Virgin Media Outage Report in Saddleworth, Borough of Oldham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saddleworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saddleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saddleworth, Borough of Oldham, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Oldham, Manchester, Rochdale, Stockport, Littleborough, Salford, Rossendale District, Bacup, Dukinfield, Hyde, Brighouse, Holmfirth and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
||
| Halifax |
Internet | |
| Huddersfield |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saddleworth, England
Latest outage, problems and issue reports in Saddleworth and nearby locations:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia So why hang up? What was the purpose of the call?
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David Eyres
(@davideyres) reported
from
Oldham, England
More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia and once again we have no Internet services. This is without doubt a terrible service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
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Nick-crack-a-way-Nick-crack-away
(@Justnick752) reported
from
Manchester, England
@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Lewis
(@NathanLewis1987) reported
@virginmedia They have been requested last week and over the last 9 months from media and mobile and just send me details on how to raise a complaint
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Neil Poynton
(@poynty73) reported
@virginmedia Thanks for the suggestion, not sure why rebooting would help as other channels have sound, but regardless, sound has magically started again on the E4 HD channel (with no reboot)
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Nathan Lewis
(@NathanLewis1987) reported
@virginmedia No details on where I need to send my complaint in writing to head office
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Nathan Lewis
(@NathanLewis1987) reported
@virginmedia Well 9 months to change my title to mx from mr kept telling me to send you info but I need to raise a complaint and then tells me I don’t need to send it but then refuses to raise a complaint and I need to send all ID in but can’t confirm if an photo copy will do or not
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steffan diehl
(@SteffanDiehl) reported
@virginmedia There is no problem with the Internet as I have it hardwired into my games console and that works perfectly. The problem is the WiFi keeps dropping out. I could be sat right beside the router and it still drops out
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Nikki Main Family & Funeral Celebrant
(@nikuksoc) reported
@virginmedia So that's since 07.45a.m. this morning when I received the standard message asking if I still wanted help from an issue that starting from Tuesday.
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Fionntán Clarke
(@Fionnominal) reported
@virginmedia in getting fed up with the bad service in getting and my inability to use the website to check and report a fault.
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BigHand
(@BigHandLeon) reported
@virginmedia I have been on a WhatsApp conversation since 10:15 today and getting passed around and left waiting. This is causing me unnecessary stress and impacting on my poor health. It’s disgusting!
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Carolyn McCleary
(@cemccleary72) reported
@virginmedia I can't. I tried that and the website won't allow it as the bank account is registered in a different name & address to where I want the service & the advisors English was not sufficient to understand my request.
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Lauren Robertson
(@l0zzie88) reported
@virginmedia after speaking to 17 different support people and over 7 hours of time on the phone trying to get our IP blocking issue fixed we are at a loss. How can we cancel, we’re at the end of our patience now.