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Virgin Media outages and service status in Winsford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Winsford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 7, 10:08 PM GMT+1.
  • 54% Internet (54%)
  • 31% TV (31%)
  • 15% Wi-fi (15%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Winsford, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, Widnes, and Northwich.

CityProblem TypeReport Time
Runcorn Internet 5 days ago
Runcorn Wi-fi 10 days ago
Runcorn Wi-fi 10 days ago
Runcorn Internet 11 days ago

Nearby cities with recent reports

Runcorn

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • piggin_shazza
    sharrondarnell (@piggin_shazza) reported from Widnes, England

    @virginmedia Your customer service is absolutely garbage how many people am I expected to speak to and how long do i have to wait to get something resolved.

  • hoplessmattie
    Mattie Hughes (@hoplessmattie) reported from Runcorn, England

    @virginmedia TV & internet down in Hallwood Park, Runcorn (WA72GG & WA72FB [at least]). Big Match Tonight @LFC ... Please resolve quickly!!

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

  • MissDonnaCooke
    Cookie (@MissDonnaCooke) reported from Runcorn, England

    @virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous

  • mrwilkinson1979
    Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!

  • JulieMNoble
    Julie Noble (@JulieMNoble) reported from Tarporley, England

    @LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet

  • HellsbellsO
    Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area

  • KerryPearse
    Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation

  • djkevjames
    Kev James (@djkevjames) reported from Runcorn, England

    Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever

  • turnerjaksquin
    Jacqueline Turner (@turnerjaksquin) reported from Runcorn, England

    @virginmedia Hmmmm thought that might get your attention. Still took you 2 hours to reply though 😡 You used to be the best customer service. Not anymore. 55 minutes is not acceptable.

  • HellsbellsO
    Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

  • KerryPearse
    Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care

  • djkevjames
    Kev James (@djkevjames) reported from Runcorn, England

    Help please @virginmedia is there a problem in the Wa74et area ?

  • g8uck
    Graeme Buck (@g8uck) reported from Widnes, England

    @virginmedia is there currently an issue in the Wa8 7dd area are WiFi went of over an hour ago have carried out the usual health checks but no joy and can’t get through on the phones!

  • g8uck
    Graeme Buck (@g8uck) reported from Widnes, England

    @virginmedia Yes keeps shutting down then going through the start up routine on the modem green light etc sometimes it’s off for 10 mins sometimes longer but can happen up to 7/8 time a day

  • DWA2005
    Dave Ashurst (@DWA2005) reported from Knutsford, England

    @virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement

  • maximuslid
    Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

  • KerryPearse
    Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia It’s ok I’m not explaining the issues on here then.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    @virginmedia May I remove it then? It’s ugly, VM never mentioned I would need it when you sold me the service and you didn’t get my permission to stick it on my house! Will happily send it back to you! Have no intention of ever using @virginmedia ever again!

  • rebeccaann1989
    rebecca ann jarvis (@rebeccaann1989) reported

    Hey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked

  • AvaniEbony666
    Rebecca Réva (@AvaniEbony666) reported

    @MartinSLewis is it really fair that with the below inadequate service and bills being messed about and not being able to se said WiFi properly should I really be paying the full @virginmedia bill even tho the problem hasn't been resolved??

  • GarryWalker
    Garry Walker (@GarryWalker) reported

    Today I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Please help really frustrated as to why no one can answer a simple question, why can I no longer log into the O2 app its asking for my virgin media details I dont have virgin media ?

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

  • eightieschick72
    Charmaine Rome (@eightieschick72) reported

    @virginmedia Sorted out. But it would have been nice if your customer service had checked outages first before spending an hour taking me through things that clearly wouldn’t have worked because an engineer had chopped through a live “in the area” and the whole area was down!

  • silestanix
    Mr H (@silestanix) reported

    @O2 @virginmedia not a fan of doing this but o2, you guys have made a holiday in the USA as difficult as possible. After many conversations with advisors on the chat I STILL CANNOT Make calls back to the UK from here in the USA. I'm a volt customer but will rethink this...

  • chariots85
    Chariots Of Fire (@chariots85) reported

    @gblondon1 @skytv @virginmedia I made the move at the start of the year. Despite a 1GB BB connection, the WiFi across the house is terrible (and I have 2 boosters!)

  • seccadelikbaby
    Gizëm (@seccadelikbaby) reported

    @virginmedia Of course I already checked. The estimated fix time is now 8:06pm. That’s far too late and will completely disrupt my workday. I work from home and have already been without internet for 2 days. This situation is unbelievable and has caused me significant inconvenience!