Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
TV | 2 days ago |
|
Leeds
|
TV | 3 days ago |
|
Leeds
|
Internet | 3 days ago |
|
Leeds
|
Wi-fi | 5 days ago |
|
Leeds
|
Wi-fi | 7 days ago |
|
Leeds
|
TV | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Hoppywba (@hoppywba) reported from Leeds, England@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Marc Rigg (@Aletdownofstate) reported from Leeds, England@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Dean Westnutt (@D1e9a7n8o) reported from Leeds, England@richardbranson How about you “race” to improve your shit Virgin Media services
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Liam (@Liamstead13) reported from Leeds, England@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.
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Dean Westnutt (@D1e9a7n8o) reported from Leeds, England@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Hoppywba (@hoppywba) reported from Leeds, England@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Lauren 🧚🏻♀️ (@laurenemily234) reported from Leeds, England@virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help
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Hoppywba (@hoppywba) reported from Leeds, England@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.
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Stephen Sunderland (@ste_sundance17) reported from Leeds, England@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Hoppywba (@hoppywba) reported from Leeds, England@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix
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Stephen Sunderland (@ste_sundance17) reported from Leeds, England@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England@virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.
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Emma Harvey (@em606) reported from Harrogate, England@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Marc Rigg (@Aletdownofstate) reported from Leeds, England@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Liam (@Liamstead13) reported from Leeds, England@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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loveslimited (@loveslimited) reported@virginmedia me and my housemates have been experiencing incredibly slow wifi for the last two weeks which very frustrating when we are trying to do zooms etc. As we are paying premium could you fix this asap please?
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KALINATEX (@KaliKalinatex) reportedCould you please tell me if you have service on N8 7NX? London @virginmedia
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Vicky (@McglynnVicky) reported from Ashton-under-Lyne, England@virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre
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Paul Stephen (@PaulTamplin) reported@virginmedia Would this be easier if someone called me rather than have my issue plastered across social media?
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Saam Hamidi Watts (@saamac) reported@HarrisonHolland @virginmedia ********* mate, happened to me last year so sacked them off and bargained a saucy deal with @SkyUK .. will never go back to them, always a nightmare to deal with. Hope you get it sorted 👍🏼
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Jussy (@justinalake) reported@virginmedia I have been trying to cancel my subscription. I sent a recorded delivery letter dated 28th Jan., but heard nothing back. Managed today to get through on the phone after several attempts. The person I spoke to couldn’t cancel it. Told to ring back after 6 pm.
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Pauzeradio - Reggae Vinyl Shop (@PauzeRadio) reported@FSBKent Its been an ongoing issue since I have lived here, the pandemic just has made it more noticeable! The amount of times I have wasted on the phone to virgin media about it is unreal!
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Richard Adams (@Pogit) reported@virginmedia Well that’s not true I’m always getting emails,text and calls from VM authorised third party “customer” surveys who just happen to have the ability to upswell an existing contract.
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Chelsea (@chellls) reported@virginmedia There’s no point calling, I’m sure your systems will be down again & we still won’t be able to cancel. It’s not really a suitable time to call, my dads the account holder so you have to speak to him and he works 12-14 hour night shifts. I think he’d rather get his sleep in.
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Sam Morgan Moore (@sammorganmoore) reported@virginmedia bs78.. terrible connection today? :(