Virgin Media outages and service status in Winsford, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Winsford, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Winsford, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn
|
Internet | 7 days ago |
|
Runcorn
|
Internet | 8 days ago |
|
Runcorn
|
Internet | 8 days ago |
|
Northwich
|
Internet | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Will Hook (@williamtm) reported from Crewe, England@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Kev James (@djkevjames) reported from Runcorn, EnglandHelp please @virginmedia is there a problem in the Wa74et area ?
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Graeme Buck (@g8uck) reported from Widnes, England@virginmedia standard day again today WiFi has failed over 6 times on the phone for an hour and get cut off again!! If I could get through I would cancel may just have to stop paying my bill you might contact me then #poorservice #nointernet #p
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ste donnelly (@ste19410949) reported from Widnes, England@virginmedia got to be worst service around all down again time to cancel I think
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician
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Kev James (@djkevjames) reported from Runcorn, England@virginmedia is there problems in halton/Cheshire area please ?
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia is there a problem with internet in Widnes r has gone off
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chlo (@prettyvisit0rs_) reported from Widnes, Englandcan you please advise why i’m being told that nobody in your company can take a complaint call at this moment @virginmedia
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Mark ODonnell (@TheLensman) reported from Crewe, England@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.
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Buttery Keith (@75jacko) reported from Runcorn, EnglandSuperfast broadband you say @virginmedia but no connection for virtually the past 2 days in the WA7 area. Each time a time is set for fix estimate it changes by an hour or even more, last night extended from 11pm to 8am and now saying 10.05am. Not good enough!!!! #shambles
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Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England@virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation
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sandra hunter (@Sandie42Hunter) reported from Widnes, England@virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .
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David Vickers (@VickersDavid) reported from Acton, England@virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis
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Simon Janion (@chaser_51) reported from Runcorn, England@virginmedia HELP!!!! I have had not TV service for nearly 9 hours with fault code W102 on both the TiVo boxes. I have reset the Hub and rebooted both boxes, checked all the cabling and still nothing. My postcode start WA7. PLEASE FIX ASAP!!!!!!!
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sandra hunter (@Sandie42Hunter) reported from Widnes, England@virginmedia you are getting slated on Facebook looks like you will lose lots of customers after this is over, in the chat you say ring after 1 hour of waiting you get cut off . Poor customer service, my plan has run out so it’s gone up in price I am on Furlough cost cutting .
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Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England@virginmedia It’s ok I’m not explaining the issues on here then.
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Graeme Buck (@g8uck) reported from Widnes, EnglandWow @virginmedia on hold to your customer service team for one full hour and it’s cuts me off absolute joke of a company!!! My next call will be to cancel 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AJ (@The_Broski_Boot) reported@virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473
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Ben C (@BenChubb4) reportedHey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday
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Carol-Ann Sihra (@Csihra) reported@virginmedia The worst customer service I have ever experienced. Managers can’t even get it right, how hard can it be to cancel a contract
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Craig (@bricknblock1981) reported@virginmedia Please see my wife’s posts for issues and photos and contact her directly to resolve
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rssconsultant (@rssconsultant) reported@virginmedia your customer service agents on chat are utter crap. Taking 5 mins to reply to every response. Incompetent!
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Bobbypants (@Bobbypants911) reported@virginmedia what sort of morons do you employ as customer retention agents?
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Nottmsteve 🇬🇧 (@nottmsteve) reportedHad an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased
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John M (@john1mccarthy) reported@virginmedia I'm shocked!! Someone actually called me just now. Albeit 4 days late, but I guess that's just how you guys work. No real news, I'm still not due any form of service from you until May 14th, so a bit of a waste. Amazing what a bit of negative pr on X can do
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Brett Gaskell (@brettgask76) reported@virginmedia are there area issues in Manchester getting nothing on and before you say it tried reboot for 360 box & broadband
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sassy (@wayatalkinabeet) reported@virginmedia your internet service is a ******* joke. Outages last week, outages again today. Takes the pure piss what are you lot doing all day?