Virgin Media Outage Report in Treforest, Rhondda Cynon Taf, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Treforest, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treforest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Treforest, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Penarth, Blackwood, Dinas Powys, Caerphilly, Pontypridd, Rhondda, Bridgend and Hengoed.
City | Problem Type | Report Time |
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Internet | ||
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TV | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Treforest, Wales
Latest outage, problems and issue reports in Treforest and nearby locations:
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mz f Drennan (@mz_drennan) reported from Cathays, Wales
@virginmedia you ,mean the awful service you usually provide is even worse,,
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Steve George🏴 (@George66Steve) reported from Cathays, Wales
@virginmedia And if it's 'some customers' it's an awful bloody lot of them!
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rose allen (@roseall87907765) reported from Cathays, Wales
@virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !
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Steve George🏴 (@George66Steve) reported from Cathays, Wales
@virginmedia It's not intermittent, it's completely down in CF23.
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Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, Wales
Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage
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Michelle (@msb1302) reported from Treforest, Wales
@virginmedia Nope still down and isn't just me in the area.
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Jambo🏴 (@Cluchman1) reported from Treforest, Wales
Virgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia
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Graham Findlay FRSA 🏴🇪🇺 (@FindlayEquality) reported from Cathays, Wales
@rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.
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Jonny Ex 🏴 🇬🇷 (@jonny_ex9) reported from Cathays, Wales
Imagine my shock that @virginmedia is down AGAIN. Please fix it
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales
@virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?
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Dr Chris Inglis (@ChrisSwinglis) reported from Penarth, Wales
@GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.
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Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales
@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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Stuart Ropke (@stuart_chc) reported from Cardiff, Wales
@eggynewydd @virginmedia Dismally slow. Yes.
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amanda roberts (@amandaroberts10) reported from Cardiff, Wales
@virginmedia is there a problem in the CF23 area ... no WiFi??
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Christina Macaulay (@macauc01) reported from Cardiff, Wales
@virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales
@virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales
Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.
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Rob Downer (@NobbyD27) reported from Cardiff, Wales
@syeporter180 @virginmedia Cancel the contract and go to Sky
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This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cardiff, Wales
@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England
Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Rich B (@RoadieRichB) reported
@O2 any support available? @virginmedia have completely locked me out of everything because of your merge and I really need to speak to someone at o2
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entrustTMF (@entrustTMF) reported
@virginmedia Wonder if you can help? Does the Virgin Media Service chat on Whatsapp still work? I've used it successfully in the past I sent a message on Friday morning-but haven't had a reply or acknowledgement since If it just takes time-that's fine-but would like to know
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Dezza (@DezzaMUFC) reported
@virginmedia any reason why we can't sign in to my virgin media , just goes around in circle asks you to verify an email then takes you back to login screen to do it all over again been like that over a week now. Tried app and browser same thing
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Myles Fitzpatrick (@mylesfitz) reported
@virginmedia We will see. Pretty terrible start so far, still can’t link my Virgin Media account so can’t see anything which you blamed on an outage even though I couldn’t access it when I signed up - asked the rep to send me text message updates but you’re sending them all to my wife…
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Tom (@Howden10) reported
@mylesfitz @virginmedia Worst customer service you'll ever experience when you try and sort it too. Just jumped ship to sky me.
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Jamie (@Jamie_Badman) reported
@ELPigeon45698 @virginmedia What was the fix for this please? I've got same issue. Virgin media app says not available and I can't log into the sky sports tv app via the virgin log in. What's changed?
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David Marjoram (@PlannerMarj) reported
@Safc1879_ @SkyUK @virginmedia Been piss poor mate. Not impressed.
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Liam (@Safc1879_) reported
@PlannerMarj @SkyUK @virginmedia Sounds like an issue somewhere. I've barely had an outage in 5 years
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Colinbut66 (@colinbut66) reported
@virginmedia virgin media down again biddulph again