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Virgin Media outages and service status in Winsford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Winsford, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Winsford, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, and Northwich.

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • 75jacko
    Buttery Keith (@75jacko) reported from Runcorn, England

    Superfast broadband you say @virginmedia but no connection for virtually the past 2 days in the WA7 area. Each time a time is set for fix estimate it changes by an hour or even more, last night extended from 11pm to 8am and now saying 10.05am. Not good enough!!!! #shambles

  • VickersDavid
    David Vickers (@VickersDavid) reported from Acton, England

    @virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis

  • djkevjames
    Kev James (@djkevjames) reported from Runcorn, England

    @virginmedia is there problems in halton/Cheshire area please ?

  • peachy_80
    Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

  • steveeades
    Steve Eades (@steveeades) reported from Runcorn, England

    @virginmedia why is my internet not working again? WA7 4RF postcode please advise.

  • Gfunk_in3D
    Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!

  • chaser_51
    Simon Janion (@chaser_51) reported from Runcorn, England

    @virginmedia HELP!!!! I have had not TV service for nearly 9 hours with fault code W102 on both the TiVo boxes. I have reset the Hub and rebooted both boxes, checked all the cabling and still nothing. My postcode start WA7. PLEASE FIX ASAP!!!!!!!

  • maximuslid
    Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia That's just an automated service that sends me to the app. So still unresolved.

  • KerryPearse
    Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care

  • TMcGRed
    TMcGRed (@TMcGRed) reported from Widnes, England

    @virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...

  • MissDonnaCooke
    Cookie (@MissDonnaCooke) reported from Runcorn, England

    @virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous

  • ste19410949
    ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia got to be worst internet service going time to get rid I think 💩💩💩

  • BIGTED1967
    J.B (@BIGTED1967) reported from Knutsford, England

    @LobbyNoNumbers We pay about £66 per month with @virginmedia for the basic tv,broadband and phone that we never use. Probably the worst customer service around. They promised to upgrade the set top box 2 years ago and we're still waiting.

  • williamtm
    Will Hook (@williamtm) reported from Crewe, England

    @serenium @virginmedia Lots of ISPs don’t support it, not just VM.

  • ste19410949
    ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia got to be worst service around all down again time to cancel I think

  • JuPo71
    Julie Podet (@JuPo71) reported from Crewe, England

    @virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

  • HellsbellsO
    Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia having problems tv channels not working phone 150 not taking calls

  • hoplessmattie
    Mattie Hughes (@hoplessmattie) reported from Runcorn, England

    @virginmedia TV & internet down in Hallwood Park, Runcorn (WA72GG & WA72FB [at least]). Big Match Tonight @LFC ... Please resolve quickly!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • daleclarke1980
    dale clarke (@daleclarke1980) reported

    @virginmedia Why are you chiming in? It’s an o2 problem unless you have got your grubby mitts on their app?

  • NicolaDonnan
    Nichola 2020 (@NicolaDonnan) reported

    @virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

  • LUKEQPR94
    Luke (@LUKEQPR94) reported

    Has Virgin Media gone down?

  • KrKoKiKhKeKy1
    Heidi Service (@KrKoKiKhKeKy1) reported

    @virginmedia Ive just had my new bill through £102.34, I've had the same box and internet for years no add ons and my bill is going up and up, I need to cancel my box but keep the internet. If you can't, i will find somewhere else.

  • LORDCANTl
    roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported

    @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

  • rolo852010
    Rolland Law (@rolo852010) reported

    @virginmedia can you explain to me how the cooling down period works, I got a broadband and tv package last year and I got a new tv box a few days ago but I’m not happy with the tv box am I in the cooling down period on cancelling my contract as it’s a new device I received ?

  • bigbally
    Adrian Bird (@bigbally) reported

    @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

  • rolo852010
    Rolland Law (@rolo852010) reported

    @virginmedia Can you not just reply on here and just explain ? There is nothing secret about this post there’s nothing to hide it’s a general question regarding the cool down period.

  • drewsy92
    Drew Grant (@drewsy92) reported

    Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

  • yiuonmw
    Yiuon (@yiuonmw) reported

    @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?