Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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The latest reports from users having issues in Wetherby come from postal codes LS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 02/20/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Pudsey, Wetherby and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds TV
United KingdomLeeds TV
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomPudsey Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • downhamdn denise downham (@downhamdn) reported from Great and Little Preston, England

    @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • mariemillward Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia my wifi has been down since Friday and i cant get through

  • DarylBeaumont2 Daryl Beaumont (@DarylBeaumont2) reported from Leeds, England

    @virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • cgsneal Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • philipcgleeson Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt

  • DaveyBest Dave Martin (@DaveyBest) reported from Harrogate, England

    @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

  • mmwgreen GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported from Kippax, England

    @virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏

  • badlydrawnroy Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • trlawlor Tom Lawlor (@trlawlor) reported from Leeds, England

    @virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.

  • rawcomme Rawcomme (@rawcomme) reported from Harrogate, England

    @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

  • HullsGinMan Simon (@HullsGinMan) reported from Leeds, England

    @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

  • Daddie_Sy Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • Flossy8386 Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TGEBrowns TGE (@TGEBrowns) reported

    @virginmedia trying to leave you. Can’t do it via online account. Been on hold for 47 mins and counting. When I get to an hour, I am just going to cancel my direct debit.

  • kraftykoala Gemma (@kraftykoala) reported

    @virginmedia We’ve done all this. We’ve spoken to three separate people who’ve all tried to sell us extenders which we don’t need as the problem is not with the wifi. It’s the most unhelpful helpline in the world, no one wants to send an engineer out

  • mdorford Mark (@mdorford) reported

    @virginmedia There is no hub 5 details on the help page provided, so pretty useless. What I need is for someone at Virgin with some technical knowledge to DM me so I can get on a call. I do not want to be on a call with someone asking me to subscribe to the gadget rescue to help!

  • david_guy19 David Guy (@david_guy19) reported

    @virginmedia It wasn’t set up with VM business! It is a house that has never had internet before and your sales team set me is a business!

  • JayStors James Storey (@JayStors) reported

    @virginmedia @virginmedia absolute shambles of a company. 04/01 ordered business broadband. After 14 days told they had a glitch so order not processed. Meant to be a site visit today and just had a call to say now not coming out for another 17 days! This is the worst company.

  • CollegeJocks CollegeJocks (@CollegeJocks) reported

    I tried again day 109 of no service from @virginmedia @LutzSchueler the incompetence is systemic throughout the business . They dont give a crap about there customers had a look on trust pilot was like reading a horror story . “Caveat Emptor” let the buyer beware with these fools

  • boldblue888 I will be a Hummingbird (@boldblue888) reported

    @Ofcom @virginmedia Thank you, after 4 days of hour long calls i finally got them to cancel my account.

  • adele______0 Adele Knapp (@adele______0) reported

    @virginmedia I have tried this for multiple days and spent multiple hours on hold. This is completely unacceptable. I would greatly appreciate some better help in being contacted by the customer retentions team.

  • RezidentW Rezident Weevil (@RezidentW) reported

    Answer your bloody phones @virginmedia! I only need to cancel and I have been on hold for hours over the last 3 days and not got through yet. Hang up on me one more time and I'll shove the router up @richardbranson's arse 😑

  • melaniebrand7 melanie brand (@melaniebrand7) reported

    @virginmedia Did arrange for my elderly mum to get broadband but had to cancel installation. Your people obviously didn't like. Thought I had cancelled and then received direct debit confirmation. What the hell are you playing at??