Virgin Media Outage Report in Timperley, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Timperley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Timperley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Timperley, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Northwich, Stalybridge, Stockport, Warrington, Altrincham, Wilmslow, Oldham, Salford, Dukinfield, Hyde, Irlam, Sale and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Macclesfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Timperley, England
Latest outage, problems and issue reports in Timperley and nearby locations:
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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Edwin Daniel
(@EdwinDa18453545) reported
from
Stockport, England
@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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SLT4K 👨🏻💻 🇬🇧
(@Slt4K) reported
from
Urmston, England
@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Nathan Talbot
(@nathantalbot) reported
from
Salford, England
Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in M6?
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Edgar
(@body_mindfitco) reported
@virginmedia It says 'it looks like you're still having a problem, book an engineer'. Tried to book an engineer and no appointments available!
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Soph
(@sopphiexxx) reported
@virginmedia @virginmedia wifi down again.....
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Fresco
(@FrescoGelatoUK) reported
@vmbusiness What’s the best solution to Virgin disrupting our broadband service for an entire trading day? Mumble about Terms and Conditions on the phone and provide us with an option to enter a dongle contract at Fresco’s cost. Pray tell. What is wrong with repairing at night?
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Julie mccarthy
(@Juliemc21845709) reported
@virginmedia appalling WiFi, appalling customer service, account log in complicated. 3 hours on phone and on website, no further forward. Exhausted.......
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Matt Hawkins
(@matthawkins82) reported
@virginmedia Your service in the NN4 area is absolutely shocking. With the volume of people currently working from home you should be doing more to ensure customers get decent speeds through your supposedly unrivalled network. 😡
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sarah
(@sarah35123823) reported
@virginmedia There have been service issues for 3 days... broadband is off and on. 52 mins on hold yesterday, 39 mins on hold on Monday..at the end of my tether
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Fresco
(@FrescoGelatoUK) reported
@vmbusiness We have received notice of scheduled planned work on 11/12/2020 between 9AM and 5PM - service outage of 6-8 hours. Without broadband we cannot ring up sales on our cloud based POS, cannot take card payments, cannot even open our till. Everything rests on Broadband.
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Snowfox
(@Shirbanator) reported
@virginmedia Have a Superhub 2 that keeps randomly restarting about once per day. It's restarted daily and I've done the online "repair" solution. Still happening.
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Katie
(@irish_oakley) reported
from
Fingal County, Leinster
Looks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Alfie The Retriever
(@Alfie20122015) reported
@virginmedia your service is appalling!!! I’ve had an issue since April and despite repeated calls you still haven’t resolved it in over 8 months. Just been on to your call centre for 45 mins and told I will get a call straight back... still waiting