Virgin Media outages and service status in Northwich, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northwich, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received May 8, 8:56 AM GMT+1.
- Internet (90%)
- Total Blackout (10%)
The latest reports from users having issues in Northwich come from postal codes CW9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northwich, England
The most recent Virgin Media outage reports came from the following cities: Altrincham, Sale, Runcorn, Wilmslow, Warrington, Northwich, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Altrincham
|
Internet | 1 day ago |
|
Sale
|
Internet | 2 days ago |
|
Runcorn
|
Internet | 10 days ago |
|
Runcorn
|
Internet | 11 days ago |
|
Runcorn
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England@virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month
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Darren (@DarrenMoggie66) reported from Warrington, England@virginmedia why do ask customers to pay for gadget rescue ,they’re clueless five days running now I’ve had to contact them about the same issue ,after each day them saying the problem is resolved
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Neil Brownhill (@brownhill76) reported from Sale, England@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England@virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.
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Moore AccountancySid (@SidMooreManc) reported from Sale, England@virginmedia My app says we are. However I can not click through to how we get service updates
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Euan Henderson (@euanah) reported from Sale, England@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Cookie (@MissDonnaCooke) reported from Runcorn, England@virginmedia @virginmedia sorry really trying to be chill but this is horrendous customer service. Cut off after 40 mins, call back which I answer immediately and cut off again. No further attempt from your team to contact me. I've told them i want to cancel my order can you please confirm?
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Nico☀️ (@Neeeko01) reported from Sale, England@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England@virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help
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Emily (@ErHes1997) reported from Timperley, EnglandHow can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided
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Chris molyneux (@MOL_FSG) reported from Warrington, England@virginmedia Never any perks for exisiting customers 🙄
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Sam (@Samuel_J_Mc) reported from Timperley, England@virginmedia customer service is so ****. They just transfer you round to different departments
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Matt Duncan (@maffew85) reported from Warrington, England@virginmedia Down for both. Yesterday for about 2.5 hours. Today it went down for 30 minutes and again go down, so far, 15 minutes and counting. App/Website says estimated fix 3pm.
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Darren (@DarrenMoggie66) reported from Warrington, England@virginmedia That’s fine I’ve been in contact with CISAS in regards to your poor service and extremely poor customer service and me not receiving what I pay for
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Karl Twist (@KarlTwist) reported from Warrington, England@virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?
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john mccoll (@codge123) reported from Warrington, England@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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globalfireforum (@globalfireforum) reported@obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet
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TM. (@1tninetyfour) reportedFriday evening and my internet is down.. Virgin Media you will crumble! I pay too much for this foolishness 😒
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BaaBaa (@mumherts) reported@virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia
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cameron scotece (@CameronScotece) reported@virginmedia why do I get the worst connection on all devices when I pay £70 a month , shocking connection
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👾 (@Omersaeela) reportedHi @VirginMedia, my account has been locked and I’ve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option 👎
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kelly (@kelly_twidale) reported@virginmedia So things like iplayer will no longer work after 2nd of June ? The problem with a 360 is it doesn’t have recording capabilities which is the main purpose of the v6 it’s ok upgrading the systems but a lot of people like my parents still record not stream
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Steve Furniss (@SteveFurni7742) reported@O2 @ryjeasterbrook Why is your Virgin Media call line so poor 1 hour 30 minutes waiting today at 8am and no response. On line chat bots are rubbish for specific queries. About the poorest customer service there is
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Steph Hamstar (@HamstarSteph) reported@virginmedia I dont need a service checker u tell me how to replace the bloody cable and ill do it faster than the enigineer out there because if i ring ashmed from india in your call centre is going to get an ear full u have no idea whats its like to have no internet and no o2 signal
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londonswa (@TRFCSW19) reported@virginmedia your engineer came yesterday and lied about someone coming today to solve an issue he couldn’t fix. Now your online booking system not working. Been on hold for an hour now trying to speak to someone. Still no WiFi. Great way to treat a customer of 20years
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Simon White (@Razor1967) reported@virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.