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Virgin Media outages and service status in Wetherby, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wetherby, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and TV.
  • The most recent signal from this area was received Apr 20, 8:53 PM GMT+1.
  • 38% Wi-fi (38%)
  • 31% Internet (31%)
  • 25% TV (25%)
  • 6% E-mail (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, and Harrogate.

CityProblem TypeReport Time
Leeds Wi-fi 3 days ago
Harrogate Internet 3 days ago
Leeds TV 8 days ago
Leeds Wi-fi 9 days ago
Leeds TV 13 days ago
Leeds Internet 14 days ago

Nearby cities with recent reports

Leeds

1 recent signals

3 days ago
Harrogate

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • Ray_Stubbs
    Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday

  • CalamSmithson
    Calam Smithson (@CalamSmithson) reported from Garforth, England

    Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!

  • onthelandline
    Jamie ✈️ (@onthelandline) reported from Wetherby, England

    @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

  • Flossy8386
    Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

  • jmyorks
    Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England

    @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

  • hass770
    Hassan Farooq (@hass770) reported from Leeds, England

    @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

  • mariemillward
    Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.

  • LagstoneHall
    Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

  • Toni_M_Arboleda
    Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported from Leeds, England

    @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

  • trlawlor
    Tom Lawlor (@trlawlor) reported from Leeds, England

    @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

  • MatthewJP2014
    Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • Ash_worth
    Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • Linked2Steve
    Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem

  • FranNamStyle
    FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.

  • AdventuresofBT
    Ben Turner 💥 (@AdventuresofBT) reported from Leeds, England

    @virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.

  • ChopperJohn5
    ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • Nigel_BigNn
    Nigel Jolly (@Nigel_BigNn) reported from Leeds, England

    @virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough

  • Carlianleeds
    LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _kimosabe_
    John James (@_kimosabe_) reported

    @virginmedia absolutely disgusting Customer Service I’ve been told for 3weeks HBO max is free with TNTspots only to just been told it’s not now unbelievable service I have it in writing and verbally been told it’s free

  • andrescopeland
    Andres Copeland (@andrescopeland) reported

    @virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.

  • Dazzle72Nolan
    dustbin hoffman (@Dazzle72Nolan) reported

    @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

  • Fpityyyy
    Fpity (@Fpityyyy) reported

    @virginmedia shut up all ur gonna do is boost my signal in reality it does fck all

  • hiscoe12345
    The Point (@hiscoe12345) reported

    @virginmedia Be very mindful when thinking about virgin media because customer service is absolutely shocking, they absolutely haven't got a clue.

  • kathrynbarrow
    Kathryn Barrow (@kathrynbarrow) reported

    @virginmedia When will the broadband and TV issue be sorted in KT2?

  • BenChubb4
    Ben C (@BenChubb4) reported

    @virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system

  • Bigg_F_
    BigF (@Bigg_F_) reported

    @virginmedia Yes. Eventually got through via chat to a real person. They advised a factory reset of hub which is a complete pain to set back up and it made no difference. Engineer arranged to come today. I also raised a formal complaint. Mysteriously it’s working two hours later.

  • TheGriftReport
    Grifty (@TheGriftReport) reported

    Millions of mobile phone users face data rationing and price hikes after Rachel Reeves excluded telecoms firms from a major energy discount scheme. Chancellor Reeves left VodafoneThree, Virgin Media O2 and EE out of the British Industrial Competitiveness Scheme which gives a 25% cut on electricity bills to thousands of other businesses. Telecoms firms are now facing full 33% energy price rises triggered by the Iran war and are drawing up emergency plans including slowing speeds, restricting data during peak times and charging premiums for heavy usage. One network warned up to 9,000 jobs could be at risk and 5G rollout plans shelved. VodafoneThree said it is “disappointed” and urged the Government to protect the critical digital networks the country depends on. Virgin Media O2 added that if the Government wants growth it cannot overlook the networks Britain relies on.

  • ChrisAbs01
    BiteUK (@ChrisAbs01) reported

    @virginmedia Still no resolution on this. 8 weeks and counting. Shocking service from @virginmedia . Sent me an email with "steps" to follow for a resolution that didn't have ANY steps to follow!