Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 12/27/2025 03:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Total Blackout
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • harveysond Harvey Sond (@harveysond) reported from Leeds, England

    Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia

  • LouisJSharpe Louis Sharpe (@LouisJSharpe) reported from Leeds, England

    @virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia is down. Again!!! Shocking service for a rip-off cost!!

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.

  • FanExperienceCo FanExperienceCompany (@FanExperienceCo) reported from Leeds, England

    @JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!

  • AdventuresofBT Ben Turner 💥 (@AdventuresofBT) reported from Leeds, England

    @virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles

  • hass770 Hassan Farooq (@hass770) reported from Leeds, England

    @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • SophieVPeel SvP💙💛 (@SophieVPeel) reported from Leeds, England

    4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!

  • MatthewFerretti Matt Ferretti (@MatthewFerretti) reported from Leeds, England

    @virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!

  • ClaraGomer Claire Gomersall (@ClaraGomer) reported from Leeds, England

    @virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • pablo_hescobar super pablo (@pablo_hescobar) reported from Leeds, England

    @virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now

  • MarcusUK5 Marcus UK (@MarcusUK5) reported from Leeds, England

    When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • LagstoneHall Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .

  • Toni_M_Arboleda Antonio M. Arboleda #FBPE (@Toni_M_Arboleda) reported from Leeds, England

    @virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia broadband down in HG1, how long is it down for?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HarrisonHolland H (@HarrisonHolland) reported

    @virginmedia customer service absolutely atrocious. Agreed on a new tv package with free upgrade. Signed me up for a sim that I didn’t even want and carried out a credit search against me and then called back to say I can’t have the tv upgrade we agreed on! Deliberate misselling

  • chedaki63 John (@chedaki63) reported

    @ArchaeologyTony You must be with @virginmedia My service has been terrible recently too. Internet dropping in and out of not there at all. Sudden switches to using data without knowing....

  • cooperconv map (@cooperconv) reported

    @Virginmedia no mobile signal today. What is going on?

  • Mateusz60687077 Mateusz (@Mateusz60687077) reported

    @virginmedia Hi, drop me a DM please so I can talk to you about cancelling, your phone lines constantly down so can't reach you.

  • mmoazzin M.Moazzin (@mmoazzin) reported

    @Luqmaanqadri @virginmedia It's extra bad in our area

  • RKTweets Roberto Kusabbi (@RKTweets) reported

    @virginmedia hi, I have been sent a WIFI pod but it doesnt work as I use my hub as a modem within an existing mesh system. How do I send back the pod and change my bill?

  • caz_fizz C (@caz_fizz) reported

    @virginmedia I have never had such bad CS I req a manager call back 3 wks ago and heard nothing Ive now tried to req another and the agent refused. I have disc my services already thank god I was a customer for 30yrs Love the way you treat your custs no wonder so many r leaving

  • ClaireWoodActor Claire Wood (@ClaireWoodActor) reported

    @virginmedia we’ve been without wifi for almost a week now. Both of us working from home, and it’s been an absolute struggle. No help from virgin whatsoever. Customer service appalling. Please get this resolved ASAP, so we can look online at changing our provider!!

  • lewis2s6d Lewis Crown (@lewis2s6d) reported

    @virginmedia how can I report a loss of service online? There is nowhere on your site to report it (even though it says you should report it online) and no other way to contact you online provided.

  • chrispstocks chris stocks (@chrispstocks) reported

    @virginmedia seems you need some help.. broadband