Virgin Media outages and service status in Nether Alderley, England

Problems in the last 24 hours in Nether Alderley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nether Alderley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nether Alderley, England

The most recent Virgin Media outage reports came from the following cities: Sale, Stockport, Wilmslow, Macclesfield, Altrincham, and Northwich.

City	Problem Type	Report Time
Sale	Phone	22 hours ago
Stockport	Internet	2 days ago
Wilmslow	Internet	3 days ago
Macclesfield	TV	3 days ago
Stockport	Wi-fi	4 days ago
Wilmslow	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nether Alderley, England

Latest outage, problems and issue reports in Nether Alderley and nearby locations:

• 
  jennnnnn 🌎 (@Jennnnnn_x) reported 4 seconds ago from Urmston, England

  @geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.

• 
  Victoria Harris (@harris_group_uk) reported 40 seconds ago from Cheadle Hulme, England

  @virginmedia It says no issues but the entire area has no Virgin Media.

• 
  Paul Barber (@Barber1Paul) reported 56 seconds ago from Stockport, England

  @virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good

• 
  Martin Humphries (@MJ_Humphries) reported 5 minutes ago from Wilmslow, England

  @virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.

• 
  @AniAna98722504 (@AnianaAbrudan) reported 5 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  Martin Humphries (@MJ_Humphries) reported 8 minutes ago from Wilmslow, England

  @virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.

• 
  Mark wright (@wrightm716) reported 17 minutes ago from Urmston, England

  Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.

• 
  Richard Shuttleworth (@shuttsi77) reported 18 minutes ago from Wilmslow, England

  @virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?

• 
  Давид Гора (@twiddlemeister) reported 18 minutes ago from Cheadle Hulme, England

  Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.

• 
  Rebecca Westaway (@RebeccaHRM) reported 18 minutes ago from Cheadle Hulme, England

  @virginmedia Resolved overnight but would have appreciated VM acknowledging the interruption to service in the area. Saves everyone a great deal of time and mobile data

• 
  Mrs Jordan -Johnson (@Natterback) reported 19 minutes ago from Stockport, England

  @virginmedia and once again we have no Internet services. This is without doubt a terrible service.

• 
  Dave/Давид 🇺🇦 (@twiddlemeister) reported 20 minutes ago from Cheadle Hulme, England

  @virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.

• 
  Joanne Fallon (@Jo8Pink) reported 20 minutes ago from Macclesfield, England

  @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

• 
  Nick Roper (@IamNickRoper) reported 26 minutes ago from Stockport, England

  @virginmedia can you get someone to contact me about Complaint reference: C-2503211445.

• 
  Matt Goddard (@GodHesHard2) reported 26 minutes ago from Stockport, England

  @virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋

• 
  Sam (@Samuel_J_Mc) reported 29 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Martin Humphries (@MJ_Humphries) reported 31 minutes ago from Wilmslow, England

  @virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 31 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 41 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  Pete (@shedleveller) reported 57 minutes ago from Macclesfield, England

  @virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gail hendry (@gail_hendry) reported 6 minutes ago

  @virginmedia 17th may. I received a response today but it has not answered my questions or resolved the issue. Thank you

• 
  UAVHive (@UAVHive) reported 7 minutes ago

  @Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.

• 
  guygorilla (@guygorillacity) reported 8 minutes ago

  @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

• 
  Ivan Elmanov (@GregoryRasputin) reported 10 minutes ago

  @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.

• 
  Daniel Beach (@danielcbeach) reported 14 minutes ago

  @TonyDabell @mark_wootten @virginmedia After 24 years, I finally left Virgin Media for CommunityFibre a few weeks ago. £53 down to £21 p/m, and double the speed.

• 
  Carole ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🙏 (@carole_awebb) reported 15 minutes ago

  @virginmedia Is there a customer services number I can call please?

• 
  Ex-Fedupcivvy (@Fedupcivvy) reported 16 minutes ago

  @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

• 
  Dave (@DaveWW1877) reported 20 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager

• 
  Dermot O'Leary (@dollDCFC) reported 26 minutes ago

  @Benleo I know this will be of little conciliation to you but I recently had an issue with my @virginmedia broadband. It required a new Hub. I phoned on a Tuesday late afternoon and they booked a call out for the Thursday PM. They arrived on time and fitted the new Hub. I had no issues.

• 
  Paul (@PaulUtd16) reported 35 minutes ago

  @TonyDabell @mark_wootten @virginmedia 100% virgin are absolutely atrocious! Customer service skills of Darth Vader!