Virgin Media Outage Report in Timperley, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Timperley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Timperley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Timperley, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Bury, Stockport, Oldham, Macclesfield, Newton-le-Willows, Salford, Westhoughton and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
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| Manchester |
Internet | |
| Warrington |
Total Blackout | |
| Manchester |
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| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Timperley, England
Latest outage, problems and issue reports in Timperley and nearby locations:
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Barry Slater
(@barrys59) reported
from
Barton upon Irwell, England
@virginmedia still no service M27. 4th hour! Rubbish!
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@virginmedia are you down again in M20? Hub flashing red again.
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Sam
(@Samuel_J_Mc) reported
from
Timperley, England
@virginmedia customer service is so ****. They just transfer you round to different departments
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Liam 🐀
(@Scarlet0Pimp) reported
from
Stockport, England
@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia Not as yet. Just that my postcode seems to be affected when checking service status
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia any idea when the outage will be sorted? I have work to do today
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Mike Chilton
(@thechilledpanda) reported
from
Bramhall, England
@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Not another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Ray Morgan. NHS💙🇺🇦
(@Rayzor74) reported
from
Stockport, England
Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Asp1
(@adampreedy) reported
@virginmedia I am in and endless loop trying to sign into my sky sports app getting error IDF-12B. I can't get to actually speak to someone as your automated call decision tree is so bad. I'm paying for a service I can't currently access. Totally unacceptable
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Lewis Gillett
(@LewisGillett) reported
@virginmedia outage again in Nottingham. Reminds me I must switch to another provider soon because Virgin Media is unbelievably unreliable.
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yames
(@YamesAlexander) reported
@burningfury247 @virginmedia Go to downdetector and compare Virgin Media with sky or BT, it's terrible. Planning on switching soon.
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Wilko
(@JWilko1983) reported
@virginmedia your customer service is appalling. Nearly 5 hrs of phone calls in a month to try and sort my account, from the incorrect package, inability to link my virgin media/O2 ID to my account number to watch Virgin TV Go to now promised phone calls that don’t materialise
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tony
(@WardFish5tony) reported
@virginmedia Hi, I'm still having problems logging into my sky sports app on my phone. I can watch every channel on the TV go app for virgin media including TNT sports but it still won't allow me to view sky sports.
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Samantha Stancomb
(@Bullpup2) reported
@virginmedia Yes...but it doesn't go into mine. I had to sort out a new Virgin media/O2 login, download the app, get a message ten times to Gmail to click on, get a code to my phone, put in account information and get access to my husband's account!
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Mcfcfxp
(@mcfcfxp) reported
@virginmedia Virgin Media Outage Update - ID: F011915097 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team Yet it’s still not working
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diana smith
(@notdiprincess) reported
@virginMedia Please can anyone give a phone number to contact Virgin Media that will be answered by a person. I’ve tried their chat bot thing sent in a direct message to no avail. They close down the chat saying resolved but nothing changes
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Ruth Whalley
(@Leftdoubleclick) reported
@LutzSchueler @O2 @virginmedia Dear Lutz, we are desperately trying to re ew our contract with you …it is impossible to do this on line! We have been passed around from this person to that person. Please can you help yes ?
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𝙹𝙰𝙼𝙴𝚂 𝚂𝚃𝙴𝚅𝙴𝙽𝚂𝙾𝙽 🎮 🏴
(@JJAMESSTEVENSON) reported
Think it might be time to move to @SkyUK from @virginmedia over 20 years of service & this is the worst it has been broadband down nearly everyday & takes weeks for "Repairs"