Virgin Media

Virgin Media Outage Report in Strines, Borough of Stockport, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Strines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Strines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Strines, Borough of Stockport, England 09/26/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Strines, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Stockport, Hyde, Oldham, Salford, Dukinfield, Wilmslow, Ashton-under-Lyne, Macclesfield and Cheadle.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Internet
United KingdomSale TV
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Strines, England

Latest outage, problems and issue reports in Strines and nearby locations:

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia and once again we have no Internet services. This is without doubt a terrible service.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported from Ashton-under-Lyne, England

    @iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported from Ashton-under-Lyne, England

    @virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Altho, I’m not sure how I would cancel it…

  • davideyres David Eyres (@davideyres) reported from Oldham, England

    More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    @virginmedia So why hang up? What was the purpose of the call?

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • haywooddev Jackie (@haywooddev) reported

    @virginmedia The first complaint is closed already

  • Tuggah4 Tuggah (@Tuggah4) reported

    @Abanoubmh lucky as ****, virgin media is a curse.

  • garry_fitt Garry Fitt (@garry_fitt) reported

    @virginmedia I have also been promised 2 manager call backs but never received any Clearly my custom means little to virgin?

  • villidren Villidren (@villidren) reported

    @virginmedia I just spoke to a customer service member who told me that the "service request" date was more of an estimation than an actual appointment. Is this the case? I wss expecting it today but obviously that has not happened. Though I was assured tomorrow.

  • bothberie ʎpuɒ 🇺🇦 🦚 All Leeds aren't we‽ (@bothberie) reported

    Did the Sky TV person just say that Raph was out because of a "COVID injury"? Surely she didn't say injury. I was watching on my phone (damn Virgin media not working) and wasn't sure. #LUFC

  • petersimonw5 Peter Simon (@petersimonw5) reported

    @virginmedia ever since you made ‘improvements’ on 7th March in W5, there has been no broadband after 7pm. What on earth is going on with your service?

  • parylak_ Adam Parylak (@parylak_) reported

    @virginmedia yep, “issues in your postcode”. probably seen this message more often than not over the last two months, how many goes do your engineers need?

  • PaulSapsford1 Paul Sapsford (@PaulSapsford1) reported

    @virginmedia We are having a problem with our virgin media remote and need it replacing , how do I arrange this ?

  • LaydeeGx Georgia (@LaydeeGx) reported

    @virginmedia Not only that the sales man is a pest!He’s rang my other half up trying to get him to not cancel on behalf of his mum and even when he’s said no he’s ignored that and went to his mums to try persuade her not to cancel it the day after! How can i make a complaint about this

  • haywooddev Jackie (@haywooddev) reported

    @virginmedia Yes please. I am sorely disappointed by the lack of understanding and service.