Virgin Media Outage Report in Skelmersdale, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Skelmersdale come from postal codes WN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skelmersdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skelmersdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Skelmersdale, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Wigan, Wallasey, Southport, Birkenhead, Leyland, St Helens, Skelmersdale, Prescot and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Skelmersdale, England
Latest outage, problems and issue reports in Skelmersdale and nearby locations:
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Liam Fitzpatrick
(@LiamFitzy9) reported
from
Liverpool, England
@sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday
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Kerry
(@nahkmcilxxx) reported
from
Roby, England
@Jfarrell92 @virginmedia Get the asda shit head x
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CHELLE | ✞-4∇3:3
(@beakybox) reported
from
Seaforth, England
How much longer is the broadband gonna be down @virginmedia
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Michael McGiveron
(@NuttyNCool) reported
from
Seaforth, England
@lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never buffers with the ***** videos
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Stu.
(@sp7974) reported
from
Seaforth, England
@MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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Rachel Barrett
(@Rach_Barrett) reported
from
Liverpool, England
@virginmedia WHY is your online accounting so so bad. Page never loads
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davey mc
(@Jodada_Films) reported
from
Birkenhead, England
@virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Scorey
(@scorey_michelle) reported
@virginmedia So basically you can’t help me either ? This is outrageous
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Lee James
(@winetaff) reported
from
Esher, England
@virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasn’t materialised (Day 6 and counting)
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Atairu 💥
(@Atairu_) reported
@virginmedia i need help changing my ip on hub 3 please
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Free Tech
(@Free__Tech) reported
@InTheLocalPub @virginmedia If I'm honest, I don't think there's only Virgin customers who face this issue. I think most people face the battle of being given shite hardware by their ISP.
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Colin RylanderWilkes
(@DJSirCoL) reported
@virginmedia Tv is worse than ever, think we may need an engineer or someone to see why the signal is so bad on our line, it’s fine to the box downstairs
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Liam Brown
(@liam_abrown) reported
@virginmedia Watch them As my WiFi drops in and out every 10 mins. I believe its my router as its had a red light on for months which means it's over heating. I either want a new router or compensation as paying for a service which is no good, rather have no Internet
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Michelle Scorey
(@scorey_michelle) reported
@virginmedia They won’t help us further - the response we get is “it’s with the field complaint team and they will be in contact” they haven’t - seriously fed up now
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Julian Wolstencroft
(@Saturdayat3) reported
@virginmedia Do that every time and nothing changes. Amazing how you never want to spend money on sending someone out
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curly
(@petecurly50) reported
@virginmedia 54 minutes on the phone have extended contract on the strength of a guaranteed installation date necessary due to work requirements . After dealing with 4 depts phone cut off ! Shocking customer service
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Michelle Scorey
(@scorey_michelle) reported
@virginmedia What can I do to get this resolved ? We have emailed/ called/ engaged in a web chat - everyone seems to be saying they can’t help us / we will be in touch ! Your engineer (as lovely as he was) has caused a lot of damage to our property and nobody seems to care !!!