Virgin Media outages and service status in Crewe, England

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crewe, England

The most recent Virgin Media outage reports came from the following cities: Northwich, and Stoke-on-Trent.

City	Problem Type	Report Time
Northwich	TV	2 days ago
Stoke-on-Trent	TV	6 days ago
Stoke-on-Trent	TV	6 days ago
Stoke-on-Trent	TV	6 days ago
Stoke-on-Trent	TV	7 days ago
Stoke-on-Trent	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

• 
  Meyrick (@iMeyrick) reported 5 minutes ago from Stoke-on-Trent, England

  @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

• 
  Sophie Bridgett (@sophiebridgett) reported 6 minutes ago from Stoke-on-Trent, England

  @virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(

• 
  James Hope (@gingerjames1990) reported 11 minutes ago from Stoke-on-Trent, England

  @Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding

• 
  James Hope (@gingerjames1990) reported 15 minutes ago from Stoke-on-Trent, England

  @reddersmufc @Ofcom @virginmedia It's awful! I'm sick of calling customer services and getting through to someone who cannot understand basic English language and goes on talking about something else. Then try to speak to three different advisers to raise a simple issue/complaint and they refuse!

• 
  💻gremlins r us💻 (@PlumbousSkin) reported 16 minutes ago from Stoke-on-Trent, England

  @virginmedia Weve had an engineer out, he replaced our router then buggered off. The problems kept happening even with a new router.. its been months of calling & faffing around trying to get this problem fixed & still nothing, its a joke.

• 
  Mark Steven Cooper (@MarcoStevenco) reported 18 minutes ago from Newcastle-under-Lyme District, England

  Oh @virginmedia internet is down! No surprise there! 💡

• 
  sean cosgrove (@mymodlifecrisis) reported 26 minutes ago from Congleton, England

  So @virginmedia don’t understand my 78 year old deaf father cannot call them. They call me as asked out of the blue and tell me they can’t fix the broadband problem, they WONT send an engineer out and I’m getting upset because I’m not hearing what I want. They got that right x

• 
  cara (@PeachyBeechy) reported 35 minutes ago from Stoke-on-Trent, England

  @virginmedia shocked and appalled by the rude and aggressive manner of one of your agents just now during an unsolicited sales call.

• 
  Matt (@shent) reported 42 minutes ago from Stoke-on-Trent, England

  @virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔

• 
  Steve woolliscroft (@swoolly1970) reported 46 minutes ago from Stoke-on-Trent, England

  @virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking

• 
  Les Chaplin (@LesChaplin) reported 46 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August

• 
  Andy Welsh 🍕 (@imandywelsh) reported 46 minutes ago from Stoke-on-Trent, England

  @virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻

• 
  Andrea Day (@Andreaeday) reported 51 minutes ago from Biddulph, England

  @virginmedia 2/2 when modem mode was suggest I was just told it “turns off WiFi” - no help on how to fix. VPN is common from domestic WiFi - you should be clear and transparent to customers that you don’t support rather than charging for gadget rescue for something that can’t be fixed.

• 
  Richie Knight (@richiechuff) reported 52 minutes ago from Stoke-on-Trent, England

  @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

• 
  Shaun Mountain (@Mountain1863) reported 53 minutes ago from Biddulph, England

  @virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers

• 
  Matt Harrison (@paramattharri84) reported 55 minutes ago from Stoke-on-Trent, England

  @KezMH @virginmedia The hardest part of the problem is actually gettong to speak to someone

• 
  Ian Fraser (@IXL) reported 56 minutes ago from Keele, England

  Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 57 minutes ago from Stoke-on-Trent, England

  @virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!

• 
  David Sumner (@Dave_Sumner) reported 59 minutes ago from Winsford, England

  @virginmedia probably.. but that doesn’t help me with my current one and emails I have stored in that account..

• 
  Rocketman_86 (@Rocketman_86) reported 59 minutes ago from Stoke-on-Trent, England

  @virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyn Prodger (she/her) (@Prodgey) reported 8 minutes ago

  @virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area

• 
  Eugene Reid (@eugenereid) reported 9 minutes ago

  @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

• 
  Tweetledumb (@xueshang) reported 10 minutes ago

  @libertyglobal please ask @virginmedia why they sent me a new TB box without any remote to control it. (Finally they say will send one to reach me "in 5 business days" - keep paying for the service throughout this time!)

• 
  Waliam Doe (@aomimikuga26872) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Hodl my Bags (@SWINGER46708173) reported 11 minutes ago

  @virginmedia Yes you can find a way to contact me and we can try sort the issue as it is over 6 weeks without been solved

• 
  Mahmut Tör (@MahmutTor) reported 11 minutes ago

  Dear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?

• 
  Paul Toner (@paul_k_toner) reported 14 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  Duncan Waugh (@waughzone) reported 19 minutes ago

  @dobbin1957 @virginmedia I struggle to get any communication from @virginmedia at all but then, when they did communicate, it contained blatant lies saying they had fixed the issue and an engineer had been out (neither of those things happened).

• 
  Robert de Bruin (@RdeB1973) reported 19 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  Dan Stevens (@DanStev14730264) reported 19 minutes ago

  @virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous