Virgin Media Outage Report in Winsford, Cheshire West and Chester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winsford, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Northwich, Knutsford, Runcorn and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
TV | |
| Northwich |
Internet | |
| Knutsford |
Wi-fi | |
| Runcorn |
Wi-fi | |
| Sandbach |
Total Blackout | |
| Knutsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Johnny Maxwell
(@Johnny_Maxwell) reported
from
Widnes, England
@virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Today so far so good but this has been happening every day for the past 2 weeks but I can never get through on the phone on hold for an hour at a time only to be cut off!! Went off again twice last night trying work from home is impossible
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia I have used this service in the past and faults have been noted, I have also reported it before now on my account. It’s just weird that every Sunday I appear to be having issues.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Carried out the tests and internet now working but seems slow. Also there is an error noted on the Samsung set top box?
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Mark ODonnell
(@TheLensman) reported
from
Crewe, England
@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Technical Issues ☭
(@RagnarokAhead) reported
from
Runcorn, England
Imagine my shock that @virginmedia has absolutely shafted me yet again and gone down. Can't believe I'm paying for this, utter incompetence
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Kev James
(@djkevjames) reported
from
Runcorn, England
Help please @virginmedia is there a problem in the Wa74et area ?
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sandra hunter
(@Sandie42Hunter) reported
from
Widnes, England
@virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .
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Simon Janion
(@chaser_51) reported
from
Runcorn, England
@virginmedia HELP!!!! I have had not TV service for nearly 9 hours with fault code W102 on both the TiVo boxes. I have reset the Hub and rebooted both boxes, checked all the cabling and still nothing. My postcode start WA7. PLEASE FIX ASAP!!!!!!!
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Kev James
(@djkevjames) reported
from
Runcorn, England
@virginmedia is there problems in halton/Cheshire area please ?
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Kev James
(@djkevjames) reported
from
Runcorn, England
Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Yes keeps shutting down then going through the start up routine on the modem green light etc sometimes it’s off for 10 mins sometimes longer but can happen up to 7/8 time a day
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Steve Bland
(@blandsteve) reported
from
Knutsford, England
@virginmedia Yes. No issues identified.
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia standard day again today WiFi has failed over 6 times on the phone for an hour and get cut off again!! If I could get through I would cancel may just have to stop paying my bill you might contact me then #poorservice #nointernet #p
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia why is my internet not working again? WA7 4RF postcode please advise.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia checked this and currently it says no issues,there clearly is a issue as this is not an isolated incident and is affecting others closeby. Unless you can actually do anything that may solve or attempt to solve the issue dont bother replying because your just giving me lip service
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Widneschappy
(@Widneschappy) reported
from
Widnes, England
.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi are tv and phone line are not working can you help WA8 8BS
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Meston
(@rykoonmesto7) reported
@virginmedia Correct, only in the past 3 days the speeds were down at 20mbps and I was always on 2.4ghz and today I’ve tried everything that you said so tried myself and changed to 5ghz and that made a huge difference
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Becks Prebble 🦩
(@BecksPrebble) reported
@virginmedia my son is receiving weird messages on his phone can you point me in the direction of someone who can fix this please
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Tilly Haines
(@Tilly_Haines) reported
@virginmedia do you have any other contact options. I was trying to contact you in regards to becoming a new broadband customer. But your website chat bot service was very unhelpful.
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Kimberley Turner
(@kimturner70) reported
@virginmedia how much longer will your customers in north Kentish Town and Dartmout Park have to put up with intermittent poor connection?
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AL
(@AL64888531) reported
@gmilner1989 @virginmedia @O2 OMG I can honestly say you jumped from frying pan straight in to the fire that never goes out just going to wish you good luck with that PS IF O2 joined virgin I’m out within next half hour
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CJ
(@vintagegaylady) reported
@virginmedia @YodelOnline tracking still says tried to deliver and left a calling card even though I was in and no card has come through my door. When I complained they admitted there was network error and SatNav showed it far from my house. They said it would be delivered today. It hasn't.
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HYUFD
(@HYUFD1) reported
@virginmedia Yes my Wi Fi has gone down too
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Barbarella
(@bastardgirl) reported
@virginmedia any issues in #watford WD18? Broadband has been down for over half an hour and I need to get some urgent work done.
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Bryan Henry O'Neill
(@bhoneill) reported
@virginmedia I need you to confirm that my contracts have been cancelled. On the phone to your sales/customer service for 2+hours this morning. Should have been a seem less process..anything but 😬 going back to @O2
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.