Virgin Media Outage Report in Gildersome, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gildersome, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gildersome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Gildersome, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Cleckheaton, Leeds, Bradford, Huddersfield, Liversedge, Dewsbury, Halifax, Castleford, Wakefield, Keighley, Brighouse, Batley, Mirfield and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Cleckheaton |
Wi-fi | |
| Leeds |
Internet | |
| Bradford |
Internet | |
| Bradford |
TV | |
| Leeds |
||
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gildersome, England
Latest outage, problems and issue reports in Gildersome and nearby locations:
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Lennie Thevan
(@LennieThevan) reported
from
Huddersfield, England
@virginmedia You are a set of robbing bastards. Give me a free trial, don’t let me cancel cos I don’t have a password cos you never gave me one, then charge me £114. You are conning scum, and your service is shite by the way. Sky must be shitting themselves.
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thirstykirsty77
(@thirstykirsty77) reported
from
Halifax, England
No service from @virginmedia good job I still have a DVD player! Chosen entertainment.. Spaced. 😁
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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(@stucoates) reported
@davefrost @virginmedia Many years ago I found the most convenient way was to send them a letter and then cancel my direct debit. Took far less time than hanging on the phone. This approach works with most organisations, but they don't really like it. 🤯
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Mrs
(@deepseawifey) reported
@virginmedia I am not spending another moment of my time on the telephone to you, explaining the issue, to be told it will be resolved. To then be ignored yet again. I have never experienced customer service like this. What appalling service after 14 years
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Caroline Fox
(@Carolin82000006) reported
Virginmedia!!! Are a joke I’ve been trying to sorted my package out since February, apparently know one can get there act together because they are all working from home ! Been on the phone for 3hours and still can’t get a customer service manager!
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MrsNCADM
(@MrsNCADM) reported
@MichaelT1979 My in laws are constantly having issues with their BT. Poor interface and their signal is rubbish. We’ve avoided getting it because of their issues. My parents have Virgin Media and seem to have no issues
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Louisa Fitzgerald
(@LouisaF1111) reported
@virginmedia @JAB16089834 @virginmedia please contact regarding the same issues please
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john robinson
(@johnrobb24) reported
@virginmedia Could you confirm that from the 22nd August you will be offering a social broadband tariff following talks with the Government and how does a customer apply for this online
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bree
(@bre__f) reported
@virginmedia being billed £300 for 2 month when i’ve tried to cancel everything and downgrade and all sorts and now i’m being told i need to wait@for a resolution and may not even get the money back. I don’t get how you can take peoples money like that!
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Pinealnecrosis
(@AtropaLucien) reported
@virginmedia Pile of shite .. the service .. the telephone agents .. the hardware .. the prices .. all a big pile of steaming shite £50 monthly for 200mbs broadband that has dead spots all throughout my house Contract ends soon Bye bye 👋
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Andrew Morgan
(@AndrewMorgan64) reported
@virginmedia It is ahowing no issues and I have rebooted hub etc and still have a blank screen. Is it because we reduced package to basic so you have cancelled all
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Moon Willow
(@13MoonWillow) reported
It grants access to someone, other than myself... Him: no, that cannot happen (it's an app for remote viewing) Me: so, to clarify, Virgin Media, have noticed some unauthorised access, as far away as California, & you want me to install an app that will fix these issues, on my 3/