Virgin Media

Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wetherby, City and Borough of Leeds, England 11/27/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wetherby, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Harrogate and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrogate Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I am absolutely fuming I’ve just called your customer services spoke to somebody who clearly didn’t have a clue what they were doing he kept saying that there was no Internet connection between the TiVo box on the TV that’s why I can’t watch Netflix

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks

  • RuthBilhamArt Ruth Bilham Art (@RuthBilhamArt) reported from Leeds, England

    @virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia I called your call center to get help regarding @NetflixUK problem watching via TiVO box I’m have to reboot every day for past 2 weeks in order to watch Netflix. I explained this and I was told can I call back tomorrow 😡 Bad customer service.

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠

  • debbi_kelsey DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution

  • ste_sundance17 Stephen Sunderland (@ste_sundance17) reported from Leeds, England

    @virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia No I’m not in the areas that are experiencing issues. I live in Leeds it’s been happening every day for the past two weeks I’ve been having to switch TIVO off & it wait for rebooting sometimes it’s twice a day 😡 and he didn’t give me a chance ask callback! I’m fuming.

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    @virginmedia Not the case. When I rang customer service before and asked if my line could have 500mbps i was told it wasn't capable of receiving it yet your online checker shows my street as capable of 500mbps so there's clearly some misinformation or incorrect information

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    @virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.

  • Liamstead13 Liam (@Liamstead13) reported from Leeds, England

    @virginmedia if my router is not working how am I meant to make a phone call from a landline phone

  • laurenemily234 Lauren 🧚🏻‍♀️ (@laurenemily234) reported from Leeds, England

    @virginmedia Thanks so much! All devices are recognising the WiFi but it’s not actually working. There are no lights on the hub 3.0 apart from 2 arrows that are flashing. Service status for my postcode says it’s all good so must be my box. Already reset once :) thanks for your help

  • hoppywba Hoppywba (@hoppywba) reported from Leeds, England

    @EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media

  • MichelleTownhil Michelle Hardman B.A .Esq⚪️ (@MichelleTownhil) reported from Leeds, England

    @virginmedia How can @virginmedia sleep at night. Knowing that There are people with many complex issues and that isn’t enough. I’m trying my hardest but when I get overwhelmed my brain just gets fuzzy and I cannot deal with what could be considered simple tasks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • D2018Mrs MrsD2018 (@D2018Mrs) reported

    @virginmedia how is it so difficult to get a cancellation reversed. My parents have decided to stay with you and we are now on the phone to about the 5th advisor trying to sort this! Waiting on customer relations now

  • JohnGib49909576 John Gibson (@JohnGib49909576) reported

    @virginmedia So who r u and what makes you better from the rest of the sand shifters… no body wants to help they just shift the problem without offering ownership of the problem. Isn’t what ITIL is all about.

  • applepiecharts Kate Thunnissen (@applepiecharts) reported

    @virginmedia Yes that’s what I said- how can you allow an area outage to go on for so long? We’re on day 10 and still not working. Every engineer in the UK should be on it by now. It’s unacceptable. When will it be fixed? We’re getting no information. Which is even more shocking. Why not?

  • JTay1972 JoanneTay1972 (@JTay1972) reported

    @virginmedia No still cannot log in with virgin on browser on o2 priority and it’s says my phone number is not eligible for priority when logging in with 02 .Can you be just a virgin media customer for priority?

  • Mentasrose Alex (@Mentasrose) reported

    I don't know how @virginmedia does it but we went from slightly unstable connection to having an engineer out and now we have a very unstable connection.

  • kayseefantasee Kay O'Shaughnessy (@kayseefantasee) reported

    @virginmedia what a disgusting service you offer!!! My recommendation to anyone is DO NOT USE!!!!

  • Michney Michelle Tierney (@Michney) reported

    @virginmedia They keep canceling because it's an area fault..that happened twice. It isn't the issue. I'm actually so annoyed.

  • LucyInDisguise Bamaste 🙏 (@LucyInDisguise) reported

    Wtf is going on with @virginmedia just now? WiFiless all week? Coolcoolcool

  • JohnGib49909576 John Gibson (@JohnGib49909576) reported

    @virginmedia @O2 @peterkay_co_uk Why dont you help like your meant too, thats your job isn’t it, no

  • duke_olaf DÏE BLUE BARON (@duke_olaf) reported

    @virginmedia @O2 @peterkay_co_uk App doesn’t work at all can’t login and then login and and rinse and repeat what’s going on