Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Tom Lawlor
(@trlawlor) reported
from
Leeds, England
@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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GARFORTH WHITES WAKEY 1970 ALAW
(@mmwgreen) reported
from
Kippax, England
@virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏
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FJG
(@FranNamStyle) reported
from
Leeds, England
My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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GAMA
(@GAMA_Leeds) reported
from
Gildersome, England
@virginmedia I’m not sure about fastest broadband, as I’ve got no service at the moment. LS27
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Simon (LFC) Britton 🔴 #BeKind
(@Daddie_Sy) reported
from
Leeds, England
@virginmedia why is it not working in LS12 area.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Dave
(@djt81) reported
from
Leeds, England
@virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.
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Chris Neal 💙
(@cgsneal) reported
from
Leeds, England
Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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Richard Davies
(@DaviesDickie) reported
from
Upper Poppleton, England
@virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Worsfold
(@simon_worsfold) reported
@virginmedia So had to call for a 3rd time to be told... we will call you. I think since the 22nd when we called to join up it’s been a complete nightmare! I have 2 days to decided to put in my cooling off period.. why don’t you direct message me if you can be of help??
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Jim Morris
(@dwmorris) reported
@virginmedia ******* hell your customer “service” is atrocious!
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Aislinn O'Brien
(@AislinnOBrien1) reported
@virginmedia my broadband install was due on the 22nd. An engineer came round but has not given us the box. We have had no follow up either and are paying for broadband without any service. Were told they would call us to sort it out but still nothing!! This is awful
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N Nayar
(@neerajnayar) reported
@virginmedia #Internet down all day AGAIN!!! Umpteenth time in 2020. Really annoyed #FAIL
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paul kitchen
(@pkitch1) reported
@virginmedia We just know that the errors are mostly critical errors, the engineer just said clearing the errors should work (which it didn’t) and that he’d normally just change the hub for a new one but due to a shortage he wasn’t able to! Where do we go from here?
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Steve Hathaway
(@stevefhathaway6) reported
@virginmedia Can’t you just arrange an engineer to come round and fix it? I have Vern backwards and forwards for 3 months now! It’s really not on.
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Leigh Spurden
(@LeighSpurden) reported
@virginmedia I've been paying for tv services since October and it's NEVER worked. I've spent hours on the phone to be cut off or told to call back another time because the Internet is also down. Today I've been cut off twice and on hold for over an hour total. Help please?!
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Simon Worsfold
(@simon_worsfold) reported
@virginmedia Yeah just done that pointless ! If I get my call back I’m just going to cancel my package.
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Dave Codd
(@Dave_Codd) reported
@virginmedia I didn't know how to do it. I think one of the representatives had renewed a sports package with a new deal and confirmed it. The price is still a little high despite being cheaper than what I was before. Plus my landline doesn't work. Is it possible to reconnect? @Dave_Codd
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phil sergeant
(@philsergeant1) reported
@virginmedia I’m trying to get through the messaging service and each time it’s taken 40 minutes for the person on the other end to get my details and put me through to technical support. Only, 4 hours pass and no reply! I just need to talk to someone about a new router!