Virgin Media outages and service status in Treforest, Wales

Problems in the last 24 hours in Treforest, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treforest, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Treforest, Wales

The most recent Virgin Media outage reports came from the following cities: Caerphilly, Cardiff, Pontypridd, and Blackwood.

City	Problem Type	Report Time
Caerphilly	Wi-fi	4 hours ago
Cardiff	Internet	4 days ago
Cardiff	Internet	4 days ago
Pontypridd	TV	4 days ago
Cardiff	Total Blackout	5 days ago
Cardiff	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Treforest, Wales

Latest outage, problems and issue reports in Treforest and nearby locations:

• 
  Pauline Lomax (@RedhillsAnnie) reported 42 seconds ago from Cardiff, Wales

  @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

• 
  ANDREW JUDD (@cardiffrebel) reported 5 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  David Tibbs (@tibbo133no) reported 10 minutes ago from Cardiff, Wales

  @virginmedia I trust I will be reimbursed something as a loyal customer due to your shocking coverage of the rugby on BT Sports tonight making it unwatchable with no appologies or answers

• 
  Pauline Lomax (@RedhillsAnnie) reported 18 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  ANDREW JUDD (@cardiffrebel) reported 19 minutes ago from Pontypridd, Wales

  @SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?

• 
  Darren Coomber (@Dazc090861) reported 24 minutes ago from Cardiff, Wales

  @virginmedia In Dec, you sent an email thanking me for making changes & what I'd get from now on & it'd cost over twice as much as I was paying. I never asked for any changes & in one of the many, calls I've made, I was told that your Oomph bundle department had shut around the same time.

• 
  Leesa Edwards (@LeesaEdwards1) reported 26 minutes ago from Cardiff, Wales

  @virginmedia Not been in touch because nobody will answer phone. No problem not resolved. It’s a billing issue

• 
  Rob Downer (@NobbyD27) reported 26 minutes ago from Cardiff, Wales

  @syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end

• 
  Tim Burns (@TimmyGrunt) reported 26 minutes ago from Cardiff, Wales

  Anyone suffering internet outage from @virginmedia ??

• 
  squeaks (@dodo1960) reported 28 minutes ago from Cardiff, Wales

  It would be easier to get blood out of a stone that get password help from #virginmedia

• 
  Simon Hughes (@hugemassiff) reported 32 minutes ago from Cardiff, Wales

  @virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 33 minutes ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  Sam Tempest (@SATempest) reported 36 minutes ago from Cardiff, Wales

  @virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks

• 
  Chloe coy (@Chloe_coy_) reported 45 minutes ago from Penarth, Wales

  @virginmedia @Chloe_Co I have checked the service status and it’s showing no faults but we have only a few minutes of connection before it goes off!

• 
  Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported 46 minutes ago from Cardiff, Wales

  Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🏉Gareth Lloyd 🏉⚽️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GarethLloyd18) reported 46 minutes ago from Cardiff, Wales

  @virginmedia awful customer service

• 
  Dr Chris Inglis (@ChrisSwinglis) reported 50 minutes ago from Penarth, Wales

  @GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.

• 
  Jessica Venn (@Jessybell1988) reported 53 minutes ago from Cardiff, Wales

  @virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?

• 
  LK (@LaurenKetchley) reported 59 minutes ago from Cardiff, Wales

  @virginmedia @garyketchley Yes was told a manager would call us and it never happened …

• 
  Andrew Wilcox 🛖 Shedified (@unclewilco) reported 59 minutes ago from Penarth, Wales

  Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Cook (@utarg) reported 6 minutes ago

  @virginmedia I didn't pay for this service to watch matches on my phone

• 
  D.G (@DMGoodman1989) reported 7 minutes ago

  @virginmedia Ok so no sky sports+ available to watch on my Virgin TV. I’ve tried to log into the sky sports app however my Virgin02 ID is not recognised and will not allow me to me to sign in!! Shambles the game kicks off in 4mins!!

• 
  Gooner85 (@Arsenal_18886) reported 9 minutes ago

  @D4N7O @virginmedia It’s not working on sky either

• 
  Graeson Laitt (@Laitty) reported 12 minutes ago

  Is anyone else having problems with Sky channels through Virgin Media today? We’ve got a message saying there’s a problem with the service, but it’s not very clear what the issue is. Just wondering if it’s affecting other Virgin Media customers as well? 📺 @virginmedia #Sky

• 
  JS (@shezzey) reported 12 minutes ago

  @bmstewart2004 The modern equivalent of **** Turpin,I've successfully switched to Virgin Media after 20 yrs with Sky who demonstrated less than zero customer retention acumen F*ck em.

• 
  Jack 🎗️🧡 (@cix_stormrage) reported 13 minutes ago

  @IainSankey @virginmedia Yes, that’s a standard line. It worth saying you want to leave. The you usually get through to someone who can help.

• 
  Richard (@RHawkins05) reported 13 minutes ago

  @virginmedia yet again your service doesn't live up to the advert, £90 per month and yet again the interactive services don't work.......

• 
  dharam mehta (@dharamm19) reported 14 minutes ago

  Hi There, can someone please advise what is going on with the internet services issue? It's offiline since yesterday and was advised, it will up by today,it's not yet up and now it says, Status outage Identified and Raised Estimated fix time 21 August at 15:08. @virginmedia

• 
  Runningman (@frankieJnr66) reported 15 minutes ago

  @virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?

• 
  Jai Tan (@JayTinl33) reported 17 minutes ago

  @cmwba @virginmedia absolute bollox service and support ,considering how much we pay for this. this is what happens when american corporations buy uk companies #virgjnmedia