Virgin Media Outage Report in Pudsey, City and Borough of Leeds, England
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The latest reports from users having issues in Pudsey come from postal codes LS28.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pudsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pudsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pudsey, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Pudsey, Normanton, Halifax, Batley, Wakefield, Bradford, Leeds, Huddersfield, Wetherby, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Sowerby Bridge and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
 Pudsey |
Total Blackout | |
| Normanton |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Wi-fi | |
| Wakefield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pudsey, England
Latest outage, problems and issue reports in Pudsey and nearby locations:
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Rev dave walker
(@Reverand_dave) reported
from
Wakefield, England
@philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Docherty
(@amydocherty29) reported
@virginmedia Yes both it cuts out constantly and we have to reboot continuously. An engineer was out and changed the settings but at that time it was one of the few times it was working and the guy said it should now be fine but it’s not. It is just as bad if not worse.
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Sam Cole
(@scole12) reported
@virginmedia Thanks for the reply, but the text service doesn't let me cancel my account, and I need confirmation of this. I've tried for 2 weeks, and it's been exceptionally poor. Is there a direct number?
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Grumpy git87
(@Grumpygit87) reported
@virginmedia I have had several conversations with your tech team and reset the hub several times and also tried all the trouble shooting available still have problems
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Christina X DiChello
(@lil_x1988) reported
@virginmedia how do I cancel my free 30 day trial of prime video from the box itself?
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Martyn Littlewood
(@InTheLittleWood) reported
@virginmedia The router we're currently using has a few persistent issues: Signal distance is abysmal. With no blockades and on an elevated surface, it barely reaches 6 feet. Through a wall? No signal. Correct password (even when apple WiFi sharing it) is refused, seemingly at random..
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Phil 🌴
(@philstoke) reported
@virginmedia Getting ridiculous now all I want to do is register an account without my account number I can't do this. I ring up to be told they need my account number I don't know it I've even phoned up to try and pay it all off so I can leave you and shop elsewhere & even that's a problem
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Steve Mayne
(@daddyto3monkeys) reported
@virginmedia No local outage. The box is stuck in a reboot loop (it's about 5 years old). Please can you let me know the next steps? Thank you!
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Amy Docherty
(@amydocherty29) reported
@virginmedia No it’s a persistent problem. Anytime we try to get something done about it nothing gets done!
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Fizzle
(@Fiona440301481) reported
@virginmedia Access to the internet keeps dropping out. No reported issues in the area.
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Dr Mani Bhogal
(@DrManiBhogal) reported
@BenEllisCrim @SkyHelpTeam Wow, shocking service. Join @virginmedia. Touch wood, my Internet has been pretty good during lockdown.