Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 03/14/2026 21:45

March 14: Problems at Virgin Media

Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey and Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomHarrogate Wi-fi
United KingdomLeeds TV
United KingdomLeeds TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics

  • Mikeyhall4 Mikey Hall (@Mikeyhall4) reported from Leeds, England

    @virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

  • croppersports Ben Cropper (@croppersports) reported from Leeds, England

    Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh

  • CalamSmithson Calam Smithson (@CalamSmithson) reported from Garforth, England

    Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time

  • nayasaveraCIO Gurpreet (@nayasaveraCIO) reported from Leeds, England

    @virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    @virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelErringt9 Michael Errington (@MichaelErringt9) reported

    @virginmedia There is also the 'human' element to this whole issue and that is I really don't want this played out in public. I will if you continue to insist or you can get a Uk based agent to ring me ( I say that with the utmost respect to your telephone agents and mean that in a no

  • Will_Lewiis BSHLOUT (@Will_Lewiis) reported

    @virginmedia Fix ur Wi-Fi u bottle jobs

  • EUtopean Thomas Austin 🇪🇺#FBPD -SVBEEV- (@EUtopean) reported

    @KateOfTarragon @virginmedia Just last week I commented on a similar tweet by saying Virgin customer support don't appear to kick-in til after you've left. - Only for Virgin CS to reply with a short tweet about how sorry they were that I'd left. #GoFigure

  • kushty88 kush dudhia (@kushty88) reported

    @virginmedia why did you cancel my engineer without letting me know? Appaling customer service...cutting the phone off while I'm being told to "wait" Surely, service degradation, terrible customer service, consec days of no internet are grounds for me cancel my contract...

  • law83692622 Tracy Jacobs 🐱 #RejoinEU 🇪🇺#StandWithUkraine (@law83692622) reported

    @kindon25 I'm sitting in my neighbour's house two doors down and wondering how my phone logged onto their wifi when I didn't know their password. When I checked the network I was still connected to my OWN home wifi @virginmedia 😮😮 two houses away!

  • fackrelldog Dog (@fackrelldog) reported

    @virginmedia service is becoming a bit of a joke. The broadband has been flicking on and off for the last 3 days. Impossible to get anything done or watch anything.

  • LauraKerr1717 Laura (@LauraKerr1717) reported

    What an absolute shambles the @virginmedia customer service is. Phone calls are frustrating and the WhatsApp chat is the biggest load of bull

  • MadMaxMotoVlog That Guy Max! (@MadMaxMotoVlog) reported

    @nonangrybiker @virginmedia Better new customer deals with EE at the moment, been with VM for 11 years and also considering leaving, they're no longer the best and are coasting on a name now and increasing prices every few months, what happened to fixed contracts?

  • MichaelErringt9 Michael Errington (@MichaelErringt9) reported

    @virginmedia I don't know how I can do this without explaining the whole thing, you really need to know the full issue from beginning to end, your customer service agents can only do the job their script tells them too so cannot see the chain of faults here.

  • tinajessicax Tina Jessica Page 🌻🌼💛 (@tinajessicax) reported

    @virginmedia I know other customers who have had 3 upgrades in the time we’ve had the same slow and frustrating device, where only half the functions we pay for work! We always pay our bill, I’m so frustrated. I am considering leaving when the contract runs out because nobody will support me