Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 12/12/2025 06:50

December 12: Problems at Virgin Media

Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomHarrogate Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • huggybecky_1975 Becky Nicholson (@huggybecky_1975) reported from Leeds, England

    @virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing

  • driffield107 wendy driffield (@driffield107) reported from Leeds, England

    @virginmedia I have a problem with my wifi going off and on , more off than on , your website is of no use and now all your call centres are closed, so how am I supposed to get this fixed, my services cost a lot of money to not be able to use them

  • Shazia5Khan SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia Please help me to sort out issues with VPN access. I am a NHS consultant trying to report from home but can’t connect consistently into work! It should not be this difficult.

  • itsmats86 MJS (@itsmats86) reported from Garforth, England

    @virginmedia I’ve been trying to get in touch to cancel but not getting anywhere. Please get in touch.

  • sameer_shxh Sameer (@sameer_shxh) reported from Leeds, England

    @kylemaguire93 Virgin media outage across the whole of UK 😂

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.

  • itsmats86 MJS (@itsmats86) reported from Garforth, England

    @virginmedia constantly poor broadband speed again today.

  • yamu06 Yamu Matarr (@yamu06) reported from Leeds, England

    Are you having issues again #virginmedia

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.

  • girishsolanki Girish Solanki (@girishsolanki) reported from Leeds, England

    @SureshChohan @virginmedia No phone line either , and internet is still down

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s rubbish it never works

  • jasdeepdegun Jasdeep Singh Degun (@jasdeepdegun) reported from Leeds, England

    .@virginmedia I’m sorry but your internet service is absolutely shite 😡

  • 66slick theslickster (@66slick) reported from Gildersome, England

    @virginmedia please , please , please let me cancel my contract !!!!, even on the website it doesn’t give a f—king option Jesus Christ , Branson if I ever see you in person !!!

  • WingedAsarath Charlotte Mather (@WingedAsarath) reported from Leeds, England

    Looks like Virgin Media internet is down UK-wide. And Animal Crossing won't play ball with my phone tethering to visit a friend's island. Guess it's time for a bath until this is fixed.

  • pupandthecrow pupandthecrow (@pupandthecrow) reported from Harrogate, England

    Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise

  • yamu06 Yamu Matarr (@yamu06) reported from Leeds, England

    @virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • clairerosalind1 Claire Dolton (@clairerosalind1) reported

    @virginmedia I just rang customer care re my earlier tweets today - I cancelled my service 13 December by letter and am still getting billed. No human response / I was sent a link to pay new bill! Immoral company!

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @DianedmDixon @vmbusiness hello, I am sorry to hear this, can you please contact our faults team on this number 0800 052 0800 and then option 1 then 3 so that they can support with this.

  • HannaRetallack Hanna (@HannaRetallack) reported

    @virginmedia Your technician has left a dangerous tangle of wires that stop our toddler’s door from closing and pose a hazard. You then tried to charge us £25 to fix this + then no technician arrived despite us waiting in + you then you charged us £25 for a ‘missed appointment’!

  • ICONCITY3 iConCity /iConSound - Music & iCons (@ICONCITY3) reported

    @virginmedia Awful! All Day!?

  • DyfEv DyfEv (@DyfEv) reported

    @virginmedia how can I get in touch with someone to raise an issue about my (incorrect) bill? Have looked at your website with no joy ...

  • azamm2510 Azamm (@azamm2510) reported

    @vmbusiness never join this business, complained to ofcom, they will take care of them and their behaviour with customers

  • JaneBrooker5 Jane Brooker (@JaneBrooker5) reported

    @virginmedia I have been on WhatsApp since 10:30 this morning. I completely understand when companies are experiencing busy times but this is beyond extreme. I have not reached a satisfactory conclusion and have no option but to cancel my VM contract even if it means at my expense.

  • Barney666Simon Barney 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Barney666Simon) reported

    @virginmedia So @virginmedia we meet yet again 😞😔 You asked for an update…. Here it is: STILL NO CHANGE with this issue 🤬😡🤬😡 C’mon for God sake sort this 💩💩 out PLEASE. Could well be considering @SkySports next year when contract expires 😡

  • Marley__4 Marley (@Marley__4) reported

    @virginmedia my wifi hasn’t been working all day I have unplugged and plugged in many times, help

  • m_orchard_webb Martin Orchard-Webb (@m_orchard_webb) reported

    I'm switching broadband to Virgin. The install scheduled for 4 Apl, on 3rd they deferred to 18th. Virgin handling transfer from Sky have now disconnected Sky broadband. So 2 weeks without broadband. The help desk just stonewall. Im getting nowhere. Not a good start #virginmedia