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Virgin Media outages and service status in Northwich, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Northwich, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Jul 28, 6:41 PM GMT+1.
  • 58% Internet (58%)
  • 17% Total Blackout (17%)
  • 17% TV (17%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Northwich come from postal codes CW9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Northwich, England

The most recent Virgin Media outage reports came from the following cities: Altrincham, Wilmslow, Prescot, Sale, Widnes, Northwich, Warrington, and Runcorn.

CityProblem TypeReport Time
Altrincham Total Blackout 10 hours ago
Wilmslow Internet 3 days ago
Prescot Internet 9 days ago
Sale TV 12 days ago
Sale Internet 13 days ago

Nearby cities with recent reports

Altrincham

1 recent signals

10 hours ago
Wilmslow

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • nookandwillow
    clare wilson (@nookandwillow) reported from Prescot, England

    @ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈

  • maffew85
    Matt Duncan (@maffew85) reported from Warrington, England

    @virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing

  • _samhowell
    ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported from Warrington, England

    Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!

  • cpiyush
    Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No thanks. Why is it so difficult for customer service to make a promised call?

  • codge123
    john mccoll (@codge123) reported from Warrington, England

    @virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.

  • thekatecusack
    Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?

  • HellsbellsO
    Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia having problems tv channels not working phone 150 not taking calls

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

  • ethansgrumps
    Tony Collier BEM (@ethansgrumps) reported from Sale, England

    Bloody hell @virginmedia down. No internet, no TV! Big match on TV at 5:55! Better be bloody fixed by then

  • Fatbelly57
    Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England

    @virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.

  • KarlTwist
    Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?

  • RealClareB
    Clare 🐝 (@RealClareB) reported from Sale, England

    My @virginmedia internet is painfully slow this morning 😬

  • MOL_FSG
    Chris molyneux (@MOL_FSG) reported from Warrington, England

    @skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔

  • ClaireW15691381
    Clario73 (@ClaireW15691381) reported from Warrington, England

    @virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!

  • dnumberwang
    Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?

  • michaelclark09
    Michael Clark (@michaelclark09) reported from Sale, England

    @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

  • Michael85600050
    Michael (@Michael85600050) reported from Rainhill, England

    @virginmedia gross incompetence shown in L35 area today. Basically no broadband for 14 hours. No indication as to why and each hour the time of resolution extended. Not a good advert for the service. Go with Sky is my suggestion

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Surreycricfan
    James (@Surreycricfan) reported

    @virginmedia hi, how can I get my login for HBO max? I have TNT sports. Thanks

  • lifeisnuts123
    Maureen (@lifeisnuts123) reported

    @trapdoor456 @virginmedia Been with 4 providers so far inc Virgin and all been terrible when it comes to sorting problems. Pot luck I think. Can't wait to get away from the one I'm with now when the contract runs out.

  • Tory_Brexit69
    (((Evs))) (@Tory_Brexit69) reported

    @virginmedia broadband is not working in Greater Manchester area. Never buy broadband from Virgin Media. Top tip. 👍

  • dannog_8
    Dan (@dannog_8) reported

    Remind me again why I pay Virgin Media monthly for a service that works whenever it feels like it?

  • Bargainhunter85
    Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported

    @virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.

  • FoxRunTime
    fox  (@FoxRunTime) reported

    @voidsrus4 @shellby636 @virginmedia had an outage the entire week the Cerbera Speed 12 was available and I couldn't get my own, had to buy used like a chump

  • JudgementKAZZ1I
    Son #2 (@JudgementKAZZ1I) reported

    @halalzia My friend who works at virgin media says skys customer support is better

  • JagsArthurson
    Jags Arthurson (@JagsArthurson) reported

    @virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."

  • johnspencer555
    John Spencer 555 (@johnspencer555) reported

    @virginmedia 00435069032 India accent guy phoned, He said 'He said Hello I'm virgin media, hello, how are you today', I put phone down. Phone Call Scam. #phone #call #scam

  • Sleepyteacher3
    Sleepy (@Sleepyteacher3) reported

    @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔