Virgin Media Outage Report in Gildersome, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gildersome, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gildersome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gildersome, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Halifax, Bradford, Brighouse, Dewsbury, Huddersfield, Cleckheaton, Wakefield, Keighley, Wetherby, Batley, Liversedge, Sowerby Bridge, Mirfield and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Halifax |
Internet | |
| Leeds |
Internet | |
| Bradford |
||
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gildersome, England
Latest outage, problems and issue reports in Gildersome and nearby locations:
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Calam Smithson
(@CalamSmithson) reported
from
Garforth, England
Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️⭐️⭐️Tricky ⭐️⭐️⭐️
(@rich_tricky) reported
@Ofcom Hi - how do I make an official complaint about @virginmedia please? I have been illegally signed up to a new contract. Told incorrectly have to pay cancellation charges. Called a liar even after they were proved wrong. Agreed a new deal and then delivered something else.
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Steph
(@stephk178) reported
@virginmedia I need help with My Virgin Media account access please. I clicked the verify email link but haven’t been able to access it since. It doesn’t recognise my details so I try to create a new account but it says I have one, which doesn’t work?! I’m going round in circles!
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Gracie Mae
(@hotbyd) reported
@virginmedia Just a quick update for you. Have finally had 2 calls now and been offered compensation. Also we now know that our issue is with the construction team!
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kirsty giles
(@londonkiwichick) reported
@virginmedia Hey Virgin Media! I cancelled my contact when it ended in December as you’re not available where I moved to. Did everything correctly. Keep getting bills. Spent over an hour on the phone sorting it out in January. Got another bill today. Can you help?
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Rangers Da? Naw. Rangers Grand Da!
(@mabozarhowkin) reported
@virginmedia I need to report an issue with my router intermittently dropping connections and general wifi misbehaviour since you "updated" the router firmware. I am not going to call your number and wait in a queue for ages, racking up costs. Can someone contact me please?
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B26God
(@NotLuke_James7) reported
@virginmedia Been on hold for an hour, passed through three departments, please I'm just trying to change my bill due to your service not working,
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Anne Usher
(@usher_anne) reported
@virginmedia Wish I had NEVER contacted you.....I feel I am now being harassed as you don’t seem to understand. I have cancelled everything including the free sim for a mobile phone and sent the bloody thing back to you
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James Garwell
(@jamesgarwell) reported
@virginmedia Now I’m out of contract, the portal works again, but it’s still £25/mth more expensive to get tv with you than it is for the same package with Sky. Multiple chat agents tried to help, but each one offered a more expensive price than the last for the same product
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Watermelon5ugar
(@watermelon5ugar) reported
@virginmedia Thanks, but please send this to your actual customer service staff
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Orakle O
(@orakle) reported
@virginmedia Well I had no service for 3pm till 2am yesterday the checker did you are tracking the issue... why were we not informed that there was an issue that had to be resolved until my service was down???? Also I had no TV and No Internet and I have a 5yr old.... (Do the Math) not cool😞