Virgin Media Outage Report in Risley, Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Risley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Wigan, Prescot, Salford, Sale, Bury, St Helens, Northwich, Warrington, Altrincham, Runcorn, Wilmslow, Widnes and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I never have any issues when it comes to my laptop, though. Just my PS5
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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henri
(@Henri_N17) reported
Sky WiFi is down *laughs in Virgin media internet*
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Siobhan
(@_Siobhxn) reported
After months of @virginmedia telling me my speeds are low because of ongoing works in the area - Turns out my routers been broken all along. 🤬
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Add your name
(@Username01Name) reported
@SkyHelpTeam Got to love @SkyHelpTeam broadband not so can't watch anything on demand on sky q or even go online how to cancel this is the last straw going to BT or even @virginmedia
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adam winstanley
(@winstanley100) reported
@marcmcfc69 @virginmedia @SkyUK I know mate both are down 😬👀 but then again both of them are ****
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Gloria Brighton
(@mrsGbrighton) reported
@virginmedia Actually you left us without internet over xmas it was your error you admitted ot but couldnt fix it right away you told me to DM you, I did you then told me to text a number. It was a robot. I am still waiting for the call 6 days later that this so called robot said I required
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CockWomble
(@Cockwomblee) reported
@_IBTDEV_ @KingSavageShaun @virginmedia sort your broadband speed out, paying for 1gb and only getting 400mbs is ****
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Nilay Dassani
(@nilaydassani) reported
Can anyone in my network recommend a wifi mesh system? Despite @virginmedia providing me with a wifi booster, my connection is still very average at best. It appears some devices get confused with the booster and simply knock themselves out.
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Scott
(@Fmsscott88) reported
Once again @SkyUK broadband is down.. constant problems with them. What’s @virginmedia like? 👀
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Brandon Gomez
(@brgomez94) reported
Feeling sorry for @SkyHelpTeam right now. Some really horrible customers just being so nasty for no reason. It's more than likely it's not even SKY's fault. It's probably a 3rd party line supplier fault like BT or Virgin Media.
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playpet
(@playpet1) reported
@virginmedia There have been issues with your service for so long I am sick of calling you