Virgin Media Outage Report in Pontefract, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Doncaster, Barnsley, Castleford, Knottingley and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Wakefield |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
@virginmedia I work in a customer service contact centre. If any of our agents were as unhelpful as any of your channels there would be disciplinary procedures. Every single time I've dealt with Virgin it's the same. An insincere apology and advice that I already know.
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
Are you having issues again #virginmedia
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Chris Gibbs
(@ChrisGibbs9973) reported
from
Wakefield, England
Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please
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Ben Larkin
(@BennyLarks) reported
from
Wakefield, England
@haseeb1986 I did not laugh... quite liked the idea. And was a victim of this stupid virgin media thing last night!
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Sameer
(@sameer_shxh) reported
from
Leeds, England
@kylemaguire93 Virgin media outage across the whole of UK 😂
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Girish Solanki
(@girishsolanki) reported
from
Leeds, England
@SureshChohan @virginmedia No phone line either , and internet is still down
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Rhys 🇦🇹
(@RhysDRFC) reported
from
Doncaster, England
Bit ironic that their name is virgin media considering how much they go down on me.
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia Internet is back but patchy. My Cisco VPN for work has been disconnecting and reconnecting periodically all day as the service fluctuates. Luckily I've been able to work around it for now, but it does concern me as I have some very important international meetings coming up.
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Below the Top League
(@tiertwofooty) reported
from
Doncaster, England
@virginmedia Any chance of a couple of hours without an issue during this lockdown, kids crying & all sorts here, again
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MJS
(@itsmats86) reported
from
Garforth, England
@virginmedia I’ve been trying to get in touch to cancel but not getting anywhere. Please get in touch.
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
Looks like Virgin Media internet is down UK-wide. And Animal Crossing won't play ball with my phone tethering to visit a friend's island. Guess it's time for a bath until this is fixed.
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia Hi, no it's been saying everything is fine since the last time I was able to access it (as you can see from my initial tweet the webpage was also down and inaccessible during the main outage last night)
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Jasdeep Singh Degun
(@jasdeepdegun) reported
from
Leeds, England
.@virginmedia I’m sorry but your internet service is absolutely shite 😡
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia Are tv services down in Leeds 9 area. Been going on and off last 2 days
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.
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MJS
(@itsmats86) reported
from
Garforth, England
@virginmedia constantly poor broadband speed again today.
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
@virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie moore
(@Jamiemo03045622) reported
@virginmedia tried to action my cooling off period over the phone, was passed round 5 departments and then cut off, tried your WhatsApp chat they wouldn’t help, then tried again over the phone still not had any confirmation of my cancellation
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David Edmunds
(@davidedmunds) reported
@virginmedia So can I check, you want me to post on a community forum, is this purely because virgin do not have a solution? If this is the case then why am I being charged for a service that you are able to deliver correctly?
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Danny Wyatt | 🏳️🌈🇬🇧 | $5 OnlyFans
(@DannyWyattXXX) reported
@virginmedia hi. ive had the price increase letter, im looking to either cancel the services or upgrade to 1gig BB, with the hub5 if a deal can be arranged.
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SR
(@SR_ARUN_) reported
@virginmedia Nothing else. Money looting. Now price hike also. Worst
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David Mead
(@Meader83) reported
@virginmedia I would like to cancel due to price changes.
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Nikki Kennedy
(@xxNJKxx) reported
@virginmedia Each time I was asking a question she would reply with an answer that didn’t relate to what I was asking and then she cut the call while she had me on mute. I complained via WhatsApp and the the messages I got in response were rude, said he would raise a complaint…
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Marc Wilks
(@wilksy04) reported
@virginmedia Been 'chatting' to your bots for over 45mins and no solution. Texting the same question at least 5 times!now I have a 4hr wait on WhatsApp! Joke of a service!
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Kim Hamilton
(@bleedingrose_88) reported
@virginmedia We have daily drop outs of internet we stream, video calls, Netflix/Disney etc and game online.We have to reboot the hub weekly to get back online which helps temporarily,this has been consistent since January 2021,the hub has been moved we have a booster and still having issues
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Wendy Brion
(@WendyJB47) reported
@virginmedia Is that number the same as the WhatsApp service?
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kittymagician
(@kttymagician) reported
@virginmedia This is now targeted harassment and I’ll be honest with you I don’t take kindly to being targeted repeatedly. LET US GO. WE DON’T WANT YOUR SERVICE. THIS MAKES US FEEL IT WAS THE RIGHT DECISION TO LEAVE.