Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Jack Clarkson
(@jacksplats) reported
from
Leeds, England
@virginmedia It’s okay I’ve terminated my contract as customer are very poor! 💩
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Leeds, England
@virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer
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bizzzz
(@hizzyrasks) reported
from
Harrogate, England
@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.
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Tess Hornsby Smith
(@tess_hs) reported
from
Leeds, England
Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
@virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.
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Neil Ranson
(@naranson) reported
from
Harrogate, England
@virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.
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Oliver Foggin
(@oliverfoggin) reported
from
Chapel Allerton, England
2 hours on the phone to Virgin Media because a family member “tried to help” and left my grandma’s account *****.
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christine morgan
(@cemorgan) reported
from
Harrogate, England
@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.
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Neil Ranson
(@naranson) reported
from
Harrogate, England
HEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...
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TeamFury 🤴🏼
(@oliversmith66) reported
from
Leeds, England
@Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin
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Peter Bennett
(@botrash) reported
from
Leeds, England
@Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!
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Vegan_nick.h
(@nickholding01) reported
from
Leeds, England
@virginmedia That's where the problem started in the first place so absolutely no point ringing
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JamieUK
(@JamieLee76) reported
from
Leeds, England
@virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service
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AzarLFC
(@AzarAsghar) reported
from
Leeds, England
@virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning
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Penny
(@penthemighty) reported
from
Leeds, England
@virginmedia you're still taking money out of our bank account after we cancelled our service in November, despite repeated calls. Dreadful customer service and no sign of a refund or stopping taking our money. Would like to raise an official complaint.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Pearson
(@Shiftysnaps) reported
@virginmedia I'll find out Tuesday , at least its the Grain installation outside that probably caused the outage but this has made my decision to switch far easier.
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Damian Boys 🔶🇺🇦🇬🇧
(@DamianBoys) reported
.@virginmedia Please stop sending@me threatening messages to return a hub I don’t have. I have spoken to your customer services 3 times who assured me this is taken care of - but today another email and text message.
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Jeff Pratley
(@Pratjeffley) reported
@virginmedia You sent me a Hub 5 to replace my Hub 3. It never worked. You keep asking for my Hub 3, which works, so I won’t be sending that back. I’m happy to return the Hub 5, but as I pointed out, despite requesting return labels, all you send me is reminders to return the kit.
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Hervé Gengler
(@HerveGengler) reported
I subscribed to @virginmedia broadband 2 month ago. Never got the Hub, paid 2 bills, talked with support 3 times, every time they said it'd be solved (it hasn't) and I have no way to track any progress. Worst client support service I've ever experienced (with @YodelOnline)
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Susan Dickinson
(@SusanDickinson5) reported
@virginmedia Where to start if I give you complaint number c-2001231922 Perhaps you could see if there is anything in the system. Otherwise it will be about 10 pages of what happened. It's still not clear and still not sorted
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Harry Ioakim
(@HarryIoakim) reported
@virginmedia I was advised to upgrade to 1Gb that that would sort all my problems. A new hub and 18month contract and continuous problems later it still doesnt work. Wngineer came and said hub4 no goood for ethernets. Even without ethernets it doesnt work
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Harry Ioakim
(@HarryIoakim) reported
@virginmedia 24th to attempt to fix it. If he cant fix it i have been told they will cancel my contract without early cancellation charges. Thats the only reason they are sending him as they are prepared to cancel but i'd have to pay. I've not received compensation for over 2 weeks no service
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Liam (Tinybuddy)
(@liam_Tinybuddy) reported
@virginmedia I spoke to team and they have no idea I don't have spending cap on my contract never have
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GMJ
(@gmj13_) reported
@virginmedia my parents have been left with no internet connection after the engineer got the wrong address! No compensation offered and they’ve been left out of pocket and very inconvenienced. Poor customer service
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Alan Gordon
(@alan_manu7) reported
@virginmedia I always check that but there’s never anything in the area when I check. I cause all devices connected to stop working as well