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Virgin Media

Virgin Media Outage Report in Queensbury, Bradford, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Queensbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Queensbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Queensbury, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Huddersfield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, Pudsey, Nelson, and Rochdale.

CityProblem TypeReport Time
Halifax Internet 1 hour ago
Bradford Internet 4 hours ago
Halifax Internet 7 hours ago
Halifax Wi-fi 8 hours ago
Halifax Wi-fi 10 hours ago
Batley Wi-fi 11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Queensbury, England

Latest outage, problems and issue reports in Queensbury and nearby locations:

  • KatGreig
    Katie Greig (@KatGreig) reported from Bingley, England

    I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience

  • EsBeeEn
    Simon Baines-Norton (@EsBeeEn) reported from Ilkley, England

    @virginmedia It's not about stopping one piece of mail, but how many of these you've sent out. Unnecessary, a total waste and just shows a total disregard for environmental issues. Please think about these things more.

  • cgagg
    Carl. (@cgagg) reported from Birkenshaw, England

    People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.

  • CraigTheGuard
    Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas

  • Aftab147
    Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • Aftab147
    Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.

  • wilcock_steve
    steve wilcock (@wilcock_steve) reported from Rochdale, England

    @virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet

  • paulstas2
    Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports

  • Nw38Wilson
    nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh

  • nobby1979
    Nobby (@nobby1979) reported from Bradford, England

    @virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄

  • CraigTheGuard
    Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    @virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.

  • RubbermanPaul
    Paul Barton (@RubbermanPaul) reported from Rochdale, England

    @virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡

  • KEANEholland
    keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • nobby1979
    Nobby (@nobby1979) reported from Keighley, England

    @virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday

  • ScottShaqNelson
    Scott Nelson (@ScottShaqNelson) reported from Keighley, England

    @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

  • CraigTheGuard
    Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • paulstas2
    Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MidniteKaos
    Simone (@MidniteKaos) reported

    @virginmedia Em it’s fine thanks, finally got a call from someone who after cpl months of trying resolved the issue Apart from that guy Bill Wilson the service been shocking. Like appreciate you’ve responded but I tweeted several days ago!!!!

  • Daneravnos
    Will (@Daneravnos) reported

    @virginmedia @virginmedia what a shower of 💩 three months for an installation tut tut well I’ve now gone to sky, you had your chance and you blew it. I’ve been with you since 2003. What has happened to Virgin they have gone down hill.

  • newsmulg
    John Mulgrew (@newsmulg) reported

    @RobertMulligan5 @virginmedia There's never any 'issues' on the Virgin outage map, too.

  • sduffy10
    Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • Claudette966
    Claudette Hewitt (@Claudette966) reported

    @virginmedia Apology accepted. Service is back on.

  • Link_SSZ
    Ian Rabone (@Link_SSZ) reported

    @virginmedia What's going on with your mobile network? Its been days of my signal completely dropping out and having to wait minutes before the signal comes back, cant even use the mobile broadband.

  • ronnyboy71
    Ronald Timmons (@ronnyboy71) reported

    @virginmedia Can't get an engineer to attend why we had poor broadband service for a year. But after we cancel send an engineer within a week to collect the old equipment. What a terrible company you have become

  • stevecox2008
    Steve Cox Esq. (@stevecox2008) reported

    @virginmedia It’s been better - but some occasional issues with streaming via smart TV apps and phone speeds.

  • rmmsmith
    Robert Smith (@rmmsmith) reported

    @agmshankar @virginmedia Same with me Giri, service quality and reliability in inverse proportion to size of monthly bill. VM very difficult to contact

  • Biggleboggle3
    Biggleboggle (@Biggleboggle3) reported

    @virginmedia Well my contract changed 8 Jan 2021. The first month was an odd figure to allow for change mid-month. The 2nd month £86 which was correct. Now its £90. I was assured the new contract would remain the same and it included latest price change. Can't get any help on the phone