Virgin Media Outage Report in Timperley, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Timperley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Timperley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Timperley, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Warrington, Oldham, Macclesfield, Sale, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
||
| Stockport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Timperley, England
Latest outage, problems and issue reports in Timperley and nearby locations:
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.
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Katie Mallon
(@ThatGirlKatie80) reported
from
Salford, England
@virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
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Si 🦊 🐝🐝 🇮🇪 🏳️🌈🇬🇧🇪🇺
(@LordFoxx75) reported
from
Manchester, England
@virginmedia Broadband and TV down….I need to work at home….sort it out
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jackie cooper
(@cooper_jackie) reported
from
Manchester, England
@virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy
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Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯
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Steph Scully
(@SteffyJ1) reported
from
Warrington, England
@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges
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Moore AccountancySid
(@SidMooreManc) reported
from
Sale, England
@virginmedia My app says we are. However I can not click through to how we get service updates
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AdoptiveCuban
(@MaksymMarcial) reported
from
Oldham, England
@stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?
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jackie cooper
(@cooper_jackie) reported
from
Manchester, England
@lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....
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Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Anne Woolley
(@AnneWoolley1) reported
from
Hindley, England
@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Edvardz
(@CEdvardz) reported
@virginmedia Bizarre then, that so many businesses use this channel without fear of “security” being an issue. A DM is as secure as many other channels such as text which you do use. Your response is nonsensical #virginmediaisdodgy
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Nicholas Mitchell
(@TheNickyYo) reported
@virginmedia Thanks for nothing @virginmedia , i managed to get hold of the virgin field teams email, something you should have emailed. The hone visit would have been a waste of time, looks like they are not re-pulling the cable in the street on monday. No thanks to Twitter customer service.
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Nicholas Mitchell
(@TheNickyYo) reported
@virginmedia hanks for nothing @virginmedia , i managed to get hold of the virgin field teams email, something you should have emailed. The hone visit would have been a waste of time, looks like they are now re-pulling the cable in the street on monday. No thanks to Twitter customer service.
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miles
(@asbok19) reported
@virginmedia hello, can someone help me please, I’m having trouble signing in on my account. Always asking me to use another device to use a passkey?? And when I use another to take a shot of the QRcode it will tell me that theres no matching passkey?pls help really struggling.
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GrumpyTone
(@ToneGrumpy) reported
@virginmedia get someone out of bed to fix the telly & BB in SO51 it's bust & football ⚽ is on later. Yes I have done the online & phone waste of time so no links to help & diagnostics thank-you.
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Susan Tosney
(@realsusiemama) reported
@virginmedia No a cable company cut my service they have advised you of this error . Yet again today I hav another txt to tell me u will b here in the 7th. A full 20 days since the 1st fault was advised. My internet is crap just now is it because I am sharing with my neighbour?
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Julie
(@tradeinmylife4U) reported
@virginmedia Yes I have!!!! This has been going on for months now. Wifi dropping few times a hour. Status checker and hub say no issues. Terrible service from @virginmedia
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pand
(@pand237) reported
@virginmedia Made another call. Was given a reference and an assurance the issue would be fixed by last night. No joy today. Called and got recorded message that problem was complicated and was sent a tracker text. Clicked it - it said no problem. Again. Wtf?
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The Edvardz
(@CEdvardz) reported
@mikiejboy69 @virginmedia That would be far too easy. They have no interest in providing an adequate or accessible, customer service. Reporting a fault is not profitable #virginmediaisdodgy
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Mikie
(@mikiejboy69) reported
@virginmedia No WiFi since last night! Status checker says all is fine but a broadband check says there's an error in the area? Which is it? When is it likely to be fixed? Do I have to cancel virgin as its become extremely poor? I need answers!