Virgin Media

Virgin Media Outage Report in Risley, Warrington, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Risley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Risley, Warrington, England 03/19/2025 01:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Risley, Warrington, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Prescot, Wigan, Bolton, Sale, St Helens, Widnes, Runcorn and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomWarrington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia That’s fine I’ve been in contact with CISAS in regards to your poor service and extremely poor customer service and me not receiving what I pay for

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    Bloody hell @virginmedia down. No internet, no TV! Big match on TV at 5:55! Better be bloody fixed by then

  • Jeanelleuk Jeanelle de Gruchy (@Jeanelleuk) reported from Manchester, England

    @virginmedia you promised me Broadband setup yesterday, you promised me @YodelOnline would contact me & deliver yesterday. Nothing. No way to check why or when. Poor customer service. Apologies to colleagues working with me to contain #COVID for my continuing connection issue...

  • AndyBrown55 Andy Brown (@AndyBrown55) reported from Sale, England

    @virginmedia Been better in last 48 hours, has the issue been fully resolved this time?

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever

  • manchesterdub The Manchester Dub (@manchesterdub) reported from Urmston, England

    @virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?

  • AmandaDavies07 Amanda Davies (@AmandaDavies07) reported from Warrington, England

    @virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia any issues in area 20? Error code V53

  • manchesterdub The Manchester Dub (@manchesterdub) reported from Urmston, England

    @virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?

  • jeniandersonw Jen (@jeniandersonw) reported from Wigan, England

    Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    Anyone in Eccles got issues with @virginmedia not working?

  • MILoft91 Mark (@MILoft91) reported from Haydock, England

    I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia I hope you can help as I have lost access to my mobile account for some reason ie the captcha just keeps reloading - only had it for over 10 years getting mighty naffed off that I can’t see bills

  • TomW83mcfc TOM WILDE (@TomW83mcfc) reported from Manchester, England

    @Mama_Kirst @virginmedia Hi kirst I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    Help please @virginmedia is there a problem in the Wa74et area ?

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia I think I have the correct login details as he told me to use the one I used when ringing 789

  • TomW83mcfc TOM WILDE (@TomW83mcfc) reported from Manchester, England

    @janetmarland @virginmedia Hi Janet I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    @virginmedia we have no dialling tone on our phone or internet access through our router, any issues in Salford M30?

  • TomW83mcfc TOM WILDE (@TomW83mcfc) reported from Manchester, England

    @uknewfie @virginmedia Linda I had this morning too got the help settings restart you box by 👎👎👎 and last channel it's not been doing it since I did

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    @virginmedia is there problems in halton/Cheshire area please ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GwennanThomas Gwennan Thomas (@GwennanThomas) reported

    @virginmedia Broadband down yet again. This is ridiculous.

  • E_Proudfoot Everard Proudfoot (@E_Proudfoot) reported

    Never been able to understand why Virgin Media can offer a joint Sky Sports and BT Sport package for less than the providers

  • NShort44 Nathanial (@NShort44) reported

    @virginmedia Can you help me with status of a phone order I made today? It says parked but when I go through my email to learn more it says "Thanks for your order"

  • E_Proudfoot Everard Proudfoot (@E_Proudfoot) reported

    Never been able to understand why Virgin Media can offer a joint Sky Sports and BT Sports package for less than the providers

  • IainAMcNeill Iain Mcneill 💙 (@IainAMcNeill) reported

    @Prattypus_ @virginmedia The website is working, had a look and engineers being sent to fix a fault. Current estimate is fix by 18.20.

  • RosaleenMary Rosaleen (@RosaleenMary) reported

    @virginmedia I've been trying to get through to you for 40 minutes. Do you answer the phone? I'm concerned that we had a scam call claiming to be you and would greatly welcome the opportunity to talk to someone in customer care

  • dutyofcare2020 Ash (@dutyofcare2020) reported

    @virginmedia I have been on the phone to VM who did not know there was an outage problem in my area! Now they say it will not be fixed till tomorrow! My kid has to log in to UCAS tomorrow! I am so upset

  • mnietophotouk Marina Nieto (@mnietophotouk) reported

    @virginmedia Definitely not a very good service, is it? At least not what is expected from a company like yours, while you can pay online for everything. Really disappointed with your low standards in customer service.

  • SteveWasteney Steve (@SteveWasteney) reported from Netley, England

    @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

  • MrsOrnsack Hannah Brain (@MrsOrnsack) reported

    @virginmedia My internet costs jumped £20 a month last year, when new customers get cheaper deals. Yet loyal customers get stung and rubbish service.