Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wetherby come from postal codes LS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 03/07/2026 14:50

March 07: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey and Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomHarrogate Wi-fi
United KingdomLeeds TV
United KingdomLeeds TV
United KingdomLeeds Internet
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • louiseemmaheap Louise Heap (@louiseemmaheap) reported from Leeds, England

    @virginmedia can someone please help me with this?

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • HoodElegance_ Miss Simmons (@HoodElegance_) reported from Leeds, England

    @virginmedia my internet has been down for some time now, this really affecting me completing my work

  • petepjh Dr Pete Holmes (@petepjh) reported from Gildersome, England

    Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TommyBartram84 Mr Bartram (@TommyBartram84) reported

    @virginmedia And Its impossible to get through to anyone who will do or even say anything. They just keep transferring you from person to person so as no one actually has to deal with the issue.

  • medboyle24 medAl (@medboyle24) reported

    @virginmedia just to confirm, you're telling me to raise a complaint about my complaint which is 51 days old and the team will magically respond within another 28 days despite me having to contact you 8 times over the duration already with zero contact the other way?

  • hertfordlilly Dalai Lamela (@hertfordlilly) reported

    @virginmedia your customer service is ******* ****.

  • PaulKind9 Paul Kind (@PaulKind9) reported

    @virginmedia ive been a loyal customer of @virginmedia for more than 15 years ... I don't want a link, I can't log into my account, I don't want another fruitless encounter with some poor call-centre person. I want to talk with a manager. I ideally within my lifetime.

  • TheCyberJoe Joe Gardiner (@TheCyberJoe) reported

    Called virgin media as our 100mb broadband jumped from £32 to £52 at end of contract. First person got us down to 43, or 46 for 200mb. Still expensive. Called back, different team, only offered packages >£60. Got transferred to someone else, £37, 200mb. Instant doubles speed :)

  • JoshLovesAnimeX Josh (@JoshLovesAnimeX) reported

    @virginmedia we have just started having issues again with high latency the second it hit 4pm and the hub keeps rebooting this is getting out or hand. This area obviously has a massive usage with virgin and their isn't enough bandwidth in the local area.

  • StephanieScicl3 Stephanie Scicluna (@StephanieScicl3) reported

    @virginmedia I have just spoken to someone at virgin media for over an hour. Apparently the works manager is sending the letter to me by end of day tomorrow. The customer service person is also going to call me before 4pm tomorrow. If none of this happens I will go to @SkyUK instead

  • dagnew09 dougy agnew (@dagnew09) reported

    @virginmedia Steven from your customer service checked the account and offered derisory 12 month offer despite billing twice for years

  • SansaSt78718487 SansaStark (@SansaSt78718487) reported

    @virginmedia @Pinklady66 Not good enough virgin. Over 20 years a customer so many problems, denied access, I need sky Atlantic soon or will go to sky

  • LinaSan50569395 Lina Santos (@LinaSan50569395) reported

    Don’t ever get @virginmedia broadband or mobile. It will be your worst nightmare!