Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Neil Ranson
(@naranson) reported
from
Harrogate, England
@virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
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bizzzz
(@hizzyrasks) reported
from
Harrogate, England
@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Leeds, England
@virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.
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AzarLFC
(@AzarAsghar) reported
from
Leeds, England
@virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning
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Peter Bennett
(@botrash) reported
from
Leeds, England
@Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.
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christine morgan
(@cemorgan) reported
from
Harrogate, England
@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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Tess Hornsby Smith
(@tess_hs) reported
from
Leeds, England
Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
@virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marta Palacio
(@MartaCuriosity) reported
@virginmedia Is not the HuB, is you guys! It has been like that last week too. Seriously fix whatever is happening!
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Dave Marchant
(@Marchad1) reported
@virginmedia Still no Virgin Media services today, having been erroneously disconnected on Friday. Another call to the help desk is required, where I’m sure I’ll be told it will be another 24 hours.
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Mohamed Naved
(@mnaved) reported
@virginmedia Where are you. I ordered Broadband in October. It is May and still waiting. #Verypoor service #virginmedia
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Colin Hardy
(@Time_Stone_) reported
@virginmedia Should be an average of 213mbps. Wired is about 120 on average. Also, I’ve never got over 220 so 213 cannot mathematically be the average
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James Groves
(@JamesGroves__) reported
@RhysBrace2 @virginmedia Awful service mate, will not be going with them in the future
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Murray Purdie
(@babe3458) reported
@virginmedia utter joke had pn going problems with WiFi n internet numerous engineers broken Appointment for weeks and today Ment to be getting rewired for engineer to say only here to check connections. Call the call centre agent and very rude. Think papers need to know
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill
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Sean T
(@CockneyCharmer) reported
Morning all, I had originally planned to stream today but until @virginmedia can sort my Upload issue out (suppose to be today by 3pm if not engineer here in tomorrow) but I still want to play some @SeaOfThieves so if you fancy sailing the seas, let me know and we can sort :)
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Malc Newton
(@The_Newty) reported
@virginmedia I don’t need updates. I and my neighbours need a reliable service and you people are clearly just not up to it. There are vans parked by the local box practically every week dealing with something. You inherited the system from Birmingham Cable and seemingly done nothing since.
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Real Board
(@theboardlfc) reported
@virginmedia I did? When? I said I have had an engineer out twice I have contacted customer service to be told the same thing again