Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 01/27/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds TV
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • lordairey James Airey (@lordairey) reported from Wetherby, England

    How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • lordairey James Airey (@lordairey) reported from Wetherby, England

    @TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StudentBoyJFT96 Michael Tune 🏆🏆🏆🏆🏆🏆 (@StudentBoyJFT96) reported

    @virginmedia no its not. it is laying down cables because someone on the street requested Virgin. Its in BD16 Cottingley

  • emmalsullivan85 Emma Sullivan (@emmalsullivan85) reported

    @virginmedia love the fact that I have been called for the third time this week trying to sell me offers even though I have said that I am not interested and to stop calling me! Crap customer service!

  • Beany_13 Joe Bean (@Beany_13) reported

    @virginmedia Sat on hold for 2 hours, got through then was told they would call me back! They did for about a second didn’t even give me chance to answer. 3 times I have tried to order WiFi boosters and they never turn up and no I can’t do it online it won’t let me!

  • LeeAdam45818561 Lee Adams (@LeeAdam45818561) reported

    @virginmedia I have a faulty TIVO box. I called VM about 7 hours ago; was told I would get a call back from an engineer for remote assistance within 4 hours. NOTHING. Please can you provide me with details of where I can make a formal complaint as your service is beyond a joke!

  • aaslaven64 Angela Slaven (@aaslaven64) reported

    @virginmedia No via Google.. the issue would appear to be with virgin.. emails inaccessible on phone or tablet or laptop or pc.. looking at your Facebook page I am not alone .. any idea when the issue will be resolved ?

  • BrunchTime3 BrunchTime (@BrunchTime3) reported

    @virginmedia I’ve spent 4 hours on the phone to your maintenance team to no avail... Appalling customer service! I expect a refund!

  • tropicalTW_ Tropical Trophy Wife 🌞 (@tropicalTW_) reported

    @virginmedia I would like a phone number of a member of management staff who I can speak to to complain about the poor customer service provided on the other platforms as it’s clear I won’t be getting to technical support

  • tropicalTW_ Tropical Trophy Wife 🌞 (@tropicalTW_) reported

    @virginmedia The phone number/ contacts provided on the website all end up with me on the phone for 4 hours only to be hung up on with no warning what’s so ever. Or just redirect me back to the same website, can you please provide me with a number of someone who will actually help

  • victorH1928 Victor (@victorH1928) reported

    @virginmedia Waste of time I have already complained in writing.I don't want to repeat my complaint again . Totally frustrated why can't I speak to a manager is this your way of deflecting complaints ? If you really care phone me or respond in writing to the points I raised

  • kahinaaaa Wray's babymum x ♒ 🇯🇲🇰🇳♿ (@kahinaaaa) reported

    And now EYE got to sit on th phone for 45 mins+ to fix YOUR mistake? Y'all better fix up @virginmedia