Virgin Media

Virgin Media Outage Report in Swillington, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swillington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swillington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Swillington, City and Borough of Leeds, England 11/01/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Swillington, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Batley, Leeds, Normanton, Dewsbury, Wakefield, Heckmondwike and Liversedge.

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City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomNormanton Internet
United KingdomDewsbury TV
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Swillington, England

Latest outage, problems and issue reports in Swillington and nearby locations:

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • ron3stripes ronald fox (@ron3stripes) reported from Royston, England

    @virginmedia can you explain to me why you have used my property to fix cable to enter next door without my permission.

  • Bhamjee786 Mohammedbhamjee_ (@Bhamjee786) reported from Dewsbury, England

    Why do i still have 1 bar connection in my house @virginmedia fix up pls

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.

  • gavcav1 gavcav (@gavcav1) reported from Dewsbury, England

    @virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.

  • RuthBilhamArt Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone

  • Rozzyp1 Rozzyp (@Rozzyp1) reported from Wakefield, England

    @virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • D1e9a7n8o Dean Westnutt (@D1e9a7n8o) reported from Leeds, England

    @virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AFR1uk AFR1 (@AFR1uk) reported

    To the @virginmedia Customer service employee that thought they were funny connecting me to a department that was obviously closed to get off the phone.. Don’t worry, I was recording the phonecall too. Shout you at 9am. Absolute 🍩

  • MattHodgetts Matt Hodgetts (@MattHodgetts) reported

    @virginmedia any idea when TQ3 broadband and TV issues will be resolved?

  • blacksladder Els Freshwater (@blacksladder) reported

    @virginmedia Both. Online no help as page wouldn’t load

  • Dstewart1993 Daniel stewart (@Dstewart1993) reported

    @virginmedia Bot how do I cancel not messing around

  • J4Y_DEE Justin 🇺🇦 (@J4Y_DEE) reported

    @virginmedia Hi, the support is the basics, which of course I have done already before tweeting. It’s been happening for a while, I haven’t got time to chat now, like most people I just watch it on the normal HD channel. And want to watch Tv rather than sort a problem out.

  • ChrisyWills Chrisy Wills (@ChrisyWills) reported

    @virginmedia I need to cancel the engineer coming to my house on Saturday but your site doesn't allow me to cancel, can you do it if I dm my details?

  • zhel_weekly Zel Daily (@zhel_weekly) reported

    @virginmedia Please send the team, the best of them to fix this recurring problem! I need internet for work and cannot constantly be having these issues. Thank you.

  • samsamhailey sam (@samsamhailey) reported

    @virginmedia for the past 5 days I've had 5-6 calls from you per day. When I answer its just heavy breathing and then a hang up. WTF. I just cancelled my service so you are stalking me?

  • sec_mcfc Sarah Elise (@sec_mcfc) reported

    @virginmedia We will contact sky and yourselves. Are virgin going to reinstate us the fees in which we will be charged? You cannot tell people 12 hours before that you cannot fulfil a service booked over a month ago and leave people without internet, phone and television.

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported

    @virginmedia Will be raising our complaint online or via writing. Eventually we got a member of your team that could see the problem and our issue and sorted it shame all your staff can’t deal with issue appropriately.