Virgin Media Outage Report in Queensbury, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Queensbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Queensbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Queensbury, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Huddersfield, Halifax, Batley, Bingley, Rochdale, Dewsbury, Cleckheaton, Liversedge, Keighley, Mirfield, Shipley, Brighouse and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Huddersfield |
Internet | |
| Bradford |
Wi-fi | |
| Bradford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Queensbury, England
Latest outage, problems and issue reports in Queensbury and nearby locations:
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peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia It says no problem in this area ....
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I’ve rung 3 times now and the phones been put down on me when I’ve given my postcode. Can someone contact me please? 😡😡😡
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Carol 🐝
(@cazatmacs) reported
from
Rochdale, England
@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @BigbadJohnny34 This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @virginmedia JGS - You can do nothing. You have no access to my account as you often say. You will tell me to call CS on 789 and therein starts the problem. They offer service they can’t or won’t deliver. They are rude. Other than that, read my comments & tweets for detail.
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Nikhil Judge
(@NikhilJudge) reported
from
Hounslow, England
@virginmedia Dont use the virgin router switch off wifi buy another router and use the virgin one as a modem. I did this at another property and its fixed all my issues apart from the dns issue. Thats an issue due to the way the virgin router works
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@GameOver0197 @virginmedia @bt_uk This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @hickeydave1 I’m no longer interested in your complaints code, after all you weren’t interested in my complaint when it occurred. I’ve left and see no further satisfaction to be gained from your process. I will get huge satisfaction from telling anyone who will listen how poor @virginmedia is
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia I will do 👍🏽 I'm an idiot for leaving in the first place 😂
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@nickkingone @virginmedia The @virginmedia customer service and product is definitely the joke
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @lostinpost DC - perhaps you or your manager should call the CS team on 789 as a mystery customer. You might begin to understand what a liability to the @virginmedia organisation they are.