Virgin Media Outage Report in Pontefract, City and Borough of Wakefield, England
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The latest reports from users having issues in Pontefract come from postal codes WF8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Barnsley, Normanton, Doncaster, Leeds, Wakefield, Pontefract and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Barnsley |
Internet | |
| Normanton |
Total Blackout | |
| Doncaster |
Wi-fi | |
| Leeds |
Internet | |
| Wakefield |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
My bank card details that’s linked to my address... I didn’t never ever give your bank card details @virginmedia will never ask you for that.....
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Aimee
(@aimeereynoIds) reported
from
Leeds, England
@virginmedia why are you making it impossible for me to just cancel my account. I get disconnected from every person I chat to online. I have been trying for two days. All I want to do is cancel.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia For some reason I can’t log into my account either on your website or on my Virgin TV Go app. I’m now being told as I’ve put the password in wrong 5 times I can’t log in but even my security answer and DOB aren’t recognised!!! Help!
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Michelle Hardman B.a.(Hons)🌈
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @TonyTTGriffiths Why haven’t you responded to my issues I’m not detracting from other complaints but I find this utterly Shambolic
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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forgotten child
(@Mercury11109) reported
@virginmedia Can you please tell me most of January and completely all February intermittent or outage services in NW1 ? To me that is a non service. It was so bad that I couldn’t even stream music?
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Neil Crawford
(@NCWellFit) reported
@virginmedia I was emailed, I replied, & then nothing again. Quite simply you did unnecessary damage to my house & promised an immediate fix, 8 months later & nothing. Wi-Fi is terrible & this is never corrected either. Why won’t you just sort it?
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Adam Sunman
(@SocialSunman) reported
@virginmedia no, no service degradation - and the top half of our lane is unaffected, only the bottom half - there's a cable switcher half way down the lane, and everyone past this point affected.
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Crafty
(@ACraftyOne) reported
@virginmedia Doesn’t mean you couldn’t escalate or make sure someone dealt with it. Not just tell us it isn’t your problem.
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Rob
(@robmilbs) reported
@virginmedia looking to upgrade current package and you recommend online chat but it’s never working? What is the best way to contact you?
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Greg Thomas
(@GThomas1970) reported
@virginmedia Hi - thanks for getting back to me - apparently he's been in touch with Support who said it could be blocked, so suggested a password reset
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Lisa
(@lisa_tooley) reported
@virginmedia With all due respect I've spent hours talking to them. The next step is your ombudsman as you have not resolved the complaint. Please just answer the question, who is your ombudsman?
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Crafty
(@ACraftyOne) reported
@virginmedia You really don’t get it. You had the contract with Yodel not me. Can you dm me @LutzSchueler email please. Your customer service is a disgrace. Take pride in your work and take ownership. This is appalling.
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NadLique68
(@nadlique68) reported
@virginmedia good morning.. a few parents in playground talk mentioned their bill going up from March and that they able to cancel before this happens. Is that all your customers? Because I didn’t receive any Mail to inform me of changes to my bill so im hoping I’m not affected.
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Ex Labour Pleb
(@LabourPleb) reported
@virginmedia All good now. Several hours of problem resolved itself.