Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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The latest reports from users having issues in Wetherby come from postal codes LS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Harrogate |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
TV | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Steve Matthews
(@stevem2009) reported
from
Harrogate, England
@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.
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Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Kelly
(@Speed3Racer) reported
@virginmedia Only emails from Netflix, but I want the charges on my VM bill. No Netflix tile on homepage. This is the second time this has happened. Please fix before I tire of this nonsense.
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Jeremy Edwards
(@activative) reported
@virginmedia Still waiting: 2hrs on the phone yesterday, 2hrs today followed by 5hrs on WhatsApp and still nothing. Is this really how you treat paying customers? Thames Water answered the phone immediately, EDF in 2mins, BT in 4mins and Sky in 5mins, while VirginMedia is 9hrs & counting.
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Anthony Goodridge
(@agoodridge) reported
@virginmedia Yes, already done this…..no one can say what the issue is, when it’ll be fixed, etc…..I get more from the recorded message stating that it’s ‘a complex issue’. Manager won’t respond to my complaint, probably because they have no clue either.
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Sarah Parsons
(@Sarahlouh1978) reported
@virginmedia last night I contacted you about a home move to a area you don’t provide a service, you were supposed to send me information on documents to submit to confirm but it’s not arrived, please get back to me as a matter of urgency, we will have our tenancy Monday night
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Jake Salvadori
(@JakeSalvadori) reported
@virginmedia congratulations on concocting the most frustrating help platform ive ever had the displeasure of trying. The masterstroke having customers go through online instructions not only with a patchy connection, but actively being told to turn your router off. honestly.
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Niall Donnelly
(@Beaks66) reported
Customer Service is this country across all industries is shocking.The worst 2 by far @PassportIRL & @virginmedia absolutely terrible. There is a complete lack of appreciation for consumers money and the shortage of staff due to Covid is not a valid reason anymore.
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Jason Matthews
(@Jasonis86) reported
@virginmedia you guys are really crap...
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Tegan Types
(@TeganDean5) reported
@virginmedia Thank you for your response. I hope it will be fixed by tomorrow as I work remotely full time and it’s costing me a lot of money having to go to coffee shops these last few days just to use the internet to do my job. Not to mention no correspondence before this issue occurred.
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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steph wicksted
(@stephwicksted) reported
@virginmedia I upgraded my mobile phone at the end of April and I am still waiting for my phone to be delivered, I have called numerous times and been told different things everytime I phone and the customer service I receive is terrible! How can I find out when I will get it?