Virgin Media

Virgin Media Outage Report in Risley, Warrington, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Risley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Risley, Warrington, England 12/11/2024 07:45

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Risley, Warrington, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Widnes, Warrington, Sale, St Helens, Wigan, Bury, Salford, Wilmslow, Altrincham, Runcorn and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester E-mail
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • willhughes15 will hughes (@willhughes15) reported from Risley, England

    @twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.

  • TomW83mcfc TOM WILDE (@TomW83mcfc) reported from Manchester, England

    @virginmedia Did all that check my service out

  • anthony_murphy1 Anthony Murphy (@anthony_murphy1) reported from Bolton, England

    @virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @virginmedia Never any perks for exisiting customers 🙄

  • Baxy2001 Baxy (@Baxy2001) reported from Wigan, England

    @virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.

  • terrificsue Susan Rigby (@terrificsue) reported from Wigan, England

    @terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .

  • AimiMcNeill Aimi McNeill (@AimiMcNeill) reported from Wilmslow, England

    Hi @virginmedia we are urgently awaiting a new cable to fix our WiFi and there's still no sign of it. I can't get thru to anyone on the phone current wait time is 3 hrs and last time you cut me off. Please can you advise?

  • els_photographs Emma L Strawbridge 📷🍓🎮🏳️‍🌈 (@els_photographs) reported from Bury, England

    @virginmedia the connection issues better be sorted by tomorrow morning, some of us need to work

  • GeoffEvansTutor Geoffrey Evans (@GeoffEvansTutor) reported from Bury, England

    Broadband DOWN two days last week then on for a day then OFF Today @virginmedia working from home on Monday in BL9- not good enough for what we pay!!!! #nothappy

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.

  • Mattj1878 M Joni (@Mattj1878) reported from Warrington, England

    @virginmedia @Tyson_Fury @DillianWhyte It's not working is it?

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    Internet @virginmedia is down in WA10 and your device status page is giving a 404

  • willxnorbury Will (@willxnorbury) reported from Manchester, England

    Virgin Media down again? What a surprise

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?

  • MichaelAdamsUk Michael Adams (@MichaelAdamsUk) reported from Manchester, England

    @putasinghonit @virginmedia Reminds me of when Vodafone sold my mum an iPhone for me on the promise it had good coverage in our area and upon discovering the signal was appalling the guy on the other side of the phone said “well you won’t live in that house forever”. No I’m just going to move for 4G!

  • ItzM_K MK (@ItzM_K) reported from Manchester, England

    @virginmedia hi you seriously have the worst website, after login most of the time I just see old bills and keep getting bad request error. Are you even aware of that?

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia Yes I'm still experiencing issues. Iv paid for somthing that I still havnt got.

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔

  • willxnorbury Will (@willxnorbury) reported from Manchester, England

    I pay way too much money per month for Virgin Media to go down this much

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • calroscow CAL ROSCOW (@calroscow) reported

    So @VirginMedia is down across SE1 and the latest update is that it'll be fixed by 10am tomorrow morning. That'd be over 24 hours without internet. I've been using a @VodafoneUK mobile router that I have for camping all day. Makes you wonder how long cabled providers will last.

  • psytcp psytcp (@psytcp) reported

    @virginmedia @FineWordsWeave VM you know that your response is unhelpful at best, patronizing at worst. Why don't you try to improve your communication skills since you can't improve the quality of your service?

  • FineWordsWeave Azeezat of Fine Words Weave Pod (@FineWordsWeave) reported

    @virginmedia There is a known issue in my area, there have been several, more fool me for renewing my contract with yourselves. I consider this an opportunity to find a more reliable service. It’s not worth it, especially considering the costs and constant interruptions to functionality

  • sangenjayauk Andy (@sangenjayauk) reported

    @virginmedia internet down from this morning in SE1, status page said would be fixed by 12:45pm today. This has now jumped to tomorrow morning! Any update would be appreciated as to why…Thank you

  • KKazeeem Kareem Kazeeem (@KKazeeem) reported

    @82ladyK @virginmedia I strongly recommend @milletoolx, he help me recover my account within 30mins. He his an expert in recovering of hacked/blocked/suspended/locked/disabled  accounts.

  • KevKelly14 Kev K (@KevKelly14) reported

    @virginmedia I’ve told you before I’m NOT phoning that damn number ever again. I’ve just got back from the hospital and I have another appointment there this afternoon. If i get time tomorrow I’ll try your link chat.

  • vraimentdesolee Maira Moscardini (@vraimentdesolee) reported

    @virginmedia Well, according to your service status page looks like it’ll be an entire workday lost. Is it really getting back to normal only tomorrow morning?

  • elreago Baby Yoda’s no.1 fan (@elreago) reported

    @virginmedia what’s going on with my broadband? Postcode SE3 7QQ. Been without internet since about 8:30am…. and my area is terrible for mobile data signal so I’m more or less living in the Stone Age at the moment.

  • goldie_64 Goldie (@goldie_64) reported

    @virginmedia Please can someone help me connect to Steven

  • Jack4Evanss Jack Evans (@Jack4Evanss) reported

    @virginmedia Yes, 9.10am on 16/7/2021. Why such a long time long? I know it's not your fault but this is shocking service.