Virgin Media outages and service status in Wetherby, England

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wetherby, England

The most recent Virgin Media outage reports came from the following cities: Leeds, and Harrogate.

City	Problem Type	Report Time
Leeds	Internet	4 days ago
Leeds	Total Blackout	6 days ago
Leeds	Phone	8 days ago
Leeds	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

• 
  Chris (like the trains) (@chornbarino) reported 27 seconds ago from Harrogate, England

  @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

• 
  Deborah Jefferson (@Flossy8386) reported 1 minute ago from Copmanthorpe, England

  @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

• 
  Sam Walker (@SamWalker03) reported 1 minute ago from Leeds, England

  @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

• 
  Mikey Hall (@Mikeyhall4) reported 3 minutes ago from Leeds, England

  @virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite

• 
  Kevin Johns (@Ray_Stubbs) reported 4 minutes ago from Woodlesford, England

  @virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke

• 
  james Staniforth (@leedsfan91) reported 5 minutes ago from Leeds, England

  @virginmedia internet knacked again been like this for last month. And you charge us for this crap service

• 
  Beef (@thebeefybaby) reported 15 minutes ago from Leeds, England

  @virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?

• 
  Phil Hicks (@Neolawn) reported 16 minutes ago from Leeds, England

  @virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 31 minutes ago from Leeds, England

  And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

• 
  Richard Parker (@Ripark114) reported 32 minutes ago from Pannal, England

  @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

• 
  Gareth Smith 🇬🇧 (@Gstraitz) reported 32 minutes ago from Leeds, England

  @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

• 
  Jamie ✈️ (@onthelandline) reported 32 minutes ago from Wetherby, England

  @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 39 minutes ago from Harrogate, England

  While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

• 
  Simon (LFC) Britton 🔴 #BeKind (@Daddie_Sy) reported 41 minutes ago from Leeds, England

  @virginmedia why is it not working in LS12 area.

• 
  Phil Hicks (@Neolawn) reported 46 minutes ago from Leeds, England

  @virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.

• 
  Richard Davies (@DaviesDickie) reported 47 minutes ago from Upper Poppleton, England

  @virginmedia Not good enough! I cannot work from home for 28 days with this service! Why should I pay for this? @VirginMediaCorp @schuelel. Would appreciate someone dealing with my issues.

• 
  Phil Turner (@philter66) reported 49 minutes ago from Leeds, England

  Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer

• 
  LUFC is Life ⚽️ (@Carlianleeds) reported 50 minutes ago from Leeds, England

  @virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive

• 
  Dean Gledhill (@deangledhill) reported 59 minutes ago from Leeds, England

  @virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs

• 
  Md Yuzaiful Md Yusof (@Yuz6Yusof) reported 60 minutes ago from Leeds, England

  Having been a loyal customer for 4 years with @virginmedia, I have been lied to by customer service. They applied a different package than what agreed on phone. Violation of customer’s right! Rang 3 times since to complain but nothing has been done! Disgraceful @VirginMediaCorp

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Bucks (@b0bbybux) reported 6 minutes ago

  @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

• 
  Damian Hastie (@DamianHastie) reported 6 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Nick Morris (@nickjmorris_3) reported 8 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  Nim O'Hall (@nimohally) reported 9 minutes ago

  @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 10 minutes ago

  @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 11 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  👑 NG Football 👑 (@Bigdeano88) reported 14 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia

• 
  Nim O'Hall (@nimohally) reported 16 minutes ago

  @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

• 
  Gauci Reports (@GauciReports) reported 16 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  Alexander Battine (@TimeLord09) reported 19 minutes ago

  @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B