Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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The latest reports from users having issues in Wetherby come from postal codes LS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Harrogate |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Jacqueline
(@Cole63Jacqui) reported
from
Harrogate, England
@virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Daniel Rawson
(@drawsonleeds) reported
from
Scarcroft, England
@virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Runnalls
(@jenrun) reported
@virginmedia Renewed my contract yesterday. Told them I also had a fault with my box. Engineer checked and is faulty but sending the same old set top box that isn’t even compatible with itv hub. Why don’t you allow loyal customers to have a latest box like you do new customers? Will cancel!
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Mojitone 🇺🇦 🇪🇺
(@Mojitone) reported
@virginmedia So I can't help him get in contact with you? That's all we need. Aren't communications what you do?
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Zilvinas
(@Zilvina13722049) reported
@virginmedia Worst company ever.
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Jonathan Weeks
(@weeksjm19) reported
@virginmedia Why am I still getting WiFi drop outs. It’s happening on a regular basis, ever since we had an overnight power cut last month. Done all the tests rebooted etc but it still happens. Is there a problem with the hub? No warning lights come up. This is getting beyond frustrating!!
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Suzy Coops
(@CoopsSuzy) reported
@virginmedia Hi I am still having issues! The box/kit hasn't been delivered and was due last Thursday! I haven't had any notification from yodel that it's being despatched!
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Thomas Thomson
(@thomas_thomson) reported
@Davidm0nty @virginmedia I am in a similar position David, @virginmedia shared my personal information and account details to another customer via email and I’m still waiting to hear from them 18 days later.
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Peter Goodwin 🦐
(@petergoodwin92) reported
@virginmedia All I get when trying to manually connect to Virgin is "SIM Card does not allow a connection to this network" But it should as it is a Virgin SIM and contract
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Audrie Moorhouse
(@Auds40) reported
@virginmedia spoke Friday as had debt collect letter. Acc credited now but not receiving extra as was promised. V not interested in actually addressing complaints even more so as now not with V as not available at new home. U have worst CS. Don’t care if lose customers as another will replace
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Dom
(@baileyda86) reported
@virginmedia hiya, I booked a collection day for one of your agents collect the hub and TV box, can I cancel this? It will just be easier to use collect+ you sent with the packaging.
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Piccle
(@PhilC1984) reported
@virginmedia Why can you not simply switch my broadband speed to the 1gb rate that I am paying for? I'd rather that, than to raise a complaint.