Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Harrogate and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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susan Cummings
(@suzyliha) reported
@virginmedia I was on the phone for over 90 minutes earlier today sorting it out for my dad, my question is, how many more vulnerable and or elderly customers are you doing this to who have no one to help them? They'd just pay because they need a phone line.
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⚫ Tony Clifton
(@bobbychariot) reported
@virginmedia Thanks. Only ever been at one address for whole 15 years but when I was acutely ill the credit union down the road collected my disability benefits and paid the bills until 2019 when that service shut by government cuts - engineer was sent to collect kit from there...
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jimmy
(@jimmysteamboat) reported
@virginmedia Genuinely amazing how nothing has worked since i signed up. Late delivery, wifi doesn't work, account apparently doesn't exisit. Utterly amazing
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russell lehman
(@russelllehman2) reported
@virginmedia John, hopefully, a new email receipt is being sent within the next 24/48hrs which should detail the correct amount and my bill at the end of the month should be correct. Errors in charging for volt and a house move installation charge we’re on the bill.
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susan Cummings
(@suzyliha) reported
@richardbranson @nicolareindorp @Crisis_Action I'm appalled that virgin media, under the guise of changing fibres ( whatever that means) are disconnecting landlines then charging customer's £35 to reconnect! My 84 year old dad & the 78 year old mother of a friend has had this happen in the past week! Get it sorted Branson!
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GMR
(@GMR2402) reported
@virginmedia There is now, estimated fix is tomorrow! Never had an outage once with Sky. Broadband is horrendous in the house also, drops out daily. How can I cancel?
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Stuart Macey
(@stuartmacey) reported
@virginmedia Promised a call back, but this didn’t happen. Clearly as a communications company this shouldn’t have been a problem. Tomorrow I will contact EE to see if I can return to them. I will also take my 2 virgin mobile, broadband and tv to another supplier.
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Oakdin Clinic
(@OakdinClinic) reported
@virginmedia Ultimately as a customer I want to speak to a manager about this. I don’t want a web chat. Two failed engineer appointments in one week deserves that.
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Stuart Macey
(@stuartmacey) reported
@virginmedia Over to you Virginmedia to resolve the issue.
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Stuart Macey
(@stuartmacey) reported
@virginmedia why did I ever sign up for your services. You failed to port a number over and then you customer service agent told me I had done something wrong. She then lied to me about sorting it out just to get me off the line and now my number has been disconnected from EE.