Virgin Media Outage Report in Nether Alderley, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nether Alderley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nether Alderley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Nether Alderley, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Macclesfield, Sale, Stockport, Congleton, Cheadle and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Altrincham |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nether Alderley, England
Latest outage, problems and issue reports in Nether Alderley and nearby locations:
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
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Stan Hall
(@StanHall20) reported
from
Macclesfield, England
@allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
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Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
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Stan Hall
(@StanHall20) reported
from
Bollington, England
@virginmedia why is virgin media customer service so BAD, supposed to be a multi-million pound company MY ARSE
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
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SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
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Jon Samuel
(@djleumas) reported
from
Sale, England
@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
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Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
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Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
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Stephen Howson 🇾🇪
(@MrStephenHowson) reported
from
Glossop, England
Seen as our internet is STILL not working in the office and @virginmedia only help residential problems. It’s time to leave their shitty internet behind. Try @TelcomUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anxious millenial *******
(@shitehead_) reported
@virginmedia "Cant see any issues" on the postcode check but if I run a line test it says there are issues in my postcode and technicians are on the case. How on earth does that work? Is your status page just bollocks?
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ShabGaungoo45
(@gaungoo45) reported
@virginmedia That’s the first thing I usually do. Except they don’t actually list any known issues in my area, so I still don’t understand what’s going on, or how to fix whatever this is
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Steven Mills
(@steven_mi11s) reported
@virginmedia - I’ve just been on hold to one of your “customer service” advisors and after 45 minutes was cut off by them Shocking customer service this
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Alan- Loves football & Saab’s
(@DCFC_Alan_GRFC) reported
@virginmedia Apparently the issue is an individual fibre breakdown, so now over a week without consistent service and told a new cable will be installed in the next few days, what sort of service is this? I can’t work without it!! Compensation needs to be discussed NOW!!
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Ciro Genovese
(@ciro_genovese) reported
@virginmedia Please advise of issue with my broadband. Been without it most of day and site telling me to come back in 23hrs. Unacceptable! Started with phone switching to Wifi. Can’t even call you! Please make contact and will PM details.
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Alex Coppin
(@A_J_C1992) reported
@virginmedia You have not answered the question. Do you think that the service we have received so far from you is acceptable or not?
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dave 👽
(@tghdave) reported
@virginmedia you are the worst internet provider in the country.
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Tadas Labudis
(@tadaslab) reported
@virginmedia my broadband stopped working suddenly this morning and your site suggests calling out a technician with the next available slot on Thursday! I'm working from home and can't wait 4 days to restore the internet. PLEASE HELP!
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jenna rothen
(@jennarothen) reported
@virginmedia another day intermittent issues start just before 2pm and no internet since 4.30pm all whilst trying to wfh. So many people reporting issues. Why can’t you just update people instead of saying no issues when clearly there are.
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Abdur Rokib
(@arokib80) reported
@virginmedia is virgin media down now? Is anyone looking at the fault. Done the usual checks