Virgin Media Outage Report in Hyde, Borough of Tameside, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Hyde, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hyde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Hyde, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 2 days ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hyde, England
Latest outage, problems and issue reports in Hyde and nearby locations:
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Darren Morris (@morrishgp) reported from Manchester, England@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
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Martin Gardner (@MJG_2012) reported from Sale, England@virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.
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Archie. (@alxarchie400) reported from Urmston, EnglandHi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...
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Mark Lee-mellor (@MarkleeMellor) reported from Salford, England@virginmedia I wrote a letter of complaint about the state the road was left outside my house after your works putting new cable in. I’ve had 1 reply advising I would be contacted. I’m still waiting from December 2018. Can you give me any contact details where I will get a reply.
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simon jones (@sjonesmcfc) reported from Sale, England@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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Darren Morris (@morrishgp) reported from Manchester, England@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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Dan Jones (@Danjones_uk) reported from Sale, England@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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simon jones (@sjonesmcfc) reported from Sale, England@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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Melanie Sackfield (@mel_sackfield) reported from Rochdale, England@virginmedia I am unable to contect to our broadband service either wired or via WiFi (rebooted a number of tunes) shocking service as the “contact us” services are not available. Looking to move provider.
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Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England@virginmedia @richardbranson Ok...so after being sighed at on the phone by a "customer service" assistant 3 times on Monday evening and after the nice young man came to fix the broadband on Wednesday morning...it keeps going off yet again!!!! Leaving as soon as contract is up!!
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Adam Moran (@AdamMoran) reported from Sale, England@virginmedia I am unsure, things were not as the expected in the road and ‘another team’ we’re going to come back.. We have no existing service.
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Samantha whelan (@Samanthawhelan7) reported from Middleton, England@virginmedia your online TV service is rubbish! Bought a film #BohemianRapsody can’t watch it and for the 2nd day can’t watch catch up TV 😡 20 mins of waiting on the phone is unacceptable!!!! #whatdoipaymybillfor
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julie mc (@julesmac77) reported from Manchester, England@virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service
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Jon Wiggans (@Wiggy84) reported from Bury, England@virginmedia hi we haven’t had WiFi for days now, I’ve checked on your website if there is any problems in our area but there isn’t any, I feel I message you every couple of months regarding issues with our WiFi connection.
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Dan Jones (@Danjones_uk) reported from Manchester, England*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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Darren Morris (@morrishgp) reported from Manchester, England@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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Joelle Dyson (@JoelleDyson) reported from Manchester, England@virginmedia Possibly THE WORST service I’ve experienced, especially as a customer of 5+ years. I just tried to leave, but customer retentions hung up on me!! You couldn’t write it...
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Oh Bother! (@ohbother02) reported from Urmston, England@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
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Adam Moran (@AdamMoran) reported from Sale, England@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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toewad1 (@toewad1) reported from Salford, England@OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England@virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom
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Tim Walton (@Timthemix) reported@virginmedia Webchat started as advised at 1543, time now 1645, and no initial response - it seems as though @virginmedia customer service is as poor on every channel - email, webchat, phone, and even social media.
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Ajaz (@_ajaz_a) reported@virginmedia I never VM and Kelly's services to talk. I am doing VM and Kelly's job. Fyi VM sub contract to Kelly to carry out external installation. Only then can VM in house team carry out internal work. At this rate VM will not install till next xmas!
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Maddie Bradley (@maddiebradley65) reported@virginmedia the WiFi is down again, what’s going on ?
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Lucy (@lucyrambles) reported@virginmedia It said we had to wait 24 hours but this has obviously been a problem for a while
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nicolegault💚 (@nicolegaultxx) reported@virginmedia Hi @virginmedia my internet has been terrible since the start of 2021. It keeps dropping out for 10 minutes Hub going green then overnight 12-5am it’s off? Trying to WFH but can’t if it keeps dropping out...
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Lee_Westwood (@LeeWestwood11) reported@virginmedia My Hub3 works well in the front room but as soon as i go into the dining room which isnt far away at all ( probably 7-8 meters ) my wifi is none existent. Ive used your scanning app, and its the same upstairs, so poor
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nat (@natnatnart) reported@virginmedia I ended my contract a month ago and I was waiting for the pre-paid postal returns pack to send the hub back but I never received it. Now I’m living in the other side of the country and I asked to be send another pre-paid postal returns pack here and I’m still waiting
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🏳️🌈 Gaz 🇬🇧 (@woogar2010) reported@KieranAndrew93 @virginmedia @skytv Don’t get that many new channels with #virginmedia we telephone and broadband with two TiVo boxes paying £100 a month will be anything upto £110 a month. Think they’ve lost a long-standing customer .
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Tim Walton (@Timthemix) reported@virginmedia started chat 1543 and they have not yet responded to any message! In other news, the 150 line is now working and I've been waiting for 15 mins. It does say the wait is an hour. Such great customer service.