Virgin Media Outage Report in Skelmersdale, Lancashire, England
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The latest reports from users having issues in Skelmersdale come from postal codes WN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skelmersdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skelmersdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Skelmersdale, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Warrington, St Helens, Southport, Liverpool, Skelmersdale, Prescot, Wallasey and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Southport |
||
| Liverpool |
Phone | |
| St Helens |
TV |
Community Discussion
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Virgin Media Issues Reports Near Skelmersdale, England
Latest outage, problems and issue reports in Skelmersdale and nearby locations:
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Elaine Brown
(@laineypb2109) reported
from
Birkenhead, England
@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia If my bill went down with my speed, I wouldn't mind.
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
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Cambo
(@cambo691) reported
from
Birkenhead, England
@les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate
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Christopher Bray
(@cbray72) reported
from
Liverpool, England
@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
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lloyd #utft
(@111O1O1O11O) reported
from
Wallasey, England
@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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Kevin Dudson
(@Duddydudson) reported
from
Wigan, England
@NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
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lloyd #utft
(@111O1O1O11O) reported
from
Wallasey, England
No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation
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Andy McGill
(@andrewjmcgill) reported
from
St Helens, England
@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
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Elaine Brown
(@laineypb2109) reported
from
Birkenhead, England
@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
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Berni Turner 🖤🌹
(@BLTwitchy) reported
from
Liverpool, England
@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@Branzoh_) reported
@virginmedia your Internet is terrible had no Internet all day because its been down not even gonna bother calling customer support as there so useless and terrible fix your **** WiFi or im changing providers to @BT
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Darragh Golden
(@DarraghGolden) reported
@virginmedia @O2 Don't sign up to virgin media. They'll screw you over big time. Even if you're a long standing customer. Stay well clear.
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Andy Parslow - P6
(@1Parz) reported
@virginmedia Yep that’s great…it’s totalled £184 credit which should have been applied in July/Aug…issue is it’s hasn’t been used repeatedly for the last 4 months. We have been fined and cut off numerous times now and even though the credits on the account I have to pay to be re-activated
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stephen johnston
(@smj1967) reported
@virginmedia to resolve my issue. Why? Is it policy? Virgin are a massive company, but customer care seems to be pretty low on their agenda.
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Sarah Spain
(@sajspain) reported
@virginmedia An explanation of some sort rather than “it’s a complex issue “ would be something. Day 3 and no Phone Tv or internet. Great weekend to look forward to 😡
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Dylan
(@DylanGauci03) reported
@Branzoh_ @virginmedia @BT Bt are just as bad; my wifis been down for 1/2 the day
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James Matchett
(@JMMatchett) reported
@virginmedia Having some severe issues with the download speed from #Steam, despite being on the 500mb/s plan, I'm only getting 2MB/S from steam regardless of location. I have perfect download speeds from any other service, is steam being throttled? Any advice?
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Daniel Bartlett
(@DanBartlett83) reported
@virginmedia hi Can u please help I don’t know why I have been sent a bill for £0.18p when I cancelled my contract in September and I thought I had settled my bill.
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NewstalkFM
(@NewstalkFM) reported
On this week's Tech Talk with @JessKellyNT: Paul Higgins of Virgin Media about upgrading their network to fibre. Rory Scott, CEO of DropChef explains how the service works and Raluca Saceanu previews next year's Zero Day Con. With thanks to @onesonicaudio
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stephen johnston
(@smj1967) reported
@virginmedia I raised a complaint on Monday and was told by customer services that I would get a follow up in between 2 and 24 hours. Guess what? Not a peep. I don't know whether it's incompetence or what but I've been fed lie after lie and no one has shown either the interest or inclination