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Virgin Media

Virgin Media outages and service status in Northwich, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Northwich, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Jul 2, 11:49 AM GMT+1.
  • 75% TV (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Northwich come from postal codes CW9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Northwich, England

The most recent Virgin Media outage reports came from the following cities: Northwich, Warrington, Runcorn, Wilmslow, Widnes, Sale, and Prescot.

CityProblem TypeReport Time
Northwich TV 7 days ago
Warrington Internet 10 days ago
Runcorn TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • RealClareB
    Clare 🐝 (@RealClareB) reported from Sale, England

    My @virginmedia internet is painfully slow this morning 😬

  • AmandaDavies07
    Amanda Davies (@AmandaDavies07) reported from Warrington, England

    @virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?

  • Mattj1878
    M Joni (@Mattj1878) reported from Warrington, England

    @virginmedia @Tyson_Fury @DillianWhyte It's not working is it?

  • ShanRebec94
    Shannon (@ShanRebec94) reported from Sale, England

    Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia

  • MOL_FSG
    Chris molyneux (@MOL_FSG) reported from Warrington, England

    @CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor

  • Fatbelly57
    Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England

    @virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP

  • haylesxxx1
    *Hayley* (@haylesxxx1) reported from Sale, England

    @virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.

  • SteffyJ1
    Steph Scully (@SteffyJ1) reported from Warrington, England

    @virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Have you just stopped responding now? Having some system issues?

  • HellsbellsO
    Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia is there a problem with internet in Widnes r has gone off

  • ann_ellison
    Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.

  • codge123
    john mccoll (@codge123) reported from Warrington, England

    @virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.

  • _samhowell
    ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported from Warrington, England

    Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?

  • SandyLindsay
    Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, England

    Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

  • ste19410949
    ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia speeds are crap again

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

  • MOL_FSG
    Chris molyneux (@MOL_FSG) reported from Warrington, England

    @skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.

  • KarlTwist
    Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    Internet is down for days in my area. Where do you claim compensation again? Cause the button for that is conveniently missing @virginmedia

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    @virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?

  • TommyJonesUK
    Tommy Jones (@TommyJonesUK) reported

    @TheGriftReport Virgin Media fined £28m for trapping customers like hostages who can’t cancel. Their service is slower than rigor mortis, but leaving? Harder than faking your own death to escape.

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @entrustTMF @virginmedia Good reminder for me to chase them up about my poor broadband WiFi in the house and to renew contract or move.

  • ste_porter
    Steven Porter (@ste_porter) reported

    @virginmedia I've resigned up for a new 24 month contract on 10th June (contract expiring 5th july). And when I now log in you tell me my contract has expired. Always find your customer services so bad. Please fix - I have my order confirmation and contract details.

  • Roskoe9
    Roskoe (@Roskoe9) reported

    @BrummieJas @MartinSLewis @virginmedia they do if u cancel m8 u get a phone call to ask u back within 24 hours, just have ready what u want price wise, we just quote new customer deals an when they say no just say well I left so if I come back technically I am a new customer

  • andyosb
    Andy (@andyosb) reported

    @Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). It was just so glad to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company.

  • MrGee27
    Andy Gee (@MrGee27) reported

    £28 million fine for @virginmedia is well deserved. They have never had any interest in there customers once they have signed.

  • Refan80
    Corax (@Refan80) reported

    @virginmedia you are down in my area yet again. I get pushed to WhatsApp to chat about the problem and you don't reply to me there. Your service has been getting steadily worse. I doubt I will renew with you when the contract is up.

  • ylesine999
    Richard (@ylesine999) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV42 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies