Virgin Media outages and service status in Wetherby, England

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, and Harrogate.

City	Problem Type	Report Time
Leeds	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

• 
  Hannah Louise (@Hannahlufc) reported 3 minutes ago from Leeds, England

  @JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues

• 
  Kamal Sharma (@KamalSh03012772) reported 4 minutes ago from Leeds, England

  @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

• 
  Stu Annakin (@SAnnakin16) reported 6 minutes ago from Killinghall, England

  @virginmedia customer service absolutely diabolical.

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 13 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 13 minutes ago from Garforth, England

  @virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then

• 
  FJG (@FranNamStyle) reported 23 minutes ago from Leeds, England

  @virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.

• 
  Beau (@fastnodeceo) reported 27 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 28 minutes ago from Leeds, England

  @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

• 
  Kevin Johns (@Ray_Stubbs) reported 28 minutes ago from Woodlesford, England

  @virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke

• 
  James Wall (@JamesWall67) reported 28 minutes ago from Harrogate, England

  @virginmedia Morning! Any chance of providing the service that we all pay for today?

• 
  Marie MIllward (@mariemillward) reported 33 minutes ago from Leeds, England

  @GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.

• 
  Dave Martin (@DaveyBest) reported 33 minutes ago from Harrogate, England

  @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

• 
  Hassan Farooq (@hass770) reported 35 minutes ago from Leeds, England

  @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

• 
  Just Music Yorkshire 🎵 (@jmyorks) reported 38 minutes ago from Garforth, England

  @virginmedia do I get an award. None hours on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then.

• 
  Louis Sharpe (@LouisJSharpe) reported 40 minutes ago from Leeds, England

  @virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.

• 
  Phil Hicks (@Neolawn) reported 47 minutes ago from Leeds, England

  @virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.

• 
  Claire Gomersall (@ClaraGomer) reported 50 minutes ago from Leeds, England

  @virginmedia is down. Again!!! Shocking service for a rip-off cost!!

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 52 minutes ago from Harrogate, England

  @virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.

• 
  Fat Joe (@Ash_worth) reported 54 minutes ago from Leeds, England

  @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 56 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucia (@LadyLucia05) reported 6 minutes ago

  @virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.

• 
  Lucia (@LadyLucia05) reported 6 minutes ago

  @AskVirginMoney It was something specific but I've had to sort it myself thanks to @virginmedia poor service

• 
  Terry McCann (@hit_him_terry) reported 6 minutes ago

  For a service they failed to provide, @virginmedia isn't that fraudulent under consumer protection laws?

• 
  Ady Carter (@IsitAdy) reported 8 minutes ago

  @virginmedia It finally came back online during the #europeancup penalty shootout. Missed most of the final. But it’s not the first time we’ve had problems in this area. Very frustrating

• 
  O2 (@O2) reported 11 minutes ago

  @rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 11 minutes ago

  @virginmedia Can customer services agents @virginmedia be more human and less computers please? The customer services agents needs to listen on what is being said. The minute a phone call goes off script the agents are so confused and doesn't know how to speak and listen

• 
  Veronica Dodd (@Vonk9) reported 14 minutes ago

  @virginmedia I am having problems activating my HBO Max app

• 
  Rhys (@vickdawg92) reported 15 minutes ago

  @virginmedia Still dog **** thanks still not working

• 
  Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported 25 minutes ago

  We now have a @virginmedia engineer booked but not until Tuesday, cue loss of earnings, money spent on extra data and petrol to go to my parents to try and use internet. Issue was definitely local area but now been told need engineer. 5 days after first went off.

• 
  John (@Johnm7fr) reported 26 minutes ago

  @OliverGMcManus @virginmedia I had them at my mothers when I lived there. ******* useless. Got my own house and the previous tenants had Toob so it was all set up just had to make an account with them. Haven’t had a single issue. £25 a month and the speeds are great as well