Virgin Media Outage Report in Winsford, Cheshire West and Chester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winsford, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Northwich, Runcorn and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Internet | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Carried out the tests and internet now working but seems slow. Also there is an error noted on the Samsung set top box?
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Kev James
(@djkevjames) reported
from
Runcorn, England
Help please @virginmedia is there a problem in the Wa74et area ?
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
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Technical Issues ☭
(@RagnarokAhead) reported
from
Runcorn, England
Imagine my shock that @virginmedia has absolutely shafted me yet again and gone down. Can't believe I'm paying for this, utter incompetence
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Yes keeps shutting down then going through the start up routine on the modem green light etc sometimes it’s off for 10 mins sometimes longer but can happen up to 7/8 time a day
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Widneschappy
(@Widneschappy) reported
from
Widnes, England
.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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sandra hunter
(@Sandie42Hunter) reported
from
Widnes, England
@virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Today so far so good but this has been happening every day for the past 2 weeks but I can never get through on the phone on hold for an hour at a time only to be cut off!! Went off again twice last night trying work from home is impossible
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Johnny Maxwell
(@Johnny_Maxwell) reported
from
Widnes, England
@virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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Steve Bland
(@blandsteve) reported
from
Knutsford, England
@virginmedia Yes. No issues identified.
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Mark ODonnell
(@TheLensman) reported
from
Crewe, England
@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia standard day again today WiFi has failed over 6 times on the phone for an hour and get cut off again!! If I could get through I would cancel may just have to stop paying my bill you might contact me then #poorservice #nointernet #p
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Graeme Buck
(@g8uck) reported
from
Widnes, England
Wow @virginmedia on hold to your customer service team for one full hour and it’s cuts me off absolute joke of a company!!! My next call will be to cancel 🤬
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi are tv and phone line are not working can you help WA8 8BS
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Kev James
(@djkevjames) reported
from
Runcorn, England
@virginmedia is there problems in halton/Cheshire area please ?
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia why is my internet not working again? WA7 4RF postcode please advise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nederland Girl 🧡
(@Joanie765) reported
@virginmedia That's worse than useless. Making me sign in or create an account. I'm not the main account holder so don't know the account number. I'll be making sure we don't pay for this period though. 12 hours & counting with no service
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leanne pearce
(@leanne11rat) reported
@virginmedia switched the phone lines wed, they keep promising to send someone out for 3 days, we raise a complaint and the second we get off the phone they close it They said someone was coming at 8 today then didn't then 9:30 now they haven't this has happened for 3 days now
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Dave Young
(@YoungDavidy7896) reported
@virginmedia Hi I have had your engineer out to address the slow or non existent WI-FI he said to call the help line and they will send me a booster to fix the problem.When I called the help line they want to charge an extra £5 a month for to fix the problem. I am having speed problems
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Ed
(@EdLongden) reported
@virginmedia is there a service problem in N8 this morning?
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chelsey howe
(@tutti_frutti247) reported
@virginmedia Ok that’s not what they told me on the phone. It’s was kind of tough not our problem situation
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caoimhe
(@caoimhec) reported
@virginmedia No you're wrong because the have not helped me once during any of my calls. They transfer me to "technical support" and other teams. It is not an install issue, it is an issue where your company used my address to secure a sale for a person that lives somewhere else...
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Matt
(@Matt_BCC) reported
@virginmedia you exhaust me... There's always something... Today it's an email telling me my bill is £52 linking to "view this bill online" shows £101. I had hoped the former was you actually fulfilling your promise to reimburse for the appalling service in recent months...
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lynne 💜🤍💚
(@lynne83119312) reported
@virginmedia @Whats_UpWithU I can expand 2 1/2 hours on your customer chat yesterday 5th agent I’ve spoken to to try and get a bil showing my broadband and tv separate and was told no although the previous agents assured me 100% I can get one. I have 12 pages of the communications @virginmedia shocking
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Hinchy - Hinchy#6004
(@thehinchy) reported
@virginmedia So it took you that long to reply to it, and here we are in a second day still having internet issues. Services are still poor, nearly half less the speed I’m paying for and an inconsistent connection.
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caoimhe
(@caoimhec) reported
@virginmedia Until at some point the customer either gives up or spends DAYS of their lives getting a fix, for you to say "glad to have helped" when you didn't help! Or the ever popular predefined phrase "we aren't able to access specific accounts on here" #virginmedia #customerservicefail