Virgin Media outages and service status in Wetherby, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Wetherby, including 2 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received Apr 20, 8:53 PM GMT+1.
- Wi-fi (38%)
- Internet (31%)
- TV (25%)
- E-mail (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Wi-fi | 15 hours ago |
|
Harrogate
|
Internet | 15 hours ago |
|
Leeds
|
TV | 6 days ago |
|
Leeds
|
Wi-fi | 7 days ago |
|
Leeds
|
TV | 11 days ago |
|
Leeds
|
Internet | 12 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Stu Annakin (@SAnnakin16) reported from Harrogate, England@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Kamal Sharma (@KamalSh03012772) reported from Leeds, England@virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.
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Harvey Sond (@harveysond) reported from Leeds, EnglandNever known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
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Beau (@fastnodeceo) reported from Leeds, England@ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.
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Louis Sharpe (@LouisJSharpe) reported from Leeds, England@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
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Mikey Hall (@Mikeyhall4) reported from Leeds, England@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia They came back at 10pm ish. Was there a National outage?
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Matt Ferretti (@MatthewFerretti) reported from Leeds, England@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
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Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England@ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .
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David Hatton (@hattondoc) reported from Leeds, EnglandLife with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...
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ChopperJohn (@ChopperJohn5) reported from Leeds, England@ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper
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Roy (@badlydrawnroy) reported from Leeds, England@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Richie Hall (@RichieH37745130) reported from Leeds, England@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Richard Davies (@DaviesDickie) reported from Upper Poppleton, England@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
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Claire Gomersall (@ClaraGomer) reported from Leeds, England@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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Richard Parker (@Ripark114) reported from Pannal, England@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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Dave (@djt81) reported from Leeds, England@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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Hassan Farooq (@hass770) reported from Leeds, England@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
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Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Tudor (@donna2904) reported@virginmedia can you help please. I have no landline dial tone.
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GrumpyByName 🇮🇱 (@LessGrumpy) reported@IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.
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Ben Jacques (@Benjacques2024) reported@virginmedia My TV and broadband has been down since 11am? Any idea whats going on?
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Jamie Friery (@TheJamieFriery) reported@virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK
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Leighton J Holden (@LJHolden1986) reported@virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?
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Fpity (@Fpityyyy) reported@virginmedia shut up all ur gonna do is boost my signal in reality it does fck all
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ThunderCurrie (@Thundercurrie) reported@virginmedia what in the world is up with the wifi in Bournemouth at the moment? No fix until April 15th? I'd very much like some kind of reasonable explanation for that please...
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Chris Ohanians (@COhanians) reported@virginmedia how on earth is the a wide outage lasting days without any communication from you. Ive tried to contact several times ove the last couple of days. HA4 for my father in law and UB9 for me. I have never seen such as display of lack of customer service.
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Sean Milroy (@Seanster1984) reported@virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!
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Donna Tudor (@donna2904) reported@virginmedia can you help please. I have no landline dial tone.