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Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey, and Wetherby.

CityProblem TypeReport Time
Leeds Wi-fi 17 hours ago
Leeds E-mail 2 days ago
Leeds Internet 2 days ago
Leeds Wi-fi 2 days ago
Leeds Internet 3 days ago
Leeds TV 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • steven_amani
    Steven Amani (@steven_amani) reported from Harrogate, England

    @MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage

  • MichelleTownhil
    Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • TagCraigy
    Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • DrMJJ
    DrMJJ (@DrMJJ) reported from Wetherby, England

    Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite

  • Huttyy_
    Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • TagCraigy
    Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • paul_lambert2
    Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • Millerbird78
    Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • JezBroadhead
    Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • ScottybooSb
    Scotty Bell (@ScottybooSb) reported from Leeds, England

    @virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank

  • drariba
    AribaIV (@drariba) reported from Leeds, England

    @virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption

  • russell1234
    Andrew Thompson (@russell1234) reported from Harrogate, England

    @virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.

  • WMattitude84
    Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • steveclayson
    Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • johnr_jo
    Roland Rat (@johnr_jo) reported from Leeds, England

    @virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful

  • MichelleTownhil
    Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • theJamesWillson
    James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • timctes
    Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • BalearicSocial
    Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • Hazelina
    Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TanneryDungarva
    The Tannery (@TanneryDungarva) reported

    Hi @virginmedia where can I get contact customer service For TVs in Dungarvan please.

  • dclitherow
    David Clitherow (@dclitherow) reported

    @virginmedia I was promised it would be fixed by 7 pm. No sign of your field team... are your customer services just trained to tell lies??

  • Claire19999
    Claire Hodder (@Claire19999) reported

    @virginmedia I’ve had enough! Our router is not worth the box it’s in! We have good signal WHEN it works but the router can’t send the signal to a printer !! I give up! please contact me and let me know that you will update my router!

  • AnnaavfcEdwards
    edowards (@AnnaavfcEdwards) reported

    @virginmedia Virgin were supppsed to ring my daughter after 6, they rang her today at work and she cudnt answer the phone, she needs a call tonight this is the 5th day without any volume she’s not getting the service she is paying for they have all her details on account !!

  • dclitherow
    David Clitherow (@dclitherow) reported

    @virginmedia Yes I’m available. From talking to the council this is a huge problem in Sheffield & the Sheffield & needs the pavement digging up. So I guess you field team can’t be bothered.

  • Paul_CR_Smith
    Paul Smith (@Paul_CR_Smith) reported

    @virginmedia So I did manage to do the call without switching but twice it was interrupted for a few seconds with a warning that the network connection was weak. Why not get the latest router and mesh so we can rule that out?

  • MuzzEngland
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Steve Johnson Esq🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MuzzEngland) reported

    @virginmedia why is the wifi **** again? Every day its like this now.

  • JonathanMoran10
    Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster

    @NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!

  • Claire19999
    Claire Hodder (@Claire19999) reported

    @virginmedia we are having so many problems with our router! We need a new one or we are going to have to cancel as we are not getting the service you have stated we would. #fedup

  • Jodance1989
    Joanne Marshall (@Jodance1989) reported

    Soo I thought maybe I had finally gotten through to @virginmedia thanks for not calling after we had arranged it! So much for great customer service. disgraceful. So over it now! internet is broken and I'm not pay £35 any longer! Think I'll be moving elsewhere. #virginmediasucks