Virgin Media Outage Report in Crewe, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Congleton, Northwich, Crewe and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Congleton |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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🍃Lana Banana🍂
(@Laaana_bananaaa) reported
from
Stoke-on-Trent, England
How ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠
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Neil Barker
(@NeilBarker72) reported
from
Stoke-on-Trent, England
Is anybody having issues with @virginmedia internet. My neighbours is running ok but is off.
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Cook Pass Babtridge
(@andytideswell) reported
from
Stoke-on-Trent, England
@virginmedia absolutely awful service. So much for looking after elderly and vulnerable customers. Trying to sell services that are not needed or wanted.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!
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Wayne Thomas
(@martialartnerd) reported
from
Stoke-on-Trent, England
@virginmedia absolutely shocking treatment when trying to sort an upgrade out, asked to speak to the manager was told I can't sniggered at and the phone was then put down... we have three contracts Internet and tv with you safe to say we won't be renewing
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?
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Jessica Oliver
(@Jess_L_Oliver) reported
from
Newcastle-under-Lyme District, England
@virginmedia I’ve now got an “intermittent signal issue” message
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Steve woolliscroft
(@swoolly1970) reported
from
Stoke-on-Trent, England
@virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
@TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate
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J9PVFC
(@J9PVFC) reported
from
Stoke-on-Trent, England
@virginmedia recently downgraded my broadband package, but my Volt package hasn’t been reapplied to my account. Can you help as O2 show it’s active, but no options on your help site that direct me to someone to fix.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Stoke-on-Trent, England
@virginmedia John, please check my file. I’ve called several times, to be told somebody will contact you regarding your complaint. I ask to speak to a manger I’m told, none available. Appreciate this is not your fault buts it’s an utter **** show. I’ll let @Ofcom take the lead from here.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Stoke-on-Trent, England
@virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.
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Ian Fraser
(@IXL) reported
from
Keele, England
Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?
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Kerys🐝🇺🇦🙏🏻
(@Faeeeriee) reported
from
Stoke-on-Trent, England
Think Virgin Media just **** the bed. What’s happened?
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.
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Andrew Dickerson
(@andy_dickerson) reported
from
Stoke-on-Trent, England
@virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.
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Andrew Dickerson
(@andy_dickerson) reported
from
Stoke-on-Trent, England
Anyone know what on earth is going on with @virginmedia ATM last 2 days connections been up and down like a god knows what ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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darren leeming
(@LeemingDarren) reported
@virginmedia why do you sell packages that the customers cant use due to old tv boxes like #Netflix AND #skysports+ not compatible with a tivo box #shocking service
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Gillingham Gooner🏴
(@funtime10) reported
@virginmedia My entire Virgin Media service TV, broadband, and phone has been down since around 3:30pm today in Gillingham, Kent. When I try to log into your website or app, it doesn’t recognise my details, & can’t check service status updates. When will Services resume?
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Paul Kearney
(@PaulKea24336362) reported
@virginmedia Whole service a shambles! No investment in your networks! I’ll try again but the bot takes you in circles! Some would say deliberately! Virgin media should be ashamed of how they treat their customers and the woeful services provided or not as the case maybe!
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Mark Allenby
(@Skiddy140) reported
@virginmedia If I call you! That’s the reason for my X message. You can’t get through because of your inept customer service. I will be cancelling so thank you T least for that but I doubt if I get through. Virgin Media customer service are a laughing stock!
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marc citron
(@marccit1962) reported
@virginmedia I have tried 3 times to call virgin media about a faulty TV box. It is impossible to actually speak to someone. They ask to send me a text, I give them my mobile and then they say it cannot be done and hang up. Disgusting customer service.
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ant donald
(@ant_donald) reported
@virginmedia @patriciacobian @LutzSchueler For 2+ years we’ve endured Virgin Media’s appalling, incompetent service. As a “goodwill gesture” you added Disney+, which we never asked for or used - then charged us for it. We cancelled all services, yet are still being billed.
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Paul Doe
(@PaulDoe73877632) reported
@virginmedia I just need an engineer to visit and sort out the landline phone which has never worked since switching to virgin media, it's my dad's account he's 90 and has medical issues so a phone is vital, he can't use a mobile phone. Trying to speak to someone is impossible.
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Colin Todd
(@CTodd_ALBAParty) reported
@virginmedia The problem is with Virgin Media - you carried out work 2 days ago in Falkirk and the internet and Tv were off for hours - Today, without scheduled work, it's been down again for hours - this isn't a reliable service.
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Mr Ree
(@Mist_Ree) reported
After 24 years with Virgin Media @virginmedia their tier 2 ‘customer relations’ team made little effort with wanting to retain my business...oh well @skytv , @bt_uk please get in contact with your best broadband and tv packages. Need new services by 4th July #virginmedia
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Colin Todd
(@CTodd_ALBAParty) reported
@virginmedia Falkirk and Virgin Media down for the second time this week- no warning, no explanation, and no repairs