Virgin Media Outage Report in Risley, Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Risley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, St Helens, Warrington, Widnes, Wigan, Bolton, Sale, Prescot, Runcorn, Bury, Leigh and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| St Helens |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!
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Mark wright
(@wrightm716) reported
from
Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia checked this and currently it says no issues,there clearly is a issue as this is not an isolated incident and is affecting others closeby. Unless you can actually do anything that may solve or attempt to solve the issue dont bother replying because your just giving me lip service
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The issue is this has been a daily problem, your customer wants this fixed, it's like taking your car to the mechanic everyday to fix whatever is wrong with it, it begs the question, what is the problem in Manchester that the engineer has had to return daily to fix, since Sunday?
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?
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Jack Concannon
(@concan93) reported
from
Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
This situation with the unstable and unreliable @virginmedia broadband service is unacceptable and untenable, my work and business depends on this service and I am unaware of any 'Act of God' scenario that has informed this situation, at least you have not bothered to contact me.
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Jen Hinds
(@JenHinds) reported
from
Warrington, England
@virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Can they help do you think?
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia I have used this service in the past and faults have been noted, I have also reported it before now on my account. It’s just weird that every Sunday I appear to be having issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney
(@RaeraeThorpe) reported
@virginmedia The automatic compensation for the days without service and the 9 missed appointments. Someone said I would get an email yesterday, I didn't.
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Jim Haldane
(@wellmade66) reported
@virginmedia appoi tents with custo.ers on Friday as the sim from o2 only picks up 1 bar so makes Webexes hard to hold. This week I am on the follow the sun shift dealing with Sev1 incidents, so I rely on a good stable connection. My son had to cancel an exam on Friday.
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Space Enhancers
(@spaceenhancers) reported
@virginmedia Hi John sorry for delay. Had to retry twice but it now seems to be working. Fingers crossed. FYI the same issue happened in June 2022, then 3 times again in the run up to Xmas. Let’s hope before I leave Virgin in March that I don’t have to deal with another outage! Cheers Lea
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Russell Saunders
(@r_saunders1) reported
@virginmedia Goes down about 7 every night and then doesn’t work until next day. Speed test on the app says it’s working but it’s not
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Dave Sharp
(@DavidSh97080131) reported
Can someone @virginmedia please let me know why my broadband installation has been delayed for a second time. I am being told because of a blockage in the road what does this mean?? Been over a month now with no service and cannot get a proper explanation.
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Dave Sharp
(@DavidSh97080131) reported
@virginmedia I have no idea. But would appreciate some help to improve the date.thanks.
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Alan Gordon
(@alan_manu7) reported
@virginmedia Yea, Again no problems in my area
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Steve
(@yucca7) reported
@virginmedia I can't do the assignment in 5 minutes. It will take a while and if you fix the issue at 4pm today then I'm in real trouble and all because you can't offer a stable service at the weekend. Your actions have consequences for your customers.
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steven froude
(@StevenFroude) reported
@virginmedia no internet for two days and have to wait till Tuesday for yous to try fix it. Looking through Twitter Seems like lot of people having same problem but unable to get a answer
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Paul Johnson
(@paulozzy82) reported
@virginmedia I have checked and it just says your aware of an issue.