Virgin Media outages and service status in Queensbury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Queensbury, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 4, 12:52 PM GMT+1.
- Internet (67%)
- Wi-fi (19%)
- Total Blackout (8%)
- E-mail (4%)
- TV (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Queensbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Queensbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Queensbury, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Rochdale, Batley, Bradford, Huddersfield, Yeadon, Cleckheaton, Littleborough, Nelson, Brighouse, and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Internet | 6 hours ago |
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Halifax
|
Internet | 9 hours ago |
|
Halifax
|
Internet | 10 hours ago |
|
Halifax
|
Internet | 1 day ago |
|
Rochdale
|
Internet | 1 day ago |
|
Halifax
|
Internet | 1 day ago |
Nearby cities with recent reports
12 recent signals
6 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Queensbury, England
Latest outage, problems and issue reports in Queensbury and nearby locations:
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Nadeem (@nadeem030986) reported from Rochdale, England@virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡
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James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Barry (@Barry80901949) reported from Bradford, England@virginmedia I’m on Microsoft edge & have copied the link. Still nothing give me a contact number to actually speak to someone. On Saturday my wife was promised a resolution by Tuesday( today). Is this yet another lie ?
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That Heaton Mess (@GavHeaton) reported from Bradford, England@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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Scott Moseley (@roslers_vest) reported from Rochdale, England@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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David (@DavidWildJnr) reported from Milnrow, England@virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Abdullah Mulla (@a8dullah_mulla) reported from Heckmondwike, England@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Lauren🥃🎓📖 (@laurenpoche) reported from Rochdale, England@virginmedia no TV or internet all day. Even my phone internet been playing up, hardly had that as I'm on 02, which you are partnered with. 10am tomorrow it says to be fixed now, no other updates on the issue or help. Very poor.
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Jordan (@jordfcs) reported from Bradford, England@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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FanExperienceCompany (@FanExperienceCo) reported from Wibsey, EnglandIf self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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anne l (@annie7hudds) reported from Fenay Bridge, England@virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page
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Christian Oldcorn (@oldcornc) reported from Thornton, England@virginmedia please help me get some WiFi boosters/pods. Website gives me a number to call but then menus keep chucking me out! Please help
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Simon Day (@SiDay14) reported from Dewsbury, England@virginmedia Did you even read the thread?? Now you want me to complain about an issue I’ve complained about several times already? The whole point is your pathetic response to issues!
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Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Dyer (@KarlDyer15) reported@virginmedia maybe have the thickest staff known to man, my dad has issues from there end accessing his emails. They can send a complaint acknowledgment to his email he can’t access. May as well say you can’t be arsed to do your jobs! #clowns
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Helen Mildenhall (@helenmildenhall) reported@virginmedia I sent an email complaint to Virgin Media on behalf of my late father’s estate about his Virgin Media account, then got a reply from the O2 resolution team addressed to my father not me saying they can’t find his O2 account - but it was Virgin Media.
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Ravi Pal (@ravipal1214) reported@virginmedia customer. Activated 24 July on Gig1. Nine days in: WiFi works in one floor of my house, upload is 40% below spec on router, I’ve been told I cannot order the equipment needed to fix it. 90 minutes on chat today produced a £5 offer and a suggestion that I cancel. Detail below. 🧵
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🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reportedWhy can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.
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Militia Matt (@DrealSMAK) reported@PaulTurner140 @virginmedia Oh I know this. I did DM and they’ve given some instructions. If those don’t work I’ll be gone. Can’t be paying for rubbish service
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Mrs Robertson 🏴 (@sharonbabes1) reported@virginmedia why is your website down for payment promise? Sharon
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Paul Turner™ (Personal) (@PaulTurner140) reported@virginmedia I‘ve now been waiting 72hrs for a response. When Might I get a reply / resolution?
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lyndsey buchanan (@lyndzb1990) reported@virginmedia why is it so difficult to speak to customer service? Chat isn’t replaying and I’ve been hung up on and ignored twice. I have a complaint but I suppose if you ignore me you don’t have to deal with it 👌
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Sam Sheehan (@SamanthaJane_H) reported@virginmedia I have messaged. I have taken days off on multiple occasions to wait in for engineers to attend. I was assured that due to external works I would not need to be in today, however the issue STILL has not been fixed despite assurances it would be sorted.
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Mr. Cold (@Javier_Cold_) reported@virginmedia JAJAJAJAJA that must be a joke. In the complaint, your colleagues said they will train the staff better HAHAHA Train better to make it less noticeable. It is a shame how @virginmedia went from a great supplier to a pathetic one.