Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 12/22/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Total Blackout
United KingdomLeeds E-mail
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • russell1234 Andrew Thompson (@russell1234) reported from Harrogate, England

    @virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rabc26269371 Rabc (@Rabc26269371) reported

    @virginmedia Complaint raised by letter in May! My services disconnected early despite full payment and severely disrupted household & wfh. Compensation required for no service. Acknowledgement received above ref...nothing further!

  • JackRodway1 Jack Rodway (@JackRodway1) reported

    @virginmedia I'm switching my hub off and on once or twice a week because of problems and that's just not on.

  • Heath_bethan Heath🪐 (@Heath_bethan) reported

    @virginmedia hi, I spoke to an agent on a live chat a week ago to sort out my new contract, was advised my phone will not be sent out until I filled in something on an email and that I would be sent an email with the next steps, I still haven’t received this email.. please help

  • torycnts Fck the Tories (@torycnts) reported

    @virginmedia Different browsers, different devices, different networks. And multiple people experiencing the same issue. It's not a coincidence. It's a problem with your website.

  • tim2infinity Tim (@tim2infinity) reported

    How can @virginmedia not have a temporary fix, like dongles, when the router goes down! Latest appointment in 4 days! Home working & with kids, absolutely shocking! You can’t leave people disconnected for such a long time in this day and age!!! Unforgivable #virginmedia

  • mjcooper83 Mike Cooper (@mjcooper83) reported

    @virginmedia No the work was on Tuesday and didn’t affect me, but last night the connection was rubbish, on and off (more off then on) status on your site said fine, but clearly it wasn’t and sites like downdetector showed loads of issues

  • rajgillwho Jed i Knight (@rajgillwho) reported

    @virginmedia It’s not! I’ve spoken several times, and it’s the same response, wait 24hrs! 2wks like this, Wi-Fi dropping regularly! How am I supposed to WFH? Can I cancel my DD & pay wot I think is fair? Wots da point of a few quid comp? Plse take ownership #SaturdayMorning #WiFi #Facebook!

  • PeatedPete Pete 🌱🥃🎮 (@PeatedPete) reported

    @virginmedia I'll just terminate my contract, I'd rather have 60mb than 500mb with a thieving crooked company like VM. I'll be doing all I can to advise people against this company. It's really quite astonishing the complete lack of care and ownership of your staff 2/2

  • akers86 James Akroyd (@akers86) reported

    @virginmedia shut off my Internet 24 hours before they should have after 18 months of rotten service...then couldn't reply.

  • Alex324350311 Alex (@Alex324350311) reported

    @virginmedia I submitted a complaint over a week ago and it’s not showing in that link, I’ve just gone and submitted the complaint again and just checked that link and there is still nothing showing in there !!