Virgin Media Outage Report in Nether Alderley, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nether Alderley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nether Alderley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Nether Alderley, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Sale, Manchester, Stockport, Wilmslow, Knutsford, Macclesfield and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
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| Manchester |
Wi-fi | |
| Manchester |
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| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nether Alderley, England
Latest outage, problems and issue reports in Nether Alderley and nearby locations:
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Pamela Carter
(@pcjcarter) reported
from
Manchester, England
@virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬
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Jon Samuel
(@djleumas) reported
from
Sale, England
@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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Stan Hall
(@StanHall20) reported
from
Bollington, England
@virginmedia why is virgin media customer service so BAD, supposed to be a multi-million pound company MY ARSE
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
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Stan Hall
(@StanHall20) reported
from
Macclesfield, England
@allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
@JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.
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David Davo Gray
(@Davogray) reported
from
Stockport, England
No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia
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Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BigGeordieGeek@warhammer.social
(@BigGeordieGeek) reported
@virginmedia In the 9 months since we joined other than the original modem being garbage, the service has been good Fewer issues than when we were with Sky
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Martin Jordan
(@mjordan73) reported
@Wardys @Shayan86 @virginmedia The last time we had a significant outage the problem was the rest of the area were also having to use their mobiles as a fallback. End result was dial-up speeds over 4G.
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JM Le Couëdic
(@jmblecouedic) reported
@virginmedia Increasing prices and then we get a worse service. This is how Virgin treats its customers. A joke!
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OFGzeek
(@HaruZYl) reported
@virginmedia Your ******* servers are **** this always ******* happens how are you still a company you useless *****
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Ken Black
(@KenGBlack1) reported
@virginmedia @Ofcom you need to get a grip of this these companies are essentially monopolies - I have no choice other than virgin for what has become an essential service
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Christian - #StandWithUkraine 🇬🇧🇺🇦
(@0eroDay) reported
@virginmedia internet not working again. Hope you’re going to give me compensation for the downtime!
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CryptoBigD
(@beginvestor) reported
@Paul35255198 @virginmedia Same in my area. Absolute garbage
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Andrew M Berry
(@AndrewMBerry81) reported
@virginmedia I just created a mobile hotspot with an #EE 5g phone and connected the #PS5 to it.... It plays modern warfare 2 no problem same ping as my 500 meg virgin package ? Time to get rid i think
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lyn robinson
(@lynrobinson) reported
@samdoddlndn Looking through twitter, @virginmedia have a lot of bad karma.
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micaela Boylan
(@BoylanMicaela) reported
@Jaym7t5 @virginmedia I spent an hour this morning trying too contact virgin! App was down ....telephone useless ..a message too say virgin were aware would of been helpful....load of crap