Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 12/27/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Total Blackout
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • MENorthAffinity Michael Edwards (@MENorthAffinity) reported from Leeds, England

    @virginmedia I have now been cut off 5 times in the past two days while on hold to your teams. I’ve wasted over 4 hours waiting in total. I have no problem with long wait times but constantly cutting people off is awful customer service. I need to speak to someone

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • debbi_kelsey DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    @virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @hayu_uk hi can you please advise me what i would need to do to continue watching hayu as I’ve just received email from @virginmedia saying they will no longer be providing your service through them by April.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • racholeary_ Rachel O'Leary (@racholeary_) reported from Leeds, England

    Props to @virginmedia for not charging us for the sports package for the next 3 months. It'll help save money in such uncertain times👍🏻

  • laurenemily234 Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • RuthBilhamArt Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I’m still having trouble with my internet and watching Netflix I was told to wait 48 hrs but I still having to keep unplugging the TiVO box for 3 minutes I order to watch and internet WiFi signal keeps dropping 😡 can you offer text services or callback please

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • realgeedub1979 GeeDub (@realgeedub1979) reported

    @dianemat @virginmedia Any update on this as same happened to me just now. Cant unpause devices now. So no TV etc. Very frustrating when the app doesn't work.

  • MarkDempsey8 Mark Dempsey (@MarkDempsey8) reported

    @virginmedia The lady on the phone said her manager would send an engineer out and not charge me then hung up on me when transferring my call. I haven’t got it in me to do another hour in the phone to ‘customer service’

  • ambermarks17 ambermarks17@gmail.c (@ambermarks17) reported

    @morland_adam @virginmedia There internet is not fast it’s horrible the pages come up saying it’s fixed 1hr in it’s off I cannot even stream 😡

  • Johnwilmans John Wilmans Photography (@Johnwilmans) reported

    @virginmedia Cancel in writing You can send a letter to Virgin Media, Sunderland, SR43 4AA. Please include your name, address and account number so we know who you are.

  • HasanGlobal1 Hasan S (@HasanGlobal1) reported

    @virginmedia 3 weeks of no Internet and hardly any TV. Engineer turned up today, replaced router, all working now. If tech support had listened, if previous engineer had turned up, this would of been resolved long ago. I'll still make serious complaint and take it from there.

  • MarkGrigg15 Mark Grigg (@MarkGrigg15) reported

    @virginmedia No, we've not had a phone plugged into the socket for over a year but needed to contact you as the 360 remote won't scroll down, I have to use the tv go app as a remote. This is how I noticed no dialling tone.

  • radiator4612 Bamber Boozler (@radiator4612) reported

    @virginmedia I see. In that case, is there a maximum time limit for graffiti damage to be cleared from when the initial report is made?

  • Jess_L_Oliver Jessica Oliver (@Jess_L_Oliver) reported from Newcastle-under-Lyme District, England

    @virginmedia I’ve now got an “intermittent signal issue” message

  • Joanne52341794 Joanne (@Joanne52341794) reported

    @virginmedia I've used the same email account for over 15 years on the same one device yet only yesterday the problem sending emails started, I phone virgin media get threatened & now I have no email service - do you see the clear pattern here?

  • realgeedub1979 GeeDub (@realgeedub1979) reported

    @virginmedia If its a known issue any idea on time to fix?