Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Leeds |
TV | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Harrogate |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
-
👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
-
Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
-
Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
-
Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
-
Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
-
John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
-
spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
-
Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
-
Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
-
Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
-
jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
-
Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gaz
(@LTFC_Gaz) reported
@virginmedia is there an email address I can use for an issue with wifi signal? I've tried the what's app chat but it's not working right now.
-
Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl any luck getting compensation from @virginmedia for the Internet outage - fault F010447776? I tried but they said not eligible as it didn't fit the criteria! Lol
-
Ian McWilliams
(@macaz1977) reported
@virginmedia Hi, im chasing up on an issue i have had. I am still waiting to hear back from VM and its been over a week. im getting passed about again and getting absolutely nowhere. please can someone help me.
-
twopointslost
(@twopointslost) reported
@Davidrwkellett @virginmedia Yep it’s huge but don’t seem to be doing much about it. I’m leaving them as soon as I can the customer service just trots out the usual rubbish but don’t actually do anything. I’ve no idea how to get any help with it.
-
Indigo Greens
(@Indigo_Greens) reported
@Simon_ster @virginmedia 48 hours I have been trying to cancel for... on WhatsApp as this was Virgin's suggested way to cancel! 48hours!!!!! Keep getting asked "are you sure?" Over and over again. 😫💛
-
Simon
(@Simon_ster) reported
Hi @virginmedia what are your contractual and regulatory obligations to customers that want to cancel? I've been ignored for more than 24hours and cannot keep committing time to your terrible service.
-
Emily Rogers
(@emallsy2k) reported
@virginmedia … I have a router and tv box installed (delivered yesterday) but no internet or tv services and no one seems to be a) bother or b) able to help me. I just get put on hold and then cut off. I just want someone to help me get the services I’ve requested. Is that too much?
-
Jay Ward-Carroll #FBPE #RejoinEU
(@JWard_Carroll) reported
@virginmedia This reply is completely irrelvent. I am not taling about MObile pricves, but the price for my broadband, tv and landline...you didnt even read the tweet, just gave some pre-parared answer, this means I'll be leaving @Virginmedia after being a customer for almost 20 years.
-
Mike Appo
(@MikeAppo) reported
@virginmedia I am still having the intermittent problems with my WiFi! I was told the work was being doing 24th Feb-2nd March! Can you check if it was completed please
-
Giselle Leeb 🐰
(@GiselleKLeeb) reported
@DBulbeck @virginmedia I thought 2.5 was bad!