Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 11/19/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia are services down in HG1?

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • DavidTMcCormick David McCormick (@DavidTMcCormick) reported from Harrogate, England

    Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It would just be nice to have the service I pay a lot of money for 😡

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Since18891 Paul (@Since18891) reported

    @virginmedia Hi! My Virgin Media cable broadband is down in Norwich. Do you have any idea when it will be fixed? (I've done all the usual tests, etc.)

  • nataliesheary Natalie Sheary (@nataliesheary) reported

    @virginmedia I tried the text service and got a text back saying I couldn’t use the service. I tried the web chat, it wouldn’t load! I raised a complaint and got a message back from your complaints team saying it was resolved without being informed of the actual resolution! What is going on??

  • gabadahut Gabby King (@gabadahut) reported

    @virginmedia hey hey no internet in SE4 … any updates on this cannot get through the customer services

  • Willemina1231 Willemina123 (@Willemina1231) reported

    @virginmedia is the WiFi down? Green light flashing #virginwifi

  • mradamwebb Adam Webb (@mradamwebb) reported

    @Freewheel1ng @virginmedia Thankfully they have never had a penny of my money. The stress and aggravation caused and the several hours *i* have had to spend trying to resolve this has ensured that will never happen either.

  • steven_horrobin steven horrobin (@steven_horrobin) reported

    @virginmedia you don’t deal with complaints you use people you make people ill the management don’t care about the customers they are in for them selfs . you have done nothing to help me out maid can you sort it please

  • Freewheel1ng Andrée (@Freewheel1ng) reported

    @mradamwebb @virginmedia Agree with this wholeheartedly. Awful communication, broken promises and they will take money they are not entitled to. Trying to get it back is a nightmare

  • _laynaw **** off summer (@_laynaw) reported

    @virginmedia the whole process seems to be predicated on the idea that the issue is on the customer's end when it rarely is, people tend to not touch their equipment once its working

  • MrsLisaCave Lisa Cave (@MrsLisaCave) reported

    @virginmedia please dm me an email address or direct phone number to escalate my unresolved complaint to a manager about lack of Wi-Fi and being billed ££ by you to call your 0345 number to report the faults over the last 3months. Tx

  • Glintofsilver_ ✨Billy **** Off☀ (@Glintofsilver_) reported

    My Internet was down all day until 10pm on Wednesday, and then it's down again today due to maintenance works. I work from home and I'm a contract worker. I am literally losing money by not being able to get online! @virginmedia