Virgin Media

Virgin Media Outage Report in Winsford, Cheshire West and Chester, England

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The latest reports from users having issues in Winsford come from postal codes CW7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winsford, Cheshire West and Chester, England 04/24/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winsford, Cheshire West and Chester, England

The most recent Virgin Media outage reports came from the following cities: Widnes, Crewe, Runcorn and Winsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWidnes E-mail
United KingdomCrewe Internet
United KingdomRuncorn TV
United KingdomCrewe Internet
United KingdomWidnes Total Blackout
United KingdomWinsford Internet

Community Discussion

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Virgin Media Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • BIGTED1967 J.B (@BIGTED1967) reported from Knutsford, England

    @LobbyNoNumbers We pay about £66 per month with @virginmedia for the basic tv,broadband and phone that we never use. Probably the worst customer service around. They promised to upgrade the set top box 2 years ago and we're still waiting.

  • Sandie42Hunter sandra hunter (@Sandie42Hunter) reported from Widnes, England

    @virginmedia you are getting slated on Facebook looks like you will lose lots of customers after this is over, in the chat you say ring after 1 hour of waiting you get cut off . Poor customer service, my plan has run out so it’s gone up in price I am on Furlough cost cutting .

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area

  • g8uck Graeme Buck (@g8uck) reported from Widnes, England

    @virginmedia is there currently an issue in the Wa8 7dd area are WiFi went of over an hour ago have carried out the usual health checks but no joy and can’t get through on the phones!

  • mrwilkinson1979 Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money

  • InlandEmpire777 Inland Empire 777 (@InlandEmpire777) reported from Nether Alderley, England

    @virginmedia None of that shit, that's an absolute fact, trust me.

  • williamtm Will Hook (@williamtm) reported from Crewe, England

    @serenium @virginmedia Lots of ISPs don’t support it, not just VM.

  • mrwilkinson1979 Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!

  • bevey2010 bev sale (@bevey2010) reported from Runcorn, England

    @virginmedia I have checked and rebooted but says nothing wrong, we can have 10 devices connected at any 1 time and never had a problem till last week when internet just turned off randomly an since then ots been on, off, on, off,on,off all day

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia Hi when I phone my Mum & dad up there phone line is really noisy lots of interference so it hard to hear them there not allowed out as there in there 70 please can you help we have reported this before

  • steveeades Steve Eades (@steveeades) reported from Runcorn, England

    @virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.

  • TMcGRed TMcGRed (@TMcGRed) reported from Widnes, England

    @virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...

  • piggin_shazza sharrondarnell (@piggin_shazza) reported from Widnes, England

    @virginmedia Your customer service is absolutely garbage how many people am I expected to speak to and how long do i have to wait to get something resolved.

  • VickersDavid David Vickers (@VickersDavid) reported from Acton, England

    @virginmedia Help ! How do I cancel my contract? When I call u it says to do it on line, when I go on line it says to call #stuck

  • brollybruce Bruce (@brollybruce) reported from Knutsford, England

    @virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client

  • VickersDavid David Vickers (@VickersDavid) reported from Acton, England

    @virginmedia Help !!! How do I cancel my contract? On line it says to ring you and when you ring it says to go on line. If I call to try and speak to anyone at all, there is simply no answer, no matter how long you hold for. #stuck #customerservice? @richardbranson @MartinSLewis

  • ste19410949 ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia got to be worst internet service going time to get rid I think 💩💩💩

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care

  • ste19410949 ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia got to be worst service around all down again time to cancel I think

  • mrwilkinson1979 Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Potatoes274 Andrew N (@Potatoes274) reported

    @virginmedia Have had nothing but trouble with your internet all morning - what's going on? Reading, Berkshire area.

  • XdXfX3 XdXfX (@XdXfX3) reported

    @virginmedia customer service is so bad. No WiFi since Thursday and still no closer to being fixed. The call centre staff are useless and have no idea what they are doing just hurry you off the line. #shouldofstayedwithsky

  • kategiffard Kate Hall (@kategiffard) reported

    @virginmedia Yes. It never arrived.

  • Martin_Thomas Martin Thomas (@Martin_Thomas) reported

    @virginmedia - something changed in the web safe settings in the last few days. All media content on @twitter were showing as conten not available. The only fix was to turn off the “Child Safe” in the web safe settings. Please investigate as this is not an ideal approach.

  • BSc_Graduate L (@BSc_Graduate) reported

    @virginmedia I’m working from home and regularly have issues with my internet connections and speed. As you can appreciate I don’t have 45 mins to call every day. The incompetence of the agent Ann was beyond belief. So frustrating. I could have been talking to a machine.

  • XdXfX3 XdXfX (@XdXfX3) reported

    @virginmedia Apparently there is no issue. We have rebooted, reset and followed all the online guides but we still have no WiFi. Apparently an engineer at the exchange resolved the issue yesterday but several reboots and 12 hours later still no WiFi

  • LaurenLozDavies Lauren 🦩 (@LaurenLozDavies) reported

    Hey @virginmedia every video on my twitter feed isn't working stating "content unavailable" I was able to fix this on my phone by disconnecting from the WIFI but the problem persists on my laptop which I can't disconnect from the WiFi. How can you fix this?

  • Tracy12121212 Tracy 💙 (@Tracy12121212) reported

    @Fuaadoo @TwitterSupport @virginmedia customer?

  • kategiffard Kate Hall (@kategiffard) reported

    @virginmedia I’m having issues signing in with my saved info. So hit change password and never received the promised email from @virginmedia to do this so am unable to do this, or seemingly speak to a human and am unable to view lots of content on Twitter. Still. Are you telling me others

  • asta2k Alasdair (@asta2k) reported

    @virginmedia Sorry still the same issue