Virgin Media Outage Report in Darton, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Darton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Darton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Darton, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Cleckheaton, Huddersfield, Liversedge, Sheffield, Dewsbury, Castleford, Wakefield, Barnsley, Brighouse, Rotherham, Batley, Mirfield, Knottingley, Pontefract and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Cleckheaton |
Wi-fi | |
| Cleckheaton |
TV | |
| Huddersfield |
Internet | |
| Liversedge |
Internet | |
| Cleckheaton |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Darton, England
Latest outage, problems and issue reports in Darton and nearby locations:
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Whilst I have no tv, radio or computer to work i shall be a twitter warrior and tell everyone how turning off service alternate days means we get 1/2 the service with no recompense.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The wifi still doesn't work. please can you confirm when this will be fixed
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
@virginmedia So spoke to Paul eventually. He went all Del Boy on me and we reached a deal, you did good this time @virginmedia but you really do need to get offers out to loyal customers that are just as good as the new customer deals
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Haz
(@harryd20200) reported
from
Wakefield, England
@virginmedia do you have a direct number to uk customer services as your staff in India are useless and do not understand I want my phone number changed to ex directory. 4 times I've been transferred to different departments and each one has poor english and really struggles.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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🎙Carlo RedsReport van de Watering🎙
(@dutchieuk2009) reported
from
Barnsley, England
@virginmedia any chance of someone following me, rand cust services 3x, phoned put down on me 2x, 3 different advice/info given. This is urgent .
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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chris starkey
(@cstarkey12) reported
from
Barnsley, England
@virginmedia have some how managed to ***** up our broadband and TV! We are now in to day 2 with out them and they can't get anyone out until Friday to fix it😠 which now means I have to talk to my wife and the kids🤯 #oldskoolliving
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's a pre-recorded message when we ring up saying that engineers are working on it, but there's no estimated fix time
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Monday no tv/broadband, get up today & guess what it's off again. If you think you've experienced a loss of service, please register it as you may be eligible for bill credit if your service isn't restored within two full working days following your registration.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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Sumboiii
(@SUMBoiii_) reported
from
Wakefield, England
Why do companies like @virginmedia not reward customers for loyalty! It's only new customers they give a shit about. Off to another broadband provider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bota
(@BotaF12016) reported
@virginmedia why are you pretending to be stupid>? read my messages before you say sorry
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DR
(@TheRoonMeister) reported
@virginmedia hello there. I’ve got a super hub 3 which has worked really well the last few years. However recently it’s just been dropping connection. Oddly it doesn’t show anything on the box like it used to when the internet would go down. Takes an effort to restart it too!
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Dhanarajan R
(@rdhanarajan) reported
@virginmedia Why can't anyone take responsibility from virgin media on this issue? And make run from pillar to pillar. Is it not my right to see my bill? How difficult is it to raise support ticket?
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Ethan
(@Benteke_SZN) reported
Was on the phone with virgin media when the Schick goal went in and nearly screamed down the phone
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Andrew
(@cCOOL_) reported
For the past year now I've been shrugged off and what has felt like ignored, by @virginmedia. I pay for M200 Fibre Broadband and should be receiving an average of 200 MB/S download, instead its consistently sat at around 9-12 MB/S for a whole year. Followed by cut outs etc. Help!
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Lee Parsons
(@Budgiesmuggler6) reported
@virginmedia your service is the worse I have ever had to deal with total rubbish will never recommend you as a good company
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Alexandra ♿️
(@AlexandraRants) reported
@virginmedia No help whatsoever. It’s not just the internet, it’s phone and telly as well and the troubleshooting doesn’t have exactly the problem we have.
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Conor Wisson
(@conor_wisson) reported
@virginmedia Yes things are back up and running but I’m tweeting because it’s a regular occurrence at the same time of each night. Why is this dropping at 1:30am-2am each night and not working until around noon the following day.
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Da La
(@YoungSigmund) reported
@virginmedia Well, you really didn’t say that when I said that I already made a complaint. In the end I will spill the beans to the press regards your data breach, overcharging and no correspondence when SAR requested was made. You have duties and responsibilities you must fulfil
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kellier47
(@keithke00444917) reported
I know there’s nothing you can do about it - it’s just virgin media are terrible. it’s my fault I was advised not to go with you but naively went against that advise