Virgin Media Outage Report in Pontefract, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Normanton, Leeds, Doncaster, Wakefield and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
TV | |
| Barnsley |
Internet | |
| Normanton |
Internet | |
| Normanton |
Internet | |
| Normanton |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CLARE KAY
(@ClareKayClare) reported
@virginmedia Wifi is not working again since 4.30 pm I am in AL5
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RS
(@HausOfTrixi) reported
@virginmedia trigger happy with the generic copy and paste when there’s an issue instead of admitting it and taking accountability! DOWN AGAIN! Please don’t ask if checked the service status as your website isn’t working and your call centres are not taking calls! Stellar service
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EGANS🧠
(@egansmind) reported
from
Capel Seion, Wales
@virginmedia Broadband has gone down in Cardiff area CF10
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Josh Parsons
(@JoshhhhJD) reported
@virginmedia Everyone has tried rebooting stop saying the same **** and sort it out.
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Andrew
(@Scyborne) reported
@virginmedia No it hasnt since your service keeps going down why do i pay you £80 for crap service
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f̶a̶b̶s̶
(@TVBarracksObama) reported
WHY IS IT SO HARD TO HAVE A STABLE CONNECTION? *******!!#virginmedia
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OCG_Fusion
(@OCG_Fusion) reported
@virginmedia What have you restored as seem the boardband is still down in my area and custom support in phone are useless telling me to use the my virgin app when I got no internet and takes like 20 min to load the app with low signal
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Nicky
(@nickypaulsmith) reported
@virginmedia Still down for me too! I work from home so have had to finish 2 hours early without pay!! You better be compensating us all for loss of service
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Frieda
(@Farida50392605) reported
@virginmedia broadband is down again for the second time today. I need to access my work online
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#3007thewinchester
(@3007thewinches1) reported
@virginmedia South Bristol is down still