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Virgin Media outages and service status in Wetherby, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wetherby, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 16, 8:09 PM GMT+1.
  • 45% Internet (45%)
  • 27% Total Blackout (27%)
  • 18% Wi-fi (18%)
  • 9% Phone (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Harrogate, and Leeds.

CityProblem TypeReport Time
Harrogate Wi-fi 2 days ago
Leeds Internet 7 days ago
Leeds Total Blackout 9 days ago
Leeds Phone 11 days ago
Leeds Total Blackout 14 days ago

Nearby cities with recent reports

Harrogate

1 recent signals

2 days ago

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Carlianleeds
    LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • Yuz6Yusof
    Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, England

    Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

  • harveysond
    Harvey Sond (@harveysond) reported from Leeds, England

    Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia

  • mariemillward
    Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.

  • plrw2010
    Paul Waite (@plrw2010) reported from Leeds, England

    @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

  • SAnnakin16
    Stu Annakin (@SAnnakin16) reported from Killinghall, England

    @virginmedia customer service absolutely diabolical.

  • FranNamStyle
    FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

  • emmabaroncheese
    Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia broadband down in HG1, how long is it down for?

  • Carlianleeds
    LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//

  • camelsbestmate
    Will Gordon (@camelsbestmate) reported from Thorner, England

    @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

  • CalamSmithson
    Calam Smithson (@CalamSmithson) reported from Garforth, England

    Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!

  • cgsneal
    Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • antonroid
    antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.

  • pablo_hescobar
    super pablo (@pablo_hescobar) reported from Leeds, England

    @virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now

  • Flossy8386
    Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

  • MatthewFerretti
    Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

  • ringroads
    Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

  • Beastial_Maggot
    Robert Grace (@Beastial_Maggot) reported

    @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……

  • Dharmi04
    dharmi04 (@Dharmi04) reported

    @virginmedia hi I have a problem with my broadband

  • mairtinofaolain
    Martin Whelan (@mairtinofaolain) reported

    @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

  • eboders
    Ed Bodey (@eboders) reported

    @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

  • MeganJuliaaa_
    meg (@MeganJuliaaa_) reported

    @virginmedia can you help me cancel a engineer booking as everything is working now

  • Connorgower3
    Connor gower (@Connorgower3) reported

    I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

  • declancarty
    Declan Carty (@declancarty) reported

    @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

  • f1blag
    F1blag (@f1blag) reported

    @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

  • alan_reddish
    Lifes MIS-Takes (@alan_reddish) reported

    @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours