Virgin Media Outage Report in Crewe, Cheshire East, England
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The latest reports from users having issues in Crewe come from postal codes CW1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Newcastle under Lyme |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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#bandit4president
(@xTrustBandit) reported
from
Stoke-on-Trent, England
@virginmedia u guys ******* suck . Worst internet UK
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Andy Welsh 🍕
(@imandywelsh) reported
from
Stoke-on-Trent, England
@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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Denise Powell
(@PPowellfamily) reported
from
Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
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turnerandhooch®
(@Turnerandhooch) reported
from
Stoke-on-Trent, England
@AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit
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Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Santa Sime 🎅🏻🎄
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.
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Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.
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Joel Womsley
(@SoManyJoels) reported
from
Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Shaun Mountain
(@Mountain1863) reported
from
Biddulph, England
@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
Internet is shit will be streaming sum time tonight fking virgin media r shit
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Alena
(@AlenaCopeland_1) reported
from
Stoke-on-Trent, England
@Turnerandhooch @virginmedia Shocking service they are
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Daniel
(@huckleberrydan) reported
@virginmedia I’ve been trying to get a booster pod for about 2 months now. Your Live Chat never works and the telephone numbers go round in circles and you never speak to a human. I’ve raised a complaint and you keep trying to shut it, but the issue isn’t resolved
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Emma
(@Emmzz_92) reported
@virginmedia Are u winding me up? I’ve just seen you say to someone else on twitter that there is a problem with the tv boxes rebooting themselves and your saying to me there’s no problem and to check my own stuff
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Lewis Phillips
(@lewfigo) reported
@virginmedia Your service appears to have catastrophically crashed in SW19, and the area checker appears to be out of action. What’s occurring? And no, I unfortunately do not have time to sit on hold to speak with someone.
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Becks
(@ThatGuurl) reported
@virginmedia I'm just going to cancel the contract
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Dastardly Whiplash
(@kerching) reported
@virginmedia Because of an area fault unrelated to my issue. But they never told it was cancelled
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Shannon gaskill
(@Shannongaskill2) reported
@virginmedia YOUR COMPANY! considering your a multimillionaire company you dont have VERY GOOD customer service do you? i have been trying to get InTouch for weeks/months but nope it seams that NONE answers your phones/webchats/whatsapps/emails. WORLDS WORST COMPANY!!!!!!!!!!!!!!!!!!!!!
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Shannon gaskill
(@Shannongaskill2) reported
@virginmedia YOUR COMPANY! considering your a multimillionaire company you dont have VERY GOOD customer service do you? i have been trying to get InTouch for weeks/months but nope it seams that NONE answers your phones/webchats/whatsapps/emails. WORLDS WORST COMPANY!!!!!!!!!!!!!!!!!!!!!
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Shannon gaskill
(@Shannongaskill2) reported
@virginmedia @SpotifyUK YOUR COMPANY! considering your a multimillionaire company you dont have VERY GOOD customer service do you? i have been trying to get InTouch for weeks/months but nope it seams that NONE answers your phones/webchats/whatsapps/emails. WORLDS WORST COMPANY!!!!!!!!!!!!!!!!!!!!!
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Natasha Wright
(@NatashaWrightyn) reported
@virginmedia Yes, a third appointment has now been booked. Am I holding my breath on it, absolutely not. A complaint has also been made as I am not happy. Virgin is such a big company you lose sight of your long term customers…. As you will no doubt think 1 leaves another 5 join who cares
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Jack “2 monets” Bremer
(@jackbremer) reported
@virginmedia That’s like the AA asking someone to drive to their garage when they’re broken down. Maybe someone else would like the business?