Virgin Media Outage Report in Gildersome, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gildersome, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gildersome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gildersome, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Halifax, Liversedge, Leeds, Bradford, Dewsbury, Cleckheaton, Elland, Wakefield and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Total Blackout | |
| Batley |
Internet | |
| Normanton |
||
| Batley |
Total Blackout | |
| Halifax |
Internet | |
| Batley |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Gildersome, England
Latest outage, problems and issue reports in Gildersome and nearby locations:
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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-ems💞
(@420peachess) reported
being adult with anxiety?? u don't wanna do **** but u have to?? why are virgin media messaging me on WhatsApp?? the future is here and I don't like it
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Avril
(@dragon15a) reported
@virginmedia I’ve been sent MANY links but I want to discuss with a human WHY there is such an horrendous increase! I have other important queries too! NOT through a stupid app!! This NOT customer service!!
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Cameron Scott
(@Cameron95926742) reported
@virginmedia I am having an issue with my billing. Can someone dm me please x
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Lisa Bryce
(@LisaBryce279) reported
@virginmedia The online complaint contact form. Is someone going to address my complaint?
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Ade Hartland
(@AdeHartland) reported
@virginmedia It states on the bill ‘Total Service loss 1 day, CR £8.40 so what happened to the other 4 days?
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Amelia Collier
(@AmeliaJCollier) reported
@virginmedia Yes there is a fault. I’ve now been told the internet will be down for the next 6 days but had to keep calling your support team to get this information. I’m now having to pay to go to the office and for childcare as I can’t work from home.
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IsotonicMods
(@IsotonicMods) reported
@virginhelp anyone available to assist me need help regarding my virgin media account
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Dominic Conte
(@dominic_conte) reported
@virginmedia please can you explain why my mother has been trying to stop paper billing for 12 months and you can’t do it? Can’t even speak to someone properly due to your WhatsApp only support policy. Constant promises to change it, nothing happens. Can someone sensible help?
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Nick Wray
(@nicktweet) reported
@virginmedia No error messages on STB. Copied to @itvx for comment re their app via Virgin (issues 15/2, c 8pm?)
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Steve
(@xMr_Mac) reported
@virginmedia I’m being sent the equipment today for a new installation on broadband, but I don’t have a socket for it to go into, and haven’t been told about an engineer coming, can you help ?