Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nev Dean
(@rednev2005) reported
@virginmedia I’m getting the same peak speed as before, even though I’m supposed to be double now. The new hub has as weaker signal & I now have blind spots in the house that were never there before. Hub in exactly the same spot.
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Michelle Doughty
(@michelledonkey) reported
@virginmedia I am referring to my own services. As promised yesterday no one bothered to turn up with a new hub in the hope this may get us going until a technician can come out. Being told lies by your team. If not sorted we will cancel and go back to Sky who we had no problems with
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Yansha
(@yanzaaa70) reported
@virginmedia I need help! I've been informed that I'm receiving a new simcard and that my existing one will expire in less than 14 days! I'm travelling abroad and desperately need to keep my existing SIM. Is there ANY way of delaying this? This is honestly awful.
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Tej
(@TejB) reported
After years with @virginmedia their broadband has become unusable. So when @ThreeUK gets their 5G broadband up to speed, I will be forced to switch to them. I suspect many will do the same with all the current service providers. It can't come soon enough.
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SK
(@SJK30) reported
@virginmedia Guys I’m not asking you to do anything with my account specifically I was making you aware of a potential issue with your password reset service that would affect others. I honestly gives you trying to explain it. Maybe just show these tweets to your IT dept who will understand
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Robin Wiblin
(@wibbs66) reported
@virginmedia broadband down the HP4 area - not fixed until the 06/09! - Not go @virginhelp
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Marc Plowman
(@TheGuruOfFish) reported
@virginmedia In the email it said that the amount due has not been paid. I was late paying my July bill, which I paid on August 1st. I was apparently late on my august bill, even though you guys never attempted to take the money, presumably because the direct debit had been cancelled.
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Angela 💫
(@PrimaryxTeacher) reported
@virginmedia I had a power outage this morning and the modem hasn’t worked since. Yes everything is affected. Will call now.
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Vikki Howell
(@Quakerhowell) reported
@virginmedia I have a text conversation with your customer service team advising that they would reverse the £35 charge and add a rolling credit to the acc to honour the initial package amount until aug 23 but the full amount has been taken from our bank Cut off twice after 2 hrs on phone
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Vikki Howell
(@Quakerhowell) reported
@virginmedia Track your complaint shows nothing. I also know that if I contact ofcom without a deadlock letter they will refer it to virgin to resolve & track it from there so as least I will be able to register the complaint & they will look into your complaint process which isn’t working