Virgin Media Outage Report in Drighlington, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Drighlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Drighlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Drighlington, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Cleckheaton, Wakefield, Liversedge, Batley, Bradford, Huddersfield, Halifax, Mirfield, Keighley, Shipley, Brighouse and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Dewsbury |
Internet | |
| Dewsbury |
Internet | |
| Cleckheaton |
Total Blackout | |
| Leeds |
Internet | |
| Dewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Drighlington, England
Latest outage, problems and issue reports in Drighlington and nearby locations:
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginnightmare @virginmedia I’ve gone to @BBCWatchdog you should do too! And the more of @virginmedia customers complain they might have to actually do something! And to stop their so called customer services lies! They need to held accountable for what they do and in many cases don’t do.
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Rob Billson
(@robbill) reported
from
Halifax, England
@virginmedia I have spent more than an hour in the last couple of weeks waiting for people in your "customer service" sections to answer my calls. I was trying to upgrade my package after the end of a current contract. But forget it, I'll spend my money elsewhere.
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Julia Taylor
(@JulzMTaylor) reported
from
Huddersfield, England
Anyone else in #Huddersfield having problems with their #VirginMedia @virginmedia
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I submitted a complaint form yesterday but I’m unsure if it was sent. I never received a ref number so I do doubt if it submitted successfully,
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jim petticrew
(@jimp1822) reported
from
Leeds, England
@virginmedia , what a terrible service, without broadband again, been over a week now customer service non exsistant. Looks like I’ll be giving @skyUK a call
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scott
(@74Scottclarke) reported
from
Wakefield, England
@virginmedia customer services an absolute joke they will not take notice on messenger & insist I follow there instructions on booster that they sent yesterday
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia There is an SNR issue in my area,been going on since May, logged a complaint or two in regards to the matter, and it still goes down. Customer service team don't seem to care about it and just tell me to sit and wait for it to come up. Nothing they can do help me. 😠😠
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia Yes both wired and wireless items are not working. I have rebooted the router and it makes no difference im still on hold as well we are now hitting the 45 minute mark!!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You talk about SLA what about telling and training your staff about SLA and not to blatantly lie to customers in order to end and move on to the next customer... why can’t you lt do that! Instead of pontificate to me as a customer on SLA guidelines!
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Alistair
(@Alistair_____xd) reported
from
Leeds, England
@virginmedia It is for my boradband connection, I already have a complaint logged about it, just sick of spending my life on hold to you guys.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have attempted to do this, but due to my internet connection being down, I was unable to talk to anyone
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have tried everything when it comes to the connection, this is an SNR issue at the exchange meaning my internet intermittently fails. I have been told there is nothing I can do to restore my internet connection apart from getting my internet from another provider
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I want to discus my complaint with someone, you guys are constantly breaking promises, I've spent way too much time trying to sort this out now.
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@BBCWatchdog Virgin Media - great when it works, and super quick. However, lots of outage, awful customer service and no form of compensation for prolonged loss of service despite promises. I will not be renewing at the end of the contract!
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Joseph Hardcastle
(@josephhtfc13) reported
from
Huddersfield, England
@virginmedia @kempsapey It’s not working , sort it out
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
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James Nemeth
(@James1Nemeth) reported
from
Leeds, England
@virginmedia 2nd weekend in a row where there is a problem in my area with the Internet! This is ridiculous
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Michelle B
(@shellbennett) reported
from
Huddersfield, England
If you're trying to watch via red button on Virgin media you can watch on a tablet via Sky Sports app. Use your VM account login via the Virgin Media UK login option on Sky Sports app login #htafc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucian Reika
(@lucian_reika) reported
@virginmedia Why can’t you have a normal customer service like other companies
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Nick Thompson
(@Nikolai34) reported
@virginmedia No have filled out a complaint form asking you to contact me. I assume that means I'll get a call. Although you say the problem is resolved now so maybe I won't. Note to reader: it's still not resolved. Still dropping off.
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Jeff Bedford
(@JeffBedford) reported
@virginmedia Thank you for replying but 30% increase over 2 years is milking customers. I pay £110 a month for a package that new customers can get for £60 , reward for being a customer for 20 yrs plus , this is the final straw
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Dhi
(@ux_plain) reported
@virginmedia You are now the 9th person who works at @virginmedia to say sorry. But sorry doesn't resolve the problem does it?
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its_terryball
(@ITerryball) reported
@virginmedia @BlokeWorking And don't forget how much they must spend on overtime paying their engineers to get the virgin service back up AGAIN as you only get a day or so when it works before it breaks again.
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M.Quinn
(@Bilko3012) reported
@virginmedia I also tried this as well and got caught in a loop of being asked my first name and if was a new or existing customer or virgin and or o2. Every time I select existing customer of both I go back to the start of being asked for my name
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JohnWatson73
(@Watson73John) reported
@virginmedia @BlokeWorking They've just put up my broadband by 27%. CPI+3.9% but not on the amount I pay each month but the higher amount I would be paying before the new customer discount from last year. Chancers!
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Normal working bloke 🇬🇧
(@BlokeWorking) reported
@RealKaiHarrison @virginmedia I agree. I've been looking into this and there are great offers right now on alternative broadband providers. Virgin Media treat their loyal customers with contempt by raising prices. I called them last year to get a new subscriber price and they said no. New customers only!
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andrew mckinna
(@andrewmac_09) reported
@virginmedia I’m not prepared to go through the story again, but I was promised a call back from your Complaints team within 72 hours & this hasn’t happened. Just not good enough!! Will bd looking at other service providers when my contract expires this year
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Chris Dare
(@ChrisDare01) reported
@virginmedia how long is the queue for live chat, so far today waited for 6 hours to be connected!? #shocking service