Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 01/24/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Internet

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Sure, but can the problem be looked into please? Still no improvement

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia are services down in HG1?

  • MichelleTownhil Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England

    @virginmedia can you advise me if there is internet issues in LS17 till the 28th?

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England

    @DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...

  • davejackson16 Dave Jackson (@davejackson16) reported from Leeds, England

    @virginmedia It would just be nice to have the service I pay a lot of money for 😡

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Leeds, England

    @virginmedia would you text to tell a customer there are payment issues?

  • Ray_Stubbs Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England

    @virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!

  • DavidTMcCormick David McCormick (@DavidTMcCormick) reported from Harrogate, England

    Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • Surgeonsanj Sanjay Verma (@Surgeonsanj) reported from Leeds, England

    @virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulrussell90 Paul Russell (@paulrussell90) reported

    @virginmedia having trouble contacting someone to resolve an issue with my broadband. Would like to cancel now. Can someone get in touch here to help with this?

  • earlofnorksWHU adz (@earlofnorksWHU) reported

    @virginmedia you are a dog **** company charging extortionate prices at a time when everyone is feeling the pressure!! Do better, charge less!!

  • traymca traymca 💙 (@traymca) reported from Worcester Park, England

    Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

  • DavidMi25998616 David Middleton (@DavidMi25998616) reported

    @virginmedia Why is it, every time we have an outage, you can never can tell us what it was and what caused it. ie, negligence, substandard parts and equipment or cyber attack?

  • keefjennings Keith Keef Jennings (@keefjennings) reported

    @virginmedia Why apologise you don’t give a rats arse about your customers… worst company ever

  • StealthDavid Stealth David (@StealthDavid) reported

    @Phil_86_Collins @virginmedia Been dealing with this all day so far spoke to 5 people all didn't understand very well. I just want to know why I'm paying £57 for 1 GB broadband when website says £50... I'm really mad I'm going to cancel once my contract is up at this rate. 16 years I have been with them.

  • London_gooner Yorkshire Gooner (@London_gooner) reported

    @LeePartridge16 @virginmedia Find a cheap new deal with a competitor, threaten to leave and they'll come right down in price if you're a good customer. I'm only paying £1 more a month than 2 years ago. If I'd accepted price rises I'd be paying £30 more a month by now.

  • Shiique matt (@Shiique) reported

    @virginmedia my internet is back but the connection is incredibly poor - I haven’t been able to work for about a week now in addition to area problems a few days that required maintenance, please help - what is going on :-)

  • IK78606 . (@IK78606) reported

    @virginmedia help me. My internet is still down. I can connect but I can’t access internet

  • London_gooner Yorkshire Gooner (@London_gooner) reported

    @LeePartridge16 @virginmedia I've twice renegotiated my deal and I'm only paying £1 more a month than 2 years ago. Find a cheap new deal with a competitor, threaten to leave and they'll come right down in price in my experience.