Virgin Media outages and service status in Wetherby, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Wetherby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (54%)
- Wi-fi (23%)
- TV (15%)
- Total Blackout (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Matty Beswick (@bezzyboy88) reported from Leeds, EnglandOutage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Philip Gleeson (@philipcgleeson) reported from Leeds, England@BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt
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Ben Turner 💥 (@AdventuresofBT) reported from Leeds, England@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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Roy (@badlydrawnroy) reported from Leeds, England@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported from Leeds, England@virginmedia why is it not working in LS12 area.
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antony piper-jones (@antonroid) reported from Leeds, England@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
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Richard Parker (@Ripark114) reported from Pannal, England@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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antony piper-jones (@antonroid) reported from Leeds, England@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.
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Claire Gomersall (@ClaraGomer) reported from Leeds, England@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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GAMA (@GAMA_Leeds) reported from Gildersome, England@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Matthew Preston (@MatthewJP2014) reported from Leeds, England@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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FJG (@FranNamStyle) reported from Leeds, England@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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FanExperienceCompany (@FanExperienceCo) reported from Leeds, England@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia customer service absolutely diabolical.
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Claire Gomersall (@ClaraGomer) reported from Leeds, England@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
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FJG (@FranNamStyle) reported from Leeds, England@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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Hassan Farooq (@hass770) reported from Leeds, England@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Old #FBPE (@StephenOld) reported@thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency
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Mike Garner (@smickyboy) reported@virginmedia 2 days running we have had intermittent Internet in CV6 1GG and 2 days running your checker says the issues have been fixed. They have NOT! Isn't about time you really fixed it?
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Jan (@geminicat7) reported🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up all my mobile data chatting on social media so I’ll see you when if it’s sorted!
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Jo (@WhitmoreJo) reportedI'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia
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charles Ψ (@devilsaviour_) reported@falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭
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Mikey Molfessis (@mikey_mol) reported@virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom
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Jayneadele (@Jayanic) reportedTrying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡
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chris phillips (@chrisphillips66) reportedAfter being locked out of my @virginmedia email for five weeks in May/June with no explanation or compensation given . I have yet again been locked out, shocking service.
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Stephen Old #FBPE (@StephenOld) reported@virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.
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blueview (@TheblueViews) reported@virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,