Virgin Media outages and service status in Risley, England

Problems in the last 24 hours in Risley, England

Virgin Media signals over the past 24 hours, with local activity from Risley, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Risley, England and nearby areas
• Service-wide baseline

Live Outage Map Near Risley, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Manchester, Knutsford, Prescot, Bolton, Wigan, Salford, Wilmslow, Northwich, St Helens, Leigh, Widnes, and Altrincham.

City	Problem Type	Report Time
Warrington	Wi-fi	3 hours ago
Manchester	Internet	16 hours ago
Knutsford	E-mail	19 hours ago
Manchester	Internet	2 days ago
Prescot	TV	2 days ago
Bolton	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 4 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Liz Tuite (@tuite_liz) reported 4 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Elisabeth Hilton (@elisabethhilto4) reported 4 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Dave (@bigdave22003388) reported 6 minutes ago from Manchester, England

  @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

• 
  Lindz Devine (@LindzDDub) reported 15 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 21 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Kevin Dudson (@Duddydudson) reported 23 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 23 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 26 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Tom Rushton (@tomrushton88) reported 26 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Maureen StewartJones (@supergran22) reported 31 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Josh B (@JoshuaBurns) reported 34 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Liz Tuite (@tuite_liz) reported 34 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 40 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  Mrs Smith (@SmithysMaud) reported 45 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  👽 (@bludav_andrew) reported 52 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  Weirdly even older fan (@Karamonkey1) reported 53 minutes ago from Manchester, England

  @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 56 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 57 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  alex. (@blokealex) reported 58 minutes ago from Manchester, England

  @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john (@jhargie4) reported 6 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  sergio pani (@sergiopani62) reported 7 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Kevin B (@kevgasandhtg) reported 12 minutes ago

  @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 13 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  Caz (@caz_fizz) reported 14 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  Damian Hastie (@DamianHastie) reported 22 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Campfire Gin (@campfiregin) reported 26 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

• 
  Elka (@NineIsTheNumber) reported 27 minutes ago

  @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 29 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported 30 minutes ago

  Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

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