Virgin Media Outage Report in Nether Alderley, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nether Alderley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nether Alderley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Nether Alderley, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Sale, Winsford, Altrincham, Congleton and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nether Alderley, England
Latest outage, problems and issue reports in Nether Alderley and nearby locations:
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia We have just been told our box is broken and getting a replacement on Monday
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡
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Shaun Mountain
(@Mountain1863) reported
from
Biddulph, England
@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia Followed the link provided and that also out of service!!!!
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson
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Blast Tundra
(@blast_tundra) reported
from
Cheadle Hulme, England
@SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @AmazonUK I’ve got Virgin Media, there not bad
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PAB the Grouch
(@PAB190968) reported
from
Manchester, England
@DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.
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Mark Clifford
(@MarkClifford86) reported
from
Manchester, England
@virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!
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Chris O
(@Focus_W999) reported
from
Manchester, England
@kdkilbane77 Thought you were going to replace Stephen Rochford but you turned it down for a massive paycheck at @virginmedia 😂
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia promised a call back from tech support “within 30 minutes” at 11.30am today. Still waiting... your customer service really is embarrassing time and time again. Same fault, different day. @sky a million miles ahead.
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!
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John Farrar
(@Johnnyfstoke) reported
from
Cheadle Hulme, England
@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.
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VonVon
(@VonnyKingston) reported
from
Manchester, England
Really dissapointed with virgin media 'service'. Taking over £500 in one month from our dad who has dementia. Thought we had sorted it out yesterday then today they once again cutt off his TV lifeline so now he can't watch TV. Going to set him up with SKY TV
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Inland Empire 777
(@InlandEmpire777) reported
from
Nether Alderley, England
@virginmedia None of that shit, that's an absolute fact, trust me.
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia having huge problems with our TiVo box freezing and not working at the speed of the changer. Any tips please
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky
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RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia No known problems in the area but TiVo box is constantly misbehaving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Smith
(@pbkp51) reported
@virginmedia Internets down again! Went through your process to get it working, but still no joy. Instead you try to get me to sign up for WiFi Max. What's the point if I can't get standard WiFi when I'm sat a couple of inches away from my hub?! Sort it out!!
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vikki ita ❁
(@vikkiita) reported
@virginmedia Like I said she's elderly, disabled and not good with technology. She doesn't know how to text. I was helping her today because of these reasons. Your call centre woman intentionally made it difficult today. For what? We just wanted to tell you there were problems with the wifi.
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Brian Homer
(@brianjhomer) reported
@virginmedia Now everything is down Virgin has become totally unreliable. Your site claims no issues in my area but nothing is working :-(
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Richard Dudley
(@Dudley_Richard) reported
@virginmedia no service for 12 hours in Wimbledon sw19. What is happening. ETA please. Have tried all troubleshooting. The problem is you not me. Thanks.
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia any idea when the outage will be sorted? I have work to do today
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Lorna Sims Byrne
(@DummyBM) reported
Could someone please put tonight's episode (and the rest of the series) of #POGDOGS on YouTube for we poor souls who have Sky TV in Ireland and couldn't watch it. We only have the repeats on @virginmedia 😢
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Katy C
(@KitKat_Katy) reported
@beckiianne @virginmedia Same here! They charge a fortune for totally rubbish service. Sort it out @virginmedia
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Sophie Kimber
(@skimba) reported
@virginmedia reporting an issue as we can’t do it on our app. Whole street seems to have issues with broadband. This is the third time in as many weeks. Please get it sorted - BS21
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Baz
(@baz710_) reported
@virginmedia your customer service is diabolical. Our original install date was the 20th of March. All you've done is reschedule it multiple times without notice and now you expect me to wait until the 2nd of May with no internet when my partner works from home (1/2)
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Myz Mar
(@OneOnlyMasjen) reported
Broadband is not working…..AGAIN!!! I’m sick and tired of Virginmedia’s numerous outages! They’re happening far too frequently of late! Costly and a waste of time! #virginmedia