Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 11/30/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Harrogate and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrogate Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • russell1234 Andrew Thompson (@russell1234) reported from Harrogate, England

    @virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • JezBroadhead Jeremy Broadhead (@JezBroadhead) reported from Leeds, England

    @virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CuppaNiceTea A nice cuppa tea (@CuppaNiceTea) reported

    @Ofcom please look at @virginmedia to see all the complaints. It is shocking. Take money, no service, total lack of customer service cos they dont answer phones. Please help all of us struggling with their awful service.

  • milesrichardson Miles Richardson (@milesrichardson) reported

    @virginmedia Long time customer with service at two addresses. I need to cancel service at once of them but am out of country and cannot call. Please contact me with an email where I can send case details for cancellation. It is wrong to require phone call to cancel service.

  • Athair_7 Tom (@Athair_7) reported

    @virginmedia I think I'm more frustrated by the fact your rep would not listen to me, kept telling me there was no problem and then put me on hold without warning.

  • FootyIsThe0ne FootyIsTheOne (@FootyIsThe0ne) reported

    @virginmedia Replying to tweets about service issues instead of ignoring them might make me feel a bit more ******* lucky 👍

  • josh_henderson1 JOSHUA HENDERSON (@josh_henderson1) reported

    @virginmedia I spoke via txt only to tell me I can only give 60days notice and I have to give 30days prior to renewal, so essentially you give a 30 day window to cancel? Is that legal seeing as your lines are impossible to get through to also? I wish to cancel the now for the end of my term

  • zbmb90 Brian Bowden (@zbmb90) reported

    .@virginmedia I keep getting phone calls from 08004089340 claiming to be from Virgin Media. The phone rings then when I ask why they are phoning me they hang up. How can I block these unwanted calls?

  • MrMagooooooooo MrMagoo (@MrMagooooooooo) reported

    @VirginMediaIE @virginmedia Oh go away Virgin. You're a disgrace. Disgusting shocking unacceptable customer service. Just cancelled 2 mobiles and my home broadband and TV. I'll NEVER go back to Virgin.

  • awld1992 Alex (@awld1992) reported

    @virginmedia hi our internet has been down all day there was a issue in the area earlier but it was fixed at 3pm but i still have no internet and there is a yellow light on my hub 3. Thanks Alex

  • maumcamp1 Leanne Ní Chinnéide (@maumcamp1) reported

    @virginmedia when I check your broadband service for my area NW10 it’s shows no issue but I can assure you that’s not the case . For the last 48 hours freezing and intermittent service is provide . Can you please advise further .....

  • freezinwolf Freeezo (@freezinwolf) reported

    @butterfield91 @virginmedia Good luck with that. They're SHITE at sorting issues. Don't be sucked in by the scammer twitter account. It's not legit. Virgin don't do CS on twitter. If they're legit they'll give you a link to their platform to sort it (I say sort it)