Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wetherby, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Pudsey, and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 21 hours ago |
|
Leeds
|
TV | 3 days ago |
|
Leeds
|
TV | 4 days ago |
|
Leeds
|
Internet | 4 days ago |
|
Leeds
|
Wi-fi | 6 days ago |
|
Leeds
|
Wi-fi | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Sure, but can the problem be looked into please? Still no improvement
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
-
Michelle Hardman B.a.(Hons)🌈 (@MichelleTownhil) reported from Leeds, England@virginmedia can you advise me if there is internet issues in LS17 till the 28th?
-
David McCormick (@DavidTMcCormick) reported from Harrogate, EnglandThanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
-
Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandJust seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
-
Chris Broadbent (@Fernoxchris1) reported from Leeds, England@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
-
𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported from Leeds, England@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
-
Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia are services down in HG1?
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
-
Karla (@karls2121) reported from Leeds, EnglandFeel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
-
Dave Jackson (@davejackson16) reported from Leeds, England@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
-
Sanjay Verma (@Surgeonsanj) reported from Leeds, England@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
-
Jim Johnson (@jim_johnson24) reported from Leeds, England@virginmedia would you text to tell a customer there are payment issues?
-
Dave Jackson (@davejackson16) reported from Leeds, England@virginmedia It would just be nice to have the service I pay a lot of money for 😡
-
Kevin Johns (@Ray_Stubbs) reported from Woodlesford, England@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
lee danysz (@leedanysz) reported@virginmedia shocking service today. Been on chats, WhatsApp, voice class and still waiting for someone to respond to me.
-
Kieran (@KieranNUFC_) reported@virginmedia 2nd time in 2 days internet has gone out, any sign of it being an outage again?
-
Richard Bunkham (@RichardBunkham) reported@virginmedia Thank you for your response however no one has replied to me from customer services or the complaints team Will anyone ever solve my problems!!!???
-
Mark Smith (@mcsmith973) reported@virginmedia Internet down twice within 10 days & over 24 hours to reconnect, never had this problem with plusnet!
-
Nick Caldwell (@Nick_Caldwell1) reportedA million thanks to the utter incompetents @virginmedia for wiping out my 20+ yr old personal email account without a hint of notice or apology. Didn’t give a ****. Corporate, mercenary pricks. Good riddance. Zero chance of you flogging me anything ever again 🖕
-
James Smith (@JamesRef8) reported@virginmedia just come back to your broadband service but unable to get into my account as it’s “closed” could you help please
-
Manc-Lassie (@iwasbornin66) reported@virginmedia No I am happy to receive calls but I dont like having the phone put down on me when i say that I dont want to add anything extra to the package
-
Farrendahl (@farrendahl) reportedThe fact that the @virginmedia service outage page is not working is slightly comical. And completely on brand as our service has gone down YET again. In an average month I think we get 4 days worth of uninterrupted service
-
Gabe mc auley (@Gabemcauley) reported@virginmedia @markg257 Same here, service goes down for a period then come back on after a while, so frustrating, in Belfast by the way
-
pinapple express (@tommydckfingr) reported@virginmedia hi I was wondering if there are other places that are down? My post code is TS20. My hub3 base light has been flashing green for an hour now!