Virgin Media Outage Report in Garrane, County Cork, Munster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garrane, Munster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Garrane, Munster
Latest outage, problems and issue reports in Garrane and nearby locations:
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Callum
(@JustYoungco) reported
from
Garrane, Munster
@MaryMai_A Virgin Media doesn't seem to be working at all 😒 They might fix it over the break... 🌠hopefully🌠
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Drren
(@dirrtydazza) reported
from
Garrane, Munster
Watching #FIRSTLOVE on #virginmedia and thinking I could never go on this! Firstly I wouldn’t want to meet any of my exes and secondly they wouldn’t want to meet me!
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Shane 1️⃣9️⃣
(@Blame_Suarez) reported
from
Garrane, Munster
@ohdeedawg @virginmedia They've most likely put your tweet into a queue and will respond ASAP. You'll probably end up having to DM them. I work in customer service myself and at least that's how we do things.
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Liam Farrell
(@thelf10) reported
from
Garrane, Munster
@SAORVIEW @SAORVIEW No RTE1 or Virgin Media 3 despite numerous scans. Is there a system problem. Youghal area.
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Mary Ring
(@MOMMIEMOO333) reported
from
Garrane, Munster
@virginmedia can you please explain to me why ye seem to be the only company with no customer service dept open to deal with phone queries do ur staff not have phones ??? No response from chatbots, they don’t seem to understand me #appallingcustomersevice
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Mary Ring
(@MOMMIEMOO333) reported
from
Garrane, Munster
@virginmedia @VirginMediaIE Apparently they’re also unable to assist me and neither can your stores unless it’s a physical problem with the phone
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Dave Johnston
(@DavidJohnston12) reported
from
Garrane, Munster
Anyone having issues with #virginmedia in the Douglas area?
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Maurice Moore
(@mossie121) reported
from
Garrane, Munster
@virginmedia why can I not get information about what I am looking to watch on your service for the past 48 hours ?????? Very annoying please fix I am not your only customer with this problem
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Kevin Hickey
(@kevhic) reported
from
Garrane, Munster
@virginmedia having problems with signal coming and going all this week. On cable near UCC. Are you having problems in area?
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Andy Gibson
(@AndytheLensman) reported
from
Garrane, Munster
@virginmedia @_WingedAngel_ ‘Advise me when you are last bill was issued?’ You can’t even spell so how can you sort out customer complaints? Absolutely useless @virginmedia
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Barry Buckley
(@Barryb5454) reported
from
Garrane, Munster
@Niall_Boylan @ThreeIreland Had the same problem with @VirginMediaIE this morning but to be fair, I’m with them a few years and this is the first time I’ve ever lost service. On contacting them on WhatsApp, they didn’t seem to know what was going on. checking the coverage on my virgin media,waste of time.
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Liam Farrell
(@thelf10) reported
from
Garrane, Munster
@SAORVIEW No RTE1 or Virgin Media 3 despite numerous scans. Is there a system problem.
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Andy Gibson
(@AndytheLensman) reported
from
Garrane, Munster
@virginmedia @arioncool And there it is, even though the customer says your CS has been no use, you advise him to call. Utterly useless company with no empathy. Pathetic.
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Michael Walker
(@Michael92606742) reported
from
Garrane, Munster
@sturdyAlex @virginmedia I feel your pain - had two days outage in rural Ireland this week due to hedge cutters severing the line to my house!
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Barry Buckley
(@Barryb5454) reported
from
Garrane, Munster
@OireachtasNews @kodonnellLK @eir That would have me contact ( disconnections) straight away. I recently had to contact virgin media and Bord Gais and both answered immediately and had the problems sorted the same day.
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Alan Thompson 🇮🇪
(@thombo1987) reported
from
Garrane, Munster
The @ladbible need their own news programme on tv. **** RTE & Virgin media news boring as ****.
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DJ Lisa Lush
(@djlisalush) reported
from
Garrane, Munster
So @VirginMediaIE think it’s ok for a so called supervisor to deny somebody’s customer rights and tell me there is no further than him when you’re trying to sort out their issue for over a year stay away from virgin media it’s bad when @eir are better
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Steve Barry
(@SteveBarry_) reported
from
Garrane, Munster
@dpdireland Hi there - I tried to change the delivery address on my Virgin Media delivery but it still says it is delivering to the wrong address. Are you able to help?
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Retired Fireman
(@fireman_retired) reported
from
Garrane, Munster
@LucyGoesDating @virginmedia Does that include a tv service or just Broadband ?
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Brendan cronin
(@bwcronin) reported
from
Garrane, Munster
@KinsellaDavid Literally the worst football imaginable. He was more positive after the game last night but Kerr and Dunne were similar on virgin media
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nippy Sweety
(@99frizz99) reported
@virginmedia Help! Help! Help! I am just about to leave Virgin Media . 3 hrs ago I was given a tariff ,I accepted the email has come through and it is more expensive! This has been going on for 2 wks ?!
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Mofasser Arafat
(@ArafatMofasser) reported
@khan250101 wtf is "My Virgin Media" ??
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Shabraz
(@shabrazazad1) reported
@virginmedia 50mins on the phone, and told I will have to wait on hold whilst he speaks to his manager who is in a meeting. Really!!!!! Now cut off but no phone back.# poor customer service
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julie delaire
(@juliestevens2) reported
@virginmedia Yes it says it's fine until I run a check on both my TiVo boxes and both say sorry there's an issue and you're looking into it
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Lanza
(@LanzaGB) reported
- 8 phones calls (No outages/No issues with your router) - Various loop tests. - 1 Engineer to come out and check my lines/hardware - Upgrading to a bigger package (Was advised) After 4 days of this, I'm told there's an outage in my area by a technician. Nice. @virginmedia
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Harryet Howard
(@Harryet_TV) reported
@virginmedia How can you resolve it when virgin refuse to speak to you? My complaint ref is C-0803211127. I have begged virgin to sort it out. It is a waste of my time, energy & money spending hours on the phone calling virgin. I just want it resolved. It is causing me anxiety & stress.
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Pinkcow Carrie
(@PinkiepieCarrie) reported
@virginmedia Yes multiple times, checked all the wires, even rang up for help they seemed like there was nothing they can do
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David Mead
(@DMeadPT) reported
@virginmedia In one of the original phone calls when we discussed the switch. I spoke to a customer service rep and they transferred me to a manager.
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Lucy Mottershead
(@MottersheadLucy) reported
@virginmedia @virginhelp I got a contract with virgin mobile on the 25th of Feb but found a new contract with a different supplier to I called up twice the first time they couldn't cancel it as it was during the 24hr period and then I called up after and said they had cancelled it
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julie delaire
(@juliestevens2) reported
@virginmedia Yes , done all that reset everything and still no difference . Was told it was an area problem that would be fixed by the 8 th ...