Virgin Media outages and service status in Winsford, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Winsford, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- Internet (40%)
- TV (40%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Winsford, England
The most recent Virgin Media outage reports came from the following cities: Widnes, Northwich, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Julie Podet (@JuPo71) reported from Crewe, England@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, EnglandRing up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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Technical Issues ☭ (@RagnarokAhead) reported from Runcorn, EnglandImagine my shock that @virginmedia has absolutely shafted me yet again and gone down. Can't believe I'm paying for this, utter incompetence
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Graeme Buck (@g8uck) reported from Widnes, England@virginmedia Yes keeps shutting down then going through the start up routine on the modem green light etc sometimes it’s off for 10 mins sometimes longer but can happen up to 7/8 time a day
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Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Kev James (@djkevjames) reported from Runcorn, England@virginmedia is there problems in halton/Cheshire area please ?
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Norbert Lad. (@maximuslid) reported from Knutsford, England@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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sandra hunter (@Sandie42Hunter) reported from Widnes, England@virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .
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David Sumner (@Dave_Sumner) reported from Winsford, England@virginmedia probably.. but that doesn’t help me with my current one and emails I have stored in that account..
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia having problems tv channels not working phone 150 not taking calls
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Will Hook (@williamtm) reported from Crewe, England@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Pauline Hall (@hall291) reported from Halton, England@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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Dave Ashurst (@DWA2005) reported from Knutsford, England@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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Cookie (@MissDonnaCooke) reported from Runcorn, England@virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous
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Norbert Lad. (@maximuslid) reported from Knutsford, England@virginmedia That's just an automated service that sends me to the app. So still unresolved.
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Mark ODonnell (@TheLensman) reported from Crewe, England@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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sharrondarnell (@piggin_shazza) reported from Widnes, England@virginmedia Your customer service is absolutely garbage how many people am I expected to speak to and how long do i have to wait to get something resolved.
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Steve Eades (@steveeades) reported from Runcorn, England@virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Asha rollawin (@quizrollawin) reported@virginmedia I'm a former customer and want to make a complaint but this isn't possible online without having a VM account - so how can people complain as former customers who are owed money?
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jpk (@jpk44092120) reported@DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer
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🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported@CompoundingISA @MartinSLewis @ao Such short sighted customer service experience. I's like dealing with Virgin Media 10 years ago. I had to tell them 2-3 times that yes, I really did want to cancel. Thankfully, I was only on hold for a few minutes.
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Mark 🇬🇧🏴 (@MrMarkW67) reported@virginmedia I’m really struggling with my Wi-Fi coverage at home. I have a security camera mounted right above my window, but it constantly drops connection due to weak signal. To make matters worse, I get virtually no Wi-Fi signal at all when I am sitting in my back garden, which is really frustrating. Given how close these areas are to the house, I shouldn't be losing connection like this. Could someone please check my Hub settings/signal or advise on getting Wi-Fi Pods to fix these dead zones? Thanks,
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funkeechicken (@funkeechicken1) reported@virginmedia @markkinga Hey, Virgin Media do you do a service in SA69?
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Bella Harvey 🇬🇧🏴🇬🇧 (@Lady__Britannia) reported@trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back
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Kakistocracysucks (@AR59446899) reported@Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.
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Darren Webb (@United_Webby) reportedHey @virginmedia been on hold for 20mins, customer services!!! No wonder u got a fine!!! Changing to sky asap
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James Durrant (@je_durrant) reportedI’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket
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xSpeakEazy (@xSpeak_Eazy) reported@DeviateDefiant @virginmedia @MoneySupermkt Damn I'm paying £63 for 1gig from VM.