Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 02/02/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomHarrogate Phone
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Internet

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!

  • LaurenAxox Lauren Amy (@LaurenAxox) reported from Leeds, England

    @virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • beccaAjones Becky Williams (@beccaAjones) reported from Gildersome, England

    @JonesMartyn @virginmedia It’s crap 💩

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness

  • DClark_Bland Daniel Clark-Bland (@DClark_Bland) reported from Leeds, England

    Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!

  • KevinHylton1 Professor Emeritus Kevin Hylton PhD (@KevinHylton1) reported from Leeds, England

    @virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported from Leeds, England

    @virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia

  • tinytinatea Tina Leslie (@tinytinatea) reported from Leeds, England

    @virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont

  • mattrushbrooke M@ (@mattrushbrooke) reported from Thorpe Willoughby, England

    @danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Oogsie Jonny Powell (@Oogsie) reported

    @virginmedia No change. The WiFi does seem to vary a lot though. Last night it was up to 120mb, but is back down to 0.6mb this morning despite me sitting next to the router and only using 1 device

  • edengem Eden Gem (@edengem) reported

    @virginmedia Hi again - can anyone help. No email and I need to download a form. Currently on the line but got disconnected so trying again!!

  • greek_steve Steve 🇺🇦🇨🇾🇬🇷🇬🇧 (@greek_steve) reported

    @virginmedia it seems impossible to speak to a human being!!! I have received a bill via email and yet when trying to login to see why the bill is almost double the usual amount it tells me my email address is incorrect!! How can I talk to a human being please???

  • AndyOsira Andy Osira 🇺🇦 (@AndyOsira) reported

    @virginmedia just had an awful experience with your bot texting me from +44 7533 051809. I wish to complain. Can you help?

  • KaitlinSiddiq_ ksid🌸 (@KaitlinSiddiq_) reported

    @virginmedia This is my 4th call, each lasting over an hour. The 6 different people I’ve spoke to have said: 1) no problem moving early, just plug your boxes on and it will work and automatically activate 2) the old acc hasn’t yet disconnected it will work by midnight once this has happened

  • edengem Eden Gem (@edengem) reported

    @virginmedia Hi - how do I send a tweet just to you so I’m not publicising where I live? I now have internet on my iPhone but not my desk pic fir some reason pkys I cannot get emails on pc due to error. I’m paying extra for my service via Homework’s which I was told gives me priority support

  • HappydaysBarry Barry Scott (@HappydaysBarry) reported

    Why is my #virginmedia & internet not working? @virginmedia

  • bearz1066 Merv - La! Baron of Hastings in the Cinque Ports (@bearz1066) reported

    @derrickca @virginmedia Our broadband, TV and landline with @virginmedia have just gone down again! I’m told it might okay be 19:40 today if I’m lucky. I pay over £100 a month for this 😡 #VirginMedia

  • saima0609 super woman (@saima0609) reported

    @virginmedia I downgraded my packed to £57 back in January, but I am still getting over charged every month! I have to call customer care every month and explain the story ( call and waiting usually last 1.5 hours) and then get credit… it has been 8 months my account has not yet been fixed!

  • KaitlinSiddiq_ ksid🌸 (@KaitlinSiddiq_) reported

    @virginmedia I’ve moved house and was told I could ‘self install’. This was due to happen on 19th sept however it was brought forward to 15th sept which I called to advise. We now have no connection working, the old acc has been disconnected and you aren’t able to help me get my new acc on