Virgin Media Outage Report in Risley, Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Risley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bolton, St Helens, Irlam, Warrington, Skelmersdale, Wilmslow, Altrincham, Northwich, Wigan, Sale, Knutsford and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
Seriously @virginmedia are a shocking company, internet just goes down and phones and try to ring them and no answer I guess ur costumer service don’t want to explain why they haven’t got the service pay for well next call will be cancellation
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Craig Cooke
(@storm_imaging) reported
from
Bolton, England
Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩
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Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing green and red lights
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michaela👑💋
(@michaelad1997) reported
from
Walkden, England
@virginmedia Look at them trying to be clever, should try it on more important things like fixing the daily problem with their tv and internet
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I'm looking for another ISP for a few months until my contract ends with your poxy company, @sky or @EE mabe, if you gave 100.000 GIG, you still have crap equipment like a £20.00 router it can't cope with today's gaming.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Your equipment is so cheap and crap, a massive company like Virgin Media, and we can only use this pathetic hub 3, 500mbps of pure shite, can't wait to see the back of you, P.S. it's not what goes into the router, it's the unstable jitter and ping that comes out. 🖕
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Keith Birchall
(@k_birc) reported
from
Wigan, England
Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's not the services that is the problem, it is online gaming with the hub3 it can't handle gaming, it is a cheap piece of crap, I know internet companies don't give out good routers, but if it's the only one I can use, surely it should be good enough, I'm sick of resetting it.
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia will my local virgin media store be able to help me understand why i now owe money after being told i was in credit i rang but i couldn’t understand the person on the phone
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the type of service you give, trash, what advise are you going to give me, unplug router 30 secs, 👎 open ports👎 none of your advise works, , no point,
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
@virginmedia Well I can’t because I haven’t got my account number at hand and it’s a waste of time ringing up your customer service to check because on hold for ages and can’t even use my phone because that isn’t working either
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Gaming is a joke, so called superfast, I played 1 game tonight, backed out of all others turned Xbox off totally waste of time but, every night every game you are crap mate @virginmedia total shite always have been I can't even get a signal upstairs.
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Paul Croft
(@SRDcrofty83) reported
from
Salford, England
@virginmedia Any time estimate when I will receive both tv and internet not had any since 5pm yesterday I've also logged loss of service too
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
@virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable
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Dizz Sukha
(@DizzSukha) reported
from
Bolton, England
@virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I got a letter about six weeks ago telling me VM was going to do some upgrades today and my services might be down for a while, have they been or is it just @virginmedia talking shite again my internet didn't go off, so has it been done either way you are garbage...
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@virginmedia Instead of providing all these "upgrades" to the service how about just providing a SERVICE that we pay for 🤬
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing free and red lights
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Timbo
(@timborichens) reported
@virginmedia @Ofcom no I asked what all the faults have been in say the last 6 weeks and has anyone looked at if there is a bigger issue here and your ability to provide a reliable service we are all paying for in BA11? Why can’t you just tell us what is going on?
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Marco Marchiori
(@MarcoMarchiori7) reported
@virginmedia hi from pretty good service to really poor service. Housebound mother left with no tv for 5 days before an engineer comes after coming yesterday and replacing a faulty box with a brand new one which now doesn’t work. Next engineer not coming until Friday. Terrible.
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Katie
(@hockeypucky) reported
@virginmedia I've had an engineer today, he was great however the issue is not really fixed. Broadband speeds are terrible and the WiFi keeps dropping out, but at least I can still work as a wired connection is working fine.
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Steve Dearling
(@steve7368) reported
@virginmedia has to be the worst company for customer service. Avoid at all costs. Had my partner in tears with attitude of them today 🤬🤬
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john chambers
(@johncha19040385) reported
@virginmedia can't believe I've been a customer for over 5yrs and get offered £47 per month for what new customers get for £25per month and when question it the best offer I get is £32.. think its a disgrace
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Timbo
(@timborichens) reported
@virginmedia @Ofcom yes but will you write or email all your customers in BA11 who are continually affected to explain what is going on with your service and how you will be remedying things? Surely you have a duty where faults continue repeatedly over the long period?
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Filipino Chino
(@filipino_chino) reported
from
York, England
@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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Marg Jukes
(@MargPurple) reported
@virginmedia I've followed the link and it's just taking me to a browser based copy of this conversation. Can you advise how I go about raising this complaint, please?
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chefcraig
(@on_the_pass) reported
@virginmedia you are doing that trick again when you magically up peoples bills again without telling very…. You naughty naughty people. I have been on hold 22 mins so far, can you answer the phone so I can cancel and join @skytv
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Emma Armstrong
(@Smizz_x) reported
Congratulations to @virginmedia for honestly being the worst provider of Internet that never works. Knew we shouldn't have bought this house off @GoodluckGrunge with the **** service she got too.