Virgin Media Outage Report in Pontefract, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Ossett, Normanton, Barnsley, Doncaster, Pontefract and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Wakefield |
Internet | |
| Leeds |
Internet | |
| Ossett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Danny Gartside™
(@Danny_Gartside) reported
from
Crigglestone, England
@virginmedia hi folks. Struggling to get some support. I have no connections for my hub to tv box. Struggling
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia Internet is back but patchy. My Cisco VPN for work has been disconnecting and reconnecting periodically all day as the service fluctuates. Luckily I've been able to work around it for now, but it does concern me as I have some very important international meetings coming up.
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Below the Top League
(@tiertwofooty) reported
from
Doncaster, England
@virginmedia Any chance of a couple of hours without an issue during this lockdown, kids crying & all sorts here, again
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MJS
(@itsmats86) reported
from
Garforth, England
@virginmedia constantly poor broadband speed again today.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia Are tv services down in Leeds 9 area. Been going on and off last 2 days
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
@virginmedia I work in a customer service contact centre. If any of our agents were as unhelpful as any of your channels there would be disciplinary procedures. Every single time I've dealt with Virgin it's the same. An insincere apology and advice that I already know.
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia cannot get through to you to sort a tech issue which has lasted 6months & need to change bill. Tried via a text chat & phoning! Useless service, sort yourself out please
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@jmarchy @virginmedia Been alright with us so far mate. But the service today has been absolutely woeful. Nobody has been able to give me an answer, so basically I’m currently paying for something I’m not getting.
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing
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MJS
(@itsmats86) reported
from
Garforth, England
@virginmedia I’ve been trying to get in touch to cancel but not getting anywhere. Please get in touch.
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Gurdev Singh
(@GurdevSingh456) reported
from
Leeds, England
@virginmedia fix the bloody internet already 😡!!
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia Hi, no it's been saying everything is fine since the last time I was able to access it (as you can see from my initial tweet the webpage was also down and inaccessible during the main outage last night)
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia when u going to fix my net and TV it been down for 12 Hours no TV channel and net I pay £88 month
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
@virginmedia The page for this is broken again and won't let's us access it. We get the "oops this page is broken" error.
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Jasdeep Singh Degun
(@jasdeepdegun) reported
from
Leeds, England
.@virginmedia I’m sorry but your internet service is absolutely shite 😡
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
Are you having issues again #virginmedia
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Warwick Andrews
(@wozandroos) reported
from
Leeds, England
@TomHuelin1 @virginmedia @vmbusiness Been ‘unstable’ all day ... in home office & home #frustrated
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.
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Andrew Tynan
(@andyairfix) reported
from
Crigglestone, England
@virginmedia After 10!! Yes 10 phone calls to customer services over the last week,we are still waiting for confirmation that a Booster has been dispatched and not one advisor can answer the question.#frustrating#appauling😡customerservice#nonethewiser!
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Jennings
(@mikejjennings) reported
@Jennay_25 @virginmedia I think I'm pretty much locked into a contract for another 16 months unless there's some sort of way you can leave because they're frankly not providing the service we pay for. I'll explore that. But yeah. Most likely stuck with these absolute clowns
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Iry
(@kljsandjb) reported
@virginmedia why is your service so bad? The modem/router shows everything is okay, the service status check is okay, but still with internet outages????
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MandrakeUK
(@Mandrake_UK) reported
@virginmedia My Wifi has been not working for a few days now yet the wired connection seems fine. After being charged a higher amount for a service I simply can not use this is unacceptable. While I look to migrate to another provider can you update me on when this will be fixed?
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Abdus Samad
(@Samad24_7) reported
@virginmedia my Internet has gone down again. Please help.
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Lee Peters
(@leepeters1892) reported
@virginmedia Only have 1 Connection via ethernet sky TV always seems to be OK. But everything else wireless you can be in same room it's definitely not a booster issue
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azharaga
(@azharaga) reported
@virginmedia extremely poor broadband service near slough And it’s been happening for over a week
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Howie
(@howieweiner) reported
Another day, another #virginmedia outage. Wondering if I can get out of my 18 month contract due to shite service? Can’t reliably work from home. No work = no Money :( @virginmedia
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Gareth Wilding
(@adamantgareth) reported
@virginmedia Soooo predictable. Even after cancelling my subscription your customer service continues to be rubbish. And trying to communicate with you (a communications company) is so complicated.
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Witchy
(@Spangle82631732) reported
Do not sign up to virgin media - an absolute con as all they do is offer extremely poor service with zero help, intermittent internet for a premium price! My monthly bill is nearly £200! Impossible to access the online service locked out plus every evening it’s down! #virginmedia
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GrimlyFandango
(@GrimlyFandango) reported
@virginmedia so to follow this up i spent an hour on web chat and thought everything had been cancelled this morning i get a notification that only the phone has been cancelled now i'm on hold on the phone SHOCKING SERVICE