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Virgin Media

Virgin Media Outage Report in Swillington, City and Borough of Leeds, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Swillington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swillington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Swillington, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Wakefield, Pontefract, Dewsbury, Liversedge, Pudsey, and Wetherby.

CityProblem TypeReport Time
Leeds Internet 12 hours ago
Batley Wi-fi 1 day ago
Batley Internet 2 days ago
Normanton Internet 2 days ago
Normanton Total Blackout 2 days ago
Batley Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swillington, England

Latest outage, problems and issue reports in Swillington and nearby locations:

  • bfatchett
    Brendan Fatchett (@bfatchett) reported from Horbury, England

    @virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.

  • SimpleBrummie
    Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.

  • shaunyp8471
    Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • charldimond
    Charlotte 💎 (@charldimond) reported from Leeds, England

    @virginmedia No broadband LS134SX - have run test and checked service status to no avail.

  • spenrobertshaw
    spencer robertshaw (@spenrobertshaw) reported from Leeds, England

    @sirsimon2b @YODELhell @virginmedia Yodel are terrible

  • lshudall
    Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • SUMBoiii_
    Sumboiii (@SUMBoiii_) reported from Wakefield, England

    Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider

  • philjh1975
    Phil Hardaker (@philjh1975) reported from Shadwell, England

    @virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....

  • adamptr92
    Adam Potter (@adamptr92) reported from Gildersome, England

    @virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2

  • Chris280479
    Chris Hutton (@Chris280479) reported from Dewsbury, England

    Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service

  • Lindyprec
    Linda Precious (@Lindyprec) reported from Swillington, England

    @virginmedia After being charged £6.50 for a 5 second call, advised to use my home Internet on mobile as virgin signal poor.... Etc et etc..

  • lshudall
    Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time

  • Rozzyp1
    Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.

  • pjam62
    Phillip Jameson (@pjam62) reported from Gildersome, England

    @virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.

  • Chris280479
    Chris Hutton (@Chris280479) reported from Dewsbury, England

    @vmbusiness this service is pathetic been on hold for 45 minutes

  • Millerbird78
    Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

  • trickyr1
    Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • SUMBoiii_
    Sumboiii (@SUMBoiii_) reported from Wakefield, England

    @virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals

  • revdjollyjohn
    John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andygilday
    andrew gilday (@andygilday) reported

    @seanayling My virgin media is broken. 🙄

  • Jordzzzh1994
    jordan hagan (@Jordzzzh1994) reported

    @virginmedia how do I get in touch with someone to change my package as when I try and call it’s disconnecting me, I did try and send a tweet yesterday but got ignored can you help??

  • LewisK08
    Lewis (@LewisK08) reported

    @Matty89_ @virginmedia virgin media are such a shambles so bad

  • MadgeDresser
    Madge Dresser (@MadgeDresser) reported

    @virginmedia @VMSolutions_ my broadband not working for the umpteenth time in the last two months- getting locked out as it doesn’t recognise my password and the website doesn’t help either I’m old and in despair Is this what I’m paying for?

  • KenMatiku
    ken matiku (@KenMatiku) reported

    @LivMartinii @virginmedia Internet has been down since last night.... what’s happening?

  • shutupyasprout
    I eat dog (@shutupyasprout) reported

    @virginmedia your services seem to be down can you please fix this

  • ellie_harries
    Ellie Harries (@ellie_harries) reported

    @virginmedia Wifi not working, and when it does it only connects to one device. We've bought an extender and that's not even helping. It's becoming beyond a joke now! Have used all of my mobile data to try and work from home

  • turnavic
    adam turner (@turnavic) reported

    @virginmedia I am stranded abroad. My contract has expired but I have no way of contacting Virgin Media to cancel my contract.. I have wasted money I don't have on 4 occasions phoning them. They don't reply to me on twitter or via email. What can I do?

  • hotbyd
    Gracie Mae (@hotbyd) reported

    @virginmedia Someone got back to us today. We are due to move over to Virgin Media tomorrow but they have not installed any cables yet. Hopefully our service with Sky won’t be cut off tomorrow.

  • Deg369369
    Dean (@Deg369369) reported

    @virginmedia useless company. *8th Dec install *10th Dec fault *11th Dec report *17th Dec ask to leave * Jan still asking to leave * 30th Jan contract ended with nothing to pay for no service and a new one just internet started * 5th Feb cut off cos of none payment from 8th