Virgin Media

Virgin Media Outage Report in Gildersome, City and Borough of Leeds, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gildersome, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gildersome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gildersome, City and Borough of Leeds, England 05/29/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gildersome, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Dewsbury, Liversedge, Cleckheaton, Wakefield, Halifax, Huddersfield, Mirfield, Keighley, Castleford, Brighouse and Batley.

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City Problem Type Report Time
United KingdomBradford E-mail
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomDewsbury Internet
United KingdomLiversedge E-mail
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gildersome, England

Latest outage, problems and issue reports in Gildersome and nearby locations:

  • domburch Dom Burch ⤴️ (@domburch) reported from Bradford, England

    @virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

  • PaperInky inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia please can you stop sending an engineer to my address, 1st time he said someone at this address had enquired about providing a service online (no they didn’t) that day I was on a work call, today I was in the shower. Car reg: YT18SXL. He’s just left.

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

  • JoeMHirst Joe Hirst (@JoeMHirst) reported from Halifax, England

    @virginmedia The excuse is always to make further improvements in my area. I have only been with Virgin for around 12 months and this has happened a handful of times. It would be great if I had a consistent network connection. Had multiple engineer callouts to fix that issue to no success.

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • HelenRaffTVN Helen Rafferty 💙 (@HelenRaffTVN) reported from Shelf, England

    @BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.

  • SaffsAI Bam Bam (@SaffsAI) reported from Bradford, England

    Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

  • SamWalker03 Sam Walker (@SamWalker03) reported from Dewsbury, England

    @virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced

  • PaperInky inky-paper (@PaperInky) reported from Greetland, England

    @virginmedia I’m not a VM customer.

  • 63Syd Syd MC (@63Syd) reported from Huddersfield, England

    @virginmedia Logged in first time and no problems but since then I get this screen

  • SamWalker03 Sam Walker (@SamWalker03) reported from Leeds, England

    @virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

  • annie7hudds anne l (@annie7hudds) reported from Fenay Bridge, England

    @virginmedia what’s going on with internet service in HD8 area ? I don’t want to have to wait 23 hours before calling a technician as advised by your service page

  • a8dullah_mulla Abdullah Mulla (@a8dullah_mulla) reported from Dewsbury, England

    @virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!

  • gazbullsfan22 Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • julieoakley22 Julie Oakley (@julieoakley22) reported

    @virginmedia Ours has been out all day do you know when service is going to be back up and running

  • reevesy2403 john reeves (@reevesy2403) reported

    @TomG1989 @virginmedia @O2 I am with them it’s crap and it gone up £9 in April

  • thegvrpnhaters The Shade Against GVRPN is big! (Just like valid!) (@thegvrpnhaters) reported

    @virginmedia ofc your ghetto wifi is our u stupid *** brand. Lets deduct 500 from our bills so u have u pay us u clown *** @jaljapanairline1 right queen

  • TeddieBo6 Debbie 🌹 (@TeddieBo6) reported

    Absolutely terrible service, down again. Had to tether to my mobile so I could work 😤 #virginmedia

  • hsdsaunders Stu S (@hsdsaunders) reported

    @Beyonaire @virginmedia And pay ALL YOUR CUSTOMERS 30 quid, if it is problem your end not ours!

  • KateronaBiscuit Kate 🍅 Proud Demon 👹 (@KateronaBiscuit) reported

    @virginmedia I cannot access anything on my broadband only my phone but I can’t even login for report this on your website at all. That’s not loading on anything

  • TrossTheProcess adeyemi 🚩 (@TrossTheProcess) reported

    @virginmedia fix your ******* connection before i get mad

  • DitpoYT Ditpo 👑 (@DitpoYT) reported

    @Jb_radley @virginmedia we're literally paying virgin media more money than any other isp for the worst service imaginable

  • Joncue5 Joncue (@Joncue5) reported

    @virginmedia This is not good enough..what a **** show of a company

  • rach_lee1996x Rachel (@rach_lee1996x) reported

    Anyone else having issues with @virginmedia my Wi-Fi hasn't been right all day