Virgin Media Outage Report in Queensbury, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Queensbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Queensbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Queensbury, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Bradford, Huddersfield, Rochdale, Liversedge, Dewsbury, Halifax, Keighley, Brighouse, Batley, Mirfield and Shipley.
City | Problem Type | Report Time |
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Phone | ||
Wi-fi | ||
Internet | ||
Internet | ||
TV | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Queensbury, England
Latest outage, problems and issue reports in Queensbury and nearby locations:
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Eric Hudson (@erichudson1984) reported from Bradford, England
@virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service
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JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Nobby (@nobby1979) reported from Keighley, England
@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
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joe brownbill (@joebrownbill) reported from Wibsey, England
@virginmedia I have a full media package and need to reduce down to internet only.
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Nobby (@nobby1979) reported from Bradford, England
@virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄
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Subham mukherjee (@msubham03) reported from Huddersfield, England
Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews
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joe brownbill (@joebrownbill) reported from Halifax, England
@proudtgirl @virginmedia It's a truly awful system
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England
Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports
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David Shaw (@davidjfshaw) reported from Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
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Adam Findlay (@SaltBrewAdam) reported from Bradford, England
I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Anthony (@AnthonyyBurke) reported from Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Carl. (@cgagg) reported from Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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Simon Baines-Norton (@EsBeeEn) reported from Ilkley, England
@virginmedia It's not about stopping one piece of mail, but how many of these you've sent out. Unnecessary, a total waste and just shows a total disregard for environmental issues. Please think about these things more.
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Eric Hudson (@erichudson1984) reported from Bradford, England
@virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Kay 💕 (@Scarlet_Witch27) reported from Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alper Ahmet (@alper1990) reported
@virginmedia Exactly my point. Which is why it feels like I have been fobbed off with a lie because Virgin can't be bothered to resolve it for me. I have been through Apple's support. My apple ID is fine, the phone is fine as I have put another sim in the phone and it activated.
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Axelle (@axelle_ldn) reported
@virginmedia It’s wifi, the lights become red or green and blinking. I always check the page and find there are issues, every day. I always run the tests and restart my hub, then register or report it. Right now it’s solved, but the problem is that it happens every day...
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Daniel Rose (@danmart38) reported
@virginmedia What's the point of having voicemail if it takes 10 rings to activate? Why would anyone hold on for that long? And you claim it can't be changed due to new DOCSIS system u r implementing without advising your customers. RIDICULOUS SERVICE
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Nick Blackwood (@nblackwood2703) reported
@virginmedia Yes. Constantly and all comes back saying it’s fine. Also do reboots but problems still exist. I also check the connect app and it says it’s “great” in every room but speed check app says otherwise and performance is poor.
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Paul Adams MBE (@Kingswood_BC) reported
Appalling customer service from @virginmedia been waiting 4 days for them to correct their mistake with transfer of ownership on son's phone, cannot even get PAC code as they have deactivated his phone.
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Mr Market FI (@Jonatha68610525) reported
Another day with #virginmedia and another day of dreadful internet and lousy customer service.
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🦋Nicola Warburton🦋 (@SueSueHeck9) reported
@virginmedia Again, thank you. I realise that lots of people are trying to help, but I would like to be kept updated with what's going on, please. Otherwise it feels like nobody is actually dealing with it.
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Cpat (@Cpat81043530) reported
@Dheano @leerobson23 @virginmedia I've had that email too. Speeds dropped to 40mbps on ps4 with a wired connection the other day had to reset it all which fixed it for a bit then last night it started buffering then about 20 minutes later all just cut out for a good half hour. Be no good if on WL
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Lee Robson (@leerobson23) reported
@Cpat81043530 @Dheano @virginmedia Wireless issues can be external problems but wired connections shouldnt exist unless there’s an issue outside the property
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Joe Phillips (@Thetinymind) reported
@virginmedia It’s been intermittent since about July. It goes off between 10-20 times an hour. Sometimes for a minute or two, sometimes for about 20 minutes. When it is running, we get speeds up to 5mpbs and we can’t get through to actually talk to anyone, hence the complaint.