Virgin Media Outage Report in Risley, Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Risley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Runcorn, Bolton, Bury, Warrington, St Helens, Salford, Wigan, Altrincham, Skelmersdale, Wilmslow, Sale, Widnes, Prescot and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Runcorn |
Wi-fi | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Bury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
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Red Electro
(@RedElectro) reported
from
Warrington, England
Well, @richardbranson @virginmedia - been a customer since the Telewest days, but the broadband service is almost unusable now. I don’t know what’s going wrong, but you’re going to start losing customers rapidly, if you don’t get this sorted.
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Salford, England
@virginmedia Hi. I tried rebooting the router but without any luck. It’s the only device I’m having an issue with. It should connect when I press the WPS button on the router but it’s not connecting and timing out.
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VonVon
(@VonnyKingston) reported
from
Manchester, England
Really dissapointed with virgin media 'service'. Taking over £500 in one month from our dad who has dementia. Thought we had sorted it out yesterday then today they once again cutt off his TV lifeline so now he can't watch TV. Going to set him up with SKY TV
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.
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Gordon Turner
(@gordonturner71) reported
from
Warrington, England
@virginmedia Your customer service is shit and thankyou for destroying my driveway, Iam sorry I took out my broadband with you now. Cant wait till it finishes.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia You really are crap aren't you, your equipment the hub3 noticed you dropped super part of it, 3 months left on this rippoff contract then you can stick it right up your greedy arse 🖕🖕🖕what a pile of shite!!!
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Greg Harding
(@gregharding) reported
from
Sale, England
@virginmedia I’m all good. Just send more engineers to look at the problem... 😂
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Andrew Taylor
(@Andy_P_Taylor) reported
from
Salford, England
Having an absolute nightmare ordering a phone from @virginmedia ! No record of complaint logged, prices keep changing, order placed online last night and now no record of it! Shouldn’t be this hard to get a phone!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia What a crap company, offering 500mbps the giving you a £1.00 router what a cheapskate company star clear!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I have not lost any service, the service you give is garbage, the router is the biggest pile of cheap shite going, the chipset is what the problem is wow 500 mbps what is the point if you supply a £1.00 cheap badly made piece of shite router with a faulty chipset, 👹👹👹
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia promised a call back from tech support “within 30 minutes” at 11.30am today. Still waiting... your customer service really is embarrassing time and time again. Same fault, different day. @sky a million miles ahead.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The speed isn't the problem, the speed is brilliant, but the router for gaming is pathetic it's like having a Ferrari firing on two, the hub3 is firing on two it is crap.
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....
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⚽
(@basher5000) reported
from
Standish, England
@virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @JBarksfield They understand your frustration, you phone the "support" after they have run out of their limited ideas they pretend they can't hear you on the phone when you hear hello, hello, prepare to be hung up on, trash, trash.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RicHardy
(@richardhardy) reported
@virginmedia Well what “usually” happens and what has happened are 2 different things in this case!! My dads email has never been deleted and he has continued to use it as he was never told he could not use it!! Now what???
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Jennifer Britten
(@jenbritten2) reported
@virginmedia I have an online exam scheduled for next weekend & am now very concerned that it’ll drop out again & cause me major issues
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Russ B
(@RustyBullen) reported
@virginmedia John please call me! No sign of engineered still 10 days they have been without service
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Jake Robinson
(@JakeRobinsonUK) reported
@virginmedia wins my worst customer service experience. Joined in March. 2x no show on install day + 2 further pushbacks. 10hrs of calls chasing, 5 excuses, poor reply to complaint in April, written escalation complaint from May ignored. 4.5mths min before service starts.
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🤷🏾♀️
(@chandnisembhi) reported
@virginmedia the original time for a fix was friday at 4pm, it keeps getting pushed back, it's now today at 6pm
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Stephen Page
(@steve_page12) reported
@virginmedia I telephoned them numerous times, last spoke to them Thursday, ongoing complaint going for months now
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n
(@theegirlnicole) reported
@virginmedia can you fix the wifi I’m losing my mind
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Enrico Onali
(@OnaliEnrico) reported
@virginmedia why won't your employees allow me to cancel my contract? I called them, and when I tell them I want to cancel they ask me why, and if I said I want to cancel they either tranfer me to an agent that doesn't want to do that or they hang up
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Enrico Onali
(@OnaliEnrico) reported
@virginmedia now they have "transferred me to another department" and I have been waiting for ages for another person to take the call. Why can't you simply allow me to cancel my contract?
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simone nepa
(@simone_nepa) reported
@virginmedia @CherylHoleQueen You make me pay a fee after being a customer for 6 years, because I am moving to a new flat not covered by your broadband. It Is your fault and not mine but I have to pay 140£ as termination fee. All my family use Virgin mobile too and we will all change after that.Despicable