Virgin Media outages and service status in Wetherby, England

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, and Harrogate.

City	Problem Type	Report Time
Leeds	Internet	1 day ago
Harrogate	E-mail	2 days ago
Leeds	Internet	3 days ago
Harrogate	Internet	4 days ago
Leeds	E-mail	5 days ago
Leeds	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

• 
  Ben Cropper (@croppersports) reported 4 minutes ago from Leeds, England

  Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?

• 
  Claire Gomersall (@ClaraGomer) reported 12 minutes ago from Leeds, England

  @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!

• 
  Hassan Farooq (@hass770) reported 14 minutes ago from Leeds, England

  @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

• 
  Steve Phillip (@Linked2Steve) reported 17 minutes ago from Pannal, England

  @virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem

• 
  Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported 17 minutes ago from Leeds, England

  @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 18 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Dave (@djt81) reported 31 minutes ago from Leeds, England

  @virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 35 minutes ago from Garforth, England

  @virginmedia Are you serious, 24 hrs on chat being sent from pillar to post, to every area of virgin, repeatedly asked for account number when I don't have not will ever want to be a customer

• 
  Richard Parker (@Ripark114) reported 38 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  LUFC is Life ⚽️ (@Carlianleeds) reported 38 minutes ago from Leeds, England

  @virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 39 minutes ago from Harrogate, England

  @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

• 
  David Hatton (@hattondoc) reported 48 minutes ago from Leeds, England

  Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

• 
  Martin Lowrie (@ringroads) reported 49 minutes ago from Leeds, England

  @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

• 
  Fat Joe (@Ash_worth) reported 50 minutes ago from Leeds, England

  @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

• 
  Tony Preston (@tapreston) reported 50 minutes ago from Harrogate, England

  @virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 52 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  SvP💙💛 (@SophieVPeel) reported 54 minutes ago from Leeds, England

  4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!

• 
  Tony Preston (@tapreston) reported 55 minutes ago from Harrogate, England

  @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

• 
  Deborah Jefferson (@Flossy8386) reported 55 minutes ago from Copmanthorpe, England

  @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

• 
  GAMA (@GAMA_Leeds) reported 59 minutes ago from Gildersome, England

  @virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 10 minutes ago

  Good old @virginmedia down yet again. Need to find a reliable provider. Sick of this.

• 
  Harry (@Rzchy) reported 12 minutes ago

  @joshstirz No one I play with gets the issue just assumed you was on virgin media aswell interesting , no fibre available in my area so I guess I’m just handing out free wins / map leads vs west players forever now

• 
  kellyann (@kellyan99166027) reported 15 minutes ago

  @virginmedia since 1pm yesterday afternoon we have been told that the problem is being fixed. Every time the estimated time comes up you change it again. We have little to no information about what’s happening. Could you please advise on when. It will be corrected ?

• 
  Samina Masood (@Samina_masood3) reported 15 minutes ago

  @virginmedia we’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. It is unacceptable. Plz resolve urgently

• 
  Harry (@Rzchy) reported 17 minutes ago

  Does anyone on virgin media get 15% packet loss and 225 ping on west host? It’s been happening for about 3 weeks now got to be a fix somewhere

• 
  Dave #oafc (@Rusty_Barnacle) reported 18 minutes ago

  @virginmedia have to say I've really enjoyed spending over 15 hours on the phone and 10 of those on hold this week trying to sort my contract out because your salesperson didn't sort it properly. I've been trying to cancel for 2 hours this morning and been left on hold again

• 
  Diplo (@loldiplo) reported 19 minutes ago

  . @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.

• 
  Cristoir Toibin (@christobinsings) reported 21 minutes ago

  @virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.

• 
  av47ar (@av47ar) reported 22 minutes ago

  @virginmedia are your online chats for "upgrades" AI powered? The responses are terrible. So adios after 20+ years of good and bad service but mainly good. Your renewal prices are shocking though. #noexistingcustomerloyalty

• 
  Nottmsteve 🇬🇧 (@nottmsteve) reported 24 minutes ago

  Had an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased