Virgin Media Outage Report in Northwich, Cheshire West and Chester, England
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The latest reports from users having issues in Northwich come from postal codes CW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Northwich, Warrington, Altrincham, Runcorn, Wilmslow, Widnes and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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Dan Jones
(@Danjones_uk) reported
from
Manchester, England
*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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Dan Jones
(@Danjones_uk) reported
from
Sale, England
@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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Martin Gardner
(@MJG_2012) reported
from
Sale, England
@virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.
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Katie Cannon
(@yorkshirerosie) reported
from
Warrington, England
@virginmedia V pleased with the outcome , refunded and guaranteed that no further international calls will be allowed. Not sure how it was made in the first place but I’m not out of pocket so great customer service 👍
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Katie Pollit
(@katiepollit_) reported
from
Manchester, England
Just literally had the best conversation with a guy called Adam from the @virginmedia cancellations team. Called up to cancel my TiVo box and ended up signing up for another package but also having a proper good 20 minute convo with him about life, like I’ve known him years😂
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia extremely disappointed and frustrated that you’ve decided to ‘upgrade your network’ on a working weekday, leaving me with no broadband, tv or phone all day without any prior warning. I’m sure you’ll be expecting me to pay for my day of lost service!
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Siobhan Duncan
(@ShivDuncan) reported
from
Manchester, England
@virginmedia I’m at work. I couldn’t therefore tell you. However, the issue is with your router, it’s not fit for purpose. It constantly reboots because it has a bug
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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julie mc
(@julesmac77) reported
from
Manchester, England
@virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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amber🧚🏼♀️
(@ambhall_) reported
from
Manchester, England
Virgin media is actually the shittest to be with it never works 🙂
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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Joelle Dyson
(@JoelleDyson) reported
from
Manchester, England
@virginmedia Possibly THE WORST service I’ve experienced, especially as a customer of 5+ years. I just tried to leave, but customer retentions hung up on me!! You couldn’t write it...
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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chlo
(@prettyvisit0rs_) reported
from
Widnes, England
can you please advise why i’m being told that nobody in your company can take a complaint call at this moment @virginmedia
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@virginmedia I am unsure, things were not as the expected in the road and ‘another team’ we’re going to come back.. We have no existing service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Weekes
(@StephenWeekes) reported
@virginmedia Due to the issue we have no Internet connection do are u ble to use service checker. Phone line is engaged
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Dom Parker
(@domparker) reported
@virginmedia Hi, how can I change my direct debit bank details? When I use your app there is no option, only 'Make a payment' which I've done, or cancel.
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MW 🦕🦖🐨 🇬🇧 🇵🇱
(@Mark77Wallace) reported
@virginmedia please can you help@with the messenger service as I can’t find it online. My brodbamd@is meant to be 110 but it is constantly only supplying 50/60 this is then causing buffering issues with sky tv. I’ve tried resetting the hub etc and now need an engineer to come
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Kevin Richard
(@Fat_Forluss) reported
Have now gone the WHOLE month of September without landline or broadband thanks to @virginmedia non-existent customer service but they keep taking the money. Wouldn’t recommend them to my worst enemy. #HocusPocus2 #FridayFeeling #FIFA23
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Lord Dan 🎸
(@Danweeksmusic) reported
@virginmedia I've had no Internet at all for 15 hours now. Hub won't even turn on. Can't get any help from your support
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Stephen Weekes
(@StephenWeekes) reported
@virginmedia is there a problem with the broadband and TV coverage in Gosport?
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DavidJ
(@j1991_david) reported
@virginmedia @EscapeTraken Happening to me too. Connects to the Internet fine, PlayStation Network connection fails every time using Virgin Media.
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Left Arm Over
(@cichaelmork) reported
@virginmedia I can. But this will be the SEVENTH call I’ve made. After almost 25 years as a customer and paying you £1,000s in bills over that time, would it be too much to ask for someone to call me maybe?
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Stephen Weekes
(@StephenWeekes) reported
@virginmedia That's why I asked you if there is a problem
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Sebastian White #StandWithUkraine
(@SebWrites) reported
@virginmedia I've rung this 6/7 times now... and every time you are on the phone on your IVR system for 15 mins approx, and it never does anything. Just checks your line and cuts you off! ... appalling. @virginhelp ?