Virgin Media Outage Report in Saddleworth, Borough of Oldham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saddleworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saddleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Saddleworth, Borough of Oldham, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Halifax, Holmfirth, Stockport, Huddersfield, Ashton-under-Lyne, Bury, Oldham, Rochdale and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Halifax |
TV | |
| Manchester |
Internet | |
| Holmfirth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saddleworth, England
Latest outage, problems and issue reports in Saddleworth and nearby locations:
-
John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍
-
nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
-
Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
-
Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
-
harness68
(@harness68) reported
from
Oldham, England
@virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service
-
Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
-
Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
-
James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia is down again. Literally on the phone every day now
-
James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.
-
Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
-
Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
-
stacey mcnulty
(@sjmcnulty1981) reported
from
Ashton-under-Lyne, England
@virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
LouiseWPA
(@LouWhiteheadPA) reported
@virginmedia Fix time still showing as 15.00 but it's still not back and there are no new updates to that fix time which has now passed. Signed up for text updates this morning but received none of those so far either. How can we get updates, or find out what's causing the fix delay please?
-
Simmy🇯🇲🇮🇪
(@Simonefromnorth) reported
@virginmedia Yes they are very aware that one of your staff set it up in error. However I am still being treated like an automatic service! Have to go through a million calls and processes to end the service and waiver my bill. …. Still not done!
-
Dale Watts
(@Extinguisherman) reported
@virginmedia Hi, well either get o2 fix the network so it actually works, or let me out if my contract with o2. I have virtually none or no data at my home address at peak times.o2 acknowledge that the mast is ‘busy’, my term is ‘congested’ or ‘not working as it should’, my term ‘broken’
-
Geoff A
(@geoffaitken01) reported
@jayrayner1 @virginmedia The problem must be serious and hard to fix. I have no connection to Virgin media at all, but in the world we live in today, with everything going on, this really is a 21c problem.
-
The Bostonian
(@Bostonian7119) reported
@virginmedia My internet connection is working fine, it's just the phone, which has the problem.
-
Peter 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🏴
(@peterandmoya) reported
@jayrayner1 @virginmedia I have to say that Sky acknowledged my low speeds and sent an engineer within 2 days. Problem sorted and new equipment provided. Compensation also arranged. #skybroardband
-
Fleece
(@iamfleece) reported
@jayrayner1 @virginmedia Switching is pretty easy these days. Fill in an online form & it's all done for you Only thing is waiting for the engineer but BT have got a LOT better at this in the last few years. Big push on customer satisfaction in Openreach (who look after the network/engineers) apparently
-
Laura Burchett
(@lauraburchett88) reported
@Simonefromnorth @virginmedia This is awful!!!!!
-
Faolán Cahill
(@faolster92) reported
@virginmedia recently signed up as part of the one4all voucher offer but didn’t receive the voucher on 15th August as was told via text, can you help?
-
Samb
(@Sambisback) reported
@jayrayner1 @virginmedia Their own bloody website has been down since this morning.