Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 02/04/2026 15:00

February 04: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Harrogate and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrogate Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomHarrogate Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    off on my phone to use social media. As usual, appalling service. #virginmedia

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia I have NEVER seen such disgusting customer service. This is appalling.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    @virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

  • Cole63Jacqui Jacqueline (@Cole63Jacqui) reported from Harrogate, England

    @virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.

  • brendanfarrell Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • HarleySC91 Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • SP1D3R_Sway Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, England

    Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

  • JordQUAD JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia terrible customers service team. Time for me to look elswhere

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.

  • ollie_wilko Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • Scarlet_Witch27 Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.

  • drawsonleeds Daniel Rawson (@drawsonleeds) reported from Scarcroft, England

    @virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @virginmedia No nothing there, nothing on phone number, just the same **** as always. Got 300mbps download but less then 1mbps upload?

  • ls_1983 Lee Stewart (@ls_1983) reported

    @virginmedia Reboot get 10 mins fine then back to this crap

  • StjohnHanni Hanni Stjohn (@StjohnHanni) reported

    @virginmedia Can someone please answer my complaint!!! I have been waiting in the online chat room since 7.45am!!!!!! Bloody useless and I demand compensation for being treated so badly! I pay £122 per month to you people and this is how you treat me????

  • chris_orourke1 Chris O'Rourke (@chris_orourke1) reported

    @virginmedia Resolves how? If you are working on fixing a known fault and this will take 24 hours this is understandable. To ignore an unknown issue and simply hope it will vanish in 24 hours is unacceptable

  • Beckeh88 Becky Hayes (@Beckeh88) reported

    Never has the service been as poor as it has lately @virginmedia seriously unhappy customer

  • chris_orourke1 Chris O'Rourke (@chris_orourke1) reported

    @virginmedia Are you working to fix this issue over the 24hours or are you stalling for time?

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported

    Anyone looking to swap TV services AVOID #VIRGINMEDIA like the plague. Been with them decades since they took over from NTL. Treat customers disgracefully. Day 5 with no service No call backs as promised Spent 5 hrs on phone! Once tied into a contract they don't give a ****

  • Catrinsparkles Catrin 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐕🐾🌲🌹 (@Catrinsparkles) reported

    @virginmedia How bloody predictable. Finally got through to someone who is asking the exact same questions as I was asked yesterday and said they can’t help until I pass security.

  • MahmudShibli1 Mahmud Shibli (@MahmudShibli1) reported

    @virginmedia Doesn't address the issue. Don't worry, I'll take care of it soon enough

  • itsBennnnnnnn 𝐵𝑒𝑛𝑛𝑖𝑒 (@itsBennnnnnnn) reported

    @virginmedia No warning was provided and my Virgin app tells me that there is an outage and that engineers are working on a fix. My WiFi went out Friday and then came back Saturday for a few hours before going out again. It’s unacceptable, I work from home and am currently unable to work.