Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Harrogate |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Harman
(@HarmanAlexander) reported
@virginmedia hello, we're unable to find out how to contact you about issues with our router. Your support pages are leading us in circles and the "contact us" link sends us back to the support home page.
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Nessisbest
(@nessalove71) reported
@virginmedia we’ve had no internet for almost a week , booked an appointment for an engineer to come fix it , told if we didn’t attend we’d have to pay £25! Well they didn’t turn up to fix it , so do we get the £25 , not good enough at all
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Dannyj77
(@Dannyj771) reported
@virginmedia Hi I need help from support with my internet/Broadband
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David Miller
(@djmdulwich) reported
@virginmedia Second, there’s a message on the sales line asking to call back during ‘operational hours’. But no clue when they are - am I supposed to guess? This is hopeless! I am trying to become a new customer - why do you make it so difficult
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SCL411
(@SCL411) reported
@virginmedia broadband issues in KT12 area again. Hub keeps disconnecting and reconnecting. Speeds appalling. So glad @BoxBroadband are almost done with their rollout in my area. Will be jumping ship after 14 years with Virgin as soon as their service goes live.
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Tony
(@Tony84849354) reported
@virginmedia internet has been slow past couple days in the B33 area. what's going on ? when will it be fixed ? are you going to compensate for loss of work since i can't do it without reliable internet ? fix your sh1t fgs
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Karen Wheeler
(@KarenWh66016596) reported
@virginmedia absolutely disgusted with the service. Breach of contract, break of GDPR and nobody to take ownership after over 5 hours on the phone to your contact centres. 5 days service has resulted in you increasing my contract without authorisation from myself! Sort it out!
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Ben Page
(@benjamin1_page) reported
@isobelrutt @virginmedia Hi. You may find you have been cut off by Virgin media and transferred to an IP phone. God help us if we require contacting the emergency services during a power cut.
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Slim Gaming
(@SlimNasty2013) reported
Please @RishiSunak when @virginmedia start's crying for a government bailout, please don't they are the WORST company of 2023 IMO and do not deserve support from the tax payers who they've fleeced for years!
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Ben Page
(@benjamin1_page) reported
@SCL411 @virginmedia @BoxBroadband Likewise cannot wait till TOOB complete installation in Southampton totally appalling service from Virgin