Virgin Media Outage Report in Wetherby, City and Borough of Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wetherby come from postal codes LS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Pudsey, Wetherby and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Leeds |
TV | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Pudsey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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TeamFury 🤴🏼
(@oliversmith66) reported
from
Leeds, England
@Jmorbster1 @virginmedia There’s been a known issue within my area since December and it won’t be fixed til April that’s 5 months and I’m still been charged just cancelled. Do not join virgin
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia I just get connection error.... this service not available right now
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia The link might work but it points to an issue with S8. I and everyone else who's having this issue has S7s.
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Rachel O'Leary
(@racholeary_) reported
from
Leeds, England
@virginmedia Yeah ive tried it on two browsers and the apps installed, i did a scan which connected me to that page because of the poor wifi connection!
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Leeds, England
@virginmedia I am, as requested by a previous tweet, merely keeping you informed. Also, your community team NEVER responds.
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christine morgan
(@cemorgan) reported
from
Harrogate, England
@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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JamieUK
(@JamieLee76) reported
from
Leeds, England
@virginmedia my internet is down, my phone line isn’t working, #virgin’s systems are down so they can’t even look into the problem. The ‘overseas’ gentleman couldn’t help me or even tell me when their stystms are working! Poor service
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Ian Wilson
(@IanWilsonB2A) reported
from
Collingham, England
@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Peter Bennett
(@botrash) reported
from
Leeds, England
@Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.
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⚒Dave Houghton⚒
(@DaveHouto) reported
from
Leeds, England
@virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.
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Neil Ranson
(@naranson) reported
from
Harrogate, England
@virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...
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Tess Hornsby Smith
(@tess_hs) reported
from
Leeds, England
Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.
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Vegan_nick.h
(@nickholding01) reported
from
Leeds, England
@virginmedia That's where the problem started in the first place so absolutely no point ringing
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AzarLFC
(@AzarAsghar) reported
from
Leeds, England
@virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning
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Neil Ranson
(@naranson) reported
from
Harrogate, England
HEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...
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bizzzz
(@hizzyrasks) reported
from
Harrogate, England
@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Storm
(@debs_storm) reported
@virginmedia As an update. After speaking oh WhatsApp for well over an hour, I am now being transferred to someone who can cancel his account!!! @cedrsays
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Mrs.Hancock1417
(@hancock1417) reported
@virginmedia I made it super clear on the WhatsApp what my issues were however the agent kept coming back with answers nothing to do with my query and this went on for hours! Super frustrating and not what you expect from a customer relations “expert”
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lo kinda ia era
(@vantae_mono) reported
why do we have no wifi because our neighbour cut our cable and the earliest you can fix it is tuesday? i am BEYOND annoyed, this is ridiculous service and you should be paying my data bills or coming out TODAY @virginmedia
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Farzana
(@Farzana32298220) reported
@virginmedia just called someone and she disconnected me after I told her I had an issue and appaled. Virgin loving the customer service I have 2 sims one with 02 and one with yourself. Happy to say I will never be renewing with virgin again. I cannot believe such poor cs!
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Suzy Jackson
(@deathbysuzy) reported
@virginmedia Please, please tell me this is a joke. A CARE home. She couldn’t have your services there even if she wanted to. How is virgin making this so hard?!! I want to CANCEL. I’ve been cut off three times so far. This is absurd.
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Dolphinjunky 🐬 🚀
(@dolphinjunky_) reported
@virginmedia Funny thing is that the area carried out an essential works.Prior to the essential works, I had a perfect service. Since the 15th July, I have had 5 days on & off services and 3 days no services. I don't even get update of what's happening as your tools do not give me the status!
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Lois
(@LoisAdeleAlmond) reported
@virginmedia Internet has been dropping out for weeks "couldn't find IP address". I've tried rebooting and factory reset. Tried contacting you but that part of your site isn't working. Tried calling you but they say they can't order a new Hub for me. Can you help?
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Rob Smith
(@RobSmith36) reported
@virginmedia Hi. My Virgin Hub 3 is showing a solid red light instead of the usual white light. It doesn’t feel warm to touch, but we turned it off for a few hours, turned in back on and still red. We can connect to Wi-Fi but no internet. What might be the problem? Thank you.
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tssivakumar
(@tssivakumar) reported
@virginmedia I spile to one of your managers and he told me to either wait or find another service provider. Is this how Virgin treats its customers? @richardbranson please can you answer if this is acceptable?
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tarun
(@tarun65170952) reported
@virginmedia I'm looking to join Virgin. Does your Hub 3 handle upto 100 devices without it slowing down the speed?