Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Harrogate and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Harrogate |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
@virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information
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Emma Harvey
(@em606) reported
from
Harrogate, England
@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia @bedfordblue968 Don’t bother! I’ve rung 6 times now and every time after over 30 mins waiting they just disconnect your call. Used the text service too but no reply at all
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please
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Lauren 🧚🏻♀️
(@laurenemily234) reported
from
Leeds, England
@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia could you please tell me is there is a problem with internet in the leeds area, as have had no internet now for over 2hours and has been going off an on since sunday, received a text saying that you wasn't going to do maintains
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Emma Harvey
(@em606) reported
from
Harrogate, England
@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia I ******* hate virgin media , crap broadband , crap sign in , even worse boss . Cannot ******* wait to get shut of it !!!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@bedfordblue968 @virginmedia Yeah I’m going to cancel ours unless someone contacts us by the end of the weekend. It’s hard for everyone but blanking customers in this difficult times is not answer
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
@virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny
(@olemuderbenchod) reported
@virginmedia Says the current wait time is over 4 hours, been waiting since 3, 4 hours from now will be 9.30, your customer services closes at 8pm. Is this legit????
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Steve
(@Steve837) reported
Absolutely sh*t service at an increased cost from @virginmedia. Guaranteed 300mbs barely reaching 70 with a wired connection. 3 Emails now all answered by a bot that tells me to reset the hub to improve the wireless. I’m using wired!!! #BetterConnected ? Don’t make me laugh.
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Sunny
(@olemuderbenchod) reported
@virginmedia You don't know how long people have to wait to talk to you? Can you get it? Would you post it on twitter? So YOUR customers can make an informed choice on your service.
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Darbi Worley
(@darbiw) reported
@virginmedia What’s going on with service is SW11? I’ve tried using your outage link and I keep getting a message saying you’re updating the website. Internet going out every few hours here for the last three days. Please advise
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Joanne Woodage
(@JoanneWoodage) reported
@virginmedia While waiting to speak to a manager, we were cut off. I am a volunteer and can only visit in the evening due to work commitments when it is impossible to get through to Virgin. The service the customer has received is totally unacceptable and we urgently need assistance as they
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BetBlu rejoiner 💙
(@betblu3) reported
@joeflan93 @virginmedia It's stupid money. I'm paying £80 to VM with sports plus 200mb BB (a speed i never see). My neighbor is paying £30 TV pkg without sports, same BB speeds...go figure! 😒
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Ed💙
(@eddzzz11) reported
@sarapascoe @VirginActiveUK Virgin media made me go through 45 mins in work of them trying to keep me and said ‘ you are not allowed to leave without me doing this’ get to ****, I have been out of contract for 5 years! Dogshit awful company.
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Sunny
(@olemuderbenchod) reported
@virginmedia It took 6 minutes to get thru to an agent when I pretended to be a new customer looking for help to sign up
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Graham Dobson
(@gedobson) reported
@sarapascoe @VirginActiveUK @VirginMedia are just as bad. They ignore letters, emails, reports via their app and then they write and say they’ve resolved my “complaint” and ask me how did they do? No complaint, I just cancelled my contract because you raised the price! Dim witted non-organisation.
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Ash
(@ajingar) reported
@virginmedia you lot are a joke. Just spent 10 mins explaining my complaint to someone called Trevor. Mentioned that my complaint needed to involve the ombudsman. As soon as I mentioned that, I was put on hold. Then transferred to someone from India, starting from scratch again.