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Virgin Media outages and service status in Nether Alderley, England

Service-wide status: Virgin Media

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Nether Alderley, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, E-mail, and Internet.
  • Latest local activity: Sep 22, 7:13 AM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 50% Wi-fi (50%)
  • 25% E-mail (25%)
  • 25% Internet (25%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nether Alderley, England

Virgin Media signals over the past 24 hours, with local activity from Nether Alderley, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Nether Alderley, England and nearby areas
  • Service-wide baseline

Live Outage Map Near Nether Alderley, England

The most recent Virgin Media outage reports came from the following cities: Knutsford, Wilmslow, Northwich, Winsford, Stockport, Hyde, and Altrincham.

CityProblem TypeReport Time
Knutsford E-mail 18 hours ago
Wilmslow Internet 14 days ago
Northwich Wi-fi 14 days ago

Nearby cities with recent reports

Knutsford

1 signals in the past 7 days

18 hours ago

Community Discussion

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Virgin Media Issues Reports Near Nether Alderley, England

Latest outage, problems and issue reports in Nether Alderley and nearby locations:

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

  • katiem8y
    Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia help needed with constant dropping out of internet. Very frustrating

  • michaelclark09
    Michael Clark (@michaelclark09) reported from Sale, England

    @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No thanks. Why is it so difficult for customer service to make a promised call?

  • thekatecusack
    Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....

  • Jennnnnn_x
    jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!

  • AlexxTheTiger
    Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more

  • Samuel_J_Mc
    Sam (@Samuel_J_Mc) reported from Timperley, England

    @virginmedia customer service is so ****. They just transfer you round to different departments

  • andy4321
    Andy Collier (@andy4321) reported from Stockport, England

    I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia

  • shuttsi77
    Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?

  • willhughes15
    will hughes (@willhughes15) reported from Risley, England

    @twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.

  • maximuslid
    Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia That's just an automated service that sends me to the app. So still unresolved.

  • AimiMcNeill
    Aimi McNeill (@AimiMcNeill) reported from Wilmslow, England

    Hi @virginmedia we are urgently awaiting a new cable to fix our WiFi and there's still no sign of it. I can't get thru to anyone on the phone current wait time is 3 hrs and last time you cut me off. Please can you advise?

  • andymillington
    Andy Millington (@andymillington) reported from Cheadle Hulme, England

    @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

  • brownhill76
    Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??

  • Natterback
    Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • Rayzor74
    Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, England

    Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alanw47
    Alan Wright 🦫 (@Alanw47) reported

    @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

  • william27504693
    william (@william27504693) reported

    @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

  • BirchillsBoy
    BirchillsBoy (@BirchillsBoy) reported

    It's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.

  • s4m1rk23
    SK (@s4m1rk23) reported

    @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

  • daviesa02
    Alex Davies (@daviesa02) reported

    @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

  • jdonascimento
    Jenny Do Nascimento (@jdonascimento) reported

    @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

  • TheWazzo
    BB (@TheWazzo) reported

    @virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

  • PeteinExeter
    Peter Miller (@PeteinExeter) reported

    @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @elldivino @virginmedia ****!

Recent Virgin Media reports in Nether Alderley, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Knutsford: E-mail
  • Wilmslow: Internet
  • Northwich: Wi-fi

What to do if Virgin Media is not working

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How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

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