Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
TV | 1 day ago |
|
Leeds
|
TV | 2 days ago |
|
Leeds
|
Internet | 2 days ago |
|
Leeds
|
Wi-fi | 4 days ago |
|
Leeds
|
Wi-fi | 6 days ago |
|
Leeds
|
TV | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Hazelina (@Hazelina) reported from Leeds, England@virginmedia It says there are no problems so that wasn’t too helpful
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Steve Clayson (@steveclayson) reported from Leeds, England@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Jeremy Broadhead (@JezBroadhead) reported from Leeds, England@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Andrew Thompson (@russell1234) reported from Harrogate, England@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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Paul Lambert (@paul_lambert2) reported from Leeds, England1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Steven Amani (@steven_amani) reported from Harrogate, England@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Vicky Miller (@Millerbird78) reported from Gildersome, England@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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AribaIV (@drariba) reported from Leeds, England@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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DrMJJ (@DrMJJ) reported from Wetherby, EnglandWell...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Matt W (@WMattitude84) reported from Leeds, England@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Craig (@TagCraigy) reported from Leeds, England@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Tim Coates (@timctes) reported from Leeds, England@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Larry Budd (@larrybudd1) reported from Leeds, England@virginmedia Done that. And the online one. No problems according to that.
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Andy Pye (@BalearicSocial) reported from Leeds, England@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Craig (@TagCraigy) reported from Leeds, England@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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🏳️🌈chem 🦋 users🏴 (@ChemUsers) reported from Leeds, England@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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James Willson (@theJamesWillson) reported from Leeds, England@virginmedia Customer Services appears down!
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Hutty™️ (@Huttyy_) reported from Leeds, England@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Umair (@UmairGamingYT) reported@virginmedia fk your stupid *** ****** internet ******* scam
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Frustrated Parent 🇮🇪🇮🇪 (@dar0868356308) reported@virginmedia Looks like a computer is replying. My question asked for a dm as I have an accounts issue. This company is impossible to get try to. Your website says open Saturday yet your phone lines say u are closed
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Frustrated Parent 🇮🇪🇮🇪 (@dar0868356308) reported@virginmedia I have an account issue
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signs (@newsigns2) reported@virginmedia Sure, we moved taking our hub3 and virgin powerline extenders with us and the wifi coverage is poor at best. I have used the connect app to optimize the network config and the hub says that I need to move everything closer to the hub. After multiple calls to tech support
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Philip Newson (@p_newson) reported@virginmedia Thank you, just spoken to customer servise - they have explained this, why couldnt she say this yesterday. Today the staff were very helpful so I know that once 1no installed I will need to call for the 2nd one :-) as the dining room where I work has zero wifi
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Ed Miguens (@edmiguens) reported@virginmedia This is literally the worst customer service. I have been hung up on 5 times by your cancellation team over the past hour. This is on top of you constantly pushing back the installation date so @bt_uk sorted us out within 2 days. You are a joke.
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signs (@newsigns2) reported@virginmedia Your website makes a big deal of your knowledge and desire to deliver customer satisfaction and you have failed to date. If another isp in my area could meet my broadband requirements I would change providers
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signs (@newsigns2) reported@virginmedia So instead of a monthly rental that never ends for one pod I will get an wrt router that that fee would cover in 12 months and not share my data with Plume
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Mona Jakhu (@Mona_Jakhu) reported@virginmedia can’t believe the engineer booking was cancelled over an assumption that my issue is fixed. Now I have no internet tv or broadband and paying g to or this ridiculous service with no engineer available until Monday and no help in the meantime
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karen (@purplebrainpuke) reported@virginhelp @Virgin @virginmedia I have had intermittent WiFi issues since June 24th. I have reported this several times. I arranged an engineer to attend this morning. Engineer didn't show..... apparently cancelled by a computer because the fault wasn't showing 😕