reported@virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service
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Dr Sonali Misra (@MisraSonali) reportedHolding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia
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Elaine McIntyre (@Elycat) reportedIs @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down
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Blade _666 🇬🇧 (@Blade6665100153) reported@trapdoor456 @virginmedia I switched to youfibre, no hassle so far 👌 never drops speed
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Debbie Rudd (@DebbieJRudd) reported@Jennababes @virginmedia My phone contract was wth 02 then obv merged with Virgin and the customer service is crap! I can’t even get on my account to see usage etc. The man in 02 said we know it’s an issue, I can look and tell you your usage, no, sort your ******* website out so I can see it myself 😡
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kieran Phillpot (@K_Phillpot) reported@virginmedia shocking shocking behaviour from your colleagues on hold for 26 mins then I explain my issue your guys just hang up??
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Robby Yung ⦿⦿⦿ (@viewfromhk) reported@0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.
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Shahar Mor (@ShhrMor) reported@Rugby_Scoop @virginmedia TBH, I'm not sure what POM wants. Would he rather the ref penalized the Irish for these "minor" breakdown infringements? His "coaching" actually helped Ireland slow the ball down without being penalized. Not to mention at least 3 yellows that were not given to them...