Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Daniel Rawson
(@drawsonleeds) reported
from
Scarcroft, England
@virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Jacqueline
(@Cole63Jacqui) reported
from
Harrogate, England
@virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Clark
(@gavdaddi) reported
@virginmedia #CustomerService #poorservice for the second time this month it appears that your broadband service has failed completely in the GU25 area. No notification of issues and even when you register a fault online when you check back it says you have not! #dishonest.
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WRESTLING
(@jawaid_mr) reported
@virginmedia it says on your virgin Twitter page the link what you sent me last night it says keep it on for 24 hours then would I get the full signal bars yes or no
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WRESTLING
(@jawaid_mr) reported
@virginmedia ok nat but I can’t call you on twitter because it doesn’t have the video call 📱 😮 do you think in future the Twitter will do video calls so we can be to the virgin customer service
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LDH Marketing
(@LDHMarketing) reported
@virginmedia Yes I logged on, ran the tests, switched TiVo off. Waited. Ran tests again. My TV is working. All was working when I went to bed last night. It's not worked since I switched on this morning. And WiFi shows medium signal even though I'm 2m from the hub in the same room.
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Adam Porter
(@ap3489) reported
Hey @virginmedia why does your service status say there's no issues but when I phone you it says there is one? Is it to avoid having to pay out for loss of service. Internet has been almost unusable all week.
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Kelly 💙
(@kellons70) reported
@virginmedia Is there a problem with the phone line in CR2 9 area as no dial tone. Can you check please.
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Nathan
(@Cyanotle) reported
@ProbablysaneOG @virginmedia Just to be clear, only started happening yesterday or the day before? I'm curious as my service status says everything is fine (as usual).
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graham littler
(@adelwire) reported
@virginmedia But how long does something like this take to do? If I was a new customer today, how soon would a new contact for that person be up and running? Can any of my followers who are with VM answer that last question. Does anyone have RBs email address?
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Hayley Lawrence
(@hennessy_hayley) reported
@virginmedia I am getting really angry with your service! I left you and went with @skytv and my god you are just confirming that I will never use your services again! I am STILL waiting for my £100 refund! I have sent a letter with details on the 9th February and I am STILL...
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LondonHayden
(@LondonHayden1) reported
@standardnews Virgin Media Internet still down after 4 days!