Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Wi-fi | 10 hours ago |
|
Leeds
|
1 day ago | |
|
Leeds
|
Internet | 1 day ago |
|
Leeds
|
Wi-fi | 1 day ago |
|
Leeds
|
Internet | 3 days ago |
|
Leeds
|
TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
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Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Marc Rigg (@Aletdownofstate) reported from Leeds, England@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Stephen Sunderland (@ste_sundance17) reported from Leeds, England@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Hoppywba (@hoppywba) reported from Leeds, England@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Liam (@Liamstead13) reported from Leeds, England@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Hoppywba (@hoppywba) reported from Leeds, England@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Emma Harvey (@em606) reported from Harrogate, England@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Marc Rigg (@Aletdownofstate) reported from Leeds, England@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Hoppywba (@hoppywba) reported from Leeds, England@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Hoppywba (@hoppywba) reported from Leeds, England@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Lauren 🧚🏻♀️ (@laurenemily234) reported from Leeds, England@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Emma Harvey (@em606) reported from Harrogate, England@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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Liam (@Liamstead13) reported from Leeds, England@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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❥ Ellese (@nasherxxx) reported@virginmedia hi can someone help me please?
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ᛤ megan ⎈ (@meganackk) reported@virginmedia I want to cancel my contract and nobody will let me speak to the cancellations team. I am a single person living on disability and cannot afford £400.
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David Bowie (@jellycat1966) reported@virginmedia I am now out of contract, if I cancel it how long long will it be before I can rejoin as a new customer ?
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urbexing (@UrbexTroll) reportedFeels so good to cancel the direct debit for virgin media Ireland and never be a customer again. People if we all cancel our direct debit’s they will have to reduce their prices @VirginMediaIE #costofliving #costoflivingpayment #recession2022
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Alistair 🏴☠️ Burns (@gashead) reported from Hatfield, EnglandUsed to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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John Meakins (@Megameak) reported@virginmedia are there any issues reported for NN5? Been a week of faulty Internet and even none at all! It's Friday night and I have had no Internet all day. Any update would be great, it's annoying to be told there are no faults on my connection when there really is.
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misspiggy101 (@misspiggyx101x) reported@virginmedia I spoke to them, my problem was that it took 5 hours of messages to get nowhere! Was offered a deal then wasnt allowed to actually have it?? Honestly gobsmacked!
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x Smithy x (@xSmithy1980x) reported@virginmedia What?? Yes total loss. No internet and no tv. May have service during day but I’m at work then so no use to me , it’s not just a slight drop out. Can’t even load web on my phone
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Vorix (@LOLOPHONEIQ) reported@virginmedia It isn't just slow WiFi speeds, it's the fact it keeps dropping off and disconnecting form things making everything that needs the Internet unusable
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Laps (@Laps72) reported@virginmedia Your WhatsApp chat service is ridiculous! I’ve got a simple question and I’m left ‘hanging on’ whilst an agent is found. Shocking customer service