Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 02/09/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Total Blackout
United KingdomLeeds Total Blackout
United KingdomHarrogate Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • laurradavis Laurra Davis (@laurradavis) reported from Leeds, England

    @virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠

  • jazzybassman Ricky G (@jazzybassman) reported from Leeds, England

    @virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.

  • lordairey James Airey (@lordairey) reported from Wetherby, England

    @TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • Alistairgunston Alistair Gunstone (@Alistairgunston) reported from Gildersome, England

    @virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • lordairey James Airey (@lordairey) reported from Wetherby, England

    How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peterjones1803 Peter Jones (@peterjones1803) reported

    @virginmedia Still no tv go despite the update showing it was to be ok by 0400 this morning !!! Can someone confirm it is a system problem- it’s three days now

  • NoddyMaccy 🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported from City of London, England

    @virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?

  • JanetBarkerWil1 Janet Barker-Willis (@JanetBarkerWil1) reported

    @vmbusinesshelp @vmbusiness Again your pretending to be interested. I have asked to call me, you still manage to email/text me, but every time I reply you never put me through. All I want is you to collect your equipment or it will be dumped. You cut me off ages ago, now I’ve replaced you .

  • _craigo Craigo (@_craigo) reported

    @virginmedia I finally worked last night, when everything else started working again. But going previous days, it will all go down again at some point.

  • SamueleDiNicola Samuele Di Nicola (@SamueleDiNicola) reported

    @virginmedia Trying. As I explained already, my phone does not work properly and this is why I was using the chat service.

  • AMFleming Anne-Marie Fleming (@AMFleming) reported

    @virginmedia really poor service from VM. Harassing phone calls trying to push additional services . Not acceptable.

  • sam_47_cheese Samantha Cullum (@sam_47_cheese) reported

    @virginmedia Hi, I completed an order with you last week but I still haven't received a welcome email. Please could you get back to me to help with this issue?

  • bikerric Ric Lonsdale (@bikerric) reported

    @virginmedia That’s why I’m cancelling my broadband because all you’ve done is put me back to where I started with this complaint. Read what I said.

  • layzeedude Layzeedude 👾🤘🔧⚙️ (@layzeedude) reported

    @virginmedia Hi, I've not seen a fix time anywhere. Just told it's being looked into. As it happens, so far this morning the connection is ok. Fingers crossed it stays that way!

  • Amassiveperson Jayne. J. Jay. Juh (@Amassiveperson) reported

    @virginmedia the last two weeks your service has been shocking!! This has effected my work and put me in a very difficult situation. Why are your services STILL not working. My wifi is cutting out constantly for long periods of time meaning I can mot serve my customers.