Virgin Media Outage Report in Crewe, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crewe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme and Crewe.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Shaun Mountain (@Mountain1863) reported from Biddulph, England
@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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Andy Picken (@andyvic7) reported from Stoke-on-Trent, England
@drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them
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Andy Welsh 🍕 (@imandywelsh) reported from Stoke-on-Trent, England
@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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Denise Powell (@PPowellfamily) reported from Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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Julie Podet (@JuPo71) reported from Biddulph, England
@virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.
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turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England
@virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance
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#bandit4president (@xTrustBandit) reported from Stoke-on-Trent, England
@virginmedia u guys ******* suck . Worst internet UK
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chas plummer (@chasplummer1) reported from Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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Beth Emma (@beth_emma_) reported from Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Allan Webb (@allanwebb69) reported from Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Alena (@AlenaCopeland_1) reported from Stoke-on-Trent, England
@Turnerandhooch @virginmedia Shocking service they are
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turnerandhooch® (@Turnerandhooch) reported from Stoke-on-Trent, England
@AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit
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Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England
@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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Connor / MN (@CJMontford) reported from Newcastle-under-Lyme District, England
Virgin Media is DOG AWFUL
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Santa Sime 🎅🏻🎄 (@FowldsSimon) reported from Stoke-on-Trent, England
@virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.
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Will Hook (@williamtm) reported from Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Meyrick (@iMeyrick) reported from Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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Joel Womsley (@SoManyJoels) reported from Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Night Rider vr (@NightRidervr1) reported
@virginmedia I fully understand the cost of everything is going up; did consider staying till your reps started insulting my intelligence, gaslighting me into thinking my new package with @Vodaphone4 was a 4g dongle plan, followed by a rep saying no cancel the new contract with the new isp
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James Jarman (@Jargon64) reported
@virginmedia One last question, do we pay for the days we are unable to access your service? Previously, when we've had outages, we've been compensated. I assume the same will occur?
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Pete (@peterjs0007) reported
@virginmedia the worst customer service I’ve ever had the displeasure to experience. If this is how you treat all your customers you’ll soon have none
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Jim Logan (@Jimlogan610) reported
@virginmedia Yes - there has been damage to cable in the street but I have been promised every day that a technician/team will be to repair it but no-show everyday. No information forthcoming from customer services team - they don’t know as work to be done by 3rd party
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Paul Johnson (@PaulCrookhall) reported
@virginmedia What is the best number to call to get straight through to cancel my contract. Still having issues every night. Was told it would be fixed by today and sat here using my mobile data to write this.
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Katy (@teachkw81) reported
@virginmedia They tried to help us, it didn’t work, they cut us off. Literally don’t know what to do but we have no internet and the tv does not work properly
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Ashley Moore (@AshMoore_) reported
@virginmedia I can't wait to leave this overpriced crappy broadband service this month. An absolute joke of a company, constantly losing connection
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland
@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Niki Russell (@NikiRussell11) reported
@virginmedia Yes but been on far ages and keep getting cut off. Tried chat too but they keep saying they are putting me through to the customer services team and then nothing happens.
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Luke Tilt (@LukeTilt88) reported
@virginmedia Absolute shambles of a company, never experienced worse customer service in my life! Anyone reading this DO NOT take out products with Virgin, they won’t let you cancel even after emailing you advising it’s ok to do so!!