Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wetherby come from postal codes LS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Pudsey, Wetherby and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Pudsey |
Total Blackout | |
| Leeds |
Wi-fi | |
| Wetherby |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
-
Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
-
Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
-
Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
-
peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
-
🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
-
Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
-
Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
-
Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
-
Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
-
Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
-
James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
-
Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
-
Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
-
James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
-
Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
-
Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
-
Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
-
Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
-
Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
-
James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
KD
(@KDclusterfluff) reported
@poru3y @virginmedia I'm in North London so it seems to be widespread. Been having issues since first thing yesterday, so I've already used a lot of my mobile data to work on Friday (was fine for checking emails and accessing the cloud but no good for meetings). Sorry about the extra exam stress!
-
Melissa
(@alexoo_meli) reported
@virginmedia The internet is just awfully slow
-
Paul Kelleher
(@PaulKelleher4) reported
@virginmedia site says they have no problems in Stockton, yet when I ring they have 'found the problem' , which will be fixed 'by 4pm'. Happy Saturday night - will I get any refund on my ever increasing bill?
-
Ash 2X3
(@ash2x3) reported
**** ISPs in general but virgin media in specific
-
Marc Jacobs
(@Marcjacobs1994) reported
@virginmedia completely awful service lately debating on leaving
-
Ronan Barton
(@Ronan_Barton) reported
@andyc_plymouth @virginmedia My mum has had the same issue… for over a year. Nothing ever gets done….
-
KD
(@KDclusterfluff) reported
@kangaossie @virginmedia I tried to send a complaint online. Says it's "easy and convenient" yet all the links to the online complaints form are *conveniently* broken. I can ring them during my work hours or send them a letter though 🙄. Great stuff @virginmedia.
-
JuneBee
(@JuneBee6) reported
@virginmedia Yes I spent over 2 hours on live chat with an Agent who tells me I should have activated the card in the UK. I'm in S/Africa so can't! what help to do you have for customers abroad?
-
Marc v5.1
(@yzeethewiseman) reported
@Ronan_Barton @andyc_plymouth @virginmedia Welcome to virginmedia ‘Help’ ...it took me over over 6 months of calls and chasing and telling them what previous engineers had said and done every time a new one showed up and failed to fix my broadband to actually get one engineer who knew what he was doing and fixed it!
-
Vicky Brock
(@vickybrock) reported
@virginmedia trying to move my internet to my new address and no connection. 1st call to customer services I was told to expect a call back in an hr- nothing. 2nd call I was told to expect a call back in 24hrs- nothing. 3rd call I’ve been told 3-5days. I have low hopes 🤬😭