Virgin Media outages and service status in Pontefract, England

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontefract, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Normanton, Barnsley, Doncaster, Wakefield, Pontefract, Castleford, and Selby.

City	Problem Type	Report Time
Leeds	Phone	6 hours ago
Leeds	Internet	19 hours ago
Leeds	Internet	1 day ago
Leeds	Internet	2 days ago
Leeds	Internet	2 days ago
Normanton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  Hassan Farooq (@hass770) reported 57 seconds ago from Leeds, England

  @kaybaka @virginmedia The same happened to me for months. I had just entered a new contract so couldn’t leave! Awful customer service although now my WiFi issues have been resolved the service works well! I dread having another issue though and trying to speak to a human to resolve it!

• 
  Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported 10 minutes ago from Leeds, England

  @virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.

• 
  Chris Neal 💙 (@cgsneal) reported 18 minutes ago from Leeds, England

  Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

• 
  Michael Collinson (@Mcollinson72) reported 18 minutes ago from Wakefield, England

  @virginmedia ongoing intermittent issues with my broadband for weeks now and yet your website gives no option to get through to anyone to help despite it promising to do so. Keeps telling me to check back in 24 hours. Unacceptable level of service!

• 
  Beau (@fastnodeceo) reported 19 minutes ago from Leeds, England

  @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

• 
  Sam Watts (@SamWatt30745054) reported 22 minutes ago from Barnsley, England

  @virginmedia No it didn’t help, what is the score SL V England John

• 
  Beef (@thebeefybaby) reported 24 minutes ago from Leeds, England

  @virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?

• 
  denise downham (@downhamdn) reported 25 minutes ago from Great and Little Preston, England

  @SandyLindsay @virginmedia They have the worst customer service. We binned them on the back of appalling service

• 
  Kamal Sharma (@KamalSh03012772) reported 30 minutes ago from Leeds, England

  @virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks

• 
  Roy (@badlydrawnroy) reported 34 minutes ago from Leeds, England

  @virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.

• 
  Marie MIllward (@mariemillward) reported 42 minutes ago from Leeds, England

  @GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.

• 
  Louise🐦🐝🌵🧀🐌 (@astolante) reported 42 minutes ago from Leeds, England

  @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

• 
  Harvey Sond (@harveysond) reported 42 minutes ago from Leeds, England

  Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia

• 
  Ed Foster (@EJJFoster) reported 48 minutes ago from Wakefield, England

  @virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?

• 
  Vid (@vid_mitra8) reported 49 minutes ago from Leeds, England

  Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭

• 
  Nick Lawton (@Pontemiller) reported 55 minutes ago from Knottingley, England

  I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

• 
  The Churchill (@Churchill0782) reported 56 minutes ago from Wakefield, England

  @virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield

• 
  Padge 👌 (@AdamPagett3) reported 57 minutes ago from Wakefield, England

  @virginmedia That checker like my service doesn't work

• 
  Michael Edwards (@MENorthAffinity) reported 57 minutes ago from Leeds, England

  It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.

• 
  Jackie 🤍 (@Jackielindak) reported 59 minutes ago from Doncaster, England

  @virginmedia Well I’m trying to cancel but no one is answering so I can’t. Unfortunately i can get better deal elsewhere so will be leaving

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mad Cyril (@salford_red_ste) reported 6 minutes ago

  @virginmedia It’s ok I think the messages have stopped now the office is closed. One of the worst experiences ever and I won’t use the WhatsApp messaging again as it obviously isn’t fit for purpose

• 
  julie fountain (@juliefount) reported 8 minutes ago

  @virginmedia please please do not ring customer services you are given incorrect false promises !

• 
  London leaver (@ross_biagini) reported 9 minutes ago

  @virginmedia Internet has been down in HP6 since Sunday. Please help

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 9 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  Callum Fludgate (@fludgate1) reported 9 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  William Bell (@Wmb1877) reported 11 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  Emily Atkins (@bahallathegreat) reported 13 minutes ago

  @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over

• 
  FordPrefect (@fp2072) reported 14 minutes ago

  @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

• 
  TB (@Peerabeee) reported 14 minutes ago

  @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

• 
  💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported 16 minutes ago

  @virginmedia what is going on with your website I can’t login ?