Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 12/05/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomHarrogate Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Mikeyhall4 Mikey Hall (@Mikeyhall4) reported from Leeds, England

    @virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

  • pablo_hescobar super pablo (@pablo_hescobar) reported from Leeds, England

    @virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke

  • nayasaveraCIO Gurpreet (@nayasaveraCIO) reported from Leeds, England

    @virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home

  • onthelandline Jamie ✈️ (@onthelandline) reported from Wetherby, England

    @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

  • Toni_M_Arboleda Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported from Leeds, England

    @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

  • croppersports Ben Cropper (@croppersports) reported from Leeds, England

    Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?

  • NatalieBall21 Natalie Ball (@NatalieBall21) reported from Leeds, England

    @virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kjm1468 Российское агентское кодовое имя Kevvo (@kjm1468) reported

    @scottishlass1st @WeeGingerScot @virginmedia We are lucky with our Broadband, a local company whose offices are in Haddington, knock on their door if there are any significant issues.

  • shellc11 michelle cunningham (@shellc11) reported

    @clareholmes05 @virginmedia Its awful isnt it ! Our sues been off a week ok friday x

  • jimmyl962002 jim little (@jimmyl962002) reported

    @virginmedia Couldn’t get through, come on! Don’t kid on that you provide a good service, hang on for over an hour then get cut off. Outages 3 times over the last year and no refund, poorest Wi-Fi. Not as good as sky and bt although dug my pavement and cabled into my house. 200 meg my arse.

  • andrewbillen Andrew Billen (@andrewbillen) reported

    @virginmedia Which agreement? I have been for a dozen years and still am a Virgin Media broadband and landline customer.

  • Madash69 Mad Ash (@Madash69) reported

    @virginmedia NOT 99.99%. It is a 100% FACT, Vodafone has been Taken money from customers accounts for services NEVER been used or asked for by Customers, So if this is NOT an ART of THIEVING Why the CEO of Vodafone are REFUSING to answer ANY queries about the above THIEVING.

  • AngelaW04845133 Angela Watson (@AngelaW04845133) reported

    THOUGHT OF THE DAY: Virgin Media are a total shower of s**t and their engineers are about as much use as a paper bag on a wet day. CEO can't be asked to respond to emails of complaint and no email address for customer service to complain to.either. Want my advice, avoid them.

  • bacnlfc ant (@bacnlfc) reported

    @virginmedia fix up

  • realryandavies Ryan Davies (@realryandavies) reported

    @virginmedia upgraded to a superhub5 this week. Only thing it’s better at is dropping out. Never had this issue with my SH3. It’s stuck in a reboot cycle now for half an hour…

  • MrF1ker MrFixer (@MrF1ker) reported

    @Cpt_Slacky @virginmedia Loss of Service! I’m getting the Hub 5 delivered tomorrow! WFH, so can’t risk lost of service! Thanks

  • serenamcswain serena (@serenamcswain) reported

    @virginmedia Still not fixed the problem! Total joke of a company