Virgin Media outages and service status in Northwich, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northwich, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 15, 2:45 AM GMT+1.
- Internet (60%)
- Phone (40%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Northwich, England
The most recent Virgin Media outage reports came from the following cities: Sale, Prescot, Runcorn, Warrington, Northwich, and Timperley.
| City | Problem Type | Report Time |
|---|---|---|
 Sale
|
Internet | 4 days ago |
|
Prescot
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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*Hayley* (@haylesxxx1) reported from Sale, England@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England@virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP
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Matt Duncan (@maffew85) reported from Warrington, England@virginmedia Down for both. Yesterday for about 2.5 hours. Today it went down for 30 minutes and again go down, so far, 15 minutes and counting. App/Website says estimated fix 3pm.
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Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England@virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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john mccoll (@codge123) reported from Warrington, England@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy
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Andrew (@andym1908) reported from Warrington, England@skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Nico☀️ (@Neeeko01) reported from Sale, England@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Chris molyneux (@MOL_FSG) reported from Warrington, England@virginmedia Never any perks for exisiting customers 🙄
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Dennis (@dnumberwang) reported from Sale, England@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Norbert Lad. (@maximuslid) reported from Knutsford, England@virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.
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Dave Ashurst (@DWA2005) reported from Knutsford, England@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England@virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.
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Norbert Lad. (@maximuslid) reported from Knutsford, England@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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Dennis (@dnumberwang) reported from Sale, England@virginmedia It's down again and has gone down both of the last 2 days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported@sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract
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Cububo (@pokerchamp_Cbbo) reported@koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀
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Jonny Rep (@TrapitJon) reported@Hank83416250473 @virginmedia Always go here to report it myself. It’ll usually tell you if there’s an issue in your area and when it’s likely to be fixed
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James Norris (@nozzla) reported@virginmedia WiFi and TV not working this morning and can't seem to fix it. Is the service down?
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Leighton J Holden (@LJHolden1986) reported@virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?
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Jemski (@jemski7) reported@virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.
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Kris Coates (@FyldesHardest) reported@virginmedia please train your staff to do their job and not waste two hours of my time messaging three agents only for them not to resolve an issue. I just want to cancel, it's that simple.
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Alan Cripps (@cripps_alan) reported@virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense
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Patrick McNamara (@PaddyMc_06) reported@virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!
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Caroline Masden (@Carolineforaday) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies