Virgin Media outages and service status in Wetherby, England

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, and Pudsey.

City	Problem Type	Report Time
Leeds	Internet	24 minutes ago
Leeds	TV	9 days ago
Leeds	Internet	9 days ago
Harrogate	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

• 
  Jamie ✈️ (@onthelandline) reported 1 minute ago from Wetherby, England

  @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

• 
  David Hatton (@hattondoc) reported 1 minute ago from Leeds, England

  Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

• 
  GAMA (@GAMA_Leeds) reported 10 minutes ago from Gildersome, England

  @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

• 
  Beau (@fastnodeceo) reported 12 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Kamal Sharma (@KamalSh03012772) reported 14 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Sam Walker (@SamWalker03) reported 17 minutes ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  denise downham (@downhamdn) reported 20 minutes ago from Great and Little Preston, England

  @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

• 
  Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported 26 minutes ago from Leeds, England

  @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

• 
  Gurpreet (@nayasaveraCIO) reported 27 minutes ago from Leeds, England

  @virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home

• 
  Dave Martin (@DaveyBest) reported 29 minutes ago from Harrogate, England

  @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

• 
  Phil Turner (@philter66) reported 32 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Chris (like the trains) (@chornbarino) reported 37 minutes ago from Harrogate, England

  @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

• 
  mr lindsay mcdowell (@lmcdowell106) reported 39 minutes ago from Leeds, England

  @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

• 
  Chris Neal 💙 (@cgsneal) reported 40 minutes ago from Leeds, England

  Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

• 
  antony piper-jones (@antonroid) reported 40 minutes ago from Leeds, England

  @virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.

• 
  Fat Joe (@Ash_worth) reported 41 minutes ago from Leeds, England

  @virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.

• 
  Fat Joe (@Ash_worth) reported 42 minutes ago from Leeds, England

  @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

• 
  FJG (@FranNamStyle) reported 49 minutes ago from Leeds, England

  @virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 51 minutes ago from Harrogate, England

  @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

• 
  Calam Smithson (@CalamSmithson) reported 58 minutes ago from Garforth, England

  Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy White (@jeremyiwhite) reported 5 minutes ago

  I got the most appealing service from @virginmedia when I wanted to cancel. So glad to see them hit where it hurts.

• 
  Joshua Garfield (@JoshuaGarfield) reported 5 minutes ago

  Took me 18 months to tactically swerve Virgin Media after they tripled my broadband payments while moving home. They are unscrupulous. I’m with Community Fibre now and after 10 (mostly forced) years with Virgin, I’ll never return.

• 
  josef (@jomas1704) reported 7 minutes ago

  @virginmedia sort your horrible internet out 👍🏻

• 
  Dave (@UK_DC_One) reported 10 minutes ago

  That new @virginmedia upgrade, my advice to anyone thinking about it, DON'T DO IT!! We've had nothing but problems in our house with the WiFi since, especially in hot weather, it cuts out and drops out. Nothing but connectivity issues. It's awful. Router getting red hot constantly Helpline no use So what is the problem Virgin Media? When this was set up, your engineer assured us there would be no issues. Router checked, brand new boxes installed, so why is this happening? Seriously thinking of cancelling my contract because I'm not getting the help or service im paying for right now

• 
  Symbolism™ (@SymbolismTM) reported 12 minutes ago

  @Stsantek @virginmedia all these companies are at it. Mobile phone companies, insurance companies, etc. Customer loyalty used to be rewarded. Now they try to exploit us. Pure greed.

• 
  Tigrus (@87BabaTigrus87) reported 13 minutes ago

  @virginmedia Booooooo you’re ****

• 
  Septimus McClonk (@clm2071) reported 15 minutes ago

  Absolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke

• 
  faye (@fayfreddie10) reported 15 minutes ago

  @virginmedia I can but we have gas and ongoing complaint . 2 repulls of cables .. its better than a few weeks ago but its still intermittent. And obviously the phone line is unusable .. i only use thet to call VM but even they have to call me back on my mobile as they cannot hear me.

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 15 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note irs very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  Sir Rapid Rod (@RodRapid1784) reported 17 minutes ago

  @virginmedia is there a problem with phone signal atm