Virgin Media Outage Report in Skelmersdale, Lancashire, England
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The latest reports from users having issues in Skelmersdale come from postal codes WN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Skelmersdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skelmersdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Skelmersdale, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Warrington, Chorley, Prescot, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 1 day ago |
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Liverpool
|
Wi-fi | 1 day ago |
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Liverpool
|
Internet | 4 days ago |
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Liverpool
|
Internet | 5 days ago |
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Wigan
|
Wi-fi | 5 days ago |
|
Liverpool
|
Internet | 7 days ago |
Community Discussion
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Virgin Media Issues Reports Near Skelmersdale, England
Latest outage, problems and issue reports in Skelmersdale and nearby locations:
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⚽ (@basher5000) reported from Standish, England@virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....
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Red Electro (@RedElectro) reported from Warrington, EnglandWell, @richardbranson @virginmedia - been a customer since the Telewest days, but the broadband service is almost unusable now. I don’t know what’s going wrong, but you’re going to start losing customers rapidly, if you don’t get this sorted.
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Philip Dent 🇪🇺 (@prdent73) reported from Euxton, EnglandNoooo!!! The virgin media wifi is down. We might have to start talking to each other..
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Billzy (@Billzy79) reported from Liverpool, England@rteifler @virginmedia We have been a loyal customer for many years 👍😎
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia Adding a character and then removing that character worked. By pasting the password in, it wasn’t accepting the password regardless. It needed a character to be manually added. I’ve never seen that before on any password fields on any other site, seems like an API issue maybe.
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia Nope. I have username already selected to my email address, password filled in on both fields, security question drop down selected and answer given in the field, and date of birth drop downs all selected. There’s nothing else I can select or that hadn’t been filled in now.
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Lisa Patel (@Lisa_P117) reported from Horwich, England@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
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⚽ (@basher5000) reported from Standish, England@virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻
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Samuel Cook (@Sam_Cook_1986) reported from Warrington, England@virginmedia disappointed to say the least. Customer for 5 years, out of contract, bill is £120 a month, Phone up to renew and negotiate, no offers. Despite Amazon being a new competitor for sports and the mobile experience being infinitely better with them. Package cancelled.
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Gordon Turner (@gordonturner71) reported from Warrington, England@virginmedia Your customer service is shit and thankyou for destroying my driveway, Iam sorry I took out my broadband with you now. Cant wait till it finishes.
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Nathan Booth (@Nathann_B) reported from Liverpool, England@virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told
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Tina Lawrenson (@TinaLawrenson) reported from Chorley, England@virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing
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MH (@MarkHughes_) reported from Liverpool, England@virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out
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Tina Lawrenson (@TinaLawrenson) reported from Chorley, England@virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours
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#hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England@virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you
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Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
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Dan Ashurst (@danashurst) reported from Wigan, England@Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!
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Stuart (@stu_the_supply) reported from Liverpool, EnglandYet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬
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Hayley Baker (@hayleybaker25) reported from Liverpool, England@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
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Anfield Sports (@anfield_sports) reported from Liverpool, EnglandSick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Betts (@mgbetts13) reported@virginmedia No I won’t be wasting my time with @virginmedia anymore, I’ll be leaving as your customer service is appalling. I’ll go where customers are actually valued.
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Boi (@JarrodBowen123) reported@virginmedia No the problem is on all devices at the moment. Thanks again
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Guy Williams 🇺🇦 (@CamberMan) reported@virginmedia No I haven't tried texting because this is the first I'm hearing of it!!! Lodge a complaint? What have I to complain about. I don't know what my service is BECAUSE I DONT GET ANY!!!
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James (@Jimbo21341795) reported@virginmedia By faulty, it does cut out in areas of the home where it used to work better. Can you either do me a new hub or some of the pods ?
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Lee Rothwell (@lee_rothwell) reported@virginmedia After 5 phone calls and 4hrs and lots of negotiation I may have settled with a deal. Will look through the deal probably today as I have a 14 day cooling off period. If I did cancel your retention department would be on it straight away. Both BT and Sky are more than competitive
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SweetDardo (@SweetDardo) reported@virginmedia 1/ Thanks but it's the dog biting its tail. The service checker does only detect issues for tv while we clearly are heavily impacted on broadband. If i try and run the Check on the hub, it just says it can't run the services at the moment. Since it can't run the checks ..
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Mohson Hussain (@mohsonhussain) reported@virginmedia despite repeated attempts to resolve my @netflix issue, your staff have been unable to. I pay through VM but for last 3 months my tile has disappeared and VM doesn't know why. Despite no resolution, for unbeknownst reasons your agents have closed down my complaints!
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Blake (@blakelyle) reported@virginmedia It never reflects the right thing, lost internet approximately 7 times ranging from 30 mins to 4 hours over the last 30 days. No credits because it never registers in your system but the guy on the phone says there's a problem, 2 years no issues last 30 days all problems.
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Jak C (@mrTREVZ_) reported@virginmedia Previously yes. My issue isn’t getting through, if I want to get through I just mention upgrade. As soon as I mention upgrade I get a response instantly, however when you realise that upgrade mens I’ll be paying LESS I get “transferred” and then I’m left waiting hours
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james nastri (@jimmyboynastri) reported@virginmedia Awful customer service then!!