Virgin Media Outage Report in Meltham, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Meltham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Meltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Meltham, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Brighouse, Dewsbury, Oldham, Huddersfield, Cleckheaton, Batley, Liversedge, Sowerby Bridge and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Meltham, England
Latest outage, problems and issue reports in Meltham and nearby locations:
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Lupo#⃣4⃣5⃣
(@Lupoleejackson) reported
from
Oldham, England
@virginmedia Must be one hell of an issue, it’s been going on for two weeks.
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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Kevin
(@kevnsuz) reported
from
Oldham, England
@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony johno
(@johno_anthony) reported
@virginmedia You need to get connected in my street because the wires are all set up and the street what connects has it and all the others have it to apart from mine and sky r terrible
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Peter Riocreux
(@IllSpellThat) reported
@virginmedia Another utility has dug up the pavement outside my house and damaged the ducting you installed quite recently. It is now already half full of soil. After they reinstate, it will no longer be usable as ducting. It would be much easier for you to fix it now while it is exposed.
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Peter Riocreux
(@IllSpellThat) reported
@virginmedia If you want people to report damage to your equipment, as I am trying to do, please make your chat bot a bit less of a cretin
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kemily
(@kemilycovers) reported
@RobaireBeckwith @virginmedia I’ve just had a similar experience today and throughout the pandemic they were impossible to get hold of to help us with a faulty mobile we were paying a lot of money for. Gone back to 3 who have excellent customer service.
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kimberley sands
(@kimberleysands3) reported
@virginmedia Yes my complaint is still open a manager named Sandra has been promising to call for weeks not good customer care at all
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Cpq
(@Cpqsc) reported
@virginmedia Was experiencing even through a wired connection yesterday, for wireless connections the issue was across all devices no matter how close to the router they were.
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Izzy lodge
(@lodge_izzy) reported
@virginmedia been on the phone for half an hour and just got hung up on - trying to cancel my contract at end of term but keep getting hung up on… really?!
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Alice Serras-Carroll
(@AliceSerras) reported
@virginmedia Hours wasted on the WhatsApp chat, going round in circles with no help or resolution. Top notch customer service team😡
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LegendKiller2k ⚪
(@legendkiller2k8) reported
@elonmusk Can you buy @virginmedia too and give a better service?
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Jacqui
(@JacquiAnimator) reported
@virginmedia That was not clear from your tweet. Ok, I give up. Thanks for responding at least. She has of course been contacting you and is attempting to get complaint processed.