Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Wi-fi | 1 day ago |
|
Leeds
|
Wi-fi | 3 days ago |
|
Leeds
|
TV | 12 days ago |
|
Leeds
|
TV | 12 days ago |
|
Leeds
|
Internet | 21 days ago |
|
Leeds
|
Internet | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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David McCormick (@DavidTMcCormick) reported from Harrogate, EnglandThanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Jim Johnson (@jim_johnson24) reported from Leeds, England@virginmedia would you text to tell a customer there are payment issues?
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Chris Broadbent (@Fernoxchris1) reported from Leeds, England@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandJust seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Dave Jackson (@davejackson16) reported from Leeds, England@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Dave Jackson (@davejackson16) reported from Leeds, England@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia are services down in HG1?
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Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Gilson (@Chloow_) reported@virginmedia I’ve tried 7 times today to get through to someone to cancel my virgin packages as I am moving to an area you do not cover and have been cut off every time! How else am I supposed to cancel??
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Clive (@Marrazzo123) reported@benjamincohen @jimconey @virginmedia Awful company.
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King42 (@The_FixItManoz) reported@virginmedia need help please
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Stu Prescott (@sprescott16) reported@virginmedia your intimidation tactics are disgusting, not once have you tried to call me to discuss this alleged unpaid bill, neither your disconnection team or billing team cannot help, how is that possible?!
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Womble (@afcdon1) reported@virginmedia I live in KT10 and I'm getting virtually no speed at all since December. Should be getting 200Mbs. I have an outstanding complaint from January which has not been responded to and your technical support is refusing to send out an engineer. What am I supposed to do?
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3lawe (@ali_attalla) reported@virginmedia fix my internet. ive been waiting since 30th of January.
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Jon Shrimpton (@JonShrimpton) reportedWell, @virginmedia .... it's kind of encouraging that your replies on social media are as efficient as your communication on the website's customer service. Been holding for a little over 4 hours on the website, now!
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Kieran 👉🤪 (@UD_Kieran) reported@virginmedia get a grip it's been 3 weeks of horse **** WiFi cos your workers aren't doing **** to "Improve the service" they're making it even worse than it is rn
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Karen L (@yecalk) reported@virginmedia I would like someone to help me with this but I was told there is no way for me to log an official complaint?
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Womble (@afcdon1) reported@virginmedia I live in KT10 and I'm getting virtually no speed at all since December. Should be getting 200Mbs. I have an outstanding complaint from January which has not been responded to and your technical support is refusing to send out an engineer. What am I supposed to do?