Virgin Media Outage Report in Gildersome, City and Borough of Leeds, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gildersome, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gildersome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (23%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Gildersome, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Halifax, Batley, Bradford, Huddersfield, Leeds, Dewsbury, Ossett, Wakefield, Cleckheaton, Heckmondwike, Castleford, Guiseley, Mirfield and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Total Blackout | |
| Halifax |
Internet | |
| Normanton |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gildersome, England
Latest outage, problems and issue reports in Gildersome and nearby locations:
-
Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
-
Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
-
Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
-
sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
-
spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
-
Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
-
I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
-
Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
-
jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
-
👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
-
Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
-
Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
-
George Danielczuk
(@gdczuk57) reported
from
Bradford, England
@virginmedia why is my broadband in BD2 still not working despite receiving a text to say it is fixed at 15:05. ...and when I look at the service status it says all is OK. Like it did this morning WRONG!! When is it going to be fixed and will I get a credit for it being out
-
Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
-
Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
-
Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
-
Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Bennet 96.5% #FBCC
(@Peter_Bennet) reported
@virginmedia Not 100% sure but that's the channel I've noticed it on, mainly films recorded on my box. I was watching live the other night and it was the same. Internet search indicates others have the same problem, not just on VM. It might be something you have to take up with TCM
-
Susan Kempster
(@susantidadk) reported
@virginmedia The resolution, JS, is that the EDF cannot be waived. So I will pay a lot of money (for me it's a lot) for a service I cannot use, through no choice or fault of my own. @virginmedia at least the two people I've spoken to today are ashamed
-
tracey brown
(@traceysb) reported
What a shocking company @virginmedia are! Been with then less then 17 days ,had to call 11 times been cut off 7 times ,no call back ,Now being told i must pay an extra £99 to receive service or just under £200 to get out of contract ...Disgusting!!!
-
Andrew 🏴🇪🇺🇦🇺🏳️🌈
(@anndrajs) reported
@virginmedia still bad but managed to speak to 2nd level technical support who just did exactly what I had already done - restarted the router; but apparently it's also my fault as I didn't tell the engineer where to install the router. counting down until I can switch providers.
-
Gerry Carney
(@gerry_carney) reported
@virginmedia Hi. The connectivity between the bedroom and lounge V6 boxes has stopped working. 2 engineers have visited and have been unable to resolve. I was offered another engineer visit but if 2 can’t fix it, what difference would another make.
-
Bazza & MY
(@AFCREST) reported
@virginmedia hey. I’m experiencing some severe broadband issues at home. It has been like this for hours. Hub is working, but Wi-Fi is disconnected. I am working from home too, not sure what I can do next. Tried all that is on the website
-
Courtney Maddison
(@Courtney_Barts) reported
@virginmedia my WiFi has been down all morning. Not ideal as we are working from home. Can you please assist with this?
-
Nicola Donnellan
(@DonnellanNicola) reported
@virginmedia is there an issue with mobile signal this morning? My signal is emergency calls only. Have turned phone on and off and same results
-
Susan Kempster
(@susantidadk) reported
@virginmedia on the phone now. the resolution from your complaints team was - "you committed to stay in the property" - Resolution "an Apology" At least the person I spoke to now was kinder ... let's see what happens
-
LT1960
(@eltee1960) reported
@virginmedia Will do, a bit miffed as a twenty year customer having to pay for it too.