Virgin Media Outage Report in Risley, Warrington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Risley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Prescot, Wigan, Bolton, Sale, St Helens, Widnes, Runcorn and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet | |
| Prescot |
TV | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Mike Long
(@Lanky2711) reported
from
Urmston, England
@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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shane reeves
(@shanereeves1982) reported
from
Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia @primevideosport told me my TV not connected to Internet which it is. Was working and then wasn't. Now working but really sick of reoccurring problems when my @primevideosport goes off & told it's an Internet problem. If Internet problem wouldn't I lose everything?
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service
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#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
Anyone else having issues with @virginmedia ? Last night and this morning still not working
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
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Cardy Camara
(@modchester) reported
from
Manchester, England
@virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?
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Matthew Apps
(@MatthewApps2) reported
from
Salford, England
@v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!
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Euan Henderson
(@euanah) reported
from
Sale, England
@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Connection problem with Apps. Phone & told to give no. underneath box. Difficult 2 bend down, hold box & phone. How can there b a problem when the TV in other room is working? Sick of having a text to do it myself or ask 4 tech help from someone who can't help.
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee ‘M’
(@WireExpat) reported
@adelwire @winners091012 @virginmedia I think I’m going to cancel and go with Sky; I should have done that in the beginning rather than giving them another chance.
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Lynch Gaming
(@Lynchgaming13) reported
Apologies to the people the stream cut out Virgin Media going to **** and I just raged off.
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John Parkinson
(@JohnPar00264007) reported
@virginmedia Over 15hours on the phone to yourselves over the last 18 months not to mention the money spent and still paying for a service we were promised and contscntly upselled with a assurance it would resolve with the latest purchase.
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gareth knight
(@GarethknKnight) reported
@virginmedia paying a fortune can't sign in to sky account .
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John Parkinson
(@JohnPar00264007) reported
@virginhelp @richardbranson @virginmedia I put in a complaint to you nearly 3 weeks ago I am still awaiting my call back withing 48 hours of request. 3 hours on the phone to you today, first call 1hr 25mins, told she was looking at my account after I gave information of issues, nothing more said then moved to hold
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luke clarke
(@ClarkeLuke) reported
@virginmedia can you please explain why you can’t fix the broadband issue in our local area that has been causing homeworking/homeschooling issues since 4th Jan. And even though I have rang up 6 times now no one can give me a date for it to be fixed?
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ASH!
(@AyyYooAsh) reported
@Mohamme38221147 @virginmedia What you saying Mohammed thinking maybe everyone might need to cancel their direct debit with Virgin Media just in case accidently over pay them for a ******* service they cant even bumba clart do these ppl are quick to take everyones money never quick to resolve the issue.
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Kathryn
(@Katwin77) reported
@virginmedia I need to cancel my contract but can't get through to anyone by phone. Spent all day yesterday trying to get through. How else can I cancel?
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margaret
(@happymargy) reported
@virginmedia Why have you illegally signed me up to a 12 month contract? All I did was contact you with a broadband/tv issue. I havnt changed my package and I don’t agree to signing a new contract. Which incidentally runs out next month. Bloody scammers. I’ll be swapping providers next month
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ASH!
(@AyyYooAsh) reported
@Mohamme38221147 @virginmedia What you saying Mohammed thinking maybe everyone might need to cancel their direct debit with Virgin Media just in case we over pay them by accident for a ******* service they cant even bumbaclart init Mohammed these ppl quick to take your money never quicj to resolve ilthe issue