Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 10/15/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Daddie_Sy Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • mmwgreen GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported from Kippax, England

    @virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏

  • mariemillward Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.

  • rawcomme Rawcomme (@rawcomme) reported from Harrogate, England

    @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

  • Flossy8386 Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

  • HullsGinMan Simon (@HullsGinMan) reported from Leeds, England

    @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

  • mariemillward Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks

  • DaveyBest Dave Martin (@DaveyBest) reported from Harrogate, England

    @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

  • philipcgleeson Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

  • badlydrawnroy Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • cgsneal Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • DarylBeaumont2 Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia my wifi has been down since Friday and i cant get through

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.

  • trlawlor Tom Lawlor (@trlawlor) reported from Leeds, England

    @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Wxrdless_ T_ (@Wxrdless_) reported

    @virginmedia The TV and Tivo box are connected via ethernet. They also experience the same issue

  • zebadee1985 Zeb Nash (@zebadee1985) reported

    @virginmedia worst customer service by far, I have black spots in my house and you charge me per month for WiFi boosters, no wonder when you check on trust pilot your reviews for customer service is 1/5, it makes sense!! Can't wait till Feb so I can go with another provider!!

  • stuiecollins82 Stuart Collins (@stuiecollins82) reported

    @virginmedia I have trouble with my tv service (pixelated channels) I call the number, say there is a fault and your automated service runs a pointless test and hangs up. Problem NOT fixed! How do I speak to someone? Poor service!

  • TANBYLV T A N · B Y · L V (@TANBYLV) reported

    FUMING! @Virgin media! WTA! Only just moved to you and literally our internet crashes constantly! Never known anything like it! I can’t even FaceTime my Mum now! 😩 #virginmedia

  • HedyFletcher Hedy Fletcher🌹🙏💃🕊🌈 (@HedyFletcher) reported

    @virginmedia why don’t you have Disney plus + streaming service and yet you have Netflix and Amazon Prime?

  • UsernameError4 UsernameError (@UsernameError4) reported

    @virginmedia Thanks. Problem is, innocent mistake by your original operator. Second call person said they'd do something but didn't. Third to your overseas call centre showed no concern,initiative or ownership. Therein is the problem. They effectively called me a liar. I'm appalled.

  • Rem0te Lee Goodger (@Rem0te) reported

    @jamescroxford @virginmedia Ouch. I recall working with the Office of the Deputy Prime Minister and the digital divide was going to be an increasing issue. This was back in 2001.

  • __bethan Bethan (@__bethan) reported

    @virginmedia So what's the best way to cancel the contract because I can't use the service after the 3rd Jan (I'm moving to a place where there's existing internet that I'm not responsible for) thanks

  • tonight__we_fly tonight_we_fly (@tonight__we_fly) reported

    @virginmedia I am a primary school teacher, so once I return to work on Monday I will no longer be able to take telephone calls during working hours, even less being put on hold for 116 minutes. Please fix my problem via Twitter, reply to me by email or respond to my online forms submitted.

  • Tashafizz Tasha Worth (@Tashafizz) reported

    Sorry to all who cannot get through to my phone or left voicemails. I only get service when I leave the house (not very often) @virginmedia are crap wasted an hour on chat to them and they cut me off with no resolution, happy to carry on charging me tho for no service!