Virgin Media Outage Report in Timperley, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Timperley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Timperley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Timperley, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Oldham, Bury, Stockport, Sale, Cheadle, Macclesfield, Wilmslow, Ashton-under-Lyne and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Manchester |
Internet | |
| Warrington |
Total Blackout | |
| Manchester |
Wi-fi | |
| Oldham |
Internet | |
| Bury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Timperley, England
Latest outage, problems and issue reports in Timperley and nearby locations:
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@nickleeland @virginmedia I asked to speak to someone that could help and got “my supervisor is on 14 day isolation”. Ok put him on the phone as I’m guessing he can work from home? Computer says no! Poor poor service!
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
Great work from @virginmedia, your contract has expired, we want you to stay as a customer, we’ll give you the best deal out there! Give them a call, sorry can’t help, you’re on the best package, but we want to charge you £40 a month more than a new customer! #shitshow
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia There’s no known issues. I shouldn’t have to spend 30 mins on hold trying to get through to you to have an issue corrected that hasn’t been done as part of my contract agreement. Shouldn’t you be able to call customers when you have an agent free who can make outgoing calls?
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line
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gomez
(@tgomez7) reported
from
Sale, England
@virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?
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Jamie McDonald
(@lambtiger) reported
from
Cheadle Hulme, England
Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract
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Gareth Longley
(@garethlongley) reported
from
Salford, England
@virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!
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Sally pickford
(@salpea77) reported
from
Stockport, England
@virginmedia code v210 on the tv how can I get help for this??
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Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡
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Steve Bland
(@blandsteve) reported
from
Knutsford, England
@virginmedia Yes. No issues identified.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I get the same result hard wired with Ethernet too. It’s not a wifi issue. Also I’m not sure how wifi would decide to ignore an increase in speed and decide to limit itself to the old speed coincidentally. Someone on your end hasn’t enabled the faster speed to my property.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
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Sarah Cassidy 🐝
(@SarahCassidy) reported
from
Manchester, England
Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia The text messaging team that says it aims to respond within 4 hours but hasn’t responded to me since 11am yesterday? Basically I have no option now but to sit on hold in a queue for 30+ mins to fix a problem you’ve created by not upgrading me. Your customer service is awful.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rex
(@teddybearxvx) reported
@virginmedia every time i try and report an issue online or send a complaint it sends me round in circles and i’m tired of it, as a disabled person, i can’t phone up and i’m finding your services inaccessible
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Claire Kew-Tuck
(@ClaireTuck710) reported
@catskidschaos @virginmedia I don’t know where all these big companies think we’re getting our money from. Their CEO’s may be making a fortune, but I’m pretty sure none of that is trickling down to anyone else working for the companies 🙄
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Sunny
(@SunnyDMak) reported
@virginmedia You know exactly how to fix this issue... stop messing about with the policies on the WAN firewall ! If NOT... then WHY are some sites working and others not, BUT they are ALL working with other service providers... are you trying to implement censorship policies !
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liv denyer
(@livdenyer) reported
@virginmedia Hi we’ve been affected by this all day but can’t log this online as it seems your site is down too. How do I notify you of this so you can compensate me for the lost service
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Shuaib
(@itzShubs) reported
@virginmedia LITERALLY THE SAME **** AGAIN. The only thing youve done is make us all look for alternative fibre optic providers. EVEN MY PHONE INTERNET AINT WORKING. USELESS. Just ordered a new @VOXI_UK Sim too :)
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Paul Macdonald
(@mrstay_fly) reported
@jasonkneen @virginmedia You ever worked in telco Jason? @virginmedia help this guy out and hit the big red fix button!
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ElDarkAngel
(@ElDarkAngel2) reported
@virginmedia Really!!! What is it? It's been down for millions. Why aren't we being compensated!! Why are we staying with you when you just increased your prices and cant deliver!
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Liam Dixon
(@CfcDixon) reported
@Jb_radley @Easson3Easson @virginmedia Not that’s an issue with the company that’s hired them.
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Ri5ky_
(@Ri5ky_s) reported
@Azzeyylive @FriendlyGuyTTV @virginmedia Still down/intermittent for me. Unable to work as a result.
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Daniel S
(@planet_dan) reported
@virginmedia what going on with virgin media in the Kingston area? Connection has been #dodgy for a few days and now it’s not working at all. Seems to be a regular story with this damn company. #broadbanddown #noconnectionagain