Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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The latest reports from users having issues in Wetherby come from postal codes LS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 03/10/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey and Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomHarrogate Wi-fi
United KingdomLeeds TV
United KingdomLeeds TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Cole63Jacqui Jacqueline (@Cole63Jacqui) reported from Harrogate, England

    @virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡

  • brendanfarrell Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • lordairey James Airey (@lordairey) reported from Wetherby, England

    @TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • lordairey James Airey (@lordairey) reported from Wetherby, England

    How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!

  • drawsonleeds Daniel Rawson (@drawsonleeds) reported from Scarcroft, England

    @virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    @virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.

  • SP1D3R_Sway Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, England

    Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    off on my phone to use social media. As usual, appalling service. #virginmedia

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jenrun Jennie Runnalls (@jenrun) reported

    @virginmedia Renewed my contract yesterday. Told them I also had a fault with my box. Engineer checked and is faulty but sending the same old set top box that isn’t even compatible with itv hub. Why don’t you allow loyal customers to have a latest box like you do new customers? Will cancel!

  • Mojitone Mojitone 🇺🇦 🇪🇺 (@Mojitone) reported

    @virginmedia So I can't help him get in contact with you? That's all we need. Aren't communications what you do?

  • Zilvina13722049 Zilvinas (@Zilvina13722049) reported

    @virginmedia Worst company ever.

  • weeksjm19 Jonathan Weeks (@weeksjm19) reported

    @virginmedia Why am I still getting WiFi drop outs. It’s happening on a regular basis, ever since we had an overnight power cut last month. Done all the tests rebooted etc but it still happens. Is there a problem with the hub? No warning lights come up. This is getting beyond frustrating!!

  • CoopsSuzy Suzy Coops (@CoopsSuzy) reported

    @virginmedia Hi I am still having issues! The box/kit hasn't been delivered and was due last Thursday! I haven't had any notification from yodel that it's being despatched!

  • thomas_thomson Thomas Thomson (@thomas_thomson) reported

    @Davidm0nty @virginmedia I am in a similar position David, @virginmedia shared my personal information and account details to another customer via email and I’m still waiting to hear from them 18 days later.

  • petergoodwin92 Peter Goodwin 🦐 (@petergoodwin92) reported

    @virginmedia All I get when trying to manually connect to Virgin is "SIM Card does not allow a connection to this network" But it should as it is a Virgin SIM and contract

  • Auds40 Audrie Moorhouse (@Auds40) reported

    @virginmedia spoke Friday as had debt collect letter. Acc credited now but not receiving extra as was promised. V not interested in actually addressing complaints even more so as now not with V as not available at new home. U have worst CS. Don’t care if lose customers as another will replace

  • baileyda86 Dom (@baileyda86) reported

    @virginmedia hiya, I booked a collection day for one of your agents collect the hub and TV box, can I cancel this? It will just be easier to use collect+ you sent with the packaging.

  • PhilC1984 Piccle (@PhilC1984) reported

    @virginmedia Why can you not simply switch my broadband speed to the 1gb rate that I am paying for? I'd rather that, than to raise a complaint.