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Virgin Media outages and service status in Wetherby, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Wetherby, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 21, 9:16 PM GMT+1.
  • 64% Internet (64%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 9% TV (9%)
  • 5% E-mail (5%)
  • 5% Phone (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Harrogate, Leeds, and Pudsey.

CityProblem TypeReport Time
Harrogate Total Blackout 16 hours ago
Harrogate Internet 17 hours ago
Leeds Wi-fi 2 days ago
Leeds Internet 2 days ago
Leeds Internet 4 days ago
Leeds Total Blackout 5 days ago

Nearby cities with recent reports

Leeds

6 recent signals

2 days ago
Harrogate

2 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • TimGambrill
    Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia my wifi has been down since Friday and i cant get through

  • ClaraGomer
    Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia is down. Again!!! Shocking service for a rip-off cost!!

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • ringroads
    Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

  • FranNamStyle
    FJG (@FranNamStyle) reported from Leeds, England

    My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.

  • Carlianleeds
    LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

  • DaveyBest
    Dave Martin (@DaveyBest) reported from Harrogate, England

    @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

  • RichieH37745130
    Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • Daddie_Sy
    Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England

    @virginmedia why is it not working in LS12 area.

  • LagstoneHall
    Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

  • CalamSmithson
    Calam Smithson (@CalamSmithson) reported from Garforth, England

    Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!

  • plrw2010
    Paul Waite (@plrw2010) reported from Leeds, England

    @virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks

  • Flossy8386
    Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

  • Ash_worth
    Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • vid_mitra8
    Vid (@vid_mitra8) reported from Leeds, England

    Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

  • Toni_M_Arboleda
    Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported from Leeds, England

    @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

  • mariemillward
    Marie MIllward (@mariemillward) reported from Leeds, England

    @GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • safcpete67
    safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported

    @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.

  • LeB00
    Bec (@LeB00) reported

    @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

  • Margare45125811
    Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported

    @arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !

  • Houstie1886
    MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported

    @virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?

  • lizziecom
    Liz Common (@lizziecom) reported

    @virginmedia Awful company. I'm leaving as soon as my contract is up.

  • nrpoole
    Nick Poole (@nrpoole) reported

    @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia Yes and one guy called and told i will receive few details as SMS including Re=feral bonus and referal entry, still i didnt receive, Please help

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

  • Hughes_is_great
    Hughes #cans (@Hughes_is_great) reported

    @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

  • oftenFrazzled
    Kate (@oftenFrazzled) reported

    @O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling