Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Andrew Thompson
(@russell1234) reported
from
Harrogate, England
@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Andrea Simon
(@AndreaLSimon) reported
from
Staveley, England
@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ant
(@Snappxrz_) reported
My virgin media been down and **** for 2 days. PAIN
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Gary Harrison
(@tinyhaz) reported
@virginmedia So there is a downstream congestion issue that only impacts my whole street at 8pm every night. Virgin have been working since 26th March apparently and they cannot tell me how long it will take to fix and your website says there are no issues in my area. Utter incompetence.
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Marco Holness
(@Captain_Hummus) reported
@virginmedia Completed the test by resetting the router and nothing has changed! Still have high download and ZERO upload. Can someone from your team just admit there is an issue that’s not to do with our routers? Various users on Twitter are reporting the same thing. When will this be fixed?
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Jenny May
(@Jenpen21) reported
@virginmedia FFS! What is going on today! Every 30 minutes pretty much my Internet is dropping out! 🤬🤬 looks like @SkyUK might be gaining a new customer
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Dave Chisnall
(@chizzy73) reported
@virginmedia Just sort out the rubbish service that it keeps having to reboot the router. Getting boring now!
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Dru Masters
(@drumastersmusic) reported
Rant about Virgin Media Business warning... @vmbusiness trying to pay you for your service but you keep cancelling the installation because YOU can’t change 16 to 16a... Really? Is it really that hard?
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Goat
(@Babyootang) reported
@virginhelp please can you help- been waiting for 3 weeks for @virginmedia to connect me after I moved and they let me down on 19th March. Customer service is abysmal and not getting anywhere! Been a loyal customer for years and problem is not being sorted!
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James Hudson
(@James_4x) reported
@virginmedia I did. It was they who diagnosed our low upstream power and qam and said a technician needed to come out. We got a technician (eventually), who proved the issue was outside the property by replacing the router. There is nothing WE can do to fix this, which is why I want out.
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Sophie Stevenson
(@sophiestevox) reported
@virginmedia need to sort their **** out n get our internet back up n running, no WiFi, no phone, no tv n they’re saying no engineers are available to come out n help so there’s nothing they can do 🙄🙄 what a shambles especially when people are relying on working from home
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Joe Merriman
(@JoeCMerriman) reported
Lutz Schuler, CEO of Virgin Media is rumoured to be taking command of Britain's biggest mobile network, as it seeks regulatory approval for its £31bn tie-up with O2.