Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 11/13/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds TV
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • DannyJBennett Danny Bennett (@DannyJBennett) reported from Gildersome, England

    @virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.

  • Shazia5Khan SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed

  • henocookie Henry Cookson (@henocookie) reported from Leeds, England

    @Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    @virginmedia No I haven't, it's happening daily. Do you know what the problem might be?

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....

  • thehammer46 Ben (@thehammer46) reported from Leeds, England

    @virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡

  • stevem2009 Steve Matthews (@stevem2009) reported from Harrogate, England

    @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia down again

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .

  • chazpr Charles R (@chazpr) reported from Leeds, England

    @virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia Down again

  • aimeereynoIds Aimee (@aimeereynoIds) reported from Leeds, England

    @virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TinaBCatz Tina 🇬🇧❄️😈❄️ #BeKind (@TinaBCatz) reported

    Customer for 20+ years paying a fair amount of money for all my services, but in the event of my Wifi not working the best you can do is 5 days for an engineer @virginmedia ? #notgoodenough so fed up with poor quality services and customer service as a whole 😠😠

  • adamwibberley_1 AdamWibberley (@adamwibberley_1) reported

    @virginmedia @sniffpetrol That won’t help will it?

  • PackhamEllen Ellen Packham (@PackhamEllen) reported

    @virginmedia turns out the “lovely man” who said this lied. called up today and was told this was never put through. appalled

  • MichaelCreatura Michael Creatura (@MichaelCreatura) reported

    @virginmedia You can’t even reach out to them and stress the urgency? This will be the 3rd time they’ve scheduled installation. My small business is struggling because of your lack of customer care. It takes one person to go above and beyond to change someone else’s day.

  • pauliecorleone Paul M Davies (@pauliecorleone) reported

    @virginmedia Aris 3. M100 package. The old Aris 3 was replaced in my previous house due to poor performance with the 4 and I was promised I would be able to keep my Aris 4 as a good will gesture.

  • TrishaM175 Trish Ferguson (@TrishaM175) reported

    @virginmedia Sure, I’m struggling even to stream on my phone. Been checking speeds and they are 45-69. All since I renewed. I’m also experiencing problems with the tv channels and if I want Netflix it’s near impossible. I’m struggling to get anyone to help or listen to me.

  • sfdstallion22 gray (@sfdstallion22) reported

    virginmedia can u short out ur network…

  • 20nuggetmeal mcdonald diet coke (no ice) (@20nuggetmeal) reported

    @virginmedia Yes it has, I suppose I have to wait for the area wide issue to be sorted before I would be able to book an engineer again, been having issues since early afternoon, but the outage report was only just put up by yourselves, unsure if it was delayed response to it on VM behalf

  • AJUK29 Adrian Jones (@AJUK29) reported

    @virginmedia 1/2 Again, utter nonsense! It shows that there is a problem with the hub! I've replaced the ethernet cables, with 1gb compatible ones, and an engineer came on Friday and tested the Network card, cables and all settings! Has no idea but thinks it's probably a faulty hub?!

  • colbyslvr geo ً ✧.* #Empath (@colbyslvr) reported

    abt me to get a penalty for afk when i have no choice cause VIRGIN MEDIA CANT WORK FOR ****