Virgin Media Outage Report in Nether Alderley, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nether Alderley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nether Alderley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nether Alderley, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Cheadle, Hyde, Sale, Macclesfield, Northwich, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Nether Alderley, England
Latest outage, problems and issue reports in Nether Alderley and nearby locations:
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.
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Paul Hulse
(@paulhulse83) reported
from
Sale, England
Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.
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lynn sweeney
(@SweeneySweeney1) reported
from
Manchester, England
@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Manchester, England
@virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement
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Cheshire Soundproofing
(@CSoundproofing) reported
from
Cheadle Hulme, England
@virginmedia I’ve had to send this tweet via 4G as my broadband connection is so poor.
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke
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Mike McNiven
(@mikemcniven) reported
from
Manchester, England
@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Moore
(@dave_oxo) reported
@virginmedia I’ll tell you what the matter is. 1. I bought a package of which 9 months at reduced rate which you did not honor. 2. After 26 years of loyalty i was given nothing to stay with you. 3. Your customer service is appalling . It takes over 30 minutes by 1908 which is joke.
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C J
(@AnnPhiCorJan) reported
@virginmedia Hi How do I send a direct message please? I want it in writing that I will not be charged any fees for the broadband I am getting shortly, eg activation, equipment activation, home delivery, technician installation, service transfer. Thanks.
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Justin Berry
(@jberry683) reported
@virginmedia evening can you please explain to me why after purchasing something in your store I cannot watch it and get the error code ES004? And when contacting your help centre they inform me to try again in 24 hours. After trying 24 hours later it still doesn’t work?
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Ellis
(@ellis263) reported
@virginmedia The broadband in my area has been sporadically disconnecting since Friday. I’ve contacted VM tech support advisor, who told me the issue would be resolved on Friday evening. It is now Sunday and the issue is still persisting.
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Jack Parker
(@JackParkerNo1) reported
@virginmedia @EGX Why is your WiFi signal so TERRIBLE in Hampshire??????? You need to get down here and sort this out!!!!! I've got a booster which is on FULL STRENGTH, so it's the signal COMING IN that's the problem!!!!!
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Sean
(@Fad_1985) reported
@virginmedia Unable to check half the time. Not that it matters…it breaks down 5-6 times a day!!
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Mark Stephens
(@barlows_wonky_I) reported
@virginmedia it had come back on by the time I got home which is good, but still almost 24 hours without service for no reason.
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KW
(@72KLW) reported
@virginmedia Issues with broadband service for 2 days now in Gosport, Hampshire . Cannot access WiFi & streaming services, supposed to be fixed today . Any help please ??
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Joc Carlyon
(@JocCarlyon) reported
@virginmedia sort your service out or will be going elsewhere utter joke
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zach close YT
(@ZachcloseYT) reported
@virginmedia I giving you the same warming as I just give ea my internet goes down one more time when I in a game u getting reported I had enough being nice