Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 11/17/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds TV

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.

  • brendanfarrell Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia I have NEVER seen such disgusting customer service. This is appalling.

  • Cole63Jacqui Jacqueline (@Cole63Jacqui) reported from Harrogate, England

    @virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    off on my phone to use social media. As usual, appalling service. #virginmedia

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    @virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom

  • SP1D3R_Sway Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, England

    Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • drawsonleeds Daniel Rawson (@drawsonleeds) reported from Scarcroft, England

    @virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RoomesHannah Hannah Roomes (@RoomesHannah) reported

    @virginmedia are you having problems with the Go app again? It keeps saying can’t connect to box when trying to watch recordings

  • meta_tiger The Tiger 𓃮🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@meta_tiger) reported

    @virginmedia Yeah Also I'm not even using the on-board WiFi anymore, opting for a mesh WiFi system which has improved the WiFi connection (which was causing a different problem entirely) Gonna reboot the vm router now to see if it makes any difference

  • stavroversfc s. whalley (@stavroversfc) reported

    @virginmedia I’m having problems with internet is there a problem in the bb2 area

  • CraigWh65140027 Craig White (@CraigWh65140027) reported

    @virginmedia How do I arrange an urgent cable repull if your customer services aren’t willing to help? Virgin have now taken over my line from Sky but I’m told I have to wait until 11th Nov to have the cables installed. I now have no internet as a result of the delay!

  • itsSimplySadya (@itsSimplySadya) reported

    Nadia in relations @virginmedia has the WORST customer service. A liar and rude customer service. Hung up the phone when I asked to speak to her supervisor!

  • DuncanALunan Duncan Lunan (@DuncanALunan) reported

    @virginmedia If you have to cancel it then please do - Order ID:100001490846849 Date:Saturday 16th October, 2021 - and re-order it for me.

  • DuncanALunan Duncan Lunan (@DuncanALunan) reported

    @virginmedia I am tired of phoning and texting you. You sent me a text a few weeks ago saying my pay as you go service was ending and please set something else up so I did. I did not get my new phone or credit agreement for signing.

  • JacquelineBolto Jacqueline Bolton (@JacquelineBolto) reported

    @virginmedia is there an issue with your email service?

  • winelovingmels Melody Sinfield (@winelovingmels) reported

    @virginmedia It’s been over 40 days and I am not ringing your call centre as you don’t have the option to choose customer service and I have had 2 people hang up on me, so raised the concern via your web help to get the response you can’t deal with it on line.

  • Kitmankev Kevin Moore (@Kitmankev) reported

    Hi @virginmedia I am now into the 4th hour on a webchat with yourselves re a problem accessing my emails - is this really acceptable