Virgin Media outages and service status in Wetherby, England

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, and Harrogate.

City	Problem Type	Report Time
Leeds	Total Blackout	3 days ago
Leeds	Wi-fi	9 days ago
Harrogate	Internet	16 days ago
Harrogate	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 2 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 6 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Kevin Johns (@Ray_Stubbs) reported 9 minutes ago from Woodlesford, England

  @virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday

• 
  Phil Turner (@philter66) reported 11 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported 13 minutes ago from Leeds, England

  @virginmedia why is it not working in LS12 area.

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 15 minutes ago from Harrogate, England

  While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

• 
  Simon (@HullsGinMan) reported 18 minutes ago from Leeds, England

  @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

• 
  Phil Hicks (@Neolawn) reported 22 minutes ago from Leeds, England

  @virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!

• 
  LUFC is Life ⚽️ (@Carlianleeds) reported 22 minutes ago from Leeds, England

  @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

• 
  Claire Gomersall (@ClaraGomer) reported 26 minutes ago from Leeds, England

  @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!

• 
  Jamie ✈️ (@onthelandline) reported 28 minutes ago from Wetherby, England

  @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 39 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

• 
  super pablo (@pablo_hescobar) reported 41 minutes ago from Leeds, England

  @virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 42 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Emma Baron (@emmabaroncheese) reported 45 minutes ago from Harrogate, England

  @virginmedia broadband down in HG1, how long is it down for?

• 
  mr lindsay mcdowell (@lmcdowell106) reported 50 minutes ago from Leeds, England

  @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

• 
  Stu Annakin (@SAnnakin16) reported 50 minutes ago from Killinghall, England

  @virginmedia All this link does is ask me to sign in which I’ve done- no web chat

• 
  Kamal Sharma (@KamalSh03012772) reported 52 minutes ago from Leeds, England

  @virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks

• 
  Paul Waite (@plrw2010) reported 55 minutes ago from Leeds, England

  @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

• 
  Michael Edwards (@MENorthAffinity) reported 59 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SK (@s4m1rk23) reported 3 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  meg (@MeganJuliaaa_) reported 4 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Damian Hastie (@DamianHastie) reported 6 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 6 minutes ago

  @virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around

• 
  Martin Whelan (@mairtinofaolain) reported 7 minutes ago

  @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

• 
  UK veteran (@irishguard1998) reported 15 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago

• 
  Helen Bailey (@helenbaileyuk) reported 18 minutes ago

  @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 19 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  Marina Robb (@MarinaRobb) reported 19 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Alan Wright 🦫 (@Alanw47) reported 20 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it