Virgin Media Outage Report in Risley, Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Risley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wigan, Warrington, Sale, Bury, Bolton, St Helens, Wilmslow, Altrincham, Prescot, Runcorn, Widnes, Salford and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Wigan |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......
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Sambo
(@Sam_Miller98) reported
from
Westhoughton, England
Virgin Media has been utter dog **** these past few days
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
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john hewitt
(@jhewitt1771) reported
from
Appley Bridge, England
@virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.
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Debbie Thorpe
(@debbiethorpe70) reported
from
Wigan, England
@virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying
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J.B
(@BIGTED1967) reported
from
Knutsford, England
@LobbyNoNumbers We pay about £66 per month with @virginmedia for the basic tv,broadband and phone that we never use. Probably the worst customer service around. They promised to upgrade the set top box 2 years ago and we're still waiting.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
Wondering if the hot weather has effected @virginmedia as your TV serivce is in and out this morning freezing and yes we have tried the turn off reset lol website is also down my kids are going crazy already 🙈
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dane Ralston
(@DaneRalstonUK) reported
@virginmedia I have been asking for months now.... my broadband connection is now so poor I am better off using my @vodafone mobile as a hotspot.... no, I don't want a cheaper tariff or the next tatiff up and another 18 month contract, I want what I pay for!!! #notfitforpurpose
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jeremy ridgway
(@jeremyridgway) reported
@virginmedia once again, no broadband no phone service in London SW10 - always on. Friday - call centres always at no problem
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Jason R. Vowles
(@JasonVowles) reported
Anyone else in Splott or Cardiff having issues with @virginmedia internet? Been **** for a year but now it's flat out not working.
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steve savva
(@STEVE_SAVVA) reported
@virginmedia I’ve already cancelled my contract with you but I wanted to know the last day of service as I had a message saying that there will be another bill in September
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Conor Buller
(@ConorBuller) reported
I had a whole Notion board with every detail of this house move planned out, only for Virgin Media to cancel our internet install at 9pm the night before..
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Kay
(@Kay75152518) reported
@virginmedia That isn’t acceptable you should have let me know so I could inform work instead they’ve it turned the on internet without notifying me I’ve never had such apalling service I’ve been with other providers who complete work at night to not interfere with services I am not happy
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durrant
(@Studley66) reported
@virginmedia Just called your helpline to find I've no WiFi until 1500 in W7! Why couldn't you have advised me via a text message or something that I would have had no internet this morning so i could have planned accordingly? Disgraceful customer service. 😤
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Fritz_
(@Fritzmahoney) reported
@virginmedia I've raised a complaint via the phone and online and still not heard from anyone. As a new customer the whole transfer to @virginmedia has been a total mess and taken up a huge amount of my time.
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kt 🫧🪴
(@RoutineSoybean) reported
@virginmedia my phone isn’t getting any network? Bill paid so can’t see why it’s happening? It’s not picking up any signal and I can’t see any network errors on your website?
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Kay
(@Kay75152518) reported
@virginmedia @LewisCapaldi You did not even sort out my latency problem even after logging a complaint apalling I will be going to OFCOM too