Virgin Media outages and service status in Wetherby, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wetherby, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received Apr 20, 8:53 PM GMT+1.
- Wi-fi (38%)
- Internet (31%)
- TV (25%)
- E-mail (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Wi-fi | 5 days ago |
|
Harrogate
|
Internet | 5 days ago |
|
Leeds
|
TV | 10 days ago |
|
Leeds
|
Wi-fi | 11 days ago |
|
Leeds
|
TV | 15 days ago |
|
Leeds
|
Internet | 16 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Fat Joe (@Ash_worth) reported from Leeds, England@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
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GARFORTH WHITES WAKEY 1970 ALAW (@mmwgreen) reported from Kippax, England@virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏
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denise downham (@downhamdn) reported from Great and Little Preston, England@SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service
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Md Yuzaiful Md Yusof (@Yuz6Yusof) reported from Leeds, EnglandHaving been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp
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Stacey Mcintyre (Sam McIntyre) (@19stacey83) reported from Swillington, England@virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband
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antony piper-jones (@antonroid) reported from Leeds, England@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Phil Hicks (@Neolawn) reported from Leeds, England@virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.
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GAMA (@GAMA_Leeds) reported from Gildersome, England@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia They came back at 10pm ish. Was there a National outage?
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Claire Gomersall (@ClaraGomer) reported from Leeds, England@virginmedia A fault, however, the router was “updated”.... Worked okay for a couple of weeks, then went back to being out of sync / tinny sound I thought it may have been down to my Gramps TV - but I bought a new TV and used the FireStick on there - but still issues!!
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Will Gordon (@camelsbestmate) reported from Thorner, England@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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Tom Lawlor (@trlawlor) reported from Leeds, England@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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Phil Turner (@philter66) reported from Leeds, England@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Claire Gomersall (@ClaraGomer) reported from Leeds, England@virginmedia Yes, tried it. For the past year. Unless you’re paying top dollar for fibre optic, the service is just shocking! The wifi strength is naff - trouble connecting in a room next the it. And streaming on the FireStick - can’t watch Live TV and all the videos out of sync with audio!
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Marie MIllward (@mariemillward) reported from Leeds, England@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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SvP💙💛 (@SophieVPeel) reported from Leeds, England4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
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Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England@virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist
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super pablo (@pablo_hescobar) reported from Leeds, England@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire (@Claireonj4) reported@virginmedia my Dad has been a new customer for 2 weeks, the internet has only work for two of those days so far, engineer failed to solved the problem now I can't login to the app to book another slot! Shambles!! Need someone to contact us to cancel asap.
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entrustTMF (@entrustTMF) reported@Oldbloke74 @virginmedia I have to admit the bloke on the call centre helpline was really nice and helpful but the problem was he seems to just have been making up stuff to make me happy with what I heard as what he said and what has actually happened aren't even close to being in the same postcode 😢
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mancs boi (@DjmarkieT) reportedI will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!
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Steve (@TykeSteve) reported@keithapearson @virginmedia That must be for the orange idiot??
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Kathryn Barrow (@kathrynbarrow) reported@virginmedia When will the broadband and TV issue be sorted in KT2?
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Katie Stevenson (@GlitteringAngel) reportedTell me, @virginmedia, how many people do I need to speak to before you make me (a longstanding customer) feel as valued as a NEW customer!? Coming to the end of contract and doing the same merry dance thatbwe always do, trying to get a decent deal!
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BigF (@Bigg_F_) reported@virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.
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John James (@_kimosabe_) reported@virginmedia absolutely disgusting Customer Service I’ve been told for 3weeks HBO max is free with TNTspots only to just been told it’s not now unbelievable service I have it in writing and verbally been told it’s free
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Cameron Conner (@RadioCammy) reported@virginmedia hi I’d like to lodge a complaint about your shocking customer service how do I do this ?
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mrpinkcat (@Misterpinkcat) reported@virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers