Virgin Media Outage Report in Meltham, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Meltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Meltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Meltham, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Cleckheaton, Leeds, Liversedge, Oldham, Batley, Huddersfield, Halifax, Mirfield, Brighouse, Heckmondwike and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Dewsbury |
Internet | |
| Dewsbury |
Internet | |
| Cleckheaton |
Total Blackout | |
| Leeds |
Internet | |
| Dewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Meltham, England
Latest outage, problems and issue reports in Meltham and nearby locations:
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
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geoff george
(@ggfeb62) reported
from
Oldham, England
@BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾
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Marcus UK
(@MarcusUK5) reported
from
Leeds, England
When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia
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Jason Hemingway.
(@BesaJason) reported
from
Brighouse, England
It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
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Louis Sharpe
(@LouisJSharpe) reported
from
Leeds, England
@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
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Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Matt 💙
(@Hoiskiez) reported
from
Ashton-under-Lyne, England
@aaronbentley89 @TalkTalk @virginmedia Oh no, you didn’t go with Talk Talk did you? Awful service from my experience too! 😖
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Ben Turner 💥
(@AdventuresofBT) reported
from
Leeds, England
@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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Chris Jay
(@CJay69) reported
from
Brighouse, England
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia We got this too ... where do you live? ... because we lost our signal all day from waking up at 5am till 6pm Friday literally immediately before this happened!
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia OL2 here .. did you lose your signal prior or is this a coincidence 🤔
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Hassan Farooq
(@hass770) reported
from
Leeds, England
@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Broughton
(@Dan_Broughton) reported
@virginmedia We resolved one contract but my girlfriends contract is still an issue
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RanAggr⎊☄
(@RanAggro) reported
Man, you suck @virginmedia. Making me deal with some bullshit at 8am on a Sunday. Told this would be dealt with this coming Tuesday, only to wake up to an email saying they're doing it today. No warning of a date change. This is why I've cancelled. Your customer service is trash.
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Cllr Simon Thomas
(@GarfieldThomas) reported
@virginmedia Why should I have to speak with Retentions EVERY TIME my contract price goes through the roof!!! This is a seperate issue to the fault cometely
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BIGSTEVO87
(@bigstevo87rfc) reported
@virginmedia Yeah saying there is a connection issue, this is the 3rd time this week
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Ffy S ❤️🏴❤️🐘❤️🌻
(@FfyX) reported
@virginmedia @virginmedia really do need to sort out their customer service to allow customers to leave. This is a shambles. So you know, I’m not paying a penny. We unplugged out TiVo box on 28/2 having paid up to that point. I’ve told #virginmedia several times I’m cancelling.
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David McBride FCCT
(@davidmcbride1) reported
@virginmedia It wasn't a promotional code - it was the standard price rise in March. I was told twice though that it would not apply to my account. I've put in a complaint - is that the best way to sort it?
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Hugo Raulet
(@HugoRaulet) reported
@virginmedia Naa, too much faff. I'll send the contract by post with the word "cancel" as per instructions found somewhere on your website.
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Karla Heywood ✨
(@KarlaDaniellex) reported
@virginmedia Thanks but it was 05/03 and I don’t want to risk going into another month. I don’t even need to be contacted I just want to cancel everything
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RanAggr⎊☄
(@RanAggro) reported
@virginmedia No, it's regarding picking up a router from a cancellation that happened nearly 2 months ago. The fact you've changed the date to today, a Sunday, with zero prior warning, is wholly inconvenient and incredibly frustrating. Why have you created a problem for me to fix?
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🌱⚡🇬🇷 Spartan Goddess 🇺🇦😺 ♏
(@spartan_goddess) reported
@virginmedia None change till June. I went onto my account to try & changed the date of a technician to change my phone to fibre but couldn't. Dud that by phone. Could that be it? How do I change it back? Nothing has changed except an extra charge! Fuming as had so many issues lately. 😤