Virgin Media Outage Report in Risley, Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Risley, Warrington, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wigan, Warrington, Bolton, St Helens, Salford, Bury, Runcorn, Sale, Skelmersdale, Northwich, Widnes, Newton-le-Willows, Wilmslow and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Manchester |
Internet | |
| Warrington |
TV |
Community Discussion
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Virgin Media Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Rachael Stafford
(@rachaelstafford) reported
from
Salford, England
@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
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Hazbullins
(@Hasbullins) reported
from
Salford, England
@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia That's just an automated service that sends me to the app. So still unresolved.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Rach (legacy fan)
(@Miniboom2) reported
from
Salford, England
Ah @virginmedia with this up and down service today you are really spoiling us!
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
@virginmedia you are so crap we don't pay you to keep having problems daily
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnson
(@PaulCrookhall) reported
@virginmedia We have 1 WiFi pod. But the router in the living room is about 3 feet away from the TV and still@have connection issues. What good is this fast fibre if it won’t stay connected to the internet.
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Mark H
(@Cherrybank74) reported
@virginmedia Hi, can you advise the easiest way to cancel my TV/Broadband account? I have been cut off when I called the cancellation line and given a bland generic response via the chat bot
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Alina Iacob
(@AlinaIacob5) reported
@virginmedia It says that “we can’t find any issues affecting your area”
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Louise
(@20lgwjones) reported
@virginmedia You said you’d call me back. I’ve had awful connectivity since December. Was supposedly resolved in January however when I spoke to a technician on the street yesterday he said it won’t be resolved until 2 March
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Flourish Plants
(@flourishplants) reported
Hi @virginmedia whenever I call you I get someone who is reading from a script and tells me the same thing over and over, even though I am arguing it makes no sense. A woman I was on with literally stopped talking to me when she didn't know what to say so I would hang up.
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Park Homes Of Distinction
(@parkhomeexpert) reported
@virginmedia A network error according to your engineer who visited two of my neighbours.
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Laura Anderson
(@aforte4fashion) reported
@virginmedia No issues
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John mangan
(@Johnmangan17) reported
@virginmedia I have done this and half the time the signal completely drops in the room
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Colin
(@TheColinReed) reported
@virginmedia I'll keep trying, but is there any other option for boosting the signal around the house without using the app? Do the WiFi pods work without it? I have some very thick walls.
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Claire Marie Buckley
(@TinksMumof4) reported
@virginmedia How long is it expected to go on for because I've had issues since very early yesterday morning