Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wetherby come from postal codes LS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Harrogate |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
TV | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
-
Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
-
SK
(@Shazia5Khan) reported
from
Leeds, England
@virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.
-
B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
-
theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
-
Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
-
wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
-
Emma Harvey
(@em606) reported
from
Harrogate, England
@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
-
Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
-
Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
-
B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.
-
wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
-
Emma Harvey
(@em606) reported
from
Harrogate, England
@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Samantha G
(@Samiieface) reported
@virginmedia Months upon months of failures from Virgin, it's now time to. Involve the ombudsman. I've honestly never had such a prolonged period of bad service from 1 company. It's exhausting!!
-
CD
(@Dercl) reported
@virginmedia @DeeSingh86 I live in N16 and I have been having the same issues as @DeeSingh86. Intermittent connection, both WiFi and Ethernet cable. Makes it impossible to have MS teams work meetings or play PlayStation in the evenings...yet, I am paying full price on the broadband bill
-
.
(@sxrchx) reported
@virginmedia can't log in to TV Anywhere accounts. Please support
-
Wobbly
(@Wobbly74) reported
@virginmedia day 5 of the great internet outage of SW19 is now coming to an end. Two more days until it's meant to be fixed, so I'm steeling myself for what I fear will be yet more delays and disappointment.
-
Kieran
(@KSP_MUFC) reported
@flossybball @virginmedia @VirginMediaIE Ring 1908, but they're closed Sundays so probably have to wait til tomorrow. I worked there for 2 years and they never reply to WhatsApps. Only email or phone calls, it's pain in the arse
-
Ronak Sharma
(@sronii) reported
Dear @virginmedia. We pay you money for broadband. Not for no Internet. But to be honest you can't provide a service at all. Now I have no Internet. Its same issue was last month. If you can't provide us Internet then let us no. I can move to another provider.
-
Sean Hayes
(@SeanJHayes) reported
@flossybball @virginmedia @VirginMediaIE God rid of Virgin ages ago. Nothing but problems that kept reoccurring. Same for anyone else I knew who had them too. Ridiculous. Such a shame too cos UPC was flawless before they took it over.
-
lals
(@ayeshahlmg) reported
@virginmedia Apparently we've been disconnected but the account holder was told we still have a month left? I now can't add data on to my phone (keep getting an error) which I've been using to hotspot cos I work from home 😞 pls help
-
Rich
(@Rich38709046) reported
@nataliesawyer @SkyHelpTeam Always like it when there’s bad weather, mine was anyway, and the reason I switched to virgin media
-
Caroline Gracey
(@caroline_gracey) reported
@virginmedia how do I get to speak to someone or complain? Poor #CustomerService I need a replacement WiFi booster as mine has died. Tried troubleshooting,resetting, new plug socket, still not working - no lights on it. No WiFi or hub issues. Useless chat service. Come on virgin!