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Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey, and Wetherby.

CityProblem TypeReport Time
Leeds Internet 1 day ago
Leeds TV 4 days ago
Leeds TV 4 days ago
Leeds Internet 5 days ago
Leeds Wi-fi 7 days ago
Leeds Wi-fi 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • FranNamStyle
    FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.

  • djt81
    Dave (@djt81) reported from Leeds, England

    @virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

  • GAMA_Leeds
    GAMA (@GAMA_Leeds) reported from Gildersome, England

    @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

  • Linked2Steve
    Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

  • FranNamStyle
    FJG (@FranNamStyle) reported from Leeds, England

    My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia They came back at 10pm ish. Was there a National outage?

  • DaviesDickie
    Richard Davies (@DaviesDickie) reported from Upper Poppleton, England

    @virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.

  • mmwgreen
    GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported from Kippax, England

    @virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone

  • mariemillward
    Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.

  • hattondoc
    David Hatton (@hattondoc) reported from Leeds, England

    Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

  • Linked2Steve
    Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!

  • mariemillward
    Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.

  • TimGambrill
    Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia my wifi has been down since Friday and i cant get through

  • FranNamStyle
    FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Reid74474266
    Reid (@Reid74474266) reported

    @virginmedia terrible service again, I have the m350 fibre broadband and for months it has been very bad have complained and nothing has been done except running a test and being told it is fine!! This needs sorting asap

  • chappra1
    Marp1 (@chappra1) reported

    @virginmedia Your team left me on hold for 45 minutes and then the line cut off. Disgusting service. This is no going to be to BBC watchdog

  • Chaalks_
    Scott. (@Chaalks_) reported

    @virginmedia second night in a row the internet has gone down, I’m paying for a service that should work.

  • Fad_1985
    Sean (@Fad_1985) reported

    @YouKnowEh @virginmedia @virginmedia how about the majority who’s service has been reduced to a shambles and can’t actually get through to anyone when trying to contact this so called great customer service??

  • JaysonTurnbull1
    Jayson Turnbull (@JaysonTurnbull1) reported

    BT sport can show live sports from everywhere including Australia/NZ but continue to fail with Baseball. This is the only reason why Virgin media is in my house. More than happy to cancel this service.

  • JasperTheFox98
    Jasper the red fox 🦊 (@JasperTheFox98) reported

    @PascalLeRenard i mostly watched animated stuff even now lol and never watched cartoon network we dont have fox tv. i dunno what tv has now days as i dont watch it. but you want more you get sky or virgin media lol.

  • JokVape
    Jok (@JokVape) reported

    @virginmedia Haha I’ve had **** internet for the past 3 weeks straight.. connection drops every 5 minutes, I call the helpline and all I get is automated messages. I will be cancelling my contract as soon as possible, worst internet provider in the UK. Simple

  • sanshinehao
    hoshi world ********** (@sanshinehao) reported

    @virginmedia fix your wifi

  • PrintTrip
    Tim Reynolds (@PrintTrip) reported

    @virginmedia after reporting a fault direct I was told it was an issue in the area and the problem was intermittent. I would not call two days down intermittent. Very poor service, again

  • PeterRahillSD
    Peadar Ó Rathaille #MoreMná (@PeterRahillSD) reported

    @HollyCairnsTD on Virgin Media suggesting #Clare, given it's low Virus Incident Rate, ought not to be on the same level or restrictions as areas with High Daily Cases. #TonightVMTV #socdems