Virgin Media

Virgin Media Outage Report in Risley, Warrington, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Risley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Risley, Warrington, England 03/18/2025 11:30

March 18: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Risley, Warrington, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Salford, Manchester, Bolton, Sale, Warrington, Bury, St Helens, Widnes, Runcorn, Prescot and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia @MarkleeMellor Your team have 1 set of questions and 1 set of answers, looks like another unsatisfied customer for you @virginmedia

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia 100s of times total waste of time, set questions & set answers just because they see the speed, they think it is good enough, you charge top rate for crap service especially the router, £500 a year with a £10 cheap router.

  • Danjones_uk Dan Jones (@Danjones_uk) reported from Sale, England

    @vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia Is there an issue in area 20, no TV or Wi-Fi

  • MarkleeMellor Mark Lee-mellor (@MarkleeMellor) reported from Salford, England

    @virginmedia I wrote a letter of complaint about the state the road was left outside my house after your works putting new cable in. I’ve had 1 reply advising I would be contacted. I’m still waiting from December 2018. Can you give me any contact details where I will get a reply.

  • MJG_2012 Martin Gardner (@MJG_2012) reported from Sale, England

    @virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.

  • AmandaDavies07 Amanda Davies (@AmandaDavies07) reported from Warrington, England

    To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬

  • ShivDuncan Siobhan Duncan (@ShivDuncan) reported from Manchester, England

    @virginmedia I’m at work. I couldn’t therefore tell you. However, the issue is with your router, it’s not fit for purpose. It constantly reboots because it has a bug

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Another night of pure crap gaming, how the hell you get away with this I will never know, so, so, crap hub3 I can't wait to get a decent internet provider in and get rid of your crap superfast superlaggy hub 3 🖕🖕🖕up yours VM.

  • morrishgp Darren Morris (@morrishgp) reported from Manchester, England

    @baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X

  • Terry_Crawford Terry (@Terry_Crawford) reported from Wigan, England

    @virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts

  • Terry_Crawford Terry (@Terry_Crawford) reported from Boothstown, England

    @virginmedia I repeat #joke poor customer service @SkyUK

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported from Warrington, England

    @virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!

  • Danjones_uk Dan Jones (@Danjones_uk) reported from Manchester, England

    *sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.

  • julesmac77 julie mc (@julesmac77) reported from Manchester, England

    @virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service

  • katiepollit_ Katie Pollit (@katiepollit_) reported from Manchester, England

    Just literally had the best conversation with a guy called Adam from the @virginmedia cancellations team. Called up to cancel my TiVo box and ended up signing up for another package but also having a proper good 20 minute convo with him about life, like I’ve known him years😂

  • keiranb1 Keiran (@keiranb1) reported from Boothstown, England

    @bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis

  • leeamitch Lee Mitchell (@leeamitch) reported from Westhoughton, England

    Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Aeroson_ @virginmedia @MarkleeMellor They know the hub3 is crap but they still roll it out, this year Openreach are putting FTTP on my road so Virgin can stick their shite up their ass.., Good luck on the phone.👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Peighyighypt Alvi ishmael (@Peighyighypt) reported

    @virginmedia Tried to speak to someone using the messaging service who advised they could not assist as they are WFH and do not deal with technical faults

  • KBaitup Karen (@KBaitup) reported from Kingston upon Thames, England

    @virginmedia how can I get to talk to someone about an issue I have? Is there a link for online chat? When I call it says you are too busy and cuts me off?

  • SophieLittlefa3 Sophie Littlefair (@SophieLittlefa3) reported

    @virginmedia I have rang and rang to cancel my virgin media with you and set a cancellation date. The calls are well over two hours each and every time I’m told “I will transfer you to the disconnection service” I sit and wait over an hour for them to hang up. Disgusting sort it!

  • IamMrSilk IG: IamMrSilk 🇬🇾 🇬🇧 (@IamMrSilk) reported

    The incompetence level is unbelievable @virginmedia it's taking 8 different customer service people and I'm still not able to change my Broadband contract @Ofcom is this something that is acceptable??

  • gillpollock Gill ******* (@gillpollock) reported

    @virginmedia Help needed. Your phone lines are not even letting me wait. Tried to connect hub 3 no internet access. Back to old dodgy super hub as working from home. You really need to get your act together.

  • eoinmcgrath7 Eoin McGrath (@eoinmcgrath7) reported

    @virginmedia I've been on hold (still am) for an hour to get my broadband service reconnected but got through to the sales team in minutes. #wrongpriorities #terriblecustomerservice

  • ruprect01 Andy Potter (@ruprect01) reported

    @virginmedia what a shambles your customer service is have been trying to update to 360 and 2 weeks later 6 phone call 1 engineer visit and we still can’t get it done

  • jess_urquhartt Jess🥾🌍 (@jess_urquhartt) reported

    @virginmedia sort your customer service out. I’ve not been put through to anyone and I’ve been on for an hour! Said my WiFi would work yesterday and it doesn’t!

  • danmart38 Daniel Rose (@danmart38) reported

    @virginmedia So the Internet and Virgin TV is to be switched off at 9pm tonight leaving me with nothing until your engineer comes tomorrow between 8am and 1pm. What a brilliant idea. And I'm paying for that service provision

  • MaverickMark mark palmer (@MaverickMark) reported

    @virginmedia have since last August had daily issues with Broadband. They have a complaints procedure. I have done all of this numerous times and still get no response - since August!!