Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Harrogate and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James G...
(@Getts89) reported
@virginmedia I'm still getting the same issues
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Dononeilio
(@dononeilio) reported
If you want to find the worst customer service ever then look no further than @virginmedia #abagofshite
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Christian Smit
(@CSmit77) reported
@virginmedia After I had to call customer service I was helped by friendly helpful guy. So it seems that something was switched off at your side. So I was getting in the 20s download speeds instead of in the 300s. So he switched it back on. It must have been like that for a while
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Adam smalley
(@smalley619) reported
@virginmedia do you currently have a problem with tv in Le67 area? I’ve been up since half 7 and reset the box 5 times and it’s just stuck on starting up...!!!
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Jack Calow
(@JackCalow31) reported
So @virginmedia are saying 72 hours to reconnect my services (internet/tv) as it was disconnected early before our house move. Surely in this modern era its a click of a mouse, its not like they have to climb mount everest to switch it back on. #fail #notgood 😬🤔
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Howard Cazin
(@HoCaz) reported
@SkyHelpTeam @virginmedia I know there’s no outage. It’s your routers and wifi extenders that are not fit for purpose and drop connection multiple times a day. You expect me to pay more for Boost on top of current charges ‘to make #skyfraudband work’. No! Not fit for purpose @
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Claire Mawdesley
(@ClaireMawdesley) reported
@virginmedia I do appreciate your help with this. It is so hard to try and get in touch with someone.
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Richard Hutton
(@HuttonRKR) reported
@gstackie Different problem... if you have virgin media box I had to take it off of modem only mode
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sh@k
(@Roni_Khan) reported
@virginmedia Thank you it has been reported before but nothing has been done about can we please make this a priority its has had snow the last few weeks in it and or Internet is very slow
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Chris
(@cajchecketts) reported
@virginmedia Only thing we can easily connect is the PlayStation. It’s definitely better but haven’t got any data for that. Even a basic work video call has issues on WiFi sometimes when sat next to the router. It’s been pretty bad ever since we had Virgin tbh.