Virgin Media outages and service status in Northwich, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northwich, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received Jul 2, 11:49 AM GMT+1.
- TV (75%)
- Internet (25%)
The latest reports from users having issues in Northwich come from postal codes CW9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northwich, England
The most recent Virgin Media outage reports came from the following cities: Northwich, Warrington, Runcorn, Wilmslow, Widnes, Sale, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich
|
TV | 7 days ago |
|
Warrington
|
Internet | 10 days ago |
|
Runcorn
|
TV | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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clare wilson (@nookandwillow) reported from Prescot, England@ThingsByNik @virginmedia Have noticed they’re hard to get hold of as I’ve had issues with my install (outdoors related) they should at least do you a deal…if you could actually speak to them they will prob offer you something, that’s what Sky usually do
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.
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Steve Eades (@steveeades) reported from Runcorn, England@virginmedia I have used this service in the past and faults have been noted, I have also reported it before now on my account. It’s just weird that every Sunday I appear to be having issues.
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia having problems tv channels not working phone 150 not taking calls
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Aimi McNeill (@AimiMcNeill) reported from Wilmslow, EnglandHi @virginmedia we are urgently awaiting a new cable to fix our WiFi and there's still no sign of it. I can't get thru to anyone on the phone current wait time is 3 hrs and last time you cut me off. Please can you advise?
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Steph Scully (@SteffyJ1) reported from Warrington, England@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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Kate Cusack (@thekatecusack) reported from Sale, England@virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?
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Lyne (@lynielou72) reported from Warrington, England@virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.
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Shannon (@ShanRebec94) reported from Sale, EnglandInternet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England@virginmedia not used my package for 4 weeks. You said you would send someone out to reconnect, which never happened, you keep passing me to different departments. you still have the cheek to send me a bill. Still waiting for the free return package to send your equipment back
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Jen Hinds (@JenHinds) reported from Warrington, England@virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.
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⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported from Warrington, EnglandAlso @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
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Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England@virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.
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john mccoll (@codge123) reported from Warrington, England@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
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Euan Henderson (@euanah) reported from Sale, England@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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Widneschappy (@Widneschappy) reported from Widnes, England.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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Kev James (@djkevjames) reported from Runcorn, England@virginmedia is there problems in halton/Cheshire area please ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Paul A (@PaulAllen007) reportedBrilliant news. The worst of the worst. Moved house, no virgin media at new property and they would not cancel the contract. @virginmedia never use these con artists.
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Mitesh Patel (@mitzpatel85) reported@Channel4News Don’t think £28m justifies their actions.. if they were deliberately putting customers on hold and dropping call while they tried to cancel, the fine should be £1bn - absolutely pathetic from Virgin Media
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Glen SWFC B (@growlers6) reported@virginmedia is the website down?
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Ailsa (@Ailsa56202286) reported(Part 4/4) Meanwhile, I was receiving constant calls demanding payment and threatening late payment charges. No customer should have to fight this hard just to leave a broadband contract. SHAME ON YOU, @VirginMedia.
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Hatz (@DevilHatman) reported@virginmedia The hilarious part... your complaints team sends me an email saying we agreed a resolution and closed it. We have abso-*******-lutely not agreed a resolution. I haven't even been able to speak to anyone yet and nobody has replied to response. @Ofcom
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.
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Cherry Von Boom (@cherry_ugh) reported@virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.
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magdi abdelhadi (@maegdi) reported@virginmedia your customer service sucks. do something about it ffs
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X Odus to Bluesky. (@PaulWatters2) reported@virginmedia are an absolute ******* awful company to try a deal with. Not a ******* clue about customer service. It's all about keeping you in contract. Bring back Telewest.
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Adrian Kesby (@kesbyac) reported@O2 I just want to change tariff to 10GB plan. I’m with Virgin Media so that becomes 20GB which is perfectly adequate. Sim Onlys are circa £15 which is fine but was told in store that I can’t port my number on the same network!