Virgin Media outages and service status in Northwich, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northwich, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 28, 7:01 AM GMT+1.
- TV (48%)
- Internet (43%)
- Total Blackout (4%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northwich, England
The most recent Virgin Media outage reports came from the following cities: Wilmslow, Widnes, Sale, Warrington, Runcorn, Prescot, Altrincham, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow
|
Internet | 1 day ago |
|
Widnes
|
Internet | 2 days ago |
|
Widnes
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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Lukefoster89 (@LukeFoster89) reported from Sandymoor, England@virginmedia Hi, what's the best way to make a complaint? I've never experienced such incompetence from a call centre in my life. Please can some one review my calls over the last few weeks.
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Kate Cusack (@thekatecusack) reported from Sale, England@virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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Michael (@Michael85600050) reported from Rainhill, England@virginmedia gross incompetence shown in L35 area today. Basically no broadband for 14 hours. No indication as to why and each hour the time of resolution extended. Not a good advert for the service. Go with Sky is my suggestion
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Chris molyneux (@MOL_FSG) reported from Warrington, England@virginmedia Never any perks for exisiting customers 🙄
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Have you just stopped responding now? Having some system issues?
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Emily (@ErHes1997) reported from Timperley, EnglandHow can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.
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Dennis (@dnumberwang) reported from Sale, England@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?
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Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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Kev James (@djkevjames) reported from Runcorn, EnglandLeaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever
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Colette Ellison (@colette2511) reported from Warrington, England@richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡
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Cookie (@MissDonnaCooke) reported from Runcorn, England@virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous
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will hughes (@willhughes15) reported from Risley, England@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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Jamie Hill (@_Hill_J) reported from Wilmslow, England@Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.
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Kate Cusack (@thekatecusack) reported from Sale, England@virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....
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Euan Henderson (@euanah) reported from Sale, England@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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Neil Brownhill (@brownhill76) reported from Sale, EnglandAnyone else having issues with @virginmedia ? Last night and this morning still not working
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Dave Ashurst (@DWA2005) reported from Knutsford, England@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Réva (@AvaniEbony666) reported@virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT
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Old Motherduck (@Old_Motherduck) reported@virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers
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Robert 🇬🇧🏴⚽ (@RRS91718) reported@virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable
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d_f1888 (@df1888) reported@virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman
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(Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported@virginmedia Hi, i tried to do that. The virgin worker was rude and uncooperative, I ended up putting the phone down
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Tim 🤘 (@RandomRocker) reported@PeteUK7 @virginmedia I transferred my mothers account into my name after she passed a few months ago, it all seemed to work but now when I try and login they want my fathers password..who passed away 8 years ago and refuse to let me in without it.. Their account system is awful and they don't care.
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On The Right Side (@antiprotests) reported@PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.
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Mrs c (@w47carr) reportedSo been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless
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Corax (@Refan80) reported@virginmedia The fix estimate is not 11am tomorrow and not 5pm today. This is unacceptable, and don't tell me to check the link it tells us nothing. I want an actual human to tell me what is going on. For what you charge the service is piss poor.
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Jessica Louise (@jessica54599486) reported@PeteUK7 @virginmedia When my dad died i had to cancel his holiday, they accidentally sent me there internal conversation which was them discussing not telling me about the death policy (which would give a full refund ) and to only offer a refund on the deposit. Companies are awful