Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Peter Bennett
(@botrash) reported
from
Leeds, England
@Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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Tess Hornsby Smith
(@tess_hs) reported
from
Leeds, England
Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Leeds, England
@virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Pillay
(@deepak_pillay) reported
@virginmedia No issues, but still getting 20 to 30mb...
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Sarah Applegate
(@ThatApplegate) reported
@virginmedia is there anyway to cancel a contract online? Every wait on the phone takes an hour and when I did get through I was hung on up when they struggled to transfer me...
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Nicola Barker
(@NicolaRolph) reported
@virginmedia I have spent 4 hours on the chat system trying to get to someone who can help and a 30 minutes so far on hold on the phone
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Stephen Corcoran
(@jimmy2333458) reported
@virginmedia are there broadband issues in the Dublin 10 area . The service checker online doesn't recognize the post code
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Rich74
(@ShackyShackle) reported
@simonlevans I’m picturing the fallout when a Virgin Media call centre person says “Hi Simon, anyfink I can help with?”
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"tropical black"
(@pixiedeloris) reported
@virginmedia quite possibly has the WORST customer service I have ever encountered.
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Sibin Sankar
(@sibinsanks) reported
@virginmedia What is the point. You have tried enough and I will see what's next now. Thanks. It shouldn't be this difficult in this day and age. Do Virgin even train their staff? I am left with no choice but seek legal help.
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Deepak Pillay
(@deepak_pillay) reported
@virginmedia Hi, thanks for your reply. It's been like this since April 1st when switching to an "improved" 200mb package. I have done all recommended checks and called all recommended numbers but no communication has been made to me in terms of reimbursement and fix status.
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Sibin Sankar
(@sibinsanks) reported
@virginmedia Just to add, you mentioned that I have tried calling you in the past, its not in the past but even today. There is no one to help. Its best to stay out of reach to you. I wish there's competition in the market against you.
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Mia Barlow
(@MiaBarlow19) reported
@virginmedia I have already called back where I was told by another incompetent call handler there was nothing they could do to unblock it or to issue the proof of the original sim being blocked and all managers were unable so I would have to file a complaint