Virgin Media

Virgin Media Outage Report in Strines, Borough of Stockport, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Strines, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Strines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Strines, Borough of Stockport, England 09/06/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Strines, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Oldham, Stockport, Wilmslow, Ashton-under-Lyne, Macclesfield, Cheadle, Sale and Salford.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester E-mail
United KingdomManchester Internet
United KingdomDukinfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Strines, England

Latest outage, problems and issue reports in Strines and nearby locations:

  • MrKarlEdgar Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @virginmedia No, a complaint has been made

  • harness68 harness68 (@harness68) reported from Oldham, England

    @virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia Still the same. Can't sign in on your website.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

  • simon_bell86 Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Yes I’ve done that several times and there’s never any known issues

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Ashton-under-Lyne, England

    @virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.

  • pedal_pushin_ed Ed (@pedal_pushin_ed) reported from Manchester, England

    @virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite

  • MrStephenHowson Stephen Howson 🇾🇪 (@MrStephenHowson) reported from Glossop, England

    Seen as our internet is STILL not working in the office and @virginmedia only help residential problems. It’s time to leave their shitty internet behind. Try @TelcomUK

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!

  • simon_bell86 Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂

  • ImLauraa Laura Donnellan (@ImLauraa) reported from Oldham, England

    @virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.

  • sjmcnulty1981 stacey mcnulty (@sjmcnulty1981) reported from Ashton-under-Lyne, England

    @virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ohsweetcaroline Caroline Reilly (@ohsweetcaroline) reported

    @virginmedia Yeah so it's a recorded message when calling same one we do usually (our issue doesn't have an estimated fix time). Any other suggestions?

  • ianmoran Ian Moran (@ianmoran) reported

    @virginmedia Only YouTube, accessed from the built in TV apps (on Samsung & LG) or the app on Apple TV. The TV is wired to the router so it’s not a wireless issue. This has been going on for months. This is very much YouTube specific, no other issues across apps

  • marvinperrott Marvin Perrott (@marvinperrott) reported

    I work from home. Customer services are saying there is nothing they can do. Gave me a 5GB limit SIM as compensation!! Why did they not make the checks before sending out an engineer? 3 weeks is a long time. How am I to work in the mean time? Any answers Virgin Media?!

  • n0b0dy0fn0te Who I am doesn't matter (@n0b0dy0fn0te) reported

    @JolyonMaugham @virginmedia HM Government are setting the gold standard of shoddy customer service at the moment.

  • InductiveStep off-duty!Andi Fugard (@InductiveStep) reported

    @JolyonMaugham @virginmedia @DXdelivery Their customer service reply on weekends but have no way to contact local depot

  • robcross82 Rob Cross 🐺🐺🐺 (@robcross82) reported

    @JolyonMaugham @virginmedia Hermes are terrible

  • kingmonkey25 KINGMONKEY (@kingmonkey25) reported

    @virginmedia *advice. Again, I'm well aware it's unchanged, that's the whole point of me escalating the complaint.😑 Your apology is meaningless without any action behind it.

  • MotoNutJob Dogknob1 (@MotoNutJob) reported

    @virginmedia Haha I raised one of those over service dropping out a few years back. In the end you sent a letter saying sorry we didn't reply in time and then did nothing so I'll not waist my time. If my phone lines where any good I'd go with anybody else because you treat loyal so badly

  • JEoghan Eoghan Healy (@JEoghan) reported

    @virginmedia Tried ringing since 9am but kept saying customer care and technical support not avl. Finally after sending tweet I am on hold with customer care for last 5 mins and counting. Still awaiting help

  • JolyonMaugham Jo Maugham (@JolyonMaugham) reported

    We need a World Cup of rubbish customer service to see whether they might topple @virginmedia. But who else would be amongst your top seeds?