Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 12/06/2025 00:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomHarrogate Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • louiseemmaheap Louise Heap (@louiseemmaheap) reported from Leeds, England

    @virginmedia can someone please help me with this?

  • DannyJBennett Danny Bennett (@DannyJBennett) reported from Gildersome, England

    @virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia down again

  • HoodElegance_ Miss Simmons (@HoodElegance_) reported from Leeds, England

    @virginmedia my internet has been down for some time now, this really affecting me completing my work

  • chazpr Charles R (@chazpr) reported from Leeds, England

    @virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider

  • henocookie Henry Cookson (@henocookie) reported from Leeds, England

    @Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins

  • aimeereynoIds Aimee (@aimeereynoIds) reported from Leeds, England

    @virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia is there a problem with internet in Leeds 17 area??? My internet hub has been disconnected and reconnected about 10 times for the past 5 minutes .

  • Shazia5Khan SK (@Shazia5Khan) reported from Leeds, England

    @virginmedia been on the phone for an hour trying to sort out my broadband issue. After an hour got put through to gadget team and now cut off! This has been going on for months. Really unimpressed.

  • shaunyp8471 Shauny P ♈️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽️ 🎶 (@shaunyp8471) reported from Leeds, England

    @virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!

  • awswain Anthony Swain (@awswain) reported from Leeds, England

    @virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.

  • stevem2009 Steve Matthews (@stevem2009) reported from Harrogate, England

    @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    @virginmedia No I haven't, it's happening daily. Do you know what the problem might be?

  • leondas Leon Das (@leondas) reported from Leeds, England

    @virginmedia Down again

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @munrobasher @virginmedia Then you're very lucky, I've had problems for years Unfortunately they're the only service offering more than 6mb\s in my area, so I'm trapped, hostage to their shitty service and appalling customer service. You're free to live by your own experience, I'm going to tell my story

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic

  • DeanBray1 Dean Bray (@DeanBray1) reported from Leeds, England

    Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johnpearson44 you only live once (@johnpearson44) reported

    @virginmedia On phone Wi-Fi hub could you send one and if two turn up I’ll send one back need it sorted today been with no Wi-Fi since Friday and I’m paying for this service cannot use Netflix/Amazon /Apple TV which I’m paying for too and cannot use

  • chrisspurs96 ChrisWoodsy (@chrisspurs96) reported

    @virginmedia Maybe that should of been thought about when install was booked as a new customer? Never had virgin before! I assume I will be compensated for a the services I’m being billed for but not receiving for another 2+ weeks!?

  • Gram7070707070 Gram (@Gram7070707070) reported

    @virginmedia And no reply, of course from the company who are once crowned as the worst in the UK for customer service

  • shivapbs Shiv Bhatkal (@shivapbs) reported

    @virginmedia Very poor customer service, my broadband was down and when i called customer service instead of fixing the problem, the agent just hung up on me.

  • CliveWarren19 Clive Warren (@CliveWarren19) reported

    @virginmedia just a simple question…..why do you use Yodel? You must receive so many complaints etc about their service?! Why not use another delivery firm. Is it solely about cheapest is best for you because if that’s the case it really is not. Yodel are the devil incarnate.

  • TheFMofficer | Stevie | 🇬🇧 Corruption is Cancerous 🇬🇧 (@TheFMofficer) reported

    @Ofcom As a communications company - I have continually found it almost impossible to actually chat with someone online from @virginmedia without having to jump through a hundred hoops to the point it makes me physicsally ill when I have to communicate with them regarding problems.

  • annwitbrock Grateful for the 😷 you wear 💉x4 (@annwitbrock) reported

    @JudithLewis @VodafoneUK Agreed, @virginmedia too. Far too soon to be turning off the broad coverage that many people on older devices will rely on for a few years to come. It is wasteful pollution to force people's hand on hardware updates, especially bad when their budget is tight.

  • Davidrwkellett David Kellett BSc (@Davidrwkellett) reported

    @virginmedia day 4 with no internet and another pushed back fix time. Worst of all, a change to my account was made after my wife rang up to try sort it while i was working. A change that increased my bill, was not asked for and could not be applied without my permission! O dear.

  • arts3lab Nico (@arts3lab) reported

    @virginmedia my router is stuck with the two green arrow flashing. It's been doing that for more than 20 mins now, all while in a customer call! What's the problem and the solution?

  • GrumpyPandaF1 John (@GrumpyPandaF1) reported

    Sorry @virginmedia,but as a Customer of over 20 Years,I won't be for much longer with your £15 a Month Price increase! I know costs are going up for all Business's/Companies at the Moment,but there is no justification for it increasing that much sorry! Divorce Papers in Post!