Virgin Media Outage Report in Winsford, Cheshire West and Chester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Winsford, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Runcorn |
TV | |
| Runcorn |
Wi-fi | |
| Widnes |
Phone | |
| Widnes |
Internet | |
| Runcorn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia Hi when I phone my Mum & dad up there phone line is really noisy lots of interference so it hard to hear them there not allowed out as there in there 70 please can you help we have reported this before
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Jacqueline Turner
(@turnerjaksquin) reported
from
Runcorn, England
@virginmedia Hmmmm thought that might get your attention. Still took you 2 hours to reply though 😡 You used to be the best customer service. Not anymore. 55 minutes is not acceptable.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!
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Jacqueline Turner
(@turnerjaksquin) reported
from
Runcorn, England
What a totally diabolical service @virginmedia 41 minutes and still not got sorted 😡 Now going to cancel our tv & phone package with you. You’re a joke. And will cancel my direct debit and make YOU wait 😡😡
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sandra hunter
(@Sandie42Hunter) reported
from
Widnes, England
@virginmedia you are getting slated on Facebook looks like you will lose lots of customers after this is over, in the chat you say ring after 1 hour of waiting you get cut off . Poor customer service, my plan has run out so it’s gone up in price I am on Furlough cost cutting .
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia is there currently an issue in the Wa8 7dd area are WiFi went of over an hour ago have carried out the usual health checks but no joy and can’t get through on the phones!
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Inland Empire 777
(@InlandEmpire777) reported
from
Nether Alderley, England
@virginmedia None of that shit, that's an absolute fact, trust me.
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Buttery Keith
(@75jacko) reported
from
Runcorn, England
Superfast broadband you say @virginmedia but no connection for virtually the past 2 days in the WA7 area. Each time a time is set for fix estimate it changes by an hour or even more, last night extended from 11pm to 8am and now saying 10.05am. Not good enough!!!! #shambles
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.
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sharrondarnell
(@piggin_shazza) reported
from
Widnes, England
@virginmedia Your customer service is absolutely garbage how many people am I expected to speak to and how long do i have to wait to get something resolved.
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@virginmedia I really don’t know how you can morally charge for the pitiful service you provide. You have the most consistently unreliable download speeds I have ever come across.
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Mattie Hughes
(@hoplessmattie) reported
from
Runcorn, England
@virginmedia TV & internet down in Hallwood Park, Runcorn (WA72GG & WA72FB [at least]). Big Match Tonight @LFC ... Please resolve quickly!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Benton
(@GrahamBenton) reported
Hey @virginmedia, generally I get great service from you but the lack of information today is frustrating when there is clearly something pretty big going down. Update please. #VirginMediaoutage
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Barry
(@BarryD__) reported
@Ec1990x @virginmedia First time mine has gone down in 3 years
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Ceejay booker
(@masterb999) reported
Seems to be a problem with @virginmedia this morning and I can't find out why. Seems to be a country wide sort of problem 🤔
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linton 🇬🇾🇱🇨
(@linton_vickers) reported
I mean, really, people work from home to begin with... like wtf choops 🙄 #virginmedia
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Kultar Singh Ruprai
(@KSRuprai) reported
@virginmedia stressful morning ? Just to add to the wifi is down this morning and I’m unable to connect via the app or register a ‘loss of services’.
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Jamie Ashbrook
(@jamie_ashbrook) reported
Hiking prices, but can't provide a stable service #virginmedia @virginmedia 😔 Time to look elsewhere
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Paul Hill
(@PaulHill1972) reported
@virginmedia broadband down in SW19 - plus your website isn't responding to check or report the lack of service. Fix it please....
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Matt C
(@Mattcarter30) reported
@virginmedia is your broadband down??? I cannot get on to any status pages
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Sean T
(@CockneyCharmer) reported
@Twas_By_Design @virginmedia Yup, some sites/apps working and some not, not a total outtage but does seem VM network is melting
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Graeme Stickings
(@Stickings90) reported
@virginmedia My broadband in the Newcastle NE4 area does not seem to be working. Nothing is listed on the phone status line, and the online status line is not working. I need to speak to someone urgently!!! I can DM you a cell phone number