Virgin Media Outage Report in Garrane, County Cork, Munster
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garrane, Munster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Garrane, Munster
Latest outage, problems and issue reports in Garrane and nearby locations:
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Mary Ring
(@MOMMIEMOO333) reported
from
Garrane, Munster
@virginmedia can you please explain to me why ye seem to be the only company with no customer service dept open to deal with phone queries do ur staff not have phones ??? No response from chatbots, they don’t seem to understand me #appallingcustomersevice
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Barry Buckley
(@Barryb5454) reported
from
Garrane, Munster
@OireachtasNews @kodonnellLK @eir That would have me contact ( disconnections) straight away. I recently had to contact virgin media and Bord Gais and both answered immediately and had the problems sorted the same day.
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Pádraigh O'Donovan
(@pods_o) reported
from
Garrane, Munster
Fraid not. Virgin Media is down again
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Richard Daly
(@richarddaly) reported
from
Garrane, Munster
@michelledh @virginmedia It’s been getting more intermittent over the last few weeks but hit the point around last Thursday, they shipped me a new box to fix last weeks issue but looks like this was brewing and no one was watching
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APalerShadeOfBeauty
(@APSOB) reported
from
Garrane, Munster
@virginmedia We did contact customer services who were absolutely no help whatsoever. Our families are virgin customers too and after hearing how we have been treated are seriously contemplating leaving virgin. To be honest I don’t blame them. I’ve been battling illness and my husband was
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APalerShadeOfBeauty
(@APSOB) reported
from
Garrane, Munster
@virginmedia I understand that. I was just really hoping you would waiver or reduce the cost of that fee. It’s through no fault of our own that we had to move house and unfortunately you don’t service the area. I think any slight discount would have been very much appreciated
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Brian
(@brian_walsh_) reported
from
Garrane, Munster
Watching Don’t Look Back in Anger on Virgin for 2019 and John Delaney comes up on screen just as Bad Guy by Billie Eilish starts playing. Elite shitehousery from Virgin Media
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Liam Farrell
(@thelf10) reported
from
Garrane, Munster
@SAORVIEW @SAORVIEW No RTE1 or Virgin Media 3 despite numerous scans. Is there a system problem. Youghal area.
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Laura Edgerton
(@Laura_Edgerton) reported
from
Garrane, Munster
@VirginMediaIE hello - we have had issues all week will streaming and devices getting disconnected. What can we do to fix our connection in #Cork city #virginmedia
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Brendan Rogers
(@VMwareBrendanR) reported
from
Garrane, Munster
Hey @VirginMediaIE your streaming quality sucks, and I'm in Virgin Media broadband. #IREvWAL
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Shane 1️⃣9️⃣
(@Blame_Suarez) reported
from
Garrane, Munster
@ohdeedawg @virginmedia They've most likely put your tweet into a queue and will respond ASAP. You'll probably end up having to DM them. I work in customer service myself and at least that's how we do things.
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Retired Fireman
(@fireman_retired) reported
from
Garrane, Munster
@LucyGoesDating @virginmedia Does that include a tv service or just Broadband ?
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DJ Lisa Lush
(@djlisalush) reported
from
Garrane, Munster
So @VirginMediaIE think it’s ok for a so called supervisor to deny somebody’s customer rights and tell me there is no further than him when you’re trying to sort out their issue for over a year stay away from virgin media it’s bad when @eir are better
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paulina
(@paulina67449134) reported
from
Garrane, Munster
@VirginMediaIE They took my phone month ago for repair and now they don’t even know where my device is #virginmedia how you can treat customers like this after we are with you 10 years first time something happens and my phone goes #awol
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APalerShadeOfBeauty
(@APSOB) reported
from
Garrane, Munster
@virginmedia had to move house unexpectedly & after being a very loyal customer for over 10yrs the location I’ve moved to is not serviced by virgin media.Having to pay the cancellation fee & have zero room for negotiation on it has made me not want to ever sign up to virgin again
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Seámie
(@Seamiekelleher) reported
from
Garrane, Munster
As an irish person ive never been so embarrassed to be irish but what ******** are @virginmedia on our tv screens @irelandgottalent
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Alan Thompson 🇮🇪
(@thombo1987) reported
from
Garrane, Munster
The @ladbible need their own news programme on tv. **** RTE & Virgin media news boring as ****.
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Mary Ring
(@MOMMIEMOO333) reported
from
Garrane, Munster
@virginmedia @VirginMediaIE Apparently they’re also unable to assist me and neither can your stores unless it’s a physical problem with the phone
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Eoin Kent
(@EoinKent) reported
from
Garrane, Munster
Hey @Nightline I’m having a very bad experience with your company. Spent 10 minutes on the phone there to an 1890- number and credit ran out. Didn’t even get a call back. Sitting in home for the last two days for a delivery from @virginmedia
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Liam Farrell
(@thelf10) reported
from
Garrane, Munster
@SAORVIEW No RTE1 or Virgin Media 3 despite numerous scans. Is there a system problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LF
(@lili_floras) reported
@virginmedia I don’t have a screen shot. It’s the same for thousands of users. Yiu try logging on to #o2priority app with Virgin logins as it’s not letting you do that. Not even an error pops out. Just won’t take you to next step. And nothing works to fix it! Very annoying
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Summer Sun
(@brianrigby63) reported
@virginmedia @ffellmartin So you agree a contract price and then change the price annually, to improve your network. Never accept a contract with mid term increases, it’s a con. Also, why should the customer pay to invest in your network, that’s what share holders are for.
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Andy
(@howiseeit4) reported
@tweetcoxy68 @SkyHelpTeam @virginmedia Not a great response. No "Let us help get this sorted for you". Just, If you want to leave, ring this number. What a way to retain customers and demonstrate the level of customer service 🙄
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Ketaki
(@ketaki_sharma) reported
@virginmedia All rubbish- very poor custmr service. Hours long wait. Even if you don’t Use it @virginmedia will generate the bill for you.Using language like sending recovery agent. 1st mis sold deal over d phone.Within 12 hrs u cancel it but bill gets generated. Such a mental harassment !
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Sam Dugdale
(@DugdaleSam) reported
@virginmedia OK so you need to train your staff, I have wasted a full day asking and being denied something I am entitled to? 14 days cancellation right. I will sleep on it and decide if I would like to continue with a provider with such poor customer service. Ps you have been helpful thanks
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yas ➐
(@superstaryas7) reported
@virginmedia My contact details haven't changed. This is an issue on your side where you don't update customers even when they are registered for updates
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Ketaki
(@ketaki_sharma) reported
@virginmedia I h’ve been sold the deal over the phone in Nov22. Next day i realised, cancelled d contract. complaint to @Ofcom too. nothing resolved. I get emails mentioning recovery agents, even I didn’t have any router installed.I hve to call them for hours! No resolutions.
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Wade Womersley
(@wadewomersley) reported
.@virginmedia After 10 years, cancelled today. £62/month for gig1, retention offered me £59 OR 500mbps for £3 below normal. New customers get £39.99. I'm worth £3 after 10 years. Moving to @GiganetUK for 900/900mbps at £40/month. Actually insulted at your customer loyalty.
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ablemarker02
(@cabinetometer) reported
@virginmedia Wi-Fi not working AGAIN in N19 area. I think I deserve decent compensation as I have quotes from BT and other suppliers.,
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Sophie’s in the garden 🐝🌱💚🌸
(@SophieKBoxall) reported
@virginmedia I can’t find the option to query regarding the upgrade to fibre home service, please advise.