Virgin Media Outage Report in Hyde, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hyde, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hyde, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Timperley, Stockport, Oldham, Rochdale, Salford, Ashton-under-Lyne, Holmfirth, Cheadle, Hyde, Sale, Bury and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hyde, England
Latest outage, problems and issue reports in Hyde and nearby locations:
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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steve wilcock
(@wilcock_steve) reported
from
Rochdale, England
@virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@17mxmi @jamaican__kidd Virgin media is shit too
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Dunne
(@sdunne87) reported
@virginmedia Take it or leave it. Finally got through to customer retention and they have offered a more sensible price, but honestly not sure if the damage has been done now.
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RickyMuzza
(@MuzzaRicky) reported
@tomhowlett0 @virginmedia I'm in New Cross, same ****, messed with my work today big time
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injera and plantain mami 🍌👩🏾🌾🌱
(@injera_plantain) reported
@virginmedia We got through to your customer service who have confirmed there is a fault. No tests on our part can fix this. Surely this you have access to this info?? We want answers on when we an expect to be fixed, that’s all
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Thush
(@Thushar_j) reported
@virginmedia Please improve my mbps upload speed...its is sometimes soo slow that I break up during online meetings.
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Anna Abrahams
(@annaabra2) reported
@virginmedia I made a complaint following your suggestion, requesting support but have not heard anything back. The customer service from Virgin is extremely disappointing.
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Louise Faulkner
(@Louise_Faulkner) reported
@virginmedia Once again you’ve excelled at HOPELESS customer service! Your website delivers an error message at crucial stage of tech support. Frustrating call centre communication = NO internet now til at least Friday! Incompetent & infuriating #Shoppingaroundforanewprovider
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Appliance Repair Man
(@lunarman2000) reported
@virginmedia I don't think this was the case. Your CC agent clearly stated they have been working on outage issues in the area since June/July 2020 its all on record as you do record your calls. I asked him why we hadn't been advised about this and he tried he's best to not answer.
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The Keady witch 💙
(@katnav01) reported
@virginmedia When I click the "check connected devices" button I get an error that takes me back to the service status page
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Laura Burgess
(@LauraBu44678591) reported
@virginmedia your customer service is appalling. We've just been told, by one of your operators that we were lied to when we were sold your broadband package. Then we were told no one was coming to fix our broadband, which isn't fit for use. Explain what we're paying for?
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Dom Herbert
(@DomHerbert) reported
@virginmedia I’ve already done everything your computer is telling me to do. Tried the sim in multiple phones I’ve done everything. No one has offered me a sim so what you are also saying it’s another way virgin has let me down by not following procedures?