Virgin Media Outage Report in Skelmersdale, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Skelmersdale come from postal codes WN8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skelmersdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skelmersdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Skelmersdale, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Prescot, Liverpool, Wigan, Chorley, Southport, Leyland, St Helens, Skelmersdale and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Wi-fi | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Skelmersdale, England
Latest outage, problems and issue reports in Skelmersdale and nearby locations:
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lily Bayrock
(@lilybayrock) reported
@Hung555 @virginmedia @virginmedia a fifth neighbour has just told me his flat appears to be offline, too. You’ll let five separate accounts wait five days before even investigating? What if it isn’t a quick fix Monday when you finally take a look, no guarantee we’ll be back online by day 6
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eddy passey
(@eddypassey) reported
@virginmedia That I need 3 WiFi pods and there is a speed fault which he can’t fix You only supply 1 pod every 7 days and it takes an hour of my life to get it sorted in your ineffective customer service phone system (use sales number for shortcut to at gets answered!)
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Lily Bayrock
(@lilybayrock) reported
@virginmedia Auto message said service put on hold while investigated, but after no on-site investigation follow-up message stated new appointment not til Monday evening. Will be 5 days without broadband including 3 full work days while we all WFH. Unacceptable.
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tj
(@tj09195531) reported
@virginmedia if you have an unexpected outage, how can you say with precision when this can be repaired. Thank you Alex down in Plymouth for exposing these lies from the VM call centre. However by 7.7 at 3pm is not good enough for me
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eddy passey
(@eddypassey) reported
@virginmedia 2 continued if I get the fastest speed possible how can your engineer go to the street cabinet and “turn the speed up”? No one has returned any of my calls. Complaint file ref G0000165585
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Thediamon_o
(@Thediamon_o) reported
@virginmedia Same problem occurring.
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Adebola - #CookingTravelTalks
(@mybreakingviews) reported
@virginmedia are a terrible terrible broadband service.
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Jenny
(@Hung555) reported
@virginmedia @virginmedia 4 flats without wifi still. All service visits over the weekend cancelled, nothing fixed and new appt given the following week. What’s going on?? Why can’t we have our original appointments? Just feels like you are kicking the bucket down the road!! #CustomerService
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jono2u
(@johnfreel1) reported
@virginmedia That it was fixed - clearly it’s not. Since been told by customer service that no one can come back out until Tuesday next week. It’s appalling service and no one seems able to resolve. What do I need to do?
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Owen G. Bevan
(@TheBigOBowski) reported
@virginmedia The same reason I've been getting for 3 weeks somebody's failure to disconnect the previous service over and over and over again... ZERO accountability, ZERO compensation. I've been forced to go in to my office because I work from home. It's either that or lose a day's work.