Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wetherby come from postal codes LS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wetherby and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
||
| Leeds |
Internet | |
| Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Hassan Farooq
(@hass770) reported
from
Leeds, England
@kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
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Louis Sharpe
(@LouisJSharpe) reported
from
Leeds, England
@virginmedia just joined this week, broadband isn’t fit for purpose. Two of your staff have hung up on me because I want to cancel. Please arrange for someone to contact me to cancel as your staff obviously don’t like the word cancel.
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SvP💙💛
(@SophieVPeel) reported
from
Leeds, England
4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@ReetNortherner4 @DawnSunrise1 @virginmedia They are poor, I was constantly doing "tests" on the line for a month before they agreed to try and fix it. Then later on, they handed our account to Talktalk without proper consultation who were even worse .
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia is down. Again!!! Shocking service for a rip-off cost!!
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Beef
(@thebeefybaby) reported
from
Leeds, England
@virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?
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Claire Gomersall
(@ClaraGomer) reported
from
Leeds, England
@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Harvey Sond
(@harveysond) reported
from
Leeds, England
Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
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Ben Turner 💥
(@AdventuresofBT) reported
from
Leeds, England
@virginmedia It was compensation following a complaint to CISAS, which was applied as a credit to my account. My account was then closed in late February or early March but I have not yet received a final bill. The last monthly bill I received showed a credit balance of approximately £700.
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Marcus UK
(@MarcusUK5) reported
from
Leeds, England
When @virginmedia #complaints dept are supposed to ring you within 2 hours - 5 hours later & waiting. Why did I just move to this company? #fail #virginmedia
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
from
Swillington, England
@virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Meats
(@RebeccaMeats) reported
@virginmedia White. I have been on hold for 4 hours yesterday and 1 and a half hours today finally got through to someone who cannot fix the problem and the earliest a technician can get to us is Friday. I work from home, how am I supposed to do this with no Internet until Friday.
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Mark Ginn
(@ginny2516) reported
@virginmedia It was effected for half the show and it wasn’t just pixelation. It kept cutting out and freezing. Also I didn’t pay £26 just for the AJ fight. Also why when I purchased was I not told there was an issue with HD? Good to know now there was no fault with SD now 🙄
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Mark Ginn
(@ginny2516) reported
@virginmedia Could you tell the thousands of people who had issues last night what Virgin Media will do to make sure it doesn’t happen again and how they will be compensated in some way for the delivery of a poor service. Frankly a cut and paste apology for everyone doesn’t cut it
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DΛN
(@DCR_510) reported
@virginmedia It wasn't short lasting, it impacted every fight on the undercard. Whilst it may not have impacted standard definition that didn't help me as I had paid for HD. Shocking that you think it is acceptable having charged £26.
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Mark Ford
(@MarkUK88) reported
@virginmedia Hi again, When trying to login to app it says....please use valid email address' This is correct address as it let's me login to virgin account online. Utterly useless. So I'm sat here with WiFi thst doesn't work and you not fixing. I will have to take this further now. Mark.
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Bob
(@maney28) reported
@virginmedia It wasn't fixed at all, it stuttered in parts of the main event. An apology is not good enough, we paid for a service and the service was not received. We should be refunded @ofcom
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Adrian Carr
(@ady_carr) reported
@virginmedia Is that it? An apology? I paid for a service that I didn’t receive in full.
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Mr P. Whyte #GSBOUT
(@ShakhtarSteve) reported
@virginmedia please stop ignoring my calls, you know I've paid the bill, just reactivate my service please, simple stuff really, flick that switch! Thank you
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When Bite
(@WhenBite2020) reported
@virginmedia @Liam_UFC_Brett Virgin have always been arrogant and crap to deal with.
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Rebecca Meats
(@RebeccaMeats) reported
@virginmedia @virginhelp Having issues with my WiFi, since I moved it hasn't worked! Even after trying all of the tests