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Virgin Media

Virgin Media outages and service status in Wetherby, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wetherby, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
  • The most recent signal from this area was received May 1, 1:48 PM GMT+1.
  • 33% Wi-fi (33%)
  • 28% Internet (28%)
  • 17% Total Blackout (17%)
  • 11% TV (11%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, and Harrogate.

CityProblem TypeReport Time
Leeds Phone 2 days ago
Leeds Wi-fi 3 days ago
Leeds Total Blackout 3 days ago
Leeds Total Blackout 3 days ago
Leeds Total Blackout 5 days ago
Leeds Wi-fi 5 days ago

Nearby cities with recent reports

Leeds

7 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.

  • fastnodeceo
    Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • deangledhill
    Dean Gledhill (@deangledhill) reported from Leeds, England

    @virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal

  • JamesWall67
    James Wall (@JamesWall67) reported from Harrogate, England

    @virginmedia Morning! Any chance of providing the service that we all pay for today?

  • MatthewFerretti
    Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • HullsGinMan
    Simon (@HullsGinMan) reported from Leeds, England

    @virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G

  • Neolawn
    Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.

  • sneakybutcha
    Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England

    @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

  • astolante
    Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • camelsbestmate
    Will Gordon (@camelsbestmate) reported from Thorner, England

    @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

  • Ray_Stubbs
    Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia They came back at 10pm ish. Was there a National outage?

  • badlydrawnroy
    Roy (@badlydrawnroy) reported from Leeds, England

    @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • Ray_Stubbs
    Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front

  • DaviesDickie
    Richard Davies (@DaviesDickie) reported from Upper Poppleton, England

    @virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.

  • Linked2Steve
    Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem

  • Flossy8386
    Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

  • SophieVPeel
    SvP💙💛 (@SophieVPeel) reported from Leeds, England

    4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EdenPrime88
    AKW (@EdenPrime88) reported

    @virginmedia could you please reply to a complaint submitted for account 141321301 Area 02. The situation has gotten absolutely ridiculous

  • amcgrath1uk
    Asa McGrath (@amcgrath1uk) reported

    Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

  • JamesRustles4
    Mr. Gringx 🔩 (@JamesRustles4) reported

    @JONEZZEEonMMA @GameRiot Having been with virgin media previously, Id have killed to have my internet only be down for four hours. I remember one summer we only HAD internet for 4 hours. Shocking service.

  • amcgrath1uk
    Asa McGrath (@amcgrath1uk) reported

    @virginmedia I know that there’s an issue in the area. It went early this morning. I’ve seen the spike of reports. I’ve seen the bot say it’s gonna get fixed. Then the bot is saying the issue is with our box. Even though I know there’s tons in the area still having issues. Basically, it lies

  • paddywalsh35
    Paddy 🇮🇪 (@paddywalsh35) reported

    @PGNWTLOI1D hopefully virgin media steal the rights, RTE coverage is just painfully bad now

  • Deano01973
    Dean Hazell (@Deano01973) reported

    @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

  • COhanians
    Chris Ohanians (@COhanians) reported

    @virginmedia Your message button is not working. Just resets the x page over and over

  • howdo01
    Jonathan H (@howdo01) reported

    @virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.

  • VirginmediaCSUK
    VirginmediaCSUK (@VirginmediaCSUK) reported

    @virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?

  • red_bk13
    BK (@red_bk13) reported

    @entrustTMF @virginmedia Terrible situation for that long. I'm looking at a voda offer at the mo for switching from virgin when my deal expires. They offer a router with 4g back up. It's weather your can get decent speeds where you are that matters.