Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Harrogate |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia 1. Had intermittent internet and first called 18th august. 2. New box to try help (which hasn’t) means we only get WiFi in same room as box 3. Had 3 engineers none of which solved the issue but not allowed to cancel as they were over 1 month ......cont
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Calam Smithson
(@CalamSmithson) reported
from
Garforth, England
Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Rosey MacDoo
(@RoseyMacdoo) reported
from
Leeds, England
@virginmedia hi we have a service outage in LS5 again for home broadband, I’m struggling to find the page online to register our interruption of service, can you help with a link please?
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia We now want to leave as I’ve never known such poor service and a company that causes me so much stress and anxiety but not ‘allowed’
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia I raised my complaint months ago and have been calling constantly since and sent the latest one yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Errington
(@MichaelErringt9) reported
@virginmedia There is also the 'human' element to this whole issue and that is I really don't want this played out in public. I will if you continue to insist or you can get a Uk based agent to ring me ( I say that with the utmost respect to your telephone agents and mean that in a no
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BSHLOUT
(@Will_Lewiis) reported
@virginmedia Fix ur Wi-Fi u bottle jobs
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Thomas Austin 🇪🇺#FBPD -SVBEEV-
(@EUtopean) reported
@KateOfTarragon @virginmedia Just last week I commented on a similar tweet by saying Virgin customer support don't appear to kick-in til after you've left. - Only for Virgin CS to reply with a short tweet about how sorry they were that I'd left. #GoFigure
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kush dudhia
(@kushty88) reported
@virginmedia why did you cancel my engineer without letting me know? Appaling customer service...cutting the phone off while I'm being told to "wait" Surely, service degradation, terrible customer service, consec days of no internet are grounds for me cancel my contract...
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Tracy Jacobs 🐱 #RejoinEU 🇪🇺#StandWithUkraine
(@law83692622) reported
@kindon25 I'm sitting in my neighbour's house two doors down and wondering how my phone logged onto their wifi when I didn't know their password. When I checked the network I was still connected to my OWN home wifi @virginmedia 😮😮 two houses away!
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Dog
(@fackrelldog) reported
@virginmedia service is becoming a bit of a joke. The broadband has been flicking on and off for the last 3 days. Impossible to get anything done or watch anything.
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Laura
(@LauraKerr1717) reported
What an absolute shambles the @virginmedia customer service is. Phone calls are frustrating and the WhatsApp chat is the biggest load of bull
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That Guy Max!
(@MadMaxMotoVlog) reported
@nonangrybiker @virginmedia Better new customer deals with EE at the moment, been with VM for 11 years and also considering leaving, they're no longer the best and are coasting on a name now and increasing prices every few months, what happened to fixed contracts?
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Michael Errington
(@MichaelErringt9) reported
@virginmedia I don't know how I can do this without explaining the whole thing, you really need to know the full issue from beginning to end, your customer service agents can only do the job their script tells them too so cannot see the chain of faults here.
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Tina Jessica Page 🌻🌼💛
(@tinajessicax) reported
@virginmedia I know other customers who have had 3 upgrades in the time we’ve had the same slow and frustrating device, where only half the functions we pay for work! We always pay our bill, I’m so frustrated. I am considering leaving when the contract runs out because nobody will support me