Virgin Media Outage Report in Gildersome, City and Borough of Leeds, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gildersome, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gildersome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Gildersome, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Wakefield, Cleckheaton, Ilkley, Huddersfield, Halifax, Dewsbury, Bingley, Mirfield, Castleford, Liversedge, Wetherby and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Batley |
Phone | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gildersome, England
Latest outage, problems and issue reports in Gildersome and nearby locations:
-
Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
-
Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
-
Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
-
Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
-
Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
-
Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
-
Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
-
Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
-
Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
-
Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
-
Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
-
James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
-
Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
-
peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
-
Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
-
James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
-
Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
-
Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
-
Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
-
Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nathan Taylor
(@ResearchPMLD) reported
@virginmedia You’ve continued to fail to resolve my complaint. Not one agent is able to provide the same answer as the previous one. Your messaging service is next to useless. You care little that you sent me a contract then deny I actually have one. I sent this proof and you continue to lie.
-
PCDA Student
(@OldSweatProbie) reported
@Woop__Woop @virginmedia Did you get the option to cancel though? I've found a cheaper higher speed connection with another provider.
-
amina mangera
(@aminamangera1) reported
@virginmedia Do you have any other service to help people cut off from the Internet?
-
🇺🇦 = 🇵🇸 Neale Upstone 💚
(@nealeu) reported
@virginmedia After that experience, and 20 yrs 7 months as a customer... no. I'm done!
-
Kentish
(@KentishKentish1) reported
Our internet provider is Virgin Media. The service failed around 7amtoday but were officially told by them at 08:20. It took until 12:06 to say they were starting work on it! 2.5hrs to allegedly fix it, yet it’s still off!! 🤬 @virginmedia
-
RWM
(@NaffDaff) reported
@virginmedia Technical. They said it would be 4 days not 7. Had to call back today. Left on hold for 40 mins without explanation. Took 1.5 hour to sort. This is day 8. Really bad customer service. Not happy with Virgin
-
Andy Clark
(@ajcwbay) reported
@virginmedia Hey, Virgin…I discontinued my tv service with you on December 15th. Today is February 22nd, which I make 69 days later and still no refund. Isn’t that technically theft in your part?
-
Dave
(@Davidmoore588) reported
@virginmedia Have spoke to them twice and they don’t want to help whatsoever that’s why I can to twitter. Asked to speak to a manager of the person we spoke to as they were very very unhelpful and was told that’s not possible and she would put the phone down if I asked again
-
cardiffbhoy
(@stephenrcardiff) reported
Can someone at @virginmedia explain why my pensioner mother pays £67 for a package that is going to increase to £86 in August yet you are doing new deals for the same service at £30 !?
-
R
(@RochieW4) reported
@virginmedia So I’ve got a new wifi hub and still I’m having internet issues! What on earth is going on?????