Virgin Media outages and service status in Wetherby, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wetherby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 6, 10:55 AM GMT+1.
- Internet (31%)
- Wi-fi (31%)
- TV (31%)
- E-mail (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
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Wi-fi | 3 days ago |
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Leeds
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3 days ago | |
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Leeds
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Internet | 3 days ago |
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Leeds
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Wi-fi | 3 days ago |
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Leeds
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Internet | 5 days ago |
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Leeds
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TV | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Ben Cropper (@croppersports) reported from Leeds, EnglandTerrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Calam Smithson (@CalamSmithson) reported from Garforth, EnglandNothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Becky Williams (@beccaAjones) reported from Gildersome, England@JonesMartyn @virginmedia It’s crap 💩
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Mikey Hall (@Mikeyhall4) reported from Leeds, England@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandHi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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antony piper-jones (@antonroid) reported from Leeds, England@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Katharine Shipley (@KatShipley_) reported from Leeds, EnglandThe worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Gurpreet (@nayasaveraCIO) reported from Leeds, England@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Katharine Shipley (@KatShipley_) reported from Leeds, England@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Daniel Clark-Bland (@DClark_Bland) reported from Leeds, EnglandGiven most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cl1CK (@ANDCl1CK3R) reported@SQRLTV @virginmedia I had the same issue with BT, went and signed with someone else and the somehow managed to offer me the new customer deal! Best thing to do, sign up as a new customer in your partners name 🙃
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John Rain (@MrKenShabby) reported@virginmedia HA! This time you cut me off as someone answered. You cut me off when you returned my call re my complaint, and still haven't replied to my second complaint. Sorry, but you couldn't give a ****. I want to cancel right now, and can you do that?
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John Rain (@MrKenShabby) reported@virginmedia I'm not sitting there for 15 mins just to be cut off AGAIN. I'll have to send you a letter, like it's 1989, because you are so incredibly ****.
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Guy Travis (@haggisman65) reported@virginmedia I will try but the whole thing has sickened my experience of virgin media and I would never refer another friend to you
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Alan (@alantucker) reported@virginmedia Managed to get through to customer support only to find out that there are 4 days of network upgrades happening, yet we had no notifications of this and was forced to take time off as we both work from home.
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Rdc_s (@Rdc_s) reported@virginmedia should win the reward for the #worstCustomerService provider in the U.K. Over 10 phones calls, 3 months time, no problem solved and more than 1 hour waiting time to talk to an advisor
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Cath Warwick (@Brizzlecath72) reported from Bradford, England@virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.
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Sarah Ellis (@seellis11) reported@virginmedia I understand you can’t guarantee speed. But to imply that we aren’t paying for a wireless service at all is ridiculous. If you’re not offering a wireless service why would you provide a wireless hubs. My issue isn’t speed. It’s the fact that we often have not wireless at all.
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Roger Cohen (@rogcohen) reported@virginmedia There has never been any area problem with broadband listed on the service status site when we’ve had the outages. Engineer is booked for 26/01 and not cancelled yet. Is it worth having them visit if there’s no problem at the time? I don’t want anyone in the house unnecessarily
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Aj Sandhu (@ajss91) reported@virginmedia absolutely disgraceful service. Our TV and broadband has been out for over 12 hours with no sign of returning. How can this be possible during a lockdown where we are being told to stay at home. AVOID THIS COMPNAY AT ALL COSTS!!