Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✨💜Kelly Anne💜✨
(@MysticMarshh) reported
Wtf is virgin media doing?! Past couple days just keeps turning itself off. So sick of them.
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ag
(@angel1gavin) reported
@virginmedia I think you mean residential ACCOUNTS. Alone on Twitter you can see people complaining about lack of service since yesterday morning due to your supposed scheduled improvements in the SAME area. Social media elsewhere I can see lots of people experiencing same issue as myself.
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Will
(@will_thelwell) reported
@virginmedia 3rd day in a row my broadband has gone down. This time during work hours. Id like to make a complaint please ive had enough of this.
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Faheem O
(@f411eem) reported
@virginmedia going over the same process repeatedly for the same results and all your lousy app does is send me to a redundant customer forum whose relevant keyword search takes me to posts in 2012. Could you at least pretend to care and contact me back
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Billy
(@Oliversweb) reported
@virginmedia I know we are supposed to have some internet work done in the Stevenage area but was advised this was completed at 8am, but since this morning I am now getting very bad packet loss, will this be fixed?
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Martin
(@nitramnostaw) reported
@virginmedia So how do I go about getting my package sorted?? Surely if I have an email saying my price won't increase, you can't then increase it?? Not exactly a great customer experience is it??
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ag
(@angel1gavin) reported
@virginmedia I was meant to be WFH but had to take a holiday instead due to the farce that is Virgin Media. You have to have reported the issue and be without service for 48 hours before you can be entitled to £8.40 per day. A complete joke.
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Johnny
(@jhallgraphics) reported
@virginmedia Hi, looking at changing over to Virgin manually instead of using uSwitch. When we put the order in, how soon would the activation be for the broadband just so we know when to cancel the current provider?
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?
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The Bostonian
(@Bostonian7119) reported
@virginmedia When I was on the call, the automated message said to call 150. Stupid advice, if calls can't be made, or received.