Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 11/21/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia There's no fix estimate...

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.

  • ataraxianautist 👻 Ghosty Gò.Ó 👻 (@ataraxianautist) reported from Leeds, England

    @gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)

  • katiewood91 Katie 🖤 (@katiewood91) reported from Leeds, England

    @MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)

  • trickyr1 Richard Armistead (@trickyr1) reported from Leeds, England

    @virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.

  • macchillan Stuart MacMillan (@macchillan) reported from Leeds, England

    @MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day

  • lshudall Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The wifi still doesn't work. please can you confirm when this will be fixed

  • revdjollyjohn John Rogers (@revdjollyjohn) reported from Leeds, England

    What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly

  • spenrobertshaw spencer robertshaw (@spenrobertshaw) reported from Leeds, England

    @sirsimon2b @YODELhell @virginmedia Yodel are terrible

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.

  • carlwaring Carl Waring (@carlwaring) reported from Knaresborough, England

    @niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.

  • xjorgie jorg (@xjorgie) reported from Leeds, England

    and I’m gonna tell my kids never to use Virgin Media

  • SarahDevall Sarah Devall (@SarahDevall) reported from Leeds, England

    @ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia why is broadband service not working again!!!!

  • tigerman2570 Philip Woolford (@tigerman2570) reported from Leeds, England

    @virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid

  • SimpleBrummie Simon Price (@SimpleBrummie) reported from Leeds, England

    @virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks

  • leftfield289 Andrew Davies (@leftfield289) reported from Leeds, England

    @virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • qwerfyyyy Qirraaath (@qwerfyyyy) reported

    Virgin media wifi NEVER works why can I not connect my laptop IN MY OWN HOUSE NEXT TO THE MODEM

  • LaylaSnell LaylaSnell (@LaylaSnell) reported

    @virginmedia I pay a lot for your tv + wifi package, and have done for years, but I still don’t get good, stable internet to reach every room in my house. Please can you help?

  • GarrethOrourke Garreth Orourke (@GarrethOrourke) reported

    @virginmedia Wireless as everything in the house is on WiFi the 2 TV's 1 upstairs and 1 downstairs we had an engineer out who fixed the problem a few months ago.but since the upgrade on the road it's not working .

  • Gjack9 Gjack (@Gjack9) reported

    Cheers @virginmedia i was in the middle of watching something. See if you clowns are doing a total black out you might want to let customers know when you are doing it. Oh and @o2 has gone down at the same time. Amateurs

  • Toon_Dudette Leanne (@Toon_Dudette) reported

    @PATVOne1 @daddybeardruss @virginmedia Would have been better with just an on screen message to say problems with channel we are getting it fixed. That would have been better the putting the crappy box channel on

  • dsuslau Dzmitry Suslau (@dsuslau) reported

    @virginmedia I’ve no internet since about 4pm today (N6), and according to your customer service, it won’t be fixed till tomorrow noon (!) Since I’m not using clay tablets to write nor indeed a typewriter, this is causing me great inconvenience! I demand compensation!

  • The_JSilva Jose Silva🍥 (@The_JSilva) reported

    @virginmedia no internet at home since the 9th September, nobody answers the phones and your system to book engineers is broken. Are you doing anything about it, or should I just cancel my DD and don’t bother anymore?

  • sazzy Sarah Parmenter (@sazzy) reported

    @virginmedia That’s not fair? For a service of yours that I paid £24 for that didn’t work, I now have to spend my time to rectify it for a refund? That doesn’t seem right.

  • duncafc Duncan Smith (@duncafc) reported

    @virginmedia does it make you feel good to take peoples money and not provide the service paid for?

  • markb43377061 mark b (@markb43377061) reported

    @virginmedia Yes it is and hasn't changed for many years dropped signals/broadband on dialup speeds/3 settop boxes freezing daily/no signal upstairs even with your booster ect ect ect for years and year and your all we have and pay £100 a month for the privilege