Virgin Media Outage Report in Crewe, Cheshire East, England
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The latest reports from users having issues in Crewe come from postal codes CW1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Crewe, Newcastle under Lyme and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@virginmedia Unfortunately not, I even gave two phone numbers and an email, just want to know if there is an issue local to me or if it’s a network issue, I can deal with downtime but drop outs and high latency really are frustrating, can’t really have another half a day off work...
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service
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Anthony Hibbs
(@HibbsA) reported
from
Newcastle-under-Lyme District, England
@Paulout @BT @virginmedia I can’t believe how bad BT have been over this. Advisors just seem to want to keep you talking even after taking 20+ mins to get through and then do nothing for you. Proper fed up 🙁
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Tiny Tog
(@Tiny_Tog) reported
from
Stoke-on-Trent, England
@virginmedia @virginmedia I’m glad it sorted itself out as the customer service woman said id need a new hub which she said she’d order and would arrive Tuesday (6/8/19). Which it hasn’t. I’m glad I didn’t need it #virginmedia
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Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end!
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service
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bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
Internet is shit will be streaming sum time tonight fking virgin media r shit
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Tiny Tog
(@Tiny_Tog) reported
from
Stoke-on-Trent, England
Great customer services at @virginmedia this morning.Waited 28mins for phone to be answered then to be given a phone number that says there’s no issues. F1 starts in less than an hour #lookingfornewprovider
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August
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Tiny Tog
(@Tiny_Tog) reported
from
Stoke-on-Trent, England
Still no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider
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James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
Er....@virginmedia it's not working!
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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Alee
(@AleeOwnzz) reported
from
Stoke-on-Trent, England
@toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PM
(@philmck74) reported
@virginmedia how do I get to speak to someone about about a technical broadband problem? You live cat is automated and so are the phone lines and both just keep telling me they will run a check, which is what I want!!!
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Rhianne 👻🎃
(@ACNHpietro) reported
@virginmedia I can’t remember it was at least last month and I’ve tried to sort it myself since using your not but that didn’t help either .
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Ross Abrahams
(@ross_abrahams) reported
@virginmedia 5) you every week to extend my unlimited data, which again takes an hour to get through to the correct team once I bound around. This is absolutely unacceptable, I have never experienced worse customer experience. I'm SO close to leaving unless this is resolved asap. @virginmedia
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Gerry Quinn
(@GerryQuinn10) reported
@virginmedia The service (or lack of) is shocking
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@bunkleboy ⭐⭐ REMOVE THE MASK SHOW US YER SMILE⭐⭐
(@bunkleboy) reported
@O2 You tell us what's happened! Every area I go in there is network issues? It as though you have teamed up virgin media broadband which is also crap just now
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David Collier
(@mishtal) reported
@virginmedia @doodledawne The area is down and out. Status page says estimate fix by 6pm. Hope that's a joke.
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Ross Abrahams
(@ross_abrahams) reported
@virginmedia @virginmedia thank you for providing me the contact number to the same team who cannot solve my issue and keep passing my issue onto other teams (the construction team have just complained to me that that team keep incorrectly passing customers on!!).. No use to me...
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emma walker
(@emzz19811) reported
@virginmedia had this number calling me says they are virgin media 02031548832 apparently someone if fraudulently using my service and I need to pay to have them removed.. fortunately I'm not easy fooled but your more vulnerable customers might be
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Ross Abrahams
(@ross_abrahams) reported
@virginmedia Yes and funnily enough, the construction team also said that it wasn't their problem as it's a job less than 3m!!!!! @virginmedia
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Rhianne 👻🎃
(@ACNHpietro) reported
@virginmedia To reset the hub and that someone would be out in the area to fix it but that was awhile ago and it’s still happening