Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia when u going to fix my net and TV it been down for 12 Hours no TV channel and net I pay £88 month
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia Internet is back but patchy. My Cisco VPN for work has been disconnecting and reconnecting periodically all day as the service fluctuates. Luckily I've been able to work around it for now, but it does concern me as I have some very important international meetings coming up.
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Mike Sunley
(@4everrail) reported
from
Harrogate, England
@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Naomi R Carlisle
(@Nomfosse2011) reported
from
Leeds, England
@virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀
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Gurdev Singh
(@GurdevSingh456) reported
from
Leeds, England
@virginmedia fix the bloody internet already 😡!!
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Nick
(@MrNickWalker) reported
from
Leeds, England
@virginmedia Hi, no nothing listed but keeps slowing down.
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Warwick Andrews
(@wozandroos) reported
from
Leeds, England
@TomHuelin1 @virginmedia @vmbusiness Been ‘unstable’ all day ... in home office & home #frustrated
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia The page for this is broken again and won't let's us access it. We get the "oops this page is broken" error.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia Are tv services down in Leeds 9 area. Been going on and off last 2 days
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia Hi, no it's been saying everything is fine since the last time I was able to access it (as you can see from my initial tweet the webpage was also down and inaccessible during the main outage last night)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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fifaaa
(@afifaaaa21) reported
@virginmedia your web chat services aren’t working, your phone lines throw customers in a loop and get hung up on and your online service checker keeps telling me there’s a problem in my area and to check back in 24 hours when this has been going on for months
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Misfits World 🎮📸🕹🎦
(@MisfitsWorld20) reported
@virginmedia Thanks for the help too
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Tasha
(@natashaoconnor0) reported
@virginmedia I called the number again just now and apparently the service will be restored by 6pm. Why that wasn’t on the webpage or text to me as per request or why the man couldn’t help me unless I provided bank details is beyond me.
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Jace Da Face (Blue TICK)
(@Jacedafaceis) reported
@youfibre @Daily_Record Yeah please hurry up and get me online so I can stop paying a stupid amount to virgin media. Lol
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Tracey Youngs
(@tracey_youngs) reported
@virginmedia I see communication is just as poor on here
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Tracey Youngs
(@tracey_youngs) reported
@virginmedia I have spent 2 hours trying to speak to someone in your company this morning to do something I should be able to soon,one but you insist on making me talk to some so you can 1) convince me to spend more or 2) give up and go away and remain your customer paying exorbitant fees
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Climate Heroes 🌍
(@climate_heros) reported
@virginmedia 😡 refunds available while Virgin Media Broadband network is down? Surely there should at least be a discount on people's bills who aren't getting the service the pay for. #virginmedia #refund #virginmediadown
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John Warmisham 🇺🇦
(@CllrJWarmisham) reported
You get a text from @virginmedia to say problem resolved, when it isn’t. You phone and you get a message to say they’re still working on it. Absolutely pathetic. 4 days without landline which is used for constituents to contact me. Unacceptable.
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Lex Rokoua
(@LexRokoua) reported
@virginmedia I hope you listen back to that call recording and educate your employees about customer service rapport!
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Alex Godber
(@Alex_Godber) reported
@virginmedia Yes we did, we were told we would get a router within 48 hours. We asked for email confirmation as we've been told this before but never received one. When we didn't get confirmation again we called back and were given a tracking number for the parcel delivered without the router