Virgin Media

Virgin Media Outage Report in Northwich, Cheshire West and Chester, England

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The latest reports from users having issues in Northwich come from postal codes CW9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northwich, Cheshire West and Chester, England 01/07/2026 18:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Altrincham, Northwich, Runcorn, Wilmslow, Widnes, Prescot, Sale, Knutsford and Sandbach.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi
United KingdomWarrington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Terrible connection problems with @virginmedia tonight. Definitely looking forward to ending our contract with them.... urgh.

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia Hi when I phone my Mum & dad up there phone line is really noisy lots of interference so it hard to hear them there not allowed out as there in there 70 please can you help we have reported this before

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia Web media and phone do not work I’ve been trying to contact for DAYs please help ... why am I being IGNORED

  • Sandie42Hunter sandra hunter (@Sandie42Hunter) reported from Widnes, England

    @virginmedia you are getting slated on Facebook looks like you will lose lots of customers after this is over, in the chat you say ring after 1 hour of waiting you get cut off . Poor customer service, my plan has run out so it’s gone up in price I am on Furlough cost cutting .

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    @virginmedia HELP ME!!

  • lawrencewarde1 Lawrence (@lawrencewarde1) reported from Manchester, England

    @virginmedia fix your ******* shit

  • BlessuhVisuals Will Norbury (@BlessuhVisuals) reported from Manchester, England

    apparently Virgin Media’s servers only go down at 20 past the hour (every hour)

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia I need help cannot access my account and being ignored for 3 days !!!!

  • BriAKBr BB (@BriAKBr) reported from Sale, England

    @SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @DUCKmagstoke @fslconsult @virginmedia They did say that they wouldn’t be responding as much on twitter due to staffing levels. Go to say I’ve had no issues at all with speeds and connections just with end website servers not coping.

  • g8uck Graeme Buck (@g8uck) reported from Widnes, England

    @virginmedia is there currently an issue in the Wa8 7dd area are WiFi went of over an hour ago have carried out the usual health checks but no joy and can’t get through on the phones!

  • WellMax81 Anthony Maxwell (@WellMax81) reported from Sale, England

    Virgin media is going down at 20 past each hour. She must be exhausted

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    @virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service

  • WellMax81 Anthony Maxwell (@WellMax81) reported from Sale, England

    Virgin media is current up and down like a ***** drawers. I feel I just can’t commit to anything that requires an internet connection this evening

  • lawrencewarde1 Lawrence (@lawrencewarde1) reported from Manchester, England

    @virginmedia fix your ******* shjt

  • Dr_Whatson Bob Watson 🇪🇺 (@Dr_Whatson) reported from Sale, England

    Damn it @virginmedia I filled out your blasted questionnaire this morning grudgingly accepting your service was ok but pricey and then you go and do this!!!!

  • lindastatham Linda Statham (@lindastatham) reported from Warrington, England

    @virginmedia We would not recommend Virgin Media for any online gamers. Terrible latency issues, games unplayable for weeks. 😫 No support given 🥵

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    @virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports

  • BListAtCapital 🐝-List at Capital (@BListAtCapital) reported from Manchester, England

    @MelanieCmusic @I_Dont_Know_Her @virginmedia @BBCTheOneShow sounds like your connection is Goin’ Down

  • cornelfoltea Cornel Foltea (@cornelfoltea) reported from Sale, England

    @virginmedia and service status/outage page only loads intermittently and shows healthy. I wonder why :D #virginmediadown #EpicFail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CommandaCoder CommandaCoder (@CommandaCoder) reported

    @virginmedia No it hasn't. The installation date is 20th April. I am assuming this other appointment is the initial groundwork you do prior to the installation. It says "service request" on the appointment. I just checking that I don't need to be at home for this?

  • Tando74 Paul Tandy (@Tando74) reported

    @virginmedia Have run tests and comes back nothing wrong but the service in-house tells me different. I regularly reset the hub to try and rectify and have checked all cables but no joy - can u book an engineer

  • ged87718147 ge d (@ged87718147) reported

    @virginmedia Virgin media how hard is it to recover my password??.2 weeks now getting put through to a call centre who keep asking for 13th charactet when there is only 12.Yes its my fault i forgot the password but come on the 150 number isnt working and the overseas is no help.

  • Tando74 Paul Tandy (@Tando74) reported

    @virginmedia This has been an ongoing issue for as long as I can remember, boosters sent out and no change - but to answer yr question I’m not really sure

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    Internet @virginmedia is down in WA10 and your device status page is giving a 404

  • PhilC1984 Piccle (@PhilC1984) reported

    @virginmedia Why can you not simply switch my broadband speed to the 1gb rate that I am paying for? I'd rather that, than to raise a complaint.

  • StupotSinders Stuart Sinderbury (@StupotSinders) reported

    @virginmedia Thanks for the help but still not optimistic, when I've moved I've always took my equipment and plugged it in before contacting VM so I was sure the signal has not been disconnected outside. It was the same for this move, TV worked but Internet not, I think it's something else.

  • weeksjm19 Jonathan Weeks (@weeksjm19) reported

    @virginmedia I have no idea. I notice occasionally when the V6 box is on the network light comes on, on the box. The box is connected via Ethernet cable. Is it a case of to many devices connected via WiFi or is it a hub problem?

  • Tech_jeet Jeet Toh (@Tech_jeet) reported

    @virginmedia That's 4 times now and nope still on hold and trying via WhatsApp. I've didn't expect this level of bad service after been a customer for so long.

  • jef722 Jef 🇺🇦 (@jef722) reported

    @btsport @btsportfootball @virginmedia The sound is completely out of sync whilst watching the football on BT Sport Ultimate channel 531 but no issue on the HD channel 527 Anyone else have these issues?